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HomeMy WebLinkAboutWORK ORDER - RFP - 8225 MAXIMO CONSULTING SERVICES (7)1 WORK ORDER PURSUANT TO AN AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND EXCERGY CORPORATION DATED: March 28, 2016 Work Order Number: 1 Purchase Order Number: Project Title: Consulting Support for Asset Register and Work Order Management System Original Bid/RFP Number & Name: 8225 Maximo Consulting Services Commencement Date: April 4, 2016 Completion Date: August 16, 2016 Maximum Fee: (time and reimbursable direct costs):$152,002 Project Description: Work Order #1: Project Execution Plan Scope of Services: Described on the attached pages Professional agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Professional Services Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Professional Services Agreement and this work order (including the attached forms) the Professional Services Agreement shall control. The attached document consisting of seven (7) pages is hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given. EXCERGY CORPORATION By:_______________________________ Jim Ketchledge, President Date:_____________________________ CITY OF FORT COLLINS Submitted By: _________________________ Dennis Sumner, Project Manager Date: _________________________ Approved by: _________________________ Jon Haukaas, Water Engineering & Field Services Operations Manager Date: ________________________ Approved by: _________________________ Utilities General Manager (over $1,000,000) Date: ________________________ Approved by: _________________________ Purchasing Director (if over $60,000) Date: _______________________ DocuSign Envelope ID: 09D49146-5840-45B6-AB06-421D0FDF9065 4/4/2016 4/4/2016 4/5/2016 4/5/2016 2 8225 Maximo Consulting Services Technical Consultant, Project Management, Change Management and Related Services WORK ORDER #1: I. Task Summary 1. Work Order #1 is for the development of a detailed Project Execution Plan (PEP) to complete the implementation of a Maximo assets management system for asset lifecycle and maintenance management for Fort Collins Utilities. The detailed Project Execution Plan documentation shall include scope (deliverables), schedule and cost baselines, requirements management plan, configuration management plan, estimated Fort Collins staff workload, change management & communication assessment and strategy, operational transition plan, and process improvement plan. Significant dependencies and risks shall also be identified. 2. Development of the common utility vision for asset management project, and alignment of vertical and horizontal elements of the organization around the PEP is required. Following development of the PEP documentation, formal sign-off and change management processes will be developed to insure initial and on-going organizational understanding and support for the PEP. II. Schedule The period of performance for Work Order #1 is from April 4, 2016 to August 16, 2016. If there are delays or added scope beyond Excergy’s control, the parties agree to modify completion date as may be required subject to mutual agreement. III. Project Execution The output of Work Order #1 is a Project Execution Plan (PEP) to complete the implementation of a Maximo assets management system for asset lifecycle and maintenance management for Fort Collins Utilities. The following activities will be conducted by the Excergy team to support the construction of the PEP:  Information Collection & Program Review. Conducting sessions with existing Program Management, IT and other team members involved in the project, along with collection and review of existing materials (such as previous project schedules, use cases, business process information, training materials and technical specifications). Based on the above, Excergy will construct a ‘lessons learned’ specific to the Fort Collins project to be used as a guide for the PEP.  Solicit input from Stakeholders. To establish high-level business goals for the project, the Excergy team will conduct sessions with business owners and other stakeholders (such as the Project team and IT representatives) for establishing new goals, (both near and long-term) for the program. We will use Schelling Point Alignment Optimization software to develop this input. This includes not only representatives from groups that are targeted for new phases of implementation (such as Light and Power), but also those who have already implemented Maximo (Water Treatment) and are in the process implementation (Water Operations), to ensure Excergy has an Enterprise-wide view of objectives. This effort will help inform the overall project objectives (scope and schedule), along with tasks required for the change management and communication elements of the PMP.  Develop High-Level Requirements and Architecture. Having captured the overall business objectives, stakeholder goals and existing project material, Excergy will document a set of high-level requirements and target architecture for the proposed solution, in order to create a ‘baseline’ with which to construct the PEP objectives. These requirements will include categorizations such as business impact, priority, implementation complexity, and risk (such as how well defined or understood this requirement may be), and other criteria which will inform the PEP in terms of future tasks required to further refine the requirements, and when the the project to do so. The architecture will capture not only existing and proposed technical details of the solution such as infrastructure impact and support requirements, but also integrations, dependent systems, data migration sources and related For Collins programs that may be impacted (or DocuSign Envelope ID: 09D49146-5840-45B6-AB06-421D0FDF9065 3 impacted by) the project, such as ESRI/Spatial project described in the RFP). Excergy will review this information with Ft Collins to validate the requirements and architecture prior to constructing the PEP.  Develop Project Execution Plan Documentation. Based on the information collected above, Excergy will construct the PEP and all elements described above. The PEP will seek to define not only the schedule for the project to meet objectives, but also provide a vision for project success that mitigates risk and strain on Ft Collins internal resources, and prepares Ft Collins for future operations of the system beyond project implementation. Draft components and documents will be reviewed with staff and comments incorporated into the final work product.  Align the Utility with The Maximo Vision and PEP. Excergy will conduct an initial Organizational Alignment designed to broadly assess the organization (horizontally and vertically) along key change management parameters, such as the degree of agreement/variance in relation to assumptions, barriers/issues, unintended consequences and goals. This assessment both quantitatively baselines the current organizational state and creates a roadmap for detailed change management planning in Phase 2. Work during subsequent project phases will build on this work to broaden participation and build the detailed Change Management implementation details. Activities and deliverables for these tasks include:  Project Plan o Schedule and cost baselines o Requirements management plan o Configuration management plan o Estimated Fort Collins staff workload o Change management assessment and strategy o Communication assessment and strategy o Process improvement plan o Identification of significant dependencies and risks o Development of the common utility vision for asset management project, and alignment of vertical and horizontal elements of the organization o Formal sign-off process for initial PEP o Formal change management processes for modifications to PEP o Articulate clear statement of Maximo Implementation vision and what a successful Maximo Implementation means. o Confirm if the current Phase 1, 2, 3 strategy is best approach and use it if so. o Determine Maximo metrics desired. o Analyze water & electric meter management in Maximo: timing, strategy, etc.  Complete gap analysis o Required work resulting for gap analysis will be addressed in subsequent Work Order(s) as determined by Fort Collins DocuSign Envelope ID: 09D49146-5840-45B6-AB06-421D0FDF9065 4 IV. Project Timeline A draft project timeline, to complete Work Order 1 with significant milestones based on a start date of April 5, 2016, is shown below and on the next page. DocuSign Envelope ID: 09D49146-5840-45B6-AB06-421D0FDF9065 5 DocuSign Envelope ID: 09D49146-5840-45B6-AB06-421D0FDF9065 6 V. Professional Staff The key personnel who will execute Work Order #1 are identified in Table 1. Task Resource Name Define Project Scope, Develop Project Execution Plan Document, Align the Utility with The Maximo Vision and PEP, Overall PM Support Project Director Jim Ketchledge Define Project Scope, Develop Project Execution Plan Document, Align the Utility with The Maximo Vision and PEP, Mobile Application Procurement Solution Architect Adam Tonkin Develop Project Execution Plan Document, Align the Utility with The Maximo Vision and PEP Communications/Change Management Specialist Lynn Adams Develop Project Execution Plan Document, Align the Utility with The Maximo Vision and PEP, Mobile Application Procurement Business Process Specialist Mark Hatfield Define Project Scope, Develop Project Execution Plan Document, Align the Utility with The Maximo Vision and PEP, Mobile Application Procurement Functional Maximo Specialist Tier 2 Rick Crory Define Project Scope, Develop Project Execution Plan Document Functional Maximo Specialist Tier 1 Glenn Fawcett Define Project Scope, Develop Project Execution Plan Document Functional Maximo Specialist Tier 1 John Guilfoyle VI. Estimated Professional Staff Effort For the specific tasks and activities of Work Order #1, below are the estimated hours by major task for the period of performance of Section IV. Task # Task Description Estimated Hours Resources Assigned Task 1 Define project scope 152 Jim Ketchledge, Adam Tonkin, Rick Crory, Glenn Fawcett, John Guilfoyle Task 2 Develop Project Execution Plan Document 391 Jim Ketchledge, Adam Tonkin, Lynn Adams, Mark Hatfield, Rick Crory, Glenn Fawcett, John Guilfoyle Task 3 Align the Utility with The Maximo Vision and PEP 107 Lynn Adams, Jim Ketchledge, Adam Tonkin, Mark Hatfield, Rick Crory DocuSign Envelope ID: 09D49146-5840-45B6-AB06-421D0FDF9065 7 VIII. Compensation Excergy proposes to perform the required Tasks 1-3 on a Time and Material (T&M) basis for an estimated labor fee of $138,482, excluding expenses. The labor price is modified from that pricing provided in the initial proposal as follows: (1) a $3,000 discount as discussed during the “Best and Final” pricing discussion, and (2) additional expenses of $7,660 to complete gap analysis work from a separate contract to complete additional work as requested by Fort Collins. Travel expenses are estimated to be $13,520, which will be invoiced monthly, at cost per the Fort Collin’s guidelines. Excergy does not charge for time spent traveling. The table below summarizes the price per task. MAXIMUM estimated compensation for both Professional’s time and reimbursable direct costs is $152,002. Task # Task Description Price Task 1 Define project scope $32,762 Task 2 Develop Project Execution Plan Document $82,117 Task 3 Align the Utility with The Maximo Vision and PEP $23,603 Labor Price $138,482 Reimbursable Expenses $13,520 Total Price $152,002 Reimbursable Direct Costs Reimbursable direct costs take the form of travel related costs. Total travel costs for the period of performance are estimated at $13,520. Maximum Compensation The maximum compensation for both labor time and reimbursable direct costs as a “not to exceed” is summarized in Table 4. However, if there are delays or added scope beyond Excergy’s control, the parties agree to modify hours required for work and related costs as may be required subject to mutual agreement. Table 4 Maximum Compensation Summary for WO #1 Labor Direct Costs Total Not to Exceed (NTE) $138,482 $13,520 $152,002 DocuSign Envelope ID: 09D49146-5840-45B6-AB06-421D0FDF9065 PO # XXXXXXXX Work Order#: 2 INVOICE SUBMITTED AND AUTHORIZED FOR PAYMENT: Invoice Number: XXX Invoice Amount: $ - Reviewed By / date: Dennis L Sumner XX/XX/XXXX Tracking Number: A Approved By / date:_______________________________________________________ Resource 2016 2017 2018 2019 2020 2021 Functional Maximo Specialist Tier 1 $ 328.00 $ 328.00 $ 338.00 $ 348.00 $ 358.00 $ 369.00 Project Director $ 233.00 $ 233.00 $ 240.00 $ 247.00 $ 254.00 $ 262.00 Communications/Change Management $ 233.00 $ 233.00 $ 240.00 $ 247.00 $ 254.00 $ 262.00 Business Process Specialist $ 233.00 $ 233.00 $ 240.00 $ 247.00 $ 254.00 $ 262.00 Executive Consultant $ 233.00 $ 233.00 $ 240.00 $ 247.00 $ 254.00 $ 262.00 Solution Architect $ 212.00 $ 212.00 $ 218.00 $ 225.00 $ 232.00 $ 239.00 Principal Consultant $ 212.00 $ 212.00 $ 218.00 $ 225.00 $ 232.00 $ 239.00 Test Director $ 212.00 $ 212.00 $ 218.00 $ 225.00 $ 232.00 $ 239.00 Senior Consultant $ 190.00 $ 190.00 $ 196.00 $ 202.00 $ 208.00 $ 214.00 Consultant $ 170.00 $ 170.00 $ 175.00 $ 180.00 $ 185.00 $ 191.00 Functional Maximo Specialist Tier 2 $ 150.00 $ 150.00 $ 155.00 $ 160.00 $ 165.00 $ 170.00 Associate Consultant $ 150.00 $ 150.00 $ 155.00 $ 160.00 $ 165.00 $ 170.00 Junior Analyst $ 140.00 $ 140.00 $ 144.00 $ 148.00 $ 152.00 $ 157.00 Task Resource Hours Rate 2016 Total Technical Support & Execution Functional Maximo Specialist Tier 2 (Crory) 155.00 $ 150.00 $ 23,250.00 Technical Support & Execution Functional Maximo Specialist Tier 2 (Tan) 150.00 $ 150.00 $ 22,500.00 Project Management Support Proejct Director 40.00 $ 233.00 $ 9,320.00 Direct Costs (Expenses) $ - 0 $1,940.00 TOTAL $ 57,010.00 Task Resource Hours Total $ Hours Rate Total this Payment Previous Payment $ Total of Payments To Date $ Remaining Available $ Remaining Available % Technical Support & Execution Functional Maximo Specialist Tier 2 (Crory) 155.00 $ 23,250.00 $ 150.00 $ - - - $23,250.00 100% Technical Support & Execution Functional Maximo Specialist Tier 2 (Tan) 150.00 $ 22,500.00 $ 150.00 $ - - - $22,500.00 100% Project Management Support Proejct Director 40.00 $ 9,320.00 $ 233.00 $ - - - $9,320.00 100% - - Direct Costs (Expenses) $1,940.00 $0.00 - - 1,940.00 100% Work Order Budget Tracking Work Order Budget Current Invoice Tracking Summary Excergy Maximo Payments Adminstration: Work Order #2 - Payment Approval BILLING VERIFICATION: Contract Rates Authorized by this Work Order: