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Home My WebLink About554065 G4S SECURE SOLUTIONS INC - CONTRACT - RFP - 8432 ARMED SECURITY OFFICER SERVICES FOR PARKINGAMENDMENT #01 8432 ARMED SECURITY OFFICER SERVICES FOR PARKING This First Amendment is entered into by and between G4S Secure Solutions (USA) Inc. (the “Service Provider”), and the City of Fort Collins, Colorado (the “City”). WHEREAS, the Service Provider and City have mutually entered into a Services Agreement dated January 23, 2017 (“Agreement”); and WHEREAS, the Service Provider and City desire to add Exhibit B, Scope of Work # 2, Section 6.0; and NOW, THEREFORE, in consideration of the foregoing recitals and the mutual promises herein contained, the parties agree as follows: 1. The attached Exhibit 1 will be in addition to Exhibit B, Scope of Services; and 2. Amendment #01 will be effective as of November 8, 2017. Except as expressly amended by this First Amendment, all other terms and conditions of the Agreement, shall remain unchanged and in full force and effect. In the event of a conflict between the terms of the Agreement as amended and this First Amendment, this First Amendment shall prevail. IN WITNESS WHEREOF, the parties have executed this First Amendment the day and year shown. CITY OF FORT COLLINS: By: Printed Name: Gerry Paul Title: Director of Purchasing Date: G4S SECURE SOLUTIONS (USA) INC.: By: Printed Name: Jeremy Graves Title: General Manager Date: Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707- fax fcgov.com/purchasing Amendment 1 - 8432 Armed Security Services for Parking Page 1 of 4 DocuSign Envelope ID: 3207811D-120C-423B-9F0C-65C846D9E969 10/11/2017 10/11/2017 8432 ARMED SECURITY OFFICER SERVICES FOR PARKING AMENDMENT 01 SCOPE OF SERVICES 1 Parking Structure Security 1.1 Background The Firehouse Alley Parking Structure is located at the corner of Chestnut and Jefferson Streets. It is a 3-level mixed-use parking structure with 335 parking spaces. The structure is a public-private partnership between the City of Fort Collins and developers of The Elizabeth Hotel. There is 2,988 square feet of retail space facing the Old Firehouse Alley. This will be a gateless structure with entry on Chestnut Street. There will be two (2) pay machines located on each floor, for a total of six (6) pay machines throughout the structure. Patrons will pay for parking by using any one of the pay machines; additionally, they can pay for parking via smartphone application. The intent of this Scope of Services is to identify the duties needed to provide Armed Security Officer Services for this new parking structure that will be completed in the core downtown Fort Collins areas. One Security Officer will be required to be stationed at the structure seven days a week from 7:00pm to 3:00am, 365 days per year; and will complete patrols on foot. The one extra Security Officer as mentioned in the Agreement’s Scope of Services is required Friday-Saturday 7:00 pm-3:00 am. The purpose of this extra officer is to provide additional coverage during high-volume structure usage. The officer at the Firehouse Alley Parking Structure will bring the total number of Officers to four (4). Three of the Officers are to be assigned specifically to a structure each shift. The fourth Officer will typically be assigned to the Civic Center Parking Structure, but will be expected to float among all three structures. The expectation is that the officer stationed at Firehouse Alley Parking Structure would be responsible for all phases of building protections, including, but not limited to: guarding the premises against fire, theft, pilferage, malicious injury, damage and destruction; monitoring the functionality of the equipment; assisting customers as needed with the structure technology including pay machines; and insuring the safety of the customers. Safety of the patrons utilizing this parking structure is ranked as the primary importance of this service. 1.2 Scope of Work: 1.2.1 The area of coverage should be within the parking structure with the exception of exigent circumstances. 1.2.2 Routine rounds of the facility will be performed at least two times per hour. A verification wand will be used on every round to document a full patrol of the structure has been completed as required. The Security Contractor shall provide the City representative a verification report on a weekly basis. Included shall be the date, officer and time of each completed round. Amendment 1 - 8432 Armed Security Services for Parking Page 2 of 4 DocuSign Envelope ID: 3207811D-120C-423B-9F0C-65C846D9E969 1.2.3 When two Security Officers are present in a garage the officers will conduct regular rounds individually, rather than together. This will allow more coverage of the structures. One Security Officer will be patrolling on level one to provide assistance to the attendants and patrons and to direct traffic as needed, while the second Security Officer is on rounds on the upper levels of the structure. 1.2.4 A security officer report including a time log of the shift events must be submitted via email daily. The report should include a summary of activities on the rounds, and details about any unusual incidents that occur during the shift. 1.2.5 Officers will be provided with a Standard Operating Procedure with instructions related to operation of the pay machines and instructions for using the smartphone application. Officers will be expected to assist customers as needed related to operation of the machines and/or app. Officers will monitor and assist parking staff with disgruntled customers on an as needed basis should a conflict arise. 1.2.6 From time to time, incidents may occur that require the security officer to contact the Fort Collins Police Services (FCPS). When FCPS is contacted, a police case number must be included on the daily report and any incident report that is completed by the security officer. Items that must be reported to the police include, but are not limited to, the following: 1) When a vehicle is damages either by another vehicle or vandalism 2) Any physical altercations 3) Verbal altercations that involve threats of physical harm 4) Any display of a weapon, or threat to use a weapon 5) Vandalism to the parking structure or any of the equipment. Graffiti would be excluded unless the responsible person has been detained. 6) Contact with an inebriated individual who insists on driving 7) If a crime has been committed on City property, the police should be notified. They will make the judgement as to whether the incident warrants dispatching an officer. 1.2.7 Any emergencies should be reported immediately to the City’s representative. Emergency circumstances could include but are not limited to: theft, personal injury, property damage, illegal activity, etc. 1.2.8 Officers will be trained by the City representative to recognize and analyze equipment issues, and perform basic maintenance and repair operations if needed. Officers will be expected to provide snow reports during storms to the appropriate City representative when accumulations cause unsafe conditions for pedestrians and vehicles. 1.2.11 Regular traffic control will be required. The objective of traffic control is to keep vehicles moving so that a queue does not develop inside the garage for vehicles entering and exiting the garage. Officers will be trained in traffic control safety by the appropriate agency as well as the facilities manager who will outline the best methods for facilitating traffic flow in a parking garage. 1.2.12 Security officers must return phone messages and e-mail messages within 24 hours except for any emergency. 1.2.13 Security Officers will be issued a set of keys to the structures and the automated parking equipment. 2 Parking Treasury Security Amendment 1 - 8432 Armed Security Services for Parking Page 3 of 4 DocuSign Envelope ID: 3207811D-120C-423B-9F0C-65C846D9E969 The Firehouse Alley Parking Structure is located at the corner of Chestnut and Jefferson Streets. It is a 3-level mixed-use parking structure with 335 parking spaces. This will be a gateless structure with entry on Chestnut Street. There will be two (2) automated pay machines located on each floor, for a total of six (6) pay machines throughout the structure. The Services Provider will provide armed coverage for collection from the pay machines for this additional facility during the same time frame as the other two facilities. The treasury security procedures for the Firehouse Alley Structure will be the same as identified for the other two parking structures. Amendment 1 - 8432 Armed Security Services for Parking Page 4 of 4 DocuSign Envelope ID: 3207811D-120C-423B-9F0C-65C846D9E969