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HomeMy WebLinkAboutCORRESPONDENCE - PURCHASE ORDER - 9177212Service and Maintenance/Extended Warranty Quote Bibliotheca, LLC 3169 Holcomb Bridge Rd., Ste. 200 Norcross, GA 30071, USA Telephone - 877-207-3127 www.bibliotheca.com Page 1 of 3 Quote Date: 10/26/2017 Quote Number: QUO-79037-T2W9 Licensee Bill To: Poudre River Public Library District (CO) - Council Tree Library - Council Tree Library Mark Huber 2733 Council Tree Ave., #200 Fort Collins CO 80525 United States of America mhuber@poudrelibraries.org Tel: 1 970 221 6662 System Licensee: Poudre River Public Library District (CO) - Council Tree Library - Council Tree Library Mark Huber 2733 Council Tree Ave., #200 Fort Collins CO 80525 United States of America Sales Contact: Contract Team Sales Phone: 800-328-0067 Sales Email: service-renewals-us@bibliotheca.com US54738 12/6/17 - 12/5/18 Renewal with Consolidation Quote expires (180) days from Quote Date above. Item ID Item Type Quantity Sale Price Sub Total SUP000002-000-US Annual Support and Maintenance Renewal Contract Term: Dec 06, 2017 - Dec 05, 2018 1 $20,424.600 $20,424.60 Total (Less Sales Tax): $20,424.60 Grand Total: $20,424.60 3M Library Systems has merged with Bibliotheca LLC. Together, our customers will enjoy the best of both worlds. If you are a former 3M Library System customer, please note that your Service & Maintenance contract will be managed and serviced by Bibliotheca LLC. Service and Maintenance prices exclude any applicable sales tax. Please provide Tax Exempt Certificate, if applicable. Service and Maintenance/Extended Warranty Quote Bibliotheca, LLC 3169 Holcomb Bridge Rd., Ste. 200 Norcross, GA 30071, USA Telephone - 877-207-3127 www.bibliotheca.com Page 2 of 3 Location Asset Name Serial #1 Qty Start Date End Date Price Poudre River Public Library District (CO) - Council Tree Library 2820 AMH INDUCTION 28200311 1 12/06/17 12/05/18 $4,099.20 Poudre River Public Library District (CO) - Council Tree Library 2830 AMH INDUCTION 28300247 1 12/06/17 12/05/18 $4,099.20 Poudre River Public Library District (CO) - Council Tree Library 2850 FX AMH SORTATION 28500551 1 12/06/17 12/05/18 $1,081.50 Poudre River Public Library District (CO) - Council Tree Library 2850 F X AMH SORTATION 28500556 1 12/06/17 12/05/18 $1,081.50 Poudre River Public Library District (CO) - Council Tree Library 2850 FX AMH SORTATION 28500598 1 12/06/17 12/05/18 $1,081.50 Poudre River Public Library District (CO) - Council Tree Library 2850 FX AMH SORTATION 2850070 1 12/06/17 12/05/18 $1,081.50 Poudre River Public Library District (CO) - Council Tree Library 28 55 FX AMH C ONTROLLER 28550208 1 12/06/17 12/05/18 $2,373.00 Poudre River Public Library District (CO) - Council Tree Library 28 6 0 FX AMH C ONVEYANCE 28600338L 1 12/06/17 12/05/18 $813.75 Poudre River Public Library District (CO) - Council Tree Library 2860 FX AMH CONVE Y ANCE 28600358R 1 12/06/17 12/05/18 $813.75 Poudre River Public Library District (CO) - Council Tree Library 2840 SL AMH SORTATION 28640058 1 12/06/17 12/05/18 $1,299.90 Poudre River Public Library District (CO) - Council Tree Library 2840 SL AMH SORTATION 28640069 1 12/06/17 12/05/18 $1,299.90 Poudre River Public Library District (CO) - Council Tree Library 2840 SL AMH SORTATION 28640081 1 12/06/17 12/05/18 $1,299.90 Service and Maintenance/Extended Warranty Quote Bibliotheca, LLC 3169 Holcomb Bridge Rd., Ste. 200 Norcross, GA 30071, USA Telephone - 877-207-3127 www.bibliotheca.com Page 3 of 3 TERMS AND CONDITIONS WHAT WE WILL DO: Hardware: In consideration of payment of the agreement price, and according to service level purchased, Bibliotheca will furnish labor and replacement parts necessary to maintain the Equipment specified in this agreement in proper operating condition during the term of this agreement, provided that the Equipment is installed by an authorized Bibliotheca Service Provider and used as directed. This Service Agreement covers Equipment failure during normal usage. Bibliotheca agrees to provide:  On-site remedial maintenance during On-Site Coverage Hours (except for depot repair agreements) When Bibliotheca is notified that the Equipment is not in good working order. Bibliotheca will provide a toll-free telephone number for Customer to place, and Bibliotheca will receive, Equipment maintenance service calls twenty-four (24) hours per day, seven (7) days per Week.  All labor, service parts and Equipment modifications Bibliotheca deems necessary to maintain the Equipment in good working order. All service parts will be furnished on an exchange basis and will be new parts or parts of equal quality. For certain Equipment, Bibliotheca reserves the right to replace the entire unit with new equipment or equipment of equal quality when Bibliotheca determines that replacement is more economical than on-site repair. All Equipment and service parts removed for replacement become the property of Bibliotheca. Software: In consideration of payment of the agreement price, Bibliotheca will furnish over-the-phone software support and remote troubleshooting of the Bibliotheca Software specified in this agreement as well as updates necessary to maintain the Bibliotheca Software specified in this agreement in proper operating condition during the term of this agreement, provided that the Bibliotheca Software is installed and used as directed. Bibliotheca agrees to provide:  All software configuration modifications Bibliotheca deems necessary to maintain the Bibliotheca Software in good working order  Bibliotheca Software updates  Internet Filter list updates (as applicable)  A toll-free telephone number for Customer to place and Bibliotheca to receive software support calls. Over-the-phone software support calls may be placed twenty-four (24) hours per day, seven (7) days per week. Calls will be addressed during Bibliotheca Software Support Coverage Hours in the order they were received. WHAT IS NOT COVERED: The basic maintenance fee does not include and Bibliotheca is not obligated to provide or perform repair of damage or increase in service time caused by (i) failure of Customer to provide continually a proper operating environment and supply of power as prescribed by the Equipment manufacturer; (ii) accident; (iii) Acts of God, including but not limited to fire, flood, water, wind and lightning; (iv) neglect, abuse or misuse; (v) failure of Customer to follow Bibliotheca's published operating instructions; (vi) modification, service or repair of the Equipment by other than Bibliotheca authorized personnel; (vii) use of Equipment for purposes other than for which designed; (viii) painting or refinishing the equipment; (ix) relocation of the equipment; (x) replacement of broken or damaged cabinetry; to include items such as lattices, base covers, book check covers, etc.; (xi) electrical work external to the Equipment; (xii) cosmetic restoration (e.g., filling of holes in floor or walls, plugging or wire run openings, removal of tape residue, etc.) after removal or relocation of equipment for any reason; (xiii) restoration of Equipment performance when it has been degraded by placement of unauthorized interference sources within the affected range of said equipment; (xiv) service requests related to use of markers (strips) other than those manufactured by Bibliotheca or its authorized distributor(s), (xv) modification, or repair of the Bibliotheca Software by other than Bibliotheca authorized personnel; (xvi) use of the Bibliotheca Software for purposes other than for which designed; (xvii) virus / hacker activity; (xviii) Non- Bibliotheca Software related updates and upgrades including, but not limited to, Operation System, Anti-Virus, Intrusion Detection. (xix) labor or materials associated with consumables such as receipt printer paper, separator jaws, patron counter batteries, and similar items. RENEWAL: This agreement is NOT automatically renewable. If a renewal agreement is offered by Bibliotheca, the agreement price quoted will reflect the age of the product and the service costs at the time of renewal. ENTIRE AGREEMENT: This instrument sets forth the entire agreement between the parties, and no representation, promise or condition not contained herein shall modify these terms whether made prior to or subsequent to the execution of this agreement. Submit Purchase Order by fax to 1-877-689-2269 or by email to service-renewals-us@bibliotheca.com. Accepted By: ____________________________________________________________ Accepted Date: __________________________________________________________ Customer Purchase Order Number: __________________________________________