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HomeMy WebLinkAboutRFP - 8488 COLLECTION AGENCY SERVICESAddendum 1 Page 1 of 3 ADDENDUM NO. 1 SPECIFICATIONS AND CONTRACT DOCUMENTS Description of RFP 8488: Collection Agency Services OPENING DATE: 3:00 PM (Our Clock) April 24, 2017 To all prospective bidders under the specifications and contract documents described above, the following changes/additions are hereby made and detailed in the following sections of this addendum: Exhibit 1 – Questions & Answers Please contact Pat Johnson, CPPB, Senior Buyer at (970) 221-6816 with any questions regarding this addendum. RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT ENCLOSED WITH THE BID/QUOTE STATING THAT THIS ADDENDUM HAS BEEN RECEIVED. Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing Addendum 1 Page 2 of 3 EXHIBIT 1 – QUESTIONS & ANSWERS Q1: What is the maximum number of renewal options by policy or statute? The initial agreement period is one year. In addition, at the option of the City, the Agreement may be extended for additional one year periods not to exceed four (4) additional one year periods. Q2: To what extent will the location of the bidder’s proposed location or headquarters have a bearing on any award? None. Q3: Please describe your level of satisfaction with your current vendor(s), if applicable. The current vendor has provided us with satisfactory services over the past five years. Per our Purchasing Code, we are required to solicit for these services through a competitive process after a total of five (5) years. Q4: What is the total dollar value of accounts available for placement now by category, including any backlog? This is automated, so we turn over all qualified accounts around the 15th of each month, however these are in the background. Q5: What is the total number of accounts available for placement now by category, including any backlog? See Q4. We do not monitor these as these are captured on a flat file and turned over for collections around the 15th of each month. The only category is unpaid utility accounts. Q6: What has been the historical rate of return or liquidation rate provided by any incumbent(s), and/or what is anticipated or expected as a result of this procurement? Q7: If applicable, will accounts held by any incumbent(s) or any backlog be moved to any new vendor(s) as a one-time placement at contract start up? No. Q8: What computer software system do you use to manage your accounts/inventory? Inventory is managed by the incumbent’s online tool. Q9: Do you have any plans of changing that system in the future, and why/why not? Since the City has been using the incumbent’s online tool, we are interested in what each firm would propose. We would prefer to have the system be an online system. Please provide a description of your system and how your firm proposes to integrate that system. Addendum 1 Page 3 of 3 Q10: We would like to know what the historical recovery rate has been for the current agency, preferably for the last 3 years 2014: 44.02% 2015: 36.81% 2016: 26.71% Q11: Can you tell us what commission rate the current agency is contracted for? 25% for direct payments; 33% involving litigation. Q12: Are you adding the costs of collection to each account based on a written agreement with the Consumer or by Statute? No. Q13: What information is collected from the Consumer at the time they sign up for service? For example: Employment information, spouses, references, etc. Legal name, social security number, date of birth, previous address Q14: What estimated or actual dollars were paid last year, last month, or last quarter to any incumbent(s)? In 2016, the City received $135,915.80 in recovery. Q15: What is the total dollar value of accounts available for placement now by category (including the municipal court), including any backlog? See Q4.