HomeMy WebLinkAboutCORRESPONDENCE - RFP - 8412 AFTER HOURS & CONTINUITY OF SERVICES TELEPHONE ANSWERING SERVICE (3)City of
Fort Collins
Purchasi� ng
December 12, 2016
Clementine Live Answering Service
Attn: Kelly Smythe
19992 Kelly Road
Harper Woods, MI 48225
Financial Services
Purchasing Division
215 N. Mason St. 2nd Floor
PO Box 580
Fort Collins, CO 80522
970.221.6775
970.221.6707- fax
fcgov. corn/purchasing
RE: 8412 After Hours & Continuity of Service Telephone Answering Services
Dear Kelly Smythe:
The City of Fort Collins Purchasing Division would like to thank you for your written response to
our Request for Proposal 8412 After Hours & Continuity of Service Telephone Answering
Services.
Proposals were received from seven (7) firms. The three (3) top ranked firms we have selected
for next step in the evaluation process are listed as follows:
Alphapage
Answer United
CallNet Call Center Services
We appreciate the time expended by your firm in preparing your written response. Although
your firm was not selected for this project, we hope you continue your interest in City of Fort
Collins' projects and wish your firm much success in the future.
Paul
asing Director
GP: bd
City of
Fort Collins
Purchasing
December 12, 2016
Synergon Solutions Inc
Attn: Gary Bradly
1335 Gateway Drive, Suite 2008
Melbourne. FL 32901
Financial Services
Purchasing Division
215 N. Mason St. 2nd Floor
PO Box 580
Fort Collins, CO 80522
970.221.6775
970.221.6707- fax
fcgov.com/Purchasing
RE: 8412 After Hours & Continuity of Service Telephone Answering Services
Dear Mr. Bradley:
The City of Fort Collins Purchasing Division would like to thank you for your written response to
our Request for Proposal 8412 After Hours & Continuity of Service Telephone Answering
Services.
Proposals were received from seven (7) firms. The three (3) top ranked firms we have selected
for next step in the evaluation process are listed as follows:
Alphapage
Answer United
CallNet Call Center Services
We appreciate the time expended by your firm in preparing your written response. Although
your firm was not selected for this project, we hope you continue your interest in City of Fort
Collins' projects and wish your firm much success in the future.
i cerply;
j' Gerry Paul
Purchasing Director
GP: bd
City of
Fort Collins
Purchasing
December 12, 2016
SourceHOV
Attn: Jared Owens
4145 Shackleford Road, Suite 330B
Norcross, GA 30093
Financial Services
Purchasing Division
215 N. Mason St. 2"" Floor
PO Box 580
Fort Collins. CO 80522
970.221.6775
970.221.6707- fax
fcgov.com/Purchasing
RE: 8412 After Hours & Continuity of Service Telephone Answering Services
Dear Mr. Owens:
The City of Fort Collins Purchasing Division would like to thank you for your written response to
our Request for Proposal 8412 After Hours & Continuity of Service Telephone Answering
Services.
Proposals were received from seven (7) firms. The three (3) top ranked firms we have selected
for next step in the evaluation process are listed as follows:
Alphapage
Answer United
CallNet Call Center Services
We appreciate the time expended by your firm in preparing your written response. Although
your firm was not selected for this project, we hope you continue your interest in City of Fort
Collins' projects and wish your firm much success in the future.
i 'cerely,
e PIul
Purdhasing Director
City of
Fort Collins
�.... Purchasing
December 12, 2016
Live Reps Call Center
Attn: Dan Listo
4240 Airport Road, Suite 106
Cincinnati, OH 45226
Financial Services
Purchasing Division
215 N. Mason St 2ntl Floor
PO Box 580
Fort Collins CO 80522
970.221.6775
970.221.6707- fax
fcgov.com/Purchasing
RE: 8412 After Hours & Continuity of Service Telephone Answering Services
Dear Mr. Listo:
The City of Fort Collins Purchasing Division would like to thank you for your written response to
our Request for Proposal 8412 After Hours & Continuity of Service Telephone Answering
Services.
Proposals were received from seven (7) firms. The three (3) top ranked firms we have selected
for next step in the evaluation process are listed as follows:
Alphapage
Answer United
CallNet Call Center Services
We appreciate the time expended by your firm in preparing your written response. Although
your firm was not selected for this project, we hope you continue your interest in City of Fort
Collins' projects and wish your firm much success in the future.
Si6cerely-
/f erPaul
Purchasing Director
GP: bd