No preview available
HomeMy WebLinkAboutRESPONSE - RFP - 8409 PARKING TECHNOLOGYRob E. Maroney, CAPP Vice President, Government Services LAZ Parking P: (860) 522-7641 x7825 C: (804) 921-5019 E: rmaroney@lazparking.com Please Direct All Contact To: Due: December 7, 2016 RFP 8409 Parking Technology Response For Passport RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) TABLE OF CONTENTS Section PAGE Section PAGE 1.0 Systems Integration and Development 7 13.0 Power Supply 67 2.0 Reprogramming Technology 10 14.0 Spare Parts and Equipment Requirements 67 3.0 Online Approval and Settlement 11 15.0 Technical Manuals 70 4.0 Technical Requirements - Service Specifications 14 16.0 Technical Support (Customer Support) 71 5.0 Software (Mobile and Paystations) 16 17.0 Performance Standards 72 6.0 Central Server System 48 18.0 Data Management (Passport, T2, Parkifi) 74 7.0 Security 50 19.0 Training 87 8.0 Business Continuity 52 20.0 Inventory of Parts 89 9.0 Software Management Systems (Parkifi) 54 21.0 Deliverables and Schedule 91 10.0 System Accuracy 58 22.0 Innovation 96 11.0 User Interface 58 Detailed Specs - Paystations 99 12.0 Offline Operation and Severability 59 PAGE Appendix - Project Team 126 Appendix - References 129 Appendix - Dactronics Spec Sheet 132 This response includes trade secrets and confidential materials 2 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) EXECUTIVE SUMMARY With the project leadership of LAZ Parking, Passport, Parkifi, and T2 are pleased to offer a comprehensive, fully integrated solution. This fully integrated solution will be unlike any seen in the industry today. Relying on LAZ’s project management expertise, Fort Collins will receive a smart parking program, poised to grow with the City as the City’s goals change. Parking Sensors and Availability Parkifi was founded by Ryan Sullivan and Rishi Malik in 2014 and is based in Denver, CO with LoDo offices on 15th & Market. Parkifi has received strategic and venture capital investment (exceeding 13 Million USD) from the following firms; Simon Property Group (Indianapolis, IN), Howard Hughes Corporation (Dallas, TX), Crosslink Capital (Palo Alto, CA), Grotech Ventures (Atlanta, GA) Galvanize Ventures (Boulder, CO), Access Ventures & Foundry Group (Boulder, CO). Parkifi’s stout commitment in partnering with these firms is rooted in our solution’s ability to meet and exceed the goals and specifications outlined in the project’s requirements and alignment with our company’s mission to make managing parking easier through implementation of sensor technology. Although our technology’s functionality is multi-dimensional, Parkifi’s technology was created to above all provide accurate spot-level parking data to private and public entities and their customers to enable informed transportation decisions. Daktronics has partnered successfully with Parkifi and various local contractors/sign companies to provide the highest quality state of the art dynamic messaging parking displays. Daktronics Galaxy GS6 products carry the UL Green Leaf symbol indicating compliance with a variety of energy efficiency requirements. Products with Energy Efficiency Certification must be UL listed and meet California Title 24 standard energy consumption. The California Energy Commission that established Title 24 leads the country in encouraging responsible energy use and reduction of electricity and natural gas costs. Daktronics has always been committed to reaching new milestones in energy efficiency. In addition to the continuing efficiency of LED technology, we also work to reduce overall display power consumption through research, design, and testing. Our state-of-the-art product reliability lab also provides our engineers and vendors the needed information to design and build tough products. We use a wide variety of systems and testing equipment, some similar to those used by the automobile and aerospace industries. Daktronics is comfortable stepping outside the box and we’re ready to help you successfully complete your video project. After all, we dedicate millions of dollars annually to research and development to stay on the industry’s cutting edge. Our experience includes years of working with complex systems and large video display installations throughout the world. This response includes trade secrets and confidential materials 3 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Parking Paystations T2 is the largest North American-based multi-space pay station manufacturer in the world with over 17,000 meters with a variety of municipalities, universities, and private operators. The Luke II pay station has proven to be an excellent choice for on- and off-street locations as well as small and large parking operations. Some of its most recent installations are: ● Houston, TX – 1000+ Meters ● Miami Beach, FL – 800+ Meters ● City of New Orleans, LA – 400+ Meters. Luke II addresses the city’s immediate requirements while providing a platform for future considerations, both on and off street. Luke II is a proven solution that delivers multiple payment options, the highest levels of security, and proven open integration platform utilized by more leading technology providers than any other pay station vendor. Digital Iris, its multi-user cloud-based analysis, and management back-office system, facilitates the networking of all pay stations so that the City can manage its parking operations in real-time from any Internet-enabled computer. Even more compelling is Digital Iris’ depth of analysis and data visualization capabilities. This platform provides over 90 available metrics and over 6,000 widget configurations from simple reporting to advanced analytics. Passport Passport provides an unparalleled software and management experience to both parking customers and municipalities across North America. While others have taken the approach of a one-size-fits-all solution, Passport recognizes the significant nuances of individual cities and environments. In 2014, Passport developed and deployed the first ever private label mobile payment for parking application, ParkOmaha. Since launching ParkOmaha, Passport has taken the approach of offering a custom configured application with the ease of an off the shelf solution. Passport currently serves over 250 clients, including Boston, Toronto, and Chicago. In its experience working with so many cities, Passport has a complete understanding of the entire value chain of parking, from session initiation to citation payment, and will guide the city to the best suited feature set. Passport’s applications, leadership team, implementation process, and programming architecture reflect a continued commitment to specialized support for each parking operation. Passport’s technological superiority and attentiveness to customer service has yielded a 100% client retention rate while maintaining 95% of its contracts on a month to month basis. Passport’s clients stick with Passport because of its commitment to creating a memorable user experience and constantly seeking and incorporating client feedback into the product. This response includes trade secrets and confidential materials 4 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) This response includes trade secrets and confidential materials 5 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) This response includes trade secrets and confidential materials 6 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) SYSTEM SPECIFICATIONS 1.0 SYSTEMS INTEGRATION AND DEVELOPMENT 1.1. The “City” requires that the “Contractor” shall integrate all proposed systems to minimize the number of interfaces and duplication of processes, ensure that data between systems is shared “real-time” so that the technologies offered function as a single solution. The system shall: 1.1.1. A single management system for parking occupancy/space counting, guidance, smartphone application, parking availability, navigation and configuration of system parameters and monitoring. Passport is an industry leader in custom configured enterprise parking applications. With an open API and over 40 active integrations across the parking industry, Passport’s system is streamlined to provide real time, user friendly access to data. With the backbone of Passport’s system built on the functionality to purchase parking, Passport’s system adds value to the parking environment by pulling in relevant data to present a more seamless parking experience. Passport will provide the City with a fully integrated parking application which incorporating, mobile payments, occupancy data and availability, navigation, and real time integration with enforcement. Passport’s extensive experience configuring private label applications for the specific needs of a city or region will help capture higher utilization. Some examples of special considerations that have been implemented can be seen below: ● EasyPark, Vancouver, BC: At EasyPark’s request, Passport implemented the “Find Parking” feature, which uses geolocation to determine which lot within the city the vehicle is parked. Passport was able to meet EasyPark’s request, eliminating the need to enter lot numbers, and therefore was able to streamline the parking process with no additional technology or cost. ● ParkChicago, Chicago, IL: The City of Chicago wanted its mobile application to cut down on merchant processing fees, thereby improving the value of the solution. Passport created a dedicated wallet with a minimum load balance of $20.00. Chicago is only required to pay merchant processing fees on the initial balance load and each individual parking transaction is debited against the wallet. To drive utilization, Passport does not charge a convenience fee for each parking transaction and Chicago has saved over $1M in merchant processing fees each year. To better serve parkers in Chicago, Passport worked with Chicago Parking Meters to develop a Spanish Language version of the app, which automatically recognizes the native language setting on each phone and sends the appropriate version of the application. ● Passport Canada: Passport developed a Canadian hosted instance of the Passport base application, with French and English as the native languages. Passport developed this application to serve the unique needs of the Canadian market, in relation to the native This response includes trade secrets and confidential materials 7 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) languages and information security requirements. Currently, the French language version of Passport is operating in the Village of Westmount. ● ParkVictoria, Victoria, BC: Passport worked with the City of Victoria to develop a feature set with ‘Stop Parking’ functionality. This feature allows parkers to start a parking session for the amount of time they think they will need, and then end the parking session prior to time running out. This feature means parkers only pay for the parking they use, rather than pre-defined times. ● Green P, Toronto, ON: Passport is currently working with Green P to develop a gated feature, where parkers with the application can simply enter a garage, scan their ticket, and have the gate recognize their application and charge their account for the appropriate amount of time. This creates a truly seamless exit experience for the parker. 1.1.2. A single management system for parking payment, fee rules and general parking payment parameters for both pay stations and smartphone application payment. Passport, Parkifi, T2, and LAZ provide a best in class integration to allow the City to consolidate data from both pay stations and the smartphone application. Through this integration, the City will have access to a robust reporting platform simplifying the City’s parking management. All parking rates and restrictions will need to be built and managed through the pay station and smartphone application’s respective software systems. For Passport, the City will utilize OpsMan to manage the rates within the application, For T2/Digital, the City will utilize Digital Iris to manage all paystation parking rates. 1.2. Unless otherwise identified, the “Contractor” shall be responsible for coordination and determination of any information, meetings, scheduling, non-disclosure agreements and specifications needed for all integration. With many of Passport’s existing integrations, Passport will enable the integration when implementing the system. For example, if Passport’s mobile application needs to push to T2 for enforcement, Passport will configure this integration to the Fort Collins application during implementation. All information will be sent to T2 in real time. For all new integrations created as part of this solution, Passport will coordinate with all key stakeholders from each company to plug into their APIs to push and pull data as necessary. For parking availability, Passport will pull data from its own mobile parking system as well as the meters, sensors, and enforcement platforms. Passport’s Product Manager and Development Team will coordinate with the stakeholders, define a timeline, set milestones, test the integrations and bring the system to the City for final approval. ● As many elements of this fully integrated system will require ordinal installations (ie. parking sensors required to push availability data), Passport and each teammemberwillcoordinatewith one another to determine ordinal timelines. ● While determining the direct City installation timelines, Passport will also be working to build any new integrations into the application. As each integration is an API push/pull, the Passport team can create these integrations and test their effectiveness in providing real time data within the application. This response includes trade secrets and confidential materials 8 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) ● System integration tests will take place during the hardware installation phase. Passport will push and pull test transactions and data across all platforms to ensure the system works once the hardware is installed. 1.3. “Contractor” shall be required to supply licensing for any integration work provided between the proposed systems and sub-systems. Passport’s system has over 40 active integrations which require no licensing. As part of the solution, the City will have the option to turn on and off any active integration available in Passport’s network. For the purposes of this system, Passport will pull in all relevant data through existing integrations with Parkifi and T2. 1.4. “Contractor” shall be required to supply licensing for any integration work provided between the proposed systems and “City” owned systems. Any work required of “City” staff shall be outlined and agreed upon during requirements review. Passport will work with the City to define any City owned systems which require direct integration. Any integration built to service that data flow will be available to City for the duration of the contract. Any work for integrating to City owned systems will be defined early and incorporated into the development and implementation plans and schedules. 1.5. At a minimum, the following standards shall apply: 1.5.1. “As Built” detailed documentation and diagrams demonstrating the final integration method will be required. COMPLY 1.5.2. “Contractor” shall warrant the integration work. COMPLY 1.5.3. “Contractor” shall provide pricing to support integration for troubleshooting, upgrades and any other issues that could affect the stability of the integration. COMPLY 1.5.4. Smartphone application shall function as a single interface for both parking navigation or guidance and parking payment. COMPLY 1.5.5. Smartphone application shall be compatible with most current version of iOS and Android platforms and be backwards compatible with previous 2 versions. Smartphone application shall be readily available in Apple Store and Google Play Store. COMPLY 1.5.6. Smartphone application payment system and pay station system shall integrate with and provide real-time license plate information to existing “City” owned T2 parking enforcement system and application provide “good list” to enforcement officers for exclusion from issuance of citations. Integration shall be near real-time with a maximum refresh rate of one minute. COMPLY This response includes trade secrets and confidential materials 9 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 1.5.7. Smartphone application payment system and pay station system data shall be integrated to provide “City” staff with standard reports to review payment transaction information for operational and analytical use. COMPLY 1.5.8. Smartphone application parking navigation shall integrate with data from parking sensors to display current availability of parking space inventory in all locations within the system to include parking structures, parking surface lots, on-street parking locations and any other zones identified as part of the project. COMPLY 1.5.9. In-ground and external parking sensors in the parking count and guidance system shall be integrated with digital VMS signage to display current space availability at the entry point of structures where VMS is installed. COMPLY 2.0 REPROGRAMMING TECHNOLOGY 2.1. The “City” requires systems where wholesale changes (e.g., rates/hours) can be made to permanent memory using wireless communication. Proposal responses shall address this requirement and provide a complete listing of functions that can be downloaded using wireless communication, plus a list of other functions that need to be changed in permanent memory by other means, including their respective means and associated prices. Proposal responses shall also address the speed and cycle time taken from input of new information from desktop/laptop/terminal to actual change on each parking station. The vendor shall state in their proposal whether this is real time update versus periodic downloads done at specific intervals of time within a specified period of time. COMPLY 2.2. The “Contractor” shall provide a reprogramming alternative that does not require a change in the pay station operating system, thus minimizing laborious physical data exchanges. COMPLY This response includes trade secrets and confidential materials 10 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 3.0 ONLINE APPROVAL AND SETTLEMENT OF BANK CARD TRANSACTIONS 3.1. Transaction file shall be designed for “City” payment gateway. If a 3rd party system is being proposed, transaction file details and design shall be provided. The City will have two options for processing payments made through the mobile application. Passport is a registered gateway, sponsored by Bank of America, and can facilitate payments to the City’s Merchant Processor or the City can use Passport’s Merchant Processor (Bank of America). The two scenarios are as follows: Passport as the Merchant of Record City as Merchant of Record Paystation Luke II can be customized to accept any combination of the major credit cards available: Visa, MasterCard, American Express, Discover, and Diners Club. Credit cards are inserted into the credit card reader and removed by the consumer so that access to the card is always in control of the user. This provides a higher level of comfort to parkers who are considering using their credit cards. This response includes trade secrets and confidential materials 11 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Contactless credit cards (Visa PayWave and MasterCard PayPass) can also be accepted with the optional contactless payments module in Luke II and using specific merchant processors including Moneris. The card reader conforms to ISO 7810 and 7811 Magnetic Stripe Card Standards. 3.2. Transaction messages shall be designed to inform customer of authorization status and decision. Passport’s mobile application is designed to ensure clarity and peace of mind to the parker. From providing information on the parking fees to sending reminders, the system is designed with the parker in mind; payment and authorization is no different. Passport’s system offers multiple confirmation pages prior to initiating the payment for the parker. For example, when a parker selects their duration, the system asks the parker to select payment method, then confirms the payment amount. Once the payment is authorized, the session will begin and the user will receive a notification the authorization was successful. Differentiating Passport in this process is Passport’s Authorization and Capture sequence. Due to the system allowing extensions on parking sessions, Passport does not capture (complete payment) until after the session has fully ended. This means the parker only needs to select the payment method on time. If the parker wishes to extend the session, they will select ‘Session Options’, ‘Extend’ and select the amount of time. Once the full session is expired, Passport charges the credit card used. This serves two distinct purposes. For the parker, it means not seeing two separate charges on their credit card statement or having to select payment info again. For the City, this means that merchant processing transaction fees are only assessed once even though another transaction (extension) is occurring. This streamlines the experience for the parker and reduces operational costs for the city. 3.3. Proposal shall include a flow chart or discussion of transaction information flow from pay stations to “City” payment gateway shall be included. Please see response to 3.1 for financial transaction flow of Passport to Gateway to preferred bank account. Below, Passport is including a more detailed framework for each interaction: This response includes trade secrets and confidential materials 12 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 3.4. Proposal shall include an approach to queuing transactions when wireless services/servers are unavailable. Passport’s cloud hosted system provides the capability to store transaction information in the event the merchant processing server goes offline. As Passport encrypts all transactions at the point of entry, all data is stored on the server and transmitted from the server in real time. If the merchant processing service goes offline, Passport will queue those transactions, allowing parkers to initiate sessions. Once the merchant processing system comes online, Passport will batch all transactions. In the event the solution uses the City’s merchant processor to service the payments, Passport can provide an additional measure. For example, the normal operating procedure is to pass all transactions to the City merchant processor, but the City merchant processor experience’s significant downtime. In this situation, Passport can transfer all transactions to its own merchant processor to reconcile payments in real time. Although this isn’t a requirement or a high likelihood event, Passport has measures in place and the agility to mitigate the unfortunate risks of merchant processing downtime. This response includes trade secrets and confidential materials 13 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 4.0 TECHNICAL REQUIREMENTS – SERVICES SPECIFICATIONS Nature of Files Sent For full system operation, Passport’s mobile application will function as the user facing and payment method for most mobile users. With Passport’s open API, Passport will pull and push data to each facet of the system as necessary, with many occurring in real time. ● Data in Motion: All data is transferred over an SSL connection. Passport maintains bi-coastal data centers with replicas of the system running in each center. Each data center has a 99.9% uptime guarantee but if one goes down the other becomes the primary data location without any service interruption. ● Data at Rest: Personal data at rest is encrypted AES-256. Passport’s disaster recovery plan can be made available upon request. Passport uses multiple built in redundancies across multiple regions to ensure that data can always be replicated in the event of a disaster. The fully functional system will include, pay stations, mobile payments, back offices, parking sensors, parking meter mapping, and LPR. Passport will push parking session information, in real time, to back offices, LPR, and enforcement systems in real time. When a parker initiates a session, the data is transmitted using SSL and provided to enforcement officers as a license plate, duration amount and location. The LPR system will be provided the same information, in the event the enforcement platform and LPR system do not communicate in real time. Passport’s system will pull, in real time, parking availability data from the parking sensors and any other data stream available. Passport’s application will use this raw information to provide the likelihood of a blockface having available parking. As a static data set, Passport will provide meter mapping and location/zone information directly within the application. Should this information change, for example, a zone or lot has a new rate structure or available parking times, Passport will adjust this on the server and push to the application in real time. This data set is static due to the static nature and positioning of parking policies and parking locations. Passport’s services are hosted on multiple, redundant servers located across the United States. In the event of a power failure or disaster that affects the East Coast server, Passport automatically utilizes the other active server (West Coast), with no lag in performance. Each server has a replicated version of the database so the City will never experience any impact to performance due to downtime of one database service center. This response includes trade secrets and confidential materials 14 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Multiple servers exist within the system, each with the capacity to host the entire system. Amazon’s Relational Database Services (“RDS”) automatically creates a primary database instance, which is simultaneously replicated to a standby instance in a different Availability Zone (“AZ”). Each AZ runs on its own physically distinct, independent infrastructure, and is engineered to be highly reliable. All login and signup portions of the application run over a Secure Socket Layer. Passport utilizes Secure Socket Layers (“SSL”) to securely transfer sensitive data between the application and servers. Passport only stores the name and email address of the parker on the application, all other sensitive data is stored on a secured, firewall protected server. The certifications are managed through a single account with a third party providing visibility to catalog the location, expiration date, validity period, and key size of certifications. A two factor authentication process is utilized whereby a 4 digit code is sent to the parker's phone, which ensures that the phone is in the possession of the parker. The 4 digit code in conjunction with the parker’s PIN provides an extra level of security when processing a transaction. This response includes trade secrets and confidential materials 15 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.0 SOFTWARE T2 Software and Management System Digital Iris is a secure, intuitive, and easy to learn data intelligence platform that provides actionable information for the right people at the right time. Digital Iris facilitates the networking of all pay stations so that the City of Fort Collins can manage its parking operations in real-time from any Internet-enabled computer. The portal is password-protected, set up and controlled by the City-assigned Administrator. Digital Iris delivers insight and data visualization through a highly customizable dashboard of key performance indicators (KPIs) and interactive metrics. It provides actionable data to meet specific needs throughout the organization and delivers proactive alerts for collection and maintenance personnel. Digital Iris facilitates KPI tracking with over 6,000 different widget configurations T2’s best-in-class reporting engine within Digital Iris is designed around a dashboard-based interface that leverages real-time data to provide an unparalleled depth of analysis. Digital Iris provides the data needed to enable the City to easily find trends in parking usage and allow it to optimize its operation. This response includes trade secrets and confidential materials 16 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Key Features of Digital Iris Include: ▪ Customizable Dashboard: Define a customized view of your parking operation in a dynamic, real-time, and flexible way. Users have the ability to create over 6,000 widget configurations. ▪ Flexible Reporting: Digital Iris offers a comprehensive suite of financial and operational reports that can be run on demand or scheduled. These can be delivered to your Inbox or sent to key stakeholders. ▪ Key Performance Metrics: Rich analysis of financial and operational metrics as well as identifying trends in parker behaviour, using data points for revenue, operational status, occupancy, and duration among others. ▪ Maps: Visualize your pay stations on a map with their current status in real-time. ▪ Account Management: Manage the parkers in your operation. Instead of using spreadsheets, track individual coupon/passcard entitlements. ▪ User Management: Streamline the management and security of user accounts; permissions are assigned to a user role, then a user account can be assigned to multiple roles. ▪ User Defined Alerts: Focus on what is important to your operation. Alerts can be configured to notify specific personnel about defined events, allowing them to quickly respond to maintenance and collection activities. This response includes trade secrets and confidential materials 17 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) ▪ Maintenance Center: A dedicated interface within Digital Iris that highlights pay stations that require maintenance. This allows you to efficiently direct field staff and maximizes up-time. ▪ Collections Center: A dedicated interface within Digital Iris that highlights pay stations that require collection. This allows you to efficiently direct collection staff and eliminates empty machine visits. Reporting With Digital Iris’ reporting application you can schedule reports to run at specific times and configure them to automatically be emailed to key stakeholders. All reporting data is exportable either to a PDF or a CSV file compatible with an external database or spreadsheet application, such as Microsoft Excel. No other back-office system provides this kind of flexibility, information content, and analytics capability. A review of the different back-office systems under consideration will confirm this fact. Back Office Software Configuration Application (BOSS) T2’s BOSS has been specifically designed to allow for easy configuration of all aspects of the parking pay station. BOSS is a PC-based application that allows clients to remotely change parking rates, configure accepted payment options, customize on-screen prompts, configure multilingual features, accept coupons, and much more. Once changes are completed, the BOSS user can quickly update the entire network or selection of pay stations with a few clicks of their mouse. Configuration changes are sent up to Digital Iris where they are pulled down by the pay station automatically for updating in the field. This response includes trade secrets and confidential materials 18 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Proven Integration Solutions T2 Systems has built its solutions around an open system architecture allowing easy integration with complementary best-in-class technology partners. As part of T2’s value proposition, this open platform provides accessibility to the wealth of information and functionality stored in Digital Iris. Currently, existing integrations with leading mobile phone payment, campus and smart card, credit card processing, enforcement, handheld, and LPR platforms allow T2 to consolidate revenue information in Digital Iris. Digital Iris acts as the central coordination point and system of record for all on- and off-street parking transactions. The ability to offer multiple payment options is key and behind that is the need to efficiently manage this data. T2 designs its products with third-party integration in mind, and whether they are pay-by-phone integrations pushing transaction data, sensor integrations as a means to detect parking availability, or enforcement integrations making use of license plate recognition technology, T2 provides a completely seamless integration with their data. T2 is currently integrated with a number of business and technology partners to provide additional benefits to its clients. T2’s relationships with its technology partners and the ease with which these technology partners can integrate with T2’s pay stations and the Digital Iris system are the key factors in the company’s success. The following diagram illustrates how the T2 integrations come together: This response includes trade secrets and confidential materials 19 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) UNIFI T2’s UNIFI Parking Management Platform is the industry’s most comprehensive suite of parking solutions. Our solutions are the tools you need to manage multi-space pay stations, permits, enforcement, PARCS, events, and vehicle counting. T2 will enable your organization to make parking easy for your customers while you increase revenue and hit those ROI goals. We have the most efficient, forward thinking, and unified parking management platform to support your organization’s needs. Total parking solutions: ▪ Enforcement: Manage enforcement using information from pay stations, LPR, and mobile payment systems. ▪ Permit Management: Implement, track, and manage parking permits for individuals, groups, or properties—and configure each process to best suit your operational needs—no matter how easy or complex your permit business rules are. ▪ Event Parking Management: Accept payments securely and track transactions and occupancy for event parking with handheld payment technology. ▪ PARCS: Tailor your parking facility’s management system to your operational needs, from 24/7 fully automated garages to central cashiering to event parking integrated with ticket sales and more. Reduce the burden of PCI compliance with the only Web-based PARCS solution fully hosted in a PCI-DSS Level 1 environment. ▪ Multi-Space Pay-Stations: Increase revenue, reduce operational costs, and improve customer service with pay stations backed by Digital Iris. ▪ Automated Vehicle Counting: Provide real-time parking availability data for trip planning and intelligent transportation systems with our AutoCount solution. Flex Integration T2 Systems offers an integrated solution that allows clients using the Luke II pay stations an option to retrieve paid/unpaid parking space or license plate information wirelessly. This option allows clients to increase citation revenue by creating efficiencies for Parking Enforcement Officers (PEO) to retrieve violation reports in a reduced amount of time. Solution After implementing the integrated Pay-by-Space/License Plate solution for Flex handheld enforcement, the handheld units are able to communicate with the Luke II to remotely get real-time reports from these pay stations without physically checking the pay stations. This decreases the time needed to check parking spaces and the chance for missed or unneeded citations, thereby increasing your revenue. This response includes trade secrets and confidential materials 20 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Passport Rate Management The City can manage parking rates, event rates, restrictions, and temporary overrides through Passport’s web-based portal, Operations Management (“OpsMan”). Any changes in OpsMan will be effective in real time. For instance, if the City changes rates or rate structures, the user-facing app will display the change instantaneously. Additionally, the City can schedule these changes in advance. OpsMan gives the City control over every aspect of the parking process. Using the rate manager feature, the City can control time restrictions and limitations. The City can also opt in to such features as grace time and Re-Park Lockout Time. Re-Park Lockout Time allows the City to restrict a customer from re-parking in the same space and paying via their cell phone for a configurable period of time. Passport’s system will also create a convenient, enjoyable experience for the end user, the Parker. Parkers will be able to easily begin a parking session on their phone using either the app or a phone call. Once the session is started, the Parker will receive notifications when their time is close to expiring. At this point, the Parker can either extend their time up to a City-set maximum or return to their car prior to the expiration of their session. Initially, Passport will set up the rate schedule within the system. Passport will train all City staff on how to change the rate structure and all future changes will be completed by the City, or Passport if necessary. This response includes trade secrets and confidential materials 21 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Passport’s in-house testing procedure is proprietary and confidential but can be provided upon request. This response includes trade secrets and confidential materials 22 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) This response includes trade secrets and confidential materials 23 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Ad Hoc Reporting City feedback is a top priority and Passport strives to create reports that are beneficial to the City. If the City requires a report not already available, Passport will work with the City to meet the required specifications. Passport is committed to providing its clients with substantial flexibility into how it views and reports on the data collected through the mobile payment system. OpsMan is purely intended to be an analytics platform by which to analyze real data and apply findings to make operational decisions. Through the OpsMan Console and the associated reporting platforms, the City will have the ability to create as many zones or subzones as required to allow for targeted metadata collection or advertising within the applications. The City will have the ability to report on how many of its users are frequent and repeat users or first-time customers. Clear delineations will be made throughout the entire reporting platform on zones and subzones, allowing the City to distinguish between data related to utilization or turnover in various areas. This data can be used to manage rates in the area, make adjustments to enforcement routes, or make adjustments to hours of operation. Control Over Parameters Another feature within OpsMan is the control administrators are given over real-time system wide updates. Administrators have full control over their system with the ability to change parking and transit rates, set expirations, implement event pricing and many other features. For example, in the event the City would like to update mobile ticketing fare, they can easily input the new fare rate, activation deactivation dates, and the system will automatically implement the changes based on the parameters set. Many of these changes can be added to both the mobile ticketing and mobile pay systems without an app update because the information is stored server-side. Key Differentiators Passport prides itself on its ability to blend into a particular system rather than asking the system to blend into Passport’s functionality. By creating an environment that is highly configurable, OpsMan is extremely flexible and can be tailored to meet the exact needs of the City. Specifically, Passport’s Back Office System (OpsMan) is: 1. Extremely Flexible - The most feature-rich back office tool provides the City with a 50,000 ft. view of its operations as well as the ability to drill down into detailed information. This response includes trade secrets and confidential materials 24 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 2. Enterprise Level - Back-end reporting and logging of changes/inquiries in configurations of the system, permissions and role level control (give administrative users only the reports or functions they need access to). 3. Scalable & Reliable - Running on the same infrastructure, AWS, as Netflix, Facebook, and Twitter. Automated backups and point in time recovery. 5.2. Parking Payment Mobile Application Requirements City of Chicago, IL | Citywide Private Label Chicago Parking Meters has diligently worked to transform the City’s parking program since 2008. In 2013, it selected Passport to help take the program to the next level and introduce a customer-friendly mobile payment technology. Passport built and deployed the first ever large-scale Private Label platform through ParkChicago, and it has been a resounding success by all metrics: utilization, consumer ratings and continuous innovation. City of Boston, MA | Citywide Private Label In late 2014, Mayor Marty Walsh of Boston, MA was determined to keep the City of Boston at the forefront of technology and progressively ‘smart cities’. During his State of the City speech he addressed this initiative by introducing “ParkBoston” to the entire City and media. The Passport partnership would prove to be incredibly fruitful for both parties, citing the phased implementation strategy, thoughtful marketing campaigns and capable stakeholders for the early success of this ever-expanding project. One year later, the City aims to add new features and capabilities such as citation payments and location of parking availability, all from within the ParkBoston application. This response includes trade secrets and confidential materials 25 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) City of Toronto, ON | Citywide Private Label The Toronto Parking Authority (Green P) has a very clear vision for its holistic parking program and for the parking industry as a whole. For decades, the Green P has been setting standards for the industry with its payment technologies, enforcement practices and loyalty programs, and continues to uphold this standard with its state-of-the-art mobile payment program. In the Summer of 2014, Green P partnered with Passport to build a custom application that leveraged legacy parking locator technologies that Torontonians had grown to love; and in the Spring of 2015, they introduced the fastest and most trusted mobile payment technology on the market. After the deployment is completed, it will be the largest mobile payment program in North America at 55,000 parking stalls covering both on and off-street parking (gated and non-gated carparks). City of White Plains, NY | Citywide Private Label Switching providers is never an easy decision for a municipal department to endure. In doing so, the City is seeking to accomplish a higher level of service, commitment, revenue and overall success from its vendor partnership. On May 4th, in nearby White Plains, NY, the City’s management team embarked on the process of displacing a previous service and opted for a Passport built, White Plains branded, custom solution that would help to gain efficiencies in parking operations and drive revenue through dynamic new channels. Continuous innovation and client support from Passport has paved the way for long-term success in White Plains, NY. This response includes trade secrets and confidential materials 26 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.1. The system shall be enforced by existing mobile LPR systems and/or optional proposed entry/exit LPR. Passport is a leader in integrated technology software for parking due to an open API, which integrates with all other providers in the City’s ecosystem. Passport’s solution uses a caching system that ensures the fastest transfer of data and system performance between providers. Passport maintains an existing integration with Genetec for LPR enforcement. With this integration, when a parker pays with the Passport app, parking rights are automatically synchronized with AutoVu mobile ALPR enforcement units. All information is passed in real-time, thereby decreasing the number of parking ticket disputes and increasing compliance in payment from parkers. In Detroit, MI, Passport’s ParkDetroit application currently integrates with Genetec, providing enforcement officers real time updates of all active parking sessions. sPark sPark is an automated parking experience for registered Passport parkers. This feature allows parkers to park in a garage without having to stop at a pay station. A registered parker’s license plate number (“LPN”) will be picked up by license plate recognition technology (“LPR”) once they enter the garage, which will initiate the session. When the parker leaves and the LPR reader is no longer able to detect the LPN, the session will stop automatically. The parker’s registered form of payment will not be charged until after the session is complete. To register for this program, a parker will save vehicles to their account, by LPN, as well as select a default payment method. When the vehicle enters the garage, the LPR will scan the LPN and run the number against Passport’s list of registered parkers. If the LPN is connected to a registered parker, Passport’s backend system will confirm the payment method and begin the parking session. The status of this parking session will be automatically pushed to the enforcement software to ensure accurate enforcement. To take full advantage of this feature, the City will have to install LPR cameras throughout the non-gated parking garages that it controls so that every parking bay is monitored. Passport integrates with several LPR providers already and will be happy to suggest a provider if the City wishes to purchase new LPRs. An added bonus of this functionality is targeted enforcement. By utilizing LPR technology within an enclosed space, Passport’s system is able to detect exactly where a vehicle is located within the garage. If a parker is not registered with sPark and hasn’t otherwise initiated a parking session, Passport can send targeting information to the enforcement software after the City-specified grace period has expired. 5.2.2. The system shall provide parking patrons a means of payment for parking at configurable intervals/rate schedules after the initial 2-hour free parking on-street. This response includes trade secrets and confidential materials 27 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Passport’s backend system, Operator Management (“OpsMan”), the City will have access to Passport’s Rate Builder function. Rate Builder allows a City administrator to easily edit, add, or delete an existing rate structure as well as establish conditions for specific rates. To create a new rate, the administrator will be asked a series of questions necessary to establish a new structure. These questions include basic information such as an internal and external descriptions, when the rate begins, when the rate takes effect, the maximum parking time, and whether the parker is permitted to extend their time remotely. Passport fully understands that there is more to a parking rate than just the basic information, however, so the Rate Builder also asks for more in depth information, such as whether payment is only required until a set dollar amount is earned for that week or month; scheduling the rate on a rolling basis for a week or month; setting fractional parking in increments set by the City; and saving the rate structure to be used as a template for future use. During the implementation phase, Passport will set up the City’s rate structures to mimic those currently in existence. Thereafter, either Passport or the City will be able to modify these rates. Every change in OpsMan to the structure will occur in real time, unless scheduled for a future date. Prior to launching the new rate structure, Passport will test the structure in a controlled, hypothetical environment, ensuring that there are no errors or omissions in the new structure. 5.2.3. The system shall provide parking patrons a means of payment for parking in parking garages and surface lots such that users can use their mobile application rather than the pay stations. Passport’s mobile application allows patrons to pay for parking in parking garages and surface lots rather than paying at the pay stations. This can be achieved through a license plate or space based zone structure with targeted enforcement in the garages and lots, or through Passport’s automated parking experience sPark, as detailed in 5.2.1. 5.2.4. The system shall use the mobile wallet concept to reduce credit card transaction fees. Digital Wallet Passport’s Digital Wallet is the industry’s only closed-loop system, lowering costs, offering more control, and increasing customer loyalty over typical card-present situations. Passport’s Digital Wallet provides the City’s parking customers the ability to add and store prepaid funds in their account. When the parker pays using the Digital Wallet, the transaction is simply deducted from the prepaid account rather than being charged to a credit or debit card. The key differentiator of Passport’s Digital Wallet is that all merchant processing savings are passed on to the City. When a parking session is initiated, the money goes straight to the City’s account. There is no waiting for funds or calculating receivable days. This stands in stark contrast to other mobile payment wallets that operate on open-loop systems, This response includes trade secrets and confidential materials 28 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) where software providers or escrow companies hold the funds. Using Passport’s dedicated wallet, the City can reduce merchant processing costs by up to 71%. What the City chooses to do with these savings is up to the City, but other cities have passed on these savings to parkers, increasing utilization and loyalty to the product. Promotional discounts, including waiving the convenience fee on wallet transactions, incentivize parkers to use the wallet, which further benefits the City’s bottom line. Configurations The City may “turn on” specific features of the wallet to best suit their unique environment. Wallet Only In cities where there is a wallet option, Passport has seen a utilization split as high as 71% favoring the wallet to individual credit card transactions. With that many parkers choosing to use the wallet, it is reasonable for a city to require a wallet without damaging the public’s adoption of the app. Several cities have taken this approach, including Chicago, which has realized more than $2,000,000 in savings since deploying the wallet-only feature. Wallet Minimums In order to best realize cost savings, the City may set wallet minimums that a parker must load onto their wallet in a single transaction. This will limit the number of merchant processing fees paid on negligible transactions and make each transaction more valuable to the City. Multiple Wallets The City can offer more than one version of the wallet in the app, incentivizing parkers to load additional funds through promotional values. The higher the amount loaded, the lower the cost per transaction, the more savings realized by the City. Refunds The wallet also makes processing refunds significantly easier. Typically, processing a refund also involves a merchant processing fee, with the Passport wallet, the City can avoid this fee. To issue a refund, the City merely adds the exact amount of funds to the parker’s account, using Passport’s Customer Service Dashboard in OpsMan. Wallet Options Passport offers three different versions of the Digital Wallet to meet the City’s specific needs. Passport Wallet This wallet option is hosted by Passport and can include other clients in the digital wallet. Dedicated Wallet Passport’s Dedicated Wallet is strictly a closed-loop wallet option that only houses one entity in the system. It is the City’s Digital Wallet, 100%. This response includes trade secrets and confidential materials 29 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Shared Wallet Passport’s Shared Wallet is a dedicated wallet solution that offers the City the flexibility of sharing it with partners. This option works great for cities that have adjoining municipalities or close relationships with private operators. Corporate Accounts Submitting expense reports and keeping track of corporate cards is an accounting headache for most companies -- including Passport! Additionally, Parking is a relatively small expense that many employees don’t always expense or receive reimbursement for. Passport solves this problem by offering companies the option to establish a dedicated wallet for the company, which can be used by any employee by invitation. If a company wishes to create such a wallet, it merely calls the City, which will establish the wallet within OpsMan. The wallet will have an account manager, typically someone within HR or finance at the company. This account manager will be the only person within the company who may add funds to the wallet. Once the wallet is funded, the account manager will send invitations to the company’s employees through email or text message. The account manager will be able to monitor the funds used, see parking history, view and email receipts, and manage users from both the Passport application and Passport’s mobile pay web portal. The invitation will include directions on how to download and register for the Corporate Wallet. Much like Passport’s other dedicated wallets, an employee’s parking fee will be debited from the Corporate Wallet. Establishing a Corporate Wallet is mutually beneficial to the company and the City. The company will receive an easy tool to manage a common expense and the City increases utilization of its parking application. Additionally, establishing a wallet will save the City thousands of dollars in merchant processing fees, depending on the number of companies that sign up. 5.2.5. The mobile wallet minimum purchase amount shall be configurable by the “City”. The mobile wallet minimum purchase is completely configurable by the City. For Example, the City of Chicago requires a $20 minimum purchase for their mobile wallet. In order to best realize cost savings, the City may set wallet minimums that a parker must load onto their wallet in a single transaction. This will limit the number of merchant processing fees paid on negligible transactions and make each transaction more valuable to the City. 5.2.6. The system shall accept Visa, MasterCard and Discover credit card information for the mobile wallet. This response includes trade secrets and confidential materials 30 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Visa, MasterCard, and Discover credit cards are all accepted for loading a mobile wallet in addition to debit cards, validation codes, and PayPal. 5.2.7. The system shall integrate with existing systems for management of parking payment and citations through the same mobile application. Passport has established relationships with the City’s existing enforcement platform provided by T2. The Passport/T2 integration pushes all parking session statuses in real-time to T2 issuance devices. So long as the issuance device is connected to the internet or cellular data, it will receive parking session data immediately. The City’s parking enforcement officers will be able to see whether a parking session is active or inactive and take the appropriate action. As it is not necessary for accurate enforcement, Passport does not push any monetary information to the T2 system. Passport is currently integrated with the following citation management software: Xerox, T2, Duncan Solutions, CivicSmart, Kelly & Ryan Associates, AIMS, UP Safety, Clancy Systems, Complus Data, Quatred, and VATS. Passport also maintains an existing integration with Genetec for LPR enforcement. With this integration, when a parker pays with the Passport app, parking rights are automatically synchronized with AutoVu mobile ALPR enforcement units. All information is passed in real-time, thereby decreasing the number of parking ticket disputes and increasing compliance in payment from parkers. In Breckenridge, CO, Passport’s mobile application currently integrates with Genetec, providing enforcement officers real time updates of all active parking sessions. Passport offers an additional feature to those cities that use Passport’s Mobile Payment for Parking Platforms: In-App Citation Payments. When a parker is issued a citation, they will be able to pay for that citation using the same Passport app that they used to purchase parking. The violator simply navigates to the “Citation Payment” tab on the side menu, enters the citation number or license plate number and state. The citation will appear, including the reason for the citation, fine amount, and issue time and date. The violator selects the citation they wish to pay and pay for it using a pre-stored payment method. No one enjoys getting a parking ticket, but creating a simple, stress-free process will not only provide the best customer experience, it will also lead to higher collection yields. Passport is the only application that offers this functionality and it is currently live in Omaha, NE; Tucson, AZ; and White Plains, NY. 5.2.8. The mobile application shall access metadata via configurable QR Code scanning for QR Codes available at different parking signs throughout the downtown area, which provide information about the zone or vicinity including but not limited to: This response includes trade secrets and confidential materials 31 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Passport can currently provide the below data in a user friendly popup, within the application. When a user selects a lot or zone, all applicable regulations will be provided. Additionally, when a user elects to park in a specific zone, Passport’s application will only allow the parker to purchase time or parking sessions within the regulations and will provide this information to the parker during the purchase flow. Each zone will have its own set of rules and each zone can be more focused into smaller, subzones, with more specific rules for a blockface for example. 5.2.8.1. 2-hour parking strictly enforced Passport will build parking rates which will require payment only after 2 hours. Passport’s application will notify the parker that provides free parking for the first two hours, giving them the option to buy their desired time, under 2 hours, or buy over 2 hours. If a parker purchases more than 2 hours, the parker will be assessed requisite parking fees. Parker Only Choosing 2 Hour Stay, Not Charged This response includes trade secrets and confidential materials 32 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Parker Chooses 3 Hours, Charged $2.00 5.2.8.2. Vehicles cannot park on the same blockface within 4 hours Per the City’s request, a RePark Lockout can be built to limit movement between parking spaces. With a RePark Lockout, a parker who has just spent the maximum amount in a parking spot cannot move up the street or across the lot and park again, but will be “locked out” of that parking zone for a period of time determined by the City. This increases turnover and keeps cars from sitting in the same location for hours at a time. Currently, Passport is the only provider that offers such a feature. 5.2.8.3. Parking fees beyond 2-hour time limit Passport will configure the platform to accept payment only after two hours. Passport built pre-payment functionality into its system. This will allow the parker to create a session for 3 hours and not be charged until the start of hour 3. This functionality will notify the parker that the first 2 hours are free and they will be charged only for the time after 2 hours. This functionality can also be coupled with Passport’s ‘stop parking’ feature. With this functionality, the parker can choose 3 hours and in the event they only need to utilize 2 hours, the parker can stop the session and avoid being charged. The benefits of doing this is two fold: ● Requiring the parker to create a session, even when free, enforces payment after two hours and notifies the enforcement officers the two hour window is beginning. ● Using the stop parking function provides peace of mind to the parker that even though they are initiating a session, the session will not charge them for time beyond their stay if they don’t use 2 hours plus of parking. This response includes trade secrets and confidential materials 33 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.9. The system shall provide registration of a mobile wallet parking account with the City of Fort Collins and shall provide complete control of a vehicle registration process for parking management, including: 5.2.9.1. Maintain vehicle ownership and plate type information. Through Passport’s backend system, Operator Management (“OpsMan”), users have access to all mobile wallet parking account information including the vehicle ownership and license plate information associated with each account. 5.2.9.2. Link multiple customers/accounts to a vehicle. Mobile application users have the ability to add vehicles to their account by adding their license plate number, state, and a vehicle friendly name to easily select the car they are parking. The same vehicle can be added to multiple customers’ accounts to allow for payment by more than one user. 5.2.9.3. Link up to five (5) vehicles to one account. Mobile application users can link an unlimited number of vehicles to one account. 5.2.9.4. Assign a unique registration number. All mobile wallet parking accounts are associated with a customer’s account which is assigned a unique customer Id. 5.2.10. The software shall provide an interface with the following types of activity associated with a vehicle: 5.2.10.1. Notes Comply 5.2.10.2. Citations (through integration with existing system) Comply 5.2.10.3. Customers Comply 5.2.10.4. Permits and other credentials Comply 5.2.10.5. Parking transaction activity Comply 5.2.11. The software shall provide a detailed audit trail of activity related to the vehicle. This response includes trade secrets and confidential materials 34 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) OpsMan provides users with a customer support function to track all activity related to a vehicle including the customer information, all parking transactions, citations, and much more. 5.2.12. The software shall provide a detailed audit trail of parking activity related to the vehicle. OpsMan provides users with a customer support function to track all activity related to a vehicle including the customer information, all parking transactions, citations, and much more. 5.2.13. The system shall assign VIP status to a vehicle. VIP status for vehicles in Fort Collins can be assigned based on license plate numbers. In OpsMan, administrative users have the ability to adjust this list of vehicles, and don’t need to rely on support requests to accomplish this task. 5.2.14. The system shall enable attachment of scanned documentation, digital images, and other electronic items to the record. Comply 5.2.15. The system shall display a visual indicator on records with attachments. Comply 5.2.16. The system shall enable insertion of an unlimited number of user-defined fields. Field definitions include data type (date, flag, character, etc.), field title, length of field, etc. Comply 5.2.17. The system shall meet the following user access requirements: 5.2.17.1. The software system shall offer web services functions to allow external programs access to system features. Web services implementation shall be non-proprietary. Comply 5.2.17.2. The system shall create a web-based interface allowing secure online transactions. Comply 5.2.17.3. Web services shall operate over a secure network connection, including SSL. Comply 5.2.17.4. Each web service shall support user authentication. Comply 5.2.17.5. Web services shall provide a group of procedures and views that can be called from an outside system that is logged into a parking database. Comply 5.2.17.6. Web services shall offer real-time interaction with the parking database. Comply This response includes trade secrets and confidential materials 35 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.17.7. Web services shall adhere to the business rules of the system so as not to compromise existing data or allow insertion of bad data. Comply 5.2.17.8. Web services shall fully address permit sales. This includes inserting/updating customer information and inserting/updating vehicle information. Comply 5.2.17.9. Web services shall allow a user to find personal account summary information including all invoices, vehicles, and contact information. Comply 5.2.17.10. Web services shall allow a user to edit current biographical information. Comply 5.2.17.11. All activities performed by a web service shall be logged in the system activity and/or financial log of the system. Comply 5.2.17.12. Web services shall include support for insert/update activities to user-defined custom data fields in the system. Comply Access to data for reporting and customer support purposes is managed through access to Passport’s backend system, Operator Management (“OpsMan”). OpsMan restricts access via permissions defined by the City. Roles can be created that limit access for different functionalities and reporting tools within the application. Passport only has access to the username of the parker (email or phone number) for troubleshooting and customer support purposes. The City will have full discretion as to how system access is distributed. In the interest of security, Passport’s solution is role based -- with password protected access for every function and feature. Access to OpsMan requires a valid username and password to keep an audit trail of all actions within the system and prevent impermissible access. Passport gives the City full discretion as to how it would like to manage the program. As an example, either Passport or the City can set the following levels of access: 1. system administration, ie. financial or functional; 2. system configuration access to particular administrators; 3. customer service access that is limited to non-financial transactions; 4. customer service for account reconciliation in financial transactions; and 5. reporting or access of various degrees, as determined by the City. Additionally, all actions in the system are tied to the specific user ID of the individual making adjustments or pulling reports. All login and signup portions of the application run over a Secure Socket Layer (“SSL”). Passport utilizes SSL to securely transfer sensitive data between the application and servers. Passport only stores the This response includes trade secrets and confidential materials 36 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) name and email address of the parker on the application, all other sensitive data is stored on a secured, firewall protected server. The certifications are managed through a single account with a provider giving us visibility to catalog the location, expiration date, validity period, and key size of certs. This response includes trade secrets and confidential materials 37 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.18. Web Solutions 5.2.18.1. The vendor shall offer Web development solutions for an e-commerce and customer inquiry website. As part of Passport’s service offering, the mobile application comes with a mobile web optimized site for customers to pay for parking and customer inquiry. Passport will provide the same branding and functionality as available in the native app, other than native navigation. Parkers will have the option of visiting the site, starting a session, reviewing their history, creating a customer inquiry and more. 5.2.18.2. The vendor shall offer packaged solutions and custom development options. Mobile Web standard features will include the same scope as available in the mobile application, without native navigation. If the City has a pain point that is not currently being addressed by the platform, Passport will work with the University to develop a solution. Passport will prioritize those problems that are deemed Critical or would provide the most utility. A Critical Problem is one that affects the system as a whole in a material, significant, or substantive way. Passport will This response includes trade secrets and confidential materials 38 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) determine the utility of the feature set as it relates to the client base as a whole, the functionality of the feature, and the timing of the release of such feature within the market. For any feature outside the scope within this project and not currently on Passport’s roadmap, Passport will work with the City to determine the development options. Passport will charge $250/hour for each hour of custom development options. 5.2.18.3. The Contractor shall develop a scope document outlining the work to be performed and offer a firm price. Passport is offering a firm price and Passport’s scope is reflected within the mobile application features and functionality section and will be provided within the pricing. A brief summary of Fort Collins specific scope is provided below. This scope below provides itemized extended features which Passport will pull into this application, as requested by the City, and does not outline any features which will be assessed the $250.00/per hour development fee. Passport Application Feature Scope ● Custom branded mobile application with mobile web ● Payment Processing Gateway ○ PCI Compliance ○ Passport Isolated Card Storage ● Passport Secure Payment Encryption ● Integration with Parkifi for parking availability ○ Push Parking Session Information ○ Pull Availability ● In-App parking availability ○ Block Face ○ Garage Specific ○ Lot Specific ● Native parking navigation to blockface, zone, lot, or garage ● Permit Purchase I-Frame within application ● Cloud Hosting ● Access to OpsMan ○ Reporting ○ Parking Availability ○ Parking Rate Management ○ Zone Management 5.2.18.4. The e-commerce solution shall include a PA-DSS validated credit card solution. Passport maintains PCI-DSS Version 3.1 compliance. No sensitive information is stored or transferred on the Passport database. The only information stored on the database are names, phone numbers, and email addresses. All credit card information is stored in an isolated card This response includes trade secrets and confidential materials 39 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) storage database. That data is encrypted and tokenized to reduce the risk of credit card fraud in the event of a breach. Both Passport’s mobile web solution and native application are PCI DSS Compliant. 5.2.18.5. The e-commerce Web site shall be easily maintained using a 'dashboard'-like administrative console. The City will have access to OpsMan which will allow the City to meet its specific business requirements. Passport will work with the City to ensure all City policies and procedures are followed. Additionally, as policies change, the City will be able to update information from OpsMan without assistance from Passport. 5.2.18.6. The e-commerce solution shall not utilize cookies to store any information other than user and session information via application web servers. Passport’s solution will not utilize cookies to store any information. All user information will be stored within Passport’s firewall protected, cloud hosted server. The data will be encrypted and stored in a protected environment, with any payment information stored on a separate server. 5.2.18.7. The e-commerce solution shall support expiration of cookies at end of session by logging off the application and closing the browser. Passport will not store any cookies following the end of a session within the user’s browser. When a user re-visits the website, the user will have to make a selection if they are returning or creating a new account. This site and all information is distributed from the cloud, rather than a browser specific instance. 5.2.18.8. The e-commerce Web site shall integrate with the parking system database. 5.2.18.9. The following e-commerce solutions shall be provided: 5.2.18.9.1. Customer Account Inquiry Comply 5.2.18.9.2. Parking payment for transient hourly use after initial 2 hours on-street parking Comply 5.2.18.9.3. Parking payment for transient hourly use in parking garages and parking lots. Comply 5.2.18.9.4. Parking payment for daily, weekly, and monthly use permits Comply This response includes trade secrets and confidential materials 40 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.19. Parking Permit and Credentials 5.2.19.1. The system shall set up, issue, track and manage permits based on vehicle license plate number. Passport’s Digital Permit Platform (“DPP”) is an end-to-end online solution that allows permit requests, automated waitlisting, decision making, tracking, and enforcement. Reduce costs, boost revenue, and improve the City’s services with Passport’s industry leading platform. All digital permits are setup, issued, tracked, and managed based on an individual license plate number. By utilizing Passport’s DPP, the City will be able to eliminate the administrative costs of printing traditional permits and reduce permit sharing. Submit permit applications, automate wait lists, and send status notifications all from one online portal with speed and ease. Passport’s DPP allows the City to issue, track, and manage a range of permits, including all parking permits for residents, guests, employees, and temporary one-time permits. From the backend system, Operator Management (“OpsMan”), the City will be able to control all required credentials, such as permit name, price, customer name, vehicle limit, license plate number (“LPN”), residence verification, email address, and more. Passport’s DPP solution enables cities to have a point of sale in municipal facilities or through a client-facing portal. OpsMan allows for total report generation by the City, including permit revenue, permits in use, and purchase reports. With so much data available, the City will be able to track and analyze everything from issuance to expiration dates. This response includes trade secrets and confidential materials 41 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.19.2. Permits shall be assigned a configurable geographic location (certain on-street blocks, parking garage(s), surface lot(s). During the implementation of the DPP, Passport will work with the City to assign geographic locations (street blocks, parking garages, surface lots) unique zones that will accommodate the City’s permit restrictions. Potential permit holders will then have the opportunity to select the specific permit they wish to purchase based on these designated locations. 5.2.19.3. Permits shall be assigned a configurable time period for annual, monthly, weekly, and daily permits. Within Passport’s DPP, permits can be assigned a configurable time period for annual, monthly, weekly, and daily permits. The cost of these permits can be prorated based on the date of issuance, or they can stay whole. This allows future permit holders to pay a lower cost based on the timing of their purchase. 5.2.19.4. Permits may be created for special events with configurable pricing. Passport’s DPP allows the City to issue, track, and manage a range of permits, including all parking permits for residents, guests, employees, and temporary one-time permits. From the backend system, Operator Management (“OpsMan”), the City will be able to control all required credentials, such as permit name, price, customer name, vehicle limit, license plate number (“LPN”), residence verification, email address, and more. Any permits needed for special events can be created with ease in OpsMan, and configured to meet the needs of the City. 5.2.19.5. The software shall allow users to manage the relationships between a customer, a vehicle (or property), and the permit after a relationship has been created, including deleting the relationship when appropriate. In OpsMan, users have the ability to view all details specific to any permit and manage the relationship between the permit customer and the permit. In the Permit Report, users can apply payments, disable permits, delete permits, extend permits, and view receipts. All data specific to an individual permit, from the moment of issuance, can be viewed through this portal. This response includes trade secrets and confidential materials 42 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.19.6. The system shall allow users to configure specific permit ranges to be eligible for parking in specific parking facilities for specific days of the week and times of the day. Passport’s DPP has the ability to assign geographic locations (street blocks, parking garages, surface lots) unique zones that will accommodate the City’s permit restrictions for specific parking facilities. As an added layer, permits can be configured for specific days of the week and times of day. 5.2.19.7. The software shall allow users to create and modify permit ranges, including the following characteristics, from the system user interface and from import of configuration details: 5.2.19.7.1. Identify which groups of customers are eligible to purchase and what their fees will be (based on customer group). COMPLY 5.2.19.7.2. Specify which general ledger account number is to be used for each customer group's permit purchases. COMPLY 5.2.19.7.3. Configure the effect of the permit purchase on any permit number limits established per customer group. COMPLY This response includes trade secrets and confidential materials 43 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.19.7.4. Identify in which parking facilities the permits will be eligible to park. COMPLY 5.2.19.7.5. Configure per-day use limits. COMPLY 5.2.19.7.6. Set up fee schedules and renewal fees. COMPLY 5.2.19.7.7. Restrict the number of permits a customer can purchase. COMPLY 5.2.19.7.8. Ability to prorate permit sales/returns and automatically calculate value based on user-defined rules (e.g. weekly, monthly, daily, etc.). COMPLY 5.2.19.7.9. Provide a brief color-coded summary and direct access to all information and invoices, including event value, associated with a permit on a single screen. COMPLY 5.2.19.8. This module shall allow a user to view all activity associated with a permit from a single screen, including: 5.2.19.8.1. Customers and end date of customer/permit relationship COMPLY 5.2.19.8.2. Vehicles COMPLY 5.2.19.8.3. Valid locations for parking COMPLY 5.2.19.8.4. Related financial transactions COMPLY 5.2.19.8.5. Citation notifications COMPLY 5.2.19.8.6. Notes COMPLY 5.2.19.8.7. Parking transaction activity COMPLY 5.2.19.8.8. Direct access to financial information related to the permit. This includes payments, adjustments, additional fees, refunds, etc. COMPLY This response includes trade secrets and confidential materials 44 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.19.9. Detailed audit trail for activity related to the permit record All details specific to a permit are tracked and available in OpsMan through the Trail tab. 5.2.19.10. The application shall display all locations where an individual permit is valid for parking. This information shall be provided to the citation system through integration. Passport has an active integration with both T2 and Genetec that will increase the speed and accuracy of permit enforcement for the City. After a permit has been issued, all relevant data will be pushed to the City’s Citation Management Platform. The parking enforcement officer will have the benefit of a dynamic system, which allows the parking enforcement officer to easily search through the database for an LPN; because the system is dynamic, the pool of eligible vehicles becomes smaller with each additional digit. If the LPN is attached to a permit, the parking enforcement officer will be able to view the permit within the software and know that there is no violation warranting a citation. 5.2.19.11. Parking permits shall be purchased online through the mobile application only. Parking permits will be available for purchase through the mobile application via RMC Pay. The permit application page for DPP is a custom-branded, mobile-optimized secure payment portal, RMCPay. The permit applicant will login to RMCPay with the same phone number and email address they use to pay for parking through the Mobile Payment application. This response includes trade secrets and confidential materials 45 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) RMCPay will be the applicant’s dashboard to manage their permits. The permit applicant will be able to see all permit information from the portal, see how many permits are available in a given zone, apply for permits, and track their position on a wait list. 5.2.19.12. The system shall allow users to configure specific permit ranges to be eligible for parking in specific parking facilities for specific events. Passport’s DPP allows the City to issue, track, and manage a range of permits, including all parking permits for residents, guests, employees, and temporary one-time permits. From the backend system, Operator Management (“OpsMan”), the City will be able to control all required credentials, such as permit name, price, customer name, vehicle limit, license plate number (“LPN”), residence verification, email address, and more. Any permits needed for special events can be created with ease in OpsMan, and configured to meet the needs of the City including but not limited to time ranges and parking facility restrictions. 5.2.19.13. The system shall allow users to reserve permit ranges for use for specific events or over a specific time period. The system shall provide the option of collecting parker names for the reserved permits. Passport’s DPP allows users to reserve permits for specific events during a specific time period. Within the parking permit application, the system has the option of collecting parker names and other criteria for these permits. 5.2.19.14. The system shall: 5.2.19.14.1.Reserve permits for future sale. Comply 5.2.19.14.2.Associate multiple customers to a permit. Comply 5.2.19.14.3.Make monetary adjustments. Comply 5.2.19.14.4.Display permit account balance. Comply 5.2.19.14.5.Manage population of permits for inventory management. Comply 5.2.19.14.6.Attach digital pictures or documents to the permit record. Comply 5.2.19.14.7.Display a visual indicator on records with attachments. Comply 5.2.19.15. Administrative users shall configure the system to require the completion of custom fields from the permit record as part of the permit sale process. This response includes trade secrets and confidential materials 46 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Passport’s DPP allows administrative users the ability to configure the permit application to meet the needs of the City’s application process. Within OpsMan, administrative users have the ability to create new permit types and configure the system with the necessary fields required for the permit application. During the implementation process, the City’s Project Manager and Client Success Manager will work with the City to ensure that these fields are setup appropriately for the launch of the permit platform and will assist in additional changes moving forward, if needed. 5.2.19.16. Administrative users of the application shall define which facilities/lots are available for a selected permit group. In OpsMan, administrative users are able to select the zones that are available for a selected permit group when creating the new permit type, and after the permit has been created. The user is able to easily move zones back and forth between those that are available to this selected permit group, and those that are not. 5.2.19.17. Administrative users shall configure the application to allow a permit’s selected valid facilities/lots (in which the permit is eligible to park) to be changed after the permit has been sold. After a permit has been created and sold, any changes to the permit’s settings will be reflected to those permits that have already been sold to permit holders. This response includes trade secrets and confidential materials 47 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.19.18. Administrative users shall configure bundles of facilities to accommodate parkers who need permit access to a unique set of facilities not configured on a permit number range. Administrative users are able to create multi-zone permit restrictions for specific permit types, limiting the facilities in which permit holders have access. 5.2.19.19. Administrative users shall configure groups of facilities into 'tiers', designating how many facilities from each tier permits in a given permit group can access. Within the permit settings in OpsMan, administrative users can select groups of facilities and designate individual permit groups that can access these groups. All adjustments to permit settings are reflected in real-time, allowing immediate enforcement of changes through Passport’s active integrations with the City’s enforcement partners. 5.2.19.20. Administrative users shall change valid facilities (lots in which the permit is eligible to park) in bulk for all permits in a permit group. Administrative users can access a permit group’s settings in OpsMan, giving them the ability to adjust valid facilities for that specific permit group. 5.2.19.21. Administrative users shall configure the system to require permits to be linked to a property and/or a vehicle during permit sale. 5.2.19.21.1.The parking system shall support user definable restrictions on permits assigned to properties. Comply 5.2.19.21.2.Users shall search for all permits that are associated with a particular property, address, or license plate. Comply 5.2.19.21.3.The parking system shall support a process in which permits can be automatically renewed or extended on a regular interval. The renewal process shall include importing of payments against the renewed permit. It shall also track the payment history for a renewed permit over the entire life of the permit, including all of the renewal payments. The system shall support the use of grace periods for automatically renewed permits, allowing the user of the system to configure the grace period and thus control the number of days granted to customers before their permit is deactivated. Comply 5.2.19.21.4.The system shall support automatic credit card billing for permit auto-extensions and renewals. Comply This response includes trade secrets and confidential materials 48 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 5.2.19.21.5.The parking system shall support a process of automatically replacing permits on a regular interval. Comply 5.3. Exceptions for vandalism and normal wear of any moving parts. Passport’s Digital Permit Platform (“DPP”) is an end-to-end online solution that allows permit requests, automated waitlisting, decision making, tracking, and enforcement. All digital permits are setup, issued, tracked, and managed based on an individual license plate number. This fully digital solution allows for real-time enforcement, and eliminates the administrative tasks and issues associated with traditional permit solutions. The City will not have to make exceptions for vandalism and normal wear of any moving parts ever again. 5.4. Proposal shall explain return/exchange cost and procedures. As Passport’s system is a digital platform, distributed over cloud services, there is no return or exchange of physical goods. Passport will provide ongoing maintenance and system updates as outlined below. 5.5. The proposal shall describe warranty offers, benefits, and conditions. As part of Passport’s commitment to the City, it continuously updates its software to ensure new features are available, as well as proper functionality of existing features. Many updates can be completed server side, which are pushed weekly, while other updates, requiring an app update, will occur an as needed basis. All scheduled maintenance occurs outside of normal business hours, between 3:00 AM -3:30 AM. If any scheduled maintenance or update will have an effect on the system, Passport will notify the City in advance. 6.0 CENTRAL SERVER SYSTEM Passport Web Based System and Components Passport’s solutions are cloud hosted. As such, OpsMan (Web Back Office) is distributed as a web based solution. Users will only need an internet enabled device (ie. tablet, desktop, laptop, etc.) to view reports and manage system rules. Passport’s web based back office does not require any OS as a proprietary operating system. OpsMan is developed to work on any OS, including Linux, Windows and Apple OS. The City will not be required to install any additional network connectivity features, Passport limits access through secure web clients and protocols, as well as building in protection against making API calls to obtain data. If a user doesn’t have explicit access to Client data, then the system will prevent them from accessing the data. The data access layer of the application utilizes keys specific to the This response includes trade secrets and confidential materials 49 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Client to provide separation of data in the application. All access requires a user ID and password, which is adjustable by the administrator. Cloud Infrastructure Passport’s system is hosted by Amazon Web Services. Amazon Relational Database Services (“RDS”) houses Passport’s database. RDS provides multiple advantages to Passport such as provisioning, patching, backup, recovery, failure detection, and repair. Using AWS and RDS, Passport is able to scale easily, which means that every one of Passport’s clients’ utilization can grow quickly and all at the same time without affecting the efficacy of the database. Multiple servers exist within the system, each with the capacity to host the entire system. Amazon RDS automatically creates a primary database instance, which is simultaneously replicated to a standby instance in a different Availability Zone (“AZ”). Each AZ runs on its own physically distinct, independent infrastructure, and is engineered to be highly reliable. The system separates each client’s data across the cloud. Amazon’s Relational Database Services (“RDS”). Using RDS allows Passport to scale easily without affecting the efficacy of the database. Additionally, the database is split across multiple servers, is backed up nightly, and stores snapshots of the entire system, creating multiple instances of the database, which can be used to restore the system in the worst case scenario. What this means for the University is that Passport is guaranteeing its solution will have a 99.9% uptime and can be relied on at all times. Passport Disaster Recovery Process Priority 1: Critical Problems If the service is experiencing problems that cause it to go down completely, that lead to data corruption, that cause major functions or features to fail to operate, or that are otherwise significant, This response includes trade secrets and confidential materials 50 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) material, and substantive. Passport will provide an error notice for such problems within fifteen (15) minutes of Provider’s receiving notice of such error and dedicate resources on a continual (24x7), best efforts basis to correct the problem within one (1) hour of receipt of the Error Notice. Passport will provide the Client status reports every one (1) hour, or more frequently if requested by the client, until the problem has been corrected. Priority 2: Medium Impact Problems If the service is experiencing problems that cause significant delays or cause minor functions or features to fail to operate that is substantive, but not material. Provider shall provide an Error Notice for such problems within one (1) hour of Provider’s receiving notice and shall work during normal business hours and use reasonable commercial efforts to correct the problems within six (6) hours of receipt of the error notice. Passport will provide the client status reports every one (1) hour, or more frequently if requested by the Client, until the problem has been corrected. Priority 3: Low Impact Problems If the service is experiencing problems that cause minor delays that do not inhibit the ability to use the service that is not substantive and not material. Passport will provide an error notice for such problems within one (1) hour of Provider’s receiving notice and shall work during normal business hours and use reasonable commercial efforts to correct the problems within one (1) day of receipt of the error notice. Passport will provide the client status reports every one (1) hour, or more frequently if requested by the Client, until the problem has been corrected. T2 Disaster Recovery For remote data backup, clients utilizing T2’s Digital Iris service (SaaS solution) automatically have all transaction data streamed to a separate disaster recovery facility. Each part of the system under T2 control (routers, firewalls, switches, Web application, and DB layers) has built-in hardware and software redundancies in the event of a failure of any component. Furthermore, disaster recovery processes require the ability to bring a secondary facility online in the event that the primary facility is disrupted for an extended period of time. Failover to the secondary facility is part automatic and part under manual control. Failback is under manual control. T2 maintains both Disaster Recovery and Business Continuity plans. 7.0 SECURITY The City will have full discretion as to how system access is distributed. In the interest of security, Passport’s solution is role based -- with password protected access for every function and feature. Access to OpsMan requires a valid username and password to keep an audit trail of all actions within This response includes trade secrets and confidential materials 51 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) the system and prevent impermissible access. Passport gives the City full discretion as to how it would like to manage the program. As an example, either Passport or the City can set the following levels of access: 1. system administration, ie. financial or functional; 2. system configuration access to particular administrators; 3. customer service access that is limited to non-financial transactions; 4. customer service for account reconciliation in financial transactions; and 5. reporting or access of various degrees, as determined by the City. Additionally, all actions in the system are tied to the specific user ID of the individual making adjustments or pulling reports. Access to data is managed and protected under the same privacy regulations as the rest of the Passport system. Data access for reporting and customer support purposes is managed through access via OpsMan. OpsMan restricts access via permissions you define for your users. Roles can be created that link to permissions for different functionality and reports within the application. Passport will only have access to the user login information (email or phone number) for troubleshooting and customer support. The support team has access to your data from a support perspective in order to assist you in configuration and/or support processes. All login and signup portions of the application are running over a Secure Socket Layer. Passport utilizes SSL (Secure Socket Layer) to securely transfer sensitive data between the application and servers. Passport only stores the name and email address of the parker on the application, all other sensitive data are stored on a secured, firewall protected server. The certifications are managed through a single account with a provider giving us visibility to catalog the location, expiration date, validity period, and key size of certs. T2 Security Hardware Security Cabinet The Luke II provides the highest levels of security with its robust 12-gauge cold rolled steel cabinet and special anti-corrosion coating that can withstand harsh northern and coastal environments. There are no exposed screws and all payment options are flush mounted to discourage fraud and vandalism. Security is core to the Luke II design. T2 implements high-security cylinder locks that meet the UL 437 standard. These locks have a unique telescopic pin tumbler mechanism with internal and external pins. This design, together with the lock’s patented plug, delivers anti-pick resistance. The lock is mounted and recessed inside the cabinet, with a slide cover providing added protection. If the lock is to be punched such that the cam is dislodged, it is virtually impossible to access the cabinet doors. If desired, we offer an option for additional internal armoured plating for added cash vault security. Collection This response includes trade secrets and confidential materials 52 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Luke II peripherals are housed in two separate compartments – the upper maintenance compartment, housing all non-cash storage devices, and the lower cash vault compartment, housing the bill stacker, the coin canister, and a USB port that can be used to download transaction data during cash collection. By having collections and auditing separate from maintenance, the City of Fort Collins is secure in the knowledge that maintenance personnel has no access to cash. Collections personnel can perform collections and download audit information quickly as well as replace the bill stacker and coin canister in seconds. The single key access to each of the two doors is covered and not exposed externally. This lock controls six locking points in the access doors that connect the doors to the main body of the cabinet. The maintenance and cash vault compartment keys are unique per client and cannot be duplicated. The Luke II supports a stainless steel coin canister that stores up to 1,600 U.S. quarters. The securely locked canister has a handle to allow it to be quickly and easily removed and inserted. This action can wake the Luke II from sleep mode. A sensor located at the back of the coin canister slide-in frame sends a notification to Digital Iris indicating the removal and insertion of the canister. The collection devices require separate keys to open them. Information Security PCI Compliance T2 maintains compliance with the latest industry regulations and standards. One such standard that has become especially critical in the last few years is Payment Card Industry (PCI) compliance to ensure that both the companies facilitating credit card processing services and the products themselves meet strict standards. All processes used by T2 equipment to authorize credit card data are designed to follow the latest practices as specified by the PCI Data Security Standard (PCI-DSS). T2 first received official compliance as a Level 1 Service Provider in April 2007 and continues to remain compliant to the PCI standard. Additionally, T2 pay stations have attained PA-DSS validation, bringing the rigors of PCI security to the pay station level. Both equipment and company services have been audited by a third-party to ensure these practices have been met. T2 continues to remain compliant with the PCI standard and will continue to do so throughout the duration of the City’s investment in T2 technology. 8.0 BUSINESS CONTINUITY Passport’s solution is hosted in a cloud environment to lower operational costs and improve overall efficiency Passport's application is be hosted on AWS (Amazon Web Services) with bi-coastal data centers, each guaranteeing 99.9% uptime. Cloud hosting allow for real time data transfers and instant updates without any disruption to the service. Passport stores all data on Amazon Web Services. These servers are hosted in multiple sites across the United States. Only Passport has access to this data, which is encrypted and protected by firewalls. This response includes trade secrets and confidential materials 53 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) The platform utilizes Amazon’s RDS Multi-Availability Zone deployment, which includes automated backups. Automated backups are set to enable point-in-time recovery of database instance. RDS performs a full daily backup of data between 3:00AM and 3:30AM, and captures transaction logs for point-in-time recovery. Each backup is saved for 7 days, with a weekly backup pushed off-site for currently configured indefinite storage. Passport’s database is also replicated across multiple regions. In the event of a failure, the standby replica is converted into the master and a new standby replica is generated. Passport’s service is designed to maintain continuous utility in the event of a data center failure. Should the primary data center fail, the system will continue to operate. Every effort is made in the Passport system to ensure the parker experience is unharmed by potential downtime. To accommodate a large volume of data and take a proactive approach to potential malfunctions, Passport utilizes multiple, identical replicated production servers. Snapshots are taken of each current application server and stored across multiple facilities and on multiple devices within each facility. Passport’s solution is designed to move each client’s higher volume activity to a redundant server with excess capacity. When the demand reaches a lower or more normal level, the backup server will then replicate the data and push it back to the original hosting server. T2 For remote data backup, clients utilizing T2’s Digital Iris service (SaaS solution) automatically have all transaction data streamed to a separate disaster recovery facility. Each part of the system under T2 control (routers, firewalls, switches, Web application, and DB layers) has built-in hardware and software redundancies in the event of a failure of any component. Furthermore, disaster recovery processes require the ability to bring a secondary facility online in the event that the primary facility is disrupted for an extended period of time. Failover to the secondary facility is part automatic and part under manual control. Failback is under manual control. T2 maintains both Disaster Recovery and Business Continuity plans. This response includes trade secrets and confidential materials 54 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 9.0 SOFTWARE MANAGEMENT SYSTEM(S) Due to the complexity and proprietary nature of both Passport and T2’s rate creation and management engines, each vendor is proposing using their respective systems to manage rates and implement changes. For Passport, this will mean utilizing OpsMan to amend parking rates and make system changes. For T2 this means utilizing Digital Iris. Due to the use cases and specialization with which each system is designed, each party believes the City will benefit from using the systems as is. Attempting to create a a management system for both systems could create extended implementation and additional, unnecessary hurdles. Each solution will be deeply integrated into the parking ecosystem (see diagram in executive summary) and will have open APIs. The systems will both push parking data to Parkifi’s back office system. From a reporting perspective, the City will have the option to view all reporting with Parkifi’s system and utilize Iris and OpsMan for more nuanced system specific data. Please find information around Parkifi’s data management system below. Based on the information provided in the RFP and Fort Collins technological specifications for the management services of their parking assets, ParkiFi, in coordination with our other partner vendors; Passport, T2, and Daktronics suggests the following services: ● Dashboard Analytics ● API Integration (Passport App) ● Enforcement Notifications ● Wayfinding ● Real Time Availability (ParkiFi App) ParkiFi believes with the right data public parking authorities can make the management of parking inventory more efficient. ParkiFi’s core data metrics and their definitions Fort Collins will be able to view on the dashboard are as follows: ● Occupancy: The percentage of spaces occupied in a parking facility or on-street block. This metric is viewable from the following perspectives; portfolio (all ~5,600 spaces), individual facility or on-street block, and individual garage level. ● Turnover: The number of vehicles which have parked and exited Fort Collins spaces. This metric is viewable from the following perspectives; portfolio, individual facility/on-street block, individual garage level and individual space. ● Dwell Time: The duration a vehicle has occupied a space for. This metric is viewable from the following perspectives; individual facility/on-street block and individual space. ● Violation Alerts: The number of likely citations enforcement agents should act upon. This metric is viewable from the following perspectives; portfolio, individual facility/on-street block, individual garage level, and individual space. This response includes trade secrets and confidential materials 55 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) ParkiFi’s dashboard captures three time periods of data; real-time data, historical data and predictive data. 1. Real-time: Understand your current occupancy percentages, number of turnover events thus far today, the dwell time of vehicles in a facility and how many likely citations your agents should be acting upon. 2. Historical: Run on-demand portfolio or facility reports to view your historical occupancy and turnover performance. 3. Predictive: Receive and view predictive occupancy and turnover metrics to make more informed operating decisions. Our predictive data metrics leverage your asset’s historical performance data as well as take into account weather and traffic analytics. The ParkiFi dashboard is a cloud based platform and can be accessed remotely from a desktop, laptop, tablet or smartphone device. API Integration ParkiFi believes the more people’s hands our real-time availability data can get to, the better. We also believe with the right data residents and visitors can make informed decisions on what mode of transportation to take to a parking area, which parking area to go to and when to leave for a specific parking area, ultimately leading to less congested roads. If the city of Fort Collins wishes to leverage the data derived by the ParkiFi platform and make it available on a website or a third party mobile application such as Passport we are prepared to do this. Utilizing RESTful APIs (Application Program Interfaces) makes this a straightforward process. We will collaborate with Passport to display real-time availability of Fort Collins on-street, surface lot, and garage parking spaces. This response includes trade secrets and confidential materials 56 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Enforcement Notifications ParkiFi believes issuing parking citations should be a strategized process where agents are prioritizing locations to enforce based on active violation data. We have integrated partnerships T2 and Passport to overlay our occupancy data with their payment data. The ParkiFi enforcement module delivers three types of violation alerts: 1. Non Payment Violation 2. Payment Expired Violation 3. Max Time Exceeded Violation Non Payment Violation: In a pay-by-plate or pay and display environment, the ParkiFi enforcement notifications module compares how many active T2/Passport payment sessions are on specific payment kiosk(s) supporting a facility/on-street block to how many vehicles are currently parked in the facility. So, if there are only 30 active payment sessions on a kiosk but 40 vehicles in the facility/on-street block, we would alert your agent that there are 10 likely violations he or she should attend to. Payment Expired Violation: In a pay-by-stall environment, if a Fort Collins resident or visitor overstays their welcome and exceeds the amount of time purchased on either a T2 kiosk or Passport payment application, ParkiFi would issue a violation notification for that specific space. Max Time Exceeded Violation: If certain facilities and or spaces have a maximum amount of time a vehicle is allowed to park for, the ParkiFi system can alert agents when the defined threshold has been surpassed. For example, if a specific surface lot only allows vehicles to park for 2 hours and a vehicle has been parked for 2.5 hours, ParkiFi’s Enforcement Notification module can send a notification to Fort Collins agents alerting them of the violation. ParkiFi can send alerts via three different mediums: 1. SMS/Text 2. In-Platform (via the ParkiFi dashboard accessed on a tablet or smartphone device) 3. Passport’s Ops Man enforcement module This response includes trade secrets and confidential materials 57 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Wayfinding Integration ParkiFi believes the parking experience should be as effortless as possible for commuters parking in a garage facility and operators should strive for the least amount of congestion in a garage as possible. We have an integrated partnership with Daktronics. ParkiFi sensors communicate with LED displays of all shapes, sizes and color to provide on-site real-time availability counts to customers on the exterior and/or the interior of garage facilities. ParkiFi’s most recent project with Daktronics with the University of California, Berkeley is pictured below: This response includes trade secrets and confidential materials 58 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 10.0 SYSTEM ACCURACY 10.1. Submit accuracy rates for the various system components, space sensors, space cameras, space, VMS, pay stations, smartphone application functions and the System as a whole. At a minimum, provide: 10.1.1. Accuracy of vehicle presence sensors - the percentage of spaces correctly identified by the System as occupied or available. 10.1.2. Accuracy of payment acceptance hardware and software – 3rd party independent confirmations through audit processes that the systems provided accurately accept and record payments via cash, coin and/or credit card. COMPLY During the course of operation, these deliverables will be provided. 11.0 USER INTERFACE Passport T2 Parkifi 11.1. System Management and Operational access shall be provided remotely via the internet using any standard web browser subject to password access control. Desktop based client applications, while undesirable, will be considered. 11.1.1. System shall integrate with “City” active directory server. ✔ ✔ ✔ 11.2. The System shall support mobile payments using “Contractor” provided smartphone application, via the internet and mobile devices. ✔ ✔ NA 11.3. The System shall support remote access by the general public to space availability information by space using “Contractor” provided smartphone application, via the internet and mobile devices. ✔ (feeding to Parkifi & Displaying) ✔ (feeding to Parkifi) ✔ (Pulling from T2,PP, & Sensors, pushing to PP) 11.4. The System shall provide real time data related to space availability for third party broadcast to the general public. ✔ (feeding to Parkifi & Displaying) ✔ (feeding to Parkifi) ✔ (Pulling from T2,PP, & Sensors, This response includes trade secrets and confidential materials 59 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) pushing to PP) 12.0 OFF-LINE OPERATION AND SEVERABILITY 12.1. Off-Line Operation: In the event of a loss of communication between the field devices and the central computer, the systems shall continue to provide the following functionality at a minimum. 12.1.1. The Systems shall provide an event notification and alarm to the System monitoring screen to advise the “City” that a loss of communication has occurred and, in the case of a partial loss of communication, the devices affected. COMPLY 12.1.2. Individual space monitors shall continue to detect the presence or absence of vehicle and display the appropriate LED color to indicate the status of the space. COMPLY 12.1.3. Individual zone sensors shall continue to monitor vehicle passage and maintain that data in temporary storage for the duration of any off-line operation. COMPLY 12.1.4. Area controllers shall maintain the integrity of counts within zones or sub-zones if those zones or sub-zones are off-line to the central computer. COMPLY 12.1.5. Systems shall feature a complete a payment transaction using a store-and-forward or similar method during a communication loss. COMPLY 12.2. Upon restoration of communication, the central computer and operating software shall automatically initiate polling of all devices to update zone counts, space availability, parking fees and re-establish the ability to make payment transactions. 12.2.1. The polling shall include retrieval of all transaction/event data that would normally have been collected when the system is operating in normal on-line mode. COMPLY 12.2.2. The update shall include protocols to prevent duplicate counts of entry/exit transaction data. COMPLY 12.2.3. Upon completion of the polling and update process, all signs shall be updated to reflect occupancy in all defined areas based on the occupied space information retrieved from the individual space monitors. COMPLY This response includes trade secrets and confidential materials 60 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 12.2.4. The system shall provide an event notification and alarm to the System monitoring screen to advise the “City” when the update is complete. The notification shall include an indication that all data was successfully retrieved during the polling process or that there is an indication of data loss. COMPLY 12.3. SEVERABILITY 12.3.1. Loss of communication between the central computer and any field device or between a field data compiler/controller and one or more of its controlled field devices shall not affect the operation of the remaining field devices that remain on-line. NO 12.3.2. Modular component design shall allow System components to be off-line during failure, repair, or replacement without affecting the ongoing operation of the System and related operations COMPLY 12.4. INTERMEDIATE COMMUNICATION MODULES All solutions will utilize a combination of APIs to communicate and transmit data to other services. With cloud solutions, this will occur in real time, using HTTPS and SSL. For more information, please see Executive Summary. All transmitted data is sent using HTTPS and Secure Socket Layer (“SSL”) protocols. AWS maintains the server firewalls and requires that all data be encrypted. Passport maintains the encryption keys, ensures the Firewalls are in place, and maintains the SSL and HTTPS protocols 12.5. SPACE SENSORS 12.5.1 Provide external, individual space monitoring and counting at parking structures identified within the scope of work during phases I and IV of the project using ultrasonic sensors. NO 12.5.2. Provide in-ground, individual space monitoring and counting at parking structure roofs, on-street and at surface parking lots identified within the scope of work during phases I, II, III and IV of the project using magnetic vehicle sensors. The “City” would prefer non-intrusive detection for the roof of parking garage structures such as video analytics or microwave detection. The use of an intrusive detection system is subject to approval by the “City” engineer. COMPLY 12.5.3. Individual metered parking spaces shall be monitored with sensor technology to support parking enforcement. 12.5.4. As an alternate, the “Contractor” shall submit innovative, highly accurate, effective and proven technology to accomplish space by space monitoring and for metered space monitoring for enforcement. COMPLY This response includes trade secrets and confidential materials 61 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 12.5.5. Sensor detection shall not be affected by: 12.5.5.1. Vehicles parked in adjacent spaces. 12.5.5.2. Detection signals of adjacent sensors. 12.5.5.3. Changes in ambient lighting conditions including direct sunlight as well as complete darkness. 12.5.5.4. Vehicle color. 12.5.5.5. Snow, ice, rain, or weather conditions of any kind. COMPLY 12.6. SPACE INDICATOR LIGHTS 12.6.1. Parking space LED status light indicators to indicate occupied or available parking spaces. No. 12.6.1.1. Indicator lights shall be LED with a built in capability to provide for an indefinite variation of colors across the full color spectrum. No. 12.6.1.2. Changing the colors and lighting level intensity shall be accomplished remotely without the need to change out the LED light source within the sensor. No. 12.6.1.3. Green shall denote an available space. Red shall denote an occupied space. Blue shall denote an unoccupied ADA space. Amber or selected color by the “City” shall denote reserved or permit parking space. No. 12.6.1.4. Provide one status light indicator above each parking space in covered levels of parking structures. No. 12.6.1.5. The status indicators shall be visible down the drive aisle serving the spaces and be located at the rear of the space. No. 12.6.1.6. Light indicators installed shall not impact accessible headroom clearance of 8’-2”. No. 12.6.1.7. Light indicators shall be installed having a uniformed and consistent headroom clearance for each parking space. No. 12.6.1.8. Each sensor’s indicator status shall also be displayed on the management system and update via the network in real-time. No. 12.6.1.9. Occupancy indicator display shall continue to operate when the sensor goes into an offline condition. No. This response includes trade secrets and confidential materials 62 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) This response includes trade secrets and confidential materials 63 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) ParkiFi believes issuing parking citations should be a strategized process where agents are prioritizing locations to enforce based on active violation data. We have integrated partnerships T2 and Passport to overlay our occupancy data with their payment data. The ParkiFi enforcement module delivers three types of violation alerts: 1. Non Payment Violation 2. Payment Expired Violation 3. Max Time Exceeded Violation Non Payment Violation: In a pay-by-plate or pay and display environment, the ParkiFi enforcement notifications module compares how many active T2/Passport payment sessions are on specific payment kiosk(s) supporting a facility/on-street block to how many vehicles are currently parked in the facility. So, if there are only 30 active payment sessions on a kiosk but 40 vehicles in the facility/on-street block, we would alert your agent that there are 10 likely violations he or she should attend to. Payment Expired Violation: In a pay-by-stall environment, if a Fort Collins resident or visitor overstays their welcome and exceeds the amount of time purchased on either a T2 kiosk or Passport payment application, ParkiFi would issue a violation notification for that specific space. Max Time Exceeded Violation: If certain facilities and or spaces have a maximum amount of time a vehicle is allowed to park for, the ParkiFi system can alert agents when the defined threshold has been surpassed. For example, if a specific surface lot only allows vehicles to park for 2 hours and a vehicle has been parked for 2.5 hours, ParkiFi’s Enforcement Notification module can send a notification to Fort Collins agents alerting them of the violation. ParkiFi can send alerts via three different mediums: 1. SMS/Text 2. In-Platform (via the ParkiFi dashboard accessed on a tablet or smartphone device) 3. Passport’s Ops Man enforcement module This response includes trade secrets and confidential materials 64 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 12.7. CALIBRATION 12.7.1. Automatically initiate self-calibration upon power up or reboot. COMPLY 12.7.2. Manually initiated self-calibration via push button on the sensor NO 12.7.3. Manually initiated self-calibration via remote connection from a workstation. Workstation shall initiate an individual sensor, selected group of sensors, or all networked sensors to recalibrate by the click of an icon for the System. NO 12.8.PASS COUNTERS FOR PARKING STRUCTURES AND LOTS 12.8.1. Within parking structures and lots, provide a directional pass counting function (sensors, cameras, or other effective and proven technology) at garage entries, between all zones, and at entrances and exits for level counting. COMPLY 12.8.2. Technology shall operate at a high level of accuracy without the use of concrete islands or other physical restrictive devices to control the positioning of traffic. COMPLY 12.8.3. Loop detector technology shall not be installed in parking structures. COMPLY 12.9. UPDATE OF ZONE/LEVEL COUNTS FOR PARKING STRUCTURES AND LOTS 12.9.1. The System shall provide and use vehicle sensors or other technology to update counts for vehicles in transit through the parking areas within parking structures and lots in real time. COMPLY 12.9.2. Sensors at the entry/exit points to each zone shall detect the passage of vehicles in/out of that zone and communicate that information to a zone controller which shall cause signs displaying space availability to reflect the availability of spaces within each zone. COMPLY 12.9.3. At locations where the vehicle is passing from one zone to another, the displayed counts of spaces available in both affected zones will be updated in real time. COMPLY 12.9.4. Sensors are not required for the parking aisles. COMPLY This response includes trade secrets and confidential materials 65 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 12.10. CONTROL OF METERED PARKING AREA 12.10.1. The System shall provide control over spaces located in the metered parking area to support enforcement of time limits for that area. COMPLY 12.10.2. The System shall track and document the length of stay for vehicles continuously occupying spaces within the metered parking area. COMPLY 12.10.3. The System shall establish and adjust time limits as needed, definable in minute increments. COMPLY 12.10.4. The System shall document the new arrival of vehicles in spaces within the metered parking area. The record shall include the date/time stamp of the arrival. COMPLY 12.10.5. Upon detecting that a vehicle has overstayed the prescribed time limit: 12.10.5.1. The System shall provide an alert to the “City” through integration with the T2 enforcement application that a vehicle has exceeded the established time limit. 12.10.5.2. The System shall obtain and store a record of the parked vehicle each time it is detected via mobile LPR, including the real time/date stamp. 12.10.5.3. Event records, are to include the date/time data and shall be linked in the System so that retrieval of one event record also returns the other associated event records. If the option of gateless entry/exit LPR is proposed, the entry and exit LPR camera will enable the system to store a record of the vehicle at the time it enters the parking garage, including the real time/date stamp for entry and exit. If the vehicle parks in excess of the time paid for, a citation would be issued. COMPLY 12.10.6. The System shall provide a report of vehicles in the metered parking area that have overstayed the specified time limit or have violated parking privileges as paid. 12.10.6.1. The report shall include the date/time stamped record, printed date/time of arrival (hour and minute), date/time when the stay exceeded the time limit, license plate number, and the record of departure from the space if the vehicle has departed. 12.10.6.2. The report shall allow the “City” to submit queries based on the license plate number that will return the most recent event capture for that space within a timeframe specified by the “City”. Entry of an end COMPLY This response includes trade secrets and confidential materials 66 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) point for the timeframe, but no beginning point shall return the most recent event capture prior to the specified end point. 12.11. DYNAMIC MESSAGE SIGNAGE (VMS) 12.11.1. DMS shall be LED type. The sign types include: 12.11.1.1. Garage entry level-by-level signs – dynamic signs located at each entry plaza displaying the number of available spaces per level of the parking garage. For surface lots, these signs would only have one dynamic element, which displayed the number of available parking spaces for the entire facility. 12.11.1.1.1. Contractor shall be responsible for reviewing proposed facilities and proposing the appropriate sign quantities per phase. 12.11.1.1.2. Proper sign matrix size shall be proposed by the Contractor to fit within the geometric circumstances of each installation location in accordance with City ordinances and static sign guidelines. Minimum character height shall be 5” and shall display either, “OPEN”, “FULL”, “CLSd”, or the number of available spaces from “0” to “9999”. 12.11.1.1.3. The Contractor shall be responsible for the design and coordination of manufacturing of all level-by-level signs. The Contractor shall submit the level-by-level sign design and specifications to the “City” for approval prior to manufacturing. Each location shall be submitted separately as the number of necessary dynamic panels will vary from location to location. COMPLY 12.11.1.2. Parking Garage Ceiling Mounted Directional Signs – dynamic signs at key decision points within parking garages to inform parking patrons of space availability on adjacent parking levels. 12.11.1.2.1.Contractor shall be responsible for reviewing proposed facilities and proposing the appropriate sign quantities per phase. COMPLY This response includes trade secrets and confidential materials 67 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 12.11.1.2.2.Proper sign matrix size shall be proposed by the Contractor to fit within the geometric circumstances of each installation location in accordance with City ordinances and static sign guidelines. Minimum character height shall be 5” and shall display either, “OPEN”, “FULL”, “CLSd”, or the number of available spaces from “0” to “9999”. 12.11.1.2.3.The Contractor shall be responsible for the design and coordination of manufacturing of all ceiling mounted dynamic signs. The Contractor shall submit the level-by-level sign design and specifications to the “City” for approval prior to manufacturing. Each location shall be submitted separately as the number of necessary dynamic panels will vary from location to location. 12.11.2. DMS signage shall be controlled remotely through the System and shall provide control and adjustment of sign message, lighting levels, and color. COMPLY 12.11.3. DMS signage shall complement the parking garage aesthetically and is subject to “City” sign ordinances. COMPLY 12.11.4. DMS signage will maintain a lifetime brightness of 100,000+ hours COMPLY 12.11.5. DMS signage native software and parking management system software to be integrated by the “Contractor” 12.11.5.1. DMS Signage will display real-time parking counts 12.11.5.2. Integration will provide graphical user interface for staff to monitor signage read-out remotely and push ad-hoc messages to the signs including “OPEN”, “FULL”, “CLSd”, and blank out.. 12.11.5.3. DMS software shall provide character handling methods to avoid truncated or stray characters. COMPLY This response includes trade secrets and confidential materials 68 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 13.0 POWER SUPPLY 13.1. Uninterruptible Power Supply (UPS). COMPLY 13.2. Provide UPS system(s) for the pay stations and LPR sufficient to maintain normal operation for a minimum of 30 minutes. COMPLY 13.3. The Manufacturer shall have been in the UPS business for at least 5 years. COMPLY 13.4. The UPS shall consist of a power module, storage battery and a battery disconnect switch. COMPLY 13.5. The UPS shall be sized to accommodate System requirements. COMPLY 13.6. The UPS shall have a lockable weather resistant UL designation suitable for outdoor mounting. COMPLY 13.7. The storage battery shall be a ten-year, low-maintenance type, sealed lead calcium type cells with an internal battery run time of 60 minutes. COMPLY 13.8. The UPS shall be IP/Ethernet capable and be monitored by “City” network monitoring platform. COMPLY 14.0 SPARE PARTS AND EQUIPMENT REQUIREMENTS Annual Client System Review T2 offers an annual service where a Project Manager is sent on site to do a system review and “touch-up” training. The fee for this service is the same as our On-site training offering. Items that are covered during the review ▪ High level system evaluation (T2 Products only) o Do the purchased features and services match clients’ needs This response includes trade secrets and confidential materials 69 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) o Software/firmware and hardware versions evaluated o Personnel expertise and product knowledge evaluation ▪ Meter evaluation o Maintenance evaluation o Operation evaluation o Aesthetic evaluation ▪ Training o Client trained on any new features or product offering that are applicable to their operation o New hire training product training (advance planning required) ▪ Follow up summary of system review o Document outlining review findings o Document with suggested action items based on finding T2 designs its products with longevity and lifecycle management in mind. T2 keeps a large inventory at its service center for its entire installation base. As technology changes and parts discontinue, T2 ensures that that parts are always available either by ensuring there is an adequate stock to support the product for its lifetime or by introducing a backward compatible module that will take the place of the original part. 14.1. This Work shall consist of furnishing spare parts and equipment to be used to maintain and repair the equipment of the System throughout the Warranty Periods. The “Contractor” shall guarantee that all specified spare parts shall be available throughout the Warranty Periods. The “Contractor” shall include a statement regarding this requirement in all sub-contracts. Spare parts will not be used for System expansion. 14.2. At the completion of the Warranty Periods, the “Contractor” shall replenish the spare parts inventory to the quantities provided by the “Contractor” at the start of the Warranty Periods. “Contractor” shall turn complete spare parts inventory over to the “City” for its use in supporting/maintaining the System. COMPLY 14.3. Recommended Spare Parts: “Contractor” shall prepare and submit a list of recommended spares, cost of each, the quantity of each spare that will be kept in stock, and the lead time to purchase and receive at the “Contractor” local office. This recommended spares list shall be submitted for the “City” review and approval. For each spare recommended, the “Contractor” shall provide the rationale for the recommended number of spares being proposed. COMPLY This response includes trade secrets and confidential materials 70 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 14.4. Quality of Spare Parts: The spare parts shall be equal to or better than the originally installed materials. If new materials are necessary, new specifications shall be provided for prior approval by the “City”. COMPLY 14.5. Quantity of Spare Parts: A minimum inventory of spare equipment shall be maintained at the “Contractor” local office, sufficient to maintain the System on a twenty-four (24) hour basis and to repair or replace all components of the System without excessive delay. The spare equipment inventory and usage records will be made available to the “City” to verify that spare equipment levels are being maintained. COMPLY This response includes trade secrets and confidential materials 71 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 15.0 TECHNICAL MANUALS 15.1. Proposals shall provide operation manuals, including management software products. All manuals shall be written in American English. T2 Partner Support Center Clients can access an online Support Center to assist with troubleshooting, a knowledgebase containing articles and step-by-step instructions, a section for downloadable content, and tools to submit and manage tickets. Digital Iris Online Support Center If an issue comes up that Level 1 support staff cannot resolve, Level 2 staff will step in to provide Level 2 technical support. This handover usually occurs once Level 1 support has exhausted its troubleshoot ability or the issue is very time sensitive. T2 understands the need to drive home a solution and this escalation usually takes place within a 24- to 48-hour period. Passport Knowledgebase Knowledge Base is an online repository of training videos, online forums, and training materials, all of which are updated along with the software. Using Knowledge Base, City administrators will be able to chat with other OpsMan administrators in other cities to work through common problems; watch short training videos on new and old functionality; and access training manuals for each of Passport’s products. Passport’s Client Success Managers ensure that this information is updated regularly. If, for whatever reason, Knowledge Base does not address the City’s concern, the Client Success Manager is always on hand to resolve issues as needed. This response includes trade secrets and confidential materials 72 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 16.0 TECHNICAL SUPPORT Passport Client Support After contract execution, the City will be managed by Passport’s Client Success team. This team is made up of the Client Success Manager and a Product Support Specialist. The Product Support Specialist is devoted solely to the technical support of the City. Having a dedicated technical support line and representative ensures that the City receives the best service in a timely manner. The City will be able to contact the Product Support Specialist 24 hours a day, 7 days a week via email and during regular business hours via phone. Regardless of method of communication, all issues will be resolved in accordance with Passport’s backup procedures, which prioritizes problems by the impact of the issue. The Product Support Specialist will be in constant contact with the City throughout the resolution of the problem. The PSS is trained in solving most problems that the University may encounter and for any problem that is outside the scope of their training, the PSS will liaise with the software engineer that built the system. Any issues will be addressed immediately and should be resolved within 24 hours of notice. All technical and operational support items should follow the outlined procedure: a. Email: help@passportinc.com Include the nature of the issue and any background that would be helpful in resolving the identified item. b. Phone: Immediately call 980-939-0990 The on-call team will respond to inquiries and take appropriate action for the following T2 Client Support T2's support is available by telephone, e-mail, and on-site service. T2's regular business hours are 6:30 a.m. to 5:00 p.m. PST, Monday through Friday (exclusive of holidays). During non-business hours, weekends, and holidays, T2 provides an emergency response pager service. T2 has a multi-faceted approach to technical support. Our first line responders or Level 1 technical support representatives take all forms of support issues submitted by telephone, through our support portal (which features step-by-step troubleshooting and a knowledgebase), or by e-mailing Digital.Support@T2systems.com. The majority of client issues are resolved on these calls. The support program can contain elements of direct manufacturer support, client-trained support, and/or third-party on-site service. T2 then delivers support tools that include comprehensive manuals, online access to knowledgebase articles and online tracking of service tickets that may be reviewed at any time. This response includes trade secrets and confidential materials 73 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 17.0 PERFORMANCE STANDARDS 17.1. The “City” expects reasonable performance standards to apply to various elements of pay station operation at an individual machine level, parking space sensors and guidance system, and digital signage and management systems. The “City” will negotiate performance standards with the successful respondent for inclusion in contract prior to contract award. The proposal response shall include suggested performance elements and experienced performance standards for major pay station, digital signage and parking space guidance system components and management software. Performance standards would be based on percentage of failure over a specific period of time. Specific performance evaluation standards will be negotiated with the selected vendor and added to the contract. The team of Passport, Parkifi, and T2 will provide reasonable performance standards. In accordance with City standards, each team will provide generally accepted performance standards based on track record of performance and individual guarantees. Passport SLA Service Levels Passport will provide hosting for the Software in accordance with all local laws and regulations. Passport’s sole and exclusive obligation in the event of an error or interruption of the Software is to use Passport’s best efforts to restore or repair the Software as quickly as practicable. System Uptime Passport will provide the Software with uptime of at least ninety-nine percent (99%) calculated over a rolling six-month period (“Uptime Guarantee”). For any month during which system uptime drops below the Uptime Guarantee, Passport will provide a billing credit in an amount equal to: the percentage difference between a) the lowest uptime reached at any point during the month (calculated on a rolling six month period) and b) the Uptime Guarantee multiplied by the total fees payable to Passport for such month. For example, if during a given month the Software uptime fell as low as ninety-five percent (95%) and during that month, the fees payable to Passport were one hundred dollars ($100.00), Passport would issue a billing credit of four dollars ($4.00). For the purposes of this Agreement, Uptime is defined as any period of time during which end users of the Software can use the Software to pay for parking, pay for mobile tickets, or issue parking citations, as applicable. Data Ownership Passport hereby acquires a perpetual license, subject to revocation by end users, to store, display, transmit, and use all data provided by parking customers and all data stored, created, or transmitted by Passport as a result of any end user’s use of any component of the Software, strictly in accordance with Passport’s Privacy Policy, which Passport will provide upon Provider’s request and which Passport reserves the right to update or modify from time to time. Passport hereby acquires a non-revocable perpetual license to store and use any data created as a result of the Provider’s use of the Software for its internal business purposes. Upon the expiration or termination of this Agreement, Passport will provide a copy of all data associated with end users and their associated transactions in the Premises to Provider in a mutually agreed machine-readable format within thirty (30) days after receipt of a written request for such data from Provider. This response includes trade secrets and confidential materials 74 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 17.2. The following is a suggestion of some performance elements the “City” might reasonably expect. Availability/Access to data 7:00 AM to 7:00 PM (Mountain Standard Time), Monday through Saturday. During contract negotiation, each team will provide suggested elements to be expected. 17.2.1. Availability of on-site and telephone-based technical support. COMPLY 17.2.2. Reporting – pay station to server communication. COMPLY 17.2.3. Alarms – Available 24 hours, 7 days a week. COMPLY 17.2.4. Statistical data. COMPLY 17.2.5. Credit card transaction file data integrity. COMPLY 17.2.6. Synchronization of all operational units in the field on time displayed. COMPLY 17.2.7. Data accuracy. COMPLY This response includes trade secrets and confidential materials 75 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 18.0 DATA MANAGEMENT The brain of Passport’s suit of products is its backend system, Operator Management (“OpsMan”). OpsMan puts all management and analytics tools into the hands of the the City administrator. OpsMan is accessible on any internet-connected device, is mobile-optimized for use on smartphones or tablets, and allows for an unlimited number of administrators. OpsMan reporting is available 24/7/365 and all data is provided in real time. Passport’s solutions are cloud hosted. As such, OpsMan (Web Back Office) is distributed as a web based solution. Users will only need an internet enabled device (ie. tablet, desktop, laptop, etc.) to view reports and manage system rules. Passport’s web based back office does not require any OS as a proprietary operating system. OpsMan is developed to work on any OS, including Linux, Windows and Apple OS. All transmitted data is sent using HTTPS and Secure Socket Layer (“SSL”) protocols. AWS maintains the server firewalls and requires that all data be encrypted. Passport maintains the encryption keys, ensures the Firewalls are in place, and maintains the SSL and HTTPS protocols. The City will not be required to install any additional network connectivity features, Passport limits access through secure web clients and protocols, as well as building in protection against making API calls to obtain data. If a user doesn’t have explicit access to Client data, then the system will prevent them from accessing the data. The data access layer of the application utilizes keys specific to the Client to provide separation of data in the application. All access requires a user ID and password, which is adjustable by the administrator. This response includes trade secrets and confidential materials 76 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) System Configuration Zone and Space Setup During the implementation process, Passport will fully configure the City to have defined zones and spaces. During this process, the City’s dedicated project manager will divide the City into zones, assign a unique number to each zone, and number the parking spaces (if space based). Integrations Passport operates an open Application Programming Interface (“API”), which makes it much easier to integrate with other software providers. While Passport is implementing its product, it will also integrate with other necessary software to provide a seamless transition. This response includes trade secrets and confidential materials 77 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Rate Setup Initially, Passport will configure all rates within the City prior to launch. These rates will match what the City currently has in place. However, after launch, the City will be able to fully control the rate structure. In OpsMan, the City administrator responsible for setting rates will navigate to the “Setup” tab and then select “Rates” from the dropdown menu. From here, the administrator will be able to add a new rate, delete a rate, or modify an existing rate. These changes can be set to either take effect immediately or at a scheduled time. This response includes trade secrets and confidential materials 78 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Event Rates If there is a special event in the City, the City will be able to set special rates for specific lots. From the OpsMan dashboard, the administrator will navigate to the “Events” tab and select either “Manage Venues” or “Manage Rates.” From this screen, the City will input information related to the event, including starting and ending date and time. The City will also have the option of make certain zones free during this time or accepting permits during the event. This information will update in real time to the Passport Mobile Payment app and OpsMan, giving all parkers and parking enforcement officers access to the most recent rates. This response includes trade secrets and confidential materials 79 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) System Transparency Live Monitoring OpsMan gives the City complete insight into the entire parking system. An administrator will be able to watch a Live Feed of all transactions. Using the monitor feature, City administrators can see how many parking sessions are active, which sessions are about to expire, whether a space is occupied in a “free” zone, and whether a space is already expired. This response includes trade secrets and confidential materials 80 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Complete Control OpsMan puts all of the control into the hands of the City. For all platforms, administrators will have the ability to update information including names, vehicle information, and LPNs. As an added layer of transparency, every adjustment made in OpsMan is time stamped with the username of the administrator making the adjustment as well a date and time. Reporting OpsMan aggregates data from all other platforms (Passport app, OpsMan Mobile, and RMCPay), allowing City administrators to access and analyze data in real time. OpsMan comes with certain predefined reports, but all data may be exported to Excel, giving the City even more control over management of the system. All reports can be manually run or scheduled to run in the future. Pre-scheduled reports can be set to run on a recurring or one-time basis. This response includes trade secrets and confidential materials 81 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Predefined Reports OpsMan is configured to run reports on a myriad of topics and facets related to the entirety of the City’s parking environment. In running these reports, the City may choose the time frame, being as broad as total transactions and as a specific as a given day. OpsMan will come with the following reports ready to be run on the following topics: Mobile Payments for Parking Financial Reporting ➔ Transaction Report ➔ Daily Total Revenue ➔ Summary By Zone ➔ Wallet Summary ➔ Merchant Report ➔ Void/Refund Report ➔ Declined Card Transactions ➔ Many more! Customer Reporting ➔ Individual Customer Report ➔ Utilization by Space Number ➔ User Report Events Reporting ➔ Events Summary Administrative Reporting ➔ Audit Reports ➔ Suspended Account Attempts This response includes trade secrets and confidential materials 82 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Ad Hoc Reports Aside from the predefined reporting, Passport will also work with the City to create custom reports. Whenever a custom report is generated for a specific City, that same report will be made available to all other clients. The following are the current custom reporting available in OpsMan: ➔ Payment Rates by Month, ➔ Payments by Platform, ➔ Suspended Parkers; ➔ Online Payments by Source, and ➔ Passport continues to add to these reports. This response includes trade secrets and confidential materials 83 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) The City will be able to export all data to Excel and run whatever queries they would like. If any non-conformity with the Specifications or other problems with respect to the service are discovered or brought to attention, Passport will promptly remedy them. In the event of any disruption, Passport will provide communication to the Client within one (1) business day of receiving notice of such errors of both (i) the errors that have been reported and (ii) what measures will be taken to correct the problems, as set forth below for the applicable priority level. Provider shall cure the problems in accordance with the Error Recovery prioritization set forth in the table below. Downtime (Priority 1) Recovery Time Comments Data Center Down < 10 minutes Switch to backup data center. Management System Down No additional downtime (dependent on Data Center) System should be replicated in real time such that if one part of the system goes down, the affected operations will automatically be routed to the replicated system. This response includes trade secrets and confidential materials 84 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Integration System Down No additional downtime (dependent on Data Center) If the communication between Passport and the University System is down, there will be a backup system) available to be used. It is not the Provider’s responsibility if the City communication system is down. Merchant Processing Gateway Down No additional downtime (dependent on Data Center) Batch mode processing should be enabled during which time Users can still use the Client program to pay for transit fare. Digital Iris Digital Iris is a secure, intuitive, and easy to learn data intelligence platform that provides actionable information for the right people at the right time. Digital Iris facilitates the networking of all pay stations so that the City of Fort Collins can manage its parking operations in real-time from any Internet-enabled computer. The portal is password-protected, set up and controlled by the City-assigned Administrator. Digital Iris delivers insight and data visualization through a highly customizable dashboard of key performance indicators (KPIs) and interactive metrics. It provides actionable data to meet specific needs throughout the organization and delivers proactive alerts for collection and maintenance personnel. Digital Iris facilitates KPI tracking with over 6,000 different widget configurations T2’s best-in-class reporting engine within Digital Iris is designed around a dashboard-based interface that leverages real-time data to provide an unparalleled depth of analysis. Digital Iris provides the data needed to enable the City to easily find trends in parking usage and allow it to optimize its operation. This response includes trade secrets and confidential materials 85 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Key Features of Digital Iris Include: ▪ Customizable Dashboard: Define a customized view of your parking operation in a dynamic, real-time, and flexible way. Users have the ability to create over 6,000 widget configurations. ▪ Flexible Reporting: Digital Iris offers a comprehensive suite of financial and operational reports that can be run on demand or scheduled. These can be delivered to your Inbox or sent to key stakeholders. ▪ Key Performance Metrics: Rich analysis of financial and operational metrics as well as identifying trends in parker behaviour, using data points for revenue, operational status, occupancy, and duration among others. ▪ Maps: Visualize your pay stations on a map with their current status in real-time. ▪ Account Management: Manage the parkers in your operation. Instead of using spreadsheets, track individual coupon/passcard entitlements. ▪ User Management: Streamline the management and security of user accounts; permissions are assigned to a user role, then a user account can be assigned to multiple roles. ▪ User Defined Alerts: Focus on what is important to your operation. Alerts can be configured to notify specific personnel about defined events, allowing them to quickly respond to maintenance and collection activities. This response includes trade secrets and confidential materials 86 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) ▪ Maintenance Center: A dedicated interface within Digital Iris that highlights pay stations that require maintenance. This allows you to efficiently direct field staff and maximizes up-time. ▪ Collections Center: A dedicated interface within Digital Iris that highlights pay stations that require collection. This allows you to efficiently direct collection staff and eliminates empty machine visits. Reporting With Digital Iris’ reporting application you can schedule reports to run at specific times and configure them to automatically be emailed to key stakeholders. All reporting data is exportable either to a PDF or a CSV file compatible with an external database or spreadsheet application, such as Microsoft Excel. No other back-office system provides this kind of flexibility, information content, and analytics capability. A review of the different back-office systems under consideration will confirm this fact. Back Office Software Configuration Application (BOSS) T2’s BOSS has been specifically designed to allow for easy configuration of all aspects of the parking pay station. BOSS is a PC-based application that allows clients to remotely change parking rates, configure accepted payment options, customize on-screen prompts, configure multilingual features, accept coupons, and much more. Once changes are completed, the BOSS user can quickly update the entire network or selection of pay stations with a few clicks of their mouse. Configuration changes are sent up to Digital Iris where they are pulled down by the pay station automatically for updating in the field. This response includes trade secrets and confidential materials 87 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 18.7. The system shall be able to create ad hoc reports about the parking operation on a daily basis. Parking management software shall, at a minimum, have the ability to generate the following reports: 18.7.1. Revenue by location, license plate, pay station, smartphone application account, COMPLY 18.7.2. Revenue by collection area, zone, structure, lot or maintenance route, COMPLY 18.7.3. Maintenance activity by location, license plate or pay station, COMPLY 18.7.4. Operational status by pay station, COMPLY 18.7.5. Daily collection report with location number, COMPLY 18.7.6. Date and time stamps for all operational events (failures, resets, low battery, coin jams, collections, modular component replaced, etc.), and COMPLY 18.7.7. Date, time and type and amount of each transaction. COMPLY 18.7.8. Software shall display real time mapping of unit status and location. Status should include at a minimum any warnings or alarms, time remaining and expired vehicles. COMPLY This response includes trade secrets and confidential materials 88 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 19.0 TRAINING Passport Training Passport will provide both remote and on-site support for the term of the contract. As the solution is SaaS based and requires no hardware installation, the amount of on-site training is typically minimal and will be discussed in further detail if Passport is awarded the contract. Training is focused on the management and administration of backend reporting and customer service portals. All City administrators will have access to short training videos and documentation on each customer support response, providing a standardized approach to common customer issues. Passport will also provide customized training materials, with standard documentation. These training materials are available in hard and electronic copy. Additionally, each City administrator will have access to video tutorials on-demand. Each video is less than 30 minutes long and will cover each topic thoroughly. Passport believes in a training method of “Train the Trainer,” whereby Passport hosts in-depth training sessions for a group of Administrators, who will be provided training materials and FAQs in order to train the remainder of the group. When crafting this training session, Passport will work closely with the City to address all of the nuances and unique concerns of the City. The City will have the opportunity to provide feedback and give final approval of the training before proceeding. T2 Training Training is a critical element to ensure the City of Fort Collins is maximizing the benefits of the technology. The Project Manager will work with the City to identify key personnel to be involved in the training. This personnel would typically include collections, enforcement, operations, accounting, and maintenance. Specific training programs will be implemented for each group and then follow-up training is available to address new technologies and changes in staff. T2 will provide a training program for technicians and staff responsible for: ▪ Installations, start-up, and maintenance of the pay station ▪ Operations ▪ Collections ▪ Monitoring ▪ Enforcement ▪ Troubleshooting repairs Copies of the operating manual in English covering installation, maintenance, and use (complete with wiring diagrams and specifications) will be provided at the time the pay stations are delivered. In addition, all manuals are available in electronic form. The specific training schedule will be determined by the number of people and functional areas involved in the overall management of the parking operations. The general outline of the training activities includes: This response includes trade secrets and confidential materials 89 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Installation ▪ Finalize pay station site selection ▪ Test wireless or cellular coverage at site locations ▪ Rate table decisions – important to determine before signage completed ▪ Signage preparation ▪ Finalize communications methods and costs ▪ Credit card merchant account processor setup ▪ Documenting employee procedures for operating ▪ Cellular account setup ▪ Site preparation for installation – concrete pads, conduit ▪ Pay stations on-site ▪ Pay stations installed Digital Iris and BOSS Software Overview Training will be attended by any pay station administrators responsible for creating pay station configurations and rates as well as processing credit card payments and generating accounting reports. Software Installation ▪ Installing software ▪ Backing up data Software overview and configuration setup ▪ Review BOSS menu structure ▪ Setup of user permissions ▪ Setup of global settings ▪ Create basic lot setting ▪ LCD screen messages ▪ Header and footer messages ▪ Pay-and-Display, Pay-by-Space, Pay-by-License Plate ▪ Payment options ▪ Machine setup ▪ Rate tables ▪ Rate table configurations ▪ Fixed rate ▪ Hourly rate ▪ Daily rate ▪ Add time functionality ▪ Accounting on reporting ▪ Reporting ▪ Transaction reports ▪ Digital Iris ▪ Accessing the application ▪ Setting up users and notifications ▪ Reviewing Digital Iris features Luke II Hardware Overview Training will be attended by maintenance, collections, and enforcement personnel as applicable. Hardware review ▪ Keys and locks ▪ Keypad ▪ Card reader ▪ Coin acceptor ▪ Powering ▪ Remote connectivity This response includes trade secrets and confidential materials 90 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) ▪ Printer ▪ Entering the Service Menu ▪ Reports at the station ▪ BOSS Data Key ▪ Operations ▪ Loading new rates ▪ Obtaining transaction data ▪ Complete pay station maintenance ▪ Changing paper ▪ Cleaning printer ▪ Cleaning coin changer Collections Review ▪ Collecting money ▪ Entering service mode ▪ Audit report generation Enforcement Review ▪ Entering service mode ▪ Generating and reviewing reports The training will also cover suggested preventative maintenance. 20.0 INVENTORY OF PARTS T2 Parts Pay Station Display Pay Station Credit Card Reader Pay Station Intercom Not Available Pay Station Pin-Hole Camera Not Available Pay Station Barcode/QR Code Reader Not Available Pay Station Coin Canister Pay Station Receipt Issuing Component Pay Station Bank Note Collector Pay Station Batteries Pay Station Power Supply Pay Station Solar Panel Pay Station Electronic Key**Must source direct from Medeco Pay Station Controller Pay Station Coin Acceptor Pay Station Bill Acceptor Price to add RFid: $600.00/pay station Price to add Solar: $699.00/pay station Price to add Wireless: $445/pay station Price to add Wifi: $250.00/pay station Price to add Spanish: $255/pay station Price to add EMV: $1300/pay station Client to receive $277.50/unit credit per regular credit card reader returned, if order is purchased before EMV release. Please add the additional $25/pay station/month for Iris EMV credit card processing in the pricing. 20.1.2. “Contractor” shall be able to provide the “City” with supplies, including full unit replacement if needed, parts within twenty-four (24) hours and unit replacements within seventy-two (72) hours from original request. This response includes trade secrets and confidential materials 91 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) T2 designs its products with longevity and lifecycle management in mind. T2 keeps a large inventory at its service center for its entire installation base. As technology changes and parts discontinue, T2 ensures that that parts are always available either by ensuring there is an adequate stock to support the product for its lifetime or by introducing a backward compatible module that will take the place of the original part. OVERVIEW OF WARRANTY SERVICES T2’s standard one-year limited warranty and extended warranty services include support and maintenance for hardware, software and firmware products as follows: • access to 24 x 7 telephone and email support including free telephone support during business hours for setup, installation and support matters and discounted telephone support outside business hours. • repair or replacement of defective parts, including free one way shipping. • free software maintenance releases and upgrades (for the first year). The one-year limited warranty commences seven days from the date the products are shipped to Customer. The warranty services also include the following specific hardware, software and firmware services listed below. HARDWARE WARRANTY SERVICES 1. T2 may repair or replace defective parts with new parts or with reworked parts equivalent to new parts in performance. 2. If certain parts that T2 designates as “Customer replaceable” fail, T2 will provide the Customer with a replacement part. It will be the Customer’s obligation to install the replacement part(s) and return the replaced part(s) in unaltered form to T2 as instructed. 3. Changing or tampering with electrical equipment bearing the Canadian Standards Association (“CSA”) mark may result in loss of certification. Customers may re-certify at their own expense by contacting CSA International directly. This does not apply to out of box failures immediately following installation. This response includes trade secrets and confidential materials 92 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 21.0 DELIVERABLES AND SCHEDULE T2 Timeline T2 and the City of Fort Collins can consult and agree on a schedule that will generally follow these timelines: TIMING PROJECT TASK Immediately following awarding of contract PROJECT PREPARATION ACTIVITIES Project Manager is assigned to work with the City of Fort Collins. Initial activities would include: ▪ Gathering contact information of all individuals who will be involved in the installation and training ▪ Coordinate all site preparation activities for installation of pay stations ▪ Facilitate testing and implementation of any network connectivity that may be part of the proposed solution 4 to 6 weeks (concurrent with manufacture of pay stations) SITE REVIEW AND PREPARATION Review the proposed install locations and evaluate necessary City resources. This preparation would include the installation of any bolts corresponding to the mounting pattern as well as signage. 6 to 8 weeks after award of contract SHIPMENT AND DELIVERY OF PAY STATIONS Completed within two weeks of the arrival of pay station INSTALLATION AND TESTING OF PAY STATIONS Prior to installation and testing TRAINING Please refer to the “Training Outline” section. Following completion of POST- INSTALLATION REVIEW This response includes trade secrets and confidential materials 93 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) installation and testing Following training, the assigned Project Manager will remain the key point person for the City for a period of at least one month to ensure all operations are running smoothly. VENDOR INTEGRATION The T2 Project Manager will be the primary point person for the City to ensure a smooth deployment and integration with the other technology partners selected. Passport Passport will not take action or begin implementing the product until the City has signed off on the plan. The dictated milestones will be used to guide and track the progress of the launch. Throughout the implementation and transition period, Passport will communicate weekly with the City. During these weekly check-ins, Passport will provide tools to the City to live monitor the parking zones, understanding utilization, and increasing user adoption and acceptance. Passport will work with the City to monitor acceptance and utilization of the new Passport system. Based on the size and scope of the project, Passport will set early metrics to guide the marketing and utilization efforts. These metrics will be based on total utilization, app ratings, percentage of revenue, and decreased customer service calls. The following is a sample implementation schedule for implementing Passport’s Mobile Payment for Parking Platform. This timeline is instructive of Passport’s standard module. As this solution will require additional development, timelines outlined herein will be discussed and revised, with additional days added for development and integrations. PROJECT MILESTONES DURATION (DAYS) DAYS AWAY FROM LAUNCH KICKOFF 10 43 review of current environment 2 43 kickoff call 0 39 request for additional information 4 38 develop project plan 2 31 distribute project schedule & documents 0 30 follow-up call if needed 0 30 SYSTEM SETUP/PROVISIONING 13 29 contact and customer support information 2 29 This response includes trade secrets and confidential materials 94 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) assign users and roles 3 25 ENVIRONMENT SETUP 12 28 complete environment and rate buildout 5 28 provide testing link to client 1 21 perform environment and rate testing 5 17 client signoff on environment and rate testing 0 11 DETERMINE IVR SETUP 4 24 establish main phone number 1 24 develop calling tree script 2 23 deliver calling tree script for signoff 0 22 client signoff on IVR system 0 21 CUSTOM INFORMATION 4 18 develop terms and conditions, privacy policy, and FAQ 4 18 custom wording for specific emails 1 18 receipts 1 18 wallet Loads 1 18 expiring credit cards 1 18 Operator Management System Setup Complete PARKING PAYMENT INTEGRATION 7 22 initiate contact with parking device/enforcement provider 1 22 request and receive device credentials 3 21 finalize integration setup 2 16 test parking system 1 14 client sign off on parking payment system integration 0 14 FINANCE 16 35 finance conversation with client 1 35 transaction voids 1 35 This response includes trade secrets and confidential materials 95 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) refunds 1 35 wallet 1 35 wallet setup 2 32 initiate contact with Merchant Processor 5 32 request gateway credentials 5 25 finalize merchant processing setup 3 18 test flow of funds to merchant account 2 15 client sign off on merchant account 0 14 MARKETING AND PUBLIC RELATIONS 22 32 decals and signage 21 32 discuss size and content 3 32 design decals and signage 5 29 send proofs to client for approval 1 22 client sign off on decals and signage 0 22 confirm quantity 2 21 place order 2 21 receive shipment 10 17 public relations 10 18 compile media distribution list 5 18 draft pre-launch press release 4 11 client sign off on pre-launch press release 0 8 distribute pre-launch press release 1 7 create launch press release 4 11 client sign off on launch press release 0 8 validation 14 22 validation discussion with client 1 22 create parker validation materials 4 14 This response includes trade secrets and confidential materials 96 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) develop validation codes in system 3 8 test validation system 1 3 client sign off on validations 0 3 handouts 17 25 design handouts for distribution 5 25 send handouts to client for approval 2 18 client sign off on handouts 0 3 receive handouts 0 3 Marketing and PR Setup Complete EXISTING MOBILE PAY PROVIDER 9 11 contact provider for user accounts 5 11 change any reference of existing provider 5 7 verify all information has been removed 0 0 TRAINING 2 2 move client to test merchant account for training 1 2 user interface and front end customer training 1 1 back office and administrative training 1 1 LAUNCH 3 3 distribute handouts and validation materials 1 0 distribute launch press release 1 0 merchant processing switchover 1 0 launch website 0 3 GO LIVE POST LAUNCH FOLLOW UP 7 management checkins 7 TOTAL CALENDAR DAYS 43 TOTAL WORKING DAYS 32 Parkifi ParkiFi will deploy in the preferred timeline outlined by the City of Fort Collins This response includes trade secrets and confidential materials 97 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) PHASE PROJECT STATUS ESTIMATED IMPLEMENTATION I Downtown Hotel Parking Structure New Construction Project Start: Q3 2016 Finish: Q2 2017 II - Downtown On-Street Parking Counting - Mobile Payment Application for On- Street Spaces and Downtown Hotel Parking Structure Existing Parking Spaces Start: Q2 2017 Finish: Q3 2017 III - Old Town Parking Structure - Civic Center Parking Structure - Downtown Parking Surface Lots - Addition of the above facilities to the mobile payment application Existing Structures & Lots Start: Q1 2018 Finish: Q3 2018 22.0 INNOVATION 22.1. The “City” values product innovation aimed at operational flexibility and developing future product and service offerings to meet technological change. The “City” encourages this proposal to include a discussion of proposed innovative concepts. Passport views all client relationships as long term partnerships in an effort to expand the technological scope of services offered to their end users. Passport’s open API infrastructure combined with its payment processing expertise and credit card tokenization system and isolated credit card warehouse aides the migration to an open payments platform across all modes of transportation. Passport can uniquely facilitate a true Smart City experience through a mobile system that has a single log-in and payment information bundle that can be used for many services and locations in the City such as ride-share (Uber, Lyft), bikeshare, or parking. As shown right, Passport is the first company in North America, to deploy a successful mobile payment for parking and transit application. With GoTucson (Tucson, AZ), Passport provides citizens, students, and any person within Tucson to park within GoTucson and seamlessly purchase a ticket for the bus. Passport has also deployed similar solutions, although different applications in Cincinnati, OH and Columbia, SC. In Columbia, SC, Passport provides CatchtheCOMET for riders to purchase tickets for buses and also provides parkers with the This response includes trade secrets and confidential materials 98 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Passport application for parking. Similarly, Passport provides the City of Cincinnati with CincyEZRide and CincyEZPark. Mobile Ticketing Plan Passport’s Mobile Ticketing for Transit (“MTT”) software allows the rider to plan, track, and pay for a ticket. The planning phase is accomplished through an integration with Google Maps. If the rider allows Passport’s MTT to see the rider’s location, the application will default to the rider’s current location. If location tracking is not enabled, the application will default to customizable backup coordinates. The rider will then be prompted to confirm their start location and set their final destination. The rider may select the destination by entering an exact address or dragging a pin to the location on a map. The MyJTA Trip Planning screens below are an example of this. After establishing where the beginning and end will be, the rider will select their desired Leave Time. This can be accomplished by entering data in one of the three formats: “Leave Now,” “Leave at,” or “Arrive by.” The application will then return a series of routes that meet the rider’s criteria. The possible routes will be displayed in a Gantt Chart. When a rider selects a route, they will see an overview of all necessary steps involved such as when and where to switch trains or buses. The routes are provided by the integration with Google and can display either Agency-specific routes or will return all routes within the region. The rider will never be asked for payment information until after the route is selected. Track Once the route is selected, the rider will be able to track where the vehicle is in real time. This functionality allows the rider to immediately see if there is a delay and plan accordingly. Passport This response includes trade secrets and confidential materials 99 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) currently supports integrations with GTFS-RT, Transloc, and NextBus. If the Agency already uses a different geolocation service, Passport will work with the Agency to develop that integration. Pay If the rider knows their route already, they will be able to bypass the planning aspect of the application and immediately jump to the purchasing page. If the rider is eligible for a discount and has gone through the necessary steps to establish this eligibility, they will see two fare types: regular price (for guests) and discounted price. The rider will select their fare and the number of tickets they would like to buy. If the ticket purchaser is eligible for a discount, but their travelling companion is not, the rider will be able to purchase one of each type of fare from this page. The MyJTA Trip Planning screens below are an example of this. After selecting the appropriate fare, the rider will checkout. On the checkout page the rider will confirm the quantity of the selected tickets and the sum total. The rider will then be asked to enter payment information. If the rider is registered with the app, their payment information will be encrypted and stored on the system, showing only a four-digit tail when checking out. If the rider does not wish to register, they will be asked to enter payment information each time. When the ticket is purchased, the rider may either “Use Ticket Now” or the ticket will be saved in the Ticket Manager for later activation and use. This response includes trade secrets and confidential materials 100 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) DETAILED SPECIFICATIONS – PAY STATIONS 1.0 PAY STATION GENERAL REQUIREMENTS 1.1. Pay Station Components: Each Pay Station shall be equipped with the following components and capabilities: 1.1.1. Reader/validator that accepts ISO standard readable cards, magnetic stripe credit cards and EMV (chip and PIN) credit cards. The reader/validator shall support connection of an EMV PIN pad at a later date. Partially Compliant The Luke II is able to accept and process cards from all major providers, including: Visa, MasterCard, Amex, Diner's Card, Discover or any combination. These are all configurable via back-office software. T2 will begin a field trial of an EMV compliant reader in the first quarter of 2017. We expect the reader to pass field trial and be generally available in the second half of 2017. T2 does not plan to add a PIN pad to the pay station, because EMV in the United States does not require PIN entry for small EMV transactions. If these requirements change, T2 will make a PIN pad upgrade kit available for sale. 1.1.2. Acceptance of the following U.S. currency for payment of parking fees: one, five, ten, and twenty dollar bills. Additionally, all payment devices shall accept the one-dollar coin. Compliant The Luke II Coin Acceptor currently supports up to 14 different coin combinations of the standard coin denominations that include $0.05, $0.10, $0.25, $1.00 (both Susan B. Anthony and Sacagawea) and $2.00 coins in both U.S. and Canadian currency. 1.1.3. Each Pay Station shall allow a patron to create and pay for a multi-day parking permit which shall be uploaded in real-time to the Servers. Use of the multi-day permit shall be decremented as the patron parks within the parking facility. Compliant The rates on the Luke II can be configured comprehensive variety of ways and are processed in real-time through Iris. Standard Rate Capabilities include: - Rates by minute, hour, day, week, and month - Special event pricing - Different values assigned to different hourly increments - Progressive, regressive, flat, evening, early bird, and holiday rates - Minimum and maximum time periods - Present rate structures up to a year in advance - Incremental rates with options for minimum increment values - Monthly Passes This response includes trade secrets and confidential materials 101 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) - Rate descriptions are configurable up to 20 characters 1.1.4. Active color matrix display, minimum size six inches measured diagonally, shall be readable in all lighting conditions Partially Compliant The Luke II Display features a power-saving, five inch, 640 x 480 LCD screen which is bright and easy to read in various lighting conditions and view angles. 1.1.5. Utilize visual instructions for patrons to understand the sequence of events to complete a transaction Compliant Instructional steps located on the pay station as well an intuitive menu screen help guide the consumer through rate selections and transaction processing. No confusing decals need to be applied as the pay station is very user-friendly. 1.1.6. Cancel button that allows a patron to cancel a transaction once a transaction has been initiated Compliant 1.1.7. Stand-alone capabilities for each Pay Station in the event that network communication is lost, and regardless of where on the network the communication interruption occurs. Specifically, each Pay Station shall provide offline transaction storage capacity for all transactional information, including encrypted credit card data, for a minimum of 1,800 transactions. The Pay Station shall automatically close in the event that the minimum transaction threshold is reached and shall remain closed until reestablishment of communications. Pay Station shall automatically upload all transaction information to the Servers Compliant The Luke II can be configured to either decline credit cards when a connection is disrupted or accept them for batch processing when the connection is re-established. When the online connection is temporarily disrupted, the pay station is capable of storing accepted card data until a connection re-established and will authorize and complete the transaction then. The pay station is capable of storing up 10,000 transaction records on non-volatile flash memory when the power is removed, and does not require a back-up battery. 1.1.8. QR code and barcode reader for integration to smartphone and printed media. Non-Compliant Luke II does not have QR code or barcode capability at this time; however, this is being evaluated for future consideration 1.2. The pay station unit shall have a visually pleasing designed exterior finish. The unit RFP RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) The Luke II’s most popular color combination is a charcoal gray cabinet with a silver casting. In addition, we are pleased to offer five additional premium cabinet and pedestal colors available in pebble gray, jet black, racing green, marine blue, and citrus yellow. The City can also select a wide range of casting colors available. 1.2.1. Dimensions of the pedestal should not exceed 70” x 18” x 17”. Compliant 1.2.2. Unit shall come equipped with all necessary items to complete the installation free standing with its own pedestal. Compliant 1.2.3. Surface shall be powder-coated for graffiti- and weather-resistance in color specified by the “City”. Compliant The Luke II cabinet powder-coating paint that is electrostatically baked on which protects against scratches and chips and allows graffiti to be easily removed with readily available solvents. 1.3. Internal components enclosed in a theft resistant steel housing. Housing shall be minimum twelve (12) gauge cold rolled steel. Proposal shall include specifications including materials, thickness, and safety design elements. Compliant The Luke II cabinet and pedestal are made from 12-guage-zinc-coated cold rolled steel to provide the highest levels of security for all internal components. It is designed to be weather resistant under all types of conditions. 1.4. Units shall be plumb mounted to sidewalk or “City” approved site. Compliant 1.4.1. Bolts (anchor) shall only be accessible by “City” maintenance staff and not viewable by the public. Compliant With vandal resistance in mind, the Luke II design incorporates both no exposed bolts and recessed hinges. 1.4.2. Configurable, audible intrusion alarm shall be provided as part of the installation. Intrusion alarm shall trigger an alert via email to security personnel. Solutions that include alerts via SMS text messaging in addition to email alerts are desirable. Compliant Notification of any potential vandalism or tampering of the locks would be triggered by the shock/vibration sensors in the LUKE II cabinet that would send an alarm to designated pagers, e-mail addresses, and/or mobile phones. 1.4.3. Coin chute shall have an anti-back up device to prevent coin retrieval. Compliant The Coin Acceptor differentiates coins by using RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Fraudulent coins are rejected immediately through the ticket cup. 1.4.4. Coins passing through the unit should be deposited directly into a removable sealed coin vault securely enclosed in separate compartment of the pay station. Compliant The stainless steel Coin Canister to securely housed in the collections compartment, unreachable from the upper maintenance section. 1.4.5. The unit shall have separate compartments for maintenance and collections. There shall be no access to the money in the cash box, coin vaults, coin hoppers, or other cash systems such as bank note storage when the unit is open for maintenance or collection. The unit shall have outer doors for each access. Compliant LUKE II peripherals are housed in two separate compartments – the upper cabinet, or maintenance compartment, housing all non-cash storage devices, and the lower cabinet, the cash vault compartment, housing the bill stacker, the coin canister, and a USB port that can be used to download transaction data during cash collection. 1.4.6. The center line of control shall not exceed more 42 inches above pedestrian access route. The height of the pay station units (including the location of the coin and card slots) shall be compatible with the Americans with Disabilities Act (ADA) requirements. Compliant T2's Luke II pay stations are mechanically designed to comply with all related requirements of the 2010 ADA Standards of Accessible Design. 1.4.7. Pay stations shall print a receipt per specifications under section 4.3, Printing. Solutions that offer the ability to send receipts via email or SMS text messaging are highly desirable. Compliant T2 offers heat, fade, and curl resistant paper that is 100% recyclable. The rolls able to print approximately 2,200 tickets/reports prior to being replaced. T2 offers pre printed custom paper than can be ordered in advance. This paper will display customized messages or images on the back and watermarks on the front of the receipt. Digital Iris is able to email or print a customer a copy of their receipt and can record that an email has been requested. 1.5. PAY STATION INSTALLATION 1.5.1. Pay stations will be installed by the “Contractor” per factory specifications in “City” sidewalks, parking structures and surface lots. The installation will include leveling, placing anchors and base at locations identified by the “City”. Proposal shall include installation drawings and specifications. RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) possession of the unit is installed, tested at structures, lots and on-street and accepted by “City” staff. 2.0 PRINTER 2.1. Proposal shall provide a description of printer capabilities. The printer shall be the thermal impression injection type where receipt is printed internally and ejected to customer. Compliant T2 offers heat, fade, and curl resistant paper that is 100% recyclable. The rolls able to print approximately 2,200 tickets/reports prior to being replaced. T2 offers pre-printed custom paper than can be ordered in advance. This paper will display customized messages or images on the back and watermarks on the front of the receipt. 2.2. The printer shall be equipped or work in conjunction with self-sharpening cutter blade. Compliant The Luke II features a high quality thermal printer with a reliable self-sharpening blade. 2.3. The printer shall have the ability to receive paper in both roll and box form. Partially Compliant Luke II paper comes in rolls at this time 2.4. The printer shall print in different fonts and sizes and at a minimum include: Compliant 2.4.1. Unique receipt number that identifies the transaction number within the parking payment management system Compliant A unique authorization from the credit card clearinghouse is clearly displayed on the receipt. This number is available for transaction lookup in Digital Iris 2.4.2. Transaction date (MM/DD/YYYY) and time (HH:MM PM/AM), alternate date time stamp formats will be considered Compliant 2.4.3. Expiration time and date Compliant 2.4.4. Amount paid Compliant 2.4.5. Machine number Compliant 2.5. Receipt design shall be programmable. Compliant Luke II paper will display customized messages or images on the back and watermarks on the front of the receipt. 2.6. The ability to remotely download design changes is desirable. Compliant 2.7. Printer should also use self-adhesive “sticky back” thermo sensitive paper receipts or Non-Compliant This response includes trade secrets and confidential materials 105 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) non-sticky thermo sensitive paper, with a clearly defined process on how this change can be easily made based on need. Luke II does not offer sticky back receipts at this time. Operation in Pay by License mode does not require the ticket to be visually displayed and does not have added inconvenience of requiring the parker to return to their vehicle. It also offers optional receipts which will reduce operational costs and is more environmentally friendly. 2.8. The printer shall be easily removable for maintenance. Compliant The printer is modular and easily unplugged and a removed in 3 minutes only requiring a Flat Blade screwdriver and a Phillips #2 . The paper roll can be removed and replaced within 60 seconds. 3.0 NETWORK CONNECTIVITY 3.1. The “City” is providing network connectivity at all pay stations within parking structures using Ethernet. Pay stations at these locations should use this network connectivity. All network connections will be required to be behind a “City” maintained firewall and therefore, pay station transactions shall be configured for use behind a firewall. The “City” uses a CheckPoint 12400 appliance as the security gateway. Communications links from the pay station locations to the control center will be supplied by the “City”. The “City” will review proposals that require exclusive wireless communications but are highly undesirable. Compliant The pay stations communicate using TCP/IP over HTTPS to the Iris back-end software. The City may need to configure simple firewall rules to allow this communication. The pay station natively supports an Ethernet connection. It does not require wireless communication for any purpose. 4.0 WIRELESS TWO-WAY COMMUNICATIONS 4.1. Pay station requiring wireless communications shall be equipped with modem, antenna, and required software for General Packet Radio Service (GPRS) operations as well as cellular capability for credit card transactions. Compliant If the City chooses to use wireless communication for the pay station, then the pay station will include a cellular modem to support it. However, if the City chooses to use Ethernet communication, then the pay station will not include a modem. 4.2. Proposals should include detailed network design diagrams and a narrative of how the system will work. Contractor shall note what work would be required by the “City” and what work would be required by the “Contractor”. If proposals RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) should include minimum requirements for 3G and 4G cell card sizes and slots. The City has an existing agreement with Verizon Wireless and should cellular service be required, the “City” will purchase and establish accounts for the wireless pay stations. 4.3. Pay station shall be designed to initiate communication to server. Compliant 4.4. Specific timing for uploading files, status indicators, and downloading programming updates and messages. The pay station communicates messages in real time to Iris, the cloud-based back-end software that supports the pay station. If there is a network outage or a back-end outage that prevents immediate communication, the pay station will store messages and forward them when communications are re-established. The pay station sends a regular (default 30-minutes) heartbeat message to Iris. If there is a configuration update available, then the pay station downloads it after the first communication session established by the pay station after the City publishes the update in Iris. The pay station does not listen for any inbound connections, which simplifies PCI compliance. 4.5. Proposal shall describe ability to convert to Wi-Fi and future wireless communication methods (e.g., Edge, Universal Mobile Telecommunications System (UTMS)). Upgrade conversion kits are available to convert the pay station to WiFi or cellular data. T2 strongly discourages using WiFi as a communication path because, in our experience, it is much less reliable than Ethernet or cellular data. 5.0 ELECTRONIC MEMORY 5.1. Proposal shall describe memory type and function including capacity and limitations. Non-volatile flash memory is used to store transactions with a capacity of up to 10,000 transactions and these are not impacted if power lost to the controller. This response includes trade secrets and confidential materials 107 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 6.0 SECURITY AND LOCKING MECHANISMS 6.1. No locks shall be exposed beyond the flush mount of the housing. All locks shall be out of the public’s view. Compliant The Luke II lock is mounted and recessed inside the cabinet, with a slide cover providing added protection. 6.2. All locks (housing and vault) shall be at a minimum equal to or greater than the superior high security locks currently on the market with anti-vandalism protection. Compliant LUKE II uses high security cylinder locks that meet the UL 437 standard for security locks. These locks have a unique telescopic pin tumbler mechanism with internal and external pins. This design together with the lock’s patented plug delivers anti-pick resistance. The lock is mounted and recessed inside the cabinet, with a slide cover providing added protection. 6.3. Locks shall not utilize oval or hollow keys. Compliant 6.4. Locks shall not utilize tumblers. Non-Compliant These locks have a unique telescopic pin tumbler mechanism with internal and external pins. This design together with the lock’s patented plug delivers anti-pick resistance. 6.5. Locks should be corrosive resistant and should not require regular cleaning or maintenance. Compliant Electronics locks are an available option and do not require regular maintenance. Mechanical locks do require regular lubrication for optimal performance. 6.6. Locks cannot be duplicated or purchased from either the “Contractor” or lock manufacturer without “City” written approval. Compliant 6.7. Separate keys shall be available to prevent maintenance personnel from entering the collection area and vice versa. Compliant 6.8. Locks shall be high security anti-drill protection and shall have different combinations for upper and lower access doors. Maintenance equipment shall be separated from cash collection and locked in separate compartments. Compliant 6.9. Vandal-resistant with internal or recessed hinges. Compliant With vandal resistance in mind, the Luke II design incorporates both no exposed bolts and recessed hinges. 6.10. All apertures shall be designed and/or shielded to discourage vandalism and insertion of foreign material. Compliant RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 6.11. COLLECTION VAULT 6.11.1. Electronic locks for vault doors are required. Compliant The Luke II supports programmable keys and Medeco Nexgen electronic lock as an optional component to ensure maximum cash control for T2 clients. The LUKE II cash vault or maintenance compartments can be fitted with electronic locks. These locks offer improved physical security and access control. The Medeco Nexgen collector key is virtually impossible to duplicate. Should the key get lost or stolen, it will not work outside of its activation schedule or beyond its expiration date. In an emergency, lost or stolen keys can be blocked from the system enabling you to respond to security concerns immediately. 6.11.2. Electronic access to cash systems shall be separated from access to maintenance systems. Compliant LUKE II peripherals are housed in two separate compartments – the upper cabinet, or maintenance compartment, housing all non-cash storage devices, and the lower cabinet, the cash vault compartment, housing the bill stacker, the coin canister, and a USB port that can be used to download transaction data during cash collection. 6.11.3. A description of the vault locking system shall be provided. That description shall include: 6.11.3.1. Security benefits key and lock operation, maintenance, and any safety requirements. When connected to Digital Iris, the Luke II will send a notification to the back office software in real time alerting to doors being opened and closed. The Luke Il pay station has a sensor in the cash vault that notifies the management software, Digital Iris, when the bill stacker or coin canister is removed and reinserted in real time. 6.11.3.2. Electronic lock system description should include how vault is accessed in case of lock failure. The electronic locks in the Luke II pay station are passive devices. They are energized by the power supply in the electronic key, then the key and lock together determine if the keyholder is permitted to open the lock. As a passive device, the electronic locks rarely fail. They do not draw any power, and continue to work correctly even if the pay station battery is run completely flat. In the unlikely event that an electronic lock fails, the lock can be drilled to gain access. Since the locks are passive devices, the replacement cost for the lock is lower than for active electronic locks. This response includes trade secrets and confidential materials 109 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 7.0 PAYMENT TYPES 7.1. Accept cash as payment, including valid US bills ($1, $5, $10, $20) and US coins (5¢, 10¢, 25¢, $1) in circulation. Compliant 7.2. Pay stations shall contain an automatic shutter which opens for coin insertion but not for non-metallic objects. Compliant The Luke II supports and optional Coin shutter that is software controlled - opens only when pay stations is ready to accept payment. Closed in all other operational modes. This prevents water and debris ingress into the pay station. 7.3. Shall be able to detect and reject foreign coins and slugs and exit rejected coins through the coin return. If the coin slot is jammed (inoperable), the unit should still accept credit payments. Compliant The Coin Acceptor differentiates coins by using two high security optical sensors located at the entrance and end points of the coin acceptor as well as magnetic detectors to examine diameter, width, and metal content of coin to prevent fraud. Fraudulent coins are rejected immediately through the ticket cup. 7.4. Debit & Credit card acceptance shall include both magnetic stripe and EMV (chip cards) for Visa, MasterCard and Discover. Partially Compliant The credit card reader is able to read tracks 1, 2, and 3 of all magnetic stripe cards conforming to ISO 7810 and 7811. Additionally, it is able to read and write to chip-based smarts cards and POM chip-based cards conforming to ISO 7810 and 7816. The Luke II is able to accept and process cards from all major providers, including: Visa, MasterCard, Amex, Diner's Card, Discover or any combination. These are all configurable via back-office software. T2 will begin field trials of an EMV reader in the first quarter of 2017, and expects to complete the trial and make the readers generally available in the second half of 2017. 7.5. Near Field Communication (NFC) payments shall be supported and available. Compliant 7.6. The entire solution for the credit card capable parking mechanisms shall meet the Payment Card Industry (PCI) Data Security Standards as defined by the PCI Security Council. PCI Certification Compliant All processes used by T2 equipment to authorize credit card data are designed to follow the latest practices as specified by the PCI Data Security This response includes trade secrets and confidential materials 110 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) shall be achieved through a third party audit process. The provision of voluntary security scan reports and questionnaires as proof of compliance will not be accepted. Standard (PCI-DSS). T2 first received official compliance as a Level 1 Service Provider in April 2007 and continues to remain compliant to the PCI standard. Both equipment and company services have been audited by a third-party to ensure these practices have been met. T2 continues to remain compliant to the PCI standard and will continue to do so during the life of the City’s investment in T2 technology. 7.7. All transactions shall meet or exceed the latest security requirements (encryption) for wireless financial data communications. Compliant T2 pay stations have attained PA-DSS validation, bringing the rigors of PCI security to the pay station level. Both equipment and company services have been audited by a third-party to ensure these practices have been met. T2 continues to remain compliant to the PCI standard and will continue to do so during the life of the City’s investment in T2 technology. 7.7.1. Encryption: All data leaving pay station shall be encrypted to PCI P2PE standards with the ability to upgrade as the “City” deems necessary. Partially Compliant The pay stations are PA/DSS 3.1 certified, and pay stations under warranty are eligible for software upgrades. The pay station does not support P2PE. 7.7.2. Memory Preservation: Data regarding alarms and card reader shall be retained at least until confirmation of receipt by server. Compliant 8.0 SCREEN AND INSTRUCTIONS TO PAYING CUSTOMERS 8.1. Shall have back lights to help with visibility but have energy saving capacities. LED or other high efficiency lighting sources are desirable. Compliant The Luke II Display features a 640 x 480 LCD screen which is bright and easy to read in various lighting conditions and view angles. It also, features a time of day controls that can be configured to automatically change to a high contrast mode which is easier to read in bright lighting conditions. 8.2. Shall be protected by Lexan windows or equivalent material. Compliant The display is protected by a recessed Lexan cover making is weather-proof, and resistant to corrosion and vandalism. 8.3. Shall be easily readable under various daytime and nighttime light conditions. Compliant This response includes trade secrets and confidential materials 111 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 8.4. Shall display different fonts and styles of characters on the same screen and should use U.S. date style (MM:DD: YY) and time (HH:MM AM/PM). Compliant 8.5. Shall have minimum capacity of thirty-two (32) characters (at least two (2) lines of sixteen (16) characters). Compliant 8.6. Color LCD will be considered, but is not mandatory. Compliant 8.7. For increased contrast, the screen shall display dark lettering on light background, or light lettering on dark background. These contrast settings should be selectable and allow for automatically changing from one to the other and back at a predetermined times during the day. Compliant The Luke II Display features a 640 x 480 LCD screen which is bright and easy to read in various lighting conditions and view angles. It also, features a time of day controls that can be configured to automatically change to a high contrast mode which is easier to read in bright lighting conditions. 8.8. Screen shall be able to display a graphic and or photograph for a user defined amount of time when the pay station is turned on. Compliant The Display can be programmed to display a color picture or message graphic as welcome and closing screens. You may wish to display local maps, information about special events, or advertising. 8.9. All prompts on the pay station shall be user configurable. Compliant 8.10. Shall display various operating status messages to users and maintenance personnel. Compliant 8.11. Shall display customer transaction information. Compliant 8.12. Shall display messages supplied and downloaded from back office software. Compliant You can figure a four-line customized message on the receipt header and footer, as well as on a refund receipt. 8.13. Instructions and on-screen displays will be in English with Spanish as an alternative. Compliant The Luke II language options displayed on the pay station are programmed in advance in BOSS. The standard menu screens can display up to four languages at any time. English, French, Spanish, German, and Vietnamese and simplified RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Additional languages may be supported by customer request. For the four language sets currently available, when the consumer goes to make a transaction, LUKE II will have a list of languages from which they can choose. After that, all of the system prompts will be in that language. You may also have tickets printed in Spanish or French when these language choices are selected. 8.14. Proposal shall describe the capability of displaying different languages. Compliant 8.15. Use of International symbols when and where ever possible. Non-Compliant The pay station user interface is text-based. 8.16. Instructions should be provided on the screen as well as usage of decals and permanent signage on the pay station. Instructions should be clear and concise. Compliant Instructional steps located on the pay station as well an intuitive menu screen help guide the consumer through rate selections and transaction processing. No confusing decals need to be applied as the pay station is very user-friendly. 8.17. “Contractor” shall provide samples of signage that are mounted on, or adjacent to pay station that directs the public to pay at pay station. The “Contractor” shall provide signage for the 1st 10 units. The “City” will provide an allocation for the cost of the pay station signs, their installation and directional signs to the successful” Contractor”. Passport to provide 8.18. Screen shall maintain normal operation within 0 degrees Fahrenheit to 120 degrees Fahrenheit additionally to being located in a humid environment during the summer months where condensation can occur. Compliant The Luke II is designed to operate in a wide range of environments. In an AC configuration with an optional internal heater, the pay station can operate between -40° F to + 140° F. In Solar applications with up to 95% relative humidity, the pay station is able to operate in a range between -4° F to + 140° 8.19. Audible messages should be programmable to give general greetings, assist the public in using the unit or for special events. Non-Compliant This response includes trade secrets and confidential materials 113 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 9.0 PAYSTATION KEYPAD 9.1. The unit shall have a full alphanumeric, tactile feel keypad for the entry of license plate, time, quantity and interactive question response. Compliant The LUKE II pay station is outfitted with a tactile, weather-sealed alpha-numeric 38 key keypad. The button presses on the keypad are complemented by tactile, audible, and visual feedback. 9.2. When a key is pressed, an audible indication shall be given to provide feedback to the customer. Compliant 9.3. The keypad shall be vandal resistant, weather proof and corrosion resistant. Compliant The keypad manufacturer tests in excess of 107 operations and the keypad is sealed to IP66 and IP67 standards for outdoor conditions. Additionally, it is rust-resistant and flush-mounted to the pay station to discourage vandalism. 9.4. The keypad shall be modular and easily unplugged and removed with basic tools for easy servicing. Compliant The keypad is modular and be quickly removed, and replaced within 4 minutes with an 11/32" nut driver. 10.0 PAY STATION BANK NOTE ACCEPTOR, COIN ACCEPTOR, CASH COMPARTMENT AND COIN VAULT 10.1. Pay station shall provide bank note acceptor, coin acceptor, bill vault for accepted bills, coin vault for accepted coins, and coin mechanisms for each denomination of coin that can be used to give change. Change will only be given in coins. Proposals shall make use of recirculating coin systems to minimize the amount of change that needs to be stored. Non-Compliant The Luke II pay station does not provide change 10.2. All cash and coin systems shall be secure when removed from the pay station. Compliant The coin canister has a handle for ease of removal and features a self-locking door that engages automatically when the canister is removed. These canisters require a separate key to open. The bill stacker features an auto-locking mechanism that engages when removed from the pay station. This lock requires a separate key to open. Additionally, the bill stacker has a handle for easy removal and replacement in less than 45 seconds that does not require additional tools. 10.3. Bank notes inserted into the pay station shall be stored in escrow until the transaction is either finished or cancelled. Upon Non-Compliant The Luke II pay station does not provide bill escrow RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) cancellation, the customer’s actual bank notes are returned from the escrow. If a transaction is finished satisfactorily, the bank notes move into the bill vault. Each bill vault will be identified by a unique serial number. 10.4. If there is not enough change available, the pay station will switch to “exact change” and/or “credit card only” mode. Non-Compliant 10.5. If the coin vault is full the pay station screen will display a message that coins are not being accepted. Compliant The pay station lists available payment methods available, and will reject coins if the coin canister is full. 10.6. A customer unique key shall be required to remove the coin container from the pay station, and a separate, customer unique key shall be required to open the coin container or similar method may be proposed. Compliant 10.7. Maintenance Personnel without keys shall not be able to remove or open the coin container. Compliant 10.8. Coin Vault shall have a handle and be equipped with self-locking mechanism. Compliant 10.9. The unit shall have ability to be sealed with external seal. Non-Compliant We are unclear what the City is referring to for this requirement. 10.10. The unit shall include a visible reset indicator to show readiness for reuse. Compliant The pay station welcome screen clearly shows that the pay station is ready to accept a new transaction. 10.11. The unit will provide a collection transaction report via wireless two-way and retain audit information. Compliant The collection report is transmitted to Iris and stored there. In addition, the pay station prints the collection audit report at the time of collection. 10.12. The unit shall hold a minimum of $400 in quarters. Compliant The coin canister is able to hold over 1000 coins - up to 1600 quarters. 11.0 CREDIT CARD READER AND OPERATION 11.1. The credit card reader shall be accessed by the system using a card swipe. Compliant The Luke II Card reader only requires that the customer partially insert their card into the pay station, this way the customer is able to RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 11.2. The reader shall be modular and easily unplugged and removed with basic tools for easy servicing. Compliant The removal and reinstallation can be completed in 1 minute and 35 seconds, only requiring a 11/32 inch nut driver. 11.3. The reader shall process contactless credit cards for Visa, MasterCard and Discover. The EMV reader at a pay station shall not have an integrated 10-key PIN pad, but shall ensure easy integration with a PIN pad in the future, if required. Partially Compliant The Luke II supports an RFID reader that accepts contactless payments such as Visa Pay Wave, Master Card PayPass and American Express PayPass. These can be configured through BOSS and enable parkers to quickly and securely complete a transaction. 11.4. The reader shall be equipped with Secure Access Memory (SAM). Compliant 11.5. The reader shall include a “MAXIMUM” button for card purchase that allows customer to purchase full time limit (meter duration) with one button push. Non-Compliant 11.6. Maximum button, card increment button, and coin purchase shall be programmed to prevent customer payment for parking time outside of hours of operation including customer overpayment near the end of hours of operation. Non-Compliant 11.7. Unit shall have ability to accept and execute programming for holiday and event shutdowns. Compliant "The rates on the Luke II can be configured comprehensive variety of ways. Standard Rate Capabilities include: - Rates by minute, hour, day, week, and month - Special event pricing - Different values assigned to different hourly increments - Progressive, regressive, flat, evening, early bird, and holiday rates - Minimum and maximum time periods - Present rate structures up to a year in advance - One step upload of bad credit/smart card lists - Incremental rates with options for minimum increment values - Monthly Passes - Rate Descriptions - Rate descriptions are configurable up to 20 characters - Option to add up to two tax rates which appear itemized on receipt" 11.8. When card reader or coin slot is disabled, it is desirable for unit to display customer message RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) The pay station charges all credit cards used to pay for parking automatically, without any manual intervention by T2 or the City. If the City chooses to refund a credit card transaction, Iris provides a user interface for doing so. The City’s credit card processor may also provide a user interface for refunding a credit card transaction. 11.10. While not required, proposals that include smart card payment and other innovative payment solutions are encouraged. T2’s unique Extend-by-Phone service sends a text message reminder to mobile phones alerting consumers to their parking meter time expiring if the transaction was conducted at the pay station using a credit card in either a Pay-by-Space or Pay-by-License Plate environment. The feature employs a simple text message interface, so consumers don’t have to download a special software or application. Parkers can choose to use this feature when completing a parking transaction at the pay station, without having to plan ahead of time or go through a lengthy and cumbersome registration process. Campus Cards Campus cards enable students to pay for parking with the same card accepted at the other facilities around campus. In addition to increasing operational efficiency by reducing collection frequency, campus cards data can be can be used in planning resource allocation, rate changes, and future expansion costs. T2 is partnered with both Blackboard and CBORD for campus card integration. Prepaid Smart Cards For smart card/value card/microprocessor card applications, Luke II currently accepts payment using the POM, Atmel, and legacy Bull Scot 5 smart cards. The smart cards may be used at the pay station and purchase values are then deducted from them. You can load values onto the cards and check their balance at the pay station. Passcards With passcards, consumers can get a parking receipt for a single pre-established rate. This enables consumers to park without paying cash at the machine and to be billed later. This response includes trade secrets and confidential materials 117 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Passcards are particularly beneficial for employee lots where you are tracking the number of uses and then billing the employee at the end of the month. This allows you to automatically deduct the total from their paycheck or charge them if they go over a certain amount of uses. Coupons Using Digital Iris you can create coupon codes, which can be configured for a specific number of uses, a date range, or both. Coupon codes are alphanumeric, 10 digits long, and are assigned a dollar- or percentage-based discount value and may be utilized for coupon-only access to specific rates displayed on the pay station. Coupons can be configured to work for all regions/lots or only specific regions/lots. Smart Phone Payment By allowing consumers to pay for parking with their mobile phones, you add convenience, increase revenue, and encourage compliance. The Luke II pay station is already integrated with all major phone payment companies, including PayByPhone, Passport Parking, Parkmobile, Pango, MobileNOW!, OmniPark, LocoMobi (QuickPay), mPay2Park, Honk Mobile, and PayHop. Smartphone payment functionality enables parkers to save frequent locations for faster transactions, access their receipts and transaction history online, and pay for additional time remotely. These transactions are seamlessly consolidated into Digital Iris with other pay station data making it simple to utilize Digital Iris’s powerful reporting and enforcement capabilities. This response includes trade secrets and confidential materials 118 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 12.0 REVENUE AND AUDIT CAPABILITIES 12.1. Third party processor shall record and store all critical financial data. Designated personnel are able to print of various reports and information directly from the pay station, including: ● Machine Serial, firmware version ● Date and Time of collection and previous collection ● Collection total, total coins, bills by denomination, and card totals ● Number of tickets, refunds, and change issued ● Stall Reports showing valid stalls unpaid stalls, or paid since last stall report Operators can print a number of audit reports directly from the pay station, including: Date of transactions with ""to"" and ""from"" parameters ● Total Deposits ● Overpayments ● Total Transactions ● First Transaction Number ● Last Transaction Number Revenue detail reports can be printed at the pay station with information on: ● Todays, last 24 hours, and previous day total ● Current and previous month Total ● Current year, previous year, and up to 5 years back total ● History since pay station commissioning 12.2. Unit shall transfer financial data to remote data management software. Compliant 12.3. Unit shall be accurate to within 99.5% of actual deposit (both coin and credit). Compliant 12.4. Unit shall reset to zero (0) after each collection of financial data. Compliant 12.5. Resetting the meter or loss of power shall not affect audit figures held in memory by the pay station. Compliant 12.6. Revenue shall be sorted by denomination of coin and/or type of credit card along with totals. Compliant 12.7. Auditing software shall be provided in bid so that actual count can be compared to audit amount values. Compliant This response includes trade secrets and confidential materials 119 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 12.8. Full reporting software shall be included. Compliant 13.0 BATTERY POWERED UNITS 13.1. Shall include commercially available battery. Compliant Powering the pay station is a 12v 33Ah sealed gel-call battery. A second stackable battery is added in solar applications When disconnected from AC and Solar, this batter is able to run the pay station for 28 days processing 40 transactions per day. 13.2. A voltage check system shall be integrated into the pay station cabinet and the voltage of the battery shall provide an alarm in the central management software. Compliant The Luke II is capable of reporting the battery voltage both at the pay station via printable report and in real-time over the internet with Digital Iris. 13.3. The battery storage area shall allow the battery to be removed and replaced in less than sixty (60) seconds for servicing. Compliant The battery is modular and can be removed and replaced in 25 seconds without extra tools. 13.4. Shall include a solar panel for recharge of internal battery. Compliant The unobtrusive solar panel is affixed to the top of pay station maximizing its exposure to sunlight. The solar panel is able to obtain a net charge even when placed in often shady environments. 13.5. Backup batteries shall be replaceable, locking the battery in place without the use of soldering tools. Compliant 13.6. Designed specifically to meet unit power requirements. Compliant The new power management system reduces energy consumption up to 75% over the previous model which reduces your capital expenditure and labor costs to replace discharged batteries while still maintaining existing features. Additionally, when sleep mode is configured the pay station energy draw is reduced by over 95%. 13.7. Shall be built into and fully integrated with pay station. Compliant 13.8. Shall include a separate backup battery to sustain clock, calendar, audit information, and Random Access Memory in the event of a main backup system failure or during battery replacement. Compliant 13.9. If lithium is provided, proposal shall include cost reimbursement for disposal. Compliant RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) major components, specifying the amps of supply and demand. 14.0 AC POWERED UNITS 14.1. The “City” is providing AC power to all units within parking structures. “Contractor” will be responsible to provide a certified electrician to power the units and provide any conduit required to connect cables from structure power to the units. Parking Revenue Solutions to provide installation requirements 15.0 SERVICEABILITY 15.1. All circuit boards and internal components are to be environmentally sealed, high water resistant and operate in conditions of over 120 degrees Fahrenheit. “Contractor” shall explain how unit components are protected from moisture, dust, and other factors that might cause an operational failure of a component or the unit. Compliant All circuit boards are enclosed within an environmentally sealed compartment and all wiring is secure within the pay station to prohibit any potential of it becoming entangled in the door mechanism. Additionally, wires are labeled and all connections are made with phased connectors to ensure ease of identifying connection points and avoid interconnects. The wiring is all consolidated into a backplane design so that the main controller can be quickly and easily removed without having to disconnect the cabling for all of the other components. 15.2. The following components shall be easily field interchangeable without the use of significant tools or replacement of additional components: 15.2.1. Circuit boards Compliant 15.2.2. LCD display and LCD cover screen Compliant The Luke II display component is modular and easily unplugged and replaced within 3 minutes requiring only a Phillips #2 and 11/32" nut driver basic tools for easy servicing. 15.2.3. Bank note acceptors Compliant The Luke II Bill Acceptor is modular and can be easily unplugged and removed within 35 seconds without the need for tools. Jams can be cleared within five seconds of opening the pay stations. This response includes trade secrets and confidential materials 121 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 15.2.4. Coin path components (coin discriminators, etc…) Compliant The Coin Acceptor is modular and can be removed and replaced in 20 seconds without the need for tools. 15.2.5. Locks Compliant The locks can be replaced with an 11/32”, phillips screwdriver and adjustable wrench. The coin acceptor must be removed to replace the maintenance door lock and the printer must be removed to replace the collections door lock. 15.2.6. Keypads Compliant The keypad is modular and be quickly removed, and replaced within 4 minutes with an 11/32" nut driver. 15.2.7. Credit card readers Compliant The removal and reinstallation can be completed in 1 minute and 35 seconds, only requiring a 11/32 inch nut driver. 15.2.8. Modems/Wireless devices Compliant 15.2.9. Coin vaults Compliant 15.2.10.Paper printers Compliant The printer is modular and easily unplugged and a removed in 3 minutes only requiring a Flat Blade screwdriver and a Phillips #2. The paper roll can be removed and replaced within 60 seconds. 15.2.11.Batteries Compliant The battery is modular and can be removed and replaced in 25 seconds without extra tools. This response includes trade secrets and confidential materials 122 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 16.0 DIAGNOSTICS 16.1. Units shall have built in diagnostic software. Compliant The Luke II has sensors for all its major components that communicate in real time when connected to Digital Iris enabling your operation to maximize pay station uptime and minimize the costs associated with collections on empty machines. You can figure who in your operation receives notification for specific alarms types and they can be pushed to both email and cell phone. When connected to Digital Iris, pay station alarms are transmitted within 10 seconds of occurrence. 16.2. The unit shall be able to report and send warnings for all of the following: Partially compliant A communication error will create an alert when communication has not occurred from the pay station for a configurable amount of time. 16.2.1. Bank note acceptor jams or malfunction "Major alarms occur when a single module isn't working correctly or requires attention. This usually implies that a particular function is down, but not the entire pay station. These include: - Coin Jam - Bill Acceptor Jam or unable to stack - Battery Voltage Low - Printer paper low, out, or jam - Bill stacker or Coin Canister requires collections - Pay station has not been collected within a defined time - No communication with pay station in 24 hours" "Status alarms don't necessarily indicate that someone should attend the pay station, but are useful for keeping track of what has happened to them. Status Alarms include: - Vault Door (open/closed) - Maintenance Door (Open/closed) - Bill stacker (inserted/ Removed) - Coin Canister (inserted/removed) - last seen time (time of last communication)" "There are a number of other features of the Luke II that your operation might want to monitor in real time that do not necessitate an alarm. These include: - number of coins or bills - battery voltage - charging input - pay station temperature and humidity levels - paper level" 16.2.3. Bill vault status Compliant This response includes trade secrets and confidential materials 123 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) 16.2.2. Coin acceptor jams or malfunction Compliant 16.2.4. Coin vault status Compliant 16.2.5. Coin mechanism status Compliant 16.2.6. Unit out-of-order 16.2.7. Open door Compliant 16.2.8. Paper jams Compliant 16.2.9. Paper supply low Compliant 16.2.10.Low battery and/or power failure Compliant 16.2.11.Unit operational status Compliant 16.3. Proposal shall include at a minimum: 16.3.1. Initial warning alarms. Compliant 16.3.1.1. Coin collection - first limit exceeded; no more coins accepted Compliant 16.3.2. Paper replacement Compliant 16.3.3. Coin payment and card payment operation failure Compliant 16.3.5. Battery is experiencing a fault Compliant 16.3.4. Initial battery setting has been reached Compliant 16.4. Shutdown alarms shall include: 16.4.1. Second battery warning Non-Compliant 16.4.2. Second battery fault warning Non-Compliant 16.4.3. Out-of-paper supply alarm Compliant 16.4.4. No customer receipt detection alarm Compliant 16.4.5. Operating/operating system fault Partially compliant A communication error will create an alert when communication has not occurred from the pay station for a configurable amount of time. 16.5. Operational Functions 16.5.1. Door open detection Compliant 16.5.2. Status/record of all file transfer activities Compliant 16.5.3. Live alarm to detect communication status Compliant 16.5.4. Service agent number Non-Compliant 16.5.5. Notice of various initialization and machine setting routines. Compliant 16.6. Local product support. Proposal shall establish local product support to: 16.6.1. Establish pre-delivery unit preparation standards. Compliant 16.6.2. Train “City” staff in a manner sufficient to support the pay station warranty. Compliant Training is a critical element to ensure the City of Fort Collins is maximizing the benefits of the technology. The Project Manager will work with the City to identify key personnel to be involved in the training. These personnel would typically include collections, enforcement, operations, accounting, and maintenance. Specific training This response includes trade secrets and confidential materials 124 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) programs will be implemented for each group and then follow-up training is available to address new technologies and changes in staff. T2 will provide a training program for technicians and staff responsible for: ▪ Installations, start-up, and maintenance of the pay station ▪ Operations ▪ Collections ▪ Monitoring ▪ Enforcement ▪ Troubleshooting repairs Copies of the operating manual in English covering installation, maintenance, and use (complete with wiring diagrams and specifications) will be provided at the time the pay stations are delivered. In addition, all manuals are available in electronic form. The specific training schedule will be determined by the number of people and functional areas involved in the overall management of the parking operations. The general outline of the training activities includes: Installation ▪ Finalize pay station site selection ▪ Test wireless or cellular coverage at site locations ▪ Rate table decisions – important to determine before signage completed ▪ Signage preparation ▪ Finalize communications methods and costs ▪ Credit card merchant account processor setup ▪ Documenting employee procedures for operating ▪ Cellular account setup ▪ Site preparation for installation – concrete pads, conduit ▪ Pay stations on-site ▪ Pay stations installed Digital Iris and BOSS Software Overview Training will be attended by any pay station administrators responsible for creating pay station configurations and rates as well as This response includes trade secrets and confidential materials 125 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) processing credit card payments and generating accounting reports. Software Installation ▪ Installing software ▪ Backing up data Software overview and configuration setup ▪ Review BOSS menu structure ▪ Setup of user permissions ▪ Setup of global settings ▪ Create basic lot setting ▪ LCD screen messages ▪ Header and footer messages ▪ Pay-and-Display, Pay-by-Space, Pay-by-License Plate ▪ Payment options ▪ Machine setup ▪ Rate tables ▪ Rate table configurations ▪ Fixed rate ▪ Hourly rate ▪ Daily rate ▪ Add time functionality ▪ Accounting on reporting ▪ Reporting ▪ Transaction reports ▪ Digital Iris ▪ Accessing the application ▪ Setting up users and notifications ▪ Reviewing Digital Iris features Luke II Hardware Overview Training will be attended by maintenance, collections, and enforcement personnel as applicable. Hardware review ▪ Keys and locks ▪ Keypad ▪ Card reader ▪ Coin acceptor ▪ Powering ▪ Remote connectivity ▪ Printer ▪ Entering the Service Menu ▪ Reports at the station This response includes trade secrets and confidential materials 126 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) ▪ BOSS Data Key ▪ Operations ▪ Loading new rates ▪ Obtaining transaction data ▪ Complete pay station maintenance ▪ Changing paper ▪ Cleaning printer ▪ Cleaning coin changer Collections Review ▪ Collecting money ▪ Entering service mode ▪ Audit report generation Enforcement Review ▪ Entering service mode ▪ Generating and reviewing reports The training will also cover suggested preventative maintenance. 16.6.3. Provide troubleshooting assistance and product support when required Compliant All T2 products are covered under an initial one-year limited warranty. Continued warranty coverage may be purchased through the extended warranty program. In addition to warranty service, T2 offers toll-free 24/7 client support to provide the City with the best service offering in the industry. T2's support is available by telephone, e-mail, and on-site service. T2's regular business hours are 6:30 a.m. to 5:00 p.m. PST, Monday through Friday (exclusive of holidays). During non-business hours, weekends, and holidays, T2 provides an emergency response pager service. T2 has a multi-faceted approach to technical support. Our first line responders or Level 1 technical support representatives take all forms of support issues submitted by telephone, through our support portal (which features step-by-step troubleshooting and a knowledgebase), or by e-mailing Digital.Support@T2systems.com. The majority of client issues are resolved on these calls. The support program can contain elements of direct manufacturer support, client-trained support, and/or third-party on-site service. T2 then delivers support tools that include comprehensive manuals, online access to knowledgebase articles and online tracking of service tickets that may be reviewed at any time. This response includes trade secrets and confidential materials 127 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) APPENDIX: PROJECT TEAMS Passport Development: Brad Powers, CTO & Managing Partner Brad brings 11 years of proven experience in designing, building, and deploying highly scalable applications. Brad has led the UI/UX designs and architecture for North America’s largest multi-modal urban mobility applications, ParkChicago , Green P (Toronto) and ParkBoston . Prior to Passport, Brad was the Solution Architect at Verian where he was instrumental in building the Operations and Development groups within the company. He also led the largest P2P implementation to date for the United States Postal Service. Brad was born in West Chester, PA and received his B.S. from Arizona State University. Mike Hulthen, Vice President of Engineering Mike has over 25 years of proven experience in software engineering and management. Mike manages Passport’s team of 25+ in-house engineers across the entire suite of products. Mike brings expertise in management and development from companies such as Motorola, VMWare, and Telxon Corporation. Under Mike’s leadership, Passport has scaled its products and refined the development process. Mike is from Ohio and received his Bachelor of Science in Computer Science from the University of Akron. David Kim, Product Manager David is the product manager of Passport's parking products: Mobile Payments, Citations Management, and Permits Management. David was previously the ParkChicago programmanagerat AMI Group, LLC, a subsidiary of Morgan Stanley Infrastructure Partners, which operated the Chicago Parking Meters and Chicago Loop Parking public-private partnerships in the City of Chicago, Illinois, USA. Chicago Parking Meters is one of the world's premier parking operations and it has seen continued success through ParkChicago mobile payments, Passport's first critically acclaimed whitelabel solution. David has a Bachelor of Science in Computer Science from Truman State University. Client Services: Brandon Rivard, VP of Client Services Brandon brings over 12 years of operational and analytical experience to the project. Brandon is overseeing product development and aligning tools to meet the unique needs of the Town. Brandon received his B.S. degree in Management Information Systems from the Iowa State University. Implementation & Training Lead: Moyo Orekoya, Operations Manager Moyo brings operations and project management experience to the project. Moyo has been responsible for implementing ParkVictoria ,MobileMeter , and is currently working to implement GoDetroit . Prior to Passport, Moyo served as an intern for ConocoPhillips and Goshen Associates. Moyo has received a Master of Engineering Management from Duke University and graduated cum laude from Illinois Institute of Technology with a Bachelor’s of Science in Chemical Engineering. This response includes trade secrets and confidential materials 128 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) All inquiries about this proposal should be directed to: Philip Endres, Sales Associate Philip Endres is Passport's Sales Associate for the western region of the United States. Philip brings 8 years of business development, project management, and marketing to the project. During his tenure at Passport, Philip has partnered with both public and private clients to bring technology to the forefront of their operations, while forming strong partnerships for the future. Philip received his B.S. degree from the Farmer School of Business at Miami University. T2 John Cowley – Regional Sales Manager John Cowley holds a Bachelor of Arts Degree, Business and Psychology from Trinity Western University, Canada, and has more than 20 years experience in sales, business development, marketing, and management. John has been an integral part of the T2 sales team since 2010 serving in the dual capacity of Regional Sales Manager and National Account Manager. John is responsible for T2’s sales and client satisfaction efforts throughout Western Canada and the Northwest United States with the Digital business unit representing the LukeII and Digital Iris. With more than 25 years of experience in sales, business development, marketing, and management. John’s considerable sales and business acumen has been gained while working within the technology sector in such diverse roles as Account Executive, National and Major Accounts Manager, and Strategic Account Manager, Director of Business Development and Regional Director of Sales. John has worked with clients in multiple sectors of the parking industry and developed strategic partnerships with Municipalities, Universities, National/Major Accounts, large property management organizations, Crown Corporations, and all levels of government to promote and implement new parking technology solutions ensuring that clients realize their operational objectives. He is an active member of the International Parking Institute [IPI] and the Canadian Parking Association [CPA], as well as resides on the Board of the Pacific Intermountain Parking & Transportation Association [PIPTA]. Ryan Baker – Manager, Project Management Ryan Baker graduated from Red River College, Winnipeg, MB, in 2001 with honors in the Outdoor Power Equipment Technician Course. Ryan has been actively involved in the parking industry as equipment technician for nearly eleven years. Prior to joining T2 (formerly T2) in October 2007, Ryan was instrumental in installing parking equipment in more than 50 sites across Canada, including T2’s equipment. His experience in the parking industry has encompassed a diversity of roles, from manufacturing and installation, to enforcement and project management. Ryan first cut his teeth in T2 as Manufacturing Associate. His in-depth knowledge of the manufacturing and buying process helped him to quickly gain knowledge of the product line and to transition to Client Services where he now acts as the Manager of the Project Management team. Michael Hamilton – Manager Product Management This response includes trade secrets and confidential materials 129 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Michael is in charge of Product Management, Training, and Documentation for the Digital product line of parking pay stations, including the software components on the pay station and supporting back-end cloud software infrastructure. Michael joined T2 in 2013. He earned his Bachelor of Science degree from the University of British Columbia. Parkifi Collin Sullivan: Business Development Manager Collin oversees all business development initiatives for ParkiFi and will be the ParkiFi main point of contact for all technical sales questions. Collin has been with ParkiFi for two years and has been lead on every business development/sales partnership ParkiFi has entered into. Thayer Hirsh: Director of Operations Thayer oversees every ParkiFi deployment and oversees the ParkiFi team of installation specialists executing those deployments. Thayer will be the main point of contact for all installation related questions. Thayer has been with ParkiFi for one year and managed 50+ deployments across the U.S. Liza Odell: Account Manager Liza will be the dedicated account manager who will be the on-going contact following installation for the City of Fort Collins. Liza will be the lead contact to handle all questions posed by Fort Collins regarding operation of software and training of software. Liza has been with ParkiFi for one year and handles the company’s largest accounts. Eric Barnard: Partner Integration Manager Eric oversees Parkifi’s third party partnerships with PARCS, mobile payment, and signage partner vendors. Eric has been with ParkiFi for two years and has spearheaded every integration ParkiFi has developed. Eric will work with T2, Passport, and Daktronics to ensure parking zone integrations are tested and performing to the highest standard. This response includes trade secrets and confidential materials 130 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) APPENDIX: References T2 City of Miami Beach, FL 1755 Meridian Avenue, Suite 200 Miami Beach, FL, 33139 Saul Frances Director Tel: 305.673.7000 ext.6483 E-mail: saulfrances@miamibeachfl.gov Installation Date: September 2012 to current Type of Pay Station: LUKE II, solar-powered Number of Pay Stations: 850 Payment Options: Coin escrow, bills, credit cards, electronic locks Connection Type: Digital Connect Iris Services: Real-time credit card processing, Reporting, Alarming, Genetec LPR City of Glendale, CA 613 E. Broadway Glendale, CA 91206 Tad Dombroski Parking Manager Tel: 818.548.3960 tdombroski@glendaleca.gov Installation Date: October 2008 Type of Pay Station LUKE/LUKE II, AC-powered Number of Pay Stations 75 Payment Options: Credit cards, coins Connection Type: GSM Iris Services: Remote updates, Real-time credit card processing, Reporting City of Houston, TX 2020 McKinney Houston, TX, 77003 Maria Irshad Deputy Assistant Director Tel: 832-393-8643 E-mail: Maria.irshad@houstontx.gov Installation Date: 2006, 2011, 2015 Type of Pay Station: LUKE/LUKE II, solar-powered and some AC-powered Number of Pay Stations: 1,075 Payment Options: Credit cards, bills, coins, Parkmobile This response includes trade secrets and confidential materials 131 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Connection Type: Digital Connect Iris Services: Real-time credit card processing, Reporting, Remote updates Passport Entity Name: Oak Park, Illinois Contact Name and Title: Jill Velan City and State: Oak Park, Illinois Phone: 708-358-5752 Years Serviced: October 1, 2013 - Present Description of Services: Mobile Payment for Parking and Special Event Passes Annual Volume: $132,000.00 (Passport’s annual volume of sales) Entity Name: Columbia, South Carolina Contact Name and Title: Paul Pendley City and State: Columbia, SC Phone: 803-545-4015 Years Serviced: February 23, 2015 - Present Description of Services: Mobile Payment for Parking Annual Volume: $144,000.00 (Passport’s annual volume of sales) Entity Name: Lincoln, Nebraska Contact Name and Title: Wayne Mixdorff City and State: Lincoln, Nebraska Phone: 402-441-6097 Years Serviced: September 2, 2014 - Present Description of Services: Mobile Payment for Parking Annual Volume: $27,600.00 (Passport’s annual volume of sales) This response includes trade secrets and confidential materials 132 RFP 8409 Parking Technology LAZ Parking (Passport, Parkifi, T2) Entity Name: Tucson, Arizona Contact Name and Title: Donovan Durband City and State: Tucson, Arizona Phone: 520-791-5071 Years Serviced: January 14, 2015 - Present Description of Services: Mobile Payment for Parking Annual Volume: $48,000.00 (Passport’s annual volume of sales) Parkifi Company: Alpha Park Location: Denver, CO Contact: Rob Bassett Email: rob@alphaparkco.com ParkiFi has 13 surface lots deployed with Alpha Park across the city of Denver. Alpha Park uses our system for dashboard analytics and broadcasts their inventory on the ParkiFi mobile application. Company: University of California, Berkeley Location: Denver, CO Contact: Seamus Wilmot Email: swilmot@berkeley.edu ParkiFi has 1 garage deployed with the University of California, Berkeley. UCB uses our system to integrate with Daktronics GS6 signage to display rea-time availability. Company: Parking Company of America (PCA) Location: Atlanta, GA Contact: Salvador Chavez-Holzman Email: SAChavez@pca-star.com ParkiFi has 3 surface lots deployed with PCA in downtown Atlanta. PCA uses our system for dashboard analytics and enforcement notifications integration with T2 payment machines. This response includes trade secrets and confidential materials 133 GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS 201 Daktronics Drive PO Box 5128 Brookings, SD 57006-5128 tel 888-325-7446 605-692-0200 ext. 57220 fax 605-692-0381 www.daktronics.com email commercial@daktronics.com Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 1 of 8 The Galaxy GS6 is the best full-feature, high-quality Galaxy series yet. This product provides users a display that runs outstanding graphics and animations using the best contrast in the industry. The 19.8 mm pixel pitch provides a great-looking image and is a popular request among customers. PRODUCT FEATURES • All sealed components • Quick connects • Mounting clips • High-contrast louvers • Redundant module signal • Large sections for fast installation • Front ventilation on displays less than seven feet tall • No spreader beam required for displays greater than seven feet tall • Same module size and cabinet size for all pixel pitches • Single-step module removal • Shallow cabinet depth • Narrow cabinet borders Estimated LED Lifetime: 100,000+ hours Contrast Enhancement: Non-reflective black louvers and module face grooves disperse light Message Capability: Text, graphics, logos, basic animation, video clips, multiple font styles, and sizes Control Software: Venus® Control Suite Power: 120, 120/240 VAC Single Phase Display Dimming: 64 levels (Automatic, scheduled or manual control) Communication Options: Ethernet Fiber Optic, Ethernet Bridge Radio, Remote Cellular, Ethernet CAT5 Operating Temperature: -40°F to 120°F with 99% RH non-condensing Compliance Information: UL and cUL Listed, UL-Energy Verified, FCC compliance Warranty Coverage: 5 years Galaxy Product Support: Parts support for 10 years GS6 SERIES SPECIFICATIONS MODEL NUMBER GUIDE GS6 - 80 x 200 - 19.8 - RGB - SF Series Lines High Columns Wide Line Spacing GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 2 of 8 Lines x Columns Sections/ Ventilated Cabinet Dimensions Feet-Inches H x W x D Cabinet Dimensions Meters H x W x D Cabinet Square Feet (Square Meters) Active Area Square Feet (Square Meters) Cabinet Weight Pounds (kilograms) Lines/ Characters per line Character Height Maximum Watts Amber Red RGB 16x80 Sing/Ft 1'7'' x 5'6'' x 5'' 0.47 x 1.67 x 0.13 8.4 (0.8) 5.5 (0.6) 65 (30) 2/16 5''–12'' 255 255 340 16x100 Sing/Ft 1'7'' x 6'9'' x 5'' 0.47 x 2.06 x 0.13 10.4 (1.0) 6.8 (0.8) 75 (35) 2/20 5''–12'' 305 305 415 16x120 Sing/Ft 1'7'' x 8'1'' x 5'' 0.47 x 2.46 x 0.13 12.4 (1.2) 8.2 (1.0) 90 (41) 2/24 5''–12'' 360 360 485 16x140 Sing/Ft 1'7'' x 9'5'' x 5'' 0.47 x 2.85 x 0.13 14.4 (1.3) 9.5 (1.1) 105 (48) 2/28 5''–12'' 410 410 560 16x160 Sing/Ft 1'7'' x 10'8'' x 5'' 0.47 x 3.25 x 0.13 16.4 (1.5) 10.9 (1.3) 120 (55) 2/32 5''–12'' 460 460 635 16x180 Sing/Ft 1'7'' x 12'0'' x 5'' 0.47 x 3.65 x 0.13 18.4 (1.7) 12.2 (1.4) 135 (62) 2/36 5''–12'' 515 515 705 16x200 Sing/Ft 1'7'' x 13'3'' x 5'' 0.47 x 4.04 x 0.13 20.4 (1.9) 13.6 (1.6) 150 (69) 2/40 5''–12'' 565 565 780 16x220 Sing/Ft 1'7'' x 14'7'' x 5'' 0.47 x 4.44 x 0.13 22.4 (2.1) 14.9 (1.8) 165 (75) 2/44 5''–12'' 615 615 850 16x240 Sing/Ft 1'7'' x 15'11'' x 5'' 0.47 x 4.84 x 0.13 24.4 (2.3) 16.3 (1.9) 180 (82) 2/48 5''–12'' 665 665 925 16x260 Sing/Ft 1'7'' x 17'2'' x 5'' 0.47 x 5.23 x 0.13 26.4 (2.5) 17.6 (2.1) 195 (89) 2/52 5''–12'' 720 720 995 16x280 Sing/Ft 1'7'' x 18'6'' x 5'' 0.47 x 5.63 x 0.13 28.4 (2.6) 19.0 (2.2) 205 (93) 2/56 5''–12'' 770 770 1070 16x300 Sing/Ft 1'7'' x 19'9'' x 5'' 0.47 x 6.02 x 0.13 30.4 (2.8) 20.3 (2.4) 220 (100) 2/60 5''–12'' 820 820 1145 16x320 Sing/Ft 1'7'' x 21'1'' x 5'' 0.47 x 6.42 x 0.13 32.4 (3.0) 21.7 (2.6) 235 (107) 2/64 5''–12'' 875 875 1215 16x340 Sing/Ft 1'7'' x 22'5'' x 5'' 0.47 x 6.82 x 0.13 34.4 (3.2) 23.0 (2.7) 250 (114) 2/68 5''–12'' 925 925 1290 16x360 Sing/Ft 1'7'' x 23'8'' x 5'' 0.47 x 7.21 x 0.13 36.4 (3.4) 24.4 (2.9) 265 (121) 2/72 5''–12'' 975 975 1360 16x380 Sing/Ft 1'7'' x 25'0'' x 5'' 0.47 x 7.61 x 0.13 38.4 (3.6) 25.7 (3.0) 280 (128) 2/76 5''–12'' 1025 1025 1435 16x400 Sing/Ft 1'7'' x 26'3'' x 5'' 0.47 x 8.01 x 0.13 40.4 (3.8) 27.1 (3.2) 295 (134) 2/80 5''–12'' 1080 1080 1505 32x60 Sing/Ft 2'7'' x 4'2'' x 5'' 0.79 x 1.27 x 0.13 10.7 (1.0) 8.2 (0.8) 80 (37) 4/12 5''–24'' 270 270 395 32x80 Sing/Ft 2'7'' x 5'6'' x 5'' 0.79 x 1.67 x 0.13 14.1 (1.3) 10.9 (1.1) 105 (48) 4/16 5''–24'' 340 340 515 32x100 Sing/Ft 2'7'' x 6'9'' x 5'' 0.79 x 2.06 x 0.13 17.4 (1.6) 13.6 (1.4) 130 (59) 4/20 5''–24'' 415 415 630 32x120 Sing/Ft 2'7'' x 8'1'' x 5'' 0.79 x 2.46 x 0.13 20.8 (1.9) 16.3 (1.7) 150 (69) 4/24 5''–24'' 485 485 745 32x140 Sing/Ft 2'7'' x 9'5'' x 5'' 0.79 x 2.85 x 0.13 24.1 (2.3) 19.0 (2.0) 175 (80) 4/28 5''–24'' 560 560 860 32x160 Sing/Ft 2'7'' x 10'8'' x 5'' 0.79 x 3.25 x 0.13 27.5 (2.6) 21.7 (2.2) 200 (91) 4/32 5''–24'' 635 635 975 32x180 Sing/Ft 2'7'' x 12'0'' x 5'' 0.79 x 3.65 x 0.13 30.8 (2.9) 24.4 (2.5) 225 (103) 4/36 5''–24'' 705 705 1090 32x200 Sing/Ft 2'7'' x 13'3'' x 5'' 0.79 x 4.04 x 0.13 34.2 (3.2) 27.1 (2.8) 250 (114) 4/40 5''–24'' 780 780 1205 32x220 Sing/Ft 2'7'' x 14'7'' x 5'' 0.79 x 4.44 x 0.13 37.5 (3.5) 29.8 (3.1) 275 (125) 4/44 5''–24'' 850 850 1325 32x240 Sing/Ft 2'7'' x 15'11'' x 5'' 0.79 x 4.84 x 0.13 40.9 (3.8) 32.5 (3.4) 295 (134) 4/48 5''–24'' 925 925 1440 32x260 Sing/Ft 2'7'' x 17'2'' x 5'' 0.79 x 5.23 x 0.13 44.2 (4.1) 35.2 (3.6) 320 (146) 4/52 5''–24'' 995 995 1555 32x280 Sing/Ft 2'7'' x 18'6'' x 5'' 0.79 x 5.63 x 0.13 47.6 (4.4) 37.9 (3.9) 345 (157) 4/56 5''–24'' 1070 1070 1670 32x300 Sing/Ft 2'7'' x 19'9'' x 5'' 0.79 x 6.02 x 0.13 51.0 (4.8) 40.6 (4.2) 370 (168) 4/60 5''–24'' 1145 1145 1785 32x320 Sing/Ft 2'7'' x 21'1'' x 5'' 0.79 x 6.42 x 0.13 54.3 (5.1) 43.3 (4.5) 395 (180) 4/64 5''–24'' 1215 1215 1900 32x340 Sing/Ft 2'7'' x 22'5'' x 5'' 0.79 x 6.82 x 0.13 57.7 (5.4) 46.0 (4.8) 420 (191) 4/68 5''–24'' 1290 1290 2015 GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 3 of 8 Lines x Columns Sections/ Ventilated Cabinet Dimensions Feet-Inches H x W x D Cabinet Dimensions Meters H x W x D Cabinet Square Feet (Square Meters) Active Area Square Feet (Square Meters) Cabinet Weight Pounds (kilograms) Lines/ Characters per line Character Height Maximum Watts Amber Red RGB 64x340 Sing/Ft 4'8'' x 22'5'' x 5'' 1.43 x 6.82 x 0.13 104.2 (9.8) 92.0 (8.8) 750 (341) 8/68 5''–49'' 2525 2525 3985 64x360 Sing/Ft 4'8'' x 23'8'' x 5'' 1.43 x 7.21 x 0.13 110.2 (10.3) 97.4 (9.4) 795 (361) 8/72 5''–49'' 2675 2675 4215 64x380 Sing/Ft 4'8'' x 25'0'' x 5'' 1.43 x 7.61 x 0.13 116.3 (10.9) 102.8 (9.9) 840 (382) 8/76 5''–49'' 2820 2820 4445 64x400 Sing/Ft 4'8'' x 26'3'' x 5'' 1.43 x 8.01 x 0.13 122.3 (11.5) 108.2 (10.4) 885 (402) 8/80 5''–49'' 2965 2965 4680 80x60 Sing/Ft 5'9'' x 4'2'' x 5'' 1.74 x 1.27 x 0.13 23.7 (2.2) 20.3 (1.9) 175 (80) 10/12 5''–62'' 550 550 875 80x80 Sing/Ft 5'9'' x 5'6'' x 5'' 1.74 x 1.67 x 0.13 31.1 (2.9) 27.1 (2.6) 225 (103) 10/16 5''–62'' 720 720 1145 80x100 Sing/Ft 5'9'' x 6'9'' x 5'' 1.74 x 2.06 x 0.13 38.5 (3.6) 33.8 (3.2) 280 (128) 10/20 5''–62'' 885 885 1420 80x120 Sing/Ft 5'9'' x 8'1'' x 5'' 1.74 x 2.46 x 0.13 45.9 (4.3) 40.6 (3.8) 335 (152) 10/24 5''–62'' 1055 1055 1695 80x140 Sing/Ft 5'9'' x 9'5'' x 5'' 1.74 x 2.85 x 0.13 53.3 (5.0) 47.4 (4.5) 385 (175) 10/28 5''–62'' 1220 1220 1970 80x160 Sing/Ft 5'9'' x 10'8'' x 5'' 1.74 x 3.25 x 0.13 60.7 (5.7) 54.1 (5.1) 440 (200) 10/32 5''–62'' 1385 1385 2245 80x180 Sing/Ft 5'9'' x 12'0'' x 5'' 1.74 x 3.65 x 0.13 68.1 (6.4) 60.9 (5.8) 495 (225) 10/36 5''–62'' 1555 1555 2520 80x200 Sing/Ft 5'9'' x 13'3'' x 5'' 1.74 x 4.04 x 0.13 75.5 (7.0) 67.6 (6.4) 545 (248) 10/40 5''–62'' 1720 1720 2795 80x220 Sing/Ft 5'9'' x 14'7'' x 5'' 1.74 x 4.44 x 0.13 82.9 (7.7) 74.4 (7.0) 600 (273) 10/44 5''–62'' 1890 1890 3065 80x240 Sing/Ft 5'9'' x 15'11'' x 5'' 1.74 x 4.84 x 0.13 90.3 (8.4) 81.2 (7.7) 655 (298) 10/48 5''–62'' 2055 2055 3340 80x260 Sing/Ft 5'9'' x 17'2'' x 5'' 1.74 x 5.23 x 0.13 97.8 (9.1) 87.9 (8.3) 705 (320) 10/52 5''–62'' 2225 2225 3615 80x280 Sing/Ft 5'9'' x 18'6'' x 5'' 1.74 x 5.63 x 0.13 105.2 (9.8) 94.7 (9.0) 760 (345) 10/56 5''–62'' 2390 2390 3890 80x300 Sing/Ft 5'9'' x 19'9'' x 5'' 1.74 x 6.02 x 0.13 112.6 (10.5) 101.4 (9.6) 815 (370) 10/60 5''–62'' 2555 2555 4165 80x320 Sing/Ft 5'9'' x 21'1'' x 5'' 1.74 x 6.42 x 0.13 120.0 (11.2) 108.2 (10.2) 865 (393) 10/64 5''–62'' 2725 2725 4440 80x340 Sing/Ft 5'9'' x 22'5'' x 5'' 1.74 x 6.82 x 0.13 127.4 (11.9) 115.0 (10.9) 920 (418) 10/68 5''–62'' 2890 2890 4715 80x360 Sing/Ft 5'9'' x 23'8'' x 5'' 1.74 x 7.21 x 0.13 134.8 (12.5) 121.7 (11.5) 975 (443) 10/72 5''–62'' 3060 3060 4985 80x380 Sing/Ft 5'9'' x 25'0'' x 5'' 1.74 x 7.61 x 0.13 142.2 (13.2) 128.5 (12.2) 1025 (465) 10/76 5''–62'' 3225 3225 5260 80x400 Sing/Ft 5'9'' x 26'3'' x 5'' 1.74 x 8.01 x 0.13 149.6 (13.9) 135.2 (12.8) 1080 (490) 10/80 5''–62'' 3395 3395 5535 96x60 Sing/Ft 6'9'' x 4'2'' x 5'' 2.06 x 1.27 x 0.13 28.0 (2.6) 24.4 (2.4) 205 (93) 12/12 5''–74'' 615 615 1000 96x80 Sing/Ft 6'9'' x 5'6'' x 5'' 2.06 x 1.67 x 0.13 36.7 (3.4) 32.5 (3.2) 265 (121) 12/16 5''–74'' 805 805 1320 96x100 Sing/Ft 6'9'' x 6'9'' x 5'' 2.06 x 2.06 x 0.13 45.5 (4.2) 40.6 (4.0) 330 (150) 12/20 5''–74'' 995 995 1635 96x120 Sing/Ft 6'9'' x 8'1'' x 5'' 2.06 x 2.46 x 0.13 54.3 (5.1) 48.7 (4.8) 395 (180) 12/24 5''–74'' 1180 1180 1955 96x140 Sing/Ft 6'9'' x 9'5'' x 5'' 2.06 x 2.85 x 0.13 63.0 (5.9) 56.8 (5.6) 455 (207) 12/28 5''–74'' 1370 1370 2270 96x160 Sing/Ft 6'9'' x 10'8'' x 5'' 2.06 x 3.25 x 0.13 71.8 (6.7) 64.9 (6.4) 520 (236) 12/32 5''–74'' 1560 1560 2585 96x180 Sing/Ft 6'9'' x 12'0'' x 5'' 2.06 x 3.65 x 0.13 80.5 (7.5) 73.1 (7.2) 580 (264) 12/36 5''–74'' 1745 1745 2905 96x200 Sing/Ft 6'9'' x 13'3'' x 5'' 2.06 x 4.04 x 0.13 89.3 (8.3) 81.2 (8.0) 645 (293) 12/40 5''–74'' 1935 1935 3220 96x220 Sing/Ft 6'9'' x 14'7'' x 5'' 2.06 x 4.44 x 0.13 98.1 (9.1) 89.3 (8.8) 710 (323) 12/44 5''–74'' 2125 2125 3540 96x240 Sing/Ft 6'9'' x 15'11'' x 5'' 2.06 x 4.84 x 0.13 106.8 (10.0) 97.4 (9.6) 770 (350) 12/48 5''–74'' 2315 2315 3855 GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 4 of 8 Lines x Columns Sections/ Ventilated Cabinet Dimensions Feet-Inches H x W x D Cabinet Dimensions Meters H x W x D Cabinet Square Feet (Square Meters) Active Area Square Feet (Square Meters) Cabinet Weight Pounds (kilograms) Lines/ Characters per line Character Height Maximum Watts Amber Red RGB 112x620 Sing/Bk 7'10'' x 40'10'' x 11'' 2.38 x 12.44 x 0.28 317.4 (29.6) 293.4 (28.3) 3525 (1599) 14/124 5''–87'' 5675 5675 10325 112x640 Sing/Bk 7'10'' x 42'2'' x 11'' 2.38 x 12.84 x 0.28 327.5 (30.6) 302.9 (29.2) 3640 (1652) 14/128 5''–87'' 5875 5875 10675 112x660 Sing/Bk 7'10'' x 43'5'' x 11'' 2.38 x 13.23 x 0.28 337.7 (31.5) 312.4 (30.1) 3750 (1701) 14/132 5''–87'' 6075 6075 11025 128x80 Sing/Bk 8'10'' x 5'9'' x 11'' 2.69 x 1.74 x 0.28 50.3 (4.7) 43.3 (4.2) 560 (255) 16/16 5''–99'' 840 840 1525 128x100 Sing/Bk 8'10'' x 7'0'' x 11'' 2.69 x 2.14 x 0.28 61.7 (5.8) 54.1 (5.2) 690 (313) 16/20 5''–99'' 1060 1060 1915 128x120 Sing/Bk 8'10'' x 8'4'' x 11'' 2.69 x 2.53 x 0.28 73.2 (6.8) 64.9 (6.2) 815 (370) 16/24 5''–99'' 1280 1280 2310 128x140 Sing/Bk 8'10'' x 9'8'' x 11'' 2.69 x 2.93 x 0.28 84.7 (7.9) 75.8 (7.3) 940 (427) 16/28 5''–99'' 1450 1450 2650 128x160 Sing/Bk 8'10'' x 10'11'' x 11'' 2.69 x 3.33 x 0.28 96.1 (9.0) 86.6 (8.3) 1070 (486) 16/32 5''–99'' 1670 1670 3040 128x180 Sing/Bk 8'10'' x 12'3'' x 11'' 2.69 x 3.72 x 0.28 107.6 (10.0) 97.4 (9.4) 1195 (543) 16/36 5''–99'' 1890 1890 3430 128x200 Sing/Bk 8'10'' x 13'6'' x 11'' 2.69 x 4.12 x 0.28 119.1 (11.1) 108.2 (10.4) 1325 (602) 16/40 5''–99'' 2060 2060 3775 128x220 Sing/Bk 8'10'' x 14'10'' x 11'' 2.69 x 4.52 x 0.28 130.5 (12.2) 119.0 (11.4) 1450 (658) 16/44 5''–99'' 2280 2280 4165 128x240 Sing/Bk 8'10'' x 16'2'' x 11'' 2.69 x 4.91 x 0.28 142.0 (13.2) 129.8 (12.5) 1580 (717) 16/48 5''–99'' 2500 2500 4555 128x260 Sing/Bk 8'10'' x 17'5'' x 11'' 2.69 x 5.31 x 0.28 153.5 (14.3) 140.7 (13.5) 1705 (774) 16/52 5''–99'' 2670 2670 4900 128x280 Sing/Bk 8'10'' x 18'9'' x 11'' 2.69 x 5.7 x 0.28 164.9 (15.3) 151.5 (14.6) 1835 (833) 16/56 5''–99'' 2890 2890 5290 128x300 Sing/Bk 8'10'' x 20'0'' x 11'' 2.69 x 6.1 x 0.28 176.4 (16.4) 162.3 (15.6) 1960 (890) 16/60 5''–99'' 3110 3110 5680 128x320 Sing/Bk 8'10'' x 21'4'' x 11'' 2.69 x 6.5 x 0.28 187.9 (17.5) 173.1 (16.6) 2090 (949) 16/64 5''–99'' 3280 3280 6025 128x340 Sing/Bk 8'10'' x 22'8'' x 11'' 2.69 x 6.89 x 0.28 199.3 (18.5) 183.9 (17.7) 2215 (1005) 16/68 5''–99'' 3500 3500 6415 128x360 Sing/Bk 8'10'' x 23'11'' x 11'' 2.69 x 7.29 x 0.28 210.8 (19.6) 194.7 (18.7) 2340 (1062) 16/72 5''–99'' 3720 3720 6805 128x380 Sing/Bk 8'10'' x 25'3'' x 11'' 2.69 x 7.69 x 0.28 222.3 (20.7) 205.6 (19.8) 2470 (1121) 16/76 5''–99'' 3890 3890 7150 128x400 Sing/Bk 8'10'' x 26'6'' x 11'' 2.69 x 8.08 x 0.28 233.7 (21.7) 216.4 (20.8) 2595 (1178) 16/80 5''–99'' 4110 4110 7540 128x420 Sing/Bk 8'10'' x 27'10'' x 11'' 2.69 x 8.48 x 0.28 245.2 (22.8) 227.2 (21.8) 2725 (1237) 16/84 5''–99'' 4330 4330 7930 128x440 Sing/Bk 8'10'' x 29'2'' x 11'' 2.69 x 8.87 x 0.28 256.7 (23.9) 238.0 (22.9) 2850 (1293) 16/88 5''–99'' 4500 4500 8275 128x460 Sing/Bk 8'10'' x 30'5'' x 11'' 2.69 x 9.27 x 0.28 268.1 (24.9) 248.8 (23.9) 2980 (1352) 16/92 5''–99'' 4730 4730 8670 128x480 Sing/Bk 8'10'' x 31'9'' x 11'' 2.69 x 9.67 x 0.28 279.6 (26.0) 259.6 (25.0) 3105 (1409) 16/96 5''–99'' 4950 4950 9065 128x500 Sing/Bk 8'10'' x 33'0'' x 11'' 2.69 x 10.06 x 0.28 291.1 (27.1) 270.4 (26.0) 3235 (1468) 16/100 5''–99'' 5120 5120 9405 128x520 Sing/Bk 8'10'' x 34'4'' x 11'' 2.69 x 10.46 x 0.28 302.5 (28.1) 281.3 (27.0) 3360 (1525) 16/104 5''–99'' 5340 5340 9795 128x540 Sing/Bk 8'10'' x 35'8'' x 11'' 2.69 x 10.86 x 0.28 314.0 (29.2) 292.1 (27.8) 3490 (1584) 16/108 5''–99'' 5560 5560 10190 128x560 Sing/Bk 8'10'' x 36'11'' x 11'' 2.69 x 11.25 x 0.28 325.5 (30.3) 302.9 (28.9) 3615 (1640) 16/112 5''–99'' 5730 5730 10530 128x580 Sing/Bk 8'10'' x 38'3'' x 11'' 2.69 x 11.65 x 0.28 336.9 (31.3) 313.7 (29.9) 3740 (1697) 16/116 5''–99'' 5950 5950 10920 128x600 Sing/Bk 8'10'' x 39'6'' x 11'' 2.69 x 12.04 x 0.28 348.4 (32.4) 324.5 (30.9) 3870 (1756) 16/120 5''–99'' 6170 6170 11310 128x620 Sing/Bk 8'10'' x 40'10'' x 11'' 2.69 x 12.44 x 0.28 359.9 (33.5) 335.3 (32.0) 3995 (1813) 16/124 5''–99'' 6340 6340 11655 128x640 Sing/Bk 8'10'' x 42'2'' x 11'' 2.69 x 12.84 x 0.28 371.3 (34.5) 346.2 (33.0) 4125 (1872) 16/128 5''–99'' 6560 6560 12045 GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 5 of 8 Lines x Columns Sections/ Ventilated Cabinet Dimensions Feet-Inches H x W x D Cabinet Dimensions Meters H x W x D Cabinet Square Feet (Square Meters) Active Area Square Feet (Square Meters) Cabinet Weight Pounds (kilograms) Lines/ Characters per line Character Height Maximum Watts Amber Red RGB 160x160 Multi/Bk 10'11'' x 10'11'' x 11'' 3.33 x 3.33 x 0.28 118.8 (11.1) 108.2 (10.2) 1320 (599) 20/32 5''–124'' 2310 2310 4025 160x180 Multi/Bk 10'11'' x 12'3'' x 11'' 3.33 x 3.72 x 0.28 133.0 (12.4) 121.7 (11.5) 1480 (672) 20/36 5''–124'' 2620 2620 4550 160x200 Multi/Bk 10'11'' x 13'6'' x 11'' 3.33 x 4.12 x 0.28 147.2 (13.7) 135.2 (12.8) 1635 (742) 20/40 5''–124'' 2835 2835 4975 160x220 Multi/Bk 10'11'' x 14'10'' x 11'' 3.33 x 4.52 x 0.28 161.3 (15.1) 148.8 (14.1) 1795 (815) 20/44 5''–124'' 3145 3145 5500 160x240 Multi/Bk 10'11'' x 16'2'' x 11'' 3.33 x 4.91 x 0.28 175.5 (16.4) 162.3 (15.4) 1950 (885) 20/48 5''–124'' 3455 3455 6025 160x260 Multi/Bk 10'11'' x 17'5'' x 11'' 3.33 x 5.31 x 0.28 189.7 (17.7) 175.8 (16.6) 2110 (958) 20/52 5''–124'' 3670 3670 6455 160x280 Multi/Bk 10'11'' x 18'9'' x 11'' 3.33 x 5.7 x 0.28 203.8 (19.0) 189.3 (17.9) 2265 (1028) 20/56 5''–124'' 3980 3980 6980 160x300 Multi/Bk 10'11'' x 20'0'' x 11'' 3.33 x 6.1 x 0.28 218.0 (20.3) 202.8 (19.2) 2420 (1098) 20/60 5''–124'' 4290 4290 7505 160x320 Multi/Bk 10'11'' x 21'4'' x 11'' 3.33 x 6.5 x 0.28 232.2 (21.6) 216.4 (20.5) 2580 (1171) 20/64 5''–124'' 4505 4505 7930 160x340 Multi/Bk 10'11'' x 22'8'' x 11'' 3.33 x 6.89 x 0.28 246.3 (22.9) 229.9 (21.8) 2735 (1241) 20/68 5''–124'' 4815 4815 8455 160x360 Multi/Bk 10'11'' x 23'11'' x 11'' 3.33 x 7.29 x 0.28 260.5 (24.3) 243.4 (23.0) 2895 (1314) 20/72 5''–124'' 5125 5125 8980 160x380 Multi/Bk 10'11'' x 25'3'' x 11'' 3.33 x 7.69 x 0.28 274.7 (25.6) 256.9 (24.3) 3050 (1384) 20/76 5''–124'' 5340 5340 9410 160x400 Multi/Bk 10'11'' x 26'6'' x 11'' 3.33 x 8.08 x 0.28 288.9 (26.9) 270.4 (25.6) 3210 (1457) 20/80 5''–124'' 5650 5650 9935 160x420 Multi/Bk 10'11'' x 27'10'' x 11'' 3.33 x 8.48 x 0.28 303.0 (28.2) 284.0 (26.9) 3365 (1527) 20/84 5''–124'' 5960 5960 10460 160x440 Multi/Bk 10'11'' x 29'2'' x 11'' 3.33 x 8.87 x 0.28 317.2 (29.5) 297.5 (28.2) 3525 (1599) 20/88 5''–124'' 6175 6175 10890 160x460 Multi/Bk 10'11'' x 30'5'' x 11'' 3.33 x 9.27 x 0.28 331.4 (30.9) 311.0 (29.4) 3680 (1670) 20/92 5''–124'' 6500 6500 11430 160x480 Multi/Bk 10'11'' x 31'9'' x 11'' 3.33 x 9.67 x 0.28 345.5 (32.2) 324.5 (30.7) 3840 (1742) 20/96 5''–124'' 6810 6810 11955 160x500 Multi/Bk 10'11'' x 33'0'' x 11'' 3.33 x 10.06 x 0.28 359.7 (33.5) 338.0 (32.0) 3995 (1813) 20/100 5''–124'' 7025 7025 12380 160x520 Multi/Bk 10'11'' x 34'4'' x 11'' 3.33 x 10.46 x 0.28 373.9 (34.8) 351.6 (33.3) 4150 (1883) 20/104 5''–124'' 7335 7335 12905 160x540 Multi/Bk 10'11'' x 35'8'' x 11'' 3.33 x 10.86 x 0.28 388.0 (36.2) 365.1 (34.2) 4310 (1955) 20/108 5''–124'' 7645 7645 13430 160x560 Multi/Bk 10'11'' x 36'11'' x 11'' 3.33 x 11.25 x 0.28 402.2 (37.5) 378.6 (35.5) 4465 (2026) 20/112 5''–124'' 7860 7860 13860 160x580 Multi/Bk 10'11'' x 38'3'' x 11'' 3.33 x 11.65 x 0.28 416.4 (38.8) 392.1 (36.8) 4625 (2098) 20/116 5''–124'' 8170 8170 14385 160x600 Multi/Bk 10'11'' x 39'6'' x 11'' 3.33 x 12.04 x 0.28 430.6 (40.1) 405.6 (38.1) 4780 (2169) 20/120 5''–124'' 8480 8480 14910 160x620 Multi/Bk 10'11'' x 40'10'' x 11'' 3.33 x 12.44 x 0.28 444.7 (41.4) 419.2 (39.4) 4940 (2241) 20/124 5''–124'' 8695 8695 15340 160x640 Multi/Bk 10'11'' x 42'2'' x 11'' 3.33 x 12.84 x 0.28 458.9 (42.8) 432.7 (40.6) 5095 (2312) 20/128 5''–124'' 9005 9005 15860 160x660 Multi/Bk 10'11'' x 43'5'' x 11'' 3.33 x 13.23 x 0.28 473.1 (44.1) 446.2 (41.9) 5255 (2384) 20/132 5''–124'' 9315 9315 16385 176x80 Multi/Bk 12'0'' x 5'9'' x 11'' 3.64 x 1.74 x 0.28 68.1 (6.3) 59.5 (5.6) 760 (345) 22/16 5''–137'' 1250 1250 2195 176x100 Multi/Bk 12'0'' x 7'0'' x 11'' 3.64 x 2.14 x 0.28 83.6 (7.8) 74.4 (7.0) 930 (422) 22/20 5''–137'' 1585 1585 2760 176x120 Multi/Bk 12'0'' x 8'4'' x 11'' 3.64 x 2.53 x 0.28 99.1 (9.2) 89.3 (8.4) 1100 (499) 22/24 5''–137'' 1915 1915 3325 176x140 Multi/Bk 12'0'' x 9'8'' x 11'' 3.64 x 2.93 x 0.28 114.6 (10.7) 104.2 (9.8) 1275 (579) 22/28 5''–137'' 2150 2150 3800 176x160 Multi/Bk 12'0'' x 10'11'' x 11'' 3.64 x 3.33 x 0.28 130.1 (12.1) 119.0 (11.2) 1445 (656) 22/32 5''–137'' 2480 2480 4365 176x180 Multi/Bk 12'0'' x 12'3'' x 11'' 3.64 x 3.72 x 0.28 145.7 (13.5) 133.9 (12.6) 1620 (735) 22/36 5''–137'' 2815 2815 4925 GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 6 of 8 Lines x Columns Sections/ Ventilated Cabinet Dimensions Feet-Inches H x W x D Cabinet Dimensions Meters H x W x D Cabinet Square Feet (Square Meters) Active Area Square Feet (Square Meters) Cabinet Weight Pounds (kilograms) Lines/ Characters per line Character Height Maximum Watts Amber Red RGB 192x300 Multi/Bk 13'0'' x 20'0'' x 11'' 3.96 x 6.1 x 0.28 259.6 (24.2) 243.4 (23.4) 2885 (1309) 24/60 5''–149'' 4930 4930 8790 192x320 Multi/Bk 13'0'' x 21'4'' x 11'' 3.96 x 6.5 x 0.28 276.5 (25.7) 259.6 (25.0) 3070 (1393) 24/64 5''–149'' 5190 5190 9305 192x340 Multi/Bk 13'0'' x 22'8'' x 11'' 3.96 x 6.89 x 0.28 293.3 (27.3) 275.9 (26.5) 3260 (1479) 24/68 5''–149'' 5540 5540 9915 192x360 Multi/Bk 13'0'' x 23'11'' x 11'' 3.96 x 7.29 x 0.28 310.2 (28.9) 292.1 (28.1) 3445 (1563) 24/72 5''–149'' 5895 5895 10525 192x380 Multi/Bk 13'0'' x 25'3'' x 11'' 3.96 x 7.69 x 0.28 327.1 (30.5) 308.3 (29.6) 3635 (1649) 24/76 5''–149'' 6150 6150 11040 192x400 Multi/Bk 13'0'' x 26'6'' x 11'' 3.96 x 8.08 x 0.28 344.0 (32.0) 324.5 (31.2) 3820 (1733) 24/80 5''–149'' 6505 6505 11650 192x420 Multi/Bk 13'0'' x 27'10'' x 11'' 3.96 x 8.48 x 0.28 360.8 (33.6) 340.8 (32.8) 4010 (1819) 24/84 5''–149'' 6860 6860 12260 192x440 Multi/Bk 13'0'' x 29'2'' x 11'' 3.96 x 8.87 x 0.28 377.7 (35.1) 357.0 (34.3) 4195 (1903) 24/88 5''–149'' 7115 7115 12775 192x460 Multi/Bk 13'0'' x 30'5'' x 11'' 3.96 x 9.27 x 0.28 394.6 (36.7) 373.2 (35.9) 4380 (1987) 24/92 5''–149'' 7485 7485 13400 192x480 Multi/Bk 13'0'' x 31'9'' x 11'' 3.96 x 9.67 x 0.28 411.5 (38.3) 389.4 (37.4) 4570 (2073) 24/96 5''–149'' 7840 7840 14010 192x500 Multi/Bk 13'0'' x 33'0'' x 11'' 3.96 x 10.06 x 0.28 428.3 (39.8) 405.6 (39.0) 4755 (2157) 24/100 5''–149'' 8095 8095 14525 192x520 Multi/Bk 13'0'' x 34'4'' x 11'' 3.96 x 10.46 x 0.28 445.2 (41.4) 421.9 (40.6) 4945 (2244) 24/104 5''–149'' 8450 8450 15135 192x540 Multi/Bk 13'0'' x 35'8'' x 11'' 3.96 x 10.86 x 0.28 462.1 (43.0) 438.1 (41.7) 5130 (2327) 24/108 5''–149'' 8800 8800 15745 192x560 Multi/Bk 13'0'' x 36'11'' x 11'' 3.96 x 11.25 x 0.28 479.0 (44.6) 454.3 (43.3) 5320 (2414) 24/112 5''–149'' 9060 9060 16260 192x580 Multi/Bk 13'0'' x 38'3'' x 11'' 3.96 x 11.65 x 0.28 495.8 (46.1) 470.5 (44.9) 5505 (2498) 24/116 5''–149'' 9410 9410 16870 192x600 Multi/Bk 13'0'' x 39'6'' x 11'' 3.96 x 12.04 x 0.28 512.7 (47.7) 486.8 (46.4) 5695 (2584) 24/120 5''–149'' 9765 9765 17480 192x620 Multi/Bk 13'0'' x 40'10'' x 11'' 3.96 x 12.44 x 0.28 529.6 (49.3) 503.0 (48.0) 5880 (2668) 24/124 5''–149'' 1002010020 17995 192x640 Multi/Bk 13'0'' x 42'2'' x 11'' 3.96 x 12.84 x 0.28 546.5 (50.8) 519.2 (49.5) 6070 (2754) 24/128 5''–149'' 10375 10375 18605 192x660 Multi/Bk 13'0'' x 43'5'' x 11'' 3.96 x 13.23 x 0.28 563.3 (52.4) 535.4 (51.1) 6255 (2838) 24/132 5''–149'' 10730 10730 19215 208x80 Multi/Bk 14'1'' x 5'9'' x 11'' 4.28 x 1.74 x 0.28 79.9 (7.4) 70.4 (6.7) 890 (404) 26/16 5''–162'' 1420 1420 2535 208x100 Multi/Bk 14'1'' x 7'0'' x 11'' 4.28 x 2.14 x 0.28 98.1 (9.2) 87.9 (8.4) 1090 (495) 26/20 5''–162'' 1800 1800 3190 208x120 Multi/Bk 14'1'' x 8'4'' x 11'' 4.28 x 2.53 x 0.28 116.4 (10.8) 105.5 (10.1) 1295 (588) 26/24 5''–162'' 2170 2170 3840 208x140 Multi/Bk 14'1'' x 9'8'' x 11'' 4.28 x 2.93 x 0.28 134.6 (12.5) 123.1 (11.8) 1495 (679) 26/28 5''–162'' 2450 2450 4400 208x160 Multi/Bk 14'1'' x 10'11'' x 11'' 4.28 x 3.33 x 0.28 152.8 (14.3) 140.7 (13.4) 1700 (772) 26/32 5''–162'' 2825 2825 5050 208x180 Multi/Bk 14'1'' x 12'3'' x 11'' 4.28 x 3.72 x 0.28 171.0 (15.9) 158.2 (15.1) 1900 (862) 26/36 5''–162'' 3200 3200 5695 208x200 Multi/Bk 14'1'' x 13'6'' x 11'' 4.28 x 4.12 x 0.28 189.3 (17.6) 175.8 (16.8) 2105 (955) 26/40 5''–162'' 3475 3475 6260 208x220 Multi/Bk 14'1'' x 14'10'' x 11'' 4.28 x 4.52 x 0.28 207.5 (19.3) 193.4 (18.5) 2305 (1046) 26/44 5''–162'' 3850 3850 6915 208x240 Multi/Bk 14'1'' x 16'2'' x 11'' 4.28 x 4.91 x 0.28 225.7 (21.0) 211.0 (20.2) 2510 (1139) 26/48 5''–162'' 4225 4225 7570 208x260 Multi/Bk 14'1'' x 17'5'' x 11'' 4.28 x 5.31 x 0.28 243.9 (22.7) 228.5 (21.8) 2710 (1230) 26/52 5''–162'' 4505 4505 8125 208x280 Multi/Bk 14'1'' x 18'9'' x 11'' 4.28 x 5.7 x 0.28 262.2 (24.4) 246.1 (23.5) 2915 (1323) 26/56 5''–162'' 4880 4880 8780 208x300 Multi/Bk 14'1'' x 20'0'' x 11'' 4.28 x 6.1 x 0.28 280.4 (26.1) 263.7 (25.2) 3115 (1413) 26/60 5''–162'' 5255 5255 9430 208x320 Multi/Bk 14'1'' x 21'4'' x 11'' 4.28 x 6.5 x 0.28 298.6 (27.8) 281.3 (26.9) 3315 (1504) 26/64 5''–162'' 5530 5530 9990 GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 7 of 8 Lines x Columns Sections/ Ventilated Cabinet Dimensions Feet-Inches H x W x D Cabinet Dimensions Meters H x W x D Cabinet Square Feet (Square Meters) Active Area Square Feet (Square Meters) Cabinet Weight Pounds (kilograms) Lines/ Characters per line Character Height Maximum Watts Amber Red RGB 224x440 Multi/Bk 15'1'' x 29'2'' x 11'' 4.6 x 8.87 x 0.28 438.2 (40.8) 416.5 (39.6) 4865 (2207) 28/88 5''–174'' 8060 8060 14660 224x460 Multi/Bk 15'1'' x 30'5'' x 11'' 4.6 x 9.27 x 0.28 457.8 (42.6) 435.4 (41.4) 5085 (2307) 28/92 5''–174'' 8470 8470 15370 224x480 Multi/Bk 15'1'' x 31'9'' x 11'' 4.6 x 9.67 x 0.28 477.4 (44.5) 454.3 (43.2) 5300 (2405) 28/96 5''–174'' 8870 8870 16070 224x500 Multi/Bk 15'1'' x 33'0'' x 11'' 4.6 x 10.06 x 0.28 497.0 (46.3) 473.2 (45.0) 5520 (2504) 28/100 5''–174'' 9170 9170 16670 224x520 Multi/Bk 15'1'' x 34'4'' x 11'' 4.6 x 10.46 x 0.28 516.6 (48.1) 492.2 (46.8) 5735 (2602) 28/104 5''–174'' 9565 9565 17365 224x540 Multi/Bk 15'1'' x 35'8'' x 11'' 4.6 x 10.86 x 0.28 536.1 (50.0) 511.1 (48.2) 5955 (2702) 28/108 5''–174'' 9960 9960 18060 224x560 Multi/Bk 15'1'' x 36'11'' x 11'' 4.6 x 11.25 x 0.28 555.7 (51.8) 530.0 (50.0) 6170 (2799) 28/112 5''–174'' 10260 10260 18660 224x580 Multi/Bk 15'1'' x 38'3'' x 11'' 4.6 x 11.65 x 0.28 575.3 (53.6) 549.0 (51.8) 6390 (2899) 28/116 5''–174'' 10655 10655 19355 224x600 Multi/Bk 15'1'' x 39'6'' x 11'' 4.6 x 12.04 x 0.28 594.9 (55.4) 567.9 (53.6) 6605 (2996) 28/120 5''–174'' 11050 11050 20050 224x620 Multi/Bk 15'1'' x 40'10'' x 11'' 4.6 x 12.44 x 0.28 614.4 (57.2) 586.8 (55.4) 6825 (3096) 28/124 5''–174'' 11350 11350 20650 224x640 Multi/Bk 15'1'' x 42'2'' x 11'' 4.6 x 12.84 x 0.28 634.0 (59.1) 605.7 (57.2) 7040 (3194) 28/128 5''–174'' 11750 11750 21350 224x660 Multi/Bk 15'1'' x 43'5'' x 11'' 4.6 x 13.23 x 0.28 653.6 (60.9) 624.7 (59.0) 7255 (3291) 28/132 5''–174'' 12145 12145 22045 240x80 Multi/Bk 16'2'' x 5'9'' x 11'' 4.91 x 1.74 x 0.28 91.8 (8.5) 81.2 (7.7) 1020 (463) 30/16 5''–187'' 1590 1590 2880 240x100 Multi/Bk 16'2'' x 7'0'' x 11'' 4.91 x 2.14 x 0.28 112.7 (10.5) 101.4 (9.6) 1255 (570) 30/20 5''–187'' 2010 2010 3615 240x120 Multi/Bk 16'2'' x 8'4'' x 11'' 4.91 x 2.53 x 0.28 133.6 (12.4) 121.7 (11.5) 1485 (674) 30/24 5''–187'' 2425 2425 4355 240x140 Multi/Bk 16'2'' x 9'8'' x 11'' 4.91 x 2.93 x 0.28 154.6 (14.4) 142.0 (13.4) 1720 (781) 30/28 5''–187'' 2750 2750 5000 240x160 Multi/Bk 16'2'' x 10'11'' x 11'' 4.91 x 3.33 x 0.28 175.5 (16.4) 162.3 (15.4) 1950 (885) 30/32 5''–187'' 3165 3165 5735 240x180 Multi/Bk 16'2'' x 12'3'' x 11'' 4.91 x 3.72 x 0.28 196.4 (18.3) 182.6 (17.3) 2185 (992) 30/36 5''–187'' 3585 3585 6475 240x200 Multi/Bk 16'2'' x 13'6'' x 11'' 4.91 x 4.12 x 0.28 217.4 (20.2) 202.8 (19.2) 2415 (1096) 30/40 5''–187'' 3905 3905 7120 240x220 Multi/Bk 16'2'' x 14'10'' x 11'' 4.91 x 4.52 x 0.28 238.3 (22.2) 223.1 (21.1) 2645 (1200) 30/44 5''–187'' 4320 4320 7860 240x240 Multi/Bk 16'2'' x 16'2'' x 11'' 4.91 x 4.91 x 0.28 259.2 (24.1) 243.4 (23.0) 2880 (1307) 30/48 5''–187'' 4740 4740 8595 240x260 Multi/Bk 16'2'' x 17'5'' x 11'' 4.91 x 5.31 x 0.28 280.1 (26.1) 263.7 (25.0) 3110 (1411) 30/52 5''–187'' 5060 5060 9240 240x280 Multi/Bk 16'2'' x 18'9'' x 11'' 4.91 x 5.7 x 0.28 301.1 (28.0) 284.0 (26.9) 3345 (1518) 30/56 5''–187'' 5480 5480 9980 240x300 Multi/Bk 16'2'' x 20'0'' x 11'' 4.91 x 6.1 x 0.28 322.0 (30.0) 304.2 (28.8) 3575 (1622) 30/60 5''–187'' 5895 5895 10715 240x320 Multi/Bk 16'2'' x 21'4'' x 11'' 4.91 x 6.5 x 0.28 342.9 (31.9) 324.5 (30.7) 3810 (1729) 30/64 5''–187'' 6215 6215 11360 240x340 Multi/Bk 16'2'' x 22'8'' x 11'' 4.91 x 6.89 x 0.28 363.9 (33.8) 344.8 (32.6) 4040 (1833) 30/68 5''–187'' 6635 6635 12100 240x360 Multi/Bk 16'2'' x 23'11'' x 11'' 4.91 x 7.29 x 0.28 384.8 (35.8) 365.1 (34.6) 4275 (1940) 30/72 5''–187'' 7050 7050 12840 240x380 Multi/Bk 16'2'' x 25'3'' x 11'' 4.91 x 7.69 x 0.28 405.7 (37.8) 385.4 (36.5) 4505 (2044) 30/76 5''–187'' 7375 7375 13480 240x400 Multi/Bk 16'2'' x 26'6'' x 11'' 4.91 x 8.08 x 0.28 426.7 (39.7) 405.6 (38.4) 4740 (2151) 30/80 5''–187'' 7790 7790 14220 240x420 Multi/Bk 16'2'' x 27'10'' x 11'' 4.91 x 8.48 x 0.28 447.6 (41.6) 425.9 (40.3) 4970 (2255) 30/84 5''–187'' 8210 8210 14960 240x440 Multi/Bk 16'2'' x 29'2'' x 11'' 4.91 x 8.87 x 0.28 468.5 (43.6) 446.2 (42.2) 5205 (2361) 30/88 5''–187'' 8530 8530 15600 240x460 Multi/Bk 16'2'' x 30'5'' x 11'' 4.91 x 9.27 x 0.28 489.4 (45.5) 466.5 (44.2) 5435 (2466) 30/92 5''–187'' 8965 8965 16355 GALAXY® GS6 19.8 MM PRODUCT SPECIFICATIONS Copyright © 2015 Daktronics DD3148720 Rev01 070116 Page 8 of 8 Lines x Columns Sections/ Ventilated Cabinet Dimensions Feet-Inches H x W x D Cabinet Dimensions Meters H x W x D Cabinet Square Feet (Square Meters) Active Area Square Feet (Square Meters) Cabinet Weight Pounds (kilograms) Lines/ Characters per line Character Height Maximum Watts Amber Red RGB 256x580 Multi/Bk 17'2'' x 38'3'' x 11'' 5.23 x 11.65 x 0.28 654.7 (60.9) 627.4 (58.7) 7270 (3298) 32/116 5''–199'' 11900 11900 21840 256x600 Multi/Bk 17'2'' x 39'6'' x 11'' 5.23 x 12.04 x 0.28 677.0 (63.0) 649.0 (60.7) 7515 (3409) 32/120 5''–199'' 12340 12340 22620 256x620 Multi/Bk 17'2'' x 40'10'' x 11'' 5.23 x 12.44 x 0.28 699.3 (65.1) 670.6 (62.7) 7765 (3523) 32/124 5''–199'' 12680 12680 23310 256x640 Multi/Bk 17'2'' x 42'2'' x 11'' 5.23 x 12.84 x 0.28 721.6 (67.2) 692.3 (64.8) 8010 (3634) 32/128 5''–199'' 13120 13120 24090 256x660 Multi/Bk 17'2'' x 43'5'' x 11'' 5.23 x 13.23 x 0.28 743.9 (69.2) 713.9 (66.8) 8260 (3747) 32/132 5''–199'' 13560 13560 24870 272x80 Multi/Bk 18'3'' x 5'9'' x 11'' 5.55 x 1.74 x 0.28 103.6 (9.7) 92.0 (8.6) 1155 (524) 34/16 5''–212'' 1765 1765 3220 272x100 Multi/Bk 18'3'' x 7'0'' x 11'' 5.55 x 2.14 x 0.28 127.3 (11.9) 115.0 (10.8) 1415 (642) 34/20 5''–212'' 2225 2225 4045 272x120 Multi/Bk 18'3'' x 8'4'' x 11'' 5.55 x 2.53 x 0.28 150.9 (14.0) 138.0 (13.0) 1675 (760) 34/24 5''–212'' 2685 2685 4870 272x140 Multi/Bk 18'3'' x 9'8'' x 11'' 5.55 x 2.93 x 0.28 174.5 (16.3) 160.9 (15.1) 1940 (880) 34/28 5''–212'' 3050 3050 5600 272x160 Multi/Bk 18'3'' x 10'11'' x 11'' 5.55 x 3.33 x 0.28 198.2 (18.5) 183.9 (17.3) 2200 (998) 34/32 5''–212'' 3510 3510 6425 272x180 Multi/Bk 18'3'' x 12'3'' x 11'' 5.55 x 3.72 x 0.28 221.8 (20.6) 206.9 (19.4) 2465 (1119) 34/36 5''–212'' 3970 3970 7250 272x200 Multi/Bk 18'3'' x 13'6'' x 11'' 5.55 x 4.12 x 0.28 245.4 (22.9) 229.9 (21.6) 2725 (1237) 34/40 5''–212'' 4335 4335 7975 272x220 Multi/Bk 18'3'' x 14'10'' x 11'' 5.55 x 4.52 x 0.28 269.1 (25.1) 252.9 (23.8) 2990 (1357) 34/44 5''–212'' 4795 4795 8800 272x240 Multi/Bk 18'3'' x 16'2'' x 11'' 5.55 x 4.91 x 0.28 292.7 (27.3) 275.9 (25.9) 3250 (1475) 34/48 5''–212'' 5255 5255 9625 272x260 Multi/Bk 18'3'' x 17'5'' x 11'' 5.55 x 5.31 x 0.28 316.3 (29.5) 298.8 (28.1) 3515 (1595) 34/52 5''–212'' 5620 5620 10355 272x280 Multi/Bk 18'3'' x 18'9'' x 11'' 5.55 x 5.7 x 0.28 340.0 (31.6) 321.8 (30.2) 3775 (1713) 34/56 5''–212'' 6080 6080 11180 272x300 Multi/Bk 18'3'' x 20'0'' x 11'' 5.55 x 6.1 x 0.28 363.6 (33.9) 344.8 (32.4) 4040 (1833) 34/60 5''–212'' 6540 6540 12005 272x320 Multi/Bk 18'3'' x 21'4'' x 11'' 5.55 x 6.5 x 0.28 387.2 (36.1) 367.8 (34.6) 4300 (1951) 34/64 5''–212'' 6905 6905 12730 272x340 Multi/Bk 18'3'' x 22'8'' x 11'' 5.55 x 6.89 x 0.28 410.9 (38.2) 390.8 (36.7) 4565 (2071) 34/68 5''–212'' 7365 7365 13555 272x360 Multi/Bk 18'3'' x 23'11'' x 11'' 5.55 x 7.29 x 0.28 434.5 (40.5) 413.8 (38.9) 4825 (2189) 34/72 5''–212'' 7825 7825 14380 272x380 Multi/Bk 18'3'' x 25'3'' x 11'' 5.55 x 7.69 x 0.28 458.1 (42.7) 436.7 (41.0) 5090 (2309) 34/76 5''–212'' 8190 8190 15110 272x400 Multi/Bk 18'3'' x 26'6'' x 11'' 5.55 x 8.08 x 0.28 481.8 (44.8) 459.7 (43.2) 5350 (2427) 34/80 5''–212'' 8650 8650 15935 272x420 Multi/Bk 18'3'' x 27'10'' x 11'' 5.55 x 8.48 x 0.28 505.4 (47.1) 482.7 (45.4) 5610 (2545) 34/84 5''–212'' 9110 9110 16760 272x440 Multi/Bk 18'3'' x 29'2'' x 11'' 5.55 x 8.87 x 0.28 529.0 (49.2) 505.7 (47.5) 5875 (2665) 34/88 5''–212'' 9475 9475 17485 272x460 Multi/Bk 18'3'' x 30'5'' x 11'' 5.55 x 9.27 x 0.28 552.7 (51.4) 528.7 (49.7) 6135 (2783) 34/92 5''–212'' 9950 9950 18330 272x480 Multi/Bk 18'3'' x 31'9'' x 11'' 5.55 x 9.67 x 0.28 576.3 (53.7) 551.7 (51.8) 6400 (2903) 34/96 5''–212'' 10410 10410 19155 272x500 Multi/Bk 18'3'' x 33'0'' x 11'' 5.55 x 10.06 x 0.28 599.9 (55.8) 574.6 (54.0) 6660 (3021) 34/100 5''–212'' 10775 10775 19880 272x520 Multi/Bk 18'3'' x 34'4'' x 11'' 5.55 x 10.46 x 0.28 623.6 (58.1) 597.6 (56.2) 6925 (3142) 34/104 5''–212'' 11235 11235 20705 272x540 Multi/Bk 18'3'' x 35'8'' x 11'' 5.55 x 10.86 x 0.28 647.2 (60.3) 620.6 (57.8) 7185 (3260) 34/108 5''–212'' 11695 11695 21530 272x560 Multi/Bk 18'3'' x 36'11'' x 11'' 5.55 x 11.25 x 0.28 670.8 (62.4) 643.6 (59.9) 7450 (3380) 34/112 5''–212'' 12060 12060 22260 272x580 Multi/Bk 18'3'' x 38'3'' x 11'' 5.55 x 11.65 x 0.28 694.5 (64.7) 666.6 (62.1) 7710 (3498) 34/116 5''–212'' 12520 12520 23085 272x600 Multi/Bk 18'3'' x 39'6'' x 11'' 5.55 x 12.04 x 0.28 718.1 (66.8) 689.6 (64.3) 7975 (3618) 34/120 5''–212'' 12980 12980 23910 ! ! Sensor!specifications:! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Sensor!communication:! ! Radio!communication!&!auto!channel!selection:!!!! ! Our!sensors!communicate!with!our!gateways!via!a!sub!1!Gigahertz!radio!frequency.!Once!our!sensors!are!installed,!the!auto!channel!selection! feature!enables!each!sensor!to!instantly!find!the!most!robust!channel!to!communicate!with!our!gateway!on.!! ! iBeacon!technology:!!! With!two>way!Blueetooth!communication!each!sensor!has!the!ability!to!communicate,!wirelessly,!with!smart!phones.!This!feature!enables!pass! holder!verifiaciton!and!way!finding!back!to!a!vehicle!if!a!customer!forgot!where!they!parked.!! Installation:!!Our!sensors!can!either!be!easily!adhered!to!a!concrete!surface!in!a!garage!environment!or!recessed!flush!into!the!ground!in!a!surface! lot!environment.!! ADA!compliance:!!For!surface!mounted!sensors!in!a!garage!environment,!we!install!ADA!compliant!rings!with!a!1/12!rise!over!run!slope!disk.! ! ! Operating!frequency:! 433!MHz! Detection:! Magnetic! Mounting:! Surface!mount!or!recessed!flush!into!ground! Load!resistance:! Heavy!traffic! Mounting!dimensions:! Height:!1!inch;!Radius:!2!inches!! Weight:! 15!Oz! Color:! Black! Power!supply:! Built!in!battery! Expected!lifetime:! 3>5!years! ! ! ! Gateway!specifications:! ! ! ! Physical:! ! Dimensions!(L!x!W!x!H)! Weight! Enclosure! Color! 11"!x!7.5”!x!5”! 10!lbs! Plastic! Grey! ! ! Electrical:! ! Power! Expected!lifetime! Power!draw! Backhaul! 110v!AC! 10!years!in!normal! operation! Always!on,!minimal!draw! Supports!4G/LTE,!Ethernet,!Wi>Fi! !Environmental:! ! Temperature!range! Weather! Rating! Antenna! >10!–!180!degrees! Fahrenheit!! Waterproof,!all! weather! IP66! 44”!all!omnidirectional! ! ! ! ! ! LAZ, Passport , Parkifi, T2 PRICING: RFP 8409 PARKING TECHNOLOGY Due: December 7, 2016 For: City of Fort Collins, CO From: Passport 427 Tatnall Street, Suite 27927 Wilmington, DE 19801-2230 USA (704)-837-8066 PRODUCT Scope Unit Price Year 1 Year 2 Year 3 Renewals LAZ Project Management LAZ Parking will serve as the single point of contact for the project and will be responsible for managing and coordinating all aspects of the work including project management, administration, coordination, attending regularly scheduled meetings, and subcontracting. If needed, additional hours will be billed to the City at a rate of $175.00 per hour, subject to the approval of the City in advance. Project Management Fee LAZ Parking will provide regular written communication to the “City” throughout the course of the project with no less than bi-monthly project status updates from the issue of the Notice to Proceed. The proposed project management fee includes up to 550 hours of project management provided by senior members of LAZ Parking’s Executive Team. $12,000/month $96,000 $96,000 $96,000 $96,000 Reimbursement Reimbursement fees for travel, mileage, and incidentals At Cost (Variable) At Cost (Variable) At Cost (Variable) At Cost (Variable) At Cost (Variable) Additional Project Management Any Project Management time to exceed 550 hours of project management $175/hour Variable Variable Variable Variable Annual Total $96,000 $96,000 $96,000 $96,000 PRODUCT Scope Unit Price Year 1 Year 2 Year 3 Renewals Passport Application Passport development and support fees for the Android, iOS, and mobile web application. Included in pricing is the back office, OpsMan. Also included is up to 100,000 transactions. Application Setup and Maintenance Smartphone application development, ongoing annual support, and back office rate management and use, and cloud hosting. $30,000/Year $30,000 $30,000 $30,000 - Application Operating Fee Smartphone application fee for parking sessions, wayfinding, integration support and up to 100,000 annual transactions. $1,875/Month $22,500 $22,500 $22,500 $22,500 Training System training and ongoing Knowledgbase access. Included Included Included Included Included Annual Total $52,500 $52,500 $52,500 $22,500 Passport Variable Transaction Fee Transaction Fee for More than 100,000 Transactions Passport is including up to 100,000 parking transactions in the above pricing. In the event the City’s utilization goes above 100,000 annual transactions, Passport is assessing a fee to support overage system load and support and maintenance. $0.10/transaction Variable Variable Variable Variable Passport Custom Development Fee Custom Development Custom development fee for any development which does not currently exist on Passport’s system and is not included in the quoted scope: ● Custom branded mobile application with mobile web ● Payment Processing Gateway ○ PCI Compliance ○ Passport Isolated Card Storage ● Passport Secure Payment Encryption ● Integration with Parkifi for parking availability ○ Push Parking Session Information ○ Pull Availability ● In-App parking availability ○ Block Face ○ Garage Specific ○ Lot Specific ● Native parking navigation to blockface, zone, lot, or garage ● Permit Purchase I-Frame within application ● Cloud Hosting PRODUCT Scope Unit Price Year 1 Year 2 Year 3 Renewals Required T2/Digital Paystations T2/Digital Paystations for collecting parking fees. Luke II Paystation Coin escrow, Coin shutter, Bills, Credit Card Reader, Electronic lock for cash vault, Coin Canister, Bill Stacker, A/C Power, Ethernet, first year extended warranty, for 30 Units $7,865/Unit $235,950 - - Year 1 Price +5% inflation adjustment (If required) Paystation Keys Keys for collection and paystation maintenance (5 green keys,, 2 Yellow Keys, 5 Hopp/Canister Keys, 5 Bill Stacker Keys) $205/group $205 - - - Shipping Luke II Estimated cost for shipment of Paystations.for 30 units. $3,800/30 Units $3,800 - - Year 1 Price +5% inflation adjustment (If required) Extended Warranty Warranty coverage included in year one, at an extended term. $750/paystation/year - $22,500 $22,500 Year 1 Price +5% inflation adjustment Training 2 day On-Site training as outlined in the Proposal $3,250/Training $3,250 - - - Annual Total $243,205 $22,500 $22,500 Year 1 Price +5% inflation adjustment (If required) T2/Digital Software T2/Digital Back-Office for managing pay stations and collecting parking fees. Iris Core Back office management, with FLEX Handheld and CivicSmart Integrations. Real time credit card processing, real time alerts, real time reporting. $40/paystation/month $14,400 $14,400 $14,400 Year 1 Price +5% inflation adjustment (If required) Digital Connect Up to 2,000 Transactions per month $20/paystation/month $7,200 $7,200 $7,200 Year 1 Price +5% inflation adjustment (If required) Greater than 2,000 Transactions per T2/Digital Paystation EMV Installation To migrate to EMV, T2/Digital is providing an additional pricing structure. This structure will include EMV credit card processing. If the City returns the original credit card reader prior to the required cutoff, the City will receive a credit. Should the City elect to go to EMV, all prices quoted herein for Iris and EMV will be the effective price. EMV Credit Card Retrofit EMV credit card reader retrofitted to new Luke II, for 30 paystations $1,300/paystation $39,000 - - - If the City completes this process prior to EMV requirement, the City will receive a unit credit for each credit card reader returned. -$277.50/unit returned -$8,325 - - - Iris Core w/EMV This pricing reflects additional EMV pricing costs and will take effect over the Iris Core fee stated above, for 30 paystations $65/paystation/month $23,400 $23,400 $23,400 Year 1 Price +5% inflation adjustment (If required) Annual Total $54,075 (including returned readers) $23,400 $23,400 Year 1 Price +5% inflation adjustment (If required) Optional T2 Additional Features Genetec Integration T2 integration directly with Genetec $5/paystation/month $1,800 $1,800 $1,800 Year 1 Price +5% inflation adjustment (If required) Extend by Phone T2 Extend By Phone $5/paystation/month $1,800 $1,800 $1,800 Year 1 Price +5% inflation adjustment (If required) Pay by Phone T2 Pay by Phone $5/paystation/month (free if first two used) $1,800 $1,800 $1,800 Year 1 Price +5% inflation adjustment (If required) Coupons T2 Coupons $5/paystation/month (free if first two used) $1,800 $1,800 $1,800 Year 1 Price +5% inflation adjustment (If required) T2 Replacement Parts (Per Part Unless Specified) Display $250 Receipt Issuing Component $710 Electronic Key Source direct from Medecco Magstripe CC Reader $277.50 Bank Note Collector $242.50 Controller $1,625 Receipt Paper Roll $34 Batteries $87.50 Coin Acceptor $327.50 Pin-Hole Camera N/A Power Supply $160 Bill Acceptor $660 Coin Canister $300 Solar Panel $699 Pin-Hole Camera N/A Add RFID $600/paystation Add Solar $699/paystation Add Wireless $445/paystation Add Wifi $250/paystation Add Spanish $255/paystation PRODUCT Scope Unit Price Year 1 Year 2 Year 3 Renewals Parkifi Hardware Hardware for parking sensors and availability. In-Ground Sensors In-Ground parking sensors for up to 3,925 parking spaces. This is based on a 3 year cost. Once installed, maintenance can be performed. In the event a replacement is required, the unit price will be the cost. $25.00/device $98,125.00 - - - Alternate Space Sensors Parking Garage Alternate Sensors (if-applicable) for up to 1,425 sensors. Based on an initial 3 year cost $25.00/device $35,625.00 - - Installation Services Services provided include the cost to implement each space sensor for 5,350 spaces Expenditure will vary based on the year of install. $8.00/device $42,800.00 - - Hardware Maintenance Ongoing support and service to maintain the hardware devices, once installed. For 5,350 sensors $1.33/device $7,133.33 $7,133.33 $7.133.33 $7.133.33 Annual Total $186,683.33 $7,133.33 $7,133.33 $7,133.33 Required Parkifi Software Dashboard Analytics Parking space availability, parking session information for 5,350 spaces $3.00/space/month $192,600 $192,600 $192,600 $192,600 API Integration to Passport Parking availability to push to Passport’s application and pull from Passport’s application for 5,350 spaces. $2.00/space/month $126,000 $126,000 $126,000 $126,000 Annual Total $318,600 $318,600 $318,600 $318,600 Optional Parkifi Software Enforcement Notifications compares how many active T2/Passport payment sessions are on specific payment kiosk(s) supporting a facility/on-street block to how many vehicles are currently parked in the facility, for 5,350 spaces $0.50/space/month $23,550 $23,550 $23,550 $23,550 Wayfinding Integration Integrated partnership with Daktronics. ParkiFi sensors communicate with LED displays of all shapes, sizes and color to provide on-site real-time availability counts to customers on the exterior and/or the interior of garage facilities for 1,750 spaces. $0.50/space/month $10,500 $10,500 $10,500 $10,500 Annual Optional Service Total $34,050 $34,050 $34,050 $34,050 Total Fees Breakout As the City is being given an option on the choice of signs and distribution of signs, the quotes are being left out. System Component Description Year 1 Year 2 Year 3 Year 4-5 Hardware Purchase & Maintenance Prices as of the annual totals quoted. Prices are those directly related to the Hardware. These are the elements which will be required for full system operation. This is less variable fees $429,888.33 $29,633.33 $29,633.33 Variable (Based on 5% Price Adjustments) Software Development, Licensing, and Support Prices of annual operations of all software as quoted in the annual totals. This only includes software marked as required or not optional. Numbers recorded can adjust based on transaction volumes. $392,200 $392,200 $392,200 Variable (Based on 5% Price Adjustments) Project Management LAZ Parking will serve as the single point of contact for the project and will be responsible for managing and coordinating all aspects of the work including project management, administration, coordination, attending regularly scheduled meetings, and subcontracting. LAZ Parking will provide regular written communication to the “City” throughout the course of the project with no less than bi-monthly project status updates from the issue of the Notice to Proceed. The proposed project m $96,000 $96,000 $96,000 $96,000 Annual Total $915,088.33 $517,833.33 $517,833.33 Variable PRODUCT Scope Unit Price Daktronics DMS The City will have the option of selecting out of the following group of Signs. Each price is quoted as the per unit price for the signs, as the City will have full discretion as to the number and distribution of signs. Sign specs are included in the proposal, in the Appendix. GS6 Series The Galaxy GS6 is the best full-feature, high-quality Galaxy series yet. This product provides users a display that runs outstanding graphics and animations using the best contrast in the industry. The 19.8 mm pixel pitch provides a great-looking image and is a popular request among customers. Amber Color GS6-16x80-19.8-A-SF $6,195/Sign Amber Color GS6-32x80-19.8-A-SF $7,250/Sign Amber Color GS6-48x80-19.8-A-SF $8,640/Sign Full Color GS6-16x80-19.8-RGB $7,325/Sign Full Color GS6-32x80-19.8-RGB-SF $9,015/Sign Full Color GS6-48x80-19.8-RGB-SF $11,115/Sign month. Additional $0.02/transaction Variable Variable Variable Variable Annual Total $21,600 $21,600 $21,600 Year 1 Price +5% inflation adjustment (If required) ● Access to OpsMan ○ Reporting ○ Parking Availability ○ Parking Rate Management ○ Zone Management $250/Development Hour 272x620 Multi/Bk 18'3'' x 40'10'' x 11'' 5.55 x 12.44 x 0.28 741.7 (69.0) 712.6 (66.4) 8235 (3736) 34/124 5''–212'' 1334513345 24635 272x640 Multi/Bk 18'3'' x 42'2'' x 11'' 5.55 x 12.84 x 0.28 765.4 (71.3) 735.5 (68.6) 8500 (3856) 34/128 5''–212'' 13805 13805 25460 272x660 Multi/Bk 18'3'' x 43'5'' x 11'' 5.55 x 13.23 x 0.28 789.0 (73.4) 758.5 (70.7) 8760 (3974) 34/132 5''–212'' 14265 14265 26285 288x80 Multi/Bk 19'3'' x 5'9'' x 11'' 5.86 x 1.74 x 0.28 109.6 (10.2) 97.4 (9.3) 1220 (554) 36/16 5''–224'' 1850 1850 3390 288x100 Multi/Bk 19'3'' x 7'0'' x 11'' 5.86 x 2.14 x 0.28 134.5 (12.5) 121.7 (11.6) 1495 (679) 36/20 5''–224'' 2330 2330 4260 288x120 Multi/Bk 19'3'' x 8'4'' x 11'' 5.86 x 2.53 x 0.28 159.5 (14.8) 146.1 (13.9) 1775 (806) 36/24 5''–224'' 2815 2815 5130 288x140 Multi/Bk 19'3'' x 9'8'' x 11'' 5.86 x 2.93 x 0.28 184.5 (17.2) 170.4 (16.2) 2050 (930) 36/28 5''–224'' 3200 3200 5900 288x160 Multi/Bk 19'3'' x 10'11'' x 11'' 5.86 x 3.33 x 0.28 209.5 (19.5) 194.7 (18.6) 2330 (1057) 36/32 5''–224'' 3680 3680 6765 288x180 Multi/Bk 19'3'' x 12'3'' x 11'' 5.86 x 3.72 x 0.28 234.5 (21.8) 219.1 (20.9) 2605 (1182) 36/36 5''–224'' 4160 4160 7635 288x200 Multi/Bk 19'3'' x 13'6'' x 11'' 5.86 x 4.12 x 0.28 259.5 (24.1) 243.4 (23.2) 2885 (1309) 36/40 5''–224'' 4550 4550 8405 288x220 Multi/Bk 19'3'' x 14'10'' x 11'' 5.86 x 4.52 x 0.28 284.5 (26.5) 267.7 (25.5) 3160 (1434) 36/44 5''–224'' 5030 5030 9270 288x240 Multi/Bk 19'3'' x 16'2'' x 11'' 5.86 x 4.91 x 0.28 309.4 (28.8) 292.1 (27.8) 3435 (1559) 36/48 5''–224'' 5510 5510 10140 288x260 Multi/Bk 19'3'' x 17'5'' x 11'' 5.86 x 5.31 x 0.28 334.4 (31.1) 316.4 (30.2) 3715 (1686) 36/52 5''–224'' 5900 5900 10910 288x280 Multi/Bk 19'3'' x 18'9'' x 11'' 5.86 x 5.7 x 0.28 359.4 (33.4) 340.8 (32.5) 3990 (1810) 36/56 5''–224'' 6380 6380 11780 288x300 Multi/Bk 19'3'' x 20'0'' x 11'' 5.86 x 6.1 x 0.28 384.4 (35.7) 365.1 (34.8) 4270 (1937) 36/60 5''–224'' 6860 6860 12645 288x320 Multi/Bk 19'3'' x 21'4'' x 11'' 5.86 x 6.5 x 0.28 409.4 (38.1) 389.4 (37.1) 4545 (2062) 36/64 5''–224'' 7245 7245 13420 288x340 Multi/Bk 19'3'' x 22'8'' x 11'' 5.86 x 6.89 x 0.28 434.4 (40.4) 413.8 (39.4) 4825 (2189) 36/68 5''–224'' 7730 7730 14285 288x360 Multi/Bk 19'3'' x 23'11'' x 11'' 5.86 x 7.29 x 0.28 459.4 (42.7) 438.1 (41.8) 5100 (2314) 36/72 5''–224'' 8210 8210 15150 288x380 Multi/Bk 19'3'' x 25'3'' x 11'' 5.86 x 7.69 x 0.28 484.3 (45.1) 462.4 (44.1) 5380 (2441) 36/76 5''–224'' 8595 8595 15925 288x400 Multi/Bk 19'3'' x 26'6'' x 11'' 5.86 x 8.08 x 0.28 509.3 (47.3) 486.8 (46.4) 5655 (2566) 36/80 5''–224'' 9080 9080 16790 288x420 Multi/Bk 19'3'' x 27'10'' x 11'' 5.86 x 8.48 x 0.28 534.3 (49.7) 511.1 (48.7) 5935 (2693) 36/84 5''–224'' 9560 9560 17660 288x440 Multi/Bk 19'3'' x 29'2'' x 11'' 5.86 x 8.87 x 0.28 559.3 (52.0) 535.4 (51.0) 6210 (2817) 36/88 5''–224'' 9945 9945 18430 288x460 Multi/Bk 19'3'' x 30'5'' x 11'' 5.86 x 9.27 x 0.28 584.3 (54.3) 559.8 (53.4) 6490 (2944) 36/92 5''–224'' 1044010440 19315 288x480 Multi/Bk 19'3'' x 31'9'' x 11'' 5.86 x 9.67 x 0.28 609.3 (56.7) 584.1 (55.7) 6765 (3069) 36/96 5''–224'' 10925 10925 20180 288x500 Multi/Bk 19'3'' x 33'0'' x 11'' 5.86 x 10.06 x 0.28 634.3 (59.0) 608.4 (58.0) 7045 (3196) 36/100 5''–224'' 11310 11310 20955 288x520 Multi/Bk 19'3'' x 34'4'' x 11'' 5.86 x 10.46 x 0.28 659.2 (61.3) 632.8 (60.3) 7320 (3321) 36/104 5''–224'' 11790 11790 21820 288x540 Multi/Bk 19'3'' x 35'8'' x 11'' 5.86 x 10.86 x 0.28 684.2 (63.6) 657.1 (62.1) 7595 (3446) 36/108 5''–224'' 12275 12275 22690 288x560 Multi/Bk 19'3'' x 36'11'' x 11'' 5.86 x 11.25 x 0.28 709.2 (65.9) 681.5 (64.4) 7875 (3573) 36/112 5''–224'' 12660 12660 23460 288x580 Multi/Bk 19'3'' x 38'3'' x 11'' 5.86 x 11.65 x 0.28 734.2 (68.3) 705.8 (66.7) 8150 (3697) 36/116 5''–224'' 13140 13140 24325 288x600 Multi/Bk 19'3'' x 39'6'' x 11'' 5.86 x 12.04 x 0.28 759.2 (70.6) 730.1 (69.0) 8430 (3824) 36/120 5''–224'' 13620 13620 25195 288x620 Multi/Bk 19'3'' x 40'10'' x 11'' 5.86 x 12.44 x 0.28 784.2 (72.9) 754.5 (71.3) 8705 (3949) 36/124 5''–224'' 1400514005 25965 288x640 Multi/Bk 19'3'' x 42'2'' x 11'' 5.86 x 12.84 x 0.28 809.2 (75.2) 778.8 (73.7) 8985 (4076) 36/128 5''–224'' 1449014490 26835 288x660 Multi/Bk 19'3'' x 43'5'' x 11'' 5.86 x 13.23 x 0.28 834.1 (77.5) 803.1 (76.0) 9260 (4201) 36/132 5''–224'' 14970 14970 27700 240x480 Multi/Bk 16'2'' x 31'9'' x 11'' 4.91 x 9.67 x 0.28 510.4 (47.5) 486.8 (46.1) 5670 (2572) 30/96 5''–187'' 9380 9380 17095 240x500 Multi/Bk 16'2'' x 33'0'' x 11'' 4.91 x 10.06 x 0.28 531.3 (49.4) 507.0 (48.0) 5900 (2677) 30/100 5''–187'' 9705 9705 17740 240x520 Multi/Bk 16'2'' x 34'4'' x 11'' 4.91 x 10.46 x 0.28 552.2 (51.4) 527.3 (49.9) 6130 (2781) 30/104 5''–187'' 10120 10120 18480 240x540 Multi/Bk 16'2'' x 35'8'' x 11'' 4.91 x 10.86 x 0.28 573.2 (53.3) 547.6 (51.4) 6365 (2888) 30/108 5''–187'' 10540 10540 19215 240x560 Multi/Bk 16'2'' x 36'11'' x 11'' 4.91 x 11.25 x 0.28 594.1 (55.2) 567.9 (53.3) 6595 (2992) 30/112 5''–187'' 10860 10860 19860 240x580 Multi/Bk 16'2'' x 38'3'' x 11'' 4.91 x 11.65 x 0.28 615.0 (57.2) 588.2 (55.2) 6830 (3099) 30/116 5''–187'' 11275 11275 20600 240x600 Multi/Bk 16'2'' x 39'6'' x 11'' 4.91 x 12.04 x 0.28 636.0 (59.1) 608.4 (57.1) 7060 (3203) 30/120 5''–187'' 11695 11695 21335 240x620 Multi/Bk 16'2'' x 40'10'' x 11'' 4.91 x 12.44 x 0.28 656.9 (61.1) 628.7 (59.0) 7295 (3309) 30/124 5''–187'' 12015 12015 21980 240x640 Multi/Bk 16'2'' x 42'2'' x 11'' 4.91 x 12.84 x 0.28 677.8 (63.0) 649.0 (61.0) 7525 (3414) 30/128 5''–187'' 12435 12435 22720 240x660 Multi/Bk 16'2'' x 43'5'' x 11'' 4.91 x 13.23 x 0.28 698.7 (65.0) 669.3 (62.9) 7760 (3520) 30/132 5''–187'' 12850 12850 23460 256x80 Multi/Bk 17'2'' x 5'9'' x 11'' 5.23 x 1.74 x 0.28 97.7 (9.1) 86.6 (8.2) 1085 (493) 32/16 5''–199'' 1680 1680 3050 256x100 Multi/Bk 17'2'' x 7'0'' x 11'' 5.23 x 2.14 x 0.28 120.0 (11.2) 108.2 (10.2) 1335 (606) 32/20 5''–199'' 2120 2120 3830 256x120 Multi/Bk 17'2'' x 8'4'' x 11'' 5.23 x 2.53 x 0.28 142.3 (13.2) 129.8 (12.2) 1580 (717) 32/24 5''–199'' 2555 2555 4615 256x140 Multi/Bk 17'2'' x 9'8'' x 11'' 5.23 x 2.93 x 0.28 164.5 (15.3) 151.5 (14.3) 1830 (831) 32/28 5''–199'' 2900 2900 5300 256x160 Multi/Bk 17'2'' x 10'11'' x 11'' 5.23 x 3.33 x 0.28 186.8 (17.4) 173.1 (16.3) 2075 (942) 32/32 5''–199'' 3340 3340 6080 256x180 Multi/Bk 17'2'' x 12'3'' x 11'' 5.23 x 3.72 x 0.28 209.1 (19.5) 194.7 (18.4) 2325 (1055) 32/36 5''–199'' 3775 3775 6860 256x200 Multi/Bk 17'2'' x 13'6'' x 11'' 5.23 x 4.12 x 0.28 231.4 (21.5) 216.4 (20.4) 2570 (1166) 32/40 5''–199'' 4120 4120 7550 256x220 Multi/Bk 17'2'' x 14'10'' x 11'' 5.23 x 4.52 x 0.28 253.7 (23.6) 238.0 (22.4) 2820 (1280) 32/44 5''–199'' 4560 4560 8330 256x240 Multi/Bk 17'2'' x 16'2'' x 11'' 5.23 x 4.91 x 0.28 276.0 (25.7) 259.6 (24.5) 3065 (1391) 32/48 5''–199'' 5000 5000 9110 256x260 Multi/Bk 17'2'' x 17'5'' x 11'' 5.23 x 5.31 x 0.28 298.2 (27.8) 281.3 (26.5) 3315 (1504) 32/52 5''–199'' 5340 5340 9800 256x280 Multi/Bk 17'2'' x 18'9'' x 11'' 5.23 x 5.7 x 0.28 320.5 (29.8) 302.9 (28.6) 3560 (1615) 32/56 5''–199'' 5780 5780 10580 256x300 Multi/Bk 17'2'' x 20'0'' x 11'' 5.23 x 6.1 x 0.28 342.8 (31.9) 324.5 (30.6) 3810 (1729) 32/60 5''–199'' 6220 6220 11360 256x320 Multi/Bk 17'2'' x 21'4'' x 11'' 5.23 x 6.5 x 0.28 365.1 (34.0) 346.2 (32.6) 4055 (1840) 32/64 5''–199'' 6560 6560 12045 256x340 Multi/Bk 17'2'' x 22'8'' x 11'' 5.23 x 6.89 x 0.28 387.4 (36.0) 367.8 (34.7) 4300 (1951) 32/68 5''–199'' 7000 7000 12830 256x360 Multi/Bk 17'2'' x 23'11'' x 11'' 5.23 x 7.29 x 0.28 409.6 (38.1) 389.4 (36.7) 4550 (2064) 32/72 5''–199'' 7440 7440 13610 256x380 Multi/Bk 17'2'' x 25'3'' x 11'' 5.23 x 7.69 x 0.28 431.9 (40.2) 411.1 (38.8) 4795 (2175) 32/76 5''–199'' 7780 7780 14295 256x400 Multi/Bk 17'2'' x 26'6'' x 11'' 5.23 x 8.08 x 0.28 454.2 (42.3) 432.7 (40.8) 5045 (2289) 32/80 5''–199'' 8220 8220 15080 256x420 Multi/Bk 17'2'' x 27'10'' x 11'' 5.23 x 8.48 x 0.28 476.5 (44.4) 454.3 (42.8) 5290 (2400) 32/84 5''–199'' 8660 8660 15860 256x440 Multi/Bk 17'2'' x 29'2'' x 11'' 5.23 x 8.87 x 0.28 498.8 (46.4) 476.0 (44.9) 5540 (2513) 32/88 5''–199'' 9000 9000 16545 256x460 Multi/Bk 17'2'' x 30'5'' x 11'' 5.23 x 9.27 x 0.28 521.1 (48.5) 497.6 (46.9) 5785 (2625) 32/92 5''–199'' 9460 9460 17340 256x480 Multi/Bk 17'2'' x 31'9'' x 11'' 5.23 x 9.67 x 0.28 543.3 (50.6) 519.2 (49.0) 6035 (2738) 32/96 5''–199'' 9895 9895 18125 256x500 Multi/Bk 17'2'' x 33'0'' x 11'' 5.23 x 10.06 x 0.28 565.6 (52.6) 540.8 (51.0) 6280 (2849) 32/100 5''–199'' 10240 10240 18810 256x520 Multi/Bk 17'2'' x 34'4'' x 11'' 5.23 x 10.46 x 0.28 587.9 (54.7) 562.5 (53.0) 6530 (2962) 32/104 5''–199'' 10680 10680 19590 256x540 Multi/Bk 17'2'' x 35'8'' x 11'' 5.23 x 10.86 x 0.28 610.2 (56.8) 584.1 (54.6) 6775 (3074) 32/108 5''–199'' 11115 11115 20375 256x560 Multi/Bk 17'2'' x 36'11'' x 11'' 5.23 x 11.25 x 0.28 632.5 (58.8) 605.7 (56.6) 7025 (3187) 32/112 5''–199'' 11460 11460 21060 208x340 Multi/Bk 14'1'' x 22'8'' x 11'' 4.28 x 6.89 x 0.28 316.9 (29.5) 298.8 (28.6) 3520 (1597) 26/68 5''–162'' 5905 5905 10640 208x360 Multi/Bk 14'1'' x 23'11'' x 11'' 4.28 x 7.29 x 0.28 335.1 (31.2) 316.4 (30.2) 3720 (1688) 26/72 5''–162'' 6280 6280 11295 208x380 Multi/Bk 14'1'' x 25'3'' x 11'' 4.28 x 7.69 x 0.28 353.3 (32.9) 334.0 (31.9) 3925 (1781) 26/76 5''–162'' 6560 6560 11850 208x400 Multi/Bk 14'1'' x 26'6'' x 11'' 4.28 x 8.08 x 0.28 371.5 (34.6) 351.6 (33.6) 4125 (1872) 26/80 5''–162'' 6935 6935 12505 208x420 Multi/Bk 14'1'' x 27'10'' x 11'' 4.28 x 8.48 x 0.28 389.8 (36.3) 369.1 (35.3) 4330 (1965) 26/84 5''–162'' 7310 7310 13160 208x440 Multi/Bk 14'1'' x 29'2'' x 11'' 4.28 x 8.87 x 0.28 408.0 (38.0) 386.7 (37.0) 4530 (2055) 26/88 5''–162'' 7585 7585 13715 208x460 Multi/Bk 14'1'' x 30'5'' x 11'' 4.28 x 9.27 x 0.28 426.2 (39.7) 404.3 (38.6) 4735 (2148) 26/92 5''–162'' 7980 7980 14385 208x480 Multi/Bk 14'1'' x 31'9'' x 11'' 4.28 x 9.67 x 0.28 444.4 (41.4) 421.9 (40.3) 4935 (2239) 26/96 5''–162'' 8355 8355 15040 208x500 Multi/Bk 14'1'' x 33'0'' x 11'' 4.28 x 10.06 x 0.28 462.7 (43.1) 439.4 (42.0) 5140 (2332) 26/100 5''–162'' 8630 8630 15595 208x520 Multi/Bk 14'1'' x 34'4'' x 11'' 4.28 x 10.46 x 0.28 480.9 (44.8) 457.0 (43.7) 5340 (2423) 26/104 5''–162'' 9005 9005 16250 208x540 Multi/Bk 14'1'' x 35'8'' x 11'' 4.28 x 10.86 x 0.28 499.1 (46.5) 474.6 (44.9) 5545 (2516) 26/108 5''–162'' 9380 9380 16905 208x560 Multi/Bk 14'1'' x 36'11'' x 11'' 4.28 x 11.25 x 0.28 517.3 (48.2) 492.2 (46.6) 5745 (2606) 26/112 5''–162'' 9660 9660 17460 208x580 Multi/Bk 14'1'' x 38'3'' x 11'' 4.28 x 11.65 x 0.28 535.6 (49.9) 509.8 (48.3) 5945 (2697) 26/116 5''–162'' 1003510035 18115 208x600 Multi/Bk 14'1'' x 39'6'' x 11'' 4.28 x 12.04 x 0.28 553.8 (51.5) 527.3 (50.0) 6150 (2790) 26/120 5''–162'' 10410 10410 18765 208x620 Multi/Bk 14'1'' x 40'10'' x 11'' 4.28 x 12.44 x 0.28 572.0 (53.2) 544.9 (51.7) 6350 (2881) 26/124 5''–162'' 10685 10685 19325 208x640 Multi/Bk 14'1'' x 42'2'' x 11'' 4.28 x 12.84 x 0.28 590.2 (55.0) 562.5 (53.3) 6555 (2974) 26/128 5''–162'' 11060 11060 19975 208x660 Multi/Bk 14'1'' x 43'5'' x 11'' 4.28 x 13.23 x 0.28 608.5 (56.6) 580.1 (55.0) 6755 (3065) 26/132 5''–162'' 11435 11435 20630 224x80 Multi/Bk 15'1'' x 5'9'' x 11'' 4.6 x 1.74 x 0.28 85.8 (8.0) 75.8 (7.2) 955 (434) 28/16 5''–174'' 1505 1505 2705 224x100 Multi/Bk 15'1'' x 7'0'' x 11'' 4.6 x 2.14 x 0.28 105.4 (9.8) 94.7 (9.0) 1175 (533) 28/20 5''–174'' 1900 1900 3400 224x120 Multi/Bk 15'1'' x 8'4'' x 11'' 4.6 x 2.53 x 0.28 125.0 (11.6) 113.6 (10.8) 1390 (631) 28/24 5''–174'' 2300 2300 4100 224x140 Multi/Bk 15'1'' x 9'8'' x 11'' 4.6 x 2.93 x 0.28 144.6 (13.5) 132.5 (12.6) 1605 (729) 28/28 5''–174'' 2600 2600 4700 224x160 Multi/Bk 15'1'' x 10'11'' x 11'' 4.6 x 3.33 x 0.28 164.2 (15.3) 151.5 (14.4) 1825 (828) 28/32 5''–174'' 2995 2995 5395 224x180 Multi/Bk 15'1'' x 12'3'' x 11'' 4.6 x 3.72 x 0.28 183.7 (17.1) 170.4 (16.2) 2040 (926) 28/36 5''–174'' 3390 3390 6090 224x200 Multi/Bk 15'1'' x 13'6'' x 11'' 4.6 x 4.12 x 0.28 203.3 (19.0) 189.3 (18.0) 2260 (1026) 28/40 5''–174'' 3690 3690 6690 224x220 Multi/Bk 15'1'' x 14'10'' x 11'' 4.6 x 4.52 x 0.28 222.9 (20.8) 208.3 (19.8) 2475 (1123) 28/44 5''–174'' 4085 4085 7385 224x240 Multi/Bk 15'1'' x 16'2'' x 11'' 4.6 x 4.91 x 0.28 242.5 (22.6) 227.2 (21.6) 2695 (1223) 28/48 5''–174'' 4480 4480 8080 224x260 Multi/Bk 15'1'' x 17'5'' x 11'' 4.6 x 5.31 x 0.28 262.0 (24.4) 246.1 (23.4) 2910 (1320) 28/52 5''–174'' 4780 4780 8680 224x280 Multi/Bk 15'1'' x 18'9'' x 11'' 4.6 x 5.7 x 0.28 281.6 (26.2) 265.0 (25.2) 3130 (1420) 28/56 5''–174'' 5180 5180 9380 224x300 Multi/Bk 15'1'' x 20'0'' x 11'' 4.6 x 6.1 x 0.28 301.2 (28.1) 284.0 (27.0) 3345 (1518) 28/60 5''–174'' 5575 5575 10075 224x320 Multi/Bk 15'1'' x 21'4'' x 11'' 4.6 x 6.5 x 0.28 320.8 (29.9) 302.9 (28.8) 3565 (1618) 28/64 5''–174'' 5875 5875 10675 224x340 Multi/Bk 15'1'' x 22'8'' x 11'' 4.6 x 6.89 x 0.28 340.4 (31.7) 321.8 (30.6) 3780 (1715) 28/68 5''–174'' 6270 6270 11370 224x360 Multi/Bk 15'1'' x 23'11'' x 11'' 4.6 x 7.29 x 0.28 359.9 (33.5) 340.8 (32.4) 4000 (1815) 28/72 5''–174'' 6665 6665 12065 224x380 Multi/Bk 15'1'' x 25'3'' x 11'' 4.6 x 7.69 x 0.28 379.5 (35.4) 359.7 (34.2) 4215 (1912) 28/76 5''–174'' 6965 6965 12665 224x400 Multi/Bk 15'1'' x 26'6'' x 11'' 4.6 x 8.08 x 0.28 399.1 (37.2) 378.6 (36.0) 4430 (2010) 28/80 5''–174'' 7360 7360 13360 224x420 Multi/Bk 15'1'' x 27'10'' x 11'' 4.6 x 8.48 x 0.28 418.7 (39.0) 397.5 (37.8) 4650 (2110) 28/84 5''–174'' 7760 7760 14060 176x200 Multi/Bk 12'0'' x 13'6'' x 11'' 3.64 x 4.12 x 0.28 161.2 (15.0) 148.8 (14.0) 1790 (812) 22/40 5''–137'' 3050 3050 5405 176x220 Multi/Bk 12'0'' x 14'10'' x 11'' 3.64 x 4.52 x 0.28 176.7 (16.5) 163.6 (15.4) 1965 (892) 22/44 5''–137'' 3380 3380 5975 176x240 Multi/Bk 12'0'' x 16'2'' x 11'' 3.64 x 4.91 x 0.28 192.2 (17.9) 178.5 (16.8) 2135 (969) 22/48 5''–137'' 3710 3710 6540 176x260 Multi/Bk 12'0'' x 17'5'' x 11'' 3.64 x 5.31 x 0.28 207.8 (19.3) 193.4 (18.2) 2310 (1048) 22/52 5''–137'' 3945 3945 7010 176x280 Multi/Bk 12'0'' x 18'9'' x 11'' 3.64 x 5.7 x 0.28 223.3 (20.7) 208.3 (19.6) 2480 (1125) 22/56 5''–137'' 4280 4280 7580 176x300 Multi/Bk 12'0'' x 20'0'' x 11'' 3.64 x 6.1 x 0.28 238.8 (22.2) 223.1 (21.0) 2655 (1205) 22/60 5''–137'' 4610 4610 8145 176x320 Multi/Bk 12'0'' x 21'4'' x 11'' 3.64 x 6.5 x 0.28 254.3 (23.7) 238.0 (22.4) 2825 (1282) 22/64 5''–137'' 4845 4845 8620 176x340 Multi/Bk 12'0'' x 22'8'' x 11'' 3.64 x 6.89 x 0.28 269.8 (25.1) 252.9 (23.8) 3000 (1361) 22/68 5''–137'' 5180 5180 9185 176x360 Multi/Bk 12'0'' x 23'11'' x 11'' 3.64 x 7.29 x 0.28 285.4 (26.5) 267.7 (25.2) 3170 (1438) 22/72 5''–137'' 5510 5510 9755 176x380 Multi/Bk 12'0'' x 25'3'' x 11'' 3.64 x 7.69 x 0.28 300.9 (28.0) 282.6 (26.6) 3340 (1515) 22/76 5''–137'' 5745 5745 10225 176x400 Multi/Bk 12'0'' x 26'6'' x 11'' 3.64 x 8.08 x 0.28 316.4 (29.4) 297.5 (28.0) 3515 (1595) 22/80 5''–137'' 6075 6075 10790 176x420 Multi/Bk 12'0'' x 27'10'' x 11'' 3.64 x 8.48 x 0.28 331.9 (30.9) 312.4 (29.4) 3685 (1672) 22/84 5''–137'' 6410 6410 11360 176x440 Multi/Bk 12'0'' x 29'2'' x 11'' 3.64 x 8.87 x 0.28 347.5 (32.3) 327.2 (30.8) 3860 (1751) 22/88 5''–137'' 6645 6645 11830 176x460 Multi/Bk 12'0'' x 30'5'' x 11'' 3.64 x 9.27 x 0.28 363.0 (33.7) 342.1 (32.2) 4030 (1828) 22/92 5''–137'' 6995 6995 12415 176x480 Multi/Bk 12'0'' x 31'9'' x 11'' 3.64 x 9.67 x 0.28 378.5 (35.2) 357.0 (33.6) 4205 (1908) 22/96 5''–137'' 7325 7325 12980 176x500 Multi/Bk 12'0'' x 33'0'' x 11'' 3.64 x 10.06 x 0.28 394.0 (36.6) 371.8 (35.0) 4375 (1985) 22/100 5''–137'' 7560 7560 13455 176x520 Multi/Bk 12'0'' x 34'4'' x 11'' 3.64 x 10.46 x 0.28 409.5 (38.1) 386.7 (36.4) 4550 (2064) 22/104 5''–137'' 7890 7890 14020 176x540 Multi/Bk 12'0'' x 35'8'' x 11'' 3.64 x 10.86 x 0.28 425.1 (39.5) 401.6 (37.5) 4720 (2141) 22/108 5''–137'' 8225 8225 14590 176x560 Multi/Bk 12'0'' x 36'11'' x 11'' 3.64 x 11.25 x 0.28 440.6 (41.0) 416.5 (38.9) 4895 (2221) 22/112 5''–137'' 8460 8460 15060 176x580 Multi/Bk 12'0'' x 38'3'' x 11'' 3.64 x 11.65 x 0.28 456.1 (42.4) 431.3 (40.3) 5065 (2298) 22/116 5''–137'' 8790 8790 15625 176x600 Multi/Bk 12'0'' x 39'6'' x 11'' 3.64 x 12.04 x 0.28 471.6 (43.8) 446.2 (41.7) 5240 (2377) 22/120 5''–137'' 9125 9125 16195 176x620 Multi/Bk 12'0'' x 40'10'' x 11'' 3.64 x 12.44 x 0.28 487.2 (45.3) 461.1 (43.1) 5410 (2454) 22/124 5''–137'' 9360 9360 16665 176x640 Multi/Bk 12'0'' x 42'2'' x 11'' 3.64 x 12.84 x 0.28 502.7 (46.7) 476.0 (44.5) 5580 (2532) 22/128 5''–137'' 9690 9690 17235 176x660 Multi/Bk 12'0'' x 43'5'' x 11'' 3.64 x 13.23 x 0.28 518.2 (48.2) 490.8 (45.9) 5755 (2611) 22/132 5''–137'' 1002010020 17800 192x80 Multi/Bk 13'0'' x 5'9'' x 11'' 3.96 x 1.74 x 0.28 74.0 (6.9) 64.9 (6.2) 825 (375) 24/16 5''–149'' 1335 1335 2365 192x100 Multi/Bk 13'0'' x 7'0'' x 11'' 3.96 x 2.14 x 0.28 90.9 (8.5) 81.2 (7.8) 1010 (459) 24/20 5''–149'' 1695 1695 2975 192x120 Multi/Bk 13'0'' x 8'4'' x 11'' 3.96 x 2.53 x 0.28 107.7 (10.0) 97.4 (9.4) 1200 (545) 24/24 5''–149'' 2040 2040 3585 192x140 Multi/Bk 13'0'' x 9'8'' x 11'' 3.96 x 2.93 x 0.28 124.6 (11.6) 113.6 (10.9) 1385 (629) 24/28 5''–149'' 2300 2300 4100 192x160 Multi/Bk 13'0'' x 10'11'' x 11'' 3.96 x 3.33 x 0.28 141.5 (13.2) 129.8 (12.5) 1575 (715) 24/32 5''–149'' 2650 2650 4710 192x180 Multi/Bk 13'0'' x 12'3'' x 11'' 3.96 x 3.72 x 0.28 158.4 (14.7) 146.1 (14.0) 1760 (799) 24/36 5''–149'' 3005 3005 5300 192x200 Multi/Bk 13'0'' x 13'6'' x 11'' 3.96 x 4.12 x 0.28 175.2 (16.3) 162.3 (15.6) 1950 (885) 24/40 5''–149'' 3260 3260 5835 192x220 Multi/Bk 13'0'' x 14'10'' x 11'' 3.96 x 4.52 x 0.28 192.1 (17.9) 178.5 (17.2) 2135 (969) 24/44 5''–149'' 3615 3615 6445 192x240 Multi/Bk 13'0'' x 16'2'' x 11'' 3.96 x 4.91 x 0.28 209.0 (19.4) 194.7 (18.7) 2320 (1053) 24/48 5''–149'' 3970 3970 7055 192x260 Multi/Bk 13'0'' x 17'5'' x 11'' 3.96 x 5.31 x 0.28 225.9 (21.0) 211.0 (20.3) 2510 (1139) 24/52 5''–149'' 4225 4225 7570 192x280 Multi/Bk 13'0'' x 18'9'' x 11'' 3.96 x 5.7 x 0.28 242.7 (22.6) 227.2 (21.8) 2695 (1223) 24/56 5''–149'' 4580 4580 8180 128x660 Sing/Bk 8'10'' x 43'5'' x 11'' 2.69 x 13.23 x 0.28 382.8 (35.6) 357.0 (34.1) 4250 (1928) 16/132 5''–99'' 6780 6780 12435 144x80 Sing/Bk 9'11'' x 5'9'' x 11'' 3.01 x 1.74 x 0.28 56.2 (5.2) 48.7 (4.6) 625 (284) 18/16 5''–112'' 925 925 1695 144x100 Sing/Bk 9'11'' x 7'0'' x 11'' 3.01 x 2.14 x 0.28 69.0 (6.4) 60.9 (5.8) 770 (350) 18/20 5''–112'' 1165 1165 2130 144x120 Sing/Bk 9'11'' x 8'4'' x 11'' 3.01 x 2.53 x 0.28 81.8 (7.6) 73.1 (7.0) 910 (413) 18/24 5''–112'' 1410 1410 2565 144x140 Sing/Bk 9'11'' x 9'8'' x 11'' 3.01 x 2.93 x 0.28 94.7 (8.8) 85.2 (8.1) 1055 (479) 18/28 5''–112'' 1600 1600 2950 144x160 Sing/Bk 9'11'' x 10'11'' x 11'' 3.01 x 3.33 x 0.28 107.5 (10.0) 97.4 (9.3) 1195 (543) 18/32 5''–112'' 1840 1840 3385 144x180 Sing/Bk 9'11'' x 12'3'' x 11'' 3.01 x 3.72 x 0.28 120.3 (11.2) 109.6 (10.4) 1340 (608) 18/36 5''–112'' 2080 2080 3820 144x200 Sing/Bk 9'11'' x 13'6'' x 11'' 3.01 x 4.12 x 0.28 133.1 (12.4) 121.7 (11.6) 1480 (672) 18/40 5''–112'' 2275 2275 4205 144x220 Sing/Bk 9'11'' x 14'10'' x 11'' 3.01 x 4.52 x 0.28 145.9 (13.6) 133.9 (12.8) 1620 (735) 18/44 5''–112'' 2515 2515 4635 144x240 Sing/Bk 9'11'' x 16'2'' x 11'' 3.01 x 4.91 x 0.28 158.7 (14.8) 146.1 (13.9) 1765 (801) 18/48 5''–112'' 2755 2755 5070 144x260 Sing/Bk 9'11'' x 17'5'' x 11'' 3.01 x 5.31 x 0.28 171.6 (16.0) 158.2 (15.1) 1905 (865) 18/52 5''–112'' 2950 2950 5455 144x280 Sing/Bk 9'11'' x 18'9'' x 11'' 3.01 x 5.7 x 0.28 184.4 (17.2) 170.4 (16.2) 2050 (930) 18/56 5''–112'' 3190 3190 5890 144x300 Sing/Bk 9'11'' x 20'0'' x 11'' 3.01 x 6.1 x 0.28 197.2 (18.4) 182.6 (17.4) 2190 (994) 18/60 5''–112'' 3430 3430 6325 144x320 Sing/Bk 9'11'' x 21'4'' x 11'' 3.01 x 6.5 x 0.28 210.0 (19.6) 194.7 (18.6) 2335 (1060) 18/64 5''–112'' 3625 3625 6710 144x340 Sing/Bk 9'11'' x 22'8'' x 11'' 3.01 x 6.89 x 0.28 222.8 (20.7) 206.9 (19.7) 2475 (1123) 18/68 5''–112'' 3865 3865 7145 144x360 Sing/Bk 9'11'' x 23'11'' x 11'' 3.01 x 7.29 x 0.28 235.7 (21.9) 219.1 (20.9) 2620 (1189) 18/72 5''–112'' 4105 4105 7575 144x380 Sing/Bk 9'11'' x 25'3'' x 11'' 3.01 x 7.69 x 0.28 248.5 (23.1) 231.2 (22.0) 2760 (1252) 18/76 5''–112'' 4300 4300 7965 144x400 Sing/Bk 9'11'' x 26'6'' x 11'' 3.01 x 8.08 x 0.28 261.3 (24.3) 243.4 (23.2) 2905 (1318) 18/80 5''–112'' 4540 4540 8395 144x420 Sing/Bk 9'11'' x 27'10'' x 11'' 3.01 x 8.48 x 0.28 274.1 (25.5) 255.6 (24.4) 3045 (1382) 18/84 5''–112'' 4780 4780 8830 144x440 Sing/Bk 9'11'' x 29'2'' x 11'' 3.01 x 8.87 x 0.28 286.9 (26.7) 267.7 (25.5) 3185 (1445) 18/88 5''–112'' 4975 4975 9215 144x460 Sing/Bk 9'11'' x 30'5'' x 11'' 3.01 x 9.27 x 0.28 299.7 (27.9) 279.9 (26.7) 3330 (1511) 18/92 5''–112'' 5220 5220 9660 144x480 Sing/Bk 9'11'' x 31'9'' x 11'' 3.01 x 9.67 x 0.28 312.6 (29.1) 292.1 (27.8) 3470 (1574) 18/96 5''–112'' 5465 5465 10090 144x500 Sing/Bk 9'11'' x 33'0'' x 11'' 3.01 x 10.06 x 0.28 325.4 (30.3) 304.2 (29.0) 3615 (1640) 18/100 5''–112'' 5655 5655 10480 144x520 Sing/Bk 9'11'' x 34'4'' x 11'' 3.01 x 10.46 x 0.28 338.2 (31.5) 316.4 (30.2) 3755 (1704) 18/104 5''–112'' 5895 5895 10910 144x540 Sing/Bk 9'11'' x 35'8'' x 11'' 3.01 x 10.86 x 0.28 351.0 (32.7) 328.6 (31.0) 3900 (1770) 18/108 5''–112'' 6140 6140 11345 144x560 Sing/Bk 9'11'' x 36'11'' x 11'' 3.01 x 11.25 x 0.28 363.8 (33.9) 340.8 (32.2) 4040 (1833) 18/112 5''–112'' 6330 6330 11730 144x580 Sing/Bk 9'11'' x 38'3'' x 11'' 3.01 x 11.65 x 0.28 376.7 (35.1) 352.9 (33.4) 4185 (1899) 18/116 5''–112'' 6570 6570 12165 144x600 Sing/Bk 9'11'' x 39'6'' x 11'' 3.01 x 12.04 x 0.28 389.5 (36.2) 365.1 (34.5) 4325 (1962) 18/120 5''–112'' 6810 6810 12600 144x620 Sing/Bk 9'11'' x 40'10'' x 11'' 3.01 x 12.44 x 0.28 402.3 (37.4) 377.3 (35.7) 4470 (2028) 18/124 5''–112'' 7005 7005 12985 144x640 Sing/Bk 9'11'' x 42'2'' x 11'' 3.01 x 12.84 x 0.28 415.1 (38.6) 389.4 (36.8) 4610 (2092) 18/128 5''–112'' 7245 7245 13420 144x660 Sing/Bk 9'11'' x 43'5'' x 11'' 3.01 x 13.23 x 0.28 427.9 (39.8) 401.6 (38.0) 4750 (2155) 18/132 5''–112'' 7485 7485 13850 160x80 Multi/Bk 10'11'' x 5'9'' x 11'' 3.33 x 1.74 x 0.28 62.1 (5.8) 54.1 (5.1) 690 (313) 20/16 5''–124'' 1165 1165 2020 160x100 Multi/Bk 10'11'' x 7'0'' x 11'' 3.33 x 2.14 x 0.28 76.3 (7.1) 67.6 (6.4) 850 (386) 20/20 5''–124'' 1475 1475 2545 160x120 Multi/Bk 10'11'' x 8'4'' x 11'' 3.33 x 2.53 x 0.28 90.5 (8.4) 81.2 (7.7) 1005 (456) 20/24 5''–124'' 1785 1785 3070 160x140 Multi/Bk 10'11'' x 9'8'' x 11'' 3.33 x 2.93 x 0.28 104.6 (9.8) 94.7 (9.0) 1165 (529) 20/28 5''–124'' 2000 2000 3500 96x260 Sing/Ft 6'9'' x 17'2'' x 5'' 2.06 x 5.23 x 0.13 115.6 (10.8) 105.5 (10.4) 835 (379) 12/52 5''–74'' 2500 2500 4175 96x280 Sing/Ft 6'9'' x 18'6'' x 5'' 2.06 x 5.63 x 0.13 124.4 (11.6) 113.6 (11.2) 900 (409) 12/56 5''–74'' 2690 2690 4490 96x300 Sing/Ft 6'9'' x 19'9'' x 5'' 2.06 x 6.02 x 0.13 133.1 (12.4) 121.7 (12.0) 960 (436) 12/60 5''–74'' 2880 2880 4805 96x320 Sing/Ft 6'9'' x 21'1'' x 5'' 2.06 x 6.42 x 0.13 141.9 (13.2) 129.8 (12.8) 1025 (465) 12/64 5''–74'' 3065 3065 5125 96x340 Sing/Ft 6'9'' x 22'5'' x 5'' 2.06 x 6.82 x 0.13 150.6 (14.0) 138.0 (13.6) 1085 (493) 12/68 5''–74'' 3255 3255 5440 96x360 Sing/Ft 6'9'' x 23'8'' x 5'' 2.06 x 7.21 x 0.13 159.4 (14.9) 146.1 (14.4) 1150 (522) 12/72 5''–74'' 3445 3445 5760 96x380 Sing/Ft 6'9'' x 25'0'' x 5'' 2.06 x 7.61 x 0.13 168.2 (15.7) 154.2 (15.2) 1215 (552) 12/76 5''–74'' 3635 3635 6075 96x400 Sing/Ft 6'9'' x 26'3'' x 5'' 2.06 x 8.01 x 0.13 176.9 (16.5) 162.3 (16.0) 1275 (579) 12/80 5''–74'' 3820 3820 6395 112x80 Sing/Bk 7'10'' x 5'9'' x 11'' 2.38 x 1.74 x 0.28 44.3 (4.1) 37.9 (3.7) 495 (225) 14/16 5''–87'' 755 755 1355 112x100 Sing/Bk 7'10'' x 7'0'' x 11'' 2.38 x 2.14 x 0.28 54.5 (5.1) 47.4 (4.6) 605 (275) 14/20 5''–87'' 950 950 1700 112x120 Sing/Bk 7'10'' x 8'4'' x 11'' 2.38 x 2.53 x 0.28 64.6 (6.0) 56.8 (5.5) 720 (327) 14/24 5''–87'' 1150 1150 2050 112x140 Sing/Bk 7'10'' x 9'8'' x 11'' 2.38 x 2.93 x 0.28 74.7 (7.0) 66.3 (6.4) 830 (377) 14/28 5''–87'' 1300 1300 2350 112x160 Sing/Bk 7'10'' x 10'11'' x 11'' 2.38 x 3.33 x 0.28 84.8 (7.9) 75.8 (7.4) 945 (429) 14/32 5''–87'' 1500 1500 2700 112x180 Sing/Bk 7'10'' x 12'3'' x 11'' 2.38 x 3.72 x 0.28 94.9 (8.9) 85.2 (8.3) 1055 (479) 14/36 5''–87'' 1695 1695 3045 112x200 Sing/Bk 7'10'' x 13'6'' x 11'' 2.38 x 4.12 x 0.28 105.0 (9.8) 94.7 (9.2) 1170 (531) 14/40 5''–87'' 1845 1845 3345 112x220 Sing/Bk 7'10'' x 14'10'' x 11'' 2.38 x 4.52 x 0.28 115.1 (10.8) 104.2 (10.1) 1280 (581) 14/44 5''–87'' 2045 2045 3695 112x240 Sing/Bk 7'10'' x 16'2'' x 11'' 2.38 x 4.91 x 0.28 125.3 (11.7) 113.6 (11.0) 1395 (633) 14/48 5''–87'' 2240 2240 4040 112x260 Sing/Bk 7'10'' x 17'5'' x 11'' 2.38 x 5.31 x 0.28 135.4 (12.6) 123.1 (12.0) 1505 (683) 14/52 5''–87'' 2390 2390 4340 112x280 Sing/Bk 7'10'' x 18'9'' x 11'' 2.38 x 5.7 x 0.28 145.5 (13.6) 132.5 (12.9) 1615 (733) 14/56 5''–87'' 2590 2590 4690 112x300 Sing/Bk 7'10'' x 20'0'' x 11'' 2.38 x 6.1 x 0.28 155.6 (14.5) 142.0 (13.8) 1730 (785) 14/60 5''–87'' 2790 2790 5040 112x320 Sing/Bk 7'10'' x 21'4'' x 11'' 2.38 x 6.5 x 0.28 165.7 (15.5) 151.5 (14.7) 1840 (835) 14/64 5''–87'' 2940 2940 5340 112x340 Sing/Bk 7'10'' x 22'8'' x 11'' 2.38 x 6.89 x 0.28 175.8 (16.4) 160.9 (15.6) 1955 (887) 14/68 5''–87'' 3135 3135 5685 112x360 Sing/Bk 7'10'' x 23'11'' x 11'' 2.38 x 7.29 x 0.28 185.9 (17.4) 170.4 (16.6) 2065 (937) 14/72 5''–87'' 3335 3335 6035 112x380 Sing/Bk 7'10'' x 25'3'' x 11'' 2.38 x 7.69 x 0.28 196.1 (18.3) 179.9 (17.5) 2180 (989) 14/76 5''–87'' 3485 3485 6335 112x400 Sing/Bk 7'10'' x 26'6'' x 11'' 2.38 x 8.08 x 0.28 206.2 (19.2) 189.3 (18.4) 2290 (1039) 14/80 5''–87'' 3680 3680 6680 112x420 Sing/Bk 7'10'' x 27'10'' x 11'' 2.38 x 8.48 x 0.28 216.3 (20.2) 198.8 (19.3) 2405 (1091) 14/84 5''–87'' 3880 3880 7030 112x440 Sing/Bk 7'10'' x 29'2'' x 11'' 2.38 x 8.87 x 0.28 226.4 (21.1) 208.3 (20.2) 2515 (1141) 14/88 5''–87'' 4030 4030 7330 112x460 Sing/Bk 7'10'' x 30'5'' x 11'' 2.38 x 9.27 x 0.28 236.5 (22.1) 217.7 (21.2) 2630 (1193) 14/92 5''–87'' 4235 4235 7685 112x480 Sing/Bk 7'10'' x 31'9'' x 11'' 2.38 x 9.67 x 0.28 246.6 (23.0) 227.2 (22.1) 2740 (1243) 14/96 5''–87'' 4435 4435 8035 112x500 Sing/Bk 7'10'' x 33'0'' x 11'' 2.38 x 10.06 x 0.28 256.7 (23.9) 236.6 (23.0) 2850 (1293) 14/100 5''–87'' 4585 4585 8335 112x520 Sing/Bk 7'10'' x 34'4'' x 11'' 2.38 x 10.46 x 0.28 266.9 (24.9) 246.1 (23.9) 2965 (1345) 14/104 5''–87'' 4785 4785 8685 112x540 Sing/Bk 7'10'' x 35'8'' x 11'' 2.38 x 10.86 x 0.28 277.0 (25.8) 255.6 (24.6) 3075 (1395) 14/108 5''–87'' 4980 4980 9030 112x560 Sing/Bk 7'10'' x 36'11'' x 11'' 2.38 x 11.25 x 0.28 287.1 (26.8) 265.0 (25.5) 3190 (1447) 14/112 5''–87'' 5130 5130 9330 112x580 Sing/Bk 7'10'' x 38'3'' x 11'' 2.38 x 11.65 x 0.28 297.2 (27.7) 274.5 (26.5) 3300 (1497) 14/116 5''–87'' 5330 5330 9680 112x600 Sing/Bk 7'10'' x 39'6'' x 11'' 2.38 x 12.04 x 0.28 307.3 (28.7) 284.0 (27.4) 3415 (1550) 14/120 5''–87'' 5525 5525 10025 32x360 Sing/Ft 2'7'' x 23'8'' x 5'' 0.79 x 7.21 x 0.13 61.0 (5.7) 48.7 (5.0) 440 (200) 4/72 5''–24'' 1360 1360 2135 32x380 Sing/Ft 2'7'' x 25'0'' x 5'' 0.79 x 7.61 x 0.13 64.4 (6.0) 51.4 (5.3) 465 (211) 4/76 5''–24'' 1435 1435 2250 32x400 Sing/Ft 2'7'' x 26'3'' x 5'' 0.79 x 8.01 x 0.13 67.7 (6.3) 54.1 (5.6) 490 (223) 4/80 5''–24'' 1505 1505 2365 48x60 Sing/Ft 3'8'' x 4'2'' x 5'' 1.11 x 1.27 x 0.13 15.0 (1.4) 12.2 (1.2) 110 (50) 6/12 5''–37'' 335 335 525 48x80 Sing/Ft 3'8'' x 5'6'' x 5'' 1.11 x 1.67 x 0.13 19.7 (1.9) 16.3 (1.6) 145 (66) 6/16 5''–37'' 425 425 685 48x100 Sing/Ft 3'8'' x 6'9'' x 5'' 1.11 x 2.06 x 0.13 24.4 (2.3) 20.3 (2.0) 180 (82) 6/20 5''–37'' 520 520 845 48x120 Sing/Ft 3'8'' x 8'1'' x 5'' 1.11 x 2.46 x 0.13 29.1 (2.7) 24.4 (2.4) 210 (96) 6/24 5''–37'' 615 615 1000 48x140 Sing/Ft 3'8'' x 9'5'' x 5'' 1.11 x 2.85 x 0.13 33.8 (3.2) 28.4 (2.8) 245 (112) 6/28 5''–37'' 710 710 1160 48x160 Sing/Ft 3'8'' x 10'8'' x 5'' 1.11 x 3.25 x 0.13 38.6 (3.6) 32.5 (3.2) 280 (128) 6/32 5''–37'' 805 805 1320 48x180 Sing/Ft 3'8'' x 12'0'' x 5'' 1.11 x 3.65 x 0.13 43.3 (4.1) 36.6 (3.6) 315 (143) 6/36 5''–37'' 900 900 1475 48x200 Sing/Ft 3'8'' x 13'3'' x 5'' 1.11 x 4.04 x 0.13 48.0 (4.5) 40.6 (4.0) 350 (159) 6/40 5''–37'' 995 995 1635 48x220 Sing/Ft 3'8'' x 14'7'' x 5'' 1.11 x 4.44 x 0.13 52.7 (4.9) 44.7 (4.4) 380 (173) 6/44 5''–37'' 1085 1085 1795 48x240 Sing/Ft 3'8'' x 15'11'' x 5'' 1.11 x 4.84 x 0.13 57.4 (5.4) 48.7 (4.8) 415 (189) 6/48 5''–37'' 1180 1180 1955 48x260 Sing/Ft 3'8'' x 17'2'' x 5'' 1.11 x 5.23 x 0.13 62.1 (5.8) 52.8 (5.2) 450 (205) 6/52 5''–37'' 1275 1275 2110 48x280 Sing/Ft 3'8'' x 18'6'' x 5'' 1.11 x 5.63 x 0.13 66.8 (6.2) 56.8 (5.6) 485 (220) 6/56 5''–37'' 1370 1370 2270 48x300 Sing/Ft 3'8'' x 19'9'' x 5'' 1.11 x 6.02 x 0.13 71.5 (6.7) 60.9 (6.0) 515 (234) 6/60 5''–37'' 1465 1465 2430 48x320 Sing/Ft 3'8'' x 21'1'' x 5'' 1.11 x 6.42 x 0.13 76.2 (7.1) 64.9 (6.4) 550 (250) 6/64 5''–37'' 1560 1560 2585 48x340 Sing/Ft 3'8'' x 22'5'' x 5'' 1.11 x 6.82 x 0.13 80.9 (7.6) 69.0 (6.8) 585 (266) 6/68 5''–37'' 1655 1655 2745 48x360 Sing/Ft 3'8'' x 23'8'' x 5'' 1.11 x 7.21 x 0.13 85.6 (8.0) 73.1 (7.2) 620 (282) 6/72 5''–37'' 1745 1745 2905 48x380 Sing/Ft 3'8'' x 25'0'' x 5'' 1.11 x 7.61 x 0.13 90.3 (8.4) 77.1 (7.6) 655 (298) 6/76 5''–37'' 1840 1840 3065 48x400 Sing/Ft 3'8'' x 26'3'' x 5'' 1.11 x 8.01 x 0.13 95.0 (8.9) 81.2 (8.0) 685 (311) 6/80 5''–37'' 1935 1935 3220 64x60 Sing/Ft 4'8'' x 4'2'' x 5'' 1.43 x 1.27 x 0.13 19.3 (1.8) 16.3 (1.6) 140 (64) 8/12 5''–49'' 485 485 745 64x80 Sing/Ft 4'8'' x 5'6'' x 5'' 1.43 x 1.67 x 0.13 25.4 (2.4) 21.7 (2.1) 185 (84) 8/16 5''–49'' 635 635 975 64x100 Sing/Ft 4'8'' x 6'9'' x 5'' 1.43 x 2.06 x 0.13 31.5 (2.9) 27.1 (2.6) 230 (105) 8/20 5''–49'' 780 780 1205 64x120 Sing/Ft 4'8'' x 8'1'' x 5'' 1.43 x 2.46 x 0.13 37.5 (3.5) 32.5 (3.1) 275 (125) 8/24 5''–49'' 925 925 1440 64x140 Sing/Ft 4'8'' x 9'5'' x 5'' 1.43 x 2.85 x 0.13 43.6 (4.1) 37.9 (3.6) 315 (143) 8/28 5''–49'' 1070 1070 1670 64x160 Sing/Ft 4'8'' x 10'8'' x 5'' 1.43 x 3.25 x 0.13 49.6 (4.6) 43.3 (4.2) 360 (164) 8/32 5''–49'' 1215 1215 1900 64x180 Sing/Ft 4'8'' x 12'0'' x 5'' 1.43 x 3.65 x 0.13 55.7 (5.2) 48.7 (4.7) 405 (184) 8/36 5''–49'' 1360 1360 2135 64x200 Sing/Ft 4'8'' x 13'3'' x 5'' 1.43 x 4.04 x 0.13 61.7 (5.8) 54.1 (5.2) 445 (202) 8/40 5''–49'' 1505 1505 2365 64x220 Sing/Ft 4'8'' x 14'7'' x 5'' 1.43 x 4.44 x 0.13 67.8 (6.3) 59.5 (5.7) 490 (223) 8/44 5''–49'' 1655 1655 2595 64x240 Sing/Ft 4'8'' x 15'11'' x 5'' 1.43 x 4.84 x 0.13 73.9 (6.9) 64.9 (6.2) 535 (243) 8/48 5''–49'' 1800 1800 2825 64x260 Sing/Ft 4'8'' x 17'2'' x 5'' 1.43 x 5.23 x 0.13 79.9 (7.5) 70.4 (6.8) 580 (264) 8/52 5''–49'' 1945 1945 3060 64x280 Sing/Ft 4'8'' x 18'6'' x 5'' 1.43 x 5.63 x 0.13 86.0 (8.1) 75.8 (7.3) 620 (282) 8/56 5''–49'' 2090 2090 3290 64x300 Sing/Ft 4'8'' x 19'9'' x 5'' 1.43 x 6.02 x 0.13 92.0 (8.6) 81.2 (7.8) 665 (302) 8/60 5''–49'' 2235 2235 3520 64x320 Sing/Ft 4'8'' x 21'1'' x 5'' 1.43 x 6.42 x 0.13 98.1 (9.2) 86.6 (8.3) 710 (323) 8/64 5''–49'' 2380 2380 3755 LED Color Red, Amber, or RGB Single Face or Two View 19.8 MM TECHNICAL SPECIFICATIONS Character Height: 5.5" (7 pixel font) Line Spacing: 19.8 mm (0.78") Pixel Configuration: Monochrome: 1 red or 1 amber RGB:1 red, 1 green, 1 blue Maximum Brightness: Monochrome red: 4,500 nits Monochrome amber: 6,000 nits RGB: 11,000 nits Monochrome Color Capability: 4,096 shades of red or amber Full Color Capability: RGB: 281 trillion colors Optimal Viewing Angle: 140 degrees horizontal x 70 degrees vertical Readability Angle: 160 degrees horizontal x 90 degrees vertical Min Viewing Distance: 45’ DISPLAY CONFIGURATIONS Single-face (SF) Available in all sizes Two-view (2V) Available in all sizes Batteries are not lithium. 13.10. Shall have ability to show balanced power supply and demand between the solar panel and Compliant This response includes trade secrets and confidential materials 120 “Use Coins Only” or “Use Card Only”. Compliant 11.9. “Contractor” shall confirm or cancel credit card transactions. Non-Compliant This response includes trade secrets and confidential materials 116 maintain control of their card throughout the entire transaction process. This response includes trade secrets and confidential materials 115 This response includes trade secrets and confidential materials 114 Chinese are currently available for all prompts. This response includes trade secrets and confidential materials 112 This response includes trade secrets and confidential materials 108 including cellular connectivity are submitted, they Provided in above sections This response includes trade secrets and confidential materials 106 Compliant 1.5.2. The “Contractor” shall deliver fully prepared pay stations. The “City” shall take Compliant This response includes trade secrets and confidential materials 104 two high security optical sensors located at the entrance and end points of the coin acceptor as well as magnetic detectors to examine diameter, width, and metal content of coin to prevent fraud. This response includes trade secrets and confidential materials 103 should be compatible with existing street furniture and not be an “intrusion” to the urban landscaping. Compliant The Luke II pay station’s appearance will provide a unique enhancement to your streetscape. The theme for Luke II mechanical design is “retro-inspired, contemporary.” The result is a look which is instantly recognizable as parking related with all the capabilities required for modern parking applications. This response includes trade secrets and confidential materials 102