HomeMy WebLinkAboutRESPONSE - SOLE SOURCE - 8298 GPS VEHICLE TRACKING SYSTEMResponse to
8298 GPS Vehicle Tracking Systems RFP
Prepared for the
City of Fort Collins
Submittal Date: May 18, 2016
Submitted by MarshallGIS
Prepared by Terry Bartlett
Addendum #1 Has been received by MarshallGIS
2915 N. Cole Rd.
Boise, ID 83704
Phone: (208) 514-0411
LiGOSales@marshallgis.com
www.marshallGIS.com
MarshallGIS 2 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
1 Table of Contents
Product Specification ........................................................................................ 3
LiGO® Overview ..............................................................................................................................................3
CalAmp GPS ....................................................................................................................................................4
Server Specifications and Process ..................................................................................................................4
Verizon Coverage ...........................................................................................................................................5
LiGO Benefits ..................................................................................................................................................5
LiGO® Key Features .......................................................................................................................................5
LiGO® Feature Descriptions ...........................................................................................................................6
System Requirements ..................................................................................... 20
Overview ..................................................................................................................................................... 20
Scalability and Extensibility ......................................................................................................................... 21
Training ........................................................................................................... 23
Functional Capabilities .................................................................................... 24
Report Generating ........................................................................................... 24
Travel Playback ................................................................................................ 25
System Security ............................................................................................... 26
Vehicle Tracking Hardware .............................................................................. 27
User Interface.................................................................................................. 30
Mandatory Requirements of GPS Vehicle Monitoring Device ....................... 39
Project Staffing and Organization ................................................................. 41
Software Maintenance, Updates, and Support ............................................. 43
Pricing ........................................................................................................... 45
Price Proposal ........................................................................................................................................... 46
Price Additional Options ........................................................................................................................... 47
Appendices .......................................................................................................................... 48
Proposed CalAmp Telematics Hardware Specifications ...................................................................................... 48
LiGO® PaaS Agreement ........................................................................................... Error! Bookmark not defined.
MarshallGIS 3 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Product Specification
MarshallGIS proposes to the City of Fort Collins (City) our industry leading LiGO® Solution to meet the City’s
need for a GPS Vehicle Tracking System RFP (8298) for an initial 30 vehicles with the possibility to scale to 1,000
vehicles.
Our proposal includes a “turnkey” LiGO® Platform as a Service (PaaS) system including GPS tracking telematics
devices and installation, setup, initial system configuration, training, system maintenance and support necessary
to accurately track all of City’s vehicles without interruption. The LiGO® PaaS system includes LiGO® GPS
CalAmp telematics device hardware and our easy to use LiGO® hosted application. The initial system
configuration includes 30 vehicles, 30 users, 10 unique user views, 10 tags (vehicle or user groups), and 10
additional events beyond standard system events and up to 10 custom reports. The City can modify and grow
the system from here, using MarshallGIS support as needed.
LiGO® Overview
The development of LiGO® came about
from our clients’ growing need to
simplify remote field data collection (i.e.,
eliminate human interaction when
possible), yet still use the reporting and
analytical tools in place, such as Esri GIS
and asset management systems like
Cityworks. LiGO® is a Cloud-based
Mobile Resource Management system
that expands your investment beyond
“vehicles on a map”. The flexible and
accessible nature of the cloud database
allows us to extend LiGO® data to other
systems at the City such as the ArcGIS
Server based GIS.
LiGO ’s rich capabilities include, but is not
limited to automated vehicle location
(AVL), GPS and vehicle/fleet diagnostics. With its management focus, LiGO® gives managers, operations and
public official’s better insight into work that is being performed. Of course, it offers the capability to track
vehicles throughout the workday, leading to more efficient use of fuel, greater safety for the field crew, and
improved customer service.
MarshallGIS supports government agencies across the US and Canada with GPS mapping, GIS and Mobile
Resource Management technologies. Our experience prior to AVL included in-depth GIS and mapping
integration tools and services, for large enterprise customers. As such, the company maintains a large number
of server systems able to emulate our clients’ systems. In addition we have been writing commercial grade GIS
software since 2001, for our GeoKNX product line and for our partner’s product lines. Our commercial software
provides us expert product lifecycle experience, including requirements, design, development, testing and
implementation. We have the capability to help the City beyond basic AVL.
“LiGO®” is an innovative GPS solution that connects your world, by connecting vehicles, people, crews and
systems that are critical to City operations. Our LiGO® solution can provide operations data to your email,
your cell phone, or to key fields within your GIS or other business systems such as Cityworks.
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May 18, 2016 GPS Vehicle Tracking Systems
MarshallGIS uses subscription pricing model for LiGO®. LiGO® is cloud-based and available any time on-demand.
MarshallGIS manages all the technical issues associated with maintaining, upgrading, and supporting the system.
MarshallGIS understands that the City wants the selected vendor to provide the installation of the telematics
devices into the City’s vehicles and we have provided pricing for this options (see Pricing Exhibits). As a note the
proposed LMU 3030 units can easily be installed by City’s fleet technicians, as it connects to the ODB2 port.
CalAmp GPS
CalAmp GPS telematics hardware is used as part of the LiGO® system. CalAmp is a leading telematics device
hardware manufacturer. Also since CalAmp is a US-based company, delivery of new or replacement equipment
is fast and reliable.
LiGO® uses the Verizon Wireless network to capture all data from the GPS telematics devices. Verizon provides
the largest, most complete coverage in the US today.
LiGO® is delivered as a hosted PaaS model where users can access the LiGO® application(s) via any connected
device at any time, from anywhere — all for a fixed per-connected device monthly subscription fee. The 24/7
access will meet the City’s multiple departments access needs during the standard work day as well as the City’s
on-call/after-hours needs.
LiGO® will support all the City’s tracking needs including light, heavy, ATV, Mule and non-engine high value asset
tracking. MarshallGIS utilizes CalAmp telematics devices. CalAmp is known for its high-quality, and can be
programmed/updated remotely by MarshallGIS as needed. This means hardware does not need to be brought
in to change functionality in the firmware
The proposed LiGO® system can provide seamless integration to the City’s Esri ArcGIS mapping system as well.
MarshallGIS has 22 years’ experience integrating systems, so we can provide LiGO® integration support for other
enterprise business systems in the future, as needed.
LiGO® is a highly scalable system. It not only can meet all the needs of the City’s Fire Department it can scale to
support the City’s enterprise Department and Agency tracking needs including Building, Community
Development, Forestry, Parks, Utilities, etc.
Server Specifications and Process
MarshallGIS has a secure facility with equipment designed to be operational 24/7 with no down time. Since we
started LiGO®, our servers have had zero down time due to complete redundancy and failover capabilities.
LiGO® is a secure platform. A user name and password are required to log into the LiGO® system. There is an
ability to set privileges to view certain information by roles and tags. Based on defined roles in the system, the
user has assigned privileges within the system, which can be modified by the administrator. “Tags” can be set up
so that, based on the user who logs in, they will be able to see certain vehicles (e.g., parks staff can see their
parks vehicles and public works can see their vehicles, but not each other’s vehicles). MarshallGIS will provide
administrative training to show key staff how to set up security/permissions. The data that is transmitted from
vehicle hardware to the LiGO® database is encrypted and secure during transmission using VPN.
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May 18, 2016 GPS Vehicle Tracking Systems
Verizon Coverage
MarshallGIS is a Verizon M2M Business Partner. The required LiGO® Verizon cellular coverage costs are included
in our simple monthly/annual PaaS subscription pricing. Verizon has the most extensive and reliable coverage in
the US. Verizon provides excellent coverage for the City.
LiGO Benefits
Improved productivity
Metrics to support management of workflows and performance
Reduce downtime and unauthorized work breaks and travel
Deploy drivers more efficiently
Spend less time tracking down vehicles and drivers
Identify actual time spent at job sites
Improved Safety & Reduced Risk
Monitored driving reduces the likelihood of speeding, accidents and loss of equipment
Improved Fuel Efficiency
Eliminate unauthorized vehicle use and stops
Lower costs by deploying vehicles more efficiently
Reduce idle time
Less speeding means better mileage
Lower Vehicle Maintenance Costs
Comprehensive reports lead to better maintained vehicles
Longer vehicle life
Fewer costly breakdowns
LiGO® Key Features
Easy to use Web based PaaS Application
Real Time Views
Smart Tracking System™
Historical Views
Replay Historical Tracks
“Proof of Presence”
Points of Interest Tracking
Geofence Tracking
Linear Event tracking
Driver behavior Tracking
Idling Event Tracking
Speeding Event Tracking
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May 18, 2016 GPS Vehicle Tracking Systems
Reporting
Alarms and Notifications
Mobile Dispatch / Job Tracking
Garmin Integration
Job Routing
Chat functionality
Vehicle Maintenance Tracking
Esri ArcGIS Integration
LiGO® Feature Descriptions
Live “Real-time” Views of your Operations
LiGO® provides real-time views of your operations. Views can be set to see all vehicles or be set up for any level:
Departments, Divisions, and Crews etc.
Live “Real-time” View of your Operations
Live “Real-time” View with Traffic and Street View
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May 18, 2016 GPS Vehicle Tracking Systems
Smart Tracking System™
LiGO® devices have been specially programmed to track data when a significant event occurs - such as a turn of
a certain angle, a certain distance is passed, and/or a certain time has passed. This keeps the data stream to
LiGO® reduced to only meaningful data, reducing post processing requirements (data reduction) and
significantly reducing M2M data costs. Below is an example of how smart tracking also provides better
adherence to the base map – no crossing buildings and parcels due to delivery of data based only on time. This
is significantly better than just gathering a track point every 2 minutes or even at 30 second intervals.
Smart Tracking Tracks Smart Tracking with Stopping Events
“Historic” Views of your Operations
LiGO® provides historic views of your operations. Easy to use query tool provides access to all your historic data.
Historical Track Historical Track Query
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May 18, 2016 GPS Vehicle Tracking Systems
The user can also see history “live” using vehicle replay to replay a vehicle for a specified period of time.
Historical Track Replay
“Proof of Presence”
LiGO®’s “Proof of Presence” tool is a unique tool that performs spatial queries. This tool allows you to “prove”
that someone was in the area or not. It is a very useful tool to support customer support staff who are always
asked to respond to inquiries about work performed or not performed a specific location. This tool is also useful
to respond to questions regarding liability such as your truck hit my car on a specific date and location.
Proof of Presence Query
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May 18, 2016 GPS Vehicle Tracking Systems
Points of Interest
Points of Interest (POI) are point based locations that you identify and want to track time spent at those
locations. POI’s could be building locations or fixed assets such as signs or hydrants. POI’s can be imported or
manually defined.
Points of Interest
Tracking Time at POI’s
GeoFences
Geofences are polygon or area based locations that you identify and want to track time spent at those locations.
Geofences could be City boundaries, City boundaries, parks or a wash zone. Geofences can be imported from
your GIS or manually defined.
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May 18, 2016 GPS Vehicle Tracking Systems
Wash Zone Geofence and Associated Time Inside Wash Zone Report
Linear Event Tracking
LiGO® can connect up sensors on vehicles such as spreaders, plows and sweepers to track linear events.
Tracking Sweeping Events
Daily Sweeping Summary Report
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May 18, 2016 GPS Vehicle Tracking Systems
Driver Behavior Tracking
LiGO® can track driver behavior such as speeding, idling and harsh driving.
Map with Idling and Speeding Map Based Notifications
Reporting
LiGO® has extensive reporting capabilities. Standard out-of-the-box reports can customized and then saved as a
custom report. LiGO® provides intuitive user friendly ad-hoc reporting capabilities in a variety of types, formats,
and methods. Reports can be created, printed, or exported in real-time based on specific vehicles, a timeframe,
and event (e.g. idle).
Sample Trip and Idle Report
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May 18, 2016 GPS Vehicle Tracking Systems
Below is a partial list of canned report templates available within LiGO®:
Event Detail Report
Event Summary Report
Productivity Detailed Report
Productivity Detailed Report
Vehicle Utilization Report
Sweeping Report
Trip Summary Report, including stops and travel time
Trip Detail Report
Maintenance Report
Other Reports included are Start/Stop, Idle, Fuel, and Speed. Custom Reports can also be created to meet
requirements sought after. Each report can be emailed based on a schedule, printed/exported in a variety of
formats, including CSV, or simply viewed locally which allows for clicking elements of the report to add markers
on your LiGO® Map. Below are a few examples of the reports available in LiGO®:
Trip Summary Report
Productivity Summary Report
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May 18, 2016 GPS Vehicle Tracking Systems
Productivity Detail Report
Event (Idle) Report
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May 18, 2016 GPS Vehicle Tracking Systems
Completed Jobs Report
Sweeping Report
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May 18, 2016 GPS Vehicle Tracking Systems
Geofence Event (District) Report – # of Events (Cases) Inside a District
Easy to Schedule and Email Automated Report
Alarms and Notifications
LiGO® has extensive alarm and notifications. (See Notifications on map above).
Setting a Notification to Text or Email
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May 18, 2016 GPS Vehicle Tracking Systems
Additional Features
Mobile
LiGO® Mobile is a reduced function html5 mobile application that can be accessed from any connected smart
phone, tablet or laptop.
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May 18, 2016 GPS Vehicle Tracking Systems
Mobile Dispatch / Jobs
Jobs can be dispatched to mobile client and tracked.
Route to Job
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May 18, 2016 GPS Vehicle Tracking Systems
Route Management
LiGO® can convert a track that was created during a typical work day into a route, or import an optimized route
from your GIS so that notifications are received when a vehicle deviates from a planned route. Data from LiGO®
can be exported to GIS so it can be analyzed for frequency/location data; the route can also be optimized using
historical data.
Esri GIS Integration
MarshallGIS is a recognized Esri partner, specializes in mapping and has been providing GIS software and
services for over 20 years. LiGO® provides for multiple interface options with Esri ArcGIS. ArcGIS Server maps in
LiGO®, live LiGO® vehicle feeds to your ArcGIS operations map, KML import/export, and CSV exports.
LiGO® & ArcGIS Server LiGO® & ArcGIS Online
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May 18, 2016 GPS Vehicle Tracking Systems
Garmin Integration
LiGO® provides for a Garmin integrations for dispatch/jobs, routing and chat features.
Vehicle Maintenance Module
LiGO® provides for a simple vehicle maintenance tracker. Track maintenance events by time or odometer.
Flexible to track custom events and fields.
MarshallGIS 20 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
System Requirements
Overview
LiGO® meets and exceeds the technical requirements as identified in the RFP including:
Includes all 3rd party license fees
LiGO® is scalable – can handle projected growth and can integrate with existing business systems
All communications costs included
> (5) meter GPS position accuracy 90% of the time
Information transmitted about each vehicle includes latitude, longitude and speed
Up to 12 hours of user training included
Electric and manual tutorial and user guide documentation provided
Real-time vehicle locations (vehicle track points gather at one (1) minute or less rate
o Our Smart Tracking System™ uses an advanced model for accurately capturing tracks which is
superior to a time interval collection
One or more vehicles in real time
Extended tracking information including speed, odometer
Historical Track Routes
Current status of vehicles
Travel History playback – up to two (2) years stored online in the LiGO® Cloud
Detailed Mapping with many zoom levels including Street, City or Region
Tracking of City event activities
User friendly ad-hoc reports that can be manually or auto generated and emailed as specified time.
Exception Reporting to PC, Laptop, Cell (smart) Phone, PDA or Tablet (any connected device)
Tabular and GIS/mapping date import/export capability – superior ability to create point and linear
features with attributes – not just vehicle locations
Leading GPS telematics hardware using Verizon Wireless GSM network.
Maintenance scheduling
User Text Reports
Real Time Event Management
Event notifications like speeding, idling, after hour usage, etc.
Full administrative controls
Integration to ArcGIS via the LiGO Web Services API
Integration to Cityworks via the LiGO Web Services API
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May 18, 2016 GPS Vehicle Tracking Systems
Integration to other business systems via the LiGO Web Services API
Scalability and Extensibility
LiGO® is scalable in terms of volume of vehicles (and many other assets and devices) and can be extended to be
used by the City’s existing technologies and systems. LiGO’s Web Services API allow complete integration to the
City’s ArcGIS and Cityworks Asset/Work Management Systems, as well as other business systems.
MarshallGIS is also working with Boise State University Engineering Department to research and
develop new and improved sensor integration technologies.
http://news.boisestate.edu/update/2015/12/16/igem-grant-supports-sensor-adapter-for-enhanced-m2m-
integration/
The proposed LiGO System obtains GPS information for each vehicle using GPS satellites orbiting the
earth. The CalAmp GPS positional accuracy provides ten (10) meter accuracy ninety (90%) percent of
the time.
By default the information transmitted about each vehicle includes latitude, longitude, speed and G
Force (via accelerometer). But we can attach many other events, from “sweeper down” to “speeding”
and many others, attached to points and tracks.
With use of Driver ID the system will provide the driver ID or name that logged in via the Key Fob.
MarshallGIS 22 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Additionally depending on the device selected a series of engine data can be captured or other onboard sensor
data can be captured as well, such as PTO usage, sweeping, plowing, spreading, spraying, temperature, etc.
MarshallGIS 23 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Training
This proposal provides for up to 12 (1) hour trainings in year 1. MarshallGIS staff will provide all training
necessary to make the City successful with its implementation. We approach training as an iterative process
starting with the very basics in the first web based training with frequent follow on trainings that cover
additional functionality identified by City management and technical staff.
MarshallGIS provides multiple training sessions to ensure you understand how to use and manage the LiGO
System. Below is the general LiGO training plan.
LiGO Training Plan
LiGO Introductory Training Session #1
MarshallGIS will provide introductory training to your staff. This will allow your staff to begin to utilize LiGO
immediately by learning about how to log into the system, work with the vehicles, vehicle tracks, the map &
map toolbar, workspaces/views, alerts/events/notifications, reports and other basic system functionality to
begin to use the system. Your agency will then use the system for a few weeks, gather feedback/questions and
MarshallGIS will provide another session which will answer questions and be more in depth.
LiGO Administrative Training Session #2
MarshallGIS will provide Administrative training to those who will be maintaining the system and potentially
adding/modifying vehicles, users, roles/tags/views, events, reports, creating custom fields and permissions. This
training will allow administrative staff to manage the system and build upon the application without necessarily
needing MarshallGIS staff.
LiGO Advanced Training Session #3
MarshallGIS will provide an advanced training session based on your agency’s needs which will include some of
the advanced modules such as LiGO mobile, LiGO dispatch, LiGO vehicle maintenance, creating/managing
geofences, creating/managing points of interest, advanced track filtering (e.g., being able to see where broom is
down vs. up), Driver ID usage, exporting data and integration (e.g., LiGO Web Services).
LiGO Optional Additional Training #4
MarshallGIS will provide additional training sessions where staff may not have been available and to answer
additional questions. These might be ad-hoc training sessions for ½ hour to an hour online where we go over
things again or go a little deeper into a particular part of LiGO to ensure staff is receiving the full value of the
system.
Key best practices include documenting expectations at the beginning (agreeing on success), installing devices
early and training on customer’s actual data. For integration best practices – generally linear features are best
integrated with Cityworks via GIS, all other data is best written directly to Cityworks assets, work orders, and
other tables.
MarshallGIS shall provide a tutorial program with electronic and manual documentation to the City. We find
that YouTube videos provide the best electronic documentation and we have many available from our library.
MarshallGIS 24 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Functional Capabilities
MarshallGIS can demonstrate the capability of their existing system to support the listed features in real time at
the City’s request. The System is capable of supporting the following vehicle tracking functions:
Real-time Instant Location: The System operator or dispatcher operator must be able to select any one
or more vehicles and display the current known locations of those selected vehicles on the map.
Information associated with the vehicles including: Custom Vehicle ID, address, speed, driving direction,
ignition on/off, time at stop (if stopped), and last communication time and date should all be displayed.
Communication Interval: The tracking System should report real-time vehicle location data every ten
seconds while the vehicle is in transit and transmit in 1 minute increments while vehicle is stationary.
The communication interval should be automated and not require requests or intervention from the
System operator’s or dispatchers’ computers.
A visualization of vehicle location and related information on electronic map, including:
Vehicle/ Custom ID number;
Idle time on vehicle;
Historical track route custom color coded by speed with all stops displayed variable by time;
Expanded vehicle data including Current Address, Current Speed, Direction of travel, Time Stopped (if
applicable) and verification of last data transmission.
Ability to select and view one vehicle or all vehicles with automated optimal zoom settings;
Report Generating
Reporting security is controlled by user roles. Users are included in with certain role privileges.
Reports can be scheduled to run automatically or created manually and be automatically delivered to email
recipients by the system. Reports shall be clear, concise and easy to understand. Reports provide the City with
information that will include, but not limited to: daily reports, dashboard, detailed reports, fleet summary
reports, route replay, idling report, location report, alert reports, vehicle activity report and trip and idling
reports, over the posted speed limit, rapid acceleration, and rapid deceleration and many more.
MarshallGIS 25 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
The LiGO user interface supports the ability to offer alerting features. Administrative staff will be able to set the
criteria for an alert, such as flagging for speeds 5 mph over posted speed limit, or harsh
acceleration/deceleration. Alerts can be flagged in relevant reports or be set to notify City staff of any alerts as
soon as the violation occurs via email, txt or symbol on live vehicle map. Alerts shall include, and are not limited
to, excessive speed, excessive idling, and engine start up and shut down during off-hours and when a vehicle
enters or exits specific geographical areas, rapid acceleration and rapid deceleration.
Alerts are triggered by LiGO events. Events are business rules that can be created by the City to meet the City’s
needs. There are no limit to the number of events the City can create and report on.
Any data that can be reported can be exported via the LiGO Web Services as well.
Report examples are shown in the previous “product specification” section.
Travel Playback
The LiGO Track Replay allows to playback tracks for vehicles in an application. The playback can include any
number of tracks and vehicles for up to 2 years. Also, we can import GIS maps into LiGO, or export vehicles,
event points, or track lines into GIS with unlimited attributes.
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May 18, 2016 GPS Vehicle Tracking Systems
System Security
LiGO® is a secure platform. A user name and password are required to log into the LiGO® system. There is an
ability to set privileges to view certain information by roles and tags. Based on defined roles in the system, the
user has certain privileges within the system, which can be modified by the administrator. “Tags” can be set up
so that, based on the user who logs in, they will be able to see certain vehicles (e.g., parks staff can see their
parks vehicles and public works can see their vehicles, but not each other’s vehicles). MarshallGIS will provide
administrative training to show key staff how to set up security/permissions. The data that is transmitted from
vehicle hardware to the LiGO® database is encrypted and secure during transmission.
In addition servers have complete redundancy and automated failover, with redundant internet connectivity as
well.
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May 18, 2016 GPS Vehicle Tracking Systems
Vehicle Tracking Hardware
Marshall proposes the following CalAmp telematics devices to meet the needs of the requirements:
CalAmp LMU 3030 for “light duty” vehicles
o Assumes vehicles are cars, vans or smaller trucks with OBD2 ports manufactured after 1996
o The LMU 3030 tracks location information via GPS, engine/vehicle information via OBD2 port
and driver behavior data via accelerometer.
o For light vehicle manufactured before 1996 or those that do not have OBD2 port: MarshallGIS
will substitute a CalAmp LMU 2620 telematics device for the same price. The LMU 2620 is a
wired device that will work with any vehicle.
Optionally a CalAmp LMU 2630 which is a wired devices that may be used in cases where the City needs
to connect up to external vehicle sensors (PTO’s, sweepers, plows, spreaders, sprayers, etc.) or when
the City wants to track individual drivers and needs to integrate the Driver ID technology
o The LMU 2630 is a wired device that is easily installed.
o The LMU 2630 tracks location information via GPS and driver behavior data via accelerometer
as well as the capability to track up to 4 external sensors such as PTO, temperature, proximity,
etc.
o The LMU 2630 does not, by default, capture engine data. Should City deem that engine data is
required, then MarshallGIS would add a jPOD adaptor. The LMU 2620 can be configured with
the jPOD The jPOD ECU (Engine Control Unit) interface which allows users to connect an LMU-
4200 into a vehicle's Electronic Control System, via the j1939 or j1708 interface to collect a
variety of engine diagnostics. Most of our users use the LMU 2620 as it provides the majority of
the value to most organizations.
MarshallGIS understands that the City may have some existing GPS telematics devices via the use a previous AVL
technology.
http://www.cityworks.com/2012/01/fort-collins-colorado-manages-fleet-with-cityworks-and-compasscom-avl/
LiGO may be able to use that existing technology. MarshallGIS is willing to assess the existing technology to see
if it is reusable.
MarshallGIS understands that the City may want to incorporate Driver ID technology. There is only one
reference made to this capability and that is in Addendum #1 Q&A (Question 49). Without more details, like
how many drivers the City has for the 30 vehicles) it is hard to bid the Driver ID. Thus MarshallGIS propose to
add this functionality as an optional add on.
Driver ID provides for the ability to track individual drivers of vehicles. LiGO supports Driver ID. Driver ID does
require additional hardware components including Key Fobs (one for each driver), Key Fob Readers (one for
each vehicle) and typically a buzzer (one for each vehicle). To track by Driver ID will require each driver to have
a Key Fob which they must swipe over the Key Fob Reader each time they turn on the vehicle. The buzzer will
beep until they swipe the Key Fob Reader. The result is the ability to report by Vehicle or Driver.
________________
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May 18, 2016 GPS Vehicle Tracking Systems
CalAmp telematics hardware is used as part of the LiGO® system. CalAmp is a leading telematics device
hardware manufacturer. Also since CalAmp is a US-based company, delivery of new or replacement equipment
is fast and reliable.
CalAmp telematics hardware is used as part of the LiGO® system. CalAmp is a leading telematics device
hardware manufacturer. Also since CalAmp is a US-based company, delivery of new or replacement equipment
is fast and reliable.
Standard CalAmp Devices available for use with LiGO®
1. LMU – 3030 GPS tracking device with diagnostics via On-Board Diagnostics (OBD-II) System. This device
is compatible with light & medium standard vehicles made after 1996.
2. LMU – 4225 GPS Tracking device with diagnostics via the JBUS port. This device is compatible with heavy
duty vehicles made after 1988.
3. LMU – 2630 GPS Tracking device without vehicle diagnostics, this device is usable in most vehicles.
4. ATU – 620 GPS Tracking device for high value assets without own battery system.
5. LMU – 5530 GPS Tracking device and Wireless Hotspot
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May 18, 2016 GPS Vehicle Tracking Systems
LiGO - Optional Driver ID
LiGO® Driver ID Reader
LiGO® Driver ID Buzzer - Buzzer that alerts if the iButton connection was a success
LiGO® Driver ID iButton Key Fob
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May 18, 2016 GPS Vehicle Tracking Systems
User Interface
“LiGO®” is an innovative GPS telematics tracking solution that helps managers understand what is really going
on in their mobile operations. Not only does LiGO provide vehicle monitoring and tracking but LiGO® provides
real time and historic location-based information and metrics to support the management of your people, crews
and your moving assets. Our LiGO® solution can provide operations data to your email, cell phone, or to key
fields within your GIS or other business systems.
LiGO focuses on tracking operational work activities via sensors and time on site events which then can support
the City’s other enterprise business systems. LiGO® will not only meet the needs of the City’s Fleet Manager but
also all other Operations Manager’s as well. LiGO is a scalable solution that can meet the needs of the City’s
initial implementation but grow as needed throughout the City’s operations.
LiGO provides information presented in an easy-to-use and easy-
to-understand format. The web based user interface allows City
administrative staff the ability to rename the receiver to indicate
what vehicle number it is installed in.
Simple Vehicle Edit Tool
The City’s staff can log into the system via any connected computer to the internet by entering a secure
username and password.
A visualization of vehicle location and related information on electronic map, including:
Vehicle/route number; - Yes
Current location of one or all vehicles in the fleet; - Yes
Historical track route custom color-coded by speed with all stops displayed variable by time; - Yes.
Historical tracks custom color capable.
Expanded vehicle data including Current Address, Current Speed, Direction of travel, Time Stopped (if
applicable) and verification of last data transmission; - Yes.
MarshallGIS 31 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Ability to select and view one vehicle or all vehicles with automated optimal zoom settings; - Yes.
The System operator or dispatcher operator must be able to select any one or more vehicles and display
the current known locations of those selected vehicles on the map; - Yes.
Information associated with the vehicles including: Custom Vehicle ID, address, speed, driving direction,
time at stop (if stopped), and last communication time and date should all be displayed; - Yes.
System shall allow user to group vehicles by division or other user-specified criteria so they can choose
to view only vehicles that they need to see with option to hide unneeded units. System shall have the
capability to restrict viewing through administrative access controls; - Yes. Groups set up via a “Tag”
system.
MarshallGIS 32 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
An unlimited number of Tags can be created.
System provides extensive controls. LiGO is a “roles” based system. Each “role” has extensive
administrative access controls.
MarshallGIS 33 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
System shall provide immediate access to historical data for reports generation for a time-span not less
than one (1) year. - Yes. MarshallGIS keeps data online for two (2) years
System shall be capable of geo-coding user specified areas for both reporting and alerting functions.
System should be able to send user-configurable alerts to notify selected users of events such as: - Yes.
Device tampering (“Disconnecting unit”) Vehicles out-of-service-area (“geo-fencing”) - Yes. Event rules
track “disconnecting” and geo-fence violations.
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May 18, 2016 GPS Vehicle Tracking Systems
Unauthorized use (“After business hours”), excessive speed, excessive idling, hard acceleration, braking
and collision, specified mileage or hour alerts, etc. - Yes. Event rules track are used to track all of these
events.
Harsh Driving Example
System should allow detailed historical reporting in both detailed and summary reports as well as graphs
for visual comparison. – Yes.
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May 18, 2016 GPS Vehicle Tracking Systems
All System reports must be able to be generated automatically and emailed on a user specified schedule.
– Yes
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May 18, 2016 GPS Vehicle Tracking Systems
Easy to Schedule Reports to be emailed
User interface application shall be able to run on a standard PC with Windows 7 Operating Systems. -
Yes
Standard LiGO Web Application Interface
Simple to Use Track History Query Tool
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May 18, 2016 GPS Vehicle Tracking Systems
Simple Data User Interface
MarshallGIS 38 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
User Interface Easily Customizable for Individual Users, Groups or Divisions
Sample of Customer Report List (includes standard LiGO and user customized reports)
MarshallGIS 39 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Mandatory Requirements of GPS Vehicle Monitoring Device
Below is a summary response for the mandatory requirements
Locates vehicles in near real time - Yes
Monitors vehicle mileage (including on electric vehicles) - Yes
Monitors vehicle speed- Yes
Monitors vehicle fuel consumption/ efficiency- Yes. If using LMU-3030 devices or other wired devices
with jPOD connector.
Idle time- Yes. Both “Engine” idle and “Vehicle”
Engine Idle Report
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May 18, 2016 GPS Vehicle Tracking Systems
Vehicle Trip & Vehicle Idle Report
Geo-Fence - Yes (circle, polygon & linear route) Geofences could be imported from ArcGIS
Geodatabase
Remote vehicle diagnostics) - Yes
Installation of the System - Yes
Ability to track and trend previous month vehicle data – Yes. MarshallGIS store history data/tracks
online for two (2) years. Reports can be generated by daily, weekly, monthly or custom.
Vendors warranty information – MarshallGIS provides a standard lifetime warranty on all CalAmp
hardware.
Additional option: Individual vehicle hot spots - Yes. MarshallGIS is both a Verizon Partner and CalAmp
partner. We can provide the the CalAmp LMU – 5530 tracker which also provide Wi-Fi capabilities.
Since this device also provides the tracker capability the City would not need any other tracking device
if this device is used.
Since we are a Verizon Partner we can also provide a WiFi data plan or the City can use its own data
plan.
MarshallGIS 41 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Project Staffing and Organization
Background
MarshallGIS is a nationally recognized software and services company specializing in innovative mobile resource
and government asset management solutions. Our goal is to connect your world, by connecting vehicles,
people, crews and systems that are critical to your operations.
MarshallGIS, a woman owned corporation, was founded in 1994 and has been supporting Utility and Local
government Public Sector customers with Esri GIS software services and our own commercial-off-the-shelf
(COTS) solutions.
Experience
MarshallGIS has been providing geospatial solutions, including GPS tracking and GIS for over 20 years,
throughout the United States and Canada. MarshallGIS has provided GPS tracking using Esri technology since
the mid 1990’s. In 2006 MarshallGIS developed GeoKNX Mobile with GPS tracking and data acquisition,
including time/date/location stamps of work orders. In October of 2011 MarshallGIS developed the LiGO® asset
tracking cloud solution.
MarshallGIS has an excellent history of integrating geospatial data, like AVL, with other mission critical business
systems to improve operations. Our integration expertise of remote geospatial data and asset/work
management systems is among the best in the US. MarshallGIS maintains ongoing business relationships with
Infor Public Sector, Cityworks, Lucity, IBM/Maximo and VueWorks.
Our key experience includes:
20 years’ experience working with Public Sector
20 years’ experience with GPS/GIS technologies
20 years’ experience with Mobile Resource Management Technologies including AVL
20 years’ experience Integrating GIS with other Enterprise Business Systems
15 years Commercial-Off-The-Shelf (COTS) software design, development and support
15 years’ experience working with COTS Enterprise Asset and Work Management Systems.
Implementation Success
Having specialized in geospatial professional services since 1994, we are adept at working with clients and
ensuring that the right amount of technology is built for given business needs and workflows. Our
implementation success is represented in over 150 public sector clients in North America, including some of the
largest cities and counties. When our clients need us our customer support has a lot to do with their success –
which is why when you call customer support – you reach a senior staff member that can immediately go
beyond Tier 1 support.
Experienced Project Team
MarshallGIS has a highly qualified team available to support the City. Our team has experts with 10 to 20 years,
each, of experience in the geospatial industry. We are expert at developing successful implementations of our
GeoKNX technology for large organizations like City of Virginia Beach, City of San Antonio, City of Austin, San
MarshallGIS 42 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Antonio Water, City of Seattle, Las Vegas, Hillsborough County, Kansas City, Peoria, and many other government
agencies and LiGO® technology at City of Boise, City of Vancouver, City of Renton, Sound Transit in Seattle,
Canyon County and others.
Experienced Project Team
MarshallGIS has a highly qualified team available to support the City. Our team has experts with 10 to 20 years,
each, of experience in the geospatial industry. We are expert at developing successful implementations of our
GeoKNX technology for large organizations like City of Virginia Beach, City of San Antonio, City of Austin, San
Antonio Water, City of Seattle, Las Vegas, Hillsborough County, Kansas City, Peoria, and many other government
agencies and LiGO® technology at City of Boise, City of Vancouver, City of Renton, Sound Transit in Seattle,
Nashville Metro, Canyon County and others.
Product Delivery Team
MarshallGIS has a highly qualified team available
to deploy and maintain LiGO® for the City. Our
team has experts with 16 to 25 years, each, of
experience in the geospatial industry. We are
experts at developing successful
implementations for large organizations across
the US, like City of Virginia Beach, Norfolk,
Seattle, Las Vegas, Hillsborough County, Kansas
City, Peoria, and many other government
agencies.
Rhett Harman, GISP, Project Manager will be responsible for ensuring that the deliverable specifications and
schedules are achieved and will act as primary contact for the City. Rhett has managed and implemented GPS
tracking deployments for multiple customers, has been with the company over 16 years, and expert in asset
management and geospatial systems.
Elizabeth Marshall, Project Officer and Business Analyst is MarshallGIS’ founder and CEO. 10Her 30 years’
experience includes assessing and developing enterprise integration strategies across the US. She will work
closely with Rhett to provide project oversight and business process review.
Jay Florey, LiGO® Developer manages LiGO® custom reporting and integration development with GIS and other
business systems and has over 15 years’ experience developing and implementing geospatial applications.
This MarshallGIS team has been providing geospatial installation and training services, as a team, for over 15
years. From our experience, a successful deployment and utilization of a system requires administrative training
and end user involvement. We have the experience to ensure success with both of these.
MarshallGIS proposes a rapid deployment of LiGO® by City work groups so that each group is made fully
operational and training and configuration is optimized for their business work flows. MarshallGIS employs a
standard deployment approach for each LiGO® deployment. Once a contract is signed each project begins with
a Project Kick off meeting to review the scope of work and finalize the project plan along with understanding of
communications and responsibilities.
Rhett Harman
Project & LiGO Services
Delivery Manager
Elizabeth Marshall
Project Officer and
Business Analyst
Jay Florey
Developer and
Reporting Expert
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May 18, 2016 GPS Vehicle Tracking Systems
Software Maintenance, Updates, and Support
MarshallGIS provides quality service and support to our customers. We have been supporting commercial-off-the-
shelf (COTS) software support for over 20 years. Customer support is the key to our company’s longevity in the
GPS/GPS space.
We provide service and support via three methodologies. First and foremost is via 1-800 telephone support. There
is nothing like talking to a human located here in the United States. Secondly we support our customers via email,
our technical support staff monitors our support email inbox and responds promptly.
Support and Warranty
Since LiGO® is a cloud-based solution, the City will always have an up to date and managed solution. The City will
also benefit from enhancements and improvements of the technology over time. The GPS hardware devices are
under warranty for a minimum of one year, which means MarshallGIS will replace the units if they stop working.
There are no extra costs for upgrades to software or hardware under this agreement.
MarshallGIS provides hardware components as part of the LiGO® system. LiGO® telematics hardware have a
limited one year warranty following the date of shipment of product. LiGO® telematics hardware will be
replaced at no cost during the first year provided hardware does not need to be replaced due to incorrect (i)
storage; (ii) installation; (iii) use; (iv) maintenance; (v) service; or (vi) repair by Subscriber; or due to any form of
alteration, misuse, neglect, abuse, or accident affecting the hardware. After the first year GPS hardware will be
replaced, if not damaged due to the reasons City in this clause 3.4, at MarshallGIS cost plus shipping and
handling.
Lastly we provide an online support page with a Forum, knowledge base, FAQ, etc. The support page provides free
training videos, user documentation, information on upgrades and a host of other information.
MarshallGIS hosts and manages the LiGO® solution in the cloud, where users can access the application(s) over
the web at any time, from anywhere — all for a fixed per-connected device monthly subscription fee.
MarshallGIS 44 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
MarshallGIS manages all the technical issues associated with maintaining, upgrading, updating and supporting
the system
MarshallGIS has dedicated staff to supporting our customers. Customers can reach our technical support via a
variety of methods, including email (support@marshallgis.com), toll free number, webinar, and instant
messaging. MarshallGIS guarantees 24/7 system availability, as per our PaaS service agreement. Since the
solution is a cloud-based solution we manage the application at our office and ensure it is running. We have
redundancy and backup systems in place to ensure maximum up time.
MarshallGIS can also provide the City with one extra GPS device unit for type (ODBII, JBUS, Wired unit) as
backups so that they can easily be hot-swappable if a unit fails or needs repair. The City can then ship the failed
device to MarshallGIS and that unit will be replaced.
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May 18, 2016 GPS Vehicle Tracking Systems
Pricing
MarshallGIS uses a Platform-as-a-Service (PaaS) subscription pricing model for LiGO® . The quoted subscription
service rate assumes the City will contract with MarshallGIS for a one year term. LiGO® is cloud-based and
available any time on-demand. MarshallGIS manages all the technical issues associated with maintaining,
upgrading, and supporting the system.
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May 18, 2016 GPS Vehicle Tracking Systems
Price Proposal
MarshallGIS 47 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Price Additional Options
MarshallGIS 48 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
Appendices
Proposed CalAmp Telematics Hardware Specifications
MarshallGIS 49 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
3030
030
MarshallGIS 50 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
MarshallGIS 51 City of Fort Collins
May 18, 2016 GPS Vehicle Tracking Systems
LiGO Platform as a Service Agreement
General Terms and Conditions
MARSHALLGIS
Version: 4 February 2015 1 of 10 LiGO PaaS Agreement
1
This Platform as a Service Agreement (hereinafter referred to as “Agreement”) is made by and between the entity
purchasing LiGO (hereinafter referred to as “Subscriber”) and Marshall and Associates, Inc., with its principal place
of business at 2915 N. Cole Rd., Boise ID, 83704 USA, (hereinafter referred to as “MARSHALLGIS”). The Agreement
includes and incorporates by reference the accepted LiGO quote, and related purchase orders.
Subscriber may only use the type and number of LiGO GPS connections for which the appropriate Subscription fees
have been paid to MARSHALLGIS.
This Agreement and any documents referred to in it constitute the sole and entire Agreement of the parties as to
the subject matter set forth herein and supersedes any previous agreements, understandings, and arrangements
between the parties relating to such subject matter. Any modification(s) or amendment(s) to this Agreement must
be in writing and signed by an authorized representative of each party.
1. INTERPRETATION
The definitions and rules of interpretation in this clause apply in this Agreement.
Authorized Users: those employees, agents and independent contractors of the Subscriber who are
authorized by the Subscriber to use the Services and the Documentation.
Business Day: any day which is not a Saturday, Sunday or public holiday in the US.
Change of Control: the direct or indirect acquisition of either the majority of the voting stock, or of all, or
substantially all, of the assets, of a party by another entity in a single transaction or a series of transactions.
Confidential Information: information that is proprietary or confidential and is either clearly labelled as
such or identified as Confidential Information in clause 10.
Subscriber Data: the data collected by the Vehicle Feeds, Subscriber, Authorized Users, or MARSHALLGIS
on the Subscriber's behalf for the purpose of using the Services or facilitating the Subscriber’s use of the
Services.
Documentation: the document made available to the Subscriber by MARSHALLGIS online via
http://ligo.marshallgis.com or such other web address notified by MARSHALLGIS to the Subscriber from
time to time which sets out a description of the Services and the user instructions for the Services.
Effective Date: The date payment is received for authorized subscription quote.
Initial Subscription Term: the subscription term defined, accepted and paid for via authorized quote, or as
otherwise agreed upon between MARSHALLGIS and Subscriber during implementation.
Normal Business Hours: [8.00 am to 6.00 pm] Mountain time, each Business Day.
Purchase Agreement: the MARSHALLGIS quote accepted by the Subscriber and invoice paid by the
Subscriber, and related purchase order(s).
Renewal Period: the period described in clause 13.1.
Services: the subscription services provided by MARSHALLGIS to the Subscriber under this agreement via
http://ligo.marshallgis.com or any other website notified to the Subscriber by MARSHALLGIS from time to
time, as more particularly described in the Documentation.
Software: the online software applications provided by MARSHALLGIS as part of the Services.
Subscription Fees: the subscription fees payable by the Subscriber to MARSHALLGIS for the User
Subscriptions.
Subscription Term: has the meaning given in clause 13.1.
LiGO PaaS Agreement
MARSHALLGIS
Version: 4 February 2015 2 of 10 LiGO PaaS Agreement
Support Services Policy: MARSHALLGIS' policy for providing support in relation to the Services as made
available at http://ligo.marshallgis.com or such other website address as may be notified to the Subscriber
from time to time.
User Subscriptions: the user subscriptions purchased by the Subscriber pursuant to clause 7.1 which entitle
Authorized Users to access and use the Services and the Documentation in accordance with this
Agreement.
2. USER SUBSCRIPTIONS
2.1. Subject to the Subscriber purchasing the User Subscriptions in accordance with clause 7.1, the
restrictions set out in this clause 2 and the other terms and conditions of this Agreement,
MARSHALLGIS hereby grants to the Subscriber a non-exclusive, non-transferable right to permit the
Authorized Users to use the Services and the Documentation during the Subscription Term solely for
the Subscriber's internal business operations.
2.2. The Subscriber shall not:
a) except as may be allowed by any applicable law which is incapable of exclusion by agreement
between the parties:
(i) and except to the extent expressly permitted under this Agreement, attempt to copy,
modify, duplicate, create derivative works from, frame, mirror, republish, download,
display, transmit, or distribute all or any portion of the Software and/or Documentation (as
applicable) in any form or media or by any means; or
(ii) attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-
perceivable form all or any part of the Software; or
b) access all or any part of the Services and Documentation in order to build a product or service
which competes with the Services and/or the Documentation; or
c) use the Services and/or Documentation to provide services to third parties; or
d) subject to clause 15.1, license, sell, rent, lease, transfer, assign, distribute, display, disclose, or
otherwise commercially exploit, or otherwise make the Services and/or Documentation available
to any third party except the Authorized Users, or
e) attempt to obtain, or assist third parties in obtaining, access to the Services and/or
Documentation, other than as provided under this clause 2; and
2.3. The Subscriber shall use all reasonable endeavors to prevent any unauthorized access to, or use of, the
Services and/or the Documentation and, in the event of any such unauthorized access or use,
promptly notify MARSHALLGIS.
3. SERVICES
3.1. MARSHALLGIS shall, during the Subscription Term, provide the Services and make available the
Documentation to the Subscriber on and subject to the terms of this Agreement.
3.2. MARSHALLGIS shall use commercially reasonable endeavors to make the Services available 24 hours a
day, seven days a week, except for:
a) planned maintenance carried out during the maintenance window of 10.00 pm to 2.00 am
mountain time; and
LiGO PaaS Agreement
MARSHALLGIS
Version: 4 February 2015 3 of 10 LiGO PaaS Agreement
b) unscheduled maintenance performed outside Normal Business Hours, provided that
MARSHALLGIS has used reasonable endeavors to give the Subscriber at least 6 Normal Business
Hours’ notice in advance.
3.3. MARSHALLGIS will, as part of the Services and at no additional cost to the Subscriber, provide the
Subscriber with MARSHALLGIS’ standard Subscriber support services during Normal Business Hours in
accordance with MARSHALLGIS' Support Services Policy in effect at the time that the Services are
provided. MARSHALLGIS may amend the Support Services Policy in its sole and absolute discretion
from time to time. The Subscriber may purchase enhanced support services separately at
MARSHALLGIS’ then current rates.
3.4. MARSHALLGIS may provide hardware components as part of the Purchase Agreement. GPS hardware
will be replaced at no cost during the first year provided hardware does not need to be replaced due
to incorrect (i) storage; (ii) installation; (iii) use; (iv) maintenance; (v) service; or (vi) repair by
Subscriber; or due to any form of alteration, misuse, neglect, abuse, or accident affecting the
hardware. After the first year GPS hardware will be replaced, if not damaged due to the reasons
stated in this clause 3.4, at MARSHALLGIS cost plus shipping and handling.
4. SUBSCRIBER DATA
4.1. The Subscriber shall own all rights, title and interest in and to all of the Subscriber Data however,
MARSHALLGIS reserves the right to use and to allow third parties to use anonymous location, time,
speed and other information obtained from Vehicles for traffic information, journey data analysis,
mapping, fleet benchmarking or other related purposes.
4.2. MARSHALLGIS shall follow its archiving procedures for Subscriber Data as set out in its Back-Up Policy
available at on request, as such document may be amended by MARSHALLGIS in its sole discretion
from time to time. In the event of any loss or damage to Subscriber Data, the Subscriber's sole and
exclusive remedy shall be for MARSHALLGIS to use reasonable commercial endeavors to restore the
lost or damaged Subscriber Data from the latest back-up of such Subscriber Data maintained by
MARSHALLGIS in accordance with the archiving procedure described in its Back-Up Policy.
MARSHALLGIS shall not be responsible for any loss, destruction, alteration or disclosure of Subscriber
Data caused by any third party (except those third parties sub-contracted by MARSHALLGIS to perform
services related to Subscriber Data maintenance and back-up).
5. MARSHALLGIS' OBLIGATIONS
5.1. MARSHALLGIS undertakes that the Services will be performed substantially in accordance with the
Documentation and with reasonable skill and care.
5.2. The undertaking at clause 5.1 shall not apply to the extent of any non-conformance which is caused by
use of the Services contrary to MARSHALLGIS' instructions, or modification or alteration of the Services
by any party other than MARSHALLGIS or MARSHALLGIS' duly authorized contractors or agents. If the
Services do not conform with the foregoing undertaking, MARSHALLGIS will, at its expense, use all
reasonable commercial endeavors to correct any such non-conformance promptly, or provide the
Subscriber with an alternative means of accomplishing the desired performance. Such correction or
substitution constitutes the Subscriber's sole and exclusive remedy for any breach of the undertaking
set out in clause 5.1. Notwithstanding the foregoing, MARSHALLGIS:
LiGO PaaS Agreement
MARSHALLGIS
Version: 4 February 2015 4 of 10 LiGO PaaS Agreement
a) does not warrant that the Subscriber's use of the Services will be uninterrupted or error-free; nor
that the Services, Documentation and/or the information obtained by the Subscriber through the
Services will meet the Subscriber's requirements; and
b) is not responsible for any delays, delivery failures, or any other loss or damage resulting from the
transfer of data over communications networks and facilities, including the internet, and the
Subscriber acknowledges that the Services and Documentation may be subject to limitations,
delays and other problems inherent in the use of such communications facilities.
5.3. This Agreement shall not prevent MARSHALLGIS from entering into similar agreements with third
parties, or from independently developing, using, selling or licensing documentation, products and/or
services which are similar to those provided under this Agreement.
5.4. MARSHALLGIS warrants that it has and will maintain all necessary licenses, consents, and permissions
necessary for the performance of its obligations under this Agreement.
6. SUBSCRIBER'S OBLIGATIONS
6.1. The Subscriber shall:
a) provide MARSHALLGIS with:
(i) all necessary co-operation in relation to this Agreement; and
(ii) all necessary access to such information as may be required by MARSHALLGIS in order to
render the Services, including but not limited to Subscriber Data, security access
information and configuration services;
b) comply with all applicable laws and regulations with respect to its activities under this
Agreement;
c) carry out all other Subscriber responsibilities set out in this agreement in a timely and efficient
manner. In the event of any delays in the Subscriber's provision of such assistance as agreed by
the parties, MARSHALLGIS may adjust any agreed timetable or delivery schedule as reasonably
necessary;
d) ensure that the Authorized Users use the Services and the Documentation in accordance with the
terms and conditions of this Agreement and shall be responsible for any Authorized User’s breach
of this Agreement;
e) obtain and shall maintain all necessary licenses, consents, and permissions necessary for
MARSHALLGIS, its contractors and agents to perform their obligations under this Agreement,
including without limitation the Services;
f) ensure that its network and systems comply with the relevant specifications provided by
MARSHALLGIS from time to time; and
g) be solely responsible for procuring and maintaining its network connections and
telecommunications links from its systems to MARSHALLGIS’ data centers, and all problems,
conditions, delays, delivery failures and all other loss or damage arising from or relating to the
Subscriber's network connections or telecommunications links or caused by the internet.
LiGO PaaS Agreement
MARSHALLGIS
Version: 4 February 2015 5 of 10 LiGO PaaS Agreement
7. CHARGES AND PAYMENT
7.1. The Subscriber shall pay the Subscription Fees to MARSHALLGIS for the User Subscriptions in
accordance with terms and conditions of the Purchase Agreement between the Subscriber and
MARSHALLGIS.
7.2. The Subscriber shall on the Effective Date provide to MARSHALLGIS valid, up-to-date and complete
payment details or approved purchase order information acceptable to MARSHALLGIS and any other
relevant valid, up-to-date and complete contact and billing details and, if the Subscriber provides:
a) its payment details to MARSHALLGIS, the Subscriber hereby authorizes MARSHALLGIS to process
payment:
(i) on the Effective Date for the Subscription Fees payable in respect of the Initial Subscription
Term; and
(ii) subject to clause 13.1, on each anniversary of the Effective Date for the Subscription Fees
payable in respect of the next Renewal Period;
b) its approved purchase order information to MARSHALLGIS, MARSHALLGIS shall invoice the
Subscriber:
(i) on the Effective Date for the Subscription Fees payable in respect of the Initial Subscription
Term; and
(ii) subject to clause 13.1, at least 30 days prior to each anniversary of the Effective Date for the
Subscription Fees payable in respect of the next Renewal Period, and
(iii) the Subscriber shall pay each invoice within 30 days after the date of such invoice.
7.3. If MARSHALLGIS has not received payment within 30 days after the due date, and without prejudice to
any other rights and remedies of MARSHALLGIS:
a) MARSHALLGIS may, without liability to the Subscriber, disable the Subscriber’s password, account
and access to all or part of the Services and MARSHALLGIS shall be under no obligation to provide
any or all of the Services while the invoice(s) concerned remain unpaid; and
b) interest shall accrue on such due amounts at an annual rate equal to 3% over the then current
base lending rate of MARSHALLGIS' bankers at the date the relevant invoice was issued,
commencing on the due date and continuing until fully paid, whether before or after judgment.
7.4. MARSHALLGIS shall be entitled to increase the Subscription Fees and the fees payable in respect of
additional User Subscriptions purchased, at the start of each Renewal Period upon 90 days’ prior
notice to the Subscriber, and the Purchase Agreement shall be deemed to have been amended
accordingly.
8. LICENSE, RISK OF LOSS, AND TITLE INTERESTS
MARSHALLGIS grants the Subscriber a limited, non-transferable license to use GPS tracking unit
provided to it by MARSHALLGIS for the purposes of the Agreement and for the Subscription Term in
accordance with clause 13. The Subscriber assumes the risk of any loss, fire, damage, and theft of GPS
tracking unit after delivery to the Subscriber.
9. PROPRIETARY RIGHTS
The Subscriber acknowledges and agrees that MARSHALLGIS and/or its licensors own all intellectual
property rights in the Services and the Documentation. Except as expressly stated herein, this
LiGO PaaS Agreement
MARSHALLGIS
Version: 4 February 2015 6 of 10 LiGO PaaS Agreement
Agreement does not grant the Subscriber any rights to, or in, patents, copyrights, database rights,
trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or
licenses in respect of the Services or the Documentation. MARSHALLGIS confirms that it has all the
rights in relation to the Services and the Documentation that are necessary to grant all the rights it
purports to grant under, and in accordance with, the terms of this Agreement.
10. CONFIDENTITY
10.1. During the term of this Agreement and from then on, each party will hold in strictest
reasonable confidence, and not directly or indirectly use, disclose, transfer, sell, license, publish,
reproduce or otherwise reveal, any Confidential Information without the other party’s written
permission. Any Confidential Information acquired by either party is and remains the property of the
other party. Each party will secure and protect the other’s Confidential Information in a manner
sufficient to prevent such disclosure and will take appropriate action by instruction or agreement with
its employees or other agents who are permitted access to the Confidential Information to satisfy its
obligations under this clause 10. For purposes of this Agreement, “Confidential Information” includes
information of any kind whatsoever that either party may reasonably regard as confidential
information, including without limitation trade secrets, technical, business, marketing, and financial
information however embodied. The Confidential Information of MarshallGIS shall include all aspects
of the Service or Documentation as well as any other materials developed for and/or delivered to
Subscriber by MarshallGIS pursuant to this Agreement.
10.2. Information that: (i) is or becomes publicly available through no act or omission of the party
receiving the information ("Receiving Party"); (ii) is lawfully received by the Receiving Party from a
third party without restriction on disclosure; (iii) is independently developed by the Receiving Party
without reference to, or use of, the information; (iv) is previously rightfully known to the Receiving
Party, or (v) is disclosed pursuant to law or in response to an order of a court of competent jurisdiction
or government authority, for purposes of this Agreement, shall not be considered Confidential
Information.
11. INDEMNITY
11.1. MarshallGIS shall defend, indemnify, and hold harmless Subscriber from and against any loss,
liability, cost, or expense including reasonable attorneys’ fees, which may be incurred by Subscriber
against any claims, actions, or demands by a third party alleging that the Service, Software or
Documentation infringes a U.S. patent, copyright, or trademark provided:
a) Subscriber promptly notifies MarshallGIS in writing of the claims, actions, or demands thereof;
b) MarshallGIS has sole control of the defense of any claims, actions, or demands and negotiations
related to the defense, or settlement of claims, actions, or demands, including the right to select
counsel;
c) Subscriber cooperates fully in the investigation and defense of the claims, actions or demands;
and
d) Subscriber does not make any admission or enter any settlement or agreement with any person
or party who is in any manner related to such claims, actions, or demands without the prior
written consent of MarshallGIS.
LiGO PaaS Agreement
MARSHALLGIS
Version: 4 February 2015 7 of 10 LiGO PaaS Agreement
11.2. If MarshallGIS believes that the Service, Software or Documentation is or will become the
subject of an infringement claim, or in the event that use of the Service, Software or Documentation is
enjoined, MarshallGIS, at its own expense, may in its sole discretion either (i) obtain the right for
Subscriber to continue using the Service, Software or Documentation or (ii) modify the Service,
Software or Documentation to make it non-infringing while maintaining substantially similar software
functionality or data/informational content. If neither of such alternatives is commercially practical,
the infringing items shall be returned to MarshallGIS, and MarshallGIS’ sole liability shall be to refund
Subscription fees paid by Subscriber per article 12.2.
11.3. MarshallGIS shall have no obligation hereunder to defend Subscriber or to pay any resulting
costs, damages, or reasonable attorneys’ fees for or with respect to any claims, actions, or demands
alleging (i) infringement that arises by reason of combination of non-infringing items, however
acquired, with any items not supplied by MarshallGIS; (ii) infringement to the extent arising from
material alteration of the Service or Documentation by anyone other than MarshallGIS, its agents, or
its contractors; (iii) the direct or contributory infringement of any process patent by Subscriber
through the use of the Service or Documentation other than a process patent that is necessarily
infringed by the internal processes executed within the Software itself when the Software is executed
for its intended purpose; or (iv) continued allegedly infringing activity by Subscriber after it has been
notified of the possible infringement.
11.4. THE FOREGOING IN THIS ARTICLE 11 STATES THE ENTIRE OBLIGATION OF MARSHALLGIS WITH
RESPECT TO INFRINGEMENT OR ALLEGATION OF INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS
OF ANY THIRD PARTY.
12. LIMITATION OF LIABILITY
12.1. Disclaimer of Certain Types of Liability
In no event shall MarshallGIS or its licensor(s) be liable to Subscriber for costs of procurement of
substitute goods or services; lost profits; lost sales or business expenditures; investments; or
commitments in connection with any business, loss of any goodwill, or for any indirect, special,
incidental, or consequential damages arising out of or related to this Agreement or use of the Service
or Documentation, however caused, on any theory of liability, and whether or not MarshallGIS or its
licensor(s) has been advised of the possibility of such damage. These limitations shall apply
notwithstanding any failure of essential purpose of any limited remedy.
12.2. General Limitation of Liability
IN NO EVENT WILL MARSHALLGIS’ TOTAL CUMULATIVE LIABILITY HEREUNDER, FROM ALL CAUSES OF
ACTION OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, CONTRACT, TORT (INCLUDING NEGLIGENCE),
STRICT LIABILITY, BREACH OF WARRANTY, MISPREPRESENTATION, OR OTHERWISE, EXCEED THE TOTAL
SUBSCRIPTION FEES PAID FOR THE USER SUBSCRIPTIONS DURING THE 12 MONTHS IMMEDIATELY
PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
12.3. Applicability of Disclaimers and Limitations
Subscriber agrees that the limitations of liability and disclaimers set forth in this Agreement will apply
regardless of whether Subscriber has accepted the Service or Documentation or any other product or
service delivered by MarshallGIS. The parties agree that MarshallGIS has set its prices and entered into
this Agreement in reliance upon the disclaimers and limitations set forth herein, that the same reflect
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an allocation of risk between the parties (including the risk that a contract remedy may fail of its
essential purpose and cause consequential loss), and that the same form an essential basis of the
bargain between the parties.
12.4. SUBSCRIBER EXPRESSLY UNDERSTANDS AND AGREES THAT IT HAS NO CONTRACTUAL
RELATIONSHIP WHATSOEVER WITH THE UNDERLYING WIRELESS SERVICE PROVIDER OR ITS
AFFILIATES OR CONTRACTORS AND THAT SUBSCRIBER IS NOT A THIRD PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN MARSHALLGIS AND THE UNDERLYING CARRIER. IN ADDITION, SUBSCRIBER
ACKNOWLEDGES AND AGREES THAT THE UNDERLYING CARRIER AND ITS AFFILIATES AND
CONTRACTORS SHALL HAVE NO LEGAL, EQUITABLE, OR OTHER LIABILITY OF ANY KIND TO
SUBSCRIBER AND SUBSCRIBER HEREBY WAIVES ANY AND ALL CLAIMS OR DEMANDS THEREFOR.”
13. TERM AND TERMINATION
13.1. This Agreement shall, unless otherwise terminated as provided in this clause 13, commence on
the Effective Date and shall continue for the Initial Subscription Term and, thereafter, this Agreement
shall be automatically renewed for successive periods of 12 months (each a Renewal Period), unless:
a) either party notifies the other party of termination, in writing, at least 30 days before the end of
the Initial Subscription Term or any Renewal Period, in which case this Agreement shall terminate
upon the expiry of the applicable Initial Subscription Term or Renewal Period; or
b) otherwise terminated in accordance with the provisions of this Agreement;
and the Initial Subscription Term together with any subsequent Renewal Periods shall constitute the
Subscription Term.
13.2. Without prejudice to any other rights or remedies to which the parties may be entitled, either
party may terminate this Agreement without liability to the other if:
a) the other party commits a material breach of any of the terms of this Agreement and (if such a
breach is remediable) fails to remedy that breach within 30 days of that party being notified in
writing of the breach; or
b) an order is made or a resolution is passed for the winding up of the other party, or circumstances
arise which entitle a court of competent jurisdiction to make a winding-up order in relation to the
other party; or
c) an order is made for the appointment of an administrator to manage the affairs, business and
property of the other party, or documents are filed with a court of competent jurisdiction for the
appointment of an administrator of the other party, or notice of intention to appoint an
administrator is given by the other party or its directors or by a qualifying floating charge holder;
or
d) a receiver is appointed of any of the other party's assets or undertaking, or if circumstances arise
which entitle a court of competent jurisdiction or a creditor to appoint a receiver or manager of
the other party, or if any other person takes possession of or sells the other party's assets; or
e) the other party makes any arrangement or composition with its creditors, or makes an application
to a court of competent jurisdiction for the protection of its creditors in any way; or
f) the other party ceases, or threatens to cease, to trade; or
g) there is a change of control of the other party; or
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h) the other party takes or suffers any similar or analogous action in any jurisdiction in consequence
of debt.
13.3. On termination of this Agreement for any reason:
a) all licenses granted under this Agreement shall immediately terminate;
b) each party shall return and make no further use of any equipment, property, Documentation and
other items (and all copies of them) belonging to the other party;
c) MARSHALLGIS may destroy or otherwise dispose of any of the Subscriber Data in its possession
unless MARSHALLGIS receives, no later than ten days after the effective date of the termination
of this Agreement, a written request for the delivery to the Subscriber of the then most recent
back-up of the Subscriber Data. MARSHALLGIS shall use reasonable commercial endeavors to
deliver the back-up to the Subscriber within 30 days of its receipt of such a written request,
provided that the Subscriber has, at that time, paid all fees and charges outstanding at and
resulting from termination (whether or not due at the date of termination). The Subscriber shall
pay all reasonable expenses incurred by MARSHALLGIS in returning or disposing of Subscriber
Data; and
d) the accrued rights of the parties as at termination, or the continuation after termination of any
provision expressly stated to survive or implicitly surviving termination, shall not be affected or
prejudiced.
14. FORCE MAJEURE
MARSHALLGIS shall have no liability to the Subscriber under this Agreement if it is prevented from or
delayed in performing its obligations under this Agreement, or from carrying on its business, by acts,
events, omissions or accidents beyond its reasonable control, including, without limitation, strikes,
lock-outs or other industrial disputes (whether involving the workforce of MARSHALLGIS or any other
party), failure of a utility service or transport or telecommunications network, act of God, war, riot,
civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation
or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of MARSHALLGIS
or its sub-contractors, provided that the Subscriber is notified of such an event and its expected
duration.
15. ASSIGNMENT
15.1. Subscriber shall not, without the prior written consent of MARSHALLGIS, assign, transfer,
charge, sub-contract or deal in any other manner with all or any of its rights or obligations under this
Agreement.
15.2. MARSHALLGIS may at any time assign, transfer, charge, sub-contract or deal in any other
manner with all or any of its rights or obligations under this Agreement.
16. GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the Idaho and the
federal laws of the United States of America. MARSHALLGIS hereby consents and submits to the
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jurisdiction and forum of the state and federal courts in Idaho in all questions and controversies arising
out of this Agreement.
17. NO PARTNERSHIP OR AGENCY
Nothing in this Agreement is intended to or shall operate to create a partnership between the parties, or
authorise either party to act as agent for the other, and neither party shall have the authority to act in the
name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making
of any representation or warranty, the assumption of any obligation or liability and the exercise of any
right or power).
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