HomeMy WebLinkAboutCONNECT2CONCEPTS LLC - CONTRACT - AGREEMENT MISC - CONNECT2CONCEPTS1
CONNECT2CONCEPTS TERMS OF SERVICE IN THE UNITED STATES
Thank you for selecting the services offered by Connect2Concepts (includes Connect2, Connect2Concepts, Connect2My
Rec (formerly GoBoardPro) and products generally referred to as “GoBoard or Connect2”), products of Connect2Concepts
(“C2C”). Review these Terms of Service ("Agreement") thoroughly. This Agreement is a legal agreement between you (If
you're using our Services for an Organization, you're agreeing to this Agreement on behalf of that Organization) and C2C.
By accepting electronically (for example, clicking “I Agree”), installing, accessing or using the Services, you agree to these
terms. If you do not agree to this Agreement, then you may not use the Services.
A. GENERAL TERMS
1. AGREEMENT
This Agreement describes the terms governing your use of the C2C online services provided to you on the website or
app, including content, updates and new releases, (collectively, the "Services"). It includes by reference:
C2C's Privacy Statement attached hereto.
Any terms provided separately to you in writing for the Services, including product or program terms,
ordering, activation, payment terms, etc.
2. YOUR RIGHTS TO USE THE SERVICES
1. The Services are protected by copyright, trade secret, and other intellectual property laws. You are only
granted the right to use the Services and only for the purposes described by C2C. C2C reserves all other
rights in the Services. Until termination of this Agreement and as long as you meet any applicable payment
obligations and comply with this Agreement, C2C grants to you a personal, limited, nonexclusive,
nontransferable right and license to use the Services.
2. You agree not to use, nor permit any third party to use, the Services or content in a manner that violates any
applicable law, regulation or this Agreement. You agree you will not:
a. Provide access to or give any part of the Services to any third party.
b. Reproduce, modify, copy, deconstruct, sell, trade or resell the Services.
c. Make the Services available on any file-sharing or application hosting service.
3. PAYMENT.
For Services offered on a payment or subscription basis, the following terms apply if you are the User paying for the
Services, unless C2C or its third party affiliate notifies you otherwise in writing.
1. Payments will be billed to you in U.S. dollars, and your account will be debited when you subscribe and
provide your payment information, unless stated otherwise in the program ordering or payment terms on
the website for the Services.
2. You must pay with one of the following:
a. A valid credit card acceptable to C2C;
b. A valid debit card acceptable to C2C;
c. Sufficient funds in a checking or savings account to cover an electronic debit of the payment due;
or
d. By another payment option C2C provides to you in writing.
3. If your payment and registration information is not accurate, current, and complete and you do not notify us
promptly when such information changes, we may suspend or terminate your account and refuse any use of
the Services.
4. If you do not notify us of updates to your payment method (e.g., credit card expiration date), to avoid
interruption of your service, we may participate in programs supported by your card provider (e.g., updater
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services, recurring billing programs, etc.) to try to update your payment information, and you authorize us to
continue billing your account with the updated information that we obtain.
5. C2C will automatically renew your monthly or annual Services at the then-current rates, unless the Services
are cancelled or terminated under this Agreement.
6. This Agreement can be cancelled or terminated by either party at any time with 30 days prior written notice.
4. USE WITH YOUR MOBILE DEVICE
Use of these Services may be available through a compatible mobile device, the Internet, and may require software.
You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees
as well as the terms of your agreement with your mobile device and telecommunications provider.
C2C MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO:
1. THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE
SERVICES AT ANY TIME OR FROM ANY LOCATION;
2. ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND
3. ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA,
COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.
5. YOUR PERSONAL INFORMATION.
You can view C2C's Privacy Statement provided with the Services and on the website for the Services. You agree to
the applicable C2C Privacy Statement attached hereto or as amended from time-to-time by mutual written
agreement. You agree that C2C may use and maintain your data according to the C2C Privacy Statement, as part of
the Services. You give C2C permission to combine non-identifiable information you enter or upload to the Services
with that of other users of the Services and/or other C2C services. For example, this means that C2C may use your
and other users' non-identifiable, aggregated data to improve the Services or to design promotions and provide ways
for you to compare business practices with other users. C2C is a global company and may access or store personal
information in multiple countries, including countries outside of your own country to the extent permitted by
applicable law.
The City elects to “opt-out” of receiving direct marketing or market research material and does not consent to the
collection or use of the City’s data/information for such purposes.
6. CONTENT
1. You are responsible for your content. You are responsible for all materials, data, and personal information
("Content") uploaded, posted or stored through your use of the Services. You grant C2C the right to host and
any Content provided by you through your use of the Services. C2C is not responsible for the Content or data
you submit through the Services. You agree not to use, nor permit any third party reasonably within your
control to use, the Services to upload, post, distribute, link to, publish, reproduce, engage in or transmit any
of the following, including but not limited to:
a. Content that is Illegal, fraudulent, defamatory, obscene, pornographic, profane, threatening,
abusive, hateful, harassing, offensive, inappropriate or objectionable information or
communications of any kind, including without limitation conduct that would encourage
"flaming" others, or criminal or civil liability under any local, state, federal or foreign law;
b. Content that would impersonate someone else or falsely represent your identity or qualifications,
or that constitutes a breach of any individual's privacy;
c. Except as permitted by C2C in writing, investment opportunities, solicitations, chain letters,
pyramid schemes, other unsolicited communication or engage in spamming or flooding
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d. Any information, software or Content which is not legally yours and without permission from the
copyright owner or intellectual property rights owner; and
e. Virus, trojan horse, worm or other disruptive or harmful software , data or action including , but
not limited to, the following:
probe, scan, or test the vulnerability of any system or network;
breach or otherwise circumvent any security or authentication measures;
access, tamper with, or use non-public areas or parts of the Services, or shared areas of the
Services you haven't been invited to;
interfere with or disrupt any user, host, or network, for example by sending a virus,
overloading, flooding, spamming, or mail-bombing any part of the Services;
access or search the Services by any means other than our publicly supported interfaces
(for example, "scraping");
send unsolicited communications, promotions or advertisements, or spam;
send altered, deceptive or false source-identifying information, including "spoofing" or
"phishing";
promote or advertise products or services other than your own without appropriate
authorization;
abuse the Services in a manner that circumvents their storage space limits;
sell the Services or Services accounts via unauthorized channels;
use automated or other means to create accounts in bulk or to access the Services other
than by using our official interface and/or APIs;
publish or share materials that are unlawfully pornographic or indecent, or that advocate
bigotry, religious, racial, sexual orientation, or ethnic hatred;
violate the law in any way including storing, publishing or sharing material that's
fraudulent, defamatory, misleading, or that violates the privacy or infringes the rights of
others.
2. Community forums. The Services may include a community forum or other social features to exchange
Content and information with other users of the Services and the public ("Community Forum"). C2C does not
support and is not responsible for the content in these Community Forums. Please use respect when you
interact with other users in a Community Forum. Do not reveal confidential or other information that you do
not want to make public. Users may post hypertext links to content of third parties for which C2C is not
responsible.
3. C2C may freely use feedback you provide. You agree that C2C may use your feedback, suggestions, or ideas
in any way, including in future modifications of the Services, other products or services, advertising or
marketing materials.
4. C2C may monitor your Content. C2C may, but has no obligation to, monitor content on the Services. We
may disclose any information necessary to satisfy our legal obligations, protect C2C or its customers, or
operate the Services properly. C2C, in its sole discretion, may refuse to post, remove, or refuse to remove,
any Content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of
this Agreement.
5. Intentionally omitted.
7. ADDITIONAL TERMS
1. C2C does not give professional advice. Unless specifically included with the Services, C2C is not in the
business of providing legal, health care, or other professional services or advice. Consult the services of a
competent professional when you need this type of assistance.
2. We may tell you about other C2C services. You may be offered other services, products, or promotions by
C2C ("C2C Services"). Additional terms and conditions and fees may apply. With some C2C Services you may
upload or enter data from your account(s) such as names, addresses and phone numbers, purchases, etc., to
the Internet.
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3. Communications. C2C may be required by law to send you communications about the Services or third party
products. You agree that C2C may send these communications to you via email or by posting them on our
websites.
4. You will manage your passwords and accept updates. You are responsible for securely managing your
password(s) for the Services and to contact C2C if you become aware of any unauthorized access to your
account. The Services may periodically be updated with tools, utilities, improvements, third party
applications, or general updates to improve the Services. You agree to receive these updates.
8. DISCLAIMER OF WARRANTIES
1. Services "AS IS"
We strive to provide great Services, but there are certain things that we can't guarantee.
TO THE FULLEST EXTENT PERMITTED BY LAW, C2C AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE
NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS."
WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT.
2. C2C, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF
THE SERVICES WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR
REGULATIONS.
9. LIMITATION OF LIABILITY AND INDEMNITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF C2C, ITS AFFILIATES AND
SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT, EXCEPT THOSE CLAIMS RESULTING FROM C2C’S
FRAUDULENT BEHAVIOR OR WILLFUL MISCONDUCT, SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE
SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO SUCH CLAIM. SUBJECT TO APPLICABLE LAW, NEITHER PARTY,
THEIR AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE
INTERNET, ELECTRONIC COMMUNICATIONS, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF
BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET C2C
SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF C2C AND ITS AFFILIATES AND SUPPLIERS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF C2C,
ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES AND ITS USE.
C2C agrees to indemnify and hold you, your officers, agents, and employees harmless from any and all actions, suits,
claims, demands, liability and expenses, including reasonable attorneys' fees and costs, arising out of C2C’s
performance hereunder or breach of this Agreement (collectively referred to as "Claims"). C2C reserves the right, in
its sole discretion and at its own expense, to assume the exclusive defense and control of any such indemnified
Claims. You agree to reasonably cooperate as requested by C2C in the defense of any Claims.
10. TERMINATION
C2C may, with thirty (30) days’ prior written notice, terminate this Agreement or suspend the Services if you fail to
fail to materially comply with this Agreement or if you no longer agree to receive electronic communications. Upon
termination you must immediately stop using the Services and any outstanding payments will become due. Any
termination of this Agreement shall not affect C2C's rights to any payments due to it. C2C may terminate a free
account at any time. Sections 2.2, 3 through 15 will survive and remain in effect even if the Agreement is
terminated.
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11. GOVERNING LAW.
The laws of the State of Colorado shall govern the construction, interpretation, execution and enforcement of this
Agreement, and venue for any action arising hereunder shall be in Larimer County, Colorado.
12. DISPUTES.
In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days
within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect
to (a) terminate this Agreement and seek damages; (b) treat the Agreement as continuing and require specific
performance; or (c) avail itself of any other remedy at law or equity. If the non-defaulting party commences legal or
equitable actions against the defaulting party, the defaulting party shall be liable to the non-defaulting party for the
non-defaulting party’s reasonable attorney fees and costs incurred because of the default.
13. GENERAL. This Agreement, including the Additional Terms (Section B), is the entire agreement between you and C2C
and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter.
If any court of law, having the jurisdiction, rules that any part of this Agreement is invalid, that section will be
removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable. The
United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. You
cannot assign or transfer ownership of this Agreement.
_______________________________________________________________________________________________
January 2017
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B. ADDITIONAL TERMS AND CONDITIONS FOR CONNECT2CONCEPTS SERVICES
Your use of the following Services provided by Connect2Concepts (“C2C”) are subject to the General Terms of Service
above and these Additional Terms and Conditions. These Additional Terms and Conditions will prevail over any conflict
or inconsistency with the General Terms of Service.
If you are entering into this Agreement on behalf of an organization or other legal entity, you represent that you have the
authority to bind such entity and its affiliates to these terms and conditions as its authorized representative, in which case
the terms "you" or "your" will refer to such entity and its affiliates as well as you. If the legal entity that you represent
does not agree with these terms and conditions, you must not accept this Agreement, register, and use or access the
Services as an authorized representative.
1. SERVICES
Each of the following products and services are referred to in this Agreement as a "Service" and together as the
"Services":
1. Connect2 (includes Connect2MyRec, Connect2MyFitness, Connect2MyParks, Connect2MyPool,
Connect2MyResort, Connect2MyHousing, Connect2MySpa, Connect2MySport, Connect2MyTennis,
Connect2MyArena, and related market specific products). Connect2 is a mobile solution for organizations
to perform daily operations through the use of an acceptable mobile device to replace the use of paper
based system for the modules provided. Each subscription may only be used to support one Account - User
Facilities within a 25-mile geographic range using the same platform (SOP’s, ERP, Forms and Modules).
2. Connect2MyCloud. Connect2MyCloud is an online solution for organizations to administer the system setup,
reporting, messaging as well as daily operations. Connect2MyCloud may support one or more Client
subscriptions or Accounts.
3. Modification to Services. We have the right, in our sole discretion, to revise, update, or otherwise modify
the Services or alter your access to the Services; and for material changes, to the extent reasonably possible,
we will provide you with reasonable notice either posted on the website hosting the Services or to the
Administrator's (as defined below) email address. Note that we may modify the amount of storage space
you have through the Services and the number of times (and the maximum duration for which) you may
access the Services in a given period of time. In the event we need to maintain the security of the system or
comply with any laws or regulations, we reserve the right to modify the Services immediately, and to provide
the Administrator with electronic or written notice within thirty (30) days after any material modifications.
You may reject any changes to the Services by discontinuing use of the Services to which such changes
relate. Your continued use of the Services will constitute your acceptance of and agreement to such changes.
2. USERS.
1. Types of Users. The Services allow the following types of access and user rights: When you initially register
for and create an account for a Service, you are, or a party that you authorize is, the administrator
("Administrator"). Administrators may authorize additional individuals to access the Services through the
same account ("Additional Users"). Additional Users may include, for example, your staff, and clients. You
may be referred to in this Agreement as "you”, "your”, or "User”, or you may be referred to specifically in
your applicable role as an Additional User or an Administrator. All Users will be required to accept this
Agreement before accessing the Services. With respect to Connect2 or each Connect2MyCloud Account you
access, you agree to these terms as an Administrator or an Additional User, as applicable. As any User of the
Services, unless otherwise explicitly stated in this Agreement, all of these terms apply to you each time you
access the Services.
a. For Administrators. As an Administrator, the following applies to you: Only Administrators may
designate another individual as a replacement Administrator. You agree that Additional Users are
C2C customers, but that you are responsible for your Additional Users access to the Services.
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Depending on the types of access rights you grant to Additional Users, Additional Users may be
able to delete, copy, or view the Content and data accessible in your account and add charges to
the subscription. As Administrator, you are responsible for the access to the Services you grant to
Additional Users. If you choose to close or terminate your access to a Service, Additional Users
will no longer be able to access such Service or any of the Content within such Service. You agree
to provide sufficient notice to Additional Users of your desire to terminate access to the Services
before taking such actions. A violation of any terms of this Agreement by an Additional User may
result in the termination of an Administrators or any Additional Users access to the Services.
b. For Additional Users. As an Additional User, the following applies to you: When you register to
access an account for which you are not an Administrator, you understand that you are accessing
the Service as an Additional User and you may not have the same level of access or the same
rights as an Administrator. Depending on the types of rights you are granted by the
Administrator, you may be able to delete, copy, or view other Users Content and data. Please
make sure that you have an agreement with the Administrator about your role and rights. If an
Administrator chooses to close or terminate access to a Service, Additional Users will no longer
be able to access such Service or any of the Content within such Service. As an Additional User,
you understand that if you violate this Agreement, your access to our Services may be
terminated, and we retain the right to also terminate access for any other Users of the same
account.
3. SUBSCRIPTION.
1. Payment for Services. The Services are licensed on a monthly or yearly subscription basis to the User that
pays for the Service. As the Administrator, you may choose whether you or another User pays for the
subscription. Please review all of the details of the subscription that you purchase; some subscriptions
provide access to one Service and others provide access to more than one Service.
2. Subscription Cancellation for Failure of Payment. In the event that C2C is unable to charge a User's chosen
payment method in accordance with this Agreement, we may terminate this Agreement and access to the
Services immediately, with thirty (30) days’ prior written notice.
3. Subscription Cancellation by Client. The Administrator may notify us if he or she wants to cancel the
subscription prior the beginning of the new subscription period. The Administrator may notify us if he or she
wants to cancel the subscription prior the beginning of the new subscription period. Any refund for an
annual subscription will be based on the unused portion of the subscription beginning on the month after
the subscription is canceled.
4. Data Access After Cancellation. After your access to Services is terminated, you may no longer have access
to the Content in the Services. We suggest you retain your own copies of any data or Content that you may
need. C2C is not responsible for providing you with access to your Content or the Services after any
cancellation or termination of this Agreement.
4. ACCOUNT FEATURES.
1. Trial Version. If you registered for a trial use of the Services, you will have access to the Services for the
specified period of the trial ("Trial Period"). You must decide to purchase a license to the Services within the
Trial Period in order to retain access to any Content or data provided or created during the Trial Period. If
you do not purchase a license to the Services by the end of the Trial Period, you will not be able to access or
retrieve any of the data or Content you added to or created with the Services during the trial.
2. Beta Features. From time to time, we may include new or updated beta features in the Services ("Beta
Features"). Beta Features may have associated fees, which will be disclosed to you at the time you choose to
use the Beta Features. We understand that your use of any Beta Feature is voluntary. You understand that
once you use a Beta Feature, you may be unable to revert back to a prior non-beta version of the same or
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similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data
created within the Beta Feature back to the prior non-beta version. The Beta Features are provided on an as
is basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and
information from any connected device. You acknowledge and agree that all use of any Beta Feature is at
your sole risk.
5. DATA ACCESS AND RETENTION.
1. Data Access. All current subscribers have access to their data through the Services.
2. Data Retention. C2C will retain data for current subscribers for a period of ten (10) years from the start of
the subscription.
6. OTHER PRODUCTS AND SERVICES
1. Third Party Products. By using these Services, you agree that we may market to you or offer you access to
products or services from third parties ("Third Party Products"). If you decide to use or access any Third
Party Products, you agree that you are solely responsible for your relationship with the provider of the
product. C2C is not affiliated with Third Party Products and does not endorse or recommend any Third
Party Products. You agree that the providers of the Third Party Products, and not C2C, are solely
responsible for their own actions or inactions. C2C is not liable for any damages, claims or liabilities arising
out of or related to any Third Party Products. You agree that you will (a) review and comply with all Third
Party Product terms and conditions, and (b) not use the Third Party Product in any manner that would
infringe or violate the rights of C2C or any other party or in furtherance of criminal, fraudulent or other
unlawful activity.
2. Service Providers. We may use third parties in the operation of our Services or to perform any of our
obligations in this Agreement (each a "Service Provider"). In order for our Service Providers to be able to
provide you with certain aspects of the Services, we may share a limited amount of your data or Content
with such Service Provider. Our agreements with Service Providers outline the appropriate use and
handling of this information and prohibit the Service Provider from using any of your information for
purposes unrelated to the Services. Said agreements shall be provided to you upon request.
7. COMMUNICATION SERVICES.
We may provide you with the opportunity to communicate with other Users within the Services, or with other
third parties through the Services ("Communication Services"). You may choose whether or not you would like
to use the Communication Services. You agree that you have received permission to communicate with any third
parties who are not Users through the Communication Services, and that such third parties have agreed to C2C’s
use and disclosure of data available in the Communication Services in accordance with this Agreement. Users
who you communicate with may have access in the future to the data provided through the Communication
Services, and you may not have the ability to restrict that access. C2C’s systems may extract certain data (e.g.,
numbers, names, or attachments) from the Communication Services and provide it to you in other parts of the
Services.
8. APPLE REQUIREMENTS IF YOU DOWNLOADED THE SERVICES FROM THE APPLE ITUNES STORE THE FOLLOWING
APPLY:
1. Acknowledgement: You acknowledge that this Agreement is between you and C2C only, and not with
Apple, and C2C, not Apple, is solely responsible for the Services and the content thereof.
2. Scope of License: The license granted to you for the Services is a limited, non-transferable license to use
the Services on an iOS product that you own or control and as permitted by the Usage Rules set forth in the
Apple iTunes App Store Terms of Service.
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3. Maintenance and Support: C2C and not Apple is solely responsible for providing any maintenance and
support services with respect to the Services. You acknowledge that Apple has no obligation whatsoever to
furnish any maintenance and support services with respect to the Services.
4. Warranty: C2C is solely responsible for any product warranties, whether express or implied by law, to the
extent not effectively disclaimed. In the event of any failure of the Services to conform to any applicable
warranty, you may notify Apple, and Apple will refund the purchase price for the Services in the Apple
iTunes App Store to you. To the maximum extent permitted by applicable law, Apple will have no other
warranty obligation whatsoever with respect to the Services, and any other claims, losses, liabilities,
damages, costs or expenses attributable to any failure to conform to any warranty will be C2C’s sole
responsibility, as between C2C and Apple.
5. Product Claims: C2C, not Apple, is responsible for addressing any user or third party claims relating to the
Services or the user's possession and/or use of the Services, including, but not limited to: (a) product
liability claims; (b) any claim that the Services fail to conform to any applicable legal or regulatory
requirement; and (c) claims arising under consumer protection or similar legislation.
6. Intellectual Property Rights: You acknowledge that, in the event of any third party claim that the Services
or your possession and use of the Services infringes that third party's intellectual property rights Apple will
not be responsible for the investigation, defense, settlement and discharge of any such intellectual
property infringement claim.
7. Legal Compliance: You represent and warrant that (a) you are not located in a country that is subject to a
U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting"
country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Third Party Beneficiary You acknowledge and agree that Apple and Apple's subsidiaries are third party
beneficiaries of this Section 8 of this Agreement, and that, upon your acceptance of the terms and
conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to
enforce the Agreement against you as a third party beneficiary thereof.
___________________________________________________________________________________________________
January 2017
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CONNECT2CONCEPTS TERMS IN THE UNITED STATES
SIGNATURE PAGE
My signature below indicates that I am an authorized representative and have read and agree to the Terms of Service for
Connect2Concepts.
Authorized Representative:
Name (please print)
Title (please print)
Signature
Date (please print)
Organization Name (please print)
Connect2Concepts Authorized Representative:
Jennifer Jacobs
Owner, Connect2Concepts LLC
Signature: _____________________________________
Date: _____________________________________
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2/15/2017
Gerry Paul
2/15/2017
City of Fort Collins
Director of Purchasing
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CONNECT2CONCEPTS TERMS IN THE UNITED STATES
APPENDIX A - PRICING
Connect2Concepts offers subscription pricing which can be paid monthly via credit card or EFT or annually by check, credit
card or EFT. There are 3 tiers of pricing based on the number of Facilities/Teams in the Client’s organization that will be
using the system. All subscriptions include unlimited users and devices, 24/7 support, 5 GB of data storage, and up to 500
text messages a month.
Tier One Time Implementation Fee Monthly Subscription
Up to 5 Facilities/Teams $1,500 $215
Up to 10 Facilities/Teams $1,750 $315
Up to 15 Facilities/Teams $2,000 $415
16+ Facilities/Teams Call for Pricing
Unlimited Text and Data +$45 per month
There is a one-time implementation fee that covers the initial training and configuration of the Client’s system. If a Client
upgrades to a larger subscription, the one-time fee will not be assessed again unless the client requires additional
training.
Additional Services such as new API development, on-site training, or custom reports will be scoped out according to the
client’s requirements and priced separately.
Pricing is subject to change with a 90-day advance notice to the Client, but increases will not exceed 15% above the then
current pricing.
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Privacy Statement
Thank you for selecting the services offered by Connect2Concepts (“C2C”). C2C respects
your privacy and is committed to protect the personal information that you share with us.
Review this Privacy Policy ("Agreement") thoroughly. This Agreement describes how we
collect and use your personal information when we need your personal information to
provide services that you request or when you choose to provide us with your personal
information through our website or our application services (“Services”). This Agreement
is a legal agreement between you and C2C. By accepting electronically (for example,
clicking “I Agree”), installing, accessing or using the Services, you agree to these terms. If
you do not agree to this Agreement, then you may not use the Services.
INFORMATION COLLECTION
Personal information means any information that may be used to identify an individual,
including, but not limited to, a first and last name, company name, email address, telephone
number, postal or other physical address, birth date, gender, occupation, a credit card
number (including expiration date) to process payment for products (if applicable), Apps
and/or services and such other information when needed to provide a service that you
requested. Certain of our products, Apps and services also store connection or session
information such as time/date and length of collection, IP address, chat logs and technician
information.
As you navigate through our Services, certain anonymous information can be passively
collected (that is, gathered without your actively providing the information) using various
technologies, such as cookies, Internet tags or web beacons, and navigational data
collection (log files, server logs, clickstream). Your internet browser automatically
transmits some of this anonymous information, such as the URL of the website you just
came from and the Internet Protocol (IP) address and the browser version your computer or
mobile device is currently using; the date and time you access the Website and the pages
that you access while at the Website. This information is used for internal/external
marketing purposes, to analyze trends and to improve our Website, products, Apps and
services. Our Website may also collect anonymous information from your computer or
mobile device through cookies and internet tags or web beacons. You may set your browser
to notify you when a cookie is sent or to refuse cookies altogether, but certain features of
this Website might not work without cookies.
CHOICE/OPT-OUT
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In this Agreement, we will provide you with the opportunity to "opt in". This means we
will require your affirmative action to indicate your consent before we use your information
for purposes other than the purpose for which it was submitted.
COOKIES AND TRACKING TECHNOLOGY
A "Cookie" is a small data file that certain websites write to your hard drive when you visit
them. Cookies cannot be used to run programs or deliver viruses to your computer. A
cookie file can contain information such as a user ID that the site uses to track the pages
you've visited, but the only personal information a cookie can contain is information you
supply yourself. A cookie can't read data off your hard disk or read cookie files created by
other sites. Cookies save you time, for example, if you personalize a web page, or navigate
within a website, a cookie recalls your specific information on subsequent visits. C2C also
uses cookies to track user traffic patterns. We do this in order to determine the usefulness of
our Website information to our users and to see how effective our navigational structure is
in helping users reach that information. You may accept or decline cookies. Most web
browsers automatically accept cookies, however you can modify your browser setting to
decline cookies. Please note however, if a visitor turns off cookies such visitor and/or the
website owner may find some of the functionality of our website and/or our products, to be
reduced or impaired.
In addition to cookies, our Website uses a variety of technical methods for tracking
purposes, including web beacons. Web beacons are small pieces of data that are embedded
in images on the pages of websites. C2C also uses these technical methods to analyze the
traffic patterns on our Website, such as the frequency with which our users visit various
parts of our Website.
HOW WE USE INFORMATION COLLECTED
C2C uses personally identifiable information for several general purposes: to fulfill your
requests for certain products and services, to keep you up to date on the latest product
announcements, software updates, special offers or other information we think you'd like to
hear about either from us or from our business partners, and to better understand your needs
and provide you with better services. We may also use your information to send you
promotional materials about goods and services (including special offers and promotions)
either offered by C2C or offered by third parties. You have opted out of receiving these
communications.
INFORMATION SHARING AND DISCLOSURE
Our Services provide you the opportunity to opt-out of receiving communications from us
when you elect to purchase a new subscription or an upgrade. Further, when you receive
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the requested communication, you are given the opportunity to unsubscribe from receiving
any future communication or to change your information.
Unless you opt-in, C2C will not transfer your personal information to third parties, except
we may transfer your personal information without your consent to the extent required to
do so by law or in the good faith belief that such action is necessary to: (i) conform to the
edicts of law or comply with legal process served on C2C or the site; (ii) protect or defend
the rights or property of C2C; (iii) act in urgent circumstances to protect the personal
safety, property, or privacy of C2C employees, users of C2C products or service, or
members of the public; or (iv) effect a transaction, restructuring or proceeding that transfers
to a third party the assets or line of business to which the information pertains. If you
choose to provide us with your personal information, we may transfer that information
within C2C or to C2C and third party service providers with your permission. In addition,
C2C may send your personal information to other companies or people under any of the
following circumstances: when we have your consent to share the information; we need to
share your information to provide the product or service you have requested; we need to
send the information to companies who work on behalf of C2C to provide a product or
service to you (we will only provide those companies the information they need to deliver
the service, and they are prohibited from using that information for any other purpose); or
we want to keep you up to date on the latest product announcements, software updates,
special offers or other information we think you'd like to hear about either from us or from
our business partners (unless you have opted out of these types of communications).
YOUR ABILITY TO REVIEW AND DELETE INFORMATION
You can always ask to review any personal information that we have collected from you,
have us update, correct or delete this information and/or instruct us not to use this
information in the future. If you wish to exercise this right, simply contact us.
DATA SECURITY
Your personal information is protected for your privacy and security. C2C safeguards the
security and confidentiality of the data you send us with physical, technical, and managerial
procedures. Please be aware that, despite our best efforts, no security measures are perfect
or impenetrable. While we strive to protect your personal information, we cannot ensure the
security of the information you transmit to us, and so we urge you to take every precaution
to protect your personal data when you are on the Internet. Change your passwords often,
use a combination of letters and numbers, and make sure you use a secure browser.
Our Website may contain links to websites operated by other companies. Some of these
third-party sites may be co-branded with a Connect2Concepts, even though they are not
operated or maintained by C2C. Although we choose our business partners carefully, C2C
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is not responsible for the privacy practices of websites operated by third parties that are
linked to our site. Once you have left our website, you should check the applicable privacy
policy of the third party website to determine how they will handle any information they
collect from you.
INTERNATIONAL PRIVACY PROTECTION
Personal information that we maintain may be controlled and processed in the United States
of America and/or other countries, which might not provide the same level of privacy
protections as in your country of residence. For personally identifiable information
collected from users in the European Economic Area and Switzerland, C2C adheres to the
Safe Harbor Privacy Principles administered by the U.S. Department of Commerce.
CONTACT INFORMATION
C2C welcomes your comments regarding this privacy statement. If you believe that C2C
has not adhered to this privacy statement, please contact us electronically at
info@connect2concepts.com or via postal mail at the address provided below, and we will
use commercially reasonable efforts to promptly determine and remedy the problem.
Connect2Concepts
425 Linville Road
Kernersville, NC 27284
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