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HomeMy WebLinkAboutCORRESPONDENCE - PURCHASE ORDER - 9171932mobile Fort Collins Police Department MobilePD App Proposal Executive Summary MobilePD Engage is a branded community-focused application that will keep Fort Collins residents more connected, engaged, and safe by giving them direct access to important Fort Collins PD services. MobilePD Engage will provide the following key solutions to the Fort Collins Police Department: Ability to send real-time push notification alerts to citizens. A mechanism for real-time citizen crime reporting. A one-stop-shop for Fort Collins Police Department public outreach programs. Rea!-Time Reverse 911 Alert System The MobilePD Engage Alert system will allow Fort Collins Police Department to send real-time push notification alerts to citizens who have downloaded the app. These alerts are category based, and could be used for an Amber Alert, a general update/emergency, or even a traffic accident. There is no limit to how many alerts Fort Collins Police Depadment sends. Real-Time Reporting of Crime and Tips MobilePD's brand new Real-Time Reporting Platform ("Tips Pro") is a robust tipping/NG91 1 reporting platform that allows for anonymous two-way communication between citizens and your agency. Tips Pro will allow residents of Fort Collins to send in data-rich reports (text, report category, location, photo, etc.), and allows Fort Collins Police Department to respond and have a two-way conversation with the reporter (even if they are anonymous). This Fort Collins Police Department MobilePD App Proposal mobilepd a platform will allow residents to report certain crime via their smartphone, which will free up officer resources and in turn allow them to focus their time on priority calls. The MobilePD Engage platform allows Fott Collins Police Department to centralize all of your existing public engagement programs, such as Crime Mapping, Online Repofting, Social Media, News Releases, Directories, etc., into one application for the community to access. The app will also be branded as the official Fort Collins Police Department mobile app. MobilePD Engage Feature Specifications Fort Collins Police Department MobilePD App Proposal m O b i I e One-Stop-Shop for Public Outreach Features MobilePD Supported Platforms iOS App The Fort Collins Police Department app will be available for download via Apple's App Store. The app will support iPhones, iPads, and iPod Touches running iOS 8.4 and above. Android App The Fort Collins Police Department app will also be available for download via the Android Marketplace. The app will support Android phones and tablets running Android 4.3 and above. Web Portal Fort Collins Police Department will have access to MobilePD Live, our online web portal for managing incoming reports and sending push notification alerts. MobilePD Live is an HTML 5 based application that runs in any modern web browser. For best use, we suggest the most recent version of Chrome, Safari, or Firefox (we also support lnternet Explorer 11 and above). Fort Collins Police Department MobilePD App Proposal mobilepd Features Support - MobilePD Live (lnternal web-based CMS for sending Alerts and receiving Reports) Pricing Below is pricing for a One (1)Year contract of MobilePD Engage Pro: Extension Options Fort Collins Police Department can exercise the right to extend the contract for one (1)year extensions, at the following price per year: Fort Collins Police Department MobilePD App Proposal mObile List Price $10,000 $10,000 MobilePD Engage Pro One- Time Set Up Fee MobilePD Engage Pro Yearly Subscription Fee lncludes 15 MobilePD Web Portal Administrator Licenses. Additional Licenses available for $25lmonth. List Price Oty. Final Pricing MobilePD Engage Pro Yearly Subscription Fee lncludes 15 MobilePD Web Podal Administrator Licenses. Additional Licenses available for $25lmonth. Fort Collins Police Department will also have the option to downgrade to MobilePD Engage Plus, and extend the current contract for one (1) year, at the following price per year: Optional Services Below are optional MobilePD services available to Fort Collins Police Department: Due Net 30 Total Fort Collins Police Department MobilePD App Proposal mobilepd Description Price On-Site Training 9i:,::r:i^"::l:-t:3f|e, incruding trave', $2,500 Marketing Support & On-Site App Launch 24f7 Technical Support Professional lT Services lodging, and meals expenses. MobilePD will create soft-copy marketing materials (Posters, Banners, flyers, handouts, business cards, etc.) and a MobilePD Executive i $Z,SOO will be on-site for official Press Conference to announce the launch of the app. ffjiffifl,:ilB1,1 XJ B"rT::: "?' P h o n e a n d E m a i r | $u, oo o,r,", MobilePD can develop new features at our standard hourly rate of $150/hour or at a I $t6Onour negotiable cost based on the project. Pricing Terms Allfees are due up-front to begin project implementation and are payable on net 30 terms from receipt of MobilePD lnvoice. Yearly licensing start date becomes effective as of the last date of execution of this contract. All pricing associated with this contract are payable in US Dollars (USD). ln the event Fort Collins Police Department purchases additional licenses for the MobilePD Engage web portal, fee's will be pro-rated for the remainder of the contract. Support Policy MobilePD Technical Support is committed to helping our customers maximize the benefits of using MobilePD and providing quality customer experience. MobilePD defines "Customer Support" as providing assistance to MobilePD product users and padners on specific product-related problems such as installation, product updates, product performance, and other inquiries. Fort Collins Police Department MobilePD App Proposal mobilepd Description Community Engagement & Branding Consulting Additional Web Portal Licenses ln working with the teading law enforcement agencies in North America over the past 5 years, MobilePD has become a leading expert in community engagement strategies and best practices. MobilePD can provide consulting services and develop frameworks for the effective use of technology for community engagement. MobilePD can work with your agency to develop a re-brand i ng strategy that h ig h I i g hts transparency and working alongside the community to co- produce public safety. Additional MobilePD Web Portal Licenses can be purchased, allowing additional personnel to send alerts and receive/respond to incoming reports. Price $160/hour $25lmonth Operating Hours and Local Languages Support MobilePD Support operates from 9am-6pm US Central Time, Monday - Friday (except Labor Day, Christmas Day, and New Year's Day). Technical support for MobilePD products is delivered in English. Suppoded Products MobilePD actively supports customer apps for the length of the contract and its extension thereafter, and supports mobile operating systems for 12 months from their release or until a new version is released, whichever comes first. Active support includes responding to telephone, email or web inquiries about the operation or use of the software, and providing on-going development support in the form of workarounds, patches or fixes for resolving known and emerging product issues. Standard and Online Support Standard Support comes with your product purchase. MobilePD provides customer service and technical support by phone or email to users to get their product up and running. Assistance with product issues including installation and setup, product updates, product performance, and other inquiries is available during regular business hours. (North America: Monday to Friday from 9am to 6pm CDT). En hancements/U pgrades Modifications and Enhancements MobilePD may, at its sole discretion, make modifications and enhancements to the Fort Collins Police Department Mobile App. All modifications and enhancements are included in the yearly licensing fee. For.t Collins Police Department MobilePD App Proposal mobilepd Bug Fixes Any software bugs that inadvertently affect the user experience of the application will be immediately evaluated for possible fixes. All bug fixes are included in the yearly licensing fee. Source Code MobilePD, Inc. is not licensing the MobilePD source code or any porlion thereof. The licensing agreement solely relates to the end product and the hosted solution MobilePD provides. The MobilePD source code, in whole, or in part, solely belongs to MobilePD. The Fort Collins Police Department may not lay any claims to this source code. This Proposal supersedes any other legal agreement between MobilePD and the Fort Collins Police Department including any Purchase Order. ln the event MobilePD becomes insolvent or goes out of business during the term of this agreement, Fort Collins Police Depadment will be provided with the source code of the application. All software, copyright and trademark ownership will remain the property of MobilePD or it's surviving members of founders. Release Branding The Fort Collins Police Department mobile app will be branded and released under your own name. This will require you to open an Apple Developers account ($99/yea4 as well as an Android Marketplace Account ($25lyea4. Release MobilePD will complete development of the Fort Collins Police Department apps 90 days after the execution of this agreement. Fort Collins Police Department MobilePD App Proposal mobilepd lN WITNESS WHEREOF, the parties hereto have executed this contract effective as of the last date of execution set forth below. MobilePD, lnc. Fort By: Collins Police Department By: Name: Title: Date: Kushyar Kasraie President & CEO 1/4/17 Name: Title: Date: Fort Collins Police Department MobilePD App Proposal m O b i I e fr*