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HomeMy WebLinkAboutRESPONSE - RFP - 8365 SECURITY CAMERA INSTALLATION WORKCITY OF FORT COLLINS PROPOSAL NUMBER 8365 SECURITY CAMERA INSTALLATION WORK Submitted By BW Systems 1831 Lefthand Circle Ste. B Longmont, CO 80501 720‐652‐0495 Page 1 of 10 1. Methods and Approach: BW Systems has performed video camera installation work for the City of Fort Collins in the past. Through these experiences, we have found the approach outlined below to be successful (Note: the District Library project is stated below but the process is maintained across all installation projects): ‐ Conduct an initial pre‐deployment meeting with Library District administrator, Library District IT Manager, City IT resource(s), BW Systems team, and any other trade directly involved with the scope of work. This meeting will be to review the scope of work, identify site specific conditions (parking, materials storage, working hours, access, area sensitivities), identify specific coordination items, identify items required from IT (IP addresses, network switches) and establish the chain of communications for the project. ‐ Have a focused network discussion with IT to clarify POE needs, server specs/location, network connectivity, and bandwidth considerations. ‐ After the pre‐deployment meeting and IT discussion, BW Systems will procure equipment as required and prepare a System Deployment Plan to be reviewed with applicable Library District personnel and IT. ‐ Sequence of Installation: (Step 1) Install network cabling. (Step 2) Install recording server and software. (Step 3) Install network cameras and configure. (Step 4) Install Client application(s). (Step 5) Provide end user training on administering and utilizing the system. (Step 6) Perform a project close out review with the customer to ensure customer satisfaction, identify any outstanding items, provide contacts for service needs, and obtain final acceptance from the customer. (Step 5) After 2 weeks, return for a health check on the system and make any necessary adjustments as needed. Keep in mind that several of these steps will run concurrently. ‐ Other interaction to note: Library District representative(s) will be required to verify the view of each camera to ensure it is viewing the desired area(s) before final acceptance. ‐ Our fully staffed service department provides 24 hour a day, 7 days a week service to our customers. a. Sustainability: BW Systems is always working towards sustainable practices. Through mapping and weekly planning, we minimize the amount of miles driven by each technician to reduce fuel consumption. The vehicles are checked monthly for leaks and undergo regular scheduled maintenance to ensure they run efficiently and continue to meet emission standards. When ordering consumables for projects it is on a per project basis to minimize any waste. Recycling is a priority for BW Systems. A recycling receptacle is placed in every office/meeting room. We remove all recyclable materials from a job site (metals, packaging, unusable electronics, etc.) and put in our large recycling bin at our office. All electronics that are not of use, batteries, paper, plastic, and metals are recycled as a company policy. We have recently installed motion sensors and timers for all lights throughout the offices. In addition, we have installed energy saving light bulbs throughout the offices. We attempt to promote and provide products from manufacturer’s with a strong sustainability ethic. Page 2 of 10 b. Equipment: BW Systems is proposing a Salient Completeview Video Management System and cameras manufactured by AXIS. We have installed this platform at other City locations and it has proven to be very reliable, it reduces bandwidth requirements, manufacturer support is outstanding, it has many valuable features, requires very little maintenance, and provides a simple to use end‐user interface. BW Systems has deployed the Salient Completeview system for many customers regionally and nationally. We have several team members that have been trained and fully certified by the manufacturer. Through our experience and longevity with the product (over 4 years installing and servicing this product), we have developed deep relationships with the manufacturer’s engineering department, sales department, and technical support department. These relationships allow BW Systems direct access to key manufacturer personnel at any time allowing us to provide a unique and high level of technical support not typically provided by other vendors. Key Salient features:  Open platform – flexible with unlimited scalability.  Dynamic Scaling Resolution – reduces bandwidth consumption.  Single seat administration – access all configurations and perform upgrades from one place.  Active Directory Integration – simplify user management.  Very reliable, simple to use.  Records in non‐proprietary format – video can be offloaded and played back with any media player.  Mobile – can utilize web browser or smart phone application to view and playback cameras.  Outstanding technical support. We have installed AXIS cameras at other City locations with success. AXIS cameras are extremely reliable, provide a large set of features, provide certified HD images, have a proven track record of longevity/life span, and AXIS has been a leading provider of IP cameras for 20 years. BW Systems has obtained a Certified Gold Partner level with AXIS which allows us escalated technical support as well as deeper discounts for their products. Our technicians have been installing and servicing AXIS cameras for over 10 years so we possess a high level of knowledge and experience with their products which ensures smooth installations and timely repairs. Key AXIS features:  High Sustainability ethic (publishes yearly sustainability reports, product packaging, transport, energy efficiency, has signed the UN’s Global Compact).  Outstanding image quality (certified HD).  Strong product testing throughout all phases of manufacturing.  Highest level of quality practices in the industry.  Highly reliable.  Innovative – AXIS produces cameras to meet any need (indoor/outdoor, fixed, Pan‐Tilt‐ Zoom, demanding environments, challenging light conditions, vandal resistance, analytics, and cyber secure).  Demo camera models available upon request to temporarily install at customer sites. Page 3 of 10 2. Qualifications and Experience: BW Systems is a leading Security Systems Integrator with a focus on Access Control, Video Surveillance, Intercom, and Fire Alarm systems. Established in 1979, BW Systems services a wide range of markets, including Department of Defense facilities, local government, general commercial, educational, and medical. We provide our services to these markets both regionally and nationally. BW Systems is headquartered in Colorado Springs Colorado and has an established full service office in Longmont Colorado to provide services to Northern Colorado. Since 1979, BW Systems has been highly involved in the design, implementation, and service of video surveillance systems. BW Systems combines their knowledge of technology with real world experience in the installation and maintenance of low voltage security systems to ensure a complete and functional system design. From understanding network topologies and application design to camera technology and camera mounting designs, BW Systems can provide a complete turnkey design solution. In support of the Scope of Services within this RFP, BW Systems will provide all services in‐house with no need for subcontractors. The majority of our senior staff and management have been involved in electronic security design, installation, and service for over 15 years. Our project references will show that we are highly qualified in:  Video Surveillance design (including Network topologies)  Professional Project Management  Plan engineering (Full service CAD department)  Sales, service, and installation of low voltage security electronics that includes but not limited to Video Surveillance, Intercom Systems, Access Control Systems, and Mass Notification Systems.  Electronic lock installation Project Reference #1: Date of Service: 2016 Client Organization: Comcast Video Management System: Completeview Number and Make of cameras: 140 Axis cameras Project Summary: BW Systems worked with the security Facility Security Manager to design the roll‐out of 25 new Completeview Servers in five states. (Virginia, Illinois, Oregon, Colorado, Pennsylvania). We designed and implemented three new servers in Colorado and installed 140 AXIS cameras at the Centennial Colorado location. The project involved coordination between BW Systems and the Comcast IT department. We have provided a turnkey system to include all software and camera configurations, server configurations, and client application configurations. Contact: Reggy Timothee, Facility Security Manager, Reggy_Timothee@comcast.com, 610‐732‐2214 Page 4 of 10 Project Reference #2: Date of Service: 2016 Client Organization: City of Fort Collins – new Administration building Video Management System: Completeview Number and Make of cameras: 21 Axis cameras Project Summary: BW Systems provided the Completeview software and installed it on a City provided server. Installation included 21 interior/exterior cameras. We provided all software and camera configurations, server configurations, can client application configurations. Worked with City personnel on camera locations and layout. Close coordination with the City IT department. Contact: Brian Hergott, Facilities Project Manager, bhergott@fcgov.com, 970‐221‐6804 Project Reference #3: Date of Service: 2014 Client Organization: Department of Agriculture Video Management System: Completeview Number and Make of cameras: 16 Axis cameras Project Summary: Worked with the Facility Manager to design the new system. Design included camera layout, camera types, server location, and network infrastructure. BW Systems provided and installed the network to support the camera system. We also installed all of the cabling, cameras, and server for a turnkey solution. Contact: Joe Reen, Facility Manager, joe.reen@state.co.us, 303‐867‐9215 Additional Salient Completeview with Axis cameras projects designed and installed by BW Systems: Additional references available upon request Customer Accellent Alexander Dawson School Centennial Realty City of Lafayette Rec Center City of Lafayette PD Exempla‐St. Joseph’s Hospital City of Fort Collins Transit – MAX project Webroot Town Center Mall ‐ Aurora Custom Blending – Fort Collins Superior Medical Pikes Peak Regional Hospital YWCA ‐ Boulder Nationstar Exempla ‐ Lutheran Fort Collins Downtown Development Authority Page 5 of 10 3. List of Project Personnel: All technical field staff can be included as personnel who will be assigned to this contract as they are all capable to provide service and installation under the outlined Scope of Services. However, below are the key personnel that will be assigned to this contract. Jeff Brown will be the primary contact responsible for this contract. Jeffrey A. Brown N. Division Manager/Sr. Project Manager BW Systems 1999 to Present  Bachelor of Science degree, minor in Forestry, Colorado State University (1996)  Oversees all of the operations, service department, staff, policies, costs, and revenues for the North division.  Sr. Project Manager for projects. Oversees all aspects of installation, design, and service of security projects. Responsible for bringing in projects on time and within budget.  Highly proficient with Word, Excel, MS Projects, SQL, and Windows operating systems.  Tenured experience with design, installation, project management, and programming of multiple electronic security and surveillance systems. Highly proficient with Salient Completeview Video Management system. Jake Thiele Assistant Project Manager BW Systems 2014 to Present  Business degree, Colorado State University  Responsible for Project managing small projects and assisting Sr. Project Managers.  Responsible for booking new projects, resource scheduling, project submittals, preparing Bill of Materials, customer communications, and project cost tracking.  Highly proficient with Word, Excel, MS Projects, and Windows operating systems.  Tenured experience with design, installation, project management, and programming of multiple electronic security and surveillance systems. Andrew Kippes Service Manager BW Systems 1999 to Present  Electronic Engineering Associates degree, Denver Technical College (1993)  Oversees and manages the service department and service technicians.  Responsibilities include service call scheduling, tracking costs, tracking service revenue, staff training, service coordination, customer service representation, service equipment procurement, and vehicle service and maintenance.  Highly proficient with Word, Excel, and Windows operating systems.  Tenured experience with design, installation, project management, and programming of multiple electronic security and surveillance systems. Jay Randall Estimating and System Design BW Systems 1999 to Present  Responsibilities include consultation with customers for scope of work development, designing security systems to meet customer needs, and constructing formal price estimates.  Highly proficient with Word, Excel, SQL, BHS Estimator software, and Windows operating systems.  Tenured experience with design, installation, project management, and programming of multiple electronic security and surveillance systems. Highly proficient with Salient Completeview Video Management system. Page 6 of 10 Bill Westman Technician BW Systems 2004 to Present  Responsibilities include servicing and installing electronic security systems and components.  Highly proficient with Word, Excel, SQL and Windows operating systems.  Excellent customer service skills.  Skilled Foreman. Field manages installation team for the duration of the project.  Tenured experience with installation and service repair of multiple electronic security and surveillance system components.  Security System expertise: AMAG, Lenel, Honeywell, Axis, Salient Completeview, Milestone, ONSSI, Brivo, DSX, MDI, DMP. Bill Graham Installer BW Systems 2004 to Present  Responsibilities include servicing and installing electronic security systems and components.  Highly proficient with Word, Excel, and Windows operating systems.  Excellent customer service skills.  Highly skilled electronic lock installer.  Skilled Foreman. Field manages installation team for the duration of the project.  Tenured experience with installation and service repair of multiple electronic security and surveillance system components.  Security System expertise: Honeywell, Axis, Salient Completeview, Brivo, DMP. Jeremy Thomas Installer BW Systems 2013 to Present  Responsibilities include servicing and installing electronic security systems and components.  Highly proficient with Word, Excel, and Windows operating systems.  Highly skilled camera and electronic lock installer  Tenured experience with installation and service repair of multiple electronic security and surveillance system components.  Security System expertise: AMAG, Axis, Salient Completeview, Brivo, DMP. Additional qualified staff who can support the Scope of Services of the contract: Laura Anderson 2008 to Present Office/Project Administrative assistant Reegan Barber 2001 to Present Office/Service Administrative assistant Damon Morris 2014 to Present Installer Gary Mesch 2015 to Present Technician David Longoria 2015 to Present Installer Steve Brass 2010 to Present Technician Jason Levy 2015 to Present Installer Page 7 of 10 4. Organization Chart/Proposed Project Team: (Specifically for District Library Project) NAME TASK RESPONSIBILITY Jeff Brown The Project Manager acts as the onsite manager and overall point of contact for the project. The Project Manager directs and coordinates with project‐specific staff and reviews work products for completeness and adherence to customer requirements. The Project Manager develops overall project milestones and monitors execution of the project against planned timelines. Jake Thiele Assist with Project Manager tasks. Laura Anderson Equipment procurement and delivery. Andrew Kippes Schedule and manage service/repair requests after system installation. Bill Westman Provides on‐site programming, installation and maintenance. The technician works in tandem with the installer to provide technical requirements of the security products including programming and troubleshooting the systems. Jeremy Thomas On‐site installation of cameras and products. Bill Graham On‐site installation of cameras and products. . 5. Availability: BW Systems is fully available to provide the Scope of Services as outlined for Work Order #1 any time after November 15th. Otherwise, any additional Work Order requests will be subject to availability in the prevailing project schedule at the time of the request. BW Systems can accommodate any day or time for the weeks of October 21 or October 28, 2016 for an oral Interview. Sr. Project Manager Jeff Brown Assistant Project Manager Jake Thiele Project Admin Laura Anderson Service Manager Andrew Kippes Technician Bill Westman Installer Jeremy Thomas Installer Bill Graham Page 8 of 10 6. Schedule of Rates & Costs: Below is the requested hourly rates and these prices can be applied to all work orders provided under this agreement. However, it is difficult to provide an all‐encompassing itemized material price and quantities for cameras and servers that will be used for future work order requests made under this agreement. The difficulty lies in the fact that each Work Order request may require different camera models, mounts, parts, and server specifications to meet the desired customer/department’s needs. In addition, manufacturers typically raise their prices once or twice a year. Therefore, we are presenting the itemized cost breakdown for Work Order #1 – Library District video cameras only. The material cost basis is solely based on the specifications and scope of work for Work Order #1 and should not be considered a material cost basis for all possible future work orders under this agreement. However, the material markups stated can be applied to all future work orders provided under this agreement. Standard service/repair labor rates and information: Title Normal Business Hours (8am to 4:30pm M‐F) After Business Hours/Weekends (4:30pm to 8am M‐F/ Sat‐Sun) Holiday Technician $95/hour $142.50/hour $190/hour Standard project/installation labor rates Title Normal Business Hours (8am to 4:30pm M‐F) After Business Hours/Weekends (4:30pm to 8am M‐F/ Sat‐Sun) Holiday Project Manager $99.29/hour $148.93/hour $198.58/hour Technician $84.58/hour $126.87/hour $169.16/hour Installer $55.16/hour $82.75/hour $110.32/hour Work order #1 – Old Town Library pricing Manufact. Model Part # Qty Cost Markup Extended Salient Salient PowerPlus Server (2012) PS504T3B 1 $6,132.42 30% $7,927.15 Salient Single IP Camera Licenses CVSW‐ PRO‐IP 18 $93.00 30% $2,176.20 Axis M3045‐V Camera 0804‐001 13 $182.92 25.75% $2,990.28 Axis M3007‐PV Camera 0515‐001 1 $373.32 25.75% $469.45 Axis P3215‐VE Camera 0615‐001 4 $509.32 25.75% $2,561.88 Axis T94B01S – Jbox adapter 5503‐911 2 $33.32 25.75% $83.80 Axis T91D61 Wall Mount T91D61 4 $57.12 25.75% $287.31 Axis 5017‐641 Corner Mount 5017‐641 4 $53.72 25.75% $270.21 N/A Misc. Connectors and Materials N/A 1 $130.00 N/A $130.00 N/A Shipping N/A 1 $156.00 N/A $156.00 LABOR ‐ ‐ ‐‐‐$6,044.09 TOTAL= $23,096.37 Material Markup for future work orders under this agreement: Servers and Software 30% Axis Camera Equipment 25.75% Page 9 of 10 Page 10 of 10