HomeMy WebLinkAboutCORRESPONDENCE - PURCHASE ORDER - 9166586Clint Andrews, IT Director, Application Services OR Ed Bonnette, Senior Buyer, Purchasing
City of Fort Collins
215 N Mason Street, PO Box 580, Fort Collins, CO , 80522
candrews@fcgov.com; ebonnette@fcgov.com
970-416-2516; 970-221-6775
Annie Safoian
CFO
09/30/2016
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EXHIBIT A
__________________________________________________________________
This GOOGLE SEARCH APPLIANCE CUSTOMER Agreement (this “Agreement”), is made and entered
into as of 9/27/2016 (the “Effective Date”), between SADA Systems Inc., a corporation organized under
the laws of the state of California, with offices at 5250 Lankershim Blvd., Suite 620, North Hollywood, CA
91601 (“SADA”), and City of Fort Collins, a corporation organized under the laws of the state of Colorado
with offices at 215 N Mason, Fort Collins, CO 80524 ("Customer"). In connection with this Agreement,
Customer has entered into a corresponding ordering document (“Ordering Document”) for the Services,
the terms of which are incorporated by reference herein.
1. PRODUCTS AND TERMS OF SERVICE
1.1 Products. This Agreement establishes the terms under which SADA, as an independent Google
Enterprise Authorized Reseller, will provide Customer with a non-sublicenseable, non-transferable, non-
exclusive, limited license to use the Google Search Appliance products set forth in the Ordering
Document (the “Product(s)”) during the License Term (as defined in Section 4.1).The license grant
provided under this Agreement is limited to indexing the number of documents Customer may index
(“Documents”), as specified in the Ordering Document.
1.2 Google Terms of Service. Customer understands and agrees that the Google Terms of Service
(the “Google TOS”) will govern Customer’s use of the Product(s). Google will present the Google TOS to
Customer for Customer’s acceptance upon Customer’s first log in to the Product(s). The Google TOS
terms are hereby incorporated in the terms of this Agreement; provided that Section 3 (Charges and
Payment) of this Agreement will supersede and replace the payment terms in Section 4 of the Google
TOS. The Google TOS can be viewed at http://www.google.com/work/gsa/terms_v13.html or such other
URL as may be provided by Google.
1.3 Support. Subject to Customer’s payment of the fees set forth in this Agreement, Google will
provide technical support services to Customer for the Product(s) at the Support Level and for the
Support Period set forth in the Ordering Document in accordance with the technical support guidelines in
effect when the Product is ordered (“TSSG”), as set forth at
https://www.google.com/work/gsa/terms_v13.html (or such other URL as Google provides). SADA is
hereby authorized by Customer as a Customer Contact (as defined in the TSSG) to submit Customer
support issues to Google on behalf of Customer. In the event that Customer desires SADA to raise
support issues with Google, Customer agrees to provide SADA with access to its Google support panel. If
Google makes a material change to the TSSG, Google will notify Customer. If the change has a material
adverse impact on Customer and Customer does not agree to the change, Customer must notify Google
via the Google’s secure site and online portal provided by Google, accessed at
https://support.google.com/ (or such other URL as Google provides) within 30 days after receiving notice
of the change, in which case Customer will remain governed by the TSSG in effect immediately prior to
the change until the end of the Support Period.
1.4 Delivery. The Product(s) will be delivered to Customer at the address specified by Customer in
the Ordering Document. SADA will bear the risk of loss for the Product(s) until the Product(s) are received
by Customer. Upon receipt by Customer, Customer bears all risk of loss for the Product.
2. CUSTOMER REPRESENTATIONS AND OBLIGATIONS.
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2.1 Place of Business; Compliance with Agreement and Law. Customer represents and warrants
that its principal place of business is located within the United States or Canada. Customer will comply
with all laws, rules and regulations applicable to its use of the Product(s).
2.2 No Resale. Customer will not, and will not allow others to: (A) adapt, alter, modify, decompile,
translate, disassemble, or reverse engineer the Product(s) or any component thereof; (B) alter the
number of Documents; (C) create license keys that enable the Google proprietary computer software, in
binary executable form only, which is installed on the Google proprietary computer hardware (“Software”);
(D) copy the Software except as provided in the Google TOS with respect to Updates (as defined in the
TSSG); (E) use the Product(s) for High Risk Activities (as defined in the Google TOS); (F) transfer,
sublicense, loan, sell, lease, or use for timesharing or service bureau purposes the Product(s) or any
component of the Product(s); or (G) remove or alter any trade names, trademarks, service marks, logos,
domain names or other proprietary notices on or in the Product(s).
3. CHARGES AND PAYMENT
3.1 Fees. Customer will pay SADA the fee(s) set forth on the Ordering Document for the Product(s)
and the support services described in Section 1.3 on a full prepaid basis for the License Term (as defined
in Section 4.1). For orders where SADA issues an invoice, fees are due upon Customer’s receipt of the
invoice, and are considered delinquent 30 days after the date of the applicable invoice.
3.2 Support Charges. Any support to be provided by SADA under Section 1.3 of this Agreement will
be performed on business days between the hours of 9:00 a.m. to 6:00 p.m. Pacific Time, at no additional
cost. Any support services requested by Customer outside these hours will be billed to Customer at an
hourly rate of $292.50.
3.3 Taxes. Customer is responsible for any taxes associated with Customer’s purchase of the
Product(s) and Customer will pay SADA without any reduction for such amounts. If SADA is obligated to
collect or pay taxes, the taxes will be invoiced to Customer (in the case of invoiced fees) or added to
Customer’s credit card charges (in the case of credit card payments), unless Customer provides SADA
with a valid tax exemption certificate authorized by the appropriate taxing authority. If Customer is
required by law to withhold any taxes from its payments to SADA, Customer must provide SADA with an
official tax receipt or other appropriate documentation to support such payments.
3.4 Delinquent Payments. Until paid in full, delinquent payments will accrue interest from the first
date of delinquency at the lower of 1.5% per month or the highest rate permitted by law. Customer is
responsible for all reasonable expenses (including attorneys’ fees) incurred by SADA in collecting unpaid
or delinquent amounts, except where these unpaid or delinquent amounts are due to billing inaccuracies
attributable to SADA.
4. TERM, TERMINATION AND ADDITIONAL END USER ACCOUNTS
4.1 Term. Subject to Customer’s payment of the fees set forth in this Agreement, the term of the
license granted in this Agreement for the Product(s) will begin on the date of shipment and continue for
the License Term set forth in the Ordering Document, unless terminated earlier as set forth in this
Agreement.
4.2 Termination and Effects of Termination. Either party may terminate this Agreement if: (A) the
other party is in material breach of the Agreement and fails to cure that breach within 30 days after receipt
of written notice; (B) the other party ceases its business operations or becomes subject to insolvency
proceedings and the proceedings are not dismissed within 90 days; or (C) the other party is in material
breach of this Agreement more than two times notwithstanding any cure of such breaches. If the
Agreement is terminated for a breach by SADA or Google, the licenses granted herein regarding
Customer’s use of the Product(s) may, at Customer’s option, continue for the remainder of the License
Term, subject to Customer’s continued compliance with this Agreement (including the Google TOS). If the
Agreement is terminated for Customer’s breach, then: (i) the License Term and all other rights and
Ordering Document - 6
licenses granted by one party to the other, or any services provided by SADA or Google to Customer, will
cease immediately; (ii) all payments owed by Customer to SADA are immediately due; and (iii) Customer
must immediately return the Product to SADA or Google, as instructed by SADA. Upon receipt by SADA
or Google, title in the hardware will revert to the receiving party.
4.3 Effects of Expiration. The Product(s) will cease functioning upon expiration of the License Term.
Customer may: (A) return the non-functioning Product(s) to Google in accordance with the TSSG; or (B)
retain possession of the Product hardware, but only if Customer erases all Software as instructed by
Google. If Customer chooses to retain the hardware and delete the Software, Customer must provide
written certification to SADA of this deletion within ten business days of the expiration of the License
Term.
5. DISCLAIMER OF WARRANTIES. Except as expressly provided in the Google TOS, to the
maximum extent permitted by applicable law, SADA AND GOOGLE, AND THEIR RESPECTIVE
LICENSORS AND SUPPLIERS MAKE NO WARRANTY, WHETHER EXPRESS, IMPLIED, STATUTORY
OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY,
FITNESS A PARTICULAR USE AND NON INFRINGEMENT. NEITHER SADA NOR GOOGLE, NOR
ANY OF THEIR LICENSORS OR SUPPLIERS, WARRANT THAT THE OPERATION OF THE
PROPDUCT WILL BE ERROR-FREE OR UNINTERRUPTED. THE PRODUCT(S) ARE NOT
DESIGNED, MANUFACTURED OR INTENDED FOR HIGH RISK ACTIVITIES (AS DEFINED IN THE
GOOGLE TOS).
6. LIMITATION OF LIABILITY. NEITHER PARTY MAY BE HELD LIABLE UNDER THIS
AGREEMENT FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL,
EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN
THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A
REMEDY. NEITHER PARTY MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR MORE THAN
THE AMOUNT PAID BY CUSTOMER TO SADA UNDER THIS AGREEMENT DURING THE TWELVE
MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
7. GENERAL PROVISIONS
7.1 Notices. All notices, consents, approvals, acknowledgements and waivers under this Agreement
must be in writing and delivered to the applicable party, sent to the physical and/or electronic address for
notification purposes set forth in the Ordering Document. SADA and Customer each agree that notices
and other communications under this Agreement may be received by email, unless otherwise required by
law. Notice will be deemed given: (A) when verified by written receipt if sent by personal courier, overnight
courier, or when received if sent by mail without verification of receipt; or (B) when verified by automated
receipt or electronic logs if sent by facsimile or email. A party may change its address, facsimile number
or designee for notification purposes by giving the other party written notice of the new address, facsimile
number or designee and the date upon which it will become effective.
7.2 Governing Law. This Agreement will be governed by and construed in accordance with the laws
of the state of Colorado, without regard to its choice of law principles. For any litigation that may arise
under this Agreement, the parties consent to personal jurisdiction in and the venue (and waive any claim
of forum non conveniens) of the state and federal courts located in Larimer County, Colorado. The parties
further consent to the jurisdiction of any court located within a district that encompasses assets of a party
against which judgment has been rendered for the enforcement of such judgment or award against the
assets of such party.
7.3 Equitable Relief. Nothing in this Agreement will limit either party’s ability to seek equitable relief.
7.4 Binding Nature and Assignment. This Agreement will be binding upon the parties and their
respective successors and assigns. SADA may assign this Agreement in its entirety, but not in parts, in
connection with a merger, consolidation, or sale or other disposition of all or substantially all of its assets.
Any other assignment will be null and void, except with the other party’s prior written consent.
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7.5 Publicity. Customer hereby consents to SADA’s inclusion of Customer’s name in a customer list,
but only if Customer is not the only customer appearing on the list. Other than this, neither party may
make any public statement regarding the relationships contemplated by this Agreement without the
consent of the applicable party.
7.6 Third Party Beneficiary. The parties agree that Google is a third party beneficiary of this
Agreement. There are no other third party beneficiaries to this Agreement.
7.7 No Agency. The parties are independent contractors, and this Agreement does not create an
agency, partnership or joint venture. Customer acknowledges that SADA is not an agent of Google and
has no authority to bind Google.
7.8 Waiver of Default. Failure to enforce any provision of this Agreement will not constitute a waiver.
7.9 Survival. The provisions of Section 3.3, Section 4.2, Section 4.3, Article 5, Article 6, and this
Article, as well as any other provision of this Agreement that contemplates performance or observance
subsequent to termination or expiration of this Agreement will survive expiration or termination of this
Agreement.
7.10 Force Majeure. Neither party will be liable for inadequate performance to the extent caused by a
circumstance (for example, natural disaster, act of war or terrorism, riot, labor condition, governmental
action, and Internet disturbance) that was beyond the party’s reasonable control.
7.11 Severability. If any provision of this Agreement is found unenforceable, it and any related
provisions will be interpreted to best accomplish the unenforceable provision’s essential purpose. The
remainder of this Agreement will remain in full force and effect.
7.12 Entire Agreement; Incorporation; Amendment. This Agreement and the Ordering Document(s)
constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes
any prior or contemporaneous agreements on that subject. The terms located at a URL and referenced in
this Agreement are hereby incorporated by this reference. Any amendment must be agreed upon in
writing and expressly state that it is amending this Agreement.
7.13 Counterparts. The parties may enter into this Agreement in counterparts, each of which shall be
deemed an original and, which taken together, will constitute one instrument. Any signature delivered by
facsimile transmission or by e-mail delivery of a “.pdf” format data or other e-Signature shall create a valid
and binding obligation of the party executing (or on whose behalf such signature is executed) with the
same force and effect as if such facsimile, “.pdf” or e-Signature were an original thereof.
CUSTOMER ACKNOWLEDGES THAT IT HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND
AGREES TO BE LEGALLY BOUND BY IT.
IN WITNESS WHEREOF, this Agreement has been executed by the parties through their duly authorized
officers as of the date set forth above.