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HomeMy WebLinkAboutRFP - 8329 SURVEY SERVICES - MISCELLANEOUS PUBLIC OPINION SURVEY (2)REQUEST FOR PROPOSAL 8329 SURVEY SERVICES – MISCELLANEOUS PUBLIC OPINION SURVEYS The City of Fort Collins is requesting proposals from qualified firms to conduct various public opinion surveys. . As part of the City’s commitment to Sustainable Purchasing, proposals submission via email is preferred. Proposals shall be submitted in a single Microsoft Word or PDF file under 20MB and e-mailed to: purchasing@fcgov.com. If electing to submit hard copy proposals instead, nine (9) copies, will be received at the City of Fort Collins' Purchasing Division, 215 North Mason St., 2nd floor, Fort Collins, Colorado 80524. Proposals must be received before 3:00 p.m. (our clock), June 22, 2016 and referenced as Proposal No. 8329 Survey Services. If delivered, they are to be sent to 215 North Mason Street, 2nd Floor, Fort Collins, Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, 80522-0580. Please note, additional time is required for bids mailed to the PO Box to be received at the Purchasing Office. The City encourages all Disadvantaged Business Enterprises (DBEs) to submit proposals in response to all requests for proposals. No individual or business will be discriminated against on the grounds of race, color, sex, or national origin. It is the City’s policy to create a level playing field on which DBEs can compete fairly and to ensure nondiscrimination in the award and administration of all contracts. Questions concerning the scope of the bid should be directed to Mary Pat Aardrup at (970) 416- 2832 or mpaardrup@fcgov.com. Questions regarding bid submittal or process should be directed to Ed Bonnette, CPPB, CPM, Senior Buyer at (970) 416-2247 or ebonnette@fcgov.com. All questions must be submitted in writing via email to Mary Pat Aardrup , with a copy to Ed Bonnette, no later than 5:00 PM our clock on 6/8/2016. Questions received after this deadline will not be answered. A copy of the RFP may be obtained at www.rockymountainbidsystem.com. The City of Fort Collins is subject to public information laws, which permit access to most records and documents. Proprietary information in your response must be clearly identified and will be protected to the extent legally permissible. Proposals may not be marked ‘Proprietary’ in their entirety. All provisions of any contract resulting from this request for proposal will be public information. New Vendors: The City requires new vendors receiving awards from the City to fill out and submit an IRS form W-9 and to register for Direct Deposit (Electronic) payment. If needed, the W-9 form and the Vendor Direct Deposit Authorization Form can be found on the City’s Purchasing website at www.fcgov.com/purchasing under Vendor Reference Documents. Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 1 of 23 Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council, shall have a financial interest in the sale to the City of any real or personal property, equipment, material, supplies or services where such officer or employee exercises directly or indirectly any decision- making authority concerning such sale or any supervisory authority over the services to be rendered. This rule also applies to subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment, kickback or any items of monetary value from any person who has or is seeking to do business with the City of Fort Collins is prohibited. Collusive or sham proposals: Any proposal deemed to be collusive or a sham proposal will be rejected and reported to authorities as such. Your authorized signature of this proposal assures that such proposal is genuine and is not a collusive or sham proposal. The City of Fort Collins reserves the right to reject any and all proposals and to waive any irregularities or informalities. Utilization of Award by Other Agencies: The City of Fort Collins reserves the right to allow other state and local governmental agencies, political subdivisions, and/or school districts to utilize the resulting award under all terms and conditions specified and upon agreement by all parties. Usage by any other entity shall not have a negative impact on the City of Fort Collins in the current term or in any future terms. Sustainability: Consulting firms/teams participating in the proposal are to provide an overview of the organization’s philosophy and approach to Sustainability. In no more than two (2) pages please describe how your organization strives to be sustainable in the use of materials, equipment, vehicles, fuel, recycling, office practices, etc. The City of Fort Collins incorporates the Triple Bottom Line into our decision process by including economic (or financial), environmental, and social factors in our evaluation. The selected Service Provider shall be expected to sign the City’s standard Agreement without revision prior to commencing Services (see sample attached to this Proposal). Sincerely, Gerry S. Paul Purchasing Director RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 2 of 23 REQUEST FOR PROPOSAL 8329 Survey Services – Miscellaneous Public Opinion Surveys The City of Fort Collins is seeking a firm that can conduct various public opinion surveys. The selected firm will enter into a work order professional services agreement with the City for conducting surveys for potentially a period of up to five (5) years. The City reserves the right to perform separate selection process for selected surveys. The awarded Professional will be working with various different City departments to develop, conduct, and report out results of various public opinion surveys, samples of which are provided herein; plus other opportunities that will arise over the term of the Professional Services Agreement. Currently there have been identified the following surveys which will need to be completed: • 2016 Air Quality/Solid Waste Survey • 2017 Citizen Survey • Bi-Annual Utilities Customer Satisfaction Survey Sample #1: 2016 Air Quality/Solid Waste Survey Scope of Work Objective May 2016 The City of Fort Collins Environmental Services Department is seeking a qualified firm to update, administer, tabulate and report on the result of a citizen air quality/solid waste survey. The survey will be largely based on past surveys. Prior surveys can be seen at http://www.fcgov.com/airquality/survey.php. Background The Environmental Services Department has periodically conducted air quality surveys to provide the City with an assessment of the knowledge, attitudes, perceptions and behavior of a representative sample of residents concerning indoor and outdoor air quality. This information is used to help staff assess current programs and to plan future actions. The previous two survey cycles combined all prior surveys (outdoor air quality, indoor air quality, radon, and wood smoke) into one survey, and added solid waste management and climate change questions as well. The last survey was conducted in 2011. Mary Pat Aardrup, Environmental Planner, will act as the Project Manager. Services to Be Provided The firm will work with the City staff to accomplish the following objectives: 1. Discuss the survey objectives. and 2. Review the proposed survey questions to ensure that the survey will lead to quantified, statistically valid responses. The firm will be solely responsible for the following tasks:  Develop an updated survey instrument based on discussions with City staff. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 3 of 23  Conduct the survey, ensuring a random sample of Fort Collins citizens.  Prepare a report of the results, including comparison to prior survey responses.  Provide the raw data in a form that is easily useable by City staff such as a spreadsheet for future research questions. For example, the City might wish to see the detailed demographics associated with certain responses, depending on the results. If the consultant cannot provide the data in an easily usable form, please include the cost for the consultant to perform an additional five (5) cross tabulations to be determined by City staff after the survey results are in.  Provide recommendations on how the City can use the survey results to enhance public outreach and communications. The firm will be required to meet with the City at least twice; once to discuss the objectives of the survey questions with the survey team determined by the City of Fort Collins, and the specifics of implementation, and once to review the draft report and obtain comments and questions from City staff. The firm will be required to respond to one round of City edits and questions on the draft survey report before it is finalized. Deliverables: 1. Written outline of the consultant’s schedule for completing tasks. 2. Written survey protocol and instrument. 3. Final introductory postcard, written survey, & follow up materials 4. Data set in easily useable form by City staff 5. Complete data analysis 6. Separate report or letter with broad recommendations to apply the survey results to programs within the Environmental Services Division. 7. Final written survey report in word and PDF that includes:  background information on survey methodology  executive summary of data collected  complete analysis of results survey  copy of instrument used in survey Schedule Award Contract: July 15, 2016 (approximate) Final Deliverables: November 30, 2016 Budget The budget for this project is limited to a maximum of $20,000, therefore you are invited to submit a proposal with the tasks prioritized to aid the City in working together with the selected firm to identify and implement core tasks within the budget available for this project. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 4 of 23 Sample #2: Fort Collins 2017 Citizen Survey SCOPE OF WORK The City of Fort Collins requires an outside consultant to update, administer, tabulate and write a report of the results for a statistically valid survey every two years. The ninth iteration will take place in 2017 and be based on past City surveys and the objectives identified by the City Council and City management team. The survey will be administered to a random selection of Fort Collins residents and Colorado State University (CSU) dormitory students. Outreach numbers will be based on population census data to ensure an accurate reflection of the community and proportional results. Long-term comparisons to past iterations are an imperative aspect of the survey and must be included in the report. Services to Be Provided: Work with City staff to accomplish the following objectives: 1. Review the proposed survey questions to ensure that they adequately assess the objectives identified by the City Council and the City management team. 2. Review question edits or additions to verify they can still be compared to past results. 3. Review the format to most efficiently and effectively survey the citizens of Fort Collins and CSU students: a. Assure that the questions are asked correctly and will lead to a quantified, statistically valid outcome. b. Recommend the best method of survey and outreach in order to establish a random sample that includes a proportional representation of all population demographics in Fort Collins (Spanish speakers, elderly, students, etc.) The survey institute will lead efforts in the following: 1. Conduct the survey (select the survey recipients, translate the survey and mailing materials in Spanish and prepare and send all the mailings) and tabulate results. 2. Produce a report containing summarized results, comparisons to previous surveys, national and Front Range benchmark comparisons, cross tabulations of selected results by sociodemographic and geographic characteristics and detailed survey research methodology. An executive summary of the results highlighting key focus areas also will be included in the report. 3. Make two in-person presentations to report the survey findings – one to the Strategic Issues Team (City management team) and one to City Council. 4. Provide ongoing support and consultation throughout the survey process to help City liaison inform staff and community of efforts. 5. Provide consultation on use and dissemination of the data after the survey and report is complete. Example: advice on how to increase response rate, how to use the information to enhance communication efforts. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 5 of 23 COST ESTIMATE The current budget for the Citizen Survey is around $34,000. We foresee an increase in the outreach and number of mailings needed as our population increases so we would need to discuss methods for keeping costs within this range while still reaching the various demographics within the community. DRAFT of TASK LIST Finalize postcard, envelope and cover letter materials Finalize resident survey sample Finalize survey instrument Send final survey instrument to CSU for review Finalize CSU survey sample Print and prepare survey mailings Mail pre-notification postcard (resident/CSU) Mail first wave survey Mail second wave of surveys (according to outlined communication plan) Data collection, cleaning and coding of surveys Electronic data entry Data analysis and report writing Email draft report to City for review Feedback from City staff on draft report discussed and implemented as needed Final report emailed to City staff Presentations to City Council and Strategic Issues Team Review of outreach tactics and possible plans or case studies to help City use results RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 6 of 23 Sample #3: Bi-Annual Utilities Customer Satisfaction Survey Background/Objective On a bi-annual basis Utilities surveys customers to collect and understand perspectives on key components of utility services provided by the City. The 15 minute survey will be fielded via phone and will be include XXX residential households, XXX small/medium businesses and XX key accounts/large businesses. THE SELECTED SURVEY FIRM will procure the sample for residents and the City will provide phone numbers for the small/medium businesses. The City will schedule key accounts for interviews to be completed by THE SELECTED SURVEY FIRM. If these interviews are not completed due to a conflict with the key account contact THE SELECTED SURVEY FIRM will provide notification to City Staff for rescheduling if the business contact was not able to reschedule upon first contact by THE SELECTED SURVEY FIRM. Comparisons to previous survey results will be provided, where similar questions are included on the previously fielded survey, assuming the City will provide the selected survey vendor with electronic datasets of the previous survey data. Services to Be Provided: THE SELECTED SURVEY FIRM staff will work with City staff to accomplish the following objectives: 1) Review the proposed survey questions to ensure assure the questions are asked correctly and will lead to quantified, statistically valid outcomes. 2) Recommend the best method of survey and how to establish a random sample that includes adequate responses to report outcomes based on several demographic characteristics including zip code, if the number of respondents in each zip code permits comparisons. THE SELECTED SURVEY FIRM staff will take the lead on the following tasks: 3) Conduct and field the survey (including selecting the residential survey sample) and tabulate the results. 4) Provide translation services for residential Spanish-speaking customers. (Costs include up to 30 of the 600 total residential interviews would be conducted in Spanish and includes translation of any Spanish comments back into English for analysis and reporting.) 5) Produce a summary report containing an executive summary of the results highlighting key findings, tables of frequencies for all questions on all surveys, cross-tabulations of results by the three target groups (where possible) and by demographic and geographic subgroups within the three survey groups (where possible); comparisons to previous surveys (when available), national and Front Range benchmark comparisons (if available) and an appendix containing the detailed survey research methodology. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 7 of 23 COST ESTIMATE On occasion, a client may decide during the project that the original scope of work is insufficient and request additional work. THE SELECTED SURVEY FIRM will not exceed this budget unless the scope of the project is revised and an additional budget is created to cover the additional costs. Should this proposed budget exceed your resources or not meet your needs, THE SELECTED SURVEY FIRM will work with you to develop a budget and work-plan that yields a better fit. The total cost for the scope of work as described above is undetermined at this time. DRAFT SURVEY TIMELINE The timeline below allows for a draft report to be provided to City staff by December XXXX. THE SELECTED SURVEY FIRM recommends that the City protect the five weeks of data collection. Task Date of survey calendar Year Finalize survey instruments ................................................................................................. by Sept 1 Begin data collection ............................................................................................................... Sept 5 Complete data collection ........................................................................................................... Oct 5 Data analysis and report writing .................................................................................. through Oct 31 THE SELECTED SURVEY FIRM emails draft report to City for review ..................................... Nov 1 Feedback from City staff on draft report due to THE SELECTED SURVEY FIRM ................... Nov 12 Final report emailed to City staff .............................................................................................. Nov 20 Presentations to Utilities Senior Leadership Team ................................................... TBD, after Dec 1 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX I. The City’s Proposal Submittal Requirements The City’s intent is to choose the most qualified firm/team based upon approach, methods, qualifications and experience, availability, and schedule of rates. Once a firm is selected, a detailed scope of services will be developed for each Work Order released against the awarded Professional Services Agreement. Of prime importance is the firm’s flexibility in responding to services as requested by City staff. Submittals are to be limited to 10 pages or less, exclusive of work product samples. All respondents are required to include the following information in the submittal as a minimum. Respondents are to number and name each section as follows: RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 8 of 23 1. Methods and Approach - Describe your expected or recommended approach to addressing the Scope of Required Services described above. Describe the anticipated interaction with the City. a. Sustainability: All qualified consulting firm/teams participating in the submitted proposal are to explain in detail what their organization does in the way of a Sustainability Plan as a subset of this section. This is to include as a minimum what you do in the way of use of materials, equipment, vehicles, fuel, recycling, office practices, etc. as an organization that demonstrates leadership and that you “walk the talk” in regard to sustainable practices within your own organization. 2. Qualifications and Experience - Provide relevant information regarding previous experience related to developing similar plans and services to the ones listed under our Scope of Required Services above: • Number of years in the business. • Overview of services offered and qualifications • Names and location of similar projects. Three references of such projects, to include: a) Service provided b) Date of service c) Client organization d) Contact name and title, phone, and e-mail address of public agency reference(s) overseeing the planning effort. • Samples (preferably three via a web link or pdf files) of work products for similar projects. 3. List of Project Personnel - This list should include the identification of the contact person with primary responsibility for this contract, the personnel proposed for this contract, and any supervisory personnel, including partners and/or subconsultants, and their individual areas of responsibility. A résumé for each professional and technical person assigned to the contract, including partners and/or subconsultants, shall be submitted. The résumés shall include at least three references from previous assignments. 4. Organization Chart/Proposed Project Team - An organization chart containing the names of all key personnel and subconsultants with titles and their specific task assignment for this contract shall be provided in this section. 5. Availability – Describe the availability of project personnel to participate in this project in the context of the consultant firm’s other commitments. AS PART OF YOUR PROPOSAL RESPONSE UNDER “AVAILABILITY”, PLEASE INDICATE YOUR AVAILABILITY FOR ON-SITE INTERVIEW IN FORT RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 9 of 23 COLLINS, COLORADO THE WEEKS OF JULY 18 AND JULY 25, 2016 IN THE EVENT YOU ARE INVITED FOR AN ORAL INTERVIEW ROUND. 6. Schedule of Rates – Provide a schedule of hourly rates that will apply for the tasks described above under Scope of Required Services. These are the types of jobs/projects that The City will be releasing to the awarded Professional as Work Orders. 7. Vendor Statement: I have read and understand the specifications and requirements for this Request for Proposal and I agree to comply with such specifications and requirements. I further agree that the method of award is acceptable to my company. I also agree to complete PROFESSIONAL SERVICES AGREEMENT WORK ORDER TYPE with the City of Fort Collins within 30 days of notice of award. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next highest rated firm. FIRM NAME: ADDRESS: EMAIL ADDRESS: PHONE: BIDDER’S NAME: SIGNATURE: PRIMARY SERVICES ISSUES CONTACT: TELEPHONE: CELL: EMAIL: RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 10 of 23 COMMODITY CODES USED FOR THIS RFP: 918-12 Analytical Studies and Surveys (Consulting) 961-60 Public Opinion Surveys Compensation and Contract Process A. After contract award, progress invoices shall be billed in monthly installments, subject to review and approval by the City’s Project Manager. City payment terms will be Net 30 Days from receipt of invoice. B. The selected Contractor shall be expected to sign the City’s standard Professional Services Agreement Work Order Type prior to commencing Services (see sample attached to this Proposal). C. The City reserves the right to award directly as a result of the written proposals. The City may or may not opt to conduct oral interviews. D. The City reserves the right to negotiate with any vendor as determined at the City’s sole discretion. The City reserves the right to reject any or all proposals, and to waive any irregularities. E. COOPERATIVE PURCHASING: The City of Fort Collins allows other Public Agencies the opportunity to purchase off the Award for this RFP at the option of the Awarded Vendor. Other public agencies that are members of the Colorado Multiple Assembly of Procurement Officials (MAPO) cooperative purchasing group in particular may contact the awarded Professional with a desire to participate in any resulting awards as a potential cooperative user, including: Larimer County Poudre School District City of Loveland II. Review and Assessment Professional firms will be evaluated on the following criteria. These criteria will be the basis for review and assessment of the written proposals and any optional interview session. At the discretion of the City, interviews of the top rated firms may be conducted. The rating scale shall be from 1 to 5, with 1 being a poor rating, 3 being an average rating, and 5 being an outstanding rating. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 11 of 23 WEIGHTING FACTOR QUALIFICATION STANDARD 2.0 Scope of Proposal Does the proposal address all elements of the RFP? Does the proposal show an understanding of the project objectives, methodology to be used and results/outcomes required by the project? Are there any exceptions to the specifications, Scope of Work, or agreement? 2.0 Assigned Personnel Do the persons who will be working on the project have the necessary skills and qualifications? Are sufficient people of the requisite skills and qualifications assigned to the project? 1.0 Availability Can the work be completed in the necessary time? Can the target start and completion dates be met? Are other qualified personnel available to assist in meeting the project schedule if required? Is the project team available to attend meetings as required by the Scope of Work? 1.0 Sustainability/TBL Methodology Does the firm demonstrate a commitment to Sustainability and incorporate Triple Bottom Line methodology in both their Scope of Work for the project, and their day-to-day business operating processes and procedures? 2.0 Cost and Work Hours Does the proposal include detailed cost break-down for each cost element as applicable and are the line-item costs competitive? Do the proposed cost and work hours compare favorably with the Project Manager’s estimate? Are the work hours presented reasonable for the effort required by each project task or phase? 2.0 Firm Capability Does the firm have the resources, financial strength, capacity and support capabilities required to successfully complete the project on-time and in-budget? Has the firm RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 12 of 23 successfully completed previous projects of this type and scope? Definitions Sustainable Purchasing is a process for selecting products or services that have a lesser or reduced negative effect on human health and the environment when compared with competing products or services that serve the same purpose. This process is also known as “Environmentally Preferable Purchasing” (EPP), or “Green Purchasing”. The Triple Bottom Line (TBL) is an accounting framework that incorporates three dimensions of performance: economic, or financial; environmental, and social. The generally accepted definition of Andrew Savitz for TBL is that it “captures the essence of sustainability by measuring the impact of an organization’s activities on the world…including both its profitability and shareholders values and its social, human, and environmental capital.” RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 13 of 23 Reference Evaluation (Top Ranked Firm) The Project Manager will check references using the following criteria. The evaluation rankings will be labeled Satisfactory/Unsatisfactory. QUALIFICATION STANDARD Overall Performance Would you hire this Professional again? Did they show the skills required by this project? Timetable Was the original Scope of Work completed within the specified time? Were interim deadlines met in a timely manner? Completeness Was the Professional responsive to client needs? Did the Professional anticipate problems? Were problems solved quickly and effectively? Budget Was the original Scope of Work completed within the project budget? Job Knowledge If a study, did it meet the Scope of Work? RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 14 of 23 PROFESSIONAL SERVICES AGREEMENT WORK ORDER TYPE THIS AGREEMENT made and entered into the day and year set forth below by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and , hereinafter referred to as "Professional". WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Professional agrees to provide services in accordance with any project Work Orders for , issued by the City. A blank sample of a work order is attached hereto as Exhibit "A", consisting of ( ) pages and is incorporated herein by this reference. A general scope of services is attached hereto as Exhibit “B", consisting of ( ) pages and is incorporated herein by this reference. The City reserves the right to independently bid any project rather than issuing a Work Order to the Professional for the same pursuant to this Agreement. Irrespective of references in Exhibit A to certain named third parties, Professional shall be solely responsible for performance of all duties hereunder. 2. The Work Schedule. The services to be performed pursuant to this Agreement shall be performed in accordance with the Work Schedule stated on each Work Order. 3. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated as specified on each Work Order. Time is of the essence. Any extensions of any time limit must be agreed upon in writing by the parties hereto. 4. Contract Period. This Agreement shall commence , 20 , and shall continue in full force and effect until , 20 , unless sooner terminated as herein provided. In addition, at the option of the City, the Agreement may be extended for additional one year periods not to exceed ( ) additional one year periods. Renewals and pricing changes shall be negotiated by and agreed to by both parties. Written notice of renewal shall be provided to the Professional and mailed no later than thirty (30) days prior to contract end. 5. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Professional. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this agreement shall be effective when mailed, postage prepaid and sent to the following address: Professional: City: Copy to: RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 15 of 23 Attn: City of Fort Collins Attn: PO Box 580 Fort Collins, CO 80522 City of Fort Collins Attn: Purchasing Dept. PO Box 580 Fort Collins, CO 80522 In the event of any such early termination by the City, the Professional shall be paid for services rendered prior to the date of termination subject only to the satisfactory performance of the Professional's obligations under this Agreement. Such payment shall be the Professional's sole right and remedy for such termination. 6. Design, Project Insurance and Insurance Responsibility. The Professional shall be responsible for the professional quality, technical accuracy, timely completion and the coordination of all services rendered by the Professional, including but not limited to designs, plans, reports, specifications, and drawings and shall, without additional compensation, promptly remedy and correct any errors, omissions, or other deficiencies. The Professional shall indemnify, save and hold harmless the City its officers and employees, in accordance with Colorado law, from all damages whatsoever claimed by third parties against the City and for the City's costs and reasonable attorney’s fees arising directly or indirectly out of the Professional's negligent performance of any of the services furnished under this Agreement. The Professional shall maintain insurance in accordance with Exhibit , consisting of one (1) page, attached hereto and incorporated herein. 7. Compensation. In consideration of services to be performed pursuant to this Agreement, the City agrees to pay Professional on a time and reimbursable direct cost basis designated in Exhibit "B", consisting of ( ) page(s), attached hereto and incorporated herein by this reference. At the election of the City, each Work Order may contain a maximum fee, which shall be negotiated by the parties hereto for each such Work Order. Monthly partial payments based upon the Professional's billings and itemized statements are permissible. The amounts of all such partial payments shall be based upon the Professional's City-verified progress in completing the services to be performed pursuant to the Work Order and upon approval of the Professional's direct reimbursable expenses. Final payment shall be made following acceptance of the work by the City. Upon final payment, all designs, plans, reports, specifications, drawings, and other services rendered by the Professional shall become the sole property of the City. 8. City Representative. The City will designate, prior to commencement of work, its project representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the project. All requests for contract interpretations, change orders, and other clarification or instruction shall be directed to the City Representative. 9. Project Drawings. Upon conclusion of the project and before final payment, the Professional shall provide the City with reproducible drawings of the project containing accurate information on the project as constructed. Drawings shall be of archival, prepared on stable mylar base material using a non-fading process to provide for long RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 16 of 23 storage and high quality reproduction. "CD" disc of the as-built drawings shall also be submitted to the owner in and AutoCAD version no older then the established city standard. 10. Monthly Report. Commencing thirty (30) days after Notice to Proceed is given on any Work Order and every thirty days thereafter, Professional is required to provide the City Representative with a written report of the status of the work with respect to the Work Order, Work Schedule and other material information. Failure to provide any required monthly report may, at the option of the City, suspend the processing of any partial payment request. 11. Independent Contractor. The services to be performed by Professional are those of an independent contractor and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Professional's compensation hereunder for the payment of FICA, Workers' Compensation, other taxes or benefits or for any other purpose. 12. Subcontractors. Professional may not subcontract any of the Work set forth in the Exhibit A, Statement of Work without the prior written consent of the city, which shall not be unreasonably withheld. If any of the Work is subcontracted hereunder (with the consent of the City), then the following provisions shall apply: (a) the subcontractor must be a reputable, qualified firm with an established record of successful performance in its respective trade performing identical or substantially similar work, (b) the subcontractor will be required to comply with all applicable terms of this Agreement, (c) the subcontract will not create any contractual relationship between any such subcontractor and the City, nor will it obligate the City to pay or see to the payment of any subcontractor, and (d) the work of the subcontractor will be subject to inspection by the City to the same extent as the work of the Professional. 13. Personal Services. It is understood that the City enters into this Agreement based on the special abilities of the Professional and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Professional shall neither assign any responsibilities nor delegate any duties arising under this Agreement without the prior written consent of the City. 14. Acceptance Not Waiver. The City's approval of drawings, designs, plans, specifications, reports, and incidental work or materials furnished hereunder shall not in any way relieve the Professional of responsibility for the quality or technical accuracy of the work. The City's approval or acceptance of, or payment for, any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement. 15. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this Agreement, such party may be declared in default. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 17 of 23 16. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non- defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non-defaulting party for the non-defaulting party's reasonable attorney fees and costs incurred because of the default. 17. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire Agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 18. Law/Severability. The laws of the State of Colorado shall govern the construction, interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 19. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et. seq., Professional represents and agrees that: a. As of the date of this Agreement: 1. Professional does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Professional will participate in either the e-Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the “e-Verify Program”) or the Department Program (the “Department Program”), an employment verification program established pursuant to Section 8-17.5- 102(5)(c) C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Professional shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that knowingly employs or contracts with an illegal alien to perform work under this Agreement. c. Professional is prohibited from using the e-Verify Program or Department Program procedures to undertake pre-employment screening of job applicants while this Agreement is being performed. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 18 of 23 d. If Professional obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Professional shall: 1. Notify such subcontractor and the City within three days that Professional has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Professional shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Professional shall comply with any reasonable request by the Colorado Department of Labor and Employment (the “Department”) made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Professional violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Professional shall be liable for actual and consequential damages to the City arising out of Professional’s violation of Subsection 8-17.5-102, C.R.S. g. The City will notify the Office of the Secretary of State if Professional violates this provision of this Agreement and the City terminates the Agreement for such breach. 20. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit " " - Confidentiality, consisting of one (1) pages, attached hereto and incorporated herein by this reference. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 19 of 23 THE CITY OF FORT COLLINS, COLORADO By: Gerry Paul Purchasing Director DATE: ATTEST: City Clerk APPROVED AS TO FORM: Assistant City Attorney PROFESSIONAL'S NAME By: Printed: Title: CORPORATE PRESIDENT OR VICE PRESIDENT Date: RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 20 of 23 EXHIBIT A WORK ORDER FORM PURSUANT TO AN AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND DATED: Work Order Number: Purchase Order Number: Project Title: Commencement Date: Completion Date: Maximum Fee: (time and reimbursable direct costs): Project Description: Scope of Services: Professional agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Professional Services Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Professional Services Agreement and this Work Order (including the attached forms) the Professional Services Agreement shall control. The attached forms consisting of ___ (_) pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given. PROFESSIONAL By:_______________________________ Date:_____________________________ CITY OF FORT COLLINS By:_________________________________ Project Manager Date: ______________________________ By: _______________________________ Gerry Paul Purchasing Director (over $60,000.00) Date: ____________________________ RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 21 of 23 EXHIBIT INSURANCE REQUIREMENTS 1. The Professional will provide, from insurance companies acceptable to the City, the insurance coverage designated hereinafter and pay all costs. Before commencing work under this bid, the Professional shall furnish the City with certificates of insurance showing the type, amount, class of operations covered, effective dates and date of expiration of policies, and containing substantially the following statement: “The insurance evidenced by this Certificate will not reduce coverage or limits and will not be cancelled, except after thirty (30) days written notice has been received by the City of Fort Collins.” In case of the breach of any provision of the Insurance Requirements, the City, at its option, may take out and maintain, at the expense of the Professional, such insurance as the City may deem proper and may deduct the cost of such insurance from any monies which may be due or become due the Professional under this Agreement. The City, its officers, agents and employees shall be named as additional insureds on the Professional 's general liability and automobile liability insurance policies for any claims arising out of work performed under this Agreement. 2. Insurance coverages shall be as follows: A. Workers' Compensation & Employer's Liability. The Professional shall maintain during the life of this Agreement for all of the Professional's employees engaged in work performed under this Agreement: 1. Workers' Compensation insurance with statutory limits as required by Colorado law. 2. Employer's Liability insurance with limits of $100,000 per accident, $500,000 disease aggregate, and $100,000 disease each employee. B. Commercial General & Vehicle Liability. The Professional shall maintain during the life of this Agreement such commercial general liability and automobile liability insurance as will provide coverage for damage claims of personal injury, including accidental death, as well as for claims for property damage, which may arise directly or indirectly from the performance of work under this Agreement. Coverage for property damage shall be on a "broad form" basis. The amount of insurance for each coverage, Commercial General and Vehicle, shall not be less than $1,000,000 combined single limits for bodily injury and property damage. In the event any work is performed by a subcontractor, the Professional shall be responsible for any liability directly or indirectly arising out of the work performed under this Agreement by a subcontractor, which liability is not covered by the subcontractor's insurance. C. Errors & Omissions. The Professional shall maintain errors and omissions insurance in the amount of $1,000,000. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 22 of 23 EXHIBIT CONFIDENTIALITY IN CONNECTION WITH SERVICES provided to the City of Fort Collins (the “City”) pursuant to this Agreement (the “Agreement”), the Professional hereby acknowledges that it has been informed that the City has established policies and procedures with regard to the handling of confidential information and other sensitive materials. In consideration of access to certain information, data and material (hereinafter individually and collectively, regardless of nature, referred to as “information”) that are the property of and/or relate to the City or its employees, customers or suppliers, which access is related to the performance of services that the Professional has agreed to perform, the Professional hereby acknowledges and agrees as follows: That information that has or will come into its possession or knowledge in connection with the performance of services for the City may be confidential and/or proprietary. The Professional agrees to treat as confidential (a) all information that is owned by the City, or that relates to the business of the City, or that is used by the City in carrying on business, and (b) all information that is proprietary to a third party (including but not limited to customers and suppliers of the City). The Professional shall not disclose any such information to any person not having a legitimate need-to-know for purposes authorized by the City. Further, the Professional shall not use such information to obtain any economic or other benefit for itself, or any third party, except as specifically authorized by the City. The foregoing to the contrary notwithstanding, the Professional understands that it shall have no obligation under this Agreement with respect to information and material that (a) becomes generally known to the public by publication or some means other than a breach of duty of this Agreement, or (b) is required by law, regulation or court order to be disclosed, provided that the request for such disclosure is proper and the disclosure does not exceed that which is required. In the event of any disclosure under (b) above, the Professional shall furnish a copy of this Agreement to anyone to whom it is required to make such disclosure and shall promptly advise the City in writing of each such disclosure. In the event that the Professional ceases to perform services for the City, or the City so requests for any reason, the Professional shall promptly return to the City any and all information described hereinabove, including all copies, notes and/or summaries (handwritten or mechanically produced) thereof, in its possession or control or as to which it otherwise has access. The Professional understands and agrees that the City’s remedies at law for a breach of the Professional’s obligations under this Confidentiality Agreement may be inadequate and that the City shall, in the event of any such breach, be entitled to seek equitable relief (including without limitation preliminary and permanent injunctive relief and specific performance) in addition to all other remedies provided hereunder or available at law. RFP 8329 Survey Services - Miscellaneous Public Opinion Surveys Page 23 of 23