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HomeMy WebLinkAboutRFP - 8312 TRANSCRIPTION SERVICES (2)Addendum 2 – 8312 Transcription Services Page 1 of 2 ADDENDUM No. 2 SPECIFICATIONS AND CONTRACT DOCUMENTS Description of BID RFP 8312: Transcription Services OPENING DATE: 3:00 PM (Our Clock) May 27, 2016 To all prospective bidders under the specifications and contract documents described above, the following changes/additions are hereby made and detailed in the following sections of this addendum: Exhibit 1 – Questions & Answers Please contact Ed Bonnette, CPPB, CPM, Senior Buyer at (970) 416-2247 with any questions regarding this addendum. RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT ENCLOSED WITH THE BID/QUOTE STATING THAT THIS ADDENDUM HAS BEEN RECEIVED. Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing Addendum 2 – 8312 Transcription Services Page 2 of 2 EXHIBIT 1 – QUESTIONS & ANSWERS 1) In Section II - Scope of Services, the Turnaround Time paragraph on page 3 states that “Priority reports must be turned around in 24 hours or less” and that “remaining reports must be turned around within 24-48 hours.” That seems to directly conflict with what is stated in Section III – Submittal Requirements. Paragraph 5 – Cost Schedule on page 5 states that “the pricing must also include any cost variance 24 hour turnaround and priority turnaround (6-12 hours).” Can you please clarify whether the Priority turnaround is 24 hours as per the Scope of Services, or if it is 6-12 hours as per the Cost Schedule paragraph in the Submittal Requirements section? And likewise, can you please clarify whether the longer turnaround is 24-48 hours as per the Scope of Services, or if it is 24 hours as per the Cost Schedule? Answer: We need priority reports completed in less than 24 hours (23 hours 59 minutes, or less). For our standard reports, we need them completed within 24-48 hours. The current provider says they have a 24 hour turnaround, but they often exceed 24 hours and in many cases it is 48-72 hours. Proposing companies must at least break down the cost for less than 24 hours and 24-48 hours. If they can turn over reports in 6 hours or 12 hours, then they should provide that pricing as well.