HomeMy WebLinkAboutCORRESPONDENCE - PURCHASE ORDER - 916038812/11/15 16‐0221935
City of Fort Collins
300 Laporte Ave
Fort Collins, CO 80521
Attn: Kathy Heggeler/Bob
Singleton/Rudy Vanceylon
City of Fort Collins
300 Laporte Ave
Fort Collins, CO 80521
Attn: Kathy Heggeler/Bob
Singleton/Rudy Vanceylon
FedEx Net 30 OD Atlanta, GA 121935
1 Microcall Maintenance TLR Renewal includes the following: $5,514.00 $5,514.00
FREE UPDATE to convert to any new voice platform
(Cisco, Avaya, ShoreTel, MS Lync, Mitel, Siemens, Hosted, etc) at
any time during your maintenance period.
Updated version of Microcall software, including new
reports/features/enhancements.
Cisco Cradle‐Grave Reporting.
Cisco specific reports such as Shared Lines Report, Abandoned
Calls, Route Point Summary/Detail, etc.
Free System Audit to analyze current Microcall configuration
and offer suggestions for best practices.
Support for analyzing network call traffic between sites.
Support /training for additional off‐site managers at other
corporate locations.
Updated area codes and exchange codes.
One year access to Help Desk for Technical Support and
trouble‐shooting assistance.
Free Microcall Educational & Training Webinars.
Includes new Real‐Time Dashboard Feature
Maintenance coverage period is 2/1/16 – 2/1/17
Please note: Your current Maintenance agreement expires on 2/1/16
The price on this quote is valid until 3/1/16. After 3/1/16, the price
to renew will be $7,800.
$5,514.00