HomeMy WebLinkAboutRFP - 8022 CUSTODIAL SERVICESREQUEST FOR PROPOSAL
8022 CUSTODIAL SERVICES
The City of Fort Collins is soliciting proposals from qualified firms for Custodial Cleaning
Services. The City of Fort Collins intends to select one or two firms to provide the
requested services.
Proposal submission via email is preferred. Proposals shall be submitted in
Microsoft Word or PDF format and e-mailed to: purchasing@fcgov.com, if electing to
submit hard copy proposals instead, five (5) copies will be received at the City of Fort
Collins' Purchasing Division, 215 North Mason St., 2nd floor, Fort Collins, Colorado
80524. Proposals will be received before 3:00 p.m. (our clock), November 21,
2014 and referenced as Proposal No. 8022. If delivered, they are to be sent to 215
North Mason Street, 2
nd
Floor, Fort Collins, Colorado 80524. If mailed, the address is
P.O. Box 580, Fort Collins, 80522-0580.
A mandatory pre-proposal conference has been scheduled for November 5, 2014
at 1:00 p.m. at the City of Fort Collins Operation Services facility, 300 Laporte,
Fort Collins. A walking tour of the representative buildings will be held after the
presentation.
Questions concerning the scope of the project should be directed to Project Manager
Jim Pierce, (970) 221-6592 or jipierce@fcgov.com.
Questions regarding proposals submittal or process should be directed to Doug Clapp,
CPPB, Senior Buyer (970) 221-6776 or dclapp@fcgov.com.
Questions should be submitted via email to Jim Pierce, with a copy to Doug
Clapp, by 5:00 PM (our clock) on November 13, 2014. Questions received after this
deadline will not be answered.
A copy of the Proposal may be obtained from www.rockymountainbidsystem.com.
The City of Fort Collins is subject to public information laws, which permit access to
most records and documents. Proprietary information in your response must be clearly
identified and will be protected to the extent legally permissible. Proposals may not be
marked ‘Proprietary’ in their entirety. Information considered proprietary is limited to
material treated as confidential in the normal conduct of business, trade secrets,
discount information, and individual product or service pricing. Summary price
information may not be designated as proprietary as such information may be carried
forward into other public documents. All provisions of any contract resulting from this
request for proposal will be public information.
Financial Services
Purchasing Division
215 N. Mason St. 2nd Floor
PO Box 580
Fort Collins, CO 80522
970.221.6775
970.221.6707
fcgov.com/purchasing
RFP 8022 Custodial Services Page 1 of 212
Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council,
shall have a financial interest in the sale to the City of any real or personal property,
equipment, material, supplies or services where such officer or employee exercises
directly or indirectly any decision-making authority concerning such sale or any
supervisory authority over the services to be rendered. This rule also applies to
subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment,
kickback or any items of monetary value from any person who has or is seeking to do
business with the City of Fort Collins is prohibited.
Collusive or sham proposals: Any proposal deemed to be collusive or a sham proposal
will be rejected and reported to authorities as such. Your authorized signature of this
proposal assures that such proposal is genuine and is not a collusive or sham proposal.
The City of Fort Collins reserves the right to reject any and all proposals and to waive
any irregularities or informalities.
Sincerely,
Gerry S. Paul
Director of Purchasing & Risk Management
RFP 8022 Custodial Services Page 2 of 212
Contents
Items Description Pages
I. General Information 4
Time Schedule 5
Building Information Summary 6
Consumable Usage 8
II. Instructions and Required Forms 10
III. Rating Criteria - Review & Assessment 11
Exhibit A – Scope of Services 14
1. Quality Specifications 14
2. Service Provider Work Requirements 15
3. Service Provider Responsibilities 17
4. City Supplied Items 22
5. Service Provider Operational Requirements 23
6. Special Provisions 26
Exhibit B – Vendor Service Program and Pricing Inform. Package 29
1. Proposal Instructions 30
2. Information Package Forms 33
3. Pricing Information and Schedules 45
Exhibit C – Certificate of Insurance 56
Exhibit D -- Sample Agreement 58
Exhibit E – Confidentiality 67
IV. Supplemental Information
Map index – Attachment A
City map showing the building locations – Map A
Inset map showing downtown area locations – Map B
Floor plans of each building – Attachment B
Building statistics sheets – Attachment C
Task / Frequnecy Sheets – Attachment D
General Building Info – Attachment E
RFP 8022 Custodial Services Page 3 of 212
I. GENERAL INFORMATION
The City of Fort Collins is soliciting proposals from qualified firms for Custodial
Cleaning Services. Your company is requested to participate in this Custodial
Cleaning Services contract process. It is our intention to identify the best match
between the City of Fort Collins’ cleaning needs and Service Provider capabilities.
The information requested by the attached and subsequent documents is intended
to facilitate the evaluation and qualification process. This process serves as the
means for selecting the Service Provider whose capabilities appear best suited to
meeting the requirements of the City of Fort Collins.
The City of Fort Collins intends to select one or two firms to provide the requested
services. Selected firms must assign a site manager to coordinate with the City.
During the life of the contracts, additional buildings may be added to the contract. At
that time, the City's project manager will ask for competitive bids from each awarded
vendor for cleaning of the additional building. The company with the lowest bid will
be assigned the added work.
The selection process will be executed in five phases:
PHASE I – MANDATORY PRE-PROPOSAL CONFERENCE
As part of this process, we are requesting detailed information about how your
organization might fulfill the City’s cleaning needs, as well as your proposed pricing
for those services. We will provide a description of the cleanliness quality required,
key building statistics, and the various terms and conditions under which a contract
agreement would be structured. Any questions will be answered at
this MANDATORY conference and by written addendum if applicable.
PHASE II – WRITTEN PROPOSAL EVALUATION OF SERVICE PROGRAM,
PERSONNEL AND PRICING
Your written proposal, along with others, will be evaluated by the City of Fort Collins
according to the rating criteria established herein. The evaluation includes, at a
minimum, a review of the cleaning contractor’s service program, proposed site
management personnel and pricing. We may investigate references in this phase or
after interviews to be conducted in Phase III.
PHASE III – INTERVIEW OF TOP RANKED FIRMS
The top-ranked firms will be interviewed. Firms must bring site management staff to
the interview. Generally, firms will be expected to present their program, explain
their policies and procedures relating to cleaning staff, problem resolution, and how
they arrived at proposed pricing and schedules.
PHASE IV – CONTRACT NEGOTIATIONS
In this phase the City will negotiate the assignment of buildings to the selected
vendors and work with those vendors to resolve any other issues that may arise.
RFP 8022 Custodial Services Page 4 of 212
The optimal mix of building assignments will be discussed, but final building
assignments are at the City's discretion.
PHASE V – CONTRACT Execution
A. Time Schedule for Custodial Services RFP #8022
Time schedule is an estimate only. Actual dates may vary at the City’s sole
discretion.
Nov. 5, 2014 Phase I, Mandatory pre-proposal Conference 10 AM – 12
Noon at least. Operation Services, 300 Laporte, Fort Collins.
A tour of representative buildings after presentation.
Nov. 21, 2014 Proposals are due no later than 3:00 PM at Purchasing, 215
N. Mason Ave, 2
nd
floor. Phase II evaluations begin.
Dec. 3, 2014 Finalists notified. Interviews scheduled.
Dec. 12, 2014 Phase III interviews with finalists
Dec. 16, 2014 Phase IV negotiations with selected firms
Dec 30, 2014 Phase V, new contracts signed for 2015.
RFP 8022 Custodial Services Page 5 of 212
2014
ID # Map BUILDING LOCATION Cleanable SF
Week
Freq. Cleaning Time
30 B 112 N. Howes 112 n. Howes St 1,305 2 4am-12pm
32 B 215 Mason 215 N. Mason St. 61,066 5 4am-12pm
33 B 281 N. College 281 N. College Ave 30,648 5 4am-12pm
27 A 906 E. Vine Dr. 906 W Vine Dr 1,350 5 4am-12pm
44 B 321 Maple (sustainability 1,466 5 4am-12pm
41 B CIS / Meter Readers 117 N. Mason 11,385 5 4am-12pm
35 B City Hall 300 LaPorte Ave 25,990 5 4am-12pm
17 A Club Tico 1599 City Park Dr 6,586 7 4am-12pm
53 B Downtown Maintenance Shop 220 N Howes St. 545 5 4am-12pm
52 B Downtown Restrooms 123 E Oak St. 312 14 7am - 8pm twice /daily
18 A EPIC 1801 Riverside Ave 40,515 7 after hours of operation
19 A Fleet Services 835 Wood St 4,773 5 4am-12pm /gate
2 A Fossil Creek Maint Shop 5833 S Lemay Ave 2,261 1 4am-12pm
3 A Gardens at Spring Park 2145 Centre Ave 2,669 2 4am-12pm 2 outside r/r
20 A Grandview Office 1900 W. Mountain Ave 524 3 4am-12pm
4 A Grandview Shop 1901 W. Mountain Ave 447 3 4am-12pm
36 B (OTL) Old Town Library 201 Peterson St 37,384 7 after hours of operation
1 A Library Branch ‐ Council Tree 2733 Council Tree 15,363 7 after hours of operation
45 B Library Admin (301 Olive) 3,794 1 4am-12pm
37 B Lincoln Center 417 W. Magnolia St 23,170 7 after hours of operation
5 A Martinez Farm 600 N. Sherwood St 1,993 7 4am-12pm
46 B Mulberry Pool 424 W Mulberry St. 6,614 7 after hours of operation
28 A Mulberry Water Reclamation 930 E Mulberry St 723 1 8am gate code
56 B Museum of Discovery (MOD) 408 Mason Ct. 35,428 6 after hours of operation/alarm
6 A Nix Main Office 1745 Hoffman Mill Rd. 2,870 5 4am-12pm
6 A Nix Farm Office 1745 Hoffman Mill Rd. 3,113 5 4am-12pm
6 A Nix Maintenance Shop 1745 Hoffman Mill Rd. 890 5 4am-12pm
48 B Northside Atzlan Center 112 Willow St 42,054 7 after hours of operation
40 B Old Town Restroom and Kiosk 13 Old Town Sq 325 14 7am - 8pm twice /daily
Building Information Summary
Custodial Services
RFP 8022 Custodial Services Page 6 of 212
39 B Operations Services 300 Laporte ave 15,557 5 4am-12pm
21 A Park Shop 413 S. Bryan Ave 5,479 5 4am-12pm
42 B Police District One 15 Old Town Square 2,100 5 4am-12pm
8 A Police Firing Range 2554 Midpoint Dr. 3,078 3 4am-12pm
43 B Police Services 2221 S Timberline Rd 82,589 7 12am-12pm
9 A Pottery Studio 1541 W. Oak St 2,210 5 4am-12pm
57 A Rose lawn 2718 E. Mulberry 697 1 4am-12pm
23 A Senior Center 1200 Raintree Dr. 43,010 7 after hours of operation
22 A Spring Canyon Maintenance Shop 3156 S Overland Trail 1,998 1 4am-12pm
10 A Streets 625 9th St. 14,483 5 12am-8am
11 A Traffic Operations 626 Linden St. 9,519 5 4am-12pm
25 A Utilities Services 700 Wood St. 71,093 5 12am-11am
13 A Water Pollution Lab 3036 Envoironmental Dr 5,565 2 6am-9am Friday
14 A Water Quality Lab 4316 LaPorte Ave 1,095 1 4pm Friday -Gate code
15 A Water Reclamation 3036 Environmental Dr 8,757 5 6am-9am Gate Code
15 A Water Reclamation ‐ Engineering 3036 Environmental Dr 1,450 5 6am-9am Gate Code
16 A Water Treatment Plant 4316 LaPorte Ave 12,400 5 4pm Mon- Fri call at gate
Total SF 646,643
RFP 8022 Custodial Services Page 7 of 212
ATTACHMENT C
CONSUMABLE USAGE
Usage Cases
City of Fort Collins - Custodial-2014 Approx. Approx. # Daily(365) Yearly P. T. Hand Shower Foam
BUILDING Cleanable Employees Public T.P. Rolls Soap Soap Soap
ID# Map BUILDING Sq. Ft. using bldg. use * Cases Cases Gal Gallons Cases
30 B 112 N. Howes 1,305 5 * 6 6 1.5
32 B 215 Mason 61,066 150 * 60 96 8 4
33 B 281 N. College 30,648 105 * 48 48 12
27 A 906 E. Vine Dr. 1,350 5 10 10 3
44 B 321 Maple (Sustainability) 1,466 11 6 6
41 B CIS / Meter Readers 117 N. Mason 11,385 28 * 24 24
35 B City Hall 25,990 35 * 36 36 8
17 A Club Tico 6,586 *50 24 24 4
53 B Downtown Maintenance Shop 545 20-25 * 6 6 1.5
52 B Downtown Restrooms 312 * 12 none none
18 A EPIC 40,515 85 *avg. 1000 191 130 137
19 A Fleet Services 4,773 25 12 12 4
2 A Fossil Creek Maint Shop(Parks) 2,261 20-25
3 A Gardens at Spring Creek 2,669 6 * 18 18 1.5
20 A Grandview Office 524 2 * 1 1 0.5
4 A Grandview Shop 447 6 6 6 1
36 B (OTL) Old Town Library 37,384 50 *1124 96 72 12 12
1 A Libarary -Branch (Council Tree) 15,363 36 *1134 36 48 0 6
45 B Library Tech Admin (301 Olive) 3,794 31 18 24 1
37 B Lincoln Center 23,170 25 *1000 64 72 4 21
Paid for
Separately
5 A Martinez Farm 1,993 7 198* 24 24 6
46 B Mulberry Pool 6,614 6 *400 60 36 94
28 A Mulberry Water Reclamation 723 1 2single 3 2
56 B Museum of Discovery (MOD) 35,428 25 * 36 36 6
6 A Nix Main Office 2,870 14 8 8
6 A Nix Farm Office 3,113 12 8 8 4
6 A Nix Maintenance Shop 890
48 B Northside Atzlan Center 42,054 50 600 108 108 12
Must be comparable quality to current Toilet seat covers - where current.
RFP 8022 Custodial Services Page 8 of 212
40 B Old Town Restroom and Kiosk 325 * 24 none none
39 B Operations Services 15,557 40 24 24 6
21 A Park Shop 5,479 44 75summer 24 24 6
42 B Police District One 2,100 6 4 4 3
8 A Police Firing Range 3,078 20 * 6 6 4
43 B Police Services 82,589 254 100 96 84 34
9 A Pottery Studio 2,210 3 * 12 18 4
57 A Roselawn 697 3 6 6 1
23 A Senior Center 43,010 52 *avg.1000 36 single
48
enmotion 118
36 cormatic
pt/ 36 soft
pull tp
22 A Spring Canyon Maintenance Shop 1,998 20-25
10 A Streets 14,483 35 36 36
11 A Traffic Operations 9,519 15 12 12 5
25 A Utilities Services 71,093 250 Paid for separately
13 A Water Pollution Lab 5,565 12 6 6 5
14 A Water Quality Lab 1,095 10 6 6 4
15 A Water Reclamation - Engineering 1,450 6 2 single 2 6
15 A Water Reclamation - Plant Ops. 8,757 40 12 single 24 12
16 A Water Treatment Plant 12,400 25 Paid for separately
Totals 646,643 1,535 1,138 1,114 217 353 40
Paid for separately
RFP 8022 Custodial Services Page 9 of 212
II. INSTRUCTIONS AND REQUIRED FORMS
You will find the information package forms which are to be used to submit your
proposed programs and pricing information in Exhibit B.
Please provide all information requested. This information will be used within the
frame work of the RFP, this information package, and the evaluation process.
Omissions or missing information will be considered a reflection of the Service
Provider’s management effectiveness and performance capability.
A. Required forms for this proposal are:
Items Schedules
A. Management Structure 1. Consumable Supplies
B. Site Manager Qualifications 2. Proposed Equipment Inventory
C. Safety Data 3. Overhead Breakdown
D. Vendor Training Programs 4. Direct Staffing Expense
E. Staffing Commitment 5. Direct Supply Expense
F. Recommended Service Program 6. Other Direct Expense
G. Productivity Standards 7. Summary Price Proposal
H. Floor Care Plan 8. Price Review
I. Proposed Equipment
J. Summary Information
K. Reference List
B. Required forms needed to be submitted after receipt of the Notice of Award are:
Notice of Award Acknowledgment
Certificate of Insurance (Exhibit D)
Monthly Billing Structure (Schedule 9)
RFP 8022 Custodial Services Page 10 of 212
III. RATING CRITERIA – REVIEW AND ASSESSMENT
Service Providers will be evaluated on the following criteria. These criteria will be
the basis for review of the written proposals and interviews. The rating scale shall
be from 1 to 5, with a “1” reflecting a poor rating a “3” being an average rating, and
“5” reflecting an outstanding rating.
Weighting
Factor Qualification Standard
1 Availability Is distance of the vendor’s office from the City
acceptable or will it impede responsiveness?
Are the firm’s management personnel available
to do monthly building inspection checks as
required by the contract?
2 Assigned Personnel Will the City’s cleaning contract be adequately
supported by experienced off-site
management? Will they be able to provide
expertise that may be needed for difficult
cleaning issues? Is site management familiar
with environments requiring travel between
buildings with a variety of shifts and locations?
Is the on-site supervisor on the same schedule
as the custodians? (12am-12pm)
3 Staffing levels Do staffing levels make sense compared to
current levels? Considering the labor hours,
tools, and equipment proposed and
arrangement of staff, can objectives be
accomplished? Are labor hours provided for
each building?
2 Training and Safety Does the vendor have a good safety program
and performance record? Are staff safety
training, custodial training, and management
training programs adequate? How does
vendor assure professionalism of staff?
3 Service Program Did the vendor propose a cleaning system that
can be managed successfully and which will
clean a variety of building types, some with
occupants present, on a 12am-12pm schedule
at widely separated locations with a variety of
service requirements and square footage?
RFP 8022 Custodial Services Page 11 of 212
1 Productivity Standards Is information requested supplied? Do
productivity rates compare favorably with
industry practices?
1 Floor Care Plan Is the site manager familiar with the various
floor types and their care? Do floor care plans
appear adequate to ensure cleanliness and
asset preservation?
1 Equipment & chemicals Is proposed equipment appropriate for the
tasks described in the vendor's service
program? Are green seal chemicals proposed
with dilution systems on the bottles? Are quiet
vacuums and micro fiber systems proposed for
day cleaning?
1 Summary Information Is labor productivity rate acceptable? Is ratio of
cleaners to supervisors indicative of a well-
managed system of service delivery? Is
competitive compensation and/or health
insurance offered to mitigate turnover?
4 Cost and Work Hours Do the proposed cost and work hours make
sense? Do they compare favorably with
industry practices? Are the work hours
presented reasonable for the effort required?
Are costs for consumables, supplies, and
equipment reasonable? Is breakdown of
overhead expense reasonable? Are labor
credit hours and cost per square foot
reasonable?
1 Motivation Is the vendor interested and are they capable
of doing the work within the required
parameters?
RFP 8022 Custodial Services Page 12 of 212
REFERENCE EVALUATION
The City will check references of the top ranked firm(s) using the following criteria. The
evaluation standards will be rated from 1 to 5, with a “1” reflecting a poor rating, a “3” an
average rating, and a “5” reflecting an outstanding rating.
Weighting
Factor Qualification Standard
1 Overall Performance Would you hire this vendor again?
1 Completeness Was the vendor responsive to client needs?
Did the vendor anticipate problems? Were
problems solved quickly and effectively?
1 Budget Were services provided within the budget?
1 Job Knowledge Did vendor personnel demonstrate a thorough
knowledge of cleaning methods and practices?
2 Quality Was the customer satisfied with the quality of
custodial service? Was there frequent rework
or nonperformance of services?
RFP 8022 Custodial Services Page 13 of 212
EXHIBIT A
SCOPE OF SERVICES
1. QUALITY SPECIFICATIONS
The Service Provider shall ensure that the facilities, fixtures, floor surfaces, and
furnishings of the City shall be continually maintained in a state of high quality
cleanliness. The Service Provider shall achieve the following Quality Specifications:
A. CLEANLINESS SPECIFICATIONS
The City requires that the surfaces and contents be continually maintained
through a robust Quality Defects reduction program. On a percentage basis, the
cleanliness target specified herein shall be 85%. That is, eighty-five percent of
all items in all areas, on average, must be free of Cleanliness Quality defects as
defined below, and paragraphs 1-B and 1-C. Beyond this collective rating, each
building has its own special information and cleaning schedule, as specified in
the Supplemental Information.
B. DEFINITION OF CLEANLINESS QUALITY
Cleanliness Quality Means:
A “like-new” appearance…or all of the following:
- The absence of litter or undesirable debris.
- The absence of un-bonded dust build up on any surface of items required
to be dusted.
- The complete, thorough cleaning of items subject to cleaning, including,:
corners, inside, outside, top, bottom, under and over all surfaces.
- The absence of surface marks, spills or other undesirable bonded residue
which can be eliminated by appropriate damp or wet cleaning techniques.
- The absence of soil, finish or other undesirable bonded build up which can
be eliminated by appropriate heavy duty, cycle or project cleaning
techniques.
- The presence of appropriate surface gloss, protection, or reflective
capacity in line with “like new” or designated gloss levels.
- The absence of minor spots, marks, or other limited surfaces soil which
can be eliminated by appropriate spot cleaning techniques.
- The absence of dust, lint and other in-fiber accumulation in fabric and
carpeted areas which can be eliminated by appropriate vacuum cleaning
techniques.
- The issuance of maintenance and other work requests to eliminate or
correct problems with damaged, non-functioning, repair, or replacement
oriented items which cannot be corrected through appropriate cleaning
techniques.
RFP 8022 Custodial Services Page 14 of 212
C. CUSTOMER SATISFACTION SPECIFICATION
The Service Provider shall manage the resources at its disposal in such a way as
to improve Customer Satisfaction and reduce and control the number of cleaning
complaints, based on the concept of continuous improvement. A goal of less
than ten customer complaints per month must be achieved within the first twelve
months of the agreement.
D. RESPONSE SPECIFICATION
The Service Provider shall respond to all problems presented to it by the City
staff. This response shall conform to the following schedule:
Emergency - on the scene within thirty (30) minutes
Required - completed within eight (8) hours
Planned - provide a clear schedule within one working day
ALL Service Provider response to customer requests must satisfy this
requirement.
E. CONTINUOUS IMPROVEMENT SPECIFICATION
The Service Provider must demonstrate an effective continuous improvement
program for cleaning and key item problems through an ongoing system
improvement and modification process to prevent complaints and cleaning
failure. A 50% success rate is required annually by this contract.
2. SERVICE PROVIDER WORK REQUIRMENTS
A. TYPE OF WORK
The work covered by this agreement involves custodial cleaning services for the
cleaning of office space, corridors, lobbies, rest rooms, conference rooms,
exterior entrances, break rooms, locker rooms, bleachers, gymnasiums,
laboratory rooms and any and all customer, employee, and public spaces
contained within City buildings. The work will be performed in designated
buildings as identified in the Supplemental Information. Items to be cleaned
under this contract include, but are not limited to: walls, furniture and furnishings
including: chairs, tables, desks, telephones, shelving/bookcases, pipes, high dust
areas, marker boards, clocks, exit/other signs, pictures, interior and exterior
window glass, window sills, screens, all floor surfaces, floor coverings (carpeting,
rugs, etc.), baseboards, cabinets, water fountains, doors and door frames,
moldings, transoms, radiators and other heating devices, grills, vents/louvers,
mini blinds, steps/banisters, elevator tracks, coat racks, sofas, credenzas/office
furnishings, filing cabinets, air conditioners, fire extinguishers, drainage and toilet
fixtures, sinks, mirrors, sanitary napkin/other dispensers, lockers, shower rooms,
shower curtains, partitions, urinals, water free urinals replacement cartridges and
fluids, table-top and modular furniture, lighting or illuminating fixtures, soap,
RFP 8022 Custodial Services Page 15 of 212
paper towel and toilet tissue dispensers, equipment, pads, trash containers, and
all customer, employee and public items.
B. SUMMARY OF WORK RESPONSIBILITY
The successful Service Provider will be responsible for all cleaning activities
within the buildings as set forth in the Supplemental Information. The following is
a summary of the categorical duties delegated to the Service Provider and to the
City or other contractors.
1. Service Provider Responsibility
Routine Cleaning
Periodic Cleaning
Project Cleaning
All Floor Surfaces, excluding carpet extraction/shampooing
Carpet Spot Cleaning
Cleanliness of Cleaning Equipment
Computer Rooms
Interior Glass and Frame
Exterior entrance glass only
Lounges/Break Areas, vending
Rest Room Supplies
Sweeping and Policing at Steps, walkways and entrances within 10 feet of
building entrances.
Trash Removal to Designated Locations
Recycle trash emptied from common areas to a main location in
designated buildings
Storm Windows
Walk-off Mat Cleaning
Wall Cleaning
Sanitary napkin machine product purchase and replacement.
Shower curtain laundering and replacement.
Most buildings to be cleaned during the 4am to 12pm time frame with
some exceptions as noted.
Install Waterfree Urinal cartridge replacement when needed (Cartridges
provided). Nightly water in Waterfree urinals.
Water in floor drains to prevent sewer gas.
2. City Responsibility
Management of Building Operations and Maintenance Contract
Furniture Moving
Other Moving
Mechanical Rooms
Meeting Room Set-Up
Furnish Falcon Waterfree Urinal Cartridges for replacement
RFP 8022 Custodial Services Page 16 of 212
3. Other City Contracts
Carpet Extraction/Shampooing
Exterior Windows
C. CHANGES IN WORK REQUIREMENTS
Should the Service Provider find that existing conditions make modification of the
agreement desirable, the Service Provider shall promptly report the matter to the
City for consideration and decision. During the contract period or its extension,
the City reserves the right to add or delete specific hours, positions, services
and/or locations at the prevailing contract prices for those variable cost items.
The City may at any time delete/add services and/or buildings from this scope of
services as the City, in its sole discretion, deems necessary or appropriate. The
contract sum shall be reduced by such deletions on a pro rata basis. All changes
in work need to be documented on the “Change Order Form”.
D. HOURS OF WORK
The hours for scheduling custodial cleaning services is presented, by building, in
the Building Information Summary and Building statistics sheets. Primarily
between 4am to 12pm service to buildings.
E. CITY HOLIDAYS
City holidays are: New Year’s Day, Martin Luther King Day, Presidents Day,
Memorial Day, Fourth of July, Labor Day, Veterans’ Day, Thanksgiving Day, and
Christmas Day. If any of these holidays fall on a Saturday, the City will be off the
Friday before. If any of these holidays fall on a Sunday, the City will be off the
following Monday. The FACILITY will be available for cleaning on these days.
Downtown and Old Town Rest Rooms will always need everyday service as well
as Police Services. All other buildings may not need cleaning on Christmas Day
and New Years Day. Other holiday cleaning needs will vary by building.
F. CITY FUNCTIONS AFTER NORMAL WORKING HOURS
Senior Center, Northside, and other City Buildings will occasionally have events
with high capacity crowds that could require additional cleaning after the events.
We will notify you of the schedules for these events so you can plan accordingly.
This event cleaning is to be included in the pricing of these buildings.
3. SERVICE PROVIDER RESPONSIBILITIES
A. SUPPLIES, MATERIALS AND EQUIPMENT
1. Rest Room Supplies
All rest room supplies shall be furnished by the Service Provider. This cost
should be included in the contract cost. The exception is Streets, Water
Treatment, Spring Canyon Maintenance shop, Fossil Creek Maintenance
RFP 8022 Custodial Services Page 17 of 212
shop and Utility Services which purchase and pay for their own. The Lincoln
Center supplies are also to be included in the quoted cost.
These supplies shall be maintained at all times at a level of ten days
requirement, unless otherwise specified by the City Representative. Paper
towels, toilet tissue, soap, and trash bags, etc. will be issued by the Service
Provider from its central stock point, and the Service Provider shall be
responsible for transporting this material and installing at the point of usage.
Supplies shall be of the biodegradable type, 100% post consumer toilet
paper, paper towel with approved recycle content and the quality that is
currently being provided and to fit the existing dispensers. The replenishing
of sanitary napkin dispensers in applicable buildings will be the Service
Provider’s cost and responsibility.
Please note any proposed soaps etc that you intend to provide that use
any Antibacterials that contain Triclosan and/or Triclocarbon which are
subject to City approval.
2. Reimbursable Supplies
The City may elect, by change to the agreement, to require the Service
Provider to furnish supplies on a reimbursable basis at cost plus a mutually
agreed upon mark-up. In this event, the City retains the right to participate
fully in any discount arrangements the Service Provider may have with
suppliers of these products. The Service Provider shall provide a monthly
inventory to the City of all supplies issued on a daily basis. Controls shall be
established and implemented by the Service Provider to safeguard materials.
Any losses or irregularities are to be promptly reported in writing to the City
Representative.
3. Cleaning Supplies
All necessary cleaning pads and equipment, including power driven
machines, floor stripping machines, industrial vacuum cleaners, quiet
vacuums, high speed polishing machines, and associated chemicals and
supplies, etc., needed for the performance of the work involved, shall be
furnished by the Service Provider.
4. Trash Can Liners
The Service Provider shall furnish Compostable bags/ liners (certified to
ASTM D6400) for all trash receptacles where appropriate.
5. Personal Safety Equipment
The Service Provider shall provide its employees with any necessary safety
equipment and Personnel Protective Equipment (PPE).
RFP 8022 Custodial Services Page 18 of 212
6. Uniforms
The Service Provider shall provide shirts with company insignia subject to
approval by the City. Company shirts and City ID badges must be worn at all
times by Service Provider employees during their work shift. The ID badges
must be visible on the employee.
7. City Observation
The City shall have the right at all times to examine the supplies, materials,
and equipment used by the Service Provider, and to observe the operations
and methods of the Service Provider, its agents, servants and employees.
8. Removal and Ownership
In the event of termination or contract expiration, all rest room supplies and
paper products shall remain the Property of the City.
9. Inventory Levels
The City may, from time to time, establish certain minimum inventories of
supplies, materials and equipment to be maintained by the Service Provider.
Recommendations by the Service Provider are expected at least annually.
B. EQUIPMENT OR ITEMS SPECIFICATION
Service Provider furnished equipment, tools, and supplies shall meet minimum
standards as follows:
1. Equipment and Tools
All mechanical equipment and tools shall have bumpers and guards to
prevent marking or scratching of fixtures, furnishings, or building surfaces.
Electrical equipment used by the Service Provider shall be UL approved,
meet OSHA requirements, and all other safety requirements as specified in
the contract. The equipment must operate using existing circuits. It shall be
the Service Provider’s responsibility to prevent operation, or attempted
operation, by custodial employees, or equipment or combinations of
equipment which require electrical power exceeding the capacity of existing
circuits. Such equipment shall be of the size and type most efficiently used
for high quality work of this kind and shall meet with the approval of the City
Representative. Equipment deemed by the City to be of improper design, or
inadequate for the purpose intended shall be removed from the premises and
replaced with satisfactory equipment at no expense to the City.
2. Cleaning Supplies
A list of products used by the Service Provider shall be submitted to the City
for approval during the startup period. All listed equipment and materials are
the responsibility of the Service Provider. These specific products will need to
be supplied and used by the Service Provider as indicated: Accelerated
hydrogen peroxide based green seal chemical with solution dispensing on the
RFP 8022 Custodial Services Page 19 of 212
bottle is required for all surfaces. This Disinfectant is to be used on all rest
room and locker room surfaces. Non-ammoniated glass cleaner on tinted
glass. Stainless steel cleaner on the EPIC locker room stainless fixtures only.
Not on other surfaces. The following products cannot be used at the City for
any maintenance purpose: pine oils, bleach, ammonia, de-scalers, lye, oven
cleaners, steel wool, and powdered cleansers. Samples of additional
janitorial supplies which may be recommended by the Service Provider shall
be submitted to the City Representative for approval thirty (30) days prior to
the contract start date, or date of intended use. The pH of any cleaning
materials shall not exceed nine (9). The Contractor must use green seal,
cleaning chemicals. All boxes shall be broken down and recycled. All
chemical containers rinsed and recycled as appropriate. Quiet vacuums are
to be used in day cleaning. Micro fiber cloths and micro fiber floor mops are
to be used for cleaning.
3. Material Safety Data Sheet
The Service Provider shall submit Material Safety Data Sheets on all products
prior to contract start up, in a form acceptable to the City.
B. Systems Support
As may be requested by the City, the Service Provider is to provide the systems
and technical expertise necessary to set or redefine staffing labor and resource
requirements. Those providing this support shall be experienced and competent,
and shall develop their recommendations on the basis of the City defined
cleanliness levels.
C. SERVICE PROVIDER RESOURCE RESPONSIBILITY
The Service Provider shall contractually establish and provide all labor,
equipment, tools, supplies, supervision, management and other resources and
services necessary to achieve the cleanliness, customer satisfaction and
management response specifications as defined in the agreement. This
commitment MUST include all routine, periodic, project and other tasks and
frequencies needed to meet the quality specifications noted. It is intended that
no project or special work is billable under this contract, except in a rare or
unusual situation. And in this event, written authorization must be obtained for
added billable work. The Service Provider will notify the City, with a written
order, and will schedule each special project to be performed, when such work
supervision falls outside the context of the agreement.
D. SERVICE PROVIDER STAFFING
The Service Provider shall be obligated to provide its proposed number of
custodial personnel to perform the duties required in accordance with this
agreement at all times. The Service Provider shall keep on file and furnish to the
City Representative a monthly report that includes a list of the names of all
personnel presently working in each building and number of hours worked by
each person, as certified by the Service Provider’s time records.
RFP 8022 Custodial Services Page 20 of 212
All employees of Service Provider employed to carry out the custodial cleaning
services proposed are subject to final approval by the City. All employees of the
Service Provider will be required to adhere to City Security, Fire and Safety
Regulations for Service Provider employees. Service Provider agrees that it will,
upon notice from the City, remove any supervisor or employee who is, for any
reason, unsatisfactory to the City, and replace him/her with an employee
satisfactory to the City. The Service Provider shall not represent that it and its
employees are either agents or employees of the City.
All Service Provider personnel shall be physically able to do their assigned work.
All Service Provider personnel shall be capable employees, thoroughly trained
and qualified in the work assigned to them. The employee shall receive a copy
of the Building Information Sheet along with appropriate training specific to the
needs of the building (buildings) prior to performing the cleaning duties. A copy
of the supervisor’s training record must be maintained and provided to the City in
advance of employment on site. Every new employee must receive OSHA’s
Hazardous Communication Program training using an established program, prior
to working in any City building.
The Service Provider agrees that only assigned personnel will be permitted on
the City premises and no other personnel including, but not limited to salesmen,
friends, relatives or minors, will be allowed on premises without prior notice and
approval by the City.
The Service Provider employees shall schedule all routine, project, and other
work in such a way as not to interfere with regularly scheduled City activities and
within the time constraints specified by the City.
E. CUSTOMER SERVICE POLICY
The Service Provider shall establish a clear Customer Service Policy which is
communicated to its employees.
F. SITE MANAGEMENT
The Service Provider shall provide nonworking managers and supervisors to
ensure the performance of the work and proper supervision of cleaning
employees. These managers working hours shall be during the work hours of
the custodians, 4am-11pm.
The Site Manager shall demonstrate adequate knowledge of cleaning equipment,
tools, chemicals, techniques, and related activities and shall be able to recognize
any situations or circumstances under which the cleaning techniques defined
may be improved upon. Proof of this training and knowledge is required.
RFP 8022 Custodial Services Page 21 of 212
The City shall have the right to make minor adjustments in the tasks, areas, or
employees if such minor adjustments do not cause an increase or decrease in
the quality and performance targets to be achieved. It is understood that
additional building space or other areas may be added, at the City’s option,
utilizing the change order procedures outlined in this document.
The City shall have the right to cause the Service Provider to replace any
individual functioning as Site Manger or supervisor.
G. INSURANCE REQUIREMENTS
1. Workers’ Compensation & Employer’s Liability. The Service Provider shall
maintain during the life of this agreement:
a. Workers’ Compensation insurance with statutory limits as required by
Colorado law.
b. Employer’s Liability insurance with limits of $100,000 per accident,
$500,000 disease aggregate, and $100,000 disease each employee.
2. Commercial General & Vehicle Liability. The Service Provider shall
maintain during the life of this Agreement such commercial general liability
and automobile liability insurance as will provide coverage for damage
claims of personal injury, including accidental death, as well as for claims
for property damage, which may arise directly or indirectly from the
performance of work under this Agreement. Coverage for property
damage shall be on a “broad form” basis. The Amount of insurance for
each coverage, Commercial General and Vehicle, shall not be less than
$1,000,000 combined single limits for bodily injury and property damage.
In the event any work is performed by a subcontractor, the Service
Provider shall be responsible for any liability directly or indirectly arising
out of the work performed under this Agreement by a subcontractor, which
liability is not covered by the subcontractor’s insurance.
H. SPECIAL REQUIREMENTS
Service Provider must ensure all exterior doors are locked, as necessary, while
cleaning and upon leaving the buildings. All rooms which are found locked are to
be relocked after cleaning. The City requires the Service Provider to turn off all
lights as cleaning is completed. Cleaning Teams should remain together as
much as possible to conserve power within the buildings.
Security Alarms must be disarmed and armed using the correct procedures. $50
will be charged each time the Police are dispatched because the Service
Provider has set off the alarm.
RFP 8022 Custodial Services Page 22 of 212
4. CITY SUPPLIED ITEMS
A. UTILITIES
The City will provide, at no cost to the Service Provider, electricity and water
utilities.
B. OFFICE SPACE
The City will provide, at no cost to the Service Provider, desk space at Operation
Services at 300 Laporte in which to establish an on-site presence. Custodial
closets are located in various City facilities, as denoted on the building floor plans
presented in the Supplemental Information, for the storage of supplies, materials
and equipment.
5. SERVICE PROVIDER OPERATIONAL REQUIREMENTS
A. KEY CONTROL
The Service Provider shall establish and implement adequate methods of
ensuring that all keys issued to the Service Provider by the City are not lost or
misplaced and are not used by unauthorized person. They shall not be marked
with identifying building name.
As a minimum, all such keys shall be kept in a locked key board in the office of
the Service Provider. The Service Provider shall provide the City with keys
necessary to open the locked key board.
No keys issued to the Service Provider shall be duplicated. Access Cards and
fobs will be issued in the name of the Service Provider’s custodians. City Rep to
be notified immediately when a custodian is no longer an employee of the
Service Provider. The fob will be canceled and reinstated in the new
custodian’s name.
All access fobs and keys will be furnished by the City. All lost access fobs and
keys must be reported immediately to the City Representative. Fobs will be
canceled in the system. There is a $30 fee for replacement of lost fobs. All lost
keys will be replaced by the City, not by the Service Provider. However, the sum
of $30.00 will be charged the Service Provider for each key or access fob that is
lost by the Service Provider. Furthermore, if keys are lost or duplicated by the
Service Provider and, in the opinion of the City, it is necessary to replace or
recode locks for reasons of security, the direct cost of such replacement or
recoding will be paid by the Service Provider.
It is the responsibility of the Service Provider to prohibit the use of keys or fobs
by persons other than those supervised by the Service Provider’s employees. It
is also the responsibility of the Service Provider to prohibit the opening of locked
areas by the Service Provider’s employees to permit entrance of persons other
RFP 8022 Custodial Services Page 23 of 212
than Service Provider’s employees engaged in the performance of assigned work
in those areas.
B. LOST AND FOUND
It shall be the responsibility of the Service Provider to instruct its staff and
employees that all articles of possible personal or monetary value found by the
Service Provider’s employees be turned in to the City at Operation Services at
300 Laporte.
C. TIME CARDS/PAYROLL DOCUMENTATION
All of Service Provider’s employees shall be required to call in or sign a time
sheet at the start and end of each shift. This record shall be submitted to the City
to confirm actual labor cost on invoices submitted, and in any event, shall comply
with the City’s requirement for auditing Service Provider labor hours.
D. PROBLEM IDENTIFICATION
All supervisors will be responsible to call and leave a report for the City
Representative identifying any needed repairs to the building, its furnishings, its
fixtures, its mechanical equipment and other such items. Service Provider
supervisors will also call when in their opinion, carpeting needs to be extracted.
This information will be called in on a daily basis. If the problem is critical in
nature and requires immediate action, they shall call Operations Services
emergency number immediately.
E. REPORTING SYSTEM
The Service Provider shall maintain records adequate to reflect, in accordance
with sound accounting and administrative practices, all services provided under
the agreement. It shall issue such reports as the City may reasonably request,
including but not limited to monthly and quarterly cumulative accounting reports.
All records shall identify area-by-area and building-by-building data.
At the City’s request, the Service Provider shall make all payroll records, training
records, invoices for materials, and other relevant records pertinent to the
contract available to the City Representative or its authorized representative for
the purposes of inspection and audit of such records. Any substantive changes
affecting any dimension of work performed shall be brought to the immediate
attention of the City. The Service Provider shall not enter into any agreement or
take any action which may interfere with the rights of the City as noted under this
contract, or compromise with City’s ability to serve the needs of its physical plant,
occupants, employees, management, or customers.
F. SPECIFIC REPORT REQUIREMENTS
1. Daily
a. The Service Provider shall maintain daily weekday contact with the City
Representative.
RFP 8022 Custodial Services Page 24 of 212
b. A list of problems found by supervisors, are to be called into City
Representative’s voice mail nightly. (Emergency calls to Operations
Services emergency number.)
c. Work orders will be issued for cleaning complaints made by City
personnel or for work requests. These shall be reviewed daily by the
Service Provider for follow up and resolution. The Service Provider shall
sign, date and return on or before the due date.
d. A log listing the names of the Service Provider’s personnel present for
work daily and the number of hours worked by each person shall be
available.
2. Weekly
Periodic Floor Care Reporting. The Service Provider shall log all the periodic
floor care that is completed each night. This log shall be available for weekly
review by the City Representative.
3. Monthly
Service Provider shall be available to inspect buildings on a monthly basis with
City Representative. Results will be provided to the Service Provider.
Schedule 9 – A schedule 9 sheet for each building is due on the first business
day of every month along with an invoice showing each buildings total cost.
G. SAFETY AND HEALTH
The Service Provider must promptly report to the City cases of death,
occupational disease and injury caused by work on the job. Verbal notification
must be followed by a written report describing the incident. The Service
Provider must provide emergency first aid and treatment of job-related injuries in
accordance with the requirements of its insurance plan.
H. RELIEF PERSONNEL
The Service Provider shall employ an adequate quantity of on-call relief
personnel not permanently assigned to the Facility who shall be pre-approved
and used to complete the work assignment of absent employees normally
assigned to work in a specific area. Such relief personnel may perform
authorized project work when not performing routine work. These relief
personnel shall not be charged against the City, directly or indirectly, including
wages, benefits and/or other costs regardless of the regular or overtime hours
worked, when replacing regular workers.
If the Site Manager or a supervisor is absent, the Service Provider shall provide a
replacement that is competent and has been given the authority to carry out the
duties of the Site Manager, subject to the approval of the City.
RFP 8022 Custodial Services Page 25 of 212
I. SOLICITING
All soliciting is prohibited on the City premises by Service Provider employees.
Service Provider shall inform its employees of this policy prior to their beginning
work under the contract.
J. ACCESS TO CITY FACILITIES
Prior to beginning work under this Contract, the Service Provider must obtain a
background clearance using Colorado Data Base Investigations and/or Colorado
Bureau of Investigations-Crime Information Center. Also Service Provider must
check for valid documents through Homeland Security, Immigration and Custom
Enforcement (ICE). An appointment must be made by the Service Provider with
Operations Services, City of Fort Collins, 970-221-6610, for a City picture ID.
The Service provider must bring a copy of the CBI report for City records. The
City may deny clearance to any person who:
Has an active criminal arrest warrant;
Has a felony arrest or conviction;
Has a drug-related misdemeanor or drug-related petty offensive conviction
Has a non-drug-related misdemeanor or a petty offensive conviction within the
past three (3) years;
Is a suspect in an active criminal investigation;
Was previously terminated from employment by the City of Fort Collins;
Is determined to be a threat to the safety of persons or property or to the
confidentiality of City information.
Operations Services shall provide the Service Provider with a picture
identification tag for all persons given clearance. Such identification tags shall be
displayed, in an easily seen manner, on all employees while working in City
buildings. Identification tags and access fobs shall immediately be returned to
the City Representative when the employee no longer works for the Service
Provider in City Buildings. Any Service Provider employee without a properly
displayed identification card is subject to immediate eviction from the City
Building. The Service Provider shall provide the City with a current and complete
list of the names, I.D. card numbers, address and telephone numbers of all
Service Provider personnel providing services under this agreement. The
Service Provider shall keep this list current and shall immediately inform the City
of all personnel changes.
6. SPECIAL PROVISIONS
A. TYPE OF CONTRACT
The City contemplates the award of a Fixed Cost, Incentive Performance
Contract for custodial cleaning services resulting from this qualification process.
RFP 8022 Custodial Services Page 26 of 212
B. PERFORMANCE INCENTIVE PAYMENT SYSTEM
The City will reimburse the Service Provider for approved services, subject to the
following incentive payment system: (compensation on specific building basis).
1. If the quality specification range required by this Agreement is not achieved,
the Service Provider’s monthly compensation shall be based on the Service
Provider’s operating cost, defined as: Full monthly building invoice less profit,
adjusted for any City credits, as provided by this RFP.
2. If the quality specification range required by this Agreement is achieved, the
Service Provider’s monthly compensation shall be based on the Service
Provider’s full monthly building invoice, adjusted for any City credits, as
provided by this RFP.
3. If the quality specification range required by this Agreement is exceeded, the
Service Provider’s monthly compensation shall be based on the Service
Provider’s full monthly building invoice, plus up to 10% incentive (1%
incentive for each 1% performance over the target range), adjusted for any
City credits, as provided by this RFP.
4. The Service Provider is required to award at least 5% of the total incentive
received each month for each building to the Site Management and 10% to
the Custodian/s for the particular building they clean.
The first three months of the contract is a grace period, allowing all parties time
to become familiar with the quality management system, for the Service Provider
to become familiar with the facilities, and for the Service Provider to complete
their phase in plan. There will be no incentives paid nor profits penalized for
the first ninety (90) days of the contract.
C. STATEMENTS AND INVOICING
The Service Provider shall prepare and submit to the City Representative an
operating report and invoices for all work, including special projects work. The
operating report shall consist of an explanation of all charges incurred due to the
regular monthly execution of the contract and as indicated below. The monthly
invoice shall reflect the contract price only as justified by the operating report.
Approved reimbursable items are to be treated separately.
1. Routine Work
A monthly statement shall be submitted for routine Service Provider hours
actually worked in each specific building. An invoice for each monthly period
in each building is to be submitted as an attachment to the monthly operating
report.
2. Special Project Work
RFP 8022 Custodial Services Page 27 of 212
A monthly statement shall be submitted for completed special projects work
which is outside the scope of the agreement. The entire project work must be
completed in accordance with the City work order procedure and policy.
All invoices are to be submitted as an attachment to the Service Provider’s
monthly operating report.
Payments shall be made in response to invoices submitted to:
City of Fort Collins
Accounting Dept.
(P.O. Box 580)
Fort Collins, CO 80522-0580
The City shall pay the amount invoiced for work performed under the
agreement for that accounting period within thirty (30) days of receipt of
invoices, provided that such payments shall be subject to audits by the City
and that any resulting adjustments in favor of the City shall be applied as a
credit to the next payment to be made to Service Provider pursuant to the
agreement.
D. DEDUCTIONS, ADJUSTMENTS AND DAMAGES
The City shall have the right to assess damages for breach of the Service
Provider’s obligations. The exercise of its rights shall not preclude the City’s right
to terminate or revoke the agreement. Deductions and adjustments (as a credit
to the Service Provider’s invoice) are a valid right of the City. Typical deductions
include, but are not limited to:
- If the Service Provider fails to perform the work required to achieve the
quality specifications, damages, will be assessed on the basis of the
hours, wage rate costs and other costs expended by the City to achieve
the quality specifications.
- If the Service Provider fails to complete its responsibility per contract and
results in being phased out (per its proposal), any damages which might
result shall be subject to financial remedy and deduction on the basis of
financial loss, or added costs, to the City.
- The Service Provider shall be held accountable and liable to the City for
any damages to the City facilities, fixtures, furnishings, equipment,
grounds, or personal injury to City employees, invitees, or licensees,
caused by the Service Provider, its employees, or others under its charge.
- The value of unaccounted for, lost, damaged or missing City equipment,
materials, supplies or other property shall be deducted, at the discretion of
the City.
RFP 8022 Custodial Services Page 28 of 212
- The value of labor hours warranted, but not worked, regardless of reason.
- $50.00 will be deducted each time the police or security company are
dispatched to a building because the Service Provider has set off the
security alarm.
In addition to the above, the City shall have the right to withhold monies as a
credit from any monthly payments, otherwise due to the Service Provider, as may
be deemed necessary to protect the City against failure or delay in performance
by the Service Provider of its obligations, without revoking or terminating the
contract.
RFP 8022 Custodial Services Page 29 of 212
EXHIBIT B
Fee Schedule
VENDOR SERVICE PROGRAM
AND PRICING INFORMATION
PACKAGE
RFP 8022 Custodial Services Page 30 of 212
A. PROPOSAL INSTRUCTIONS
Instructions for completing and submitting this proposal package are provided below.
Your proposal is expected to follow these guidelines and may not be considered if
not in compliance. If you have questions pertaining to the proposal process, please
contact Doug Clapp, Senior Buyer, City of Fort Collins, at 970-221-6776 or fax at
970-221-6534 or email dclapp@fcgov.com. For questions pertaining to custodial
operations; please contact Jim Pierce, City of Fort Collins, at 970-221-6592 or email
jipierce@fcgov.com.
1. Structure of Information
Each Vendor’s information shall be presented in two (2) major parts, designated
“Service Program” and “Pricing Information” respectively. A complete set of
Information Package forms must be submitted for each proposal or alternate
proposal. The Vendor may submit alternate proposals or proposals which
deviate from the requirements of the Information Package, provided the Vendor
is also submitting one set that is responsive to the RFP. Such alternate
proposals may be considered if the Vendor provides sufficient documentation to
show that the overall performance requirements of the City would be improved or
not compromised. Alternate proposals shall be clearly identified as such and
must be submitted on the same forms and in the same manner.
2. Number of Copies
Proposal submission via email is preferred. Proposals shall be submitted
in Microsoft Word or PDF format and e-mailed to: purchasing@fcgov.com,
if electing to submit hard copy proposals instead, five (5) copies will be received
at the City of Fort Collins' Purchasing Division, 215 North Mason St., 2nd floor,
Fort Collins, Colorado 80524. Proposals will be received before 3:00 p.m.
(our clock), November 21, 2014 and referenced as Proposal No. 8022. If
delivered, they are to be sent to 215 North Mason Street, 2nd Floor, Fort Collins,
Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, 80522-
0580.
3. Oral Presentation
Vendors may be required to give an oral presentation of its information to
representatives of the City. Vendors will be invited to participate in such oral
presentations, based on evaluation of written proposals. This will provide an
opportunity for the vendor to clarify or elaborate on the submission, but will in no
way change the vendor’s original submission. All vendors agree to explain the
method used to arrive at any or all figures.
Selection of a vendor for the oral presentation phase shall not infer that the
vendor has been or will be awarded a contract under this RFP.
RFP 8022 Custodial Services Page 31 of 212
4. Information Evaluation
The information requested by the Service and Pricing bid package will serve as
the evaluation document. This information will be evaluated by the City of Fort
Collins. Your information must be prepared in accordance with the instructions
presented in this package.
You will be notified in writing if your company successfully qualifies and is
selected as a finalist in this process.
5. Ownership of Information
Whether or not a contract is awarded to any Vendor as a result of, or in
connection with, the submission of a package, the City shall have the right to use
or disclose the information to its staff and its agents or representatives only to the
extent necessary to fully evaluate the Vendor’s information. Information
submitted which is proprietary must be marked as such by page or paragraph.
The proposal is subject to CORA public records.
6. Cost of Preparation
The City is not obligated by reason of this RFP or any other reason to pay any
cost to the Vendor for the preparation and submission of information.
7. Disqualification of Vendors
By way of illustration only and not limitation, any of the following causes may be
considered as sufficient for the disqualification of a Vendor and the rejection of its
bid:
- Submission of more than one information package for the same work by
and individual, firm, partnership, or corporation under different names.
- Evidence of collusion among Vendors.
- Previous known participation in collusive bidding.
- Previous failure to perform satisfactorily or discharge the responsibilities of
a City contract.
- Omissions, alterations of form, conditions, limitations, or other
irregularities of any kind in submissions.
The City reserves the right to waive any irregularities in submissions. The City
reserves the right to reject any and all information packages submitted for any
reason whatsoever without cause.
8. Information Forms
The forms which follow are to be completed and submitted as the Vendor’s
specific service program and pricing information. These forms are considered a
segment of the official information package and will serve as the sole basis for
this evaluation. The attached Cover Sheet serves to cover the Vendor’s
information package. It must be completed and signed.
RFP 8022 Custodial Services Page 32 of 212
Since all packages will be viewed collectively, make sure each attached item
page is returned, and that any added pages of response are attached.
9. Service Program - Items A-K
Evaluation will be made of how the proposed activities, techniques, resources,
programs, and systems will be performed to achieve the City’s quality objectives.
The City will judge the content and completeness of the Vendor’s response. The
service program will not be considered complete unless it provides a full
response to Items A through K attached.
10. Pricing Information – Schedules 1-8
Provide a detailed price breakdown of all costs and expenses to be charged to
this contract. Proposals must contain individual prices for ALL listed
buildings. It is the intent of the City of Fort Collins to define the value of the
price and service program relationship in its selection process. The pricing
information shall also include the completed representations and certifications
required by the RFP.
B. INFORMATION PACKAGE FORMS
Attached you will find the information package forms which are to be used to submit
your service program and pricing information.
Please provide all information requested. This information will be used within the
framework of the RFP, this information package, and the evaluation process.
Omissions or missing information will be considered a reflection of the Vendor’s
management effectiveness and performance capability.
RFP 8022 Custodial Services Page 33 of 212
Vendor Cover Sheet
Firm
1. Location of Corporate Headquarters and Local Office& Web site.
Contacts: Titles:
Phones and Faxes: Email:
Number of miles from local office to City of Fort Collins:
2. Key Personnel: (name, title, phone number):
3. Number of years in Custodial Business:
4. Active Geographic Market: National International
Regional (describe):
Local (describe):
*Include the cities and states comprising the outer boundaries of the geographic
areas in which you currently have business: You may provide a list or attach a
marked map.
5. Management personnel to be contacted for more information:
Name: Email:
Phone number: Title:
6. Company is: Individually Owned Partnership Disadvantaged Business
Enterprise
Corporation State of incorporation Other (explain)
7. Federal Employer Identification Number:
Signature of Company Representative Date:
Print Name
RFP 8022 Custodial Services Page 34 of 212
Item A
Management Structure
Please provide your company’s organization chart including position titles, names and
years of service for management personnel.
Also, please describe the role in site support your off-site management staff will provide.
For example, how often will your area manager visit the site? What will be
accomplished during those visits? Please be specific, as the evaluation team will not
assume the site will be adequately supported unless you provide the details.
Attach additional pages as needed
RFP 8022 Custodial Services Page 35 of 212
Item B
Site Manager Qualifications
Please provide resumes identifying the site manager and assistant site manager(s) who
will be assigned to this facility. You may complete this form or attach their resumes.
Please use names with the position titles. The qualifications of the site manager and
the assistant site manager will be assessed as a fundamental indicator of the Vendor’s
qualifications. The designated site manager must be managing cleaning operations at a
similar site, and be otherwise acceptable for this assignment. Failure to actually assign
approved staff will be considered a breach of this contract.
Vendor must guarantee the proposed site manager will remain as site manager for a
minimum of one year, unless replacement is at the request of the City or if a change of
site manager is otherwise agreed to by the City. Failure to comply with this requirement
will be considered a breach of this contract.
Name Qualifications/Experience
RFP 8022 Custodial Services Page 36 of 212
Item C
Safety Data
1. List OSHA Recordable Incident Rate:
2. List OSHA Lost Days Away Rate:
3. Do you have a written safety program? Yes No Please attach a
description of the site specific safety program you would put in place.
4. Do you conduct job safety inspections? Yes No Please attach a
description.
5. Total employee hours worked last year: Hours
6. Do you hold site safety meetings? Yes No Please describe:
Supervisors: Yes No Frequency per
Employees: Yes No Frequency per
New Hires: Yes No Frequency per
7. List your firm’s insurance intra- and interstate Experience Modification Rates
(EMR) or provide your inhouse data if you don’t have EMR’s, for the three most
recent years.
20 EMR ; 20 EMR ; 20 EMR
8. Do you have a written Hazard Communication program? Please attach a
description.
9. Describe your employee orientation and ongoing safety training programs,
including personal safety training such as lifting restrictions.
Attach additional pages as needed
RFP 8022 Custodial Services Page 37 of 212
Item D
Vendor Training Programs
Training is considered a primary indicator of the Vendor’s capability to meet the City’s
Quality requirements.
Describe, or attach a copy of, the following training programs:
1. The cleaning training program you have found to be successful.
2. The management training program(s) for site managers and assistant site
managers.
3. Training provided to ensure professional behavior of on-site staff.
Please indicate the amount of resources committed to company-wide training:
All Staff
Percent of total revenue: %
Actual Dollars: $
Cleaner Level
Percent of total revenue: %
Actual Dollars: $
Attach additional pages as needed
RFP 8022 Custodial Services Page 38 of 212
Item E
Staffing Commitment
Please indicate the hours recommended under your program to achieve the quality
requirements as noted in the RFP. Record the direct minimum hours you are
contractually committing, completing one form for each building. You will have 48 of
them.
Then complete one form that shows the total hours nightly and weekly for ALL
buildings.
BUILDING
POSITION # FT # PT Nightly Hrs. Total Weekly
Hrs.
Manager
Supervisor
Lead
Cleaner 1
Cleaner 2
Cleaner 3
Other
Floor person
Totals
RFP 8022 Custodial Services Page 39 of 212
Item F
Recommended Service Program
The Vendor is to use whatever frequency of work and procedure deemed to be most
effective in achieving the Quality Specifications and Task Frequencies presented in the
RFP. The Vendor shall document its recommended tasks and frequencies, etc. by type
of room and present them as its Service Program. All services shall be performed as
described in this proposal.
This is an opportunity to demonstrate your company’s technical and systems
capabilities….that is, how your program is unique, different, or especially effective. We
want to know how you intend to meet the Quality Specifications, reduced services,
varied schedules and management of many locations throughout the City. The more
tailored and precise your description, the better. We want to know how you will perform
the cleaning requested. In what way will you prepare your team to accomplish this kind
of a schedule to meet our needs to reduce energy costs by not cleaning in the evening
hours?
Attach additional pages as needed
RFP 8022 Custodial Services Page 40 of 212
Item G
Productivity Standards
Please list the productivity standards (square feet cleaned per hour) used to develop the
staffing commitment detailed in Item E. This list should be broken down into whatever
categories will enable the evaluation team to review your proposed equipment, tasks,
and frequencies and verify your staffing figures. Carpeted versus non-carpeted
productivity rates should be indicated.
Task/Function Productivity Standard
by Type of Space Carpeted Non-Carpeted
RFP 8022 Custodial Services Page 41 of 212
Item H
Floor Care Plan
Please describe your specific floor care plan for the types of floor surfaces which are to
be maintained under this agreement. Remember, you are responsible for all cleaning
tasks – routine, periodic and project activity needed to maintain floor surfaces, with the
exception of carpet extraction. Indicate the tasks, frequencies and equipment which
best describes your commitment in the care of all floor surfaces. Please describe your
programs for carpet, hard floor, ceramic tile and other floor surfaces separately and how
you will achieve this floor care on the specified cleaning schedule.
Also, please specifically describe your floor plans to care for the wood floors, stone
floors, Pulastic flooring, Marmoleum, Stained Concrete, and Sport Court floors in our
buildings.
The productivity rates used to support your floor care plan should be indicated for each
type of surface and activity.
RFP 8022 Custodial Services Page 42 of 212
Item I
Proposed Equipment
List the type and quantity of equipment you are proposing for use at this facility.
Enhancing efficiency and effectiveness, together with labor saving devices are
considered essential to the achievement of the City of Fort Collins’ cost and quality
goals. Attach equipment description, model number or specification sheets which may
prove helpful in evaluating your equipment recommendations. Please indicate the use
or advantage of each recommendation.
RFP 8022 Custodial Services Page 43 of 212
Item J
Summary Information
1. Total cleanable square feet
2. Total daily cleaner staff hours
3. Total daily supervisory hours
4. Total all daily labor hours
5. Number of cleaners
6. Number of supervisors (non-working leads)
7. Labor productivity:
Item 1=
Item 2
8. Supervisor ratio:
People Item 5=
Item 6
Hours Item 2=
Item 3
RFP 8022 Custodial Services Page 44 of 212
Item K
Reference List
Vendors will be evaluated based on current and past success in providing the same
quality of services in a similar environment. References should be accounts which were
worked on within the past three (3) years and have similar characteristics, such as type
of business, size and conditions. This list should include the account currently
managed by your proposed site manager.
1. Institution:
Address:
Facility representative: Title:
Telephone number: Email:
Years of service: Length of current contract:
Square feet under contract:
# Buildings involved: # Custodians:
Approximate cleaning budget:
Type of facility (e.g., municipality):
2. Institution:
Address:
Facility representative: Title:
Telephone number: Email:
Years of service: Length of current contract:
Square feet under contract:
# Buildings involved: # Custodians:
Approximate cleaning budget:
Type of facility (e.g., municipality):
3. Institution:
Address:
Facility representative: Title:
Telephone number: Email:
Years of service: Length of current contract:
Square feet under contract:
# Buildings involved: # Custodians:
Approximate cleaning budget:
RFP 8022 Custodial Services Page 45 of 212
Pricing Information and Schedules
1. Please complete the attached price schedules (1 through 8) for each proposal or
alternate submitted.
2. A completed Schedule 9 will be required only from the successful firm at time of
Notice of Award. Retain this form in case you are notified of attaining finalist
status.
3. The following certificates and documents need to be submitted only upon Notice
of Award to the successful firm:
a). Certificates of Insurance must be provided for:
Workers Compensation
General Comprehensive Liability
Comprehensive Automobile Liability
b). When the contract is awarded, the successful Vendor is required to
provide a performance bond equal to 5% of the contract price.
An approved irrevocable letter of credit made out to the benefit of the City
of Fort Collins may be substituted for the performance bond.
RFP 8022 Custodial Services Page 46 of 212
Schedule 1
Consumable Supplies
ITEM UNIT COST
Toilet Paper-Jr. Jumbo
Toilet Paper – Sm. Rolls
Paper Towels - Cormatic
Hand Soap - Gallons
Shower Soap - Gallons
Trash Liners:
Size:
Size:
Size:
Size:
Toilet Seat Liners
Other:
Total Monthly Cost
Total Yearly Cost
RFP 8022 Custodial Services Page 47 of 212
Schedule 2
Proposed Equipment Inventory
Type of Equipment Make/Model Total
cost
Quantity #Years
Depreciation
Monthly
Cost
Total Annual Cost Monthly Cost
Attach additional pages as needed.
RFP 8022 Custodial Services Page 48 of 212
Schedule 3
Overhead Breakdown
Please provide figures as dollars and as a percent of total price for each category.
Percent of price shall be calculated as: Annual Overhead/Annual Services (from
Schedule 7).
Item Cleaning Staff $
Amt.
% Mgmt/Supervision $
Amt.
%
FICA
State Unemployment
Insurance
Federal
Unemployment
Insurance
Workers
Compensation
Insurance
General Liability
Insurance
Automotive
Insurance
Pension/Welfare
Vacation
Training
Health Insurance
Other( )
Overhead
Profit
Total Annual Cost
Total Monthly Cost
Percent of Total
Price
RFP 8022 Custodial Services Page 49 of 212
Schedule 4
Direct Staffing Expense
DAY STAFF
Position
#People Labor
Rate/Hour
Annual
Hours
Monthly
Cost
Cleaner 1
Cleaner 2
Cleaner 3
Floor person
Other
Lead
Supervisor
Manager
NIGHT STAFF
Position
#People Labor
Rate/Hour
Annual
Hours
Monthly
Cost
Cleaner 1
Cleaner 2
Cleaner 3
Floor person
Other
Lead
Supervisor
Manager
WEEKEND STAFF
Position
#People Labor
Rate/Hour
Annual
Hours
Monthly
Cost
Cleaner 1
Cleaner 2
Cleaner 3
Floor person
Other
Lead
Supervisor
Manager
AFTER
HRS/EMERGENCY
Position
#People Labor
Rate/Hour
Annual
Hours
Monthly
Cost
Cleaner 1
SUMMARY OF TOTAL STAFF
Position
#People Labor
Rate/Hour
Annual
Hours
Monthly
Cost
Cleaner 1
Cleaner 2
Cleaner 3
Floor person
Other
Lead
Supervisor
Manager
RFP 8022 Custodial Services Page 51 of 212
Schedule 5
Direct Supply Expense
Chemicals and Materials
Item
Quantity Cost
Each
Annual
Cost
Monthly
Cost
RFP 8022 Custodial Services Page 52 of 212
Schedule 6
Other Direct Expenses
Item Quantity Cost
Each
Annual
Cost
Monthly
Cost
Uniforms
Licenses
Travel
Recruiting
Tools
Subcontract*
Postage
Vehicle
* Attach Explanation
RFP 8022 Custodial Services Page 53 of 212
Schedule 7
Summary Price Proposal
Direct Staff
Position Number
People
Annual
Hours
Annual
Cost
Monthly
Price
%of
Cleaner 1
Cleaner 2
Cleaner 3
Lead
Supervisors
Manager
Floor person
Other
Total
Direct Overhead Expense
Annual
Cost
Monthly
Price
% of
FICA
State Unemployment Insurance
Federal Unemployment Insurance
Workers Compensation Insurance
General Liability Insurance
Automobile Insurance
Pension/Welfare
Vacation
Training
Health Insurance
Other( )
Total
Other Direct Expenses
Annual
Cost
Monthly
Price
% of
Consumables
Equipment
Supplies
Other ( )
Total
Administrative and Overhead
Profit
Total Service Cost:
RFP 8022 Custodial Services Page 54 of 212
Schedule 8
Price Review
1. Task / Frequency Spreadsheets -
Adm – Class A $__________________
Adm – Class B $__________________
Rec Centers $__________________
Library/ Museum $__________________
Maintenance/Fleet/Shops $__________________
2. Total Annual Price $
3. Dollar Value of Credit Hours:
Supervision Credit Hour= $
Cleaner Credit Hour= $
4. Cost per square foot:
Total Annual Price =
Total Cleanable Square Feet
EXTRA WORK PRICE COMMITTMENT
Type of work Hourly Rate SF price
Construction/remodel cleanup(inside building) _____________
Extra work off normal work hours _____________
Extra work scheduled during your working hours _____________
24hr Call for Blood/Body Fluid Cleanup ______________
(1 hr. minimum)
Floor finishing(new VCT) _____________
RFP 8022 Custodial Services Page 55 of 212
Schedule 9
Monthly Billing Structure
The City of Fort Collins will require monthly billing, by building. If your firm is selected,
you will be required to submit a proposed monthly billing for review by the Fort Collins
evaluation team. Your billings each month will be submitted in this manner. The billing
may be presented in any format desired, providing it contains the following information:
Building
Name
Labor
Cost Bid
Labor
Credit
Labor
Billed
Direct
Overhead
Other
Direct
Admin &
Overhead
Sub
Profit
+1
Total
Incent.
Amt.
Total
Building
Name
Labor
Cost Bid
Labor
Credit
Labor
Billed
Direct
Overhead
Other
Direct
Admin &
Overhead
Sub
Profit
+1
Total
Incent.
Amt.
Total
Building
Name
Labor
Cost Bid
Labor
Credit
Labor
Billed
Direct
Overhead
Other
Direct
EXHIBIT C
CERTIFICATE OF INSURANCE REQUIREMENTS
1. The Professional/Service Provider will provide, from insurance companies acceptable to
the City, the insurance coverage designated hereinafter and pay all costs. Before
commencing work under this bid, the Professional/Service Provider shall furnish the City
with certificates of insurance showing the type, amount, class of operations covered,
effective dates and date of expiration of policies, and containing substantially the
following statement:
“The insurance evidenced by this Certificate will not reduce coverage or limits and
will not be cancelled, except after thirty (30) days written notice has been received
by the City of Fort Collins.”
In case of the breach of any provision of the Insurance Requirements, the City, at its
option, may take out and maintain, at the expense of the Professional/Service Provider,
such insurance as the City may deem proper and may deduct the cost of such insurance
from any monies which may be due or become due the Professional/Service Provider
under this Agreement. The City, its officers, agents and employees shall be named as
additional insureds on the Professional/Service Provider 's general liability and
automobile liability insurance policies for any claims arising out of work performed under
this Agreement.
2. Insurance coverages shall be as follows:
A. Workers' Compensation & Employer's Liability. The Professional/Service Provider
shall maintain during the life of this Agreement for all of the Professional/Service
Provider's employees engaged in work performed under this agreement:
1. Workers' Compensation insurance with statutory limits as required by
Colorado law.
2. Employer's Liability insurance with limits of $100,000 per accident,
$500,000 disease aggregate, and $100,000 disease each employee.
B. Commercial General & Vehicle Liability. The Professional/Service Provider shall
maintain during the life of this Agreement such commercial general liability and
automobile liability insurance as will provide coverage for damage claims of
personal injury, including accidental death, as well as for claims for property
damage, which may arise directly or indirectly from the performance of work under
this Agreement. Coverage for property damage shall be on a "broad form" basis.
The amount of insurance for each coverage, Commercial General and Vehicle,
shall not be less than $1,000,000 combined single limits for bodily injury and
property damage.
In the event any work is performed by a subcontractor, the Professional/Service
Provider shall be responsible for any liability directly or indirectly arising out of the
work performed under this Agreement by a subcontractor, which liability is not
covered by the subcontractor's insurance.
RFP 8022 Custodial Services Page 57 of 212
RFP 8022 Custodial Services Page 58 of 212
EXHIBIT D:
SERVICES AGREEMENT
Custodial Services
Sample
SERVICES AGREEMENT
THIS AGREEMENT made and entered into the day and year set forth below by and
between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter
referred to as the "City" and , hereinafter referred to as "Service Provider".
WITNESSETH:
In consideration of the mutual covenants and obligations herein expressed, it is agreed
by and between the parties hereto as follows:
1. Scope of Services. The Service Provider agrees to provide services in accordance with
the scope of services attached hereto as Exhibit "A", consisting of ( )
page and incorporated herein by this reference. Irrespective of references in Exhibit A
to certain named third parties, Service Provider shall be solely responsible for performance of all
duties hereunder.
2. The Work Schedule. [Optional] The services to be performed pursuant to this Agreement
shall be performed in accordance with the Work Schedule attached hereto as Exhibit "B",
consisting of ( ) page , and incorporated herein by this reference.
3. Time of Commencement and Completion of Services. The services to be performed
pursuant to this Agreement shall be initiated within ( ) days following
execution of this Agreement. Services shall be completed no later than . Time is of
the essence. Any extensions of the time limit set forth above must be agreed upon in a
writing signed by the parties.
4. Contract Period. [Option 1] This Agreement shall commence upon the date of execution
RFP 8022 Custodial Services Page 59 of 212
shown on the signature page of this Agreement and shall continue in full force and effect
for one (1) year, unless sooner terminated as herein provided. In addition, at the option of
the City, the Agreement may be extended for an additional period of one (1) year at the
rates provided with written notice to the Service Provider mailed no later than ninety (90)
days prior to contract end.
5. Contract Period. [Option 2] This Agreement shall commence , 200 , and shall
continue in full force and effect until , 200 , unless sooner terminated as herein
provided. In addition, at the option of the City, the Agreement may be extended for
additional one year periods not to exceed ( ) additional one year periods.
Renewals and pricing changes shall be negotiated by and agreed to by both parties.
Written notice of renewal shall be provided to the Service Provider and mailed no later
than thirty (30) days prior to contract end.
6. Delay. If either party is prevented in whole or in part from performing its obligations by
unforeseeable causes beyond its reasonable control and without its fault or negligence,
then the party so prevented shall be excused from whatever performance is prevented by
such cause. To the extent that the performance is actually prevented, the Service
Provider must provide written notice to the City of such condition within fifteen (15) days
from the onset of such condition.
7. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the
City may terminate this Agreement at any time without cause by providing written notice of
termination to the Service Provider. Such notice shall be delivered at least fifteen (15)
days prior to the termination date contained in said notice unless otherwise agreed in
writing by the parties. All notices provided under this Agreement shall be effective when
mailed, postage prepaid and sent to the following addresses:
Service Provider: City: Copy to:
RFP 8022 Custodial Services Page 60 of 212
Attn:
City of Fort Collins
Attn:
PO Box 580
Fort Collins, CO 80522
City of Fort Collins
Attn: Purchasing Dept.
PO Box 580
Fort Collins, CO 80522
In the event of early termination by the City, the Service Provider shall be paid for services
rendered to the date of termination, subject only to the satisfactory performance of the
Service Provider's obligations under this Agreement. Such payment shall be the Service
Provider's sole right and remedy for such termination.
8. Contract Sum. The City shall pay the Service Provider for the performance of this
Contract, subject to additions and deletions provided herein, ($ ) as per the
attached Exhibit " ", consisting of page , and incorporated herein by this
reference.
9. City Representative. The City will designate, prior to commencement of the work, its
representative who shall make, within the scope of his or her authority, all necessary and
proper decisions with reference to the services provided under this agreement. All
requests concerning this agreement shall be directed to the City Representative.
10. Independent Service provider. The services to be performed by Service Provider are
those of an independent service provider and not of an employee of the City of Fort
Collins. The City shall not be responsible for withholding any portion of Service Provider's
compensation hereunder for the payment of FICA, Workmen's Compensation or other
taxes or benefits or for any other purpose.
11. Subcontractors. Service Provider may not subcontract any of the Work set forth in the
Exhibit A, Statement of Work without the prior written consent of the city, which shall not
be unreasonably withheld. If any of the Work is subcontracted hereunder (with the
consent of the City), then the following provisions shall apply: (a) the subcontractor must
be a reputable, qualified firm with an established record of successful performance in its
RFP 8022 Custodial Services Page 61 of 212
respective trade performing identical or substantially similar work, (b) the subcontractor will
be required to comply with all applicable terms of this Agreement, (c) the subcontract will
not create any contractual relationship between any such subcontractor and the City, nor
will it obligate the City to pay or see to the payment of any subcontractor, and (d) the work
of the subcontractor will be subject to inspection by the City to the same extent as the
work of the Service Provider.
12. Personal Services. It is understood that the City enters into the Agreement based on the
special abilities of the Service Provider and that this Agreement shall be considered as an
agreement for personal services. Accordingly, the Service Provider shall neither assign
any responsibilities nor delegate any duties arising under the Agreement without the prior
written consent of the City.
13. Acceptance Not Waiver. The City's approval or acceptance of, or payment for any of the
services shall not be construed to operate as a waiver of any rights or benefits provided to
the City under this Agreement or cause of action arising out of performance of this
Agreement.
14. Warranty.
a. Service Provider warrants that all work performed hereunder shall be performed with
the highest degree of competence and care in accordance with accepted standards for
work of a similar nature.
b. Unless otherwise provided in the Agreement, all materials and equipment incorporated
into any work shall be new and, where not specified, of the most suitable grade of their
respective kinds for their intended use, and all workmanship shall be acceptable to
City.
RFP 8022 Custodial Services Page 62 of 212
c. Service Provider warrants all equipment, materials, labor and other work, provided
under this Agreement, except City-furnished materials, equipment and labor, against
defects and nonconformances in design, materials and workmanship/workwomanship
for a period beginning with the start of the work and ending twelve (12) months from
and after final acceptance under the Agreement, regardless whether the same were
furnished or performed by Service Provider or by any of its subcontractors of any tier.
Upon receipt of written notice from City of any such defect or nonconformances, the
affected item or part thereof shall be redesigned, repaired or replaced by Service
Provider in a manner and at a time acceptable to City.
15. Default. Each and every term and condition hereof shall be deemed to be a material
element of this Agreement. In the event either party should fail or refuse to perform
according to the terms of this agreement, such party may be declared in default thereof.
16. Remedies. In the event a party has been declared in default, such defaulting party shall
be allowed a period of ten (10) days within which to cure said default. In the event the
default remains uncorrected, the party declaring default may elect to (a) terminate the
Agreement and seek damages; (b) treat the Agreement as continuing and require specific
performance; or (c) avail himself of any other remedy at law or equity. If the non-defaulting
party commences legal or equitable actions against the defaulting party, the defaulting
party shall be liable to the non-defaulting party for the non-defaulting party's reasonable
attorney fees and costs incurred because of the default.
17. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire
agreement between the parties and shall be binding upon said parties, their officers,
employees, agents and assigns and shall inure to the benefit of the respective survivors,
heirs, personal representatives, successors and assigns of said parties.
18. Indemnity/Insurance.
RFP 8022 Custodial Services Page 63 of 212
a. The Service Provider agrees to indemnify and save harmless the City, its officers,
agents and employees against and from any and all actions, suits, claims, demands or
liability of any character whatsoever brought or asserted for injuries to or death of any
person or persons, or damages to property arising out of, result from or occurring in
connection with the performance of any service hereunder.
b. The Service Provider shall take all necessary precautions in performing the work
hereunder to prevent injury to persons and property.
c. Without limiting any of the Service Provider's obligations hereunder, the Service
Provider shall provide and maintain insurance coverage naming the City as an
additional insured under this Agreement of the type and with the limits specified within
Exhibit , consisting of one (1) page, attached hereto and incorporated herein by
this reference. The Service Provider before commencing services hereunder, shall
deliver to the City's Director of Purchasing and Risk Management, P. O. Box 580 Fort
Collins, Colorado 80522 one copy of a certificate evidencing the insurance coverage
required from an insurance company acceptable to the City.
19. Entire Agreement. This Agreement, along with all Exhibits and other documents
incorporated herein, shall constitute the entire Agreement of the parties. Covenants or
representations not contained in this Agreement shall not be binding on the parties.
20. Law/Severability. The laws of the State of Colorado shall govern the construction
interpretation, execution and enforcement of this Agreement. In the event any provision of
this Agreement shall be held invalid or unenforceable by any court of competent
jurisdiction, such holding shall not invalidate or render unenforceable any other provision
of this Agreement.
21. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et.
RFP 8022 Custodial Services Page 64 of 212
seq., Service Provider represents and agrees that:
a. As of the date of this Agreement:
1. Service Provider does not knowingly employ or contract with an illegal alien who
will perform work under this Agreement; and
2. Service Provider will participate in either the e-Verify program created in Public
Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th
Congress, as amended, administered by the United States Department of
Homeland Security (the “e-Verify Program”) or the Department Program (the
“Department Program”), an employment verification program established pursuant
to Section 8-17.5-102(5)(c) C.R.S. in order to confirm the employment eligibility of
all newly hired employees to perform work under this Agreement.
b. Service Provider shall not knowingly employ or contract with an illegal alien to perform
work under this Agreement or knowingly enter into a contract with a subcontractor that
knowingly employs or contracts with an illegal alien to perform work under this
Agreement.
c. Service Provider is prohibited from using the e-Verify Program or Department Program
procedures to undertake pre-employment screening of job applicants while this
Agreement is being performed.
d. If Service Provider obtains actual knowledge that a subcontractor performing work
under this Agreement knowingly employs or contracts with an illegal alien, Service
Provider shall:
1. Notify such subcontractor and the City within three days that Service Provider has
actual knowledge that the subcontractor is employing or contracting with an illegal
alien; and
RFP 8022 Custodial Services Page 65 of 212
2. Terminate the subcontract with the subcontractor if within three days of receiving
the notice required pursuant to this section the subcontractor does not cease
employing or contracting with the illegal alien; except that Service Provider shall
not terminate the contract with the subcontractor if during such three days the
subcontractor provides information to establish that the subcontractor has not
knowingly employed or contracted with an illegal alien.
e. Service Provider shall comply with any reasonable request by the Colorado
Department of Labor and Employment (the “Department”) made in the course of an
investigation that the Department undertakes or is undertaking pursuant to the
authority established in Subsection 8-17.5-102 (5), C.R.S.
f. If Service Provider violates any provision of this Agreement pertaining to the duties
imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If
this Agreement is so terminated, Service Provider shall be liable for actual and
consequential damages to the City arising out of Service Provider’s violation of
Subsection 8-17.5-102, C.R.S.
g. The City will notify the Office of the Secretary of State if Service Provider violates this
provision of this Agreement and the City terminates the Agreement for such breach.
22. Special Provisions. Special provisions or conditions relating to the services to be
performed pursuant to this Agreement are set forth in Exhibit " " - Confidentiality,
consisting of ( ) pages, attached hereto and incorporated herein by this
reference.
RFP 8022 Custodial Services Page 66 of 212
CITY OF FORT COLLINS, COLORADO
a municipal corporation
By:_______________________________
Gerry Paul
Director of Purchasing and Risk Management
Date:_____________________________
ATTEST:
_________________________________
City Clerk
APPROVED AS TO FORM:
________________________________
Assistant City Attorney
By:_______________________________
__________________________________
PRINT NAME
__________________________________
CORPORATE PRESIDENT OR VICE PRESIDENT
Date:_____________________________
RFP 8022 Custodial Services Page 67 of 212
EXHIBIT E
CONFIDENTIALITY
IN CONNECTION WITH SERVICES provided to the City of Fort Collins (the “City”) pursuant to
this Agreement (the “Agreement”), the Service Provider hereby acknowledges that it has been
informed that the City has established policies and procedures with regard to the handling of
confidential information and other sensitive materials.
In consideration of access to certain information, data and material (hereinafter individually and
collectively, regardless of nature, referred to as “information”) that are the property of and/or
relate to the City or its employees, customers or suppliers, which access is related to the
performance of services that the Service Provider has agreed to perform, the Service Provider
hereby acknowledges and agrees as follows:
That information that has or will come into its possession or knowledge in connection with the
performance of services for the City may be confidential and/or proprietary. The Service
Provider agrees to treat as confidential (a) all information that is owned by the City, or that
relates to the business of the City, or that is used by the City in carrying on business, and (b) all
information that is proprietary to a third party (including but not limited to customers and
suppliers of the City). The Service Provider shall not disclose any such information to any
person not having a legitimate need-to-know for purposes authorized by the City. Further, the
Service Provider shall not use such information to obtain any economic or other benefit for itself,
or any third party, except as specifically authorized by the City.
The foregoing to the contrary notwithstanding, the Service Provider understands that it shall
have no obligation under this Agreement with respect to information and material that (a)
becomes generally known to the public by publication or some means other than a breach of
duty of this Agreement, or (b) is required by law, regulation or court order to be disclosed,
provided that the request for such disclosure is proper and the disclosure does not exceed that
which is required. In the event of any disclosure under (b) above, the Service Provider shall
furnish a copy of this Agreement to anyone to whom it is required to make such disclosure and
shall promptly advise the City in writing of each such disclosure.
In the event that the Service Provider ceases to perform services for the City, or the City so
requests for any reason, the Service Provider shall promptly return to the City any and all
information described hereinabove, including all copies, notes and/or summaries (handwritten or
mechanically produced) thereof, in its possession or control or as to which it otherwise has
access.
The Service Provider understands and agrees that the City’s remedies at law for a breach of the
Service Provider’s obligations under this Confidentiality Agreement may be inadequate and that
the City shall, in the event of any such breach, be entitled to seek equitable relief (including
without limitation preliminary and permanent injunctive relief and specific performance) in
addition to all other remedies provided hereunder or available at law.
RFP 8022 Custodial Services Page 68 of 212
IV. SUPPLEMENTAL INFORMATION
Map index – Attachment A
City map showing the building locations – Map A
Inset map showing downtown area locations – Map B
Floor plans of each building – Attachment B
Building statistics sheets – Attachment C
Task / Frequency Sheets – Attachment D
General Building Info – Attachment E
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ATTACHMENT A
MAP INDEX
ID_Number Map BUILDING LOCATION
1 A Library branch-Council Tree 2733 Council Tree
2 A Fossil Creek Maint Shop 5833 S Lemay Ave.
3 A Gardens at Spring Park 2145 Centre Ave.
4 A Grandview Shop 1901 W. Mountain Ave.
6 A Nix Farm Office 1745 Hoffman Mill Rd.
10 A Streets 625 9th St.
11 A Traffic Operations 626 Linden St.
13 A Water Pollution Lab 3036 Envoironmental Dr.
14 A Water Quality Lab 4316 LaPorte Ave.
15 A Water Reclamation 3036 Environmental Dr.
16 A Water Treatment Plant 4316 LaPorte Ave.
17 A Club Tico 1599 City Park Dr.
18 A EPIC 1801 Riverside Ave.
19 A Fleet Services 835 Wood St.
20 A Grandview Office 1900 W. Mountain Ave.
21 A Park Shop 413 S. Bryan Ave.
22 A Spring Canyon Maintenance Shop 3156 S. Overland Trail
23 A Senior Center 1200 Raintree Dr.
25 A Utilities Services 700 Wood St.
27 A 906 E. Vine Dr. 906 W. Vine Dr.
28 A Mulberry Water Reclamation 930 E. Mulberry St.
30 B 112 N. Howes 112 N. Howes St.
32 B 215 Mason 215 N. Mason St.
33 B 281 N. College 281 N. College Ave.
35 B City Hall 300 LaPorte Ave.
36 B Library 201 Peterson St.
37 B Lincoln Center 417 W. Magnolia St.
39 B Operations Services 300 Laporte Ave.
41 B CIS/Meter Readers 117 N. Mason St.
42 B Police District One 144 N. Mason St, Suite 1
43 A Police Services 2221 S. Timberline Rd.
44 B 321 Maple 321 Maple St.
46 B Mulberry Pool 424 W. Mulberry St.
48 B Northside Atzlan Center 112 Willow St.
55 B Webster House Adm Center 301 E. Olive St.
56 B Discovery Museum 408 Mason Court
57 A Roselawn Office 2718 E Mulberry St
58 B Webster House Admin 301 E Olive St
60 A Nix Farm Admin Office 1745 Hoffman Mill Rd
61 A Nix Maintenance Building 1745 Hoffman Mill Rd
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SOCIAL SUSTAINABILITY BUILDING STATISTICS
321 MAPLE Cleaning SQ.FT: 1,457
Social Sustainability Carpet SQ. FT. 1,316
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 80
KITCHENETTE 1 56
OPEN OFFICES 2 155
ENCLOSED OFFICES 7 639
COPY ROOM 1 80
CONFERENCE ROOM 1 99
ENTRANCES 2
CORRIDORS 2 214
RECEPTION AREA 1 99
CUSTODIAL AREA 1 5 part of Mech. Rm. Used for storage
MAT 1 30
Totals 1316 141
SPECIFICS
Cleaning Schedule 4am - 12pm M - F FOB Access
Building Hours Report Maint. Needed to Supervisor. Toilets are to be plunged.
and Information
Spot carpets as needed. Report large spots.
Dust accumulates on the tops of wall tiles in RRs.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting
Daily Weekly
RR Offices
Break room
Entrances
Hallways
Copy Room
Conference rm
Report when mats need shampoo or when floors need buffed or scrubbed
and ash trays.Shake black rubber mat to clean. Be sure exterior doors are secure.
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CITY HALL BUILDING STATISTICS
300 LAPORTE Cleaning SQ.FT: 25,990
Carpet SQ. FT. 18,080
Room Type # S.F. CARPET S.F. Hard Flr. Comments
RESTROOMS 6 615 City Mgr., City council, 4 Public
OPEN OFFICES 9 4285
ENCLOSED OFFICES 43 5908
CONFERENCE RMS 9 2575
BREAK ROOM 3 170 532
ENTRANCES 4 114 221 2 MAIN @ N & S SIDES
CORRIDORS/HALLS 9 820 990 VCT OR PAINTED CONCRETE
LOBBIES 3 135 1617
ELEVATOR 1 30
COPY/RECYCLE/LIB 4 648 88
CUSTODIAL AREA 1 65
COUNCIL AREAS 6 2330 755
COMPUTER SYS.AREA 2 1072
STAIRS 3 260
SHOWERS 2 80
VAULTS 2 577 Monthly before12pm
CABLE 14 AREA 4 885 1038
MATTING 6 180
TOTALS: 18080 7910
SPECIFICS FOB ACCESS
Cleaning Schedule Start at 4am-12pm M-F
BUILDING HOURS Basically 4:00am-7am M -F. Computer room cleaning - Tues at 9am
& Information FOB ACCESS- See floor plan for locations. Doors lock at 6pm(unless
a late meeting) 24 hrs on weekends.
2 City Clerks Storage areas 571 SqFt. (not included in building SF)monthly
Report any maintenance needed to Supervisor. Toilet are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed.
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Shake black rubber mats at entrance, sweep entrances 10ft out. Clean
glass on doors, window ledges, watch for cobwebs& trash
INSIDE ENTRANCE Vacuum matting, clean windows, cobwebs, Entrances to City Hall
should look very good each day.
REST ROOMS 4 large public - 2 private.
Deodorizer are not supplied by the contractor
BASEMENT 2 showers and 1 break room in basement - Carpet in break room
Grey basement hall to be swept and wet mopped as needed.
Back stairway outside to East side of building needs to be kept clean
MAIN FLOOR Council Chambers to be checked & cleaned daily - Tues council
Toli floors cannot be burnished with high speed machine.
High visability area - very good appearance expected.
1ST FLOOR Mayor and City Mgr. offices daily
Late night switch to lock N & S doors
Common areas daily, offices and cubes weekly
RECYCLE Pick up recycle in common areas twice a week and take to 2nd or base.
Recycle in offices by occupant.
Daily Weekly
All areas including Mon - City Attorney's
Darins and Mayor's offices Tues - City Mgr - N
Wed - City Mgr. S
Thurs - City Clerks
Don't let anyone into an area with your fob. Be sure doors in the hallway are locked.
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CIS and Meter Readers BUILDING STATISTICS
117 N. MASON Cleaning SQ.FT: 11,385
Carpet SQ. FT. 7,776 SF not confirmed
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 5 251 ceramic (one is a urinal only) 2 showers
CUSTODIAL 52 Painted concrete
OPEN OFFICES 3 3687
ENCLOSED OFFICES 12 1435
CONF/TRAINING RMS 4 2576
COPY ROOM 1 146 VCT
BREAKROOM 1 275 VCT
ENTRANCES 1 84 ENTRY MATTING
CORRIDORS 5 722 VCT
CORRIDORS 1 299 CONCRETE
COUNSEL 1 78
SECURED 1 108 VCT
LOBBY 1 441 VCT
STORE/BILLING/VAULT 1 238 CONCRETE
OPEN AREA/EXERCISE 1 812 PAINTED CONCRETE
LOCKER ROOM 1 181 PAINTED CONCRETE, lockers only area
Totals 39 7776 3609
SPECIFICS FOB ACCESS AND ALARM
Cleaning Schedule 4am - 12pm
BUILDING HOURS SECURITY ALARM - If you set it off by mistake call SAFE SYSTEMs
& Information 1-303-444-1191 Give code word so Police are not dispatched. Arms itself at a
certain time. Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance enclosure. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCEs Vacuum matting
REST ROOMS Foam soap dispensers
VCT HALLWAYS AND ROOMS Are buffed regularly and refinished as needed
OFFICES Cleaned daily
Consumables Are included in the price
Recycle - common areas Tues and Thurs
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CLUB TICO BUILDING STATISTICS
1599 CITY PARK AVE. Cleaning SQ.FT: 6,586
Carpet SQ. FT. 168
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 234 ceramic
DANCE FLOOR 2 3428 wood
OPEN AREAS 2 1806 2 SINKS IN KITCHEN
SEATING AREA 1 438 wood
STAIRS 1 113 stone
CORRIDORS 2 130 175 stone
STAGE 1 224 wood
ELEVATOR 1 38
Totals 168 6418
SPECIFICS KEY ACCESS Pad locks on closets - same key
Cleaning Schedule 7 DAYS A WEEK - 4am-12pm Now cleaned 10-11:30 am
BUILDING HOURS Normally used for dances, classes, & rentals.
& Information
Make sure the entrance is locked and the internal door upstairs.
1st floor Elevator, entrance, hallway, & stairs is all that is cleaned on 1st floor.
2nd floor All of 2nd floor is cleaned.
Wood floors to be cleaned with dust mop and microfiber flat mop
using a neutral cleaner.
Dancers lay on the floor during classes.
FLOORS A dust mop must be left out of the locked closet so groups can use it to
clean the floor between classes if needed.
Brush off dust mop that is left out for groups to use.
Report any maintenance needed to Supervisor. Toilets are to be plunged.
Spot carpets as needed. Report large spots.
Window ledges need regular checking. Spot windows and glass on doors.
Daily Wet Mopping
Dust mopping 4 times a week
Spot mopping M,W,F & SAT
trash
recycle
RRs
entrances
elevator
glass
Trash
Auto-Scrub wood floors 2 x monthly
chemical hookup at sink area.
Custodial closet next to sink area
Take all trash
RECYCLE Recycle is near the dumpster enclosure
TRASH Trash dumpster is on the North-West corner of the building in an enclosure.
Storage room not cleaned
Watch for cobwebs
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City Park Pool BUILDING STATISTICS
1599 CITY PARK AVE. Cleaning SQ.FT: 1,056
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS MENS 1 312 PAINTED CONCRETE
REST ROOMS WOMENS 1 312
LOCKER ROOMS MENS 1 216
LOCKER ROOMS WOMENS 1 216 PAINTED CONCRETE
Totals 0 1056
SPECIFICS KEY ACCESS
Cleaning Schedule 7 DAYS A WEEK WORK ALL HOLIDAYS
Starting time 4 AM - must be done by 7:30 AM
Follows school vacation schedule 2011- May 26-Sept 5
Approximately 12 weeks of service 14 weeks and 4 days for 2011
Not included No trashing, no consumables or liners provided or installed.
Includes Showers, locker area, rest room area of locker room.
2 rest rooms in pool deck area
Provide all chemicals and equipment needed to perform the work.
High dusting of vents
RECYCLE
TRASH
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Restorative Justice BUILDING STATISTICS
112 N. HOWES Cleaning SQ.FT: 1,305
Carpet SQ. FT. 1,196
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 81
ENCLOSED OFFICES 3 286
CONFERENCE ROOM 1 344
KITCHENETTE 1 28 sink
ENTRANCES 2 only I main
RECEPTION AREA 1 218
FILE ROOM 2 191
COPY 1 157 Copier here
Totals 1196 109
SPECIFICS DOOR CODE ACCESS
Cleaning Schedule 4am-12pm M & TH Twice a wk.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE
INSIDE ENTRANCE Vacuum matting
and ash trays.Shake black mats to clean. Be sure exterior doors are secure.
Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
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215 North Mason BUILDING STATISTICS Totals all floors
Cleaning SQ.FT: 20,947 61,066
1st FLOOR Carpet SQ. FT. 16,138 51,379
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 4 530 CERAMIC
LOCKER ROOMS 2 460 CERAMIC
EXERCISE ROOM 1 748
COMMUNITY ROOM 1 1,200
LARGE CONF. ROOMS 2 820
SMALL CONF. ROOMS 4 571
BREAK ROOM 1 432 VCT
MAIL 1 90 VCT
COPY ROOMS 3 328
COFFEE/BREAK 2 82 103
COURT ROOM 1 1,205
WAITING ROOMS 1 736
COMPUTER WORKRM 1 394 VCT
ENTRANCES 4 294 160 STONE AND MATTING
LOBBY 1 996 STONE
CORRIDORS 2 1,617
STAIRS 3 464 STONE OR CONCRETE
ELEVATOR 2 56
OPEN OFFICES 3 7,259 394
ENCLOSED OFFICES 8 1,153
CLERK 1 69 68
STORAGE 1 217 CONCRETE
BICYCLE STORAGE 1 419 CONCRETE
CUSTODIAL/STORAGE 3 82 CONCRETE
Totals 53 16,138 4809
Cleaning SQ.FT: 19,744
2ND FLOOR Carpet SQ. FT. 17,355
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 448 CERAMIC
COPY ROOMS 4 546
LARGE CONF. ROOMS 2 789
TRAINING ROOM 1 536
SMALL CONF. ROOMS 7 799
ENCLOSED OFFICES 17 2,471
BREAK ROOM 1 363 VCT
COFFEE/COAT ROOM 3 150
OPEN OFFICES 4 10,830
PHONE ROOM 3 71
LOBBY 1 1385 STONE and carpet
CORRIDORS 2 678
CUSTODIAL/STORAGE 2 46
VAULT 1 122
STAIRS 3 510 STONE OR CONCRETE
Totals 53 17,355 2389
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Cleaning SQ.FT: 20,375
3RD FLOOR Carpet SQ. FT. 17,886
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 448 CERAMIC
LARGE CONF. ROOMS 1 326
MED CONF. ROOMS 1 268
SMALL CONF. ROOMS 2 320
STORAGE 1 221
BREAK ROOMS 1 396 VCT
LABS 3 788 VCT
OPEN OFFICES 2 12,663
CLOSED OFFICES 11 2,127
WAITING 1 150
LOBBY 1 407 STONE and carpet
CORRIDORS 1 1,358
CUSTODIAL/STORAGE 2 44
COATS/COFFEE 2 251
PRINT ROOM 1 146
PHONE ROOMS 2 56
STAIRS 3 406
Totals 37 17,886 2489
SPECIFICS FOB ACCESS
Cleaning Schedule 4am- 12pm M-F
BUILDING HOURS Municipal Court cleaned early morning
& Information Report Maint. needed to Supervisor. Toilets are to be plunged.
Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE
Sweep out 10ft at all entrances.
Clean glass on entrances in and out DAILY. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting
SERVICE LEVEL DAILY WEEKLY
COMMON AREAS OFFICES AND CUBICLED AREAS
RRS CONFERENCE ROOMS
BREAK ROOMS
ENTRANCES +GLASS
TRASH(except offices)
CONF TABLES -SPOT VAC
PUSH CHAIRS IN
COMMUNITY ROOM- FULL CLEAN
Muni Court
INTERIOR GLASS Watch for window cleaning needs throughout the building
Trash weekly in offices and cubicles
Recycle
LOBBY Dust the statue in the Main lobby on 1st.
Recycle taken from 9 common areas to main area on each floor twice a week
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281 N. COLLEGE BUILDING STATISTICS
Cleaning SQ.FT: 30,648
Carpet SQ. FT. 23,319
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 11 743 quarry or ceramic
OPEN OFFICES 18 6,316 1102
ENCLOSED OFFICES 94 11,635 413
CONFERENCE ROOMS 6 1,593
BREAK ROOMS 2 339 vinyl
ENTRANCES 6 215 quarry
CORRIDORS 27 2,833 4334 quarry
CUSTODIAL/STORAGE
ELEVATOR 1 44
SHOWER ROOMS 2 92 vinyl
COPIER ROOM 1 91 quarry
STAIRS 7 388
MATS 11 510
Totals 23,319 7329
SPECIFICS FOB ACCESS
Cleaning Schedule 4am-12pm M-F
BUILDING HOURS 7am-6pm
& Information Lock exterior doors to each office complex. Individual doors on request.
Report Maint. needed to Supervisor. Toilets are to be plunged.
Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Check exterior doors when cleaning to be sure they are secured.
Clean glass on entrances in and out. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting, ledges and heater tops.
FIRST FLOOR there are paper towel dispensers in some of the offices.
SECOND FLOOR High ledges above the elevator need to be dusted.
INTERIOR GLASS Watch for window cleaning needs throughout the building
DAILY WEEKLY PERIODIC
4 Entrances Office &Cubes Dust high areas
Hallways-dustmop Scrub hallway and RRs
or spot mop or vac
wet mop as needed
Spot windows
11 RRs
2 break areas
Counters in front
of an area
Stairs
Blue mats
Elevator
Sweep out 10ft at all entrances. Clean ash trays. Sweep around foot scrapers
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Webster House Adm Center BUILDING STATISTICS
301 E. Olive Cleaning SQ.FT: 7,313
Carpet SQ. FT. 5,421
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 3 178 Vinyl
ENCLOSED OFFICES 14 2243 736 Wood
BREAK ROOM 2 221 Vinyl
ENTRANCES 3
CORRIDORS 5 1643 502 Wood
CONFERENCE ROOM 2 1535
STORAGE ROOM 1 255
Totals 5421 1892
SPECIFICS FOB ACCESS
Cleaning Schedule 4am-8am M - F Must be clean before 8am. Doors are fobbed.
Enter off the parking lot.
4x week clean RRs,common areas, including break room, conference rooms,
entries and 10 ft out from entrances and one office (Holly's office)
BUILDING HOURS Once a week clean the entire facilty including all the offices and back stairwell.
& Information Monthly - buff all wood floors and tile floors
Yearly - clean inside of all windows, yearly polish all wooden stair rail
on main stair case.
TRASH Key lock - Trash/Recycle in the alley on the southeast corner of the property
Report Maint. Needed to Supervisor.
Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets. Report large spots.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
Be sure exterior doors are secure.
No cleaning IT offices
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DIST #1 Police Services BUILDING STATISTICS
144 N. Mason Suite 1 Cleaning SQ.FT: 3,145
Carpet SQ. FT. 2,540
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 4 314 2concrete 2 ceramic
SHOWER/LOCKER 1 69 CERAMIC
OPEN AREA 2 1543
CLOSED OFFICE 1 129
ENTRY 1 165
CONFERENCE ROOM 1 570
BREAK ROOM 1 222 VCT
INTERVIEW 1 133
IDENTIX 1 172 VCT
SERVICE SPACE/CUST 1 203 CONCRETE
Totals 2540 980
SPECIFICS FOB ACCESS AND ALARM
Cleaning Schedule After 4am-8am M - F Building is used all shifts.
Be sure exterior doors are secure.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when mats need shampoo or when floors need scrubbed
Wood tone furniture needs to be wiped dry after cleaning or it looks streaked
Marks show easily because the furniture is dark colored.
OUTSIDE ENTRANCE Windows to be spotted as needed.
Any spit needs to be cleaned daily. Glass on entry daily.
(Will be cleaned quarterly by a window company)
INSIDE ENTRANCEs Vacuum matting
SERVICE LEVEL M-F all areas
Office cleaning Offices and Cubicles on WED
Recycle Any recycle to be taken to appropriate place outside of building
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Downtown Rest Rooms BUILDING STATISTICS
Oak St. (East off College Cleaning SQ.FT: 312
in Parking Lot. Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 205 CONCRETE
CUSTODIAL STORAGE 1 107
Totals 0 312
SPECIFICS
Cleaning Schedule Twice a day 8AM and 8 PM -- 7 days a week.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Security locks before 8PM at 2:30AM you leave it open after cleaning
at 8 AM & 8 PM every day
Report any damage or problems to Supervisor.
Power scrub floors monthly
During the summer the RRs get more use. Especially during West Fest.
OUTSIDE ENTRANCE Sweep out 10 ft. Cobwebs, ledges
REST ROOMS No soap or PT are supplied in the Mens RR.
Graffetti is to be removed. If not possible report to Supervisor.
Supplies and water in Center area
Clean the partitions
TRASH Key for dumpster behind the building - keep it locked
Custodial closet Center area. Chemical hookup in mop sink
shelves for supplies
Security Anlance security locks the rest rooms after clearing them of people at
8pm. Then you clean them and leave them unlocked. At 2:30am Anlance
comes again and locks them. At 8am you come and clean and leave open
Power washing 3 times a month in the mens and once a month in the womens. If too icy
conditions then they are done on a warm winter during the day.
The sidewalks cannot be left icy. Watch for that condition.
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Downtown Maint Shop BUILDING STATISTICS
220 N. Howes Cleaning SQ.FT: 545
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 87 VCT
BREAK ROOM 1 85 VCT
OFFICE 1 373 VCT
TOTALS 545
SPECIFICS FOB ACCESS
Cleaning Schedule M-F - 4am-12pm Fob access
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information
Report any damage or problems to Supervisor.
OUTSIDE ENTRANCE Sweep out 10 ft. Cobwebs, ledges
Be sure exterior doors are secure.
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EPIC blue side BUILDING STATISTICS Total for Building
1800 Riverside Cleaning SQ.FT: 25,929 40515
Carpet SQ. FT. 4,931 4,931
Room Type # SQ. FT.Carpet S.F. Hard Flr. Comments
PUBLIC REST ROOMS 2 1803 TUFLEX OR CERAMIC
SWIM LOCKER ROOMS 2 3334 CERAMIC
HOCKEY LOCKER ROOMS 4 1281 TUFLEX OR CERAMIC
FAMILY CHANGING/SHOWER 3 432 CERAMIC
STAFF LOCKER ROOMS 3 383 CERAMIC
CUSTODIAL AREA 1 76 CONCRETE
ENTRANCE AND FOYER 1 1391
LOBBY 1 1000 2089 TUFLEX
LOBBY 2ND 1 1678
STAIRS 3 1888 CONCRETE AND VINYL COVER
RECEPTIONS 1 189
HALLS 2 1057
CONFERENCE ROOM 1 982
KITCHEN 1 147
EXERCISE ROOM 1 755
HOCKEY BOXES 1 300 approx.
ELEVATOR 25
BLEACHERS ICE SIDE 5219
BLEACHERS -SWIM - VCT ONLY 1900
Refinish Swim & ice side yrly. Buff and recoat quarterly
TOTALS: 4931 20998
EPIC -Green side Cleaning SQ.FT: 14,586
Carpet SQ. FT. 0
Room Type # SQ. FT.Carpet S.F. Hard Flr. Comments
PUBLIC REST ROOMS 2 220 TUFLEX
LOCKER ROOMS 7 3278 TUFLEX /CONCRETE
COACHES/REFEREE'S 2 200 TUFLEX/weekly cleaning
BLEACHERS 1 3000
2 STAIR CASES 2 200
HOCKEY BOXES 1 140
FIRST AID ROOM 1 55
CONDITIONING ROOM 1 200
TOTALS: 0 7293
SPECIFICS FOB ACCESS
Cleaning Schedule 7 days a week - 4am-8am PANIC BARS
BUILDING HOURS 7 days a week - opens 5:30am to 9pm for swimming/1am or later for
& Information hockey. Closed NY, Jul4, Christmas. Pool area & pool bleachers, skate,
windows Windows are done
Schedule of events - reception desk (pool & ice books)
Report Maintenance needed to Tim at Epic. Toilets are to be plunged.
Be sure doors are secured before you start to clean. Tim starts at 3:30am.
Doors secured with allen keys 6-front 2-ice side-check other doors.
All doors that lead to the pool must be secured after cleaning
Trash cans need to be cleaned & relined.
Area not included Tuflex around the rink, offices, conference room on green side.
REST ROOMS Remove all trash, replenish soap, TP, PT & liners.
High dust vents, door closures, stalls, high surfaces.
Use a disinfectant to clean all surfaces including stainless,
Mirrors, sinks, walls, stalls,toilets, urinals in, out and behind.
RFP 8022 Custodial Services Page 154 of 212
Tuflex floor including base and edges against wall free of soil.
STAFF LOCKER ROOMS Same as Rest Rooms
3 FAMILY CHANGING RMS These can get forgotten. Also the handicap seat in the shower.
LOCKER ROOMS high dust lockers, vents and door closures(vent get dusty quickly)
Outside & inside lockers wiped out.(typically weekly.)
Remove all trash, replenish soap, TP, PT & liners.
clean & apply stainless cleaner to stainless surfaces to prevent rust.
Use a disinfectant to clean all surfaces including: mirrors, sinks, walls.
stalls,toilets, urinals in, out and behind & underneath, floors & base.
showers - free of hair, mold, soap film on walls & floor including seat.
lock the doors to the locker rooms after cleaning to keep Hockey players out.
shower curtains are to be washed in machine when needed.
floors to be power scrubbed with a disinfectant. (typically weekly)
Be sure doors are locked going to the pool from the locker room and lobby.
HOCKEY LOCKER ROOMS Tuflex floor in locker rooms.
Hot water outlet under sink in hockey locker rooms.
showers - mold, hair & soap film free. Watch the vents in shower.
EXERCISE ROOM Not equipment, just mirrors, floor and trash and windows.
SKATE and CREATE AREA Next to Exercise room
Music RM & REST ROOM Don’t forget this RR .
JANITORIAL CLOSETS Enclosure for supplies and equipment off the blue ice rink
South closet - Has a separate lock for contractor. Be sure it is secure. Do not
place anything on top of transformer. Keep closet neat, clean & orderly.
Ice show In Dec., biggest event of the year. Building must look very clean
Ice Fest In Aug - 2nd biggest show. All rooms are used for a week's competition.
Hockey games & swim meet CSU hockey games & swim meets will require extra clean up time.
TRASH Trash to be taken in all areas except offices.
CONDITIONING ROOM Pulastic flooring. Must be mopped with a neutral cleaner (not Alpha) daily and
scrubbed with a red pad once a week. Do not use Alpha or any disinfectant.
RFP 8022 Custodial Services Page 155 of 212
Fossil Creek Maint Bldg. BUILDING STATISTICS
Lemay in Fossil Creek Park Cleaning SQ.FT: 2,261
Carpet SQ. FT. 1,549
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 230 ceramic
OPEN OFFICES 4 513
LOBBY 154
CONFERENCE 1 414
BREAK ROOMS 1 304 stone
ENTRANCES 3
CORRIDORS 1 468
LOCKER RM - SINK 1 88 concrete
TOOLS OFFICE(in shop) 1 90 concrete
CUSTODIAL CLOSET 1 15 concrete
Totals 1549 727
SPECIFICS ACCESS FOB FOR BUILDING AND GATE
Cleaning Schedule Once a week 4am-12pm
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Power scrubbing of ceramic tile included as needed.
Spot carpets as needed. Report large spots.
Big dumpster behind building on east side. Go thru shop. Do not run just leave trash in hopper.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
Be sure exterior doors are secure.
CONSUMABLES Soap, TP, PT and Liners are provided by City. In closet in RR.
WINDOWS Clean entrance glass on doors and on side windows (that is reachable)each visit on
3 entrances.
Spot other glass as needed and clean up cobwebs as needed.
Yearly glass cleaning is not included.
LOCKER AREA IN SHOP Sweep and mop floor, clean benches, fronts of lockers
GANG SINK IN SHOP Clean sink each time
TOOL CHECK OUT OFFICE Trash, clean counters, sweep and mop floor.
IN SHOP
Custodial closet keep clean
Use City mop Buckets.
RFP 8022 Custodial Services Page 156 of 212
FLEET SERVICES BUILDING STATISTICS
700 WOODS Cleaning SQ.FT: 4,773
Carpet SQ. FT. 2,512
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 4 490
OPEN OFFICES 2 998
ENCLOSED OFFICES 7 1070
CONFERENCE 1 309 400
BREAK ROOMS 2 457
ENTRANCES 1 142
CORRIDORS 4 348
STAIRS 2 359
CUSTODIAL AREA 1 65
MATS 9 135
Totals 2512 2261
SPECIFICS KEY LOCK
Cleaning Schedule 4am-8am M - F 2ND FLOOR ONCE A WEEK ONLY
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
Enter only thru the gate. Dumpster behind building exit thru west dock door.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting
FIRST FLOOR 3 Offices are cleaned.
break room floor in shop is daily
Trash is taken from the Parts area only.
There are 2 RRs, break room, entrance , corridor & 2 stairways.
STAIRS Stairs need regular cleaning, cobwebs, flies and dirt accumulate.
SECOND FLOOR Window ledges need to be checked for dead flies in summer.
Water access for 2nd floor is in the kitchen.
2ND FLOOR CLEANED ONCE A WEEK ONLY
RFP 8022 Custodial Services Page 157 of 212
Spring Canyon Park Maint BUILDING STATISTICS
3156 Overland Trail Rd. Cleaning SQ.FT: 1,562
(Off Drake Rd.) Carpet SQ. FT. 442
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 320 ceramic
OPEN OFFICES 4 442
BREAK ROOMS 1 358 stone
ENTRANCES 3
CORRIDORS 1 277 Stain concrete
LOCKER RM - SINK 1 165 concrete
Totals 442 1120
SPECIFICS ACCESS FOB ON BUILDING AND GATE
Cleaning Schedule Once a week 4 am-12 pm
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Power scrubbing of ceramic tile included as needed.
Spot carpets as needed. Report large spots.
Big dumpster behind building.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
Be sure exterior doors are secure.
CONSUMABLES Soap, TP, PT and Liners are provided by City. In shop on shelves
FLOORS Scrub and refinish the stained concrete. Extra charge for refinishing when needed.
WINDOWS Clean entrance glass on doors and on side windows (that is reachable)each visit on
2 entrances.
Spot other glass as needed and clean up cobwebs as needed.
Yearly glass cleaning is not included.
LOCKER AREA IN SHOP Sweep and mop floor, clean benches, fronts of lockers
GANG SINK IN SHOP Clean sink each time
TOOL CHECK OUT OFFICE Trash, clean counters, sweep and mop floor.
IN SHOP
Custodial equipment You can keep it in the shop on the south side.
Use City Buckets.
RFP 8022 Custodial Services Page 158 of 212
GRANDVIEW OFFICE BUILDING STATISTICS
1900 W. MOUNTAIN Cleaning SQ.FT: 524
end of Mt. At Cemetery Carpet SQ. FT. 454
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 1 30
OPEN OFFICE 1 182
RECEPTION AREA 1 242 70
Totals 454 70
SPECIFICS KEY LOCK
Cleaning Schedule 4am-12pm M,W, F
BUILDING HOURS 2 people work in the building. No custodial storage closet. Limited space for
& Information chemicals. Report Maint. Needed to Supervisor. Toilet is to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
Memorial Day weekend - full service needed on Sat,Sun & Mon.
Outside RR cleaned 3 times a week
Open until 3pm those days. Outside Rest Room cleaned also.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting
REST ROOMS Storage for a small amount of PT & TP
RECEPTION AREA After dusting blinds put them back the way they were.
CUSTODIAL CLOSET Under the sink in the bath room - just bring a small amount from the
Grandview shop. You can store the vac, mop bucket and broom in the closet
in the office. Leave other supplies at the shop
RFP 8022 Custodial Services Page 159 of 212
GRANDVIEW SHOP BUILDING STATISTICS
1903 W. MOUNTAIN Cleaning SQ.FT: 447
(South of the Office) Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 200 Both RR have lockers & showers
BREAK ROOM 1 247
Totals 0 447
SPECIFICS KEY LOCK
Cleaning Schedule 4am-12pm M,W,F only
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when mats need shampoo or when floors need buffed or scrubbed
OUTSIDE ENTRANCE Sweep out 10 ft. . Cobwebs, ledges
Be sure exterior doors are secure.
BREAK ROOM Vacuum matting
Lots of bugs in window sills in summer
Stack chairs and mop floor. Leave chairs stacked. Don't put on table.
supplies are kept in the womens locker room.
Do not clean anything in the shop
RFP 8022 Custodial Services Page 160 of 212
GARDENS AT SPRING CK. BUILDING STATISTICS
2145 CENTRE RD. Cleaning SQ.FT: 2,669
Carpet SQ. FT. 200
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 3 300
CLASSROOM 1 692 FINISHED CONCRETE
ENTRY 3 FINISHED CONCRETE
RECEPTION 1 FINISHED CONCRETE
OFFICES 2 200 CARPET
HALLWAY/DISPLAY 1 1057 FINISHED CONCRETE
OPEN STORAGE 1 420
Totals 200 2469
SPECIFICS FOB AND ALARM and key for outside RRs
Cleaning Schedule 4am-12pm M-Sat (6days) not Sundays Alarm disarms at 6 am
BUILDING HOURS time on the alarm - 11pm-5am Opens at 8 am
& Information There are 2 outside rest rooms that are locked after hours
Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
OUTSIDE ENTRANCE Sweep out 10 ft. . Cobwebs, ledges
Be sure exterior doors are secure.
2 Outside Rest rooms Put 8 oz of water in urinal after cleaning. Report when urinal is plugged
and cartridge needs changing.
Conference Room Paper towel and sink
The green house is not cleaned.
There is a restroom inside the building and 2 outside.
No recycle is taken
Custodial Closet Has shelves and hose hookup and sink
Floor concrete in lobby, halls, RRs and conference room scrubbed
1 x a month for best appearance.
RFP 8022 Custodial Services Page 161 of 212
(OTL)OLD TOWN LIBRARY BUILDING STATISTICS
201 PETERSON ST. Cleaning SQ.FT: 37,384
Carpet SQ. FT. 34,517
Room Type # S.F. CARPET S.F. Hard Flr. Comments
1st floor rooms
Entries & Receiving 3 174 673 Concrete
Circulation Work Room 1 655 Rubber tiles - power scrub
Childrens Story time 1 626
Childrens Library 1 5,709
REST ROOMS 3 337 Ceramic
Self Check 1 87
Super Circ. 1 85
Office Circulation 1 224
Stairs 3 428 260 concrete
Lobby(Gallery & display) 2 1,101
Media 1 1,384
Browsing 1 501
Circulation 1 602
Multipurposes rooms 2 1,599
Adult Fiction 1 3,091
Holds 1 504
Cyber Café/Vending 1 651
Elevator 1 63
Custodial Closet 1 27 Sealed concrete
2nd floor
Periodicals 1 1,190
Reference 1 1,573
Teen 1 1,803
Study Rooms 9 919
Focus Rooms 1 661
Offices/L.T. 2 1,200
Restrooms 4 351 Ceramic
Staff Lab 2 209
Staff Copy/2 corridors 3 403
Staff Lounge/Kitchen 2 514 Cork Rubber tile with Floor Finish
Copy Center/Public 1 96
Computing 1 1,555
Language 1 777
Self Check 1 784
Adult Non-Fiction 1 6,518
Custodial Closet 1 50 Sealed Concrete
Totals 53 34,517 2,867
SPECIFICS FOB ACCESS
Cleaning Schedule after hours of operation
and ash trays. Be sure exterior doors are secure.
Busiest days in order are: Sun, Sat, Mon. Be sure PT & TP are full
especially on the Weekends. Enter & exit thru the back door off dock.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Call Eric on weekends if plugged.Report when floors need buffed or scrubbed
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
OUTSIDE/TABLES -BOOK RETURN Wipe tables and clean book return alcove. Cleaned daily
INSIDE ENTRANCE Vacuum matting, spot door glass
Restrooms hand dryers & paper towels
Second floor / Office Areas These are weekly
RFP 8022 Custodial Services Page 162 of 212
2nd floor --Study Areas/Copy Room recycling 1 x weekly this area
First Floor Office Areas These are the Office Circ. And Super Circ. To be cleaned daily.
Interactive Display To be cleaned with Clorox Anywhere (Supplied by Library )
Cyber Café / Vending Machines recycling 1 x weekly this area
Garage Door on Conference Rm.
Staff Lounge Cork Rubber Flooring with finish.
Family Restroom Was staff restroom
Windows Entry door glass cleaned daily
All glass spotted as needed.
Small glass panes cleaned yearly.
All large glass panes in / out will be done by window contractor,
RFP 8022 Custodial Services Page 163 of 212
Council Tree Library BUILDING STATISTICS
2733Council Tree Suite 200 Cleaning SQ.FT: 15,363
2ND FLOOR &1ST FL ENTRY Carpet SQ. FT. 13,675
Room Type # S.F. CARPET S.F. Hard Flr. Comments
1ST FL. ENTRY & LOBBY 1 624
STAIRS 1 370 CERAMIC TILE
ELEVATORS 2 80
REST ROOMS 4 503 Ceramic Tile
OFFICES 2 383
WORKROOM 1 566
MEETING ROOM 1 1,037
KITCHEN 1 80 MARMOLEUM
LOUNGE 1 162 80 MARMOLEUM
BOOK/REF AREAS 8 9,368
CORRIDOR AREA 1 572
STUDY ROOMS 4 883
STAIRS/BACK ENTRY 1 210 CONCRETE
CUSTODIAL CLOSETS 1 31 CONCRETE
STORAGE ROOMS 4 414 CONCRETE
Totals 13,675 1,688
SPECIFICS FOB ACCESS
Cleaning Schedule 7 DAYS A WEEK CLEANING
after hours of operation
BUILDING HOURS 10 AM - 9 PM M-Sat
& Information Sun 12 PM-6 PM
Supplies Consumables included in the bid. Gojo Foam soap dispensers
Lighting Main lighting for the building on a small panel in the Staff area.
Elevators Elevators - Independent key to shut off elevator for cleaning or hauling of supplies.
Doors Sliding doors - switch at top on right side of both door -- markings indicate closed
The doors should be on the -- mark when you come to clean them. They will not
open. The windows are cleaned on the outside when staff arrive and unlock the door.
Weekly Offices - Take regular trash not recycle
Daily Elevators - The elevator on the left goes to the elevator back hall and book drop
Entry glass
Spot glass as needed in all areas - Especially in the childrens area.
Elevator back hall and book drop - dust mop and mop floor
Stairs and ledges
Vacuum all areas except 1 office complex (that is once a week)
Damp wipe tables and other surfaces
damp wipe book shelves in a rotating frequency and high dust them as well.
0 Trash all areas except the offices.
Break room, kitchen and RR complete
Concrete back stairs -sweep and mop as needed
Back stairs and the entry are cleaned as needed. Check them daily
Custodial closet Supplies and equipment in 2 locations. Closet off the break room and janitors closet
Interactive display Clean surfaces daily - Use Clorox Anywhere - it is premixed and in a marked bottle.
The library supplies it to us. Also clean the tables and chairs in the room with the little door.
Recycle Recycle removed from 2nd floor and taken to barrels on the first floor in the book drop area.
and compacting on site. and a cardboard container. Do this twice a week. Private desk recycle is not taken.
Recycle is taken in the 4 sites - conference room, lobby, circulation and break room.
Recycle is then taken to the compactor a block away and compacted. Schedule not set yet.
Computer room Do not clean anything in that room Do not go in there.
Windows- interior All the windows on the perimeter are done by Window King and the large center one
All other interior windows are cleaned by the contract as needed.
RFP 8022 Custodial Services Page 164 of 212
LINCOLN CENTER BUILDING STATISTICS
Cleaning SQ.FT: 23,170
Carpet SQ. FT. 18,384
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 9 2,333 CERAMIC
STAIRS 2 105 463
VESTIBULES 5 854 ENTRY CARPET
LOBBIES 4 12,194
CORRIDORS 6 5,046 990 CERAMIC
ELEVATOR 1 55
LOUNGE 1 1,000 CERAMIC
CUSTODIAL CLOSETS 2 130 VCT
Totals 30 18,384 4,786
SPECIFICS FOB ACCESS AND ALARM
Cleaning Schedule after hours of operation - Cleaning 7 days a week.
fobs, locking Alarm and fob. Always shut all doors to reset alarm
You must use the receiving door to enter and exit. The alarm is in that location.
If you can not set alarm call Eric at 566-7049 Don't leave unset.
and leave the building. Make sure all outside doors are locked if Lincoln Center
staff is gone. Report any doors that are left unlocked after staff is gone.
Arm the alarm when you leave.
MAIN CLOSET Watch supplies and let supervisor know if supplies are low.
Supplies are used quickly.
Keep their adaptor on the hose but remove your cleaner from the faucet each night.
Supplies are ordered and put away each month.
Turn out all lights nightly after cleaning
Soap Liquid soap dispenser are changed by Lincoln Center Staff. Foam soap in Adm RR is
changed by you.
Maintenance Report Maint. Needed to Supervisor. Toilets are to be plunged. Water in drains wkly.
Call Eric on weekends if plugged. Report when floors need scrubbed
Carpets Spot carpets as needed. Report large spots.
Trash & Recycle T Trash & Recycle taken in all places in the areas you clean.
ENTRANCES Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
Be sure exterior doors are secure.
WINDOWS Clean all the windows on the doors nightly, Spot the glass throughout the building.
especially near the entrances.
RESTROOMS Start the toilet paper before installing it. Always replace Toilet paper on the right.
side of the dispenser. Put the used roll on the left side.
Do not remove the toilet paper roll until it is empty. You are there 7 days a week
and it won't run out.
Drop paper towel roll to the back and replace the roll so you don't waste it.
Watch for lights on dispensers and open daily to check as well if changing is needed.
Clean the doors on both sides of the partitions
Put water in the drains weekly to prevent sewer gas smell.
If you plunge the toilet and it will not release. Tell your supervisor and put a sign
on the stall door.
Check soap in Adm RRs, paper towel dispensers, toilet seat covers,
replaced when needed.
Trash all sanitary napkins dispensers nightly and wash out as needed.
LOBBY and HALLWAY Watch for cobwebs near the ceiling. Use a high duster around
the edges even though you don't see them. Hard to see at night.
Vacuum under benches in the lobby and hallways. Cobwebs can build up there.
POWER SCRUBBING ALL restrooms are scrubbed once a month. Glass stairs are scrubbed as needed.
RFP 8022 Custodial Services Page 165 of 212
MARTINEZ FARM BUILDING STATISTICS
526 ELM ST. Cleaning SQ.FT: 1,993
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 260 quarry
OPEN OFFICE 1 123 VCT
EXHIBIT/CLASSROOMS 2 1309 VCT
KITCHEN 1 131 quarry
CORRIDORS 1 60 quarry
ENTRY 1 110 quarry
Totals 0 1993
SPECIFICS KEY LOCK AND ALARM
Cleaning Schedule 4am-12pm- 7days a week
ALARM INSTRUCTIONS TO DISARM
Make sure all doors 1. HIT THE BUTTON UNDER DISARM
and windows are 2. ENTER YOUR CODE - 4 DIGIT NUMBER
closed or it won't arm. 3. HIT COMMAND
4. IT WILL ASK YOU IF THIS IS ALL BUILDINGS - HIT THE BUTTON UNDER YES
TO ARM
1. HIT THE BUTTON UNDER ARM
2. ENTER YOUR CODE - 4 DIGIT NUMBER
3. HIT COMMAND
4. HIT BUTTON UNDER YES
YOU HAVE 45 SECONDS TO LEAVE. SO MAKE SURE YOU ARE READY TO GO.
IF YOU GOOF AND PUT IN SOMETHING WRONG - JUST WAIT THERE AND WHEN
IT IS DONE COUNTING DOWN PUT IN DISARM AND DISARM IT. THEN ARM IT AGAIN.
BUILDING HOURS SECURITY ALARM - If you set it off by mistake SAFE SYSTEMs
& Information Give code word so Police are not dispatched. Or call them
1-303-444-1191
Enter off the porch. You must manually lock the porch door.
Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
Don't let the Cats out of the building. Don't leave them in the office.
There is no litter box in there.
Make sure there is plenty of soap, PT, TP, and Plastic liners in closet.
They have a big Halloween week, Christmas and all summer. Make sure
the TP, PT and soap are always full. Sometimes the building use is
very high. Cobwebs build up between the Pop machine and the outside
window. Make sure the window ledges are cleaned.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting
Store Clean the floor only
Office is daily
FLOORS Floors are buffed monthly and refinished as needed.
Hall floors and RRs are power scrubbed monthly
CUSTODIAL CLOSET Supplies do not all fit in the closet. There are lockers in the womens RR that you
can put paper supplies in.
Connector for chemical in the closet floor sink
RFP 8022 Custodial Services Page 166 of 212
Loomis Central Warehouse BUILDING STATISTICS
518 N. Loomis St. Cleaning SQ.FT: 488
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 96 VCT
ENCLOSED OFFICES 1 392 VCT
Totals 0 488
SPECIFICS
Cleaning Schedule Fob entry Clean 4am - 12pm 1 X a week
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information
RFP 8022 Custodial Services Page 167 of 212
MULBERRY POOL BUILDING STATISTICS
424 W. MULBERRY Cleaning SQ.FT: 6,614
Carpet SQ. FT. 2,273 NOT TO BE USED FOR CARPET TOTAL
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 348 CERAMIC
LOCKER ROOM 3 1657 CERAMIC
BLEACHERS 1 1844 CONCRETE
CORRIDORS 3 1302
LOBBY & ENTRANCE 1 773
ELEVATOR 1 72
RECEPTION/GUARDS 1 126
STAIRS 3 492 RUBBER & CONCRETE
Totals 2273 4341
CONFERENCE ROOMS 2 1327 carpet cleaning only
OFFICES 1 874 carpet cleaning only
SPECIFICS KEY LOCK
Cleaning Schedule after hours of operation 7 days a week
Special events schedule given in advance.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Facililty open 5:30am to 8:30pm M-F and 12pm to 5pm -Sat and Sun.
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting
Does not include Conference rooms, Guards office,
Guards RRs, laundry room and pool deck and offices upstairs.
Make sure lights are out in areas you are not working in.
Waterfree urinals - After changing cartrige mark date on sheet
8 oz of water to be put in the urinals nightly by the staff after cleaning.
RFP 8022 Custodial Services Page 168 of 212
MUSEUM OF DISCOVERY BUILDING STATISTICS
408 Mason Court Cleaning SQ.FT: 47,984
Carpet SQ. FT. 13,616
Room Type # S.F. CARPET S.F. Hard Flr. Comments
CLASSROOMS/WORKROOM 2 3018 Rubber CORK
REST ROOMS 5 548 CONCRETE
UPPER GALLERY CORRIDOR 1 692 Rubber CORK
CAFÉ 1 489 Rubber Cork
GIFT SHOP 1 955 POLISHED CONCRETE
LOBBY 1 3016 POLISHED CONCRETE
ENTRIES 3 337 ENTRY CARPET
REFERENCE ROOM 1 1714 CLEANED 1 X WEEKLY
GALLERY 1 5600 11096 CONCRETE - FLOOR &CARPET
TRAVELING EXHIBIT 1 5109 CONCRETE - UPON REQUEST
HALLWAY 1 218 CONCRETE - 1 X WEEKLY
RECEIVING 1 249 CONCRETE - UPON REQUEST
STAGING 1 274 CONCRETE - UPON REQUEST
SHOP 1 782 CONCRETE - UPON REQUEST
COLLECTION STORAGE 1 4361 CONCRETE - UPON REQUEST
ARTIFACT PROCESSING 1 385 CONCRETE - UPON REQUEST
CUSTODIAL 2 146 CONCRETE
OPEN OFFICES 1 2456 WEEKLY
OFFICE RESTROOM 3 169 DAILY TUES- SUN
CLOSED OFFICES 2 395 WEEKLY
STAIRS 2 in roof CONCRETE AND PAINTED
ELEVATOR 1 DAILY TUES- SUN
2ND LEVEL
DIGITAL DOME 1 1211 VACUUMED DAILY
UPPER LOBBY 1 1286 VACUUMED DAILY
3RD LEVEL
CONFERENCE/ELEVATOR LOB 1 617 CLEANED DAILY / SPOT GLASS
ROOF DECK 1 2861 TRASH AND SPOT CLEAN GLASS
Totals 13616 34368
SPECIFICS FOB ACCESS
Cleaning Schedule
BUILDING HOURS
& Information
RECYCLE
Offices
Break room in office complex
Polish Concrete Floors
Gallery (stained concrete/ carpet) Concrete floors and carepts to be cleaned 6 x weekly, to stay atleast 12in., from exhits
CLASSROOMS /WORKROOM Floors cleaned daily - 6 x sweep and full mop 3 x weekly sweep and spot mop 3 x weekly
Referance Room Cleaned 1 x weekly
Cork Flooring
Rest rooms -Public
Admin rest rooms cleaned 3 x weekly Mon - Wed - Fri
2 x weekly - trash - clean surfaces and floor -
Dust and wet mop daily, auto scrub monthly
Can be autoscrubbed more frequently upon request, use a soft brush or pad.
polishing of the floor may be needed at some point - maybe yearly.
Auto scrubbed 1 x weekly dust and wet mopped. No finish is on the surface of the tiles.
Daily cleaned - Power scrubbed monthly
polishing of the floor may be needed at some point - maybe yearly.
6 DAYS A WEEK CLEANING - MOD CLOSED ON MONDAYS
after hours of operation - ALARM - Be sure exterior doors are secure
Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need scrubbed
RECYCLE 1 X WEEKLY
Office cleaning is weekly
STAGING
SHOP
COLLECTION STORAGE
ARTIFACT PROCESSING
Receiving Area
Mezzanine, Digital Dome, 2nd floor Vacuumed daily, (6 x weekly)
2 concrete stairs, enclosure,
Roof deck
Elevator
3rd floor / Conference room/ office cleaned 3 x weekly Mon - Wed - Fri
Roof deck / Stairs
All areas
windows and glass doors. Sweep stairs daily - black stairs mopped daily.
Daily (6 x weekly)
spot cleaning glass & trash pickup, policing area is not scheduled
Daily, except where noted.
These 4 areas floors can br cleaned upon request, needs to be schedule in advance.
cleaned upon request
concrete stairs and enclosure swept and mopped 1 x monthly
RFP 8022 Custodial Services Page 170 of 212
NIX FARM BUILDING STATISTICS
Hoffman Mill Rd. Cleaning SQ.FT: 3,113
OFFICES Carpet SQ. FT. 2,365
Room Type # S.F. CARPET S.F. Hard Flr. Comments
WEST HOUSE - 1ST
OFFICES 4 788
VESTIBULES 2 75 45-vct 30 -Ceramic
RESTROOM 2 126 ceramic
WORKRM/HALL 1 390 hardwood
RECEPT/COPY 1 295
CONFERENCE 1 299
STAIRS 2 48 hardwood with runner
CUSTODIAL CLOSET 1 16 VCT
LOBBY 1 72 ceramic
2nd
OFFICES 5 827
REST ROOM 1 42
HALL 1 78
STAIRS 1 27
ENTRY MATS 1 30
HOUSE TOTALS 2365 748
SPECIFICS GATE LOCK - DOOR CODE - KEY ON HOUSE
Cleaning Schedule 4am-12pm M - F
BUILDING HOURS Key entry
security alarm cleaners do not have a code. Must be done by 9PM
& Information Gated property. Need gate opener to enter after hours.
Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays.Shake black rubber mats. Be sure exterior doors are secure.
Vacuum matting
SERVICE LEVEL Daily Weekly
Trash Offices-full service
wipe conf table,spot vac Conference - full service
entrances
stairs
work room/break
lobby
2 RRs
Maintenance office
RFP 8022 Custodial Services Page 171 of 212
NIX FARM ADMIN. BUILDING STATISTICS
Hoffman Mill Rd. Cleaning SQ.FT: 3,268
OFFICES Carpet SQ. FT. 2,689
Room Type # S.F. CARPET S.F. Hard Flr. Comments
NIX ADMIN - 1ST
OFFICES 5 514
VESTIBULES 1 56 Wood Laminate
RESTROOM 2 98 ceramic
WORKRM/HALL 1 162
RECEPT/COPY 1 218
CONFERENCE 1 735
BREAKROOM 1 151 VCT
STAIRS 1 27 vct
CUSTODIAL CLOSET 1 15 concrete
MECHANICAL ROOM 1 79 concrete
2nd
OFFICES 5 886
ELECTRICAL ROOM 1 28 VCT
PRINTER ROOM 1 67
HALL 1 107
STAIRS 1 27 VCT
IT ROOM 1 98 VCT
HOUSE TOTALS 2689 579
SPECIFICS GATE LOCK - DOOR CODE - KEY ON HOUSE
Cleaning Schedule 4am-12pm M - F
BUILDING HOURS Key entry /FOB
security alarm cleaners do not have a code. Must be done by 9PM
& Information Gated property. Need gate opener to enter after hours.
Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays.Shake black rubber mats. Be sure exterior doors are secure.
Vacuum matting
SERVICE LEVEL Daily Weekly
Trash Offices-full service
wipe conf table,spot vac Conference - full service
entrances
stairs vacuum facility 2 x weekly
work room/break
Vestibule
2 RRs - full clean - stock supplies
door glass
RFP 8022 Custodial Services Page 172 of 212
NIX FARM BUILDING STATISTICS
Hoffman Mill Rd. Cleaning SQ.FT: 830
MAINT. SHOP Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
MAINT BUILDING
Shop fountain,sinks
BREAK ROOM 1 390 VCT
LOCKER ROOM 2 418 Ceramic
CUSTODIAL CLOSET 1 22 VCT
MAINT BLDG TOTAL 0 830
SPECIFICS
Cleaning Schedule 4am - 12pm M - F GATE LOCK - DOOR CODE - KEY ON HOUSE
BUILDING HOURS Door code for Maint building.
& Information Gated property. Need gate opener to enter after hours.
Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
SERVICE LEVEL Clean Rest rooms daily and mop hallway off rest room (not shower room)
Dust and Wet mop the break room floor.
Buff Monthly. Give date so guys can move the chairs.
Scrub rest room floors and hallway floor monthly.
Make sure you are out before the alarm is set.
Make sure the gate is locked after you enter and when leaving.
RFP 8022 Custodial Services Page 173 of 212
Northside Atzlan Center BUILDING STATISTICS
112 WILLOW Cleaning SQ.FT: 42,054
Carpet SQ. FT. 4,905
Room Type # S.F. CARPET S.F. Hard Flr. Comments
LOCKER ROOMS 2 1,470 Porclean with epoxy grout
REST ROOMS 3 465 Porclean with epoxy grout
FAMILY CHANGING 2 233 Porclean with epoxy grout
ENCLOSED OFFICES 3 284
WORK ROOMS 2 346
GYMNASIUM 3 17,530 wood -auto scrub
KITCHEN 1 605 porclean with epoxy grout
SERVERY 1 340 porclean with epoxy grout
STORAGE WALK THRU 1 318 concrete
ENTRANCES 6 132
CORRIDORS 1,979 stained concrete with finish
LOBBY 1 1,475 stained concrete with finish
ACTIVITY ROOMS 3 2286 1,153 1 is wood
MULTICULTERAL RM 1 1417
COMPUTER LAB 333
CLASSROOMS 4 340 1,218 VCT
CUSTODIAL CLOSET 2 123 VCT
2ND FLOOR
TRACK 3,240 Pulastic - no finish - auto scrub
EXERCISE STUDIO 1,222 parquet and sport court - no finish - mop
CONFERENCE ROOM 169
OPEN OFFICE 282
OFFICE 78
MAINTENANCE 335 concrete
FITNESS CENTER 3,407 vulcanized rubber/ no finish/ just scrub
AEROBICS/DANCE STUDIO 1,113 sport court - auto scrub
RESTROOMS 105 porclean with epoxy grout
CUSTODIAL CLOSET 56 VCT
Totals 4376 37,149
SPECIFICS FOB ACCESS
Cleaning Schedule after hours of operation 7 days a week. Typically 4am-8am with 2 people
Late night rentals to 2 AM possible. Keys are left in lock box.
BUILDING HOURS Plunge toilets as needed.
Information Has waterfree urinals - put 8 OZ of water in urinal after cleaning
Report Maint. Needed to Supervisor. Toilets are to be plunged.
Call Eric on WE to unplug if needed. Report when floors need buffed or scrubbed
Stained concrete floors All floor care is included in the contract.
Secure doors Ask Northside attendants to let you know when they leave. Check doors to be sure
they are secured. Especially on East and South.
Gym- Wood Cleaned daily auto scrubbed 3 times week
Track - Pulastic Cleaned daily scrubbed 3 x week
Stained concrete hallways
Locker rooms Auto scrubbed 2 x weekly
Kitchen
If the doors are not secured by the Building Attendant there is a switch in the
copy area of the 1st floor offices.
Stained concrete and stairs Refinished as needed to protect the painted part of the concrete.
RFP 8022 Custodial Services Page 174 of 212
OLD TOWN REST ROOMS BUILDING STATISTICS
13 OLD TOWN SQUARE Cleaning SQ.FT: 553
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 217 CONCRETE
KIOSK 1 336 CERAMIC
Totals 0 553
SPECIFICS Auto lock and unlock
Cleaning Schedule Twice a day 7am - 8pm -- 7 days a week.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Auto locks at 2:30 AM and unlocks at 7AM
at 8 AM & 8 PM every day
Report any damage or problems to Supervisor.
KIOSK Sweep and mop floor only
During the summer the RRs get more use. Especially during West Fest.
OUTSIDE ENTRANCE Sweep out 10 ft. Cobwebs, ledges
Be sure exterior doors are secure.
REST ROOMS No Paper towels are supplied. No soap in the mens RR.
Graffetti is to be removed. If not possible report to Supervisor.
Floors need to be disinfected to keep odor controlled. Spraying with
chemical attachment is good.
Supplies in Kiosk area.
Power scrubbing monthly of RRs and quarterly in Kiosk
RFP 8022 Custodial Services Page 175 of 212
OPERATION SERVICES BUILDING STATISTICS
300 LAPORTE Cleaning SQ.FT: 15,557
Carpet SQ. FT. 11,452
Room Type # S.F. CARPET S.F. Hard Flr. Comments
1ST FLOOR
RESTOOMS 3 344 Terrazzo, quarry tile
HALLS 7 563 783 Terrazzo, vinyl
LOBBY Terrazzo, vinyl
ENTRIES
BREAK ROOMS 1 229
OFFICES 15 2679
CONFERENCE ROOMS 2 786
COPY ROOM 1 281 VCT
RESOURCE ROOM 1
OPEN OFFICES 1 1098
WAITING ROOM 1 193
ELEVATOR 1 50
AIR LOCK ON NORTH 1 220
PATIO 1 500
2ND FLOOR
REST ROOMS 4 239 Vinyl, Quarry
OPEN OFFICES 3 1165
ENCLOSED OFFICES 11 1807
CONFERENCE ROOMS 1 1168
BREAK ROOM/LOUNGE 3 874
HALLWAYS 6 552 114 Terrazzo
COPY ROOM 1 93
WAITING ROOM 1 94
LOBBY 1 168 Terrazzo
MAINT. LIBRARY 1 60
RES FILE ROOM 1 320
STAIRS
BASEMENT
RESTROOMS 2 289 Quarry tile
HALLWAYS 5 888 VCT
TOTALS 75 11452 4105
SPECIFICS FOB ACCESS
Cleaning Schedule 4am-12pm - M-F
BUILDING HOURS 8am - 6am M-F
Basement Restrooms,halls adjacent daily
Other hallways are monthly
Other cleaning included North enclosure, all stairways, Patio
Offices weekly
RECYCLE Recycle in 7 locations taken to main location outside
RFP 8022 Custodial Services Page 176 of 212
PARK SHOP BUILDING STATISTICS
413 S. BRYAN Cleaning SQ.FT: 5,479
Carpet SQ. FT. 4,500
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 394 vinyl
ENCLOSED OFFICES 13 2455
CONFERENCE ROOMS 2 749
BREAK ROOM 1 435
ENTRANCES 1 77
CORRIDORS 2 661
RECEPTION AREA 1 468
COPY ROOM 1 150
MATS 5 90
Totals 4500 829
SPECIFICS KEY LOCK
Cleaning Schedule 4am-12pm M - F
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
Shop area not to be cleaned.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting
TRASH Trash is put in the large green yard trash in the gated area to the West.
Go out the West door off the office area.
Daily Weekly
All areas except Trash and clean
offices and cubes offices MON
CUSTODIAL CLOSET Main one in the mens RR. Small closet between the rest rooms. Storage
next to the machines in the corner of the break room.
RFP 8022 Custodial Services Page 177 of 212
POLICE FIRING RANGE BUILDING STATISTICS
Cleaning SQ.FT: 3,078
Carpet SQ. FT. 2,758
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 320 VCT
CONFERENCE ROOM 1 480
RECREATION ROOM 1 2278
Totals 2758 320
SPECIFICS DOOR CODE
Cleaning Schedule 4am - 12pm M-W-F - 3 DAYS A WEEK SERVICE
Hours of use vary 7days - 24 hrs.
BUILDING HOURS OPENS WITH KEY PAD CODE
& Information Report Maint. Needed to Supervisor. Toilets are to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance enclosure. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting
SHOOTING RANGE AREA Is not cleaned by Contractor. This is a separate cleaning assignment.
Closet in mens room Vacuum only
Beside the mens toilet supplies and equipment is kept
uses a case of PT and TP
TRASH DUMPSTER IN THE BACK USES A KEY TO USE
RFP 8022 Custodial Services Page 178 of 212
POLICE SERVICES BUILDING STATISTICS
TIMBERLINE Cleaning SQ.F 82,396
1ST FLOOR Carpet SQ. FT 46,020
CLEANING FREQUENCY
Floors 1ST 2ND 3RD TOTALS
Daily 13127 6662 10115 29904
Twice weekly 4037 10685 5154 19876
Weekly 11088 3595 5808 20491
Supervised 5390 1131 139 6660
Infrequent 4653 547 458 5658
TOTALS 38295 22620 21674 82589
FLOOR SURFACES
Floors 1ST 2ND 3RD TOTALS
Marmoleum 9365 4576 383 14324
Porcelean 3937 587 484 5008
Concrete 10354 2228 452 13034
Carpet 12790 13380 19850 46020
Rubber 1640 1640
VCT 1606 209 555 2370
Total 38052 22620 21724 82396
SPECIFICS ACCESS FOB
Cleaning Schedule 12am-12 pm - 7 days a week - Janitor closet key
Must use backpack quiet vacuum
BUILDING HOURS Always enter only thru the North entrance (small door) into hallway.
City ID and shirts and badges must be visible at all times.
If not you could be asked to leave.
Maintenance Report any maintenance needed to Supervisor. Toilets are to be plunged.
Put water in drains weekly on Mon
Spot carpets as needed. Report large spots.
Shake black rubber mats, sweep entrances 10ft. Out. Empty ash & trash
Watch for cobwebs, clean glass and ledges, vacuum matting.
Outside Outside entrance at dumpster area needs leaves swept up
Outside trash cans emptied as needed
RECYCLE EMPTIED ONCE A WEEK FROM COMMON AREAS TO SPOT ON EACH FL.
Taken outside twice a week to enclosure recycle dumpster.
Supervised Cleanings They go in supervised areas - They report to Desk office. They have
a schedule of whom to contract. They must have key and fob and ID
1st Tues 8AM Lab Areas 6585
9AM Evidence Areas - 6835
2nd Tues 9AM Computer room - Wanda Soares 2124
10AM Darel King Forensic on 3rd 6869
3rd Tues 8AM Lab Areas 6585
9AM Evidence Areas - 6835 =
4th Tues 9AM Joe Fletcher Police Supply 6279
10AM Darel King Forensic on 3rd 6869
5th Tues No cleaning
Detention areas Mon and Thurs after 8AM - Detention areas cleaned as needed. Get key and
fob and flush the drains in the cells - flusher in the closet. Cells are one way
and so are some of the doors to the area. Clean the entrance from outside
once a week when in the detention area. Other areas as assigned. The
police are to report supervised cleaning needs to the Desk officer for Tues
daytime cleaning. Anlance Security at the front desk in the lobby will be
taking the drivers licence and issuing the keys on Mon and Thurs.
Toilet and sinks in cells are flushed weekly. West side Mon & East on Thurs
While in Detention the toilets are flushed and sinks run once a week to
prevent sewer gas smells.
Floor finish Stair mats have floor finish on them. Flooring in exercise room has floor
finish on it. Marmoleum has floor finish. To be buffed and cleaned and
refinished as needed.
THERE IS NO FLOOR FINISH ON THE LOCKER ROOM FLOORS.
POTTERY STUDIO BUILDING STATISTICS
1541 W. OAK Cleaning SQ.FT: 2,211
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 116
WORKSHOPS 2 714
SPECIAL USE ROOM 1 129 Has sink/kitchen area
ENTRANCES 2 87 1 Main entry
CORRIDORS 2 249
CLEANABLE STORAGE 1 83
CUSTODIAL AREA 1 19
KILM ROOM 1 91
MULTI-PURPOSE RMS 2 547
STAIRWAYS 2 176 1 is External to Bldg.
Totals 0 2211
SPECIFICS KEY LOCK Key for dumpster
Cleaning Schedule 4am-12pm M-F 5 days a week
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information 1st floor is painted concrete. In Kiln & storage rooms the floors only
are done. Paper towel & soap dispensers in 5 places including the RRs.
2nd floor is wood. Vacuum & wet mopping is preferred to keep dust
level down. Dust masks are needed when cleaning.
Shelves are dusted when classes end and shelves are empty.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
Shake black rubber mat.. Be sure exterior doors are secure.
INSIDE ENTRANCE vacuum matting
Frequency 3times a week mopping of the floors on 1st floor.
Do not pour water down the sink on 2nd floor. It will clog. Toilet
only.
RFP 8022 Custodial Services Page 180 of 212
ROSELAWN OFFICE BUILDING STATISTICS
2718 E. MULLBERRY Cleaning SQ.FT: 884
end of Mt. At Cemetery Carpet SQ. FT. 697
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 131 CERAMIC TILE
OPEN OFFICE 1 94
ENTRY 1 176
JANITORIAL 1 56 CONCRETE
CONFERENCE 1 427
Totals 697 187
SPECIFICS KEY LOCK
Cleaning Schedule 4am-12pm -Wed
BUILDING HOURS
& Information . Report Maint. Needed to Supervisor. Toilet is to be plunged.
Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
Memorial Day weekend - full service needed on Sat,Sun & Mon.
Open until 3pm those days. Outside Rest Room cleaned also.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting each visit
REST ROOMS cleaned 1 x weekly, PT & TP stored in janitors closet
OFFICES cleaned 1 x weekly (trash/vacuum / dusted
CONFERENCE ROOM cleaned 1 x weekly
CUSTODIAL CLOSET supplies & equipment stored in closet.
RFP 8022 Custodial Services Page 181 of 212
SENIOR CENTER BUILDING STATISTICS
RAINTREE Cleaning SQ.FT 30,560
W off Shields near Drake Carpet SQ. FT. 10,786
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 535 EPOXY
OPEN OFFICES 1 660
ENCLOSED OFFICES 5 502
CONFERENCE ROOMS 7 2800 3833 WOOD
KITCHENS 1 705 CERAMIC TILE
ENTRANCES 2 197
CORRIDORS 4 1865
GYM 1 6950 WOOD
ELEVATOR 1 27
FAMILY CHANGING RM 1 50 EPOXY
LOCKER ROOMS 2 205 1300 CERAMIC TILE
STAIRS 4 110 360 CONCRETE
LOBBY 1 1630
RECEPTION 1 400
RECREATION 5 1645 2450 VCT,CONCRETE
TRACK 1 2450 PULASTIC
BREAK ROOM 1 110
STAGE 1 157 WOOD
VOLUNTEER ROOM 1 175
LIBRARY 1 460
CUSTODIAL 1 55 CONCRETE
STORAGE/Roof access 8 929 Yearly VCT refinishing
Totals 10786 19774
SPECIFICS KEY LOCK
Cleaning Schedule after hours of operation - 7 days a week - Locker rooms to be ready by 5:30am
There are occasional quinceanera's
that may require extra help that night.
Rental Activities You will receive a rental schedule each week. That will help you
to plan for any extra help you may need for huge events.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots. Report any spots to Carpet
cleaners when they are at the building.
All entrance doors to be secured at start of shift. Lock inside areas after
cleaning the area. Elevator to be locked off at night and gate down to secure.
LOCKING PROCEDURE - 1. Door to track upstairs
2. Door to Activity room #3(push button inside, then pull door shut)
3. Copy room door next to Scheduling office.
4. Scheduling office door
5. Front entry door - outside door locked, inside door pulled closed.
(if electronically operating, flip toggle switch upper left.)
6. Check doors on west side of lobby (if open use allan wrench key.)
7. Billiard room door
8. Check door across from Billiard Room (sometimes sticks)
9. Activity rooms 1 & 2.
10. Stage door (across from Rest rooms.)
11. Multi-use rooms 1,2 & 3. Check the outside doors also.
12. Check kitchen door to outside
13. Lock kitchen door
14. Wet crafts door
15. Studio door
16. Entry doors on the North end of building(the doors stick and sometimes
won't close all the way.
17. Facility attendants office (with roll up window)
18. Make sure all lights are out on the North end.
19. Close and lock sliding gate near billiard room.
SENIOR CENTER - PAGE 2 SPECIFICS
22. Lock closet door
23. Lock gym doors
24. Roll gate at bottom of stairs must be down.
25. Turn off elevator
26, Turn off lobby lights & office lights & lock the door.
27. Make sure you double check the door when you exit.
Make sure all paper products are full each night. Household PT used in
areas are supplied by Senior Center. Replenish holders from their supply.
The pool area is not included in the contract except for the ceramic tile floor entrances
and the family changing room.
The roll gates between the pool & locker rooms is to be pulled
down and locked nightly.
Family Changing RR Off the pool area to be cleaned nightly. Can enter from gym or pool area.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Shake black rubber mats. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting
LOCKER ROOMS Showers have troughs that are best cleaned by running a bottle brush into it.
Lockers rooms need special attention nightly, Lockers need to be cleaned out
weekly. All locker doors should be closed each night.
A special cleaner is needed to use weekly on the floor so the floor does not get slippery.
Lift gate between locker rooms and pool and mop nightly and scrub as needed.
EPOXY FLOORS Epoxy floors located in the RRs . These are to be
maintained with disinfectant and a deck brush and floor squeegee. Machine
scrubbing is not recommended unless the brush is soft. They have been
requiring weekly scrubbing to maintain a good appearance level.
RUNNING TRACK The running track is made of Pulastic rubber. Vacuuming (typically daily) and
machine scrub only with a neutral cleaner. It gets dust balls nightly and will
require daily attention. Don't forget the windows and ledges on the track
and cleaning around the exercise equipment on the track.
WOOD FLOORS Wood floors need to have grit removed daily
use a dust mop and flat mop system. Scrub with a white pad monthly.
Use separate mops, one for gym and one for the Multipurpose rooms.
GENERAL CLEANING Railings and ledges get dusty. Windows need to be checked on the track.
There are large white metal trash cans at the entrances that need to be wiped
off and ash trays cleaned. The trash from those white cans is taken by Parks dept.
The exits to MU 1, 2 & 3 need the glass on both sides of the doors cleaned.
Building Techs will set up and tear down meetings. You need to clean only.
If the tables are not moved for cleaning after a late event - clean the area &
report this to your Supervisor. The Tampon Machine are refilled when needed.
There are 4 roof accesses that need to be kept clean. 1 off Activity Room #3
on emergency stairs next to Room#3, off the stage and the last one is in the
Studio. Floor needs to be cleaned and walk off mats vacuumed. Watch for
All storage closets are to be maintained. VCT to be refinished as needed.
Vending machines to be wiped off regularly.
PAVERS TILE Stone tile at 2 entrances. Carpet tech turbo tools them monthly.
Kitchen Floor and sink Clean floor nightly being sure to clean thoroughly under the dishwashers and
mats. Clean out the insides of the trash cans often. Clean the door to the
outside as well as to the inside hallway. Clean the wash sink and fill soap.
Use your mops and buckets not the ones in the kitchen. They will maintain
their own buckets, mops, etc.
Secure each area after you are done cleaning in that area and turn off lights.
Studio and Wet Crafts While cleaning in there make sure no appliances have been left on. If unsure
if something should be turned off, call Eric for further instructions. His number
are 566-7049. Also call him for any emergencies in the building.
He will contact the right people.
RFP 8022 Custodial Services Page 183 of 212
STREETS (2 buildings) BUILDING STATISTICS
625 NINTH ST Cleaning SQ.FT: 14,483
Carpet SQ. FT. 5,247
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 4 733 EPOXY-381, PORCELAIN -352
LOCKER ROOMS 2 1581 EPOXY
WELLNESS ROOM 1 620
CONFERENCE ROOMS 1 432
CREW TRAINING/BREAK 1 1581 VCT
KITCHEN 1 182 VINYL
BREAK ROOM 1 308
MAIN ENTRANCE/LOBBY 1 284 CERAMIC
CREW ROOMS 3 1369 VCT
SIGN FABRICATION 1 899 VCT
COMP AREA 1 589 VCT
SAN. INSPECTION 1 392
CORRIDORS 3 570 954 VCT
RECEPTION/COPY 1 736
ENCLOSED OFFICES 14 2,189
CUSTODIAL/STORAGE 1 30 CONCRETE
Totals 37 5,247 8202
Control building for Deicing Weekly - May - Sept & 7 days Oct-Apr
REST ROOMS 2
BREAK ROOM 1
OFFICE 1
MEETING ROOM 1
TOTAL ALL AREAS 1034 PORCELAIN TILE
SPECIFICS FOB ACCESS
Cleaning Schedule 12am-8am M-F except control bldg. done weekly May- Oct and 7days Nov-Apr.
BUILDING HOURS Report Maint. needed to Supervisor. Toilets are to be plunged.
& INFORMATION Report when floors need buffed or scrubbed.
Spot carpets as needed. Report large spots.
Tar on carpet, VCT and ceramic floors - daily removal
OUTSIDE ENTRANCE Sweep out 10ft at all entrances.
Clean glass on entrances in and out DAILY. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting
SPECIAL NEEDS Tar on carpet, VCT and ceramic floors - daily removal
MONTHLY Refrigerators inside
WEEKLY Coffee pots- inside
Microwaves inside
Spray wipe equipment in wellness room
Scrub epoxy floor in Mens locker room weekly
Offices cleaned (trash daily)
RECYCLE Recycle taken from offices only - put in copy room
Taken from copy area, training room and crew room in hall twice a week to outside
Small building recycle taken once a week or as needed during the snow months.
DAILY All trash is taken from offices
Coffee stations
GLASS CLEANING Not included except entry doors in and out and spotting of windows
and a few interior windows.
CONSUMABLES No refilling of Sanitary napkins machines
Separate monthly invoice for supplies. Must be ordered & stocked as needed.
Storage closet up front for half of supplies. Storage in back for other half
SUPPLIES Multifold paper towels - natural - North River
They buy their own supplies Soap box - regular
but stocked by Contractor Toilet paper - Envision - 2 ply white jumbo rolls(better quality than other bldgs)
Kitchen towel rolls for the 2 break rooms
Outside Trash can On south side outside emptied once a week.
RFP 8022 Custodial Services Page 184 of 212
Conference room up front Wind in window causes dirt to collect on window ledge.
PARTS AREA IN BACK Sink and fountain only and paper towel are done
FLOORS FLOORS ARE AUTO SCRUBBED 3 TIMES A WEEK. MOPPED TWICE A WEEK NOW
BURNISHING IS DONE ONCE A MONTH WITH BATTERY OPERATED BURNISHER.
Can keep auto scrubber in back closet to charge. Also a large high speed
burnisher is used and charged in same closet near the back 2 RRS.
TAR IS REMOVED DAILY ON CARPET AND FLOORS.
CLEANING OF TAR SOLVENT FOR THE TILE FLOORS-LIFT OFF 2 - TAPE AND STAIN REMOVER
FOR CARPETS - BUTCHERS - TAR, GREASE AND PAINT CARPET SPOTTER.
FLOORS REFINISHED AS NEEDED.
CONTROL BUILDING Water in urinal - 8 oz.
Trash outside is taken when building is cleaned
Custodial closet (maint closet) Closet has sink with chemical hookup
Floor is scrubbed once a month
CLEANING SCHEDULE 7 DAYS - OCT - APR - WEEKEND IF SNOW - OTHERWISE M-F
MAY - SEPT - ONCE A WEEK
RFP 8022 Custodial Services Page 185 of 212
TRAFFIC OPERATIONS BUILDING STATISTICS
Linden St Cleaning SQ.FT: 9,519
Carpet SQ. FT. 4,658
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 332 CERAMIC
RECEP/FRONT HALL 1 1420
ENCLOSED OFFICES 9 1408
CONF/BREAK ROOMS 2 858
ENTRANCES 2 155
HALLWAYS 3 155 748 VCT
CREW ROOM 1 598 VCT
LIBRARY/WORK RM 1 437
TRAFFIC COMPUTER 1 1036 VCT
WORK AREA 1 190
TRAFFIC ENGINEER 1 190
SIGNAL REPAIR SHOP 1 700 VCT
FAB SHOP 1 1088 CONCRETE
STORAGE/CUSTODIAL 1 204
Totals 4658 4861
SPECIFICS FOBACCESS
Cleaning Schedule 4am-12pm M - F
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when mats need shampoo or when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
Entry to building Door on the east side - 3rd door from the south. It goes into the hallway
by the custodial closet.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Shake black rubber mat to clean. Be sure 3 exterior doors
are secure.
INSIDE ENTRANCE Vacuum matting
Cleaning Frequency Daily Weekly
Schedule Entrances Library
hallways offices
Rest rooms cubicle areas
break room Fab shop
conference rms. signal test room - trash, floors and mats
front counter Traffic engineer
waiting room reception desk area
work area
Traffic Mgt Center
All Trash including
offices
Recycle not taken
TRASH DUMPSTER Go through the Signal Test room to the outside. The dumpster
enclosure is at the back of the gated area between 2 garages.
Take your key or you will be locked out. Door locks behind you.
Electrical room not cleaned.
Custodial closet in Maint rm hookup for chemical - floor sink
high dusting High ledges behind the reception desk - don't forget
Floors Buffed once a month - refinished as needed - scrub RRs monthly
RFP 8022 Custodial Services Page 186 of 212
906 VINE BUILDING STATISTICS
Cleaning SQ.FT: 1,350
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 1 72 ceramic
PARTS AREA 1 461 VCT
ENCLOSED OFFICES 1 186 VCT
BREAK 1 225 VCT
LOCKER ROOM 1 199 VCT
ENTRANCE 2 29 VCT
CORRIDORS 3 166 VCT
CUSTODIAL 1 12 VCT
Totals 0 1350
SPECIFICS KEY LOCK
Cleaning Schedule 4am - 12pm M-F
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when mats need shampoo or when floors need buffed or scrubbed
There is a gate that is locked at night. Enter through the South door. Lock
dead bolt and check door when leaving.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Shake black rubber mats. Be sure exterior doors are secure.
Enter through the South door. Lock dead bolt and lock door to shop.
INSIDE ENTRANCE Vacuum matting
SHOP Clean the sink, trash, replace PT and soap. That’s all that is done in the shop.
Make sure doors are locked going from shop into office areas.
RFP 8022 Custodial Services Page 187 of 212
UTILITIES BUILDING STATISTICS Totals all BUILDINGS
700 Wood St. Cleaning SQ.FT: 60,079 71,093
Buildings A & B Carpet SQ. FT. 47,953 50,963
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 246 EPOXY
REST ROOMS 7 866 CERAMIC
LOCKER ROOMS 4 1077 EPOXY AND VCT
LOCKER ROOMS 4 1356 CERAMIC
EXERCISE ROOM 2 1,041
ENCLOSED OFFICES 88 16,143
ENCLOSED OFFICES 3 453 VCT
OPEN OFFICES 13 8,962
OPEN OFFICES 3 1238 CONCRETE AND VCT
BREAK ROOM 6 693 1161 VCT AND VINYL RAISED FLOOR
COPY ROOMS 1 146 VCT
CORRIDORS 38 8,218 1669 VCT
RECEPTION 1 328
LOBBY 1 805
VESTIBULES 7 379 CERAMIC
CONFERENCE ROOMS 13 3,212
TRAINING ROOM 1 822
WORK AREAS 7 3,838 605 PAINTED CONCRETE AND VCT
LIBRARY 1 420
SHOP 2 1,374 450 PAINTED CONCRETE
CREW ROOM 1 750
MAPPING 1 1,174
MAIL 1 204 VCT
DARK ROOM 1 74 VCT
COMPUTER ROOM 2 1305 VINYL RAISED FLOORING
MISC ROOMS 2 923
CUSTODIAL 3 147 VCT
Totals 215 47,953 12126
Building C Cleaning SQ.FT: 2,532
Carpet SQ. FT. 839
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 1 144 CERAMIC
ENCLOSED OFFICE 1 222
CREW ROOM 1 617
EQUIPMENT ROOM 1 804 VCT
SHOP 1 745 VCT
Totals 5 839 1693
Meter Shop Cleaning SQ.FT: 8,342
Carpet SQ. FT. 2,171
Room Type # S.F. CARPET S.F. Hard Flr. Comments
LOCKER ROOMS 2 863 CERAMIC
VESTIBULE 1 58 CERAMIC
CONFERENCE ROOM 1 271
ENTRY 1 155 VCT
ENCLOSED OFFICES 1 173
OPEN OFFICES 1 1,355
BREAK ROOM 1 460 VCT
CORRIDORS 2 413 VCT
RECEPTION 2 372
RFP 8022 Custodial Services Page 188 of 212
JANITOR CLOSET 1 53 CONCRETE
METER SHOP 1 2217 PAINTED CONCRETE
STAGING ROOM 1 138 PAINTED CONCRETE
STORAGE TOOL RM 1 260 PAINTED CONCRETE
WORK ROOM 1 493 PAINTED CONCRETE
PREP ROOM 1 122 PAINTED CONCRETE
METER ASSEMBLY 1 287 PAINTED CONCRETE
ELECTRONICS 1 652 PAINTED CONCRETE
Totals 20 2,171 6171
Vehicle Storage Cleaning SQ.FT: 140
Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
RESTROOMS 2 140 CONCRETE
SPECIFICS FOB ACCESS
Cleaning Schedule 4AM-12PM
BUILDING HOURS 5AM-5PM
& Information Report when floors need buffed or scrubbed
OUTSIDE ENTRANCE Spot carpets as needed. Report large spots.
Sweep out 10ft at all entrances.
Clean glass on entrances in and out DAILY. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting
SERVICE LEVEL DAILY MONTHLY - 10pm to 2 am floor care
Offices VCT buffed or refinished
All Trash RRs power scrubbed
Microwaves
Coffee Pots
All areas cleaned
MONTHLY PERIODICALLY
Refrigerators Windows in and out 3 x a year
RFP 8022 Custodial Services Page 189 of 212
UTILITIES BUILDING STATISTICS
700 WOOD ST Cleaning SQ.FT: 56,772
Building A & B Carpet SQ. FT. 45,201
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 8 965 CERAMIC TILE
LOCKER ROOMS 7 2416 CERAMIC AND VCT
EXERCISE ROOM 2 1,015
COMPUTER ROOM 3 480 1350 RAISED FLOORING
MAIL ROOM 1 204 VCT
TEST AREA 3 429 VCT
LIBRARY 2 452
TRAINING ROOM 1 1,274
FILE STORAGE 2 1,288
CONFERENCE ROOMS 6 2,075
BREAK ROOM 4 527 1,235 VCT, CERAMIC
RECEPTION 2 382
COPY/WORK ROOMS 4 1,119 376 VCT
LOBBY 1 240
CORRIDORS 30 9,828 1666 VCT
OPEN OFFICES 4 3,233
ENCLOSED OFFICES 154 23,168 1059 VCT
UNOCCUPPIED OFF 4 1250 CONCRETE
STORAGE/JAN 2 212 VCT
PHONE/ELEC/VAULT 4 120 409 CONCRETE
Totals 244 45,201 11571
SPECIFICS FOB ACCESS
Cleaning Schedule 12AM - 11am M-F
BUILDING HOURS
& Information Restrict light use to areas being cleaned.
Do leave lights on to indicate that an office needs cleaning.
Put the trash can by the door instead.
Report Maint. needed to Supervisor. Toilets are to be plunged.
Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE
Sweep out 10ft at all entrances.
Clean glass on entrances in and out DAILY. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting
SPECIAL NEEDS SHELVES DUSTED IN METER SHOP
Training Room Meeting setup done when requested (sheet on door) average of 2 times a week
SEMI-ANNUALLY Windows cleaned on inside and partitions as well.
QUARTERLY Refrigerators inside. Dennis will setup schedule
Window cleaning on the outside
WEEKLY Coffee pots (can put in dishwasher)
Microwaves
Exercise room - clean equipment and mirrors
Vault Room - swept and mopped
DAILY Office cleaning and trash, recycle as needed
INTERIOR GLASS Watch for window cleaning needs throughout the building
CONSUMABLES Separate monthly invoice. Supplies must be stocked as needed.
RFP 8022 Custodial Services Page 190 of 212
UTILITIES BUILDING STATISTICS
700 WOOD ST Cleaning SQ.FT: 2,382
Building C Carpet SQ. FT. 1,041
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 1 187.82 CERAMIC TILE
BREAK ROOM 1 1,041
SHOP AREA/LOCKERS 1,153 CONCRETE
Totals 2 1,041 1340.82
SPECIFICS
Cleaning Schedule 4AM - 11 AM M-F
BUILDING HOURS KEY ACCESS
& Information Restrict light usage to areas being cleaned.
Do not leave lights on to indicate that an office needs cleaning.
Put the trash can by the door instead.
Report Maint. needed to Supervisor. Toilets are to be plunged.
Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE
Sweep out 10ft at all entrances. Clean ash trays.
Clean glass on entrances in and out DAILY. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting
SPECIAL NEEDS SHELVES DUSTED IN METER SHOP
Training Room Meeting setup done when requested (sheet on door) average of 2 times a week
SEMI-ANNUALLY Windows cleaned on inside and partitions as well.
QUARTERLY Refrigerators inside. Dennis will setup schedule
Window cleaning on the outside
WEEKLY Coffee pots (can put in dishwasher)
Microwaves
Exercise room - clean equipment and mirrors
Vault Room - swept and mopped
DAILY Office cleaning and trash
INTERIOR GLASS Watch for window cleaning needs throughout the building
CONSUMABLES Separate monthly invoice. Supplies must be stocked as needed.
RFP 8022 Custodial Services Page 191 of 212
UTILITIES BUILDING STATISTICS
700 WOOD ST Cleaning SQ.FT: 8,087
Water Meter Shop Carpet SQ. FT. 2,420
Room Type # S.F. CARPET S.F. Hard Flr. Comments
LOCKER ROOMS 2 605 CERAMIC TILE
CONFERENCE ROOMS 1 271
BREAK ROOM 1 424 VCT
KITCHEN 1 123 VCT
COPY ROOMS 1 115
ENTRANCES 1 124
CORRIDORS 2 428 VCT
OPEN OFFICES 1 1,368
ENCLOSED OFFICES 1 174
RECEPTION 1 368
SHOP AREA 6 3806 CONCRETE
STORAGE 1 227 CONCRETE
CUSTODIAL/STORAGE 1 54 CONCRETE
Totals 20 2,420 5667
SPECIFICS FOB ACCESS
Cleaning Schedule 4AM - 11 AM M-F
BUILDING HOURS
& Information Restrict light usage to areas being cleaned
Do not leave lights on to indicate that an office needs cleaning.
Put the trash can by the door instead.
Report Maint. needed to Supervisor. Toilets are to be plunged.
Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE
Sweep out 10ft at all entrances. Clean ash trays.
Clean glass on entrances in and out DAILY. Cobwebs, ledges
INSIDE ENTRANCE Vacuum matting
SPECIAL NEEDS SHELVES DUSTED IN METER SHOP
Training Room Meeting setup done when requested (sheet on door) average of 2 times a week
SEMI-ANNUALLY Windows cleaned on inside and partitions as well.
QUARTERLY Refrigerators inside. Dennis will setup schedule
Window cleaning on the outside
WEEKLY Coffee pots (can put in dishwasher)
Microwaves
Exercise room - clean equipment and mirrors
Vault Room - swept and mopped
DAILY Office cleaning and trash
INTERIOR GLASS Watch for window cleaning needs throughout the building
CONSUMABLES Separate monthly invoice. Supplies must be stocked as needed.
SPECIAL CLEANING Every other month and is included in the contract price
After hours cleaning of meter areas.
RFP 8022 Custodial Services Page 192 of 212
Water Pol. Control Lab BUILDING STATISTICS
3036 E. Drake Cleaning SQ.FT: 5,565
At Water Rec. Fac. Carpet SQ. FT. 1,369
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 534 Ceramic or porclean tile
BREAK ROOM 1 446
ENCLOSED OFFICES 3 360
OPEN OFFICE 1 823
Ent/Lobby/Hall 3 801
Library 186
LABS 4 2415
Conference room 1 329
Totals 1369 4196
SPECIFICS FOB AND DOOR CODE KEYS, GATE CODE
Cleaning Schedule NO AMMONIA BASED PRODUCTS TO BE USED ANY WHERE IN LAB.
6AM-9AM Friday
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when floors need scrubbed.
Spot carpets as needed. Report large spots.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Shake black rubber mats. Gets a lot of cobwebs
INSIDE ENTRANCE Vacuum matting clean under recessed rubber mat.
REST ROOMS Need to be sure to use disinfectant and gloves for cleaning because of
the nature of the business. Wash hands before eating.
Shower
Put water down the drains once a week to prevent sewer gas. Drains that
don't have water flowing into them regularly can have the traps dry out
inside the drain and sewer gas then can come into the room.
BREAK ROOMS Clean microwaves.
LAB Clean floor only. Counters and sink are not to be cleaned.
Floors buffed once a month. Pickup mats - If stripping you need a special
stripper safe for marmoleum floors. Lab refinished yearly- prearrange so
they can move stuff.
HALLWAY Buffed once a month and refinished as needed
ENTRANCES Full service cleaning.
ENCLOSED OFFICES Full service cleaning each day
TRASH Dumpster on East of building
Custodial closet Floor sink off the mechanical room, chemical hookup
Supplies kept under the meters in mechanical room
Recycle not taken
RFP 8022 Custodial Services Page 193 of 212
WATER QUALITY LAB BUILDING STATISTICS
W. LAPORTE Cleaning SQ.FT: 1,095
At Water Treatment Fac. Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 2 TOTAL OF ALL SURFACES 1095SF
BREAK ROOM 1
ENCLOSED OFFICES 4
OPEN OFFICE 1
ENTRANCES 3
CORRIDORS 2
LABS 5
Totals 0 0
SPECIFICS GATE ACCESS AND DAY CLEANING
Cleaning Schedule NO AMMONIA BASED PRODUCTS TO BE USED ANY WHERE IN LAB.
4PM - Gate Code - Once a week on Friday, Preferred
Must be cleaned during the work day. One day a week
Need to push 0 at the gate and announce your name
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when floors need scrubbed.
Spot carpets as needed. Report large spots.
KEYS No keys needed.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Shake black rubber mats.
INSIDE ENTRANCE Vacuum matting clean under recessed rubber mat.
REST ROOMS Full service cleaning.
Need to be sure to use disinfectant and gloves for cleaning because of
the nature of the business. Wash hands before eating.
Multi- fold paper towels used.
Put water down the drains once a week to prevent sewer gas. Drains that
don't have water flowing into them regularly can have the traps dry out
inside the drain and sewer gas then can come into the room.
BREAK ROOMS Full service cleaning.
LAB Clean floor only. Counters and sink are not to be cleaned.
Floors to be scrubbed on a periodic basis, (1 x month)
OPEN OFFICE Vacuuming, high dusting. People take care of their own area.
Common areas are done.
ENTRANCES Full service cleaning.
ENCLOSED OFFICES Full service cleaning.
RFP 8022 Custodial Services Page 194 of 212
WATER RECLAMATION BUILDING STATISTICS Total of all 4 buildings.
OPS/MAINT. Cleaning SQ.FT: 8,757 11305
3036 E. DRAKE Carpet SQ. FT. 5,491 7066
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOM/ LOCKER 2 1232 Epoxy
KITCHEN 1 1651 Vinyl
ENCLOSED OFFICES 10 1244
CONFERENCE ROOM 1 748
ENTRANCES 5 383 Ceramic
HALLS/LOBBY/COPY 5 1350
WORK AREA 1 1954 TOTAL CARPET AREAS
CONTROL ROOM 1 195
Totals 5491 3266
MAINTENANCE SHOP Cleaning SQ.FT: 375
EXERCISE SIZE ROOM 1 225
LOCKER ROOM RRS 2 150 EPOXY
Totals 225 150
ENG. FIELD OFFICE Cleaning SQ.FT: 1,450
3036 E. DRAKE Carpet SQ. FT. 1,350
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOM 1 100 VINYL
KITCHEN 1 VINYL
ENCLOSED OFFICES 5
CONFERENCE ROOM 1
ENTRANCES 3
CORRIDORS 1
RECORD LIBRARY 1 1350 TOTAL CARPET AREAS
CUSTODIAL AREA 1
COPY ROOM 1
Totals 1350 100
MULBERRY FACILITY Cleaning SQ.FT: 723
MULBERRY near Riverside Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOM 1
KITCHEN 1
ENCLOSED OFFICES 2 723 Total for building
ENTRANCES 5
CORRIDORS 2
RECEPTION AREA 1
LAB 1 Counters are NOT to be cleaned.
Totals 0 723
SPECIFICS FOB AND KEY LOCKS
FOB THROUGH GATE
Cleaning Schedule 6-9am M-F Gate CodeDO NOT GO THROUGH GATE UNTIL 6 AM
Mulberry has same code for Security gate. Cleaned on F only
Exercise room and locker room RR in Maint shop cleaned weekly
Enginering house cleaned M W F only.
Plant Operations is cleaned M-F
Need to use fob to enter gate.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
KEYS G - opens padlockes on Engineering house.
B - opens outside doors to all buildings.
RFP 8022 Custodial Services Page 195 of 212
M - opens any office in any building.
When vacuuming - watch for computers on the floors. Don't hit them!
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Shake black rubber mats. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum matting -cobwebs up high are a problem in the entrance.
REST ROOMS Need to be sure to use disinfectant and gloves for cleaning because of
the nature of the business. Wash hands before eating.
Be careful when using bowl cleaner in the toilets. It could damage the
Epoxy floors if spilled. Rinse out the bowl swab in toilet before removing.
There are faucets under the sink to fill buckets and to attach hoses for the
showers.
Put water down the drains once a week to prevent sewer gas. Drains that
don't have water flowing into them regularly can have the traps dry out
inside the drain and sewer gas then can come into the room.
BREAK ROOMS Microwaves are to be cleaned in all 3 buildings.
MULBERRY RECLAMATION NOT IN COMPLEX ON DRAKE. On Mulberry Between Lemay and Riverside.
fob used on gate the same as at Drake gate.
Cleaned once a week on Fri.
Used as field office right now. 2 offices, lab, break room and 1 RR
RR uses regular toilet paper. Lab floor only is cleaned.
Floors are buffed monthly and refinished as needed.
Conference room added recently
DRAKE FACILITY FOB AT GATE - DO NOT ENTER BEFORE 6 AM WHEN OPERATORS ARE
PRESENT.
ENGINEER HOUSE Clean M,W,F Key entry
Regular TP
Custodial Closet In closet in RR and in hallway across from the sink. Chemical hookup in
RR
TRASH Bring trash to out side the Water Polution Lab
EXERCISE AND LOCKER BLDG. 2 RRS HALL AND LOCKER AREA
EXERCISE ROOM -mirrors, carpets and trash not equipment
CHEMICAL HOOKUP In big sink just before you enter the exercise room.
regular small rolls of tp
PLANT OPERATIONS BLDG. Main entry - cobwebs up high
Must wash hands - use gloves - contamination
CHEMICAL HOOKUP Washer -dryer room. Floor sink. Shelves. Not top shelf.
Put stuff on right side of room not near the water heater.
BREAK ROOM 3 Microwaves daily - Floor buffed monthly. Finish added as needed.
TRASH Go out break room door to behind the building for trash
Recycle No
CONFERENCE ROOM Bugs in left window, sides of chairs get dusty
Supplies Use regular TP
Restrooms Floors scrubbed once a month
RFP 8022 Custodial Services Page 196 of 212
WATER TREATMENT BUILDING STATISTICS
MAIN Bldg.& 1 out bldgs. Cleaning SQ.FT: 12,400
LAPORTE AVE. Carpet SQ. FT. 0
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOM/ LOCKER VCT
LAB VCT
BREAK ROOMS VCT
ENCLOSED OFFICES
CONFERENCE ROOM
ENTRANCES
STAIRS
CORRIDORS
LOBBIES
LIBRARY
RECEPTION AREA
CUSTODIAL AREA
COPY ROOM
Totals 0 0
SPECIFICS GATE ACCESS AND DAY CLEANING
Cleaning Schedule Plant always open. - Cleaning done at 4pm M-F. Must enter only through
main Security gate. Phone in and identify. They must know who is in the plant
at all times. A chlorine alarm could sound. Follow safety rules.
Leave the building and grounds immediately. Must sign in and out.
Identification badge from City & Water Treatment needed at all times.
BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged.
& Information Report when when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
Toilet paper, Paper towels, trash liners and box soap supplied by Water treatment
Recycle trash to be taken to big bins for pickup.
KEYS No keys needed
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Shake mats.
INSIDE ENTRANCE Vacuum matting
REST ROOMS Need to be sure to always use disinfectant and gloves for cleaning because of
the nature of the business. Wash hands before eating.
Single fold paper towels used, small roll tp and box soap
Put water down the drains once a week to prevent sewer gas. Drains that
don't have water flowing into them regularly can have the traps dry out
inside the drain and sewer gas then can come into the room.
BREAK ROOMS refrigerators are cleaned on request No microwave cleaning.
OFFICES Weekly during the day
LAB Clean only floor and take trash. Do not clean counters or blue rubber mats
they will take care of those. May be contaminated.
Conference room Trash daily, clean weekly
Dumpster on East of bldg.
Daily Weekly Monthly
RRs Offices & trash
floors buffed 2 x
monthly
(increased in 2013)
Quarterly
Tables / Chairs (Control Room) added service in 2013
Control room in offices (pick up recycle in control room weekly)added in 2013
Offices/Hallways
Break room Conf room -full
Entrances service
Stairs Computer lab
Conf room -trash
RFP 8022 Custodial Services Page 197 of 212
wipe surfaces, vacuum offices
spot vac 3 x weekly (increased this service in 2013)
Hall-dust mop,
spot mop, wet mop
as needed
T5/T6 RR's daily
RFP 8022 Custodial Services Page 198 of 212
Neighborhood Resources BUILDING STATISTICS
200 W. MOUNTAIN Cleaning SQ.FT: 3,782
not being used in contract Carpet SQ. FT. 3,496
Room Type # S.F. CARPET S.F. Hard Flr. Comments
REST ROOMS 4 165
OPEN OFFICES 2 742
ENCLOSED OFFICES 8 1086
CONFERENCE ROOMS 2 871
BREAK ROOM 1 92 VCT
ENTRANCES 2
CORRIDORS 4 652
RECEPTION 1 145
CUSTODIAL AREA 1 29
Totals 3496 286
SPECIFICS
Cleaning Schedule 4am - 12pm M - F Access system
BUILDING HOURS SECURITY ALARM - If you set it off by mistake
Neighborhood meeting are held in the evening. The schedule is available.
Call Safe Systems 1-303-444-1191
& Information Give Identification # so Police are not dispatched.
Report Maint. needed to Supervisor. Toilets are to be plunged.
Report when floors need buffed or scrubbed
Spot carpets as needed. Report large spots.
There is a set of Rest rooms in the Conference room area.
Use Facilities dumpster.
OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges
and ash trays. Be sure exterior doors are secure.
INSIDE ENTRANCE Vacuum inset matting.
RFP 8022 Custodial Services Page 199 of 212
Adm‐Class A
Adm‐Class B
Rec Centers
Library/Museum
Maintenance/Fleet/Shops
Task Frequency* Frequency* Frequency* Frequency* Frequency*
*if facility service frequency is less frequent than task service frequency, the task will be completed at each facility service visit
Facility Exterior
Police 20' radius of facility for waste Each visit Each visit Each visit Each visit Each visit
Sweep 10' fro entrance Each visit 1xweek Each visit Each visit 1xweek
Entrance and Lobby
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items
1xweek 1xweek 1xweek 1xweek 1xweek
Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Remove waste from receptacles and replace
liners if torn or soiled Each visit Each visit Each visit Each visit Each visit
Clean entry doorways, glass, handles, kick
plates and adjacent glass Each visit Each visit Each visit Each visit Each visit
Clean drinking fountains, remove any hard
water deposits Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit
Wipe clean and sanitize public phones 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
*if facility service frequency is less frequent than task service frequency, the task will be completed at each facility service visit
RFP 8022 Custodial Services Page 200 of 212
Spot clean front and sides of receptions desks Each visit Each visit Each visit Each visit Each visit
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Spot vacuum carpeted areas Each visit 3xweek 2xweek 3xweek 2xweek
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean walls and partitions 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 1xyear 3xyear 3xyear 1xyear
Buff finished hard surfaces 8xyear 10xyear 8xyear 8xyear 2xyear
Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Hallways and Corridors
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek
Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Remove waste from receptacles and replace
liners if torn or soiled Each visit Each visit Each visit Each visit Each visit
Clean drinking fountains, remove any hard
water deposits Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste receptacles 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean walls and partitions 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
RFP 8022 Custodial Services Page 201 of 212
Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 1xyear 3xyear 3xyear 1xyear
Buff finished hard surfaces 8xyear 10xyear 8xyear 8xyear 2xyear
Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Restrooms and Locker Rooms
Dust exhaust vents and lighting fixtures 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek
Dust partitions, lockers and horizontal surfaces
1xweek 1xweek 1xweek 1xweek 1xweek
Restock supplies Each visit Each visit Each visit Each visit Each visit
Empty waste containers and replace liners
Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste container Each visit Each visit Each visit Each visit Each visit
Clean mirrors, countertops, sinks, fixtures Each visit Each visit Each visit Each visit Each visit
Clean toilets and urinals (including seats, base,
flush valves) Each visit Each visit Each visit Each visit Each visit
Spot clean walls, lockers and partitions Each visit Each visit Each visit Each visit Each visit
Wipe clean walls, lockers and partitions 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Sweep/vacuum and damp mop floors Each visit Each visit Each visit Each visit Each visit
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear
Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear
Scrub ceramic tile 1xmonth 1xqtr 1xmonth 1xmonth 1xqtr
Wipe clean shower stalls (including fixtures,
shower head, shower curtain/door) Each visit Each visit Each visit Each visit Each visit
Deep clean/scrub of showers 1xmonth 1xmonth 1xweekly 1xmonth 1xmonth
Pour water down floor drain Each visit Each visit Each visit Each visit Each visit
Spot clean benches/seating areas Each visit Each visit Each visit Each visit Each visit
Wipe clean benches/seating areas 1xweek 1xweek 1xweek 1xweek 1xweek
Conference Rooms, Offices and Cubicles
Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
RFP 8022 Custodial Services Page 202 of 212
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek
Remove waste from receptacles and replace
liners if torn or soiled Each visit 1xweek 1xweek 1xweek 1xweek
Clean outside surface of waste receptacles 1xmonth 1xqtr 1xqtr 1xqtr 1xqtr
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) 1xweek 1xweek 1xweek 1xweek 1xweek
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean doors, walls and non‐fabric
partitions (including kick plates and door
handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Buff finished hard surfaces 11xyear 3xyear 3xyear 3xyear 3xyear
Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Multipurpose Rooms
Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Remove waste from receptacles and replace
liners if torn or soiled Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
RFP 8022 Custodial Services Page 203 of 212
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean doors, walls and non‐fabric
partitions (including kick plates and door
handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 1xyear 3xyear 3xyear 1xyear
Buff finished hard surfaces 8xyear 2xyear 8xyear 8xyear 2xyear
Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Gymnasium
Dust mop flooring Each visit Each visit Each visit Each visit Each visit
Spot mop flooring Each visit Each visit Each visit Each visit Each visit
Autoscrub flooring (remove all scuff marks) 3xweek 3xweek 3xweek 3xweek 3xweek
Fitness Center/Studio
Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Remove waste from receptacles and replace
liners if torn or soiled Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
RFP 8022 Custodial Services Page 204 of 212
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean doors, walls and non‐fabric
partitions (including kick plates and door
handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear
Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear
Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Wipe non‐mechanical surfaces of fitness
equipment 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Spot clean glass/mirrors Each visit Each visit Each visit Each visit Each visit
Clean glass/mirrors 1xweek 1xweek 1xweek 1xweek 1xweek
Stairways
Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean doors, walls and non‐fabric
partitions (including kick plates and door
handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Dust handrails/ledges 1xweek 1xweek 1xweek 1xweek 1xweek
RFP 8022 Custodial Services Page 205 of 212
Spot clean doors, walls and non‐fabric
partitions (including kick plates and door
handles) 1xweek 1xweek 1xweek 1xweek 1xweek
Custodial Closet
Clean custodial sink Each visit Each visit Each visit Each visit Each visit
Rinse clean all mop buckets ‐ do not leave
standing water Each visit Each visit Each visit Each visit Each visit
Organize equipment and supplies Each visit Each visit Each visit Each visit Each visit
Maintain SDS book 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Spot clean walls/doors 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Break Areas
Dust exhaust vents and lighting fixtures 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit
Restock supplies Each visit Each visit Each visit Each visit Each visit
Empty waste containers and replace liners
Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste container 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Clean countertops, tabletops, sinks, fixtures
Each visit Each visit Each visit Each visit Each visit
Clean hard chair surface 1xweek 1xweek 1xweek 1xweek 1xweek
Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear
Spot clean walls Each visit Each visit Each visit Each visit Each visit
Wipe clean walls 1xweek 1xweek 1xweek 1xweek 1xweek
Sweep/vacuum and damp mop floors Each visit Each visit Each visit Each visit Each visit
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 1xyear 1xyear 1xyear 1xyear
Buff finished hard surfaces 8xyear 2xyear 2xyear 2xyear 2xyear
Scrub ceramic tile 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Bleachers
Police for debris Each visit Each visit Each visit Each visit Each visit
Spot mop flooring Each visit Each visit Each visit Each visit Each visit
Sweep/vacuum flooring 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean seating areas 1xweek 1xweek 1xweek 1xweek 1xweek
RFP 8022 Custodial Services Page 206 of 212
Entire mop flooring 1xweek 1xweek 1xweek 1xweek 1xweek
Running/Walking Track
Police for debris Each visit Each visit Each visit Each visit Each visit
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek
Sweep/vacuum flooring 1xweek 1xweek 1xweek 1xweek 1xweek
Spot mop flooring 1xweek 1xweek 1xweek 1xweek 1xweek
Mechanically clean/scrub flooring 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Medical/Exam Rooms
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek
Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Restock supplies Each visit Each visit Each visit Each visit Each visit
Empty waste containers and replace liners Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste container 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Clean mirrors, countertops, sinks, fixtures Each visit Each visit Each visit Each visit Each visit
Spot clean walls, doors, chairs and exam table Each visit Each visit Each visit Each visit Each visit
Wipe clean door handles, kick plates, walls,
chairs and exam table 1xweek 1xweek 1xweek 1xweek 1xweek
Sweep/vacuum and damp mop floors Each visit Each visit Each visit Each visit Each visit
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear
Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear
Scrub ceramic tile 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Maintenance/Storage/Electrical/IT Rooms
Empty waste containers and replace liners 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
RFP 8022 Custodial Services Page 207 of 212
Sweep/vacuum and spot damp mop 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Courtrooms
Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek
Remove waste from receptacles and replace
liners if torn or soiled Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) 1xweek 1xweek 1xweek 1xweek 1xweek
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean doors, walls and non‐fabric
partitions (including kick plates and door
handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear
Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear
Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Outside Refuse Areas, Loading Docks
Inspect immediate area and pickup loose debris Each visit Each visit Each visit Each visit Each visit
Sweep load dock and pickup loose debris 1xweek 1xweek 1xweek 1xweek 1xweek
RFP 8022 Custodial Services Page 208 of 212
Clean around compactor (if applicable) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Library/Museum
Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit
Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear
Dust horizontal surfaces 8' and under (including
window sills and baseboards). Do not move or
cause to be moved any books or magazines 1xweek 1xweek 1xweek 1xweek 1xweek
Remove waste from receptacles and replace
liners if torn or soiled Each visit Each visit Each visit Each visit Each visit
Remove recyclables from common‐area
receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit
Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
Spot clean cleared countertops, table tops and
desktops (do not disturb papers or equipment) 1xweek 1xweek 1xweek 1xweek 1xweek
Dust mop/vacuum and damp mop hard floor
surfaces Each visit Each visit Each visit Each visit Each visit
Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit
Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek
Spot clean doors, walls and non‐fabric
partitions (including kick plates and door
handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth
Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear
Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear
Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear
Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear
Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr
RFP 8022 Custodial Services Page 209 of 212
Building Name Sq Ft Day Porter Proposed Start‐time
112 N. Howes 1,305
215 Mason 61,066 x
281 N. College 30,648 x
906 E. Vine Dr. 1,350
321 Maple (Sustainability) 1,466
CIS / Meter Readers 117 N. Mason 6,654
City Hall 25,990 x
City Park Pool
Club Tico 6,586
Downtown Maintenance Shop 545
Downtown Restrooms 312 ?
EPIC 40,515 x
Fleet Services 4,773
Fossil Creek Maint Shop(Parks) 2,261
Gardens at Spring Creek 2,669 x
Grandview Office 524
Grandview Shop 447
(OTL) Old Town Library 37,384 ?
Libarary ‐Branch (Council Tree) 15,363 ?
Library Tech Admin (301 Olive) 3,794
Lincoln Center 23,170 ?
Martinez Farm 1,993
Mulberry Pool 6,614 x
General Information
RFP 8022 Custodial Services Page 210 of 212
Mulberry Water Reclamation 723
Museum of Discovery (MOD) 35,428 x
Nix Main Office 3,169
Nix Farm Office 3,113
Nix Maintenance Shop 890
Northside Atzlan Center 42,054 x
Old Town Restroom and Kiosk 325 ?
Operations Services 15,557 x
Park Shop 5,479
Police District One 2,100
Police Firing Range 3,078
Police Services 82,589 ?
Pottery Studio 2,210
Roselawn Office 697
Senior Center 39,990 x
Spring Canyon Maintenance Shop 1,998
Streets 14,483
Traffic Operations 9,519
Transfort 4,498
Transfort Cottage 1,137
Downtown Transit Center DTTC 5,008 x
South Transit Center STC 3,504 ?
Utilities Services ‐ 4 Buildings 71,093
Water Pollution Lab 5,565
Water Quality Lab 1,095
Water Reclamation ‐ Engineering 1,450
Water Reclamation ‐ Plant Ops. 8,757
RFP Water 8022 Custodial Treatment Services Plant 12,400 Page 211 of 212
Legion for different Schedules
Admin Class A ‐ Cleaning Schedule
Admin Class B ‐ Cleaning Schedule
Rec Centers
Libraries / Museum
Maintenance Fleet Shops
7 x weekly ‐2 x daily clean
Day Porter Services
x = serviced now
? = under consideration for future
RFP 8022 Custodial Services Page 212 of 212
20. Turn out the lights in locker rooms( use small silver key) & lock the
doors.
21. Turn lights out in gym(use small silver key)
RFP 8022 Custodial Services Page 182 of 212
Waterfree Urinals Has waterfree urinals - put 8 oz of water after cleaning urinals
Document the changing of the cartridges on a sheet.
Police Chief's office Clean rest room daily and office on Wed.
Interview rooms on 3rd Leave the doors open - do not try to lock them.
RFP 8022 Custodial Services Page 179 of 212
RFP 8022 Custodial Services Page 169 of 212
Admin &
Overhead
Sub
Profit
+1
Total
Incent.
Amt.
Total
RFP 8022 Custodial Services Page 56 of 212
Cleaner 2
Cleaner 3
Floor person
Other
Lead
Supervisor
Manager
RFP 8022 Custodial Services Page 50 of 212