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HomeMy WebLinkAboutRFP - 8022 CUSTODIAL SERVICESREQUEST FOR PROPOSAL 8022 CUSTODIAL SERVICES The City of Fort Collins is soliciting proposals from qualified firms for Custodial Cleaning Services. The City of Fort Collins intends to select one or two firms to provide the requested services. Proposal submission via email is preferred. Proposals shall be submitted in Microsoft Word or PDF format and e-mailed to: purchasing@fcgov.com, if electing to submit hard copy proposals instead, five (5) copies will be received at the City of Fort Collins' Purchasing Division, 215 North Mason St., 2nd floor, Fort Collins, Colorado 80524. Proposals will be received before 3:00 p.m. (our clock), November 21, 2014 and referenced as Proposal No. 8022. If delivered, they are to be sent to 215 North Mason Street, 2 nd Floor, Fort Collins, Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, 80522-0580. A mandatory pre-proposal conference has been scheduled for November 5, 2014 at 1:00 p.m. at the City of Fort Collins Operation Services facility, 300 Laporte, Fort Collins. A walking tour of the representative buildings will be held after the presentation. Questions concerning the scope of the project should be directed to Project Manager Jim Pierce, (970) 221-6592 or jipierce@fcgov.com. Questions regarding proposals submittal or process should be directed to Doug Clapp, CPPB, Senior Buyer (970) 221-6776 or dclapp@fcgov.com. Questions should be submitted via email to Jim Pierce, with a copy to Doug Clapp, by 5:00 PM (our clock) on November 13, 2014. Questions received after this deadline will not be answered. A copy of the Proposal may be obtained from www.rockymountainbidsystem.com. The City of Fort Collins is subject to public information laws, which permit access to most records and documents. Proprietary information in your response must be clearly identified and will be protected to the extent legally permissible. Proposals may not be marked ‘Proprietary’ in their entirety. Information considered proprietary is limited to material treated as confidential in the normal conduct of business, trade secrets, discount information, and individual product or service pricing. Summary price information may not be designated as proprietary as such information may be carried forward into other public documents. All provisions of any contract resulting from this request for proposal will be public information. Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing RFP 8022 Custodial Services Page 1 of 212 Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council, shall have a financial interest in the sale to the City of any real or personal property, equipment, material, supplies or services where such officer or employee exercises directly or indirectly any decision-making authority concerning such sale or any supervisory authority over the services to be rendered. This rule also applies to subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment, kickback or any items of monetary value from any person who has or is seeking to do business with the City of Fort Collins is prohibited. Collusive or sham proposals: Any proposal deemed to be collusive or a sham proposal will be rejected and reported to authorities as such. Your authorized signature of this proposal assures that such proposal is genuine and is not a collusive or sham proposal. The City of Fort Collins reserves the right to reject any and all proposals and to waive any irregularities or informalities. Sincerely, Gerry S. Paul Director of Purchasing & Risk Management RFP 8022 Custodial Services Page 2 of 212 Contents Items Description Pages I. General Information 4 Time Schedule 5 Building Information Summary 6 Consumable Usage 8 II. Instructions and Required Forms 10 III. Rating Criteria - Review & Assessment 11 Exhibit A – Scope of Services 14 1. Quality Specifications 14 2. Service Provider Work Requirements 15 3. Service Provider Responsibilities 17 4. City Supplied Items 22 5. Service Provider Operational Requirements 23 6. Special Provisions 26 Exhibit B – Vendor Service Program and Pricing Inform. Package 29 1. Proposal Instructions 30 2. Information Package Forms 33 3. Pricing Information and Schedules 45 Exhibit C – Certificate of Insurance 56 Exhibit D -- Sample Agreement 58 Exhibit E – Confidentiality 67 IV. Supplemental Information  Map index – Attachment A  City map showing the building locations – Map A  Inset map showing downtown area locations – Map B  Floor plans of each building – Attachment B  Building statistics sheets – Attachment C  Task / Frequnecy Sheets – Attachment D  General Building Info – Attachment E RFP 8022 Custodial Services Page 3 of 212 I. GENERAL INFORMATION The City of Fort Collins is soliciting proposals from qualified firms for Custodial Cleaning Services. Your company is requested to participate in this Custodial Cleaning Services contract process. It is our intention to identify the best match between the City of Fort Collins’ cleaning needs and Service Provider capabilities. The information requested by the attached and subsequent documents is intended to facilitate the evaluation and qualification process. This process serves as the means for selecting the Service Provider whose capabilities appear best suited to meeting the requirements of the City of Fort Collins. The City of Fort Collins intends to select one or two firms to provide the requested services. Selected firms must assign a site manager to coordinate with the City. During the life of the contracts, additional buildings may be added to the contract. At that time, the City's project manager will ask for competitive bids from each awarded vendor for cleaning of the additional building. The company with the lowest bid will be assigned the added work. The selection process will be executed in five phases: PHASE I – MANDATORY PRE-PROPOSAL CONFERENCE As part of this process, we are requesting detailed information about how your organization might fulfill the City’s cleaning needs, as well as your proposed pricing for those services. We will provide a description of the cleanliness quality required, key building statistics, and the various terms and conditions under which a contract agreement would be structured. Any questions will be answered at this MANDATORY conference and by written addendum if applicable. PHASE II – WRITTEN PROPOSAL EVALUATION OF SERVICE PROGRAM, PERSONNEL AND PRICING Your written proposal, along with others, will be evaluated by the City of Fort Collins according to the rating criteria established herein. The evaluation includes, at a minimum, a review of the cleaning contractor’s service program, proposed site management personnel and pricing. We may investigate references in this phase or after interviews to be conducted in Phase III. PHASE III – INTERVIEW OF TOP RANKED FIRMS The top-ranked firms will be interviewed. Firms must bring site management staff to the interview. Generally, firms will be expected to present their program, explain their policies and procedures relating to cleaning staff, problem resolution, and how they arrived at proposed pricing and schedules. PHASE IV – CONTRACT NEGOTIATIONS In this phase the City will negotiate the assignment of buildings to the selected vendors and work with those vendors to resolve any other issues that may arise. RFP 8022 Custodial Services Page 4 of 212 The optimal mix of building assignments will be discussed, but final building assignments are at the City's discretion. PHASE V – CONTRACT Execution A. Time Schedule for Custodial Services RFP #8022 Time schedule is an estimate only. Actual dates may vary at the City’s sole discretion. Nov. 5, 2014 Phase I, Mandatory pre-proposal Conference 10 AM – 12 Noon at least. Operation Services, 300 Laporte, Fort Collins. A tour of representative buildings after presentation. Nov. 21, 2014 Proposals are due no later than 3:00 PM at Purchasing, 215 N. Mason Ave, 2 nd floor. Phase II evaluations begin. Dec. 3, 2014 Finalists notified. Interviews scheduled. Dec. 12, 2014 Phase III interviews with finalists Dec. 16, 2014 Phase IV negotiations with selected firms Dec 30, 2014 Phase V, new contracts signed for 2015. RFP 8022 Custodial Services Page 5 of 212 2014 ID # Map BUILDING LOCATION Cleanable SF Week Freq. Cleaning Time 30 B 112 N. Howes 112 n. Howes St 1,305 2 4am-12pm 32 B 215 Mason 215 N. Mason St. 61,066 5 4am-12pm 33 B 281 N. College 281 N. College Ave 30,648 5 4am-12pm 27 A 906 E. Vine Dr. 906 W Vine Dr 1,350 5 4am-12pm 44 B 321 Maple (sustainability 1,466 5 4am-12pm 41 B CIS / Meter Readers 117 N. Mason 11,385 5 4am-12pm 35 B City Hall 300 LaPorte Ave 25,990 5 4am-12pm 17 A Club Tico 1599 City Park Dr 6,586 7 4am-12pm 53 B Downtown Maintenance Shop 220 N Howes St. 545 5 4am-12pm 52 B Downtown Restrooms 123 E Oak St. 312 14 7am - 8pm twice /daily 18 A EPIC 1801 Riverside Ave 40,515 7 after hours of operation 19 A Fleet Services 835 Wood St 4,773 5 4am-12pm /gate 2 A Fossil Creek Maint Shop 5833 S Lemay Ave 2,261 1 4am-12pm 3 A Gardens at Spring Park 2145 Centre Ave 2,669 2 4am-12pm 2 outside r/r 20 A Grandview Office 1900 W. Mountain Ave 524 3 4am-12pm 4 A Grandview Shop 1901 W. Mountain Ave 447 3 4am-12pm 36 B (OTL) Old Town Library 201 Peterson St 37,384 7 after hours of operation 1 A Library Branch ‐ Council Tree 2733 Council Tree 15,363 7 after hours of operation 45 B Library Admin (301 Olive) 3,794 1 4am-12pm 37 B Lincoln Center 417 W. Magnolia St 23,170 7 after hours of operation 5 A Martinez Farm 600 N. Sherwood St 1,993 7 4am-12pm 46 B Mulberry Pool 424 W Mulberry St. 6,614 7 after hours of operation 28 A Mulberry Water Reclamation 930 E Mulberry St 723 1 8am gate code 56 B Museum of Discovery (MOD) 408 Mason Ct. 35,428 6 after hours of operation/alarm 6 A Nix Main Office 1745 Hoffman Mill Rd. 2,870 5 4am-12pm 6 A Nix Farm Office 1745 Hoffman Mill Rd. 3,113 5 4am-12pm 6 A Nix Maintenance Shop 1745 Hoffman Mill Rd. 890 5 4am-12pm 48 B Northside Atzlan Center 112 Willow St 42,054 7 after hours of operation 40 B Old Town Restroom and Kiosk 13 Old Town Sq 325 14 7am - 8pm twice /daily Building Information Summary Custodial Services RFP 8022 Custodial Services Page 6 of 212 39 B Operations Services 300 Laporte ave 15,557 5 4am-12pm 21 A Park Shop 413 S. Bryan Ave 5,479 5 4am-12pm 42 B Police District One 15 Old Town Square 2,100 5 4am-12pm 8 A Police Firing Range 2554 Midpoint Dr. 3,078 3 4am-12pm 43 B Police Services 2221 S Timberline Rd 82,589 7 12am-12pm 9 A Pottery Studio 1541 W. Oak St 2,210 5 4am-12pm 57 A Rose lawn 2718 E. Mulberry 697 1 4am-12pm 23 A Senior Center 1200 Raintree Dr. 43,010 7 after hours of operation 22 A Spring Canyon Maintenance Shop 3156 S Overland Trail 1,998 1 4am-12pm 10 A Streets 625 9th St. 14,483 5 12am-8am 11 A Traffic Operations 626 Linden St. 9,519 5 4am-12pm 25 A Utilities Services 700 Wood St. 71,093 5 12am-11am 13 A Water Pollution Lab 3036 Envoironmental Dr 5,565 2 6am-9am Friday 14 A Water Quality Lab 4316 LaPorte Ave 1,095 1 4pm Friday -Gate code 15 A Water Reclamation 3036 Environmental Dr 8,757 5 6am-9am Gate Code 15 A Water Reclamation ‐ Engineering 3036 Environmental Dr 1,450 5 6am-9am Gate Code 16 A Water Treatment Plant 4316 LaPorte Ave 12,400 5 4pm Mon- Fri call at gate Total SF 646,643 RFP 8022 Custodial Services Page 7 of 212 ATTACHMENT C CONSUMABLE USAGE Usage Cases City of Fort Collins - Custodial-2014 Approx. Approx. # Daily(365) Yearly P. T. Hand Shower Foam BUILDING Cleanable Employees Public T.P. Rolls Soap Soap Soap ID# Map BUILDING Sq. Ft. using bldg. use * Cases Cases Gal Gallons Cases 30 B 112 N. Howes 1,305 5 * 6 6 1.5 32 B 215 Mason 61,066 150 * 60 96 8 4 33 B 281 N. College 30,648 105 * 48 48 12 27 A 906 E. Vine Dr. 1,350 5 10 10 3 44 B 321 Maple (Sustainability) 1,466 11 6 6 41 B CIS / Meter Readers 117 N. Mason 11,385 28 * 24 24 35 B City Hall 25,990 35 * 36 36 8 17 A Club Tico 6,586 *50 24 24 4 53 B Downtown Maintenance Shop 545 20-25 * 6 6 1.5 52 B Downtown Restrooms 312 * 12 none none 18 A EPIC 40,515 85 *avg. 1000 191 130 137 19 A Fleet Services 4,773 25 12 12 4 2 A Fossil Creek Maint Shop(Parks) 2,261 20-25 3 A Gardens at Spring Creek 2,669 6 * 18 18 1.5 20 A Grandview Office 524 2 * 1 1 0.5 4 A Grandview Shop 447 6 6 6 1 36 B (OTL) Old Town Library 37,384 50 *1124 96 72 12 12 1 A Libarary -Branch (Council Tree) 15,363 36 *1134 36 48 0 6 45 B Library Tech Admin (301 Olive) 3,794 31 18 24 1 37 B Lincoln Center 23,170 25 *1000 64 72 4 21 Paid for Separately 5 A Martinez Farm 1,993 7 198* 24 24 6 46 B Mulberry Pool 6,614 6 *400 60 36 94 28 A Mulberry Water Reclamation 723 1 2single 3 2 56 B Museum of Discovery (MOD) 35,428 25 * 36 36 6 6 A Nix Main Office 2,870 14 8 8 6 A Nix Farm Office 3,113 12 8 8 4 6 A Nix Maintenance Shop 890 48 B Northside Atzlan Center 42,054 50 600 108 108 12 Must be comparable quality to current Toilet seat covers - where current. RFP 8022 Custodial Services Page 8 of 212 40 B Old Town Restroom and Kiosk 325 * 24 none none 39 B Operations Services 15,557 40 24 24 6 21 A Park Shop 5,479 44 75summer 24 24 6 42 B Police District One 2,100 6 4 4 3 8 A Police Firing Range 3,078 20 * 6 6 4 43 B Police Services 82,589 254 100 96 84 34 9 A Pottery Studio 2,210 3 * 12 18 4 57 A Roselawn 697 3 6 6 1 23 A Senior Center 43,010 52 *avg.1000 36 single 48 enmotion 118 36 cormatic pt/ 36 soft pull tp 22 A Spring Canyon Maintenance Shop 1,998 20-25 10 A Streets 14,483 35 36 36 11 A Traffic Operations 9,519 15 12 12 5 25 A Utilities Services 71,093 250 Paid for separately 13 A Water Pollution Lab 5,565 12 6 6 5 14 A Water Quality Lab 1,095 10 6 6 4 15 A Water Reclamation - Engineering 1,450 6 2 single 2 6 15 A Water Reclamation - Plant Ops. 8,757 40 12 single 24 12 16 A Water Treatment Plant 12,400 25 Paid for separately Totals 646,643 1,535 1,138 1,114 217 353 40 Paid for separately RFP 8022 Custodial Services Page 9 of 212 II. INSTRUCTIONS AND REQUIRED FORMS You will find the information package forms which are to be used to submit your proposed programs and pricing information in Exhibit B. Please provide all information requested. This information will be used within the frame work of the RFP, this information package, and the evaluation process. Omissions or missing information will be considered a reflection of the Service Provider’s management effectiveness and performance capability. A. Required forms for this proposal are: Items Schedules A. Management Structure 1. Consumable Supplies B. Site Manager Qualifications 2. Proposed Equipment Inventory C. Safety Data 3. Overhead Breakdown D. Vendor Training Programs 4. Direct Staffing Expense E. Staffing Commitment 5. Direct Supply Expense F. Recommended Service Program 6. Other Direct Expense G. Productivity Standards 7. Summary Price Proposal H. Floor Care Plan 8. Price Review I. Proposed Equipment J. Summary Information K. Reference List B. Required forms needed to be submitted after receipt of the Notice of Award are:  Notice of Award Acknowledgment  Certificate of Insurance (Exhibit D)  Monthly Billing Structure (Schedule 9) RFP 8022 Custodial Services Page 10 of 212 III. RATING CRITERIA – REVIEW AND ASSESSMENT Service Providers will be evaluated on the following criteria. These criteria will be the basis for review of the written proposals and interviews. The rating scale shall be from 1 to 5, with a “1” reflecting a poor rating a “3” being an average rating, and “5” reflecting an outstanding rating. Weighting Factor Qualification Standard 1 Availability Is distance of the vendor’s office from the City acceptable or will it impede responsiveness? Are the firm’s management personnel available to do monthly building inspection checks as required by the contract? 2 Assigned Personnel Will the City’s cleaning contract be adequately supported by experienced off-site management? Will they be able to provide expertise that may be needed for difficult cleaning issues? Is site management familiar with environments requiring travel between buildings with a variety of shifts and locations? Is the on-site supervisor on the same schedule as the custodians? (12am-12pm) 3 Staffing levels Do staffing levels make sense compared to current levels? Considering the labor hours, tools, and equipment proposed and arrangement of staff, can objectives be accomplished? Are labor hours provided for each building? 2 Training and Safety Does the vendor have a good safety program and performance record? Are staff safety training, custodial training, and management training programs adequate? How does vendor assure professionalism of staff? 3 Service Program Did the vendor propose a cleaning system that can be managed successfully and which will clean a variety of building types, some with occupants present, on a 12am-12pm schedule at widely separated locations with a variety of service requirements and square footage? RFP 8022 Custodial Services Page 11 of 212 1 Productivity Standards Is information requested supplied? Do productivity rates compare favorably with industry practices? 1 Floor Care Plan Is the site manager familiar with the various floor types and their care? Do floor care plans appear adequate to ensure cleanliness and asset preservation? 1 Equipment & chemicals Is proposed equipment appropriate for the tasks described in the vendor's service program? Are green seal chemicals proposed with dilution systems on the bottles? Are quiet vacuums and micro fiber systems proposed for day cleaning? 1 Summary Information Is labor productivity rate acceptable? Is ratio of cleaners to supervisors indicative of a well- managed system of service delivery? Is competitive compensation and/or health insurance offered to mitigate turnover? 4 Cost and Work Hours Do the proposed cost and work hours make sense? Do they compare favorably with industry practices? Are the work hours presented reasonable for the effort required? Are costs for consumables, supplies, and equipment reasonable? Is breakdown of overhead expense reasonable? Are labor credit hours and cost per square foot reasonable? 1 Motivation Is the vendor interested and are they capable of doing the work within the required parameters? RFP 8022 Custodial Services Page 12 of 212 REFERENCE EVALUATION The City will check references of the top ranked firm(s) using the following criteria. The evaluation standards will be rated from 1 to 5, with a “1” reflecting a poor rating, a “3” an average rating, and a “5” reflecting an outstanding rating. Weighting Factor Qualification Standard 1 Overall Performance Would you hire this vendor again? 1 Completeness Was the vendor responsive to client needs? Did the vendor anticipate problems? Were problems solved quickly and effectively? 1 Budget Were services provided within the budget? 1 Job Knowledge Did vendor personnel demonstrate a thorough knowledge of cleaning methods and practices? 2 Quality Was the customer satisfied with the quality of custodial service? Was there frequent rework or nonperformance of services? RFP 8022 Custodial Services Page 13 of 212 EXHIBIT A SCOPE OF SERVICES 1. QUALITY SPECIFICATIONS The Service Provider shall ensure that the facilities, fixtures, floor surfaces, and furnishings of the City shall be continually maintained in a state of high quality cleanliness. The Service Provider shall achieve the following Quality Specifications: A. CLEANLINESS SPECIFICATIONS The City requires that the surfaces and contents be continually maintained through a robust Quality Defects reduction program. On a percentage basis, the cleanliness target specified herein shall be 85%. That is, eighty-five percent of all items in all areas, on average, must be free of Cleanliness Quality defects as defined below, and paragraphs 1-B and 1-C. Beyond this collective rating, each building has its own special information and cleaning schedule, as specified in the Supplemental Information. B. DEFINITION OF CLEANLINESS QUALITY Cleanliness Quality Means: A “like-new” appearance…or all of the following: - The absence of litter or undesirable debris. - The absence of un-bonded dust build up on any surface of items required to be dusted. - The complete, thorough cleaning of items subject to cleaning, including,: corners, inside, outside, top, bottom, under and over all surfaces. - The absence of surface marks, spills or other undesirable bonded residue which can be eliminated by appropriate damp or wet cleaning techniques. - The absence of soil, finish or other undesirable bonded build up which can be eliminated by appropriate heavy duty, cycle or project cleaning techniques. - The presence of appropriate surface gloss, protection, or reflective capacity in line with “like new” or designated gloss levels. - The absence of minor spots, marks, or other limited surfaces soil which can be eliminated by appropriate spot cleaning techniques. - The absence of dust, lint and other in-fiber accumulation in fabric and carpeted areas which can be eliminated by appropriate vacuum cleaning techniques. - The issuance of maintenance and other work requests to eliminate or correct problems with damaged, non-functioning, repair, or replacement oriented items which cannot be corrected through appropriate cleaning techniques. RFP 8022 Custodial Services Page 14 of 212 C. CUSTOMER SATISFACTION SPECIFICATION The Service Provider shall manage the resources at its disposal in such a way as to improve Customer Satisfaction and reduce and control the number of cleaning complaints, based on the concept of continuous improvement. A goal of less than ten customer complaints per month must be achieved within the first twelve months of the agreement. D. RESPONSE SPECIFICATION The Service Provider shall respond to all problems presented to it by the City staff. This response shall conform to the following schedule: Emergency - on the scene within thirty (30) minutes Required - completed within eight (8) hours Planned - provide a clear schedule within one working day ALL Service Provider response to customer requests must satisfy this requirement. E. CONTINUOUS IMPROVEMENT SPECIFICATION The Service Provider must demonstrate an effective continuous improvement program for cleaning and key item problems through an ongoing system improvement and modification process to prevent complaints and cleaning failure. A 50% success rate is required annually by this contract. 2. SERVICE PROVIDER WORK REQUIRMENTS A. TYPE OF WORK The work covered by this agreement involves custodial cleaning services for the cleaning of office space, corridors, lobbies, rest rooms, conference rooms, exterior entrances, break rooms, locker rooms, bleachers, gymnasiums, laboratory rooms and any and all customer, employee, and public spaces contained within City buildings. The work will be performed in designated buildings as identified in the Supplemental Information. Items to be cleaned under this contract include, but are not limited to: walls, furniture and furnishings including: chairs, tables, desks, telephones, shelving/bookcases, pipes, high dust areas, marker boards, clocks, exit/other signs, pictures, interior and exterior window glass, window sills, screens, all floor surfaces, floor coverings (carpeting, rugs, etc.), baseboards, cabinets, water fountains, doors and door frames, moldings, transoms, radiators and other heating devices, grills, vents/louvers, mini blinds, steps/banisters, elevator tracks, coat racks, sofas, credenzas/office furnishings, filing cabinets, air conditioners, fire extinguishers, drainage and toilet fixtures, sinks, mirrors, sanitary napkin/other dispensers, lockers, shower rooms, shower curtains, partitions, urinals, water free urinals replacement cartridges and fluids, table-top and modular furniture, lighting or illuminating fixtures, soap, RFP 8022 Custodial Services Page 15 of 212 paper towel and toilet tissue dispensers, equipment, pads, trash containers, and all customer, employee and public items. B. SUMMARY OF WORK RESPONSIBILITY The successful Service Provider will be responsible for all cleaning activities within the buildings as set forth in the Supplemental Information. The following is a summary of the categorical duties delegated to the Service Provider and to the City or other contractors. 1. Service Provider Responsibility Routine Cleaning Periodic Cleaning Project Cleaning All Floor Surfaces, excluding carpet extraction/shampooing Carpet Spot Cleaning Cleanliness of Cleaning Equipment Computer Rooms Interior Glass and Frame Exterior entrance glass only Lounges/Break Areas, vending Rest Room Supplies Sweeping and Policing at Steps, walkways and entrances within 10 feet of building entrances. Trash Removal to Designated Locations Recycle trash emptied from common areas to a main location in designated buildings Storm Windows Walk-off Mat Cleaning Wall Cleaning Sanitary napkin machine product purchase and replacement. Shower curtain laundering and replacement. Most buildings to be cleaned during the 4am to 12pm time frame with some exceptions as noted. Install Waterfree Urinal cartridge replacement when needed (Cartridges provided). Nightly water in Waterfree urinals. Water in floor drains to prevent sewer gas. 2. City Responsibility Management of Building Operations and Maintenance Contract Furniture Moving Other Moving Mechanical Rooms Meeting Room Set-Up Furnish Falcon Waterfree Urinal Cartridges for replacement RFP 8022 Custodial Services Page 16 of 212 3. Other City Contracts Carpet Extraction/Shampooing Exterior Windows C. CHANGES IN WORK REQUIREMENTS Should the Service Provider find that existing conditions make modification of the agreement desirable, the Service Provider shall promptly report the matter to the City for consideration and decision. During the contract period or its extension, the City reserves the right to add or delete specific hours, positions, services and/or locations at the prevailing contract prices for those variable cost items. The City may at any time delete/add services and/or buildings from this scope of services as the City, in its sole discretion, deems necessary or appropriate. The contract sum shall be reduced by such deletions on a pro rata basis. All changes in work need to be documented on the “Change Order Form”. D. HOURS OF WORK The hours for scheduling custodial cleaning services is presented, by building, in the Building Information Summary and Building statistics sheets. Primarily between 4am to 12pm service to buildings. E. CITY HOLIDAYS City holidays are: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Fourth of July, Labor Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. If any of these holidays fall on a Saturday, the City will be off the Friday before. If any of these holidays fall on a Sunday, the City will be off the following Monday. The FACILITY will be available for cleaning on these days. Downtown and Old Town Rest Rooms will always need everyday service as well as Police Services. All other buildings may not need cleaning on Christmas Day and New Years Day. Other holiday cleaning needs will vary by building. F. CITY FUNCTIONS AFTER NORMAL WORKING HOURS Senior Center, Northside, and other City Buildings will occasionally have events with high capacity crowds that could require additional cleaning after the events. We will notify you of the schedules for these events so you can plan accordingly. This event cleaning is to be included in the pricing of these buildings. 3. SERVICE PROVIDER RESPONSIBILITIES A. SUPPLIES, MATERIALS AND EQUIPMENT 1. Rest Room Supplies All rest room supplies shall be furnished by the Service Provider. This cost should be included in the contract cost. The exception is Streets, Water Treatment, Spring Canyon Maintenance shop, Fossil Creek Maintenance RFP 8022 Custodial Services Page 17 of 212 shop and Utility Services which purchase and pay for their own. The Lincoln Center supplies are also to be included in the quoted cost. These supplies shall be maintained at all times at a level of ten days requirement, unless otherwise specified by the City Representative. Paper towels, toilet tissue, soap, and trash bags, etc. will be issued by the Service Provider from its central stock point, and the Service Provider shall be responsible for transporting this material and installing at the point of usage. Supplies shall be of the biodegradable type, 100% post consumer toilet paper, paper towel with approved recycle content and the quality that is currently being provided and to fit the existing dispensers. The replenishing of sanitary napkin dispensers in applicable buildings will be the Service Provider’s cost and responsibility. Please note any proposed soaps etc that you intend to provide that use any Antibacterials that contain Triclosan and/or Triclocarbon which are subject to City approval. 2. Reimbursable Supplies The City may elect, by change to the agreement, to require the Service Provider to furnish supplies on a reimbursable basis at cost plus a mutually agreed upon mark-up. In this event, the City retains the right to participate fully in any discount arrangements the Service Provider may have with suppliers of these products. The Service Provider shall provide a monthly inventory to the City of all supplies issued on a daily basis. Controls shall be established and implemented by the Service Provider to safeguard materials. Any losses or irregularities are to be promptly reported in writing to the City Representative. 3. Cleaning Supplies All necessary cleaning pads and equipment, including power driven machines, floor stripping machines, industrial vacuum cleaners, quiet vacuums, high speed polishing machines, and associated chemicals and supplies, etc., needed for the performance of the work involved, shall be furnished by the Service Provider. 4. Trash Can Liners The Service Provider shall furnish Compostable bags/ liners (certified to ASTM D6400) for all trash receptacles where appropriate. 5. Personal Safety Equipment The Service Provider shall provide its employees with any necessary safety equipment and Personnel Protective Equipment (PPE). RFP 8022 Custodial Services Page 18 of 212 6. Uniforms The Service Provider shall provide shirts with company insignia subject to approval by the City. Company shirts and City ID badges must be worn at all times by Service Provider employees during their work shift. The ID badges must be visible on the employee. 7. City Observation The City shall have the right at all times to examine the supplies, materials, and equipment used by the Service Provider, and to observe the operations and methods of the Service Provider, its agents, servants and employees. 8. Removal and Ownership In the event of termination or contract expiration, all rest room supplies and paper products shall remain the Property of the City. 9. Inventory Levels The City may, from time to time, establish certain minimum inventories of supplies, materials and equipment to be maintained by the Service Provider. Recommendations by the Service Provider are expected at least annually. B. EQUIPMENT OR ITEMS SPECIFICATION Service Provider furnished equipment, tools, and supplies shall meet minimum standards as follows: 1. Equipment and Tools All mechanical equipment and tools shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces. Electrical equipment used by the Service Provider shall be UL approved, meet OSHA requirements, and all other safety requirements as specified in the contract. The equipment must operate using existing circuits. It shall be the Service Provider’s responsibility to prevent operation, or attempted operation, by custodial employees, or equipment or combinations of equipment which require electrical power exceeding the capacity of existing circuits. Such equipment shall be of the size and type most efficiently used for high quality work of this kind and shall meet with the approval of the City Representative. Equipment deemed by the City to be of improper design, or inadequate for the purpose intended shall be removed from the premises and replaced with satisfactory equipment at no expense to the City. 2. Cleaning Supplies A list of products used by the Service Provider shall be submitted to the City for approval during the startup period. All listed equipment and materials are the responsibility of the Service Provider. These specific products will need to be supplied and used by the Service Provider as indicated: Accelerated hydrogen peroxide based green seal chemical with solution dispensing on the RFP 8022 Custodial Services Page 19 of 212 bottle is required for all surfaces. This Disinfectant is to be used on all rest room and locker room surfaces. Non-ammoniated glass cleaner on tinted glass. Stainless steel cleaner on the EPIC locker room stainless fixtures only. Not on other surfaces. The following products cannot be used at the City for any maintenance purpose: pine oils, bleach, ammonia, de-scalers, lye, oven cleaners, steel wool, and powdered cleansers. Samples of additional janitorial supplies which may be recommended by the Service Provider shall be submitted to the City Representative for approval thirty (30) days prior to the contract start date, or date of intended use. The pH of any cleaning materials shall not exceed nine (9). The Contractor must use green seal, cleaning chemicals. All boxes shall be broken down and recycled. All chemical containers rinsed and recycled as appropriate. Quiet vacuums are to be used in day cleaning. Micro fiber cloths and micro fiber floor mops are to be used for cleaning. 3. Material Safety Data Sheet The Service Provider shall submit Material Safety Data Sheets on all products prior to contract start up, in a form acceptable to the City. B. Systems Support As may be requested by the City, the Service Provider is to provide the systems and technical expertise necessary to set or redefine staffing labor and resource requirements. Those providing this support shall be experienced and competent, and shall develop their recommendations on the basis of the City defined cleanliness levels. C. SERVICE PROVIDER RESOURCE RESPONSIBILITY The Service Provider shall contractually establish and provide all labor, equipment, tools, supplies, supervision, management and other resources and services necessary to achieve the cleanliness, customer satisfaction and management response specifications as defined in the agreement. This commitment MUST include all routine, periodic, project and other tasks and frequencies needed to meet the quality specifications noted. It is intended that no project or special work is billable under this contract, except in a rare or unusual situation. And in this event, written authorization must be obtained for added billable work. The Service Provider will notify the City, with a written order, and will schedule each special project to be performed, when such work supervision falls outside the context of the agreement. D. SERVICE PROVIDER STAFFING The Service Provider shall be obligated to provide its proposed number of custodial personnel to perform the duties required in accordance with this agreement at all times. The Service Provider shall keep on file and furnish to the City Representative a monthly report that includes a list of the names of all personnel presently working in each building and number of hours worked by each person, as certified by the Service Provider’s time records. RFP 8022 Custodial Services Page 20 of 212 All employees of Service Provider employed to carry out the custodial cleaning services proposed are subject to final approval by the City. All employees of the Service Provider will be required to adhere to City Security, Fire and Safety Regulations for Service Provider employees. Service Provider agrees that it will, upon notice from the City, remove any supervisor or employee who is, for any reason, unsatisfactory to the City, and replace him/her with an employee satisfactory to the City. The Service Provider shall not represent that it and its employees are either agents or employees of the City. All Service Provider personnel shall be physically able to do their assigned work. All Service Provider personnel shall be capable employees, thoroughly trained and qualified in the work assigned to them. The employee shall receive a copy of the Building Information Sheet along with appropriate training specific to the needs of the building (buildings) prior to performing the cleaning duties. A copy of the supervisor’s training record must be maintained and provided to the City in advance of employment on site. Every new employee must receive OSHA’s Hazardous Communication Program training using an established program, prior to working in any City building. The Service Provider agrees that only assigned personnel will be permitted on the City premises and no other personnel including, but not limited to salesmen, friends, relatives or minors, will be allowed on premises without prior notice and approval by the City. The Service Provider employees shall schedule all routine, project, and other work in such a way as not to interfere with regularly scheduled City activities and within the time constraints specified by the City. E. CUSTOMER SERVICE POLICY The Service Provider shall establish a clear Customer Service Policy which is communicated to its employees. F. SITE MANAGEMENT The Service Provider shall provide nonworking managers and supervisors to ensure the performance of the work and proper supervision of cleaning employees. These managers working hours shall be during the work hours of the custodians, 4am-11pm. The Site Manager shall demonstrate adequate knowledge of cleaning equipment, tools, chemicals, techniques, and related activities and shall be able to recognize any situations or circumstances under which the cleaning techniques defined may be improved upon. Proof of this training and knowledge is required. RFP 8022 Custodial Services Page 21 of 212 The City shall have the right to make minor adjustments in the tasks, areas, or employees if such minor adjustments do not cause an increase or decrease in the quality and performance targets to be achieved. It is understood that additional building space or other areas may be added, at the City’s option, utilizing the change order procedures outlined in this document. The City shall have the right to cause the Service Provider to replace any individual functioning as Site Manger or supervisor. G. INSURANCE REQUIREMENTS 1. Workers’ Compensation & Employer’s Liability. The Service Provider shall maintain during the life of this agreement: a. Workers’ Compensation insurance with statutory limits as required by Colorado law. b. Employer’s Liability insurance with limits of $100,000 per accident, $500,000 disease aggregate, and $100,000 disease each employee. 2. Commercial General & Vehicle Liability. The Service Provider shall maintain during the life of this Agreement such commercial general liability and automobile liability insurance as will provide coverage for damage claims of personal injury, including accidental death, as well as for claims for property damage, which may arise directly or indirectly from the performance of work under this Agreement. Coverage for property damage shall be on a “broad form” basis. The Amount of insurance for each coverage, Commercial General and Vehicle, shall not be less than $1,000,000 combined single limits for bodily injury and property damage. In the event any work is performed by a subcontractor, the Service Provider shall be responsible for any liability directly or indirectly arising out of the work performed under this Agreement by a subcontractor, which liability is not covered by the subcontractor’s insurance. H. SPECIAL REQUIREMENTS Service Provider must ensure all exterior doors are locked, as necessary, while cleaning and upon leaving the buildings. All rooms which are found locked are to be relocked after cleaning. The City requires the Service Provider to turn off all lights as cleaning is completed. Cleaning Teams should remain together as much as possible to conserve power within the buildings. Security Alarms must be disarmed and armed using the correct procedures. $50 will be charged each time the Police are dispatched because the Service Provider has set off the alarm. RFP 8022 Custodial Services Page 22 of 212 4. CITY SUPPLIED ITEMS A. UTILITIES The City will provide, at no cost to the Service Provider, electricity and water utilities. B. OFFICE SPACE The City will provide, at no cost to the Service Provider, desk space at Operation Services at 300 Laporte in which to establish an on-site presence. Custodial closets are located in various City facilities, as denoted on the building floor plans presented in the Supplemental Information, for the storage of supplies, materials and equipment. 5. SERVICE PROVIDER OPERATIONAL REQUIREMENTS A. KEY CONTROL The Service Provider shall establish and implement adequate methods of ensuring that all keys issued to the Service Provider by the City are not lost or misplaced and are not used by unauthorized person. They shall not be marked with identifying building name. As a minimum, all such keys shall be kept in a locked key board in the office of the Service Provider. The Service Provider shall provide the City with keys necessary to open the locked key board. No keys issued to the Service Provider shall be duplicated. Access Cards and fobs will be issued in the name of the Service Provider’s custodians. City Rep to be notified immediately when a custodian is no longer an employee of the Service Provider. The fob will be canceled and reinstated in the new custodian’s name. All access fobs and keys will be furnished by the City. All lost access fobs and keys must be reported immediately to the City Representative. Fobs will be canceled in the system. There is a $30 fee for replacement of lost fobs. All lost keys will be replaced by the City, not by the Service Provider. However, the sum of $30.00 will be charged the Service Provider for each key or access fob that is lost by the Service Provider. Furthermore, if keys are lost or duplicated by the Service Provider and, in the opinion of the City, it is necessary to replace or recode locks for reasons of security, the direct cost of such replacement or recoding will be paid by the Service Provider. It is the responsibility of the Service Provider to prohibit the use of keys or fobs by persons other than those supervised by the Service Provider’s employees. It is also the responsibility of the Service Provider to prohibit the opening of locked areas by the Service Provider’s employees to permit entrance of persons other RFP 8022 Custodial Services Page 23 of 212 than Service Provider’s employees engaged in the performance of assigned work in those areas. B. LOST AND FOUND It shall be the responsibility of the Service Provider to instruct its staff and employees that all articles of possible personal or monetary value found by the Service Provider’s employees be turned in to the City at Operation Services at 300 Laporte. C. TIME CARDS/PAYROLL DOCUMENTATION All of Service Provider’s employees shall be required to call in or sign a time sheet at the start and end of each shift. This record shall be submitted to the City to confirm actual labor cost on invoices submitted, and in any event, shall comply with the City’s requirement for auditing Service Provider labor hours. D. PROBLEM IDENTIFICATION All supervisors will be responsible to call and leave a report for the City Representative identifying any needed repairs to the building, its furnishings, its fixtures, its mechanical equipment and other such items. Service Provider supervisors will also call when in their opinion, carpeting needs to be extracted. This information will be called in on a daily basis. If the problem is critical in nature and requires immediate action, they shall call Operations Services emergency number immediately. E. REPORTING SYSTEM The Service Provider shall maintain records adequate to reflect, in accordance with sound accounting and administrative practices, all services provided under the agreement. It shall issue such reports as the City may reasonably request, including but not limited to monthly and quarterly cumulative accounting reports. All records shall identify area-by-area and building-by-building data. At the City’s request, the Service Provider shall make all payroll records, training records, invoices for materials, and other relevant records pertinent to the contract available to the City Representative or its authorized representative for the purposes of inspection and audit of such records. Any substantive changes affecting any dimension of work performed shall be brought to the immediate attention of the City. The Service Provider shall not enter into any agreement or take any action which may interfere with the rights of the City as noted under this contract, or compromise with City’s ability to serve the needs of its physical plant, occupants, employees, management, or customers. F. SPECIFIC REPORT REQUIREMENTS 1. Daily a. The Service Provider shall maintain daily weekday contact with the City Representative. RFP 8022 Custodial Services Page 24 of 212 b. A list of problems found by supervisors, are to be called into City Representative’s voice mail nightly. (Emergency calls to Operations Services emergency number.) c. Work orders will be issued for cleaning complaints made by City personnel or for work requests. These shall be reviewed daily by the Service Provider for follow up and resolution. The Service Provider shall sign, date and return on or before the due date. d. A log listing the names of the Service Provider’s personnel present for work daily and the number of hours worked by each person shall be available. 2. Weekly Periodic Floor Care Reporting. The Service Provider shall log all the periodic floor care that is completed each night. This log shall be available for weekly review by the City Representative. 3. Monthly Service Provider shall be available to inspect buildings on a monthly basis with City Representative. Results will be provided to the Service Provider. Schedule 9 – A schedule 9 sheet for each building is due on the first business day of every month along with an invoice showing each buildings total cost. G. SAFETY AND HEALTH The Service Provider must promptly report to the City cases of death, occupational disease and injury caused by work on the job. Verbal notification must be followed by a written report describing the incident. The Service Provider must provide emergency first aid and treatment of job-related injuries in accordance with the requirements of its insurance plan. H. RELIEF PERSONNEL The Service Provider shall employ an adequate quantity of on-call relief personnel not permanently assigned to the Facility who shall be pre-approved and used to complete the work assignment of absent employees normally assigned to work in a specific area. Such relief personnel may perform authorized project work when not performing routine work. These relief personnel shall not be charged against the City, directly or indirectly, including wages, benefits and/or other costs regardless of the regular or overtime hours worked, when replacing regular workers. If the Site Manager or a supervisor is absent, the Service Provider shall provide a replacement that is competent and has been given the authority to carry out the duties of the Site Manager, subject to the approval of the City. RFP 8022 Custodial Services Page 25 of 212 I. SOLICITING All soliciting is prohibited on the City premises by Service Provider employees. Service Provider shall inform its employees of this policy prior to their beginning work under the contract. J. ACCESS TO CITY FACILITIES Prior to beginning work under this Contract, the Service Provider must obtain a background clearance using Colorado Data Base Investigations and/or Colorado Bureau of Investigations-Crime Information Center. Also Service Provider must check for valid documents through Homeland Security, Immigration and Custom Enforcement (ICE). An appointment must be made by the Service Provider with Operations Services, City of Fort Collins, 970-221-6610, for a City picture ID. The Service provider must bring a copy of the CBI report for City records. The City may deny clearance to any person who:  Has an active criminal arrest warrant;  Has a felony arrest or conviction;  Has a drug-related misdemeanor or drug-related petty offensive conviction  Has a non-drug-related misdemeanor or a petty offensive conviction within the past three (3) years;  Is a suspect in an active criminal investigation;  Was previously terminated from employment by the City of Fort Collins;  Is determined to be a threat to the safety of persons or property or to the confidentiality of City information. Operations Services shall provide the Service Provider with a picture identification tag for all persons given clearance. Such identification tags shall be displayed, in an easily seen manner, on all employees while working in City buildings. Identification tags and access fobs shall immediately be returned to the City Representative when the employee no longer works for the Service Provider in City Buildings. Any Service Provider employee without a properly displayed identification card is subject to immediate eviction from the City Building. The Service Provider shall provide the City with a current and complete list of the names, I.D. card numbers, address and telephone numbers of all Service Provider personnel providing services under this agreement. The Service Provider shall keep this list current and shall immediately inform the City of all personnel changes. 6. SPECIAL PROVISIONS A. TYPE OF CONTRACT The City contemplates the award of a Fixed Cost, Incentive Performance Contract for custodial cleaning services resulting from this qualification process. RFP 8022 Custodial Services Page 26 of 212 B. PERFORMANCE INCENTIVE PAYMENT SYSTEM The City will reimburse the Service Provider for approved services, subject to the following incentive payment system: (compensation on specific building basis). 1. If the quality specification range required by this Agreement is not achieved, the Service Provider’s monthly compensation shall be based on the Service Provider’s operating cost, defined as: Full monthly building invoice less profit, adjusted for any City credits, as provided by this RFP. 2. If the quality specification range required by this Agreement is achieved, the Service Provider’s monthly compensation shall be based on the Service Provider’s full monthly building invoice, adjusted for any City credits, as provided by this RFP. 3. If the quality specification range required by this Agreement is exceeded, the Service Provider’s monthly compensation shall be based on the Service Provider’s full monthly building invoice, plus up to 10% incentive (1% incentive for each 1% performance over the target range), adjusted for any City credits, as provided by this RFP. 4. The Service Provider is required to award at least 5% of the total incentive received each month for each building to the Site Management and 10% to the Custodian/s for the particular building they clean. The first three months of the contract is a grace period, allowing all parties time to become familiar with the quality management system, for the Service Provider to become familiar with the facilities, and for the Service Provider to complete their phase in plan. There will be no incentives paid nor profits penalized for the first ninety (90) days of the contract. C. STATEMENTS AND INVOICING The Service Provider shall prepare and submit to the City Representative an operating report and invoices for all work, including special projects work. The operating report shall consist of an explanation of all charges incurred due to the regular monthly execution of the contract and as indicated below. The monthly invoice shall reflect the contract price only as justified by the operating report. Approved reimbursable items are to be treated separately. 1. Routine Work A monthly statement shall be submitted for routine Service Provider hours actually worked in each specific building. An invoice for each monthly period in each building is to be submitted as an attachment to the monthly operating report. 2. Special Project Work RFP 8022 Custodial Services Page 27 of 212 A monthly statement shall be submitted for completed special projects work which is outside the scope of the agreement. The entire project work must be completed in accordance with the City work order procedure and policy. All invoices are to be submitted as an attachment to the Service Provider’s monthly operating report. Payments shall be made in response to invoices submitted to: City of Fort Collins Accounting Dept. (P.O. Box 580) Fort Collins, CO 80522-0580 The City shall pay the amount invoiced for work performed under the agreement for that accounting period within thirty (30) days of receipt of invoices, provided that such payments shall be subject to audits by the City and that any resulting adjustments in favor of the City shall be applied as a credit to the next payment to be made to Service Provider pursuant to the agreement. D. DEDUCTIONS, ADJUSTMENTS AND DAMAGES The City shall have the right to assess damages for breach of the Service Provider’s obligations. The exercise of its rights shall not preclude the City’s right to terminate or revoke the agreement. Deductions and adjustments (as a credit to the Service Provider’s invoice) are a valid right of the City. Typical deductions include, but are not limited to: - If the Service Provider fails to perform the work required to achieve the quality specifications, damages, will be assessed on the basis of the hours, wage rate costs and other costs expended by the City to achieve the quality specifications. - If the Service Provider fails to complete its responsibility per contract and results in being phased out (per its proposal), any damages which might result shall be subject to financial remedy and deduction on the basis of financial loss, or added costs, to the City. - The Service Provider shall be held accountable and liable to the City for any damages to the City facilities, fixtures, furnishings, equipment, grounds, or personal injury to City employees, invitees, or licensees, caused by the Service Provider, its employees, or others under its charge. - The value of unaccounted for, lost, damaged or missing City equipment, materials, supplies or other property shall be deducted, at the discretion of the City. RFP 8022 Custodial Services Page 28 of 212 - The value of labor hours warranted, but not worked, regardless of reason. - $50.00 will be deducted each time the police or security company are dispatched to a building because the Service Provider has set off the security alarm. In addition to the above, the City shall have the right to withhold monies as a credit from any monthly payments, otherwise due to the Service Provider, as may be deemed necessary to protect the City against failure or delay in performance by the Service Provider of its obligations, without revoking or terminating the contract. RFP 8022 Custodial Services Page 29 of 212 EXHIBIT B Fee Schedule VENDOR SERVICE PROGRAM AND PRICING INFORMATION PACKAGE RFP 8022 Custodial Services Page 30 of 212 A. PROPOSAL INSTRUCTIONS Instructions for completing and submitting this proposal package are provided below. Your proposal is expected to follow these guidelines and may not be considered if not in compliance. If you have questions pertaining to the proposal process, please contact Doug Clapp, Senior Buyer, City of Fort Collins, at 970-221-6776 or fax at 970-221-6534 or email dclapp@fcgov.com. For questions pertaining to custodial operations; please contact Jim Pierce, City of Fort Collins, at 970-221-6592 or email jipierce@fcgov.com. 1. Structure of Information Each Vendor’s information shall be presented in two (2) major parts, designated “Service Program” and “Pricing Information” respectively. A complete set of Information Package forms must be submitted for each proposal or alternate proposal. The Vendor may submit alternate proposals or proposals which deviate from the requirements of the Information Package, provided the Vendor is also submitting one set that is responsive to the RFP. Such alternate proposals may be considered if the Vendor provides sufficient documentation to show that the overall performance requirements of the City would be improved or not compromised. Alternate proposals shall be clearly identified as such and must be submitted on the same forms and in the same manner. 2. Number of Copies Proposal submission via email is preferred. Proposals shall be submitted in Microsoft Word or PDF format and e-mailed to: purchasing@fcgov.com, if electing to submit hard copy proposals instead, five (5) copies will be received at the City of Fort Collins' Purchasing Division, 215 North Mason St., 2nd floor, Fort Collins, Colorado 80524. Proposals will be received before 3:00 p.m. (our clock), November 21, 2014 and referenced as Proposal No. 8022. If delivered, they are to be sent to 215 North Mason Street, 2nd Floor, Fort Collins, Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, 80522- 0580. 3. Oral Presentation Vendors may be required to give an oral presentation of its information to representatives of the City. Vendors will be invited to participate in such oral presentations, based on evaluation of written proposals. This will provide an opportunity for the vendor to clarify or elaborate on the submission, but will in no way change the vendor’s original submission. All vendors agree to explain the method used to arrive at any or all figures. Selection of a vendor for the oral presentation phase shall not infer that the vendor has been or will be awarded a contract under this RFP. RFP 8022 Custodial Services Page 31 of 212 4. Information Evaluation The information requested by the Service and Pricing bid package will serve as the evaluation document. This information will be evaluated by the City of Fort Collins. Your information must be prepared in accordance with the instructions presented in this package. You will be notified in writing if your company successfully qualifies and is selected as a finalist in this process. 5. Ownership of Information Whether or not a contract is awarded to any Vendor as a result of, or in connection with, the submission of a package, the City shall have the right to use or disclose the information to its staff and its agents or representatives only to the extent necessary to fully evaluate the Vendor’s information. Information submitted which is proprietary must be marked as such by page or paragraph. The proposal is subject to CORA public records. 6. Cost of Preparation The City is not obligated by reason of this RFP or any other reason to pay any cost to the Vendor for the preparation and submission of information. 7. Disqualification of Vendors By way of illustration only and not limitation, any of the following causes may be considered as sufficient for the disqualification of a Vendor and the rejection of its bid: - Submission of more than one information package for the same work by and individual, firm, partnership, or corporation under different names. - Evidence of collusion among Vendors. - Previous known participation in collusive bidding. - Previous failure to perform satisfactorily or discharge the responsibilities of a City contract. - Omissions, alterations of form, conditions, limitations, or other irregularities of any kind in submissions. The City reserves the right to waive any irregularities in submissions. The City reserves the right to reject any and all information packages submitted for any reason whatsoever without cause. 8. Information Forms The forms which follow are to be completed and submitted as the Vendor’s specific service program and pricing information. These forms are considered a segment of the official information package and will serve as the sole basis for this evaluation. The attached Cover Sheet serves to cover the Vendor’s information package. It must be completed and signed. RFP 8022 Custodial Services Page 32 of 212 Since all packages will be viewed collectively, make sure each attached item page is returned, and that any added pages of response are attached. 9. Service Program - Items A-K Evaluation will be made of how the proposed activities, techniques, resources, programs, and systems will be performed to achieve the City’s quality objectives. The City will judge the content and completeness of the Vendor’s response. The service program will not be considered complete unless it provides a full response to Items A through K attached. 10. Pricing Information – Schedules 1-8 Provide a detailed price breakdown of all costs and expenses to be charged to this contract. Proposals must contain individual prices for ALL listed buildings. It is the intent of the City of Fort Collins to define the value of the price and service program relationship in its selection process. The pricing information shall also include the completed representations and certifications required by the RFP. B. INFORMATION PACKAGE FORMS Attached you will find the information package forms which are to be used to submit your service program and pricing information. Please provide all information requested. This information will be used within the framework of the RFP, this information package, and the evaluation process. Omissions or missing information will be considered a reflection of the Vendor’s management effectiveness and performance capability. RFP 8022 Custodial Services Page 33 of 212 Vendor Cover Sheet Firm 1. Location of Corporate Headquarters and Local Office& Web site. Contacts: Titles: Phones and Faxes: Email: Number of miles from local office to City of Fort Collins: 2. Key Personnel: (name, title, phone number): 3. Number of years in Custodial Business: 4. Active Geographic Market: National International Regional (describe): Local (describe): *Include the cities and states comprising the outer boundaries of the geographic areas in which you currently have business: You may provide a list or attach a marked map. 5. Management personnel to be contacted for more information: Name: Email: Phone number: Title: 6. Company is: Individually Owned Partnership Disadvantaged Business Enterprise Corporation State of incorporation Other (explain) 7. Federal Employer Identification Number: Signature of Company Representative Date: Print Name RFP 8022 Custodial Services Page 34 of 212 Item A Management Structure Please provide your company’s organization chart including position titles, names and years of service for management personnel. Also, please describe the role in site support your off-site management staff will provide. For example, how often will your area manager visit the site? What will be accomplished during those visits? Please be specific, as the evaluation team will not assume the site will be adequately supported unless you provide the details. Attach additional pages as needed RFP 8022 Custodial Services Page 35 of 212 Item B Site Manager Qualifications Please provide resumes identifying the site manager and assistant site manager(s) who will be assigned to this facility. You may complete this form or attach their resumes. Please use names with the position titles. The qualifications of the site manager and the assistant site manager will be assessed as a fundamental indicator of the Vendor’s qualifications. The designated site manager must be managing cleaning operations at a similar site, and be otherwise acceptable for this assignment. Failure to actually assign approved staff will be considered a breach of this contract. Vendor must guarantee the proposed site manager will remain as site manager for a minimum of one year, unless replacement is at the request of the City or if a change of site manager is otherwise agreed to by the City. Failure to comply with this requirement will be considered a breach of this contract. Name Qualifications/Experience RFP 8022 Custodial Services Page 36 of 212 Item C Safety Data 1. List OSHA Recordable Incident Rate: 2. List OSHA Lost Days Away Rate: 3. Do you have a written safety program? Yes No Please attach a description of the site specific safety program you would put in place. 4. Do you conduct job safety inspections? Yes No Please attach a description. 5. Total employee hours worked last year: Hours 6. Do you hold site safety meetings? Yes No Please describe: Supervisors: Yes No Frequency per Employees: Yes No Frequency per New Hires: Yes No Frequency per 7. List your firm’s insurance intra- and interstate Experience Modification Rates (EMR) or provide your inhouse data if you don’t have EMR’s, for the three most recent years. 20 EMR ; 20 EMR ; 20 EMR 8. Do you have a written Hazard Communication program? Please attach a description. 9. Describe your employee orientation and ongoing safety training programs, including personal safety training such as lifting restrictions. Attach additional pages as needed RFP 8022 Custodial Services Page 37 of 212 Item D Vendor Training Programs Training is considered a primary indicator of the Vendor’s capability to meet the City’s Quality requirements. Describe, or attach a copy of, the following training programs: 1. The cleaning training program you have found to be successful. 2. The management training program(s) for site managers and assistant site managers. 3. Training provided to ensure professional behavior of on-site staff. Please indicate the amount of resources committed to company-wide training: All Staff Percent of total revenue: % Actual Dollars: $ Cleaner Level Percent of total revenue: % Actual Dollars: $ Attach additional pages as needed RFP 8022 Custodial Services Page 38 of 212 Item E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completing one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING POSITION # FT # PT Nightly Hrs. Total Weekly Hrs. Manager Supervisor Lead Cleaner 1 Cleaner 2 Cleaner 3 Other Floor person Totals RFP 8022 Custodial Services Page 39 of 212 Item F Recommended Service Program The Vendor is to use whatever frequency of work and procedure deemed to be most effective in achieving the Quality Specifications and Task Frequencies presented in the RFP. The Vendor shall document its recommended tasks and frequencies, etc. by type of room and present them as its Service Program. All services shall be performed as described in this proposal. This is an opportunity to demonstrate your company’s technical and systems capabilities….that is, how your program is unique, different, or especially effective. We want to know how you intend to meet the Quality Specifications, reduced services, varied schedules and management of many locations throughout the City. The more tailored and precise your description, the better. We want to know how you will perform the cleaning requested. In what way will you prepare your team to accomplish this kind of a schedule to meet our needs to reduce energy costs by not cleaning in the evening hours? Attach additional pages as needed RFP 8022 Custodial Services Page 40 of 212 Item G Productivity Standards Please list the productivity standards (square feet cleaned per hour) used to develop the staffing commitment detailed in Item E. This list should be broken down into whatever categories will enable the evaluation team to review your proposed equipment, tasks, and frequencies and verify your staffing figures. Carpeted versus non-carpeted productivity rates should be indicated. Task/Function Productivity Standard by Type of Space Carpeted Non-Carpeted RFP 8022 Custodial Services Page 41 of 212 Item H Floor Care Plan Please describe your specific floor care plan for the types of floor surfaces which are to be maintained under this agreement. Remember, you are responsible for all cleaning tasks – routine, periodic and project activity needed to maintain floor surfaces, with the exception of carpet extraction. Indicate the tasks, frequencies and equipment which best describes your commitment in the care of all floor surfaces. Please describe your programs for carpet, hard floor, ceramic tile and other floor surfaces separately and how you will achieve this floor care on the specified cleaning schedule. Also, please specifically describe your floor plans to care for the wood floors, stone floors, Pulastic flooring, Marmoleum, Stained Concrete, and Sport Court floors in our buildings. The productivity rates used to support your floor care plan should be indicated for each type of surface and activity. RFP 8022 Custodial Services Page 42 of 212 Item I Proposed Equipment List the type and quantity of equipment you are proposing for use at this facility. Enhancing efficiency and effectiveness, together with labor saving devices are considered essential to the achievement of the City of Fort Collins’ cost and quality goals. Attach equipment description, model number or specification sheets which may prove helpful in evaluating your equipment recommendations. Please indicate the use or advantage of each recommendation. RFP 8022 Custodial Services Page 43 of 212 Item J Summary Information 1. Total cleanable square feet 2. Total daily cleaner staff hours 3. Total daily supervisory hours 4. Total all daily labor hours 5. Number of cleaners 6. Number of supervisors (non-working leads) 7. Labor productivity: Item 1= Item 2 8. Supervisor ratio: People Item 5= Item 6 Hours Item 2= Item 3 RFP 8022 Custodial Services Page 44 of 212 Item K Reference List Vendors will be evaluated based on current and past success in providing the same quality of services in a similar environment. References should be accounts which were worked on within the past three (3) years and have similar characteristics, such as type of business, size and conditions. This list should include the account currently managed by your proposed site manager. 1. Institution: Address: Facility representative: Title: Telephone number: Email: Years of service: Length of current contract: Square feet under contract: # Buildings involved: # Custodians: Approximate cleaning budget: Type of facility (e.g., municipality): 2. Institution: Address: Facility representative: Title: Telephone number: Email: Years of service: Length of current contract: Square feet under contract: # Buildings involved: # Custodians: Approximate cleaning budget: Type of facility (e.g., municipality): 3. Institution: Address: Facility representative: Title: Telephone number: Email: Years of service: Length of current contract: Square feet under contract: # Buildings involved: # Custodians: Approximate cleaning budget: RFP 8022 Custodial Services Page 45 of 212 Pricing Information and Schedules 1. Please complete the attached price schedules (1 through 8) for each proposal or alternate submitted. 2. A completed Schedule 9 will be required only from the successful firm at time of Notice of Award. Retain this form in case you are notified of attaining finalist status. 3. The following certificates and documents need to be submitted only upon Notice of Award to the successful firm: a). Certificates of Insurance must be provided for: Workers Compensation General Comprehensive Liability Comprehensive Automobile Liability b). When the contract is awarded, the successful Vendor is required to provide a performance bond equal to 5% of the contract price. An approved irrevocable letter of credit made out to the benefit of the City of Fort Collins may be substituted for the performance bond. RFP 8022 Custodial Services Page 46 of 212 Schedule 1 Consumable Supplies ITEM UNIT COST Toilet Paper-Jr. Jumbo Toilet Paper – Sm. Rolls Paper Towels - Cormatic Hand Soap - Gallons Shower Soap - Gallons Trash Liners: Size: Size: Size: Size: Toilet Seat Liners Other: Total Monthly Cost Total Yearly Cost RFP 8022 Custodial Services Page 47 of 212 Schedule 2 Proposed Equipment Inventory Type of Equipment Make/Model Total cost Quantity #Years Depreciation Monthly Cost Total Annual Cost Monthly Cost Attach additional pages as needed. RFP 8022 Custodial Services Page 48 of 212 Schedule 3 Overhead Breakdown Please provide figures as dollars and as a percent of total price for each category. Percent of price shall be calculated as: Annual Overhead/Annual Services (from Schedule 7). Item Cleaning Staff $ Amt. % Mgmt/Supervision $ Amt. % FICA State Unemployment Insurance Federal Unemployment Insurance Workers Compensation Insurance General Liability Insurance Automotive Insurance Pension/Welfare Vacation Training Health Insurance Other( ) Overhead Profit Total Annual Cost Total Monthly Cost Percent of Total Price RFP 8022 Custodial Services Page 49 of 212 Schedule 4 Direct Staffing Expense DAY STAFF Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 1 Cleaner 2 Cleaner 3 Floor person Other Lead Supervisor Manager NIGHT STAFF Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 1 Cleaner 2 Cleaner 3 Floor person Other Lead Supervisor Manager WEEKEND STAFF Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 1 Cleaner 2 Cleaner 3 Floor person Other Lead Supervisor Manager AFTER HRS/EMERGENCY Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 1 SUMMARY OF TOTAL STAFF Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 1 Cleaner 2 Cleaner 3 Floor person Other Lead Supervisor Manager RFP 8022 Custodial Services Page 51 of 212 Schedule 5 Direct Supply Expense Chemicals and Materials Item Quantity Cost Each Annual Cost Monthly Cost RFP 8022 Custodial Services Page 52 of 212 Schedule 6 Other Direct Expenses Item Quantity Cost Each Annual Cost Monthly Cost Uniforms Licenses Travel Recruiting Tools Subcontract* Postage Vehicle * Attach Explanation RFP 8022 Custodial Services Page 53 of 212 Schedule 7 Summary Price Proposal Direct Staff Position Number People Annual Hours Annual Cost Monthly Price %of Cleaner 1 Cleaner 2 Cleaner 3 Lead Supervisors Manager Floor person Other Total Direct Overhead Expense Annual Cost Monthly Price % of FICA State Unemployment Insurance Federal Unemployment Insurance Workers Compensation Insurance General Liability Insurance Automobile Insurance Pension/Welfare Vacation Training Health Insurance Other( ) Total Other Direct Expenses Annual Cost Monthly Price % of Consumables Equipment Supplies Other ( ) Total Administrative and Overhead Profit Total Service Cost: RFP 8022 Custodial Services Page 54 of 212 Schedule 8 Price Review 1. Task / Frequency Spreadsheets - Adm – Class A $__________________ Adm – Class B $__________________ Rec Centers $__________________ Library/ Museum $__________________ Maintenance/Fleet/Shops $__________________ 2. Total Annual Price $ 3. Dollar Value of Credit Hours: Supervision Credit Hour= $ Cleaner Credit Hour= $ 4. Cost per square foot: Total Annual Price = Total Cleanable Square Feet EXTRA WORK PRICE COMMITTMENT Type of work Hourly Rate SF price Construction/remodel cleanup(inside building) _____________ Extra work off normal work hours _____________ Extra work scheduled during your working hours _____________ 24hr Call for Blood/Body Fluid Cleanup ______________ (1 hr. minimum) Floor finishing(new VCT) _____________ RFP 8022 Custodial Services Page 55 of 212 Schedule 9 Monthly Billing Structure The City of Fort Collins will require monthly billing, by building. If your firm is selected, you will be required to submit a proposed monthly billing for review by the Fort Collins evaluation team. Your billings each month will be submitted in this manner. The billing may be presented in any format desired, providing it contains the following information: Building Name Labor Cost Bid Labor Credit Labor Billed Direct Overhead Other Direct Admin & Overhead Sub Profit +1 Total Incent. Amt. Total Building Name Labor Cost Bid Labor Credit Labor Billed Direct Overhead Other Direct Admin & Overhead Sub Profit +1 Total Incent. Amt. Total Building Name Labor Cost Bid Labor Credit Labor Billed Direct Overhead Other Direct EXHIBIT C CERTIFICATE OF INSURANCE REQUIREMENTS 1. The Professional/Service Provider will provide, from insurance companies acceptable to the City, the insurance coverage designated hereinafter and pay all costs. Before commencing work under this bid, the Professional/Service Provider shall furnish the City with certificates of insurance showing the type, amount, class of operations covered, effective dates and date of expiration of policies, and containing substantially the following statement: “The insurance evidenced by this Certificate will not reduce coverage or limits and will not be cancelled, except after thirty (30) days written notice has been received by the City of Fort Collins.” In case of the breach of any provision of the Insurance Requirements, the City, at its option, may take out and maintain, at the expense of the Professional/Service Provider, such insurance as the City may deem proper and may deduct the cost of such insurance from any monies which may be due or become due the Professional/Service Provider under this Agreement. The City, its officers, agents and employees shall be named as additional insureds on the Professional/Service Provider 's general liability and automobile liability insurance policies for any claims arising out of work performed under this Agreement. 2. Insurance coverages shall be as follows: A. Workers' Compensation & Employer's Liability. The Professional/Service Provider shall maintain during the life of this Agreement for all of the Professional/Service Provider's employees engaged in work performed under this agreement: 1. Workers' Compensation insurance with statutory limits as required by Colorado law. 2. Employer's Liability insurance with limits of $100,000 per accident, $500,000 disease aggregate, and $100,000 disease each employee. B. Commercial General & Vehicle Liability. The Professional/Service Provider shall maintain during the life of this Agreement such commercial general liability and automobile liability insurance as will provide coverage for damage claims of personal injury, including accidental death, as well as for claims for property damage, which may arise directly or indirectly from the performance of work under this Agreement. Coverage for property damage shall be on a "broad form" basis. The amount of insurance for each coverage, Commercial General and Vehicle, shall not be less than $1,000,000 combined single limits for bodily injury and property damage. In the event any work is performed by a subcontractor, the Professional/Service Provider shall be responsible for any liability directly or indirectly arising out of the work performed under this Agreement by a subcontractor, which liability is not covered by the subcontractor's insurance. RFP 8022 Custodial Services Page 57 of 212 RFP 8022 Custodial Services Page 58 of 212 EXHIBIT D: SERVICES AGREEMENT Custodial Services Sample SERVICES AGREEMENT THIS AGREEMENT made and entered into the day and year set forth below by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and , hereinafter referred to as "Service Provider". WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Service Provider agrees to provide services in accordance with the scope of services attached hereto as Exhibit "A", consisting of ( ) page and incorporated herein by this reference. Irrespective of references in Exhibit A to certain named third parties, Service Provider shall be solely responsible for performance of all duties hereunder. 2. The Work Schedule. [Optional] The services to be performed pursuant to this Agreement shall be performed in accordance with the Work Schedule attached hereto as Exhibit "B", consisting of ( ) page , and incorporated herein by this reference. 3. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated within ( ) days following execution of this Agreement. Services shall be completed no later than . Time is of the essence. Any extensions of the time limit set forth above must be agreed upon in a writing signed by the parties. 4. Contract Period. [Option 1] This Agreement shall commence upon the date of execution RFP 8022 Custodial Services Page 59 of 212 shown on the signature page of this Agreement and shall continue in full force and effect for one (1) year, unless sooner terminated as herein provided. In addition, at the option of the City, the Agreement may be extended for an additional period of one (1) year at the rates provided with written notice to the Service Provider mailed no later than ninety (90) days prior to contract end. 5. Contract Period. [Option 2] This Agreement shall commence , 200 , and shall continue in full force and effect until , 200 , unless sooner terminated as herein provided. In addition, at the option of the City, the Agreement may be extended for additional one year periods not to exceed ( ) additional one year periods. Renewals and pricing changes shall be negotiated by and agreed to by both parties. Written notice of renewal shall be provided to the Service Provider and mailed no later than thirty (30) days prior to contract end. 6. Delay. If either party is prevented in whole or in part from performing its obligations by unforeseeable causes beyond its reasonable control and without its fault or negligence, then the party so prevented shall be excused from whatever performance is prevented by such cause. To the extent that the performance is actually prevented, the Service Provider must provide written notice to the City of such condition within fifteen (15) days from the onset of such condition. 7. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Service Provider. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this Agreement shall be effective when mailed, postage prepaid and sent to the following addresses: Service Provider: City: Copy to: RFP 8022 Custodial Services Page 60 of 212 Attn: City of Fort Collins Attn: PO Box 580 Fort Collins, CO 80522 City of Fort Collins Attn: Purchasing Dept. PO Box 580 Fort Collins, CO 80522 In the event of early termination by the City, the Service Provider shall be paid for services rendered to the date of termination, subject only to the satisfactory performance of the Service Provider's obligations under this Agreement. Such payment shall be the Service Provider's sole right and remedy for such termination. 8. Contract Sum. The City shall pay the Service Provider for the performance of this Contract, subject to additions and deletions provided herein, ($ ) as per the attached Exhibit " ", consisting of page , and incorporated herein by this reference. 9. City Representative. The City will designate, prior to commencement of the work, its representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the services provided under this agreement. All requests concerning this agreement shall be directed to the City Representative. 10. Independent Service provider. The services to be performed by Service Provider are those of an independent service provider and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Service Provider's compensation hereunder for the payment of FICA, Workmen's Compensation or other taxes or benefits or for any other purpose. 11. Subcontractors. Service Provider may not subcontract any of the Work set forth in the Exhibit A, Statement of Work without the prior written consent of the city, which shall not be unreasonably withheld. If any of the Work is subcontracted hereunder (with the consent of the City), then the following provisions shall apply: (a) the subcontractor must be a reputable, qualified firm with an established record of successful performance in its RFP 8022 Custodial Services Page 61 of 212 respective trade performing identical or substantially similar work, (b) the subcontractor will be required to comply with all applicable terms of this Agreement, (c) the subcontract will not create any contractual relationship between any such subcontractor and the City, nor will it obligate the City to pay or see to the payment of any subcontractor, and (d) the work of the subcontractor will be subject to inspection by the City to the same extent as the work of the Service Provider. 12. Personal Services. It is understood that the City enters into the Agreement based on the special abilities of the Service Provider and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Service Provider shall neither assign any responsibilities nor delegate any duties arising under the Agreement without the prior written consent of the City. 13. Acceptance Not Waiver. The City's approval or acceptance of, or payment for any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement or cause of action arising out of performance of this Agreement. 14. Warranty. a. Service Provider warrants that all work performed hereunder shall be performed with the highest degree of competence and care in accordance with accepted standards for work of a similar nature. b. Unless otherwise provided in the Agreement, all materials and equipment incorporated into any work shall be new and, where not specified, of the most suitable grade of their respective kinds for their intended use, and all workmanship shall be acceptable to City. RFP 8022 Custodial Services Page 62 of 212 c. Service Provider warrants all equipment, materials, labor and other work, provided under this Agreement, except City-furnished materials, equipment and labor, against defects and nonconformances in design, materials and workmanship/workwomanship for a period beginning with the start of the work and ending twelve (12) months from and after final acceptance under the Agreement, regardless whether the same were furnished or performed by Service Provider or by any of its subcontractors of any tier. Upon receipt of written notice from City of any such defect or nonconformances, the affected item or part thereof shall be redesigned, repaired or replaced by Service Provider in a manner and at a time acceptable to City. 15. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this agreement, such party may be declared in default thereof. 16. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non-defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non-defaulting party for the non-defaulting party's reasonable attorney fees and costs incurred because of the default. 17. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 18. Indemnity/Insurance. RFP 8022 Custodial Services Page 63 of 212 a. The Service Provider agrees to indemnify and save harmless the City, its officers, agents and employees against and from any and all actions, suits, claims, demands or liability of any character whatsoever brought or asserted for injuries to or death of any person or persons, or damages to property arising out of, result from or occurring in connection with the performance of any service hereunder. b. The Service Provider shall take all necessary precautions in performing the work hereunder to prevent injury to persons and property. c. Without limiting any of the Service Provider's obligations hereunder, the Service Provider shall provide and maintain insurance coverage naming the City as an additional insured under this Agreement of the type and with the limits specified within Exhibit , consisting of one (1) page, attached hereto and incorporated herein by this reference. The Service Provider before commencing services hereunder, shall deliver to the City's Director of Purchasing and Risk Management, P. O. Box 580 Fort Collins, Colorado 80522 one copy of a certificate evidencing the insurance coverage required from an insurance company acceptable to the City. 19. Entire Agreement. This Agreement, along with all Exhibits and other documents incorporated herein, shall constitute the entire Agreement of the parties. Covenants or representations not contained in this Agreement shall not be binding on the parties. 20. Law/Severability. The laws of the State of Colorado shall govern the construction interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 21. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et. RFP 8022 Custodial Services Page 64 of 212 seq., Service Provider represents and agrees that: a. As of the date of this Agreement: 1. Service Provider does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Service Provider will participate in either the e-Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the “e-Verify Program”) or the Department Program (the “Department Program”), an employment verification program established pursuant to Section 8-17.5-102(5)(c) C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Service Provider shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that knowingly employs or contracts with an illegal alien to perform work under this Agreement. c. Service Provider is prohibited from using the e-Verify Program or Department Program procedures to undertake pre-employment screening of job applicants while this Agreement is being performed. d. If Service Provider obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Service Provider shall: 1. Notify such subcontractor and the City within three days that Service Provider has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and RFP 8022 Custodial Services Page 65 of 212 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Service Provider shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Service Provider shall comply with any reasonable request by the Colorado Department of Labor and Employment (the “Department”) made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Service Provider violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Service Provider shall be liable for actual and consequential damages to the City arising out of Service Provider’s violation of Subsection 8-17.5-102, C.R.S. g. The City will notify the Office of the Secretary of State if Service Provider violates this provision of this Agreement and the City terminates the Agreement for such breach. 22. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit " " - Confidentiality, consisting of ( ) pages, attached hereto and incorporated herein by this reference. RFP 8022 Custodial Services Page 66 of 212 CITY OF FORT COLLINS, COLORADO a municipal corporation By:_______________________________ Gerry Paul Director of Purchasing and Risk Management Date:_____________________________ ATTEST: _________________________________ City Clerk APPROVED AS TO FORM: ________________________________ Assistant City Attorney By:_______________________________ __________________________________ PRINT NAME __________________________________ CORPORATE PRESIDENT OR VICE PRESIDENT Date:_____________________________ RFP 8022 Custodial Services Page 67 of 212 EXHIBIT E CONFIDENTIALITY IN CONNECTION WITH SERVICES provided to the City of Fort Collins (the “City”) pursuant to this Agreement (the “Agreement”), the Service Provider hereby acknowledges that it has been informed that the City has established policies and procedures with regard to the handling of confidential information and other sensitive materials. In consideration of access to certain information, data and material (hereinafter individually and collectively, regardless of nature, referred to as “information”) that are the property of and/or relate to the City or its employees, customers or suppliers, which access is related to the performance of services that the Service Provider has agreed to perform, the Service Provider hereby acknowledges and agrees as follows: That information that has or will come into its possession or knowledge in connection with the performance of services for the City may be confidential and/or proprietary. The Service Provider agrees to treat as confidential (a) all information that is owned by the City, or that relates to the business of the City, or that is used by the City in carrying on business, and (b) all information that is proprietary to a third party (including but not limited to customers and suppliers of the City). The Service Provider shall not disclose any such information to any person not having a legitimate need-to-know for purposes authorized by the City. Further, the Service Provider shall not use such information to obtain any economic or other benefit for itself, or any third party, except as specifically authorized by the City. The foregoing to the contrary notwithstanding, the Service Provider understands that it shall have no obligation under this Agreement with respect to information and material that (a) becomes generally known to the public by publication or some means other than a breach of duty of this Agreement, or (b) is required by law, regulation or court order to be disclosed, provided that the request for such disclosure is proper and the disclosure does not exceed that which is required. In the event of any disclosure under (b) above, the Service Provider shall furnish a copy of this Agreement to anyone to whom it is required to make such disclosure and shall promptly advise the City in writing of each such disclosure. In the event that the Service Provider ceases to perform services for the City, or the City so requests for any reason, the Service Provider shall promptly return to the City any and all information described hereinabove, including all copies, notes and/or summaries (handwritten or mechanically produced) thereof, in its possession or control or as to which it otherwise has access. The Service Provider understands and agrees that the City’s remedies at law for a breach of the Service Provider’s obligations under this Confidentiality Agreement may be inadequate and that the City shall, in the event of any such breach, be entitled to seek equitable relief (including without limitation preliminary and permanent injunctive relief and specific performance) in addition to all other remedies provided hereunder or available at law. RFP 8022 Custodial Services Page 68 of 212 IV. SUPPLEMENTAL INFORMATION  Map index – Attachment A  City map showing the building locations – Map A  Inset map showing downtown area locations – Map B  Floor plans of each building – Attachment B  Building statistics sheets – Attachment C  Task / Frequency Sheets – Attachment D  General Building Info – Attachment E RFP 8022 Custodial Services Page 69 of 212 ATTACHMENT A MAP INDEX ID_Number Map BUILDING LOCATION 1 A Library branch-Council Tree 2733 Council Tree 2 A Fossil Creek Maint Shop 5833 S Lemay Ave. 3 A Gardens at Spring Park 2145 Centre Ave. 4 A Grandview Shop 1901 W. Mountain Ave. 6 A Nix Farm Office 1745 Hoffman Mill Rd. 10 A Streets 625 9th St. 11 A Traffic Operations 626 Linden St. 13 A Water Pollution Lab 3036 Envoironmental Dr. 14 A Water Quality Lab 4316 LaPorte Ave. 15 A Water Reclamation 3036 Environmental Dr. 16 A Water Treatment Plant 4316 LaPorte Ave. 17 A Club Tico 1599 City Park Dr. 18 A EPIC 1801 Riverside Ave. 19 A Fleet Services 835 Wood St. 20 A Grandview Office 1900 W. Mountain Ave. 21 A Park Shop 413 S. Bryan Ave. 22 A Spring Canyon Maintenance Shop 3156 S. Overland Trail 23 A Senior Center 1200 Raintree Dr. 25 A Utilities Services 700 Wood St. 27 A 906 E. Vine Dr. 906 W. Vine Dr. 28 A Mulberry Water Reclamation 930 E. Mulberry St. 30 B 112 N. Howes 112 N. Howes St. 32 B 215 Mason 215 N. Mason St. 33 B 281 N. College 281 N. College Ave. 35 B City Hall 300 LaPorte Ave. 36 B Library 201 Peterson St. 37 B Lincoln Center 417 W. Magnolia St. 39 B Operations Services 300 Laporte Ave. 41 B CIS/Meter Readers 117 N. Mason St. 42 B Police District One 144 N. Mason St, Suite 1 43 A Police Services 2221 S. Timberline Rd. 44 B 321 Maple 321 Maple St. 46 B Mulberry Pool 424 W. Mulberry St. 48 B Northside Atzlan Center 112 Willow St. 55 B Webster House Adm Center 301 E. Olive St. 56 B Discovery Museum 408 Mason Court 57 A Roselawn Office 2718 E Mulberry St 58 B Webster House Admin 301 E Olive St 60 A Nix Farm Admin Office 1745 Hoffman Mill Rd 61 A Nix Maintenance Building 1745 Hoffman Mill Rd RFP 8022 Custodial Services Page 70 of 212 RFP 8022 Custodial Services Page 71 of 212 RFP 8022 Custodial Services Page 72 of 212 RFP 8022 Custodial Services Page 73 of 212 RFP 8022 Custodial Services Page 74 of 212 RFP 8022 Custodial Services Page 75 of 212 RFP 8022 Custodial Services Page 76 of 212 RFP 8022 Custodial Services Page 77 of 212 RFP 8022 Custodial Services Page 78 of 212 RFP 8022 Custodial Services Page 79 of 212 RFP 8022 Custodial Services Page 80 of 212 RFP 8022 Custodial Services Page 81 of 212 RFP 8022 Custodial Services Page 82 of 212 RFP 8022 Custodial Services Page 83 of 212 RFP 8022 Custodial Services Page 84 of 212 RFP 8022 Custodial Services Page 85 of 212 RFP 8022 Custodial Services Page 86 of 212 RFP 8022 Custodial Services Page 87 of 212 RFP 8022 Custodial Services Page 88 of 212 RFP 8022 Custodial Services Page 89 of 212 RFP 8022 Custodial Services Page 90 of 212 RFP 8022 Custodial Services Page 91 of 212 RFP 8022 Custodial Services Page 92 of 212 RFP 8022 Custodial Services Page 93 of 212 RFP 8022 Custodial Services Page 94 of 212 RFP 8022 Custodial Services Page 95 of 212 RFP 8022 Custodial Services Page 96 of 212 RFP 8022 Custodial Services Page 97 of 212 RFP 8022 Custodial Services Page 98 of 212 RFP 8022 Custodial Services Page 99 of 212 RFP 8022 Custodial Services Page 100 of 212 RFP 8022 Custodial Services Page 101 of 212 RFP 8022 Custodial Services Page 102 of 212 RFP 8022 Custodial Services Page 103 of 212 RFP 8022 Custodial Services Page 104 of 212 RFP 8022 Custodial Services Page 105 of 212 RFP 8022 Custodial Services Page 106 of 212 RFP 8022 Custodial Services Page 107 of 212 RFP 8022 Custodial Services Page 108 of 212 RFP 8022 Custodial Services Page 109 of 212 RFP 8022 Custodial Services Page 110 of 212 RFP 8022 Custodial Services Page 111 of 212 RFP 8022 Custodial Services Page 112 of 212 RFP 8022 Custodial Services Page 113 of 212 RFP 8022 Custodial Services Page 114 of 212 RFP 8022 Custodial Services Page 115 of 212 RFP 8022 Custodial Services Page 116 of 212 RFP 8022 Custodial Services Page 117 of 212 RFP 8022 Custodial Services Page 118 of 212 RFP 8022 Custodial Services Page 119 of 212 RFP 8022 Custodial Services Page 120 of 212 RFP 8022 Custodial Services Page 121 of 212 RFP 8022 Custodial Services Page 122 of 212 RFP 8022 Custodial Services Page 123 of 212 RFP 8022 Custodial Services Page 124 of 212 RFP 8022 Custodial Services Page 125 of 212 RFP 8022 Custodial Services Page 126 of 212 RFP 8022 Custodial Services Page 127 of 212 RFP 8022 Custodial Services Page 128 of 212 RFP 8022 Custodial Services Page 129 of 212 RFP 8022 Custodial Services Page 130 of 212 RFP 8022 Custodial Services Page 131 of 212 RFP 8022 Custodial Services Page 132 of 212 RFP 8022 Custodial Services Page 133 of 212 RFP 8022 Custodial Services Page 134 of 212 RFP 8022 Custodial Services Page 135 of 212 RFP 8022 Custodial Services Page 136 of 212 RFP 8022 Custodial Services Page 137 of 212 RFP 8022 Custodial Services Page 138 of 212 RFP 8022 Custodial Services Page 139 of 212 RFP 8022 Custodial Services Page 140 of 212 SOCIAL SUSTAINABILITY BUILDING STATISTICS 321 MAPLE Cleaning SQ.FT: 1,457 Social Sustainability Carpet SQ. FT. 1,316 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 80 KITCHENETTE 1 56 OPEN OFFICES 2 155 ENCLOSED OFFICES 7 639 COPY ROOM 1 80 CONFERENCE ROOM 1 99 ENTRANCES 2 CORRIDORS 2 214 RECEPTION AREA 1 99 CUSTODIAL AREA 1 5 part of Mech. Rm. Used for storage MAT 1 30 Totals 1316 141 SPECIFICS Cleaning Schedule 4am - 12pm M - F FOB Access Building Hours Report Maint. Needed to Supervisor. Toilets are to be plunged. and Information Spot carpets as needed. Report large spots. Dust accumulates on the tops of wall tiles in RRs. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting Daily Weekly RR Offices Break room Entrances Hallways Copy Room Conference rm Report when mats need shampoo or when floors need buffed or scrubbed and ash trays.Shake black rubber mat to clean. Be sure exterior doors are secure. RFP 8022 Custodial Services Page 141 of 212 CITY HALL BUILDING STATISTICS 300 LAPORTE Cleaning SQ.FT: 25,990 Carpet SQ. FT. 18,080 Room Type # S.F. CARPET S.F. Hard Flr. Comments RESTROOMS 6 615 City Mgr., City council, 4 Public OPEN OFFICES 9 4285 ENCLOSED OFFICES 43 5908 CONFERENCE RMS 9 2575 BREAK ROOM 3 170 532 ENTRANCES 4 114 221 2 MAIN @ N & S SIDES CORRIDORS/HALLS 9 820 990 VCT OR PAINTED CONCRETE LOBBIES 3 135 1617 ELEVATOR 1 30 COPY/RECYCLE/LIB 4 648 88 CUSTODIAL AREA 1 65 COUNCIL AREAS 6 2330 755 COMPUTER SYS.AREA 2 1072 STAIRS 3 260 SHOWERS 2 80 VAULTS 2 577 Monthly before12pm CABLE 14 AREA 4 885 1038 MATTING 6 180 TOTALS: 18080 7910 SPECIFICS FOB ACCESS Cleaning Schedule Start at 4am-12pm M-F BUILDING HOURS Basically 4:00am-7am M -F. Computer room cleaning - Tues at 9am & Information FOB ACCESS- See floor plan for locations. Doors lock at 6pm(unless a late meeting) 24 hrs on weekends. 2 City Clerks Storage areas 571 SqFt. (not included in building SF)monthly Report any maintenance needed to Supervisor. Toilet are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed. Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Shake black rubber mats at entrance, sweep entrances 10ft out. Clean glass on doors, window ledges, watch for cobwebs& trash INSIDE ENTRANCE Vacuum matting, clean windows, cobwebs, Entrances to City Hall should look very good each day. REST ROOMS 4 large public - 2 private. Deodorizer are not supplied by the contractor BASEMENT 2 showers and 1 break room in basement - Carpet in break room Grey basement hall to be swept and wet mopped as needed. Back stairway outside to East side of building needs to be kept clean MAIN FLOOR Council Chambers to be checked & cleaned daily - Tues council Toli floors cannot be burnished with high speed machine. High visability area - very good appearance expected. 1ST FLOOR Mayor and City Mgr. offices daily Late night switch to lock N & S doors Common areas daily, offices and cubes weekly RECYCLE Pick up recycle in common areas twice a week and take to 2nd or base. Recycle in offices by occupant. Daily Weekly All areas including Mon - City Attorney's Darins and Mayor's offices Tues - City Mgr - N Wed - City Mgr. S Thurs - City Clerks Don't let anyone into an area with your fob. Be sure doors in the hallway are locked. RFP 8022 Custodial Services Page 142 of 212 CIS and Meter Readers BUILDING STATISTICS 117 N. MASON Cleaning SQ.FT: 11,385 Carpet SQ. FT. 7,776 SF not confirmed Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 5 251 ceramic (one is a urinal only) 2 showers CUSTODIAL 52 Painted concrete OPEN OFFICES 3 3687 ENCLOSED OFFICES 12 1435 CONF/TRAINING RMS 4 2576 COPY ROOM 1 146 VCT BREAKROOM 1 275 VCT ENTRANCES 1 84 ENTRY MATTING CORRIDORS 5 722 VCT CORRIDORS 1 299 CONCRETE COUNSEL 1 78 SECURED 1 108 VCT LOBBY 1 441 VCT STORE/BILLING/VAULT 1 238 CONCRETE OPEN AREA/EXERCISE 1 812 PAINTED CONCRETE LOCKER ROOM 1 181 PAINTED CONCRETE, lockers only area Totals 39 7776 3609 SPECIFICS FOB ACCESS AND ALARM Cleaning Schedule 4am - 12pm BUILDING HOURS SECURITY ALARM - If you set it off by mistake call SAFE SYSTEMs & Information 1-303-444-1191 Give code word so Police are not dispatched. Arms itself at a certain time. Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance enclosure. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCEs Vacuum matting REST ROOMS Foam soap dispensers VCT HALLWAYS AND ROOMS Are buffed regularly and refinished as needed OFFICES Cleaned daily Consumables Are included in the price Recycle - common areas Tues and Thurs RFP 8022 Custodial Services Page 143 of 212 CLUB TICO BUILDING STATISTICS 1599 CITY PARK AVE. Cleaning SQ.FT: 6,586 Carpet SQ. FT. 168 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 234 ceramic DANCE FLOOR 2 3428 wood OPEN AREAS 2 1806 2 SINKS IN KITCHEN SEATING AREA 1 438 wood STAIRS 1 113 stone CORRIDORS 2 130 175 stone STAGE 1 224 wood ELEVATOR 1 38 Totals 168 6418 SPECIFICS KEY ACCESS Pad locks on closets - same key Cleaning Schedule 7 DAYS A WEEK - 4am-12pm Now cleaned 10-11:30 am BUILDING HOURS Normally used for dances, classes, & rentals. & Information Make sure the entrance is locked and the internal door upstairs. 1st floor Elevator, entrance, hallway, & stairs is all that is cleaned on 1st floor. 2nd floor All of 2nd floor is cleaned. Wood floors to be cleaned with dust mop and microfiber flat mop using a neutral cleaner. Dancers lay on the floor during classes. FLOORS A dust mop must be left out of the locked closet so groups can use it to clean the floor between classes if needed. Brush off dust mop that is left out for groups to use. Report any maintenance needed to Supervisor. Toilets are to be plunged. Spot carpets as needed. Report large spots. Window ledges need regular checking. Spot windows and glass on doors. Daily Wet Mopping Dust mopping 4 times a week Spot mopping M,W,F & SAT trash recycle RRs entrances elevator glass Trash Auto-Scrub wood floors 2 x monthly chemical hookup at sink area. Custodial closet next to sink area Take all trash RECYCLE Recycle is near the dumpster enclosure TRASH Trash dumpster is on the North-West corner of the building in an enclosure. Storage room not cleaned Watch for cobwebs RFP 8022 Custodial Services Page 144 of 212 City Park Pool BUILDING STATISTICS 1599 CITY PARK AVE. Cleaning SQ.FT: 1,056 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS MENS 1 312 PAINTED CONCRETE REST ROOMS WOMENS 1 312 LOCKER ROOMS MENS 1 216 LOCKER ROOMS WOMENS 1 216 PAINTED CONCRETE Totals 0 1056 SPECIFICS KEY ACCESS Cleaning Schedule 7 DAYS A WEEK WORK ALL HOLIDAYS Starting time 4 AM - must be done by 7:30 AM Follows school vacation schedule 2011- May 26-Sept 5 Approximately 12 weeks of service 14 weeks and 4 days for 2011 Not included No trashing, no consumables or liners provided or installed. Includes Showers, locker area, rest room area of locker room. 2 rest rooms in pool deck area Provide all chemicals and equipment needed to perform the work. High dusting of vents RECYCLE TRASH RFP 8022 Custodial Services Page 145 of 212 Restorative Justice BUILDING STATISTICS 112 N. HOWES Cleaning SQ.FT: 1,305 Carpet SQ. FT. 1,196 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 81 ENCLOSED OFFICES 3 286 CONFERENCE ROOM 1 344 KITCHENETTE 1 28 sink ENTRANCES 2 only I main RECEPTION AREA 1 218 FILE ROOM 2 191 COPY 1 157 Copier here Totals 1196 109 SPECIFICS DOOR CODE ACCESS Cleaning Schedule 4am-12pm M & TH Twice a wk. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE INSIDE ENTRANCE Vacuum matting and ash trays.Shake black mats to clean. Be sure exterior doors are secure. Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges RFP 8022 Custodial Services Page 146 of 212 215 North Mason BUILDING STATISTICS Totals all floors Cleaning SQ.FT: 20,947 61,066 1st FLOOR Carpet SQ. FT. 16,138 51,379 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 4 530 CERAMIC LOCKER ROOMS 2 460 CERAMIC EXERCISE ROOM 1 748 COMMUNITY ROOM 1 1,200 LARGE CONF. ROOMS 2 820 SMALL CONF. ROOMS 4 571 BREAK ROOM 1 432 VCT MAIL 1 90 VCT COPY ROOMS 3 328 COFFEE/BREAK 2 82 103 COURT ROOM 1 1,205 WAITING ROOMS 1 736 COMPUTER WORKRM 1 394 VCT ENTRANCES 4 294 160 STONE AND MATTING LOBBY 1 996 STONE CORRIDORS 2 1,617 STAIRS 3 464 STONE OR CONCRETE ELEVATOR 2 56 OPEN OFFICES 3 7,259 394 ENCLOSED OFFICES 8 1,153 CLERK 1 69 68 STORAGE 1 217 CONCRETE BICYCLE STORAGE 1 419 CONCRETE CUSTODIAL/STORAGE 3 82 CONCRETE Totals 53 16,138 4809 Cleaning SQ.FT: 19,744 2ND FLOOR Carpet SQ. FT. 17,355 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 448 CERAMIC COPY ROOMS 4 546 LARGE CONF. ROOMS 2 789 TRAINING ROOM 1 536 SMALL CONF. ROOMS 7 799 ENCLOSED OFFICES 17 2,471 BREAK ROOM 1 363 VCT COFFEE/COAT ROOM 3 150 OPEN OFFICES 4 10,830 PHONE ROOM 3 71 LOBBY 1 1385 STONE and carpet CORRIDORS 2 678 CUSTODIAL/STORAGE 2 46 VAULT 1 122 STAIRS 3 510 STONE OR CONCRETE Totals 53 17,355 2389 RFP 8022 Custodial Services Page 147 of 212 Cleaning SQ.FT: 20,375 3RD FLOOR Carpet SQ. FT. 17,886 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 448 CERAMIC LARGE CONF. ROOMS 1 326 MED CONF. ROOMS 1 268 SMALL CONF. ROOMS 2 320 STORAGE 1 221 BREAK ROOMS 1 396 VCT LABS 3 788 VCT OPEN OFFICES 2 12,663 CLOSED OFFICES 11 2,127 WAITING 1 150 LOBBY 1 407 STONE and carpet CORRIDORS 1 1,358 CUSTODIAL/STORAGE 2 44 COATS/COFFEE 2 251 PRINT ROOM 1 146 PHONE ROOMS 2 56 STAIRS 3 406 Totals 37 17,886 2489 SPECIFICS FOB ACCESS Cleaning Schedule 4am- 12pm M-F BUILDING HOURS Municipal Court cleaned early morning & Information Report Maint. needed to Supervisor. Toilets are to be plunged. Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10ft at all entrances. Clean glass on entrances in and out DAILY. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting SERVICE LEVEL DAILY WEEKLY COMMON AREAS OFFICES AND CUBICLED AREAS RRS CONFERENCE ROOMS BREAK ROOMS ENTRANCES +GLASS TRASH(except offices) CONF TABLES -SPOT VAC PUSH CHAIRS IN COMMUNITY ROOM- FULL CLEAN Muni Court INTERIOR GLASS Watch for window cleaning needs throughout the building Trash weekly in offices and cubicles Recycle LOBBY Dust the statue in the Main lobby on 1st. Recycle taken from 9 common areas to main area on each floor twice a week RFP 8022 Custodial Services Page 148 of 212 281 N. COLLEGE BUILDING STATISTICS Cleaning SQ.FT: 30,648 Carpet SQ. FT. 23,319 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 11 743 quarry or ceramic OPEN OFFICES 18 6,316 1102 ENCLOSED OFFICES 94 11,635 413 CONFERENCE ROOMS 6 1,593 BREAK ROOMS 2 339 vinyl ENTRANCES 6 215 quarry CORRIDORS 27 2,833 4334 quarry CUSTODIAL/STORAGE ELEVATOR 1 44 SHOWER ROOMS 2 92 vinyl COPIER ROOM 1 91 quarry STAIRS 7 388 MATS 11 510 Totals 23,319 7329 SPECIFICS FOB ACCESS Cleaning Schedule 4am-12pm M-F BUILDING HOURS 7am-6pm & Information Lock exterior doors to each office complex. Individual doors on request. Report Maint. needed to Supervisor. Toilets are to be plunged. Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Check exterior doors when cleaning to be sure they are secured. Clean glass on entrances in and out. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting, ledges and heater tops. FIRST FLOOR there are paper towel dispensers in some of the offices. SECOND FLOOR High ledges above the elevator need to be dusted. INTERIOR GLASS Watch for window cleaning needs throughout the building DAILY WEEKLY PERIODIC 4 Entrances Office &Cubes Dust high areas Hallways-dustmop Scrub hallway and RRs or spot mop or vac wet mop as needed Spot windows 11 RRs 2 break areas Counters in front of an area Stairs Blue mats Elevator Sweep out 10ft at all entrances. Clean ash trays. Sweep around foot scrapers RFP 8022 Custodial Services Page 149 of 212 Webster House Adm Center BUILDING STATISTICS 301 E. Olive Cleaning SQ.FT: 7,313 Carpet SQ. FT. 5,421 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 3 178 Vinyl ENCLOSED OFFICES 14 2243 736 Wood BREAK ROOM 2 221 Vinyl ENTRANCES 3 CORRIDORS 5 1643 502 Wood CONFERENCE ROOM 2 1535 STORAGE ROOM 1 255 Totals 5421 1892 SPECIFICS FOB ACCESS Cleaning Schedule 4am-8am M - F Must be clean before 8am. Doors are fobbed. Enter off the parking lot. 4x week clean RRs,common areas, including break room, conference rooms, entries and 10 ft out from entrances and one office (Holly's office) BUILDING HOURS Once a week clean the entire facilty including all the offices and back stairwell. & Information Monthly - buff all wood floors and tile floors Yearly - clean inside of all windows, yearly polish all wooden stair rail on main stair case. TRASH Key lock - Trash/Recycle in the alley on the southeast corner of the property Report Maint. Needed to Supervisor. Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets. Report large spots. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges Be sure exterior doors are secure. No cleaning IT offices RFP 8022 Custodial Services Page 150 of 212 DIST #1 Police Services BUILDING STATISTICS 144 N. Mason Suite 1 Cleaning SQ.FT: 3,145 Carpet SQ. FT. 2,540 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 4 314 2concrete 2 ceramic SHOWER/LOCKER 1 69 CERAMIC OPEN AREA 2 1543 CLOSED OFFICE 1 129 ENTRY 1 165 CONFERENCE ROOM 1 570 BREAK ROOM 1 222 VCT INTERVIEW 1 133 IDENTIX 1 172 VCT SERVICE SPACE/CUST 1 203 CONCRETE Totals 2540 980 SPECIFICS FOB ACCESS AND ALARM Cleaning Schedule After 4am-8am M - F Building is used all shifts. Be sure exterior doors are secure. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when mats need shampoo or when floors need scrubbed Wood tone furniture needs to be wiped dry after cleaning or it looks streaked Marks show easily because the furniture is dark colored. OUTSIDE ENTRANCE Windows to be spotted as needed. Any spit needs to be cleaned daily. Glass on entry daily. (Will be cleaned quarterly by a window company) INSIDE ENTRANCEs Vacuum matting SERVICE LEVEL M-F all areas Office cleaning Offices and Cubicles on WED Recycle Any recycle to be taken to appropriate place outside of building RFP 8022 Custodial Services Page 151 of 212 Downtown Rest Rooms BUILDING STATISTICS Oak St. (East off College Cleaning SQ.FT: 312 in Parking Lot. Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 205 CONCRETE CUSTODIAL STORAGE 1 107 Totals 0 312 SPECIFICS Cleaning Schedule Twice a day 8AM and 8 PM -- 7 days a week. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Security locks before 8PM at 2:30AM you leave it open after cleaning at 8 AM & 8 PM every day Report any damage or problems to Supervisor. Power scrub floors monthly During the summer the RRs get more use. Especially during West Fest. OUTSIDE ENTRANCE Sweep out 10 ft. Cobwebs, ledges REST ROOMS No soap or PT are supplied in the Mens RR. Graffetti is to be removed. If not possible report to Supervisor. Supplies and water in Center area Clean the partitions TRASH Key for dumpster behind the building - keep it locked Custodial closet Center area. Chemical hookup in mop sink shelves for supplies Security Anlance security locks the rest rooms after clearing them of people at 8pm. Then you clean them and leave them unlocked. At 2:30am Anlance comes again and locks them. At 8am you come and clean and leave open Power washing 3 times a month in the mens and once a month in the womens. If too icy conditions then they are done on a warm winter during the day. The sidewalks cannot be left icy. Watch for that condition. RFP 8022 Custodial Services Page 152 of 212 Downtown Maint Shop BUILDING STATISTICS 220 N. Howes Cleaning SQ.FT: 545 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 87 VCT BREAK ROOM 1 85 VCT OFFICE 1 373 VCT TOTALS 545 SPECIFICS FOB ACCESS Cleaning Schedule M-F - 4am-12pm Fob access BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report any damage or problems to Supervisor. OUTSIDE ENTRANCE Sweep out 10 ft. Cobwebs, ledges Be sure exterior doors are secure. RFP 8022 Custodial Services Page 153 of 212 EPIC blue side BUILDING STATISTICS Total for Building 1800 Riverside Cleaning SQ.FT: 25,929 40515 Carpet SQ. FT. 4,931 4,931 Room Type # SQ. FT.Carpet S.F. Hard Flr. Comments PUBLIC REST ROOMS 2 1803 TUFLEX OR CERAMIC SWIM LOCKER ROOMS 2 3334 CERAMIC HOCKEY LOCKER ROOMS 4 1281 TUFLEX OR CERAMIC FAMILY CHANGING/SHOWER 3 432 CERAMIC STAFF LOCKER ROOMS 3 383 CERAMIC CUSTODIAL AREA 1 76 CONCRETE ENTRANCE AND FOYER 1 1391 LOBBY 1 1000 2089 TUFLEX LOBBY 2ND 1 1678 STAIRS 3 1888 CONCRETE AND VINYL COVER RECEPTIONS 1 189 HALLS 2 1057 CONFERENCE ROOM 1 982 KITCHEN 1 147 EXERCISE ROOM 1 755 HOCKEY BOXES 1 300 approx. ELEVATOR 25 BLEACHERS ICE SIDE 5219 BLEACHERS -SWIM - VCT ONLY 1900 Refinish Swim & ice side yrly. Buff and recoat quarterly TOTALS: 4931 20998 EPIC -Green side Cleaning SQ.FT: 14,586 Carpet SQ. FT. 0 Room Type # SQ. FT.Carpet S.F. Hard Flr. Comments PUBLIC REST ROOMS 2 220 TUFLEX LOCKER ROOMS 7 3278 TUFLEX /CONCRETE COACHES/REFEREE'S 2 200 TUFLEX/weekly cleaning BLEACHERS 1 3000 2 STAIR CASES 2 200 HOCKEY BOXES 1 140 FIRST AID ROOM 1 55 CONDITIONING ROOM 1 200 TOTALS: 0 7293 SPECIFICS FOB ACCESS Cleaning Schedule 7 days a week - 4am-8am PANIC BARS BUILDING HOURS 7 days a week - opens 5:30am to 9pm for swimming/1am or later for & Information hockey. Closed NY, Jul4, Christmas. Pool area & pool bleachers, skate, windows Windows are done Schedule of events - reception desk (pool & ice books) Report Maintenance needed to Tim at Epic. Toilets are to be plunged. Be sure doors are secured before you start to clean. Tim starts at 3:30am. Doors secured with allen keys 6-front 2-ice side-check other doors. All doors that lead to the pool must be secured after cleaning Trash cans need to be cleaned & relined. Area not included Tuflex around the rink, offices, conference room on green side. REST ROOMS Remove all trash, replenish soap, TP, PT & liners. High dust vents, door closures, stalls, high surfaces. Use a disinfectant to clean all surfaces including stainless, Mirrors, sinks, walls, stalls,toilets, urinals in, out and behind. RFP 8022 Custodial Services Page 154 of 212 Tuflex floor including base and edges against wall free of soil. STAFF LOCKER ROOMS Same as Rest Rooms 3 FAMILY CHANGING RMS These can get forgotten. Also the handicap seat in the shower. LOCKER ROOMS high dust lockers, vents and door closures(vent get dusty quickly) Outside & inside lockers wiped out.(typically weekly.) Remove all trash, replenish soap, TP, PT & liners. clean & apply stainless cleaner to stainless surfaces to prevent rust. Use a disinfectant to clean all surfaces including: mirrors, sinks, walls. stalls,toilets, urinals in, out and behind & underneath, floors & base. showers - free of hair, mold, soap film on walls & floor including seat. lock the doors to the locker rooms after cleaning to keep Hockey players out. shower curtains are to be washed in machine when needed. floors to be power scrubbed with a disinfectant. (typically weekly) Be sure doors are locked going to the pool from the locker room and lobby. HOCKEY LOCKER ROOMS Tuflex floor in locker rooms. Hot water outlet under sink in hockey locker rooms. showers - mold, hair & soap film free. Watch the vents in shower. EXERCISE ROOM Not equipment, just mirrors, floor and trash and windows. SKATE and CREATE AREA Next to Exercise room Music RM & REST ROOM Don’t forget this RR . JANITORIAL CLOSETS Enclosure for supplies and equipment off the blue ice rink South closet - Has a separate lock for contractor. Be sure it is secure. Do not place anything on top of transformer. Keep closet neat, clean & orderly. Ice show In Dec., biggest event of the year. Building must look very clean Ice Fest In Aug - 2nd biggest show. All rooms are used for a week's competition. Hockey games & swim meet CSU hockey games & swim meets will require extra clean up time. TRASH Trash to be taken in all areas except offices. CONDITIONING ROOM Pulastic flooring. Must be mopped with a neutral cleaner (not Alpha) daily and scrubbed with a red pad once a week. Do not use Alpha or any disinfectant. RFP 8022 Custodial Services Page 155 of 212 Fossil Creek Maint Bldg. BUILDING STATISTICS Lemay in Fossil Creek Park Cleaning SQ.FT: 2,261 Carpet SQ. FT. 1,549 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 230 ceramic OPEN OFFICES 4 513 LOBBY 154 CONFERENCE 1 414 BREAK ROOMS 1 304 stone ENTRANCES 3 CORRIDORS 1 468 LOCKER RM - SINK 1 88 concrete TOOLS OFFICE(in shop) 1 90 concrete CUSTODIAL CLOSET 1 15 concrete Totals 1549 727 SPECIFICS ACCESS FOB FOR BUILDING AND GATE Cleaning Schedule Once a week 4am-12pm BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Power scrubbing of ceramic tile included as needed. Spot carpets as needed. Report large spots. Big dumpster behind building on east side. Go thru shop. Do not run just leave trash in hopper. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges Be sure exterior doors are secure. CONSUMABLES Soap, TP, PT and Liners are provided by City. In closet in RR. WINDOWS Clean entrance glass on doors and on side windows (that is reachable)each visit on 3 entrances. Spot other glass as needed and clean up cobwebs as needed. Yearly glass cleaning is not included. LOCKER AREA IN SHOP Sweep and mop floor, clean benches, fronts of lockers GANG SINK IN SHOP Clean sink each time TOOL CHECK OUT OFFICE Trash, clean counters, sweep and mop floor. IN SHOP Custodial closet keep clean Use City mop Buckets. RFP 8022 Custodial Services Page 156 of 212 FLEET SERVICES BUILDING STATISTICS 700 WOODS Cleaning SQ.FT: 4,773 Carpet SQ. FT. 2,512 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 4 490 OPEN OFFICES 2 998 ENCLOSED OFFICES 7 1070 CONFERENCE 1 309 400 BREAK ROOMS 2 457 ENTRANCES 1 142 CORRIDORS 4 348 STAIRS 2 359 CUSTODIAL AREA 1 65 MATS 9 135 Totals 2512 2261 SPECIFICS KEY LOCK Cleaning Schedule 4am-8am M - F 2ND FLOOR ONCE A WEEK ONLY BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. Enter only thru the gate. Dumpster behind building exit thru west dock door. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting FIRST FLOOR 3 Offices are cleaned. break room floor in shop is daily Trash is taken from the Parts area only. There are 2 RRs, break room, entrance , corridor & 2 stairways. STAIRS Stairs need regular cleaning, cobwebs, flies and dirt accumulate. SECOND FLOOR Window ledges need to be checked for dead flies in summer. Water access for 2nd floor is in the kitchen. 2ND FLOOR CLEANED ONCE A WEEK ONLY RFP 8022 Custodial Services Page 157 of 212 Spring Canyon Park Maint BUILDING STATISTICS 3156 Overland Trail Rd. Cleaning SQ.FT: 1,562 (Off Drake Rd.) Carpet SQ. FT. 442 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 320 ceramic OPEN OFFICES 4 442 BREAK ROOMS 1 358 stone ENTRANCES 3 CORRIDORS 1 277 Stain concrete LOCKER RM - SINK 1 165 concrete Totals 442 1120 SPECIFICS ACCESS FOB ON BUILDING AND GATE Cleaning Schedule Once a week 4 am-12 pm BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Power scrubbing of ceramic tile included as needed. Spot carpets as needed. Report large spots. Big dumpster behind building. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges Be sure exterior doors are secure. CONSUMABLES Soap, TP, PT and Liners are provided by City. In shop on shelves FLOORS Scrub and refinish the stained concrete. Extra charge for refinishing when needed. WINDOWS Clean entrance glass on doors and on side windows (that is reachable)each visit on 2 entrances. Spot other glass as needed and clean up cobwebs as needed. Yearly glass cleaning is not included. LOCKER AREA IN SHOP Sweep and mop floor, clean benches, fronts of lockers GANG SINK IN SHOP Clean sink each time TOOL CHECK OUT OFFICE Trash, clean counters, sweep and mop floor. IN SHOP Custodial equipment You can keep it in the shop on the south side. Use City Buckets. RFP 8022 Custodial Services Page 158 of 212 GRANDVIEW OFFICE BUILDING STATISTICS 1900 W. MOUNTAIN Cleaning SQ.FT: 524 end of Mt. At Cemetery Carpet SQ. FT. 454 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 1 30 OPEN OFFICE 1 182 RECEPTION AREA 1 242 70 Totals 454 70 SPECIFICS KEY LOCK Cleaning Schedule 4am-12pm M,W, F BUILDING HOURS 2 people work in the building. No custodial storage closet. Limited space for & Information chemicals. Report Maint. Needed to Supervisor. Toilet is to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. Memorial Day weekend - full service needed on Sat,Sun & Mon. Outside RR cleaned 3 times a week Open until 3pm those days. Outside Rest Room cleaned also. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting REST ROOMS Storage for a small amount of PT & TP RECEPTION AREA After dusting blinds put them back the way they were. CUSTODIAL CLOSET Under the sink in the bath room - just bring a small amount from the Grandview shop. You can store the vac, mop bucket and broom in the closet in the office. Leave other supplies at the shop RFP 8022 Custodial Services Page 159 of 212 GRANDVIEW SHOP BUILDING STATISTICS 1903 W. MOUNTAIN Cleaning SQ.FT: 447 (South of the Office) Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 200 Both RR have lockers & showers BREAK ROOM 1 247 Totals 0 447 SPECIFICS KEY LOCK Cleaning Schedule 4am-12pm M,W,F only BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when mats need shampoo or when floors need buffed or scrubbed OUTSIDE ENTRANCE Sweep out 10 ft. . Cobwebs, ledges Be sure exterior doors are secure. BREAK ROOM Vacuum matting Lots of bugs in window sills in summer Stack chairs and mop floor. Leave chairs stacked. Don't put on table. supplies are kept in the womens locker room. Do not clean anything in the shop RFP 8022 Custodial Services Page 160 of 212 GARDENS AT SPRING CK. BUILDING STATISTICS 2145 CENTRE RD. Cleaning SQ.FT: 2,669 Carpet SQ. FT. 200 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 3 300 CLASSROOM 1 692 FINISHED CONCRETE ENTRY 3 FINISHED CONCRETE RECEPTION 1 FINISHED CONCRETE OFFICES 2 200 CARPET HALLWAY/DISPLAY 1 1057 FINISHED CONCRETE OPEN STORAGE 1 420 Totals 200 2469 SPECIFICS FOB AND ALARM and key for outside RRs Cleaning Schedule 4am-12pm M-Sat (6days) not Sundays Alarm disarms at 6 am BUILDING HOURS time on the alarm - 11pm-5am Opens at 8 am & Information There are 2 outside rest rooms that are locked after hours Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed OUTSIDE ENTRANCE Sweep out 10 ft. . Cobwebs, ledges Be sure exterior doors are secure. 2 Outside Rest rooms Put 8 oz of water in urinal after cleaning. Report when urinal is plugged and cartridge needs changing. Conference Room Paper towel and sink The green house is not cleaned. There is a restroom inside the building and 2 outside. No recycle is taken Custodial Closet Has shelves and hose hookup and sink Floor concrete in lobby, halls, RRs and conference room scrubbed 1 x a month for best appearance. RFP 8022 Custodial Services Page 161 of 212 (OTL)OLD TOWN LIBRARY BUILDING STATISTICS 201 PETERSON ST. Cleaning SQ.FT: 37,384 Carpet SQ. FT. 34,517 Room Type # S.F. CARPET S.F. Hard Flr. Comments 1st floor rooms Entries & Receiving 3 174 673 Concrete Circulation Work Room 1 655 Rubber tiles - power scrub Childrens Story time 1 626 Childrens Library 1 5,709 REST ROOMS 3 337 Ceramic Self Check 1 87 Super Circ. 1 85 Office Circulation 1 224 Stairs 3 428 260 concrete Lobby(Gallery & display) 2 1,101 Media 1 1,384 Browsing 1 501 Circulation 1 602 Multipurposes rooms 2 1,599 Adult Fiction 1 3,091 Holds 1 504 Cyber Café/Vending 1 651 Elevator 1 63 Custodial Closet 1 27 Sealed concrete 2nd floor Periodicals 1 1,190 Reference 1 1,573 Teen 1 1,803 Study Rooms 9 919 Focus Rooms 1 661 Offices/L.T. 2 1,200 Restrooms 4 351 Ceramic Staff Lab 2 209 Staff Copy/2 corridors 3 403 Staff Lounge/Kitchen 2 514 Cork Rubber tile with Floor Finish Copy Center/Public 1 96 Computing 1 1,555 Language 1 777 Self Check 1 784 Adult Non-Fiction 1 6,518 Custodial Closet 1 50 Sealed Concrete Totals 53 34,517 2,867 SPECIFICS FOB ACCESS Cleaning Schedule after hours of operation and ash trays. Be sure exterior doors are secure. Busiest days in order are: Sun, Sat, Mon. Be sure PT & TP are full especially on the Weekends. Enter & exit thru the back door off dock. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Call Eric on weekends if plugged.Report when floors need buffed or scrubbed OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. OUTSIDE/TABLES -BOOK RETURN Wipe tables and clean book return alcove. Cleaned daily INSIDE ENTRANCE Vacuum matting, spot door glass Restrooms hand dryers & paper towels Second floor / Office Areas These are weekly RFP 8022 Custodial Services Page 162 of 212 2nd floor --Study Areas/Copy Room recycling 1 x weekly this area First Floor Office Areas These are the Office Circ. And Super Circ. To be cleaned daily. Interactive Display To be cleaned with Clorox Anywhere (Supplied by Library ) Cyber Café / Vending Machines recycling 1 x weekly this area Garage Door on Conference Rm. Staff Lounge Cork Rubber Flooring with finish. Family Restroom Was staff restroom Windows Entry door glass cleaned daily All glass spotted as needed. Small glass panes cleaned yearly. All large glass panes in / out will be done by window contractor, RFP 8022 Custodial Services Page 163 of 212 Council Tree Library BUILDING STATISTICS 2733Council Tree Suite 200 Cleaning SQ.FT: 15,363 2ND FLOOR &1ST FL ENTRY Carpet SQ. FT. 13,675 Room Type # S.F. CARPET S.F. Hard Flr. Comments 1ST FL. ENTRY & LOBBY 1 624 STAIRS 1 370 CERAMIC TILE ELEVATORS 2 80 REST ROOMS 4 503 Ceramic Tile OFFICES 2 383 WORKROOM 1 566 MEETING ROOM 1 1,037 KITCHEN 1 80 MARMOLEUM LOUNGE 1 162 80 MARMOLEUM BOOK/REF AREAS 8 9,368 CORRIDOR AREA 1 572 STUDY ROOMS 4 883 STAIRS/BACK ENTRY 1 210 CONCRETE CUSTODIAL CLOSETS 1 31 CONCRETE STORAGE ROOMS 4 414 CONCRETE Totals 13,675 1,688 SPECIFICS FOB ACCESS Cleaning Schedule 7 DAYS A WEEK CLEANING after hours of operation BUILDING HOURS 10 AM - 9 PM M-Sat & Information Sun 12 PM-6 PM Supplies Consumables included in the bid. Gojo Foam soap dispensers Lighting Main lighting for the building on a small panel in the Staff area. Elevators Elevators - Independent key to shut off elevator for cleaning or hauling of supplies. Doors Sliding doors - switch at top on right side of both door -- markings indicate closed The doors should be on the -- mark when you come to clean them. They will not open. The windows are cleaned on the outside when staff arrive and unlock the door. Weekly Offices - Take regular trash not recycle Daily Elevators - The elevator on the left goes to the elevator back hall and book drop Entry glass Spot glass as needed in all areas - Especially in the childrens area. Elevator back hall and book drop - dust mop and mop floor Stairs and ledges Vacuum all areas except 1 office complex (that is once a week) Damp wipe tables and other surfaces damp wipe book shelves in a rotating frequency and high dust them as well. 0 Trash all areas except the offices. Break room, kitchen and RR complete Concrete back stairs -sweep and mop as needed Back stairs and the entry are cleaned as needed. Check them daily Custodial closet Supplies and equipment in 2 locations. Closet off the break room and janitors closet Interactive display Clean surfaces daily - Use Clorox Anywhere - it is premixed and in a marked bottle. The library supplies it to us. Also clean the tables and chairs in the room with the little door. Recycle Recycle removed from 2nd floor and taken to barrels on the first floor in the book drop area. and compacting on site. and a cardboard container. Do this twice a week. Private desk recycle is not taken. Recycle is taken in the 4 sites - conference room, lobby, circulation and break room. Recycle is then taken to the compactor a block away and compacted. Schedule not set yet. Computer room Do not clean anything in that room Do not go in there. Windows- interior All the windows on the perimeter are done by Window King and the large center one All other interior windows are cleaned by the contract as needed. RFP 8022 Custodial Services Page 164 of 212 LINCOLN CENTER BUILDING STATISTICS Cleaning SQ.FT: 23,170 Carpet SQ. FT. 18,384 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 9 2,333 CERAMIC STAIRS 2 105 463 VESTIBULES 5 854 ENTRY CARPET LOBBIES 4 12,194 CORRIDORS 6 5,046 990 CERAMIC ELEVATOR 1 55 LOUNGE 1 1,000 CERAMIC CUSTODIAL CLOSETS 2 130 VCT Totals 30 18,384 4,786 SPECIFICS FOB ACCESS AND ALARM Cleaning Schedule after hours of operation - Cleaning 7 days a week. fobs, locking Alarm and fob. Always shut all doors to reset alarm You must use the receiving door to enter and exit. The alarm is in that location. If you can not set alarm call Eric at 566-7049 Don't leave unset. and leave the building. Make sure all outside doors are locked if Lincoln Center staff is gone. Report any doors that are left unlocked after staff is gone. Arm the alarm when you leave. MAIN CLOSET Watch supplies and let supervisor know if supplies are low. Supplies are used quickly. Keep their adaptor on the hose but remove your cleaner from the faucet each night. Supplies are ordered and put away each month. Turn out all lights nightly after cleaning Soap Liquid soap dispenser are changed by Lincoln Center Staff. Foam soap in Adm RR is changed by you. Maintenance Report Maint. Needed to Supervisor. Toilets are to be plunged. Water in drains wkly. Call Eric on weekends if plugged. Report when floors need scrubbed Carpets Spot carpets as needed. Report large spots. Trash & Recycle T Trash & Recycle taken in all places in the areas you clean. ENTRANCES Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges Be sure exterior doors are secure. WINDOWS Clean all the windows on the doors nightly, Spot the glass throughout the building. especially near the entrances. RESTROOMS Start the toilet paper before installing it. Always replace Toilet paper on the right. side of the dispenser. Put the used roll on the left side. Do not remove the toilet paper roll until it is empty. You are there 7 days a week and it won't run out. Drop paper towel roll to the back and replace the roll so you don't waste it. Watch for lights on dispensers and open daily to check as well if changing is needed. Clean the doors on both sides of the partitions Put water in the drains weekly to prevent sewer gas smell. If you plunge the toilet and it will not release. Tell your supervisor and put a sign on the stall door. Check soap in Adm RRs, paper towel dispensers, toilet seat covers, replaced when needed. Trash all sanitary napkins dispensers nightly and wash out as needed. LOBBY and HALLWAY Watch for cobwebs near the ceiling. Use a high duster around the edges even though you don't see them. Hard to see at night. Vacuum under benches in the lobby and hallways. Cobwebs can build up there. POWER SCRUBBING ALL restrooms are scrubbed once a month. Glass stairs are scrubbed as needed. RFP 8022 Custodial Services Page 165 of 212 MARTINEZ FARM BUILDING STATISTICS 526 ELM ST. Cleaning SQ.FT: 1,993 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 260 quarry OPEN OFFICE 1 123 VCT EXHIBIT/CLASSROOMS 2 1309 VCT KITCHEN 1 131 quarry CORRIDORS 1 60 quarry ENTRY 1 110 quarry Totals 0 1993 SPECIFICS KEY LOCK AND ALARM Cleaning Schedule 4am-12pm- 7days a week ALARM INSTRUCTIONS TO DISARM Make sure all doors 1. HIT THE BUTTON UNDER DISARM and windows are 2. ENTER YOUR CODE - 4 DIGIT NUMBER closed or it won't arm. 3. HIT COMMAND 4. IT WILL ASK YOU IF THIS IS ALL BUILDINGS - HIT THE BUTTON UNDER YES TO ARM 1. HIT THE BUTTON UNDER ARM 2. ENTER YOUR CODE - 4 DIGIT NUMBER 3. HIT COMMAND 4. HIT BUTTON UNDER YES YOU HAVE 45 SECONDS TO LEAVE. SO MAKE SURE YOU ARE READY TO GO. IF YOU GOOF AND PUT IN SOMETHING WRONG - JUST WAIT THERE AND WHEN IT IS DONE COUNTING DOWN PUT IN DISARM AND DISARM IT. THEN ARM IT AGAIN. BUILDING HOURS SECURITY ALARM - If you set it off by mistake SAFE SYSTEMs & Information Give code word so Police are not dispatched. Or call them 1-303-444-1191 Enter off the porch. You must manually lock the porch door. Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed Don't let the Cats out of the building. Don't leave them in the office. There is no litter box in there. Make sure there is plenty of soap, PT, TP, and Plastic liners in closet. They have a big Halloween week, Christmas and all summer. Make sure the TP, PT and soap are always full. Sometimes the building use is very high. Cobwebs build up between the Pop machine and the outside window. Make sure the window ledges are cleaned. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting Store Clean the floor only Office is daily FLOORS Floors are buffed monthly and refinished as needed. Hall floors and RRs are power scrubbed monthly CUSTODIAL CLOSET Supplies do not all fit in the closet. There are lockers in the womens RR that you can put paper supplies in. Connector for chemical in the closet floor sink RFP 8022 Custodial Services Page 166 of 212 Loomis Central Warehouse BUILDING STATISTICS 518 N. Loomis St. Cleaning SQ.FT: 488 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 96 VCT ENCLOSED OFFICES 1 392 VCT Totals 0 488 SPECIFICS Cleaning Schedule Fob entry Clean 4am - 12pm 1 X a week BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information RFP 8022 Custodial Services Page 167 of 212 MULBERRY POOL BUILDING STATISTICS 424 W. MULBERRY Cleaning SQ.FT: 6,614 Carpet SQ. FT. 2,273 NOT TO BE USED FOR CARPET TOTAL Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 348 CERAMIC LOCKER ROOM 3 1657 CERAMIC BLEACHERS 1 1844 CONCRETE CORRIDORS 3 1302 LOBBY & ENTRANCE 1 773 ELEVATOR 1 72 RECEPTION/GUARDS 1 126 STAIRS 3 492 RUBBER & CONCRETE Totals 2273 4341 CONFERENCE ROOMS 2 1327 carpet cleaning only OFFICES 1 874 carpet cleaning only SPECIFICS KEY LOCK Cleaning Schedule after hours of operation 7 days a week Special events schedule given in advance. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Facililty open 5:30am to 8:30pm M-F and 12pm to 5pm -Sat and Sun. Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting Does not include Conference rooms, Guards office, Guards RRs, laundry room and pool deck and offices upstairs. Make sure lights are out in areas you are not working in. Waterfree urinals - After changing cartrige mark date on sheet 8 oz of water to be put in the urinals nightly by the staff after cleaning. RFP 8022 Custodial Services Page 168 of 212 MUSEUM OF DISCOVERY BUILDING STATISTICS 408 Mason Court Cleaning SQ.FT: 47,984 Carpet SQ. FT. 13,616 Room Type # S.F. CARPET S.F. Hard Flr. Comments CLASSROOMS/WORKROOM 2 3018 Rubber CORK REST ROOMS 5 548 CONCRETE UPPER GALLERY CORRIDOR 1 692 Rubber CORK CAFÉ 1 489 Rubber Cork GIFT SHOP 1 955 POLISHED CONCRETE LOBBY 1 3016 POLISHED CONCRETE ENTRIES 3 337 ENTRY CARPET REFERENCE ROOM 1 1714 CLEANED 1 X WEEKLY GALLERY 1 5600 11096 CONCRETE - FLOOR &CARPET TRAVELING EXHIBIT 1 5109 CONCRETE - UPON REQUEST HALLWAY 1 218 CONCRETE - 1 X WEEKLY RECEIVING 1 249 CONCRETE - UPON REQUEST STAGING 1 274 CONCRETE - UPON REQUEST SHOP 1 782 CONCRETE - UPON REQUEST COLLECTION STORAGE 1 4361 CONCRETE - UPON REQUEST ARTIFACT PROCESSING 1 385 CONCRETE - UPON REQUEST CUSTODIAL 2 146 CONCRETE OPEN OFFICES 1 2456 WEEKLY OFFICE RESTROOM 3 169 DAILY TUES- SUN CLOSED OFFICES 2 395 WEEKLY STAIRS 2 in roof CONCRETE AND PAINTED ELEVATOR 1 DAILY TUES- SUN 2ND LEVEL DIGITAL DOME 1 1211 VACUUMED DAILY UPPER LOBBY 1 1286 VACUUMED DAILY 3RD LEVEL CONFERENCE/ELEVATOR LOB 1 617 CLEANED DAILY / SPOT GLASS ROOF DECK 1 2861 TRASH AND SPOT CLEAN GLASS Totals 13616 34368 SPECIFICS FOB ACCESS Cleaning Schedule BUILDING HOURS & Information RECYCLE Offices Break room in office complex Polish Concrete Floors Gallery (stained concrete/ carpet) Concrete floors and carepts to be cleaned 6 x weekly, to stay atleast 12in., from exhits CLASSROOMS /WORKROOM Floors cleaned daily - 6 x sweep and full mop 3 x weekly sweep and spot mop 3 x weekly Referance Room Cleaned 1 x weekly Cork Flooring Rest rooms -Public Admin rest rooms cleaned 3 x weekly Mon - Wed - Fri 2 x weekly - trash - clean surfaces and floor - Dust and wet mop daily, auto scrub monthly Can be autoscrubbed more frequently upon request, use a soft brush or pad. polishing of the floor may be needed at some point - maybe yearly. Auto scrubbed 1 x weekly dust and wet mopped. No finish is on the surface of the tiles. Daily cleaned - Power scrubbed monthly polishing of the floor may be needed at some point - maybe yearly. 6 DAYS A WEEK CLEANING - MOD CLOSED ON MONDAYS after hours of operation - ALARM - Be sure exterior doors are secure Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need scrubbed RECYCLE 1 X WEEKLY Office cleaning is weekly STAGING SHOP COLLECTION STORAGE ARTIFACT PROCESSING Receiving Area Mezzanine, Digital Dome, 2nd floor Vacuumed daily, (6 x weekly) 2 concrete stairs, enclosure, Roof deck Elevator 3rd floor / Conference room/ office cleaned 3 x weekly Mon - Wed - Fri Roof deck / Stairs All areas windows and glass doors. Sweep stairs daily - black stairs mopped daily. Daily (6 x weekly) spot cleaning glass & trash pickup, policing area is not scheduled Daily, except where noted. These 4 areas floors can br cleaned upon request, needs to be schedule in advance. cleaned upon request concrete stairs and enclosure swept and mopped 1 x monthly RFP 8022 Custodial Services Page 170 of 212 NIX FARM BUILDING STATISTICS Hoffman Mill Rd. Cleaning SQ.FT: 3,113 OFFICES Carpet SQ. FT. 2,365 Room Type # S.F. CARPET S.F. Hard Flr. Comments WEST HOUSE - 1ST OFFICES 4 788 VESTIBULES 2 75 45-vct 30 -Ceramic RESTROOM 2 126 ceramic WORKRM/HALL 1 390 hardwood RECEPT/COPY 1 295 CONFERENCE 1 299 STAIRS 2 48 hardwood with runner CUSTODIAL CLOSET 1 16 VCT LOBBY 1 72 ceramic 2nd OFFICES 5 827 REST ROOM 1 42 HALL 1 78 STAIRS 1 27 ENTRY MATS 1 30 HOUSE TOTALS 2365 748 SPECIFICS GATE LOCK - DOOR CODE - KEY ON HOUSE Cleaning Schedule 4am-12pm M - F BUILDING HOURS Key entry security alarm cleaners do not have a code. Must be done by 9PM & Information Gated property. Need gate opener to enter after hours. Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays.Shake black rubber mats. Be sure exterior doors are secure. Vacuum matting SERVICE LEVEL Daily Weekly Trash Offices-full service wipe conf table,spot vac Conference - full service entrances stairs work room/break lobby 2 RRs Maintenance office RFP 8022 Custodial Services Page 171 of 212 NIX FARM ADMIN. BUILDING STATISTICS Hoffman Mill Rd. Cleaning SQ.FT: 3,268 OFFICES Carpet SQ. FT. 2,689 Room Type # S.F. CARPET S.F. Hard Flr. Comments NIX ADMIN - 1ST OFFICES 5 514 VESTIBULES 1 56 Wood Laminate RESTROOM 2 98 ceramic WORKRM/HALL 1 162 RECEPT/COPY 1 218 CONFERENCE 1 735 BREAKROOM 1 151 VCT STAIRS 1 27 vct CUSTODIAL CLOSET 1 15 concrete MECHANICAL ROOM 1 79 concrete 2nd OFFICES 5 886 ELECTRICAL ROOM 1 28 VCT PRINTER ROOM 1 67 HALL 1 107 STAIRS 1 27 VCT IT ROOM 1 98 VCT HOUSE TOTALS 2689 579 SPECIFICS GATE LOCK - DOOR CODE - KEY ON HOUSE Cleaning Schedule 4am-12pm M - F BUILDING HOURS Key entry /FOB security alarm cleaners do not have a code. Must be done by 9PM & Information Gated property. Need gate opener to enter after hours. Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays.Shake black rubber mats. Be sure exterior doors are secure. Vacuum matting SERVICE LEVEL Daily Weekly Trash Offices-full service wipe conf table,spot vac Conference - full service entrances stairs vacuum facility 2 x weekly work room/break Vestibule 2 RRs - full clean - stock supplies door glass RFP 8022 Custodial Services Page 172 of 212 NIX FARM BUILDING STATISTICS Hoffman Mill Rd. Cleaning SQ.FT: 830 MAINT. SHOP Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments MAINT BUILDING Shop fountain,sinks BREAK ROOM 1 390 VCT LOCKER ROOM 2 418 Ceramic CUSTODIAL CLOSET 1 22 VCT MAINT BLDG TOTAL 0 830 SPECIFICS Cleaning Schedule 4am - 12pm M - F GATE LOCK - DOOR CODE - KEY ON HOUSE BUILDING HOURS Door code for Maint building. & Information Gated property. Need gate opener to enter after hours. Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed SERVICE LEVEL Clean Rest rooms daily and mop hallway off rest room (not shower room) Dust and Wet mop the break room floor. Buff Monthly. Give date so guys can move the chairs. Scrub rest room floors and hallway floor monthly. Make sure you are out before the alarm is set. Make sure the gate is locked after you enter and when leaving. RFP 8022 Custodial Services Page 173 of 212 Northside Atzlan Center BUILDING STATISTICS 112 WILLOW Cleaning SQ.FT: 42,054 Carpet SQ. FT. 4,905 Room Type # S.F. CARPET S.F. Hard Flr. Comments LOCKER ROOMS 2 1,470 Porclean with epoxy grout REST ROOMS 3 465 Porclean with epoxy grout FAMILY CHANGING 2 233 Porclean with epoxy grout ENCLOSED OFFICES 3 284 WORK ROOMS 2 346 GYMNASIUM 3 17,530 wood -auto scrub KITCHEN 1 605 porclean with epoxy grout SERVERY 1 340 porclean with epoxy grout STORAGE WALK THRU 1 318 concrete ENTRANCES 6 132 CORRIDORS 1,979 stained concrete with finish LOBBY 1 1,475 stained concrete with finish ACTIVITY ROOMS 3 2286 1,153 1 is wood MULTICULTERAL RM 1 1417 COMPUTER LAB 333 CLASSROOMS 4 340 1,218 VCT CUSTODIAL CLOSET 2 123 VCT 2ND FLOOR TRACK 3,240 Pulastic - no finish - auto scrub EXERCISE STUDIO 1,222 parquet and sport court - no finish - mop CONFERENCE ROOM 169 OPEN OFFICE 282 OFFICE 78 MAINTENANCE 335 concrete FITNESS CENTER 3,407 vulcanized rubber/ no finish/ just scrub AEROBICS/DANCE STUDIO 1,113 sport court - auto scrub RESTROOMS 105 porclean with epoxy grout CUSTODIAL CLOSET 56 VCT Totals 4376 37,149 SPECIFICS FOB ACCESS Cleaning Schedule after hours of operation 7 days a week. Typically 4am-8am with 2 people Late night rentals to 2 AM possible. Keys are left in lock box. BUILDING HOURS Plunge toilets as needed. Information Has waterfree urinals - put 8 OZ of water in urinal after cleaning Report Maint. Needed to Supervisor. Toilets are to be plunged. Call Eric on WE to unplug if needed. Report when floors need buffed or scrubbed Stained concrete floors All floor care is included in the contract. Secure doors Ask Northside attendants to let you know when they leave. Check doors to be sure they are secured. Especially on East and South. Gym- Wood Cleaned daily auto scrubbed 3 times week Track - Pulastic Cleaned daily scrubbed 3 x week Stained concrete hallways Locker rooms Auto scrubbed 2 x weekly Kitchen If the doors are not secured by the Building Attendant there is a switch in the copy area of the 1st floor offices. Stained concrete and stairs Refinished as needed to protect the painted part of the concrete. RFP 8022 Custodial Services Page 174 of 212 OLD TOWN REST ROOMS BUILDING STATISTICS 13 OLD TOWN SQUARE Cleaning SQ.FT: 553 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 217 CONCRETE KIOSK 1 336 CERAMIC Totals 0 553 SPECIFICS Auto lock and unlock Cleaning Schedule Twice a day 7am - 8pm -- 7 days a week. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Auto locks at 2:30 AM and unlocks at 7AM at 8 AM & 8 PM every day Report any damage or problems to Supervisor. KIOSK Sweep and mop floor only During the summer the RRs get more use. Especially during West Fest. OUTSIDE ENTRANCE Sweep out 10 ft. Cobwebs, ledges Be sure exterior doors are secure. REST ROOMS No Paper towels are supplied. No soap in the mens RR. Graffetti is to be removed. If not possible report to Supervisor. Floors need to be disinfected to keep odor controlled. Spraying with chemical attachment is good. Supplies in Kiosk area. Power scrubbing monthly of RRs and quarterly in Kiosk RFP 8022 Custodial Services Page 175 of 212 OPERATION SERVICES BUILDING STATISTICS 300 LAPORTE Cleaning SQ.FT: 15,557 Carpet SQ. FT. 11,452 Room Type # S.F. CARPET S.F. Hard Flr. Comments 1ST FLOOR RESTOOMS 3 344 Terrazzo, quarry tile HALLS 7 563 783 Terrazzo, vinyl LOBBY Terrazzo, vinyl ENTRIES BREAK ROOMS 1 229 OFFICES 15 2679 CONFERENCE ROOMS 2 786 COPY ROOM 1 281 VCT RESOURCE ROOM 1 OPEN OFFICES 1 1098 WAITING ROOM 1 193 ELEVATOR 1 50 AIR LOCK ON NORTH 1 220 PATIO 1 500 2ND FLOOR REST ROOMS 4 239 Vinyl, Quarry OPEN OFFICES 3 1165 ENCLOSED OFFICES 11 1807 CONFERENCE ROOMS 1 1168 BREAK ROOM/LOUNGE 3 874 HALLWAYS 6 552 114 Terrazzo COPY ROOM 1 93 WAITING ROOM 1 94 LOBBY 1 168 Terrazzo MAINT. LIBRARY 1 60 RES FILE ROOM 1 320 STAIRS BASEMENT RESTROOMS 2 289 Quarry tile HALLWAYS 5 888 VCT TOTALS 75 11452 4105 SPECIFICS FOB ACCESS Cleaning Schedule 4am-12pm - M-F BUILDING HOURS 8am - 6am M-F Basement Restrooms,halls adjacent daily Other hallways are monthly Other cleaning included North enclosure, all stairways, Patio Offices weekly RECYCLE Recycle in 7 locations taken to main location outside RFP 8022 Custodial Services Page 176 of 212 PARK SHOP BUILDING STATISTICS 413 S. BRYAN Cleaning SQ.FT: 5,479 Carpet SQ. FT. 4,500 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 394 vinyl ENCLOSED OFFICES 13 2455 CONFERENCE ROOMS 2 749 BREAK ROOM 1 435 ENTRANCES 1 77 CORRIDORS 2 661 RECEPTION AREA 1 468 COPY ROOM 1 150 MATS 5 90 Totals 4500 829 SPECIFICS KEY LOCK Cleaning Schedule 4am-12pm M - F BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. Shop area not to be cleaned. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting TRASH Trash is put in the large green yard trash in the gated area to the West. Go out the West door off the office area. Daily Weekly All areas except Trash and clean offices and cubes offices MON CUSTODIAL CLOSET Main one in the mens RR. Small closet between the rest rooms. Storage next to the machines in the corner of the break room. RFP 8022 Custodial Services Page 177 of 212 POLICE FIRING RANGE BUILDING STATISTICS Cleaning SQ.FT: 3,078 Carpet SQ. FT. 2,758 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 320 VCT CONFERENCE ROOM 1 480 RECREATION ROOM 1 2278 Totals 2758 320 SPECIFICS DOOR CODE Cleaning Schedule 4am - 12pm M-W-F - 3 DAYS A WEEK SERVICE Hours of use vary 7days - 24 hrs. BUILDING HOURS OPENS WITH KEY PAD CODE & Information Report Maint. Needed to Supervisor. Toilets are to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance enclosure. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting SHOOTING RANGE AREA Is not cleaned by Contractor. This is a separate cleaning assignment. Closet in mens room Vacuum only Beside the mens toilet supplies and equipment is kept uses a case of PT and TP TRASH DUMPSTER IN THE BACK USES A KEY TO USE RFP 8022 Custodial Services Page 178 of 212 POLICE SERVICES BUILDING STATISTICS TIMBERLINE Cleaning SQ.F 82,396 1ST FLOOR Carpet SQ. FT 46,020 CLEANING FREQUENCY Floors 1ST 2ND 3RD TOTALS Daily 13127 6662 10115 29904 Twice weekly 4037 10685 5154 19876 Weekly 11088 3595 5808 20491 Supervised 5390 1131 139 6660 Infrequent 4653 547 458 5658 TOTALS 38295 22620 21674 82589 FLOOR SURFACES Floors 1ST 2ND 3RD TOTALS Marmoleum 9365 4576 383 14324 Porcelean 3937 587 484 5008 Concrete 10354 2228 452 13034 Carpet 12790 13380 19850 46020 Rubber 1640 1640 VCT 1606 209 555 2370 Total 38052 22620 21724 82396 SPECIFICS ACCESS FOB Cleaning Schedule 12am-12 pm - 7 days a week - Janitor closet key Must use backpack quiet vacuum BUILDING HOURS Always enter only thru the North entrance (small door) into hallway. City ID and shirts and badges must be visible at all times. If not you could be asked to leave. Maintenance Report any maintenance needed to Supervisor. Toilets are to be plunged. Put water in drains weekly on Mon Spot carpets as needed. Report large spots. Shake black rubber mats, sweep entrances 10ft. Out. Empty ash & trash Watch for cobwebs, clean glass and ledges, vacuum matting. Outside Outside entrance at dumpster area needs leaves swept up Outside trash cans emptied as needed RECYCLE EMPTIED ONCE A WEEK FROM COMMON AREAS TO SPOT ON EACH FL. Taken outside twice a week to enclosure recycle dumpster. Supervised Cleanings They go in supervised areas - They report to Desk office. They have a schedule of whom to contract. They must have key and fob and ID 1st Tues 8AM Lab Areas 6585 9AM Evidence Areas - 6835 2nd Tues 9AM Computer room - Wanda Soares 2124 10AM Darel King Forensic on 3rd 6869 3rd Tues 8AM Lab Areas 6585 9AM Evidence Areas - 6835 = 4th Tues 9AM Joe Fletcher Police Supply 6279 10AM Darel King Forensic on 3rd 6869 5th Tues No cleaning Detention areas Mon and Thurs after 8AM - Detention areas cleaned as needed. Get key and fob and flush the drains in the cells - flusher in the closet. Cells are one way and so are some of the doors to the area. Clean the entrance from outside once a week when in the detention area. Other areas as assigned. The police are to report supervised cleaning needs to the Desk officer for Tues daytime cleaning. Anlance Security at the front desk in the lobby will be taking the drivers licence and issuing the keys on Mon and Thurs. Toilet and sinks in cells are flushed weekly. West side Mon & East on Thurs While in Detention the toilets are flushed and sinks run once a week to prevent sewer gas smells. Floor finish Stair mats have floor finish on them. Flooring in exercise room has floor finish on it. Marmoleum has floor finish. To be buffed and cleaned and refinished as needed. THERE IS NO FLOOR FINISH ON THE LOCKER ROOM FLOORS. POTTERY STUDIO BUILDING STATISTICS 1541 W. OAK Cleaning SQ.FT: 2,211 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 116 WORKSHOPS 2 714 SPECIAL USE ROOM 1 129 Has sink/kitchen area ENTRANCES 2 87 1 Main entry CORRIDORS 2 249 CLEANABLE STORAGE 1 83 CUSTODIAL AREA 1 19 KILM ROOM 1 91 MULTI-PURPOSE RMS 2 547 STAIRWAYS 2 176 1 is External to Bldg. Totals 0 2211 SPECIFICS KEY LOCK Key for dumpster Cleaning Schedule 4am-12pm M-F 5 days a week BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information 1st floor is painted concrete. In Kiln & storage rooms the floors only are done. Paper towel & soap dispensers in 5 places including the RRs. 2nd floor is wood. Vacuum & wet mopping is preferred to keep dust level down. Dust masks are needed when cleaning. Shelves are dusted when classes end and shelves are empty. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges Shake black rubber mat.. Be sure exterior doors are secure. INSIDE ENTRANCE vacuum matting Frequency 3times a week mopping of the floors on 1st floor. Do not pour water down the sink on 2nd floor. It will clog. Toilet only. RFP 8022 Custodial Services Page 180 of 212 ROSELAWN OFFICE BUILDING STATISTICS 2718 E. MULLBERRY Cleaning SQ.FT: 884 end of Mt. At Cemetery Carpet SQ. FT. 697 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 131 CERAMIC TILE OPEN OFFICE 1 94 ENTRY 1 176 JANITORIAL 1 56 CONCRETE CONFERENCE 1 427 Totals 697 187 SPECIFICS KEY LOCK Cleaning Schedule 4am-12pm -Wed BUILDING HOURS & Information . Report Maint. Needed to Supervisor. Toilet is to be plunged. Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. Memorial Day weekend - full service needed on Sat,Sun & Mon. Open until 3pm those days. Outside Rest Room cleaned also. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting each visit REST ROOMS cleaned 1 x weekly, PT & TP stored in janitors closet OFFICES cleaned 1 x weekly (trash/vacuum / dusted CONFERENCE ROOM cleaned 1 x weekly CUSTODIAL CLOSET supplies & equipment stored in closet. RFP 8022 Custodial Services Page 181 of 212 SENIOR CENTER BUILDING STATISTICS RAINTREE Cleaning SQ.FT 30,560 W off Shields near Drake Carpet SQ. FT. 10,786 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 535 EPOXY OPEN OFFICES 1 660 ENCLOSED OFFICES 5 502 CONFERENCE ROOMS 7 2800 3833 WOOD KITCHENS 1 705 CERAMIC TILE ENTRANCES 2 197 CORRIDORS 4 1865 GYM 1 6950 WOOD ELEVATOR 1 27 FAMILY CHANGING RM 1 50 EPOXY LOCKER ROOMS 2 205 1300 CERAMIC TILE STAIRS 4 110 360 CONCRETE LOBBY 1 1630 RECEPTION 1 400 RECREATION 5 1645 2450 VCT,CONCRETE TRACK 1 2450 PULASTIC BREAK ROOM 1 110 STAGE 1 157 WOOD VOLUNTEER ROOM 1 175 LIBRARY 1 460 CUSTODIAL 1 55 CONCRETE STORAGE/Roof access 8 929 Yearly VCT refinishing Totals 10786 19774 SPECIFICS KEY LOCK Cleaning Schedule after hours of operation - 7 days a week - Locker rooms to be ready by 5:30am There are occasional quinceanera's that may require extra help that night. Rental Activities You will receive a rental schedule each week. That will help you to plan for any extra help you may need for huge events. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. Report any spots to Carpet cleaners when they are at the building. All entrance doors to be secured at start of shift. Lock inside areas after cleaning the area. Elevator to be locked off at night and gate down to secure. LOCKING PROCEDURE - 1. Door to track upstairs 2. Door to Activity room #3(push button inside, then pull door shut) 3. Copy room door next to Scheduling office. 4. Scheduling office door 5. Front entry door - outside door locked, inside door pulled closed. (if electronically operating, flip toggle switch upper left.) 6. Check doors on west side of lobby (if open use allan wrench key.) 7. Billiard room door 8. Check door across from Billiard Room (sometimes sticks) 9. Activity rooms 1 & 2. 10. Stage door (across from Rest rooms.) 11. Multi-use rooms 1,2 & 3. Check the outside doors also. 12. Check kitchen door to outside 13. Lock kitchen door 14. Wet crafts door 15. Studio door 16. Entry doors on the North end of building(the doors stick and sometimes won't close all the way. 17. Facility attendants office (with roll up window) 18. Make sure all lights are out on the North end. 19. Close and lock sliding gate near billiard room. SENIOR CENTER - PAGE 2 SPECIFICS 22. Lock closet door 23. Lock gym doors 24. Roll gate at bottom of stairs must be down. 25. Turn off elevator 26, Turn off lobby lights & office lights & lock the door. 27. Make sure you double check the door when you exit. Make sure all paper products are full each night. Household PT used in areas are supplied by Senior Center. Replenish holders from their supply. The pool area is not included in the contract except for the ceramic tile floor entrances and the family changing room. The roll gates between the pool & locker rooms is to be pulled down and locked nightly. Family Changing RR Off the pool area to be cleaned nightly. Can enter from gym or pool area. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Shake black rubber mats. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting LOCKER ROOMS Showers have troughs that are best cleaned by running a bottle brush into it. Lockers rooms need special attention nightly, Lockers need to be cleaned out weekly. All locker doors should be closed each night. A special cleaner is needed to use weekly on the floor so the floor does not get slippery. Lift gate between locker rooms and pool and mop nightly and scrub as needed. EPOXY FLOORS Epoxy floors located in the RRs . These are to be maintained with disinfectant and a deck brush and floor squeegee. Machine scrubbing is not recommended unless the brush is soft. They have been requiring weekly scrubbing to maintain a good appearance level. RUNNING TRACK The running track is made of Pulastic rubber. Vacuuming (typically daily) and machine scrub only with a neutral cleaner. It gets dust balls nightly and will require daily attention. Don't forget the windows and ledges on the track and cleaning around the exercise equipment on the track. WOOD FLOORS Wood floors need to have grit removed daily use a dust mop and flat mop system. Scrub with a white pad monthly. Use separate mops, one for gym and one for the Multipurpose rooms. GENERAL CLEANING Railings and ledges get dusty. Windows need to be checked on the track. There are large white metal trash cans at the entrances that need to be wiped off and ash trays cleaned. The trash from those white cans is taken by Parks dept. The exits to MU 1, 2 & 3 need the glass on both sides of the doors cleaned. Building Techs will set up and tear down meetings. You need to clean only. If the tables are not moved for cleaning after a late event - clean the area & report this to your Supervisor. The Tampon Machine are refilled when needed. There are 4 roof accesses that need to be kept clean. 1 off Activity Room #3 on emergency stairs next to Room#3, off the stage and the last one is in the Studio. Floor needs to be cleaned and walk off mats vacuumed. Watch for All storage closets are to be maintained. VCT to be refinished as needed. Vending machines to be wiped off regularly. PAVERS TILE Stone tile at 2 entrances. Carpet tech turbo tools them monthly. Kitchen Floor and sink Clean floor nightly being sure to clean thoroughly under the dishwashers and mats. Clean out the insides of the trash cans often. Clean the door to the outside as well as to the inside hallway. Clean the wash sink and fill soap. Use your mops and buckets not the ones in the kitchen. They will maintain their own buckets, mops, etc. Secure each area after you are done cleaning in that area and turn off lights. Studio and Wet Crafts While cleaning in there make sure no appliances have been left on. If unsure if something should be turned off, call Eric for further instructions. His number are 566-7049. Also call him for any emergencies in the building. He will contact the right people. RFP 8022 Custodial Services Page 183 of 212 STREETS (2 buildings) BUILDING STATISTICS 625 NINTH ST Cleaning SQ.FT: 14,483 Carpet SQ. FT. 5,247 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 4 733 EPOXY-381, PORCELAIN -352 LOCKER ROOMS 2 1581 EPOXY WELLNESS ROOM 1 620 CONFERENCE ROOMS 1 432 CREW TRAINING/BREAK 1 1581 VCT KITCHEN 1 182 VINYL BREAK ROOM 1 308 MAIN ENTRANCE/LOBBY 1 284 CERAMIC CREW ROOMS 3 1369 VCT SIGN FABRICATION 1 899 VCT COMP AREA 1 589 VCT SAN. INSPECTION 1 392 CORRIDORS 3 570 954 VCT RECEPTION/COPY 1 736 ENCLOSED OFFICES 14 2,189 CUSTODIAL/STORAGE 1 30 CONCRETE Totals 37 5,247 8202 Control building for Deicing Weekly - May - Sept & 7 days Oct-Apr REST ROOMS 2 BREAK ROOM 1 OFFICE 1 MEETING ROOM 1 TOTAL ALL AREAS 1034 PORCELAIN TILE SPECIFICS FOB ACCESS Cleaning Schedule 12am-8am M-F except control bldg. done weekly May- Oct and 7days Nov-Apr. BUILDING HOURS Report Maint. needed to Supervisor. Toilets are to be plunged. & INFORMATION Report when floors need buffed or scrubbed. Spot carpets as needed. Report large spots. Tar on carpet, VCT and ceramic floors - daily removal OUTSIDE ENTRANCE Sweep out 10ft at all entrances. Clean glass on entrances in and out DAILY. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting SPECIAL NEEDS Tar on carpet, VCT and ceramic floors - daily removal MONTHLY Refrigerators inside WEEKLY Coffee pots- inside Microwaves inside Spray wipe equipment in wellness room Scrub epoxy floor in Mens locker room weekly Offices cleaned (trash daily) RECYCLE Recycle taken from offices only - put in copy room Taken from copy area, training room and crew room in hall twice a week to outside Small building recycle taken once a week or as needed during the snow months. DAILY All trash is taken from offices Coffee stations GLASS CLEANING Not included except entry doors in and out and spotting of windows and a few interior windows. CONSUMABLES No refilling of Sanitary napkins machines Separate monthly invoice for supplies. Must be ordered & stocked as needed. Storage closet up front for half of supplies. Storage in back for other half SUPPLIES Multifold paper towels - natural - North River They buy their own supplies Soap box - regular but stocked by Contractor Toilet paper - Envision - 2 ply white jumbo rolls(better quality than other bldgs) Kitchen towel rolls for the 2 break rooms Outside Trash can On south side outside emptied once a week. RFP 8022 Custodial Services Page 184 of 212 Conference room up front Wind in window causes dirt to collect on window ledge. PARTS AREA IN BACK Sink and fountain only and paper towel are done FLOORS FLOORS ARE AUTO SCRUBBED 3 TIMES A WEEK. MOPPED TWICE A WEEK NOW BURNISHING IS DONE ONCE A MONTH WITH BATTERY OPERATED BURNISHER. Can keep auto scrubber in back closet to charge. Also a large high speed burnisher is used and charged in same closet near the back 2 RRS. TAR IS REMOVED DAILY ON CARPET AND FLOORS. CLEANING OF TAR SOLVENT FOR THE TILE FLOORS-LIFT OFF 2 - TAPE AND STAIN REMOVER FOR CARPETS - BUTCHERS - TAR, GREASE AND PAINT CARPET SPOTTER. FLOORS REFINISHED AS NEEDED. CONTROL BUILDING Water in urinal - 8 oz. Trash outside is taken when building is cleaned Custodial closet (maint closet) Closet has sink with chemical hookup Floor is scrubbed once a month CLEANING SCHEDULE 7 DAYS - OCT - APR - WEEKEND IF SNOW - OTHERWISE M-F MAY - SEPT - ONCE A WEEK RFP 8022 Custodial Services Page 185 of 212 TRAFFIC OPERATIONS BUILDING STATISTICS Linden St Cleaning SQ.FT: 9,519 Carpet SQ. FT. 4,658 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 332 CERAMIC RECEP/FRONT HALL 1 1420 ENCLOSED OFFICES 9 1408 CONF/BREAK ROOMS 2 858 ENTRANCES 2 155 HALLWAYS 3 155 748 VCT CREW ROOM 1 598 VCT LIBRARY/WORK RM 1 437 TRAFFIC COMPUTER 1 1036 VCT WORK AREA 1 190 TRAFFIC ENGINEER 1 190 SIGNAL REPAIR SHOP 1 700 VCT FAB SHOP 1 1088 CONCRETE STORAGE/CUSTODIAL 1 204 Totals 4658 4861 SPECIFICS FOBACCESS Cleaning Schedule 4am-12pm M - F BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when mats need shampoo or when floors need buffed or scrubbed Spot carpets as needed. Report large spots. Entry to building Door on the east side - 3rd door from the south. It goes into the hallway by the custodial closet. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Shake black rubber mat to clean. Be sure 3 exterior doors are secure. INSIDE ENTRANCE Vacuum matting Cleaning Frequency Daily Weekly Schedule Entrances Library hallways offices Rest rooms cubicle areas break room Fab shop conference rms. signal test room - trash, floors and mats front counter Traffic engineer waiting room reception desk area work area Traffic Mgt Center All Trash including offices Recycle not taken TRASH DUMPSTER Go through the Signal Test room to the outside. The dumpster enclosure is at the back of the gated area between 2 garages. Take your key or you will be locked out. Door locks behind you. Electrical room not cleaned. Custodial closet in Maint rm hookup for chemical - floor sink high dusting High ledges behind the reception desk - don't forget Floors Buffed once a month - refinished as needed - scrub RRs monthly RFP 8022 Custodial Services Page 186 of 212 906 VINE BUILDING STATISTICS Cleaning SQ.FT: 1,350 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 1 72 ceramic PARTS AREA 1 461 VCT ENCLOSED OFFICES 1 186 VCT BREAK 1 225 VCT LOCKER ROOM 1 199 VCT ENTRANCE 2 29 VCT CORRIDORS 3 166 VCT CUSTODIAL 1 12 VCT Totals 0 1350 SPECIFICS KEY LOCK Cleaning Schedule 4am - 12pm M-F BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when mats need shampoo or when floors need buffed or scrubbed There is a gate that is locked at night. Enter through the South door. Lock dead bolt and check door when leaving. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Shake black rubber mats. Be sure exterior doors are secure. Enter through the South door. Lock dead bolt and lock door to shop. INSIDE ENTRANCE Vacuum matting SHOP Clean the sink, trash, replace PT and soap. That’s all that is done in the shop. Make sure doors are locked going from shop into office areas. RFP 8022 Custodial Services Page 187 of 212 UTILITIES BUILDING STATISTICS Totals all BUILDINGS 700 Wood St. Cleaning SQ.FT: 60,079 71,093 Buildings A & B Carpet SQ. FT. 47,953 50,963 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 246 EPOXY REST ROOMS 7 866 CERAMIC LOCKER ROOMS 4 1077 EPOXY AND VCT LOCKER ROOMS 4 1356 CERAMIC EXERCISE ROOM 2 1,041 ENCLOSED OFFICES 88 16,143 ENCLOSED OFFICES 3 453 VCT OPEN OFFICES 13 8,962 OPEN OFFICES 3 1238 CONCRETE AND VCT BREAK ROOM 6 693 1161 VCT AND VINYL RAISED FLOOR COPY ROOMS 1 146 VCT CORRIDORS 38 8,218 1669 VCT RECEPTION 1 328 LOBBY 1 805 VESTIBULES 7 379 CERAMIC CONFERENCE ROOMS 13 3,212 TRAINING ROOM 1 822 WORK AREAS 7 3,838 605 PAINTED CONCRETE AND VCT LIBRARY 1 420 SHOP 2 1,374 450 PAINTED CONCRETE CREW ROOM 1 750 MAPPING 1 1,174 MAIL 1 204 VCT DARK ROOM 1 74 VCT COMPUTER ROOM 2 1305 VINYL RAISED FLOORING MISC ROOMS 2 923 CUSTODIAL 3 147 VCT Totals 215 47,953 12126 Building C Cleaning SQ.FT: 2,532 Carpet SQ. FT. 839 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 1 144 CERAMIC ENCLOSED OFFICE 1 222 CREW ROOM 1 617 EQUIPMENT ROOM 1 804 VCT SHOP 1 745 VCT Totals 5 839 1693 Meter Shop Cleaning SQ.FT: 8,342 Carpet SQ. FT. 2,171 Room Type # S.F. CARPET S.F. Hard Flr. Comments LOCKER ROOMS 2 863 CERAMIC VESTIBULE 1 58 CERAMIC CONFERENCE ROOM 1 271 ENTRY 1 155 VCT ENCLOSED OFFICES 1 173 OPEN OFFICES 1 1,355 BREAK ROOM 1 460 VCT CORRIDORS 2 413 VCT RECEPTION 2 372 RFP 8022 Custodial Services Page 188 of 212 JANITOR CLOSET 1 53 CONCRETE METER SHOP 1 2217 PAINTED CONCRETE STAGING ROOM 1 138 PAINTED CONCRETE STORAGE TOOL RM 1 260 PAINTED CONCRETE WORK ROOM 1 493 PAINTED CONCRETE PREP ROOM 1 122 PAINTED CONCRETE METER ASSEMBLY 1 287 PAINTED CONCRETE ELECTRONICS 1 652 PAINTED CONCRETE Totals 20 2,171 6171 Vehicle Storage Cleaning SQ.FT: 140 Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments RESTROOMS 2 140 CONCRETE SPECIFICS FOB ACCESS Cleaning Schedule 4AM-12PM BUILDING HOURS 5AM-5PM & Information Report when floors need buffed or scrubbed OUTSIDE ENTRANCE Spot carpets as needed. Report large spots. Sweep out 10ft at all entrances. Clean glass on entrances in and out DAILY. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting SERVICE LEVEL DAILY MONTHLY - 10pm to 2 am floor care Offices VCT buffed or refinished All Trash RRs power scrubbed Microwaves Coffee Pots All areas cleaned MONTHLY PERIODICALLY Refrigerators Windows in and out 3 x a year RFP 8022 Custodial Services Page 189 of 212 UTILITIES BUILDING STATISTICS 700 WOOD ST Cleaning SQ.FT: 56,772 Building A & B Carpet SQ. FT. 45,201 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 8 965 CERAMIC TILE LOCKER ROOMS 7 2416 CERAMIC AND VCT EXERCISE ROOM 2 1,015 COMPUTER ROOM 3 480 1350 RAISED FLOORING MAIL ROOM 1 204 VCT TEST AREA 3 429 VCT LIBRARY 2 452 TRAINING ROOM 1 1,274 FILE STORAGE 2 1,288 CONFERENCE ROOMS 6 2,075 BREAK ROOM 4 527 1,235 VCT, CERAMIC RECEPTION 2 382 COPY/WORK ROOMS 4 1,119 376 VCT LOBBY 1 240 CORRIDORS 30 9,828 1666 VCT OPEN OFFICES 4 3,233 ENCLOSED OFFICES 154 23,168 1059 VCT UNOCCUPPIED OFF 4 1250 CONCRETE STORAGE/JAN 2 212 VCT PHONE/ELEC/VAULT 4 120 409 CONCRETE Totals 244 45,201 11571 SPECIFICS FOB ACCESS Cleaning Schedule 12AM - 11am M-F BUILDING HOURS & Information Restrict light use to areas being cleaned. Do leave lights on to indicate that an office needs cleaning. Put the trash can by the door instead. Report Maint. needed to Supervisor. Toilets are to be plunged. Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10ft at all entrances. Clean glass on entrances in and out DAILY. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting SPECIAL NEEDS SHELVES DUSTED IN METER SHOP Training Room Meeting setup done when requested (sheet on door) average of 2 times a week SEMI-ANNUALLY Windows cleaned on inside and partitions as well. QUARTERLY Refrigerators inside. Dennis will setup schedule Window cleaning on the outside WEEKLY Coffee pots (can put in dishwasher) Microwaves Exercise room - clean equipment and mirrors Vault Room - swept and mopped DAILY Office cleaning and trash, recycle as needed INTERIOR GLASS Watch for window cleaning needs throughout the building CONSUMABLES Separate monthly invoice. Supplies must be stocked as needed. RFP 8022 Custodial Services Page 190 of 212 UTILITIES BUILDING STATISTICS 700 WOOD ST Cleaning SQ.FT: 2,382 Building C Carpet SQ. FT. 1,041 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 1 187.82 CERAMIC TILE BREAK ROOM 1 1,041 SHOP AREA/LOCKERS 1,153 CONCRETE Totals 2 1,041 1340.82 SPECIFICS Cleaning Schedule 4AM - 11 AM M-F BUILDING HOURS KEY ACCESS & Information Restrict light usage to areas being cleaned. Do not leave lights on to indicate that an office needs cleaning. Put the trash can by the door instead. Report Maint. needed to Supervisor. Toilets are to be plunged. Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10ft at all entrances. Clean ash trays. Clean glass on entrances in and out DAILY. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting SPECIAL NEEDS SHELVES DUSTED IN METER SHOP Training Room Meeting setup done when requested (sheet on door) average of 2 times a week SEMI-ANNUALLY Windows cleaned on inside and partitions as well. QUARTERLY Refrigerators inside. Dennis will setup schedule Window cleaning on the outside WEEKLY Coffee pots (can put in dishwasher) Microwaves Exercise room - clean equipment and mirrors Vault Room - swept and mopped DAILY Office cleaning and trash INTERIOR GLASS Watch for window cleaning needs throughout the building CONSUMABLES Separate monthly invoice. Supplies must be stocked as needed. RFP 8022 Custodial Services Page 191 of 212 UTILITIES BUILDING STATISTICS 700 WOOD ST Cleaning SQ.FT: 8,087 Water Meter Shop Carpet SQ. FT. 2,420 Room Type # S.F. CARPET S.F. Hard Flr. Comments LOCKER ROOMS 2 605 CERAMIC TILE CONFERENCE ROOMS 1 271 BREAK ROOM 1 424 VCT KITCHEN 1 123 VCT COPY ROOMS 1 115 ENTRANCES 1 124 CORRIDORS 2 428 VCT OPEN OFFICES 1 1,368 ENCLOSED OFFICES 1 174 RECEPTION 1 368 SHOP AREA 6 3806 CONCRETE STORAGE 1 227 CONCRETE CUSTODIAL/STORAGE 1 54 CONCRETE Totals 20 2,420 5667 SPECIFICS FOB ACCESS Cleaning Schedule 4AM - 11 AM M-F BUILDING HOURS & Information Restrict light usage to areas being cleaned Do not leave lights on to indicate that an office needs cleaning. Put the trash can by the door instead. Report Maint. needed to Supervisor. Toilets are to be plunged. Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10ft at all entrances. Clean ash trays. Clean glass on entrances in and out DAILY. Cobwebs, ledges INSIDE ENTRANCE Vacuum matting SPECIAL NEEDS SHELVES DUSTED IN METER SHOP Training Room Meeting setup done when requested (sheet on door) average of 2 times a week SEMI-ANNUALLY Windows cleaned on inside and partitions as well. QUARTERLY Refrigerators inside. Dennis will setup schedule Window cleaning on the outside WEEKLY Coffee pots (can put in dishwasher) Microwaves Exercise room - clean equipment and mirrors Vault Room - swept and mopped DAILY Office cleaning and trash INTERIOR GLASS Watch for window cleaning needs throughout the building CONSUMABLES Separate monthly invoice. Supplies must be stocked as needed. SPECIAL CLEANING Every other month and is included in the contract price After hours cleaning of meter areas. RFP 8022 Custodial Services Page 192 of 212 Water Pol. Control Lab BUILDING STATISTICS 3036 E. Drake Cleaning SQ.FT: 5,565 At Water Rec. Fac. Carpet SQ. FT. 1,369 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 534 Ceramic or porclean tile BREAK ROOM 1 446 ENCLOSED OFFICES 3 360 OPEN OFFICE 1 823 Ent/Lobby/Hall 3 801 Library 186 LABS 4 2415 Conference room 1 329 Totals 1369 4196 SPECIFICS FOB AND DOOR CODE KEYS, GATE CODE Cleaning Schedule NO AMMONIA BASED PRODUCTS TO BE USED ANY WHERE IN LAB. 6AM-9AM Friday BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when floors need scrubbed. Spot carpets as needed. Report large spots. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Shake black rubber mats. Gets a lot of cobwebs INSIDE ENTRANCE Vacuum matting clean under recessed rubber mat. REST ROOMS Need to be sure to use disinfectant and gloves for cleaning because of the nature of the business. Wash hands before eating. Shower Put water down the drains once a week to prevent sewer gas. Drains that don't have water flowing into them regularly can have the traps dry out inside the drain and sewer gas then can come into the room. BREAK ROOMS Clean microwaves. LAB Clean floor only. Counters and sink are not to be cleaned. Floors buffed once a month. Pickup mats - If stripping you need a special stripper safe for marmoleum floors. Lab refinished yearly- prearrange so they can move stuff. HALLWAY Buffed once a month and refinished as needed ENTRANCES Full service cleaning. ENCLOSED OFFICES Full service cleaning each day TRASH Dumpster on East of building Custodial closet Floor sink off the mechanical room, chemical hookup Supplies kept under the meters in mechanical room Recycle not taken RFP 8022 Custodial Services Page 193 of 212 WATER QUALITY LAB BUILDING STATISTICS W. LAPORTE Cleaning SQ.FT: 1,095 At Water Treatment Fac. Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 2 TOTAL OF ALL SURFACES 1095SF BREAK ROOM 1 ENCLOSED OFFICES 4 OPEN OFFICE 1 ENTRANCES 3 CORRIDORS 2 LABS 5 Totals 0 0 SPECIFICS GATE ACCESS AND DAY CLEANING Cleaning Schedule NO AMMONIA BASED PRODUCTS TO BE USED ANY WHERE IN LAB. 4PM - Gate Code - Once a week on Friday, Preferred Must be cleaned during the work day. One day a week Need to push 0 at the gate and announce your name BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when floors need scrubbed. Spot carpets as needed. Report large spots. KEYS No keys needed. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Shake black rubber mats. INSIDE ENTRANCE Vacuum matting clean under recessed rubber mat. REST ROOMS Full service cleaning. Need to be sure to use disinfectant and gloves for cleaning because of the nature of the business. Wash hands before eating. Multi- fold paper towels used. Put water down the drains once a week to prevent sewer gas. Drains that don't have water flowing into them regularly can have the traps dry out inside the drain and sewer gas then can come into the room. BREAK ROOMS Full service cleaning. LAB Clean floor only. Counters and sink are not to be cleaned. Floors to be scrubbed on a periodic basis, (1 x month) OPEN OFFICE Vacuuming, high dusting. People take care of their own area. Common areas are done. ENTRANCES Full service cleaning. ENCLOSED OFFICES Full service cleaning. RFP 8022 Custodial Services Page 194 of 212 WATER RECLAMATION BUILDING STATISTICS Total of all 4 buildings. OPS/MAINT. Cleaning SQ.FT: 8,757 11305 3036 E. DRAKE Carpet SQ. FT. 5,491 7066 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOM/ LOCKER 2 1232 Epoxy KITCHEN 1 1651 Vinyl ENCLOSED OFFICES 10 1244 CONFERENCE ROOM 1 748 ENTRANCES 5 383 Ceramic HALLS/LOBBY/COPY 5 1350 WORK AREA 1 1954 TOTAL CARPET AREAS CONTROL ROOM 1 195 Totals 5491 3266 MAINTENANCE SHOP Cleaning SQ.FT: 375 EXERCISE SIZE ROOM 1 225 LOCKER ROOM RRS 2 150 EPOXY Totals 225 150 ENG. FIELD OFFICE Cleaning SQ.FT: 1,450 3036 E. DRAKE Carpet SQ. FT. 1,350 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOM 1 100 VINYL KITCHEN 1 VINYL ENCLOSED OFFICES 5 CONFERENCE ROOM 1 ENTRANCES 3 CORRIDORS 1 RECORD LIBRARY 1 1350 TOTAL CARPET AREAS CUSTODIAL AREA 1 COPY ROOM 1 Totals 1350 100 MULBERRY FACILITY Cleaning SQ.FT: 723 MULBERRY near Riverside Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOM 1 KITCHEN 1 ENCLOSED OFFICES 2 723 Total for building ENTRANCES 5 CORRIDORS 2 RECEPTION AREA 1 LAB 1 Counters are NOT to be cleaned. Totals 0 723 SPECIFICS FOB AND KEY LOCKS FOB THROUGH GATE Cleaning Schedule 6-9am M-F Gate CodeDO NOT GO THROUGH GATE UNTIL 6 AM Mulberry has same code for Security gate. Cleaned on F only Exercise room and locker room RR in Maint shop cleaned weekly Enginering house cleaned M W F only. Plant Operations is cleaned M-F Need to use fob to enter gate. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. KEYS G - opens padlockes on Engineering house. B - opens outside doors to all buildings. RFP 8022 Custodial Services Page 195 of 212 M - opens any office in any building. When vacuuming - watch for computers on the floors. Don't hit them! OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Shake black rubber mats. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum matting -cobwebs up high are a problem in the entrance. REST ROOMS Need to be sure to use disinfectant and gloves for cleaning because of the nature of the business. Wash hands before eating. Be careful when using bowl cleaner in the toilets. It could damage the Epoxy floors if spilled. Rinse out the bowl swab in toilet before removing. There are faucets under the sink to fill buckets and to attach hoses for the showers. Put water down the drains once a week to prevent sewer gas. Drains that don't have water flowing into them regularly can have the traps dry out inside the drain and sewer gas then can come into the room. BREAK ROOMS Microwaves are to be cleaned in all 3 buildings. MULBERRY RECLAMATION NOT IN COMPLEX ON DRAKE. On Mulberry Between Lemay and Riverside. fob used on gate the same as at Drake gate. Cleaned once a week on Fri. Used as field office right now. 2 offices, lab, break room and 1 RR RR uses regular toilet paper. Lab floor only is cleaned. Floors are buffed monthly and refinished as needed. Conference room added recently DRAKE FACILITY FOB AT GATE - DO NOT ENTER BEFORE 6 AM WHEN OPERATORS ARE PRESENT. ENGINEER HOUSE Clean M,W,F Key entry Regular TP Custodial Closet In closet in RR and in hallway across from the sink. Chemical hookup in RR TRASH Bring trash to out side the Water Polution Lab EXERCISE AND LOCKER BLDG. 2 RRS HALL AND LOCKER AREA EXERCISE ROOM -mirrors, carpets and trash not equipment CHEMICAL HOOKUP In big sink just before you enter the exercise room. regular small rolls of tp PLANT OPERATIONS BLDG. Main entry - cobwebs up high Must wash hands - use gloves - contamination CHEMICAL HOOKUP Washer -dryer room. Floor sink. Shelves. Not top shelf. Put stuff on right side of room not near the water heater. BREAK ROOM 3 Microwaves daily - Floor buffed monthly. Finish added as needed. TRASH Go out break room door to behind the building for trash Recycle No CONFERENCE ROOM Bugs in left window, sides of chairs get dusty Supplies Use regular TP Restrooms Floors scrubbed once a month RFP 8022 Custodial Services Page 196 of 212 WATER TREATMENT BUILDING STATISTICS MAIN Bldg.& 1 out bldgs. Cleaning SQ.FT: 12,400 LAPORTE AVE. Carpet SQ. FT. 0 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOM/ LOCKER VCT LAB VCT BREAK ROOMS VCT ENCLOSED OFFICES CONFERENCE ROOM ENTRANCES STAIRS CORRIDORS LOBBIES LIBRARY RECEPTION AREA CUSTODIAL AREA COPY ROOM Totals 0 0 SPECIFICS GATE ACCESS AND DAY CLEANING Cleaning Schedule Plant always open. - Cleaning done at 4pm M-F. Must enter only through main Security gate. Phone in and identify. They must know who is in the plant at all times. A chlorine alarm could sound. Follow safety rules. Leave the building and grounds immediately. Must sign in and out. Identification badge from City & Water Treatment needed at all times. BUILDING HOURS Report Maint. Needed to Supervisor. Toilets are to be plunged. & Information Report when when floors need buffed or scrubbed Spot carpets as needed. Report large spots. Toilet paper, Paper towels, trash liners and box soap supplied by Water treatment Recycle trash to be taken to big bins for pickup. KEYS No keys needed OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Shake mats. INSIDE ENTRANCE Vacuum matting REST ROOMS Need to be sure to always use disinfectant and gloves for cleaning because of the nature of the business. Wash hands before eating. Single fold paper towels used, small roll tp and box soap Put water down the drains once a week to prevent sewer gas. Drains that don't have water flowing into them regularly can have the traps dry out inside the drain and sewer gas then can come into the room. BREAK ROOMS refrigerators are cleaned on request No microwave cleaning. OFFICES Weekly during the day LAB Clean only floor and take trash. Do not clean counters or blue rubber mats they will take care of those. May be contaminated. Conference room Trash daily, clean weekly Dumpster on East of bldg. Daily Weekly Monthly RRs Offices & trash floors buffed 2 x monthly (increased in 2013) Quarterly Tables / Chairs (Control Room) added service in 2013 Control room in offices (pick up recycle in control room weekly)added in 2013 Offices/Hallways Break room Conf room -full Entrances service Stairs Computer lab Conf room -trash RFP 8022 Custodial Services Page 197 of 212 wipe surfaces, vacuum offices spot vac 3 x weekly (increased this service in 2013) Hall-dust mop, spot mop, wet mop as needed T5/T6 RR's daily RFP 8022 Custodial Services Page 198 of 212 Neighborhood Resources BUILDING STATISTICS 200 W. MOUNTAIN Cleaning SQ.FT: 3,782 not being used in contract Carpet SQ. FT. 3,496 Room Type # S.F. CARPET S.F. Hard Flr. Comments REST ROOMS 4 165 OPEN OFFICES 2 742 ENCLOSED OFFICES 8 1086 CONFERENCE ROOMS 2 871 BREAK ROOM 1 92 VCT ENTRANCES 2 CORRIDORS 4 652 RECEPTION 1 145 CUSTODIAL AREA 1 29 Totals 3496 286 SPECIFICS Cleaning Schedule 4am - 12pm M - F Access system BUILDING HOURS SECURITY ALARM - If you set it off by mistake Neighborhood meeting are held in the evening. The schedule is available. Call Safe Systems 1-303-444-1191 & Information Give Identification # so Police are not dispatched. Report Maint. needed to Supervisor. Toilets are to be plunged. Report when floors need buffed or scrubbed Spot carpets as needed. Report large spots. There is a set of Rest rooms in the Conference room area. Use Facilities dumpster. OUTSIDE ENTRANCE Sweep out 10 ft. Clean glass on entrance windows. Cobwebs, ledges and ash trays. Be sure exterior doors are secure. INSIDE ENTRANCE Vacuum inset matting. RFP 8022 Custodial Services Page 199 of 212 Adm‐Class A Adm‐Class B Rec Centers Library/Museum Maintenance/Fleet/Shops Task Frequency* Frequency* Frequency* Frequency* Frequency* *if facility service frequency is less frequent than task service frequency, the task will be completed at each facility service visit Facility Exterior Police 20' radius of facility for waste Each visit Each visit Each visit Each visit Each visit Sweep 10' fro entrance Each visit 1xweek Each visit Each visit 1xweek Entrance and Lobby Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Remove waste from receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit Clean entry doorways, glass, handles, kick plates and adjacent glass Each visit Each visit Each visit Each visit Each visit Clean drinking fountains, remove any hard water deposits Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit Wipe clean and sanitize public phones 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth *if facility service frequency is less frequent than task service frequency, the task will be completed at each facility service visit RFP 8022 Custodial Services Page 200 of 212 Spot clean front and sides of receptions desks Each visit Each visit Each visit Each visit Each visit Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Spot vacuum carpeted areas Each visit 3xweek 2xweek 3xweek 2xweek Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean walls and partitions 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 1xyear 3xyear 3xyear 1xyear Buff finished hard surfaces 8xyear 10xyear 8xyear 8xyear 2xyear Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Hallways and Corridors Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Remove waste from receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit Clean drinking fountains, remove any hard water deposits Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste receptacles 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean walls and partitions 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth RFP 8022 Custodial Services Page 201 of 212 Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 1xyear 3xyear 3xyear 1xyear Buff finished hard surfaces 8xyear 10xyear 8xyear 8xyear 2xyear Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Restrooms and Locker Rooms Dust exhaust vents and lighting fixtures 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek Dust partitions, lockers and horizontal surfaces 1xweek 1xweek 1xweek 1xweek 1xweek Restock supplies Each visit Each visit Each visit Each visit Each visit Empty waste containers and replace liners Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste container Each visit Each visit Each visit Each visit Each visit Clean mirrors, countertops, sinks, fixtures Each visit Each visit Each visit Each visit Each visit Clean toilets and urinals (including seats, base, flush valves) Each visit Each visit Each visit Each visit Each visit Spot clean walls, lockers and partitions Each visit Each visit Each visit Each visit Each visit Wipe clean walls, lockers and partitions 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Sweep/vacuum and damp mop floors Each visit Each visit Each visit Each visit Each visit Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear Scrub ceramic tile 1xmonth 1xqtr 1xmonth 1xmonth 1xqtr Wipe clean shower stalls (including fixtures, shower head, shower curtain/door) Each visit Each visit Each visit Each visit Each visit Deep clean/scrub of showers 1xmonth 1xmonth 1xweekly 1xmonth 1xmonth Pour water down floor drain Each visit Each visit Each visit Each visit Each visit Spot clean benches/seating areas Each visit Each visit Each visit Each visit Each visit Wipe clean benches/seating areas 1xweek 1xweek 1xweek 1xweek 1xweek Conference Rooms, Offices and Cubicles Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear RFP 8022 Custodial Services Page 202 of 212 Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Remove waste from receptacles and replace liners if torn or soiled Each visit 1xweek 1xweek 1xweek 1xweek Clean outside surface of waste receptacles 1xmonth 1xqtr 1xqtr 1xqtr 1xqtr Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) 1xweek 1xweek 1xweek 1xweek 1xweek Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean doors, walls and non‐fabric partitions (including kick plates and door handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Buff finished hard surfaces 11xyear 3xyear 3xyear 3xyear 3xyear Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Multipurpose Rooms Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Remove waste from receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr RFP 8022 Custodial Services Page 203 of 212 Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean doors, walls and non‐fabric partitions (including kick plates and door handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 1xyear 3xyear 3xyear 1xyear Buff finished hard surfaces 8xyear 2xyear 8xyear 8xyear 2xyear Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Gymnasium Dust mop flooring Each visit Each visit Each visit Each visit Each visit Spot mop flooring Each visit Each visit Each visit Each visit Each visit Autoscrub flooring (remove all scuff marks) 3xweek 3xweek 3xweek 3xweek 3xweek Fitness Center/Studio Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Remove waste from receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr RFP 8022 Custodial Services Page 204 of 212 Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean doors, walls and non‐fabric partitions (including kick plates and door handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Wipe non‐mechanical surfaces of fitness equipment 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Spot clean glass/mirrors Each visit Each visit Each visit Each visit Each visit Clean glass/mirrors 1xweek 1xweek 1xweek 1xweek 1xweek Stairways Remove cobwebs on walls/ceiling 1xweek 1xweek 1xweek 1xweek 1xweek Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean doors, walls and non‐fabric partitions (including kick plates and door handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Dust handrails/ledges 1xweek 1xweek 1xweek 1xweek 1xweek RFP 8022 Custodial Services Page 205 of 212 Spot clean doors, walls and non‐fabric partitions (including kick plates and door handles) 1xweek 1xweek 1xweek 1xweek 1xweek Custodial Closet Clean custodial sink Each visit Each visit Each visit Each visit Each visit Rinse clean all mop buckets ‐ do not leave standing water Each visit Each visit Each visit Each visit Each visit Organize equipment and supplies Each visit Each visit Each visit Each visit Each visit Maintain SDS book 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Spot clean walls/doors 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Break Areas Dust exhaust vents and lighting fixtures 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit Restock supplies Each visit Each visit Each visit Each visit Each visit Empty waste containers and replace liners Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste container 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Clean countertops, tabletops, sinks, fixtures Each visit Each visit Each visit Each visit Each visit Clean hard chair surface 1xweek 1xweek 1xweek 1xweek 1xweek Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear Spot clean walls Each visit Each visit Each visit Each visit Each visit Wipe clean walls 1xweek 1xweek 1xweek 1xweek 1xweek Sweep/vacuum and damp mop floors Each visit Each visit Each visit Each visit Each visit Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 1xyear 1xyear 1xyear 1xyear Buff finished hard surfaces 8xyear 2xyear 2xyear 2xyear 2xyear Scrub ceramic tile 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Bleachers Police for debris Each visit Each visit Each visit Each visit Each visit Spot mop flooring Each visit Each visit Each visit Each visit Each visit Sweep/vacuum flooring 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean seating areas 1xweek 1xweek 1xweek 1xweek 1xweek RFP 8022 Custodial Services Page 206 of 212 Entire mop flooring 1xweek 1xweek 1xweek 1xweek 1xweek Running/Walking Track Police for debris Each visit Each visit Each visit Each visit Each visit Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Sweep/vacuum flooring 1xweek 1xweek 1xweek 1xweek 1xweek Spot mop flooring 1xweek 1xweek 1xweek 1xweek 1xweek Mechanically clean/scrub flooring 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Medical/Exam Rooms Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Restock supplies Each visit Each visit Each visit Each visit Each visit Empty waste containers and replace liners Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste container 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Clean mirrors, countertops, sinks, fixtures Each visit Each visit Each visit Each visit Each visit Spot clean walls, doors, chairs and exam table Each visit Each visit Each visit Each visit Each visit Wipe clean door handles, kick plates, walls, chairs and exam table 1xweek 1xweek 1xweek 1xweek 1xweek Sweep/vacuum and damp mop floors Each visit Each visit Each visit Each visit Each visit Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear Scrub ceramic tile 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Maintenance/Storage/Electrical/IT Rooms Empty waste containers and replace liners 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr RFP 8022 Custodial Services Page 207 of 212 Sweep/vacuum and spot damp mop 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Courtrooms Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any items 1xweek 1xweek 1xweek 1xweek 1xweek Remove waste from receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) Each visit Each visit Each visit Each visit Each visit Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) 1xweek 1xweek 1xweek 1xweek 1xweek Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean doors, walls and non‐fabric partitions (including kick plates and door handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Outside Refuse Areas, Loading Docks Inspect immediate area and pickup loose debris Each visit Each visit Each visit Each visit Each visit Sweep load dock and pickup loose debris 1xweek 1xweek 1xweek 1xweek 1xweek RFP 8022 Custodial Services Page 208 of 212 Clean around compactor (if applicable) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Library/Museum Remove cobwebs on walls/ceiling Each visit Each visit Each visit Each visit Each visit Dust HVAC vents and returns 2xyear 2xyear 2xyear 2xyear 2xyear Dust horizontal surfaces 8' and under (including window sills and baseboards). Do not move or cause to be moved any books or magazines 1xweek 1xweek 1xweek 1xweek 1xweek Remove waste from receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit Remove recyclables from common‐area receptacles and replace liners if torn or soiled Each visit Each visit Each visit Each visit Each visit Clean outside surface of waste receptacles 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr Spot clean cleared countertops, table tops and desktops (do not disturb papers or equipment) 1xweek 1xweek 1xweek 1xweek 1xweek Dust mop/vacuum and damp mop hard floor surfaces Each visit Each visit Each visit Each visit Each visit Spot vacuum carpeted areas Each visit Each visit Each visit Each visit Each visit Detail vacuum carpeted areas 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean carpets 1xweek 1xweek 1xweek 1xweek 1xweek Spot clean doors, walls and non‐fabric partitions (including kick plates and door handles) 1xmonth 1xmonth 1xmonth 1xmonth 1xmonth Wipe clean table and chair legs 1xyear 1xyear 1xyear 1xyear 1xyear Strip and refinish hard surfaces 1xyear 1xyear 1xyear 1xyear 1xyear Scrub and recoat hard surfaces 3xyear 3xyear 3xyear 3xyear 3xyear Buff finished hard surfaces 8xyear 8xyear 8xyear 8xyear 8xyear Scrub ceramic tile 1xqtr 1xqtr 1xqtr 1xqtr 1xqtr RFP 8022 Custodial Services Page 209 of 212 Building Name Sq Ft Day Porter Proposed Start‐time 112 N. Howes 1,305 215 Mason 61,066 x 281 N. College 30,648 x 906 E. Vine Dr. 1,350 321 Maple (Sustainability) 1,466 CIS / Meter Readers 117 N. Mason 6,654 City Hall 25,990 x City Park Pool Club Tico 6,586 Downtown Maintenance Shop 545 Downtown Restrooms 312 ? EPIC 40,515 x Fleet Services 4,773 Fossil Creek Maint Shop(Parks) 2,261 Gardens at Spring Creek 2,669 x Grandview Office 524 Grandview Shop 447 (OTL) Old Town Library 37,384 ? Libarary ‐Branch (Council Tree) 15,363 ? Library Tech Admin (301 Olive) 3,794 Lincoln Center 23,170 ? Martinez Farm 1,993 Mulberry Pool 6,614 x General Information RFP 8022 Custodial Services Page 210 of 212 Mulberry Water Reclamation 723 Museum of Discovery (MOD) 35,428 x Nix Main Office 3,169 Nix Farm Office 3,113 Nix Maintenance Shop 890 Northside Atzlan Center 42,054 x Old Town Restroom and Kiosk 325 ? Operations Services 15,557 x Park Shop 5,479 Police District One 2,100 Police Firing Range 3,078 Police Services 82,589 ? Pottery Studio 2,210 Roselawn Office 697 Senior Center 39,990 x Spring Canyon Maintenance Shop 1,998 Streets 14,483 Traffic Operations 9,519 Transfort 4,498 Transfort Cottage 1,137 Downtown Transit Center DTTC 5,008 x South Transit Center STC 3,504 ? Utilities Services ‐ 4 Buildings 71,093 Water Pollution Lab 5,565 Water Quality Lab 1,095 Water Reclamation ‐ Engineering 1,450 Water Reclamation ‐ Plant Ops. 8,757 RFP Water 8022 Custodial Treatment Services Plant 12,400 Page 211 of 212 Legion for different Schedules Admin Class A ‐ Cleaning Schedule Admin Class B ‐ Cleaning Schedule Rec Centers Libraries / Museum Maintenance Fleet Shops 7 x weekly ‐2 x daily clean Day Porter Services x = serviced now ? = under consideration for future RFP 8022 Custodial Services Page 212 of 212 20. Turn out the lights in locker rooms( use small silver key) & lock the doors. 21. Turn lights out in gym(use small silver key) RFP 8022 Custodial Services Page 182 of 212 Waterfree Urinals Has waterfree urinals - put 8 oz of water after cleaning urinals Document the changing of the cartridges on a sheet. Police Chief's office Clean rest room daily and office on Wed. Interview rooms on 3rd Leave the doors open - do not try to lock them. RFP 8022 Custodial Services Page 179 of 212 RFP 8022 Custodial Services Page 169 of 212 Admin & Overhead Sub Profit +1 Total Incent. Amt. Total RFP 8022 Custodial Services Page 56 of 212 Cleaner 2 Cleaner 3 Floor person Other Lead Supervisor Manager RFP 8022 Custodial Services Page 50 of 212