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Home My WebLink About460556 OPOWER INC - CONTRACT - RFP - 7570 HOME EFFICIENCY REPORTS (3)AMENDMENT NO. 2 TO SERVICES AGREEMENT This Amendment No. 2 (“Amendment No. 2”) is dated and effective as of December 16, 2015 by and between Opower, Inc. (“Opower”), and The City of Fort Collins (“Utility”), and amends the Services Agreement executed between the parties dated as of May 1, 2014 and including any Statements of Work issued thereunder (the “Agreement”). WHEREAS, on March 18, 2015 the parties executed Amendment #01 to the Agreement (“Amendment No. 1”) to extend the Agreement term and to add an Appropriation section to the Agreement; and WHEREAS the parties wish to amend the Agreement as set forth herein. NOW, THEREFORE, in consideration of the foregoing and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree to the following: 1. General Release Services A new table shall be added to Section 1 of Attachment A-1 of the Agreement after the existing table, and shall read as follows: PROGRAM YEAR 2-5* AMI-enabled insights Enhanced Home Energy Reports Load Curve Archetypes Analysis Up to 50,000 Designated Customers 2. Services Descriptions A new Section 2 shall be added after Section 1 of Attachment A-1 of the Agreement, and shall read as follows: “2. SERVICES DESCRIPTIONS SERVICE DESCRIPTION Enhanced Home Energy Reports Initial Enhanced Home Energy Reports will focus on information and insights derived from existing monthly usage data while introducing customers to the benefits immediately available from AMI data. These Enhanced Home Energy Reports are branded with the Utility’s logo and achieve the Utility’s look-and-feel, achieving deeper engagement between the customer and the Utility brand. Enhanced Home Energy Reports typically include the following modules in addition to existing modules on Home DocuSign Envelope ID: D779C67F-C603-4986-B419-C8297E6BBE6E 2 Energy Reports:  Average Daily Usage – The AMI reports show the customers which hours of the day they use the most, on average.  Heating and Cooling Comparison – These modules break out heating and cooling consumption for AMI customers, based on energy use and weather data from the previous winter and summer. The results are compared to those of their neighbors. These modules are deployed at the appropriate time(s) of the year. Load Curve Archetypes Analysis Load Curve Archetypes are common daily energy usage patterns extracted from the collective interval data of utility customers. Opower will analyze interval data of Utility customers to determine each customer’s energy usage patterns. Based on the analysis, Opower will assign an overall, a weekday, and a weekend Load Curve Archetype to each customer, each demonstrating an energy usage profile similar to a profile in Opower database. Load Curve Archetypes data will be made available via the Inside Opower Data Exploration Tool (“Data Exploration”). 3. AMI Setup An additional bullet point shall be added to the list in Section 2A (Data Transfer) of Attachment A-2 of the Agreement and shall read as follows: “AMI Data Setup o Utility and Opower will work together to integrate AMI data into the existing Utility data transfer on a mutually agreed implementation timeline. Utility will adhere to the Opower Platform Data Transfer Standards and Interval (AMI) Data Standards technical brief provided separately to the Utility. Work to be performed by Opower to complete data integration includes, but is not limited to: (1) receipt, testing, validation, and loading of AMI historical files; (2) receipt, testing, validation and loading of daily AMI iterative files. o Utility will acknowledge by email that it has received, and can meet, the data transfer standards set forth in the Opower Platform Interval (AMI) Data Standards. o Opower requires 13 months of historical AMI data from Utility for any customers without this data in Opower’s system. o Utility will provide a unique identifier between the accounts in the AMI data file and the iterative billing transfer files. If Utility moves to a different data format than Opower’s data specifications, Utility and Opower will work to re-scope the data transfer implementation.” DocuSign Envelope ID: D779C67F-C603-4986-B419-C8297E6BBE6E 3 4. Implementation Schedule Additional paragraphs shall be added to the end of Section 2D (Opower Implementation Schedule) of Attachment A-2 of the Agreement, and shall read read as follows: “Utility and Opower will mutually agree to a start date for implementation of AMI-enabled insights (the “Start Date”). Opower anticipates that the AMI Data Setup phase will be approximately 10 weeks from the Start Date. Upon completion of this phase, Opower will execute Heating and Cooling Comparison modules and Load Curve Archetypes. No later than the Start Date, Opower and Utility will finalize dates for full implementation of all AMI-enabled insights. Implementation timelines may vary depending on data quality and the availability of Utility resources to ensure that data adheres to Opower’s data transfer requirements and that all applicable Utility consents are provided. Utility will work with Opower to achieve implementation milestones and Utility acknowledges that delays in completion of Utility tasks may result in implementation delays.” 5. Load Curve Archetypes Analysis Implementation A new section 2F shall be added to the end of Section 2 (Program Implementation) of Attachment A- 2 of the Agreement and shall read as follows: “F. Load Curve Archetypes Analysis Implementation Opower will analyze interval data of up to 50,000 Utility customers to determine each customer’s energy usage patterns. Based on the analysis, Opower will assign a Load Curve Archetype to each customer.  The output of Opower’s analysis will be the delivery of a flat file extract to Utility containing each customer’s identification number as well as overall, weekday, and weekend Load Curve Archetype identifiers. Opower and Utility will mutually agree on a file format (e.g. CSV) for data delivery.  Opower will also provide an analysis summary document comprising the number of weekday and weekend customers assigned and the distribution across different Load Curve Archetypes. The summary document will also include a data specification for the extract file.  Opower will load customer Load Curve Archetype data into Opower’s segmentation and targeting tools and into Data Exploration. This data will be available to Utility for application in existing or future Opower programs.  The analysis will be run for non-solar energy customers with active accounts (“Analysis Group”). Utility acknowledges that a proportion of customers may not be assigned Load Curve Archetype identifiers during the analysis. This is due to gaps in data, quality or quantity of historical interval data, account closures, and other reasons. Typically, 10 to 20 DocuSign Envelope ID: D779C67F-C603-4986-B419-C8297E6BBE6E 4 percent of customers may be designated as unassigned after such an analysis. Should the proportion of unassigned customers in the Analysis Group become greater than 20%, Utility and Opower will work together to diagnose and address data issues. 6. AMI Data Setup Payment Table An additional section shall be added immediately after the Watersmart payment table in Attachment A-3 (Payment Table) of the Agreement and shall read as follows: “AMI-Enabled Insights Payment Table: Opower will invoice Utility an additional $31,000 upon execution of Amendment No. 2 and Utility will pay such amount in accordance with the Agreement. Thereafter, Opower will invoice Utility for each payment set forth in the table below up to 30 days prior to each payment due date set forth in the table below. Utility will pay each such invoice prior to the applicable payment due date and in accordance with the Agreement. Program Years 3 through 5 are designated as optional. Utility will notify Opower in writing at least 60 days before the end of a program year if it wishes to renew the program. 7. Except as expressly amended by this Amendment No. 2, all other terms and conditions of the Agreement, as previously amended by Amendment #01, shall remain in full force and effect. DocuSign Envelope ID: D779C67F-C603-4986-B419-C8297E6BBE6E 5 EXECUTED as of the date first set forth above. OPOWER, INC. THE CITY OF FORT COLLINS, COLORADO Chief Financial Officer Purchasing Director Name Name Title Title DocuSign Envelope ID: D779C67F-C603-4986-B419-C8297E6BBE6E Thomas Kramer cfo Gerry Paul Director of Purchasing & Risk Management