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Home My WebLink AboutCORRESPONDENCE - PURCHASE ORDER - 9150167 (2)Proofs held by customers for longer than 24 hours will create changes in production scheduling. Delivery date will be revised accordingly. Job No.:___________________________ Date Sent: __________________________________ Customer: ______________________________________________________________________ Job Description: ________________________________________________________________ Quantity: ______________________________________________________________________ Estimated Delivery Date:________________________________________________________ Colors: _________________________________________________________________________ Stock: __________________________________________________________________________ THIS IS YOUR PROOF COPY PLEASE READ CAREFULLY YOU ARE RESPONSIBLE FOR ALL COPY MATERIAL NOT CORRECTED AT TIME OF PROOF. Corrections, if any, are to be made on proof copy using a highlighter or pen of contrasting color. The proof slip should be marked appropriately and signed by responsible party. If additional proofs are requested, they shall be furnished at extra charge. Editorial changes made at this point are considered customer alterations and there will be an additional charge for such changes. PRINTER IS NOT RESPONSIBLE FOR ERRORS IF WORK IS PRINTED PER CUSTOMER’S OK. Proof OK as is ❒ Proof OK with changes ❒ Customer Proof # _________ Another proof required ❒ Paper ❒ Blueline ❒ Epson ❒ Matchprint ❒ Signature ______________________________________________________________________ Date ___________________________________________________________________________ 2965 27th Avenue ✦ Greeley, CO 80631 970.330.4800 ✦ Fax 970.339.5107 Putting Personality Back in Printing www.pioneerpresscolorado.com Make checks payable to Fort Collins Utilities. Return this portion with payment to ensure proper credit. Thank you! Phone: 970-212-2900 E-mail: utilities@fcgov.com Web: fcgov.com/utilities Se habla Español See reverse side for customer information and explanation of terms. Utilities Utilities Fort Collins Utilities Customer Service 117 N. Mason St. Hours: 8 a.m. to 5 p.m., Mon., Tue., Thurs., & Fri. 10 a.m. to 5 p.m. Wed. Account Number Customer Name Service Address Bill Date Date Due Amount Due Account Number Service Address Bill Date Date Due Amount Due Service Rate Code Service Date Days Meter Readings Multiplier Usage Charge From To Previous Present Billing and Payment Summary Payment Options Online: Click on Account Login at fcgov.com/utilities. • Enroll in e-Bill to view and pay bills electronically using a checking or savings account; or • Make one-time payments using a checking or savings account or credit card; a convenience fee applies. Phone: Call 970-212-2900 to pay monthly with Visa, MasterCard or Discover. Even Pay: Average out seasonal variations in utility charges. Restrictions apply. Mail/In-Person: Send payments in the envelope provided to P.O. Box 1580, Fort Collins, CO 80522-1580. Pay in-person at 117 N. Mason St. Contact Information Billing and service requests – Se habla Español 970-212-2900 24-hour account summary and bill payment 970-212-2900 24-hour power outage reporting 970-221-6710 24-hour water, wastewater, stormwater reporting 970-221-6700 Assistance for hearing/speech impaired (TDD) 970-224-6003 Utilities Service Center 970-221-6700 Streetlight problems 970-221-6313 Graffiti hotline 970-416-2400 E-mail: utilities@fcgov.com • Web: fcgov.com/utilities Online service requests: Click on Start or Stop Service at fcgov.com/utilities Online bill inserts: fcgov.com/citynews Customer Assistance Payment Assistance Heat-LEAP (Low-Income Energy Assistance Program) 866-HEAT-HELP Electric and Water (Catholic Charities Larimer County) 970-484-5010 Medical Assistance Program 970-212-2900 United Way 211 970-407-7066 Weatherization 800-200-9006 Energy and Water Efficiency 970-212-2900 Rebates on utilities, sales tax on food, property tax or rent (for low-income, seniors and disabled customers) 970-221-6788 Please Note Hours: Customer Service is open Monday, Tuesday, Thursday and Friday from 8 a.m. to 5 p.m., and Wednesday from 10 a.m. to 5 p.m., excluding government holidays. Underground Utility Locates: For your safety, call the Utility Notification Center of Colorado at 800-922-1987 at least two days prior to digging on your property. Meter Access: Per City Code and Electric Services Rules and Regulations, meters are the property of the City. Safe and unobstructed meter access ensures accurate meter readings and continued utility service. Only Utilities employees may work on meters. Protecting Electrical Equipment: Customers are responsible for protecting their electrical equipment and computer data. Rental Property Services: Rental property owners and managers may request automatic transfer of utility services into the owner's name during tenant vacancies and written notification of pending discontinuance of service due to nonpayment. Service charges may apply. Customers with Disabilities: An alternative accessible format of Utilities publications, including this bill, will be made available upon request. Call 970-212-2900 or TDD 970-224-6003. Cuenta en Español: Si usted quisiera recibir esta cuenta traducida al Español, por favor envie un correo electronico en Español a titlesix@fcgov.com or llame al 970-212-2900. Additional rules and regulations apply. 7/15 Services Per City Code, utility service is provided at the request and with the consent of the property owner, and any unpaid utility charges constitute a perpetual lien on the property to which service was delivered. Rates Fort Collins Utilities reviews rates and adjusts them when necessary to reflect the cost of providing utility services. City Council approves rates by ordinance. Customers are assigned rate codes depending on their type (residential or commercial) and the services provided. Learn how utility costs are allocated at fcgov.com/rates-allocation. Electric: Residential Energy Rate: This rate has a fixed charge and three tiers and applies to the majority of residential electric customers. Charges vary based on the season (summer or non-summer) and customers’ use. Electricity costs more per kilowatt-hour (kWh) as use increases. Residential Demand Rate: Applies to all-electric homes only. Commercial Electric Rates: Rates are assigned based on the customer’s electric demand and vary seasonally. Streetlights: A portion of electric rates (approximately 1.2 percent) funds the operation and maintenance of the streetlight system. Water: Residential water rates include a base charge and three tiers. Multi- family and commercial customers pay seasonal rates. Stormwater: Rates pay for construction and maintenance of the stormwater system to better protect Fort Collins during storms and floods. All developed properties within city limits pay stormwater rates. Service remains active, even if other utility services are inactive. Wastewater: Charges for residential customers and some commercial customers are based on average water consumption billed during January, February and March (winter quarter average, or WQA). This charge is recalculated in April and applies until the following April. Minimum WQA is 3,000 gallons (4,000 for duplexes). Explanation of Terms Actual Balance: Applies to Even Pay customers only. This is the difference between actual charges and the Even Pay billed amount. Base or Fixed Charge: Pays for some of the costs associated with billing, metering, and/or system capacity for electric, water and wastewater. Coincident Peak (cp): Applies to large commercial and industrial customers only. Energy used during the same hour that Platte River Power Authority experienced its monthly peak demand. e: Estimated meter reading. Electric Demand or Facility Demand: The rate or speed at which electricity is used. Electric Energy or Electric Use: Amount of energy, measured in kWh, used during the billing month. kW: Kilowatt, describes the rate at which electricity is used (demand). kWh: Kilowatt-hour, describes the amount of energy used. Multiplier: A factor applied to readings to calculate actual usage. Raw Water Surcharge: Assessed on commercial and irrigation taps when annual use exceeds the account’s allotment. The allotment is based on the amount of raw water rights supplied for the account. REA Fee: Applies in annexed areas to compensate Poudre Valley REA for the loss of electric service territory. It is equal to 5 percent or 25 percent of the electric charges, and it ends after 10 years. Service Charges and Fees: Cover administrative costs related to service requests, manual meter reading, delinquency and other items. A late fee is assessed on unpaid balances 23 days after the due date. WQA: Winter quarter average (see Wastewater above).