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RESPONSE - RFP - 7668 MANAGED PRINT SERVICES
Xerox Confidential Managed Print Services City of Fort Collins Prepared by Xerox Corporation August 8, 2014 August 8, 2014 Ed Bonnette, CPPB, CPM, Senior Buyer City of Fort Collins Purchasing 215 N. Mason St. 2nd Floor Fort Collins, CO 80522 Dear Mr. Bonnette: Our response to the City’s RFP 7668 for Manage Print Services We are pleased to enclose our response to provide Managed Print Services to address the City of Fort Collins’s RFP requirements. The Xerox response targets the management/maintenance of your existing networked printing fleet and provides a solution to optimize that fleet, combined with strategic placement of more cost effective multi-function devices to facilitate improved workflow and print migration to drive reduced printing costs. We have suggested this particular approach because we believe that it fully meets City of Fort Collins’s stated requirements as well as providing you with solution platform and infrastructure to help drive regulatory compliance requirements, significantly reduced printing costs, fixed/controlled printing costs, streamlined business administration and improved document workflow. In addition to addressing your stated objectives, our proposed solution will also deliver the key operational benefits of: Anticipated 1st year savings could be as significant as 15-25% once optimization of printers has been fully implemented Additional projected year-over-year savings dependent upon the City of Fort Collins’s adaptation, implementation and deployment of workflow and business process improvement recommendations from Xerox. Our solution to the City of Fort Collins will also provide: Comprehensive management information Effective control of costs Environmental sustainability Excellent security Substantial gains in productivity Full support for your existing business processes We trust that the resulting proposal meets your needs; and we look forward to working with the City to establish a long-term and mutually rewarding business relationship with you. In the meantime, if you have any questions or if anything is unclear then please contact me or any member of my team. Yours sincerely, Troy Tafoya President-PDS Xerox Platinum Agency Troy Tafoya PDS/ Xerox Platinum Agency 4114 Timberline Road Fort Collins, State 80525 Email-troyt@pds-co.com Office: 970.204.6927 Fax: 970.204.6937 Contents Contents .............................................................................................................................................................. 1 1. Recommended Solution and Approach: .......................................................................................................... 2 a. Executive Summary .................................................................................................................................... 2 b. Proposed Approach ..................................................................................................................................... 3 c. Quality and Performance of Equipment ...................................................................................................... 4 d. Sales/Service Center ................................................................................................................................... 5 e. Report Samples ........................................................................................................................................... 7 f. Customer Responsibilities and Deliverables: ............................................................................................... 8 g. Lessons Learned ......................................................................................................................................... 9 2. Qualifications and Experience: ...................................................................................................................... 11 a. Profile of the Firm ...................................................................................................................................... 11 b. Size of the firm and local office .............................................................................................................. 11 c. References ............................................................................................................................................ 12 3. List of Project Personnel: ............................................................................................................................... 14 4. Availability/Lead Time: ................................................................................................................................... 14 5. Cost Structure: ............................................................................................................................................... 15 6. Sustainability: ................................................................................................................................................. 16 Vendor Statement: ............................................................................................................................................. 17 Xerox Clarifications to RFP ............................................................................................................................... 18 Attachments ....................................................................................................................................................... 30 City of Fort Collins RFP# 7668 Managed Print Services 2 1. Recommended Solution and Approach: a. Executive Summary Xerox believes our team can drive the City of Fort Collins to a more sustainable printing strategy that basically entails more strategically placed MFPs; and eventually, significantly less printers. The great news is, all of this can be accomplished at significant savings to the City. Our MPS solution also includes an optional on-site Associate, providing the City a dedicated employee to manage the printer/copier/supply/paper fleet, which is really critical from the end users viewpoint. With less devices, we must ensure superior support, uptime and processes are in place. Additionally, an onsite Associate provides additional support to the City’s IT resources, along with the help desk department, to manage the Xerox devices. Your City employees will have more time to focus on what they do best. Based on current costs from the 2009 HP assessment, we are confident the Xerox team, will not only save the City significant dollars, but improve response times; and more importantly, provide benchmark solutions to the departments as current copier fleet leases expire. The proposed Account team of Troy Tafoya, Sean MacFarlane, Sheryl Snyder and Doug Phillipy, set to manage the City of Fort Collins, has successfully managed this same transition of reducing printers to more value driven MFP’s multiple times over many years. We are aware of the challenges that can arise from end users resistance to change, and know how to address them professionally to achieve the desired results. The local Xerox/PDS team has the proven experience to manage a large account such as the City of Fort Collins. We currently manage 90% of the machines at CSU, nearly all of Poudre School District, the 48 billion dollar corporation of JBS/Pilgrims, over 1,000 units at CPS and Woodward Governor, just to name a few. Additionally, we are proposing a fixed cost per page for all products. Regardless of the Xerox device, the CPC will be the same low rate; which will simplify billing. This concept has been utilized at other accounts, and allows departments worry free printing to any Xerox device for the same cost. Our PDS/Xerox Team looks forward to this opportunity to strengthen and formalize a mutually beneficial long term business relationship. Xerox is well positioned to meet the City of Fort Collins’ technology and support requirements. With over 50 years of experience including a broad portfolio of document management products and services and our on- going technical, product, and services investment and innovation, Xerox’s ability to drive continuous improvement and cost savings for the City is unsurpassed. PDS/Xerox is pleased to offer this proposal to you and is committed to delivering excellence in all aspects of our continued relationship. We look forward to the opportunity to provide the City, the industry’s best technology, award winning customer service and account management throughout the term of the proposed contract. City of Fort Collins RFP# 7668 Managed Print Services 3 b. Proposed Approach Provide detailed information on your proposed approach, interpretation of project and concept as described, including needs assessment and design of a print environment. Manage Print Solution Xerox understands once the City of Fort Collin’s, “partner” for this project is selected, a current assessment program will be run, like Xerox’s Compete View Pro providing a detailed analysis of cost by unit, model and location, recommendations etc. This program will provide a much more detailed assessment; that can be summarized via charts versus the 2009 report by HP. PHASE I Phase One will consist of running Xerox’s Compete View Pro report, preferably immediately upon partner notification to allow adequate time to get accurate information, two week minimum. This detailed analysis will allow us to quantify exact savings, make long term recommendations based on facts rather than assumptions from the 2009 study. This will allow Xerox and the City to work together to create print policies and achieve financial benefits of right sizing, strategically placing equipment, and optimizing the fleet to achieve the most benefit. The report will also identify any units that Xerox cannot cover (usually due to age) and these areas will be addressed first, since they could feel immediate impact. Based on Complete View Pro’s findings and recommendations, we normally begin detailed analysis including floor mapping of current and proposed solutions; preferably starting with those departments that have management wanting change and machines close to lease expiration. This would also be the time we would source and implement a Xerox DocuCare Associate to manage/quarterback all devices (Xerox and non- Xerox) as a first responder. PHASE II Phase II (60 to 90 days) would be implemented by location, and/or department, based on Complete View Pro’s findings and recommendations considering usage, MFP lease status and age of printers; providing us a road map to areas where change is most beneficial. We will provide the Xerox/City team, detailed analysis down to floor mapping of current and proposed solutions by area. We have had the most success starting with those departments that are most acceptable to change management. The time frame for implementation of mutually agreed upon objectives based on the initial discover is 90 days, but implementation of new equipment would be dictated by lease expirations over the next several years. The management of the service, supplies, equipment, and paper (optional) is attainable within 30-45 days. Assessing and optimization are ongoing, done quarterly with Complete View Pro software, the best in the industry. What we deliver: • Onsite Xerox Client Associate as single point of contact for end-users to request assistance or service to enhance equipment uptime • First-response for service – Resolution and follow-up of all equipment-related concerns • Account management and Follow up with Equipment delivery / Installs to ensure a timely and successful installation for end users • Supplies Management – Maintain an appropriate on-site inventory of parts and consumable supplies and Coordinate the inventory and reorder of client replaceable supplies • Respond to questions regarding the operation of equipment and provide basic end-user operator support where appropriate • Monthly Meter Collection Management • Fleet Management – Maintain an equipment listing with each devices’ model number, serial number and location for all the equipment managed under this contract City of Fort Collins RFP# 7668 Managed Print Services 4 • Weekly or Monthly Communication Meetings will be scheduled based on your requirements • Monthly Reporting: Service reports; Volume Reports • Customizable invoicing • Xerox handles all employee management, sourcing, benefits, HR, and provides back-up coverage for onsite Client Associate • Service Level Agreements and Standards of Performance which Xerox monitors to ensure all contractual commitments are met c. Quality and Performance of Equipment Provide detailed information on the quality and performance of the equipment you are proposing for the City for your recommended choice for Low, Medium, and High Volume machine categories for purposes of your initial proposal. Xerox was recently selected as the 2014 Buyer’s Laboratory LLC (BLI) as the 2014 Document Imaging Solutions Line of the Year Honoree in recognition of our broad portfolio of equipment, services and solutions. The analysis took into account both the breadth and quality of those offerings. For the breadth of the portfolio, BLI considered how complete each vendor’s line is across the most important document imaging software categories, including document management, document capture and workflow, cost accounting and recovery, print management, mobile printing and more. Another consideration was the variety of offerings in each of those categories to suit the needs of different size organizations, from small businesses to global enterprises. Judgment on the quality of the solutions was based on BLI’s lab evaluations, which take into account a solution’s feature set, value, ease of use and other attributes. Helping put Xerox out front in this analysis were the strong collection of the company’s own solutions, including the DocuShare family of document management products, Xerox Mobile Print Cloud and Mobile Print Solution in mobile printing, Xerox ConnectKey for SharePoint and Share to Cloud in the document capture/workflow category, and Xerox Scan to PC Desktop Professional 12 among desktop productivity solutions. Xerox also benefitted from its excellent range of third-party partner solutions, including Nuance’s Equitrac print management offerings, NSi AutoStore and Nuance eCopy ShareScan capture/routing products, Print Audit’s accounting and fleet management tools, and a host of others. Among Xerox’s portfolio are 10 solutions that have received the top rating of 5 stars in BLI’s evaluations—more than any other OEM. The Xerox brand is recognized throughout the world as a quality brand and customers have confidence in all areas of product performance. Xerox products have been thoroughly tested and are rated highest among products of competitors. Xerox technical and support is available to provide the expertise for application development and where product support is required. All Xerox line of products are guaranteed to perform. Xerox products offer our customers confidence and superior print performance. All products have been developed and tested to ensure optimum functionality levels (with maximum machine uptime) and excellent printed output. We consult with product manufacturers to meet Xerox-specified product standards. All suppliers conform to the strictest qualification standards set by Xerox during the manufacturing process. Ongoing supplier performance evaluation ensures consistency of product quality. Over the last decade, Xerox has made tremendous progress in developing Multi-Function Products (MFPs) that help customers meet their business objectives—from offering a basic multifunction product that scans, City of Fort Collins RFP# 7668 Managed Print Services 5 prints and copies, to a fully-integrated MFP that enhances customers’ infrastructure, workflows, business applications and user experiences. These advanced multifunction devices belong to a new category called “Smart MFPs,” or SMFPs. At the heart of these innovative devices is an advanced controller platform—the Xerox Smart Controller. It’s Xerox’s response to the business challenges of today’s workgroups, and it takes multifunction devices to new levels of productivity, extensibility, ease of use, simplified maintenance, security and green design. The highly integrated controller has powerful microprocessors that eliminate the need for additional cards, chips and connectors. This reduces any failure points while it also increases uptime, throughput and multitasking capabilities. Xerox digital copiers come equipped with Xerox SMart Controller Architecture, which has the power to perform five tasks at once since they run in parallel: RIP, receive, program ahead, process the queue, and transmit. This advanced capability lets you copy, print, scan or fax even while other jobs are running. The Xerox-exclusive Print Around feature holds a job needing resources (such as a different paper size) and prints the next job in the queue. Plus, users can manage the job queue at the device by promoting or deleting jobs accordingly. JBIG 2 and MRC scan compression technologies optimize scan and fax performance, providing significantly faster transmission speeds and reducing network load and storage space on network and mail servers. The controllers support Gigabit Ethernet connections to move data as much as 100 times faster than typical device connection speeds (10Mbps). This extra speed means that jobs reach the devices faster. Currently, Xerox is also the only vendor to certify its complete range of comprehensive multi-functional devices under the Common Criteria for Information Technology Security Evaluation (ISO 15408). Common Criteria provides assurance that the process of specification, implementation and evaluation of a computer security product has been conducted in a rigorous and standard manner. Understanding how important it is for City of Fort Collins to maintain overall security on their intellectual property, Xerox MFPs provide Xerox Secure Access Unified ID System which integrate Xerox MFPs with your existing employee ID badge solution to provide a flexible and convenient authentication system. Users simply log-in with a swipe of their magnetic or proximity ID card for secure access to MFP system functions that need to be tracked for accounting or regulatory requirements. d. Sales/Service Center Describe your Sales/Service Center location & arrangement you propose to use to service the equipment deliveries, maintenance services, and consumable supplies fulfillment as relates to the RFP, and proposed business hours. Make sure that your proposal is clear as to who is providing what, and from what location. Xerox Help Desk Services Xerox Help Desk Services provides the City of Fort Collins end users with a convenient resource to receive, dispatch, track, escalate, process and close commonly requested services for In-Scope Devices. In addition, end-user requests may include questions about features, function, operation, relocation, upgrades, and acquisition of Xerox devices. The Xerox Help Desk monitors the Managed Print Services tool suite for proactive device alerts for supplies and service faults. If it is a break-fix alert, they will perform remote triage and dispatch a service technician if necessary. The Help Desk receives and responds to telephone inquiries. When Non-Xerox Devices are included in XPS Services, the City of Fort Collins realizes the benefits of a single process for all device requests. City of Fort Collins RFP# 7668 Managed Print Services 6 Service Call Management The City of Fort Collins will have an assigned Client Asset Manager to handle the account. The Client Asset Manager (CAM) will document the City of Fort Collins’s call and information pertaining to the request. Some problem calls may be resolved directly over the phone. For Xerox devices, the Help Desk associate may apply remote service diagnostics to resolve the request directly through remote resolve capabilities if possible. If not, the request will be dispatched for onsite resolution. The Help Desk receives, validates, and fulfills the City’s requests for Supplies for In-Scope Devices. All Supplies for In-Scope devices can be ordered through the Help Desk. To meet and exceed your SLAs for uptime and response time, Xerox will provide onsite DocuCare Associates for first responder break-fix services and the on-going maintenance of the fleet. The Associates are a convenient customer care resource to receive requests for services and process issues through completion. The DocuCare Associate will monitor the Tool Suite and proactively respond to device alerts, often fixing problems before end users are even aware of it. They also respond to service calls, clearing paper jams and making emergency repairs. If they cannot fix the problem, they will escalate the issue to an off-site technician or remote support resource. By developing and implementing a preventative maintenance schedule, the Associate improves equipment uptime and keeps the devices performing at peak efficiency. They are responsible to maintain an appropriate on-site inventory of parts and consumable supplies and refill paper trays, toner and supplies, as needed. When required, they can perform color balancing and color printer calibration. Supplies Request Management The Help Desk receives, validates, and fulfills the City of Fort Collins’ requests for Supplies for In-Scope Devices. All Supplies for In-Scope devices can be ordered through the Help Desk. The Xerox Managed Print Services solution includes a just-in-time proactive supplies replenishment process that applies to all networked print devices regardless of device type or manufacturer for all locations. This process will ensure that printers and MFPs are provided with supplies in a timely way and with minimal action on the part of end users or the IT organization. The Xerox Tool Suite monitors device consumable levels and proactive monitoring alerts the Help Desk team when supplies get low. The Help Desk orders the consumables for delivery on a just-in-time basis. City of Fort Collins personnel will no longer be required to order or purchase any consumables, including those for non-Xerox devices. This just-in-time supplies replenishment program will be designed to comprehend the shipping times required to get supplies to City of Fort Collin’s remote locations. In addition, through the Xerox Services Portal, end users can request service and supplies directly, although this need should be minimal due to the pre-emptive capabilities of the Xerox managed print services solution. Our processes and tools ensure that over 85% of all device problems and supply issues, on both Xerox and non-Xerox devices, are logged before your end users become aware of them. In addition, Xerox has compatible consumables for a number of non-Xerox devices. These compatible consumables produce excellent quality, high yield, and improved price per impression rates and are guaranteed to perform without causing operational issues in the device. City of Fort Collins RFP# 7668 Managed Print Services 7 The full time Associate will triage the copiers, printers, supplies and manage paper allocations for all City locations, including every device regardless of brand. The Associate will work closely with the billing manager to customize billing (see attachment Z), and that person also manages the rotation of cross trained Associates on the city’s process, so Xerox is always onsite, even on sick days, and when the normal Associate is on vacation, Xerox is always on the job as the City’s first responder. e. Report Samples Provide samples of Master activity reports you are currently providing for other customers, for programs similar to those described in the RFP. Be sure to include samples of any Uptime reporting you are currently providing. See attached Report samples City of Fort Collins RFP# 7668 Managed Print Services 8 f. Customer Responsibilities and Deliverables: Provide detailed information on hardware, software, technical support, and/or manpower required from the City. Customer Asset Coordinator (CAC): The CAC is the primary customer contact to Xerox during XPS Services implementation and ongoing delivery. The Customer Asset Coordinator will act as the main point of contact for coordination of the City of Fort Collins resources if required, issue escalation, and disposition of Moved, Added, Changed, and Disposed assets throughout the implementation process. The Customer Asset Coordinator (CAC) is authorized to process and approve Move, Add, Change, and Dispose (MACD) transactions with Xerox, which will modify the City of Fort Collins’s list of assets supported as Devices are added or removed from the contract. The CAC is also authorized to order billable supplies or services as required. For each In-Scope Device, the CAC will provide the name and contact information for personnel who are designated as authorized supplies contacts that are empowered to order billable supplies or services. Customer IT Contact (CITC): The CITC is a primary contact to Xerox to facilitate IT related activities and processes. This includes facilitating Xerox implementation of Xerox Tools and networking In-Scope Devices. The Customer Asset Coordinator (CAC) and the Customer IT Contact (CITC) name, phone number, and email are identified in the XPS Services Pre-Installation Checklist and may be changed by the City of Fort Collins at any time by written notice to Xerox. Provide detailed information on any assumptions made in the preparation of the proposal, and any constraints the organization faces in delivering the type of program the City is seeking. Xerox understands once the City of Fort Collin’s, “partner” for this project is selected, a current assessment program will be run by the chosen vendor which will provide a detailed analysis of cost by unit, model and location, recommendations etc. City of Fort Collins RFP# 7668 Managed Print Services 9 g. Lessons Learned Provide details on at least three (3) past projects of this nature that the firm has implemented; both good and bad outcomes. Xerox recognizes that not all clients are the same and even though you may be in a specific industry, your success has been based on the principles mandated by your executive leadership. That is why when Xerox assess the right solution it is important that our strategy understand the uniqueness of your users and their business needs. The Xerox team will develop a comprehensive understanding of your enterprise based on Lean Six Sigma (LSS) methodologies. By documenting: Voice of the Customer – we collect data to identify specific requirements associated with applications, software, or workflow processes. Voice of the Process – we analyze the environment and overall infrastructure to support current and optimal state. We develop process maps and workflow diagrams for functional areas such as help desk, maintenance escalation, supplies ordering and replenishment, etc. Voice of the Environment- we utilize actual data gathered from business unit representatives and end users to enable us to compile a complete set of data metrics that compare your organizational performance to that of others in your industry. Our analysis will highlight areas of opportunity based on best practices we apply to help enhance the business and customer experience This collection of data enables Xerox to provide fact based detail on end user behavior which helps us align our recommendations for operational efficiencies and overall process improvements to your goals and priorities. The bottom line is fact-based strategies help enable measurable results. A key learning from previous implementations is that by employing the proper Cultural Change Management strategy, our solution can be successful in meeting and exceeding expectations. From our experience we have found that people resist being changed without knowing why things need to change. Therefore, we have incorporated change elements into all of our best practices with realistic and measurable goals to educate end users as a proactive measure in the overall process. Additionally, a well-defined approval path for future state designs is essential. Delays in approving future state designs can lead to scheduling obstacles which ultimately can hinder the project team from meeting specific milestones in the Project Life Cycle. Assigning a resource from with within the client project team with full authority and responsibility for design approval helps alleviate roadblocks during the recommendation process. For clients implementing the Xerox Tool Suite, certification and application testing are some of the first major milestones. Assessment cannot begin until the Xerox Tool Suite has been formally certified and running in the Client’s production environment. In addition, application testing on the new devices being planned is a critical path activity that can adversely affect the project schedule. Lastly, senior level executive sponsorship from not only the procurement group, but from the IT and business owners in the client organization is critical in achieving project goals. This sponsorship helps to drive change throughout the organization and sets the level of acceptance of the project and cooperation of the end user community. Past Implementations Charter Communications - We planned on implementing a Nationwide Managed Print Services Program. It included more than 50 different locations and 1000’s of printers and Xerox copiers. As we began to place copiers across the United States, we utilized our Management software to view and City of Fort Collins RFP# 7668 Managed Print Services 10 proactively place service calls and order supplies. It provides up to 70% of supplies necessary and identifies more than 30% of service calls without any human interaction. Due to the remoteness of locations and no dedicated onsite Xerox Account Associate, we were unable to manage triage and supply issues successfully for the non-proactive incidents for an account of this size and geographical presence. In addition, the account only offered administrative personnel on their end to be our contact. Lesson Learned: Today at Charter Communications we have more than 300+ Xerox MFPs in place and each location has identified their own Account Manager. For future opportunities of this magnitude, we will offer Managed Print Services with an on-site Xerox Associate who owns the process to manage triage and supplies for all locations. JBS USA - For over 20 years we have successfully managed all of the printers and copiers for all JBS Companies. The most recent acquisition, Pilgrim’s Pride where there was a multitude of competitive equipment, no cost control, no print policy and no standardization. Consequently, we have saved them 37% on expenses 1/3 devices to manage and a Xerox Print Standard for the company. Nationwide, we manage over 2000 machines in more than 100 locations. Poudre School District - transitioned from multiple vendors to PDS/Xerox as their main vendor. It is because they trust in us to right-size the equipment they need as well as proved the latest technology and support (The IT Department at Poudre School District). We have been their partner for over 40 years. As the 4th largest School District in the State of the Colorado, they currently have more than 200 Xerox devices installed. City of Fort Collins RFP# 7668 Managed Print Services 11 2. Qualifications and Experience: Provide relevant information regarding previous experience related to delivering similar services to the ones listed under Scope of Work: a. Profile of the Firm State whether your firm is local, national, or international. Also include number of years in the business. Xerox Corporation, founded in 1906, is the world’s leading enterprise for business process and document management. Our technology, expertise and services enable our clients – from small business to large global enterprises – to operate more efficiently and effectively, freeing them to focus on what matters most: their real business. We’re best known for our world leadership in document technology and services – printers, multifunction devices, production publishing systems, managed print services, and related software and solutions. We’re proud of that heritage and always looking at innovative technologies to build on it. But we’re also in places you may never have thought of: operating a municipal parking lot, paying a credit-card bill, mass- customization of print, booking an airline ticket, filing a health-insurance claim and so much more. Our diverse business process and IT outsourcing services make businesses and governments work more smoothly and efficiently. Today, we’re a $21.4 billion enterprise with capabilities and scale – and the talent of 143,000 Xerox people worldwide – to expand our leadership in a $600 billion market. We have a sound strategy to aggressively pursue growth, and a business model that is proven, flexible and robust. And our world-class brand, global presence, pioneering innovation and operational excellence are all assets that help to make us the world’s leader in document and business process management. Professional Document Solutions (a Xerox Authorized Agency) has offices in Fort Collins, CO and the Denver Tech Center. The HQ office has been in Fort Collins for 19 years and Troy Tafoya (President of PDS-Xerox) has been the Xerox Account Manager in Northern Colorado for over 27 years. PDS-Xerox employs 21 people, of which 16 are housed in the main office in Fort Collins. Professional Document Solutions 4114 Timberline Rd. Fort Collins, CO 80525 b. Size of the firm and local office Size of the firm and local office that will service this account (local office is required). Local Agency Professional Document Solutions, Fort Collins, CO. - 19 years in business Quite simply we believe we do the “right thing” for you. In an industry that is too often driven by price and inferior products, we sell only the best products and support to match it. As the saying goes - ”the luster of a great price, is quickly forgotten by bad product and inferior support”. That does not mean we are more expensive; in fact, over the term of an agreement, we usually are most cost effective. More importantly, City of Fort Collins RFP# 7668 Managed Print Services 12 customers appreciate our willingness to be there for them when problems occur (and they will); providing loaners, timely IT support, etc.; which is why our customers are some of the largest in Colorado. To name a few: Colorado State University Woodward Governor JBS/Pilgrims Crop Production Services Charter Communications Poudre School District Group Real Estate Group Publishing Red Robin HQ Whether the company is large or small, we give every customer the same high level of care. PDS employees are also involved in the communities we serve; we strive to give back. CSU Athletics Child Advocacy Center Rotary Food Bank Athletes in Tandem Little Britches Rodeo c. References Names and locations of three (3) similar projects that have been provided to organizations of our size and type within the last three (3) years, in particular any ones in Colorado, and preferably public agencies: Include Contact name and title, phone, and e-mail address of public agency reference(s) overseeing the Delivered Services. Colorado State University Mark Cooper, Chief Financial and Business Officer Mark.Cooper@ColoState.EDU 970-491-2770 JBS USA Dawn Martin, IT Financial Analyst Dawn.Martin@jbssa.com 970.506.8398 City of Fort Collins RFP# 7668 Managed Print Services 13 Arapahoe County Keith Ashby, Purchasing Manager kashby@co.arapahoe.co.us 303-795-4430 We have also provided a letter of reference. City of Fort Collins RFP# 7668 Managed Print Services 14 3. List of Project Personnel: List of proposed resources who will service the awarded contract; including the primary point of contact, and the person with primary responsibility for successful performance of this contract. Colorado Local Xerox Team • On-site Xerox Account Associate (TBD) • Troy Tafoya – Xerox Agent Owner, President – Primary point of contact • Brock Spangler – Xerox Agent Sales Manager • Sheryl Snyder – Xerox Managed Services Specialist • Doug Phillipy – Xerox Account Operations Manager • Sean MacFarlane – Xerox Agent Systems Analyst • Marianne Coates – Xerox Office Solutions Manager • Debra Fantacone – Xerox Manager Sales Operations 4. Availability/Lead Time: What is the Lead Time required to deliver equipment After Receipt of Order (ARO)? 10 business days. City of Fort Collins RFP# 7668 Managed Print Services 15 5. Cost Structure: Using the RFP Pricing Sheet grid provided, please submit your cost to provide the initial orders described in the Scope of Work. The quoted pricing shall be a not to exceed price for the term of the contract for the recommended equipment proposed initially by the awarded vendor and accepted by the City for the resulting contract. However, it is the City’s expectation that the awarded vendor will strive to offer the City additional opportunities to reduce printing costs during the term of the contract. As newer models become available, they may be added to the approved Equipment List and older models dropped from the List. In that event, it is the City’s expectation that the cost per print will be the same or less than the unit it is replacing. See Attached Pricing Form Today, for RFP purposes, we took the 2009 study group and HP estimates to show what the Xerox Managed Print Solution could do for the City financially, and are confident the savings would be large enough to fund equipment, an onsite Associate, resulting in a much higher level of service, over current costs. The stated City objective is to move away from expensive printers to lower cost MFP’s, but this will take some time, so volume should only be charged on actual usage, with no minimum prints included. We have the flexibility to move towards the MFP goal at any time. Estimated total pages per month= 1,200,000 HP estimated cost per page= $.0557 black and $.226 color Xerox analysis current costs based on HP study group = $.046 Black only (color volume not clear) Total estimated current monthly cost Citywide for Printers $55,200 MONTH Xerox managed print using GSA schedule 70* and including fulltime Xerox Associate. Total estimated cost with Xerox solution $24,000 Month Estimated annual savings over current costs $374,400 *Not all printers may be covered, only Complete View Pro assessment will give us specifics; but typically 98% of fleets are covered. Costs on Printers (not MFP’s) just printers on GSA contract* All Devices Black at .015, Color at .13 no minimum, pay for what you use A full time Associate will triage the copiers, printers, supplies and manage paper allocations for all City locations, including every device regardless of brand. The Associate will work closely with the billing manager to customize billing and in addition will have a trained backup, so Xerox is always onsite, even on days when the normal Associate is on vacation or unable to work. If the City elects to not have an onsite associate; IT and/or selected employees near the equipment are first responders. City of Fort Collins RFP# 7668 Managed Print Services 16 6. Sustainability: Briefly describe the following sustainability attributes of the equipment proposed for the City for this project: a. Describe whether each proposed product is EPEAT rated at the Bronze, Silver, or Gold Level. All are SILVER b. Describe any power-down functions of each proposed product when not in use. Xerox devices automatically enter a sleep mode that can be preset. c. Describe any double-sided printing capability of each proposed product. This capability is a standard feature on Xerox devices. d. Describe any secure-printing capability of each proposed product. This capability is a standard feature on Xerox devices. City of Fort Collins RFP# 7668 Managed Print Services 17 Vendor Statement: I have read and understand the specifications and requirements for this bid and I agree to comply with such specifications and requirements. I further agree that the method of award is acceptable to my company. I also agree to complete a Services Agreement with the City of Fort Collins within 30 days of notice of award. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next highest rated firm. PLEASE GO TO www.fcgov.com/purchasing TO REGISTER IN OUR E-PROCUREMENT SYSTEM FOR FUTURE BID OPPORTUNITIES! BE SURE TO SELECT ALL APPROPRIATE COMMODITY CODES. COMMODITY CODES USED FOR THIS RFP: 600-38 Copy Machines, Bond (Plain) Paper Type Including Parts and Accessories 600-42 Copy Machines, Laser, Including Parts and Accessories 600-46 Copy Machines, Digital 600-72 Multi-Function Office Machines (Combination of Fax-Copier-Scanner-Printer, etc.) Compensation and Contract Process A. After contract award, progress invoices shall be billed in monthly installments, subject to review and approval by the City. City payment terms will be Net 30 Days from receipt of invoice. B. The selected Service Provider shall be expected to sign the City’s standard Services Agreement prior to commencing Services (see sample attached to this Proposal). C. The City reserves the right to award directly as a result of the written proposals. The City may or may not opt to conduct secondary evaluations. D. The City reserves the right to negotiate with any vendor as meets the needs of the City. The City reserves the right to reject any or all proposals, and to waive any irregularities. City of Fort Collins RFP# 7668 Managed Print Services 18 Xerox Clarifications to RFP We have reviewed the City of Fort Collins Request for Proposal (“RFP”) and have prepared the enclosed the following proposals: Managed Services Proposal for Xerox Brand MFD products Xerox Printer Services Proposal covered under the Xerox/GSA Schedule 70 Outright Sale With Maintenance Agreement For the Purchase & Service of Owned Equipment Although the Proposal is based on the requirements included in your RFP, our Proposal does include some responses that are slightly different. This document and our Proposal explain those differences. In addition, we have included some Additional Terms that were not addressed in the City of Fort Collins RFP. In addition, we have included a copy of our standard Services Master Agreement and GSA Schedule 70 Contract that includes additional information and terms associated with our offer. Please note that Xerox's Proposal is contingent upon the accuracy of the information included in the City of Fort Collins RFP and Xerox’s review of the City of Fort Collins credit. Any material change to the information provided by the City of Fort Collins, or the City of Fort Collins credit, may result in a change to Xerox’s offer. Please note that Xerox agrees to negotiate a solution that is acceptable to both parties if any of the below clarifications or Additional Terms are inconsistent with Colorado law, or are otherwise unacceptable to the City. Our team is also prepared to discuss our Proposal in detail, and adjust our proposed equipment, support services, terms, and/or price offering based on the City of Fort Collins final requirements. Upon award of this RFP, Xerox agrees to negotiate a Contract that incorporates the mutually agreed terms contained in the City of Fort Collins RFP, our Proposal, Xerox’s Agreement and any additional negotiated item(s). Xerox’s Clarifications to the City or Fort Collins RFP Xerox provides the following clarifications and comments to the below listed City RFP requirements. General Information/Lease Term The initial order taking term of the Contract (“Initial Term”) will commence on the date it is accepted by both parties and will expire on the last day of the 60th full calendar month thereafter, unless terminated by either party upon not less than 90 day notice. Upon the expiration or termination of the Contract, each Individual Agreement shall remain in full force and effect until the end of its scheduled Agreement term and shall be governed by the terms and conditions of the Contract as if the Contract were still in effect. #3, Pricing/Hard Drive Removal Xerox offers the following information regarding Xerox multi-functional device hard drive security: The vast majority of Xerox black & white and full color multi-functional devices contain a comprehensive imaging overwrite feature. The image overwrite, when turned on at install, will overwrite the job data stored on the hard drive based on an On-Demand, Immediate or Scheduled basis. Use of this overwrite function assures that the residual data from any copy, print, or scan will be overwritten using a U.S. Department of Defense recommended 3-pass process. The use of the Immediate or Scheduled feature ensures that the hard drive is sanitized following the overwrite program’s execution without requiring any additional end-user or Xerox action. Xerox provides a disk removal service whereby a Xerox service technician will remove the device’s hard disk drive from the Xerox–branded copier for an additional flat fee charge and leave the disk with the City of Fort Collins before the device is removed from the City or Fort Collins premises. If the disk is not removed at the customer’s site then the Xerox or competitive unit is removed and returned to a Xerox facility, and the device is dispositioned to be remanufactured or destroyed. If remanufactured the Xerox device goes back through our remanufacturing process and the hard drive is City of Fort Collins RFP# 7668 Managed Print Services 19 removed, and is erased and cleansed. If a Xerox or competitive device is dispositioned to be destroyed then the entire device, including the hard drive is physically destroyed (crushed). Xerox’s Services Master Agreement offer allows the City to place additional equipment mainframe orders at the same quoted contract price throughout the master agreement term, provided each additional equipment placement remains installed for a minimum lease term per the price exhibit. Xerox will also provide a separate price quote if the City desires to acquire additional equipment under a lease term not quoted in the Xerox price agreement. The equipment’s features and performance can also be upgraded through the addition of a number of optional accessories. Accessory options included with the mainframe can be obtained at the contract quoted price. Any accessory ordered following the mainframe’s installation will have the price readjusted based on the mainframe’s remaining agreement term. Please remember that the Xerox Services Master Agreement offering is based on a firm equipment installation term that can only be terminated due to fiscal year funds non-appropriation or an uncured performance failure. If the equipment is cancelled for the City of Fort Collins convenience and not replaced, or traded to a different unit, the City will be assessed a liquidated damages charge. In order to avoid this charge, Xerox recommends that the equipment either be: (a) exchanged with another City unit, or (b) moved to another City location and replaced with a unit that fits the end users current work requirements. #4, General Conditions New, Unused, and Current Production. Equipment provided under the Contract is currently manufactured by Xerox, though the equipment may contain recycled components that have been reprocessed to meet Xerox’ new parts performance standards. The City will be the first user of the equipment. Upgrade/Downgrade. Please remember that the Xerox Services Master Agreement offering is based on a firm equipment installation term that can only be terminated due to fiscal year funds non-appropriation or an uncured performance failure. If the equipment is cancelled for the City of Fort Collins convenience and not replaced, or traded to a different unit, the City will be assessed a liquidated damages charge. In order to avoid this charge, Xerox recommends that the equipment either be: (a) exchanged with another City unit, or (b) moved to another City location and replaced with a unit that fits the end users current work requirements. #5, Service The below uptime/response time comments are in reference to the Xerox Branded MFD Products Only (Printers under GSA Schedule 70 will be governed by the T&C of the Schedule 70 Contract). Xerox’s Uptime objective is to maintain an average 95% equipment uptime performance based on a three-month rolling average for the City or Fort Collins entire Xerox-branded equipment population that is operated with the equipment’s operating guideline for the specified product. Uptime is calculated by dividing Total Availability Business hours less Actual Equipment Downtime, by Total Availability Business hours. Total Availability Business hours is the contracted period of coverage for all the equipment, and equals 8 business hours per working day times 21 working days per month times 3 months, times the number of installed Xerox-branded units. Equipment Downtime is the Total Service Response Time plus Machine-Repair Time, which excludes normal interrupts, such as lunch. Actual Equipment Downtime represents the time the equipment is “down” and cannot make prints or copies. It is comprised of Total Service Response Time and Machine-Repair Time. Please refer to the XPS Description of Services for uptime objectives relating to the XPS / Managed Print Services offering .Xerox agrees to track and review our uptime performance on a mutually agreeable schedule as determined by the parties. 1. Response Time – Confirmation. Please note that Xerox’s response time objective is to return all service calls within one business hour, and to arrive on-site on average within 3.5 to 4 business hours for multifunction color devices, 4 to 8 business hours for multifunction black/white devices, 3.5 to 4 business hours for black/white light production devices, 2 to 4 business hours for black/white production devices, 2.5 business hours for color entry production devices, 2 business hours for color production devices, and eight (8) business hours for desk-top printers if the City of Fort Collins RFP# 7668 Managed Print Services 20 problem cannot be resolved over the phone. Response time is calculated based on the quarterly response time average for the City or Fort Collins entire Xerox-branded equipment population. 6. Installation/Training Xerox agrees that all expenses associated with the equipment’s F.O.B. freight and shipment to the City of Fort Collins delivery dock, including inside delivery to the equipment installation location will be Xerox’s responsibility. The City will be responsible for any rigging charges associated with non-standard deliveries. If rigging charges apply, a quote will be provided to the City prior to delivery of the equipment. 8. Equipment Specifications Equipment provided under the Contract is currently manufactured by Xerox, though the equipment may contain recycled components that have been reprocessed to meet Xerox’ new parts performance standards. The City will be the first user of the equipment. 11. Other Considerations Xerox would be willing to extend this contract/pricing/Terms to other State & Local Customers in the State of Colorado only to the extent that the individual Customers requirements, equipment types, quantities etc…. are equal to the City of Fort Collins. Funding See Funding Clause contained in the Xerox Services Master Agreement Services Agreement #4, Contract Period The initial order taking term of the Contract (“Initial Term”) will commence on the date it is accepted by both parties and will expire on the last day of the 60th full calendar month thereafter, unless terminated by either party upon not less than 90-day notice. Upon the expiration or termination of the Contract, each Individual Agreement shall remain in full force and effect until the end of its scheduled Agreement term and shall be governed by the terms and conditions of the Contract as if the Contract were still in effect. Upon expiration, customer may extend equipment placed under the initial 5 year contract period based on mutual consent for an additional 60 months at the same price. Additional contract extensions/pricing will be negotiated upon expiration of the initial 5 year master contract period. #7, Early Termination by City Xerox agrees that the City can terminate the Agreement and stop placing orders for any additional equipment with 30- days prior written notice. However, this cancellation provision does not pertain to any MFD equipment installed prior to the City or Fort Collins termination notice. In the event the Agreement is terminated, individual MFD placements will continue until their scheduled expiration date, and continue to be governed by, and be subject to, the terms and conditions of the individual Lease term and the Contract. #15, Default Xerox requests written notice of its default and a minimum of sixty (60) days, or other timeframe as agreed to by the parties in writing, to cure its performance before the City exercises its rights under this provision. #16, Remedies Xerox requests written notice of its default and a minimum of sixty (60) days, or other timeframe as agreed to by the parties in writing, to cure its performance before the City exercises its rights under this provision. City of Fort Collins RFP# 7668 Managed Print Services 21 #18, Indemnity Xerox will agree to this indemnity provision with the exception that it will not indemnify the City due to any negligent or willful act on the part of the City, its officers, employees, volunteers, or agents, or the negligent or willful acts of any party other than a Xerox officer, employee, or agent. *** Last Clarification *** +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Additional Terms Covering Equipment Placed Under an Outright Sale with Maintenance Agreement These additional terms are incorporated into the Xerox Proposal and are in addition to the terms included in the City or Fort Collins RFP. General Terms 2. Products. “Products” means Xerox-brand equipment (“Equipment”), Software, Consumable Supplies and Maintenance Services ordered under the Contract. Customer represents that the Products: (i) will be used in Customer’s business in the United States, its territories and possessions (“U.S.”). 3. Order Documents. A. Contract & Order Acceptance. Xerox may accept the Contract or any Order under the Contract either by Customer’s written signature on the Contract or Xerox Order Document or upon receipt of Customer’s signed purchase order. B. Order Documents. Customer may issue purchase orders or other Customer documents, or use Xerox order forms (“Order” or “Agreement” document(s)) for order entry purposes only, describing the acquisitions under the Contract, specifying Customer’s requested shipment date, installation site, bill-to address, quantities ordered, product description including any Trade-In Equipment, components, pricing, and installation term. Regardless of the form, the Order Documents must reference the Customer or Xerox Contract number. Notwithstanding anything contained in any Order Document which is at variance with or additional to the Contract, Order Documents will incorporate and be subject solely to the terms and conditions of the Contract, except for additional Xerox agreement terms and conditions related to options selected by Customer. C. Upon acceptance by Xerox, the Order Document creates an Individual Agreement for the Products identified under the Contract. D. Order Documents may be submitted by hard copy or electronic means and those submitted electronically will be considered: (i) “in writing”; (ii) “signed” by the Customer; (iii) an “original” when printed from electronic records established and maintained in the ordinary course of business: and (iv) valid and enforceable. E. Xerox reserves the right to review and approve Customer’s credit prior to acceptance of an Order Document and Customer authorizes Xerox or its agent to obtain credit reports from commercial credit reporting agencies. 4. Equipment Status. Except for Equipment identified as “Previously Installed”, Equipment will be (a) "Newly Manufactured," which may contain some reconditioned components; or (b) "Factory Produced New Model", which is manufactured and newly serialized at a Xerox factory, adds functions and features to a product previously disassembled to a Xerox predetermined standard, and contains new and reconditioned components; or (c) "Remanufactured", which has been factory produced following disassembly to a Xerox predetermined standard and contains new and reconditioned components. 5. Total Satisfaction Guarantee. If Customer is not totally satisfied with any Equipment delivered under the Contract, Xerox will, at Customer’s request, replace it without charge with identical Equipment or, at Xerox’s option, with Xerox- branded equipment with comparable features and capabilities. This Equipment Guarantee applies only to Equipment City of Fort Collins RFP# 7668 Managed Print Services 22 that has been continuously maintained by Xerox under a Xerox Maintenance Agreement. The Equipment Guarantee is effective for 3 years after the Installation Date for purchased Equipment. 6. Product Availability Guarantee. Xerox will guarantee equipment availability throughout the Contract order-taking term. If a product is discontinued during the Contract term Xerox agrees to replace the discontinued product with a model of equal or greater capabilities at the same contract price. 7. Product Adds. Xerox may, for purposes of future order taking, add Products to the Contract or withdraw Products that become no longer generally commercially available. Xerox will notify Customer prior to adding any product to the Contract. 8. Delivery & Removal. Equipment prices include standard delivery charges for all Equipment and, for Equipment for which Xerox retains ownership, standard removal charges. Non-standard delivery or removal will be at Customer’s expense. Examples of non-standard delivery charges include use of stair creepers, up-ending or dissembling Equipment to move through tight doorways or through narrow halls. 9. Trade-In Equipment. Customer warrants that Customer has the right to transfer title to the Equipment Customer is trading in as part of an Order ("Trade-In Equipment"), and that the Trade-In Equipment is in good working order and has not been modified from its original configuration (other than by Xerox). Title and risk of loss to the Trade-In Equipment will pass to Xerox when Xerox removes the Trade-In Equipment from Customer‘s premises. Customer will maintain the Trade-In Equipment at its present site and in substantially the Trade-In Equipment’s present condition until removed by Xerox. Customer will pay all accrued charges for the Trade-In Equipment, up to and including payment of the final principal payment number and all applicable maintenance, administrative, supply and finance charges until Xerox removes the Trade-In Equipment from the Customer’s premises. 10. Equipment Commencement & Installation Dates. The initial Term of an Order that includes Equipment will commence on the “Installation Date”, which means: (a) for Equipment installed by Xerox, the date Xerox determines the Equipment to be operating satisfactorily and is available for Customer’s use, as demonstrated by successful completion of diagnostic routines; and (b) for Equipment designated as “Customer Installable”, the Equipment delivery date. 11. Funding. Customer represents and warrant that all payments due and to become due during Customer’s current fiscal year are within the fiscal budget of such year and are included within an unrestricted and unencumbered appropriation currently available for the Products, and it is Customer’s intent to use the Products for the entire term of the Contract and to make all payments required under the Contract. If (1) through no action initiated by Customer, Customer’s legislative body does not appropriate funds for the continuation of the Contract for any fiscal year after the first fiscal year and has no funds to do so from other sources, and (2) Customer has made a reasonable but unsuccessful effort to find a creditworthy assignee acceptable to Xerox, in its sole discretion, within Customer’s general organization who can continue the Contract, the Contract may be terminated. To effect this termination, Customer must, at least 31 days prior to the beginning of the fiscal year for which Customer’s legislative body does not appropriate funds, notify Xerox in writing that Customer’s legislative body failed to appropriate funds and that Customer has made the required effort to find an assignee. Customer’s notice must be accompanied by payment of all sums then owed through the current fiscal year under the Contract. Customer will return the Equipment, at Customer’s expense, to a location designated by Xerox and, when returned, the Equipment will be in good condition and free of all liens and encumbrances. Customer will then be released from any further payment obligations beyond those due for the current fiscal year (with Xerox retaining all sums paid to date). 12. Maintenance Services. Except for Equipment identified as "No Svc.", Xerox (or a designated servicer) will keep the Equipment in good working order (“Maintenance Services”). Maintenance Services are provided as a mandatory part of a Maintenance Order. The service technicians assigned to provide Basic Services will have the expertise, skills, training, and professional education to perform the Basic Services in a professional manner A. Basic Maintenance Services. Maintenance Services will be provided during Xerox’s standard working hours, 8 A.M. to 5 P.M., Monday through Friday, in areas open for repair service for the Equipment. Maintenance Services City of Fort Collins RFP# 7668 Managed Print Services 23 excludes repairs due to: (a) misuse, neglect, or abuse; (b) failure of the installation site or the PC or workstation used with the Equipment to comply with Xerox’s published specifications; (c) use of options, accessories or products not serviced by Xerox; (d) non-Xerox alterations, relocation, service or supplies; or (e) failure to perform operator maintenance procedures identified in operator manuals. B. Extended Service Hours. If you elect “Extended Shift Coverage” Xerox will provide Maintenance Services for the indicated number of eight hour-shifts, with the first number indicating the number of eight-hour shifts and the second number indicating the days of the week (starting on Monday), e.g., 2 x 6 means 8:00 A.M. to 12:00 A.M., Monday through Saturday. Extended Shift Coverage will be billed separately. C. Replacement Parts. Replacement parts may be new, reprocessed or recovered and all replaced parts become Xerox’s property. D. Installation Site. Customer is responsible for all physical, mechanical, and electrical expenses associated with preparing and maintaining the Equipment installation site, and agrees to give Xerox reasonable access to the Equipment and to provide Xerox adequate storage space for a reasonable quantity of replacement parts and supplies. E. Customer Training and Analyst Services. Initial Customer Training and Analyst Support Services are included in the maintenance pricing. Additional training and analyst services are subject to the hourly rates prices, and terms and conditions in the applicable then-current Training and Analyst Services price list. F. Cartridges. If Xerox is providing Maintenance Services for Equipment utilizing cartridges designated by Xerox as customer-replaceable units, including copy/print cartridges and xerographic modules or fuser modules (“Cartridges”), Customer agrees to use only unmodified Cartridges purchased directly from Xerox or its authorized resellers in the United States and the failure to use such Cartridges shall void any warranty applicable to such Equipment. Cartridges packed with Equipment and replacement Cartridges may be new, remanufactured, or reprocessed. Remanufactured and reprocessed Cartridges meet Xerox's new Cartridge performance standards and contain new and/or reprocessed components. To enhance print quality, Cartridge(s) for many models of Equipment have been designed to cease functioning at a predetermined point. In addition, many Equipment models are designed to function only with Cartridges that are newly manufactured original Xerox Cartridges or with Cartridges intended for use in the U.S. Equipment configuration that permits use of non-newly manufactured original Xerox Cartridges may be available from Xerox at an additional charge. G. Consumable Supplies. If “Consumable Supplies” are included in the Maintenance Plan, Maintenance Services will include black toner and/or solid ink and color toner, staples, and/or solid ink, if applicable (“Consumable Supplies”). Highlight color toner, clear toner, and custom color toner are excluded. Consumable Supplies are Xerox's property until used by Customer, and Customer will use Consumable Supplies only with the Equipment for which “Consumable Supplies” is included in the Maintenance Plan. If recycling information is furnished with Consumables Supplies, Customer agrees to return the used item, at Xerox’s expense, for remanufacturing. Shipping information is available at Xerox.com/GWA. Upon the Contract’s expiration, Customer will include any unused Consumable Supplies with the Equipment for return to Xerox at the time of removal. If Customer’s use of Consumable Supplies exceeds Xerox's published yield by more than 10%, Xerox will notify Customer of such excess usage. If such excess usage does not cease within 31-days after such notice, Xerox may charge Customer for such excess usage. For the avoidance of doubt, Xerox’s yields are based on prints, impressions, linear fleet, or copies containing the normal mix of test and graphics to determine the expected yield of Consumable Supplies under normal operating conditions. Upon request, Customer will provide current meter reads and/or an inventory of Consumable Supplies in its possession. Xerox may charge a shipping and handling fee for consumable supplies. City of Fort Collins RFP# 7668 Managed Print Services 24 H. Meter Reads. Customer will provide meter reads using the method and frequency identified by Xerox. If Customer does not provide a meter reading, Xerox may reasonably estimate the reading and bill Customer accordingly. If meter readings have been estimated, Xerox after receiving the actual meter readings for the equipment shall make an appropriate adjustment on the subsequent invoice. I. Copy Credits -- You will receive one copy credit for each copy presented to Xerox that is unusable and also for each copy that was produced during the servicing of the Equipment. Copy credits will be reflected on the invoice as a reduction in the total copy volume. J. Replacement. Xerox will, as Customer’s exclusive remedy for Xerox’s failure to provide Maintenance Services, replace the Equipment with an identical model or, at Xerox’s option, another Xerox-branded model with comparable features and capabilities. There will be no additional charge for the replacement Equipment during the remainder of the Equipment’s Agreement Term. K. End of Service. Xerox has no obligation to maintain or replace Equipment beyond the Equipment’s “End of Service” date for that particular model of Equipment. End of Service means the date announced by Xerox after which Xerox will no longer, offer maintenance services or parts for a particular Equipment model. An End of Service Equipment List is available upon request. 13. Relocation. All relocations must be arranged or approved in advance by Xerox until Customer has paid the Case Purchase Order. The relocation will be at Customer’s expense and Customer remains responsible to make all payments under the applicable Order while the Equipment is being relocated. Equipment cannot be relocated outside of the U.S. 14. Remote Services. Certain models of Equipment are supported and serviced using data that is automatically collected by Xerox via electronic transmission from the Equipment to a secure off-site location. Examples of automatically transmitted data include product registration, meter reads, supply levels, Equipment configuration and settings, software version, and problem/fault code data. All such data will be transmitted in a secure manner specified by Xerox. The automatic data transmission capability will not allow Xerox to read, view, or download any Customer data, documents, or other information residing on or passing through the Equipment or Customer’s information management systems. If requested in writing Xerox will turn off and disenable the Remote Services capability. 15. Data Security. Certain models of Equipment can be configured to include a variety of data security features. There may be an additional cost associated with certain data security features. The selection, suitability, and use of data security features are solely Customer’s responsibility. Upon request, Xerox will provide additional information to Customer regarding the security features available for particular Equipment models. 16. Warranty Disclaimer & Waivers. XEROX DISCLAIMS THE IMPLIED WARRANTIES OF NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. 17. Intellectual Property Indemnity. Xerox will defend, and pay any settlement agreed to by Xerox or any final judgment for, any claim that a Xerox-brand Product infringes a third party’s U.S. intellectual property rights. Customer will promptly notify Xerox of any alleged infringement and permit Xerox to direct the defense. Xerox is not responsible for any non-Xerox litigation expenses or settlements unless Xerox pre-approves them in writing. To avoid infringement, Xerox may modify or substitute an equivalent Xerox-brand Product and, if purchased, refund the price paid for the Xerox-brand Product, less a reasonable lease value for the period it was available to Customer, or obtain any necessary licenses. Xerox is not liable for any infringement based upon a Xerox-brand Product being modified to Customer’s specifications, or being used or sold with products not provided by Xerox. 18. Limitation of Liability. Xerox will not be liable to Customer for any direct damages relating to the Contract or any Order written hereunder in excess of the sum of the amounts paid and to be paid during the initial Term of the applicable Order. Neither party will be liable to the other for any special, indirect, incidental, consequential or punitive damages arising out of or relating to the Contract or any Order written hereunder, whether the claim alleges tortious conduct (including negligence) or any other legal theory. City of Fort Collins RFP# 7668 Managed Print Services 25 19. Force Majeure. Xerox will not be liable to Customer during any period in which its performance is delayed or prevented, in whole or in part, by a circumstance beyond its reasonable control. Xerox will notify Customer if such a circumstance occurs. 20. Payment. All payments are due within 31-days of the invoice date. Restrictive covenants on payment instruments will not reduce Customer’s obligations. 21. Taxes. Customer is responsible for all applicable taxes, fees, or charges of any kind, (including interest and penalties) assessed by any governmental entity on the Contract or the amounts payable under the Contract (“Taxes”), which will be included in Xerox’s invoice, unless Customer provides proof of its tax exemption status. Taxes do not include taxes on Xerox’s income and, for Lease Orders taxes do not include personal property taxes in jurisdictions where Xerox is required to pay personal property taxes. Except for Equipment that includes a Bargain Purchase Option, a Lease Order is a lease for all income tax purposes, and Customer will not claim any credit or deduction for depreciation of the Equipment, or take any other action inconsistent with its role as lessee of the Equipment. 22. Late Charges & Default. A. Late Charge. If a payment is not received by Xerox within 10-days after the due date (40 days after the invoice date), Xerox may charge, and Customer will pay, a late interest charge as allowed under Colorado law. B. Default. Customer will be in default under an Order if Xerox does not receive any payment within 15 days after the date it is due (45-days after the invoice date) or Customer breaches any other obligation under the Contract, any Order, or any other Contract with Xerox. Customer will pay all reasonable costs, including attorneys’ fees, incurred by Xerox to enforce the Contract or any Order. 23. Assignment. Except for assignment to a Xerox parent, subsidiary, or affiliate of Xerox, or to securitize the Contract as part of a financing transaction (“Permitted Assignment”), neither party will assign any of its rights or obligations under the Contract without prior written consent of the other party. In the event of a Permitted Assignment: (i) Customer will remit all payments to Xerox; (ii) Xerox may, without Customer’s prior written consent, release to a proposed assignee information Xerox has about Customer related to the Contract; (iii) the assignee will have all of the rights but none of Xerox’s obligations under the Contract; (iv) Customer will continue to look to Xerox for performance of Xerox’s obligations under the Contract; (v) Customer waives and releases the assignee from any claims relating to or arising from the performance of Xerox’s obligations hereunder; and (v) Customer will not assert any defense, counterclaim, or setoff Customer may have against an assignee. 24. Amendment. All changes to the Contract or any Order must be made in writing and signed by both parties. The amendment of any Order shall not affect the obligations of either party under any other Order under the Contract. 25. Notices. A. Unless provided otherwise in the Contract, notices under the Contract or any Order must be sent in writing to the party’s address identified in the Contract. Notices will be deemed delivered 5 days after mailing by first class mail, 2 days after sending by nationally recognized overnight courier, or on the date of electronic confirmation of receipt of a facsimile transmission, when followed by mailing of such notice as provided herein. B. Invoices are not considered notices under the Contract. All payment related notices under an Order will be sent: (a) to Customer at the “Bill to” address in the Order, and (b) to Xerox at the inquiry address on the most recent invoice. C. All other notices under the Contract or an Order shall be sent to a party at its address or facsimile number below. To Customer: To Xerox: Office of General Counsel x Xerox Corporation x 45 Glover Avenue City of Fort Collins RFP# 7668 Managed Print Services 26 x P. O. Box 4505 x Norwalk, CT 06856-4505: D. Either party may change its address or facsimile number for receipt of notice by notifying the other party at its address or facsimile number below. 26. Government Representations & Warranties. Customer represents and warrants, as of the Contract’s effective date and of each Order hereunder, that: (1) Customer is a State or a fully constituted political subdivision or agency of the State in which Customer is located and is authorized to enter into, and carry out, Customer’s obligations under the Contract, or any Order hereunder, and any other documents required to be delivered in connection with the Contract, or any Order hereunder (collectively, the “Documents”); (2) the Documents have been duly authorized, executed and delivered by Customer in accordance with all applicable laws, rules, ordinances, and regulations, including all applicable laws governing open meetings, public bidding and appropriations required in connection with the Contract or an Order hereunder, and the acquisition of the Products, and are valid, legal, binding agreements, enforceable in accordance with their terms; (3) the person(s) signing the Documents have the authority to do so, are acting with the full authorization of Customer’s governing body and hold the offices indicated below their signatures, each of which are genuine; (4) the Products are essential to the immediate performance of a governmental or proprietary function by Customer within the scope of Customer’s authority and will be used only by Customer and only to perform such function; (5) Customer’s obligations to remit payments under the Contract or any Order hereunder constitute a current expense and not a debt under applicable state law; and (6) no provision of the Contract or any Order constitutes a pledge of Customer’s tax or general revenues and any provision that is so construed by a court of competent jurisdiction is void from the inception of the Contract or the subject Order. 27. Miscellaneous. A. Communication. Customer authorizes Xerox or its agents to communicate with Customer by any electronic means, including cellular phone, email, automatic dialing, and recorded messages, using any phone number (including cellular) or electronic address Customer provides to Xerox. B. Governing Law. The Contract is governed by the laws of the State of Colorado (without regard to conflict-of-law principles). In any action to enforce the Contract or any Order under the Contract, the parties agree (a) to the jurisdiction and venue of the federal and state courts in Colorado, and (b) to waive their right to a jury trial. C. Severability. If a court finds any term of the Contract or any Order unenforceable, the remaining terms will remain in effect. D. Waiver. The failure by either party to exercise any right or remedy will not constitute a waiver of such right or remedy. E. Contract Documents. Each party may retain a reproduction (e.g., electronic image, photocopy, and facsimile) of the Contract and each Order under the Contract, which will be admissible in any action to enforce it, but only the Agreement or Order held by Xerox will be considered an original. F. Compliance With law. Both parties will comply with applicable federal and state laws. Xerox will not charge or collect any amounts in excess of those allowed by applicable law. Any part of the Contract or any Order that would be read under any circumstances to allow for a charge higher than that allowed under any applicable legal limit, is modified by this Section to limit the amounts chargeable under the Contract or any Order to the maximum amount allowed under the legal limit. If, in any circumstances, any amount in excess of that allowed by law is charged or received, any such charge will be deemed limited by the amount legally allowed and any amount received by Xerox in excess of that legally allowed will be applied by Xerox to the payment of amounts legally owed under the Contract or the subject Order, or refunded to Customer. City of Fort Collins RFP# 7668 Managed Print Services 27 Purchase and Maintenance Terms 28. Cash Purchase. A. Title and Risk. Title and risk of loss to Equipment will pass to Customer upon delivery and installation of the Equipment. Until the products are paid for in full Customer will insure the Product against loss or damage, and the policy will name Xerox as a loss payee. B. Payment. Customer’s payment under a Cash Purchase Order shall consist of the Net Price amount for the Equipment purchased there under and all applicable Taxes. C. Customer Default & Remedies. If Customer defaults under the Contract or a Cash Purchase Order, Xerox, in addition to its other remedies (including the cessation of Maintenance Services if applicable), may require immediate payment of all amounts then due (including all applicable Taxes), plus interest on all amounts due from the due date until paid as allowed under Colorado law. 29. Maintenance Terms for Customer Owned Equipment A. Maintenance Availability. Customer can place additional Equipment orders at the quoted contract price for 12 months following the Agreement effective date. B. Individual Agreement Term. An Individual Maintenance Agreement will commence at the end of any warranty period and expire on the last day of the 12th, 24th, 60th, 48th or 60th full calendar month thereafter, as applicable. C. Payment. Each Minimum Periodic Base Charge includes a Periodic Minimum Number of Prints (“Minimum Prints”). The Minimum Periodic Base Charge, along with any additional Print Charges for prints made in excess of the Minimum Prints and all applicable Taxes, cover Customer’s cost for the Equipment’s maintenance, provided as Maintenance Services in an Individual Maintenance Order written hereunder. The Minimum Periodic Base Charge will be billed in the month due and additional Print Charges are billed in arrears. D. Fixed Pricing. The Minimum Payment and Print/Supply Charges will not increase during the initial 12 months of an Individual Maintenance Order, or during any subsequent renewal term. E. Renewal. Xerox will notify Customer at least 31-days prior to the expiration of the then-current term of each Individual Maintenance Order and, unless a cancellation notice is received from Customer, or provided to Customer by Xerox, prior to the expiration of the then-current Maintenance Oder term, the Individual Maintenance Order will automatically renew for a term of the same number of months as the initial Term. F. Customer Default & Xerox Remedies. If Customer defaults under the Contract or an Individual Maintenance Order, Xerox, in addition to its other remedies (including the cessation of Maintenance Services), may require immediate payment, as liquidated damages for loss of bargain and not as a penalty, of: (a) all amounts then due, plus interest on all amounts due from the due date until paid at the rate as allowed under Colorado law; and (b) the lesser of (i) the remaining Minimum Periodic Base Charge in such Individual Maintenance Agreement’s term or six (6) such payments for one year agreements or twelve (12) such payments for multi-year agreements; and, (c) all applicable Taxes. Software 30. Software License. Xerox grants Customer a non-exclusive, non-transferable license to use (a) the software and accompanying documentation provided with the Xerox-brand Equipment ("Base Software”) in the U.S.: only with the Xerox-brand Equipment with which it was delivered; and (b) software and accompanying documentation identified in an Order as "Application Software" only on any single unit of equipment for as long as Customer is current in the payment of all applicable software license fees. “Base Software” and “Application Software” are referred to collectively as “Software”. City of Fort Collins RFP# 7668 Managed Print Services 28 A. Customer has no other rights and may not: (a) copy, distribute, modify, create derivatives of, decompile, or reverse engineer Software; (b) activate Software delivered with the Equipment in an inactivated state; or (c) allow others to engage in same. B. Title to, and all intellectual property rights in, Software will reside solely with Xerox and/or its licensors, who will be considered third-party beneficiaries of this subsection. C. The Base Software license will terminate (a) upon the expiration of any individual Agreement under which Customer has rented or leased the Equipment, unless Customer has exercised an option to purchase the Equipment or if (b) if Customer is a lessor of the Equipment and its first lessee no longer uses or possesses the Equipment; or (c) if Customer no longer uses or possesses the Equipment. D. Neither Xerox nor its licensors warrant that Software will be free from errors or that its operation will be uninterrupted. E. Software may contain code capable of automatically disabling the Equipment. Disabling code may be activated if: (i) Xerox is denied access to periodically reset such code; (ii) you are notified of a default under this Agreement; or (iii) your license is terminated or expires F. The foregoing terms do not apply to Diagnostic Software or to software/documentation accompanied by a clickwrap or shrinkwrap license agreement or otherwise made subject to a separate license agreement. 31. Software Support. Xerox (or a designated servicer) will provide the software support set forth below (“Software Support”). For Base Software, Software Support will be provided during the initial Term of the applicable Order and any renewal period but in no event longer than 5 years after Xerox stops taking customer orders for the subject model of Equipment. For Application Software, Software Support will be provided as long as Customer is current in the payment of all applicable fees. A. Xerox will maintain a web-based or toll-free hotline during Xerox’s standard working hours to report Software problems and answer Software-related questions. B. Xerox, either directly or with its vendors, will make reasonable efforts to: (a) assure that Software performs in material conformity with its user documentation; (b) provide available workarounds or patches to resolve Software performance problems; and (c) resolve coding errors for (i) the current Release and (ii) the previous Release for a period of six (6) months after the current Release is made available to Customer. Xerox will not be required to provide Software Support if Customer has modified the Software. C. New releases of Software that primarily incorporate compliance updates and coding error fixes are designated as "Maintenance Releases" or “Updates”. Maintenance Releases or Updates that Xerox may make available will be provided at no charge and must be implemented within 6 months. New releases of Software that include new content or functionality (“Feature Releases”) will be subject to additional license fees at Xerox’s then-current pricing. Maintenance Releases, Updates, and Feature Releases are collectively referred to as “Releases”. Each Release will be considered Software governed by the Software License and Software Support provisions of the Contract, unless otherwise noted. Implementation of a Release may require Customer to procure, at Customer’s expense, additional hardware, and/or software from Xerox or another entity. Upon installation of a Release, Customer will return or destroy all prior Releases. Xerox may annually increase the Annual Renewal and Support-Only Fees for Application Software. This adjustment will take place at the commencement of each government Customer’s annual contract cycle. 32. Diagnostic Software. Software used to maintain the Equipment and/or diagnose its failure or substandard performance (collectively "Diagnostic Software") is embedded in, resides in, or may be loaded on the Equipment. Title to Diagnostic Software will remain with Xerox or its licensors. Customer agrees that Customer’s acquisition of the Equipment does not grant Customer a license or right to use Diagnostic Software for any purpose, or allow third parties to do so. Customer agrees at all times to allow Xerox reasonable access to the Equipment to access, City of Fort Collins RFP# 7668 Managed Print Services 29 monitor, and otherwise takes steps to prevent unauthorized use or reproduction of Diagnostic Software, provided that such access to Customer’s facility will be during normal business hours. City of Fort Collins RFP# 7668 Managed Print Services 30 Attachments 01-Pricing Form 02-Services Master Agreement 03-GSA 70 Terms and Conditions 04 – Letter of Reference 05-Managed Print Services - Complete View Pro Sample 06-Sample Reports 07-Product Brochures Yes Model # Description/Accessories Copies per Minute Monthly Lease 36 mos Monthly Lease 48 mos Monthly Lease 60 mos Cost to Purchase Outright** B/W Print Charge B/W Print inc Paper* Color Print Charge Color Print inc Paper* Supplies Included (Y/N) Supplies + Paper * Included W7830PT WorkCentre 7830 Printer with Hi Cap Tandem Tray (520 sheet, 2000 sheet A4/Letter), 520 Sheet Tray, 100 Sheet Bypass, ,DADF, Data Security, Job Based Accounting, PostScript, Full Network Scan, Server Fax, Initial Supply Kit 30 $171.22 $134.87 $113.22 $5,392.00 $0.0055 $0.0437 Yes OFCFINRLX -Office Finisher Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included FINLX-3HP -2/3-Hole Punch Included Included Included Included W7835PT WorkCentre 7835 Printer with Hi Cap Tandem Tray, (520 sheet, 2000 sheet A4/Letter), 520 sheet Tray, 100 Sheet Bypass, DADF, Data Security, Job Based Accounting, PostScript, Full Network Scan, Server Fax, Initial Supply Kit 35 $171.42 $135.03 $113.36 $5,399.00 $0.0055 $0.0437 Yes OFCFINRLX -Office Finisher Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included FINLX-3HP -2/3-Hole Punch Included Included Included Included W7845PT WorkCentre 7845 Printer with Hi Cap Tandem Tray (520 Sheet, 2000 Sheet A4/Letter), 520 Sheet Tray, 100 Sheet Bypass, 130 Sheet DADF, Data Security, Job Based Accounting, PostScript, Full Network Scan, Server Fax, Initial Supply Kit 45 $188.16 $148.21 $124.42 $5,990.00 $0.0055 $0.0437 Yes OFCFINRLX -Office Finisher Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included FINLX-3HP -2/3-Hole Punch Included Included Included Included W7855PT WorkCentre 7855 Printer with Hi Cap Tandem Tray (520 sheet, 2000 sheet A4/Letter), 520 Model # Description/Accessories Copies per Minute Monthly Lease 36 mos Monthly Lease 48 mos Monthly Lease 60 mos Cost to Purchase Outright** B/W Print Charge B/W Print inc Paper* Color Print Charge Color Print inc Paper* Supplies Included (Y/N) Supplies + Paper * Included OFF50FINR -2K RoHS Ofc Finisher MuliPos Staple Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included 3HOLE -3 Hole Punch Kit Included Included Included Included 5865APT WorkCentre 5865 Printer/Copier w/ SPDH 4 Trays & Print Controller & Color Scanning, Initialization Kit 65 $187.59 $147.77 $124.05 $6,042.00 $0.0055 N/A Yes OFF50FINR -2K RoHS Ofc Finisher MuliPos Staple Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included 3HOLE -3 Hole Punch Kit Included Included Included Included W7220PT WC 7220 Printer, (4) 520 sheet Tray, Bypass, Duplex, 2GB Mem, Scan to Mailbox, Scan to E- Mail, Sec (Disk Enc & IO), Scan Kit (PDF, Scan to PC, Network Scanning, Job Flow Sheets, High Compression PDF), JBA Server Fax, XPS Print Driver 20 $140.12 $110.37 $92.65 $4,361.00 $0.0055 $0.0437 Yes OFCFNLX -Office Finisher Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included XM2 -PostScript Kit Included Included Included Included 6505DN WORKCENTRE 6505DN Color Laser MFP, Print/Copy/Scan/Fax/Email, Up To 24ppm, Letter/Legal, USB Ethernet, 600 X 600 X 4 DPI, Postscript 3 PCL, 250-Sheet Paper Tray, 35- Sheet ADF, Auto 2-Sided Output, 110v 24 $51.12 $41.33 $35.49 $1,628.00 $0.0055 $0.0437 Yes DRCINST -Carrier Delivery & Install Included Included Included Included BXC -Wireless Network Adapter Included Included Included Included YPX -250 Sheet Feeder Included Included Included Included SERVICES MASTER AGREEMENT Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 1 of 16 THIS SERVICES MASTER AGREEMENT NO. << Enter 7 Digit Contract Number >>> is between Xerox Corporation (“Xerox”), a New York corporation with offices at 45 Glover Ave. Norwalk, CT 06856 and << Enter Customer's Legal Name >>> (“Customer”), a << Enter State >> corporation with offices at << Enter Customer's Full Address >>. AGREEMENT STRUCTURE This Agreement serves as a master agreement to enable Xerox and Customer to contract with each other for a range of products and services to be provided, as made available by Xerox and its U.S. Affiliates over time. This Agreement is grouped into Modules. The “GEN” Module applies to all products and services provided hereunder, while the other Modules apply as appropriate to what Xerox is providing to Customer under the applicable Order. DEFINITIONS MODULE DEF 1. – DEFINITIONS The following definitions (and those found elsewhere in this Agreement) apply unless otherwise specified in an Order. a. Agreement means this Services Master Agreement. This Agreement may also be referred to in ordering and contracting documents as a “Services and Solutions Agreement” or “SSA.” b. Amortized Services means certain services such as consulting and training, the Charges for which are amortized over the term of an Order. c. Application Software means Xerox-brand software that allows Equipment or Third Party Hardware to perform functions beyond those enabled by its Base Software. d. Base Software means software embedded, installed, or resident in Equipment that is necessary for operation of the Equipment in accordance with published specifications. e. Cartridges means copy/print cartridges and xerographic modules or fuser modules designated by Xerox as customer-replaceable units for the Equipment. f. Charges mean the fees payable by Customer for Services, Maintenance Services and/or Products as specified in this Agreement. g. Confidential Information means information identified as confidential and provided by the disclosing party to the receiving party. h. Consumable Supplies means black toner (excluding highlight color toner), black developer, copy Cartridges, and, if applicable, staples and fuser agent required to make impressions. For full color Equipment, Consumable Supplies also includes color toner and developer. For Equipment identified as “Phaser,” Consumable Supplies also may include, if applicable, black solid ink, color solid ink, imaging units, waste cartridges, transfer rolls, transfer belts, transfer units, belt cleaner, maintenance kits, print Cartridges, drum Cartridges, waste trays and cleaning kits. Unless otherwise set forth in an Order, Consumable Supplies excludes paper, staples and highlight color toner. i. Customer Assets means all hardware, equipment, fixtures, software, assets, networks, work space, facilities, services and other assets owned, leased, rented, licensed or controlled by Customer (including Existing Equipment and Existing Software) that Customer makes available to Xerox to enable Xerox to fulfill its obligations under an Order. j. Customer Confidential Information means Confidential Information belonging to Customer and includes, without limitation, Data, Customer Content and Private Information. k. Customer Content means documents, materials or data that Customer provides in hard copy or electronic format to Xerox, containing information about Customer or its clients, in order for Xerox to provide Services, Maintenance Services, or Products. l. Customer Facilities means those facilities controlled by Customer where Xerox performs Services or provides Products. m. Customer Intellectual Property means all intellectual property and associated intellectual property rights including patent, trademark, service mark, copyright, trade dress, logo and trade secret rights which exist and belong to Customer as of the Effective Date or that may be created by Customer after the Effective Date, excluding Xerox Confidential Information. n. Data means data that the Xerox Tools and Xerox Client Tools automatically collect from all Equipment and Third Party Hardware that appears on Customer’s network, or that are locally connected to another device on Customer’s network, when such Tools are installed on Customer’s network. Examples of Data include product registration, meter read, supply level, device configuration and settings, software version, and problem/fault code data. Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 2 of 16 o. Date of Installation means: (a) for Equipment (or Third Party Hardware) installed by Xerox, the date Xerox determines the Equipment (or Third Party Hardware) to be operating satisfactorily as demonstrated by successful completion of diagnostic routines and is available for Customer’s use; and (b) for Equipment (or Third Party Hardware) designated as “Customer Installable,” the Equipment (or Third Party Hardware) delivery date. p. Description of Services or DOS means a document attached to an Order which references the applicable Services Contract number and specifies the Products and/or Services provided under such Order. q. Diagnostic Software means Xerox-proprietary software embedded in or loaded onto Equipment and used by Xerox to evaluate or maintain the Equipment. r. Documentation means all manuals, brochures, specifications, information and software descriptions, and related materials customarily provided by Xerox to customers for use with certain Products or Services. s. Effective Date means the date this Agreement is signed by Xerox. t. Equipment means Xerox-brand equipment. u. Excluded Taxes means (i) taxes on Xerox’s income, capital, and employment, (ii) taxes for the privilege of doing business, and (iii) personal property tax on Equipment rented or leased to Customer under this Agreement. v. Existing Equipment means devices which are leased, rented or owned by the Customer outside of this Agreement, which are used to provide Services, and which remain subject to the terms and conditions of the agreements under which they were originally acquired. w. Existing Software means software licensed by the Customer outside of this Agreement and which is used to provide the Services and which remains subject to the terms and conditions of the agreements under which it was originally acquired. x. Feature Releases means new releases of Software that include new content or functionality. y. Force Majeure Event means a circumstance beyond a party’s reasonable control, which circumstances include, but are not limited to, the following: act of God (e.g., flood, earthquake, wind); fire; war; act of a public enemy or terrorist; act of sabotage; strike or other labor dispute; riot; misadventure of the sea; inability to secure materials and/or transportation; or a restriction imposed by legislation, an order or a rule or regulation of a governmental entity. z. Funds means collectively Amortized Services and Third Party Funds. aa. Maintenance Releases or Updates means new releases of Software that primarily incorporate coding compliance updates and error fixes and are designated as “Maintenance Releases” or “Updates.” bb. Maintenance Services means required maintenance of Equipment to keep the Equipment in good working order. cc. Module means a specific set of terms and conditions contained in this Agreement that is identified as a “Module.” The Modules under this Agreement are the DEF, GEN, SVC, EQP, EP, MS and SW Modules. dd. Monthly Minimum Charge or MMC means the regular recurring Charge that is identified in an Order and which, along with any additional print/impression charges, covers the cost for the Services, Maintenance Services and/or Products. The MMC may also include lease buyout funds, Funds, monthly equipment component amounts, remaining Customer obligations from previous contracts, and amounts being financed or refinanced. One-time items are billed separately from the MMC. ee. Order means a document that Xerox requires for processing of orders for Services, Maintenance Services and/or Products hereunder, which may specify the contracting parties and location(s) where the foregoing will be provided; Customer’s requested shipment date; the Products that Customer will purchase, lease, rent or license; the Services and/or Maintenance Services that Xerox will provide; the applicable Charges and expenses; the term during which the Services, Maintenance Services and/or Products described therein shall be provided; the Xerox-provided contract number; and any applicable SLAs. An Order must reference the applicable Services Contract number, and may also be in the form of a Services and Solutions Order (“SSO”), a Xerox Order Agreement (“XOA”) (which is used solely for an outright purchase by Customer under the EP module of this Agreement) or a Customer-issued PO. A Statement of Work may be part of an Order but cannot function as a stand-alone ordering document. ff. Output of Services means electronic images created by scanning tangible documents containing Customer Content, all full or partial copies (tangible and intangible) of Customer Content, and all reports and other documentation, photographs, images, impressions, Data, and other materials (tangible and intangible) created by Xerox and delivered to Customer under an Order, but shall not include Software, Third Party Software, or Xerox Intellectual Property. Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 3 of 16 gg. Privacy Laws means laws relating to data privacy and data protection as applicable to Xerox’s performance of the Services. hh. Private Information means Protected Health Information (“PHI”) as defined by the Health Insurance Portability and Accountability Act (“HIPAA”), Non-Public Personal Information (“NPI”) as defined by the Gramm-Leach Bliley Act (“GLBA”) and equivalent categories of protected health and financial information under applicable state Privacy Laws. ii. Products means Software, Equipment, Third Party Products and/or Consumable Supplies supplied by Xerox and provided to Customer pursuant to an Order. jj. Purchase Order or PO means a document containing the applicable Services Contract number that is issued by Customer to Xerox for Order entry purposes only. Any terms in a PO are not binding and are of no force or effect, unless otherwise specifically agreed-to by the parties. kk. Purchased Equipment means Equipment or Third Party Hardware that Xerox sells outright to Customer under the EP Module. ll. Remote Data means data that is automatically collected by Xerox or transmitted to or from Xerox by Equipment or Third Party Products connected to Customer’s network. Examples of Remote Data include product registration, meter read, supply level, equipment configuration and settings, software version, and problem/fault code data. Remote Data may be used by Xerox for billing, report generation, supplies replenishment, support services, recommending additional products and services and product improvement/development purposes. mm. Remote Data Access means electronic transmission of Remote Data to or from a secure offsite location. nn. Residuals means general ideas, concepts, know-how, methods, processes, technologies, algorithms or techniques related to the Services, which are in non-tangible form and retained in the unaided memory of persons who have had access to Confidential Information. oo. Service Level Agreements or SLAs means the levels of performance for the Services, if applicable, as set out in the applicable Order. pp. Services means managed services (e.g. copy center and mailroom services), consultative services, and/or professional services, including, but not limited to, assessment, document management, and managed and centralized print services, as more fully described in the applicable Order. qq. Services Contract means the applicable terms and conditions of this Agreement, the first Order having a particular assigned Services Contract number, and each additional Order, if any, with the same Services Contract number. rr. Software means Base Software and Application Software. ss. Statement of Work or SOW means a document which references the applicable Services Contract number and specifies the details of a particular transaction where Customer wishes to acquire Services, Maintenance Services and/or Products from Xerox under this Agreement. tt. Supplier Equipment means devices which are supplied by Xerox to the Customer during the term of an Order. Supplier Equipment may be Equipment or Third Party Hardware. uu. Taxes means any and all taxes of any kind or nature, however denominated, imposed or collected by any governmental entity, including but not limited to federal, state, provincial, or local net income, gross income, sales, use, transfer, registration, business and occupation, value added, excise, severance, stamp, premium, windfall profit, customs, duties, real property, personal property, capital stock, social security, unemployment, disability, payroll, license, employee or other withholding, or other tax, of any kind whatsoever, including any interest, penalties or additions to tax or additional amounts in respect of the foregoing. vv. Third Party Funds means funds Xerox provides to Customer to acquire Third Party Hardware or to license Third Party Software and/or to retire debt on existing Third Party Hardware. ww. Third Party Hardware means non-Xerox brand equipment. xx. Third Party Products means, collectively, Third Party Hardware and Third Party Software. yy. Third Party Software means non-Xerox brand software. zz. Transaction Taxes means any and all Taxes that are required to be paid in respect of any transaction and resulting Charges under this Agreement and any transaction documents, including but not limited to sales, use, services, rental, excise, transaction-based gross receipts, and privilege Taxes. aaa. XDM Customer Views means a limited set of features such as printer error messages, basic printer status, troubleshoot (e.g., access printer web page, submit test page, reboot printer, retrieve audit logs) and upgrade printer (e.g., add upgrade file, delete upgrade file, run upgrade, delete upgrade task, restart upgrade task) that are available through the Xerox Tool known as Xerox Device Manager. Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 4 of 16 bbb. Xerox Confidential Information means Confidential Information belonging to Xerox and includes, without limitation, whether marked as such or not, any services procedures manuals, Xerox Tools, Xerox Client Tools and Xerox Intellectual Property. ccc. Xerox Client Tools means certain proprietary software used to provide certain Services, and any modifications, enhancements, improvements thereto and derivative works thereof that are licensed to Customer in accordance with GEN 1.8(d). ddd. Xerox Intellectual Property means all intellectual property and associated intellectual property rights including patent, trademark, service mark, copyright, trade dress, logo and trade secret rights which exist and belong to Xerox as of the Effective Date or that may be created by Xerox after the Effective Date, including without limitation, Software, Xerox Tools and Xerox Client Tools, and excluding Customer Confidential Information and Output of Services. eee. Xerox Products means Equipment, Software and Consumable Supplies acquired pursuant to this Agreement. fff. Xerox Tools means certain proprietary tools used by Xerox to provide certain Services, and any modifications, enhancements, improvements thereto and derivative works thereof. GENERAL MODULE GEN 1. – GENERAL The terms and conditions in this General (GEN) Module apply to all Services, Maintenance Services, and Products acquired by Customer under this Agreement. GEN 1.1 – AGREEMENT STRUCTURE a. General Contract Structure. The parties intend for this Agreement to serve as a master agreement stating the terms and conditions governing separate transactions between (i) Xerox and Customer, and (ii) Xerox and Eligible Affiliates. Xerox will provide, and Customer will procure, Services, Maintenance Services and/or Products in accordance with the terms and conditions stated in this Agreement, any Services Contract(s), and any applicable Orders. b. Orders and Services Contracts. i. Xerox may accept Orders either by its signature or by commencing performance. Xerox reserves the right to review and approve Customer’s credit prior to acceptance of an Order. ii. Orders for Services, Maintenance Services, and/or Products are grouped into Services Contracts. Each separate Services Contract will be established when the first Order is placed that bears a new Services Contract number assigned by Xerox and Xerox accepts that Order. Each Services Contract will be assigned its own Services Contract number that will consist of this Agreement’s number followed by a three digit extension. Each Services Contract constitutes a separate contract under this Agreement. Customer may add Services, Maintenance Services or Products to an existing Services Contract by submitting additional Orders referencing the applicable Services Contract number. Each Services Contract will consist of the terms and conditions of this Agreement, the first Order under the Services Contract number and each additional Order with the same Services Contract number. iii. Unless Customer provides notice in writing at least thirty (30) days before the end of the term of an Order of its intention not to renew, the Order will renew automatically on a month-to-month basis on the same terms and at the same price. iv. Orders may be submitted by hard copy or electronic means and those submitted electronically will be considered: (a) a “writing” or “in writing;” (b) “signed” by the Customer; (c) an “original” when printed from electronic records established and maintained in the ordinary course of business; and (d) valid and enforceable. GEN 1.2 – CHARGES, PAYMENT AND DEFAULT a. Charges. Charges for the particular Services, Maintenance Services, and/or Products will be set forth in an Order and are exclusive of any and all Transaction Taxes. Xerox’s then current overtime rates will apply to Services requested and performed outside Customer’s standard working hours. b. Payment. Invoices are payable upon receipt and Customer agrees to pay Xerox all undisputed amounts within thirty (30) days after the invoice date. Restrictive covenants submitted for or with payment to indicate that it is in full satisfaction of an invoice will not operate as an accord and satisfaction to reduce Customer’s payment obligations if it is not, in fact, full payment. For any payment not received by Xerox within ten (10) days after the due date, Xerox may charge, and Customer agrees to pay, a late charge of the greater of $25 or five percent (5.0%) of the amount overdue (not to exceed the maximum amount permitted by applicable law) as reasonable collection costs. If Customer disputes any amount included in an invoice, then (i) Customer must notify Xerox Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 5 of 16 of the dispute in writing, (ii) such notice shall include a description of the items Customer is disputing and the reason such items are being disputed; and (iii) Customer shall promptly exercise its best efforts to work with Xerox to resolve such dispute. Pending resolution of such disputed amount, Customer shall pay any and all undisputed amounts within thirty (30) days of invoice date, including the MMC which Customer agrees shall not be subject to dispute at any time. c. Default. Customer will be in default if Xerox does not receive any payment within fifteen (15) days after the date it is due, or if Customer breaches any other obligation under this Agreement, any Services Contract, or any other agreement with Xerox. If Customer, defaults, Xerox, in addition to its other remedies (including cessation of Services, Maintenance Services and/or Consumable Supplies), may require immediate payment of (1) all amounts then due, plus interest, as allowed by Colorado law, on past due amounts from the due date until paid, and (2) any early termination charges set forth in this Agreement or in the applicable Services Contract and/or Order(s). Customer will pay all reasonable costs, including attorneys’ fees, incurred by Xerox to enforce any Services Contract. GEN 1.3 – TAXES Customer will be responsible for all Transaction Taxes. Transaction Taxes will be included in Xerox’s invoice unless Xerox receives proof of Customer’s tax exempt status. Customer shall not be responsible for Excluded Taxes. GEN 1.4 – RESERVED. GEN 1.5 – RESERVED. GEN 1.6 – CUSTOMER RESPONSIBILITIES Customer agrees to perform its responsibilities under this Agreement in support of the Services, Maintenance Services, or Products in a timely manner. Customer agrees: a. that Products acquired hereunder are ordered for Customer’s (or its Affiliates’) own internal business use (rather than resale, license and/or distribution outside of Customer’s organization) and will not be used for personal, household or family purposes; b. to (1) provide Xerox and its agents with timely and sufficient access, without charge, to Customer Facilities required by Xerox to perform Services and Maintenance Services and/or provide Products, and (2) ensure that Customer Facilities are suitable for the Services, Maintenance Services and/or Products, safe for Xerox personnel, and fully comply with all applicable laws and regulations, including without limitation any federal, state and local building, fire and safety codes; c. to provide Xerox and its agents with timely and sufficient use of and access, without charge, to Customer Assets required by Xerox to perform Services and Maintenance Services and/or provide Products, and to grant Xerox and its agents sufficient rights to use, access and, if agreed, modify the same; d. to acquire or continue maintenance, repair and software support services, without charge to Xerox, for all Customer Assets that Customer permits Xerox to use or access; e. to maintain the manufacturer’s maintenance agreement for any Third Party Products; f. to provide Xerox with access to appropriate members of Customer personnel, as reasonably requested by Xerox, in order for Xerox to perform the Services and Maintenance Services and/or provide Products; g. to respond to and provide such documentation, data and other information as Xerox reasonably requests in order for Xerox to perform the Services and Maintenance Services and/or provide Products; h. to contract for the minimum types and quantities of Equipment and Consumable Supplies required by Xerox to perform the Services and Maintenance Services; i. that, as between Xerox and Customer, Customer alone is responsible for backing up its Customer Content and Xerox shall not be responsible for Customer’s failure to do so; j. that as between Xerox and Customer, Customer alone is responsible for determining whether Customer Content provided to Xerox (i) is libelous, defamatory or obscene, or (ii) may be duplicated, scanned or imaged without violating a third party’s intellectual property rights; and k. to provide contact information for Equipment such as name and address of Customer contact. GEN 1.7 – WARRANTIES a. Mutual Warranties. Each party represents and warrants to the other, as an essential part of this Agreement, that: i. it is duly organized and validly existing and in good standing under the laws of the state or country of its incorporation or formation; ii. this Agreement and the Orders hereunder have been duly authorized by all appropriate corporate action for signature; and Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 6 of 16 iii. the individual signing this Agreement, and all Orders (where applicable), is duly authorized to do so. b. Xerox Warranties. i. Services Warranty. Xerox warrants to the Customer that the Services will be performed in a professional and workmanlike manner by Xerox personnel with appropriate training, experience and skills in accordance with the applicable Order. If the Services do not comply with the SLAs or other requirements set forth in the applicable Order, Customer will notify Xerox in writing detailing its concerns and, within 10 days following Xerox’s receipt of such notice, Xerox and Customer will meet, clarify the Customer’s concern(s) and begin to develop a corrective action plan. As Customer’s exclusive remedy under this warranty for Xerox’s non-compliance with this warranty, Xerox will either modify the Services to comply with the applicable SLAs or other requirements or re-do the work at no additional charge within 60 days of finalizing the plan or another time period agreed to in writing by the parties. ii. Equipment Warranty. Any Equipment warranty to which Customer is entitled shall commence upon the Date of Installation. Use by Customer of consumables not approved by Xerox that affect the performance of the Equipment may invalidate any applicable warranty. iii. Third Party Product Warranty. Where Xerox in its sole discretion selects and supplies Third Party Products, Xerox warrants they will operate substantially in conformance with applicable SLAs or other requirements in the Order. Customer’s sole remedy for breach of this warranty is to return the Third Party Product to Xerox and then receive a refund of any fees paid for such non-conforming Third Party Product, less a reasonable usage fee. If Customer requests a specific Third Party Product, Xerox will pass-through as permitted any third party warranties. iv. Exclusions. Xerox shall not be responsible for any delay or failure to perform the Services or provide Products, including achieving any associated SLAs or other requirements in the applicable SOWs, DOSs or Orders, to the extent that such delay or failure is caused by: (a) Customer’s failure or delay in performing its responsibilities under this Agreement; (b) reasons outside Xerox’s reasonable control, including Customer Assets, Customer Content, or delays or failures by Customer’s agents, suppliers or providers of maintenance and repair services for Customer Assets; or (c) unauthorized modifications to Equipment, Third Party Hardware or the Output of Services. c. Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE EXPRESS WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND XEROX DISCLAIMS AND CUSTOMER WAIVES ALL OTHER WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS EXPRESSLY PROVIDED HEREIN AND AS PERMITTED BY APPLICABLE LAW, CUSTOMER WAIVES ALL RIGHTS AND REMEDIES CONFERRED UPON A LESSEE BY ARTICLE 2A OF THE UNIFORM COMMERCIAL CODE. The warranties set forth in this Agreement are expressly conditioned upon the use of the Services, Products and Output of Services for their intended purposes in the systems environment for which they were designed and shall not apply to any Services, Products or Output of Services which have been subject to misuse, accident or alteration or modification by Customer or any third party. GEN 1.8 – INTELLECTUAL PROPERTY OWNERSHIP a. Customer Intellectual Property. Customer grants to Xerox a non-exclusive, royalty-free, fully-paid up, worldwide license to use Customer Intellectual Property, Customer Content and Output of Services only for purposes of, and only to the extent required for, providing Services, Maintenance Services or Products under this Agreement. Xerox agrees not to decompile or reverse engineer any Customer Intellectual Property. Except as expressly set forth in this Agreement, no rights to any Customer Intellectual Property are granted to Xerox. b. Ownership of Output of Services and License to Xerox Intellectual Property. Except to the extent that the Output of Services may incorporate any Xerox Intellectual Property, the Output of Services shall be the sole and exclusive property of Customer. Xerox hereby assigns, grants, conveys, and transfers to Customer all rights in and to the Output of Services for the applicable Order. To the extent that the Output of Services may incorporate any Xerox Intellectual Property, Xerox grants Customer a non-exclusive, perpetual, fully paid-up, worldwide right to use, display and reproduce the Xerox Intellectual Property only as required for use of the Output of Services for Customer’s customary business purposes and not for resale, license or distribution outside of Customer’s organization. If XDM Customer Views are to be provided under an SOW, Xerox grants Customer a limited license to access and use the XDM Customer Views only for the purpose of receiving Services under the SOW. Customer agrees not to decompile or reverse engineer any Xerox Intellectual Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 7 of 16 Property. Except as expressly set forth in this Agreement, no rights to any Xerox Intellectual Property are granted to Customer. c. Xerox Tools. Xerox Tools may be used by Xerox to provide certain Services. Xerox and its licensors will at all times retain all right, title and interest in and to Xerox Tools and, except as expressly set forth herein, no rights to use, access or operate the Xerox Tools are granted to Customer. Xerox Tools will be installed and operated only by Xerox or its authorized agents. Customer will not decompile or reverse engineer any Xerox Tools, or allow others to engage in same. Title to the Xerox Tools and all intellectual property rights therein shall, at all times, reside solely with Xerox and its licensors. Customer will have access to data and reports generated by the Xerox Tools and stored in a provided database as set forth in the applicable SOW. Xerox may remove Xerox Tools at any time in Xerox’s sole discretion, provided that the removal of Xerox Tools will not affect Xerox’s obligations to perform Services, and Customer shall reasonably facilitate such removal. d. Xerox Client Tools. Xerox grants to Customer a non-exclusive, non-transferable, non-assignable (by operation of law or otherwise) license to install, use and access the Xerox Client Tools only for the purpose of receiving the Services for which they were provided. Customer may not: (i) distribute, copy, modify, create derivatives of, decompile, or reverse engineer the Xerox Client Tools, except as permitted by applicable law; or, (ii) allow others to engage in same. Title to the Xerox Client Tools and all intellectual property rights therein shall, at all times, reside solely with Xerox and its licensors. Certain Xerox Client Tools may be subject to mandatory third party flow-down terms and conditions, which will be provided separately. e. Data Collection and Use. Data automatically collected from Equipment electronically by the Xerox Tools is transmitted by a Xerox Tool to a remotely hosted server that hosts other Xerox Tools. The automatic data transmission capability will not allow Xerox to read, view or download any Customer documents or other information residing on or passing through the Equipment or Third Party Hardware or Customer’s information management systems. Data may be used by Xerox for billing, report generation, supplies replenishment, recommending additional products and services and product improvement purposes. GEN 1.9 – INDEMNIFICATION a. General Indemnification. Xerox (and its Affiliates), if promptly notified by the other and given the right to control the defense, shall indemnify, defend and hold harmless the Customer, its Affiliates, and their respective officers, directors, employees, agents, successors and assigns, from and against all claims by a third party for losses, damages, costs or liability of any kind (including expenses and reasonable legal fees) that a court finally awards such party (“Claims”) for bodily injury (including death) and damage to real or tangible property to the extent proximately caused by Xerox’s negligent acts or omissions, or willful misconduct, in connection with this Agreement. b. Xerox Indemnification. Xerox shall, if promptly notified by Customer (or its Affiliate(s)) and given the right to control the defense, indemnify, defend and hold harmless Customer, its Affiliates and their respective officers, directors, employees, agents successors and assigns, for all Claims that Xerox Products or Customer’s use of the Services provided by Xerox under this Agreement infringe a U.S. patent, copyright or other intellectual property right. Notwithstanding anything to the contrary herein, Xerox shall have no obligation under this Section GEN 1.9(b) to the extent any Claim is based on or arises out of any (i) Services performed using Customer Assets, Customer Content or other materials provided to Xerox by Customer for which Customer failed to provide sufficient rights to Xerox; (ii) infringement by Services resulting from Customer’s direction, specification or design, (iii) modification or alteration to such Xerox Products or Services not approved in writing by Xerox; (iv) any combination or use of the Xerox Products or Services not approved in writing by Xerox; (v) use of the Xerox Products or Services not in accordance with the applicable Documentation; or (vi) Customer’s failure to use corrections or enhancements to the Xerox Products provided by Xerox. If a Claim is made or appears likely to be made pursuant to this Section GEN 1.9(b), Customer agrees to permit Xerox, at Xerox’s sole option and expense, to obtain the right to enable Customer to continue to use such Xerox Products, to make them non-infringing or to replace them with items that are at least functionally equivalent. If Xerox determines that none of these alternatives is reasonably available, Customer agrees to return such Xerox Products to Xerox upon Xerox’s written request. Xerox will then give Customer a refund equal to the amount Customer paid Xerox for such Xerox Products less a reasonable usage fee. c. Xerox is not responsible for any litigation expenses of the Customer or any settlements unless it pre-approves them in writing. GEN 1.10 – LIMITATION OF LIABILITY Except as prohibited by law, the following limitations apply: a. NO CONSEQUENTIAL DAMAGES. SUBJECT TO SECTION GEN 1.10(c), IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO THE OTHER PARTY OR ITS AFFILIATES OR THEIR RESPECTIVE OFFICERS, Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 8 of 16 DIRECTORS, EMPLOYEES OR AGENTS FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. b. LIMITATION ON RECOVERY. SUBJECT TO SECTION GEN 1.10(c), THE TOTAL AGGREGATE LIABILITY OF EITHER PARTY (AND ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS) FOR DIRECT DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, WILL BE LIMITED TO AN AMOUNT EQUAL TO THE AMOUNT OF ALL CHARGES PAID BY CUSTOMER TO XEROX UNDER THE ORDER UNDER WHICH THE CLAIM AROSE (LESS PASS THROUGH EXPENSES SUCH AS, WITHOUT LIMITATION, POSTAGE) IN THE TWELVE (12) MONTHS PRIOR TO THE DATE UPON WHICH THE CLAIM AROSE. THE EXISTENCE OF MULTIPLE CLAIMS OR SUITS UNDER OR RELATED TO THIS AGREEMENT AND ANY ORDERS HEREUNDER WILL NOT ENLARGE OR EXTEND THIS LIMITATION OF DAMAGES. NOTWITHSTANDING THE FOREGOING, NOTHING SET FORTH IN THIS SECTION GEN 1.10(b) SHALL LIMIT CUSTOMER’S OBLIGATION TO PAY XEROX ALL CHARGES AND EXPENSES FOR PRODUCTS AND SERVICES PROVIDED UNDER THIS AGREEMENT. c. EXCEPTIONS. THE LIMITATIONS SET FORTH IN SECTION GEN 1.10 SHALL NOT APPLY WITH RESPECT TO: i. THE SPECIFIC INDEMNITY OBLIGATIONS SET OUT IN THIS AGREEMENT; ii. EITHER PARTY’S WILLFUL MISCONDUCT, GROSS NEGLIGENCE OR FRAUD; iii. BODILY INJURY OR DEATH CAUSED BY A PARTY’S NEGLIGENCE OR WILLFUL MISCONDUCT OR THAT OF ITS EMPLOYEES, AGENTS OR SUBCONTRACTORS; OR iv. A PARTY EXCEEDING ITS RIGHTS, IF ANY, TO THE OTHER PARTY’S INTELLECTUAL PROPERTY OR MISAPPROPRIATING OR INFRINGING THE OTHER PARTY’S INTELLECTUAL PROPERTY RIGHTS AS GRANTED UNDER THIS AGREEMENT. GEN 1.11 – TERM AND TERMINATION This Agreement shall commence on the Effective Date and shall continue for a term of months, and continue on a month-to-month basis thereafter until expressly renewed by mutual written agreement or terminated by either party upon thirty (30) days’ written notice. Upon termination, Customer shall permit Xerox to enter Customer Facilities for purposes of removing the Products, Xerox Tools and/or Xerox Client Tools. Each Order hereunder shall have its own term, which shall be stated in the Order. In the event the Agreement expires or is terminated, each Services Contract in effect at such time shall remain in full force and effect until the expiration or termination of all Orders constituting such Services Contract (including any extensions or renewals thereof) and shall at all times be governed by, and be subject to, the terms and conditions of this Agreement as if this Agreement were still in effect. Termination of any Order shall not affect this Agreement or any other Orders then in effect. Notwithstanding any other provision in the Agreement to the contrary, should an Order be terminated prior to expiration for any reason or a unit of Third Party Hardware or any Third Party Software for which Third Party Funds have been provided is removed or replaced prior to expiration, Customer agrees to pay to Xerox, in addition to any other amounts owed under said Order, an amount equal to the remaining principal balance of the Funds together with a 15% disengagement fee, for loss of bargain and not as a penalty. GEN 1.12 – CONFIDENTIALITY a. Obligation. Customer and Xerox acknowledge that, during the term of this Agreement and any Order hereunder, each party (or its Affiliates) may be provided with or have access to, certain Confidential Information belonging to the other party (or its Affiliates). The parties will ensure that their employees comply with their respective corporate policies and procedures regarding the disclosure of Confidential Information. The parties agree to use the Confidential Information provided under this Agreement only for purposes directly related to the performance of obligations and use of rights granted under this Agreement. The receiving party may not disclose Confidential Information to third parties unless such third party has a need to know such Confidential Information in order to perform under this Agreement and has agreed in writing to be bound by terms no less restrictive than those set forth herein. Each party shall be responsible for any breaches of the obligations in this Section by its employees and such third parties. The receiving party shall protect the disclosing party’s Confidential Information with the same degree of care that it uses to protect its own confidential information of like importance, but not less than reasonable care. Each party agrees not to disclose the terms and conditions of this Agreement, all Services Contracts and Orders, and any attachments and exhibits thereto, without the other party’s prior written consent. Xerox may use Customer as a reference with other customers. Xerox may disclose the identity and address of Customer to Xerox’s third party licensors if contractually required for royalty reporting purposes. Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 9 of 16 b. Exclusions. The obligations of confidentiality will not apply to any Confidential Information that: (1) was in the public domain prior to, at the time of, or subsequent to the date of disclosure through no fault of the receiving party; (2) was rightfully in the receiving party’s possession or the possession of any third party free of any obligation of confidentiality; or (3) was developed by the receiving party’s employees independently of and without reference to any of the other party’s Confidential Information. c. Return of Information. Upon termination or expiration of this Agreement or an Order, except as otherwise set forth hereunder, each party shall cease use of the other party’s Confidential Information and other data and, upon request, shall (1) return all such Confidential Information and any copies thereof, or (2) permanently destroy such Confidential Information and certify that such Confidential Information has been so destroyed; provided, however, that any obligations regarding removal of Customer Confidential Information stored on hard drives on Equipment owned by Xerox and any costs associated with such removal will be set forth in the applicable Order. d. Disclosure under Legal Requirement. If the recipient of Confidential Information is required to disclose Confidential Information pursuant to a court order or by law or regulation, that party will (1) notify the disclosing party of the obligation to make such disclosure, and (2) reasonably cooperate with the disclosing party if the disclosing party seeks a protective order, but any costs incurred by the receiving party will be reimbursed by the disclosing party, except for costs of the receiving party’s employees. e. Duration of Confidentiality Obligation. Except for Private Information, Xerox Intellectual Property, Xerox Tools and Xerox Client Tools, the obligations set forth in this Section shall continue for one (1) year after termination or expiration of this Agreement or the Order under which such Confidential Information was disclosed, whichever occurs later. The duration of confidentiality obligations with respect to Private Information shall be governed by applicable Privacy Laws. Confidentiality obligations with respect to Xerox Intellectual Property, Xerox Tools and Xerox Client Tools shall continue so long as they continue to be Xerox trade secrets. f. Residual Rights. Each party understands that the other party shall be free to use for any purpose the Residuals resulting from access to Confidential Information as a result of the performance of its obligations under an Order, provided that such party shall maintain the confidentiality of such Confidential Information as provided herein. Neither party shall pay royalties for the use of Residuals. However, the foregoing shall not be deemed to grant either party a license under the other party’s copyrights or patents. GEN 1.13 – DATA PROTECTION/PRIVACY a. To the extent that Privacy Laws are applicable to Customer and Xerox in connection with the performance of Services, each party agrees to comply with the applicable provisions of such Privacy Laws. b. Xerox has adopted reasonable physical, technical and organizational safeguards designed to prevent accidental, unauthorized or unlawful loss, disclosure, access, transfer or use of Private Information. Xerox will promptly notify Customer in the event of any known unauthorized or unlawful loss, disclosure, access, transfer or use of Private Information. GEN 1.14 – GOVERNING LAW AND JURISDICTION This Agreement, each respective Order, and any dispute or claim arising out of or in connection with this Agreement or such Order, shall be governed by and construed in accordance with the laws of Colorado without regard to its conflict of laws provisions and submitted to the exclusive jurisdiction of the federal and state courts of Colorado. GEN 1.15 – RESERVED. GEN 1.16 – FORCE MAJEURE Except for Customer’s absolute and unconditional obligation to make all required payments of any amounts not properly disputed under this Agreement, neither Customer nor Xerox shall be liable to the other party during any period in which its performance is delayed or prevented, in whole or in part, by a Force Majeure Event. If such a circumstance occurs, the party whose performance is delayed or prevented shall undertake reasonable action to notify the other party thereof. GEN 1.17 – INSURANCE COVERAGE. Xerox shall maintain the following limits of insurance coverage during the term of this Agreement: 1. Where required by law, Workers Compensation, at statutory limits; 2. Employers Liability, with $1,000,000 USD limit of liability or at statutory limits, whichever is greater; 3. Commercial General Liability, including Products - Completed Operations coverage and Broad Form Contractual, with $2,000,000 USD limit of liability per occurrence for Bodily Injury and Property Damage; and 4. Where applicable, Automobile Liability, with a combined single limit of liability of $2,000,000 USD per accident or at statutory limits, whichever is greater. GEN 1.18 – FUNDING. Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 10 of 16 Customer represents and warrant that all payments due and to become due during Customer’s current fiscal year are within the fiscal budget of such year and are included within an unrestricted and unencumbered appropriation currently available for the Products, and it is Customer’s intent to use the Products for the entire term of the Contract and to make all payments required under the Contract. If (1) through no action initiated by Customer, Customer’s legislative body does not appropriate funds for the continuation of the Contract for any fiscal year after the first fiscal year and has no funds to do so from other sources, and (2) Customer has made a reasonable but unsuccessful effort to find a creditworthy assignee acceptable to Xerox, in its sole discretion, within Customer’s general organization who can continue the Contract, the Contract may be terminated. To effect this termination, Customer must, at least 31 days prior to the beginning of the fiscal year for which Customer’s legislative body does not appropriate funds, notify Xerox in writing that Customer’s legislative body failed to appropriate funds and that Customer has made the required effort to find an assignee. Customer’s notice must be accompanied by payment of all sums then owed through the current fiscal year under the Contract. Customer will return the Equipment, at Customer’s expense, to a location designated by Xerox and, when returned, the Equipment will be in good condition and free of all liens and encumbrances. Customer will then be released from any further payment obligations beyond those due for the current fiscal year (with Xerox retaining all sums paid to date). GEN 1.19 – COMPLIANCE WITH LAWS AND POLICIES Xerox and Customer shall comply with all applicable laws and regulations in the performance of their respective obligations under this Agreement. Xerox agrees to comply with Customer’s internal policies regarding security and safety at Customer Facilities that are reasonable and customary under the circumstances and which do not conflict with the terms of this Agreement. Customer agrees to provide Xerox with reasonable prior written notice of such policies and any changes to such policies. If a change in Customer policy results in incremental costs to Xerox, Xerox may, upon providing notice to Customer, pass such costs on to Customer. GEN 1.20 – MISCELLANEOUS a. Copies of Agreement. Except as required by law, both parties agree that any reproduction of this Agreement made by reliable means (for example, photocopy or facsimile) shall be considered an original. Xerox may retain a hardcopy, electronic image, photocopy or facsimile of this Agreement and each Order hereunder, which shall be considered an original and shall be admissible in any action to enforce said Agreement or Order. b. Amendment. All changes to this Agreement must be made in a writing signed by Customer and Xerox. Any amendment of this Agreement shall not affect the obligations of either party under any then-existing Orders, which shall continue in effect unless the amendment expressly states that it applies to such existing Orders. An amendment to a Services Contract shall reference the number of the Services Contract that it amends. c. No Waiver; Severability; Survival. The failure by Customer or Xerox to insist upon strict performance of any of the terms and conditions in this Agreement or to exercise any rights or remedies will not be construed as a waiver of the right to assert those rights or to rely on that term or condition at any time thereafter. If any provision is held invalid by any arbitrator or any court under applicable law, such provision shall be deemed to be restated as nearly as possible to reflect the original intention of the parties in accordance with applicable law. The remainder of this Agreement shall remain in full force and effect. Any terms and conditions of this Agreement or any Order which by their nature extend beyond the termination or expiration of the Agreement or Order will survive such termination or expiration. d. Independent Contractors. Xerox shall perform all Services hereunder in the capacity of independent contractor and not as Customer's employee, agent or representative. Xerox employees shall not be entitled to privileges of employment that Customer may provide to Customer's employees, and Xerox shall be responsible for payment of all unemployment, social security, federal (state and local, as necessary) and other payroll taxes in regard to its employees involved in the performance of the Services. Neither of the parties, nor their respective employees or Affiliates, shall be authorized to conclude contracts in the name of the other party, or to act or appear as a representative of the other, whether in performing the Services or otherwise. e. No Hiring. During the term of an Order under which Xerox is providing Services and for a period of one (1) year thereafter, Customer and Xerox each agree not to hire, solicit, or employ any of the other’s personnel who have been engaged in the provision of services or the performance of this Agreement, unless prior written consent is obtained from the other party, Such prohibition shall not apply to hiring as a result of general public solicitations of employment. Should one of the parties hire the other party’s personnel in violation of this Agreement, the violating party shall immediately pay to the other, as liquidated damages and as the sole remedy for such violation, an amount equal to such personnel’s then current annual compensation (or the amount paid to such person during the previous twelve (12) months in the case of an independent contractor). f. Assignment. Except for Xerox’s assignment to an Affiliate or to a third party for the purposes of securitizing or factoring, neither party may assign this Agreement and any Order(s) hereunder without the prior written consent of the other party. In the event of a permitted assignment by Xerox, each successive assignee of Xerox will have all of the rights but none of the obligations of Xerox pursuant to this Agreement. Customer will continue to Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 11 of 16 look to Xerox for performance of Xerox’s obligations hereunder and Customer hereby waives and releases any assignees of Xerox from any such claim. Customer will not assert any defense, counterclaim or setoff that Customer may have or claim against Xerox against any assignee of Xerox. g. Communication Authorization. Customer authorizes Xerox or its agents to communicate with Customer by any electronic means (including cellular phone, email, automatic dialing and recorded messages) using any phone number (including cellular) or electronic address that Customer provides to Xerox. h. Limitation on Charges. In no event will Xerox charge or collect any amounts in excess of those allowed by applicable law. Any part of an Order that would, but for this Section, be construed to allow for a charge higher than that allowed under any applicable law, is limited and modified by this Section to limit the amounts chargeable under such Order to the maximum amount allowed by law. If, in any circumstances, an amount in excess of that allowed by law is charged or received, such charge will be deemed limited to the amount legally allowed and the amount received by Xerox in excess of that legally allowed will be applied to the payment of amounts owed or will be refunded to Customer. i. Order of Precedence; Entire Agreement. This Agreement, including all schedules, attachments, exhibits and amendments hereto and the Services Contract(s) hereunder, constitutes the entire agreement between the parties as to the subject matter and supersedes all prior and contemporaneous oral and written agreements regarding the subject matter hereof and neither party has relied on or is relying on any other information, representation, discussion or understanding in entering into and completing the transactions contemplated in this Agreement. The parties agree that except as expressly set forth in this Agreement, in the event of any conflict between terms and conditions, the order of precedence shall be this Agreement, the applicable Orders under the Services Contract (excluding Customer POs), and the SOW or DOS, as applicable. If a term in this Agreement expressly provides for a term in an Order to take precedence, such provision in the Order shall prevail to the extent of any conflict. Notwithstanding the foregoing, provisions in the General Module of this Agreement related to: (1) Section GEN 1.8 (Intellectual Property Ownership); (2) Section GEN 1.9 (Indemnification); (3) Section GEN 1.10 (Limitation of Liability); (4) Section GEN 1.12 (Confidentiality); and (5) Section GEN 1.3 (Taxes), will prevail over conflicting provisions in any other contractual document. SERVICES MODULE SVC 1 – TERMS AND CONDITIONS SPECIFIC TO SERVICES In addition to the terms and conditions in the General (GEN) Module, the following terms and conditions apply to Xerox’s performance of Services. SVC 1.1 – SCOPE OF SERVICES Subject to the terms and conditions of this Agreement, Services will be performed in accordance with the requirements set forth in an Order. If Customer fails to perform or is delayed in performing any of its responsibilities under this Agreement, such failure or delay may prevent Xerox from being able to perform any part of the Services or Xerox-related activities. Xerox shall be entitled to an extension or revision of the applicable term of the Order (which may include setting a new expected date for commencement of Services) or to an equitable adjustment in performance metrics associated with such failure or delay. SVC 1.2 – CHARGES FOR SERVICES Charges for Services are set forth in the applicable Order. Charges are based upon information exchanged between Customer and Xerox, which is assumed to be complete and accurate, and also depend upon other factors such as the timely performance by Customer of its responsibilities. If: (a) such information should prove to be incomplete or inaccurate in any material respect; or (b) there is a failure or delay by the Customer in performing its responsibilities under this Agreement or an Order which results in Xerox incurring a loss or additional cost or expense, then the charges shall be adjusted to reflect proportionately the impact of such materially incomplete or inaccurate information or such failure or delay. Charges that are indicated in an Order as being fixed are not subject to an annual percentage escalation for the initial term of such Order. If Xerox provides Services partially or early (for example, prior to the start of the initial term of an Order), Xerox will bill Customer on a pro rata basis, based on a thirty (30) day month, and the terms and conditions of this Agreement will apply. SVC 1.3 – USE OF SUBCONTRACTORS Xerox may, when it reasonably deems it appropriate to do so, subcontract any portion of the Services. Xerox shall remain responsible for any Services performed by subcontractors retained by Xerox to the same extent as if such Services were performed by Xerox. Xerox shall be Customer's sole point of contact regarding the Services. SVC 1.4 – SERVICES SCOPE CHANGES Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 12 of 16 Except as otherwise set forth in an Order, either party may propose to modify the then-existing Services that are described in an Order, or to add new Services under a Services Contract. If Xerox determines such changes are feasible, Xerox will prepare and propose to Customer an Order incorporating the requested changes and any related impact to the Charges or terms. Once Customer executes and Xerox accepts the Order, Xerox will promptly proceed with the new and/or revised Services in accordance with the terms of the Order and this Agreement. SVC 1.5 – EARLY TERMINATION OF SERVICES AND LABOR Except as otherwise set forth in a Services Contract, upon ninety (90) days prior written notice, Customer may terminate or reduce any Services or labor provided pursuant to an Order without incurring early termination charges except as set forth in the next sentence. Notwithstanding the foregoing, if any such Services or labor provided under an Order are terminated (a) by Xerox due to Customer’s default or (b) by Customer and Customer acquires similar services from another supplier within six (6) months of the termination of such Services or labor, Customer shall pay all amounts due as of the termination date, together with the early termination charges, for loss of bargain and not as a penalty, stated in the Order or, if not specifically stated therein, an amount equal to the then current MMC for said terminated or reduced Services or labor multiplied by the number of months remaining in the term of the related Order, not to exceed six (6) months. EQUIPMENT MODULE EQP 1 – TERMS AND CONDITIONS SPECIFIC TO EQUIPMENT & THIRD PARTY HARDWARE In addition to the terms and conditions in the General (GEN) Module, the following terms and conditions apply to Equipment and Third Party Hardware provided to Customer. EQP 1.1 – TERM AND DATE OF INSTALLATION The term for each unit of Equipment shall be the term stated on the applicable Order, with the commencement date based upon the actual Date of Installation. If the Date of Installation for a unit of Equipment is prior to the applicable Order start date, Xerox will bill the Customer for such Equipment on a pro rata basis, based on a thirty (30) day month, and the terms and conditions of this Agreement and the applicable Services Contract will apply as of the Date of Installation. EQP 1.2 – DELIVERY AND REMOVAL AND SUITABILITY OF CUSTOMER FACILITIES Xerox will be responsible for all standard delivery charges for Equipment and Third Party Hardware and, for Equipment or Third Party Hardware for which Xerox holds title, standard removal charges. Non-standard delivery or removal charges (including removal prior to the end of the term for any Equipment) will be at Customer’s expense. The suitability of Customer Facilities for installation of Equipment or Third Party Hardware, including compliance with state and local building, fire and safety codes and any non-standard state or local installation requirements, is Customer’s responsibility. EQP 1.3 – EQUIPMENT STATUS Unless Customer is acquiring previously installed equipment, Equipment will be either: (a) “Newly Manufactured,” which may contain some recycled components that are reconditioned; (b) “Factory Produced New Model” which is manufactured and newly serialized at a Xerox factory, adds functions and features to a product previously disassembled to a Xerox predetermined standard, and contains new components and recycled components that are reconditioned; or (c) “Remanufactured,” which has been factory produced following disassembly to a Xerox predetermined standard and contains both new components and recycled components that are reconditioned. Xerox makes no representations as to the status of any Third Party Hardware that Xerox may provide under any Order. EQP 1.4 – CONSUMABLE SUPPLIES If specified in an Order, Xerox will provide Consumable Supplies for related Equipment. Consumable Supplies are Xerox’s property until used in the Equipment for which they are provided. Upon expiration or termination of the applicable Order, Customer will either return any unused Consumable Supplies to Xerox at Xerox’s expense when using Xerox- supplied shipping labels, or destroy them in a manner permitted by applicable law. Xerox reserves the right to charge Customer for any Consumable Supplies usage that exceeds Xerox’s published yields by more than ten percent (10%). In such a case, Xerox will notify Customer of the excess usage. If such excess usage does not cease within thirty (30) days after notice, Xerox may charge Customer for the excess usage. If Xerox provides paper under a Services Contract, upon thirty (30) days’ notice, Xerox may adjust paper pricing or either party may terminate the provision of paper. EQP 1.5 – USE AND RELOCATION For any Equipment or Third Party Hardware provided by Xerox, with the exception of Purchased Equipment for which Customer has paid in full, Customer agrees that: (a) the Equipment or Third Party Hardware shall remain personal property; (b) Customer will not attach any of the Equipment or Third Party Hardware as a fixture to any real estate; (c) Customer will not pledge, sub-lease or part with possession of the Equipment or Third Party Hardware or file or permit to be filed any lien against the Equipment or Third Party Hardware; and (d) Customer will not make any permanent alterations to the Equipment or Third Party Hardware. While Equipment or Third Party Hardware is subject to an Order, Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 13 of 16 Customer must provide Xerox prior written notice of all Equipment or Third Party Hardware relocations and Xerox may arrange to relocate the Equipment or Third Party Hardware at Customer’s expense. While Equipment or Third Party Hardware is being relocated, Customer remains responsible for making all payments to Xerox required under the applicable Order. All parts or materials replaced, including as part of an upgrade, will become Xerox’s property. Equipment or Third Party Hardware cannot be relocated outside of the U.S. until Customer has paid in full for the Equipment or Third Party Hardware and has received title thereto. Notwithstanding anything to the contrary in the foregoing, to the extent the Equipment contains any Software, any relocation of such Equipment is subject to the terms and conditions set forth in the Software License Module of this Agreement. EQP 1.6 – SUPPLIER EQUIPMENT PROVIDED In the event Xerox provides Supplier Equipment to Customer, the following terms shall apply unless otherwise specified in an Order: a. Unless Supplier Equipment is purchased by Customer, Xerox (or the applicable third party vendor) shall at all times retain title to the Supplier Equipment. The risk of loss for the Supplier Equipment shall pass to Customer upon delivery to the applicable Customer Facilities. Customer will insure the Supplier Equipment against loss or damage and the policy will name Xerox as loss payee. b. Customer agrees to use the Supplier Equipment in accordance with, and to perform, all operator maintenance procedures for the Supplier Equipment described in the applicable Documentation made available or provided by Xerox. The Customer shall not (unless the Supplier Equipment is Purchased Equipment, and then only with Xerox’s prior consent): i. sell, charge, let or part with possession of the Supplier Equipment; ii. remove the Supplier Equipment from Customer Facilities in which it is installed; or iii. make any changes or additions to the Supplier Equipment. c. Early Termination. Equipment is provided for a minimum order term (as specified in the applicable Order per EQP 1.1 above). If Equipment is terminated for any reason before the end of its minimum order term, the termination charges set forth in the applicable Order or Services Contract for such Equipment shall apply. EQP 1.7 – DATA SECURITY Certain models of Equipment can be configured to include a variety of data security features. There may be an additional cost associated with certain data security features. The selection, suitability and use of data security features are solely Customer’s responsibility. Upon request, Xerox will provide additional information to Customer regarding the security features available for particular Equipment models. EQP 1.8 – REMOTE SERVICES FOR EQUIPMENT Certain models of Equipment are supported and serviced using Remote Data Access. Remote Data Access also enables Xerox to transmit to Customer maintenance releases or upgrades for software or firmware and to remotely diagnose and modify Equipment to repair or correct malfunctions. Remote Data will be transmitted to and from Customer in a secure manner specified by Xerox. Remote Data Access will not allow Xerox to read, view or download any Customer data, documents or other information residing on or passing through the Equipment or Customer’s information management systems. Customer grants the right to Xerox, without charge, to conduct Remote Data Access for the purposes described above. Upon Xerox’s request, Customer will provide contact information for Equipment such as name and address of Customer contact and IP and physical addresses/locations of Equipment. Customer will enable Remote Data Access via a method prescribed by Xerox and Customer will provide Xerox with reasonable assistance to allow Xerox to provide Remote Data Access. Unless Xerox deems Equipment incapable of Remote Data Access, Customer will ensure that Remote Data Access is maintained at all times Maintenance Services are being performed. EQP 1.9 – REMOVAL OF HAZARDOUS WASTE Customer agrees to take responsibility for legally disposing of all hazardous wastes generated from the use of Third Party Hardware or supplies. EQUIPMENT PURCHASE MODULE EP 1 – TERMS AND CONDITIONS SPECIFIC TO EQUIPMENT PURCHASE In addition to the terms and conditions in the General (GEN) Module, the following terms and conditions apply to the acquisition of Purchased Equipment: EP 1.1 – ORDER Orders for an outright purchase of Equipment shall include the unique Xerox-provided contract number and the number of this Agreement on all applicable ordering documents. EP 1.2 – TITLE Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 14 of 16 Title to Purchased Equipment will pass to Customer upon delivery to the applicable Customer Facilities. EP 1.3 – DEFAULT If Customer defaults under a XOA for Purchased Equipment, Xerox, in addition to its other remedies (including the cessation of Maintenance Services if applicable), may require immediate payment of all amounts then due, plus all Transaction Taxes and applicable interest on all amounts due from the due date until paid. Customer shall also pay all reasonable costs, including attorney’s fees, incurred by Xerox to enforce this Agreement. EP 1.4 – MAINTENANCE SERVICES FOR PURCHASED EQUIPMENT If Customer elects to receive Maintenance Services for Purchased Equipment, Customer shall do so under a separate Order under the Agreement for such Maintenance Services. EP 1.5 – AGREEMENT PROVISION EXCLUSIONS The following Agreement provisions do not apply to Orders for an outright purchase of Equipment: GEN 1.1 c.ii – iii; GEN 1.6 b – j; GEN 1.7 b.1; GEN 1.11; EQP 1.4; EQP 1.6. MAINTENANCE SERVICES MODULE MS 1 – TERMS AND CONDITIONS SPECIFIC TO MAINTENANCE SERVICES In addition to the terms and conditions in the General (GEN) Module, and except as otherwise set forth in an Order, the following terms and conditions apply to the provision of Maintenance Services. MS 1.1 – MAINTENANCE SERVICES As part of an Order for (a) stand-alone Maintenance Services related to Purchased Equipment, or (b) Maintenance Services related to Equipment to which Xerox does not hold title, or as a mandatory part of an Order for Equipment (other than Purchased Equipment) that includes Maintenance Services, Xerox or a designated service provider will provide the following Maintenance Services for Equipment. If Customer is acquiring Equipment for which Xerox does not offer Maintenance Services, such Equipment will be designated as “No Svc.” This Module does not apply to maintenance of Third Party Hardware. Maintenance that Xerox provides on Third Party Hardware will be provided in accordance with the terms of the applicable Order. The provision of Maintenance Services is contingent upon Customer facilitating timely and efficient resolution of Equipment issues by: (i) utilizing Customer-implemented remedies provided by Xerox; (ii) replacing Cartridges; and (iii) providing information to and implementing recommendations provided by Xerox telephone support personnel in those instances where Xerox is not providing on-site Equipment support personnel. If an Equipment issue is not resolved after completion of (i) through (iii) above, Xerox will provide on-site support as provided in the applicable Order. MS 1.2 – REPAIRS AND PARTS a. Xerox will make repairs and adjustments necessary to keep the Equipment in good working order and operating in accordance with its written specifications (including such repairs or adjustments required during initial installation). Maintenance Services shall cover repairs and adjustments required as a result of normal wear and tear or defects in materials or workmanship. Parts required for repair may be new, reconditioned, reprocessed or recovered. b. If Xerox is providing Maintenance Services for Equipment that uses Cartridges, Customer will use only unmodified Cartridges purchased directly from Xerox or its authorized resellers. Failure to use such Cartridges will void any warranty applicable to such Equipment. Cartridges packed with Equipment or furnished by Xerox as Consumable Supplies will meet Xerox’s new Cartridge performance standards and may be new, remanufactured or reprocessed and contain new and/or reprocessed components. To enhance print quality, Cartridges for many models of Equipment have been designed to cease functioning at a predetermined point. Many Equipment models are designed to function only with Cartridges that are newly manufactured original Xerox Cartridges or with Cartridges intended for use in the U.S. MS 1.3 – HOURS AND EXCLUSIONS Unless otherwise set forth in an Order, Maintenance Services will be provided in areas accessible for repair services during Xerox’s standard working hours. Maintenance Services excludes repairs due to: (a) misuse, neglect or abuse; (b) failure of the installation site or the PC or workstation used with the Equipment to comply with Xerox’s published specifications; (c) use of options, accessories, or other products not serviced by Xerox; (d) non-Xerox alterations, relocation, service or supplies; and (e) failure to perform operator maintenance procedures identified in operator manuals. Customer agrees to furnish all referenced parts, tools, and supplies needed to perform those procedures that are described in the applicable manuals and instructions. MS 1.4 – INSTALLATION SITE AND METER READINGS Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 15 of 16 In order to receive Maintenance Services for Equipment requiring connection to a PC or workstation, Customer must utilize a PC or workstation that either (a) has been provided by Xerox or (b) meets Xerox’s published specifications. The Equipment installation site must conform to Xerox’s published requirements. If applicable, unless otherwise set forth in an Order, Customer agrees to provide meter readings in the manner prescribed by Xerox. If Customer does not provide Xerox with meter readings as required, for Equipment not capable of Remote Data Access, or if Remote Data Access is interrupted, Xerox may estimate them and bill Customer accordingly. MS 1.5 – REMEDY If Xerox is unable to maintain the Equipment as described above, Xerox will, as Customer’s exclusive remedy for Xerox’s failure to provide Maintenance Services, replace the Equipment with an identical product or, at Xerox’s option, another model with comparable features and capabilities. If replacement Equipment is provided pursuant to this Section, there shall be no additional charge for its provision by Xerox during the initial term of the Order and it shall be subject to the terms and conditions of this Agreement and the applicable Order(s). Customer’s use of non-Xerox approved consumables that affect the performance of the Equipment may invalidate this remedy. MS 1.6 – END OF SERVICE Xerox has no obligation to maintain or replace Equipment beyond the “End of Service” for that particular model of Equipment. End of Service (“EOS”) means the date announced by Xerox after which Xerox will no longer offer Maintenance Services for a particular Equipment model. An EOS Equipment List is available upon request. SOFTWARE LICENSE MODULE SW 1 – TERMS AND CONDITIONS SPECIFIC TO SOFTWARE In addition to the terms and conditions in the General (GEN) Module the following terms and conditions apply to the license and use of Software and its associated Documentation. SW 1.1 – SOFTWARE LICENSE Xerox may provide Software to Customer pursuant to an Order hereunder. The following license applies to Software provided hereunder, unless such Software is accompanied by a click-wrap or shrink-wrap license agreement or otherwise provided subject to a separate license agreement. a. Xerox grants Customer a non-exclusive, non-transferable, non-assignable (by operation of law or otherwise) license to use in the U.S.: (i) Base Software only on or with the Equipment with which (or within which) it was delivered; and (ii) Application Software only on any single unit of Equipment, subject to Customer remaining current in the payment of any indicated applicable Software license fees (including any annual renewal fees). Customer has no other rights to the Software. Customer will not and will not allow its employees, agents, contractors or vendors to: (i) distribute, copy, modify, create derivatives of, decompile, or reverse engineer Software except as permitted by applicable law; (ii) activate Software delivered with or within the Equipment in an un-activated state; or, (iii) access or disclose Diagnostic Software for any purpose. Title to Software and all copyrights and other intellectual property rights in Software will reside solely with Xerox and its licensors (who will be considered third party beneficiaries of this Agreement’s software and limitation of liability provisions). b. The Base Software license will terminate: (i) if Customer no longer uses or possesses the Equipment with which the Base Software was provided; or (ii) upon the expiration or termination of any Order under which Customer has acquired the Equipment with which the Base Software was provided (unless Customer has exercised an option to purchase the Equipment, where available). c. Software may contain code to prevent its unlicensed use and/or transfer. If you do not permit Xerox periodic access to such Software, this code may impair the Equipment’s and/or Software’s functionality. d. Xerox does not warrant that the Software will be free from errors or that its operation will be uninterrupted. SW 1.2 – SOFTWARE SUPPORT For Base Software, Software Support will be provided during the initial term of the applicable Order and any renewal period, but not longer than five (5) years after Xerox stops taking orders for the subject model of Equipment. For Application Software, Software Support will be provided as long as Customer is current in the payment of all applicable software license, annual renewal and “support only” fees. a. Xerox will maintain a web-based or toll-free hotline during Xerox’s standard working hours to report Software problems and answer Software-related questions. Xerox, either directly or with its vendors, will make reasonable efforts to: (i) assure that Software performs in material conformity with its Documentation; (ii) provide available workarounds or patches to resolve Software performance problems; and (iii) resolve coding errors for (1) the current release and (2) the previous release for a period of six (6) months after the current release is made available to Customer. Xerox will not be required to provide Software support if Customer has modified the Software. Form # 52663-S (2/12/2014) XEROX CONFIDENTIAL Page 16 of 16 b. Xerox may make available new releases of the Software that are designated as “Maintenance Releases” or “Updates.” Maintenance Releases or Updates are provided at no charge and must be implemented within six (6) months after being made available to Customer. Each Maintenance Release or Update shall be considered Software governed by these terms. Feature Releases will be subject to additional license fees at Xerox’s then- current pricing and shall be considered Software governed by these terms and conditions (unless otherwise noted in an Order). Implementation of a Maintenance Release, Update or Feature Release may require Customer to procure, at its expense, additional hardware and/or software from Xerox or another entity. Upon installation of a Maintenance Release, Update or Feature Release, Customer will return or destroy all prior Maintenance Releases, Updates or Feature Releases. c. Xerox may annually increase Software license fees and support fees for Application Software. SW 1.3 – DIAGNOSTIC SOFTWARE Diagnostic Software and method of entry or access to it constitute valuable trade secrets of Xerox. Title to the Diagnostic Software shall at all times remain solely with Xerox and Xerox’s licensors. Xerox does not grant Customer a license or right to use the Diagnostic Software. Customer will not use, reproduce, distribute, or disclose the Diagnostic Software for any purpose (or allow third parties to do so). Customer will allow Xerox reasonable access to the Equipment during Customer’s normal business hours to remove or disable Diagnostic Software if Customer is no longer receiving Maintenance Services from Xerox. SW 1.4 – THIRD PARTY SOFTWARE Third Party Software is subject to license and support terms provided by the applicable Third Party Software vendor. IN WITNESS WHEREOF, the parties have executed this Agreement on the dates set forth below intending it to become effective on the Effective Date and thereby agreeing to its terms. ENTER CUSTOMER NAME XEROX CORPORATION Signature Signature Name (please print) Name Title Title Address Address Date Date - - - - - 50 Units, 35,000 prints + 20 direct connect laser printers % Assessed Volume 100% % Volume Commitment 90% Rate Contracted Monthly Minimum Mono Device Print volume 30,000 27000 $ 0.015 $ 405.00 Color Device Print volume 6,000 5400 $ 0.130 $ 702.00 Mono Direct connect Laser (10 @ $15 each) $ 150.00 Color Direct connect Laser (10@ $25 each) $ 250.00 20 Xerox MFPs - management fee only @ $5 each $ 100.00 Labor Total $ 1,607.00 DATE: July 30, 2014 TO: Troy Tafoya, President, PDS FROM: Steve Snyder, Head of IT Governance, JBS USA RE: Letter of Reference JBS USA, previously known as Swift & Co embarked on a journey to lower the cost of printing in 2001. Previous to that time the cost per person of non-production printing was not tracked or optimized. Every department had multiple printers, copiers, fax machines as well as many personal printers on individual’s desks. We engaged our long term partner PDS to study this issue and together find a solution that continued to allow the business to perform their job duties while bringing costs in-line with the budget. After analysis of printing, copying and faxing and much debate we created a “printer pod” strategy using Multi-Function Printing devices from Xerox through PDS. Each pod serves the multi-functional needs of 25 to 125 staff. With the help of PDS and our local IT support staff we created and executed a training program to ensure the business could take full advantage of the MFP’s and associated software such as scan to folder and scan to email. Additionally, we negotiated an onsite support resource that services all the units here in the corporate office as well as coordinates service activities for our manufacturing facilities across the US, Mexico and Puerto Rico. Over the years we have continued to refine the pod strategy and with annual analysis assistance from PDS, continue to find savings here in the corporate office including scan to release which allows per person accounting for printing and copying. Several years ago we rolled out this same MFP strategy across all business units and all locations in North America. PDS was pivotal in doing the analysis including visiting most of our 50 plant locations to ensure that local management and IT staff understood what the strategy was and what the specific plan would be for their location. Working with our Purchasing department and IT staff, PDS coordinated and installed hundreds of units across the country. This year, PDS performed yet another analysis of the printing costs and proposed additional savings for JBS. PDS has also helped us with supplies management. Much of the supplies inventory is in our lease but the for the units we own, PDS has been able to assist in managing this inventory to avoid stockpiling which can adversely affect costs and worst case cause a total loss when machines are discontinued and supplies remain in stock. In summary, PDS has been a trusted partner with JBS for many years and remains one our strategic partners to provide continuous cost savings opportunities while delivering innovative functionality that the business demands. Steve Snyder Head of IT Governance JBS USA Steve.Snyder@jbssa.com 970-302-3388 KSU‐ College of Education Complete View Data Analytics/Cost and Utilization Page 1 Xerox® WorkCentre® 5325 / 5330 / 5335 Multifunction Printer Optimized office efficiency WorkCentre® 5325 / 5330 / 5335 Tabloid-size Black-and-white Multifunction Printer Reduce costs with superior workgroup efficiency With exceptional copier performance and the option of adding powerful printing, scanning and faxing, the WorkCentre 5300 series is built to perform as a consistently high level. Plus, multiple levels of cost-control capabilities let you easily manage expenses by limiting, tracking and assigning costs. • Faster results. Print and copy speeds of up to 35 ppm keep pace with even the busiest environments. • Automated workflows. Save time and increase efficiency with convenient features that automate routine tasks. For example, Fax Forward to Email automatically sends your incoming faxes from the device directly to your computer’s email in-box. • Powerful scanning. Improve the way you work with a host of scanning features, such as Scan to Folder1, Network Scanning1, Scan to Text-searchable PDF1, and standard color scanning. Convert hard copies into digital files for automatic routing and archiving. Preview scans and documents stored on the device right on the color touch screen, and you can access documents faster with advanced file compression that dramatically shrinks file sizes. • Walk-up simplicity. Scan to/print from USB functionality lets you print from and scan to a USB memory device for faster document delivery when you’re not at your computer. • Limit and track usage. With Xerox Standard Accounting, administrators can set limits for individual users on the number of print, copy, scan, and fax jobs, and account for device activity at the user, group or department level. • Experience true multitasking. The WorkCentre 5300 series lets users perform five tasks at once: RIP, receive, program ahead, process the queue, and transmit. This advanced capability lets you copy, print, scan or fax even while other jobs are running. Total peace of mind The WorkCentre 5300 series features state-of- the-art technologies for optimized security at the device and on the network. • Keep your documents safe at all times. With Secure Print, jobs are stored in a separate queue until the intended recipient chooses which jobs to release for printing. Plus, users can convert hard copies to secure digital files with the Scan to Password-protected PDF feature. • Prevent unauthorized access. Powerful features such as standard network authentication2, with available technologies like Secure Access Unified ID System® and Common Access Card Enablement Kit, ensure only authorized users can access the device. 1 The innovative touch screen on the WorkCentre 5300 series front panel makes walk-up operation easy as can be. It features a 7-inch full-color display with bright icons and intuitive navigation for optimal ease-of-use. 2 Front-panel USB port makes it fast and easy to print from or scan to any standard USB memory device. 3 110-sheet Duplex Automatic Document Feeder (DADF) quickly processes single- or double-sided originals. 4 50-sheet bypass tray for specialty media and custom sizes. 5 The optional 2,000-sheet High Capacity Feeder* brings maximum paper capacity to 5,090 sheets. 6 Standard paper input includes your choice of two 520-sheet trays with a stand or a 2000-sheet High Capacity Tandem Tray. 7 Space-saving Integrated Offi ce Finisher with convenient single-position stapling. 8 Offi ce Finisher LX adds 2,000-sheet stacking, multi- position stapling and optional booklet maker. WorkCentre® 5300 Series Quick Facts • Print and copy at up to 35 ppm • Powerful scan and fax solutions • Print up to 11 x 17 in. / A3 • Up to 1200 x 1200 dpi print resolution • Max paper capacity: 5,090 sheets • Best-in-class security — Full System Common Criteria Certifi ed (ISO 15408) • Xerox® Workfl ow Solutions built on the Xerox Extensible Interface Platform® (EIP) WxDxH: 23.5 x 25.1 x 43.9 in. 597 x 637.5 x 1,115 mm Print / Copy / Scan / Fax 11 x 17 in. / A3 35 ppm WorkCentre 5335 with High-Capacity Tandem Tray Flexibility with room to grow Choose a powerful tabloid-size copier and add printing, scanning and faxing capabilities to optimize your workgroup’s productivity. As your work volume increases, the WorkCentre 5300 series is ready to expand to meet your business needs. 7 8 * Requires High-Capacity Tandem Tray 3 4 8 5 6 2 For more information, call 1-800-ASK-XEROX or visit us at www.xerox.com/office ©2012 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective manufacturers. The information in this brochure is subject to change without notice. BR146. Updated 6/12 610P730289D W5BBR-01UE Stand High- Capacity Tandem Tray Office Finisher LX Integrated Office Finisher Duplex Automatic Document Feeder Booklet Maker High- Capacity Feeder Speed WorkCentre 5325 / 5330 / 5335 Copier WorkCentre 5325 / 5330 / 5335 Copier/Printer/Scanner Up to 25 / 30 / 35 ppm Duty Cycle 100,000 / 125,000 / 150,000 pages per month Memory 1 GB plus 160 GB hard drive 1 GB plus 160 GB hard drive / 2 GB with optional PostScript Kit Paper Handling Paper input Standard Duplex Automatic Document Feeder: 110 sheets; Standard sizes: 5.5 x 8.5 in. to 11 x 17 in. / A5 to A3; Custom sizes: 3.3 x 4.9 in. to 11.7 x 17 in. / 85 x 125 mm to 297 x 432 mm Bypass Tray: 50 sheets; Custom sizes: 3.5 x 3.9 in. to 11.7 x 17 in. / 89 x 98 mm to 297 x 432 mm Choose one Trays 1 and 2 with Stand: 520 sheets each; Sizes: Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm High-Capacity Tandem Tray: 2,000 sheets; Standard Sizes: 8.5 x 11 in. and 7.25 x 10.5 in. / A4 or B5 Optional High-Capacity Feeder*: 2,000 sheets; Standard Sizes: 8.5 x 11 in. and 7.25 x 10.5 in. / A4 or B5 Envelope Tray: Up to 60 envelopes: #10 commercial, Monarch, DL, C5, Custom sizes: 3.9 x 5.8 in. to 6.4 x 9.5 in. / 98 x 148 mm to 162 x 241 mm Paper output Standard Optional Dual Catch Tray: 250-sheets each; Lower output offset Integrated Office Finisher: 500-sheet stacker, 50 sheets stapled, single-position stapling Office Finisher LX: 2,000-sheet stacker, 50 sheets stapled, 3-position stapling, optional hole-punch, optional booklet maker (score, saddle stitch) Convenience Stapler: Staples 50 sheets Automatic two-sided printing Standard Copy First-page-out-time WorkCentre 5325/5330: As fast as 4.2 seconds; WorkCentre 5335: As fast as 4.0 seconds Resolution (max) 600 x 600 dpi Copy features Automatic two-sided, Electronic pre-collation, Automatic tray selection, Build Job, Negative/Mirror image, Automatic booklet creation, Multi-up, Auto RE, Mixed-size originals, Covers insertion, Sample set, Book copying, Annotation, Delete Outside/Delete Inside, Poster mode, Watermarks, ID Card Copy, Page Layout, Form Overlay, Background Suppression Print First-page-out-time Optional As fast as 11.0 seconds Resolution (max) 1200 x 1200 dpi Connectivity 10/100/1000Base-TX Ethernet, High-Speed USB 2.0 direct print Page description languages PCL® 5e, PCL 6, HP-GL/HP-GL2, TIFF/PDF, XPS®; Optional Adobe® PostScript® 3™ Print features Automatic two-sided, Secure print, Delay print, Sample set, Booklet creation, Cover selection, Paper selection by attribute, N-up, Watermarks, Banner sheets, Fit to new paper size, Output tray selection, Print from USB Scan Standard Optional PDF, Linearized PDF, PDF/A, TIFF, JFIF, JPEG, XPS, Color Scan, Scan to Email, Scan to Folder Xerox® WorkCentre® 5845/5855 Tabloid-size Black-and-white Multifunction Printer WorkCentre 5845/5855 Multifunction Printer A new kind of office productivity. When you invest wisely in office technology, your chosen solution simply gets it done, behind the scenes, and frees you to focus on the work that really matters. You need the peace of mind that comes from knowing you’re free to work the way you want. You need a solution that helps improve your day-to-day processes, plus the advanced capabilities that empower you to work more nimbly, more cost- effectively and more securely. You need the solutions enabled by the Xerox® ConnectKey Technology and our WorkCentre® 5845/5855. Illuminated Paper Path The WorkCentre 5845/5855 features an illuminated paper path, which makes user access even easier. 3 • Great features – your choice of speeds. With fast copying and printing – up to 45 ppm or up to 55 ppm – there’s more than enough speed to meet the needs of any busy workgroup. But if your business demands department-level productivity, consider the higher-speed models in the WorkCentre 5800 series family: the WorkCentre 5865, 5875 or 5890, for ultra-fast performance up to 90 ppm. • Scanning at up to 200 images per minute (duplex speed). Single-pass color scanning enables faster electronic distribution of full-color documents for more effective and impressive communications. • Single touch scanning. Use the Single Touch Scan feature to create a dedicated, easy-to- locate scan button directly on the color touch screen interface. Assign the Single Touch Scan button its own scanning workflow for fast document distribution and archiving. • Higher paper capacity, more flexibility. Print more for longer with a total paper capacity of up to 8,700 sheets. Multiple finishing options, from basic to advanced, give you the flexibility your workload requires. • Exceptional print and copy quality. With superior fine-line definition, shadows and highlights, your copies truly look like the original. • Walk-up simplicity. Print from and scan to any USB memory device for faster document delivery when you’re not at your computer. • Your print job, your priority. The Print Around feature eliminates extended printing delays by holding a job in need of resources (such as a different paper size) and printing the next job in the queue. • Customize your solutions. Xerox Extensible Interface Platform® Serverless technology allows creation of applications to run on ConnectKey-enabled MFPs without the need for additional IT infrastructure. This allows you to simplify and personalize the usability of your device with a range of capabilities from support applications to scanning. A better way to get work done. You succeed because you’re productive, flexible and reliable. You need an office technology solution that matches those strengths. Which is why we designed the Xerox® WorkCentre® 5845/5855 with a powerful mix of features and capabilities that help you get more work done in ways you never imagined. Conservation Built-in Get a powerful multifunction printer that includes a number of environmental features. • Power save with quick start-up conserves electricity during downtime while keeping the device ready for action. • Full compliance with the EU Restriction of Hazardous Substances (RoHS) Directive, Environmental Choice, EPEAT and the stringent ENERGY STAR® TEC Version 1.2 standards. • Multiple print settings are available that allow for reduced impact on the environment. Options include default two-sided printing, proof print, printing on recycled paper and draft mode. • Our innovative Earth Smart print driver settings let you select the most environmentally conscious print options. 4 • Leading-edge color touch screen user interface. Provides the comfortable look and feel Xerox is known for and features bright, intuitive icons and easy access to all major functions directly from the home screen. • Less user intervention means less downtime. Our new, more efficient toner lasts longer and can be replaced quickly by any user and provides superior image quality. • A help desk at your fingertips. Get quick, easy, step-by-step troubleshooting assistance – like tips for sending a scan via email – with embedded help videos right on the user interface. • Xerox® Online Support. Stay up and running with instant access to searchable online help right at the device’s front panel or in the print driver. You get the same information our Product Support Specialists use when resolving printer problems, assisting with error codes, print quality, media jams, software installation, and more. • A truly universal print driver. Xerox® Global Print Driver® lets IT administrators install, upgrade and manage Xerox® and non-Xerox® devices from a single driver. It provides a consistent, easy-to-use interface for end- users, reducing the number of support calls, and simplifying print services management. • Advanced copy and print features. The WorkCentre 5845/5855 greatly simplifies everyday office tasks, providing plenty of support for specialized print applications including Annotation, Bates Stamping, ID Card Copy, tab print capability and page-level programming. • Consistent user experience. The WorkCentre 5845/5855 features the same controller technology as our other latest-generation Powerful Partnerships The WorkCentre 5845/5855 series includes McAfee® technology integration, resulting in the industry’s first lineup of multifunction printers that protect themselves from potential outside threats. McAfee’s whitelisting technology ensures only safe, pre-approved files or functions are executed on your devices, minimizing the need to manually update software levels against new security threats. Also, seamless integration with the Xerox® Managed Print Services toolset and McAfee ePolicy (ePO) allows for easy tracking and monitoring. Plus, automatic Cisco® TrustSec Identity Services Engine (ISE) integration provides comprehensive visibility of all Xerox® ConnectKey®-enabled MFPs’ endpoints to enforce IT-centric security policies and compliance. 5 • Protect your confidential information. Safeguard all sensitive data with encrypted PDF files for scanning; hard drive encryption, compliant with the 256-bit AES FIPS 140-2 standard; and Image Overwrite with a 3-pass scrub process to ensure total deletion of all data fragments. • Prevent unauthorized Access. Permit only authorized users to access the device with Xerox® user permissions, network authentication, IP filtering, and smart card, role-based and function-level login. • Manage threats proactively. As new threats emerge, Xerox proactively monitors security clearinghouses for new vulnerabilities and provides patches when necessary, ensuring your equipment stays current and your data is kept safe. Plus, you can receive up-to- the-minute updates via RSS feeds and stay informed via www.xerox.com/security. • Stay compliant with regulations. WorkCentre 5845/5855 devices comply with the latest security standards across industries, including government, finance and healthcare. These include Common Criteria, HIPAA, Data Protection Act, COBIT and more. These devices can conform to any standard, with controls available to match your needs. • Gain complete visibility. Prevent IP theft and ensure non-repudiation by having total visibility into the device and network. With security policy management and tracking of most activities on the device with Audit Log, you can know who accessed what, when and details of most interactions with the device. Securing what matters most. Don’t take chances with your sensitive information. Working at peak performance means nothing if the data that’s critical to the success of your business isn’t fully safeguarded. And network multifunction devices are potential points of entry for Remote Control Panel Remotely and securely operate the WorkCentre 5845/5855 control panel from any office PC as though you were standing at the device. The Remote Control Panel allows IT staff to remotely view and control the user interface and makes it easier and more convenient to train users. And during a remote session, walk-up users are notified at the device to prevent simultaneous system changes. Plus, advanced print drivers and free device management tools let you remotely monitor real-time performance and available resources for greater uptime. 6 The Freedom of Uninhibited Mobility Whether at work or working away, the Xerox® WorkCentre® 5845/5855 provides powerful, helpful technologies with barrier- free accessibility. Now, office staff can control device functions from any workstation, while mobile professionals stay connected to the communications tools and productivity solutions offered by the WorkCentre 5845/5855 – for more flexibility, anywhere. • Optional Wi-Fi connectivity. Administrators can connect the WorkCentre 5800 series devices anywhere, without the need for network cabling. • Apple® AirPrint™. Print email, photos and important office documents directly from your Apple iPhone® or iPad® with no drivers to install. • Xerox® Mobile Print, and more. Take the mystery and anxiety out of wireless and mobile device printing. Xerox has all the options to enable secure, accurate printing from most mobile devices, to any printer or multifunction printer, regardless of brand. Whether offsite or onsite, learn more about why Xerox is the only choice for today’s mobile professionals by visiting www.xerox.com/mobile. • Mopria™ certified. Mopria certification simplifies the mobile printing experience for tablets and smartphones to many printing devices, including the WorkCentre 5800 Series. Real business happens wherever you are. You need the advantage of anytime, anywhere access to the technology that makes your work easier. You need a real-world solution that bridges the gap between workplace productivity and the tasks that have to get done beyond your office walls. Our mobile solutions empower today’s professionals to get real work done in the office and on the go, providing the freedom and flexibility to keep pace with the demands of your business – wherever it takes you. Xerox® WorkCentre® 5845/5855 Optimized for: Productivity Scanning Security Networking Solutions Wi-Fi 1 2 6 3 4 7 5 Extend Your Possibilities Whether scanning and managing documents on your office network or a hosted cloud on the Internet, you can access scan workflow solutions right from any WorkCentre 5845/5855 thanks to the power of Xerox® Workflow Solutions, built on our Xerox Extensible Interface Platform®. These are just a few of the many examples of Xerox® Workflow Solutions*: • Xerox® ConnectKey® for SharePoint® or Xerox® ConnectKey® for DocuShare®. Scan files directly into Microsoft® SharePoint or Xerox® DocuShare® and other Windows® folders. Plus, you’ll go beyond basic file storage and PDF creation by automatically converting documents to intelligent, structured data with easy file naming and routing tools. • Xerox® ConnectKey® Share to Cloud. Our cloud-based scanning solution provides easy, secure, scalable scanning to popular cloud-based repositories such as Google Docs™, SalesForce. com, Office 365 and Dropbox™, using custom- designed workflows that leverage our Xerox Extensible Interface Platform® technology. Learn more about Xerox® Workflow Solutions at www. office.xerox.com/software-solutions. * Optional solutions may vary by geography. Paper Input 1 Single-pass Automatic Document Feeder automatically scans documents as fast as 200 images per minute (duplex speed). 2 100-sheet Bypass Tray handles heavy paper up to 80 lb. cover. 3 Two 500-sheet universal trays are adjustable up to 11 x 17 in. 4 Optional Envelope Kit (replaces Tray 2) provides trouble-free feeding of 50 envelopes. 5 High Capacity Tandem Tray holds a total of 3,600 sheets of letter-size paper. 6 4,000-sheet letter-size High Capacity Feeder (optional) can increase total capacity to 8,700 sheets. Or add the 2,000-sheet Short-Edge Kit in either letter/legal size or 11 x 17 in. size. Finishing Options 7 Multiple finishing options let you add the capabilities that are right for individual workgroups. Choose basic features like staple and hole punch, or advanced capabilities to produce paginated, saddle-stitched and folded booklets ConnectKey® WorkCentre 5800 series multifunction systems are enabled by the Xerox® ConnectKey® Controller. These simple-to-implement systems give you real, practical solutions that easily streamline how you communicate, process and share important information, simplify complex paper-driven tasks, and drive down costs while keeping your data secure. For more information, go to www.xerox.com/connectkey. Device Specifications WorkCentre 5845 WorkCentre 5855 Speed Up to 45 ppm Up to 55 ppm Duty Cycle1 Up to 175,000 pages / month Up to 200,000 pages / month Hard Drive / Processor / Memory Minimum 160 GB / 1 GHz Dual-core / 2 GB Connectivity 10/100/1000Base-T Ethernet, High-Speed USB 2.0 direct print, Optional Wi-Fi (with Xerox® USB Wireless Adapter) Controller Features Unified Address Book, Remote Control Panel, Online Support (accessed from the user interface and print driver), Configuration Cloning Copy and Print Copy and Print Resolution Copy: Up to 600 x 600 dpi; Print: Up to 4800 x 600, 256 shades of gray, 1200 x 1200 emulation First-print-out Time (as fast as) 3.7 seconds Page Description Languages Adobe® PostScript® 3™, PDF, PCL® 5c / PCL 6, HP-GL2™, XML Paper Specification (XPS®) (Optional) Print Features Print from USB, Earth Smart Driver Settings, Job Identification, Booklet Creation, Store and Recall Driver Settings, Bi-directional Status, Scaling, Job Monitoring Mobile Printing Apple AirPrint, Xerox® PrintBack, Xerox® Mobile Print (Optional), Xerox® Mobile Print Cloud (Optional), Mopria™ certified Scan Standard Scan to Network, Scan to Email, Scan to Folder, Scan to SMB or FTP, Text Searchable PDF, PDF/A, XPS, Linearized PDF, JPEG, TIFF, Scan to USB Memory Device, Single Touch Scanning, TWAIN Support Optional ConnectKey® for SharePoint®, ConnectKey® for DocuShare®, ConnectKey® Share to Cloud, Xerox® Scan to PC Desktop® SE and Professional, numerous solutions available through various Xerox Business Innovation Partners Fax Standard Internet Fax, Fax Build Job, Network Server Fax Enablement Optional Fax Forward to Email or SMB, Walk-up Fax (one-line and two-line options, includes LAN Fax) Security Standard McAfee® Embedded, McAfee ePolicy (ePO) Compatible, HDD Overwrite, 256-bit Encryption (FIPS 140-2 compliant), Common Criteria Certification (ISO 15408), Secure Print, Secure Fax, Secure Scan, Secure Email, Cisco® TrustSec Identity Services Engine (ISE) Integration, Network Authentication, SSL, SNMPv3, Audit Log, Access Controls, User Permissions Optional McAfee Integrity Control, Xerox Secure Access Unified ID System®, Smart Card Enablement Kit (CAC/PIV/.NET) Accounting Standard Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement Optional Equitrac Express®, Equitrac Office®, Equitrac Professional®, YSoft® SafeQ®, other network accounting solutions available through various Xerox Business Innovation Partners Paper Input Standard Single-pass Automatic Document Feeder: 200 sheets; Speed: up to 200 ipm (duplex); Sizes: 4.9 x 5 in. to 11.7 x 17 in. / 125 x 138 mm to 297 x 432 mm Bypass Tray: 100 sheets; Custom sizes: 4.25 x 5.5 to 11 x 17 in. / A6 to A3 Trays 1-2: 500 sheets each; Custom sizes: 5.5 x 8.5 to 11 x 17 in. / A5 to A3 High Capacity Tandem Tray: 3,600-sheets total (1,600 and 2,000 sheets); Size 8.5 x 11 in. / A4 Optional High Capacity Feeder (HCF): 4,000 sheets; Size 8.5 x 11 in. / A4 long edge feed HCF Kits (HCF required): 2,000-sheet 11 x 17 in. Short Edge Kit or 2,000-sheet Letter/Legal Short Edge Kit Envelope Tray (replaces Tray 2): Up to 50 envelopes: #10 commercial, monarch, DL, C5 Paper Output / Finishing Standard Offset Catch Tray: 300 sheets Optional Basic Office Finisher (5845 only): 1,000 + 250-sheet trays, 30-sheet single-position stapling Office Finisher: 2,000 + 250-sheet trays, 50-sheet multi-position stapling, optional hole punch Office Finisher with Booklet Maker: 2,000 + 250-sheet trays, 50-sheet multi-position stapling, saddle-stitch booklet making, optional hole punch High Volume Finisher (HVF): 3,000 + 250-sheet trays, 100-sheet multi-position stapling, optional hole punch High Volume Finisher with Booklet Maker: 3,000 + 250-sheet trays, 100-sheet multi-position stapling, saddle-stitch booklet making, optional hole punch Z Fold / C Fold Unit (with HVF with Booklet Maker): Adds letter-size Z- and C-folding Post Process Inserter (with HVF and with HVF with Booklet Maker): Adds preprinted inserts Convenience Stapler: 50-sheet stapling (based on 20 lb. bond), includes Work Surface 1 Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis. Xerox® WorkCentre® 5845/5855 For more detailed specifications, go to www.xerox.com/office/WC5845_55Specs. To view a product video, visit www.xerox.com. Build and configure your own Xerox® WorkCentre 5800 series multifunction printer at www.buildyourownxerox.com/connectkey. ©2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, ConnectKey®, Global Print Driver®, Scan to PC Desktop®, WorkCentre®, Xerox Extensible Interface Platform® and Xerox Secure Access Unified ID System® are trademarks of Xerox Corporation in the United States and/ or other countries. Mopria™ is a trademark of the Mopria Alliance. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this brochure is subject to change without notice. Updated 5/14 BR8710 610P730383D W58BR-01UF WorkCentre 5865/5875/5890 Multifunction Printer Superior productivity through leading-edge simplicity. Xerox® WorkCentre® 5865/5875/5890 Tabloid-size Black-and-white Multifunction Printer Empowering a higher level of productivity requires a new mindset. You need an office technology solution that simply gets it done, behind the scenes, and frees your staff to work the way they want, while focusing on the work that really matters. You need a new kind of simplicity that streamlines department-level workloads, plus the advanced capabilities that enable your team to work more cost- effectively, more securely, and with greater flexibility. You need the solutions enabled by the Xerox® ConnectKey® Technology and our WorkCentre® 5865/5875/5890. Illuminated Paper Path The WorkCentre 5865/5875/5890 features an illuminated paper path, which makes user access even easier. 3 • Great features – your choice of speeds. With fast copying and printing – up to 65, 75 or 90 ppm – there’s more than enough speed to meet your department-level workload. But if your business demands workgroup productivity, consider the fast but lower- speed models in the WorkCentre 5800 series family: the WorkCentre 5845 or 5855, for great performance up to 55 ppm. • Scanning at up to 200 images per minute. Single-pass color scanning enables faster electronic distribution of full-color documents for more effective and impressive communications. • Single touch scanning. Use the Single Touch Scan feature to create a dedicated, easy-to- locate scan button directly on the color touch screen interface. Assign the Single Touch Scan button its own scanning workflow for fast document distribution and archiving. • Higher paper capacity, more flexibility. Print more for longer with a total paper capacity of up to 8,700 sheets. Multiple finishing options, from basic to advanced, give you the flexibility your workload requires. • Exceptional print and copy quality. With superior fine-line definition, shadows and highlights, your copies truly look like the original. • Walk-up simplicity. Print from and scan to any USB memory device for faster document delivery when you’re not at your computer. • Your print job, your priority. The Print Around feature eliminates extended printing delays by holding a job in need of resources (such as a different paper size) and printing the next job in the queue. • Customize your solutions. Xerox Extensible Interface Platform® Serverless technology allows creation of applications to run on ConnectKey-enabled MFPs without the need for additional IT infrastructure. This allows you to simplify and personalize the usability of your device with a range of capabilities from support applications to scanning. A new way of working. Large workgroups succeed because they’re productive, flexible and reliable. You need an office technology solution that matches those strengths. Which is why we designed the Xerox® WorkCentre® 5865/5875/5890 with a powerful mix of features and capabilities that handle your heavy workload in ways you never imagined. Conservation Built-in Get a powerful multifunction printer that includes a number of environmental features. • Power save with quick start-up conserves electricity during downtime while keeping the device ready for action. • Full compliance with the EU Restriction of Hazardous Substances (RoHS) Directive, Environmental Choice, EPEAT and the stringent ENERGY STAR® TEC Version 1.2 standards. • Multiple print settings are available that allow for reduced impact on the environment. Options include default two-sided printing, proof print, printing on recycled paper and draft mode. • Our innovative Earth Smart print driver settings let you select the most environmentally conscious print options. 4 • Leading-edge color touch screen user interface. Provides the comfortable look and feel Xerox is known for and features bright, intuitive icons and easy access to all major functions directly from the home screen. • Less user intervention means less downtime. Our new, more efficient toner lasts longer and can be replaced quickly by any user and provides superior image quality. • A help desk at your fingertips. Get quick, easy, step-by-step troubleshooting assistance – like tips for sending a scan via email – with embedded help videos right on the user interface. • Xerox® Online Support. Stay up and running with instant access to searchable online help right at the device’s front panel or in the print driver. You get the same information our Product Support Specialists use when resolving printer problems, assisting with error codes, print quality, media jams, software installation, and more. • A truly universal print driver. Xerox® Global Print Driver® lets IT administrators install, upgrade and manage Xerox® and non-Xerox® devices from a single driver. It provides a consistent, easy-to-use interface for end- users, reducing the number of support calls, and simplifying print services management. • Advanced copy and print features. The WorkCentre 5865/5875/5890 greatly simplifies everyday office tasks, providing plenty of support for specialized print applications including Annotation, Bates Stamping, ID Card Copy, tab print capability and page-level programming. • Consistent user experience. The WorkCentre 5865/5875/5890 features the same controller technology as our other latest- Powerful Partnerships The WorkCentre 5865/5875/5890 series includes McAfee® technology integration, resulting in the industry’s first lineup of multifunction printers that protect themselves from potential outside threats. McAfee’s whitelisting technology ensures only safe, pre-approved files or functions are executed on your devices, minimizing the need to manually update software levels against new security threats. Also, seamless integration with the Xerox® Managed Print Services toolset and McAfee ePolicy (ePO) allows for easy tracking and monitoring. Plus, automatic Cisco® TrustSec Identity Services Engine (ISE) integration provides comprehensive visibility of all Xerox® ConnectKey®-enabled MFPs’ endpoints to enforce IT-centric security policies and compliance. • Protect your confidential information. Safeguard all sensitive data with encrypted PDF files for scanning; hard drive encryption, compliant with the 256-bit AES FIPS 140-2 standard; and Image Overwrite with a 3-pass scrub process to ensure total deletion of all data fragments. • Prevent unauthorized access. Permit only authorized users to access the device with Xerox user permissions, network authentication, IP filtering, and smart card, role-based and function-level login. • Manage threats proactively. As new threats emerge, Xerox proactively monitors security clearinghouses for new vulnerabilities and provides patches when necessary, ensuring your equipment stays current and your data is kept safe. Plus, you can receive up-to- the-minute updates via RSS feeds and stay informed via www.xerox.com/security. • Stay compliant with regulations. WorkCentre 5865/5875/5890 devices comply with the latest security standards across industries, including government, finance and healthcare. These include Common Criteria, HIPAA, Data Protection Act, COBIT and more. These devices can conform to any standard, with controls available to match your needs. • Gain complete visibility. Prevent IP theft and ensure non-repudiation by having total visibility into the device and network. With security policy management and tracking of most activities on the device with Audit Log, you can know who accessed what, when and details of most interactions with the device. Don’t risk your sensitive information. Working at peak performance means nothing if the data that’s critical to the success of your business isn’t fully safeguarded. And network multifunction devices are potential points of entry for malicious activities. That’s why the Xerox® Remote Control Panel Remotely and securely operate the WorkCentre 5865/5875/5890 control panel from any office PC as though you were standing at the device. The Remote Control Panel allows IT staff to remotely view and control the user interface and makes it easier and more convenient to train users. And during a remote session, walk-up users are notified at the device to prevent simultaneous system changes. Plus, advanced print drivers and free device management tools let you remotely monitor real-time performance and available resources for greater uptime. 6 The Freedom of Uninhibited Mobility Whether at work or working away, the Xerox® WorkCentre® 5865/5875/5890 provides powerful, helpful technologies with barrier- free accessibility. Now, office staff can control device functions from any workstation, while mobile professionals stay connected to the communications tools and productivity solutions offered by the WorkCentre 5865/5875/5890 – for more flexibility, anywhere. • Optional Wi-Fi connectivity. Administrators can connect the WorkCentre 5800 series devices anywhere, without the need for network cabling. • Apple® AirPrint™. Print email, photos and important office documents directly from your Apple iPhone® or iPad® with no drivers to install. • Xerox® Mobile Print, and more. Take the mystery and anxiety out of wireless and mobile device printing. Xerox has all the options to enable secure, accurate printing from most mobile devices, to any printer or multifunction printer, regardless of brand. Whether offsite or onsite, learn more about why Xerox is the only choice for today’s mobile professionals by visiting www.xerox.com/mobile. • Mopria™ certified. Mopria certification simplifies the mobile printing experience for tablets and smartphones to many printing devices, including the WorkCentre 5800 Series. Real business for the real world. Today’s pace of business requires anytime, anywhere access to the technology that makes your work easier. You need a real-world solution that bridges the gap between workplace productivity and the tasks that have to get done beyond your office walls. Our mobile solutions empower today’s professionals to get real work done in the office and on the go, providing the freedom and flexibility to keep pace with the demands of your business – wherever it takes you. Paper Input 1 Single-pass Automatic Document Feeder scans documents as fast as 200 images per minute. 2 100-sheet Bypass Tray handles heavy paper up to 80 lb. cover. 3 Two 500-sheet universal trays are adjustable up to 11 x 17 in. 4 Optional Envelope Kit (replaces Tray 2) provides trouble-free feeding of 50 envelopes. 5 High Capacity Tandem Tray holds a total of 3,600 sheets of letter-size paper. 6 4,000-sheet letter-size High Capacity Feeder (optional) can increase total capacity to 8,700 sheets. Or add the 2,000-sheet Short-Edge Kit in either letter/legal size or 11 x 17 in. size. Finishing Options 7 Multiple finishing options let you add the capabilities that are right for individual workgroups. Choose basic features like staple and hole punch, or advanced capabilities to produce paginated, saddle-stitched and folded booklets and Z and C-folded brochures. Extend Your Possibilities Whether scanning and managing documents on your office network or a hosted cloud on the Internet, you can access scan workflow solutions right from any WorkCentre 5865/5875/5890 thanks to the power of Xerox® Workflow Solutions, built on our Xerox Extensible Interface Platform®. These are just a few of the many examples of Xerox® Workflow Solutions*: • Xerox® ConnectKey® for SharePoint® or Xerox® ConnectKey® for DocuShare®. Scan files directly into Microsoft® SharePoint or Xerox® DocuShare® and other Windows® folders. Plus, you’ll go beyond basic file storage and PDF creation by automatically converting documents to intelligent, structured data with easy file naming and routing tools. • Xerox® ConnectKey® Share to Cloud. Our cloud-based scanning solution provides easy, secure, scalable scanning to popular cloud- based repositories such as Google Docs™, SalesForce.com, Office 365 and Dropbox™, using custom-designed workflows that leverage our Xerox Extensible Interface Platform® technology. Learn more about Xerox® Workflow Solutions at www.office.xerox.com/software- solutions. * Optional solutions may vary by geography. 1 2 4 3 6 7 5 Xerox® WorkCentre® 5945/5955 Optimized for: Productivity Scanning Security Networking Solutions Wi-Fi For more detailed specifications, go to www.xerox.com/office/WC5865_75_90Specs. To view a product video, visit www.xerox.com. Build and configure your own Xerox® WorkCentre 5800 series multifunction printer at www.buildyourownxerox.com/connectkey. ©2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, ConnectKey®, DocuShare®, Global Print Driver®, Scan to PC Desktop®, WorkCentre®, Xerox Extensible Interface Platform® and Xerox Secure Access Unified ID System® are trademarks of Xerox Corporation in the United States and/or other countries. Mopria™ is a trademark of the Mopria Alliance. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this brochure is subject to change without notice. Updated 5/14 BR8562 610P730384E W5ZBR-01UF ConnectKey® WorkCentre 5800 series multifunction systems are enabled by the Xerox® ConnectKey® Controller. These simple-to-implement systems give you real, practical solutions that easily streamline how you communicate, process and share important information, simplify complex paper-driven tasks, and drive down costs while keeping your data secure. For more information, go to www.xerox.com/connectkey. Device Specifications WorkCentre 5865 WorkCentre 5875 WorkCentre 5890 Speed Up to 65 ppm Up to 75 ppm Up to 90 ppm Duty Cycle1 Up to 250,000 pages / month Up to 300,000 pages / month Up to 400,000 pages / month Hard Drive / Processor / Memory Minimum 160 GB / 1 GHz Dual-core / 2 GB Connectivity 10/100/1000Base-T Ethernet, High-Speed USB 2.0 direct print, Optional Wi-Fi (with Xerox® USB Wireless Adapter) Controller Features Unified Address Book, Remote Control Panel, Online Support (accessed from the user interface and print driver), Configuration Cloning Copy and Print Copy and Print Resolution Copy: Up to 600 x 600 dpi; Print: Up to 4800 x 1200, 256 shades of gray First-print-out Time (as fast as) 2.9 seconds Page Description Languages Adobe® PostScript® 3™, PDF, PCL® 5c / PCL 6, HP-GL2™, XML Paper Specification (XPS®) (Optional) Print Features Print from USB, Earth Smart Driver Settings, Job Identification, Booklet Creation, Store and Recall Driver Settings, Bi-directional Status, Scaling, Job Monitoring Mobile Printing Apple AirPrint, Xerox® PrintBack, Xerox® Mobile Print (Optional), Xerox® Mobile Print Cloud (Optional), Mopria™ certified Scan Standard Scan to Network, Scan to Email, Scan to Folder, Scan to SMB or FTP, Text Searchable PDF, PDF/A, XPS, Linearized PDF, JPEG, TIFF, Scan to USB Memory Device, Single Touch Scanning, TWAIN Support Optional ConnectKey® for SharePoint®, ConnectKey® for DocuShare®, ConnectKey® Share to Cloud, Xerox® Scan to PC Desktop® SE and Professional, numerous solutions available through various Xerox Business Innovation Partners Fax Standard Internet Fax, Fax Build Job, Network Server Fax Enablement Optional Fax Forward to Email or SMB, Walk-up Fax (one-line and two-line options, includes LAN Fax) Security Standard McAfee® Embedded, McAfee ePolicy (ePO) Compatible, HDD Overwrite, 256-bit Encryption (FIPS 140-2 compliant), Common Criteria Certification (ISO 15408), Secure Print, Secure Fax, Secure Scan, Secure Email, Cisco® TrustSec Identity Services Engine (ISE) Integration, Network Authentication, SSL, SNMPv3, Audit Log, Access Controls, User Permissions Optional McAfee Integrity Control, Xerox Secure Access Unified ID System®, Smart Card Enablement Kit (CAC/PIV/.NET) Accounting Standard Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement Optional Equitrac Express®, Equitrac Office®, Equitrac Professional®, YSoft® SafeQ®, other network accounting solutions available through various Xerox Business Innovation Partners Paper Input Standard Single-pass Automatic Document Feeder: 200 sheets; Speed: up to 200 ipm (duplex); Sizes: 4.9 x 5 in. to 11.7 x 17 in. / 125 x 138 mm to 297 x 432 mm Bypass Tray: 100 sheets; Custom sizes: 4.25 x 5.5 to 11 x 17 in. / A6 to A3 Trays 1-2: 500 sheets each; Custom sizes: 5.5 x 8.5 to 11 x 17 in. / A5 to A3 High Capacity Tandem Tray: 3,600-sheet total (1,600 and 2,000 sheets); Size 8.5 x 11 in. / A4 Optional High Capacity Feeder (HCF): 4,000 sheets; Size 8.5 x 11 in. / A4 long edge feed HCF Kits (HCF required): 2,000-sheet 11 x 17 in. Short Edge Kit or 2,000-sheet Letter/Legal Short Edge Kit Envelope Tray (replaces Tray 2): Up to 50 envelopes: #10 commercial, monarch, DL, C5 Paper Output / Finishing Standard Offset Catch Tray (5865/5875 only): 300 sheets Optional Office Finisher (5865/5875 only): 2,000 + 250-sheet trays, 50-sheet multi-position stapling, optional hole punch Office Finisher with Booklet Maker (5865/5875 only): 2,000 + 250-sheet trays, 50-sheet multi-position stapling, saddle-stitch booklet making, optional hole punch High Volume Finisher (HVF): 3,000 + 250-sheet trays, 100-sheet multi-position stapling, optional hole punch High Volume Finisher with Booklet Maker: 3,000 + 250-sheet trays, 100-sheet multi-position stapling, saddle-stitch booklet making, optional hole punch Z Fold / C Fold Unit (with HVF with Booklet Maker): Adds letter-size Z- and C-folding Post Process Inserter (with HVF and with HVF with Booklet Maker): Adds preprinted inserts Convenience Stapler: 50-sheet stapling (based on 20 lb. bond), includes Work Surface 1 Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis. Xerox® WorkCentre® 5865/5875/5890 Xerox® Phaser® 6500 Color Printer and WorkCentre® 6505 Color Multifunction Printer The right colors, the easy way Phaser® 6500 and WorkCentre® 6505 Letter-size Color Printer and Color Multifunction Printer The colors your business needs The Phaser 6500 color printer and WorkCentre 6505 color multifunction printer give your important documents a powerful, colorful boost. • Outstanding print quality. A print resolu- tion of up to 600 x 600 x 4 dpi makes your printed communications stand out and grab attention. • True Adobe® PostScript® 3™. Count on consistently precise print jobs with bright, true colors and superior graphics. • Advanced toner technology. Xerox-exclusive EA Toner uses particles engineered for uniform size and shape, producing superior image detail and line definition, and text that’s sharp and clear. • Always the right color. PAnTonE® Color approved solid-color simulations and Xerox color correction technology ensure results that match your expectations. Ready to help We designed the Phaser 6500 and WorkCentre 6505 as simple color devices that support single users and small workteams. • Print and go. Work quickly with print speeds of up to 24 ppm for color and black-and-white (letter) or 23 ppm for color and black-and- white (A4). • More productivity for more people. Connect and go, thanks to built-in networking and seamless compatibility with mixed-user envi- ronments, including PC, Macintosh and Linux. • Easy management. With Xerox CentreWare® IS, remote device administration is handled with ease right from your computer’s browser. • Out of color toner? our Run Black feature lets you continue printing with black until you can replace toner. • Total peace of mind. our standard one-year on-site warranty is backed by the industry-lead- ing Xerox Total Satisfaction Guarantee. Easy on your environment From arrival to disposal, the Phaser 6500 and WorkCentre 6505 help you meet today’s envi- ronmental challenges. • Print more, use less. Whether you choose manual two-sided printing or upgrade to con- venient automatic duplexing, you’ll conserve paper for reduced costs and lower environ- mental impact. • Toner-only cartridges. With minimal packaging, our toner-only cartridges allow for 80% less waste than comparable color devices, using integrated print cartridges. • A perfect fit. Both devices feature a small footprint, which allows for easy integration within your work space, whether on your desk or in a shared location. • The quiet partner. Engineered for extra-quiet operation to minimize impact on busy offices. Productivity, accelerated. The WorkCentre 6505 color multifunction printer builds on the outstanding print performance found in the Phaser 6500, delivering a host of powerful productivity tools designed to make your daily office tasks more efficient than ever. 1 4 6 5 7 8 2 3 1 The WorkCentre 6505 includes an intuitive front panel for configuring device settings and programming jobs. 2 A 35-sheet automatic document feeder handles media sizes from 5.5 x 5.5 in. to 8.5 x 14 in. 3 A front-side USB port allows users to quickly print from or scan to any standard USB memory device. 4 Powerful scanning capabilities include Scan to Email, Network Scanning, Direct Scan to Applications including optical Character Recognition, and Scan to USB memory device. 5 Standard copy features include ID Card Copy, N-up, auto fit, cloning, collate and more. 6 Send faxes from the network using LAn Fax, or take advantage of full walkup fax features such as speed dial, remote receive and fax broadcast. 7 A standard 533 MHz processor and 256 MB memory (expandable to 768 MB) let the WorkCentre 6505 easily handle a heavy workload — even a steady stream of pages with graphics, photos and charts. 8 optional 250-sheet paper tray increases capacity to 500 sheets — enough to load a full ream of paper. WorkCentre® 6505 Quick Facts • Print up to 24 ppm (letter) or 23 ppm (A4) • 600 x 600 x 4 dpi • Optional automatic two-sided printing* • Powerful 533 MHz processor • Robust 40,000 pages/month duty cycle • 256 MB memory, expandable to 768 MB • First page out time of 12 seconds color, and black-and-white * Standard on DN configuration WxDxH: 16.9 x 21.4 x 23 in. 430 x 544 x 584 mm Copy / Print / Scan / Fax / Email 8.5 x 11 in. / A4 24 ppm letter / A4 23 For more information, call 1-877-362-6567 or visit us at www.xerox.com/office ©2011 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corpora- tion. XEROX®, XEROX and Design®, CentreWare®, Phaser® and WorkCentre® are trademarks of Xerox Corporation in the United States and/or other countries. Adobe® and PostScript® 3™ are registered trademarks or trademarks of Adobe Systems, Incorporated. PCL® is a registered trademark of Hewlett-Packard. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective manufacturers. The information in this brochure is subject to change without notice. Updated 4/11 610P730196A 650BR-01UB Speed Phaser 6500N Phaser 6500DN WorkCentre 6505N WorkCentre 6505DN Up to 24 ppm color and black-and-white (Letter) / 23 ppm color and black-and-white (A4) Duty Cycle Up to 40,000 pages / month1 Paper Handling Paper input Standard nA Automatic Document Feeder (ADF): 35 sheets: Custom Sizes: 5.5 x 5.5 in. to 8.5 x 14 in. / 139.7 x 139.7 mm to 215.9 x 355.6 mm Manual Feed Slot: 1 sheet; Custom sizes: 3 x 5 in. to 8.5 x 14 in. / 76 x 127 mm to 216 x 356 mm Tray 1: 250 sheets; Custom sizes: 3 x 5 in. to 8.5 x 14 in. / 76 x 127 mm to 216 x 356 mm optional Tray 2: 250 sheets; Custom sizes: 5.8 x 8.3 in. to 8.5 x 14 in. / 148 x 210 mm to 216 x 356 mm Paper output 150 sheets face down Automatic two-sided printing optional Standard optional Standard Print First-page-out-time As fast as 13 seconds color / 12 seconds black-and-white As fast as 12 seconds color / 12 seconds black-and-white Resolution (max) Up to 600 x 600 x 4 dpi Processor 400 MHz 533 MHz Memory (std / max) 256 MB / 768 MB Connectivity USB 2.0, 10/100/1000Base-T Ethernet Page description languages Adobe® PostScript® 3™, PCL® 6 emulation Print features Standard PAnTonE® Color approved solid-color simulations, N-up, Fit to page, Booklet printing, Skip blank pages, Run black, Covers/Separators2, Poster printing2, Watermarks2, overlays2, Banner sheets2, Draft mode2 optional3 Secure print, Proof print, Personal print, Saved print, RAM collation Copy First-copy-out-time nA As fast as 20 seconds color / 13 seconds black-and-white Copy resolution 600 x 600 dpi Copy features 1 sided to 2 sided copying4, Reduce/enlarge (25%-400%), N-up copying, Auto fit, Cloning, Collate, ID Card Copy, Edge erase Fax Fax features5 nA 33.6 Kbps with MH/MR/MMR/JBIG/JPEG compression, Secure fax receive, Lighter / darker, Polling, Remote receive (with external phone), Junk fax protection, Fax forwarding, Delay send, Broadcast, Address book (up to 200 speed dials, 6 group dials), Resolution up to 400 x 400 dpi, LAn Fax (Send) Scan Scan destinations nA Scan to Email (local address book or LDAP integration), Network Scanning via FTP (server) and SMB (server or computer), Direct Scan to Applications including OCR, USB Memory Device Scan features Up to 1200 x 1200 dpi resolution, 24-bit color / 8-bit grayscale, PDF / JPEG / TIFF (single and multi-page) / XDW, Xerox Scan to PC Desktop® Personal Edition Security Secure HTTPS (SSL), IPsec, 802.1x Authentication, IPv6, SNMPv3, Audit Log, IP Filtering Warranty one-year on-site warranty, Xerox Total Satisfaction Guarantee 1 Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis.; 2 Accessed via PCL driver.; 3 Requires optional Productivity Kit with 512 MB memory.; 4 requires DN model or optional duplex unit; 5 Analog phone line required Device Management CentreWare® Internet Services, CentreWare Web, PrintingScout®, Email alerts, Apple® Bonjour Print Drivers Windows® XP, Vista, Server 2003, Server 2008, 7; Mac OS® version 10.5 and higher; Linux, Xerox Global Print Driver®, Xerox Mobile Express Driver® WorkCentre 7220/7225 Multifunction Printer Meet today’s tasks, build tomorrow’s opportunities. Xerox® WorkCentre® 7220/7225 Tabloid-size Color Multifunction Printer Growing your business means being smart about the way you work. It means acquiring technology that can boost productivity, simplify tasks and keep costs in check. It means finding new efficiencies, safeguarding critical information and opening doors to creative and timely solutions for your customers. Most important, it requires having a true partner on your side that can deliver complete solutions for today’s most critical business problems – and keeping you one step ahead of future needs. Growing your business starts right here, right now, with the solutions enabled by the Xerox® ConnectKey® Technology and our Xerox® WorkCentre® 7220/7225. Extend Your Possibilities Transform the way your organization gets vital work done with the power of Xerox® Workflow Solutions, built on the Xerox Extensible Interface Platform®. Whether scanning and managing documents on your office network or a hosted cloud on the Internet, you can access scan workflow solutions right from any WorkCentre 7220/7225 device. • Xerox® ConnectKey® for SharePoint® or Xerox® ConnectKey® for DocuShare®. Scan files directly into Microsoft® SharePoint or Xerox® DocuShare® and other Windows® folders. Plus, you’ll go beyond basic file storage and PDF creation by automatically converting documents to intelligent, structured data with easy file naming and routing tools. • Xerox® ConnectKey® Share to Cloud. Our cloud-based scanning solution provides easy, secure, document conversion and scanning to popular cloud- based repositories such as Google Docs™, SalesForce.com, Office 365 and Dropbox™, using custom-designed workflows that leverage our Xerox Extensible Interface Platform® technology. Learn more about Xerox® Workflow Solutions at www.office.xerox.com/ software-solutions. Stay connected and productive – anytime, anywhere. Enabled by ConnectKey®, the Xerox® WorkCentre® 7220/7225 offers mobile printing and scanning solutions that integrate fully with cloud-based technologies and mobile devices. You’ll benefit from enhanced convenience, increased productivity and more flexibility, regardless of location. • Optional Wi-Fi connectivity. Optional Wi-Fi connectivity lets administrators connect WorkCentre 7220/7225 devices anywhere, without the need for network cabling. • Apple® AirPrint™. Print email, photos and important office documents directly from your Apple iPhone® or iPad® with no drivers to install. • Mopria™ certified. Mopria certification simplifies the mobile printing experience for tablets and smartphones to many printing devices, including the WorkCentre 7200 Series. • Xerox® Mobile Print and more. Take the mystery and anxiety out of wireless and mobile device printing. Xerox has all the options to enable secure, accurate printing from most mobile devices, to any printer or multifunction printer, regardless of brand. Whether offsite or onsite, learn Remote Control Panel Remotely operate the Xerox® WorkCentre® 7220/7225 control panel from any office PC as though you were standing at the device. The Remote Control Panel makes it easier and more convenient to train users and for IT staff to remotely view and monitor the user interface. And during a remote session, walk-up users are notified at the device to prevent simultaneous system changes. Plus, advanced print drivers and free device management tools let you remotely monitor real-time performance and available resources for greater uptime. 4 The perfect touch for optimizing your workflow. The brightly illuminated color touch screen is your starting point for great work and gives you fingertip access to a wealth of standard workflow-optimizing capabilities. A simple touch is all it takes to scan files to your USB or mobile devices, to your email account or across your network. You can even create searchable and secure PDFs, quickly and easily. The Xerox® WorkCentre® 7220/7225 lets you do all this and more – without time-consuming and costly software and middleware add-ons. • Enhanced address book with favorites. Quickly find and share your work for more effective collaboration, to move information into critical systems for faster decision- making and rapid response time. Xerox® ConnectKey® Technology enables features like the enhanced address book with favorites, which lets you seamlessly import your existing contacts and roll them out to multiple ConnectKey devices. • Xerox® Online Support. Stay up and running with instant access to searchable online help right at the device’s front panel or in the print driver. You get the same information our Product Support Specialists use when resolving printer problems, assisting with error codes, print quality, media jams, software installation, and more. • Helpful walk-up features. Onboard tools help you address potential issues, enabling multifunction printers built on ConnectKey to stay more productive, longer. And when help’s needed, speed is the key. That’s why we put Embedded Help Videos that anyone can follow right on the front panel for fast assistance. • Customize your solutions. Serverless Xerox Extensible Interface Platform® applications allow building of secure ConnectKey Applications to run on ConnectKey-enabled MFPs, without the need for complex IT setup. Powerful Partnerships The WorkCentre 7220/7225 devices include McAfee® technology integration, resulting in the industry’s first lineup of multifunction printers that protect themselves from potential outside threats. McAfee’s whitelisting technology ensures only safe, pre-approved files or functions are executed on your devices, minimizing the need to manually update software levels against new security threats. Also, seamless integration with the Xerox® Managed Print Services toolset and McAfee ePolicy (ePO) allows for easy tracking and monitoring. Plus, automatic Cisco® TrustSec Identity Services Engine (ISE) integration provides comprehensive visibility of all Xerox® ConnectKey®-enabled MFPs’ endpoints to enforce IT-centric security policies and compliance. 5 • Protect your confidential information. Safeguard all sensitive data with encrypted PDF files for scanning; complete hard drive encryption, compliant with the 256-bit AES FIPS 140-2 standard; and Image Overwrite with a 3-pass scrub process to ensure total deletion of all data fragments. • Prevent unauthorized Access. Permit only authorized users to access the device with Xerox user permissions, network authentication, IP filtering, and smart card, role-based and function-level login. • Manage threats proactively. As new threats emerge, Xerox proactively monitors security clearinghouses for new vulnerabilities and provides patches when necessary, ensuring your equipment stays current and your data is kept safe. Plus, you can receive up-to- the-minute updates via RSS feeds and stay informed via www.xerox.com/security. • Stay compliant with regulations. Xerox® WorkCentre® 7220/7225 devices comply with the latest security standards across industries, including government, finance and healthcare. These include Common Criteria, HIPAA, Data Protection Act, COBIT and more. These devices can conform to any standard, with controls available to match your needs. • Gain complete visibility. Prevent IP theft and ensure non-repudiation by having total visibility into the device and network. With security policy management and tracking of all activity on the device with Audit Log, you can know who accessed what, when and details of most interactions with the device. Comprehensive security for complete data protection. For the success of your business, it’s critical that sensitive information stays protected. That’s why we deploy the most complete set of features, technologies, Keep your costs under control. User Permissions allow the ability to restrict access to print features by user, group, time of day, or by application. For example, rules can be set so that all Microsoft® Outlook® emails automatically print in duplex mode and in black-and- white; and all PowerPoint® presentations print in color. 6 Affordable color that makes an impact. With the Xerox® WorkCentre® 7220/7225, you’ll impact your bottom line – and impress your customers – with color that’s as bold as it is affordable. • Customize your print driver settings for economy and efficiency. For example, choose N-up for printing multiple pages on a single sheet as your default. Adjust settings for specific applications, such as always printing emails in black-and-white. • Print responsibly. By default, our print driver is set to two-sided printing, and the Earth Smart feature allows you to select other default settings that encourage responsible usage, such as no printing banner pages. • Easy, accurate billing. WorkCentre 7220/7225 devices connect to the network to automatically submit meters reads and automate supplies replenishment. • Manage and track device usage. Xerox® Standard Accounting provides reports for greater cost control of all device functions. Advanced solutions from Xerox Business Innovation Partners deliver even more helpful tools for larger office environments. Real cost savings for real-world challenges. Your business depends on keeping costs in check. With Xerox, you can gain an important competitive advantage with innovative tools that help you save time, control costs, simplify the way you manage printing in your office, and get a significant return on your investment. 1 3 2 5 4 4 Environmental Features The WorkCentre 7220/7225 delivers cutting-edge features to help reduce energy consumption. • EA Toner. Our EA Toner with ultra low- melt technology achieves minimum fusing temperature at 68 degrees F (20 degrees C) lower than conventional toner for even more energy savings and brilliant glossy output even on ordinary paper. • Work quietly. Our quietest workgroup color MFP stays productive while emitting low noise levels. • LED scanner. The power consumption of the scanner using LED lighting is 1/3 of traditional scanners using fluorescent lamps. • Energy Management. With Cisco EnergyWise, enabled by Xerox® Power MIB (Management Information Base), you can control, manage and report your device’s power consumption information, and set optimal power states and timeout intervals. • Earth-smart printing. Our innovative new Earth Smart feature allows you to choose the most environmentally sensitive options for your print jobs. • ENERGY STAR® and EPEAT qualified. WorkCentre 7220/7225 devices meet the stringent ENERGY STAR requirements for energy use, and the EPEAT comprehensive environmental rating system. 1 With a compact footprint, the WorkCentre 7220/7225 delivers more functionality while taking up less space. Add basic finishing capabilities with the Integrated Office Finisher without increasing the footprint. 2 The Duplex Automatic Document Feeder holds 110 sheets of paper. 3 50-sheet bypass tray for specialty media and sizes. 4 Choose the configuration that meets your needs: a two-520-sheet tray with stand configuration holding up to 1,040 sheets of 11 x 17 in. paper, or a four-tray configuration holding up to 2,080 sheets. 5 Office Finisher LX (with Booklet Maker option) provides advanced finishing functions at a value price. Xerox® WorkCentre® 7220/7225 Optimized for: Scanning Wi-Fi Security Networking Sustainability Solutions ConnectKey® WorkCentre 7220/7225 multifunction systems are enabled by the Xerox® ConnectKey® Controller. These simple-to-implement systems give you real, practical solutions that easily streamline how you communicate, process and share important information, simplify complex paper-driven tasks, and drive down costs while keeping your data secure. For more information, go to www.xerox.com/connectkey. Device Specifications WorkCentre 7220 WorkCentre 7225 Speed Up to 20 ppm color and black-and-white Up to 25 ppm color and black-and-white Duty Cycle1 Up to 50,000 pages / month Up to 60,000 pages / month Hard Drive / Processor / Memory Minimum 160 GB / 1.2 GHz Dual-core / 2 GB system plus 1 GB page memory Connectivity 10/100/1000Base-T Ethernet, High-Speed USB 2.0 Direct Print, Optional Wi-Fi (with Xerox® USB Wireless Adapter) Controller Features Unified Address Book, Remote Control Panel, Online Support (accessed from the user interface and print driver), Configuration Cloning Copy and Print Copy Resolution Up to 600 x 600 dpi Print Resolution Up to 2400 x 600 image quality First-copy-out Time (as fast as) 8.4 seconds color / 7.1 seconds black-and-white from the Platen 8.7 seconds color / 7.2 seconds black-and-white from the Platen First-print-out Time (as fast as) 8.8 seconds color / 7.0 seconds black-and-white 9.1 seconds color / 7.1 seconds black-and-white Page Description Languages PCL® 5c / PCL 6, XML Paper Specification (XPS®), Adobe® PostScript® 3™ (Optional), PDF2 Print Features Print from USB2, Earth Smart Driver Settings, Job Identification, Store and Recall Driver Settings, Bi-directional Real-time Status, Color By Words3, Application Defaults, Two-sided Printing (as default) Mobile Printing Apple AirPrint, Xerox® PrintBack, Xerox® Mobile Print Solution (Optional), Xerox® Mobile Print Cloud (Optional), Mopria™ certified Scan Standard Scan to Network, Scan to Email, Scan to Folder, Scan to SMB or FTP, Scan to USB Memory Device, Single Touch Scanning, Text Searchable PDF, PDF/A, XPS, Linearized PDF, JPEG, TIFF, Single/Multi-page PDF, TIFF, TWAIN Support Optional ConnectKey® for SharePoint®, ConnectKey® for DocuShare®, ConnectKey® Share to Cloud, Xerox® Scan to PC Desktop® SE or Professional, numerous solutions available through various Xerox Business Innovation Partners Fax Standard Internet Fax, Fax Build Job, Network Server Fax Enablement Optional Fax Forward to Email or SMB, Walk-up Fax (one-line and two-line options, includes LAN Fax) Security Standard McAfee® Embedded, McAfee ePolicy (ePO) Compatible, Hard Drive Image Overwrite, HDD 256-bit Encryption (FIPS 140-2 compliant), Common Criteria Certification (ISO 15408), Secure Print with Timed Deletion, Secure Fax, Secure Scan, Secure Email, Cisco® TrustSec Identity Services Engine (ISE) Integration, Network Authentication, SSL, SNMPv3, Audit Log, Access Control Feature, User Permissions Optional McAfee Integrity Control, Smart Card Enablement Kit (CAC/PIV/.NET), Xerox Secure Access Unified ID System® Accounting Standard Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement Optional Equitrac Express®, Equitrac Office®, Equitrac Professional®, YSoft® SafeQ®, other network accounting solutions available through Xerox Business Innovation Partners Paper Input Standard Duplex Automatic Document Feeder: 110 sheets; Sizes: 5.5 x 8.5 in. to 11 x 17 in. / 148 x 210 mm to 297 x 420 mm; Custom sizes: 3.3 x 4.9 in. to 11.7 x 17 in. / 85 x 125 mm to 297 x 432 mm Bypass Tray: 50 sheets; Custom sizes: 3.5 x 3.9 in. to 11.7 x 17 in. / 89 x 98 mm to 297 x 432 mm WorkCentre 7220/7225 (Trays 1 and 2 with Stand): 520 sheets each; Sizes: 5.5 x 8.5 in. to 11 x 17 in. / A5 to A3; Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm WorkCentre 7220T/7225T (Trays 1-4): 520 sheets each; Sizes: 5.5 x 8.5 in. to 11 x 17 in. / A5 to A3; Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm Optional Envelope Tray: Up to 60 envelopes: #10 commercial, Monarch, DL, C5; Custom sizes: 3.9 x 5.8 in. to 6.4 x 9.5 in. / 98 x 148 mm to 162 x 241 mm Paper Output / Finishing Standard Dual Catch Trays: 250-sheets each, Lower tray offsets Optional Integrated Office Finisher: 500-sheet stacker, 50 sheets stapled, single-position stapling Office Finisher LX: 2,000-sheet stacker, 50 sheets stapled, 3-position stapling, optional hole-punch, optional booklet maker (score, saddle stitch) Convenience Stapler: staples 50 sheets 1 Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis. 2 PostScript option is required to print PDFs or PostScript files from a thumb drive; 3 Only available in the optional Adobe® PostScript® 3™ driver. Xerox® WorkCentre® 7220/7225 For more detailed specifications, go to www.xerox.com/office/WC7200Specs. To view a product video, visit www.xerox.com. Build and configure your own Xerox® WorkCentre 7220/7225 series multifunction printer at www.buildyourownxerox.com/connectkey. ©2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, ConnectKey®, DocuShare®, Scan to PC Desktop®, WorkCentre®, Xerox Extensible Interface Platform® and Xerox Secure Access Unified ID System® are trademarks of Xerox Corporation in the United States and/or other countries. Mopria™ is a trademark of the Mopria Alliance. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this brochure is subject to change without notice. Updated 5/14 BR8504 610P730386F W7JBR-01UG Xerox® WorkCentre® 7775 Multifunction Printer Exceptionally efficient. Extra secure. Extremely easy. WorkCentre® 7775 Tabloid-size Color Multifunction Printer Productive, easier to use and secure The Xerox WorkCentre 7775 color multifunction printers thrive in document-intensive office environments where the workloads are demanding, security’s a must, and ease-of-use and ease-of-management truly matter. Performance to increase productivity Why crowd the office with multiple devices when one can meet all your needs? The WorkCentre 7775 multifunction printers have the features you use everyday and the power to be true multitaskers. • Up to 75 ppm copy and print speeds. Enhance office productivity with full color at a speedy 50 ppm! • Fast scanning up to 80 ppm (50 ppm in color). Your department can swiftly scan, retrieve, electronically store and distribute documents. • Multiple users can simultaneously perform different tasks at the device – scan, copy, print, transmit faxes and manage the queue – a helpful feature in maximizing business efficiency. • A wide range of finishing options are available. Short production runs can be efficiently handled inhouse, saving time and money. Your processes simplified •Storescanneddocumentsdirectly onthedeviceforexactreprint later,whilealsoretainingthe flexibilitytochangedocument parametersbeforereprinting. •ScantosearchablePDFformatfor universalcompatibilityandeasy archiving,organizing,searching andsharing. •ScantoMailboxstoresfilesonthe device’sharddrive,wheretheycan beprintedanddeletedorretrieved atauser’sdesktop. •ScantoHomeallowsscanningto preassigned“home”destinations —suchasanemailaddress,net- workfolderorFTPdirectory—for fastdocumentroutingatthepush ofabutton. •Improvedscanexportcompression (MRC,JBIG2)reducestrafficon thenetworkandspeedsyourdocu- mentstotheirdestinations. Workflows that make your work easier Xerox® Extensible Interface Platform® is software inside the WorkCentre 7775 multifunction printers that enable personalized solutions you can access right from the device touch screen. Engineered to easily adapt to the needs of any industry, these applications can leverage your existing databases and meet your specific business challenges. Possibilities include: Healthcare Streamline document routing, expedite collaboration. Create personalized scan menus, retrieve scanned files, and route documents to pre-assigned recipients, such as insurance companies and other practitioners, quickly and easily — all from your multifunction printer. Legal Maintain confidentiality, save time. Legal professionals can quickly and securely scan documents to custom network locations — such as case- specific or attorney-specific folders — with access and routing options based on their user ID. Education Focus on teaching, not paperwork. Teachers can use a customized touch- screen interface to access course- specific documents stored on the network — and quickly print them — directly from the multifunction printer. IT IT professionals enjoy ease of integration. Managing applications across a fleet of devices is easy. Make Easier from end to end Running complex jobs doesn’t have to be compli- cated. From the large touchscreen interface and bi-directional print drivers to simple job-based reporting and accounting tools, the WorkCentre 7775 multifunction printers are designed with reliability and ease of use in mind. Easy to use • User intervention is kept to a minimum. Two black toner cartridges means toner lasts longer and can be replaced on the fly. And Smart Kit® technology ensures the device is kept up and running. • New, re-engineered color touch screen interface features bright, intuitive icons and easy access to all major functions directly from the home screen. • Green print features. Automatic earth- friendly print settings allow for not only improved productivity but also for cost sav- ings and environmental sustainability. Options include default duplex, proof print, no banner, recycled paper and draft mode. Easy to manage • Manage every device. Using Xerox® CentreWare® Web, IT administrators can easily install, configure, manage, monitor and report on printers and multifunction devices across the network, regardless of manufacturer. • Smart eSolutions system simplifies ownership, with hands-free, hassle-free, secure administration of Xerox devices for automatic meter reads. • Xerox® Standard Accounting monitors not only the pages your office produces, but also who produced them. Manage access and gather data for print, copy, scan and fax output — black-and-white and color. • Automatic Information Forwarding automatically enables the collection and sending of reports to Xerox for quicker and better service. Intuitive, bidirectional print drivers provide easy access to all output functions. State-of-the-art security We built in the latest network security features, such as tight integration with email security systems, embedded fax functionality which isolates the fax system from other network func- tions, and detailed remote management and alerts through tools such as CentreWare Web. IT managers will appreciate the ability to create an authentication system that not only restricts access to scanning, email and output from the device, but also provides an audit trail of accountability for all device users. Advanced security features: • Network Authentication restricts access to scan, email and network fax features by validating user names and passwords prior to use. With Audit Log capabilities you’ll know who sent what and when. • Secure Print prevents unauthorized viewing by holding jobs in the queue until a PIN is entered, releasing documents to print. Secure Print job submission utilizes IPsec. • Image Overwrite eradicates data by over- writing the disk surface with patterns of data. • Embedded Fax prevents unauthorized device access via the fax subsystem. There is com- plete separation of the fax telephone line and the network connection. • Device Access Password Protection ensures administrative set-up screen and remote network settings cannot be viewed or altered without authentication. • IP Address Restriction (IP Filtering) controls communications with specific network clients. Operates in IPv4 and IPv6 environments. • Secure Scan transmits files using HTTPS (SSL). • Secure Device Administration with HTTPS is enabled through CentreWare. • 802.1X Port Based Network Access Control ensures that devices that are connected to the network have the proper authorization. • Secure Access Unified ID System enables users to log-in at the device with their mag- netic or proximity ID card for secure access to functions that need to be tracked for account- ing or regulatory requirements. How much would it cost your business if the security of critical, sensitive information became compromised? Are you at risk? Safeguard your information TheWorkCentre7775colormulti- functionprintersincorporatesome ofthestrongestsecurityfeatures intheindustry,ensuringthatyour documentproductionworkflow, oftenoverlookedinsecuritychecks, iswell-protected. Security at all points Color used strategically • Nothing gets noticed like color. 2400 x 24 00 dpi output resolution with 256 halftones gives your documents unmatched clarity and impact. • Emulsion Aggregate High-Grade toner delivers a professional glossy finish on docu- ments where impact is the key. Trickle Charge Development (a Xerox innovation) maintains high image quality throughout the job. • You only pay for color on pages that use color, making it more cost-effective to print jobs with mixed color/black-and-white documents. • Regulate access to color to control costs. Allocate color-page limits by user, depart- ment, etc. • Built-in reporting functions let you track all services — print, copy, scan, fax and email, as well as color printing and copying — making usage decisions easier in the future. Add a color server for sophisticated color control and document management EFI® Fiery® Integrated Controller You can count on world-class color and an easy-to-use workflow with this built-in network controller. Its Command WorkStation® makes it easy to program, monitor and man- age workflows. Color-management tools enable precise color from all applications, platforms, and formats. Precise color matching tools ensure total color quality control in the printing workflows of graphic arts pro- fessionals. Options include a Secure Disk Erase Kit, Impose 2.7, EFI Color Profiler, Memory and Hotfolders. Color: in-house and under control Add the impact of color and take advantage of tools that let you choose when, where and how much color your business needs. Color documents gain readership, make a stronger first impression and increase memory retention and boosts sales. 6 2 1 3 5 4 Paper input 1 250-sheet Duplex Automatic Document Feeder quickly processes single- or double-sided originals. 2 250-sheet bypass Tray adjusts for custom sizes up to 13 x 19 in. 3 Two 500-sheet trays are adjustable up to 11 x 17 in. 4 2,010-sheet letter-size tandem tray. 5 2,000-sheet High-Capacity Feeder (optional) can increase total capacity to 5,260 sheets. Paper output 6 Multiple finishing options let you choose the capabilities that are right for individual workgroups. WorkCentre®7775 QuickFacts • Print up to 75 ppm black-and-white, 50 ppm color • True 2400 x 2400 dpi • Up to 300,000 pages/month duty cycle • 5,260-sheet maximum paper capacity • High impact color with extensive control and accounting features • Security features for demanding office environments WxDxH: 62 x 36.3 x 57 in. 1,574 x 921 x 1,460 mm Print / Copy / Scan / Fax / Email 13 x 19 in. 50 ppm color WorkCentre® 7775 For more information, call 1-800-ASK-XEROX or visit us at www.xerox.com/office ©2012 Xerox Corporation. All rights reserved. XEROX®, XEROX and Design®, CentreWare®, WorkCentre®, Scan to PC Desktop®, Walk-Up® and Smart Kit® are trademarks or registered trademarks of Xerox Corporation in the United States and other countries. Adobe® and PostScript® 3™ are trademarks or registered trademarks of Adobe, Inc. XPS® is a register trademark of Microsoft Corporation. PCL® is a registered trademark of Hewlett-Packard. As an ENERGY STAR® partner, Xerox Corporation has determined that these products meet the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. trademarks. Terra Choice Environmental Services, Inc., of Canada has verified that these products conform to all applicable Environmental Choice EcoLogo requirements for minimized impact to the environment. The information in this brochure is subject to change without notice. Updated 8/12 610P729984H W77BR-01UI Speed WorkCentre 7775 Up to 75 ppm black-and-white / 50 ppm color Duty Cycle 300,000 pages / month System Memory 2 GB, 160 GB Hard drive Paper Handling Paper input Standard Duplex Automatic Document Feeder: 250 sheets Trays 1–2: 500 sheets each; Size: Standard selectable sizes up to 11 x 17 in. / A3 Tray 3: 870 sheets; Size: 8.5 x 11 in. / A4 Tray 4: 1,140 sheets; Size: 8.5 x 11 in. / A4 Bypass Tray (Tray 5): 250 sheets; Size: Custom sizes up to 13 x 19 in. / SRA3; Total: 3,260 sheets Optional High Capacity Feeder: 2,000 sheets; Size: 8.5 x 11 in. / A4; Total: 5,260 sheets Paper output Optional Offset Catch Tray (OCT): 500 sheets Advanced Finisher: 500-sheet top tray, 3,000-sheet stacker tray, 2/3-hole punching and 50-sheet multiposition stapling Professional Finisher with Booklet Maker: 500-sheet top tray, 1,500-sheet stacker tray, 2/3-hole punching, 50-sheet multiposition stapling, saddle-stitch booklet maker, bi-folding Light Production Finisher: 500-sheet top tray, 2,000-sheet stacker tray, hole punching, 100-sheet multiposition stapling, saddle-stitch booklet maker, bi-folding, 200-sheet post-process interposer Convenience Stapler: 50-sheet stapling Copy First-page-out-time As fast as 5.5 seconds black-and-white / 8.9 seconds color Resolution (max) 2400 x 2400 dpi Copy features Automatic two-sided, auto reduction and enlargement (25%–400%), auto paper select, auto tray switching, mixed-sized originals, booklet creation, image quality enhancements, Build Job, book copying / two-sided book copying, auto color selection, transparencies, booklet creation, multi-up, invert image, covers, annotation and Bates™ stamping (with color capability), inserts and tab copying, sample set and job storage, heavy-weight paper Print Processor / PDL Support 1.33 GHz Freescale Processor / PCL® 5c, PCL 6 emulation, Adobe® PostScript® 3™, PDF v1.6 Connectivity 10/100/1000Base-TX Ethernet Resolution 2400 x 2400 dpi Print features Delay, Sample and Secure Print, simultaneous rip, receive, Program Ahead, queue-process and transmit, Bi-directional print drivers, Page-level programming, Tab printing, Embedded Web Server for remote control/monitor/setup, Job monitoring at device and at desktop Fax Optional Walk-up Fax (one-line and two-line options), LAN Fax, Internet Fax, Network Server Fax, Fax Forward to Email Scan Optional Network scanning, Scan to email, Scan to PC Desktop®, Scan to Mailbox, Scan to searchable PDF, PDF/A and XPS® Other Options Foreign Device Interface, Xerox® Copier Assistant®, Xerox® Secure Access Unified ID System®, Fiery Network Server, Work Surface, Unicode Printing Security Fax Security, Secure Print, Audit Log, Secure Workflows, 802.1X, SNMP V3, Network Authentication, Device Access Password Protection, IP Filtering, Disk Image Overwrite Accounting Xerox Standard Accounting (Copy, Print, Scan, Fax, Email), Additional Job Based Accounting Options available Multifunction Device CCD – 035 High-Capacity Feeder Advanced Finisher Professional Finisher Light Production Base Unit Finisher Offset Catch Tray Convenience WorkCentre 7800 Series Multifunction Printer Transform the way you work. Xerox® WorkCentre® 7830/7835/7845/7855 Tabloid-size Color Multifunction Printer 2 Footer goes here The smartest technology investments do more than pay for themselves. Ideally, they integrate and streamline multiple office processes, simplify complex tasks, and free up company resources so you can devote more energy to growing your business. And in today’s competitive environment, choosing the right technology provider means getting more than the latest bells and whistles. You need a complete solution that delivers efficiencies you never imagined – one that solves problems now, while also providing the framework you need to stay one step ahead of potential workflow obstacles. You need more than a technology vendor. You need a partner who helps you find new ways to get more work done in less time. You need the solutions enabled by the Xerox® ConnectKey® Technology and our Xerox® WorkCentre® 7830/35/45/55. Remote Control Panel Remotely operate the WorkCentre 7800 series’ control panel from any office PC as though you were standing at the device. The Remote Control Panel makes it easier and more convenient to train users and for IT staff to remotely view and monitor the user interface. And during a remote session, walk-up users are notified at the device to prevent simultaneous system changes. Plus, advanced print drivers and free device management tools let you remotely monitor real-time performance and available resources for greater uptime. 3 Freedom in the Office and Room to Roam When at the workplace, the Xerox® WorkCentre® 7800 series gives your office staff the luxury of controlling device functions from any workstation. Plus, mobile professionals can stay connected to the communications tools and productivity solutions offered by the WorkCentre 7800 series – for more flexibility regardless of location. • Optional Wi-Fi connectivity. Administrators can connect the WorkCentre 7800 series devices anywhere, without the need for network cabling. • Apple® AirPrint™. Print email, photos and important office documents directly from your Apple iPhone® or iPad® with no drivers to install. • Xerox® Mobile Print and more. Take the mystery and anxiety out of wireless and mobile device printing. Xerox has all the options to enable secure, accurate printing from most mobile devices, to any printer or multifunction printer, regardless of brand. Whether offsite or onsite, learn more about why Xerox is the only choice for today’s mobile professionals by visiting www.xerox.com/mobile. • Mopria™ certified. Mopria certification simplifies the mobile printing experience for tablets and smartphones to many printing devices, including the WorkCentre 7800 Series. Xerox is here so you can connect anywhere. Real business is not limited to the workplace. And with Xerox in your office, the freedom of uninhibited mobility empowers the confidence to do what you do best wherever your real business takes you. Single Touch Scanning Use the Single Touch Scan feature to create a dedicated, easy-to-locate scan button directly on the color touch screen interface. Assign the Single Touch Scan button its own scanning workflow for fast document distribution and archiving. 4 Footer goes here Easy at Your Point of Need The brightly illuminated 8.5 in. color touch screen provides easy access to a wealth of workflow-optimizing capabilities. Onboard scanning solutions come standard, and require no extra software or middleware: Single Touch Scan; on-box Optical Character Recognition with searchable PDF creation; secure PDF; print from and scan to USB device; Scan to Email, Mailbox, and Network. Plus, single pass scanning simultaneously scans both sides of two-sided documents, while high-compression technology reduces file sizes. Extend Your Possibilities Transform the way your organization gets vital work done with the power of Xerox® Workflow Solutions, built on the Xerox Extensible Interface Platform®. Whether scanning and managing documents on your office network or a hosted cloud on the Internet, you can access scan workflow solutions right from any WorkCentre® 7800 series device. Plus, Xerox Extensible Interface Platform® Serverless technology allows creation of applications to run on this device, without the need for additional IT infrastructure. This allows you to simplify and personalize the usability of your device with a range of capabilities from support applications to scanning. These are just a few of the many examples of Xerox® Workflow Solutions users can access via the color touch screen interface: • Xerox® ConnectKey® for SharePoint® or Xerox® ConnectKey® for DocuShare®. Scan files directly into Microsoft® SharePoint or Xerox® DocuShare® and other Windows® folders. Plus, you’ll go beyond basic file storage and PDF creation by automatically converting documents to intelligent, structured data with easy file naming and routing tools. • Xerox® ConnectKey® Share to Cloud. Our cloud-based scanning solution provides easy, secure, scalable scanning to popular cloud-based repositories such as Google Docs™, SalesForce.com, Office 365 and Dropbox™, using custom-designed workflows that leverage our Xerox Extensible Interface Platform® technology. Learn more about Xerox® Workflow Solutions at www.office.xerox.com/software-solutions. Enabling more time for the work that matters most. Powerful Partnerships The WorkCentre 7800 series includes McAfee® technology integration, resulting in the industry’s first lineup of multifunction printers that protect themselves from potential outside threats. McAfee’s whitelisting technology ensures only safe, pre-approved files or functions are executed on your devices, minimizing the need to manually update software levels against new security threats. Also, seamless integration with the Xerox® Managed Print Services toolset and McAfee ePolicy (ePO) allows for easy tracking and monitoring. Plus, automatic Cisco® TrustSec Identity Services Engine (ISE) integration provides comprehensive visibility of all Xerox® ConnectKey®-enabled MFPs’ endpoints to enforce IT-centric security policies and compliance. Footer goes here 5 • Protect your confidential information. Safeguard all sensitive data with encrypted PDF files for scanning; complete hard drive encryption, compliant with the 256-bit AES FIPS 140-2 standard; and Image Overwrite with a 3-pass scrub process to ensure total deletion of all data fragments. • Prevent unauthorized Access. Permit only authorized users to access the device with Xerox user permissions, network authentication, IP filtering, and smart card, role-based and function-level login. • Manage threats proactively. As new threats emerge, Xerox proactively monitors security clearinghouses for new vulnerabilities and provides patches when necessary, ensuring your equipment stays current and your data is kept safe. Plus, you can receive up-to-the-minute updates via RSS feeds and stay informed via www.xerox.com/security. • Stay compliant with regulations. WorkCentre 7800 series devices comply with the latest security standards across industries, including government, finance and healthcare. These include Common Criteria, HIPAA, Data Protection Act, COBIT and more. These devices can conform to any standard, with controls available to match your needs. • Gain complete visibility. Prevent IP theft and ensure non-repudiation by having total visibility into the device and network. With security policy management and tracking of all activity on the device with Audit Log, you can know who accessed what, when and details of most interactions with the device. Unrivaled security for total peace of mind. Business data is your company’s lifeblood. That’s why Xerox engineered the Xerox® WorkCentre® 7800 series devices with the most complete range of advanced features, Color By Words: Unique Color Control Have you ever wanted to change the color of one object or area in a printout without affecting the rest of the page? With the Color By Words feature there is no need to go back to square one and manipulate source files. You simply select the desired color modifications from a drop-down list, and Color By Words will adjust your printout. 6 Footer goes here Take Color to a Whole New Level The Xerox® WorkCentre 7800 series, with advanced Hi-Q LED technology, helps you create professional-looking documents at the touch of a button. • High-resolution output, highly impactful documents. With 1200 x 2400 dpi, photo- quality color images and rich, crisp text, your output always makes a huge impact. • Always accurate image quality. The WorkCentre 7800 series multifunction printer employs advanced print heads with Digital Image Registration Control Technology, which ensures consistently outstanding image registration. • Impressive results. Print brilliant, attention- grabbing images on a variety of stock as large as 12.6 x 19 in. and on paper weights up to 300 gsm, and take advantage of impressive finishing capabilities from saddle-stitch booklets to folded brochures. • Harness the power of EFI Fiery®. Upgrading your WorkCentre 7800 series with an EFI Fiery network server gives you a host of benefits including easy-to-use color management tools, enhanced productivity and security features and flexible workflow tools. • Keep your costs under control. User Permissions allow the ability to restrict access to print features by user, group, time of day, or by application. For example, rules can be set so that all Outlook® emails automatically print in duplex mode and in black and white; and all PowerPoint presentations print in color. Promote your strong image and minimize costs. The print quality you need to succeed. With the Xerox® WorkCentre® 7800 series multifunction printer, you’ll achieve high-impact color documents that impress customers and deliver results – while minimizing costs. Original photo not right? Use the Color By Words drop-down list and choose “yellow-green colors a lot more green,” and “red colors a lot more vivid.” Picture-perfect results. Xerox® WorkCentre® 7800 Series Optimized for Networking Scanning Security Solutions Sustainability Wi-Fi Footer goes here 7 Environmental Features The WorkCentre 7800 series delivers cutting-edge reductions in energy consumption. Conserve Energy with Green Technologies • EA Toner. Our EA Toner with ultra low- melt technology achieves minimum fusing temperature at 68 degrees F (20 degrees C) lower than conventional toner for even more energy savings and brilliant glossy output even on ordinary paper. • Induction heating. The newly developed, heat- efficient IH fuser does not require preheating, which helps reduce power consumption in standby mode by 44% compared to a resistance heating device. • LED scanner. The power consumption of the scanner using LED lighting is 1/3 of traditional scanners using fluorescent lamps. Manage Resource Usage and Print Responsibly • Energy Management. With Cisco® EnergyWise, enabled by Xerox® Power MIB (Management Information Base), you can control, manage and report your device’s power consumption information, and set optimal power states and timeout intervals. • Earth-smart printing. Our innovative new Earth Smart feature allows you to choose the most environmentally sensitive options for your print jobs. • ENERGY STAR® and EPEAT qualified. WorkCentre 7800 series devices meet the stringent ENERGY STAR requirements for energy use and the EPEAT comprehensive environmental rating system. 1 High Capacity Feeder holds 2,000 sheets of paper. Choose our 2,180-sheet capacity (3 Tray option) or our 3,140-sheet capacity (High-Capacity Tandem Tray option) model, then add our High Capacity Feeder to bring maximum capacity to 5,140 sheets. 2 Exceptional media flexibility. The WorkCentre 7800 series handles a wider range of media types and weight from more trays than most devices in its class. It supports up to 300 gsm and media sizes up to 12.6 x 19 in. 3 Print envelopes easily using our optional envelope tray (replaces Tray 1). 4 Large work surface (included with Convenience Stapler) gives you plenty of room to sort documents. 5 Dual-head, single pass scanner on the WorkCentre 7845/7855 saves time by simultaneously scanning both sides of two-sided ConnectKey® WorkCentre 7800 series multifunction systems are enabled by the Xerox® ConnectKey® Controller. These simple-to-implement systems give you real, practical solutions that easily streamline how you communicate, process and share important information, simplify complex paper-driven tasks, and drive down costs while keeping your data secure. For more information, go to www.xerox.com/connectkey. Device Specifications WorkCentre 7830 WorkCentre 7835 WorkCentre 7845 WorkCentre 7855 Speed Up to 30 ppm color and black-and-white Up to 35 ppm color and black-and-white Up to 45 ppm color and black-and-white Up to 50 ppm color Up to 55 ppm black-and-white Duty Cycle1 Up to 90,000 pages / month Up to 110,000 pages / month Up to 200,000 pages / month Up to 300,000 pages / month Hard Drive / Processor / Memory Minimum 160 GB / 1.2 GHz Dual-core / 2 GB system plus 1 GB page memory Connectivity 10/100/1000Base-T Ethernet, High-Speed USB 2.0 direct print, Optional Wi-Fi (with Xerox® USB Wireless Adapter) Controller Features Unified Address Book, Remote Control Panel, Online Support (accessed from the user interface and print driver), Configuration Cloning Optional Controller EFI Server Copy and Print Copy and Print Resolution Copy: Up to 600 x 600 dpi; Print: Up to 1200 x 2400 dpi First-print-out Time (as fast as) 9 seconds color / 7.7 seconds black-and-white 7.5 seconds color / 6.4 seconds black-and-white 7.1 seconds color / 5.9 seconds black-and-white Page Description Languages Adobe® PostScript® 3™, PDF, PCL® 5c / PCL 6, XML Paper Specification (XPS®) (Optional) Print Features Print from USB, Secure Print, Earth Smart Driver Settings, Job Identification, Booklet Creation, Store and Recall Driver Settings, Bi-directional Status, Scaling, Job Monitoring, Color By Words Mobile Printing Apple AirPrint, Xerox® PrintBack, Xerox® Mobile Print (Optional), Xerox® Mobile Print Cloud (Optional), Mopria™ certified Scan Standard Scan to Network, Scan to Email, Scan to Folder, Scan to SMB or FTP, Text Searchable PDF, PDF/A, XPS, Linearized PDF, JPEG, TIFF, Scan to USB Memory Device, Single Touch Scanning, TWAIN Support Optional ConnectKey® for SharePoint®, ConnectKey® for DocuShare®, ConnectKey® Share to Cloud, Xerox® Scan to PC Desktop® SE and Professional, numerous solutions available through various Xerox Business Innovation Partners Fax Standard Internet Fax, Fax Build Job, Network Server Fax Enablement Optional Fax Forward to Email or SMB, Walk-up Fax (one-line and two-line options, includes LAN Fax) Security Standard McAfee® Embedded, McAfee ePolicy (ePO) Compatible, HDD Overwrite, 256-bit Encryption (FIPS 140-2 compliant), Common Criteria Certification (ISO 15408), Secure Print, Secure Fax, Secure Scan, Secure Email, Cisco® TrustSec Identity Services Engine (ISE) Integration, Network Authentication, SSL, SNMPv3, Audit Log, Access Controls, User Permissions Optional McAfee Integrity Control, Xerox Secure Access Unified ID System®, Smart Card Enablement Kit (CAC/PIV/.NET) Accounting Standard Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement Optional Equitrac Express®, Equitrac Office®, Equitrac Professional®, YSoft® SafeQ®, other network accounting solutions available through various Xerox Business Innovation Partners Paper Input Standard Duplex Automatic Document Feeder: 110 sheets; Speed: up to 70 ipm (simplex); Sizes: 5.5 x 8.5 in. to 11 x 17 in. / 148 x 210 mm to 297 x 420 mm Single-pass Duplex Automatic Document Feeder: 130 sheets; Speed: up to 133 ipm (duplex); Sizes: 5.5 x 8.5 in. to 11 x 17 in. / 148 x 210 mm to 297 x 420 mm Bypass Tray: 100 sheets; Custom sizes: 3.5 x 3.9 in. to 12.6 x 19 in. / 89 x 98 mm to 320 x 483 mm Tray 1: 520 sheets; Custom sizes: 5.5 x 7.5 in. to 11.7 x 17 in. / 140 x 182 mm to 297 x 432 mm Choose One 3 Tray Option (Total 2,180 sheets): Adds three 520-sheet paper trays; Sizes: 5.5 x 7.2 in. to 12 x 18 in. / 140 x 182 mm to SRA3 NA High Capacity Tandem Tray Option (Total 3,140 sheets): Adds one 520-sheet paper tray, one 867-sheet paper tray and one 1,133-sheet paper tray; Sizes: 8.5 x 11 in. / A4 Optional High Capacity Feeder (HCF): 2,000 sheets; Sizes: 8.5 x 11 in. / A4 long edge feed Envelope Tray: Up to 60 envelopes: #10 commercial, Monarch, DL, C5, Large U.S. Postcard, A6, Custom sizes: 3.9 x 5.8 in. to 6.4 x 9.5 in. / 98 x 148 to 162 x 241 mm Paper Output / Finishing Standard Dual Offset Catch Tray: 250-sheets each Face up Tray: 100 sheets Optional Office Finisher LX: 2,000-sheet stacker, 50 sheets stapled, 2-position stapling, optional hole-punch, optional booklet maker (score, saddle stitch) Integrated Office Finisher (optional with 7830/7835): 500-sheet stacker, 50 sheets stapled, single-position stapling Professional Finisher: 1,500-sheet stacker and 500-sheet top tray, 50-sheet multiposition stapling and hole punch, saddle-stitch booklet maker, V-Fold Convenience Stapler: staples 50-sheets (based on 75 gsm), includes Work Surface 1 Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis. For more detailed specifications, go to www.xerox.com/office/WC7800Specs. To view a product video, visit www.xerox.com. Build and configure your own Xerox® WorkCentre Phaser® 3610 Printer and WorkCentre® 3615 Multifunction Printer More speed. More expandability. Professional quality results. Xerox® Phaser® 3610 and Xerox® WorkCentre® 3615 Letter-size Black-and-white Printer and Multifunction Printer Your Productive Advantage With best-in-class1 speed, print resolution and media capacity, your busy office can maximize workflow and minimize waiting. • Built for speed. Press print and the Phaser 3610 and WorkCentre 3615 are off and running, delivering 47 ppm – the fastest black-and-white print speed in their class1. • True multifunction capability. The intuitive 4.3-inch color touch screen on the WorkCentre 3615 lets you program your next job while another is in progress. • Digitize…and simplify. Easily turn cumbersome hard copy forms and documents into portable, digital files. Enjoy the added convenience of sharing your digital files automatically via email. You can even send your files to an established network folder or export them to any USB memory device. • Easily scan legal-sized pages. With the WorkCentre 3615 legal-sized platen, you can scan larger pages without disassembling your bound documents. • Expand your capabilities. Customize to your specific business needs with optional Wi-Fi or Productivity Kit. Plus, adding up to three additional trays lets you expand your work to fit different paper sizes and stocks, or extend media capacity during peak workloads. • Dependable day after day. Enjoy quick startup and everyday operation. Plus handle device administration remotely from any networked computer’s browser with Xerox® CentreWare® IS. • Print when and where you want. With Apple® AirPrint™, you can print email, and important office documents directly from your mobile iOS device when connected to your office Wi-Fi network. And when working offsite, you can use Xerox® PrintBack to print documents back at the office so they are waiting for you when you return. Powerful Capabilities Made Affordable Even small work teams can benefit from the powerful and affordable options and capabilities delivered by the Phaser 3610 and WorkCentre 3615. • All-in-one savings. The WorkCentre 3615 combines the functions of a copier, printer, scanner and fax machine into a single value- packed unit that can generate savings on energy and supplies costs. • Reduce your paper usage. You’ll dramatically cut your paper usage and related costs thanks to automatic two-sided printing (DN configurations). Plus, N-up printing lets you print multiple pages on one sheet – a useful option when sharing presentations. • Freedom, unplugged. With optional Wi-Fi 2 5 6 7 8 4 3 1 A full productivity toolbox in one powerful device. Choose your task. The Xerox® WorkCentre® 3615 Multifunction Printer has the right tools to deliver outstanding performance, so you’re more productive and efficient every day. 1 A 60-sheet Duplex Automatic Document Feeder scans two-sided originals for copy, scan and fax jobs. 2 The WorkCentre 3615 includes a 4.3-inch touch screen with easily understood instructions and help screens to streamline walkup operations. 3 An easily accessible USB port allows users to quickly print from or scan to any standard USB memory device. 4 250-sheet output tray with tray-full sensor. 5 150-sheet Multipurpose Tray handles media sizes from 3 x 5 in. to 8.5 x 14 in. / 76 x 127 mm to 216 x 356 mm. 6 With the 550-sheet paper tray, standard paper capacity for the WorkCentre 3615 totals 700 sheets. 7 Up to three optional 550-sheet paper trays increase total paper capacity to 2,350 sheets. 8 Optional stand provides storage for toner cartridges, paper and other supplies. 9 Place the Phaser 3610 or WorkCentre 3615 anywhere you need it with the optional Wireless Networking Adapter. 2 9 WorkCentre 3615. Print. Copy. Scan. Fax. Email. 11/21/2013 WorkCentre 3615/DN A trademark of Ziff Davis, Inc. Used under license; Reprinted with permission. ©2013 Ziff Davis, Inc. All Rights Reserved. ® For more information, call 1-877-362-6567 or visit us at www.xerox.com/office ©2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, CentreWare®, Global Print Driver®, Mobile Express Driver®, Phaser®, Scan to PC Desktop®, WorkCentre® and Xerox eConcierge® are trademarks of Xerox Corporation in the United States and/or other countries. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency (DN configurations). ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this brochure is subject to change without notice. Updated 2/14 BR6697 36CBR-02UC Device Specifications Xerox® Phaser® 3610N Phaser 3610DN Xerox® WorkCentre® 3615DN Speed Up to 47 ppm letter / Up to 45 ppm A4 Duty Cycle Up to 110,000 pages / month1 Processor / Memory 400 MHz / 512 MB (1 GB max. with optional Productivity Kit) 525 MHz / 1 GB Connectivity 10/100/1000Base-T Ethernet, High Speed USB 2.0, USB Direct Print2, Optional Wi-Fi (with Xerox® Wireless Networking Adapter) Print and Copy Resolution Up to 1200 x 1200 dpi Print: Up to 1200 x 1200 dpi; Copy: Up to 600 x 600 dpi First-page-out Time (as fast as) As fast as 6.5 seconds Print: As fast as 6.5 seconds; Copy: As fast as 8.5 seconds Page Description Languages PCL® 5e and 6 emulations, PostScript® 3™ emulation, PDF emulation Print Features Booklet printing, Scaling, Fit to page, Watermarks, Custom-size pages, N-up, Toner Save mode, Secure Print, Collation, Print from USB memory device2 Mobile Printing Apple AirPrint™, Xerox® PrintBack Scan Speed NA Up to 40 images per minute (ipm) Destinations NA TWAIN/WIA Scanning via USB or Network, Scan to Computer via SMB, Scan to Server via FTP, Scan to Email with LDAP Support, Scan to USB Memory Device, WSD Scanning Features JPEG/TIFF/Multipage TIFF/PDF File Formats, Up to 1200 x 1200 dpi, 24-bit Full Color Scanning, Email Address Book (up to 100 email addresses, up to 10 email group addresses), Express Scan Manager, Xerox® Scan to PC Desktop® SE Small Business Edition (1-seat license), Scan to Network Address Book (Up to 32 Destinations) Fax Fax Features3 NA MH/MR/MMR/JBIG Compression, Reject Junk Fax, Distinctive Ring Pattern Detection, Fax Forwarding to Fax, Email and Server with/without Local Print Polling Receive, Delayed Start (up to 24 hours), Broadcast Sending (up to 200 destinations), Fax Address Book (up to 200 speed dial), Secure Fax Receive LAN Fax Features Delayed Start (up to 24 hours), Broadcast Sending (up to 30 destinations), Zoom, Auto Fit, Rotation, N-up, Watermark, Phonebook (up to 500 speed dial numbers, up to 500 group dial, phonebook stored on PC) Security Standard Secure HTTPS (SSL, Secure LDAP), IPsec, 802.1X Authentication, Network Authentication, IPv6, SNMPv3, IP Filtering, Secure Print, Secure Fax Receive Paper Input Standard NA Duplex Automatic Document Feeder (DADF): 60 sheets; Custom sizes: 5.5 x 5.5 in. (140 x 140 mm) to 8.5 x 14 in. (216 x 356 mm) Multipurpose Tray: Up to 150 sheets; Custom sizes: 3 x 5 in. to 8.5 x 14 in. / 76 x 127 mm to 216 x 356 mm Tray 1: Up to 550 sheets; Custom sizes: 5.8 x 8.3 in. to 8.5 x 14 in. / 148 x 210 mm to 216 x 356 mm Optional 3 Additional Trays: Up to 550 sheets each; Custom sizes: 5.8 x 8.3 in. to 8.5 x 14 in. / 148 x 210 mm to 216 x 356 mm Total Capacity (std. / max.) 700 sheets / 2,350 sheets Paper Output 250 sheets Automatic Two-sided Output N/A Standard Warranty One-year on-site warranty, earn free service coverage with Xerox eConcierge®, Xerox® Total Satisfaction Guarantee 1 Maximum volume capacity expected in any one month. Not expected to be sustained on a regular basis; 2 Available on the WorkCentre 3615 only; 3 Requires analog phone line Device Management Xerox® CentreWare® IS Services, CentreWare® Web, Email Alerts, Apple® Bonjour Print Drivers Microsoft® Windows® XP and above, 2003 Server and above; Mac OS® 10.5 and above; Red Hat® Enterprise 4, 5; Fedora® Core 14–16; SUSE® 11, 12, IBM® AIX-5®; HP-UX® 11, 11i; Solaris® 9, 10; Ubuntu®, Xerox® Global Print Driver®, Xerox® Mobile Express Driver® Font Capability 136 PostScript Fonts; 93 PCL Fonts Media Handling Duplex Automatic Document Feeder: Simplex: 13 to 32 lb. bond / 50 to 125 gsm; Duplex: 13 to 32 lb. bond / 50 to 125 gsm; Multipurpose Tray: 16 lb. bond to 80 lb. cover / 60 to 216 gsm; Tray 1: 16 lb. bond to 80 lb. cover / 60 to 216 gsm; 3 Additional Trays (Optional): 16 lb. bond to 80 lb. cover / 60 to 216 gsm PRICE QUOTATION Page 1 PO BOX 2317 Jacksonville, FL 32203-2317 For Inquiries Call: (800) 530-2428 Fax : (970) 353-2406 www.amsan.com Ship To: TIM WARDE SAMPLE 295 71ST AVENUE GREELEY CO 80634 Quoted To: TIM WARDE SAMPLE 295 71ST AVENUE GREELEY CO 80634 Quote Date 09/11/14 Quote Number 1125584 Account Number 591783 Quote Date Customer PO# Writer Salesperson 09/11/14 BID TIM W / HOUSE LN. Item No. Description Qty UOM Price Ext Amt T OFFICE SUPPLIES/BUSINESS 1 ___ GPT999919 SPECTRUM PAPER RECYCLED 11X17 1 CS 35.40 35.40 N 2 ___ GPT999918 SPECTRUM PAPER 8.5"x14" WHT 20 1 CS 44.30 44.30 N 92 BRIGHTNESS, MULTI-PURPOSE 1 3 ___ GPT999916 PAP 8.5X11 REC MULT 92B 20# 1 CS 32.50 32.50 N 500/RM 5/CS Quotation Sub-Total $112.20 Tax $9.54 Fuel Charge $7.95 Total $139.64 027 0912 NC1 00002277 Serial Number Install Address 3 Install Address 4 Market Code/Model Serial Number Description Billable Quantity Unit Price Charge Current Me Previous MSN Billable Impression Charge Rat A2T193539 WC3615DN A2T193539 A2T193539 B&W OVG 3355 3362 7 3355 A2T193539 WC3615DN A2T193539 A2T193539 EQUIPMENT MINIMUM 1 A2T193540 WC3615DN A2T193540 A2T193540 B&W OVG 2738 2745 7 2738 A2T193540 WC3615DN A2T193540 A2T193540 EQUIPMENT MINIMUM 1 A2T193564 WC3615DN A2T193564 A2T193564 B&W OVG 1790 1800 10 1790 A2T193564 WC3615DN A2T193564 A2T193564 EQUIPMENT MINIMUM 1 A2T193599 WC3615DN A2T193599 A2T193599 B&W OVG 1519 1526 7 1519 A2T193599 WC3615DN A2T193599 A2T193599 EQUIPMENT MINIMUM 1 A2T194135 WC3615DN A2T194135 A2T194135 B&W OVG 32487 32494 7 32487 A2T194135 WC3615DN A2T194135 A2T194135 EQUIPMENT MINIMUM 1 A2T194141 WC3615DN A2T194141 A2T194141 B&W OVG 4616 4623 7 4616 A2T194141 WC3615DN A2T194141 A2T194141 EQUIPMENT MINIMUM 1 A2T194327 WC3615DN A2T194327 A2T194327 B&W OVG 936 948 12 936 A2T194327 WC3615DN A2T194327 A2T194327 EQUIPMENT MINIMUM 1 A2T194380 WC3615DN A2T194380 A2T194380 B&W OVG 0 0 2 0 A2T194380 WC3615DN A2T194380 A2T194380 EQUIPMENT MINIMUM 1 A2T194648 WC3615DN A2T194648 A2T194648 B&W OVG 2737 2765 28 2737 A2T194648 WC3615DN A2T194648 A2T194648 EQUIPMENT MINIMUM 1 AE9873866 WC5335PT AE9873866 AE9873866 B&W OVG 8202 248553 240351 8202 AE9873866 WC5335PT AE9873866 AE9873866 EQUIPMENT MINIMUM 1 Supplies Billed Amount Billed Reorder Number Description Ship Order Date Location $202.0000OOKLET MAKER STAPLES 27-May-2014 $270.00002636 C3545 STAPLE CRTG 6-May-2014 $270.00002636 C3545 STAPLE CRTG 28-May-2014 $270.00002636 C3545 STAPLE CRTG 28-May-2014 Excess Rigging Amount Billed Serial Number Location $75.8000 EX7415643 $75.2400 EX7416327 $35.6400 EX7416355 te SERIAL NO PRODUCT DESCRIPTION CUSTOMER NAME METERED / NON- METERED ASSIGNED CSE AMPV MACH MTHS TOTAL PAGES AVG RESP TIME UPTIME DOWNTIME HRS CALL COUNT TOTAL XEL540596 147-5790 Meter X04873 29.6 3.00 88.7 3.0 98.4 9.0 1 VXX004336 151-WC5150 Meter X18879 21.7 3.00 65.0 1.7 99.2 4.7 1 BRE237181 184-CQ920F Meter X18879 16.3 3.00 48.8 .0 100.0 .0 0 BRE238464 184-CQ920F Meter X18879 14.8 3.00 44.5 1.2 99.8 1.2 1 VXX004354 151-WC5150 Meter X18879 14.3 3.00 43.0 .0 100.0 .0 0 VXX004340 151-WC5150 Meter X04873 12.9 3.00 38.8 .0 100.0 .0 0 VXX004359 151-WC5150 Meter X18879 11.8 3.00 35.5 .0 100.0 .0 0 BRE238412 184-CQ920F Meter X18879 10.9 3.00 32.8 .0 100.0 .0 0 BRE237710 184-CQ920F Meter X18879 7.6 3.00 22.9 .5 98.0 11.1 2 VXW008596 150-WC5135 Meter X04873 6.9 3.00 20.6 .0 100.0 .0 0 VXX004343 151-WC5150 Meter X04873 6.9 3.00 20.6 .0 100.0 .0 0 BRE238458 184-CQ920F Meter X23251 6.9 3.00 20.6 12.8 94.7 30.0 2 VXW008673 150-WC5135 Meter X04873 6.5 3.00 19.6 .0 100.0 .0 0 VXW008598 150-WC5135 Meter X04873 6.5 3.00 19.5 4.1 96.5 19.8 1 PBB014847 189-WC7435 Meter X18879 6.5 3.00 19.4 .3 99.4 3.7 1 PBB014855 189-WC7435 Meter X04873 6.5 3.00 19.4 3.9 99.9 .5 1 PBB014886 189-WC7435 Meter X18879 6.5 3.00 19.4 .0 100.0 .0 0 VXW008543 150-WC5135 Meter X04873 5.6 3.00 16.7 5.7 99.3 4.2 3 VXX004412 151-WC5150 Meter X18879 5.4 3.00 16.1 .0 100.0 .0 0 PBB014816 189-WC7435 Meter X04873 5.0 3.00 15.1 9.1 99.5 3.1 2 VXW008578 150-WC5135 Meter X04873 4.5 3.00 13.6 .0 100.0 .0 0 VXW008613 150-WC5135 Meter X04873 4.5 3.00 13.6 .0 100.0 .0 0 VXW008729 150-WC5135 Meter X04873 4.5 3.00 13.6 .0 100.0 .0 0 VXW008588 150-WC5135 Meter X04873 4.1 3.00 12.4 6.4 99.7 1.5 2 KAA333901 45-WC6400 Meter X04873 3.7 3.00 11.2 .0 100.0 .0 0 VXW008687 150-WC5135 Meter X04873 3.6 3.00 10.7 .0 100.0 .0 0 VXW008487 150-WC5135 Meter X04873 3.4 3.00 10.1 .0 100.0 .0 0 VXW008545 150-WC5135 Meter X04873 3.1 3.00 9.4 6.9 99.8 1.2 1 VXX003996 151-WC5150 Meter X18879 2.8 3.00 8.4 .0 100.0 .0 0 VXW008468 150-WC5135 Meter X04873 1.7 3.00 5.2 .0 100.0 .0 0 TOTAL 8.2 90.00 734.9 4.7 99.5 90.0 18 Machine Performance by Serial Number Report Serial Numbers: BRE237181 , BRE237710 , BRE238298 , BRE238412 , BRE238458 , BRE238464 , KAA333901 , KAA333904 , PBB014816 , PBB014847 , PBB014855 , PBB014886 , VXW008468 , VXW008487 , VXW008543 , VXW008545 , VXW008578 , VXW008588 , VXW008596 , VXW008598 , VXW008613 , VXW008673 , VXW008687 , VXW008729 , VXX003996 , VXX004336 , VXX004340 , VXX004343 , VXX004354 , VXX004359 , VXX004412 , XEL540596 Sort: TOTAL PAGES Report Date: May 11, 2013 XEROX CONFIDENTIAL Direction: Highest to Lowest Display: All GIS Equipment : Exclude GIS Equipment Report Period: 02/01/13 to 04/30/13 Metric Data Listing The linked image cannot be displayed. 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Media Types Plain, Plain Thick, Card Stock, Lightweight / Heavyweight, Rough Surface, Labels, Envelopes, Letterhead, Hole Punched Operating Environment Temperature: 59° to 82° F / 15° to 28° C; Humidity: 20% to 70%; Sound Power: Printing: 7.48 B(A); Standby: 5.3 B(A); Sound Pressure: Printing: 56.0 dB(A), Standby: 30 dB(A); Warm-up Time (from Power Save – UI Ready): <20 seconds, Warm-up Time from Power Save (first page printed): <20 seconds Electrical Power: 110–127 VAC, 50/60 Hz, 11A or 220–240 VAC, 50/60 Hz, 6A; Phaser 3610: Continuous Printing: 686 watts; Ready (Standby): 52 watts; energy Saver Mode (Sleep): 2 watts; WorkCentre 3615: Continuous Printing: 698 watts; Ready (Standby): 59 watts; energy Saver Mode (Sleep): 4 watts Dimensions (W x D x H) 3610N/DN: 15.5 x 16.8 x 12.4 in. / 393 x 426 x 315 mm, Weight: 28.7 lb. / 13 kg; 3615: 19.5 x 19.4 x 21.6 in. / 495 x 492 x 549 mm, Weight: 47.4 lb. / 21.5 kg Certifications UL 60950-1:2007/CSA 60950-1-07+A1:2011, FDA/CDRH – Class 1 Laser Product, FCC Part 15, Class A, Canada ICES-003, Class A, CE marked, Low Voltage Directive 2006/95/EC, EN 60950-1, 1st Edition, EN 60825-1 – Class 1 Laser Product, EMC Directive 2004/108/EC, EN 55022, Class B, RoHS Directive 2011/65/EU, WEEE Directive 2002/96/EC, ENERGY STAR® qualified (3610DN configuration and WorkCentre 3615), Citrix Ready, Blue Angel What Comes in the Box • Phaser 3610 Printer or WorkCentre 3615 Multifunction Printer • Toner Cartridge (5,900 page capacity*) • Drum Cartridge • Quick Installation Guide, Quick Use Guide, Driver CD, Documentation CD (User Manual, System Admin Guide) • Power Cable • Fax Cord (WorkCentre 3615) Supplies Recycling Program Consumables for the Phaser 3610 and WorkCentre 3615 are part of the Xerox Green World Alliance Supplies Recycling Program. For more information, please visit the Green World Alliance website at www.xerox.com/gwa. Supplies Standard Capacity Toner Cartridge: 5,900 pages* 106R02720 High Capacity Toner Cartridge: 14,100 pages* 106R02722 Extra-high Capacity Toner Cartridge: 25,300 pages* 106R02731 Drum Cartridge: 85,000 pages 113R00773 Options 550-sheet Feeder (Phaser 3610) 497K13620 550-sheet Feeder (WorkCentre 3615) 497K13630 Productivity Kit (512 MB RAM Memory) – Phaser 3610 only 497K13640 Productivity Kit (4 GB Device Memory) 497K13650 Stand 497K13660 Wireless Networking Adapter 097S04409 * Average standard pages. Declared Yield in accordance with ISO/IEC 19752. Yield will vary based on image, area coverage and print mode. capabilities, the Phaser 3610 and WorkCentre 3615 are ready to go to work wherever they’re needed, regardless of wired network infrastructure. • Increase your efficiency. Extra-high capacity toner cartridges allow you spend less time loading supplies and more time getting work done. • Keep your information safe. Secure Print keeps your sensitive documents out of the wrong hands by requiring users to enter a personal identification number at the device to print documents. Attention-grabbing Print Quality No matter what business you’re in, the Phaser 3610 and WorkCentre 3615 deliver images that get your work noticed. • Crisp details. Add definition and clarity to your documents with true print resolution of up to 1200 x 1200 dpi. Your printed communications never looked better. • Unique Xerox® EA Toner. Fuses at a much lower temperature, reducing power consumption by up to 20% and CO2 emissions by up to 35%, compared to conventional toner. Phaser 3610. Print. Produce professional-looking documents quickly. With the Phaser 3610 printer and WorkCentre 3615 multifunction printer, you’ll get best-in-class speed1, expanded capabilities and professional-looking print quality for your busy office. Xerox® Phaser® 3610 Printer and Xerox® WorkCentre® 3615 Multifunction Printer 1 When compared to similar products, as of September 2013. 7800 series multifunction printer at www.buildyourownxerox.com/connectkey. ©2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, ConnectKey®, DocuShare®, Scan to PC Desktop®, WorkCentre®, Xerox Extensible Interface Platform® and Xerox Secure Access Unified ID System® are trademarks of Xerox Corporation in the United States and/or other countries. Mopria™ is a trademark of the Mopria Alliance. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective manufacturers. The information in this brochure is subject to change without notice. Updated 5/14 BR8503 610P730385D W78BR-01UE Xerox® WorkCentre® 7830/7835/7845/7855 documents at up to 133 impressions per minute. 6 Office Finisher LX* (not shown) gives you advanced finishing functions at a great value. 7 Integrated Office Finisher* (not shown) provides 500-sheet stacking and 50-sheet, single- position stapling. 8 Professional Finisher* adds 50-sheet multiposition stapling, hole punch, V-fold and saddle-stitch booklet making. * Optional 1 2 5 4 3 8 technologies, and solutions from security-industry leaders that safeguard your critical information from all potential points of vulnerability. The business world is complex enough – your business processes don’t have to be. Xerox gives you the tools and technologies that make it possible to automate common office workflows, to turn challenges into routine tasks, and to greatly simplify the ways in which you share business-critical information. Stapler updates at the server level and those changes become live on all EIP-devices on the network, regardless of location or product model, eliminating the need to load software on each individual device. and solutions from security-industry leaders that minimize risk by protecting vulnerable access points and critical business information. This allows you to simplify the usability of your device with a range of capabilities from support to scanning. Productivity at the pace of possibility. Opportunities happen fast. Be ready to react with tools and technologies that can automate workflows, simplify routine tasks and take your productivity to a higher level. more about why Xerox is the only choice for today’s mobile professionals by visiting www.xerox.com/mobile. • Convert paper documents. Scan documents to create text-searchable PDFs, single and multipage PDFs, and ISO standard PDF-A documents for easy archiving, organizing and searching. • Single Touch Scanning. Use the Single Touch Scan feature to create a dedicated, easy-to-locate scan button directly on the color touch screen interface. Assign the Single Touch Scan button its own scanning workflow for fast document distribution and archiving. Convenience wherever your work takes you. Work isn’t always confined to the office – and neither are you. Xerox® ConnectKey® gives you the freedom and convenience to work when you want, where you want by keeping you seamlessly connected to the productivity tools that drive your business forward. Media Handling Automatic Document Feeder**: 12.5 lb. Bond – 45 lb. cover / 50 – 125 gsm; Manual Feed Slot and Trays: 16 lb. bond – 80 lb. cover / 60 – 216 gsm; Media types: Plain paper, glossy, business cards, envelopes, labels, cardstock Operating Environment Temperature: Storage: -4º to 104º F / -20º to 40º C; Operating: 50º to 90º F / 10º to 32º C; Humidity: 10% to 85%; Sound pressure levels: 6500: Printing (Enhanced): 53 dB(A), Standby: 25 dB(A); 6505: Printing (Enhanced): 52 dB(A), Standby: 22 dB(A); Sound power levels: Printing (Enhanced): 6500: 67.3 dB(A), Standby: 38.6 dB(A); 6505: 66.3 dB(A), Standby: 36.5 dB(A); Warm-up time (from sleep mode): as fast as 31 seconds Electrical Power: 110-127 VAC, 50/60 Hz or 220-247 VAC, 50/60 Hz; Power consumption: 6500: Standby: 55 W, Printing: 375 W, Sleep: 15 W; 6505: Standby: 65 W, Printing: 425 W, Sleep: 18.4 W; ENERGY STAR® qualified Dimensions (WxDxH) 6500N/DN: 15.9 x 16.75 x 16.4 in. / 403.5 x 425.5 x 415.6 mm; Weight: 6500N: 40 lbs / 18.2 kg; 6500DN: 42.7 lbs / 19.4 kg; 250- sheet feeder: 15.75 x 18 x 4.2 in. / 400 x 457 x 107 mm; Weight: 9.7 lbs / 4.4 kg; 6505N/DN: 16.9 x 21.4 x 23 in. / 430 x 544.2 x 584.4 mm; Weight: 6505N: 62.5 lbs / 28.4 kg; 6505DN: 65.1 lbs / 29.6 kg; 250-sheet feeder: 16.5 x 20.4 x 4.2 in. / 419.2 x 518 x 107 mm; Weight: 9.9 lbs / 4.5 kg Certifications FCC Part 15, Class B, FCC Part 686, UL 60950-1/CSA 60950-1-07, 2nd Edition, CE Mark applicable to Low Voltage Directive (2006/95/ EC), EMC Directive (2004/108/EC), and R&TTE Directive (1999/5/ EC) 6, GoST, noM, GS Mark, Citrix Ready, Section 508 (compliant with minor exceptions), EnERGY STAR® qualified Supplies High-capacity Print Cartridges*: Black: 3,000 std. pages 106R01597 Cyan: 2,500 std. pages 106R01594 Magenta: 2,500 std. pages 106R01595 Yellow: 2,500 std. pages 106R01596 Standard-capacity Print Cartridges*: Cyan: 1,000 std. pages 106R01591 Magenta: 1,000 std. pages 106R01592 Yellow: 1,000 std. pages 106R01593 Options 250-sheet feeder for Phaser 6500 097S04070 250-sheet feeder for WorkCentre 6505 097S04264 Productivity Kit 097S04269 Duplex unit 097S04069 Wireless network adapter – N. America power converter 097S03740 – European power converter 097S03741 – UK power converter 097S03742 * Average standard pages. Declared Yield in accordance with ISO/IEC 19798. Yield will vary based on image, area coverage and print mode. Phaser® 6500 and WorkCentre® 6505 • Consolidate and save. The value-packed WorkCentre 6505 multifunction printer will save on energy and supplies costs by combining the functions of multiple devices into one. Phaser® 6500 Color Printer and WorkCentre® 6505 Color Multifunction Printer Phaser® 6500 Quick Facts • Print up to 24 ppm (letter) or 23 ppm (A4) • 600 x 600 x 4 dpi • Optional automatic two-sided printing* • Powerful 400 MHz processor • Robust 40,000 pages/month duty cycle • 256 MB memory, expandable to 768 MB • First page out time of 13 seconds color, 12 seconds black-and-white * Standard on DN configuration WxDxH: 15.9 x 16.75 x 16.4 in. 404 x 426 x 416 mm Print 8.5 x 11 in. / A4 24 ppm letter / A4 23 The right solution for today’s pace of business. Your busy workteam needs a value-packed color device that gets the job done with the rare combination of outstanding print quality, unparalleled simplicity, and day-in, day-out dependability. Introducing the Phaser 6500 and WorkCentre 6505. WorkCentre® 5865/5875/5890 boasts the most complete range of advanced features, technologies, and solutions from security-industry leaders that ensure comprehensive, 24/7 protection. generation tabloid-size multifunction printers, making users more comfortable operating the devices because of their common look and feel. For more information about our groundbreaking Xerox® ConnectKey® Controller technology, visit www.xerox.com/ connectkey. The new standard of simplicity. When office life is simpler, large workgroups function more efficiently and excel at the work that really matters. But you need the right tools to help you get there. Rest assured, the Xerox® WorkCentre® 5865/5875/5890 turns complexity into a higher level of simplicity with a solution that works the way you do. and Z and C-folded brochures. malicious activities. That’s why the Xerox® WorkCentre® 5845/5855 boasts the most complete range of advanced features, technologies, and solutions from security- industry leaders that ensure comprehensive, 24/7 protection. tabloid-size multifunction printers, making users more comfortable operating the devices because of their common look and feel. For more information about our groundbreaking Xerox® ConnectKey® Controller technology, visit www.xerox.com/connectkey. Simplicity beyond ease of use. When office life is simpler, you’re free to focus on the work that really matters. But you need the right tools to help you get there. Rest assured, the Xerox® WorkCentre® 5845/5855 turns complexity into a higher level of simplicity with a solution that works the way you do. Optional Scan to PC Desktop®, Network Scan Kit (Text Searchable PDF, MRC compression, Thumbnail Preview, Various Xerox® Business Innovation Partner Solutions) Fax Kit Optional Walkup PSTN fax (one-line and three-line options) with Internet fax, Fax over IP (T.38) Kit, Network Server Fax Enablement Kit, Speed Dials (up to 2,000) LAN Fax via driver, Fax Forward, Two-sided Send and Receive, Print on / Fax up to 11 x 17 in. / A3, Fax Build Job Accounting Standard Auditron Auditron, Xerox® Standard Accounting (Copy, Print, Fax, Scan) Optional NA Network Accounting Enablement Kit (Various Xerox Business Innovation Partner Solutions) Security Standard 256-bit Hard Disk Encryption, Image Overwrite Secure Print, Authentication with LDAP/Kerberos/SMB/CAC, Password Protected PDF, FIPS 140-2 encryption, S/MIME Encrypted Email, IPsec, 802.1X, SNMP v3.0, Email over SSL, LDAP over SSL, Image Overwrite, 256-bit Hard Disk Encryption, Audit Log Optional NA CAC, Secure Access Unified ID System® Other Options Common Access Card Enablement Kit, Foreign Device Interface, Unicode Kit * Requires High-Capacity Tandem Tray WorkCentre® 5325 / 5330 / 5335 Multifunction Device CCD – 035 • Maintain information integrity. 256-bit hard disk encryption and overwrite uses the FIPS 140-2 standard to ensure your data stays secure. • Stay secure. Sensitive data stays private over your network thanks to network authentication and encrypted email, plus built-in support for IPsec, 802.1X and SNMPv3.0 — the latest security protocols. The right fit for every environment The space-saving WorkCentre 5300 series benefits your office and the outside world, with cutting-edge engineering that delivers big reductions in energy consumption. • Smaller footprint. Save valuable office space with a device that’s just the right fit. • Quiet operation. The WorkCentre 5300 produces less noise, letting you keep the device close by for distraction-free convenience. • Xerox technology advantages. Our EA Toner with low-melt technology achieves minimum fusing temperature at 68 degrees F (20 degrees C) less than conventional toner. Plus, our LED scanner consumes just one-third the power of traditional Xenon lamps. You get significant energy savings and brilliant, glossy output — even on ordinary paper. • Standard duplexing. The WorkCentre 5300 series comes with standard two-sided printing, helping you save paper and money. • ENERGY STAR® qualified. The WorkCentre 5300 series meets the stringent ENERGY STAR requirements for energy usage. WorkCentre® 5325 / 5330 / 5335 Multifunction Printer The highly modular WorkCentre 5300 series multifunction printer gives today’s fast-paced office environments a critical productivity advantage. The tasks you perform daily become more efficient, while intensive workplace processes are optimized with customizable workflow solutions that easily handle your unique business requirements. Xerox® Mobile Print Solution is just one of many personalized solutions you access right from the touch screen interface. 1 With Network Scan Kit; 2 Copier/printer/scanner only. Xerox® Workflow Solutions take your WorkCentre 5300 series multifunction printer to a higher level of office optimization. Transform the way your organization gets vital work done with the power of Xerox Workflow Solutions. When people work efficiently, in less time and with fewer steps, productivity goes up. Stress goes down. So do errors. Whether you have only a few people on your team or a very large workgroup, Xerox knows it’s about streamlining your workflow — and it starts by using Xerox® Workflow Solutions right from your WorkCentre 5300 series device. Xerox® Mobile Print Solution With Xerox, being mobile has never been easier. Xerox makes mobile printing simpler and more convenient, while keeping your business secure. That’s why we’re empowering today’s mobile professionals with the freedom to send print jobs from any email-enabled device. YVA -Productivity Kit w/512MB Memory Included Included Included Included *Paper, due to volatility and tracking inventory levels, would be best bought by pallets at the lowest market price. We contacted Northern Colorado Paper and they are willing to work with the City of Fort Collins to obtain the lowest price for paper. If Xerox Client Associate (CA) is part of Solution, the CA can work with the City to support and manage inventory and assist with ordering. ** On outright purchase only $299 fee per unit for analyst & customer education, this is included with the lease 7/10/2015 This document contains Confidential Information of Xerox Corporation. Duplication, redistribution or use for any purpose not expressly permitted by Xerox is prohibited. Page 2 of 2 Sheet Tray, 100 Sheet Bypass, 130 sheet DADF, Data Security, Job Based Accounting, PostScript, Full Network Scan, Server Fax, Initial Supply Kit 55/50 $191.13 $150.56 $126.40 $5,999.00 $0.0055 $0.0437 Yes OFCFINRLX -Office Finisher Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included FINLX-3HP -2/3-Hole Punch Included Included Included Included WC7775P WorkCentre 7775 Multifunction Device w/ DADF, Single Board Controller, 4 Paper Trays, 250 Sheet Bypass Tray, Image Security Overwrite, 1 Waste Toner Container, Job/Network Accounting Kit 75/50 $297.70 $234.50 $196.86 $9,768.00 $0.0055 $0.0437 Yes ADVCFNR -Advanced Finisher Included Included Included Included 1LNFAX -Single Line Fax Kit Included Included Included Included SCANNING -Full Scanning Kit Included Included Included Included WC3615DN WorkCentre 3615DN B/W Multifunctional Printer, Print/Copy/Scan/Fax, up to 47 PPM, Letter/Legal 1200DPI, USB, ETHERNET, 1200x1200DPI, 550- Sheet Paper Tray, Automatic 2-SIDED Output, 110V 47 $45.61 $35.93 $30.16 $1,291.00 $0.0055 N/A Yes DRCINST -Carrier Delivery & Install Included Included Included Included MB6 -Wireless Networking Adapter Included Included Included Included STNDSTORE -Stand with Storage Included Included Included Included WCTRAY1 -WC Additional 550 Sheet Tray Included Included Included Included WC5330PT WorkCentre 5330 with 110 sheet DADF, Tandem Tray Module, Duplex, 2-520 Sheet Trays, 50 Sheet Bypass Tray, Catch Tray, 160 GB HDD, 1 GB Memory, Scan to Mailbox, Scan to E-mail, Security, 30 PPM MFP Initialization Kit, Xerographic Module, Starter Toner 30 $130.71 $102.96 $86.43 $4,096.00 $0.0055 N/A Yes OFC-FINLX -Office Finisher Included Included Included Included 1FAXLINA -Single Line - LAN - iFAX Kit Included Included Included Included POST-KIT1 -Postscript 3 Kit Included Included Included Included SCNOPTNS -Network Scan Included Included Included Included 5845APT WorkCentre 5845 Printer/Copier w/ SPDH 4 Trays & Print Controller & Color Scanning, Initialization Kit 45 $171.39 $135.00 $113.34 $5,542.00 $0.0055 N/A Yes BAS30FIN -Basic Office Finisher Included Included Included Included LINE1FAX -Single Line Fax Kit Included Included Included Included 3HOLE -3 Hole Punch Kit Included Included Included Included 5855APT WorkCentre 5855 Printer/Copier w/ SPDH 4 Trays & Print Controller & Color Scanning, Initialization Kit 55 $177.49 $139.81 $117.36 $5,683.00 $0.0055 N/A Yes RPF Pricing Sheet - 7688 Managed Print Services for City of Fort Collins 7/10/2015 This document contains Confidential Information of Xerox Corporation. Duplication, redistribution or use for any purpose not expressly permitted by Xerox is prohibited. Page 1 of 2