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HomeMy WebLinkAboutRFP - 7668 MANAGED PRINT SERVICES (2)RFP 7668 Managed Print Services for City of Fort Collins Page 1 of 26 REQUEST FOR PROPOSAL 7668 MANAGED PRINT SERVICES FOR CITY OF FORT COLLINS The City of Fort Collins is requesting proposals a Managed Print Services (MPS) solution, to include needs assessment and design, for all City offices and departments from a vendor that has a proven track record of providing similar services to an organization of the size and type of the City of Fort Collins. The equipment to be provided per this solicitation will be either leased or purchased outright. Proposals submission via email is preferred. Proposals shall be submitted n Microsoft Word or PDF format and e-mailed to: purchasing@fcgov.com. If electing to submit hard copy proposals instead, five (5) copies, will be received at the City of Fort Collins' Purchasing Division, 215 North Mason St., 2nd floor, Fort Collins, Colorado 80524. Proposals will be received before 3:00 p.m. (our clock), August 8, 2014 and referenced as Proposal No. 7668. If delivered, they are to be sent to 215 North Mason Street, 2nd Floor, Fort Collins, Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, 80522-0580. The City encourages all disadvantaged business enterprises to submit proposals in response to all requests for proposals and will not be discriminated against on the grounds of race, color, national origin for all proposals for negotiated agreements. Questions regarding bid submittal or process should be directed to Ed Bonnette, CPPB, CPM, Senior Buyer at (970) 416-2247 or ebonnette@fcgov.com. All questions must be submitted in writing via email to purchasing@fcgov.com by no later than 5:00 PM (our clock) on July 14, 2014. A copy of the Proposal may be obtained as follows: 1. Download the Proposal/Bid from the BuySpeed Webpage, www.fcgov.com/eprocurement The City of Fort Collins is subject to public information laws, which permit access to most records and documents. Proprietary information in your response must be clearly identified and will be protected to the extent legally permissible. Proposals may not be marked ‘Proprietary’ in their entirety. Information considered proprietary is limited to material treated as confidential in the normal conduct of business, trade secrets, discount information, and individual product or service pricing. Summary price information may not be designated as proprietary as such information may be carried Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing RFP 7668 Managed Print Services for City of Fort Collins Page 2 of 26 forward into other public documents. All provisions of any contract resulting from this request for proposal will be public information. Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council, shall have a financial interest in the sale to the City of any real or personal property, equipment, material, supplies or services where such officer or employee exercises directly or indirectly any decision-making authority concerning such sale or any supervisory authority over the services to be rendered. This rule also applies to subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment, kickback or any items of monetary value from any person who has or is seeking to do business with the City of Fort Collins is prohibited. Collusive or sham proposals: Any proposal deemed to be collusive or a sham proposal will be rejected and reported to authorities as such. Your authorized signature of this proposal assures that such proposal is genuine and is not a collusive or sham proposal. The City of Fort Collins reserves the right to reject any and all proposals and to waive any irregularities or informalities. Sincerely, Gerry S. Paul Director of Purchasing & Risk Management RFP 7668 Managed Print Services for City of Fort Collins Page 3 of 26 7668 Managed Print Services for City of Fort Collins PURPOSE The City of Fort Collins is seeking proposals for a Managed Print Services (MPS) solution, to include needs assessment and design, for all City offices and departments from a vendor that has a proven track record of providing similar services to an organization of the size and type of the City of Fort Collins. The equipment to be provided per this solicitation will be either leased or purchased outright. I. Scope of Work 1. Background The City of Fort Collins is seeking to implement a comprehensive, consolidated print management system in order to standardize equipment, reduce costs, and create efficiencies across the entire City. Prior to implementation of a new solution, an in-depth needs assessment must be performed and subsequently, the vendor will prepare a report recommending changes to reduce overall cost of printing while providing a high level of service and equipment up-time. In 2009, the City had a Print Environment Analysis performed by Hewlett-Packard. At that time, the current number of print and copying impressions in the City was estimated to be in excess of 1,000,000 per month. (Refer to Appendix A). This volume does not include all non-networked small desktop printers that are located throughout City offices. The City currently has many black & white and color multifunction devices including inkjet and laser printers. The City solicited the support of our incumbent copier vendors to maintain a current Copier Inventory Profile (Refer to Appendix B). The City is looking for a solution that will help control the costs of printing and copying. This program will include but is not limited to multifunction devices (black and white and color) and laser printers (black and white and color) which are networked devices. The vendor will provide equipment, telephone support, break/fix service, periodic, scheduled preventive maintenance, all consumable supplies (other than paper) and full function print management software. As part of the proposal, proposers are to describe the back-end reporting capability offered. Attached is a report showing the type of information currently available. At a minimum, it is the City’s expectation that the awarded vendor will be able to report out on click counts and percentage of uptime. (Refer to Appendix C). During the term of the agreement, the vendor will make recommendations for upgrades of equipment and other software products that will help the City to control print costs. 2. General Information Currently, multifunctional devices (MFDs that perform copying, printing, scanning and FAXing, both networked and non-networked) are installed in offices RFP 7668 Managed Print Services for City of Fort Collins Page 4 of 26 throughout the City and each office/department is under contract with a variety of vendors. The City of Fort Collins is interested in moving in the direction of a single vendor for the lease or purchase of multi-functional printing devices, including a single maintenance agreement for all City offices/departments. The successful vendor will not only be providing the devices, support and maintenance, but will also be the sole supplier of consumables (excluding paper) to the City for these devices. The Contract will become effective once a vendor is selected and contract executed. The City anticipates replacing existing copiers and printers on an as- needed basis and as current lease obligations with the incumbent vendors expire. Conditions may change that would alter the requirements and no guarantee of volume exists. The delivery and installation of each MFD will be coordinated with the end-user department and the IT Department. Each proposal will include a two (2) phased approach. Phase 1 is a no-charge assessment of the current copier and printer environment to be completed shortly after contract award. Phase 2 is a final report including suggested upgrades and downgrades (Refer to Appendix A & B) and itemized recommendation of the make and model devices to be deployed. The proposal must include anticipated annual savings and timeline for completion of phases 1 and 2. For subsequent years, the awarded vendor will make recommendations to the Purchasing Director for each office/department to ensure the most efficient and cost effective deployment and mix of MFDs. The following assumptions will help frame your proposal: a) Deployment of new equipment will be driven by the expiration date of the lease on the existing copiers in each area. Or, if the unit is owned by the City, any new deployments will be driven by a combination of the awarded vendor’s recommendation and the end-user department’s budget capability to accommodate a new equipment placement. As the leases expire, describe your plan to deploy the MFD that replaces the old copier or MFD; and any ancillary networked printers in a defined surrounding area. b) It is the City’s intent to award a contract for a five-year period, with an option to renew for an additional five-year period. The Copier Inventory Profile (Appendix B) indicates that the majority of new deployments will begin in 2016. Therefore, it is the City’s intent to implement the plan over a minimum of a five-year term. c) Non-networked printers may or may not be awarded as phase 3. The City may opt to make multiple awards, if it is in the best interest of the City. While it is the preference of the City to deal with a single vendor, Vendors RFP 7668 Managed Print Services for City of Fort Collins Page 5 of 26 may opt to partner with another entity in order to provide a full-service solution. Vendor response to this RFP needs to include pricing for three, four, and five year equipment leases and an option for outright purchase plus a cost-per-page format for maintenance and consumables with the resulting contract requiring the vendor to provide and install all MFDs meeting the model requests as specified for each location with specified volume levels, speed and features, provide all consumables (excluding paper) and maintain all MFDs under the contract award. In addition, the City requests a pricing option for paper (30% post recycled content). The proposer should also provide in the response an option for a cost- per-page format for both maintenance and toner for the existing local desktop printers, and medium & high volume satellite printers. It is the City's intent that the awarded vendor will make recommendations to consolidate and reduce the number of printers in use and move as much volume as possible to new or existing MFDs. All units proposed to the City must be EPEAT registered products. Indicate whether each proposed product is rated at the EPEAT Bronze, Silver, or Gold Level. Indicate if proposed units have power-down functions and double-sided printing capability. Proposers must submit an option for all new multifunction devices installed in the City to use a security printing function that will allow employees to have a secure print option. 3. Pricing Proposers should submit pricing on the basis of equipment lease (for three, four, and five-year terms) and outright purchase, plus cost-per-page, which will be a not to exceed price for the term of the contract. All costs for equipment shall include: inside delivery to the equipment's intended location, installation, set-up and training, and any associated transportation costs to the City’s specified locations. The City will not pay for removal of any equipment being replaced during the contract term. Also, equipment removal is to include removal of hard drives, which are to be turned into the City for disposal. In addition to the monthly lease cost; proposers are to include the cost-per-print for both black & white and color printing. Pricing is to include all supplies and maintenance. Also, the City would like proposers to include an option for 30% post-recycled content paper as part of the cost-per-print. Proposals that stipulate the City must pay for removal of equipment or shipping costs at the end of the agreement or when an upgrade, downgrade, relocation or RFP 7668 Managed Print Services for City of Fort Collins Page 6 of 26 elimination of any machine is performed by the vendor or a third party service provider may be automatically withdrawn from consideration. The quoted pricing shall be a not to exceed price for the term of the contract for the recommended equipment proposed initially by the awarded vendor and accepted by the City for the resulting contract. However, it is the City’s expectation that the awarded vendor will strive to offer the City additional opportunities to reduce printing costs during the term of the contract. As newer equipment models become available, they may be added to the approved Equipment List and older models dropped from the List. In that event, it is the City’s expectation that the cost per print will be the same or less than the unit it is replacing. 4. General Conditions All equipment, parts and consumables furnished under this proposal shall be new. This solicitation indicates the number of copiers and printers currently on lease or owned. Additional MFDs may be added at the same cost awarded from this proposal. The City reserves the right to upgrade, downgrade, relocate or eliminate any equipment at no additional charge at any time during the contract if the needs/usage requirements of the using department change. Vendors must commit that, for each multifunction device or printer disposed of by the City during the term of the agreement that contains a hard drive, that they will remove the hard drive and give it to the IT department for proper e-waste disposal before the device is removed from City premises, at no additional cost to the City. End-user departments will submit all requests for copiers, MFDs and printers through the IT Help Desk. The Help Desk will advise the department to either contact the awarded vendor directly for assistance or to select the appropriate equipment from the Master Agreement equipment list. The department will then submit their requisition to Purchasing so a Purchase Order can be processed and submitted to the vendor. Invoices referencing the Purchase Order number will be submitted to City of Fort Collins Accounts Payable. 5. Service Proposed costs shall include all costs for repair, maintenance, parts and labor regardless as to whether repair or replacement is necessitated by wear or non- malicious damage. Total uptime should be no less than 99% per quarter (based on the City's 40 hour work week). Uptime is to be calculated by the awarded vendor and reported for each 90 day period. Response/Repair Time shall be the time from the point the call is placed for service until the technician responds to the equipment site. Technician must RFP 7668 Managed Print Services for City of Fort Collins Page 7 of 26 notify the City’s IT staff prior to initiating a repair and upon completion of the maintenance service. The City considers a four (4) business hour response time from the time the call is placed for service until the technician responds to the equipment site to be the normal response time to be included in the vendor’s Cost per Print. a) If Vendor has the option of a guaranteed Response Time of less than four (4) hours; include the additional cost for that option (if any) in your proposal. b) If Vendor has the option of a Response Time of greater than four (4) hours; include the additional discount for that option (if any) in your proposal. Service Completion shall be the time it takes a technician to correct a deficiency once he/she has reported arriving to the City's designated representative. It is expected that all calls will be resolved within six (6) business hours from the time the service call is placed. Should more time be needed, the technician must inform the designated representative.The vendor is to report response and Service Completion times for service calls for each 90-day period. In the event the response time (4 hours) or Service Completion time (6 hours) falls below 95%, the vendor shall provide a written corrective action plan which shall be subject to the City representative approval. Three (3) service calls in a quarter to any one machine must result in the vendor providing a detailed review of the problem. In the review, a solution must be proposed and accepted by the City's designated representative. If the device breaks down after this solution has been implemented, the device must be replaced at the request of the City's designated IT representative at no cost to the City of Fort Collins. All parts, supplies, and consumables provided by the vendor shall be the manufacturer's officially approved OEM parts, supplies, and consumables. Remanufactured, reconditioned, or other non-new parts, supplies and consumables shall not be stored, provided or utilized by same provider for any equipment use in the City of Fort Collins. Vendor should provide documentation on training and certification of all service technicians and if all are factory-trained. Indicate if specific technicians will be dedicated to the City's account and if technicians specialize in particular models or cover specific territories. A descriptive map showing the entire service coverage area of assigned technicians is requested along with the current number of machines serviced in that area. 6. Installation & Training RFP 7668 Managed Print Services for City of Fort Collins Page 8 of 26 The vendor shall provide, at their own expense, installation/configuration of the equipment leased/purchased under the contract as well as end-user training. Delivery and installation of the equipment will be tightly coordinated between the vendor and the City to minimize the disruption of service and staff. Vendor will provide at least 48 hours’ notice to the department point of contact (POC) as well as City IT POC on delivery and installation dates and times. Each equipment location shall have readily available on or near the machine, a manual providing detailed instruction on the machine’s operation, with procedures for clearing jams, loading toner, etc. 7. Reports The successful vendor shall provide the IT representative on a quarterly basis, a Master Activity Report of the past quarter’s activity and include year-to-date summaries. The master report should include at a minimum all sites' activities by department account, machine identification number, model number, beginning and ending meters, total copy volume extended by the cost per page and cost per device to achieve the total monthly cost per machine. Each individual department account shall also be totaled together, indicating quarterly true up metrics to date. Any service calls during the month should also be summarized within the quarterly report. A total quarterly cost of all machines shall be included. The report shall be submitted electronically to City of Fort Collins IT Department designated POC. a. The City would also like to have Uptime reported for each machine on the Quarterly Report. Briefly describe what your reporting capability is as part of your proposal, whether or not you can provide Uptime reporting, and submit a representative sample illustrating your reporting capability as part of your proposal. 8. Equipment Specifications All proposed equipment must be "New" and will not have been used since manufacture and shall be current models of modern technology in current production and not scheduled to retire within the next 24 months. Appendix A (page 13) shows that in 2009 the City as a whole averaged 1,356,603 pages per month. Please submit costs for your recommended choice for Low, Medium, and High Volume machine categories for purposes of your initial proposal. Once the awarded Vendor has completed their Phase 1 assessment of the current environment and issued their Phase 2 final report; then the Equipment List and the associated pricing will be finalized. 9. Network Connectivity Connection to the City network requires the proposed solution to support IP v4/6. Vendors should describe the connectivity requirements of the equipment being proposed including the print controllers, network protocol(s) and software. All City RFP 7668 Managed Print Services for City of Fort Collins Page 9 of 26 departments are attached to the City's network with desktop computers running Microsoft Windows XP or higher. Microsoft Windows 2003 or higher Servers are used for Print Services. The successful vendor must be prepared to work with the City of Fort Collins Information Technology staff on each networked installation to ensure that all networked services are installed and functioning properly. Print Drivers will be installed in conjunction and alongside the City IT Department staff. The successful vendor must document the printer driver installation process. When new drivers—especially 64-bit drivers, become available, the vendor should supply them to the City of Fort Collins Information Technology Department along with installation instructions. Any work to be performed by the vendor on the City’s print servers is to be coordinated with the Information Technology Department. 10. Invoicing Vendor shall prepare separate official invoices for each copier/MFD installation listing: a. Invoice date and number b. Purchase Order Number c. Location, Make, Model and Serial Number d. Number of copies invoiced e. Current and previous reading f. Date of meter reading (if applicable) g. Line item identifying per copy credit for copies made during repair testing or Maintenance h. Line item identifying response time service credits i. One Monthly invoice for all equipment itemized by location j. Lease to include all property taxes, insurance, documentation fees, delivery, installation, Training, and removal of equipment at end of term. 11. Other Considerations a. COOPERATIVE PURCHASING: The City of Fort Collins allows other Public Agencies the opportunity to purchase off the Award for this RFP at the option of the Awarded Vendor. Other public agencies that are members of the Colorado Multiple Assembly of Procurement Officials (MAPO) cooperative purchasing group in particular may contact the awarded Service Provider with a desire to participate in any resulting awards as a potential cooperative user, including: Poudre School District Larimer County b. The City reserves the right to award directly as a result of the written proposals. The City may or may not opt to conduct oral interviews. RFP 7668 Managed Print Services for City of Fort Collins Page 10 of 26 c. All awards and extensions are subject to annual appropriations of funds. Lessee reasonably believes that it will have a need for the equipment for the duration of the lease and that funds will be available and appropriated to make all payments under this lease, however, the availability of funds in future fiscal years is dependent upon appropriation of funds by Lessee's City Council, which appropriation is entirely discretionary. The City will seek funding each year as part of its budget process. If funds to continue the leasing of the equipment for the portion of the lease term falling in the next year are not legally available for such purpose, The City may terminate the lease and return the equipment at the end of the current year without penalty or financial liability. The City will notify lessor at least thirty (30) days prior to the end of the year if funds are not available for the payments required under this Lease by reason of non-appropriation or non-availability of funds as set forth above. II. Proposal Submittal Requirements The City’s intent is to choose the most qualified firm based upon approach, methods, qualifications and experience, availability, and total lifecycle cost. Of prime importance is the firm’s flexibility in responding to services as requested by City staff during the term of the Services Agreement. For Initial Proposal Submittal: All respondents are required to include the following information in the submittal as a minimum. Respondents are to number and name each section as follows: 1. Recommended Solution and Approach: a. Executive Summary - The executive summary should give in brief concise terms a summation of your submittal. Identify the points that make your firm uniquely qualified for this engagement. b. Provide detailed information on your proposed approach, interpretation of project and concept as described, including needs assessment and design of a print environment. c. Provide detailed information on the quality and performance of the equipment you are proposing for the City for your recommended choice for Low, Medium, and High Volume machine categories for purposes of your initial proposal d. Describe your Sales/Service Center location & arrangement you propose to use to service the equipment deliveries, maintenance services, and consumable supplies fulfillment as relates to the RFP, and proposed business hours. Make sure that your proposal is clear as to who is providing what, and from what location. RFP 7668 Managed Print Services for City of Fort Collins Page 11 of 26 e. Provide samples of Master activity reports you are currently providing for other customers, for programs similar to those described in the RFP. Be sure to include samples of any Uptime reporting you are currently providing. f. Customer Responsibilities and deliverables:  Provide detailed information on hardware, software, technical support, and/or manpower required from the City.  Provide detailed information on any assumptions made in the preparation of the proposal, and any constraints the organization faces in delivering the type of program the City is seeking. g. Lessons Learned - provide details on at least three (3) past projects of this nature that the firm has implemented; both good and bad outcomes. 2. Qualifications and Experience: Provide relevant information regarding previous experience related to delivering similar services to the ones listed under Scope of Work: a. Profile of the Firm – State whether your firm is local, national, or international. Also include number of years in the business. b. Size of the firm and size of local office that will service this account (local office is required). c. Names and locations of three (3) similar projects that have been provided to organizations of our size and type within the last three (3) years, in particular any ones in Colorado, and preferably public agencies: i. Include Contact name and title, phone, and e-mail address of public agency reference(s) overseeing the Delivered Services. 3. List of Project Personnel: List of proposed resources who will service the awarded contract; including the primary point of contact, and the person with primary responsibility for successful performance of this contract. 4. Availability/Lead Time: What is the Lead Time required to deliver equipment After Receipt of Order (ARO)? 5. Cost Structure: Using the RFP Pricing Sheet grid provided, please submit your cost to provide the initial orders described in the Scope of Work. The quoted pricing shall be a not to exceed price for the term of the contract for the recommended equipment proposed initially by the awarded vendor and accepted by the City for the resulting contract. However, it is the City’s expectation that the awarded vendor will strive to offer the City additional opportunities to reduce printing costs during the term of the contract. As newer models become available, they may be added to the approved Equipment List and older models dropped from the List. In that event, it is the City’s expectation that the cost per print will be the same or less than the unit it is replacing. RFP 7668 Managed Print Services for City of Fort Collins Page 12 of 26 6. Sustainability: Briefly describe the following sustainability attributes of the equipment proposed for the City for this project: a. Describe whether each proposed product is EPEAT rated at the Bronze, Silver, or Gold Level. b. Describe any power-down functions of each proposed product when not in use. c. Describe any double-sided printing capability of each proposed product. d. Describe any secure-printing capability of each proposed product. III. Pricing Form Proposers are to fill out the RFP Pricing Sheet included electronically with the RFP and submit it electronically to the City as part of the proposal. At minimum, information for each proposed model submitted is to include the following information:  Model Number  Description (including accessories)  Copies per Minute Rating  Monthly Lease Cost, 36 month Lease  Monthly Lease Cost, 48 month Lease  Monthly Lease Cost, 60 month Lease  Cost to Purchase Outright  Black & White Print Charge  Cost per page including 30% PRC paper, if available  Color Print Charge  Cost per page including 30% PRC paper, if available  Indicate whether all Supplies are Included in your Print Charges RFP 7668 Managed Print Services for City of Fort Collins Page 13 of 26 IV. VENDOR STATEMENT: I have read and understand the specifications and requirements for this bid and I agree to comply with such specifications and requirements. I further agree that the method of award is acceptable to my company. I also agree to complete a Services Agreement with the City of Fort Collins within 30 days of notice of award. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next highest rated firm. FIRM NAME: ADDRESS: CITY, STATE, ZIP: EMAIL ADDRESS: PHONE: BIDDER’S NAME: SIGNATURE: PRIMARY SERVICES ISSUES CONTACT: TELEPHONE: CELL: EMAIL: PLEASE GO TO www.fcgov.com/purchasing TO REGISTER IN OUR E- PROCUREMENT SYSTEM FOR FUTURE BID OPPORTUNITIES! BE SURE TO SELECT ALL APPROPRIATE COMMODITY CODES. COMMODITY CODES USED FOR THIS RFP: 600-38 Copy Machines, Bond (Plain) Paper Type Including Parts and Accessories 600-42 Copy Machines, Laser, Including Parts and Accessories 600-46 Copy Machines, Digital 600-72 Multi-Function Office Machines (Combination of Fax-Copier-Scanner-Printer, etc.) RFP 7668 Managed Print Services for City of Fort Collins Page 14 of 26 Compensation and Contract Process A. After contract award, progress invoices shall be billed in monthly installments, subject to review and approval by the City. City payment terms will be Net 30 Days from receipt of invoice. B. The selected Service Provider shall be expected to sign the City’s standard Services Agreement prior to commencing Services (see sample attached to this Proposal). C. The City reserves the right to award directly as a result of the written proposals. The City may or may not opt to conduct secondary evaluations. D. The City reserves the right to negotiate with any vendor as meets the needs of the City. The City reserves the right to reject any or all proposals, and to waive any irregularities. V. REVIEW AND ASSESSMENT Proposers will be evaluated on the following criteria. These criteria will be the basis for review of the written proposals and any optional interview session. The rating scale shall be from 1 to 5, with 1 being a poor rating, 3 being an average rating, and 5 being an outstanding rating. WEIGHTING FACTOR QUALIFICATION STANDARD 3.0 Scope of Proposal Does the proposal show an understanding of the project objective, methodology to be used and results that are desired from the project? 1.0 Assigned Personnel/Sales Support Do the persons who will be working on the project have the necessary skills to support delivery of product meeting the quality specifications as outlined in this RFP? Are sufficient people of the requisite skills assigned to the project? 1.0 Availability What is the Lead Time required to deliver the product After Receipt of Order (ARO)? 1.0 Sustainability a. Is each proposed product EPEAT rated at the Bronze, Silver, or Gold Level? b. Does each proposed product have power- down functions when not in use? c. Does each proposed product have any double-sided printing capability? 2.0 Cost Does the proposed cost compare favorably with the Project Manager's estimate? 2.0 Firm Capability Has the firm done previous projects of this type and scope? RFP 7668 Managed Print Services for City of Fort Collins Page 15 of 26 Reference Evaluation (Top Ranked Firm) The Project Manager will check references using the following criteria. The evaluation rankings will be labeled Satisfactory/Unsatisfactory. QUALIFICATION STANDARD Overall Performance Would you hire this Professional again? Did they show the skills required by this project? Timetable Was the original Scope of Work completed within the specified time? Were interim deadlines met in a timely manner? Completeness Was the Professional responsive to client needs; did the Professional anticipate problems? Were problems solved quickly and effectively? Budget Was the original Scope of Work completed within the project budget? Job Knowledge If a study, did it meet the Scope of Work? RFP 7668 Managed Print Services for City of Fort Collins Page 16 of 26 SERVICES AGREEMENT THIS AGREEMENT made and entered into the day and year set forth below by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and , hereinafter referred to as "Service Provider". WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Service Provider agrees to provide services in accordance with the scope of services attached hereto as Exhibit "A", consisting of ( ) page and incorporated herein by this reference. Irrespective of references in Exhibit A to certain named third parties, Professional shall be solely responsible for performance of all duties hereunder. 2. The Work Schedule. [Optional] The services to be performed pursuant to this Agreement shall be performed in accordance with the Work Schedule attached hereto as Exhibit "B", consisting of ( ) page , and incorporated herein by this reference. 3. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated within ( ) days following execution of this Agreement. Services shall be completed no later than . Time is of the essence. Any extensions of the time limit set forth above must be agreed upon in a writing signed by the parties. 4. Contract Period. [Option 1] This Agreement shall commence upon the date of execution shown on the signature page of this Agreement and shall continue in full force and effect for one (1) year, unless sooner terminated as herein provided. In addition, at the option of the City, the Agreement may be extended for an additional period of one (1) year at the RFP 7668 Managed Print Services for City of Fort Collins Page 17 of 26 rates provided with written notice to the Professional mailed no later than ninety (90) days prior to contract end. 5. Contract Period. [Option 2] This Agreement shall commence , 200 , and shall continue in full force and effect until , 200 , unless sooner terminated as herein provided. In addition, at the option of the City, the Agreement may be extended for additional one year periods not to exceed ( ) additional one year periods. Renewals and pricing changes shall be negotiated by and agreed to by both parties. The Denver Boulder Greeley CPIU published by the Colorado State Planning and Budget Office will be used as a guide. Written notice of renewal shall be provided to the Service Provider and mailed no later than ninety (90) days prior to contract end. 6. Delay. If either party is prevented in whole or in part from performing its obligations by unforeseeable causes beyond its reasonable control and without its fault or negligence, then the party so prevented shall be excused from whatever performance is prevented by such cause. To the extent that the performance is actually prevented, the Service Provider must provide written notice to the City of such condition within fifteen (15) days from the onset of such condition. 7. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Service Provider. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this Agreement shall be effective when mailed, postage prepaid and sent to the following addresses: Service Provider: City: Copy to: Attn: City of Fort Collins Attn: PO Box 580 Fort Collins, CO 80522 City of Fort Collins Attn: Purchasing Dept. PO Box 580 Fort Collins, CO 80522 RFP 7668 Managed Print Services for City of Fort Collins Page 18 of 26 In the event of early termination by the City, the Service Provider shall be paid for services rendered to the date of termination, subject only to the satisfactory performance of the Service Provider's obligations under this Agreement. Such payment shall be the Service Provider's sole right and remedy for such termination. 8. Contract Sum. The City shall pay the Service Provider for the performance of this Contract, subject to additions and deletions provided herein, ($ ) as per the attached Exhibit " ", consisting of page , and incorporated herein by this reference. 9. City Representative. The City will designate, prior to commencement of the work, its representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the services provided under this agreement. All requests concerning this agreement shall be directed to the City Representative. 10. Independent Service provider. The services to be performed by Service Provider are those of an independent service provider and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Service Provider's compensation hereunder for the payment of FICA, Workmen's Compensation or other taxes or benefits or for any other purpose. 11. Subcontractors. Service Provider may not subcontract any of the Work set forth in the Exhibit A, Statement of Work without the prior written consent of the city, which shall not be unreasonably withheld. If any of the Work is subcontracted hereunder (with the consent of the City), then the following provisions shall apply: (a) the subcontractor must be a reputable, qualified firm with an established record of successful performance in its respective trade performing identical or substantially similar work, (b) the subcontractor will be required to comply with all applicable terms of this Agreement, (c) the subcontract will not create any contractual relationship between any such subcontractor and the City, nor RFP 7668 Managed Print Services for City of Fort Collins Page 19 of 26 will it obligate the City to pay or see to the payment of any subcontractor, and (d) the work of the subcontractor will be subject to inspection by the City to the same extent as the work of the Service Provider. 12. Personal Services. It is understood that the City enters into the Agreement based on the special abilities of the Service Provider and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Service Provider shall neither assign any responsibilities nor delegate any duties arising under the Agreement without the prior written consent of the City. 13. Acceptance Not Waiver. The City's approval or acceptance of, or payment for any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement or cause of action arising out of performance of this Agreement. 14. Warranty. a. Service Provider warrants that all work performed hereunder shall be performed with the highest degree of competence and care in accordance with accepted standards for work of a similar nature. b. Unless otherwise provided in the Agreement, all materials and equipment incorporated into any work shall be new and, where not specified, of the most suitable grade of their respective kinds for their intended use, and all workmanship shall be acceptable to City. c. Service Provider warrants all equipment, materials, labor and other work, provided under this Agreement, except City-furnished materials, equipment and labor, against defects and nonconformances in design, materials and workmanship/workwomanship for a period beginning with the start of the work and ending twelve (12) months from RFP 7668 Managed Print Services for City of Fort Collins Page 20 of 26 and after final acceptance under the Agreement, regardless whether the same were furnished or performed by Service Provider or by any of its subcontractors of any tier. Upon receipt of written notice from City of any such defect or nonconformances, the affected item or part thereof shall be redesigned, repaired or replaced by Service Provider in a manner and at a time acceptable to City. 15. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this agreement, such party may be declared in default thereof. 16. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non-defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non-defaulting party for the non-defaulting party's reasonable attorney fees and costs incurred because of the default. 17. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 18. Indemnity/Insurance. a. The Service Provider agrees to indemnify and save harmless the City, its officers, agents and employees against and from any and all actions, suits, claims, demands or liability of any character whatsoever brought or asserted for injuries to or death of any RFP 7668 Managed Print Services for City of Fort Collins Page 21 of 26 person or persons, or damages to property arising out of, result from or occurring in connection with the performance of any service hereunder. b. The Service Provider shall take all necessary precautions in performing the work hereunder to prevent injury to persons and property. c. Without limiting any of the Service Provider's obligations hereunder, the Service Provider shall provide and maintain insurance coverage naming the City as an additional insured under this Agreement of the type and with the limits specified within Exhibit , consisting of one (1) page, attached hereto and incorporated herein by this reference. The Service Provider before commencing services hereunder, shall deliver to the City's Director of Purchasing and Risk Management, P. O. Box 580 Fort Collins, Colorado 80522 one copy of a certificate evidencing the insurance coverage required from an insurance company acceptable to the City. 19. Entire Agreement. This Agreement, along with all Exhibits and other documents incorporated herein, shall constitute the entire Agreement of the parties. Covenants or representations not contained in this Agreement shall not be binding on the parties. 20. Law/Severability. The laws of the State of Colorado shall govern the construction interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 21. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et. seq., Service Provider represents and agrees that: a. As of the date of this Agreement: RFP 7668 Managed Print Services for City of Fort Collins Page 22 of 26 1. Service Provider does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Service Provider will participate in either the e-Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the “e-Verify Program”) or the Department Program (the “Department Program”), an employment verification program established pursuant to Section 8-17.5-102(5)(c) C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Service Provider shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that knowingly employs or contracts with an illegal alien to perform work under this Agreement. c. Service Provider is prohibited from using the e-Verify Program or Department Program procedures to undertake pre-employment screening of job applicants while this Agreement is being performed. d. If Service Provider obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Service Provider shall: 1. Notify such subcontractor and the City within three days that Service Provider has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease RFP 7668 Managed Print Services for City of Fort Collins Page 23 of 26 employing or contracting with the illegal alien; except that Service Provider shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Service Provider shall comply with any reasonable request by the Colorado Department of Labor and Employment (the “Department”) made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Service Provider violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Service Provider shall be liable for actual and consequential damages to the City arising out of Service Provider’s violation of Subsection 8-17.5-102, C.R.S. g. The City will notify the Office of the Secretary of State if Service Provider violates this provision of this Agreement and the City terminates the Agreement for such breach. 22. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit " " - Confidentiality, consisting of ( ) pages, attached hereto and incorporated herein by this reference. RFP 7668 Managed Print Services for City of Fort Collins Page 24 of 26 CITY OF FORT COLLINS, COLORADO a municipal corporation By:_______________________________ Gerry Paul Director of Purchasing and Risk Management Date:_____________________________ ATTEST: _________________________________ City Clerk APPROVED AS TO FORM: ________________________________ Assistant City Attorney By:_______________________________ __________________________________ PRINT NAME __________________________________ TITLE Date:_____________________________ RFP 7668 Managed Print Services for City of Fort Collins Page 25 of 26 EXHIBIT INSURANCE REQUIREMENTS 1. The Service Provider will provide, from insurance companies acceptable to the City, the insurance coverage designated hereinafter and pay all costs. Before commencing work under this bid, the Service Provider shall furnish the City with certificates of insurance showing the type, amount, class of operations covered, effective dates and date of expiration of policies, and containing substantially the following statement: "The insurance evidenced by this Certificate will not be cancelled or materially altered, except after ten (10) days written notice has been received by the City of Fort Collins." In case of the breach of any provision of the Insurance Requirements, the City, at its option, may take out and maintain, at the expense of the Service Provider, such insurance as the City may deem proper and may deduct the cost of such insurance from any monies which may be due or become due the Service Provider under this Agreement. The City, its officers, agents and employees shall be named as additional insureds on the Service Provider's general liability and automobile liability insurance policies for any claims arising out of work performed under this Agreement. 2. Insurance coverages shall be as follows: A. Workers' Compensation & Employer's Liability. The Service Provider shall maintain during the life of this Agreement for all of the Service Provider's employees engaged in work performed under this agreement: 1. Workers' Compensation insurance with statutory limits as required by Colorado law. 2. Employer's Liability insurance with limits of $100,000 per accident, $500,000 disease aggregate, and $100,000 disease each employee. B. Commercial General & Vehicle Liability. The Service Provider shall maintain during the life of this Agreement such commercial general liability and automobile liability insurance as will provide coverage for damage claims of personal injury, including accidental death, as well as for claims for property damage, which may arise directly or indirectly from the performance of work under this Agreement. Coverage for property damage shall be on a "broad form" basis. The amount of insurance for each coverage, Commercial General and Vehicle, shall not be less than $500,000 combined single limits for bodily injury and property damage. In the event any work is performed by a subcontractor, the Service Provider shall be responsible for any liability directly or indirectly arising out of the work performed under this Agreement by a subcontractor, which liability is not covered by the subcontractor's insurance. RFP 7668 Managed Print Services for City of Fort Collins Page 26 of 26 EXHIBIT CONFIDENTIALITY IN CONNECTION WITH SERVICES provided to the City of Fort Collins (the “City”) pursuant to this Agreement (the “Agreement”), the Service Provider hereby acknowledges that it has been informed that the City has established policies and procedures with regard to the handling of confidential information and other sensitive materials. In consideration of access to certain information, data and material (hereinafter individually and collectively, regardless of nature, referred to as “information”) that are the property of and/or relate to the City or its employees, customers or suppliers, which access is related to the performance of services that the Service Provider has agreed to perform, the Service Provider hereby acknowledges and agrees as follows: That information that has or will come into its possession or knowledge in connection with the performance of services for the City may be confidential and/or proprietary. The Service Provider agrees to treat as confidential (a) all information that is owned by the City, or that relates to the business of the City, or that is used by the City in carrying on business, and (b) all information that is proprietary to a third party (including but not limited to customers and suppliers of the City). The Service Provider shall not disclose any such information to any person not having a legitimate need-to-know for purposes authorized by the City. Further, the Service Provider shall not use such information to obtain any economic or other benefit for itself, or any third party, except as specifically authorized by the City. The foregoing to the contrary notwithstanding, the Service Provider understands that it shall have no obligation under this Agreement with respect to information and material that (a) becomes generally known to the public by publication or some means other than a breach of duty of this Agreement, or (b) is required by law, regulation or court order to be disclosed, provided that the request for such disclosure is proper and the disclosure does not exceed that which is required. In the event of any disclosure under (b) above, the Service Provider shall furnish a copy of this Agreement to anyone to whom it is required to make such disclosure and shall promptly advise the City in writing of each such disclosure. In the event that the Service Provider ceases to perform services for the City, or the City so requests for any reason, the Service Provider shall promptly return to the City any and all information described hereinabove, including all copies, notes and/or summaries (handwritten or mechanically produced) thereof, in its possession or control or as to which it otherwise has access. The Service Provider understands and agrees that the City’s remedies at law for a breach of the Service Provider’s obligations under this Confidentiality Agreement may be inadequate and that the City shall, in the event of any such breach, be entitled to seek equitable relief (including without limitation preliminary and permanent injunctive relief and specific performance) in addition to all other remedies provided hereunder or available at law. APPENDIX A 2009 PRINT ENVIRONMENT ANALYSIS Date: 04/04/2014 Appendix B Copier Inventory Profile Date: 04/04/2014 Make # % Dealer # % Top Models # % Leased/Owned # % Expires # % Xerox 78 86.00% PDS 54 59.30% 7545P 14 15.40% Leased 73 80.20% 2014 4 5.00% Ricoh 7 8.00% Lewan 29 31.90% 7535P 11 12.10% Owned 12 13.20% 2015 7 8.90% Sharp 5 6.00% Ricoh 7 7.10% 7835PT 6 6.60% Not Known 6 6.60% 2016 30 38.00% Total: 91 100% All Copy Products 1 1.10% 7845P 5 5.50% Total 91 100% 2017 16 20.30% Total: 91 100% 7435P 5 0.50% 2018 11 13.90% 7775P 4 4.40% Lease Term # % 2019 5 6.30% 7855P 4 4.40% 36 Mos. 3 3.80% Not Known 6 7.60% 7125P 4 4.40% 48 Mos. 34 43.00% Total 79 100% 7242 3 3.30% 60 Mos. 36 45.60% % of Total Inventory 57% Not Known 6 7.60% Total 79 100% APPENDIX B COPIER INVENTORY APPENDIX C Purchasing — 5/1/2014 - 5/31/2014 Name Serial Number IP Address Total Pages Mono Pages Color Pages 4595 v 17. 36. 0 - Printer FBG961008 10.214.4.19 48772 48772 6204 Wide Format V1.2.02 - Printer 10.50.4.49 128 128 Aficio MP 3350 M6395700680 10.215.5.32 1302 1302 0 Aficio MP C4501 V9515601641 10.136.4.11 9200 8530 670 Aficio MP C4502A W512L600439 10.215.4.25 14296 10822 3474 AR-M277 5506830700 10.196.4.18 0 0 AR-M350 3502532X00 10.130.4.11 0 0 AR-M355N 5502724200 10.171.4.11 113 113 Color LaserJet 2840 CNJC8360C9 10.50.4.80 0 0 0 color LaserJet 3550 CNBR205698 10.223.1.121 1218 26 1192 Color LaserJet 3600 CNWBF57740 10.214.4.15 0 0 0 Color LaserJet 3600 CNWCH80911 192.168.11.49 424 5 419 Color LaserJet 3600 CNWCH86705 10.53.4.23 338 3 335 Color LaserJet 4550 JPPAB04723 192.168.14.53 7 0 7 color LaserJet 4600 JPBKB30380 10.50.4.60 1587 543 1044 color LaserJet 4600 JPBKB20949 10.98.4.15 455 242 213 color LaserJet 4600 JPBKB07388 10.215.5.29 13 1 12 color LaserJet 4600 JPBKD11067 10.198.4.12 459 104 355 color LaserJet 4650 JPGAB14321 10.223.1.73 336 45 291 Color LaserJet 4700 JP8LB55655 10.98.4.17 4697 2436 2261 Name Serial Number IP Address Total Pages Mono Pages Color Pages Color LaserJet 4700 JP4LB24115 10.214.4.34 1559 620 939 Color LaserJet 4700 JPTLB57124 10.215.4.26 5528 2122 3406 color LaserJet 5500 JPLR000206 10.214.4.25 853 370 483 color LaserJet 5500 JPEK001677 10.215.5.39 693 293 400 color LaserJet 5500 JPCK000494 10.215.4.40 386 80 306 color LaserJet 5550 JPFC646008 10.214.4.38 921 297 624 color LaserJet 5550 JPSC9CD067 10.214.4.26 547 186 361 color LaserJet 5550 JPSCB7N13V 10.215.5.35 723 190 533 Color LaserJet CP2025n CNGSD00946 10.131.4.21 508 128 380 Color LaserJet CP2025n CNGSC71169 10.131.4.22 58 40 18 Color LaserJet CP2025n CNGSD00942 10.131.4.23 232 75 157 Color LaserJet CP2025n CNGSD00945 10.131.4.25 29 4 25 Color LaserJet CP3525 CNCC91600L 10.214.4.13 429 68 361 Color LaserJet CP3525 CNCC91600W 10.214.4.12 1588 1194 394 Color LaserJet CP4005 JPRLB54574 10.223.1.128 1338 315 1023 Color LaserJet CP4005 JPRLB54664 10.223.1.131 1547 203 1344 Color LaserJet CP4520 Series JPDCG3D1F3 10.214.4.16 5270 727 4543 Color LaserJet Pro MFP M177fw CNB6FDH8NL 10.50.4.81 0 0 ColorQube 8870 XFL130571 10.50.4.47 605 428 177 ColorQube 8870-9 XFL130577 10.50.4.54 1129 334 795 ColorQube 9201 BRE238442 10.215.5.26 0 0 0 Designjet T1120 44in SG9742200Z 10.196.4.13 13 Name Serial Number IP Address Total Pages Mono Pages Color Pages Designjet T1300 CN28HCH01V 10.214.4.41 32 Designjet T2300 PostScript CN0961H04Q 10.215.4.32 27 Designjet T2500 PostScript CN39R1H00P 10.96.4.11 Designjet T790 44in CN38OGH02D 10.50.4.62 37 Designjet T790 44in CN1772H028 10.131.4.137 Designjet T790ps 44in CN31EDH03P 10.50.4.63 207 Designjet Z2100 44in Photo MY6AV2C007 10.215.4.39 28 Designjet Z5200 PostScript CN41N5K02V 10.223.1.114 DocuColor 263 with EFI Fiery Controller; XPN388304 10.128.4.11 13819 7172 6647 DocuColor 263 with EFI Fiery Controller; XPN388304 10.128.4.11 0 0 0 HL-4150CDN series U62499H1J209442 10.215.5.42 144 78 66 HL-4150CDN series U62499F1J185814 10.121.4.20 0 0 0 HL-5250DN series F7J131646 10.96.4.16 601 601 HL-5250DN series H8J738185 192.168.14.44 329 329 HL-5250DN series B7J845672 10.215.4.33 252 252 HL-5250DN series H8J722333 10.53.4.22 416 416 HL-5250DN series M8J898323 192.168.14.52 0 0 HL-5370DW series A2J449604 10.215.5.41 2001 2001 HL-5370DW series H0J719244 10.124.4.23 160 160 HL-5370DW series H1J283889 10.198.4.14 358 358 HL-5370DW series L9J413121 10.198.4.18 99 99 Name Serial Number IP Address Total Pages Mono Pages Color Pages HL-5370DW series G1J223639 10.223.1.98 2367 2367 HL-5370DW series L1J354703 10.223.1.101 692 692 HL-5370DW series J0J759122 10.223.1.133 167 167 HL-5370DW series A2J445259 10.223.1.152 631 631 HL-5470DW series U63080C2J116510 10.130.4.153 495 495 HL-5470DW series U63080G2N126282 10.223.1.117 988 988 HL-5470DW series U63080K2N212420 10.223.1.136 496 496 HL-6050D_DN series C5J169512 10.96.4.13 204 204 LaserJet 1200 CNCB301863 10.96.4.17 44 44 LaserJet 1300n XXXXXXXXXX 10.196.4.16 527 527 LaserJet 1320 series CNFC56J0SW 10.215.4.37 233 233 LaserJet 200 color M251nw CNB1H10518 10.124.4.8 440 165 275 LaserJet 200 color M251nw CNB1H06552 10.130.4.154 120 4 116 LaserJet 200 colorMFP M276nw CNC9DCD7MN 10.50.4.40 68 31 37 LaserJet 2100 Series USGR086004 10.131.4.19 286 286 LaserJet 2200 CNGRG90544 10.50.4.79 998 998 LaserJet 2300 series CNBDC48978 10.50.4.77 235 235 LaserJet 2300 series CNBGG81308 10.215.4.22 445 445 LaserJet 3052 CNBK437817 10.223.1.138 862 862 LaserJet 3052 CNBK149318 10.223.1.139 19 19 LaserJet 400 color M451dn CNBH115041 10.98.4.11 700 271 429 LaserJet 400 colorMFP M475dw CND8F3GBSC 10.98.4.173 764 222 542 Name Serial Number IP Address Total Pages Mono Pages Color Pages LaserJet 400 M401dw VNB3D05032 10.109.4.17 419 419 LaserJet 400 M401n VNB3S15287 10.124.4.9 974 974 LaserJet 400 M401n VNB3S15254 10.124.4.10 675 675 LaserJet 400 M401n VND3206312 10.124.4.24 889 889 LaserJet 400 M401n VNG3R05891 10.215.4.23 1587 1587 LaserJet 400 MFP M425dn CNB6D9M02Y 10.223.1.115 1555 1555 LaserJet 4000 Series USSC015546 10.50.4.58 138 138 LaserJet 4000 Series USRB014657 192.168.11.53 301 301 LaserJet 4000 Series USMB319486 192.168.11.43 44 44 LaserJet 4000 Series USEC022699 192.168.11.42 0 0 LaserJet 4000 Series USEF082594 10.215.4.30 362 362 LaserJet 4050 Series USQC022117 10.98.4.23 329 329 LaserJet 4050 Series USCC059852 10.98.4.22 417 417 LaserJet 4050 Series AAAAAAAAAA 10.172.4.14 878 878 LaserJet 4050 Series USQX061553 10.215.5.24 52 52 LaserJet 4050 Series USBB048529 192.168.11.44 116 116 LaserJet 4050 Series USQC028430 10.96.4.14 293 293 LaserJet 4050 Series USQC049508 10.215.4.43 809 809 LaserJet 4100 Series USBDJ09312 10.174.4.16 965 965 LaserJet 4100 Series JPLGF11329 192.168.11.46 960 960 LaserJet 4100 Series USGNH05734 10.223.1.112 0 0 LaserJet 4200 USBNN07792 10.98.4.24 3780 3780 Name Serial Number IP Address Total Pages Mono Pages Color Pages LaserJet 4200 USDNM15887 10.174.4.17 1019 1019 LaserJet 4200 USDNM20563 10.124.4.14 79 79 LaserJet 4200 USGNX40045 10.215.4.38 110 110 LaserJet 4240 CNRXL92861 10.215.5.37 2798 2798 LaserJet 4250 CNGXG53057 10.128.4.12 385 385 LaserJet 4250 CNRXS32451 10.214.4.30 351 351 LaserJet 4250 CNRXK99204 10.215.5.30 928 928 LaserJet 4250 CNBXC32266 10.124.4.13 249 249 LaserJet 4250 CNGXC66264 10.215.4.27 5029 5029 LaserJet 4250 CNRXG63263 10.215.4.29 2800 2800 LaserJet 4350 CNGXD35604 10.98.4.25 1102 1102 LaserJet 500 color M551 CNCCFCG0VF 10.214.4.32 40 2 38 LaserJet 5000 Series USD3004773 10.98.4.16 753 753 LaserJet 5100 Series CNCN108199 10.214.4.24 208 208 LaserJet 5M S4601LB6VYD 10.53.4.27 19 19 LaserJet 5M S4601LF7FFA 10.215.4.31 17 17 LaserJet 600 M602 CNBCD6V28P 10.215.5.27 2242 2242 LaserJet 8000 Series USMH003802 10.50.4.56 554 554 LaserJet 8000 Series USHH014504 10.215.5.33 352 352 LaserJet 8150 Series JPBTM05123 10.215.4.84 194 194 LaserJet 9040 JPRL88T022 192.168.14.22 18646 18646 LaserJet 9040 JPRL88T024 192.168.14.21 20774 20774 Name Serial Number IP Address Total Pages Mono Pages Color Pages LaserJet 9040 JPRL88T023 192.168.14.43 28197 28197 LaserJet CP1525nw CNBF138606 10.215.5.21 30 3 27 LaserJet M2727nf MFP CND986J10H 10.223.1.140 635 635 LaserJet P2015 Series CNBJM50835 10.223.1.135 405 405 LaserJet P2015 Series CNBJR02550 10.223.1.134 84 84 LaserJet P3010 Series VNB3R27475 10.98.4.14 297 297 LaserJet P3010 Series VNBCC172KB 10.124.4.12 841 841 LaserJet P4014 CNDX242695 10.133.4.13 830 830 LaserJet P4014 CNDX122736 192.168.14.41 588 588 LaserJet P4014 CNDX322683 192.168.14.58 1093 1093 LaserJet P4015 CNBY200694 10.98.4.20 256 256 MX-2600N 8511678600 10.98.4.28 2212 1427 785 MX-2610N 1509951500 10.195.4.12 6995 4981 2014 MX-2700N 7506302900 10.214.4.20 1089 383 706 MX-2700N 6506770000 10.214.4.33 10209 1228 8981 MX-3100N 8504664Y00 10.125.4.11 7681 5524 2157 MX-3501N 6502303800 10.133.4.12 5654 4081 1573 MX-4101N 502092300 10.172.4.11 5364 2244 3120 MX-4101N 0508541X00 10.174.4.18 9537 4537 5000 MX-6200N 6500116X00 10.214.4.29 4279 1700 2579 Officejet Pro 8500 A909g CN07D7R29Y 10.124.4.22 83 47 36 Officejet Pro 8500 A910 CN162DM0BJ 10.215.4.21 82 50 32 Name Serial Number IP Address Total Pages Mono Pages Color Pages Phaser 3250 MXX476948 192.168.11.48 9 9 0 Phaser 3300 MFP NRB072496 10.96.4.20 203 203 Phaser 3320 LA2575704 10.223.1.113 1029 1029 Phaser 3500N; OS 1.15 09-23-2005 , Net V1.12 WPH053924 10.223.1.141 0 0 Phaser 4500N PMT299820 192.168.14.42 3121 3121 Phaser 6180DN; Net 10.66 DPX152270 192.168.14.54 3240 2961 279 Phaser 6180MFP-D; Net 11.74 GNX250703 192.168.14.55 4160 4127 33 Phaser 6180MFP-D; Net 11.74 GNX260906 10.215.4.45 1779 1711 68 Phaser 6180MFP-N; Net 11.68 GNX112687 10.215.4.41 940 427 513 Phaser 6300N WHH701690 10.50.4.55 462 278 184 Phaser 6360DN DBY260816 192.168.11.41 368 262 106 Phaser 6360DN DBY173408 192.168.11.45 453 99 354 Phaser 6600N; Net 18.01 XL1332808 10.174.4.20 173 97 76 Phaser 7500DN RXD135977 10.214.4.37 615 296 319 Phaser 7760GX AUA335622 10.53.4.26 443 397 46 Phaser 7760PS AUA332942 10.53.4.29 1359 455 904 Phaser 7800DX AT0210737 10.50.4.78 1173 322 851 Phaser 7800DX AT0210751 10.50.4.50 3112 208 2904 T640 792XC47 10.223.1.146 0 0 T640 792XC48 10.223.1.148 0 0 WF-2540 Series QKEY496033 10.98.4.27 41 0 41 Name Serial Number IP Address Total Pages Mono Pages Color Pages WorkCentre 3220 UAK000509 192.168.11.59 316 316 WorkCentre 3615; Net 80.22 A2T194332 10.198.4.21 427 427 WorkCentre 4150 L99051965 10.53.4.30 437 437 WorkCentre 5330 v 30. 21. 0 Multifunction System AE9202355 10.214.4.18 3677 3677 WorkCentre 5775 v1 Multifunction System XEL560296 10.124.4.20 24426 24426 WorkCentre 5775 v1 Multifunction System XEL560296 10.124.4.20 WorkCentre 5865 v1 Multifunction System EX9283007 10.223.1.132 8554 8554 WorkCentre 6505DN; Net 95.45 YTB112133 10.50.4.82 486 442 44 WorkCentre 6505DN; Net 95.45 YTB112115 10.96.4.26 1399 1372 27 WorkCentre 6605DN; Net 18.02 XL3566189 10.215.5.34 2922 934 1988 WorkCentre 6605DN; Net 90.66 XL3572171 10.50.4.84 258 201 57 WorkCentre 6605DN; Net 90.66 XL3573013 10.196.4.96 335 325 10 WorkCentre 6605DN; Net 90.66,ESS 201305012030 XL3573432 10.50.4.80 160 89 71 WorkCentre 6605DN; Net 90.66,ESS 201305012030 XL3573181 10.215.4.42 1501 1443 58 WorkCentre 7120 v 4. 24. 0 Multifunction System XDC342786 10.50.4.66 451 451 0 WorkCentre 7120 v 4. 24. 0 Multifunction System XDC342557 10.50.4.70 1283 352 931 WorkCentre 7120 v 5. 12. 0 Multifunction System XDC399722 10.50.4.51 2807 1900 907 Name Serial Number IP Address Total Pages Mono Pages Color Pages WorkCentre 7120 v 5. 12. 0 Multifunction System XDC389454 10.50.4.52 4448 4426 22 WorkCentre 7120 v 5. 12. 0 Multifunction System XDC389355 10.214.4.31 2421 1592 829 WorkCentre 7120 v 5. 12. 0 Multifunction System XMK292567 10.198.4.19 3520 2685 835 WorkCentre 7120 v 5. 12. 0 Multifunction System XMK293463E 10.174.4.19 47 39 8 WorkCentre 7125 v 5. 12. 0 Multifunction System XDC389453 10.96.4.24 4799 4099 700 WorkCentre 7125 v 5. 12. 0 Multifunction System XDC393116 10.214.4.21 4337 3898 439 WorkCentre 7125 v 5. 12. 0 Multifunction System XMK294050 10.214.4.39 1365 763 602 WorkCentre 7125 v 5. 12. 0 Multifunction System XDC394936 10.198.4.11 5815 2229 3586 WorkCentre 7220 v1 Multifunction System LX7377301 10.130.4.11 1520 1358 162 WorkCentre 7225 v1 Multifunction System LX5688559 192.168.11.50 122 26 96 WorkCentre 7225 v1 Multifunction System LX5688729 10.215.4.28 173 29 144 WorkCentre 7232 v 10. 6. 0 Multifunction System GBP243925 10.196.4.14 3666 2269 1397 WorkCentre 7242 v 4. 7. 0 Multifunction System GBP232896 10.53.4.28 1436 1395 41 WorkCentre 7242 v 10. 6. 0 Multifunction System GBP238066 10.215.5.22 5322 4733 589 Name Serial Number IP Address Total Pages Mono Pages Color Pages WorkCentre 7242 v 10. 6. 0 Multifunction System GBP239924 10.53.4.21 470 352 118 WorkCentre 7335 v 3. 0. 5 Multifunction System FKA638997 10.131.4.11 7349 2327 5022 WorkCentre 7425 v 41. 3. 0 Multifunction System PBB027124 10.109.4.14 1988 1707 281 WorkCentre 7435 v 41. 1. 0 Multifunction System PBB022962 10.50.4.57 1743 1464 279 WorkCentre 7435 v 41. 1. 0 Multifunction System PBB005946 10.196.4.17 8464 3171 5293 WorkCentre 7545 v1 Multifunction System XKP555396 10.50.4.59 6175 3031 3144 WorkCentre 7545 v1 Multifunction System XKP555137 10.50.4.73 834 659 175 WorkCentre 7545 v1 Multifunction System XKP555252 10.50.4.76 4255 2237 2018 WorkCentre 7545 v1 Multifunction System XKP541600 10.50.4.83 2883 2394 489 WorkCentre 7545 v1 Multifunction System XKP556946 10.215.5.23 8856 4312 4544 WorkCentre 7545 v1 Multifunction System XKP065073 10.215.5.28 7538 4959 2579 WorkCentre 7545 v1 Multifunction System XKP536319 10.215.5.38 7799 4060 3739 WorkCentre 7545 v1 Multifunction System XKP560000 192.168.11.47 2111 1407 704 WorkCentre 7545 v1 Multifunction System XKP551758 10.111.4.25 8485 5116 3369 Name Serial Number IP Address Total Pages Mono Pages Color Pages WorkCentre 7545 v1 Multifunction System XKP534920 10.124.4.11 18877 14249 4628 WorkCentre 7545 v1 Multifunction System XKP544801 10.124.4.21 18992 13333 5659 WorkCentre 7545 v1 Multifunction System XKP533230 10.223.1.127 5885 2591 3294 WorkCentre 7545 v1 Multifunction System XKP533177 10.223.1.130 2949 2428 521 WorkCentre 7545 v1 Multifunction System XKP533485 10.223.1.137 4642 2553 2089 WorkCentre 7545 v1 Multifunction System XKP532877 10.223.1.125 2987 2138 849 WorkCentre 7556 v1 Multifunction System XKP065108 10.214.4.17 0 0 0 WorkCentre 7556 v1 Multifunction System XKP549096 10.215.5.25 16363 15477 886 WorkCentre 7556 v1 Multifunction System XKP544800 10.122.4.15 7868 7046 822 WorkCentre 7775 v1 Multifunction System RFX018097 10.98.4.19 18509 11571 6938 WorkCentre 7775 v1 Multifunction System RFX355587 10.98.4.12 21294 15852 5442 WorkCentre 7775 v1 Multifunction System RFX355267 10.98.4.18 22967 11531 11436 WorkCentre 7775 v1 Multifunction System RFX019478 10.214.4.17 20854 13978 6876 WorkCentre 7830 v1 Multifunction System MX0140669 10.214.4.33 260 229 31 Name Serial Number IP Address Total Pages Mono Pages Color Pages WorkCentre 7835 v1 Multifunction System MX1184806 10.96.4.12 5916 2391 3525 WorkCentre 7835 v1 Multifunction System MX1188152 10.133.4.14 7349 6177 1172 WorkCentre 7835 v1 Multifunction System MX1194011 10.215.4.34 1887 995 892 WorkCentre 7835 v1 Multifunction System MX1190793 10.223.1.69 444 373 71 WorkCentre 7835 v1 Multifunction System MX1184341 10.223.1.95 5795 4070 1725 WorkCentre 7835 v1 Multifunction System MX1184334 10.223.1.104 2610 962 1648 WorkCentre 7835 v1 Multifunction System MX1184362 10.223.1.126 3134 2330 804 WorkCentre 7845 v1 Multifunction System MX4318537 192.168.14.45 5179 2773 2406 WorkCentre 7845 v1 Multifunction System MX4318660 192.168.14.56 1735 812 923 WorkCentre 7845 v1 Multifunction System MX4323017 10.223.1.67 14891 14412 479 WorkCentre 7845 v1 Multifunction System MX4324146 10.223.1.68 2511 770 1741 WorkCentre 7845 v1 Multifunction System MX4134942 10.198.4.20 5796 1424 4372 WorkCentre 7855 v1 Multifunction System MX4317113 10.50.4.72 3534 1775 1759 WorkCentre 7855 v1 Multifunction System MX4316992 10.50.4.74 11785 3776 8009 Name Serial Number IP Address Total Pages Mono Pages Color Pages WorkCentre 7855 v1 Multifunction System MX4336536 10.50.4.75 10018 4674 5344 WorkCentre 7855 v1 Multifunction System MX4342937 10.215.5.26 7775 2910 4865 XRX0000AAC05156 NRB060467 10.124.4.15 1204 1204 XRX9C934E336800 LA8188680 10.128.4.13 1514 1514 Customer Total: Fort Collins-City Gov't 733809 530582 202883