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HomeMy WebLinkAboutSTATE OF COLORADO, DEPARTMENT OF PERSONNEL & ADMIN - CONTRACT - AGREEMENT MISC - STATE OF COLORADO - PRINTINGOfficial Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 1 SERVICES AGREEMENT WORK ORDER TYPE THIS AGREEMENT made and entered into the day and year set forth below, by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and STATE OF COLORADO, DEPARTMENT OF PERSONNEL AND ADMINISTRATION (DPA) hereinafter referred to as "Service Provider" or “State”. WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Services to be Performed. a. This Agreement shall constitute the basic agreement between the parties for on-call printing and Utility Bill printing services. The conditions set forth herein shall apply to all services performed by the Service Provider on behalf of the City and particularly described in Work Orders agreed upon in writing by the parties from time to time. Such Work Orders, a sample of which is attached hereto as Exhibit A, consisting of two (2) pages and incorporated herein by this reference, shall include a description of the services to be performed, the location and time for performance, the amount of payment, any materials to be supplied by the City and any other special circumstances relating to the performance of services. A general scope of services is attached hereto as Exhibit C, consisting of seven (7) pages, and incorporated herein by this reference. The only services authorized under this Agreement are those which are performed after receipt of such Work Order, except in emergency circumstances where oral work requests may be issued. Oral requests for emergency actions will be confirmed by issuance of a written Work Order within two (2) working days. Irrespective of references in Exhibit A to certain named third parties, Service Provider shall be solely responsible for performance of all duties hereunder. b. The City may, at any time during the term of a particular Work Order and without invalidating such Work Order, make changes to the scope of the particular services. Such changes shall be agreed upon in writing by the parties by Change Order, a sample of which is attached hereto as Exhibit B, consisting of one (1) page and incorporated herein by this reference. 2. Changes in the Work. The City reserves the right to independently bid any services rather than issuing work to the Service Provider pursuant to this Agreement. Nothing within this Agreement shall obligate the City to have any particular service performed by the Service Provider. 3. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated as specified by each written Work Order or oral DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 2 emergency service request. Oral emergency service requests will be acted upon without waiting for a written Work Order. Time is of the essence. 4. Contract Period. This Agreement shall commence October 26, 2020 and shall continue in full force and effect until O c t o b e r 2 5 , 2021, unless sooner terminated as herein provided. In addition, upon mutual agreement between City and the State, the Agreement may be extended for additional one year periods not to exceed four (4) additional one year periods. Renewals and pricing changes shall be negotiated by and agreed to by both parties. Written agreement of renewal shall be completed no later than thirty (30) days prior to contract end. 5. Delay. If either party is prevented in whole or in part from performing its obligations by unforeseeable causes beyond its reasonable control and without is fault or negligence, then the party so prevented shall be excused from whatever performance is prevented by such cause. To the extent that the performance is actually prevented, the Service Provider must provide written notice to the City of such condition within fifteen (15) days from the onset of such condition. 6. Early Termination by City/Notices. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Service Provider. Such notice shall be mailed at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this Agreement shall be effective when mailed, postage prepaid and sent to the following address: Service Provider: City: Copy to: State of Colorado, Department of Personnel and Administration Attn: Jerry Gentry 1001 E. 62nd Ave., A-31 Denver, CO 80216 City of Fort Collins Attn: Tracy Brann PO Box 580 Fort Collins, CO 80522 City of Fort Collins Attn: Purchasing Dept. PO Box 580 Fort Collins, CO 80522 In the event of early termination by the City, the Service Provider shall be paid for services rendered to the termination date, subject only to the satisfactory performance of the Service Provider's obligations under this Agreement. Such payment shall be the Service Provider's sole right and remedy for such termination. 7. Contract Sum. This is an open-end indefinite quantity Agreement with no fixed price. The actual amount of work to be performed will be stated on the individual Work Orders. The City makes no guarantee as to the number of Work Orders that may be issued or the actual amount of services which will in fact be requested. 8. Payments. a. The City agrees to pay and the Service Provider agrees to accept as full payment for all work done and all materials furnished and for all costs and expenses incurred in DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 3 performance of the work the sums set forth for the hourly labor rate and material costs, with markups, stated within the Rate Schedule, attached hereto as Exhibit D, consisting of one (1) page, and incorporated herein by this reference. b. Payment shall be made by the City Net 30 days from the date of the invoice and upon acceptance of the work by the City. 9. City Representative. The City's representative will be shown on the specific Work Order and shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the work requested. All requests concerning this Agreement shall be directed to the City Representative. 10. Independent Contractor. It is agreed that in the performance of any services hereunder, the Service Provider is an independent contractor responsible to the City only as to the results to be obtained in the particular work assignment and to the extent that the work shall be done in accordance with the terms, plans and specifications furnished by the City. 11. Subcontractors. Service Provider may not subcontract any of the Work set forth in the Exhibit A, Statement of Work without the prior written consent of the city, which shall not be unreasonably withheld. If any of the Work is subcontracted hereunder (with the consent of the City), then the following provisions shall apply: (a) the subcontractor must be a reputable, qualified firm with an established record of successful performance in its respective trade performing identical or substantially similar work, (b) the subcontractor will be required to comply with all applicable terms of this Agreement, (c) the subcontract will not create any contractual relationship between any such subcontractor and the City, nor will it obligate the City to pay or see to the payment of any subcontractor, and (d) the work of the subcontractor will be subject to inspection by the City to the same extent as the work of the Service Provider. 12. Personal Services. It is understood that the City enters into the Agreement based on the special abilities of the Service Provider and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Service Provider shall neither assign any responsibilities nor delegate any duties arising under the Agreement without the prior written consent of the city. 13. Acceptance Not Waiver. The City's approval or acceptance of, or payment for any of the services shall not be construed to operate as a waiver of any rights under the Agreement or of any cause of action arising out of the performance of this Agreement. 14. Warranty. a. Service Provider warrants that all work performed hereunder shall be performed with professional competence and care in accordance with accepted standards for work of a similar nature. DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 4 b. Unless otherwise provided in the Agreement, all materials and equipment incorporated into any work shall be new and, where not specified, of the most suitable grade of their respective kinds for their intended use, and all workmanship shall be acceptable to City. 15. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according tothe terms of this Agreement, such party may be declared in default thereof. 16. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. 17. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representative, successors and assigns of said parties. 18. Indemnity/Insurance. a. The Service Provider shall take all necessary precautions in performing the work hereunder to prevent injury to persons and property. Notwithstanding the foregoing, each party shall be responsible for the acts and omissions of its employees, agents and officers in performing its obligations under this Agreement. b. Without limiting any of the Service Provider's obligations hereunder, the Service Provider shall maintain insurance coverage under this Agreement of the type and with the limits specified within Exhibit E, consisting of one (1) page, attached hereto and incorporated herein by this reference. The Service Provider before commencing services hereunder shall deliver to the City's Purchasing Director, P. O. Box 580, Fort Collins, Colorado 80522 one copy of a certificate or equivalent evidence of insurance coverage required from an insurance company or source reasonably acceptable to the City. City acknowledges Service Provider is a unit of Colorado state government and accepts that the certificate or proof of insurance required herein may be evidence of self-insurance by the State of Colorado. 19. Entire Agreement. This Agreement, along with all Exhibits and other documents incorporated herein, shall constitute the entire Agreement of the parties. Covenants or representations not contained in this Agreement shall not be binding on the parties. 20. Law/Severability. This Agreement shall be governed in all respect by the laws of the State of Colorado. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction such holding shall not invalidate or render unenforceable any other provision of this Agreement. 21. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et. seq., Service Provider represents and agrees that: DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 5 a. As of the date of this Agreement: 1. Service Provider does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Service Provider will participate in either the e-Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the “e-Verify Program”) or the Department Program (the “Department Program”), an employment verification program established pursuant to Section 8- 17.5-102(5)(c) C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Service Provider shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that knowingly employs or contracts with an illegal alien to perform work under this Agreement. c. If Service Provider uses the e-Verify Program or other Department Program procedures to undertake pre-employment screening of job applicants while this Agreement is being performed, such use shall adhere to all statutory and Colorado Department of Labor conditions for such activity. d. If Service Provider obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Service Provider shall: 1. Notify such subcontractor and the City within three days that Service Provider has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Service Provider shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Service Provider shall comply with any reasonable request by the Colorado Department of Labor and Employment (the “Department”) made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Service Provider violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Service Provider shall be liable for actual and DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 6 consequential damages to the City arising out of Service Provider’s violation of Subsection 8-17.5-102, C.R.S. g. The City will notify the Office of the Secretary of State if Service Provider violates this provision of this Agreement and the City terminates the Agreement for such breach. 22. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit F - Confidentiality consisting of three (3) pages, attached hereto and incorporated herein by this reference. THE CITY OF FORT COLLINS, COLORADO By: Gerry Paul Purchasing Director DATE: ATTEST: APPROVED AS TO FORM: STATE OF COLORADO, DEPARTMENT OF PERSONNEL AND ADMINISTRATION (DPA) By: Printed: Tanya Olsen Title: Controller Date: DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C 11/6/2020 Assistant City Attorney ll 11/9/2020 City Clerk Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 7 EXHIBIT A WORK ORDER FORM PURSUANT TO THE SERVICES AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND SERVICE PROVIDER'S NAME WORK ORDER NUMBER: PM's Tracking # PROJECT TITLE: ORIGINAL BID/RFP NUMBER & NAME: SERVICES AGREEMENT EFFECTIVE DATE: Original Contract Date ARCHITECT/ENGINEER: If using a 3rd party architect/engineer or City PM/Engineer OWNER’S REPRESENTATIVE: City PM WORK ORDER COMMENCEMENT DATE: WORK ORDER COMPLETION DATE: MAXIMUM FEE: (time and reimbursable direct costs): PROJECT DESCRIPTION/SCOPE OF SERVICES: Service Provider agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Services Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Services Agreement and this Work Order (including the attached forms) the Services Agreement shall control. The attached forms consisting of ( ) pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given after all parties have signed this document. SERVICE PROVIDER: Service Provider's Name By: Date: Name: Title: DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 8 OWNER’S ACCEPTANCE & EXECUTION: This Work Order and the attached Contract Documents are hereby accepted and incorporated herein by this reference. ACCEPTANCE: Date: Name, Project Manager REVIEWED: Date: Name, Buyer or Senior Buyer APPROVED AS TO FORM: Date: Name,City Attorney's Title (if greater than $1,000,000) ACCEPTANCE: Date: Name, Title ACCEPTANCE: Date: Name, Title ACCEPTANCE: Date: Kevin Gertig, Utilities Executive Director (if greater than $1,000,000) ACCEPTANCE: Date: Gerry Paul, Purchasing Director (if greater than $60,000) ACCEPTANCE: Date: Darin Atteberry, City Manager (if greater than $1,000,000) ATTEST: Date: City Clerk (if greater than $1,000,000) DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 9 EXHIBIT B CHANGE ORDER NO. PROJECT TITLE: SERVICE PROVIDER: Company Name WORK ORDER NUMBER: PO NUMBER: DESCRIPTION: 1. Reason for Change: Why is the change required? 2. Description of Change: Provide details of the changes to the Work 3. Change in Work Order Price: 4. Change in Work Order Time: ORIGINAL WORK ORDER PRICE $ .00 TOTAL APPROVED CHANGE ORDER .00 TOTAL PENDING CHANGE ORDER .00 TOTAL THIS CHANGE ORDER .00 TOTAL % OF THIS CHANGE ORDER % TOTAL C.O.% OF ORIGINAL WORK ORDER % ADJUSTED WORK ORDER COST $ .00 SERVICE PROVIDER: Company Name By: Date: Name: Title: ACCEPTANCE: Date: Name, Project Manager REVIEWED: Date: Name, Buyer or Senior Buyer ACCEPTANCE: Date: Name, Title ACCEPTANCE: Date: Gerry Paul, Purchasing Director (if greater than $60,000) DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 10 Official Purchasing Document Last updated 10/2017 EXHIBIT C GENERAL SCOPE OF SERVICES This Statement of Work is be followed for the City’s utility bills and broadband statements. These steps are summarized into three categories. • Variable Data Design • Print Production • Mail processing The primary scope of this agreement is the printing of Utility bills. However, additional departments of the City may use Integrated Document Solutions’ (IDS) Printing Services. The additional departments will need to follow the procedure V, at the end of this scope document. I. VARIABLE DATA DESIGN 1. Files a. Prior to establishing a secure SFTP connection, City will need to supply the State with the public IP address of the computer City will be sending files from. The State of Colorado OIT department will add this IP address to the whitelist, create a directory for City to access, and provide City with a username and password for secure transfer of data. b. The following instructions are to be used for file transfer: c. In the browser go to WinSCP, this allows SFTP/SSH connections. Once installed, follow instructions below: • File protocol: SFTP • Host name: ids-epmsnet.state.co.us • port: 22 • User name: • pw: • Once logged in, City will only see City’s folders. • After uploads, City will send an e-mail confirmation with sheet count, file name to: DPA_Mail_Mgmt@state.co.us The type of preferred file format is a PDF but State will accept a delimited CSV or TXT file then apply City data to a PDF template. If City provides either a CSV file or TXT file, City supplied data is confirmed after passing through the USPS Coding Accuracy Support System (CASS) and National Change of Address (NCOA) postal software before reapplying them to a PDF template. If City is sending State a PDF file, the State’s system will scrape the mailing address from your documents and run them through one of the below software programs; matching the extracted addresses against the NCOA postal software, correcting any non-matching addresses or recorded resident at the provided address. The file format must be agreed upon and proper scripting written prior to implementation of this agreement. 2. Solfusion/Rubika- Print Management Software Brief description a. Integration of PDF and PostScript content into consolidated workflows. b. Printing of content on black/white, highlight color, and full-color laser printers and high-speed cut sheet and continuous feed devices with full fidelity c. Documents get sorted and sent to various finishers and envelopes with intelligent insertions added to mailing d. Web presentment of re-engineered content including correctly collated documents, updated postal information and added marketing messages DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 11 Official Purchasing Document Last updated 10/2017 3. BCC Mail Manager Software Brief description a. Mail.dat File Generation - Facilitates participation with the USPS PostalOne b. Address merge/purge, address deduping supports house holding and targeted addressing c. Address matching d. Direct link to National Change of Address (NCOA) e. Data preflight to confirm data integrity IDS highly recommend our clients use the data from the NCOA report to update City files before the next mailing to prevent loss of postage dollars and wasted time both of City staff and State. This will assure the intended account holder will receive the next mailing and payments received promptly. Added to each record you will find two 2D bar codes that contains the following scan- able information. a. The numeric display is "0101000006" b. The first 2 digits are the current page number c. The 3rd and 4th digits are total pages in the set d. The last 6 digits are the set number At the bottom of each sheet City will see a 10 digit number printed in a non-obtrusive size and font that will contain the above information. A Mail Run Data File (MRDF) is created that contains the details of each document to be printed, inserted, and mailed. The following is included within the MRDF: e. Document identity, total page count, and the identity of each page in the document f. Fields that will be populated by the printing, inserting, and mailing processes as each page of each document is processed g. The data will include the date and time that each page of each document is printed, inserted and mailed. h. There is the potential to verify the delivery process within the US Postal system including date and time that each document moves through various USPS locations Future system enhancements of adding more functionality to the MRDF will provide IDS with the ability to make City document USPS traceable and automatically create a reprint file as needed. 4. Addressing Due to space requirements each of the four address lines have the capacity of 50 font characters. Please note that names and addresses must fit into this requirement to prevent the addressee and or address in these areas from being truncated resulting in undeliverable mail. 5. Proofing Proofing of all printed material prior to first printing. a. A final signature from City is required before going live. b. Items to be examined in City proofing process shall include • Exact page size • Actual paper to be used • Exact Pantone color call out • Exact margins left right top and bottom DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 12 Official Purchasing Document Last updated 10/2017 • Position of perforation type of perforation, 12 or 16 Tooth or micro perforation. • Placement and usage of variable data • Specified font of variable data • Placement of MCR for bank scanning At any time, should the above specifications change, an approval signature will be required. City shall retain a signed copy, and IDS production will retain a copy. 6. Files a. The City of Fort Collins is to send a minimum of one file for print and mail per business day according to the Fort Collins Utilities schedule. • If a file is unable to be delivered by the end of business of the agreed upon schedule, FC Utilities will notify the IDS production management staff via email. Specific email addresses have been provided prior to go live. b. City of Fort Collins will supply Integrated Document Solutions (IDS) with a schedule of their observed Holiday’s. Likewise, IDS will supply a schedule of state observed holidays. In the event a received file lands on a state holiday, the file will be held for the length of the holiday before beginning the 48 hour turn time 7. Formatting a. PDF Format – Responsibility of the client b. Inlay IMB bar code - Responsibility of IDS c. Inlay 2D bar code - Responsibility of IDS d. Overlay of logo to ensure City print quality and print standards are met – Responsibility of the client II. PRINT PRODUCTION 1. Printing characteristics a. All Printing will be produced via .pdf files. b. Paper will be a 24/60 30% recycled content c. Final size of utility bill and Connexion bill will be 8.50” x 11.00” d. All documents will be printed CMYK 2 sides e. City of Fort Collins documents will contain the proper file structure to reproduce accurate color representation of the Fort Collins logo f. All brand standards, logos and PMS (Pantone Matching System) colors will be built into the PDF files from Fort Collins Graphics Department. 2. Perforation location a. 3.25” from bottom of page b. Until such time of the city of Fort Collins choosing, 6 months of projected volume of pre perforated invoice paper will be warehoused for the city of Fort Collins. Upon receipt of all stocking inventory the city of Fort Collins will be invoiced. Once State has trending usage data, a threshold for reordering will be established. c. At any given time the utility bill and the Connexion bill can be migrated to the Inkjet web where perforating can be done in line without the need of warehousing and special inventory. 3. Lockbox Standards a. Lockbox Scan Line MICR (Magnetic Ink Character Recognition) utilizing an OCRA font. positioning • 3/16” from bottom of page, 2.1875 from right edge, 2.625” from left edge • It is a responsibility for the city of Fort Collins to verify the placement of the MCR Printing. This will be considered part of the approval process. DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 13 Official Purchasing Document Last updated 10/2017 III. MAIL PROCESSING 1. Collating / Householding a. Customers with multiple bills in a single file, will be mailed in a single envelope whenever possible. b. When there are multiple bills going into one envelope or flat, only one return envelope will be required, if applicable. 2. Items to be Inserted per envelope a. City utility and/or broadband (Connexion) bill/statement b. Return envelope c. Promotional and or Marketing Material • All promotional and or marketing material produced internally or provided is required to be received by the IDS shipping / receiving department eight hours prior to insertion to allow for workflow staging. Inserting and mailing schedules are provided upon request. Contact State customer service representative for an inserting and mailing schedule. No mailing will be delayed waiting on the arrival of additional inserts whether produced internally or provided. • The following departments may have individuals who will provide inserts to the State and will be responsible for delivery by a predetermined schedule. All inserts are required to have an identification number printed with a small ID number located on the front of each form. i. Utilities Customer Connections ii. Communications & Public Involvement Office Arrangement for additional inserts must be prearranged through the account support person, Melissa Wilkerson - Melissa.wilkerson@state.co.us. d. #9 CRE (Courtesy reply envelope) Return Envelope – IDS will utilize our sources to procure and warehouse a 6-month supply of the #9 envelope, estimated 6-month volume of 300,000 return envelopes, printed with the address of the payment- processing center for the City of Fort Collins. IDS inventory system will automatically trigger a restocking purchase order when 150,000 #9 return envelopes remain in inventory. IDS will bill back the total amount of inventory replacement. 3. Sorting a. CASS Certification held by the State of Colorado b. Sorted by Zip Code c. Notice of Change of Address (NCOA) will be applied to all mailings on each printing, applied in the variable data design department, and other documents as requested. d. Delivery Point Validation (DPV) – Zip+4 e. State to send change of address to City one time per month. 4. Mailing a. After IDS receives the file from City, documents will be delivered to Post Office within forty-eight (48) business hours b. Postage will be applied through a Pre-sort First Class Permit held by State (Permit 738) or with a postage meter. c. Endorsements will include forwarding service requested unless otherwise requested. d. Postage pre-paid by the State of Colorado and invoiced to the City the following month DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 14 Official Purchasing Document Last updated 10/2017 5. Goods and Services a. Provide all materials for printing and mailing Monday through Friday, except holidays (2019 Monthly Average Pieces) • Broadband (Connexion) Bills TBD (will vary and will continue to increase) • Envelopes (6” x 9 1/2”) see Section III.2.d • Return Envelopes (#9) i. Broadband and Utilities will use the same • Other letters i. ACH letter New to OSF b. The above list represents marketing collateral and other customer financial communication as it currently exists with the understanding new items may be added over time and others removed from the above. All proposed quantities can vary. 6. Reporting a. IDS to provide monthly address metrics to the City regarding move updates for use in cleansing their database. 7. Invoicing a. An IDS invoice is attached as Attachment A to provide a detailed explanation b. The City will generate a yearly blanket purchase order for all utility statements to be printed. c. The City will generate a yearly blanket purchase order for all Broadband statements to be printed. d. The City will generate a unique purchase order for any additional requested business performed by IDS. e. IDS will not accept verbal or written work request without a detailed purchase order and an accompanying work order as noted in Attachment B DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 15 Official Purchasing Document Last updated 10/2017 f. All promotional/marketing collateral produced by IDS will be invoiced separately requiring its own PO with the PO reflected on the invoice. 8. Pricing a. Current rate structure can be found at https://www.colorado.gov/pacific/dcs/ids-rates b. Rates are non-negotiable and derived from the cost of goods (COG’s) plus overhead. State clients unilaterally share in the volume-based rates. Please be advised, rates are adjusted with an increase or decrease each Fiscal Year ending on June 30th with an additional mid-year look back. There will be a 30-day notice before adjustments in rates are charged. IDS is a not for profit organization and required to cover its overhead. 9. Additional printed communications requirements The additional items listed below may be printed in the future as needed however the below listing is not to be considered exhaustive. IDS rates will apply. b. Annual Budget documents c. Budget in brief booklet d. 3.25 x 7.5 index fact cards e. Long Range Financial Plan f. Annual Financial Reports g. Final year end Financials h. Business Cards i. Fliers j. Brochures k. Postcards l. Programs m. Bookmarks n. Newsletters o. Meter Reading Cards p. Door Hangers q. Note cards r. Envelopes s. Letterhead t. Checks/warrants u. Ticket Cards v. Payment Forms w. Inserts x. Citizen Preparedness Guide Books y. Reading Logs z. Survey Cards aa. Labels bb. Fingerprint/Palm Identification Cards cc. Auction Cards dd. Tax documents DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 16 Official Purchasing Document Last updated 10/2017 When additional printed communications are required, the requesting City department will discuss the printing project with IDS determining the details/scope of each project and a price for each project. The projects will follow the scope of work as defined within the IDS work order, all pricing will follow the IDS rate structure, pricing is non-negotiable as mentioned in IDS pricing. It is encouraged to work with applicable State IDS CSR to determine the most cost effective layout and material of each of the above. Each City Work Order form (a sample form is in the Agreement) is to be completed by the City Project Manager and must include a start and completion date, total cost and a general summary of work. Subsequent supporting documentation may include a project schedule, deliverables, hours and cost detail supporting total cost. The City Work Order form and supporting documentation will be submitted at the City in order to obtain a purchase order. IDS’ receipt of a purchase order indicates the City’s agreement that the printing project may start. IV. Invoicing and Payment Invoices should be emailed monthly to the City at invoices@fcgov.com with a copy to the Project Manager. The cost of the work completed shall be paid to the IDS each month following the submittal of a correct invoice indicating the project name, purchase order number, task description, pricing details and any supporting documentation. Payments will be made using the prices listed on the agreed-to price schedule. in the event a service is requested which is not listed on the price schedule, the IDS and the City will negotiate an appropriate unit price for the service prior to IDS initiating such work. The City pays invoices on Net 30 terms. DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C ATTACHMENT A SAMPLE INVOICE Remit payment to: State of Colorado DPA Accounting 1525 Sherman St., 5th FL Denver, CO 80203 Page 1 of 1 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing INVOICE/STATEMENT # XXXXX-20 Invoice / statement and job number is always the same Instructions for mailing payment A PO is required on all FC work orders and invoices Quantity represents actual numbers of description Unit price set through rates Total price is rates x quantity This section is a listing of all chargeable services Postage is always reflected in description never in this Page 17 Bill To Contact Info Invoice Info CTY - Is your account number City of Fort Collins Billing street address City and zip Billing contact Billing contact address Billing contact email address Form Number Order Date P.O./SAP# Complete Date Bill Code Invoice Date Job description Job Number Description QTY Unit Price Total Price xxxxx-20 COVID Letter for FY20 10,878.00 0.04610 $501.47 xxxxx-20 6 x 9.5 Envelopes 10,430.00 0.03022 $315.18 xxxxx-20 Inserting 10,430.00 0.06300 $657.09 xxxxx-20 Sorting 10,430.00 0.05100 $531.93 xxxxx-20 Presort Postage 10,430.00 0.41200 $4,297.16 xxxxx-20 Add Postage Upgrade - Meter 215.00 0.17502 $37.63 xxxxx-20 Additional Postage - Meter 215.00 17.86000 $17.86 xxxxx-20 Upgrades - MAADC 208.00 0.02000 $4.16 xxxxx-20 Upgrades - Machin able 420.00 0.04100 $17.22 xxxxx-20 GMF Delivery 10,430.00 0.00090 $9.39 xxxxx-20 Upgrades-First Class Postage 61.00 5.97000 $5.97 Note: Colorado state agency customers that are DIRECT BILLED VIA CORE, this is your billing statement. Payment will be via IET TRANSFER, no further action is required. Sub Total: $6,395.06 Postage: $0.00 Balance Due: $6,395.06 For all other customers, this is your invoice. Please remit payment to the address above or call Any other questions regarding this invoice please contact IDS Customer Service at 303-866- 4100 or email IDS.CustomerService@state.co.us. DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C DATE MATERIAL IN: _________________ MAILED: ___________________________________ PIECE COUNT _____________________ INKJET __________________ HAND WORK ____________________ PRESORT STANDARD PRMT # ____________ OTHER _______________________ FOLD ____________________ SORTING _______________________ PRESORT 1ST CLASS PRMT # ____________ INSERT __________________ TABBING _______________________ NON PROFIT PRMT # ____________________ LABELING ________________ METERED MAIL RATE ___________________ Customer Service 303-866-4100 l ids.customerservice@state.co.us l www.colorado.gov/dcs/ids FORM NO. ENTERPRISE JOB NO. SHIP TO: (Department, Agency, or IDS Mail) ADDRESS BILL TO: (Only if other than ship to) TITLE OF PROJECT ADDRESS 1st PERSON TO CONTACT (Re: Job Specifics) 2nd PERSON TO CONTACT TELEPHONE NO. EXT. E-MAIL ADDRESS (Job Specific Contact) 2nd PERSON TELEPHONE NO. EXT. DATE OF REQUEST DATE & TIME AUTHORIZED SIGNATURE (If req. by agency) REQUIRED ART RECEIVED ART DUE TO PRINT PRINT DUE PRINT RECEIVED TO MAIL IDS/DIVISION OF CENTRAL SERVICES ART / PRINT / COPY / MAIL REQUEST FORM (PLEASE TYPE OR PRINT) Bill Code DOC I.D. (for C.S. use only) I T A E A DATE CALLED, EMAILED, OR MAILED ARTWORK / SAMPLE INCLUDED? YES NO FINISHED SIZE CUT TO: FOLD TO: 4 ¼ x 5 ½ 5 ½ x 8 ½ 8 ½ x 11 8 ½ x 14 11 x 17 __________ LETTERFOLD SIZE (#10 ENV) NO. OF ORIGINALS MAIL OPERATIONS FINISHED QUANTITY PRESS INK COLOR(S) BLACK PMS ________ PMS ________ COPIER (Digital) BLACK COLOR PAPER STOCK (weight and color) BOND ________________ NCR Parts 2 3 4 5 6 TEXT _________________ COVER _______________ TRANSPARENCIES PRINT & COPY SIDES/ORIENTATION ______________________ TABS____________ FRONT ONLY HEAD TO HEAD FRONT & BACK HEAD TO FOOT TYPE OF BINDING COLLATE/INSERT SIDE STITCH SADDLE STITCH CORNER STAPLE L R TAPE BIND (Q.C. ONLY) ____________________ PADDING JOB NO.—YOU SHOULD ASSIGN A JOB NUMBER ( MAXIMUM OF 6 CHARACTERS) IN THIS AREA FOR TRACKING PURPOSES. SHOULD YOU NEED TO KNOW THE STATUS OF YOUR JOB, IT WOULD BE EASY TO TRACK IT, USING THIS NUMBER. YOU SHOULD CRE- ATE A UNIQUE NUMBERING SYSTEM FOR YOUR AGENCY. SHIP TO: (Department or agency)—Name of agency or department that will receive the finished product. ADDRESS—Complete street address with room number or floor number. 9 DIGIT Q NUMBER—THIS NINE-DIGIT NUMBER IS REQUIRED IN ORDER TO LOG IN THE JOB AND BEGIN WORK ON IT. IF YOU DO NOT KNOW YOUR NUMBER, CONTACT THE PERSON RESPONSIBLE FOR ACCOUNTING IN YOUR UNIT. NAME OF FILE TO PRINT—Enter the name of the FILE as it appears in the E-Mail (ex. JOBNAME.PDF). DATE REQUIRED:—This is the date and time that the completed job should be returned to you. CALL WHEN READY—A check mark in this box means you want to be called when your job is com- pleted instead of having it delivered to you. Please be sure to enter your name and phone number in the boxes labeled 1st PERSON TO CONTACT and TELEPHONE NO. EXT. NO. OF ORIGINALS—EACH PAGE (including blanks) is counted as an original. PRINT QUANTITY—This is the number of copies you need of the entire job—i.e., 100, 500, or 2000 copies of a form, letterhead, newsletter, etc. PAPER SIZE—Size of the paper stock the job will be printed on. HOW PRINTED—“Head to head” means printing like a book or newspaper (tops remain at the top when turning pages). “Head to foot” means the top of the front side is the bottom or foot of the backside (pages are flipped instead of turned). PAPER STOCK (weight and color)—BOND is the lightweight paper most often used for letterheads and for use in copiers and laser printers. TEXT refers to a paper heavier than bond that is com- monly used for brochures and divider sheets. COVER is heavier yet and is normally used for the front and back pages of reports. COLOR OF STOCK—Indicate the color of the stock you have checked. TYPE OF BINDING—Collate means the sheets are in order by page number with odd numbers on the front and even numbers on the back. Side stitch means using staples down the left side of the printed job (usually 2 or 3). Saddle stitch means two staples on the center fold of a booklet. Corner staple means one staple in the upper left or upper right corner. GBC is the punching of rectangular holes and the insertion of plastic spiral binders. Service Agreement – Work Order Type – Utilities Page 20 Agreement MISC - State of Colorado Printing EXHIBIT D RATE SCHEDULE FY21 Services provided to the City of Ft. Collins from the State of Colorado Integrated Document Solutions First Class Mail Letters - 2020 Rates INCREASE PER LETTER - 2020 Rates vs. 2019 Rates Mailpiece Weight 2020 2019 Increase Letters - 1 oz. $0.55 $0.55 $0.00 Letters - Additional Ounces $0.15 $0.15 $0.00 Flat/Large Envelope- 1 oz. $1.00 $1.00 $0.00 Flat/Large Envelope- Additional Ounces $0.20 $0.15 $0.05 Postcards $0.35 $0.35 $0.00 Please be aware the above postage is calculated asletters, when your mailing converts to flats, postage will increase. Official Purchasing Document Last updated 10/2017 Inkjet ‐ Utility Bill Pricing per Unit Item/Function Description $ 0.0100 Stock Per sheet $ 0.0760 Printing (2 sides) Per sheet $ 0.0300 Envelope $ 0.0650 Inserting $ 0.4120 Postage $ 0.0520 3 to 5 digit Sorting $ 0.0010 USPS Delivery $ 0.0010 NCOA $ 0.6470 Per unit Total Color ‐ 9100 Pricing per Unit Item/Function Description $ 0.0140 Stock Per sheet $ 0.2980 Printing (2 sides) $ 0.0300 Envelope $ 0.0650 Inserting $ 0.4120 Postage $ 0.0520 3 to 5 digit Sorting $ 0.0010 USPS Delivery $ 0.0010 NCOA $ 0.8730 BRE‐IDS purchased, held in inventory at IDS Estimated monthly usage 50,000 Estimated 6 month volume 300,000 $5,509.65 Inkjet ‐ Broadband Pricing per Unit Item/Function Description $ 0.0100 Stock Per sheet Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 21 EXHIBIT E INSURANCE REQUIREMENTS 1 . The Service Provider will provide, from insurance companies or other sources reasonably acceptable to the City, the insurance coverage or equivalent evidence of self-insurance designated hereinafter and pay all costs. Before commencing work under this bid, the Service Provider shall furnish the City with certificates of insurance or equivalent evidence showing the type, amount, class of operations covered, effective dates and date of expiration of policies, and shall represent such insurance evidenced by certificate or equivalent evidence will not reduce coverage or limits and will not be cancelled, except after thirty (30) days written notice has been received by the City of Fort Collins. The State of Colorado is self-insured for all liability, property, and workers compensation coverage as outlined in the Risk Management Act 24-30-1501 et seq., and the Colorado Governmental Immunity Act 24-10-101 et seq (CGIA). 2. Insurance coverages shall be as follows: A. Workers' Compensation & Employer's Liability. The Service Provider shall maintain during the life of this Agreement for all of the Service Provider's employees engaged in work performed under this Agreement: 1. Workers’ Compensation coverage is according to Statutory Requirements based on the Colorado Governmental Immunity Act 24-10- 101 Et seq. 2. Employer's Liability insurance with limits of $100,000 per accident. The State of Colorado is self-insured for all liability, property, and workers compensation coverage as outlined in the Risk Management Act 24-30- 1501 et seq. and the Colorado Governmental Immunity Act 24-10-101 Et seq. B. The State of Colorado is self-insured for all liability, property, and workers compensation coverage as outlined in the Risk Management Act 24-30-1501 et seq and the Colorado Governmental Immunity Act 24-10-101 et seq. In the event any work is performed by a subcontractor, the Service Provider shall be responsible for any liability directly or indirectly arising out of the work performed under this Agreement by a subcontractor, which liability is not covered by the subcontractor's insurance. DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 22 EXHIBIT F CONFIDENTIALITY IN CONNECTION WITH THE SERVICES to be provided by Professional under this Agreement, the parties agree to comply with reasonable policies and procedures with regard to the exchange and handling of confidential information and other sensitive materials between the parties, as set forth below. 1. Definitions. For purposes of this Agreement, the party who owns the confidential information and is disclosing same shall be referenced as the “Disclosing Party.” The party receiving the Disclosing Party’s confidential information shall be referenced as the “Receiving Party.” 2. Confidential Information. Confidential Information controlled by this Agreement refers to information which is not public and/or is proprietary and includes by way of example, but without limitation, City customer information, utility data, service billing records, customer equipment information, location information, network security system, business plans, formulae, processes, intellectual property, trade secrets, designs, photographs, plans, drawings, schematics, methods, specifications, samples, reports, mechanical and electronic design drawings, customer lists, financial information, studies, findings, inventions, and ideas. To the extent practical, Confidential Information shall be marked “Confidential” or “Proprietary.” Nevertheless, Professional shall treat as Confidential Information all customer identifiable information in any form, whether or not bearing a mark of confidentiality or otherwise requested by the City, including but not limited to account, address, billing, consumption, contact and other customer data. In the case of disclosure in non- documentary form of non-customer identifiable information, made orally or by visual inspection, the Disclosing Party shall have the right, or, if requested by the Receiving Party, the obligation to confirm in writing the fact and general nature of each disclosure within a reasonable time after it is made in order that it is treated as Confidential Information. Any information disclosed to the other party prior to the execution of this Agreement and related to the services for which Professional has been engaged shall be considered in the same manner and be subject to the same treatment as the information disclosed after the execution of this Agreement with regard to protecting it as Confidential Information. 3. Use of Confidential Information. Receiving Party hereby agrees that it shall use the Confidential Information solely for the purpose of performing its obligations under this Agreement and not in any way detrimental to Disclosing Party. Receiving Party agrees to use the same degree of care Receiving Party uses with respect to its own proprietary or confidential information, which in any event shall result in a reasonable standard of care to prevent unauthorized use or disclosure of the Confidential Information. Except as otherwise provided herein, Receiving Party shall keep confidential and not disclose the Confidential Information. The City and Professional shall cause each of their directors, officers, employees, agents, representatives, and subcontractors to become familiar with, and abide by, the terms of this section, which shall survive this Agreement as an on-going obligation of the Parties. Professional shall not use such information to obtain any economic or other benefit for itself, or any third party, other than in the performance of obligations under this Agreement. DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 23 4. Exclusions from Definition. The term “Confidential Information” as used herein does not include any data or information which is already known to the Receiving Party or which before being divulged by the Disclosing Party (1) was generally known to the public through no wrongful act of the Receiving Party; (2) has been rightfully received by the Receiving Party from a third party without restriction on disclosure and without, to the knowledge of the Receiving Party, a breach of an obligation of confidentiality; (3) has been approved for release by a written authorization by the other party hereto; or (4) has been disclosed pursuant to a requirement of a governmental agency or by operation of law. 5. Required Disclosure. If the Receiving Party is required (by interrogatories, requests for information or documents, subpoena, civil investigative demand or similar process, or by federal, state, or local law, including without limitation, the Colorado Open Records Act) to disclose any Confidential Information, the Parties agree the Receiving Party will provide the Disclosing Party with prompt notice of such request, so the Disclosing Party may seek an appropriate protective order or waive the Receiving Party’s compliance with this Agreement. The Receiving Party shall furnish a copy of this Agreement with any disclosure. 6. Notwithstanding paragraph 5, Professional shall not disclose Confidential Information to any person, directly or indirectly, nor use it in any way, except as required or authorized in writing by the City. 7. Red Flags Rules. Professional must implement reasonable policies and procedures to detect, prevent and mitigate the risk of identity theft in compliance with the Identity Theft Red Flags Rules found at 16 Code of Federal Regulations part 681. Further, Professional must take appropriate steps to mitigate identity theft if it occurs with one or more of the City’s covered accounts and must as expeditiously as possible notify the City in writing of significant breeches of security or Red Flags to the City. 8. Data Protection and Data Security. In addition to the requirements of paragraph 7, Professional shall have in place information security safeguards designed to conform to or exceed industry best practices regarding the protection of the confidentiality, integrity and availability of utility and customer information and shall have written agreements requiring any subcontractor to meet those standards. These information security safeguards (the “Information Security Program”) shall be materially consistent with, or more stringent than, the safeguards described in this Exhibit. a) Professional’s information security safeguards shall address the following elements: • Data Storage, Backups and Disposal • Logical Access Control (e.g., Role-Based) • Information Classification and Handling • Secure Data Transfer (SFTP and Data Transfer Specification) • Secure Web Communications • Network and Security Monitoring • Application Development Security DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Official Purchasing Document Last updated 10/2017 Service Agreement – Work Order Type – Utilities Agreement MISC - State of Colorado Printing Page 24 • Application Security Controls and Procedures (User Authentication, Security Controls, and Security Procedures, Policies and Logging) • Incident Response • Vulnerability Assessments • Hosted Services • Personnel Security b) Subcontractors. Professional may use subcontractors, though such activity shall not release or absolve Professional from the obligation to satisfy all conditions of this Agreement, including the data security measures described in this Exhibit, and to require a substantially similar level of data security, appropriate to the types of services provided and Customer Data received, for any subcontractor Professional may use. Accordingly, any release of data, confidential information, or failure to protect information under this Agreement by a subcontractor or affiliated party shall be attributed to Professional and may be considered to be a material breach of this Agreement. 9. Confidential Information is not to be stored on any local workstation, laptop, or media such as CD/DVD, USB drives, external hard drives or other similar portable devices unless the Professional can ensure security for the Confidential Information so stored. Work stations or laptops to be used in the Work will be required to have personal firewalls on each, as well as have current, active anti-virus definitions. 10. The Agreement not to disclose Confidential Information as set forth in this Exhibit shall apply during the term of the Work and at any time thereafter unless specifically authorized by the City in writing. 11. If Professional breaches this Agreement, in the City’s sole discretion, the City may immediately terminate this Agreement and withdraw Professional’s right to access Confidential Information. 12. Notwithstanding any other provision of this Agreement, all material, i.e., various physical forms of media in which Confidential Information is contained, including but not limited to writings, drawings, tapes, diskettes, prototypes or products, shall remain the sole property of the Disclosing Party and, upon request, shall be promptly returned, together with all copies thereof to the Disclosing Party. Upon such return of physical records, all digital and electronic data shall also be deleted in a non-restorable way by which it is no longer available to the Receiving Party. Written verification of the deletion (including date of deletion) is to be provided to the Disclosing Party within ten (10) days after completion of engagement, whether it be via termination, completion or otherwise. 13. Professional acknowledges that the City may, based upon the representations made in this Agreement, disclose security information that is critical to the continued success of the City’s business. Accordingly, Professional agrees that the City does not have an adequate remedy at law for breach of this Agreement and therefore, the City shall be entitled, as a non- exclusive remedy, and in addition to an action for damages, to seek and obtain an injunction or decree of specific performance or any other remedy, from a court of competent jurisdiction to enjoin or remedy any violation of this Agreement. 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Box 580 Fort Collins, Colorado 80522 Purchasing Director 11/06/20 State of Colorado, Integrated Document Solutions Program printing and mailing of City of Fort Collins billing documents. 1 Department of Personnel & Administration Integrated Document Solutions program DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C $ 0.0760 Printing (2 sides) Per sheet $ 0.0300 Envelope $ 0.0650 Inserting $ 0.4120 Postage $ 0.0520 3 to 5 digit Sorting $ 0.0010 NCOA $ 0.0010 USPS Delivery $ 0.6470 Per unit Total DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C Tape Binding refers to a strip of black or white tape that acts as a spine. DRILLING—This refers to the number of holes and which edge of the sheet or report you want the holes to be drilled. ADDED INSTRUCTIONS—Note any special requests or requirements not noted on the form. (ex. shrink wrap, padding for memo pads, etc.) Art/Reproduction Request Form instructions DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C TOP BOTTOM LEFT RIGHT SHEETS PER PAD _________ SHEETS PER SET _________ SETS PER PAD____________ SHRINK WRAP_________ DRILLING NO. OF HOLES SIDE 28 ½ 11 14 ___________ _____________________ PUNCHING/BINDING GBC SPIRAL OTHER SCORE PERFORATE PARTS PAPER COLOR SEQUENCE (NCR ONLY) 1 2 3 4 5 6 SPECIAL INSTRUCTIONS (Additional information, detailed description of work desired) EST. ART COST/BY ASSIGNED DESIGNER EST. PRINT COST/BY TYPE OF REQUEST: ART REQUIRED PRINTING REQUIRED QUICK COPY REQUIRED MAIL (Call IDS Mail to arrange for scheduling and processing of your mailing) OTHER (Use Special Instructions area) (REV. 7/14) SHADED AREAS FOR CUSTOMER SERVICE USE ONLY CUSTOMER WILL PICK-UP JOB (CALL WHEN READY) NAME OF DIGITAL FILE(S) WIRE-O 3 (Standard–White,Canary, Pink, etc.) ENVELOPES PROVIDED YES NO IF NO, SPECIFY SOURCE ______________________________ BILLING CODE NO. (required to process order) A P Q YOUR Q,A,P NUMBER (9 digit bill code) M YOUR MAIL CODE IF DIFFERENT (select color) (select color) (select color) (select color) (select color) (select color) DocuSign Envelope ID: C1779C88-B5C7-43B3-AC00-C6E8EFB2E35C