HomeMy WebLinkAboutRFP - 9156 ACCELA SOFTWARE IMPLEMENTATION AND CONFIGURATION SERVICES (2)9156 Accela Software Implementation and Configuration Services Addendum 1 Questions & Answers
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ADDENDUM NO. 1
SPECIFICATIONS AND CONTRACT DOCUMENTS
Description of RFP 9156: Accela Software Implementation and Configuration Services
OPENING DATE: 3:00 PM (Our Clock) August 5, 2020
To all prospective bidders under the specifications and contract documents described above,
the following changes/additions are hereby made and detailed in the following sections of this
addendum:
Exhibit 1 – Questions & Answers
Please contact Ed Bonnette, Senior Buyer, at (970) 416-2247 or ebonnette@fcgov.com.with
any questions regarding this addendum.
RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT
ENCLOSED WITH THE BID/QUOTE STATING THAT THIS ADDENDUM HAS BEEN
RECEIVED.
Financial Services
Purchasing Division
215 N. Mason St. 2nd Floor
PO Box 580
Fort Collins, CO 80522
970.221.6775
970.221.6707
fcgov.com/purchasing
9156 Accela Software Implementation and Configuration Services Addendum 1 Questions & Answers
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1) Due to the current state, our assumption is that performing the work remotely is preferred
at this time? Even end-user training?
Answer: Yes, due to the current state of our nation, performing the majority of the work
remotely is preferred. However, since this work will span over the length of the contract,
the preferred method is subject to change.
2) Do you have enterprise licensing? If not, do you have additional licenses to provide or
technical resources or will we be sharing?
Answer: Yes, we have enterprise licensing.
3) Do you have any current interfaces? If so, please list.
Answer: No.
4) Do you have a list of the new custom interfaces you would like developed and
implemented?
Answer: Nothing concrete planned at this time.
5) What versions of scripting are you utilizing?
Answer: 2.0
6) What is the frequency in fee schedule changes (quarterly, semi-annual, annual, longer)?
Answer: Fee schedules are to be held firm for a minimum of one year from date of contract.
The City will only review requests for fee increases at the time of annual contract renewal.
7) Do you use ADS (Accela Document Storage)? If not, what do you use?
Answer: Currently, the City of Fort Collins is using ADS. The City recently implemented
Laserfiche as their Content Management System. We will be looking at a migration
between Accela and Laserfiche in the future.
8) How are you handling payments? On ACA?
9156 Accela Software Implementation and Configuration Services Addendum 1 Questions & Answers
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Answer: Online payment functionality has not been implemented yet.
9) What is your payment provider?
Answer: NCR
10) Has Fort Collins been speaking to Accela and considering moving to the Accela Cloud?
Answer: There have been preliminary discussions but no plan to move at this time.
11) Are you considering migrating to or adopting Civic Applications for any of your existing
business groups?
Answer: Not at this time; but, we are open to discussing this option.
12) Do you have any specific project timelines you are looking at over the next year? You
mention module implementation in the RFP. For example, does the City have any specific
projects on the Roadmap for expansion into either other Departments or additional
business processes?
Answer: Nothing concrete planned at this time. Budget constraints and COVID-19 will
influence priorities.
13) Due to COVID-19, is the City looking to push additional services on-line to improve
customer services?
Answer: Yes, online application submittals and online payments are in the project pipeline.
14) Is the City asking for a Price Schedule as part of the response?
Answer: Yes; see section III.H. of the RFP.
15) Can you confirm that the projects are assumed to be on a Time and Materials basis?
Answer: Kristi and her team will want to see a quote or proposal of what it is going to take
to complete the project so it can be attached to the work order and routed for approval by
both the vendor and the City. The work orders are not intended to be a “blank check”.
9156 Accela Software Implementation and Configuration Services Addendum 1 Questions & Answers
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16) Can you identify any priority to the projects referred to in the Scope of Work?
Answer: Nothing concrete at this time. Budget constraints and COVID-19 will influence
priorities.
17) Does the City have any deadlines for completion of projects referred to in the Scope of
Work?
Answer: No