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HomeMy WebLinkAboutRESPONSE - FAX QUOTE - 8637 DOT MEDICAL EXAMS (2)Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 1 of 15 City of Fort Collins RFQ 8637 DOT Medical Exams Financial Services, Purchasing Division 215 North Mason Street, 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 fcgov.com/purchasing DUE DATE AND TIME: Dec. 15, 2017 by 3pm MST Workwell Occupational Medicine, LLC Stephen Pottenger, CEO steve.pottenger@workwellworks.com www.workwellworks.com 164 Primrose Ct. Longmont, CO 80501 303.827.3158 1600 Specht Pt Rd., Ste. 115 3350 Peoria St., Ste. 190 2550 S. Parker Rd., Ste. 150 Fort Collins, CO 80525 Aurora, CO 80010 Aurora, CO 80014 970.672.5100 303.365.4646 720.512.4408 970.672.5105 fax 303.365.4644 fax 720.512.5978 fax 205 S. Main St., Ste. C 1608 Topaz Dr. 1275 58th Ave., Ste. C Longmont, CO 80501 Loveland, CO 80537 Greeley, CO 80634 303.702.1612 970.593.0125 970.356.9800 303.774.7899 fax 970.593.0127 fax 970.353.3182 fax Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 2 of 15 TABLE OF CONTENTS Cover Letter ................................................................................................................................ 3 Qualifications of Firm & Staff ....................................................................................................... 4 DOT Expertise......................................................................................................................... 5 Qualifications of the Staff ......................................................................................................... 6 References .................................................................................................................................... 7 Fee Schedule and Description of Facilities .................................................................................. 7 Vendor Statement ........................................................................................................................ 9 Attachment A – W9 .................................................................................................................. 10 Attachment B - Insurance Certificate ........................................................................................ 11 Attachment C – HIPAA & Privacy Statement ........................................................................... 12 Attachment D – Internal DOT Procedural Algorithm .............................................................. 14 Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 3 of 15 Cover Letter December 15, 2017 Gerry S. Paul Director of Purchasing City of Fort Collins 215 North Mason Street, 2nd Floor Fort Collins, CO 80522 Dear Gerry and City of Fort Collins: Thank you for the opportunity to respond to your invitation to bid for DOT Medical Exams for City of Fort Collins. We are Workwell Occupational Medicine, LLC (“Workwell”), a locally owned and operated group of workers’ compensation and Occupational Medicine specialists. We deliver services to companies in every industry, of every size, in a professional manner, providing exceptional customer service and superior medical care for businesses and their employees throughout Larimer, Boulder, Denver, Arapahoe, Broomfield and Weld counties. We ONLY focus on occupational medicine so we can manage schedules efficiently and communicate with clients timely! Our full facility clinics treat on-the-job injuries and perform drug and alcohol screening, physical exams, pre- and post-employment functional testing. In addition, we offer employers customized options such as ergonomic evaluations, safety trainings, and health and wellness services. Currently, we provide services for a number of municipalities similar to the City of Fort Collins, and experts within our field, we feel uniquely qualified to provide the services you have outlined in your request. We hope you feel the same when considering our proposal and trust that you will find our response more than adequate. It is our desire to not only address your requirements, but also answer any questions that may arise after review. Thank you, again, for the opportunity to respond and we look forward to retaining your trust and your business. Sincerely, Stephen Pottenger Chief Executive Officer Workwell Occupational Medicine, LLC Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 4 of 15 Qualifications of Firm & Staff Workwell is a privately owned and locally operated limited liability corporation serving Colorado businesses since 1996. Workwell serves thousands of clients, in six distinct markets in Northern Colorado (Loveland, Longmont, Greeley, Aurora, Denver and Fort Collins). Our organization is based out of Longmont, CO and employs 80+ people including 11 physicians and 5 physician extenders. We offer a complete array of occupational medicine and corporate care services and are the only specialist provider of our kind in Northern Colorado. We are the largest privately held Occupational Medicine provider in Colorado and we serve as a resource to businesses and insurance companies as experts in our field, regularly lecturing and presenting on a variety of topics and interests. 1. Serving Colorado Businesses Since 1996, fully licensed and insured 2. Dedicated to 100% Professional Occupational Medicine 3. Convenient Walk-In Injury and Drug Screen locations & Efficient Full Facility Clinics 4. Experienced Level II Medical Providers 5. Electronic Medical Records and On-line Access for Employers and Insurance Providers 6. Focus on Prompt Communication and timely screenings 7. Se Habla Español – Spanish Speaking Providers and Staff in most facilities 8. Complete Offering of secure, professional employee screens Workwell provides occupational health related services throughout Northern Colorado that include physicals such as DOT, HAZMAT, Respirator, pre and post-placement physicals, periodic/annual examinations, hearing, pulmonary, and/or monitoring services, Impairment Ratings, essential job function testing and more. Due to the complex nature of today’s employer, all our examination and monitoring services are customized to their specific need, their specific job or department, and location. We can customize a procedure in a variety of ways to provide you the service that you need. We can also make these jobs specific, outlined and documented for future reference. Workwell Occupational Medicine, LLC has a long and successful history of providing these exams to the City of Fort Collins. Each year prior to annual exams and following completion, our team meets with representatives from the City of Fort Collins to discuss ways to improve delivery of services, timeliness of exams and communications, and overall care to its employees. Not only do we feel qualified to perform the services due to the past success of the program, but our willingness to improve the process and overall product to the City of Fort Collins demonstrates the level of commitment Workwell has towards its ongoing success. Workwell providers specialize in Occupational Medicine services and possess the following credentials: 1. Workwell physicians have many different areas of training and have internal and external resources that are Board Certified in Occupational Medicine, at American Board of Preventative Medicine. Board Specialties include Occupational Medicine, Preventative Medicine, Family Medicine, Internal Medicine, Travel Medicine, and more. 2. All Workwell MD/DOs are Board Certified/Eligible in the area of primary care such as Occupational Medicine, Preventative Medicine, Family Practice or Internal Medicine. 3. We have considerable talent and experience in the management of treatment of musculoskeletal disorders, cumulative trauma disorders, and other work-related conditions. 4. Our staff has an excellent understanding of the ergonomic and integrated disability management programs in workers’ compensation. 5. Our providers and legal team have extensive experience in medical-legal aspects of occupational medicine. 6. All of our physicians are current with Level II accreditation by the State of Colorado and continuing education at all times to update knowledge of current workers’ compensation laws in the State of Colorado. Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 5 of 15 DOT Expertise Workwell provides occupational health related services throughout Northern Colorado that include physicals such as DOT, HAZMAT, Respirator, pre- and post-placement physicals, periodic/annual examinations, hearing, pulmonary, and/or monitoring services, Impairment Ratings, essential job function testing and more. Workwell has a long and successful history of providing these exams to municipalities, school districts, and governmental agencies of all types. Not only do we feel qualified to perform the services due to the past success of our program, but our willingness to improve the process and overall product delivery demonstrates the level of commitment Workwell has towards its ongoing success. 1. All medical providers are FMCSA certified and are fully DOT compliant. All Workwell employees are thoroughly trained to screen, counsel, and follow-up with your employees according to nationally recognized protocols. 2. Workwell provides more than 4,500 physical exams each year throughout northern Colorado and has the experience and market coverage necessary to meet the needs of the City of Fort Collins and its employees. 3. Workwell’s EMR automatically uploads DOT exam results to FMCSA for 100% compliance. 4. DOT Exams results available online thru Workwell’s WWindow™. 5. To reduce variable in testing protocols, Workwell’s DOT Algorithm is provided in Attachment D. Workwell Occupational Medicine, LLC is experienced in the medical requirements set forth by the Department of Transportation (DOT) in Section 391.41 and 391.43 including the Federal Motor Carriers Safety Administration (FMCSA) and the Federal Transit Administration (FTA) and their policies, regulations, requirements and guidelines. All of Workwell’s medical examiners are a member of the National Registry of Certified Medical Examiners. Workwell utilizes the most current, technologically advanced, occupational health specific Electronic Medical Record available today. All documentation is currently available for distribution from our offices via email or fax and can easily be customized upon the employer’s request. WWindow™ also allows an employer or their insurance carrier to access reports, clinic information, visit notes, physical reports, etc. via an encrypted and HIPAA compliant electronic portal. Once the patient has been scheduled, the service has been completed, and the required documentation is recorded in our EMR, we coordinate the dissemination to various people identified by the City of Fort Collins. Our company policy is to provide any and all written results to the employer by the end of each business day and within 24 hours or sooner of receiving completed results. As requested, Workwell will furnish one copy of the results to the person who was examined and a complete Medical Examiner’s Certificate. The DOT Medical Exam long form and Medical Card will be emailed to the City of Fort Collins, DOT Compliance Specialist by the end of each business day that exams are conducted. Workwell also provides the benefit of having multiple locations all along the front range to provide your organization and your employees the flexibility of obtaining services wherever the need may be. Our facilities are fully HIPAA compliant, secure, and provide a private area for all collection services in each of our Colorado locations. Your organization has the ability to tour any of these sites at your convenience to ensure that Workwell complies with your organizations commitment to privacy and security. Workwell Occupational Medicine, LLC is willing and able to provide all the services listed in the Scope of Services within this RFQ to the City of Fort Collins and its employees. Our organization fully understands, and accepts, all requirements of the City of Fort Collins to participate in this RFQ and to provide these services in the future to you and your employees. Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 6 of 15 Qualifications of the Staff Name: Neal Tah, MD Years of employment with your organization: 1 year Years of experience in industry: 1 year Years of experience performing work relevant to Service Proposed: 1 year Licenses, professional designations and/or degrees earned: Board Certified in Family Medicine. Level I (Level II Exam in April 2018) Name: Kevin Keefe, DO Years of employment with your organization: 3 Years Years of experience in industry: 4 Years Years of experience performing work relevant to Service Proposed: 30 Years Licenses, professional designations and/or degrees earned: Board Certified Internal Medicine and Level II. Name: Beth Otto, NP Years of employment with your organization: 2 years Years of experience in industry: 2 years Years of experience performing work relevant to Service Proposed: 30 Years Licenses, professional designations and/or degrees earned: Nurse Practitioner Award from University of Alabama. Name: Paul Ogden, MD, CMO Years of employment with your organization: 4 Years Years of experience in industry: 7 Years Years of experience performing work relevant to Service Proposed: 20 Years Licenses, professional designations and/or degrees earned: Board Certified, Level II, Name Jolynn Diesing, Clinic Manager Years of employment with your organization: 4 Years Years of experience in industry: 10 Years Years of experience performing work relevant to Service Proposed: 10 Years Licenses, professional designations and/or degrees earned: Certified DOT Collector, Certified Breath Alcohol Technician Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 7 of 15 References City of Longmont Doug Spight, Risk Management Director 303.651.8763 doug.spight@ci.longmont.co.us Larimer County Jeffrey Green, Director of Risk Management 970.498.5962 jlgreen@larimer.org JBS Carriers Kate Silvas, Operations and Safety Officer 970.506.6899 kate.silvas@jbssa.com Poudre Valley School District Kristin Bennett, Risk Manager 970.490.3141 kbennett@psdschools.org Fee Schedule DOT Physicals (PHYDOT)……………………………………………………….…………$70 Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 8 of 15 General Description of Facilities and Locations WORKWELL Occupational Medicine Clinic 1600 Specht Point Road, Ste. 115 Fort Collins, CO 80525 Phone: 970-672-5100 Fax: 970-672-5105 Hours: 8am-5pm Monday-Friday WORKWELL Occupational Medicine Clinic 2550 S. Parker Rd. Ste. 150 Aurora, CO 80014 Phone: 720-512-4408 Fax: 720-512-5978 Hours: 8am-5pm Monday-Friday WORKWELL Occupational Medicine Clinic 3350 Peoria Ave. Ste. 190 Aurora, CO 80011 Phone: 303-365-4646 Fax: 303-365-4644 Hours: 8am-5pm Monday-Friday WORKWELL Occupational Medicine Clinic 2528 West 16th Street Greeley, CO 80634 Phone: 970-356-9800 Fax: 970-353-3182 Hours: 8am-5pm Monday-Friday WORKWELL Occupational Medicine Clinic 205 S. Main Street, Ste C Longmont, CO 80501 Phone: 303-702-1612 Fax: 303-774-7899 Hours: 8am-5pm M, W, F; 7am-5pm T, Th WORKWELL Occupational Medicine Clinic 1608 Topaz Drive Loveland, CO 80537 Phone: 970-593-0125 Fax: 970-593-0127 Hours: 8am-5pm Monday-Friday Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 9 of 15 Vendor Statement Vendor hereby acknowledges receipt of the City of Fort Collins Request for Quote and acknowledges that it has read and agrees to be fully bound by all of the terms, conditions and other provisions set forth in the RFQ. Additionally, Vendor hereby makes the following representations to City: a. All of the statements and representations made in this submittal are true to the best of the Vendor’s knowledge and belief. b. Vendor commits that it is able to meet the terms provided in this quote. c. This quote is a firm and binding offer, for a period of 90 days from the date hereof. d. Vendor further agrees that the method of award is acceptable. e. Vendor also agrees to complete the proposed Agreement with the City of Fort Collins within 30 days of notice of award. f. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next lowest quote. g. Vendor acknowledge receipt of ____ addenda. Firm Name: Workwell Occupational Medicine, LLC Physical Address: 1600 Specht Point Road, Suite 150, Fort Collins, CO 80525 Remit to Address: 164 Primrose Ct, Longmont, CO 80501 Phone: (303) 827-3158 Authorized Agent of Firm Name: Stephen Pottenger Signature of Authorized Agent: Primary Contact for Project: Jolynn Diesing Title: Clinic Manager Email Address: jolynn.diesing@workwellworks.com Phone: (970) 672-5100 Cell Phone: (720) 438-9452 Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 10 of 15 Attachment A – W9 Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 11 of 15 Attachment B - Insurance Certificate Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 12 of 15 Attachment C – HIPAA & Privacy Statement WORKWELL OCCUPATIONAL MEDICINE, LLC NOTICE OF PRIVACY PRACTICES GUARDING PROTECTED HEALTH INFORMATION THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Workwell, through its subsidiaries and affiliates, provides injury care services and related services. These subsidiaries and affiliates providing such services are hereinafter referred to as "Workwell," "we," "our," or "us." Due to the nature of these services, we are required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information (PHI), and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. We are also required to abide by the terms of the version of this Notice currently in effect. Uses and Disclosures of PHI: We may use PHI for the purposes of treatment, payment and health care operations, in most cases without your written permission. Examples of our use of your PHI:  For Treatment. This includes such things as obtaining verbal and written information about your medical condition and treatment from you as well as from others, such as doctors and nurses who give orders to allow us to provide treatment to you. We may give your PHI to other health care providers involved in your treatment, and may transfer your PHI via fax or telephone to the hospital or other provider specialists.  For Payment. This includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as submitting bills to insurance companies, making medical necessity determinations and collecting outstanding accounts.  For Health Care Operations. This includes quality assurance activities, licensing and training programs to ensure that our personnel meet our standards of care and follow established policies and procedures, as well as certain other management functions.  Reminders for Scheduled Appointments and Information on Other Services. We may also contact you with a reminder of any scheduled appointments for non-emergency service, or to inform you about other services we provide. Use and Disclosure of PHI Without Your Authorization. We are permitted to use PHI without your written authorization, or opportunity to object, in certain situations, and unless prohibited by a more stringent state law, including:  For the treatment, payment or health care operations activities of another health care provider who treats you;  For health care and legal compliance activities;  To a family member, other relative, or close personal friend or other individual involved in your care if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection, and in certain other circumstances where we are unable to obtain your agreement and believe the disclosure is in your best interests;  To a public health authority in certain situations as required by law (such as to report abuse, neglect or domestic violence);  For health oversight activities including audits or government investigations, inspections, disciplinary proceedings, and other administrative or judicial actions undertaken by the government (or their contractors) by law to oversee the health care system;  For judicial and administrative proceedings as required by a court or administrative order, or in some cases in response to a subpoena or other legal process;  For law enforcement activities in limited situations, such as when responding to a warrant;  For military, national defense and security and other special government functions;  To avert a serious threat to the health and safety of a person or the public at large; Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 13 of 15  For workers’ compensation purposes, and in compliance with workers’ compensation laws;  To coroners, medical examiners, and funeral directors for identifying a deceased person, determining cause of death, or carrying on their duties as authorized by law;  If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation and transplantation;  For research projects, but this will be subject to strict oversight and approvals;  Use or disclose health information about you in a way that does not personally identify you or reveal who you are. Any other use or disclosure of PHI, other than those listed above will only be made with your written authorization. You may revoke your authorization at any time, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization. Patient Rights: As a patient, you have a number of rights with respect to your PHI, including:  The right to access, copy or inspect your PHI. This means you may inspect and copy most of the medical information about you that we maintain. We will normally provide you with access to this information within 30 days of your request. We may also charge you a reasonable fee, as state law permits, to provide a copy of any medical information you have the right to access. In limited circumstances, we may deny you access to your medical information, and you may appeal certain types of denials. We have forms available to request access to your PHI and we will provide a written response if we deny you access and let you know your appeal rights. You also have the right to receive confidential communications of your PHI. If you wish to inspect or obtain a copy of your medical information, you should contact our local privacy representative.  The Right to Amend Your PHI. You have the right to ask us to amend written medical information we may have about you. We will generally amend your information within 60 days of your request and will notify you when we have amended the information. We are permitted by law to deny your request to amend your medical information only in certain circumstances, like when we believe the information you have asked us to amend is correct. If you wish to request an amendment of the medical information we have about you, please contact our local privacy representative to obtain an amendment request form.  The Right to Request an Accounting. You may request an accounting from us of certain disclosures of your medical information we have made in the six years prior to the date of your request. However, your requests for an accounting of disclosures cannot precede the implementation date of HIPAA April 14, 2003. We are not required to give you an accounting of information we have used or disclosed for purposes of treatment, payment or health care operations, or when we share your health information with our business associates, such as our billing company or a medical facility from/to which we have transported you. We are also not required to give you an accounting of our uses of PHI for which you have already given us written authorization  The Right to Request That We Restrict the Uses and Disclosures of Your PHI. You have the right to request that we restrict how we use and disclose your medical information we have about you. We are not required to agree to any restrictions you request, but any restrictions agreed to by us in writing are binding on us.  Internet and the Right to Obtain a Paper Copy of the Notice on Request. If you would like a paper copy of this Notice, you may print this off your computer by choosing that option, or you may contact us at the address listed below and we will provide you a paper copy of the Notice upon request. Revisions to the Notice: We reserve the right to change the terms of this Notice at any time, and the changes will be effective immediately and will apply to all PHI we maintain. Any material changes to the Notice will be promptly posted in our facilities and posted to our web site, if we maintain one. You can get a copy of the latest version of this Notice by contacting our offices. Your Legal Rights and Complaints: You also have the right to complain to us, or to the Secretary of the United States Department of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any questions, comments or complaints you may direct all inquiries to our offices. Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 14 of 15 Attachment D – Internal DOT Procedural Algorithm Workwell Occupational Medicine, LLC 2017 City of Fort Collins RFQ-8637 DOT Medical Exams Page 15 of 15