Loading...
HomeMy WebLinkAboutRFP - 9120 9-1-1 DISPATCH FURNITURE SYSTEMRFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 1 of 31 REQUEST FOR PROPOSAL 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM RFP DUE: 3:00 PM MST (our clock), April 10, 2020 The City of Fort Collins is requesting proposals from qualified Vendors for a comprehensive plan to design, procure, install and maintain a dispatch furniture system of sixteen (16) 9-1-1 consoles. As part of the City’s commitment to Sustainable Purchasing, proposals should be submitted online through the Rocky Mountain E-Purchasing System (RMEPS) at http://www.bidnetdirect.com/colorado/city-of-fort-collins. Note: please ensure adequate time to submit proposals through RMEPS. Proposals not submitted by the designated Opening Date and Time will not be accepted by the system. A pre-proposal meeting will be held at 10:00 AM MST, on March 30, 2020, at 2221 S Timberline Rd, Fort Collins. If planning to attend, please RSVP to Marisa Donegon, Buyer, at mdonegon@fcgov.com no later than 5:00 PM on Thursday, March 26, 2020. All questions should be submitted, in writing via email, to Marisa Donegon, Buyer at mdonegon@fcgov.com, no later than 5:00 PM MST (our clock) on April 1, 2020. Please format your e-mail to include: RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM in the subject line. Questions received after this deadline may not be answered. Responses to all questions submitted before the deadline will be addressed in an addendum and posted on the Rocky Mountain E-Purchasing System webpage. Rocky Mountain E-Purchasing System hosted by Bidnet A copy of the RFP may be obtained at http://www.bidnetdirect.com/colorado/city-of-fort-collins. This RFP has been posted utilizing the following Commodity Code(s): 42517 Data Processing Furniture, Metal and Plastic 42518 Data Processing Office Furniture, Wood 42554 Modular Panel Systems (With Metal Connecting Mechanism) 42555 Modular Panel Systems (With Synthetic Connecting Mechanism) 42594 Work Stations, Modular, Systems Furniture Prohibition of Unlawful Discrimination: The City of Fort Collins, in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (78 Stat. 252, 42 US.C. §§ 2000d to 2000d- 4) and the Regulations, hereby notifies all bidders that it will affirmatively ensure that any contract entered into pursuant to this advertisement, disadvantaged business enterprises will be afforded full and fair opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award. The City strictly prohibits unlawful discrimination based on an individual’s gender (regardless of gender identity or gender expression), race, color, religion, creed, national origin, ancestry, age Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 2 of 31 40 years or older, marital status, disability, sexual orientation, genetic information, or other characteristics protected by law. For the purpose of this policy “sexual orientation” means a person’s actual or perceived orientation toward heterosexuality, homosexuality, and bisexuality. The City also strictly prohibits unlawful harassment in the workplace, including sexual harassment. Further, the City strictly prohibits unlawful retaliation against a person who engages in protected activity. Protected activity includes an employee complaining that he or she has been discriminated against in violation of the above policy or participating in an employment discrimination proceeding. The City requires its vendors to comply with the City’s policy for equal employment opportunity and to prohibit unlawful discrimination, harassment and retaliation. This requirement applies to all third-party vendors and their subcontractors at every tier. Public Viewing Copy: The City is a governmental entity subject to the Colorado Open Records Act, C.R.S. §§ 24-72-200.1 et seq. (“CORA”). Any proposals submitted hereunder are subject to public disclosure by the City pursuant to CORA and City ordinances. Vendors may submit one (1) additional complete proposal clearly marked “FOR PUBLIC VIEWING.” In this version of the proposal, the Vendor may redact text and/or data that it deems confidential or proprietary pursuant to CORA. Such statement does not necessarily exempt such documentation from public disclosure if required by CORA, by order of a court of appropriate jurisdiction, or other applicable law. Generally, under CORA trade secrets, confidential commercial and financial data information is not required to be disclosed by the City. Proposals may not be marked “Confidential” or ‘Proprietary’ in their entirety. All provisions of any contract resulting from this request for proposal will be public information. New Vendors: The City requires new Vendors receiving awards from the City to fill out and submit an IRS form W-9 and to register for Direct Deposit (Electronic) payment. If needed, the W-9 form and the Vendor Direct Deposit Authorization Form can be found on the City’s Purchasing website at www.fcgov.com/purchasing under Vendor Reference Documents. Please do not submit with your proposal. Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council, shall have a financial interest in the sale to the City of any real or personal property, equipment, material, supplies or services where such officer or employee exercises directly or indirectly any decision-making authority concerning such sale or any supervisory authority over the services to be rendered. This rule also applies to subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment, kickback or any items of monetary value from any person who has or is seeking to do business with the City of Fort Collins is prohibited. Collusive or Sham Proposals: Any proposal deemed to be collusive or a sham proposal will be rejected and reported to authorities as such. Your authorized signature of this proposal assures that such proposal is genuine and is not a collusive or sham proposal. The City of Fort Collins reserves the right to reject any and all proposals and to waive any irregularities or informalities. Utilization of Award by Other Agencies: The City of Fort Collins reserves the right to allow other state and local governmental agencies, political subdivisions, and/or school districts to utilize the resulting award under all terms and conditions specified and upon agreement by all RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 3 of 31 parties. Usage by any other entity shall not have a negative impact on the City of Fort Collins in the current term or in any future terms. The selected Vendor shall be expected to sign the City’s standard Agreement prior to commencing Services (see sample attached to this Proposal). Sincerely, Gerry Paul Purchasing Director RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 4 of 31 I. BACKGROUND & OBJECTIVE / OVERVIEW A. Objective The City of Fort Collins is requesting proposals from qualified Vendors for a comprehensive plan to design, procure, install and maintain a dispatch furniture system of sixteen (16) 9-1-1 consoles. B. Background The City of Fort Collins (City) is a vibrant community of approximately 175,000 located 65 miles north of Denver, at the base of the foothills of the Rocky Mountains. The City is 56 square miles in size and is the northern extension of the “Colorado Front Range” urban corridor. The City’s population includes over 33,000 college students. The City of Fort Collins 9-1-1 Dispatch Communications Center (Fort Collins 9-1-1) provides 24-hour service in the answering of all emergency and non-emergency police, fire, and medical calls. It is the primary Public Safety Answering Point (PSAP) answering 9-1-1 calls, non-emergency calls as well as providing emergency dispatch services for Fort Collins Police Services, Poudre Fire Authority, Wellington Fire and Platte River Power Authority. Fort Collins 9-1-1 uses state-of-the-art technology to provide fast and effective emergency communication services, sophisticated radio communication, and a Computer Aided Dispatch and Records Management system. Fort Collins 9-1-1 is located on the 2nd floor of a 3-story facility. A diagram of the Dispatch Communications Center is available in Exhibit A. Fort Collins 9-1-1 is currently staffed by 29 dispatchers, 6 supervisors and one manager. There are currently 16 furniture consoles which allow for future growth of staff, but also provide for back- up capabilities for other PSAP’s in the event of an evacuation or significant event. The current furniture consoles are 20+ years old and outdated, no longer ergonomically sound and do not meet the growing needs of the Fort Collins 9-1-1. II. SCOPE OF PROPOSAL A. Scope of Work Vendors shall provide a comprehensive plan to design, procure, install and maintain a dispatch furniture system of 16 consoles, which includes the below requirements. It is the City’s preference to award this RFP to a single Vendor. 1. Workstation Requirements Fort Collins 9-1-1’s work environment poses unique challenges and demands. Unlike a traditional office environment, personnel are required to manage multiple monitors, computers and keyboards. Fort Collins 9-1-1 workstations are utilized 24 hours a day/7 days a week by different employees with different physical sizes and needs. It must be recognized that this user environment will receive at least five times the use of typical office furniture each year. Vendors shall propose a baseline configuration of the dispatch furniture system to include costs. The baseline equipment must include all required components, including but not limited to, task lights, comfort control systems, CPU storage for no less than 4 RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 5 of 31 PCs, drawer/storage units, integrated cable management systems, electronic lift platforms and mounts for 8 monitors. Vendors may include other components that provide additional features and functionality for consideration. The arrangement of the proposed dispatch furniture system must facilitate and enhance operational functionality. Vendors shall prepare and include complete drawings describing sixteen (16) individual dispatch stations and their layout within the designated floor plan as part of their proposal. Drawings shall include details of every major element as outlined in this RFP. The proposed dispatch furniture system shall be constructed of durable materials that have been proven for durability in the 24-hour use environment of a 9-1-1 dispatch center. Only console furniture designed and engineered for Emergency Communications Centers will be acceptable. Standard office furniture will not be acceptable in this installation. The proposed furniture should meet all appropriate industry standards, such as such as those established under the ADA, ANSI, ASTM, and UL, as well as any applicable regulatory standards. 2. Installation and Implementation Vendors shall include information pertaining to installation and implementation, including implementation methodology and a preliminary project schedule. Vendor must assign a Project Manager to oversee implementation of the proposed dispatch furniture system. Fort Collins 9-1-1 must continue to operate during the installation of the new dispatch furniture system. Vendors shall include the following information: a. Describe the recommended approach for installation of the proposed dispatch furniture system. b. Provide a preliminary project schedule. c. Describe the processes and practices employed to minimize risk and control the scope and schedule of the project. d. Describe the processes and practices used by the Vendor to evaluate Fort Collins 9-1-1’s current operational practices and workflow and on how that information will be used in the setup of the proposed system. e. Describe the processes and practices used by the Vendor to validate (with Fort Collins 9-1-1) the setup and workflow of the proposed dispatch furniture system. 3. Training Program and Manual Vendors shall include a Training Program that will provide complete familiarization with the proposed dispatch furniture system, including functional training for user personnel. This shall include training information, training plans, and sample course descriptions and recommendations to achieve full and productive utilization and self-sufficient administration of the equipment. RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 6 of 31 Vendors shall also furnish a dispatch furniture system Manual upon completion of the system installation along with one electronic copy. This Manual should include the following: a. A complete instruction manual for all equipment in the system. b. Instructions for the determination of trouble reporting, including all trouble report telephone numbers and personnel contact information shall be provided with the system. c. Complete instructions for system administration, system and client installation and end user training should be provided. d. A complete schematics and parts list for all equipment in the system. 4. Maintenance and Warranty Fort Collins 9-1-1 requires a warranty period which includes maintenance and support. Ongoing maintenance support should ensure the continuous productive use of the dispatch furniture system. This shall include support information, including procedures for reporting problems, as well as covered and non-covered maintenance, equipment upgrade information and roadmap of the next five (5) years on product improvement. Include information on problem diagnosis, resolution, and response times. Vendors should include the following: a. Describe the warranty support of the dispatch furniture system. b. Describe the available support hours for the dispatch furniture system. c. Describe the support/facilities that are available to Fort Collins 9-1-1. d. Describe the process that Fort Collins 9-1-1 will need to follow to place calls for service. e. Describe the product upgrade/update provisions that are available as part of the proposed maintenance support program. 5. Tear Down and Removal of Existing Furniture As an option, Vendors may propose the cost and timeline for tearing down and removing existing furniture, if services are available. B. Deliverables/Milestones The dispatch furniture systems should be delivered and installed by Fall 2020. C. Minimum Qualifications a. Vendors shall have experience producing a minimum of five (5) similar projects within the past five (5) years. RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 7 of 31 b. Vendor(s) must have all personnel that will be on site, requiring unescorted access in secure areas, register with CBI’s CJIS Vendor Management Program, and pass CBI/CJIS background checks, CJIS Security awareness training, and follow all requirements of the CJIS Security Policy. Program instructions for vendors can be found at: https://www.colorado.gov/pacific/cbi/cjis-vendor-management-program. The CJIS Security Policy can be found at: https://www.fbi.gov/services/cjis/cjis- security-policy-resource-center D. Anticipated Schedule The following represents the City’s target schedule for the RFP. The City reserves the right to amend the target schedule at any time. • RFP issuance: March 18, 2020 • Pre-Proposal Meeting: 10:00 AM MST on March 30, 2020 • Question deadline: 5:00 PM MST on April 1, 2020 • Proposal due date: 3:00 MST (our clock) on April 10, 2020 • Interviews (tentative): Week of May 11, 2020 • Award of Contract (tentative): June 1, 2020 E. Pre-Proposal Meeting Vendors may attend a pre-proposal meeting at 10:00 AM on March 30, 2020 at Fort Collins Police Services, located at 2221 S Timberline Rd., Fort Collins, CO 80525. If planning to attend, please RSVP to Marisa Donegon, Buyer, at mdonegon@fcgov.com no later than 5:00 PM on Thursday, March 26, 2020. F. Interviews and Site Visits In addition to submitting a written proposal, the top-rated Vendors may be interviewed by the RFP assessment team and asked to participate in an oral presentation to provide an overview of the company, approach to the project and to address questions. The evaluation criteria for the oral interviews will be the same as the criteria for the written evaluations and is included in Section IV. Members of the RFP assessment team may also conduct site visits for the top-rated Vendors. G. Subcontractors Vendors will be responsible for identifying any subcontractors in their proposal. Please note that the City will contract solely with the awarded Vendor; therefore subcontractors will be the responsibility of the Vendor. The City reserves the right to reject any subcontractors. Should a subcontractor be rejected, the Vendor will be required to provide an acceptable alternate. Failure to provide acceptable subcontractors shall be cause for rejection of the contract. RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 8 of 31 H. Fees, Licenses, Permits The successful Vendor shall be responsible for obtaining any necessary licenses, fees or permits without additional expense to the City. All equipment shall be properly licensed and insured, carry the appropriate permits and be placarded as required by law. I. Laws and Regulations The Vendor agrees to comply fully with all applicable local, State of Colorado and Federal laws and regulations and municipal ordinances. J. Invoicing and Payment Invoices should be emailed monthly to invoices@fcgov.com with a copy to the Project Manager. The cost of the work completed shall be paid to the Vendor each month following the submittal of a correct invoice by the Vendor indicating the project name, Purchase Order number, task description, hours worked, personnel/work type category, hourly rate for each employee/work type category, date of the work performed specific to the task, percentage of that work that has been completed by task, 3rd party supporting documentation with the same detail and a brief progress report. Payments will be made using the prices listed on the agreed-to Price Schedule. In the event a service is requested which is not listed on the Price Schedule, the Vendor and the City will negotiate an appropriate unit price for the service prior to Vendor initiating such work. The City pays invoices on Net 30 terms. III. PROPOSAL SUBMITTAL Please limit the total length of your proposal to a maximum of twenty-five (25) double sided or fifty (50) single sided 8 ½ x 11” pages (excluding cover pages, table of contents, dividers, Vendor Statement form, and any product brochures). Font shall be a minimum of 10 Arial and margins are limited to no less than .5” for sides and top/bottom. Extended page sizes, such as 11” x 17”, count as a single page. Please, no embedded documents. Proposals that do not conform to these requirements may be rejected For this section, Vendors are required to provide detailed written responses to the following items in the order outlined below. The responses shall be considered technical offers of what Vendors propose to provide and shall be incorporated in the contract award as deemed appropriate by the City. A proposal that does not include all the information required may be deemed non-responsive and subject to rejection. Responses must include all the items in the order listed below. It is suggested that the Vendors include each of the City’s questions with their response immediately following the question. The City of Fort Collins shall not reimburse any firm for costs incurred in the preparation and presentation of their proposal. A. Cover Letter / Executive Summary The Executive Summary should highlight the content of the proposal and features of the program offered, including a general description of the program and any unique aspects or benefits provided by your firm. RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 9 of 31 Indicate your availability to participate in the interviews/demonstrations on the proposed dates as stated in the Schedule section. B. Vendor Information 1. Describe the Vendor’s business and background 2. Number of years in the business 3. Details about ownership 4. An overview of services offered and qualifications 5. Size of the firm 6. Location(s) of offices. If multiple, please identify which will be the primary for our account. 7. Primary contact information for the company including contact name(s) and title(s), mailing address(s), phone number(s), and email address(s). Complete Section V, Vendor Statement. C. Scope of Proposal 1. Provide a detailed narrative of the services proposed if awarded the contract per the scope above. This should include the key tasks required to complete the project, and the responsibilities both the Vendor and Fort Collins 9-1-1. The narrative should include any options that may be beneficial for the City to consider. 2. Describe how the project would be managed and who would have primary responsibility for its timely and professional completion. Include a description regarding how the analysis will be performed for the various identified areas identified, the methods and assumptions used, and the limitations of the analysis. 3. Describe the methods and timeline of communication your firm will use with the City’s Project Manager and other parties. 4. Identify what portion of work, if any, may be subcontracted. 5. Complete the checklist in Exhibit B, Compliance and Functionality Requirements, and return as part of your firm’s proposal. D. Firm Capability Provide relevant information regarding previous experience related to this or similar Projects, to include the following: 1. Provide an Organization Chart/Proposed Project Team: An organization chart containing the names of all key personnel and sub consultants with titles and their specific task assignment for this Agreement shall be provided in this section. 2. A list of qualifications for your firm and qualifications and experience of the specific staff members proposed to perform the consulting services described above. 3. Provide references (current contact name, current telephone number and email address) from a minimum of five (5) similar projects with public agencies in the last five (5) years providing the same or similar services requested in this RFP. Provide a description of the work performed. RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 10 of 31 The Vendor authorizes the City to verify any and all information contained in the Vendor’s submittal from references contained herein and hereby releases all those concerned providing information as a reference from any liability in connection with any information they give. 4. Provide examples of at least two projects where you’ve worked with your sub- consultants. List the sub-consultant firm(s) for this Agreement, their area(s) of expertise, and include all other applicable information herein requested for each sub- consultant. Identify what portion of work, if any, may be sub-contracted. E. Assigned Personnel 1. List of Project Personnel: This list should include the identification of the contact person with primary responsibility for this Agreement, the personnel proposed for this Agreement, and any supervisory personnel, including partners and/or sub consultants, and their individual areas of responsibility. 2. A resume for each professional and technical person assigned to the Agreement shall be submitted. Please limit resumes to one page. 3. Some functions of this project may require the use of sub-consultants. If you intend to utilize sub-consultants you must list each and provide resumes for their key personnel. 4. Describe the availability of project personnel to participate in this project in the context of the vendor’s other commitments. F. Availability 1. Can the work be completed in the necessary timeframe? 2. Are other qualified personnel available to assist in meeting the project schedule if required? 3. Is the project team available to attend meetings as required by the Scope of Work? 4. Provide an outline of the schedule for completing tasks. 5. Describe the methods and timeline of communication your firm will use with the City’s Project Manager and other parties. G. Sustainability/TBL Methodology In concise terms (no more than two pages), please describe how your organization strives to be sustainable. Address how your firm incorporates Triple Bottom Line (TBL) into the workplace. See Section IV: Review and Assessment for additional information. If possible, please highlight areas of opportunity in the project where sustainability could be applied and/or improved. H. Cost and Work Hours Provide a detailed breakdown of the costs and work hours required for all equipment and tasks associated with this project, including costs for preventative maintenance on all equipment and parts and labor, for years 1-5. RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 11 of 31 Include any applicable costs for support and maintenance for 5 years. Include incremental costs (if any) that may be associated with upgrades/updates to the proposed system. I. Additional Information Provide any information that distinguishes Vendor from its competition and any additional information applicable to this RFP that might be valuable in assessing Vendor’s proposal. Explain any concerns Vendor may have in maintaining objectivity in recommending the best solution. All potential conflicts of interest must be disclosed. Exceptions to the Scope of Services and City Agreement (a sample of which is attached in Section VI) shall be documented. IV. REVIEW AND ASSESSMENT CRITERIA A. Proposal and Interview Criteria Vendors will be evaluated on the following criteria. These criteria will be the basis for review and assessment of the written proposals and optional interview session. At the discretion of the City, interviews of the top-rated Vendors may be conducted. The rating scale shall be from 1 to 5, with 1 being a poor rating, 3 being an average rating, and 5 being an outstanding rating. WEIGHTING FACTOR QUALIFICATION STANDARD 2.0 Scope of Proposal Does the proposal address all elements of the RFP? Does the proposal show an understanding of the project objectives, methodology to be used and results/outcomes required by the project? Are there any exceptions to the specifications, Scope of Work, or agreement? 2.0 Firm Capability Does the firm have the resources, financial strength, capacity and support capabilities required to successfully complete the project on- time and in-budget? Has the firm successfully completed previous projects of this type and scope? 2.0 Assigned Personnel Do the persons who will be working on the project have the necessary skills and qualifications? Are sufficient people of the requisite skills and qualifications assigned to the project? 1.5 Availability Can the work be completed in the necessary time? Can the target start and completion dates be met? Are other qualified personnel available to assist in meeting the project schedule if RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 12 of 31 required? Is the project team available to attend meetings as required by the Scope of Work? 1.0 Sustainability/TBL Methodology Does the firm demonstrate a commitment to Sustainability and incorporate Triple Bottom Line methodology in both their Scope of Work for the project, and their day-to-day business operating processes and procedures? 2.0 Cost & Work Hours Does the proposal included detailed cost break- down for each cost element as applicable and are the line-item costs competitive? Do the proposed cost and work hours compare favorably with the Project Manager's estimate? Are the work hours presented reasonable for the effort required by each project task or phase? Definitions Sustainable Purchasing is a process for selecting products or services that have a lesser or reduced negative effect on human health and the environment when compared with competing products or services that serve the same purpose. This process is also known as “Environmentally Preferable Purchasing” (EPP), or “Green Purchasing”. The Triple Bottom Line (TBL) is an accounting framework that incorporates three dimensions of performance: economic, or financial; environmental, and social. The generally accepted definition for TBL is that it “captures the essence of sustainability by measuring the impact of an organization’s activities on the world…including both its profitability and shareholders values and its social, human, and environmental capital.” B. Reference Evaluation Criteria Prior to award, the Project Manager will check references using the following criteria. Negative responses from references may impact the award determination. CRITERIA STANDARD QUESTIONS Overall Performance Would you hire this Vendor again? Did they show the skills required by this project? Timetable Was the original Scope of Work completed within the specified time? Were interim deadlines met in a timely manner? Completeness Was the Vendor responsive to client needs; did the Vendor anticipate problems? Were problems solved quickly and effectively? Budget Was the original Scope of Work completed within the project budget? Job Knowledge If a study, did it meet the Scope of Work? If Vendor administered a construction contract, was the project functional upon completion and did it RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 13 of 31 operate properly? Were problems corrected quickly and effectively? RFP 9120 FORT COLLINS 9-1-1 DISPATCH FURNITURE SYSTEM Page 14 of 31 V. VENDOR STATEMENT Vendor hereby acknowledges receipt of the City of Fort Collins Request for Proposal and acknowledges that it has read and agrees to be fully bound by all of the terms, conditions and other provisions set forth in the RFP. Additionally, Vendor hereby makes the following representations to City: a. All of the statements and representations made in this proposal are true to the best of the Vendor’s knowledge and belief. b. Vendor commits that it is able to meet the terms provided in this proposal. c. This proposal is a firm and binding offer, for a period of 90 days from the date hereof. d. Vendor further agrees that the method of award is acceptable. e. Vendor also agrees to complete the proposed Agreement with the City of Fort Collins within 30 days of notice of award. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next highest rated firm. f. Vendor acknowledge receipt of addenda. Legal Firm Name: Physical Address: Remit to Address: Phone: Name of Authorized Agent of Firm: Signature of Authorized Agent: Primary Contact for Project: Title: Email Address: Phone: Cell Phone: NOTE: VENDOR STATEMENT IS TO BE SIGNED & RETURNED WITH YOUR PROPOSAL. Official Purchasing Document Last updated 10/2017 Services Agreement Page 15 of 31 VI. SAMPLE AGREEMENT (FOR REFERENCE ONLY – DO NOT SIGN ) SERVICES AGREEMENT THIS AGREEMENT made and entered into the day and year set forth below by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and , hereinafter referred to as "Service Provider". WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Service Provider agrees to provide services in accordance with the scope of services attached hereto as Exhibit A, consisting of ( ) page(s) and incorporated herein by this reference. Irrespective of references in Exhibit A to certain named third parties, Service Provider shall be solely responsible for performance of all duties hereunder. 2. The Work Schedule. [Optional] The services to be performed pursuant to this Agreement shall be performed in accordance with the Work Schedule attached hereto as Exhibit , consisting of ( ) page(s), and incorporated herein by this reference. 3. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated within ( ) days following execution of this Agreement. Services shall be completed no later than . Time is of the essence. Any extensions of the time limit set forth above must be agreed upon in a writing signed by the parties. 4. Contract Period. This Agreement shall commence , 20 , and shall continue in full force and effect until , 20 , unless sooner terminated as herein provided. In addition, at the option of the City, the Agreement may be extended for additional one year periods not to exceed ( ) additional one year periods. Renewals and pricing changes shall be negotiated by and agreed to by both parties. Written notice of renewal shall be provided to the Service Provider and mailed no later than thirty (30) days prior to contract end. 5. Delay. If either party is prevented in whole or in part from performing its obligations by unforeseeable causes beyond its reasonable control and without its fault or negligence, then the party so prevented shall be excused from whatever performance is prevented by such cause. To the extent that the performance is actually prevented, the Service Provider must provide written notice to the City of such condition within fifteen (15) days from the onset of such condition. 6. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the Official Purchasing Document Last updated 10/2017 Services Agreement Page 16 of 31 City may terminate this Agreement at any time without cause by providing written notice of termination to the Service Provider. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this Agreement shall be effective when mailed, postage prepaid and sent to the following addresses: Service Provider: City: Copy to: Attn: City of Fort Collins Attn: PO Box 580 Fort Collins, CO 80522 City of Fort Collins Attn: Purchasing Dept. PO Box 580 Fort Collins, CO 80522 In the event of early termination by the City, the Service Provider shall be paid for services rendered to the date of termination, subject only to the satisfactory performance of the Service Provider's obligations under this Agreement. Such payment shall be the Service Provider's sole right and remedy for such termination. 7. Contract Sum. The City shall pay the Service Provider for the performance of this Contract, subject to additions and deletions provided herein, ($ ) as per the attached Exhibit " ", consisting of page(s), and incorporated herein by this reference. 8. City Representative. The City will designate, prior to commencement of the work, its representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the services provided under this agreement. All requests concerning this agreement shall be directed to the City Representative. 9. Independent Service provider. The services to be performed by Service Provider are those of an independent service provider and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Service Provider's compensation hereunder for the payment of FICA, Workmen's Compensation or other taxes or benefits or for any other purpose. 10. Subcontractors. Service Provider may not subcontract any of the Work set forth in the Exhibit A, Statement of Work without the prior written consent of the city, which shall not be unreasonably withheld. If any of the Work is subcontracted hereunder (with the consent of the City), then the following provisions shall apply: (a) the subcontractor must be a reputable, qualified firm with an established record of successful performance in its respective trade performing identical or substantially similar work, (b) the subcontractor will be required to comply with all applicable terms of this Agreement, (c) the subcontract will not create any contractual relationship between any such subcontractor and the City, nor will it obligate the City to pay or see to the payment of any subcontractor, and (d) the work of the subcontractor will be subject to inspection by the City to the same extent as the work of the Service Provider. 11. Personal Services. It is understood that the City enters into the Agreement based on the special abilities of the Service Provider and that this Agreement shall be considered as an Official Purchasing Document Last updated 10/2017 Services Agreement Page 17 of 31 agreement for personal services. Accordingly, the Service Provider shall neither assign any responsibilities nor delegate any duties arising under the Agreement without the prior written consent of the City. 12. Acceptance Not Waiver. The City's approval or acceptance of, or payment for any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement or cause of action arising out of performance of this Agreement. 13. Warranty. a. Service Provider warrants that all work performed hereunder shall be performed with the highest degree of competence and care in accordance with accepted standards for work of a similar nature. b. Unless otherwise provided in the Agreement, all materials and equipment incorporated into any work shall be new and, where not specified, of the most suitable grade of their respective kinds for their intended use, and all workmanship shall be acceptable to City. c. Service Provider warrants all equipment, materials, labor and other work, provided under this Agreement, except City-furnished materials, equipment and labor, against defects and nonconformances in design, materials and workmanship/workwomanship for a period beginning with the start of the work and ending twelve (12) months from and after final acceptance under the Agreement, regardless whether the same were furnished or performed by Service Provider or by any of its subcontractors of any tier. Upon receipt of written notice from City of any such defect or nonconformances, the affected item or part thereof shall be redesigned, repaired or replaced by Service Provider in a manner and at a time acceptable to City. 14. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this agreement, such party may be declared in default thereof. 15. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non-defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non-defaulting party for the non-defaulting party's reasonable attorney fees and costs incurred because of the default. 16. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. Official Purchasing Document Last updated 10/2017 Services Agreement Page 18 of 31 17. Indemnity/Insurance. a. The Service Provider agrees to indemnify and save harmless the City, its officers, agents and employees against and from any and all actions, suits, claims, demands or liability of any character whatsoever brought or asserted for injuries to or death of any person or persons, or damages to property arising out of, result from or occurring in connection with the performance of any service hereunder. b. The Service Provider shall take all necessary precautions in performing the work hereunder to prevent injury to persons and property. c. Without limiting any of the Service Provider's obligations hereunder, the Service Provider shall provide and maintain insurance coverage naming the City as an additional insured under this Agreement of the type and with the limits specified within Exhibit , consisting of one (1) page, attached hereto and incorporated herein by this reference. The Service Provider before commencing services hereunder, shall deliver to the City's Purchasing Director, P. O. Box 580, Fort Collins, Colorado 80522, one copy of a certificate evidencing the insurance coverage required from an insurance company acceptable to the City. 18. Entire Agreement. This Agreement, along with all Exhibits and other documents incorporated herein, shall constitute the entire Agreement of the parties. Covenants or representations not contained in this Agreement shall not be binding on the parties. 19. Law/Severability. The laws of the State of Colorado shall govern the construction interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 20. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et. seq., Service Provider represents and agrees that: a. As of the date of this Agreement: 1. Service Provider does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Service Provider will participate in either the e-Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the “e-Verify Program”) or the Department Program (the “Department Program”), an employment verification program established pursuant to Section 8- 17.5-102(5)(c) C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Service Provider shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that Official Purchasing Document Last updated 10/2017 Services Agreement Page 19 of 31 knowingly employs or contracts with an illegal alien to perform work under this Agreement. c. Service Provider is prohibited from using the e-Verify Program or Department Program procedures to undertake pre-employment screening of job applicants while this Agreement is being performed. d. If Service Provider obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Service Provider shall: 1. Notify such subcontractor and the City within three days that Service Provider has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Service Provider shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Service Provider shall comply with any reasonable request by the Colorado Department of Labor and Employment (the “Department”) made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Service Provider violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Service Provider shall be liable for actual and consequential damages to the City arising out of Service Provider’s violation of Subsection 8-17.5-102, C.R.S. g. The City will notify the Office of the Secretary of State if Service Provider violates this provision of this Agreement and the City terminates the Agreement for such breach. 21. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit - Confidentiality, consisting of one (1) page, attached hereto and incorporated herein by this reference. Official Purchasing Document Last updated 10/2017 Services Agreement Page 20 of 31 THE CITY OF FORT COLLINS, COLORADO By: Gerry Paul Purchasing Director DATE: ATTEST: APPROVED AS TO FORM: SERVICE PROVIDER'S NAME By: Printed: Title: CORPORATE PRESIDENT OR VICE PRESIDENT Date: Official Purchasing Document Last updated 10/2017 Services Agreement Page 21 of 31 EXHIBIT A SCOPE OF SERVICES Official Purchasing Document Last updated 10/2017 Services Agreement Page 22 of 31 EXHIBIT (BID SCHEDULE/COMPENSATION) Official Purchasing Document Last updated 10/2017 Services Agreement Page 23 of 31 EXHIBIT INSURANCE REQUIREMENTS 1. The Service Provider will provide, from insurance companies acceptable to the City, the insurance coverage designated hereinafter and pay all costs. Before commencing work under this bid, the Service Provider shall furnish the City with certificates of insurance showing the type, amount, class of operations covered, effective dates and date of expiration of policies, and containing substantially the following statement: “The insurance evidenced by this Certificate will not reduce coverage or limits and will not be cancelled, except after thirty (30) days written notice has been received by the City of Fort Collins.” In case of the breach of any provision of the Insurance Requirements, the City, at its option, may take out and maintain, at the expense of the Service Provider, such insurance as the City may deem proper and may deduct the cost of such insurance from any monies which may be due or become due the Service Provider under this Agreement. The City, its officers, agents and employees shall be named as additional insureds on the Service Provider 's general liability and automobile liability insurance policies for any claims arising out of work performed under this Agreement. 2. Insurance coverages shall be as follows: A. Workers' Compensation & Employer's Liability. The Service Provider shall maintain during the life of this Agreement for all of the Service Provider's employees engaged in work performed under this agreement: 1. Workers' Compensation insurance with statutory limits as required by Colorado law. 2. Employer's Liability insurance with limits of $100,000 per accident, $500,000 disease aggregate, and $100,000 disease each employee. B. Commercial General & Vehicle Liability. The Service Provider shall maintain during the life of this Agreement such commercial general liability and automobile liability insurance as will provide coverage for damage claims of personal injury, including accidental death, as well as for claims for property damage, which may arise directly or indirectly from the performance of work under this Agreement. Coverage for property damage shall be on a "broad form" basis. The amount of insurance for each coverage, Commercial General and Vehicle, shall not be less than $1,000,000 combined single limits for bodily injury and property damage. In the event any work is performed by a subcontractor, the Service Provider shall be responsible for any liability directly or indirectly arising out of the work performed under this Agreement by a subcontractor, which liability is not covered by the subcontractor's insurance. Official Purchasing Document Last updated 10/2017 Services Agreement Page 24 of 31 EXHIBIT CONFIDENTIALITY IN CONNECTION WITH SERVICES provided to the City of Fort Collins (the “City”) pursuant to this Agreement (the “Agreement”), the Service Provider hereby acknowledges that it has been informed that the City has established policies and procedures with regard to the handling of confidential information and other sensitive materials. In consideration of access to certain information, data and material (hereinafter individually and collectively, regardless of nature, referred to as “information”) that are the property of and/or relate to the City or its employees, customers or suppliers, which access is related to the performance of services that the Service Provider has agreed to perform, the Service Provider hereby acknowledges and agrees as follows: That information that has or will come into its possession or knowledge in connection with the performance of services for the City may be confidential and/or proprietary. The Service Provider agrees to treat as confidential (a) all information that is owned by the City, or that relates to the business of the City, or that is used by the City in carrying on business, and (b) all information that is proprietary to a third party (including but not limited to customers and suppliers of the City). The Service Provider shall not disclose any such information to any person not having a legitimate need-to-know for purposes authorized by the City. Further, the Service Provider shall not use such information to obtain any economic or other benefit for itself, or any third party, except as specifically authorized by the City. The foregoing to the contrary notwithstanding, the Service Provider understands that it shall have no obligation under this Agreement with respect to information and material that (a) becomes generally known to the public by publication or some means other than a breach of duty of this Agreement, or (b) is required by law, regulation or court order to be disclosed, provided that the request for such disclosure is proper and the disclosure does not exceed that which is required. In the event of any disclosure under (b) above, the Service Provider shall furnish a copy of this Agreement to anyone to whom it is required to make such disclosure and shall promptly advise the City in writing of each such disclosure. In the event that the Service Provider ceases to perform services for the City, or the City so requests for any reason, the Service Provider shall promptly return to the City any and all information described hereinabove, including all copies, notes and/or summaries (handwritten or mechanically produced) thereof, in its possession or control or as to which it otherwise has access. The Service Provider understands and agrees that the City’s remedies at law for a breach of the Service Provider’s obligations under this Confidentiality Agreement may be inadequate and that the City shall, in the event of any such breach, be entitled to seek equitable relief (including without limitation preliminary and permanent injunctive relief and specific performance) in addition to all other remedies provided hereunder or available at law. Official Purchasing Document Last updated 10/2017 Services Agreement Page 25 of 31 EXHIBIT A FORT COLLINS 9-1-1 DISPATCH COMMUNICATIONS CENTER Official Purchasing Document Last updated 10/2017 Services Agreement Page 26 of 31 EXHIBIT B COMPLIANCE AND FUNCTIONALITY REQUIREMENTS Stability – Function Vendor Compliance Vendor Comments 1.1 Proposed solution is designed specifically for 24/7 operations in an Emergency Communications Center environment. Standard office furniture will not be acceptable. 1.2 Proposed solution is modular in design for ease of reconfiguration and upgrading. 1.3 Proposed solution should provide for construction of console walls be made of solid core materials. 1.4 Proposed solution allows Sit-to-stand base shall be connected to the console undercarriage with a footprint designed to allow maximum stability based on the overall size of the monitor surface. 1.5 Proposed solution provides for personal storage units as part of initial proposal. 1.6 Proposed solution allows for personal storage units to be removed or replaced without deconstruction on the console unit. 1.7 Proposed solution ensures no obstructions for side-to-side movement by the user within the console footprint. 1.8 Proposed solution provides that horizontal work surfaces are supported by a formed steel sub-frame for maximum durability. 1.9 Proposed solution is strong and rigid and able to meet all required standards for furniture configuration and durability. Input Surface 2.1 Proposed solution surface has the ability to lower to 22” from the floor to accommodate the 5th percentile seated female 2.2 Proposed solution has the ability to raise to 57” above the floor to accommodate the 95th percentile standing male. 2.3 Proposed solution provides adjustment throughout the entire range, a critical function to meet ergonomic standards and reduce repetitive strain injuries and carpal tunnel syndrome. 2.4 Proposed solution surface shall be large enough for multiple input devices such as keyboards, mice and writing surface. 2.5 Proposed solution must allow for placement of input devices with primary and secondary work zones to meet ANSI/HFES 100-2007 Human Factors Engineering of Computer Workstations 5.2.4.1 2.6 Proposed solution must adjust to allow user to maintain elbow angles between 70 and 135 degrees to meet ANSI/HFES 100-2007 Human Factors Engineering of Computer Workstations 5.2.1.1 Official Purchasing Document Last updated 10/2017 Services Agreement Page 27 of 31 2.7 Proposed solution provides for electronic height adjustment of the primary surface must be independent of the monitor height adjustment. 2.8 Proposed solution is controlled through a digital read-out to ensure replication. 2.9 Proposed solution provides for adjustment control being mounted in a location that meets ADA standards for accessibility. 2.10 Proposed solution shall be available in a tilt design that allows a 15 degree +/- manual adjustment. 2.11 Proposed solution shall be designed to provide unobstructed knee clearance in the seated operating position in accordance with ANSI standards. 2.12 Proposed solution must allow simultaneously adjustment of primary surface and monitor supports in order to retain relative positioning between both surfaces when changing from sitting to standing. Must support both seated and standing postures. 2.13 Proposed solution will allow adjustment of the line-of-sight (viewing) distance between the eyes and front surface of the viewable display area within the range of 19" and 31" to meet ANSI/HFES 100-2007 Human Factors Engineering of Computer Workstations 5.2.4.2. 2.14 Proposed solution shall have a static load capacity of 250 lbs. and an equipment load capacity of 200 lbs. 2.15 Proposed solution provides for a lift mechanism control that includes electronic sensing recognition of obstacles or movement obstructions to prevent damage to console or ancillary equipment. 2.16 Proposed solution allows for cabling required to operate the consoles features be completely concealed. All cabling control to allow tool free cable routing and non- removable parts. 2.17 Proposed solution surface provides for user-accessible power and video connections from the front of the console. Monitor Surface 3.1 Proposed solution provides adjustment of monitors so that the gaze angle to the center of the screen ranges between 15° and 20° from horizontal eye level. ANSI-HFES 100-2007 Human Factors Engineering of Computer Workstations 5.2.4.3 3.2 Proposed solution shall lower to at least 27” to allow for appropriate viewing angles of monitors. 3.3 Proposed solution accommodates use of up to (8) 27” LCD flat panel monitors with options for monitor use as a single tier or stacked configuration. Array should allow for concurrent focal depth movement of at least 4 monitors at once. Horizontal mounting array distance a minimum of 64” and up to 114”. Official Purchasing Document Last updated 10/2017 Services Agreement Page 28 of 31 3.4 Proposed solution controls must be mounted in a location that meets ADA standards for accessibility. Support Adjustments 4.1 Proposed solution adjustment speed shall not be less than 1.25” per second and not greater than 1.5” per second. 4.2 Proposed solution adjustment must be controlled through a digital read-out to ensure precise replication. 4.3 Proposed solution does not include software for console control. 4.4 Proposed solution adjustment controls must be mounted in a location that meets ADA standards for accessibility. 4.5 Proposed solution does not include mounted adjustment controls. 4.6 Proposed solution shall accept uneven load distribution. 4.7 Proposed solution provides for Lifting system operating quietly. Materials 5.1 Proposed solutions frame components must be constructed of steel. 5.2 Proposed solution components must be bolted together in 4 places minimum for maximum strength and durability. 5.3 Proposed solution provides steel components that are powder coated for durability. Enamel paint is not sufficiently durable and will not be acceptable. 5.4 Proposed solution provides supports, doors, cavity caps and fixed shelves be rated for 25 lbs. and shall be constructed of an industrial grade ¾ inch thick wood core material. 5.5 Proposed solutions external screen components must be available in abrasion resistant fabric covering. 5.6 Proposed solution provides for all edging to be treated in a high impact vinyl edging material. 5.7 Proposed solution must be integral to the furniture construction. Freestanding panels will be deemed unacceptable. 5.8 Proposed solution partition system must be within the console footprint to maximize floor space. 5.9 Proposed solution fasteners shall be completely concealed. 5.10 Proposed solution provides abrasion resistance fabric at a minimum shall meet ASTM D-3597 MVPTS-198 standards. 5.11 Proposed solution provides components that are field replaceable. 5.12 Proposed solution must be available in 42”, 48”, 54” and 60” heights. 5.13 Proposed solutions fabric shall be made from recyclable materials. Equipment Enclosures 6.1 Proposed solution equipment enclosures must be lockable. Official Purchasing Document Last updated 10/2017 Services Agreement Page 29 of 31 6.2 Proposed solution enclosures must be accessible from both the front and the rear. 6.3 Proposed solution enclosures must offer an optional slide out shelf for access. 6.4 Proposed solution must be available in 24”, 30”, 48” 54” heights. 6.5 Proposed solution must be available in 20”, 30”, 42” and 50” widths. 6.6 Proposed solution must be available in 24” depths. 6.7 Proposed solution enclosures must be stackable up to 60” and allow additional technology storage or personal storage without taking up additional floor space. 6.8 Proposed solution rear access doors must offer cooling by a minimum of 2 each 50 CFM continuous duty rated axial cooling fans. 6.9 Proposed solution front access doors must utilize a vented plenum system to draw cool air into the enclosure. 6.10 Proposed solution all equipment enclosures are must utilize an active cooling system to ensure technology performing at optimum temperature. 6.11 Proposed solution should have an option for enclosure lighting. 6.12 Proposed solution must include adjustable shelf to allow for excess loop wire/cable storage below CPU. 6.13 Proposed solution must have optional pull out shelf for application where dual sided access is limited. Personal Base Storage 7.1 Proposed solution must be available in 24”, 30”, 48” 54” heights. 7.2 Proposed solution must be available in 20”, 30”, 42” and 50” widths. 7.3 Proposed solution must be available in 24” depths. 7.4 Proposed solution must be available in Combination (open, drawer and door), lateral file, open bookcase and closed-door configurations. 7.5 Proposed solution enclosures must be stackable up to 60” and allow additional technology storage or personal storage without taking up additional floor space. Cable Management Rail 8.1 Proposed solution wood parts are constructed of 45 lb. density 1-1/8” thick wood core material, pressure bonded with a high-pressure laminate surface on both sides. 8.2 Proposed solution provides for steel components must be powder coated for durability. Enamel paint is not sufficiently durable and will not be acceptable. 8.3 Proposed solution internal cable management channels must offer separate, isolated routing for both power and data cabling. Official Purchasing Document Last updated 10/2017 Services Agreement Page 30 of 31 8.4 Proposed solution internal cable management must be able to contain a minimum of 80 each Cat-6 cables and 9 each 1” flexible conduit. 8.5 Proposed solution management channel must contain fastening points to prevent an unintentional movement of cabling. 8.6 Proposed solution cable management rail must have locking mechanism standard to prevent unauthorized personnel access to internal cabling. Electrical Requirements 9.1 Proposed solution has enough power (providing for 120V 20A) for multiple PC’s. 9.2 Proposed solution has enough power for up to 8 monitors, one printer, minimum of 4 keyboards, wireless headset boxes, dispatch status lights, etc. 9.3 UL listed; CSA certified Cable Management/CPU Storage 10.1 Proposed solution must include two cable access drops with energy chains for vertical cable management from Input Support Surface to equipment enclosures. 10.2 Proposed solution must include energy chains for vertical cable management from Monitor Support to Input Support Surface 10.3 Proposed solution included energy chains for horizontal cable management between moving surface and fixed surface. 10.4 Proposed solution cable raceway must be easily accessible and allow drop-in cable runs. 10.5 Proposed solution equipment cavities shall accommodate front-to-back CPU configuration 10.6 Proposed solution cavities shall be vented for passive airflow and cavity fans should be available. 10.7 Proposed solution shall provide options for access to cavities depending on configuration. Air/Heating and ADA Compliance 11.1 ADA Compliance Proposed solution must offer an optional electronic adjustment control located within reach of a wheelchair to meet ADA requirements. 11.2 Air Distribution Proposed solution shall offer user-adjustable fans for circulating air, with a minimum of 2 speed settings. Proposed solution fans shall be incorporated into the furniture design, and allow for individualized directional control, located within the user’s primary work zone. 11.3 Lighting Levels Proposed solution provides indirect ambient lighting. Official Purchasing Document Last updated 10/2017 Services Agreement Page 31 of 31 Proposed solution provides task lighting that allows for adjustment of light over the entire work area. Proposed solution - Lighting shall be mechanically fastened to console to prevent removal. Lights should be removable for maintenance. 11.4 Personal Heating Proposed system provides for a heating option located under the Input Support Surface. Optional components 12.1 Status lights to indicate if a dispatcher is on call or the radio – must provide at a minimum 2 colors. 12.2 Options for USB access, other surface mounted power options 12.3 Rotating resource desks for tables for in-between workstation storage and communications. Shall allow for storage of multiple binders and books. 12.4 Storage available at the workstation for employee usage 12.5 Printer cabinets and/or pedestals 12.6 Activity Sensor – an option for power management is available and will turn off all environmental systems after 15 minutes or determined amount of time. 12.7 Radiant heat options – footrest, floor mat, heated panel 12.8 Wrist rest options Warranty and Service and Maintenance Agreement 13.1 5 Year coverage for all product, delivery, and installation. Absolutely no costs associated with replacement or repair of any portion of the product or installation will be passed on to the customer during the first 5 years of warranty. 13.2 Lifetime warranty on all structural components. After 5 years, labor and installation expenses associated with product replacement under the warranty will be assessed on a case by case basis. Products not covered for life shall be outlined. 13.3 An optional service and maintenance agreement can be quoted upon request to eliminate labor and installation expenses associated with product replacement under the warranty after the initial 5-year period.