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HomeMy WebLinkAboutCORRESPONDENCE - RFP - 8888 MAXIMO SYSTEM SUPPORT & MAINTENANCE (11)WORK ORDER PURSUANT TO A MASTER AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND CRORY & ASSOCIATES, INC. WORK ORDER NUMBER: LPO_PROJECTS PO NUMBER: 9191531 PROJECT TITLE: Maximo Configuration and Process Development ORIGINAL BID/RFP NUMBER & NAME: 8888 Maximo System Support & Maintenance MASTER AGREEMENT EFFECTIVE DATE: June 3, 2019 OWNER’S REPRESENTATIVE: Rick Morford WORK ORDER COMMENCEMENT DATE: October 1, 2019 WORK ORDER COMPLETION DATE: May 29, 2020 MAXIMUM FEE: (time and reimbursable direct costs): $220,000.00 PROJECT DESCRIPTION/SCOPE OF SERVICES: Crory & Associates is tasked with converting the LPO Serialized Equip. database into Maximo configurations consisting of Technical & Business Processes, Maximo & mobile Configurations, UAT, Training, Go-Live & Postproduction Support for LPO. Service Provider agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Master Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Master Agreement and this Work Order (including the attached forms) the Master Agreement shall control. The attached forms consisting of 5 pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given after all parties have signed this document. SERVICE PROVIDER: Crory & Associates, Inc. By: Date: Name: __Rick Crory Title: Vice President OWNER’S ACCEPTANCE & EXECUTION: This Work Order and the attached Contract Documents are hereby accepted and incorporated herein by this reference. REVIEWED: Date: Pat Johnson, Senior Buyer SUBMITTED BY: Date: Coy Althoff, Utilities Asset Manager ACCEPTANCE: Date: Gerry Paul, Purchasing Director (if greater than $60,000) DocuSign Envelope ID: 2143C9F6-0A2F-44B4-8489-55633ACD35F3 10/17/2019 10/18/2019 10/18/2019 10/18/2019 ACCEPTANCE: Date: Tim McCollough, Deputy Director, Utilities ACCEPTANCE: Date: Kraig Bader, Director, Elec. Engineering ACCEPTANCE: Date: Judy Dahlgren, Project Manager ACCEPTANCE: Date: Rick Morford, Project Manager Attachments added here: Attachment A Crory & Associates LPO_PROJECTS Work Order #1: Light & Power Operations Serialized Equipment Database Conversion Scope of Work Task 02 – LPO Serialized Equipment Support: Crory will provide support, as needed, for the Serialized Equipment Conversion from Microsoft Access to Maximo / Oracle for the Light & Power Operations (LPO) Department including but not limited to the following sub-tasks: Program / Task Support and Production Environment (PROD) Support / Enhancement / Configurations. Crory and City deliverables are further defined below based on sub-tasks detailed above in the SOW. CRORY will provide LPO Serialized Equipment Conversion support for this task through May 29th, 2020. See Task Schedule Figure 2A and Labor Cost Breakdown Figures 2B. Deliverables Sub-Task 01 - Program / Task Support: Crory Deliverables for this sub-task: • Provide assistance / support for steps required to complete all sub-tasks listed in this task • Maintain communications (email / voice / other) • Review, edit, or provide feedback following completion of work listed in this task • Participate in / support ad-hoc or scheduled meetings as needed, which may include teleconferences or online with appropriate staff as needed: o When asked develop support meeting agendas o As needed, develop support meeting presentations o Upon request facilitate meetings o Attend bi-weekly support meetings • Execute consulting task / sub-tasks and activities as required • Manage consulting team activities and logistics • Provide monthly team labor / task invoice report • Provide bi-weekly written status reports DocuSign Envelope ID: 2143C9F6-0A2F-44B4-8489-55633ACD35F3 10/20/2019 10/20/2019 10/22/2019 10/22/2019 City Deliverables for this sub-task: • Provide a City PM as a central point of contact • Work with City and Crory to complete all work listed in this task • Participate in / support scheduled meetings, which may include teleconferences or online with appropriate utility personnel as needed: o Schedule bi-weekly support meetings o Document / distribute meeting minutes • Provide administrative / logistics / meeting support as needed • Maintain communications (email / voice / other) • Review, edit, or provide feedback as necessary to finalize sub-task deliverables • Support / Manage City Teams in the performance of, or activities required to complete, sub-tasks listed in this task Deliverables Sub-Task 02 - Production Environment (PROD) Support/ Enhancement / Configuration: Crory & Associates Deliverables for this sub-task • Review, edit, or provide feedback following asset data migration into Maximo via GIS or map service as needed • Provide support for implementation of best practice asset, work and material management in Maximo non-production environments including but not limited to: o Support for prototype sessions o Configuration of Maximo application(s) and / or start centers including queries o Development of automation scripts, escalations, actions and / or communication templates o Configuration and loading of asset, material and / or work data in support of work history o Support / Facilitation on Purchasing direction including but not limited to:  Rotating assets  Warehouse 15% surcharge  J.D. Edwards Reconciliation o Implementation of new security groups o Develop and / or conduct user acceptance testing as required o Development or modification of reports • Provide support for the implementation of approved best practice asset, work and material management in Maximo production environment including but not limited to Go-Live support • Provide support for conducting training including review and / or development of training documentation as needed • Provide support for post-production as needed DocuSign Envelope ID: 2143C9F6-0A2F-44B4-8489-55633ACD35F3 City Deliverables for this sub-task • Review, edit, or provide feedback as necessary to finalize sub-task deliverables • Conduct asset data migration into Maximo via GIS and create map services as needed • Execute assigned tasks and activities including but not limited to: o Refresh Maximo environments as needed o Provide support for work history conversion o Support prototype sessions o Schedule Go-Live together with Ride-alongs as needed o Coordinate with City of Fort Collins Help Desk to setup support o Record and document all decision on Purchasing direction DocuSign Envelope ID: 2143C9F6-0A2F-44B4-8489-55633ACD35F3 The Task 02 Task Schedule is provided below in Figure 2A. This is an estimated schedule to be adjusted per the City’s needs. Figure 2A Task Schedule DocuSign Envelope ID: 2143C9F6-0A2F-44B4-8489-55633ACD35F3 The Task 02 Labor Costs Breakdown is provided below in Figure 2B. These are estimated costs to be adjusted per the City’s needs. Figure 2B Labor Costs Breakdown Reimbursable Direct Costs: A breakdown in Crory & Associates reimbursable costs section. Reimbursable direct costs take the form of travel related costs. Total travel costs (Reimbursable Expenses) for the period of performance identified by Attachments A, work order scope, and B, work order schedule, will be charged against a travel blanket work order PRGSUP_TRVL_2019. Reimbursable & Direct Costs Labor Direct Costs Total Not to Exceed (NTE) $220,000.00 $0.00 $220,000.00 DocuSign Envelope ID: 2143C9F6-0A2F-44B4-8489-55633ACD35F3