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HomeMy WebLinkAboutCORRESPONDENCE - PURCHASE ORDER - 9191537 (2)WORK ORDER PURSUANT TO A MASTER AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND CRORY & ASSOCIATES, INC WORK ORDER NUMBER: CIS_UTILS PROJECT TITLE: Interfaces between Oasis-Open Smart Flex and Maximo Work / Asset / Material Management Applications ORIGINAL BID/RFP NUMBER & NAME: 8888 Maximo System Support & Maintenance MASTER AGREEMENT EFFECTIVE DATE: June 3, 2016 OWNER’S REPRESENTATIVE: Rick Morford WORK ORDER COMMENCEMENT DATE: August 1, 2019 WORK ORDER COMPLETION DATE: May 29, 2020 MAXIMUM FEE: (time and reimbursable direct costs): $215,000.00 PROJECT DESCRIPTION/SCOPE OF SERVICES: Crory & Associates is being tasked with creating / implementing Interfaces between Oasis-Open Smart Flex (OSF) and Maximo Work / Asset / Material Management applications to support the CIS Oasis project. Service Provider agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Master Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Master Agreement and this Work Order (including the attached forms) the Master Agreement shall control. The attached forms consisting of 5 pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given after all parties have signed this document. SERVICE PROVIDER: Crory & Associates Inc. By: Date: Name: __Rick Crory Title: Vice President OWNER’S ACCEPTANCE & EXECUTION: This Work Order and the attached Contract Documents are hereby accepted and incorporated herein by this reference. REVIEWED: Date: Pat Johnson, Senior Buyer ACCEPTANCE: Date: Gerry Paul, Purchasing Director (if greater than $60,000) ACCEPTANCE: Date: Lori Clements, Sr Manager, Customer Support ACCEPTANCE: Date: Kraig Bader, Sr Manager, Elec Engineering DocuSign Envelope ID: 36CB1BFC-17DE-4722-A923-B479F1D7768B 9/5/2019 9/5/2019 9/5/2019 9/9/2019 9/9/2019 ACCEPTANCE: Date: Coy Althoff, Utilities Asset Manager ACCEPTANCE: Date: Rick Morford, Project Manager DocuSign Envelope ID: 36CB1BFC-17DE-4722-A923-B479F1D7768B 9/5/2019 9/9/2019 Crory & Associates Oasis / Maximo Interface Work Order CIS_UTILS Attachment A: Project Objective: Crory & Associates will implement work / asset / material management Interfaces between Oasis-Open Smart Flex (OSF) and Maximo applications for the City of Fort Collins (City). Crory & Associates will perform configuration of Maximo to support the transfer of data between Maximo and the OSF applications. Crory & Associates will work closely with the Subject Matter Experts (SMEs) from the City’s Oasis and Utility Maximo-Warehouse Project Teams: conducting meetings to gather requirements, holding prototype sessions to gather end user feedback, conducting User Acceptance Testing (UAT), performing end user training, deployment to production and supporting Go-Live activities, production support after Go-Live, providing project support to keep various Stakeholders informed of scope of work progress and, ensuring adherence to the OASIS project plan / schedule (currently at version 27). 1. Configuration / Data Set-up Crory & Associates will coordinate with the City’s Oasis and Utility Maximo-Warehouse project teams (Subject Matter Expert (SME), Stakeholders, Project Managers and Crory & Associates / Maximo Administrators) to validate requirements. Crory & Associates will set-up data / configure the Maximo Development (DEV01) environment, to meet the validated requirements. The configuration of Maximo is expected to include but not limited to associated work / asset / material management applications / modules (i.e. Asset, Financial, Inventory, Purchasing, Self Service, Service Requests, Work Management, etc.) needed to support City Utility work / asset / material operations. Crory & Associates will configure / modify the default Maximo software screens and configuration in the City’s Utility Maximo DEV01 instance. Deliverables: Data Set-up and Configured Modules / Applications in Maximo Development Environment. Vendor Responsibilities: Configuration / Data Set-up in Maximo Development environment to meet validated requirements and support Meetings / Prototype Reviews, UAT and Training. The City Responsibilities: Provide as-is processes / requirements and current data to support data set-up and configuration in Maximo DEV01 environment. Provide access to the necessary systems required for Crory & Associates. 2. Interfaces OSF/Maximo Crory & Associates will coordinate with the City’s Oasis and Utility Maximo-Warehouse project teams (Subject Matter Expert (SME), Stakeholders, Project Manager and Crory & Associates/Maximo Administrators) to gather and validate requirements for four OSF work / asset / material management interfaces (Service Request, Truck Balance, Truck Restock & Work History). Crory & Associates will configure the Maximo DEV01 environment, to meet the validated requirements. The configuration of Maximo is expected to include but not limited to associated Integration applications / modules needed to support the City’s OSF Truck Current Balance & Restock Issue and, OSF Work Orders / Asset Work History. Deliverables: Validated Interface Requirements (2) OSF Material Management Interfaces DEV01 (Truck Balance & Truck Restock) (2) OSF Work Management Interfaces DEV01 (Service Request & Work History) Vendor Responsibilities: Gather Requirements, Configure OSF Work / Asset / Material Management Interfaces in Maximo DEV01 Environment. The City Responsibilities: Provide as-is and current processes / requirements to support integration configuration in Maximo DEV01 environment. Provide access to the necessary systems required for Crory & Associates. DocuSign Envelope ID: 36CB1BFC-17DE-4722-A923-B479F1D7768B 3. Meetings / Prototype Reviews Crory & Associates will hold bi-weekly meetings / prototype reviews to finalize the configured applications / modules in the DEV01 environment with the City’s Oasis and Utility Maximo- Warehouse Project Teams. Crory & Associates will configure / modify Maximo DEV01 environment to ensure interoperability with the City’s instance of Maximo and its work / asset / material management business processes. Crory & Associates will set-up finalized configurations to the City’s Utility Maximo Production environment. Deliverables: Bi-Weekly Prototype Reviews Finalized and Locked-Down Configurations DEV01 Set-up Finalized Configurations Production Vendor Responsibilities: Lead Bi-weekly Meetings / Prototype Reviews and Set-up Finalized Configurations. The City Responsibilities: Participate in meetings, take meeting minutes and record / track action items. 4. Solution Testing / User Acceptance Testing (UAT) Crory & Associates will coordinate on-site and remote with the City’s Oasis and Utility Maximo- Warehouse project teams to test and support solution testing of the OSF work / asset / material management interfaces. Crory & Associates will provide support and guidance as required during UATs. Crory & Associates will be on-site at the designated City locations. Problems identified during the UATs will be recorded as “Issues” with the City’s OSF and Maximo-Warehouse Project Teams. All issues will be resolved, canceled, or deferred (by City) prior to Go-Live. Crory & Associates will have technical resources available for support. City will need to have multiple functional testers and technical support personnel during this phase. Deliverables: Support Solution Testing on-site / remote Prepare User Acceptance Testing scripts based on the Finalized Configurations Support User Acceptance Testing on-site Review “Issues” list with City to determine included Configurations Vendor Responsibilities: Provide finalized UAT scripts, support UATs remotely and on-site. The City Responsibilities: Update Maximo QA environment from Production. Coordinate UATs resources, provide necessary UAT hardware, execute test scripts and, collect, review and prioritize UAT “Issues”. 5. Training Crory & Associates to provide Training session(s) as required. Deliverables: Provide Training Documentation in support of UATs Finalize Training Documentation Perform Training for City designated personnel Vendor Responsibilities: Provide training to designated personnel. Provide finalized training documentation. The City Responsibilities: Update Maximo Training environment from Production. Coordinate Utility Training room, provide access to Crory & Associates from a device (desktop, laptop, etc.) to conduct Training and distribute Training documentation. DocuSign Envelope ID: 36CB1BFC-17DE-4722-A923-B479F1D7768B 6. Deployment and Go-Live Crory & Associates, working collaboratively with the City Oasis and Utility Maximo-Warehouse Project Teams, will plan and perform the cutover / migration to the Production environment. The cutover planning will detail required Go-Live activities, timing, and responsibilities. During Go-Live, Crory & Associates, along with key stakeholders, will perform a test of the Production environment using the UAT scripts to confirm the success of the migration. Crory & Associates will provide on- site / remote technical and functional support to the users during the first week of production. Deliverables: Confirmed Production Environment Production Cutover Plan Functional and Technical Support on-site / remote Vendor Responsibilities: Provide Cutover / Migration to Production Plan document and support Go-Live activities. The City Responsibilities: Coordinate City resources, prepare devices for deployment, identify users ahead of time for the initial use. 7. Post Production Crory & Associates will provide on-site / remote technical and functional support to the users for 2 months after Go-Live. This period of post-implementation support will provide a level of comfort to the team and enable quick responses to end user questions and training needs. During this period, Crory & Associates will have technical resources to assist with any issues that may arise. Deliverables: Functional and Technical Support on-site / remote Vendor Responsibilities: Provide resources to be on-site / remote after the Initial Go-Live weeks. Capture enhancement requests during this period. The City Responsibilities: Provide feedback and report issues to the City’s Oasis and Utility Maximo-Warehouse Project Teams. Concisely explain the issue so Crory & Associates can effectively and efficiently reproduce and correct any issues. 8. Project Support Crory & Associates provides support in project planning and oversight, task / time reporting, and Crory & Associates resource coordination. The Crory & Associates Project Leads will work closely with the City’s Oasis and Utility Maximo-Warehouse Project Managers to ensure a successful outcome. Crory & Associates will participate in project status meetings as scheduled by the City. Verbal status reports are delivered during the status meetings. Additionally, written status reports shall be provided upon request from the City. Deliverables: Written status reports as requested Participate in Status meetings as designated Vendor Responsibilities: Provide written status reports upon request and participate in status meetings. The City Responsibilities: Coordinate status meetings and written status reports as required. DocuSign Envelope ID: 36CB1BFC-17DE-4722-A923-B479F1D7768B Assumptions: Crory & Associates will maintain flexibility in deliverable dates based on changes to the Oasis Project Plan. Vendor Shipping Files will be loaded into OSF. Asset Data will be transferred to Maximo via GIS. 9. Travel Crory & Associates will coordinate travel and on-site availability in support of the Oasis Project Plan. Crory & Associates Oasis / Maximo Interface Work Order CIS_UTILS Attachment B: ESTIMATED PROJECT SCHEDULE DocuSign Envelope ID: 36CB1BFC-17DE-4722-A923-B479F1D7768B Crory & Associates Oasis / Maximo Work Order CIS_UTILS Attachment C: ESTIMATED HOURS / TRIPS BREAKDOWN Reimbursable direct costs take the form of travel related costs. Total travel costs for the period of performance as defined by Work Order CIS_UTILS are shown in the Estimated Hours / Trips breakdown above and are estimated at $10,800.00. Labor Direct Costs Total Not to Exceed (NTE) $204,200.00 $10,800.00 $215,000.00 DocuSign Envelope ID: 36CB1BFC-17DE-4722-A923-B479F1D7768B Certificate Of Completion Envelope Id: 36CB1BFC17DE4722A923B479F1D7768B Status: Completed Subject: Please DocuSign: PENDING Crory & Associates CIS_UTILS work order.pdf Source Envelope: Document Pages: 7 Signatures: 7 Envelope Originator: Certificate Pages: 5 Initials: 0 Rick Morford AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-08:00) Pacific Time (US & Canada) 215 N Mason Street Fort Collins , CO 80522 rmorford@fcgov.com IP Address: 198.59.47.100 Record Tracking Status: Original 9/5/2019 7:08:38 AM Holder: Rick Morford rmorford@fcgov.com Location: DocuSign Signer Events Signature Timestamp Pat Johnson pjohnson@fcgov.com CPPB, Senior Buyer City of Fort Collins Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.59.47.100 Sent: 9/5/2019 7:14:27 AM Viewed: 9/5/2019 2:46:28 PM Signed: 9/5/2019 3:00:38 PM Electronic Record and Signature Disclosure: Accepted: 9/22/2016 11:21:52 AM ID: 2cba44f3-bb14-441e-9f74-d8e73a374a00 Gerry S Paul gspaul@fcgov.com Purchasing Director City of Fort Collins Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.59.47.100 Sent: 9/5/2019 3:00:40 PM Viewed: 9/5/2019 3:54:57 PM Signed: 9/5/2019 3:55:22 PM Electronic Record and Signature Disclosure: Accepted: 9/27/2016 7:24:09 AM ID: 404d836f-b481-4b97-9a96-02337422a3fc Rick Crory rick@crory.biz Vice President Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 184.169.45.4 Signed using mobile Sent: 9/5/2019 3:55:23 PM Viewed: 9/5/2019 4:05:30 PM Signed: 9/5/2019 4:06:15 PM Electronic Record and Signature Disclosure: Accepted: 9/5/2019 4:05:30 PM Signer Events Signature Timestamp Lori Clements lclements@fcgov.com Customer Care and Technology Manager City of Fort Collins Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.59.47.100 Sent: 9/5/2019 5:25:33 PM Resent: 9/9/2019 6:19:23 AM Viewed: 9/9/2019 7:29:28 AM Signed: 9/9/2019 7:30:05 AM Electronic Record and Signature Disclosure: Accepted: 2/27/2019 11:17:53 AM ID: 18e055cf-1928-4e8c-8afb-70c8b1650503 Kraig Bader KBADER@fcgov.com Standards Engineering Manager City of Fort Collins - Utilities Light & Power Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.59.47.100 Sent: 9/9/2019 7:30:07 AM Viewed: 9/9/2019 7:34:11 AM Signed: 9/9/2019 7:34:49 AM Electronic Record and Signature Disclosure: Accepted: 4/23/2019 2:03:13 PM ID: e5c5e4ac-cb42-447c-8ac9-77b56204bcb3 Rick Morford rmorford@fcgov.com City of Fort Collins – Water Resources & Treatment Operations Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 198.59.47.100 Sent: 9/9/2019 7:34:51 AM Viewed: 9/9/2019 7:39:10 AM Signed: 9/9/2019 7:39:27 AM Electronic Record and Signature Disclosure: Accepted: 11/21/2016 3:08:06 PM ID: 7aca25ca-71fb-461b-890d-d6436367c0c9 In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 9/9/2019 7:34:51 AM Certified Delivered Security Checked 9/9/2019 7:39:10 AM Signing Complete Security Checked 9/9/2019 7:39:27 AM Completed Security Checked 9/9/2019 7:39:27 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Fort Collins – Water Resources & Treatment Operations (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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Electronic Record and Signature Disclosure created on: 3/24/2016 2:25:27 PM Parties agreed to: Pat Johnson, Gerry S Paul, Rick Crory, Coy Althoff, Lori Clements, Kraig Bader, Rick Morford How to contact City of Fort Collins – Water Resources & Treatment Operations: You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: To contact us by email send messages to: kamartinez@fcgov.com To advise City of Fort Collins – Water Resources & Treatment Operations of your new e-mail address To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at kamartinez@fcgov.com and in the body of such request you must state: your previous e-mail address, your new e-mail address. 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ID: 8b6ca620-a39c-4845-9ac4-8add5045ca67 Coy Althoff calthoff@fcgov.com Utilities Asset Manager City of Fort Collins - Utilities Security Level: Email, Account Authentication (None) Signature Adoption: Uploaded Signature Image Using IP Address: 12.235.222.84 Signed using mobile Sent: 9/5/2019 4:06:16 PM Viewed: 9/5/2019 5:24:47 PM Signed: 9/5/2019 5:25:31 PM Electronic Record and Signature Disclosure: Accepted: 9/14/2017 11:50:42 AM ID: 690bf6b1-f191-4029-83a5-6ee50901e41e