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HomeMy WebLinkAboutRFP - 8982 PROCUREMENT OF MOBITV-CAPABLE SET TOP BOXES FOR A FIBER-TO-THE-PREMISE (FTTP) BROADBAND NETWORKRFP 8982 MobiTV-Capable Set Top Boxes Page 1 of 8 REQUEST FOR PROPOSAL #8982 PROCUREMENT OF MOBITV-CAPABLE SET TOP BOXES FOR A FIBER-TO-THE-PREMISE (FTTP) BROADBAND NETWORK The City of Fort Collins is requesting proposals from qualified firms (Firms) to supply Android TV Operator Tier Set Top Boxes (STP) for the onsite video delivery component of a “Triple Play” Fiber-to-the-Premise (FTTP) Broadband Network. The City’s IPTV provider is MobiTV, an app- based unicast solution. It is the intent of the City to offer IPTV services to each residence and business customer in the community through a phased network construction program now underway. As part of the City’s commitment to Sustainable Purchasing, proposals submission via email is preferred. Proposals shall be submitted in a single Microsoft Word or PDF file under 20MB and e-mailed to: purchasing@fcgov.com. If electing to submit a hard copy proposal we require one (1) hard copy and one (1) electronic copy on a jump drive to be received at the City of Fort Collins' Purchasing Division, 215 North Mason St., 2nd floor, Fort Collins, Colorado 80524. Proposals must be received before 3:00 p.m. (our clock) on July 22, 2019 and referenced as Proposal No. 8982. If delivered, they are to be sent to 215 North Mason Street, 2nd Floor, Fort Collins, Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, 80522-0580. Please note, additional time is required for bids mailed to the PO Box to be received at the Purchasing Office. The City encourages all Disadvantaged Business Enterprises (DBEs) to submit proposals in response to all requests for proposals. No individual or business will be discriminated against on the grounds of race, color, sex, or national origin. It is the City’s policy to create a level playing field on which DBEs can compete fairly and to ensure nondiscrimination in the award and administration of all contracts. All questions should be submitted, in writing via email, to Gerry Paul, Purchasing Director at gspaul@fcgov.com, with a copy to Project Manager, Brad Ward, at bward@fcgov.com, no later than 5:00 PM MST (our clock) on July 15, 2019. Please format your e-mail to include: RFP 8982 Procurement of MobiTV-Capable Set Top Boxes for a FTTP Broadband Network.in the subject line. Questions received after this deadline may not be answered. Responses to all questions submitted before the deadline will be addressed in an addendum and posted on the Rocky Mountain E-Purchasing System webpage. Rocky Mountain E-Purchasing System hosted by Bidnet A copy of the RFP may be obtained at http://www.bidnetdirect.com/colorado/city-of-fort-collins. This RFP has been posted utilizing the following Commodity Code(s): 20854 Internet and Web Site Software for Microcomputers 20954 Internet and Web Site Software for Mainframe Computers 84084 Video and Audio Systems 91551 Information Highway Electronic Services RFP 8982 MobiTV-Capable Set Top Boxes Page 2 of 8 Public Viewing Copy: The City is a governmental entity subject to the Colorado Open Records Act, C.R.S. §§ 24-72-200.1 et seq. (“CORA”). Any proposals submitted hereunder are subject to public disclosure by the City pursuant to CORA and City ordinances. Firms may submit one (1) additional complete proposal clearly marked “FOR PUBLIC VIEWING.” In this version of the proposal, the Firm may redact text and/or data that it deems confidential or proprietary pursuant to CORA. Such statement does not necessarily exempt such documentation from public disclosure if required by CORA, by order of a court of appropriate jurisdiction, or other applicable law. Generally, under CORA trade secrets, confidential commercial and financial data information is not required to be disclosed by the City. Proposals may not be marked “Confidential” or ‘Proprietary’ in their entirety. All provisions of any contract resulting from this request for proposal will be public information. New Firms: The City requires new Firms receiving awards from the City to fill out and submit an IRS form W-9 and to register for Direct Deposit (Electronic) payment. If needed, the W-9 form and the Firm Direct Deposit Authorization Form can be found on the City’s Purchasing website at www.fcgov.com/purchasing under Firm Reference Documents. Please do not submit with your proposal. Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council, shall have a financial interest in the sale to the City of any real or personal property, equipment, material, supplies or services where such officer or employee exercises directly or indirectly any decision-making authority concerning such sale or any supervisory authority over the services to be rendered. This rule also applies to subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment, kickback or any items of monetary value from any person who has or is seeking to do business with the City of Fort Collins is prohibited. Collusive or Sham Proposals: Any proposal deemed to be collusive or a sham proposal will be rejected and reported to authorities as such. Your authorized signature of this proposal assures that such proposal is genuine and is not a collusive or sham proposal. The City of Fort Collins reserves the right to reject any and all proposals and to waive any irregularities or informalities. Utilization of Award by Other Agencies: The City of Fort Collins reserves the right to allow other state and local governmental agencies, political subdivisions, and/or school districts to utilize the resulting award under all terms and conditions specified and upon agreement by all parties. Usage by any other entity shall not have a negative impact on the City of Fort Collins in the current term or in any future terms. Sincerely, Gerry Paul Purchasing Director RFP 8982 MobiTV-Capable Set Top Boxes Page 3 of 8 City of Fort Collins Request for Proposals (RFP) #8982 Procurement of MobiTV-Capable Set Top Boxes For a Fiber-to-the-Premise (FTTP) Broadband Network Section 1 – Project Background Fort Collins is nestled against the foothills of the Rocky Mountains and alongside the banks of the Cache La Poudre River. With an estimated population of 170, 000 (approximately 70,000 premises), Fort Collins is among the nation’s fastest growing metropolitan areas. The City includes many assets and amenities that provide a competitive advantage including Colorado State University, abundant natural resources and agricultural land, highly educated and creative workforce, a historic downtown, and many miles of trails, parks and bike paths. Fort Collins has one of the highest rates of patents per capita in the world with a major research institution – Colorado State University – a cluster of federal laboratories and such high-tech companies as Hewlett-Packard, AMD, Intel and Broadcom. During the Budgeting for Outcomes (BFO) community outreach in 2014, the community prioritized and identified a need to address the lack of reliable, universal and affordable broadband services. The City of Fort Collins addressed the broadband situation by identifying the following strategic objective in the 2015/2016 & 2018 Strategic Plans: “Strategic Objective 3.7 –Deploy reliable, high-speed internet services throughout the community.” The overall objective is to bring reliable, high speed internet to the city of Fort Collins, while making an informed decision through evaluation of risk and opportunities. The FCC formally defines broadband as internet download speed of 25 megabits per second (Mbps) and upload of 3Mbps or faster. However, a popular benchmark of high-speed broadband is commonly known as gigabit speed (Gbps), and is seen in many cities across the country including Longmont, CO. More information about the City’s Strategic Plan can be found at: https://ourcity.fcgov.com/update-the-citys-2018-strategic-plan. In November 2017, the citizens of Fort Collins approved ballot measure 2B, giving the City the authority to provide high-speed broadband services to the community. In July 2018 Fort Collins Connexion was unveiled as the City’s answer to Strategic Objective 3.7 to provide gigabit broadband triple-play services. Section 2 – Product Requirements The City of Fort Collins is soliciting proposals to purchase Android TV Operator Tier Set Top Boxes (STBs) for the onsite video delivery component of a “Triple Play” FTTP Broadband Network. The City’s IPTV provider is MobiTV, an app-based unicast solution. It is the intent of the City to offer IPTV services to each residence and business in the community through a phased network construction program phased network construction program now underway. RFP 8982 MobiTV-Capable Set Top Boxes Page 4 of 8 Overall Requirements The proposed solution shall meet the following requirements: • Provide all pricing options for available product and service offerings meeting and exceeding the City’s hardware requirements with available support contracts and management tools. Include quotes for minimum order quantities and volume price breaks. Delineate whether support contracts are required or optional. • Provide a description of support and escalation paths for any service impacting issues for each device and management service proposed. • Describe the proposed device’s update roadmap and patch compliance history. • Provide a brief overview of the potential customizations and branding offerings as provided by the manufacturer and/or distributor, along with their pricing options. • Provide a brief overview of the capabilities and required infrastructure to support the management of the STBs and the one-time and recurring pricing for the management software license and annual maintenance. • Describe the provider’s capability of delivering diagnostic tools. • Provide estimated launch timelines, including time to demo units, set up time for support infrastructure (e.g. management software), and typical order lead-times for hardware purchases. The City of Fort Collins expects to launch our Broadband service (including Video services) in August 2019. • Hardware and software must be white label and include no independent third-party branding or advertising. • Provide numbers of STBs and deployments with MobiTV. Hardware Requirements MobiTV Unicast IPTV Delivery Devices – the City requires STB hardware that can provide television service to our customers given the prerequisites of our existing infrastructure to deliver a MobiTV app-based solution. Such devices must meet the following requirements: • Describe the remote. The STB shall include (or have an option for) a physical remote. Describe how the remote meets the following sub requirements: o The remote shall have voice search capabilities. o The STB and remote shall also be brandable via silk screening. o The remote shall have physical buttons as the primary interface, including but not limited to programmable middleware specific hotkeys (example: MobiTV Guide, Live TV) out of the box as well as traditional number buttons. o The remote shall be both Bluetooth and IR capable for interfacing with the STB. o Describe whether the remote is programmable to deal with external devices (A/V equipment, TV) and, if applicable, how it works. • Describe any testing performed on 3rd party universal remotes related to the proposed solution. Include a list of universal remotes that have been tested for use with the proposed solution. • Describe the networking capabilities of the device. Networking interfaces on the STB shall at minimum provide Ethernet and 802.11ac 2x2 WiFi Radio connectivity. • Describe the A/V connectivity of the device. The STB shall include an HDMI 2.0 or greater compliant interface as well as legacy device connectivity (i.e. analog video for non-HDMI TVs). RFP 8982 MobiTV-Capable Set Top Boxes Page 5 of 8 • Describe any third-party certifications such as UL certification, Energy Star, etc. • Describe the codec support of the device. The STB shall be H.265 Main10 decoding capable. At minimum address the following: o Describe the simultaneous decode capabilities of the STB. The decoder shall be capable of at minimum a 2x simultaneous decode of HD content for Picture-In- Picture (PIP). o Describe the dynamic range conversion capabilities of the device. STBs with no BT.2100 (HLG and/or HDR10 HDR) implementation shall be capable of dynamic range conversion from HDR to SDR. o Describe further audiovisual standards, proprietary or otherwise, that are available on the STB (examples: Dolby Vision, Atmos, etc.). • Describe the Digital Rights Management (DRM) implementations on the device. The STB shall be capable of Widevine DRM at minimum. As applicable, describe your additional DRM offerings (for example: PlayReady/FairPlay, Verimatrix VCAS). Software & Licensing Requirements It is the understanding of the City that the STBs involve multiple licensed technologies and certifications. It is a requirement that the responsibility for licensing and certifying these technologies, whether software or hardware including but not limited to H.264 and H.265 decoders, Android TV licensing, Certification of Android TV hardware with Google, etc. shall be solely the responsibility of the device manufacturer or distributor. It is the City’s goal to purchase a finished product that is correctly licensed and certified for the City’s use case. • Provide a list of all licenses and certifications that are included with the proposed solution. • If a required license/certification is not included with the proposed solution, is the license/certification provided by MobiTV or by the City of Fort Collins? STB bundled software shall meet the following requirements: • Describe the software platform of the device. The STB shall run an Android TV Operator Tier firmware, preloaded with the City’s branded MobiTV application. o Software must be a “zero screen” interface launch in which the City’s branded MobiTV application loads immediately and first upon power up of the device. • Describe your Firm’s relationship with MobiTV. The STB vendor shall understand how to ship a device using MobiTV’s middleware platform on top of Android TV. o Describe the Google certification status of the Operator Tier device with MobiTV middleware, and if it must be (re)certified for the City’s use describe how that will impact the City’s startup time if that is the case. • Describe the remote management capabilities of the device, including the cost of the management solution. The product shall have a remote management interface. o Describe support hardware requirements and recommendations in the case of an on-premise hosted remote management solution. o Provide a description of how users may interact with your STB without a Google account. (SSO solutions, pushing updates from the remote management client, etc.) RFP 8982 MobiTV-Capable Set Top Boxes Page 6 of 8 Support Requirements The City requires an STB provider that supports its hardware and software solutions. The requirements for support are as follows: • Describe the device warranty and its cost. The STB hardware’s warranty shall meet a 2 years minimum parts and labor coverage. o Provide STB warranty details, in-warranty device replacement procedures, and expected support lifetime of the devices offered. • Describe the support lifetime of the product. The supportable product lifecycle of the device shall meet 5 years minimum. o Describe the Firm’s commitment to software updates to the device and management software for the lifetime of the product. • Describe available training and/or relevant documentation for the use, troubleshooting and maintenance of the devices, and applicable management software. • Describe the support infrastructure that the City will have access to and its pricing. At minimum address the following: o Describe the support ticketing system. o Describe the ability to access support technicians, their location, and their capacity to take tickets via email, chat, and/or calls during our 24x7x365 time of operation. o Describe the average response time of your support network for common troubleshooting scenarios. Demonstration Requirements The City requires that Firms who participate in the RFP provide demo STB hardware and software to evaluate. This demo shall meet the following requirements: • Provide hardware required for testing: remote, set top box, power supply, and A/V cables. o Firms that have multiple product offerings that fit the City’s baseline requirements shall provide a minimum of one device; a full suite of devices is not required. o The STBs shall come preconfigured with the MobiTV’s Android TV core image. • Provide test environment management console(s) for determining the usability and capabilities of the STB remote management software. Section 3 - Response Format RFP response must contain answers to the following questions in this order and format. Response Requirements: 1. Provide volume pricing reduction scales and your hardware cost reduction roadmap for the STB product(s), and if applicable any further discount provided to National Cable Television Cooperative (NCTC) members. 2. Respond to each itemized question above on how your product offering meets and/or exceeds each requirement stated in Section 2. RFP 8982 MobiTV-Capable Set Top Boxes Page 7 of 8 3. Provide a detailed list of any cancellation penalties or early termination fees as applicable. The City reserves the right to purchase any, all, or none of the products and services offered in responses. City of Fort Collins will not pay charges that are not specifically defined within the RFP submittal. Section 4 – Other Details Anticipated Schedule The following represents the City’s target schedule for the RFP. The City reserves the right to amend the target schedule at any time. • RFP issuance: July 3, 2019 • Question deadline: 5:00 PM MST on July 15, 2019 • Proposal due date: 3:00 PM MST (our clock) on July 22, 2019 • Interviews/Demos via Webex: Week of July 22, 2019 • Notice of Award: Week of July 29, 2019 Interviews/Demonstrations In addition to submitting a written proposal, the top-rated Firms may be interviewed and provided an opportunity to demonstration the proposed solution(s) for the project team. Subcontractors Firms will be responsible for identifying any subcontractors in their proposal. Please note that the City will contract solely with the awarded Firm, therefore subcontractors will be the responsibility of the Firm. Laws and Regulations The Firm agrees to comply fully with all applicable local, State of Colorado and Federal laws and regulations and municipal ordinances. Section 5 – Review and Assessment Criteria Proposal and Interview/Demonstration Criteria Firms will be evaluated on the following criteria. These criteria will be the basis for review and assessment of the written proposals and optional interview session. At the discretion of the City, interviews of the top-rated Firms may be conducted. RFP 8982 MobiTV-Capable Set Top Boxes Page 8 of 8 WEIGHTING FACTOR CRITERIA 50% Assessment of the proposed solution(s) 15% Time and resources required to implement and support 35% Proposed value including costs for implementation, licensing, and recurring annual maintenance Reference Evaluation Criteria Prior to award, the City may check references and negative responses from references may impact the award determination.