Loading...
HomeMy WebLinkAboutCORRESPONDENCE - PURCHASE ORDER - 9185729INVOICE# 12/3/18 City of Fort Collins 300 Laporte Ave Fort Collins, CO 80521 Attn: Michelle Carr/Bob Singleton City of Fort Collins 300 Laporte Ave Fort Collins, CO 80521 Attn: Michelle Carr/Bob Singleton 19-0221935 Microcall TLR Maintenance Renewal includes the following:  FREE UPDATE to convert to any new voice platform (Cisco, Avaya, ShoreTel, MS Lync/Skype, Mitel, Unify, Hosted, etc.) at any time during your maintenance period.  Updated version of Microcall software, including new reports / features / enhancements / area-exchange codes.  Cradle-Grave Reporting (includes SBC/CUBE legs if collecting SBC/CUBE data).  Optional CUBE and SBC reporting (requires additional license).  Free System Audit to analyze current Microcall configuration and offer suggestions for best practices.  Analyze existing PRI’s to determine SIP requirements.  Determine Max Concurrent Calls per SIP trunk.  One year access to Help Desk for Technical Support and trouble-shooting assistance, training other managers, Webinars, etc.  Additional CDR Fields included in reports.  New Time-Based Reports menu (hourly, daily, weekly, monthly, yearly, etc.).  New Cisco-Specific Reports (Abandoned Calls, Hunt Pilot Summary, etc.).  QoS Reporting on SBC’s (MOS, jitter, latency, R Factor, etc.). 1 $5,786.00 $5,786.00 Maintenance coverage period is 2/01/19 – 2/01/20 Please note: Your current Maintenance agreement expires on 2/01/19. The price on this quote is valid until 3/01/19. After 3/01/19, the price to renew will be $9,950 Download Net 30 OD Atlanta, GA 121935 PLEASE PAY THIS AMOUNT