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Home My WebLink AboutRESPONSE - RFP - 8625 CUSTODIAL SERVICES FOR TRANSFORT FACILITIESFirm Name: A.R.C., Incorporated Corporate Location: 1821 E. Mulberry Ft. Collins, CO. 80524 Website: www.arcjanitorial.com Contact: Jeremy Lowdermilk Phone: (970) 226-3629 Fax: (970) 416-8501 Email: Jeremy.Lowdermilk@gmail.com Local Office is in city of Ft. Collins Key Personnel: Jeremy Lowdermilk, President 970-226-3629 Tim Ortiz, Area Manager 970-226-3629 Number of years in custodial: 20 Active Geographic Area: Regional We service all of Northern Colorado and Southern Wyoming Management contact for more information: Jeremy Lowdermilk Email: Jeremy.lowdermilk@gmail.com Phone: 970-226-3629 Title: President Company is a Corporation registered in Colorado FEIN: 26-1531080 Jeremy Lowdermilk November 28,2017 Jeremy Lowdermilk Date ARC INCORPORATED MANAGEMENT STRUCTURE PRESIDENT OF COMPANY AREA MANAGER NON-WORKING SUPERVISOR WORKING SUPERVISOR CREW LEAD Item B - Site Manager Qualifications President – Jeremy Lowdermilk. Over 25 years in the janitorial industry. Numerous janitorial positions including crew member, crew lead, floor technician, carpet technician, supervisor and owner. Also owns janitorial supply store, so very knowledgeable in cleaning chemicals, equipment, etc. Owner will be present at all monthly walk thru’s with city personnel. Will be responsible for initiating any changes required or requested by city contacts. Also responsible for overseeing duties of area manager and supervisors. Final approval for new equipment purchases. Responsible for acquiring any capital needed to maintain city contracts. Area Manager – Tim Ortiz. Over 25 years in the janitorial industry. Managed 20+ crew at Anheiser Busch Plant for 20 years. Well versed in all aspects of janitorial procedures, techniques, and applications. Knowledgeable in floor care, carpet care and troubleshooting. Would be responsible for all weekly, and monthly reports required by the city. Will be present at all monthly walk thru’s with city personnel. Will schedule all routine floor work, and other non daily services needed. Maintain close contact with city contact. Receive work orders for complaints, notify supervisors of said complaints and ensure they are abated immediately. Will follow up next day about complaints. Will visit all facilities at least once a month, not including monthly walk thru. If facility warrants more visits per month will adjust accordingly. Employee relations. Aid in hiring and firing of employees. Closely monitor daily duties of non-working supervisor. Ensure adequate help is available in the event of employee sickness, vacation, etc. Any other duties assigned by City of Ft. Collins, and A.R.C., Inc President. Non-Working Supervisor (Site Manager) Liz Alvarez. Has over 15 years of janitorial experience. Has been employed by A.R.C., Incorporated for 3 years. Currently is a non working supervisor. She is responsible for the City of Ft. Collins Clinics and some of Larimer County Facilities we have. Employee would be responsible for all daily reports required for the city. Daily monitoring of time cards. Will be present at all monthly walk thru’s with city personnel. Receive work orders from Area manager regarding complaints and additional work. Inform working supervisor of complaints needed abated. Notify employee responsible of complaint and inform employee of needed actions, if any, to avoid repeat complaints. Take orders from team leads for consumables. Place order with supplier for consumables. Will visit all facilities at least once a week. Make recommendations to working supervisors, team leads and crew members of any items that need to be corrected or done differently. Fill in for any absent employees. Notify Area manager of any additional services that need to be done. Notify city contact of any building problems. Confirm routine floor services are being performed on time and correctly. Employee relations. Employee evaluations. Aid in hiring and firing of employees. Safety Coordinator for city building staff. Ensure proper training programs are in place for new employees. Host monthly safety meetings. Closely monitor daily duties of working supervisor. Ensure adequate help is available in the event of employee sickness, vacation, etc. Any other duties assigned by City of Ft. Collins, A.R.C., Inc President and Area Manager. Item C – Safety Data 1. OSHA Recordable Incident Rate: 0.0 2. OSHA Lost Days away Rate: 0.0 3. Written Safety Program: Yes 4. Conduct Job Safety Inspections: Yes 5. Total Employee Hours Worked last year: 69,154 6. Site Safety Meetings: Yes Supervisors and Employees – Monthly New Hires – As needed during training 7. Experience Modification Rates: 2015 – 0.86 2016 –0.85 2017 – 0.83 8. Written Hazard Communication Program: Yes 9. Employee orientation and ongoing safety training programs: Upon hire employees will receive a written safety handbook. In this handbook the following topics are discussed: • Workplace safety • Drive safely • Emergency preparedness • Building security and safety • Building emergencies • Accidents and first aid • Workplace hazards • Slips, trips and falls • Ladder and foot stool safety • Electrical safety • Container labels • Safety data sheets • Chemical safety • Personal protective equipment • Respirators • Heat stress • Hearing protection • Eye strain • Bloodborne pathogens • Cleaning blood or body fluid spills • Back injuries • Ergonomics • Drugs and alcohol • Workplace violence • OSHA accident requirements Employees are required to read the above material and sign a form stating such. Our ongoing training programs are the monthly meetings held on site with crew members. These meetings are based a lot on the material above. If something needs to be addressed immediately we will provide all employees with a written copy of the safety warning on the same day the safety issue was brought to our attention. A.R.C., Incorporated SAFETY DATA SITE SAFETY MEETINGS: Once a month the Non Working supervisor will hold a brief informative safety meeting with each crew working in city facilities. These meetings are either a recap of some of the areas we really stress importance based on our industry, something directly related to time of year or a current event, or a mixture of both. All employees are required to attend and sign an attendance sheet. HAZARD COMMUNICATION PROGRAM GENERAL The purpose of the Hazard Communication program is to inform all employees as to their legal rights under the rules of OSHA, to meet the training and documentation requirements under that act, and to meet the objectives of COMPANY in providing the safest possible work environment for our employees. The Hazard Communication program consists of these major categories and must be available upon request: • Written Program and Chemical Inventory • Safety Data Sheets (SDS) • Labeling System • Employee Training SAFETY DATA SHEETS The intention of Safety Data Sheets (SDSs) are to outline the characteristics, potential exposures and precautions associated with hazardous materials used and is the responsibility of the manufacturer to determine such. It is the responsibility of the purchasing agent or person(s) ordering materials to request the safety data sheets for ALL items ordered at ALL times. These SDSs must be provided by the vendor or manufacturer either prior to receiving materials or to be included with the shipment. If SDSs are sent to the job site, it is the responsibility of the recipient to see that the Safety Coordinator receives a copy. However, if they have not been received, the recipient is to notify the Safety Coordinator who will then request them from the vendor or manufacturer. Each facility will have SDSs for all hazardous chemicals used in that facility and must be available upon request to employees, contractors, medical providers, federal agencies, and others. TRAINING AND DOCUMENTATION All employees must be trained and knowledgeable with the Hazard Communication program. The training may be done individually or with group sessions. Training must be documented. Hazard Communication training must include: • Details of this company’s Hazard Communication program • How to locate, read, and understand SDSs • A review of hazardous materials commonly used and their associated hazards • Measures to take to be protected from these hazards • Detection of released chemicals and actions to take LABELING Labels are designed to provide warning information to employees and others concerning the hazards of chemicals such as health, fire, and reactivity. Therefore, it is important that no hazardous chemicals are placed in an improperly labeled container. All containers are to be labeled, except those intended for immediate use, and all manufacturer labels will be left on the containers. The labels must be legible and in English. At a minimum, each label should contain the following: • Identification of the material in the container • Appropriate hazard warnings Labels should be checked while conducting job site inspections and any that are illegible, missing, or incomplete should be replaced. The Supervisor will strive to ensure that all hazardous chemicals on the job site are properly labeled and will refer to the corresponding SDS to verify label information for portable containers, illegible, missing, or incomplete labels by obtaining a label from the manufacturer or using the NFPA “Fire Diamond” labeling system. Item D --- Vendor Training Program CREW MEMBER, TEAM LEAD TRAINING: A.R.C, Incorporated prefers to use on the job training for all new hires. We do not discriminate for new employees that have prior janitorial experience. ALL new employees go thru our training program. Initial training typically takes 6-7 days of on the job training. The first day of employment the new employee simply follows a working supervisor. The working supervisor shows the employee how they are expected to clean every item in their buildings. The supervisor starts to explain why we do certain things the way we do them, i.e. Disinfectant dwell time, wiping restroom sinks before toilets, etc. The second night the employee works side by side with the supervisor. They do everything together this allows the supervisor to go a little more in depth of our procedures. The third night the supervisor follows the employee around and only watches and instructs. If the employee is ready on the fourth night the supervisor will turn the new employee loose in their buildings. The supervisor will be with the employee at the beginning of the building to answer any questions. The supervisor will allow the employee to clean the building in its entirety. When the employee is done the supervisor will return to the building and walk all the areas the employee was responsible with the employee. Corrections, suggestions, and instructions are given to the employee at this time. This will go on as long as it needs to go to ensure the new employee is fully confident in their job duties. All other additional services to further our employees scope of work will be trained by the appropriate team lead or supervisor. This includes floor and carpet services. Here is a brief look at our training program. All of our employees must go through a ten step training program that has been developed by the owners. This program is designed to teach employees the procedures that A.R.C., Incorporated wants to use to perform the tasks that are required and to inform employees of the manner in which they are expected to promote themselves and the company. Below is a list of the ten step program and some examples of what is covered in each step. 1.Rest Room Cleaning 2. Hard Surface Floors ---Proper chemicals ---Sweeping and Wet Mopping ---Proper methods ---Using Automatic Scrubbers ---Safety first ---Disinfecting 3. Carpeted Floors 4. Trashing ---Ergonomics ---Proper lifting Techniques ---Basic Vacuum Repair ---Replacing bags ---Safety “Don’t Get Shocked” ---Equipment 5. Dusting 6. Glass Cleaning ---Feather Dusting ---Squeegees ---Wet Wipe ---Spot Cleaning ---Equipment Care ---Chemical preparation 7. Detail Cleaning 8. Safety ---High/Low Dusting ---MSDS ---Detail vacuuming ---PPE’s ---Metal polishing ---Chemical Safety 9. Business Conduct 10. Building Security ---Sexual Harassment ---Alarms ---Professionalism ---Lights ---Teamwork ---Lock Up MANAGEMENT TRAINING: The non working supervisor and working supervisor assigned to the city buildings have been trained by either our Area manager or President of the company. If they are new hires they will be trained in depth the differences, if any, on all services we provide. They will accompany our floor team, and carpet team to make sure they are knowledgeable of our systems. They will also be trained by other supervisors and/or managers on the nightly duties. PROFESSIONAL BEHAVIOR: A.R.C., Incorporated makes every attempt to employ professionals. During the hiring process we feel we can weed out the majority of non professional candidates. However, we still have some training for every new hire (#9 above). We also, employ a zero tolerance policy for any behavior deemed unprofessional by our management staff. Item E --- Staffing Commitment Building: South Transit Center FT PT Nightly Hours Weekly Hours Manager 1 1.0 Supervisor 1 1.5 Lead 1 1.5 9 Cleaner 1 Cleaner 2 Cleaner 3 Day Porter` 1 1 6.0 Floor Tech Totals 4 2.50 17.5 Building: Transfort & Shop FT PT Nightly Hours Weekly Hours Manager 1 1.0 Supervisor 1 1.5 Lead 1 2.0 10 Cleaner 1 Cleaner 2 Cleaner 3 Day Porter Floor Tech Totals 3 2.0 12.5 Building: Transfort Cottage FT PT Nightly Hours Weekly Hours Manager 1 0.5 Supervisor 1 0.75 Lead 1 1 5.0 Cleaner 1 Cleaner 2 Cleaner 3 Day Porter Floor Tech Totals 3 1 6.25 Building: Transit Center FT PT Nightly Hours Weekly Hours Manager 1 1.0 Supervisor 1 1.5 Lead 1 2.5 15 Cleaner 1 Cleaner 2 Cleaner 3 Day Porter 1 1.0 6 Floor Tech Totals 4 3.50 23.5 Item F --- Recommended Service Program TRANSFORT & COTTAGE 6570 Portner Rd. DAILY SERVICES (5 Times a Week) Entrance and Lobby Clean entry doorways, glass, handles, kick plates and adjacent glass Remove waste from receptacles and replace liners if torn or soiled. Spot vacuum carpeted areas. Sweep/vacuum and wet mop hard surface floors. Hallways and Corridors Remove waste from receptacles and replace liners if torn or soiled. Clean drinking fountains, remove any hard water deposits. Dust mop/vacuum and damp mop hard floor surfaces. Spot vacuum carpeted areas. Restrooms Restock supplies Empty waste containers and replace liners. Clean mirrors, countertops, sinks and fixtures. Clean toilets and urinals (including seats, base, flush valves) Sweep and damp mop floors. Custodial Closet Rinse clean all mop buckets – do not leave standing water in buckets. Organize equipment and supplies Place soiled cleaning towels in bin Offices and Cubicles Spot Vacuum carpeted areas. Multipurpose Conference Rooms Remove waste from receptacles and replace liners if torn or soiled. Spot clean cleared table tops, (not tables stacked or stored) Spot Vacuum carpeted areas. Break Areas Restock supplies Empty waste containers and replace liners Clean countertops, table tops, sinks, fixtures /free of food/ dishes etc. Sweep and damp mop floors. WEEKLY SERVICES Entrance and Lobby Dust horizontal surfaces 8’ and under (including window sills and baseboards). Do not move or cause to be moved any items. Detail vacuum carpeted areas. Hallways and Corridors Clean outside surfaces of waste receptacles. Detail vacuum carpeted areas. Restrooms Clean outside surfaces of waste receptacles. Dust partitions and horizontal surfaces. Pour water down drain. Custodial Closet Clean custodial sink. Sweep and damp mop floors. Offices and Cubicles Remove waste from receptacles and replace liners if torn or soiled. Detail Vacuum carpeted areas. Dust or clean open areas on desk and furniture. Multipurpose Conference Rooms Detail Vacuum carpeted areas. Break Areas Clean outside surfaces of waste receptacles. MONTHLY SERVICES Entrance and Lobby Remove cobwebs on walls/ceiling Restrooms Remove cobwebs on walls/ceiling Scrub hard surface floors. Custodial Closet Maintain SDS Book TRANSFORT SHOP 6570 Portner Rd. DAILY SERVICES (5 Times a Week) Shop Counter Area Remove waste from receptacles and replace liners if torn or soiled. Vacuum carpeted area rugs. Sweep/vacuum and wet mop hard surface floors. Hallways and Corridors Dust mop/vacuum and damp mop hard floor surfaces. Vacuum carpeted area rugs. Restrooms Restock supplies Empty waste containers and replace liners. Clean mirrors, countertops, sinks and fixtures. Clean toilets and urinals (including sets, base, flush valves) Sweep and damp mop floors. Custodial Closet Rinse clean all mop buckets – do not leave standing water in buckets. Organize equipment and supplies Place soiled cleaning towels in bin Offices and Cubicles Spot Vacuum carpeted areas. Break Areas Restock supplies Empty waste containers and replace liners Clean countertops, table tops, sinks, fixtures /free of food/ dishes etc. Sweep and damp mop floors. WEEKLY SERVICES Restrooms Clean outside surfaces of waste receptacles. Dust partitions and horizontal surfaces. Pour water down drain. Custodial Closet Clean custodial sink. Sweep and damp mop floors. Offices and Cubicles Remove waste from receptacles and replace liners if torn or soiled. Detail Vacuum carpeted areas. Multipurpose Conference Rooms Detail Vacuum carpeted areas. Break Areas Clean outside surfaces of waste receptacles. MONTHLY SERVICES Hallways and Corridors Scrub or buff hard surface floors Restrooms Remove cobwebs on walls/ceiling Scrub hard surface floors. Custodial Closet Maintain SDS Book Break Areas Scrub or buff hard surface floors TRANSIT CENTERS Downtown and South DAILY SERVICES (6 Times a Week) Entrance and Lobby Clean entry doorways, glass, handles, kick plates and adjacent glass. Clean lobby tables. Remove waste from receptacles and replace liners if torn or soiled. Spot vacuum carpeted areas. Sweep/vacuum and wet mop hard surface floors. Hallways and Corridors Remove waste from receptacles and replace liners if torn or soiled. Clean drinking fountains, remove any hard water deposits. Dust mop/vacuum and damp mop hard floor surfaces. Spot vacuum carpeted areas. Restrooms Restock supplies Empty waste containers and replace liners. Clean mirrors, countertops, sinks and fixtures. Clean toilets and urinals (including seats, base, flush valves) Sweep and damp mop floors. Custodial Closet Rinse clean all mop buckets – do not leave standing water in buckets. Organize equipment and supplies Place soiled cleaning towels in bin. Offices and Cubicles Spot vacuum carpeted areas. Multipurpose Conference Rooms Remove waste from receptacles and replace liners if torn or soiled. Spot clean cleared table tops, (not tables stacked or stored) Spot Vacuum carpeted areas. Break Areas Restock supplies Empty waste containers and replace liners Clean countertops, table tops, sinks, fixtures /free of food/ dishes etc. Sweep and damp mop floors. DAY PORTER STAFF (6 days a week) Restrooms Restock supplies Empty waste containers and replace liners. Clean mirrors, countertops, sinks and fixtures. Clean toilets and urinals (including seats, base, flush valves) Sweep and damp mop floors. Breakroom Restock supplies Empty waste containers and replace liners Lobby Spot clean lobby floors and door glass. WEEKLY SERVICES Entrance and Lobby Dust horizontal surfaces 8’ and under (including window sills and baseboards). Do not move or cause to be moved any items. Spot clean lobby table legs and chairs. Detail vacuum carpeted areas. Hallways and Corridors Clean outside surfaces of waste receptacles. Detail vacuum carpeted areas. Restrooms Clean outside surfaces of waste receptacles. Dust partitions and horizontal surfaces. Pour water down drain. Custodial Closet Clean custodial sink. Sweep and damp mop floors. Offices and Cubicles Remove waste from receptacles and replace liners if torn or soiled. Detail Vacuum carpeted areas. Dust or clean open areas on desk and furniture. Multipurpose Conference Rooms Detail Vacuum carpeted areas. Clean outside surfaces of waste receptacles. Break Areas Clean outside surfaces of waste receptacles. MONTHLY SERVICES Entrance and Lobby Remove cobwebs on walls/ceiling Restrooms Remove cobwebs on walls/ceiling Scrub hard surface floors. Break Areas Scrub hard surface floors. Custodial Closet Maintain SDS Book Item G – Productivity Standards Task Type of Carpeted Non-Carpeted Space sq/ft per hour sq/ft per hour Empty Trash All 30,000 30,000 Normal dust All 12,000 12,000 High Dust All 20,000 20,000 Low Dust All 12,000 12,000 Clean Toilet Restroom 2.5 Mins. Each Clean sink Restroom 1.0 Mins. Each Clean Urinal Restroom 2.25 Mins. Each Wipe Partitions Restroom 2.0 Mins per Stall Clean Fixtures Restroom/Break Area 2.5 Mins per Restock supplies Restrooms/Break Area 1.0 Mins. Per Dust Mop 24” Dust Mop 6,000 Dust Mop 36” Dust mop 12,000 Wet Mop (Bucket and Wringer) 6,000 Wet Mop (18” Flat Mop) 10,000 Vacuum (12” Upright) 2,300 Vacuum (14” Back Pack) 7,400 Detail Vacuum (14” Back Pack) 12,000 Clean glass doors Entry 5 Mins each 5 Mins each Spot Clean walls All 30,000 30,000 Machine Scrub Hard Floors 2,500 High Speed Burnish 6,000 Scrub and Recoat 1,800 Strip and Wax 1,200 Item H – Floor Care Plan INITIAL START UP We would need to assess every location and assign a numeric number as to the condition of the hard floors. We would use a 1-10 designation with a 1 being very good and a 10 being immediate attention required. After we have determined which buildings are in need of immediate attention, we would make a schedule and create work orders for these buildings in the appropriate order. Buildings that score an 8-10 would be addresses first with full intentions of completing all necessary work on these floors within the first 30 days. All buildings that score a 4-7 would be addressed next and would be completed within 60 days of contract start up and all other buildings would be taken care within the first 90 days of contract start up. Any high usage floors that require more periodic service will still be scrubbed as needed during this initial protocol. If full strip and wax is needed on floors it will be done within this initial time frame. ON GOING MAINTENANCE It is our proposal to machine scrub ceramic tile and scrub and recoat VCT floors at minimum once a quarter. The higher usage areas will obviously need more attention than that. We currently have two full time crews dedicated to doing just floors and carpets in Northern Colorado. We can easily put the added work load on these two crews. Ideally we would like to try to separate the quarterly scrubs of floors into 3 equal parts, done over 3 months. But we would need to discuss with Larimer county personnel to finalize our decision. All periodic floor work will be reported to Larimer County when the work is completed. EQUIPMENT We currently have an array of floor equipment, that includes side by side floor machines, high speed burnishers, propane burnishers, and the necessary accessories to complete any floor job. We only use 25% solid floor finish on all finished floors. We also have Powr-Flite and Sanitaire portable spotting extractors. Only supervisors, assistant supervisors and trained floor crews are allowed to perform any carpet spotting. Item I – Proposed Equipment BUILDING: Downtown Transit Center Address: 250 N Mason Type of Equipment Make/Model Quantity Back pack Vacuum Sanitaire/Powr-Flite 1 Upright Vacuum Bissell 1 Mop Bucket Impact 1 Angle Broom Big Quik 1 Dust Mop Golden Star 1 5 Gallon Chemical Mix Tanks Impact 2 Micro Fibre Rags Impact 24 Feather Duster Impact 1 44 Gallon Brute with dolly Impact 1 Vinyl Caddy for 44 Gal Brute Impact 1 14” Squeegee and Applicator Ettore 1 Mop Handle and Mop Heads Zephyr 1 Lobby Dust Pan Impact 1 Lambsool Extension Duster Impact 1 32-OZ Spay Bottles and Sprayers Impact/Tolco 2 Glass Cleaner for mix Tanks Lynx Lab 1 Neutral Disinfectant for Tanks Lynx Lab 1 Neutral Floor Cleaner Lynx 1 Degreaser Lynx 1 Stainless Steel Polish Lynx/Dymon 1 Non Acid Bathroom Cleaner Lynx 2 Magic Erasers Magic Erasers 2 BUILDING: South Transit Center Address: 4915 Fossil Blvd Type of Equipment Make/Model Quantity Back pack Vacuum Sanitaire/Powr-Flite 1 Upright Vacuum Bissell 1 Mop Bucket Impact 1 Angle Broom Big Quik 1 Dust Mop Golden Star 1 5 Gallon Chemical Mix Tanks Impact 2 Micro Fibre Rags Impact 24 Feather Duster Impact 1 44 Gallon Brute with dolly Impact 1 Vinyl Caddy for 44 Gal Brute Impact 1 14” Squeegee and Applicator Ettore 1 Mop Handle and Mop Heads Zephyr 1 Lobby Dust Pan Impact 1 Lambsool Extension Duster Impact 1 32-OZ Spay Bottles and Sprayers Impact/Tolco 2 Glass Cleaner for mix Tanks Lynx Lab 1 Neutral Disinfectant for Tanks Lynx Lab 1 Neutral Floor Cleaner Lynx 1 Degreaser Lynx 1 Stainless Steel Polish Lynx/Dymon 1 Non Acid Bathroom Cleaner Lynx 2 Magic Erasers Magic Erasers 2 BUILDING: Transfort and Shop Address: 250 N Mason Type of Equipment Make/Model Quantity Back pack Vacuum Sanitaire/Powr-Flite 1 Upright Vacuum Bissell 1 Mop Bucket Impact 1 Angle Broom Big Quik 1 Dust Mop Golden Star 1 5 Gallon Chemical Mix Tanks Impact 2 Micro Fibre Rags Impact 24 Feather Duster Impact 1 44 Gallon Brute with dolly Impact 1 Vinyl Caddy for 44 Gal Brute Impact 1 14” Squeegee and Applicator Ettore 1 Mop Handle and Mop Heads Zephyr 1 Lobby Dust Pan Impact 1 Lambsool Extension Duster Impact 1 32-OZ Spay Bottles and Sprayers Impact/Tolco 2 Glass Cleaner for mix Tanks Lynx Lab 1 Neutral Disinfectant for Tanks Lynx Lab 1 Neutral Floor Cleaner Lynx 1 Degreaser Lynx 1 Stainless Steel Polish Lynx/Dymon 1 Non Acid Bathroom Cleaner Lynx 2 Magic Erasers Magic Erasers 2 BUILDING: Transfort Cottage Address: 6570 Portner Rd Type of Equipment Make/Model Quantity Upright Vacuum Bissell 1 18” Flat Mop and Bucket Impact 1 Angle Broom Big Quik 1 2.5 Gallon Chemical Mix Tanks Impact 2 Micro Fibre Rags Impact 2 Feather Duster Impact 1 33 Gallon Brute with dolly Impact 1 Vinyl Caddy for 33 Gal Brute Impact 1 14” Squeegee and Applicator Ettore 1 Lambsool Extension Duster Impact 1 32-OZ Spay Bottles and Sprayers Impact/Tolco 2 Glass Cleaner for mix Tanks Lynx Lab 1 Neutral Disinfectant for Tanks Lynx Lab 1 Neutral Floor Cleaner Lynx 1 Degreaser Lynx 1 Stainless Steel Polish Lynx/Dymon 1 Non Acid Bathroom Cleaner Lynx 2 Magic Erasers Magic Erasers 2 Item J – Summary Information 1. Total Cleanable Square feet ---- 14,010 2. Total Daily Cleaner Staff Hours ---- 10.50 3. Daily Porter/Matron Hours ---- 2.50 4. Daily Supervisor Hours ---- 1.0 5. Total all Daily Labor Hours --- 14.0 6. Number of Cleaners ---- 3 7. Number of Supervisors ---- 1 8. Labor Productivity Item 1/Item 2 = 1334.3 9. Supervisor Ratio People = Item 5/Item 6 = 4.67 Hours = Item 2/Item 3 =4.20 Item K – References City of Loveland – We currently clean all City of Loveland facilities. Have had this contract since January of 2016. Responsible for all nightly cleanings and routine hard floors. We have also been contracted to do the City’s window cleaning services. We also provide them with additional services like construction cleans, move outs etc. Contacts: Marc Kapaska Facilities Manager Phone: 970-962-2393 Email: kapasm@ci.loveland.org Dave Klith Facilities Manager Phone: 970-962-2115 Email: dave.klith@cityofloveland.org Bank of Colorado – We currently clean numerous Bank of Colorado locations. We have had this contract since 2013. We are responsible for all aspects of cleaning including hard floor work and carpet cleaning. Contact: Christian Bordewick Phone: 970-219-4922 Email: Christian.bordewick@bankofcolorado.com Larimer County – We currently clean 14 facilities for Larimer County. This is a new contract for us as we are still in our first year, but I am confident in our performance thus far and am sure they will give us great reference. I have included this to show how well we take over multi facility contracts. Contact: Steve Balderson Phone: 970-498-5906 Email: sbalderson@larimer.org Schedule 1 --- Consumable Supplies Item Unit Cost Estimated Monthly Usage Toilet Paper – Jr. Jumbo $29.00 2.5 Toilet Paper – Small Rolls $34.80 2.5 Paper Towels – Coramatic $55.00 5 Hand Soap – Gallons $7.25 2 Shower Soap – Gallons $13.99 0 24x24 Liner $32.21 1 24x33 Liner $30.52 0.5 33x40 Liner $23.23 0.25 40x46 Liner $28.94 2 Toilet Seat Liners $20.08 1 Feminine Napkin Liners $16.80 0.25 Total Monthly Cost -- $584.44 Total Yearly Cost -- $7013.28 Schedule 2 --- Direct Staffing Expense DAY STAFF (Mon – Fri) Position # of People Labor Rate/Hr Annual Hours Monthly Cost Day Porter 1 $18.43 520 $798.63 Supervisor and Manager already figured into my hourly labor rate NIGHT STAFF (Mon – Fri) Position # of People Labor Rate/Hr Annual Hours Monthly Cost Cleaner 2 $18.43 1820 $2795.22 Supervisor and Manager already figured into my hourly labor rate WEEKEND STAFF Position # of People Labor Rate/Hr Annual Hours Monthly Cost Cleaner 1 $18.43 208 $319.45 Day Porter 1 $18.43 104 $159.73 Supervisor and Manager already figured into my hourly labor rate AFTER HOURS/EMERGENCY All After hours or emergency work will be on an additional hourly rate. SUMMARY OF TOTAL STAFF Position # of People Labor Rate/Hr Annual Hours Monthly Cost Cleaner 3 $18.43 2028 $3114.67 Day Porter 2 $18.43 624 $958.36 Supervisor and Manager already figured into my hourly labor rate Schedule 3 – Summary Price Proposal*** Position # of People Annual Hours Annual Cost Monthly Cost % Cleaner 3 2028 $35449.44 $2954.12 72.1 Day Porter 2 624 $10907.52 $908.96 22.2 Supervisor 1 273 $1,511.64 $125.97 3.4 Manager 1 182 $1,007.76 $83.98 2.3 TOTAL 7 3549 $48,876.36 $4317.97 100% *** This is the summary taking out the portion of my hourly rate for management and showing the amount I have for them. Other Direct Expenses Annual Cost Monthly Cost % Consumables $7013.28 $584.44 75.0 Equipment** $1200.00 $100.00 12.8 Supplies** $1140.45 $95.04 12.2 TOTAL $9,353.73 $779.48 100.0 ** Equipment and supplies are already calculated into hourly wages Schedule 4 – Price Review Total Annual Cost ---- $55,889.64 Dollar Value of Credit Hours Supervisor --- $24.98 Cleaner --- $18.43 Cost per Square Foot = $3.99 EXTRA WORK PRICE COMMITMENT Construction Remodel Clean-up (Inside) ---$23.00 per hour Normal Clean-up off hours ---$21.14 per hour Extra work scheduled during normal work hours --- $18.43 per hour 24 hr call for Blood/Bodily Fluid Cleanup (1 hr. minimum) ---- $35.00 per hour Floor finishing new VCT --- $25.00 per hour 2017 Building Information Summary ID# Map Building Location Cleanable Week Cleaning Yearly SF Freq Time Price 24 A Transfort 6570 Portner Rd 4,498 5 TBD* $9583.60 12 A Cottage 6570 Portner Rd 1,137 5 TBD* $4791.80 51 B Transit Center 250 N. Mason 5,008 6 7pm – 8am**$20125.56 2 A South Transit 4915 Fossil Blvd 3,367 6 7pm – 8am**$14375.40 Total Square Feet 14,010 Total Yearly Price*** $48,876.36 * As per addendum clean times will be negotiated upon contract acceptance ** Day porter/matron service 6 days a week *** Does not include cost of consumables ($7013.28/Year) PROPOSAL ACKNOWLEDGEMENT Consultant hereby acknowledges receipt of the City of Fort Collins Utilities’ Request for Proposal and acknowledges that it has read and agrees to be fully bound by all of the terms, conditions and other provisions set forth in the RFP. Additionally, the Consultant hereby makes the following representations to Utilities. a. All of the statements and representations made in this proposal are true to the best of the consultant’s knowledge and belief. b. The Consultant has obtained all necessary authorizations and approvals that wil enable the Consultant to commit to the terms provided in this proposal. c. This proposal is a firm and binding offer, for a period of 180 days from the date hereof. d. I further agree that the method of award is acceptable to my company. e. I also agree to complete the proposed Agreements with the City of Fort Collins within 30 days of notice of award. f. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next highest firm. g. I acknowledge receipt of 1 Addenda. Consultant Firm Name: A.R.C., Incorporated Physical Address: 1821 E. Mulberry Ft. Collins, CO. 80524 Remit to Address: 1821 E. Mulberry Ft. Collins, CO. 80524 Phone: (970) 226-3629 Authorized Agent of Firm Name: Jeremy Lowdermilk Signature of Authorized Agent: Jeremy Lowdermilk Primary Contact for Project: Jeremy Lowdermilk Title: President Email address: Jeremy.lowdermilk@gmail.com Phone: 970-226-3629 Cell Phone: 970-481-7460