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HomeMy WebLinkAbout541166 REVOLUTION ADVISORS LLC - CONTRACT - RFP - 7642 JOB ANALYSIS, PERFORMANCE & LEARNING COMPETEN (2)DocuSign Envelope ID: CEEAE6D3-CB63-4948-B558-94EF6168F08D Amendment #02 to the Services Agreement between The City of Fort Collins and Revolution Advisors LLC This Second Amendment (Amendment #02) is entered into by and between Revolution Advisors LLC (the "Service Provider") and the City of Fort Collins, Colorado (the "City"). WHEREAS, the Service Provider and the City have mutually entered into a Services Agreement dated August 25, 2014 (the "Agreement"); and WHEREAS, the Service Provider and City amended the Agreement on February 27, 2015 to initiate an organizational assessment of the Finance Area ("Amendment #01); and WHEREAS, the work under Amendment #01 is in -process and the City desires the Service Provider to complete additional services not contemplated by Amendment #01; and WHEREAS, Service Provider agrees to perform additional work pursuant to the Agreement terms and new Scope of Services; NOW, THEREFORE, in consideration of the foregoing recitals and the mutual promises herein contained, the parties agree as follows: 1. Scope of Services. A new Exhibit "A", Scope of Services is added per the attached document consisting of four (4) pages for work under Amendment #02. 2. Contract Sum. The City agrees to pay the Service Provider a fixed fee of One -Hundred and Thirty -Seventy Thousand ($137,000) for the work under Amendment #02 in accordance with the milestone payment schedule in Exhibit "B" consisting of one (1) page attached hereto. Each milestone payment shall be subject to the City's review and approval of the deliverables required to be successfully completed for each milestone. Except as expressly amended by this Amendment, all other terms and conditions of the Agreement shall remain in full force and effect. Agreement Amendment 2 7642 Job Analysis, Performance & Learning Competency Assessment Page 1 of 7 DocuSign Envelope ID: CEEAE6D3-CB63-4948-B558-94EF6168F08D IN WITNESS WHEREOF, the parties have executed this Agreement the day and year shown. ATTEST: Docu&gned by: City Clerk APPROVED AS TO FORM: DocuSigned by: E � VWML Assistant City Attorney THE CITY OF FORT COLLINS, COLORADO DocuSigned by By: �. Gerry Paul Director of Purchasing & Risk Management Date: 3/17/2015 REVOLUTION ADVISORS LLC DocuSigned by: By: 111111 as4sc�saae Brian E. Wilkerson Managing Director Date: 3/16/2015 Agreement Amendment 2 7642 Job Analysis, Performance & Learning Competency Assessment Page 2 of 7 DocuSign Envelope ID: CEEAE6D3-CB63-4948-B558-94EF6168FO8D EXHIBIT A Scope of Services Objectives To update the existing Performance Management process to include clear definition of Performance Planning, Assessment, and Monitoring and Reward activities for managers and employees. Based on the results of this improved design, the City would like to achieve the following objectives: • Timely and meaningful feedback and less focus on the annual appraisal process. • Simplified performance evaluation process. ■ Developing managers into better managers. ■ Establish a clear line of sight through metrics on key processes that helps employees see how they contribute to the success of the City. ■ Reinforce the line of sight through a culture of transparency and shared responsibility for organization and citizen outcomes. ■ Focus on Team Accountability, especially since much of the organization is focused on serving citizens as a team. ■ Integrated development planning as part of ongoing performance management with associated accountability. ■ Bring feedback from multiple perspectives (rather than just direct supervisor) into the process. ■ Foster service to the community through measurable attainable goals that link to strategic priorities. • Clear linkage between performance management and 2016 Interim Base Pay Process for Merit and Skill positions. Scope Service Provider shall be responsible for providing the following services. Partnering with City staff to design, develop and deploy a performance management process that shall meet the objectives above, while aligning with the City's vision and mission. The activities are broken into 4 areas of work: 1) Definition & Planning: Clear definition of program and change management activities including objectives, roles, timelines and operating agreements. 2) Design Future State Process: Review and confirmation of process recommendations including: a. Alignment with Citywide metrics for cascade b. Further design of process elements o Manager Reviews Service Area / Department Team Performance o Manager Holds Performance Discussion with Employee o Manager Assigns Rating to Employee o Manager Documents Key Outputs of the Discussion c. Design clear process link to compensation including: o Definition of new interim base pay increase program for 2016 based upon elements that tie directly to the performance management program (i.e. annual increases) o Budget strategy o Impact analysis of new compensation program Agreement Amendment 2 7642 Job Analysis, Performance & Learning Competency Assessment Page 3 of 7 DocuSign Envelope ID: CEEAE6D3-CB63-4948-B558-94EF6168FO8D 3) Develop Future State Deliverables: Development of process guides and tools based upon approved design including: a. Process guides, job aids and training for managers and employees b. Creation of interim 2016 annual increase base pay elements, and calendar of events to integrate new performance management program into the 2016 annual increases c. Update of any City policies as required to align to the new process 4) Deploy: Support the implementation of the new process to all city-wide employees. a. Prepare the organization for the new process launch b. Support training delivery c. Develop measures to monitor the process ongoing The key activities associated with each of the phases appear in the table below: Definition & Plan De Project Planning & Change Management Planning Week 1 Kickoff Meeting Week 2 Finalize Project Charter, Team Operating Approach, Project Plan Week 3 Update Change Management Plan & Begin Execution Week 4-6 - Change Management Strategy - Communication Plan - Stakeholder & Sponsor Management Plan sign Key Activity Confirm City -Wide Goals and Metrics for Cascade Timing Week 6 —7 Begin Performance Management Design & Review Sessions Week 6-9 Link Compensation to Performance Management Design Week 9 -12 Determine Interim Base Pay Elements Week 9 -12 Review Current Policies & Tools Week 9 -12 Analyze and Document As -Is Base Pay Process Week 9 -12 Approval on Performance Management Design & Training Plan Week 12 — 14 Develop Training Plan Week 13 -16 Develop Key ActivitV Develop Performance Management Process Guide & Tools Timing Week 15 -20 Determine Budget Strategy Week 15 -20 Conduct Impact Analysis of New Comp Program Week 15 -20 Update Policies Week 15 -20 Develop Training Materials Week 15 -20 Agreement Amendment 2 7642 Job Analysis, Performance & Learning Competency Assessment Page 4 of 7 DocuSign Envelope ID: CEEAE6D3-CB63-4948-B558-94EF6168FO8D Support Training Delivery I Week 21— 28 Lessons Learned, Continuous Improvement Plan, Celebrate Success I Week 26 - 28 Throughout each phase, there shall be an ongoing focus on communications and change management to keep stakeholders informed of project focus and progress. Service Provider shall work with the City to minimize any disruption associated with this through effective communications. The deliverables ("Deliverables") for this project shall include: Deliverable (Projected D. Description Project Plan & Charter • Project Plan (April 3, 2015) • Project Controls — Status, Issues, Risks Change Management Plan • Change Strategy (April 3, 2015) • Stakeholder Management Plan • Communication Plan • Sponsor Plan Performance Management Process Guides and Procedures to support Process • Manager Reviews Service Area / Department Team (May 30, 2015) Performance • Manager Holds Performance Discussion with Employee • Manager Assigns Rating to Employee • Manager Documents Key Outputs of the Discussion Base Pay Process • Base Pay Element Description & Listing (May 30, 2015) • As -Is Base Pay Process & Policy Updates • 2016 Interim Base Pay Process Presentation • Impact Analysis of new compensation program timing and elements • 2016 Base Pay Calendar of events to align to new interim process Training Plan & Materials • Job Aids (June 30, 2015) • Training Content Project Timing and Assumptions The overall project timeline is anticipated to be 28 weeks from project launch. Project launch would be targeted for March 3, 2015 - August 14, 2015. The project timing would be subject to the following assumptions: • Service Provider shall have timely access to key leaders for the purpose of making required decisions, and those decisions shall be made without significant delay. Agreement Amendment 2 7642 Job Analysis, Performance & Learning Competency Assessment Page 5 of 7 DocuSign Envelope ID: CEEAE6D3-CB63-4948-B558-94EF6168FO8D • The City will assign a Project Manager to this project that will be the primary day-to-day point of contact for the Service Provider's project team, and will be responsible for helping to ensure that the project stays on schedule. This includes assignment of other City resources including: Performance Management Process Owner, Change Management & Communications Lead and Training Lead. • The City will lead the training delivery of the new process. Service Provider shall provide support through material development and train the trainer sessions as defined by the plan. • The City will provide administrative support for scheduling interviews and meetings, including appropriate meeting facilities. Should any of these assumptions prove not to be true, the project timeline and/or fees may be impacted subject to the party's mutual agreement and subsequent amendment to the Scope of Services. Agreement Amendment 2 7642 Job Analysis, Performance & Learning Competency Assessment Page 6 of 7 DocuSign Envelope ID: CEEAE6D3-CB63-4948-B558-94EF6168FO8D EXHIBIT B Contract Sum Milestone Payments Phase & Deliverables Estimated Timing Costs Definition & Planning, Preliminary Design April 3, 2015 $25,100 • Project Plan • Change Management Plan Design & Development May 30, 2015 $77,800 • Performance Management • Base Pay Process • Training Plan Deployment August 14, 2015 $34,100 • Training Materials • Training Delivery TOTAL 1$137,000 NOTE: Each of the above Milestone Payments shall be payable upon successful completion of the Key Activities and Deliverables required to be completed under each Phase. All Deliverables are subject to the City's review and approval prior to payment. Agreement Amendment 2 7642 Job Analysis, Performance & Learning Competency Assessment Page 7 of 7