HomeMy WebLinkAboutCORRESPONDENCE - BID - 7104 SECURITY SERVICES POLICE SERVICES BUILDING (6)Amendment #01 to Services Agreement
This Amendment (“Amendment”) is entered into by and between Vets Securing America, Inc. (the
“Service Provider”) and the City of Fort Collins, Colorado (the “City”).
WHEREAS, the Service Provider and City have mutually entered into a service agreement dated
April 1, 2010 (Agreement); and
WHEREAS, the City desires to expand the scope of work to include the Utilities Customer
Service Division located at 117 N. Mason Street; and
WHEREAS, the Service Provider agrees to perform additional services;
NOW, THEREFORE, in consideration of the foregoing recitals and the mutual promises herein
contained, the parties agree as follows:
Exhibit A, Scope of Work shall be expanded to incorporate the attached additional services. The
hourly rate shall be $17.56.
Except as expressly amended by this Amendment, all other terms and conditions of the Agreement shall
remain in full force and effect.
IN WITNESS WHEREOF, the parties have executed this Agreement the day and year shown.
CITY OF FORT COLLINS:
By:
Gerry Paul
Director of Purchasing & Risk Management
Date: _____________________
VETS SECURING AMERICA, INC.:
By:
Gerald A. Gregory
President
Date: _________________________
DocuSign Envelope ID: 26CB9750-0E2D-49C4-9A1E-949E39BE5642
12/31/2014 12/31/2014
Exhibit A
Scope of Work
Veterans Serving America for Fort Collins Utilities
The Service Provider shall provide security for the Utilities Customer Service Division located at 117 N.
Mason Street. The Service Provider shall be primarily assigned to maintain a presence in the front lobby
where customers are served, however Service Provider shall also provide security services for the exterior
perimeter of the building. Services shall commence January 12, 2015.
Duties and responsibilities include:
Providing professional armed building security for Fort Collins Utilities Customer Service
Division located at 117 N. Mason St. from 8 a.m. through 5 p.m. Mondays, Tuesdays, Thursdays
and Fridays, and from 10 a.m. through 5 p.m. Wednesdays, excluding holidays as observed by the
City of Fort Collins and/or when the City offices are officially closed due to inclement weather or
other circumstances. Extended coverage may be requested on an as required basis.
“Building” security is primarily focused on the front lobby, which includes two counters at which
customers are served and one unstaffed counter. However, security shall be provided by Service
Provider as requested throughout the 117 N. Mason St. building and the exterior perimeter of the
building. There is customer parking to the south of the building, an alley to the west, lawn/park to
the north and Mason Street to the east. The City will provide the officers an orientation to the
facility upon assignment.
Security officers must wear a uniform which clearly identifies their official capacity at all times
while on duty. Uniforms and all personal security guard equipment, including weapons, phone
and handcuffs, will be provided by the Service Provider. Uniforms are subject to approval by the
City.
Security officers are expected to present a clean, professional demeanor at all times and refrain
from excessive interaction with employees or customers. Security officers are expected to interact
with the public and communicate in a professional manner. Officers will monitor and assist
Customer Service staff with disgruntled customers as needed or requested by Customer Service
personnel using the term, “Officer.” Officers must have the ability to contact Fort Collins Police
Services immediately.
All assigned security officers must carry a firearm and be trained by the Service Provider on their
use. Each security officer shall re-qualify with the firearm at least twice per year and the
qualification records shall be made available upon request by the City.
A one-hour lunch and two 15-minute breaks are allowed; preferably, the security guard remains
onsite (inside or outside at 117 N. Mason St.) during these break times.
The security officer will report to and be evaluated by the Customer Finance Manager and/or
Customer Support Manager. For consistency and training, the Service Provider will endeavor to
be consistent with officer(s) assignment to the City with trained backup(s).
A report including a time log of shift events must be submitted by the Service Provider to the
Customer Finance Manager or Customer Support Manager on a weekly basis. The report should
include a summary of activities and details about any unusual incidents that occurred during the
week. All emergencies should be reported immediately to Fort Collins Police Services and
Customer Finance Manager or Customer Support Manager (or other supervisors if necessary).
DocuSign Envelope ID: 26CB9750-0E2D-49C4-9A1E-949E39BE5642
From time to time, incidents may occur that require the security officer to contact Fort Collins
Police Services. In such event, a police case number shall be included on the weekly report and a
copy of any incident report completed by the security officer. Items that must be reported to the
police include, but are not limited to, the following: any physical altercations, any verbal
altercations that involve threats or physical harm, any display of a weapon or threat to use a
weapon, and any request from the Customer Service Managers, supervisors or leads. Fort Collins
Police Services will decide whether the incident warrants dispatching an officer.
In the future, the Service Provider may be required to pick-up and deliver a cash bag from one
Utilities location to 117 N. Mason St. first thing in the morning.
DocuSign Envelope ID: 26CB9750-0E2D-49C4-9A1E-949E39BE5642