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Home My WebLink AboutCORRESPONDENCE - PURCHASE ORDER - 91422133M Library Systems 3M Center PO Box33900 St. Paul, MN 55133-3900 800-328-0067 Please indicate your intentions below: Yes, 1 wish to renew the Service Agreement: US49760 (Please attach your Purchase Order and return it to the address listed below.) Please indicate billing frequency preference: %✓ Annual_ Semi-annual _ Quarterly Monthly ($100.00 Fee) ($200.00 Fee) ($600.00 Fee) Purchase Order Number: (Please provide if you require a purchase order on your invoice.) Indicate here if you wish to pay by check. (Please DO NOT enclose a check. You will be invoiced at a later date.) _ No, I do not wish to renew the Service Agreement. Reason for I am interested in purchasing additional library equipment. Please have my Sales Representative contact me. Please enter below the name of the person authorizing the renewal or cancellation of the Service Agreement. Je-457w5 97our6c7y Name (Please Print) Telephone Number t;O(nA 1PJn/reL,6rur:h.cJ mail Address Service Sales Representative Telephone: 800-328-0067, Opt 1, Opt 2 Fax: 888-263-1916 Return to: 3M Library Systems Contracts Attn: Contract Administrator PO Box 33900 St. Paul, MN 55133-3900 9�azzll3Yb yiui, Fax Number Date 'THIS IS NOT AN INVOICE' Page 4 of 5 3M Library Systems 3M Center PO Box 33900 St. Paul, MN 55133-3900 800-328.0067 Date: 4/2/2014 Service Agreement: US49760 Renewal Period: 07/02/14 to 07/61 /15 Charge To Account #: JDT9801 Contact: JEFF BARNES Telephone: 970-221-6674 3M Products(s) Located at: POUDRE RIVER PUBIC LIB DIST 201 PETERSON ST FORT COLLINS CO 80524 3M Acct #: JDT9801 Model Model Type Serial ID Start Date End Date Amount AMH Induction 2820 28200084 7/2/14 7/1/15 $3,790.00 AMH Induction 2822 28220048 7/2/14 711/15 $4,050.00 AMH Induction 2830 28300034 7/2/14 7/1/15 $3,790.00 AMH Sortation 2950 FX 2850a057 7/2/14 7/1/15 $1,000.00 AMH Sortation 2850 FX 2850bO57 7/2/14 7/1/15 $1,000.00 AMH Sortation 2850 FX 2850cO57 7/2/14 7/1/15 $1,000.00 AMH Sortation 2850 FX 2850d057 7/2/14 7/1/15 $1,000.00 AMH Controller 2855 FX 28550057 7/2/14 7/1/15 $2,200.00 AMH Conveyance 2860 FX 28600087L 7/2/14 7/1/15 $750.00 AMH Conveyance 2860 FX 28600088L 7/2/14 711/15 $750.00 AMH Conveyance 2863 FX 28630029 7/2/14 711/15 $750.00 AMH Conveyance 2864 FX 28640014 7/2/14 7/1/15 $750.00 AMH Conveyance 2864 FX 28640015 7/2/14 7/1/15 $750.00 TOTAL $21,580.00 Please Add Applicable Tax: $ ' Paymem Terms are "Ner 30" Notes: Page 3 of 5 Terms and Conditions WHAT WE WILL DO: Hardware: In consideration of payment of the agreement price, 3M will furnish labor and replacement parts necessary to maintain the Equipment specified in this agreement in proper operating condition during the term of this agreement, provided that the Equipment is installed by an authorized 3M Service Provider and used as directed. This Service Agreement covers Equipment failure during normal usage. 3M, agrees to provide: - On -site remedial maintenance during On -Site Coverage Hours When 3M is noli fled that the Equipment is not in good working order. 3M will provide a toll -Gee telephone number for Customer to place, and 3M will receive, Equipment maintenance service calls twenty-four (24) hours per day, seven (7) days per Week. All labor, service pans and Equipment modifications 3M deems necessary to maintain the Equipment in good working order. All service parts will be famished on an exchange basis and will be new parts or parts of equal quality. For certain Equipment, 3M reserves the right to replace the entire unit with new equipment or equipment of equal quality when 3M determines that replacement is more economical than on -site repair. All Equipment and service parts removed for replacement become the property of 3M. Software: In consideration of payment of the agreement price, 3M will furnish over -the -phone software support and remote troubleshooting of the 3M Software specified in this agreement as well as updates necessary to maintain the 3M Software specified in this agreement in proper operating condition during the term of this agreement, provided that the 3M Software is installed and used as directed. 3M agrees to provide: • All software configuration modifications 3M deems necessary to maintain the 3M SoRware in good working order 3M Software updates • Internet Filter list updates (as applicable) • A toll -free telephone number for Customer to place and 3M to receive soRware support calls. Over -the -phone soRware support calls may be placed twenty-four (24) hours per day, seven (7) days per week. Calls will be addressed during 3M SoRware Support Coverage Hours in die order they were received. WHAT IS NOT COVERED: The basic maintenance fee does not include and 3M is not obligated to provide or perform repair of damage or increase in service time caused by (i) failure of Customer to provide continually a proper operating environment and supply of prover as prescribed by the Equipment manufacturer; (it) accident; (iii) Acts of God, including but not limited to fire, flood, water, wind and lightning; (iv) neglect, abuse or misuse, (v) failure of Customer to follow 3M's published operating instructions; (vi) modification, service or repair of the Equipment by other than 3M authorized personnel; (vii) use of Equipment for purposes other than for which designed; (viii) painting or refinishing the equipment; (ix) relocation of the equipment; (x) replacement of broken or damaged cabinetry; to include items such as lattices, base covers, book check covers, etc.; (xi) electrical work external to the Equipment; (xii) cosmetic restoration (e.g., filling of holes in four or walls, plugging or wire ran openings, removal of tape residue, etc.) after removal or relocation of equipment for any reason; (xiii) restoration of Equipment performance when it has been degraded by placement of unauthorized interference sources within the affected range of said equipment; (xiv) service requests related to use of markers (strips) other than those manufactured by 3M or its authorized distributor(s), (xv) modification, or repair of the 3M Software by other than 3M authorized personnel; (xvi) use of the 3M Software for purposes other than for which designed; (xvii) virus / hacker activity; (xviii) Non-3M Software related updates and upgrades including, but not limited to, Operation System, Anti -Virus, Intrusion Defection. (xix) labor or materials associated with consumables such as receipt printer paper, separalorjaws, patron counter batteries, and similar items. RENEWAL: This agreement is NOT automatically renewable. If a renewal agreement is offered by 3M, the agreement price quoted will reflect the age of the product and the service costs at the time of renewal. ENTIRE AGREEMENT: This instrument sets forth the entire agreement between the parties, and no representation, promise or condition not contained herein shall modify these teens whether made prior to or subsequent to the execution of this agreement. Library Systems 3M Center, Building 225-4N-14 St. Paul, MN 55144-1000 1-800-328-0067 www.3M.com/library Printed in U.S.A. Page 5 of 5 Copyright m 2009, 3M. All rights reserved. 3M is a trademark of 3M. 78-8123.7221-3 Rev B 3M Library Systems 3M Center PO Box 33900 St. Paul, MN 55133-3900 800-328.0067 3MSERVICE AGREEMENT EXPIRATION NOTICE April 02, 2014 Service Agreement: US49760 Service Agreement Expiration Date: July 01, 2014 3M Account # : JDT9801 POUDRE RIVER PUBIC LIB DIST Attn: JEFF BARNES 201 PETERSON ST FORT COLLINS, CO 80524 Dear JEFF, I'm writing to you today to remind you that in 90 days your 3M Service Agreement will expire. You will need to renew your Service Agreement to continue coverage on your 3MTM Library Systems equipment. In today's world there is no smarter investment than a 3M Service Agreement. It provides peace of mind knowing that your 3M Library Systems equipment will be functioning when you need it most to provide the services your customers have come to rely upon. Complete equipment coverage 3M Library Systems advanced solutions help enhance the productivity of your library staff through industry leading technology. Even though great care goes into every product we build, it's impossible to manufacture a system that is 100% reliable for as long as you own it. That's why there is no smarter investment than a 3M Service Agreement. Our Service Agreement covers labor, parts and equipment modifications necessary to keep your equipment operating at peak performance. In short, we take care of practically everything. Rapid response to your service needs You can request service via our 800 number 24 hours a day, 7 days a week. While many issues can be quickly resolved over -the -phone, should you require on -site service, we offer a nationwide network of trained professionals ready to return your 3M system to full operation. Page I of 5 3M Library Systems 3M Center PO Box 33900 St. Paul, MN 55133-3900 800.328-0067 Help eliminate expensive surprises Your 3M Service Agreement helps you continue to receive the value provided by your 3M Library Systems purchase, and no one knows how to maintain your 3M equipment better than 3M service professionals. Should you choose not to renew your 3M Service Agreement, will you be ready for the unexpected? Time and materials charge labor rates are $250 per hour plus a callout charge of $325 to $425 depending on your service zone. You will also be responsible for the cost of any necessary replacement parts. You can see thatjust a single call could more than cover the cost of a whole year's Service Agreement coverage. Is it really worth it to take a chance? Renewing is easy Give yourself the peace of mind that renewing your 3M Service Agreement provides today. Just fax or mail a renewal purchase order to the number or address indicated below. You can also use your Visa or MasterCard (just call the number below for information on doing this). Your renewal price is guaranteed for a limited time, so please take a moment and renew today! Did you know you can now place a service call or renew your service contract on line? Visit us at www.3m.com/uslibraryservice for details. Si , prely, c c Servicedees Representative Telephone: 800-328-0067, Opt 1, Opt 2 Fax: 888-263-1916 Return to: 3M Library Systems Contracts Attn: Contract Administrator PO Box 33900 St Paul, MN 55133-3900 P.S. If someone else is responsible for responding to this notice, please forward this letter to them! Thank You! Page 2 of 5