Loading...
HomeMy WebLinkAboutRFP - 7562 THIRD PARTY CLAIMS ADMINISTRATOR SERVICES (3)Addendum 1 - Page 1 of 3 ADDENDUM No. 2 REQUEST FOR PROPOSAL Description of BID 7562: Third Party Claims Services OPENING DATE: 3:00 PM (Our Clock) October 31, 2013 To all prospective bidders please see the attached questions and answers. In addition, the Opening Date has been extended from October 29, 2013 to October 31, 2013: RFP Questions & Answers: See attached questions and answers. Please contact Gerry Paul, Director Purchasing and Risk Management at (970) 221-6779 with any questions regarding this addendum. RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT ENCLOSED WITH THE BID/QUOTE STATING THAT THIS ADDENDUM HAS BEEN RECEIVED. Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing Addendum 1 - Page 2 of 3 Addendum #2 Questions and Answers 1. Section II, C: Would Technical personnel be assigned to the city? If so, how many? Please clarify the types of technical personnel you are looking for. Answer: The question is asking for potential TPA agencies to provide the number of TPA staff that would be anticipated to be assigned to the City based on an entity the size of Fort Collins and number of historical claims provided in the body of the RFP (Section VI - Exhibit I). I.e. Number of adjusters, supervisors, managers, etc. 2. Clarification on Section II #3A Data Processing and Reporting Services. Can you please explain how you want this demonstrated within a written proposal? Or is this what you are looking for during the in-person presentations? Also, how many liability claims are you looking for? Answer: Section II 3 A is an opportunity for your firm to provide an example of the power and flexibility of your database or IS solution. Please provide a sample report or reports based on the criteria provided in Section II 3A. This should be formatted in a way that best highlights your system and potential benefit to the City through cost saving opportunities as well as communication of information internal and external to the City Risk Management Office. Names or other personal information should be omitted or redacted from reports. Please provide ten examples of various lines of liability coverage. 3. Clarification on Section V Special Provisions. Is a response necessary for this section? Answer: No response is required in Section V. 4. Noted the City has a Police department. How are those claims handled, in-house? Answer: Claims originating from Police are handled identically to claims arising out of any other City department. Claims with clearly assignable liability are typically handled in house. If there is question as to liability or other factors the City will turn these claims over to the TPA for further investigation and communication with the claimant, assuming the claimant is not represented. Final determination however is always made by the City. 5. Are any liability employment claims handled by the TPA? Answer: Typically, no. Because of the level of technical expertise required in managing this type of claim, these are usually turned over to outside council. The TPA will however be responsible for the payment of attorney fees associated with claims handled by other third parties. Addendum 1 - Page 3 of 3 6. Noted the City owns and maintains a golf course. How are those claims handled, in-house? Answer: The City owns and maintains three golf courses. The City does not operate golf courses, but rather contracts with private parties to operate the day to day activities. Golf course claims can originate from various sources and each is unique. The question is not specific to the type of claim in question so it is not possible to provide a clear answer. However, claims related to golf course activity are handled the same as any other City department. (See #4 above) 7. Are Fire and Paramedic Services contracted out by the City? Answer: Poudre Fire Authority (PFA) is a separate entity from the City and will not be participating in joint services of any contract arising from this RFP. Neither the City nor PFA provide paramedic services.