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HomeMy WebLinkAboutRFP - 7552 UNEMPLOYMENT CLAIMS MANAGEMENTBID 7552 Unemployment Claims Management Page 1 of 4 ADDENDUM No. 1 SPECIFICATIONS AND CONTRACT DOCUMENTS Description of BID 7552: Unemployment Claims Management OPENING DATE: 3:00 PM (Our Clock) September 18, 2013 To all prospective bidders under the specifications and contract documents described above, the following changes/additions are hereby made and detailed in the following sections of this addendum: Exhibit 1 – Questions & Answers Please contact Ed Bonnette, CPPB, CPM, Buyer at (970) 416-2247 with any questions regarding this addendum. RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT ENCLOSED WITH THE BID/QUOTE STATING THAT THIS ADDENDUM HAS BEEN RECEIVED. Financial Services Purchasing Division 215 N. Mason St. 2nd Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 970.221.6707 fcgov.com/purchasing BID 7552 Unemployment Claims Management Page 2 of 4 EXHIBIT 1 – QUESTIONS & ANSWERS 1. What are the number of new claims filed in: Response: 2011 - 88 2012 - 99 YTD 6/2013 - 52 2. How many of these claims were protestable separations and how many were not protestable separations for: Response: 2011 Protestable: 37 Not Protestable: 51 2012 Protestable: 45 Not Protestable: 54 YTD 6/2013 - Protestable: 24 Not Protestable: 28 3. How may unemployment hearings were in: Response: 2011 - 6 2012 - 6 YTD 2013 – 4 4. What is the City's current method for financing their unemployment program? Reimbursing, flat tax rate or calculated tax rate? Response: Reimbursing 5. Does The City of Fort Collins currently outsource this service or handle in-house? Response: It is currently outsourced. 6. Will a file feed be available? If so, what information will be provided on the feed? Also, what is the frequency of that feed? Response: No a file feed is not available. 7. What payroll and HRIS system and provider are you using today? Response: JD Edwards/Oracle. 8. Please provide the total number of claims processed in 2012 : Response: 99. 9. Of those, how many were voluntary quits? Discharges? Response: Voluntary quits: 21 Discharges: 12 10. Total number of claims not protested (Voluntary reduction offerings, displacements, contract losses)? Response: 54 BID 7552 Unemployment Claims Management Page 3 of 4 11. Of the Non Protestable claims are they not protested because of the separation reason or because the employer has chosen not to protest? Response: Both 12. Can you provide a case analysis (category summary breakdown) of your claims not protested (poor performance, lack of work, not protested at client request, no sep info provided, not protested by state regulation, other claims not protested, etc.) for a recent annual period? Response: Lack of work, (50) or not protested at client request (4) 13. Total number of hearings scheduled? Of those how many were “No Appearance” hearings and “Petition for Appeal” hearings? Response: Hearing scheduled: 6 City always appears for hearings. In 2012 all claimants appeared. 14. Total number of hearings attended? Of those, how many were attended with 3rd party representation? Response: 6 – all had 3rd party representation 15. Is it your preference to have your unemployment provider represent you at all unemployment hearings or do you prefer to manage your own hearings with the option to request representation for an additional fee per hearing? Response: Preference is to have unemployment provider represent the City at all unemployment hearings. 16. If your current provider is providing only a la carte hearings representation for your today, what type of information and support do they provide in passing the hearings back over to you for hearings that you will be handling on your own? Response: Current provider supports City in all hearings. 17. Will there be a central point of contact when requesting separation details? Response: Yes 18. Where is the supporting documentation and separation information currently held? Response: Centrally located in Human Resources 19. How many HR Contacts will be involved in investigating the protestable claims. Response: 1-2 20. Will the vehicle for communication with the employer be email? Response: Yes BID 7552 Unemployment Claims Management Page 4 of 4 21. Please describe how Wage & Employment Verifications are handled today (3rd party, in-house): Response: In-house 22. Please provide your annual projected breakdown of employment/income verifications. Number of private verifications? Number of government verifications? Response: N/A all handled in-house and will continue to be 23. What volume of verifications do you anticipate or currently handle (monthly, annually)? Response: N/A