HomeMy WebLinkAboutWORK ORDER - PURCHASE ORDER - 9140003WORK ORDER FORM
PURSUANT TO AN AGREEMENT BETWEEN
THE CITY OF FORT COLLINS
AND
GTRI
DATED: 12118/2013
Work Order Number: OPP-62536 --High Availability CUBE Setup
,Purchase Order Number: 4?/ T jaG7D�'
Project Title: Police 911 Upgrade - MicroData rRFP # 7365)
Commencement Date: 12/6/2013
Completion Date: 4/3012014
Maximum Fee: (time and reimbursable direct costs): $ 14,484.35
Project Description: Redundant CUBE QUO-83969-J4Y91354 router implementation/setup.
Scope of Services: Minimum discount of 48% on purchase order = $100 K list price. Each site specific
project requires a work order authorized by the project manager and Purchasing agent for release of
funds. Invoices to reflect specific work order number and PO number.
PER i a M
Service Provider agrees to perform the services
identified above and on the attached forms in
accordance with the terms and conditions
contained herein and in the Work Order Services
Agreement between the parties. In the event of a
conflict between or ambiguity in the terms of the
Work Order Services Agreement and this work
order (including the attached forms) the Work
Order Services Agreement shall control.
The attached forms consisting of OPP-62536 --
High Availability CUBE Setup are hereby
accepted and incorporated herein, by this
reference, and Notice to Proceed is hereby given.
Service Provider
By.
Date:
III
Submitted By: Bob Singleton
Network Administration Manager
(Project Manager)
Date: 12/18/2013
Approved by: Dan Coldiron
CIO
Date: 12/18/2013
Approved by:
Director of Purchasing & Risk Management
(if over $60,000.)
Date:
High Availability CUBE Setup
6 Signature Page
GTRI and Client agree that we have read this Statement of Work understand it, and agree to be bound
by its terms and conditions. Additionally, GTRI and Client mutually agree that a photocopy of this
document shall be treated as if it were an original.
Requested Project Start Date: rzfhgIhg
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T&M Statement of Work
Prepared for:
City of Fort Collins
215 N. Mason Street
Fort Collins, CO 80524
Bob Singleton
bsingletonWfcgov. co`n
(970) 227-6789
Prepared by:
Global Technology Resources, Inc.
990 S. Broadway, Suite 400
Denver CO 80209-4010
GTRU
�� RELENTLESS COMMITMENT
High Availability CUBE Setup
Table of Contents
1 PROJECT OVERVIEW.............................................................................................. 1
1.1 Current\Proposed High Level Design......................................................................... 1
1.2 Project Requirements................................................................................................... 1
2 PROJECT MANAGEMENT....................................................................................... 2
2.1 Project Initiation........................................................................................................... 2
2.1.1 Project Kick-off:......................................................................................................... 2
2.2 Project Planning............................................................................................................ 2
2.2.1 Schedule: ..................................................................................................................... 2
2.3 Project Execution.......................................................................................................... 2
2.3.1 Resource Management: ............................................................................................... 2
2.4 Project Control.............................................................................................................. 2
2.4.1 Project Status: ............................................................................................................. 2
2.4.2 Change Management: ................................................................................................. 2
2.5 Project Close-out ...........................................................................................................3
3 DESIGN AND DEPLOYMENT SERVICES............................................................. 4
3.1 Planning & Design......................................................................................................... 4
3.1.1 Planning & Design Deliverables................................................................................. 4
3.2 Deployment....................................................................................................................4
3.2.1 Deployment Tasks....................................................................................................... 4
3.2.2 Deployment Deliverables............................................................................................ 4
4 ASSUMPTIONS............................................................................................................5
5 FEES AND CHARGES................................................................................................ 6
6 SIGNATURE PAGE..................................................................................................... 7
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1 Project Overview
This project is to setup High Availability for CUBE router.
This Statement of Work serves as written documentation and the basis of understanding for technical
integration services to be performed by Global Technology Resources, Inc. (hereinafter GTRI) for
City of Fort Collins (hereinafter Client). The terms and conditions outlined in the Services Agreement
awarded per City of Fort Collins RFP 97368 and Ft. Collins Work Order executed 12/18/2013 govern
the work contained herein.
1.1 Current\Proposed High Level Design
Based on previous work in OPP-38205, services in this project will require similar configuration to
existing CUBE Gateway Router connecting Client to MicroData.
Existing MicroData services will be transitioning to a new service and connect via Cisco CUBE
Router.
During this project setup and testing of this new service via CUBE will take place.
Initial plan is to keep the existing router will remain configured for MicroData as quick fallback until
new solution is tested, validated and verified functional.
1.2 Project Requirements
Based on discussions and documentation provided by City of Fort Collins, the following requirements
were outlined to GTRI.
1) Install new CUBE Gateway Router
2) Configure CUBE Gateway Router for integration with new Emergency Services CUBE Router
migrating from MicroData solution to new Service
3) Configure both the new and existing CUBE Gateway Routers for HA
4) Configure Call Manager
5) Testing and Verification
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2 Project Management
2.1 Project Initiation
2.1.1 Project Kick-off-
GTRI will conduct a project kick-off meeting prior to work commencing to review the project scope,
project requirements and objectives, technical approach, communication plan and project schedule.
This meeting will be led by the GTRI Project Manager or BU Practice Leader, and include the Client,
Project Team, and other stakeholders.
2.2 Project Planning
2.2.1 Schedule:
GTRI Project Management will provide a project schedule to outline the tasks and timelines required
to accomplish the scope. This can be included on the format of MS Project, MS Word, MS Excel or
simplified email format.
2.3 Project Execution
2.3.1 Resource Management:
GTRI Project Management will be responsible for coordinating and directing the project team and
resources.
2.4 Project Control
2.4.1 Project Status:
GTRI Project Manager will provide a project status to the project team and stakeholders during the
duration of the project. Depending on the type and duration of the project, this can be conducted at
milestone points or regular intervals during the duration of the project (per the project communications
plan). This will be in the format of an audio call or physical site meeting and/or a status report.
2.4.2 Change Management:
GTRI Project Management will control any required changes to the project scope in the format of a
Change Agreement. If such requirement is identified, a Change Agreement form will be created to
outline the changes in scope and cost prior to commencement of work and approved by client.
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2.5 Project Close-out
GTRI will conduct a project closure to review all completed tasks and components of the project
scope. This will include reviewing any project checklists and or punch lists, testing results and
deliverance and review of any included project deliverable documentation as per this SOW.
Upon completion of the close-out, GTRI will present the project close and acceptance form to the
client for acceptance and hand off the project to GTRI Managed Services if purchased.
This meeting will be led by the GTRI Project Manager or BU Practice Leader, and include the Client
POC, Project Team, and other stakeholders.
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3 Design and Deployment Services
This section identifies the work that will be performed as part of this project. The project will follow
the order of the activities as they are shown below.
3.1 Planning & Design
This portion of the project is a detailed planning and design phase that incorporates both a discovery
and a design component. During this process all elements that potentially impact project success are
examined. Once complete, detailed design recommendations and a project implementation schedule
are created that will ensure the proposed solution meets the Client's requirements.
3.1.1 Planning & Design Deliverables
Below are the deliverables GTRI will provide as part of the planning & design.
• GTRI will provide documentation as defined in the planning and design tasks
• GTRI will produce a Pre -Deployment Engineering Report (PDER) detailing the results
of the planning & design phase, final solution design and final project schedule
• GTRI will detail any modifications to the project design, assumptions and costs
identified during the planning & design and provide any required project change orders
• GTRI will create a project schedule and any associated change management approvals
for project deployment
3.2 Deployment
This section of the Statement of Work covers the work that will be performed during the deployment
phase of this project. This covers all phases of the deployment of the solution.
3.2.1 Deployment Tasks
PDER will provide full list of detailed deployment tasks at a minimum these tasks will
meet the Client Requirement in Section 1.2 above.
3.2.2 Deployment Deliverables
Below are the deliverables GTRI will provide as part of the deployment.
• GTRI will implement the solution as identified in the statement of work
• GTRI will provide documentation as defined in the deployment tasks
• GTRI will provide high-level documentation of the implemented solution
• GTRI will provide information regarding the verification tests run on the installed
components that are a part of the project and the results of those tests
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4 Assumptions
This section of the statement of work covers the assumptions that are made as part of this project.
These assumptions include tasks that the Client will agree to perform as part of this project. These
assumptions will also include what items are in scope and out of scope for this project.
General Assumptions
• Client will provide GTRI with a single point of contact or key staff necessary for
completion of the project.
• All communications for project details including scheduling, planning and work
changes must be communicated from the client point of contact to the GTRI primary
point of contact.
• Client will provide GTRI with information about their currently deployed IT
infrastructure as applicable to this project. The Client will provide information to GTRI
about sites of operation, WAN circuits, Network topology, IP Telephony system
information, and all IT computing systems.
• Client will work with GTRI to gather all data necessary for the work to begin on the
first day of the project.
• Client will ensure all appropriate power/environmental requirements are provided to the
specific project needs and environmental standards are being met prior to start date.
This includes rack space, power and cooling.
• Client will verify all cabling requirements are completed prior to the beginning of the
project.
Project Assumptions
Multiple on -site trips for planning and deployment will be required.
5 on -site trips for planning and deployment. If additional hours are required, we
can do so with a written request.
Non -Business hours work will be required for this project.
Client will provide GTRI engineer with remote access capabilities for any work to be
done remotely.
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5 Fees and Charges
This is a Time and Materials engagement with a minimum commitment of four hours for each
occurrence of on -site services performed by GTRI. Client agrees that requirements and completion
metrics cannot be clearly defined at this time and that GTRI will be performing work on a best -effort
basis. GTRI will complete as much of the requested work requirements as possible using appropriate
resources, but does not guarantee completion under any fixed amount of time. If GTRI completes the
work in less time than stated in this agreement, GTRI shall only bill actual time accrued. If Client
requires additional time to continue work, that time shall be requested by Client in writing.
Start date will be determined by availability of the GTRI resources and readiness of the Client. If
requested, GTRI will attempt to provide the appropriate resources as quickly as possible; however,
GTRI requires a two week time period scheduling the resources from the date of this signed agreement
and from each subsequent request for resources.
GTRI Resource
Rate
Estimated Time
Cost
IP Telephony Engineer Level 4
$ 175.50
68
$ 11,934.00
SV-IPT4
IP Telephony Engineer Level 4
$ 263.25
16
$ 4,212.00
Non -Business Hours
Project Manager Level 3
$ 144.30
20
$ 2,886.00
One -Way Travel Time for IPT4
$175.50
—7.05
$ 1,237.41
5 trips estimated
Special Discount
$ 5,918.32
Total Services Cost:
$ 14,351.09
Estimated Travel Costs:
$ 133.26
Engineering time used outside of normal business hours, Monday through Friday, 8am - 5pm, will be
billed at the following rates:
Non -Business Hours and Weekends: 150% of applicable rate
Holidays: 200%(Dependent on availability)
All prices are quoted in U.S dollars. Prices do not include tax, freight, or customs charges. The
services pricing for this agreement is good for 90 days from the date it is issued. If the proposed start
date for the project is greater than 90 days from the creation of this document then this document will
potentially need to be revised.
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