HomeMy WebLinkAboutRESPONSE - RFP - 7466 CABLE TV FRANCHISE RENEWAL CONSULTING SERVICES4/1/2013
Proposal to Provide
Cable TV Franchise
Renewal
Consulting Services
to the City of
Fort Collins, Colorado
Telecommunications Resea
April2 2013
The Right Team
The combined experience of the team, makes us the
right group to manage Fort Collins' cable television
franchise renewal.
c> Connie Book, Ph.D.: Telecommunications Research
t� Tom and Bob Duchen: River Oaks Communications
Tom Robinson: CBG Communications
% Lou Karrison, CPA
A team with years of working together to achieve
positive results in cable television franchising.
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4/1 /2013,
Review the City's plan for the review
Task # 11- process; work with staff to modify the
plan as appropriate.
Hold a "kick-off' meeting to discuss project process,
organizational concerns, issues and general goals.
®� • Overview of franchise renewal process
1 • Discuss organizational concerns/issues
®LDevelop
• Identify goals
• Discuss timetable
nderstanding of laws and regulations
proposed plan
Project Team level on direction of project, tasks,able.
Assist City staff with various review activities,
including a community needs assessment,
customer satisfaction survey, and public meetings.
Communities of interest identification
Needs Assessment Information Gathering
Toolbox of methodology
➢ Surveys (written and web -based)
➢ Focus Groups/Discussions
➢ Long Interviews
➢ Social Media Tools
➢ Mavens and Media
Collaborative survey design
E-Town Halls and Face -to -Face Town Halls
K
4/1 /2013
Task #3. Prepare a written plan for the renewal process,
accompanied by a timeline.
1.
Identifying Future Cable -Related Community Needs
and Interests
2.
Past Performance Review under existing franchise.
' Task'#3
3.
Procedures Review of Comcast's Franchise and PEG
Fees
4.
Technical Evaluation of the cable system
5.
Provide Legal and Policy Guidance on new franchise
6.
Develop New Franchise Agreement
s
1
Review existing Cable TV franchise agreement and current
agreements with other communities and suggest additional
elements that the City might wish to consider including
®
in any new franchise agreement.
Review and List Obligations (sample)
Customer service requirements
• PEG Access requirements
• I -Net requirements, as pertinent
Right -of -Way (ROW) requirements and conditions
Task #4
Provision of cable drops and cable services
• Franchise technical requirements
• Availability of emergency override and emergency alert system
capability
• Review of gross revenues definition
Reporting requirements
• Level of insurance and bonding requirements
• Local office
•'?
Required upgrades of the cable system
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4/1 /2013
1
Attend and/or assist with negotiations with the
Comcast Cable Tv Company as requested by the City.
II Provide a technical review and engineering expertise for an
evaluation of infrastructure, signal quality,
system integrity, undergrounding, future capabilities, etc.
I1. Review and Analyze Franchise
I2. List Obligations & Chart for Evaluation
3. Review Customer Complaints & Resolutions
to Verify Compliance of Customer Service
Standards
4. Prepare Report on Performance of
Franchise Obligations
The Technical Review
1. Safety inspection of physical plant.
2. Testing of cable plant and FCC compliance review.
ICI 3. System maintenance and reliability.
I4. Ability to offer advanced services.
5. Comprehensive written. reports.
.,.
ML77777777::7
4/1/2013
Provide a financial audit including, but not limited to,
j an evaluation of franchise and PEG fees.
Typical Franchise Fee Audit Process
• Preliminary Review and Preparation of Document request
• Franchise Fee Review (Sample Activities)
• Determination of revenue sources based on "gross'
revenue definition
• Ensuring all eligible revenue sources are accurately
recorded by Comcast
• Re -performing calculations used by Comcast for
determining Franchise Fees
• Franchise Fee and PEG Fee Report
,
Task #8: Provide guidance and assistance, as needed, regarding
various regulatory requirements at the Federal and state level.
iRiver Oaks has worked closely with the City and
County in cable franchise renewal and in
Comcast negotiations.
River Oaks worked closely with the City
to perform needs assessments tasks in the
prior franchise renewal negotiation.
Task #9: Attend various meetings and events to discuss aspects
Ilof the proposed franchise agreement with the City Staff,
City Council work sessions, Council hearings, necessary
_ (public meetings, etc.
River Oaks is based in Centennial and
•
Colorado Springs.
The team is committed to being present and
Task #8/9 ' to delivering the scope of services outlined
in thie nrnnnenl ..
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4/1/2013
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