HomeMy WebLinkAboutRESPONSE - RFP - 7396 PFA FIRE SERVICE RESPONSE PERFORMANCE ANALYSIS SOFTWARE & RUN CARD BUILDER SOFTWARE (2)1
PFA Fire Service
Response Performance Analysis
Software & Run Card Builder Software
Submitted in response to the City of Fort Collins
Proposal No. 7396
Deccan International
5935 Cornerstone Court West, Suite 230
San Diego, CA 92121
Phone: 1-858-764-8400
Fax: 1-858-764-8401
Principal Contact: Latha Nagaraj (President)
Email: lathan@deccanintl.com
June 2012
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Table of Contents
1) Methods and Approach ....................................................................................................................... 3
2) Deliverables......................................................................................................................................... 4
Fire Service Response Performance Analysis Software ......................................................................... 4
Run Card Builder Software ................................................................................................................... 8
Training ............................................................................................................................................... 9
3) Qualifications and Experience ............................................................................................................ 10
Company History ............................................................................................................................... 10
Experience ......................................................................................................................................... 10
Clients ............................................................................................................................................... 11
4) List of Project Personnel .................................................................................................................... 12
5) Organization Chart/ Proposed Project Team ...................................................................................... 20
6) Availability ......................................................................................................................................... 21
7) Estimated Hours by Task.................................................................................................................... 21
CAD Analyst ....................................................................................................................................... 21
Auto Data Updater ............................................................................................................................ 23
ADAM ................................................................................................................................................ 25
BARB ................................................................................................................................................. 27
8) Schedule of Rates and Cost by Task ................................................................................................... 28
CAD Analyst, ADAM Quote ................................................................................................................ 28
BARB Quote ....................................................................................................................................... 29
Hardware Requirements for CAD Analyst, ADAM, and BARB .............................................................. 30
Auto Data Updater Requirements ...................................................................................................... 30
Appendix A – CAD Data needed by Deccan International for CAD Analyst, ADAM and BARB .................. 32
CAD Data ....................................................................................................................................... 32
Incidents and Responses ................................................................................................................ 32
Units and Incident Types Related Data ........................................................................................... 32
Response Criteria ........................................................................................................................... 33
APPENDIX B – Map Data Needed by Deccan International for CAD Analyst, ADAM and BARB ................ 34
Vendor Statement ................................................................................................................................. 35
Insurance .............................................................................................................................................. 36
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1) Methods and Approach
In response to the City of Fort Collins proposal no. 7396, Deccan International offers CAD Analyst,
Apparatus Deployment Analysis Module (ADAM), and Box-Area Automated Run-Card Builder (BARB)
software.
Deccan applications are carefully customized to meet the requirements of each client. Configuring
them in a way that maximizes benefit to the department will require a collaborative effort between
the Poudre Fire Authority (PFA) and Deccan. The support needed from PFA is primarily in the form
of the ability to clarify questions and ensure that data is provided to Deccan in a timely fashion. As
such, PFA should assign one primary point of contact with a diverse knowledge and skill set. The
following are the qualities this point of contact should possess:
• Familiarity with data elements in the CAD data
• Knowledge of the incident types used in the CAD
• Knowledge of units responding to these incidents
• Knowledge of capabilities for the units responding to these incidents
• Knowledge of the locations that units respond from
• Familiarity with field operations and strategic planning
• Familiarity with GIS data
• Ability to identify performance criteria as well as performance targets to be used for analysis
As requested by PFA, Deccan will use a Microsoft Windows Server with SQL server as our
database.
Only an estimated timeline can be provided, since it will be dependent on the project complexity,
scope and requirements from PFA. Some tasks are also dependent on the return of requested
information and feedback in a timely manner.
• CAD Analyst can be delivered 15 business days from the receipt of PO. Auto Data Updater is
an additional feature of CAD Analyst and can be delivered in an additional 6 business days
(within 21 total business days).
• ADAM can be delivered 15 business days after delivery of CAD Analyst.
• BARB can be delivered 27 working days from the receipt of PO.
A detailed list of tasks associated with the software build is listed in section 7. A list of CAD and
GIS data that will be required from PFA is in Appendix A and Appendix B.
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2) Deliverables
Fire Service Response Performance Analysis Software
The City of Fort Collins is requesting Fire Service Response Performance Analysis Software (for a SOC
Study). Deccan International offers CAD Analyst and ADAM to meet the requested deliverables. Each
deliverable is listed below, followed by a comment from Deccan.
Deccan’s CAD Analyst is in compliance.
Deccan’s ADAM is in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s ADAM is in compliance.
Deccan’s ADAM is in compliance.
Deccan’s ADAM is in compliance.
Deccan’s ADAM is in compliance.
5
Deccan’s ADAM is in compliance.
Deccan’s CAD Analyst is in compliance.
Deccan’s CAD Analyst is in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
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Deccan’s CAD Analyst is in compliance.
Deccan’s ADAM is in compliance.
Deccan’s CAD Analyst is in compliance.
Deccan’s CAD Analyst is in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst and ADAM can be exported in PDF format. Screen shots of the maps can be
exported using the Windows 7 Snipping Tool into other formats including Microsoft Excel, Word and
Powerpoint.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst is in compliance. Incidents of a given type or time period may be extracted
from the Incidents table to then display their density thematically in a map.
Deccan’s CAD Analyst is in compliance.
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Deccan’s CAD Analyst is in compliance.
Deccan’s CAD Analyst is in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan’s CAD Analyst and ADAM are in compliance.
Deccan can generate a report of unit responses, upon request, using the CAD data provided to build
or update CAD Analyst.
Deccan can generate a report of unit responses, upon request, using the CAD data provided to build
or update CAD Analyst.
Deccan’s CAD Analyst is in compliance.
Deccan’s CAD Analyst is in compliance.
Deccan’s ADAM is in compliance.
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Run Card Builder Software
The City of Fort Collins is requesting Run Card Builder software. Deccan International offers BARB to
meet the requested deliverables. Each deliverable is listed below, followed by a comment from Deccan.
Deccan’s BARB is in compliance.
Deccan’s BARB is in compliance.
Deccan’s BARB is in compliance.
Deccan’s BARB is in compliance. BARB can seamlessly incorporate mutual aid stations into the run
orders.
Deccan’s BARB is in compliance.
Deccan’s BARB is in compliance.
Deccan’s BARB is in compliance.
Deccan’s BARB is in compliance.
Deccan’s BARB is in compliance.
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Deccan’s BARB is in compliance.
Training
Deccan will be in compliance.
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3) Qualifications and Experience
Company History
Deccan International, founded in 1995, is a software company focused on developing and supporting
practical data based tools and analyses that enable ambulance, 9-1-1, and firefighting operations to
become more efficient. Dr. Raj Nagaraj, Vice President of Engineering and Research, is an industrial
engineer who has designed and managed award winning productivity improvement projects in all three
types of operations. For more than 20 years, Dr. Nagaraj has used industrial engineering techniques to
help departments reinvent their operations.
Deccan International’s flagship product is Apparatus Deployment Analysis Module (ADAM). ADAM is
groundbreaking software designed to easily evaluate the effectiveness of current stations locations and
the impact of adding stations and moving apparatus. It is the only software in the industry developed by
a company with extensive fire department experience that combines the power of modern computers
and the ease of Windows software with rigorous analytical models. As a result, many fire chiefs use it
today to assist them in making decisions that can have major strategic and economic impact. The data
and maps it generates can also be used as impartial and persuasive tools to sell decisions to
stakeholders who may be more removed from daily department operations.
Deccan International has developed several other software programs for use by the industry. CAD
Analyst helps fire chiefs make meaningful use of the vast database of incident and response information
collected by their CAD or RMS software. LiveMUM identifies holes in coverage and instantaneously
recommends optimal move-ups for apparatus. Box-Area Automated Run-Card Builder (BARB)
automates the building of static run-cards, or pick lists.
Deccan International is a woman owned corporation incorporated in the state of California. Its offices
are located at 5935 Cornerstone Court West, Suite 230, San Diego, California 92121.
Experience
Deccan International has over 16 years of experience working with design, development and
implementation of the software described in Proposal No. 7396. ADAM, CAD Analyst, and BARB are
Deccan International products that together fulfill the requirements of the proposal.
The software is unique in the industry because it is premised on a thorough understanding of fire
operations and the impact of various factors on response times and workloads. The applications were
built by Raj Nagaraj, a consultant in public safety with a Ph.D. in Industrial Engineering. He has both
rigorous academic training and experience working in fire departments. As Deccan’s Vice President of
Engineering and Research, he remains intimately involved in the installation process and contributes to
constant product improvement.
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Clients
Deccan currently has over 300 clients in the Fire and EMS industry, many of whom have used their
software for more than 10 years. Deccan can show sample CAD Analyst, ADAM and BARB installations
similar to what will be delivered to PFA via Microsoft Live Meeting upon request.
References
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4) List of Project Personnel
Dawn Ohlendorf is the assigned Project Manager for the PFA contract. Working with her to fulfill the
deliverables will be Raj Nagaraj, Vice-President of Engineering and Research, Jamie Swartz, Operations
Manager and Shiva Subramaniam, Senior Data Analyst. Their resumes follow.
Dawn Ohlendorf, Project Manager (858) 764-8337
2011-2012 Project Manager, Deccan International
• Implementation of software from requirements definition to delivery and ongoing client support for CAD
Analyst, ADAM, LiveMUM and BARB applications
• Performing product demonstrations and presentations to current and potential clients, and planning,
executing, and finalizing tasks and projects
• Acquiring resources and coordinating the efforts of team members and clients in order to deliver projects
according to plan
2009-2010 Sr. Project Manager, Principal Consultant, Anthem Commercial Aviation
A commercial airliner focused on providing tactical support to US military operations
• Defined requirements and developed a training program for small aircraft pilots that met Federal Aviation
Administration standards including illustration of aircraft systems, operational procedures and decision
• support, mechanical and electrical schema
• Audit of company records and documentation to ensure compliance with FAA rules and regulations
2005-2009 Sr. Project Manager, Principal, Brown and Winters LLP, Cardiff, CA
An environmental law firm that represents public entities throughout California
• Planned, executed and monitored implementation of Concordance case management software
• Provided leadership to develop technology solutions that met product benefit or cost expectations
• Developed data tagging and retrieval system for evidentiary record, performed SQL queries on loaded
data to generate reports for attorneys and legal staff
• Oversaw a team of 4 data analysts responsible for evidence review and legal research
• Authored white papers based on findings of research and analysis
1999-2003 Director, Implementation Services, Instill Corporation, Redwood City, CA
A leader in SaaS supply chain solutions to the food service industry
➢
• Responsible for the successful delivery of each implementation project. Direct reporting team consisted
of over 15 project managers and analysts.
• Managed multimillion dollar, multiyear implementation projects
• Stabilized trading platform resulting in an increase in customer satisfaction and a decrease in customer
support call volume
• Participated in proposal development to new and existing customers. Provided technical and strategic
expertise in the development of proposal responses and validated pricing models.
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• Re-engineered the distributor data integration implementation processes transforming them into an
efficient work flow increasing capacity over 10 times without any headcount increase. Additionally, these
implementation projects were completed in less than a third of the time it had taken previously.
EDUCATION
1996 Bachelor of Science, Physical Science, Humboldt State University, Arcata, CA
ACCOMPLISHMENTS
• Inventor of United States Patent 7062509 B1 – System and Method for Product Data Standardization - a
process enabling electronic exchange of data between ecommerce trading partners.
PREVIOUS DECCAN ASSIGNMENTS INCLUDE:
El Paso Fire Department CAD Analyst, ADU, ADAM, BARB implementation and delivery, Kauai Fire Department CAD
Analyst, ADU, ADAM implementation and delivery, Fresno Fire Department CAD Analyst, ADU, ADAM
implementation and delivery
Contact information can be provided upon request.
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Raj Nagaraj, Vice President of Engineering and Research (858) 764-8325
SUMMARY
Over 20 years of experience applying analytical tools to the evaluation of various operational and design issues
that confront Fire Chiefs, EMS managers and 9-1-1 Center Directors at municipal, county and state levels. Proven
track record designing and implementing optimal solutions to questions that involve:
• deployment of fire and EMS apparatus
• field provider work schedules and staffing requirements
• spatial and temporal deployment of ambulances
• choice of ALS/BLS fleet mix
• cost analysis of various EMS organizational options
• reduction in ambulance response times
PROFESSIONAL EXPERIENCE
DECCAN INTERNATIONAL, San Diego, CA
Vice-President of Engineering and Research (1995 to present)
Developed ADAM, CAD Analyst, LiveMUM and Box-area Automated Run card Builder, four pioneering software
applications used by fire and EMS departments.
DISTRICT OF COLUMBIA GOVERNMENT, FIRE DEPARTMENT, Washington, DC
Industrial Engineer (1995 - 1996)
Led the Re-Engineering Fire Suppression Operations (RESO) project that developed optimal deployment plans for
the fire department.
DISTRICT OF COLUMBIA GOVERNMENT, OFFICE OF PRODUCTIVITY MANAGEMENT SERVICES, Washington, DC
Senior Project Manager (1986 - 1994)
Managed an operations research team that conducted a comprehensive evaluation of Washington, DC's EMS
operations and prepared an award winning report titled Improving Ambulance Operations in Washington, DC: A
Blueprint For Change.
• Demonstrated using operations research models that, counter to normal thinking, a single-tier All-ALS system
was cheaper by 33% than an equivalent two-tier ALS/BLS system for meeting the same target response time
standards.
• Received award for “Answering 9-1-1 Within the First Ring” from Public Technology Inc, for reducing 9-1-1 call
waiting times by 68%.
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URBAN SYSTEMS SERVICES, Bethesda, MD
President (1989 - 1994)
Provided EMS and 9-1-1 center consulting assistance to private ambulance and local government operations.
• Developed manning level standards for meeting target call waiting times, optimal work schedules for
minimizing staffing requirements, and cost comparisons of three options for re-configuring New Castle County,
Delaware's 9-1-1 center that would, among others, increase the percentage of calls answered within 10
seconds from 69% to over 90%.
UNIVERSITY OF IOWA, DEPARTMENT OF MANAGEMENT SCIENCES, Iowa City, Iowa
Assistant Professor (1983 - 1985)
EDUCATION
Ph.D., Industrial Engineering - Purdue University, 1983
M.S., Industrial Engineering - Purdue University, 1979
B. Tech., Civil Engineering - Indian Institute of Technology, India, 1977
PREVIOUS DECCAN ASSIGNMENTS INCLUDE:
Fire Department of New York, Los Angeles Fire Department, Seattle Fire Department
Contact information can be provided upon request.
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Jamie Swartz, Operations Manager (858)764-8333
SUMMARY
Accomplished and visionary employee with a strong record of academic excellence, natural research capabilities,
and proven work ethic. Demonstrated leadership, customer service, communication and training success.
Analytical and team-oriented with the capacity to make quick, strategic decisions to support company growth.
Well positioned to excel in a new and engaging environment.
PROFESSIONAL EXPERIENCE
Deccan International – San Diego, California October 2010 to Current
Operations Manager
Responsible for managing Project Management and Data Analyst teams for small software company specializing in
the Fire and EMS industry. Coordinate workflow and client deliverables to ensure a high degree of efficiency and
client satisfaction. Interview prospective employees and work closely with upper management to monitor high
level task completion. Also serving as a Project Manager for large client sites, delivering application sales demo,
attending industry conferences as a company representative, and training new employees.
Key Contributions:
• Increased employee retention rates each quarter
• Substantially minimized application deliverable timelines
• Instituted operational policies to balance limited resources with high volume output demands
Steam Masters Carpet Care – Temecula, California November 2008 to October 2010
Project Manager
Served as project manager to ensure timely service and customer satisfaction for busy carpet cleaning company.
Liaised between home owners and insurance companies to coordinate and schedule repairs and cleaning after
fires, floods or earthquakes. Maintained daily route schedules for employees and drivers. Prepared financial
documents for outsourced accounting firm. Communicated regularly with senior managers at a variety of
insurance companies to facilitate placement on preferred contact lists. Directed team of 3 employees.
Key Contributions:
• Played key role in achieving approximately 13% increase in profits each quarter.
• Successfully negotiated status as preferred contractor with three major insurance companies.
• Contributed to increased word of mouth business due to exceptional customer service.
Yellow Book usa - Temecula, California 2007 to November 2008
Sales Account Representative
Service existing accounts for current advertisers and sign new advertisers to the Yellow Book directory. Designing
effective advertising programs for individual businesses while focusing on relevant results. Helping small
companies grow their customer base by connecting them with potential clients seeking to purchase their services.
Making sales both over the phone and in person, and retaining communications with advertisers throughout the
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year in order to facilitate excellent customer service. Maintaining an effective schedule throughout the day in
order to maximize activity and achieving set goals throughout the course of a specific canvas.
Key Contributions:
• Recognized for achieving the best role-play with a Yellow Book trainer in the Temecula office for sales of
new internet products.
• Sales return of 107% on all market and book goals.
Enterprise Rent-A-Car – Temecula, California 2005 to July 2007
Assistant Manager
Train and mentor employees in company systems, policies, and procedures, as well as providing world-class
customer service. Motivate and encourage team to meet and exceed company goals. Address customer concerns
and issues to encourage repeat business and loyal clientele. Sell insurance packages and upgrade customers to
larger cars to drive profitability. Cultivate productive relationships with dealerships, body shops and variety of
other business to promote and sell services to corporate accounts. Collect on customer accounts. Use proprietary
computer system to track, process, and complete customer transactions.
Key Contributions:
• Designed and implemented new qualifications procedures to ensure that dealership customers receive
faster and more efficient service.
• Demonstrated ability to quickly learn, understand and internalize sound business practices.
• Earned several MVP awards including two for Enterprise Service Quality index (ESQi) and six for sales.
• Recognized for achieving the lowest bad debt ratio as well as the highest Income Per Car (IPC) within the
region.
EDUCATION
Master of Arts, Modern History — University of St. Andrews, St. Andrews, Scotland (2004)
Graduated with Second Class Honors
Bachelor of Arts, History — University of California Los Angeles, Los Angeles, California (2002)
Transfer
PREVIOUS DECCAN ASSIGNMENTS INCLUDE:
Fire Department of New York, Los Angeles Fire Department, Fairfax County Fire and Rescue Department
Contact information can be provided upon request.
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Shiva Subramaniam, Senior Data Analyst (858) 764-8361
SUMMARY OF QUALIFICATIONS
• 4 years of experience with emphasis on Database and Data Analysis, and Business Analysis.
• Qualifications and experience in all facets of Software Development Life Cycle from initial planning through
requirements gathering, analysis, design, implementation, testing, deployment, and maintenance.
EDUCATION
• Master of Science in Industrial Engineering, Clemson University, Clemson, SC, Dec 2008
• Bachelor of Engineering - Mechanical Engineering, Anna University, India, May 2005
TECHNICAL SKILLS
Data Modeling, Data Analysis, Report Development, User Interface Design and Evaluation, Systems/Software
Development Life Cycle, Project Management, Enterprise Analysis, Requirement Planning and Management,
Unified Modeling Language (UML), Rapid Unified Process, Human Computer Systems, Usability Evaluation, Web
Usability, Rapid Prototyping, Software testing
COMPUTER SKILLS
• Languages • C, HTML, CSS, SQL, PL/SQL, Python
• MS office • Access, Excel, PowerPoint, Project, Publisher, Visio, Word
• Databases and Tools • MS Access, Oracle, SQL*Plus, Toad, ERwin Data Modeler
• BI Tools • Cognos 8 Business Intelligent Suite
• Operating System • MS Windows NT/2000/XP/Vista, MS DOS
WORK EXPERIENCE
Senior Data Analyst 01/12/2009 – Present
Deccan International, San Diego, CA
• Data analysis, data mining and database configuration tasks
• Perform map processing tasks
• Assist with the many technical tasks associated with turnkey installation of decision support software
• Maintain and support existing software applications
• Interact and communicate with the Project Management and the Engineering team on issues related to
software maintenance and support
• Design and develop new functionalities and application modules based on the user requirements
• Design technical specifications documents and derive implementation techniques for new applications
• Responsible for coding enhancements
• Build and configure FoxPro and MapInfo database tables for driving client-specific applications
• Document and track necessary changes
Business Systems Analyst 01/02/2008 – 12/15/2008
Clear Thought Solutions, Cary, NC
• Managed the development and analysis of requirements for multiple corporate project initiatives
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• Interacted with business unit management and customers to identify and document business needs and
objectives, current operational procedures, problems, and security requirements
• Drafting project plans, identifying and mitigating project risks, and communicating them to customers
• Created and maintained functional specifications documents and business Use Case Models using UML
• Prepared time and cost estimates for completing projects
• Authored software user documentation, instructions, and procedures
• Monitored and documented post-implementation problems and revision requests
• Provided status updates by presenting project results to the project team, senior management, and clients
• Designed complex reports and report using Cognos 8 BI tools like Query Studio and Report Studio
• Wrote complex SQL queries for report validation, data extraction, and data comparison
PREVIOUS DECCAN ASSIGNMENTS INCLUDE:
Fire Department of New York, Orange County Fire Authority, Virginia Beach Fire Department
Contact information can be provided upon request.
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5) Organization Chart/ Proposed Project Team
Deccan will be the only vendor involved with the project; no services needed to fulfill the PFA contract
will be subcontracted. The organization chart for the proposed team, in addition to a PFA
representative, appears below:
Assistance that will be required from PFA staff in order to complete the project is detailed in section 7.
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6) Availability
Deccan representatives are available to conduct a “webinar-style” demonstration/interview meeting
remotely the week of July 16th, 2012, if selected for the interview round.
After award of the PFA contract, key project personnel will be available to deliver the CAD Analyst,
ADAM and BARB applications according to the schedule listed in Section 1.
7) Estimated Hours by Task
CAD Analyst
During the first phase of the project, Deccan would work closely with PFA to retrieve the necessary CAD
data required to build the application. (Please see Appendix A near the end of this proposal for details.
PFA is referred to as “The CLIENT”.) Deccan would also work with PFA to obtain necessary GIS data.
(Please see Appendix B at the end of this for details. PFA is referred to as “The CLIENT”.)
A list of tasks associated with building CAD Analyst is listed below. Please note that each working day
includes a minimum of 8 hours. Estimated days for each task vary depending on the project size,
complexity, extent of scope and requirement. Some tasks are dependent on PFA returning requested
information in a timely manner. Therefore, the following task list can only be representative of a typical
CAD Analyst build and must be more precisely developed once the specific requirements of PFA are
understood.
Tasks
Task
duration/Time
from project
start date
(in estimated working
days)
Notes
Responsible
Party
1)
Provide CAD and
Map/GIS data
1/1 PFA
2)
Review data with client
and convert into Deccan
standard format
1/2
Allows Deccan to
learn about
department
reporting needs,
future projects,
CAD system,
tables, and
schemas
Deccan and PFA
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Tasks
Task
duration/Time
from project
start date
(in estimated working
days)
Notes
Responsible
Party
3)
Work with client to build
the response criteria,
define time targets, unit
types and capabilities
and incident type
groupings
1/3
Allows Deccan to
learn about
current projects
in detail and
work with the
client to define
the configuration
tables
Deccan and PFA
4)
Finalize unit and
incident type-related
configuration tables
1/4
Deccan needs to
get final
approval of CAD
mappings and
logic from the
client
PFA
5)
Write programs
incorporating mappings
and logic to convert data
into Deccan standard
format
1/5 Deccan
6)
Test and revise the
computer programs for
accuracy and
optimization
1/6
Deccan data
analysts will
work with
engineers to
test, modify and
validate the code
Deccan
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Tasks
Task
duration/Time
from project
start date
(in estimated working
days)
Notes
Responsible
Party
12) Build CAD Analyst 1 /12
Build CAD
Analyst by
combining the
incidents, map
layers and
configuration
tables
Deccan
13)
Work with the
department to set-up
CAD Analyst scenarios
1/13
Client can
provide details
of scenarios to
include in CAD
Analyst shipment
Deccan and PFA
14) Deccan In-House Testing 1/14 Deccan
15)
Delivery and installation
of CAD Analyst
1 /15 Deccan
16)
Training on CAD Analyst
via Microsoft Live
Meeting
1 /16 Deccan and PFA
Auto Data Updater
The Auto Data Updater may be delivered together with CAD Analyst.
Tasks
Task
duration/Time
from project
start date
(in estimated working
days)
Notes
Responsible
Party
1)
Create ADU
specifications for
Engineering
5/5
This phase will
include the
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Tasks
Task
duration/Time
from project
start date
(in estimated working
days)
Notes
Responsible
Party
3) Testing 5/15
This phase will
include exhaustive
internal testing of
ADU; Data Analyst
and Engineering
will work together
to validate it.
Deccan
4)
Deployment - On
Site Testing
1/16
The first draft of
ADU will be made
available for
deployment at PFA
so that it can be
tested.
Deccan
5)
Feedback and
Delivery
5/21
This phase will
include
troubleshooting
any issues
identified with the
first draft of the
ADU. If no issues
are found, the first
draft will become
the final version.
Deccan and
PFA
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ADAM
After CAD Analyst is built, Deccan can complete the set-up and installation of ADAM. A list of tasks
associated with building ADAM is listed below. Please note that each working day includes a minimum
of 8 hours. Estimated days for each task vary depending on the project size, complexity, extent of scope
and requirement. Some tasks are dependent on PFA returning requested information in a timely
manner. Therefore, the following task list can only be representative of a typical ADAM build and must
be more precisely developed once the specific requirements of PFA are understood.
Tasks
Task
duration/Time
from project
start date
(estimated working
days)
Notes
Responsible
Party
1)
Revise configuration
tables for ADAM based
on feedback
2/18
Deccan and PFA
2)
Work with client to get a
final approval of
apparatus deployment
and gather some key
information to calibrate
ADAM
1/19
Deccan and PFA
3)
Process CAD and map
data
1/20
Deccan and PFA
4) Create routing files 1/21
The routing files
are created from
the streets
network
Deccan
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Tasks
Task
duration/Time
from project
start date
(in estimated
working days)
Notes
Responsible
Party
5) Build ADAM 3/24
ADAM is built by
combining the
incidents, map
layers and
configuration
tables
Deccan
6) Calibrate ADAM 2/26
ADAM is
calibrated to
match historical
performance
Deccan
7) ADAM Calibration tests 1/27
The calibration
result is tested by
comparing
projected scores
with actual
scores in CAD
Analyst
Deccan
8) Create ADAM scenarios 1/28
Deccan
9) Test ADAM 1/29 Deccan
10) Deliver and Install ADAM 1/30 Deccan and PFA
11)
Training on ADAM via
Microsoft Live Meeting
1/31
Deccan and PFA
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BARB
BARB can be built concurrently with CAD Analyst and ADAM, using a subset data provided by PFA for
CAD Analyst. A list of the associated tasks is listed below. Please note that each working day includes a
minimum of 8 hours. Estimated days for each task vary depending on the project size, complexity,
extent of scope and requirement. Some tasks are dependent on PFA returning requested information in
a timely manner. Therefore, the following task list can only be representative of a typical build and must
be more precisely developed once the specific requirements of PFA are understood.
Task
Estimated
task
duration
(days)
Estimated time
from project
start date
(working days)
Responsible Party
1) Project kickoff
1 1
Deccan
2) Assign project manager PFA
3)
Retrieve and upload raw map
data in specified format
10 11
PFA
4)
Retrieve all business rules for
agency
PFA
5) Build up to 3 BARB scenarios 5 26 Deccan
6)
Deliver BARB to client via the
FTP site (or other arranged
method) and provide
installation instructions
1 27 Deccan
7)
Provide Training Via Microsoft
Live Meeting
1 28 Deccan and PFA
28
8) Schedule of Rates and Cost by Task
Rates are inclusive of all labor needed to provide the tasks listed in Section 1 and the deliverables listed
in Section 2. As such, detailed “line item” costs for components/phases of the project do not apply.
CAD Analyst/ADAM Quote
29
BARB Quote
As detailed in the above quotes, the total project cost for CAD Analyst/ADAM & BARB is $174,230.
30
Hardware Requirements for CAD Analyst, ADAM, and BARB
Deccan does not supply any of the hardware required to run the applications. The below chart contains
minimum and recommended hardware requirements needed to run CAD Analyst (exclusive of the Auto
Data Updater), ADAM, and BARB.
Auto Data Updater Requirements
The Auto Data Updater gives the user the ability to pull data directly from the CAD/RMS database into
the application, making it available for immediate analysis. This feature will require additional resources
from PFA, as listed below.
Server:
The Auto Data Updater needs a database instance to be created for copying, storing and
processing data. This database can be hosted in the CAD Server or any other database server in
the network. If it is not hosted in the database server where the CAD database resides, then
the connection information for this new database server is required. The name, username and
password for this new ADU database is given below.
1. Create an ADU database for storing data queried from the Source database. The initial
size of the database should be at least 1 GB with an auto-grow option.
2. Create a username and password with full access permission to ADU database and read
permission to the Source database.
Workstation:
1. Connection to the ADU database server and the CAD database server by the network
2. User must have permission to install the Auto Data Updater utility
3. User must have permission to read and write to the 'Program Files' folder
Hardware Requirements:
Small business Server (IBM/HP/DELL with RAID 5) or (Existing Database Server)
1. RAM (4 GB)
2. HDD (250 GB X 2)
3. Keyboard, mouse, monitor and CD/DVD drives, etc.
4. High speed network card 100 mbps or above
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Software Requirements:
1. Windows Server Operating System (or any other OS already installed)
2. Database Server software (Oracle/SQL Server/MySQL)
3. CAD Analyst/ADAM
4. MapInfo Professional
5. Anti-Virus Security Software
32
Appendix A – CAD Data needed by Deccan International for CAD Analyst,
ADAM and BARB
CAD Data
Deccan will require at least two years of historic CAD data. As a result, if PFA has changed CAD systems
recently, Deccan would require CAD data from the previous CAD system as well as the current CAD
system.
Incidents and Responses
Data on both incidents and responses is needed. An incident is a call for emergency, such as “Brush Fire
on 2000 Main Street on 01/02/98 at 01:05:25”. Responses correspond to the various units that respond
to that incident, one response for each responding unit. Thus, for the above incident example,
responses would be those corresponding to units E1, E3, M5, etc. that responded to that incident.
Incident data contains incident-specific information such as incident number, incident type, incident
location and incident date. Response data contains response-specific information such as unit id, unit
name, unit quarters, and all the time stamps associated with the unit response. Deccan would like to
obtain incidents and response data for the past 2 years. THE CLIENT would provide the incident and
response data as it appears in the CAD or RMS system without filtering any fields in delimited ASCII text,
DBF or Access (.mdb) format. Deccan prefers not to use excel format due to its size limitations and
tendency to convert text fields to dates. Deccan also requests THE CLIENT to provide field descriptions
for the data.
Units and Incident Types Related Data
In addition to the CAD incident and response data specified above, Deccan wishes to obtain any
supporting tables in the CAD or RMS system, or any documents describing units and/or incident types.
The purpose of this data is as follows:
• To obtain the current units in THE CLIENT department, including their location(s) and
capabilities.
• To obtain the incident type descriptions so that Deccan can categorize each incident into a
particular incident type group (for example, Structure Fire, ALS, BLS, etc.).
Deccan also requests THE CLIENT to provide the following:
• A list of units within THE CLIENT department, with a description of their type and their primary
quarters.
• A list of capabilities for each unit-type (i.e. what they can respond as). For example, whether it
is an engine, if EMTs or ALS providers (Paramedics) are on the unit, etc.
• A list of all the incident types assigned by the CAD system, with a description of each incident
type. If available, Deccan also requests THE CLIENT to provide a generalized grouping of all the
incident types into common incident type groupings such as Medical (ALS), Medical (BLS),
Rescue incidents, etc.
• All fields in the CAD or RMS system relevant to units’ statuses.
33
Response Criteria
Deccan requests THE CLIENT to provide a list of response criteria that THE CLIENT wishes to be
calculated by the applications, along with their corresponding starting and the ending timestamps. If
available, Deccan also requests THE CLIENT to provide department-specific time target(s) for each
response criterion. An example of a response criterion is “First Paramedic Response Time (Time
Dispatch to Time On Scene)”. THE CLIENT can choose from the below sample response criteria or add
their own response criteria. Please note that there is a limit of 42 response criteria in CAD Analyst and a
limit of 21 response criteria in ADAM.
Sample Response Criteria
• Call Processing Time (Entry to Dispatch)
• Turnout Time of First Unit (Dispatch to En route)
• Travel Time Of First Unit (En route to On Scene)
• First Unit Total Response Time (Receipt to On Scene)
• First Unit Response Time (Dispatch to On Scene)
• First ALS Unit Response Time (Dispatch to On Scene)
• First BLS Unit Response Time (Dispatch to On Scene)
• First Paramedic Response Time (Dispatch to On Scene)
• BLS At Patient Side Response Time (Dispatch to At Patient Side)
• ALS At Patient Side Response Time (Dispatch to At Patient Side)
• First Engine Response Time (Dispatch to On Scene)
• Second Engine Response Time (Dispatch to On Scene)
• First Transport Response Time (Dispatch to On Scene)
• First Chief Response Time (Dispatch to On Scene)
• First Alarm Assignment (3E, 1L, 16FF) (Dispatch to On Scene)
34
APPENDIX B – Map Data Needed by Deccan International for CAD
Analyst, ADAM and BARB
Deccan requests THE CLIENT provide any available map layers for map processing. The maps can be
provided in ESRI shape file format, ESRI ArcInfo export format or MapInfo. tab file format. Deccan also
requires the projection information (system on which the maps are based).
• Streets: This is the most significant map layer Deccan would need, as ADAM uses this streets file to
perform routing. THE CLIENT is expected to ensure that the street network provided has good
connectivity and is very close to the actual street network in the service area. The following
information for each street line needs to be identifiable:
Street name
Co-ordinates of starting and ending nodes
From and to address ranges for the left and right sides of the segment
Alias street name, if any
One-way info
Speed limit
F-level and Z-level, if any
• Jurisdiction boundary: The polygon layer that defines the jurisdiction boundary or THE CLIENT
service area boundaries.
• Dispatch Grids / Boxpolys: The polygon layer would enable Deccan to build CAD Analyst and ADAM
response zones.
• Census Tracts or any similar polygon layers: Census tracts or any other polygon layers available for
THE CLIENT service area.
• Fire/EMS Stations: A map layer corresponding to the current Fire/EMS station locations in THE
CLIENT jurisdiction and any mutual aid station locations THE CLIENT would like to model.
• Possible Fire/EMS station locations: A map layer corresponding to the future Fire/EMS station
locations or any possible station locations planned to be built in the future within the Fire/EMS
jurisdiction.
• Point layers of significant buildings such as schools, hospitals, shopping centers and landmarks.
These layers would greatly assist in performing a hazard analysis for the jurisdiction.
• Major natural divisions: Polygon layers for lakes and parks. This would enable a CAD Analyst/ADAM
user to easily grasp why estimates of time to “seemingly near” locations is high.
Please zip the maps using a utility such as “WinZip” before sending to Deccan.
35
Vendor Statement
36
Insurance
preparation of data
so that it can be
used with
standardized
Deccan algorithms.
Deccan
2)
Engineering to
Configure ADU
5/10
Engineering will
create/modify the
ADU code based on
PFA’s unique client
database.
Deccan
7)
Build the base
configuration tables
driving CAD Analyst
1/7 Deccan
8)
Incorporate any
revisions the
department may
request after review of
configuration tables
1/8
Deccan will work
with client to get
approval
Deccan and PFA
9)
Finalize map layers to be
used in application
1/9
Deccan will work
with client to get
approval
Deccan and PFA
10)
Process map data based
on client requirements
1/10 Deccan
11)
Geocode incidents from
the CAD data
1/11
Plot CAD
incidents
Deccan