HomeMy WebLinkAboutRESPONSE - RFP - 7443 CUSTODIAL CLEANING FOR TRANSFORT FACILITIES (2)12/10/2012
arsty
Facility Services
Janitorial • Maintenance • Construction
� 1 ,
p�l,illl iil�i
We clean it We fix it We build It
12/10/2012
� ll t1 8 OOO facilities comprising
2 P miI Iion `f'in48
states
is
4.1 •t '
A.s.
Al
Our Services
• Maintenance
— Mendvman seMw, Dlumbing, elecWol, bndsnping
isJanitorial
y
� '"
— lanitorlal,
— Carpets JOver 55 million squarefeet)
— hard floors,
— Uean room services
`
— Cement cleaning
— Windowcleaning
— Elector cleaning
— The/had floor restoration
— Light Industrial
— Recvclingservlce
— Pandemic Pm)ectium
— constructioncl—up
— Computer mom cleaning
4
• Commercial Construction
— schools, Retail, Tenant buildouts
2
12/10/2012
1. We seek first the voice of the
customer.
2. We use a structured approach to
solve facility service problems.
3. We target waste (cost) and
variation with Lean Sigma.
4. We maximize service stability &
sustainability w/ JonOPS® & SHAPE.
S. We measure and improve.
12/10/2012
Our Approach
CLOSET STANDARD I am Disciplined
4
12/10/2012
Visual Process Management
�� %� •�� _ --- aumav
ulurouserrat - e `"^�,
- -A%iL:, -f
HAZCU
IS:&, J
Our Approach
Our Approach to People
Elevate Cleaners 3 Levels of Training Behavior Reinforcement
A
.1tv
ComrlGWon ro,naety
Creetl IanOPS UVU cartHl[atlon-Paltive relnlorcement
Unique uniforms - %int el Contact ".1—g Social & lan911,1 —d,
-Speclallxad roles-Tralr�eiOPS PrMreszwe counselln8 b�
urberpertarmen
- 3 Leveh TrNning
We Eliminate DOWNTIME to Lower Cost
wastes in janitorial operations.
D.fast. In M. servk. mex add cost, .eaa or wessed lime
OV.r cl..ning production
Wahl ng .n cl..mng pr.—
Non-Utilising cleaners in productbn Improvements
Transporting c1,,,w, equipment and proaucss
InV.ntory Carrying a.ces.iv. Inventories
Motion Incle.ners Ilow en0 ergonpml<that wanes Hme
Exc..s Exp.ctations comp.od t. o..ntng.....
3
12/10/2012
We Leverage Technology to Lower Cost
Back pink .--
through our process
achieve 20,000W
Chariotride-on
vacuums enable
30,000 W
Restroom cleaning
machinesthat
High capacity maids
cart reduce return
trips
Seat in multiple "green sustainability"
councils.
ISSA CIMS-Green Building standards
and with honors (www.issa.com/CIMS)
CI%S
18,000 facilities nationwide converted
chemicals and processes
N
100,000 ft' LEED-NB Platinum
OI \"Ik^
corporate facility
Ashkin Group "Green Leader" Award
HHPC Dal
Member of USGBC
12/10/2012
Our History and Values
• Why We Are Different
— Voice of the Customer
— lanOPS, Clean for S.H.A.P.E.
— Eliminate D.O.W.N.T.I.M.E.
— Green Cleaning
Recycling lnitlatives
— We Take Ownership
• Importance to Varsity
Varsity