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HomeMy WebLinkAboutRFP - 7349 CEMETERY SOFTWARE (2)City0f iFinancial Services Division 216 N. Mason St. 2nd Floor 6rt Collinsurchasing PO Box 580 !� Fort Collins, CO 80522 970.221.6775 PUrchasin 970.221.6707 - - y icgov. com/purchasing REQUEST FOR PROPOSAL 7349 Cemetery Software The City of Fort Collins (City) is seeking a vendor for Cemetery Software, Consulting, and project administration. This partnership will work with City staff to plan, configure and deploy Cemetery Software and migrate existing content from our existing site, set up new functionality and create efficiencies. Written proposals, six (6) copies, will be received at the City of Fort Collins' Purchasing Division, 215 North Mason St., 2nd floor, Fort Collins, Colorado 80524. Proposals will be received before 3:00 p.m. (our clock), March 21, 2012 and identified as Proposal No. 7349. If delivered, they are to be sent to 215 North Mason Street, 2nd Floor, Fort Collins, Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, CO 80522-0580. Questions concerning the scope of the project should be directed to Project Manager Mike Calhoon, Parks, (970) 416-2079 or mcalhoon�fcgov.com . Questions regarding bid submittal or process should be directed to Ed Bonnette, CPPB, C.P.M., Buyer (970) 416-2247 or ebonnetteafcgov.com . A copy of the Proposal may be obtained as follows: Download the Proposal/Bid from the BuySpeed Webpage, www.fcgov.com/eprocurement 2. Come by Purchasing at 215 North Mason St., 2nd floor, Fort Collins, and request a copy of the Bid. The City of Fort Collins is subject to public information laws, which permit access to most records and documents. Proprietary information in your response must be clearly identified and will be protected to the extent legally permissible. Proposals may not be marked `Proprietary' in their entirety. Information considered proprietary is limited to material treated as confidential in the normal conduct of business, trade secrets, discount information, and individual product or service pricing. Summary price information may not be designated as proprietary as such information may be carried forward into other public documents. All provisions of any contract resulting from this request for proposal will be public information. Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council, shall have a financial interest in the sale to the City of any real or personal property, equipment, material, supplies or services where such officer or employee exercises directly or indirectly any decision - making authority concerning such sale or any supervisory authority over the services to be rendered. This rule also applies to subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment, kickback or any items of monetary value from any person who has or is seeking to do business with the City of Fort Collins is prohibited. RFP 7349 Cemetery Software Page 1 of 19 References The Project Manager will check references using the following criteria. The evaluation rankings will be labeled Satisfactory/Unsatisfactory. QUALIFICATION STANDARD Overall Performance Would you hire this Professional again? Did they show the skills required by this project? Timetable Was the original Scope of Work completed within the specified time? Were interim deadlines met in a timely manner? Was the Professional responsive to client needs; did the Completeness Professional anticipate problems? Were problems solved quickly and effectively? Budget Was the original Scope of Work completed within the project budget? Job Knowledge If a study, did it meet the Scope of Work? PLEASE GO TO www.fcgov.com/purchasing TO REGISTER IN OUR E- PROCUREMENT SYSTEM FOR FUTURE BID OPPORTUNITIES! BE SURE TO SELECT ALL APPROPRIATE COMMODITY CODES. COMMODITY CODES USED FOR THIS RFP: 918-29 Computer Software Consulting 918-30 Computer Network Consulting RFP 7349 Cemetery Software Page 10 of 19 PROFESSIONAL SERVICES AGREEMENT WORK ORDER TYPE THIS AGREEMENT made and entered into the day and year set forth below by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and WITNESSETH: , hereinafter referred to as "Professional'. In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Professional agrees to provide services in accordance with any project Work Orders for , issued by the City. A blank sample of a work order is attached hereto as Exhibit "A", consisting of ( ) pages and is incorporated herein by this reference. The City reserves the right to independently bid any project rather than issuing a Work Order to the Professional for the same pursuant to this Agreement. 2. The Work Schedule. The services to be performed pursuant to this Agreement shall be performed in accordance with the Work Schedule stated on each Work Order. 3. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated as specified on each Work Order. Time is of the essence. Any extensions of any time limit must be agreed upon in writing by the parties hereto. 4. Contract Period. (Option 1] This Agreement shall commence , 20 and shall continue in full force and effect until 20 , unless sooner terminated as RFP 7349 Cemetery Software Page 11 of 19 herein provided. In addition, at the option of the City, the Agreement may be extended for additional one year periods not to exceed ( ) additional one year periods. Renewals and pricing changes shall be negotiated by and agreed to by both parties. The Denver Boulder Greeley CPIU published by the Colorado State Planning and Budget Office will be used as a guide. Written notice of renewal shall be provided to the Professional and mailed no later than ninety (90) days prior to contract end. 5. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Professional. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this agreement shall be effective when mailed, postage prepaid and sent to the following address: Professional: City: With Copy to: City of Fort Collins City of Fort Collins Attn: Attn: Purchasing PO Box 580 PO Box 580 Fort Collins, CO 80522 Fort Collins, CO 80522 In the event of any such early termination by the City, the Professional shall be paid for services rendered prior to the date of termination subject only to the satisfactory performance of the Professional's obligations under this Agreement. Such payment shall be the Professional's sole right and remedy for such termination. 5. Design, Project Insurance and Insurance Responsibility. The Professional shall be responsible for the professional quality, technical accuracy, timely completion and the coordination of all services rendered by the Professional, including but not limited to designs, plans, reports, specifications, and drawings and shall, without additional compensation, RFP 7349 Cemetery Software Page 12 of 19 promptly remedy and correct any errors, omissions, or other deficiencies. The Professional shall indemnify, save and hold harmless the City its officers and employees, in accordance with Colorado law, from all damages whatsoever claimed by third parties against the City and for the City's costs and reasonable attorney's fees arising directly or indirectly out of the Professional's negligent performance of any of the services furnished under this Agreement. The Professional shall maintain commercial general liability insurance in the amount of $500,000 combined single limits and errors and omissions insurance in the amount of 7. Compensation. In consideration of services to be performed pursuant to this Agreement, the City agrees to pay Professional on a time and reimbursable direct cost basis designated in Exhibit "B", consisting of ( ) page(s), attached hereto and incorporated herein by this reference. At the election of the City, each Work Order may contain a maximum fee, which shall be negotiated by the parties hereto for each such Work Order. Monthly partial payments based upon the Professional's billings and itemized statements are permissible. The amounts of all such partial payments shall be based upon the Professional's City -verified progress in completing the services to be performed pursuant to the Work Order and upon approval of the Professional's direct reimbursable expenses. Final payment shall be made following acceptance of the work by the City. Upon final payment, all designs, plans, reports, specifications, drawings, and other services rendered by the Professional shall become the sole property of the City. 8. City Representative. The City will designate, prior to commencement of work, its project representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the project. All requests for contract interpretations, change orders, and other clarification or instruction shall be directed to the City Representative. RFP 7349 Cemetery Software Page 13 of 19 9. Project Drawings. Upon conclusion of the project and before final payment, the Professional shall provide the City with reproducible drawings of the project containing accurate information on the project as constructed. Drawings shall be of archival, prepared on stable mylar base material using a non -fading process to provide for long storage and high quality reproduction. "CD" disc of the as -built drawings shall also be submitted to the owner in and AutoCAD version no older then the established city standard. 10. Monthly Report. Commencing thirty (30) days after Notice to Proceed is given on any Work Order and every thirty days thereafter, Professional is required to provide the City Representative with a written report of the status of the work with respect to the Work Order, Work Schedule and other material information. Failure to provide any required monthly report may, at the option of the City, suspend the processing of any partial payment request. 11. Independent Contractor. The services to be performed by Professional are those of an independent contractor and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Professional's compensation hereunder for the payment of FICA, Workers' Compensation, other taxes or benefits or for any other purpose. 12. Personal Services. It is understood that the City enters into this Agreement based on the special abilities of the Professional and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Professional shall neither assign any responsibilities nor delegate any duties arising under this Agreement without the prior written consent of the City. 13. Acceptance Not Waiver. The City's approval of drawings, designs, plans, specifications, reports, and incidental work or materials furnished hereunder shall not in any way relieve the Professional of responsibility for the quality or technical accuracy of the work. The City's approval or acceptance of, or payment for, any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement. RFP 7349 Cemetery Software Page 14 of 19 14. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this agreement, such party may be declared in default. 15. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non -defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non -defaulting party for the non -defaulting party's reasonable attorney fees and costs incurred because of the default. 16. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 17. Law/Severability. The laws of the State of Colorado shall govern the construction, interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 18. Prohibition Aoainst Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et. seq., Professional represents and agrees that: a. As of the date of this Agreement: 1. Professional does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Professional will participate in either the e-Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, RFP 7349 Cemetery Software Page 15 of 19 108th Congress, as amended, administered by the United States Department of Homeland Security (the "e-Verify Program") or the Department Program (the "Department Program"), an employment verification program established pursuant to Section 8-17.5-102(5)(c) C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Professional shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that knowingly employs or contracts with an illegal alien to perform work under this Agreement. C. Professional is prohibited from using the e-Verify Program or Department Program procedures to undertake pre -employment screening of job applicants while this Agreement is being performed. d. If Professional obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Professional shall: 1. Notify such subcontractor and the City within three days that Professional has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Professional shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Professional shall comply with any reasonable request by the Colorado Department of Labor and Employment (the "Department") made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Professional violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Professional shall be liable for actual and consequential damages to the City arising out of Professional's violation of Subsection 8-17.5-102, C.R.S. RFP 7349 Cemetery Software Page 16 of 19 g. The City will notify the Office of the Secretary of State if Professional violates this provision of this Agreement and the City terminates the Agreement for such breach. t9. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit "C", consisting of page(s), attached hereto and incorporated herein by this reference. RFP 7349 Cemetery Software Page 17 of 19 THE CITY OF FORT COLLINS, COLORADO 0 James B. O'Neill II, CPPO, FNIGP Director of Purchasing & Risk Management Date: ATTEST: City Clerk APPROVED AS TO FORM: Assistant City Attorney (Insert Professional's name] or (Insert Partnership Name] or [Insert individual's name] or Doing business as [insert name of business] al Title: CORPORATE PRESIDENT OR VICE PRESIDENT Date: ATTEST: Corporate Secretary (Corporate Seal) RFP 7349 Cemetery Software Page 18 of 19 EXHIBIT "A" WORK ORDER FORM PURSUANT TO AN AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND DATED: Work Order Number: Purchase Order Number: Project Title: Commencement Date: Completion Date: Maximum Fee: (time and reimbursable direct costs): Project Description: Scope of Services: Professional agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Professional Services Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Professional Services Agreement and this work order (including the attached forms) the Professional Services Agreement shall control. The attached forms consisting of _ (_) pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given. Professional By: Date: City of Fort Collins By: James B. O'Neill II, CPPO, FNIGP Director of Purchasing and Risk Management (over $60,000.00) Date: RFP 7349 Cemetery Software Page 19 of 19 Collusive or sham proposals: Any proposal deemed to be collusive or a sham proposal will be rejected and reported to authorities as such. Your authorized signature of this proposal assures that such proposal is genuine and is not a collusive or sham proposal. The City of Fort Collins reserves the right to reject any and all proposals and to waive any irregularities or informalities. Sincerely, James B. O'Neill II, CPPO, FNIGP Director of Purchasing & Risk Management RFP 7349 Cemetery Software Page 2 of 19 REQUEST FOR PROPOSAL 7349 Cemetery Software GENERAL DESCRIPTION The City of Fort Collins (City) is seeking a vendor for Cemetery Software, Consulting, and project administration. This partnership will work with City staff to plan, configure and deploy Cemetery Software and migrate existing content from our existing site, set up new functionality and create efficiencies. Once implemented, the consultant will troubleshoot issues with the implementation. Companies selected by the City may also serve in an advisory/consultative role for future related projects. BACKGROUND The Cemetery Division includes two municipal cemeteries., with over 49,000 spaces, performing 200 burials annually, generating over $300,000 in revenues through fees. The City's Cemetery Division keeps records of all the people buried in the cemetery, ownership, and other information specific to managing the cemetery. Since it's designation as "Historical" in 2008 our goal is to obtain a software program that will allow employees to easily input information into a database and provide a simple interface for retrieving the information through canned and ad - hoc reporting. (Number of G/L and Revenue accounts.) Current chart of accounts configuration: XXX-XXXXXX-XXXXXX-XXXXX-XXXXXX (fund=3, cost center=6, object=6, project=5, subcode=6; total=26 digits) The City's Parks Department, in partnership with the Management Information Services (MIS) Department is looking for creative proposals for flexible pricing models that can provide the necessary application consulting support. In addition, the City of Fort Collins allows other Public Agencies the opportunity to purchase off the Award for this Bid, at the option of the Awarded Vendor(s). Other public agencies that are members of the Colorado Multiple Assembly of Procurement Officials (MAPO) cooperative purchasing group may contact the awarded vendor(s) with a desire to piggyback on the resulting contracts as a cooperative user. Current Environment The current cemetery management application was originally developed in Paradox, then piped to Microsoft Access 2.0 and later Access 97. The application is used to track spaces/plots, customers, contracts, interment information and payments, with no direct integration with the city's financial /accounting system or electronic payment processing, and GIS/mapping. The original database developer is no longer available and no documentation is available. RFP 7349 Cemetery Software Page 3 of 19 SCOPE OF WORK The City of Fort Collins (City) is in need of a Cemetery Software architect/developer who can assess the current environment and recommend a future infrastructure and design that will meet CFC's needs and resources. In this context "resources" should be assumed as both human and financial. This work is to be completed as soon as possible and, depending on need, can be conducted on -site or remotely. The following list is intended to define the scope of the services that are most likely to be requested during the length of the contract. There could be other, Cemetery Software/Applications services required. Required Services/Deliverables: 1) We currently are seeking software/application which is capable of integrating with existing internal systems i.e. Oracle JD Edwards Enterprise System (finance and accounting), GIS mapping, and provide integrated electronic payment processing that meets all current PCl/DDS standards. Integration with internal systems will ensure that no double entry of data occurs. 2) Relational database with graphical user interface. 3) Simultaneous access, multi-user environment with user/group based permissions. 4) Strong -password support with forced password rotation, requiring unique passwords. 5) Audit trail logging and reporting. Must log financial functions as well as changes to transactions. 6) Provide geographic mapping features that will provide a higher level of service to the citizens. In addition this system must also include a kiosk feature to allow citizens to access our database from our two office locations after hours. 7) Canned and Ad -hoc reporting functionality is required for this software. Additional reporting tools such as Crystal Reports may be accepted. 8) Ability to export information using the asci/delimitied or csv format. 9) Payment receipts must be printable or able to be e-mailed using the Outlook client or SMTP. Receipts shall be in the PDF format. Each credit card transaction should provide an authorization receipt and a customer copy. Credit card numbers must be masked, displaying only the last four digits of the credit card number. 10) Must be able to accept partial payments. Unpaid balances shall be applied to the customer account where the system can report using the aging method. 11) The ability to produce billing statements. Statements should be formatted for window style envelopes with an option to e-mail using the Windows Operating system default mapi client. 12) Ability to handle different types of taxes and must produce a tax report. RFP 7349 Cemetery Software Page 4 of 19 13) Computes "change due" automatically. 14) Ability to control an electronic cash drawer and 40 column receipt printer. 15) Vendor to provide the customer with a usb MSR device. Minimum of (2) two devices. 16) Cash Receipts journal reporting by employee/user. 17) Credit card settlement • report capabilities. 18) Envelopes, labels and letter capability, which is capable of providing form letters and mailing labels functionality utilizing Avery label definitions. 19) Mapping requirements include not only physical layout of the cemeteries but also grave spaces and any utilities located within the cemeteries, including irrigation lines, valves and controls. 20) The ability to attach digital photos to a customer record. 21) The following specific reports and functions must be included in the base product: a. Interment report - - alpha, by year, by section. b. Owner report - current; and history of ownership beyond just last owner. c. Graves for sale report - both cemetery locations, and by sections in each. d. Receipts - No Rights of Interment or Interment Services needed for contract payments, foundation orders, misc. e. Transactions - full pay and 2-year contracts. f. Contract payment coupons. g. Interment listings by select last name. h. Owners listings by last name. i. Ability to Include obituary in customer record. j. Ability to include monument/marker pictures in customer record. k. Lot cards - ability to change; print copies of layout, burial information, and ownership notes on a single sheet of paper. I. Section Maps - ability to change or modify. m. Foundation orders. n. Reservations — generate map for crew, and all forms needing signatures of family. RFP 7349 Cemetery Software Page 5 of 19 o. Request for attention form - and response information. p. Weekly deposit recap report (2 pages). q. Transfer forms - regular and affidavit. r. Listing agreement. s. 60 day hold form - program must generate letter before time expires. t. Historical Contacts - each space, reports based on recent contacts for future space reclamation. u. Ability to add/create spaces — i.e. additional cremains; new columbariums/cremains gardens; new developed/layed out sections at cemetery. 22) Online Help with context sensitive capabilities. 23) Database conversion options must be included in your proposal. 24) Maintenance plans must be included in your proposal. ASA's should be on an annual basis. 25) The preferred backend database shall be Microsoft SQL 2008. 26) The software shall run on a Microsoft Windows XP Professional or Windows 7 operating system, as a member of a Microsoft Active Directory 2008 Domain. Should not require Local Administrator access. 27) The software shall support all Windows based printers, local or networked. 28) All server -based application should have support for hardware RAID level 5 or better. 29) User and management reference guides shall be provided at the time the software is delivered. 30) Statement of compliance for Year 2000. 31) Upon delivery a copy of license agreement must be provided for submittal to the City's software licensing team. Users > Total — (8) eight GUI users, with internet (web) access for customer inquiries, including kiosk access. > Concurrent — 5 RFP 7349 Cemetery Software Page 6 of 19 PROPOSAL SUBMITTAL REQUIREMENTS: The City of Fort Collins shall not reimburse any firm for costs incurred in the preparation and presentation of their proposal. In order to simplify the review process and maximize the degree of comparative analysis, the RFP Response should be organized in the following manner: 1. Methods and Approach: Describe your expected or recommended approach, including a clear and detailed description of your proposed "cutover strategy". Describe the anticipated interaction with the City. Provide an outline of your anticipated schedule for completing consultant tasks. 2. Deliverables: Given the list above under Required Services/Deliverables, provide us with your plan to achieve them (not to exceed two pages). 3. Qualifications and Experience: Provide relevant information regarding previous experience related to this or similar Projects, to include the following (Please limit this to a maximum of two pages!): • Brief Company History including time in business • Experience in Cemetery Software installation, set-up and configuration • Minimum of three years experience working with Cemetery Software implementation and design. • Minimum of three similar projects that demonstrate experience in an organization that successfully implemented or started a Cemetery Software Deployment in a contract of a year or more in the last 2 years. Name, address, and phone number of agency contact overseeing the planning effort. 4. List of Project Personnel: This list should include the identification of the contact person with primary responsibility for this contract, the personnel proposed for this contract, and any supervisory personnel, including partners and/or sub consultants, and their individual areas of responsibility. A resume for each professional and technical person assigned to the contract, including partners and/or sub consultants, shall be submitted. The resumes shall include at least three references from previous assignments. 5. Organization Chart/Proposed Project Team: An organization chart containing the names of all key personnel and sub consultants with titles and their specific task assignment for this contract shall be provided in this section. NOTE: Any Personnel Changes within the awarded Contract will need to be approved by the City of Fort Collins Project Manager. 6. Availability: Describe the availability of project personnel to participate in this project in the context of the consultant firm's other commitments. 7. Estimated Hours by Task: Provide estimated hours for each proposed or optional task, including the time required for meetings, conference calls, etc. 8. Schedule of Rates and Cost by Task: Provide a schedule of billing rates by category of employee to be used during the term of the contract, and an anticipated cost of each task identified in the section Required Services/Deliverables or for tasks that are recommended as part of this planning effort. All direct costs (i.e., travel, printing, RFP 7349 Cemetery Software Page 7 of 19 postage, etc) specifically attributed to the project and not included in the billing rates must be identified. Vendor Statement: I have read and understand the specifications and requirements for this bid and I agree to comply with such specifications and requirements. I further agree that the method of award is acceptable to my company. I also agree to complete PROFESSIONAL SERVICES WORK ORDER AGREEMENT with the City of Fort Collins within 30 days of notice of award. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next highest rated firm. NOTE: VENDOR STATEMENT IS TO BE SIGNED & RETURNED WITH YOUR PROPOSAL. FIRM NAME: ADDRESS: EMAIL ADDRESS: PHONE: BIDDER'S NAME: SIGNATURE: PRIMARY SERVICES ISSUES CONTACT: TELEPHONE: FAX: EMAIL: CELL: BACKUP: Award and Contract Process EMERGENCY: 1. The City reserves the right to award directly as a result of the written proposals. The City may or may not opt to conduct oral interviews. 2. The selected Contractor shall be expected to sign the City's standard Professional Services Work Order Agreement prior to commencing Services (see sample attached to this Proposal). The contract(s) will be awarded for one year with annual reviews and potential one-year extensions up to a maximum five-year period. 3. The City reserves the right to negotiate with any vendor as meets the needs of the City. The City reserves the right to reject any or all proposals, and to waive any irregularities. RFP 7349 Cemetery Software Page 8 of 19 Review and Assessment Proposals will be evaluated on the following criteria. These criteria will be the basis for review of the written proposals and any optional interview session. The rating scale shall be from 1 to 5, with 1 being a poor rating, 3 being an average rating, and 5 being an outstanding rating. WEIGHTING FACTOR QUALIFICATION STANDARD Does the proposal show an understanding of the project 2.0 Scope of Proposal objective, methodology to be used and results that are desired from the project? Do the persons who will be working on the project have 2.0 Assigned Personnel the necessary skills? Are sufficient people of the requisite skills assigned to the project? Can the work be completed in the necessary time? Can the target start and completion dates be met? Are other 1.0 Availability qualified personnel available to assist in meeting the project schedule if required? Is the project team available to attend meetings as required by the Scope of Work? 1.0 Motivation Is the firm interested and are they capable of doing the work in the required time frame? Do the proposed cost and work hours compare favorably 2.0 Cost and Work Hours with the Project Manager's estimate? Are the work hours presented reasonable for the effort required in each project task or phase? Does the firm have the support capabilities the assigned 2.0 Firm Capability personnel require? Has the firm done previous projects of this type and scope? RFP 7349 Cemetery Software Page 9 of 19