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HomeMy WebLinkAbout114178 DELL MARKETING LP - CONTRACT - PURCHASE ORDER - 9125034Pap.? yLd � S 6l ` VY 3°� / H.sc�a-
Dell is pleased to offer this Storage Swap Promotion (the "Promotion") where upon the purchase of Dell EqualLogic
or Dell Compellent products ("Dell Storage") and the return to Dell (through the Pick Up process described below)
of any storage array that is eligible under the Promotion ("Replaced Boxes" or "Equipment), a Customer may
receive an amount ("Amount") of three -hundred and fifty -dollars ($350) per terabyte of rated capacity contained in
the Replaced Boxes (capacity to be validated by Dell upon receipt), up to a maximum of the number of terabytes of
rated capacity of Dell Storage purchased by the Customer. Such Amount shall be paid in the form of (i) an account
credit if you are a Direct Customer or (ii) a check if you are an End User, as that term is defined below. Such
Amount will be provided to Customer, as that term is defined below, if the following conditions are met ("Payment
Conditions"): 1) Customer complies with the Customer Responsibilities outlined below; 2) Pick Up of Replaced
Boxes is completed within ninety (90) days from the date of Dell's original invoice to you (if you are a Direct
Customer) or to the Dell PartnerDirect channel partner (if you are an End User) for the Dell Storage equipment; 3)
Customer must complete this Acknowledgement Form at the same time as the Purchase Order for the new -Dell
Storage products; and 4) End User must complete the Vendor Maintenance Form provided by Dell. Customer
acknowledges and agrees that the Amount is forfeited if any of the Payment Conditions are not satisfied. Any
credit issued in connection with the Promotion can be used to purchase any Dell branded products at standard list
price for up to one hundred and eighty (180) days after the credit has been earned. Credits not used within one
hundred and eighty (180) days of issuance shall expire and become unusable. All eligibility to Amount shall be
subject to the Payment Conditions and the Promotion terms and conditions.
This Customer Acknowledgement Form ("Form") is accepted and made by customer who purchase Dell Storage
directly from Dell ("Direct Customer") or from a Dell Partner -Direct channel partner ("End User')( Direct Customers
and End Users are referred collectively as "Customer"). By participating in the Promotion, Customer agrees to be
bound by all terms and conditions set forth in this Form. This Promotion is provided in connection with Dell's
Commercial Terms of Sale ("CTS"), which can be obtained at www.dell.com/terms and in hardcoov from Dell upon
re uest and is incorporated by reference in its entirety herein. Customer acknowledges having read and agrees to
be bound by such online terms. Nothing herein, including your participation in this Promotion, alters payment terms
defined in the CTS related to the Direct Customer's purchase of Dell Storage products. In the event of a conflict
between the provisions set forth in this Form and the CTS, Customer hereby agrees the provisions set forth in this
Form shall govern for transactions relating to the Promotion only. Any terms on your purchase order shall be given
no force or effect, and no terms of a purchase order that conflict with this Form shall be binding on Dell.
As used in this Form, the following definitions will apply:
a. "Dell's Logistics Provider" will mean logistics provider acting on instructions from Dell.
b. "Pick Up" will mean the collection process for Replaced Boxes from the Site.
c. "Site" will mean the Customer designated location at which the Pick Up is to be performed.
Replaced Boxes Pick Up
1. Scheduling.
a. -Pick Up. Dell will assign Dell's Logistics Provider for Pick Upend shipping of Replaced Boxes.' Dell's
Logistics Provider will contact Customer to schedule Pick Up at a mutually agreeable date and time.
The scheduling call will be made by Dell's logistics provider only after the new Dell Storage equipment
Customer purchases is shipped... All Pick Ups must be scheduled to occur not more than ninety (90)
days from the date of Dell's original invoice for the Dell Storage equipment. Pick Up will generally be
scheduled no earlier than three (3) business days after the date of the scheduling call.
b. Changes Two (2) business days' notice prior to the scheduled date for Pick Up is required for
changes.
2. Pick Up. Dell's Logistics Provider shall arrive at the Site, contact Customers Site representative and
complete Pick Up.
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2012Q013 Storage Swap Promotion Customer Acknowledgement Farm
Customer Responsibilities ("Customer Responsibilities")
1. General. CUSTOMER SHALL BACKUP ANY DATA OR SOFTWARE CUSTOMER DESIRES TO RETAIN
PRIOR TO EQUIPMENT BEING MADE AVAILABLE TO DELL FOR PICK UP. Neither Pick Up nor the
Promotion includes the restoration of any data or software from Replaced Boxes.
2. Data Removal. CUSTOMER SHALL REMOVE ANY AND ALL CONFIDENTIAL, PROPRIETARY,
SENSITIVE OR OTHER NON-PUBLIC DATA AND ANY THIRD PARTY SOFTWARE FROM ALL
EQUIPMENT PRIOR TO PICK UP BY DELL'S LOGISTICS PROVIDER. DELL SHALL HAVE NO
LIABILITY FOR ANY BREACHES OF CONFIDENTIALITY OR VIOLATION OF PRIVACY LAWS
RESULTING FROM CUSTOMER'S FAILURE TO REMOVE ANY SUCH DATA FROM EQUIPMENT
PRIOR TO PICK UP.
3. Pick Up. Prior to Pick Up, Customer shall:
a. declare, at time of Pick Up scheduling, any Site access issues or time restrictions;
b. remove from Replaced Boxes, and retain all loose data storage media (e.g. CD, DVD, ZIP);
c. consolidate the Replaced Boxes at each Site in a ground level location which is reasonably accessible
by the Dell Logistics Provider ("Pick Up Site");
d. provide a Site representative to direct Dell's Logistics Provider to the Replaced Boxes;
e. unpack/unbox all Replaced Boxes and clearly segregate such Replaced Boxes from equipment not for
Pick Up (please note: if Replaced Boxes are packed or boxed by Customer prior to Pick Up, Dell may
require the Pick Up to be rescheduled at Customer's expense);
f. verify Replaced Boxes contains only computer hardware and no other products, materials, packaging
or boxes;
g. terminate or transfer all licenses associated with third party software (including but not limited to any
theft deterrent contained in or on Replaced Boxes); and
h. Verify Replaced Boxes are complete, properly assembled and meet all Promotion configuration criteria.
The Amount may be reduced or eliminated if Replaced Boxes are dissembled (for example, hard
drives, memory or cards missing from the system) or incomplete. Hard drives may be removed and
destroyed by the Customer.
4. Customer Warranty. Customer represents and warrants as follows: (a) Customer has good and
marketable title to the Replaced Boxes free and clear of all liens, claims and encumbrances of any kind; (b)
Customer has removed all confidential, proprietary, sensitive or other non-public data from Replaced
Boxes; (c) Customer is duly authorized to sell or otherwise transfer such Replaced Boxes and that such
sale or transfer shall not result in a breach by Customer of any agreement or judgment binding upon
Customer; and (d) unless otherwise disclosed by Customer and acknowledged by Dell in writing prior to
shipping, the Replaced Boxes will be operating to the manufacturer's published specifications upon delivery
to Dell.
If Customer breaches any of its obligations or warranties set forth in this Form, in addition to any other
remedies available to Dell, Customer agrees, to the extent allowed under applicable law, to fully indemnify,
defend and hold Dell harmless and pay for all costs and fees arising from any third party claim, liability or legal
obligation asserted against or imposed upon Dell in connection with such breach, including, but not limited to
any claim relating to data that is contained in or may possibly be accessed on the Replaced Boxes. Further,
Dell shall not be obligated to provide Amount or any other benefit under the Promotion or to Pick Up any
equipment, nor be liable for any damages resulting from Customer's breach. Additionally Customer may be
liable to pay additional fees, expenses, loss or damages that may be incurred by Dell as a result of Customer's
failure to follow the prescribed Pick Up procedures. These additional fees and expenses may include, but are
not limited to time and materials costs for Dell's Logistics Providers.
Services Not Included with the Promotion
Pick up and/or recycling of Customer's packaging/boxes are not included.
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2012-2013 Storage Swap Promotion Customer Acknowledgement Form
Important Additional Information
Not Transferable. Neither the Promotion, Amount, nor Pick Up are transferable by Customer.
Dell Partners. Customer hereby acknowledges and agrees that Dell may utilize affiliates and subcontractors to
perform the Promotion or Pick Up, in whole or in part.
No Returns. Replaced Boxes cannot be returned to Customer once Pick Up occurs
No Contaminated Products. The Promotion, Amount and Pick Up will not apply or be provided for any Replaced
Box that is or has become contaminated or is suspected of being contaminated with chemicals, biological agents or
other substances that are not integral to the original new Replaced Boxes or otherwise associated with normal
office environments. Customer is liable for all costs and expenses associated with not informing Dell of any such
contamination, including, but not limited to any damage caused to Dell or its employees or subcontractors as a
result of such contaminated products.
Title. Title to Replaced Boxes will be deemed to pass to Dell or Dell's Logistics Provider upon receipt and
possession of the Replaced Boxes by Dell or Dell's Logistics Provider.
Software/Data Backup. DELL HEREBY DISCLAIMS ANY AND ALL LIABILITY FOR ANY RESTORATION OF
DATA OR SOFTWARE ON EQUIPMENT.
US Regulation of PHI. For Customers with operations in the United States or who are otherwise subject to the US
Health Insurance Portability and Accountability Act ("HIPAA"), Customer warrants and represents that prior to
providing Dell access to Replaced Boxes which have been used for processing and/or storage of Protected Health
Information as defined in 45 C.F.R. Section 160.103 ("PHI"), all PHI on such Replaced Boxes has been rendered
unusable, unreadable or indecipherable to unauthorized individuals through the use of a technology or
methodology specified by the U.S. Secretary of Health ("Secretary") by either:
(i) clearing, purging, or destroying PHI from any electronic media in a manner consistent with NIST
Special Publication 800-88, Guidelines for Media Sanitization; or
(I) encrypting PHI as defined in 45 C.F.R. 164.304 (currently the Secretary has identified the process
for encrypting data set out NIST Special Publication 800-111 as meeting this standard), or
Customer shall be responsible for confirming any updated guidance from the Secretary on how to secure PHI in
order to render it unusable, unreadable, or indecipherable to unauthorized individuals, and will comply with any
applicable guidance as it relates to PHI found on equipment or materials submitted to Dell for processing.
Healthcare Programs. Customer is solely responsible for accurately reporting any discounts as part of this
Promotion to a federal healthcare program to the extent required under any federal healthcare program.
Commercially Reasonable Limits to Scope of Promotion. Dell may refuse to provide the Promotion or Pick Up
if, in its sole discretion, the condition, size or location of the Replaced Boxes creates an unreasonable risk to Dell or
Dell's Logistics Providers or that the equipment proffered to Dell by Customer is beyond the scope of the
Promotion. Dell is not liable for any failure or delay in performance, including but not limited to delays in payment
or credit, due to any cause beyond its control.
Dell makes no (i) recommendations regarding the Customer's data removal requirements or (ii) representations
regarding the effectiveness of one method of data removal over another.
Terms and Conditions. As it relates specifically to the Promotion and services provided under this Form
only, and despite any conflicting terms in the CTS, the following terms and conditions apply:
A. Warranty. DELL MAKES NO WARRANTY AND DISCLAIMS ALL WARRANTIES AND CONDITIONS,
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER
WARRANTS THAT TITLE WILL PASS TO DELL OR DELL'S LOGISTICS PROVIDER UPON RECEIPT AND
POSSESSION OF THE REPLACED BOXES BY DELL OR DELL'S LOGISTICS PROVIDER.
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2012-2013 Storage Swap Promotion Customer Acknowledgement Form
B. Limitation of Liability. IN NO EVENT SHALL DELL OR ITS SERVICE PROVIDERS BE LIABLE
(WHETHER IN CONTRACT, TORT OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
LIABILITY, FOR ANY OF THE FOLLOWING: (I) LOSS OF PROFITS, LOSS OF BUSINESS OR
COMPLIANCE WITH THIRD PARTY REQUIREMENTS THAT MAY APPLY TO DATA ON EQUIPMENT, (II)
DIRECT, CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL OR PUNITIVE (IF APPLICABLE)
DAMAGES, (III) ANY THIRD PARTY CLAIM; (IV) DAMAGES ARISING FROM OR RELATING TO THE
CORRUPTION, LOSS, DISCLOSURE OR USE OF DATA, CONFIDENTIAL INFORMATION OR THIRD
PARTY SOFTWARE WHICH CUSTOMER FAILS TO REMOVE FROM ANY EQUIPMENT PRIOR TO
MAKING SUCH EQUIPMENT AVAILABLE TO DELL FOR PICK UP HEREUNDER; OR (V) DAMAGES
ARISING FROM OR RELATING TO LOSS OF ANY PHYSICAL ITEM OF EQUIPMENT. IN THE EVENT
APPLICABLE LAW PROHIBITS IN ANY PART ANY LIMITATION OF LIABILITY IN THIS FORM, THE
PARTIES AGREE THAT SUCH LIMITATION SHALL BE MODIFIED, WITHOUT FURTHER ACTION OF
EITHER PARTY, SO AS TO BROADLY APPLY TO THE MAXIMUM EFFECT ALLOWED BY APPLICABLE
LAW.
IN WITNESS WHEREOF, the Customer has caused this Form to be signed and delivered by its duly authorized
representative as of the date of signature below (the "Effective Date").
Number of terabytes to be returned: ! 0 7;.
Brand of equipment to be returned: 4?
Customer ( f
Customer Entity Name:
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2012-2073 Storage Swap Promotion Customer Acknowledgement Forth