HomeMy WebLinkAboutRESPONSE - RFP - 7368 PROFESSIONAL NETWORK ENGINEERING & IMPLEMENTATION{
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RELENTLESS COMMITMENT
why choose GTRW
RELENTLESS COMMITMENT
Our Mission:
At GTRI, we help our clients surpass their strategic business initiatives by delivering
best -in -class technical solutions. We listen carefully to each client's unique
requirements, provide a consultative approach to develop the right solution to meet
objectives, and deliver results based on a proven methodology.
.Acc o� lishmen
Recent Awards'
a and Awards
BUS JOUK Top 3 over last 3 years "Fastest Growing Privately -Held
Companies" list— Denver Business Journal
• "Top Healthcare VARs" list - CRN
• #38 on "Fast Growth 100" list — CRN
• #170 on "VAR500" list— CRN
® #1421 on "INC 50015000" list - INC Magazine
• Cisco's "Mobility Partner of the Year for Public Sector"
• Cisco's "2011 Data Center Partner of the Year for Public
Sector„
Cisco.
• Cisco "ATP in Data Center Unified Computing"
Citie!E where`GTRI.has a presence
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Client Locations
50+ Q 20-30
j 40-50 () 10-20
30 - 40 a Less than 10
International Customer Locatio s
United Kingdom • Germany • Kuwait • Australia •Brazil •China
Japan •Ghana •Indonesia • Peru • Canatla
How we.ensure. wer do it right.. .
_._._"SDF"is-our proven consulting frameworkfor align ng client vision with_our expertise to _.
- _ ,mitigate risk and strategically solve our clients'-busi� s`needs__"�
top 200V9 , 2010 -Clients
ENTERPRISE CLIENTS
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GT=RIBusness Portfolio
Professional -Services' --Sol Etic ns-�7-Stervice Catalog
---
Physic-a I I nfra�st�ruct u re
• wireless
• Consulting & Needs Assessment
• Technology Migration Readiness
Assessments
• Design & Engineering
• Deployment and Project
Management
• WLAN & WWAN performance issue
diagnostics
• Structured Cabling
• Installations, Maintenance, Certification,
entire project lifecycle
• Cable Plant and Cabling assessment,
design, and implementation
• Outside Plant Infrastructure (duct banks
and manholes)
• CAT 5 and CAT 6 structured cabling,
Single/Multi-Mode Fiber Cabling
Integ�a��led Solutions
Unified Communications
• Network and Voice assessments
• Architecture and design
• Quality of Service
• Advanced Applications
• Security
• Virtualization and Storage
• Assessments and planning
• Power -efficient design
• Virtualization and consolidation
• Data de -duplication
• Data migration and replication
• Green desktop and Tele-work
solutions
• Core Routing and Switching
• Enterprise Network Assessments
• IPv6, BGP, Multicast, MPLS
• LAN Switching Design
• Border Security Architecture
• Security Policy Compliance
• Firewall Design/Deployment
• Vulnerability Assessments, Risk
Assessments and Remediation
Network Monitoring and
Management
GlobalSure Managed Services
• Expert technical support services
based on ITIL and other best
practices
• GTRI Network Operations Center
staffed and supported 24x7 by
highly technical GTRI engineers
• Issue resolution with proven SLA
excellence
• Monthly, weekly, and quarterly
reports
• SOP -Based Change and Release
Management
Enterprise Service Management
• Engineering, architectural and
process auditing within the
enterprise management space
• Evaluation of an existing ESM
environment within a given client
• Re -engineer existing or design and
engineer replacement technologies
• Define procedures, deploy, and
train client personnel for these new
ESM systems and processes
• ITIL Best Practices Consulting
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-I.-GTRI-Orovide ITConsultingservices that in�compats--thb'-i5ntice-technology,.--- ._-_-_.-
lif6cycle of a customer's business. By contributing the right levels of in
capital to every project, GTRI enables our customers to move from the
envisioning of each project, through to ensuring success and adoption.
What is the Where are we Where do we
Vision now? want to be?
•Goals Assessment
Vision Baseline Targets
I
How
,e
EIR Or R
-Service, Process
and System
Improvements
Methods
[Did we get
there?
-Measurement
and Metrics
- Did
Metrics
GTRI provides Enterprise Consulting sery ci es that encom-ass-the entire. -technology,__-,
lifecycle of "a customer's business. By contributing the right lev s of intellectual
capital to every project, GTRI enables our customers to move from the envisioning
of each project, through to ensuring success and adoption.
This "practice is essentially designed to hold our highest level of consultants/solution
architects. These architects are able to view a business' needs from end -to -end, so
the architects have to be part -technical, part -consultant, and part -business
person. It's a combination of Enterprise Architecture, System Architecture, and
Network Architecture, all combined with IT Strategy and Business Consulting. As it
relates to individual practices, this role includes understanding and disseminating
practical knowledge on new technologies, products, and capabilities to the practice
and-GTRI as a whole, business development participation for solution sales,
working with sales to technically architect solutions and close key
accounts/projects, assisting Professional Services and Presales Engineering with
advanced system configurations, and developing novel cross-BU network
architectures and services to solve our clients' technical and business issues.
= Post/Pre sales total of 35 engineers
12 Cisco Certified. Internetworking Experts (CCIE)
— 16 Cisco Certified Associate (CCNA/CCDA)
9 Cisco Certified Professionals (CCNP/CCDP)
— 5 Cisco Certified Specialized Professional (CCVP/CCSP)
— 3 ,Global Information Assurance Certifications
— 9 Microsoft Certified Systems Expert (MCSE)
— 3 Microsoft Certified Systems Administrator (MCSA)
— 1 Microsoft Certified Trainer (MCT)
— 3 Avaya Certified Experts
— 4 Certified Information Systems Security Professionals (CISSP)
— 6 Citrix Certifications (CCEA/CCA)
2 Project Management Professional (PMP)
— 4 Engineers with Masters Degrees
GT:RI Shase'�Projects
Space Systems Joint Venture =
• A recent -joint venture of two large federal defense contractors was established to support
a new spacecraft launch service program serving both NASA and the Department of
Defense. The new venture swiftly merged the management, production and operations of
both launch systems into locations across the country, creating a need to establish and
maintain consistent and effective IT services.
• The space launching organization needed to equip its new facilities with communications
capabilities from the ground up to include basic phone and voice mail functionality as well
as the scalability and flexibility needed to eventually add more advanced communication
features. Theorganization sought an experienced, reliable IT partner capable of providing
the local support it
• First phase, 2000 handsets
• Cisco Meeting Place, creating Rol of $1 M annually
Structured cabling
E-911
• Secure accessibility (Cisco NAC), full security infrastructure
• _� Phase 2 currently underway
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: SRM I Why Choose CTRI?
GTRI Is a Consulting Solutions integrator with a broad range of Information technology expertise serving enterprise;
federal and state government, healthcare, educational, and other markets nationwide. Our core practice areas of expertise
Include Physical Infrastructure, Integrated Solutions, and Network Monitoring & Management.
You are making significant investments to plan and adopt new technology solutions that MUST be aligned with your
business strategy, and it only follows that your partners should drive real value Into your organization through successful
execution of critical initiatives such as productivity gains, cost reductions, customer satisfaction, and employee retention.
At GTRI, we do not view your projects as Information technology changes, but as business improvement outcomes.
Our Difference:
A culture of continuous Improvement and relentless commitment to customer success
Dedicated attention to quality management
Holistic, solutions -oriented view of IT as a strategic competitive advantage
• Processes designed for client risk mitigation
• Stable, reliable, financially secure business partner
• A passionate commitment to our employees and our community
Our operational excellence brings tangible, Incremental value to our clients through personnel, processes, and systems,
as a true"trusted advisor' We apply Strategic Delivery Framework, our proven consulting framework, to align client vision
with our expertise to mitigate risk and strategically solve our clients' business objectives.
We have a strong commitment to business integrity and strong ethical practices, complete customer satisfaction, and
employee recognition and growth. The well-being of our employees is essential and we all hold true to the following core
values:
x We operate with integrity and honesty, earning trust and loyalty from our customers, employees and partners.
a We are client focused, providing excellence, quality and superior customer service.
n We model accountability to each other, our customers, our partners and our employees.
n We respect and value our employees and are invested in their futures
-- �GI'RI Showcase Projects
The Children's Hospital — Communications Infrastructure--- —
The Children's Hospital
• New hospital, GTRI architected and implemented network, IP Voice and
messaging system, and Wireless infrastructure for 7000+ endpoints, 800+
Wireless devices across 12 locations in Denver
• Solution creates one backbone for voice, data, video imaging, mobile
computing and telephony
• Design and Construction was on 1-year timeline with moving readiness
dates but firm hospital opening date. GTRI continuously flexed resources
and internal timelines to meet construction delay issues
Critical Applications or Usage data - A converged - voice, video, data -
network with 10Gbps backbone, L3 to the edge, and full QoS, to support
the most modern Children's Hospital today.
Cherry Creek School District -- Network
Communications Infrastructure
Projectspan 2009-2010
m 51,000 students, 80 buildings
0 3650 teachers
0 7500 handsets, 5000+ wireless endpoints
• 80 buildings
• $4.5M project
Backbbne for voice, video, data, computing
0 Replace entire network infrastructure
0 Replace entire wireless infrastructure
0 Replace entire Siemen's voice system
GTRtv
GL08AL TECHNOLOGY RESOURCES INC.
Questions?
a
�5=wwwr I Why GTRI Services?
GTRI's Network Monitoring and Management teams offer enterprise systems management utilizing high -end products for end -to -end views of
your IT infrastructure. These teams include both Enterprise Service Management and GlobalSure— Managed Services. Our integrated approach to
resource allocation, monitoring and provisioning, and proactive problem prevention, coupled with remediation by certified engineers, mitigates risk
and allows for true optimization of the infrastructure. Collaboration with the Physical Infrastructure team and Integrated Solutions team ensures that
attention is given to the complete IT Iifecycle, from architecture, to deployment, and finally to the management, health and welfare of your critical
technology investments.
GlobalSure Managed Services keeps an expert eye on your IT infrastructure and services, alleviating the burden of IT management, providing moni-
toring, maintenance and support to keep your IT systems healthy and operating at peak efficiency, allowing you to stay focused on your business. Our
24x7 staffed and supported Network Operations Center provides expert technical support services based on ITIL, an approach to IT service manage-
ment that uses IT best practices, built upon previous experiences, to deliver value to the customer. We utilize state-of-the-art toolsets to proactively
pinpoint problem areas within your IT infrastructure and services, using automation as well as time -proven techniques to drive out inefficiencies,
keeping your business moving forward. We are relentlessly committed to an intimate understanding of your IT infrastructure and services, leveraging
that knowledge to deliver seamless issue resolution with proven SLA excellence. Our expertise, tools, and IT process best practices allow GTRI to"see
around corners; enabling us to continuously contribute to your success.
With decades of experience in engineering, architecture, and processes in the enterprise management space, GTRI's ESM practice can evaluate an
existing ESM infrastructure, establish baselines and metrics, or engineer a solution from the ground up. Our expertise in the definition of monitoring
and management procedures and best practices, including ITIL, has proven to be critical to the success of an enterprise IT environment.
GTRI's Integrated Solutions consulting practice adds value beyond connectivity by combining our multi -disciplinary expertise to deliver business applications
encompassing advanced network engineering, network security, collaborative solutions, and virtualization. The Integrated Solutions team leverages its business
and specialized technical expertise and employs a collaborative, structured, repeatable approach to deliver best -of -breed technology solutions. Our industry
expert consultants listen and work closely with you to deliver solutions that effectively address your business objectives. By combining multiple practices under
one business unit, our experts can collaborate across each layer and determine the best solution. Instead of isolated technology, you receive integrated solutions
that meet business needs and provide expected ROL
The virtualization and Storage practice at GTRI focuses on all aspects of delivering virtualized infrastructure and application services. Using a unique, five -layer
virtualization model and GTRI-standardized delivery models, the Yrtualization and Storage team is able to deliver Hardware, Server, Desktop, Application and
t-- User virtualization solutions. TheVirtualization and Storage team delivers cost-effective, business -driven solutions to help reduce management and infrastructure
overhead for any organization.
The Advanced Technology Solutions (ATS) practice focuses on delivering advanced WAN, LAN and Data Center solutions. Utilizing a standardized engagement
model, ATS staff is able to deliver robust, scalable and reliable networking solutions. The combination of our experienced staff and structured approach allows
clients to focus on delivering business solutions rather than re mediating network performance and reliability issues.
GTRI designs, builds, and delivers security products, services, and solutions for the enterprise and federal markets. GTRI approaches security from the standpoint
of intellectual property, standards -based technologies, industry -leading products, and innovative solutions that are repeatable for our clients' information assur-
ance programs. With our combination of past performance, extensive capabilities, and the depth and breadth of our relationships, GTRI has the unique ability to
protect your company in all aspects of security.
GTRI's Physical Security practice is led by experts with extensive, hands-on experience helping federal and enterprise clients optimize security management and
protect assets of all kinds. With customized solutions for each unique organization, our clients benefit from proactive and stronger security, lowered costs, and
strategically integrated technologies that empower the safety of the mission. Whether integrating a point product, service, or a multi -faceted solution, GTRI exper-
tise helps turn physical security into a cost-effective mission enabler.
At GTRI, we help our clients plan for the transition to IPv6 and then assist with integrating IPv6 into their network environments, systems and applications. GTRI's
highly experienced IPv6 experts help clients design a technical migration strategy that is customized for their organization. We provide testing services in our
sizeable testing lab, training services and implementation guidance to make sure that the integration of IPv6 follows best practices and will support an organiza-
tion s communications needs for decades to come.
The Unified Communications (UC) practice provides a robust and detailed approach to deliver Unified Communications, Rich Media, Collaboration, and Digital
Media solutions. The UC practice utilizes a standardized approach to solution delivery and execution, including comprehensive designs, standard operating pro-
cedures, test plans, and final project documentation. This approach allows for multiple resources to interwork efficiently within engagements. With over a decade
of experience in UC delivery at all levels, from simple single site to multinational UC engagements, and diverse resource capabilities from industry experts to small
business specialists, the UC practice provides methodical and cost effective solutions to our clients.
Other Services
Our Project Management Office (PMO) provides expert management to our suite of service offerings at a professional industry level. By combin-
ing Project Management best practices and a proven company delivery framework, we greatly minimize project risk to promote operational and
financial success. The PMO team has several combined years of Information Technology experience that allows us to better understand vastly
diverse client requirements, project goals and business objectives. We adhere to a proven delivery framework that ensures no project steps
are missed or omitted from project plans, minimizing opportunities for risk or failure. Our PMO processes guide each project, large or small, to
ensure all planning, control, and closure is executed. Our team is knowledgeable and trained in leading vertical markets, adding value to the
project stake and providing relentless commitment to success.
e
I
At GTRI, we perform ongoing service contract operational management for the duration of our client engagement. Our dedicated team of ex-
perts offers a single point of contact and accountability for a comprehensive range of contract management services. We work closely with our
clients to validate inventory and develop single -year or multi -year renewal offerings to ensure service coverage and network availability.
Through the use of GTRI's ONEportal, we are able to provide substantial lifecycle management reports that allow for future replacement based
on our clients'individual budget and planning requirements. The integration of service contracts with ONEportal, customized to our client's _
unique requirements, provides the means for extensive contract and lifecycle management. The lifecycle management portion of ONEportal
gives our clients the planning tools necessary to ensure that network equipment is both current and available.
i
ENVISIONING PHASE
OEPLOYMENTPHASE
o
PROPOSALPHASE
Am T—
PUNNING PHASE
wn T_
GTR1.
RELENTLESS COMMITMENT
For marketing materials go to http://portal/marketing
For more information on GTRI's Relentless Commitment go to www.gtri.com/company-information
1 MID
GLOBAL TECHNOLOGY RESOURCES INC.
Capabilities
Briefing
Prepared for The City of Ft. Collins
May 7th, 2012
Matt Lederle, Sr. Account Executive
Chris VonFeldt, Pre -Sales Consulting Engineer
Tim Rod, CTONice President of I.T. & Operations
Introduction
GTRI Growth and Accomplishments
SDF Process
Diversification
GTRI Business Practices
What is GTRI?
Showcase Projects
w--
1 T Al Little about G`
W _Founded in December 1998, consistent revenu
and profit growth (60% Fed, 40% Enterprise)
$275 ■ GTRI formed as a reseller; evolved.into
$250 infrastructure solution consultants
$225 Senior intellectual capital our biggest strength
$200j ■ ISO 9001, Cisco Gold/MS/MUC
$175
$150
$125
$100 ' $92.6
$75
$50 $43.0
$30.6
$25 $17.7
$15- $11.6
$4.7 $7.6
$1 $ 2 —� 7 1
sn+iiuoNs 1999 2000 2001 2002 2003 2004 2005 2006
RESELLER"
^iNStfl»iHl Ielalo,C es t3(1�iw,rty ir7i12tFl 1
$184.8
$139.5
2007 2008
VALUE
$267.8•
$225.6
2009 r2010
SOLUTIONS yj
INTEGRATOR �f