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HomeMy WebLinkAboutRESPONSE - RFP - 7368 PROFESSIONAL NETWORK ENGINEERING & IMPLEMENTATION{ ■k�GTRL RELENTLESS COMMITMENT why choose GTRW RELENTLESS COMMITMENT Our Mission: At GTRI, we help our clients surpass their strategic business initiatives by delivering best -in -class technical solutions. We listen carefully to each client's unique requirements, provide a consultative approach to develop the right solution to meet objectives, and deliver results based on a proven methodology. .Acc o� lishmen Recent Awards' a and Awards BUS JOUK Top 3 over last 3 years "Fastest Growing Privately -Held Companies" list— Denver Business Journal • "Top Healthcare VARs" list - CRN • #38 on "Fast Growth 100" list — CRN • #170 on "VAR500" list— CRN ® #1421 on "INC 50015000" list - INC Magazine • Cisco's "Mobility Partner of the Year for Public Sector" • Cisco's "2011 Data Center Partner of the Year for Public Sector„ Cisco. • Cisco "ATP in Data Center Unified Computing" Citie!E where`GTRI.has a presence E� � ,- - 0 Q ^ Client Locations 50+ Q 20-30 j 40-50 () 10-20 30 - 40 a Less than 10 International Customer Locatio s United Kingdom • Germany • Kuwait • Australia •Brazil •China Japan •Ghana •Indonesia • Peru • Canatla How we.ensure. wer do it right.. . _._._"SDF"is-our proven consulting frameworkfor align ng client vision with_our expertise to _. - _ ,mitigate risk and strategically solve our clients'-busi� s`needs__"� top 200V9 , 2010 -Clients ENTERPRISE CLIENTS J PINMORGAN CHASE & CO. OR SCHENKER NTRE R wILDBLVE High-speed Internet. Out of the blue., O CH2MH 1 LL NE WMO vRsT, r eti. Gene,ion rmdhansmistl.on ASSNuIbn, Inc. AT..t[mn fnwv G�— 0, qD Level (�3)" �T The Children's Hospital /OgICON )Ohnson t Intermountain Controls Healthcare Intrad0 7.KeyBank ,PCityof. Inb[med Fecemse` FEDERAL CLIENTS ���7`l: i i 3. n J DA AEROSPACE BOE/AEG o�c sav -�i O� ogo U.S. AIR FORCE GovConnection- NA GENERAL DYNAMICS LOeatr¢cO OAWT►M le ,�r�in M 3 T R-1 Master purity, Gold, PSS, 3 Masters, and Cloud Builder 3 GT=RIBusness Portfolio Professional -Services' --Sol Etic ns-�7-Stervice Catalog --- Physic-a I I nfra�st�ruct u re • wireless • Consulting & Needs Assessment • Technology Migration Readiness Assessments • Design & Engineering • Deployment and Project Management • WLAN & WWAN performance issue diagnostics • Structured Cabling • Installations, Maintenance, Certification, entire project lifecycle • Cable Plant and Cabling assessment, design, and implementation • Outside Plant Infrastructure (duct banks and manholes) • CAT 5 and CAT 6 structured cabling, Single/Multi-Mode Fiber Cabling Integ�a��led Solutions Unified Communications • Network and Voice assessments • Architecture and design • Quality of Service • Advanced Applications • Security • Virtualization and Storage • Assessments and planning • Power -efficient design • Virtualization and consolidation • Data de -duplication • Data migration and replication • Green desktop and Tele-work solutions • Core Routing and Switching • Enterprise Network Assessments • IPv6, BGP, Multicast, MPLS • LAN Switching Design • Border Security Architecture • Security Policy Compliance • Firewall Design/Deployment • Vulnerability Assessments, Risk Assessments and Remediation Network Monitoring and Management GlobalSure Managed Services • Expert technical support services based on ITIL and other best practices • GTRI Network Operations Center staffed and supported 24x7 by highly technical GTRI engineers • Issue resolution with proven SLA excellence • Monthly, weekly, and quarterly reports • SOP -Based Change and Release Management Enterprise Service Management • Engineering, architectural and process auditing within the enterprise management space • Evaluation of an existing ESM environment within a given client • Re -engineer existing or design and engineer replacement technologies • Define procedures, deploy, and train client personnel for these new ESM systems and processes • ITIL Best Practices Consulting 0 �--Oe 7== -I.-GTRI-Orovide ITConsultingservices that in�compats--thb'-i5ntice-technology,.--- ._-_-_.- lif6cycle of a customer's business. By contributing the right levels of in capital to every project, GTRI enables our customers to move from the envisioning of each project, through to ensuring success and adoption. What is the Where are we Where do we Vision now? want to be? •Goals Assessment Vision Baseline Targets I How ,e EIR Or R -Service, Process and System Improvements Methods [Did we get there? -Measurement and Metrics - Did Metrics GTRI provides Enterprise Consulting sery ci es that encom-ass-the entire. -technology,__-, lifecycle of "a customer's business. By contributing the right lev s of intellectual capital to every project, GTRI enables our customers to move from the envisioning of each project, through to ensuring success and adoption. This "practice is essentially designed to hold our highest level of consultants/solution architects. These architects are able to view a business' needs from end -to -end, so the architects have to be part -technical, part -consultant, and part -business person. It's a combination of Enterprise Architecture, System Architecture, and Network Architecture, all combined with IT Strategy and Business Consulting. As it relates to individual practices, this role includes understanding and disseminating practical knowledge on new technologies, products, and capabilities to the practice and-GTRI as a whole, business development participation for solution sales, working with sales to technically architect solutions and close key accounts/projects, assisting Professional Services and Presales Engineering with advanced system configurations, and developing novel cross-BU network architectures and services to solve our clients' technical and business issues. = Post/Pre sales total of 35 engineers 12 Cisco Certified. Internetworking Experts (CCIE) — 16 Cisco Certified Associate (CCNA/CCDA) 9 Cisco Certified Professionals (CCNP/CCDP) — 5 Cisco Certified Specialized Professional (CCVP/CCSP) — 3 ,Global Information Assurance Certifications — 9 Microsoft Certified Systems Expert (MCSE) — 3 Microsoft Certified Systems Administrator (MCSA) — 1 Microsoft Certified Trainer (MCT) — 3 Avaya Certified Experts — 4 Certified Information Systems Security Professionals (CISSP) — 6 Citrix Certifications (CCEA/CCA) 2 Project Management Professional (PMP) — 4 Engineers with Masters Degrees GT:RI Shase'�Projects Space Systems Joint Venture = • A recent -joint venture of two large federal defense contractors was established to support a new spacecraft launch service program serving both NASA and the Department of Defense. The new venture swiftly merged the management, production and operations of both launch systems into locations across the country, creating a need to establish and maintain consistent and effective IT services. • The space launching organization needed to equip its new facilities with communications capabilities from the ground up to include basic phone and voice mail functionality as well as the scalability and flexibility needed to eventually add more advanced communication features. Theorganization sought an experienced, reliable IT partner capable of providing the local support it • First phase, 2000 handsets • Cisco Meeting Place, creating Rol of $1 M annually Structured cabling E-911 • Secure accessibility (Cisco NAC), full security infrastructure • _� Phase 2 currently underway w_ : SRM I Why Choose CTRI? GTRI Is a Consulting Solutions integrator with a broad range of Information technology expertise serving enterprise; federal and state government, healthcare, educational, and other markets nationwide. Our core practice areas of expertise Include Physical Infrastructure, Integrated Solutions, and Network Monitoring & Management. You are making significant investments to plan and adopt new technology solutions that MUST be aligned with your business strategy, and it only follows that your partners should drive real value Into your organization through successful execution of critical initiatives such as productivity gains, cost reductions, customer satisfaction, and employee retention. At GTRI, we do not view your projects as Information technology changes, but as business improvement outcomes. Our Difference: A culture of continuous Improvement and relentless commitment to customer success Dedicated attention to quality management Holistic, solutions -oriented view of IT as a strategic competitive advantage • Processes designed for client risk mitigation • Stable, reliable, financially secure business partner • A passionate commitment to our employees and our community Our operational excellence brings tangible, Incremental value to our clients through personnel, processes, and systems, as a true"trusted advisor' We apply Strategic Delivery Framework, our proven consulting framework, to align client vision with our expertise to mitigate risk and strategically solve our clients' business objectives. We have a strong commitment to business integrity and strong ethical practices, complete customer satisfaction, and employee recognition and growth. The well-being of our employees is essential and we all hold true to the following core values: x We operate with integrity and honesty, earning trust and loyalty from our customers, employees and partners. a We are client focused, providing excellence, quality and superior customer service. n We model accountability to each other, our customers, our partners and our employees. n We respect and value our employees and are invested in their futures -- �GI'RI Showcase Projects The Children's Hospital — Communications Infrastructure--- — The Children's Hospital • New hospital, GTRI architected and implemented network, IP Voice and messaging system, and Wireless infrastructure for 7000+ endpoints, 800+ Wireless devices across 12 locations in Denver • Solution creates one backbone for voice, data, video imaging, mobile computing and telephony • Design and Construction was on 1-year timeline with moving readiness dates but firm hospital opening date. GTRI continuously flexed resources and internal timelines to meet construction delay issues Critical Applications or Usage data - A converged - voice, video, data - network with 10Gbps backbone, L3 to the edge, and full QoS, to support the most modern Children's Hospital today. Cherry Creek School District -- Network Communications Infrastructure Projectspan 2009-2010 m 51,000 students, 80 buildings 0 3650 teachers 0 7500 handsets, 5000+ wireless endpoints • 80 buildings • $4.5M project Backbbne for voice, video, data, computing 0 Replace entire network infrastructure 0 Replace entire wireless infrastructure 0 Replace entire Siemen's voice system GTRtv GL08AL TECHNOLOGY RESOURCES INC. Questions? a �5=wwwr I Why GTRI Services? GTRI's Network Monitoring and Management teams offer enterprise systems management utilizing high -end products for end -to -end views of your IT infrastructure. These teams include both Enterprise Service Management and GlobalSure— Managed Services. Our integrated approach to resource allocation, monitoring and provisioning, and proactive problem prevention, coupled with remediation by certified engineers, mitigates risk and allows for true optimization of the infrastructure. Collaboration with the Physical Infrastructure team and Integrated Solutions team ensures that attention is given to the complete IT Iifecycle, from architecture, to deployment, and finally to the management, health and welfare of your critical technology investments. GlobalSure Managed Services keeps an expert eye on your IT infrastructure and services, alleviating the burden of IT management, providing moni- toring, maintenance and support to keep your IT systems healthy and operating at peak efficiency, allowing you to stay focused on your business. Our 24x7 staffed and supported Network Operations Center provides expert technical support services based on ITIL, an approach to IT service manage- ment that uses IT best practices, built upon previous experiences, to deliver value to the customer. We utilize state-of-the-art toolsets to proactively pinpoint problem areas within your IT infrastructure and services, using automation as well as time -proven techniques to drive out inefficiencies, keeping your business moving forward. We are relentlessly committed to an intimate understanding of your IT infrastructure and services, leveraging that knowledge to deliver seamless issue resolution with proven SLA excellence. Our expertise, tools, and IT process best practices allow GTRI to"see around corners; enabling us to continuously contribute to your success. With decades of experience in engineering, architecture, and processes in the enterprise management space, GTRI's ESM practice can evaluate an existing ESM infrastructure, establish baselines and metrics, or engineer a solution from the ground up. Our expertise in the definition of monitoring and management procedures and best practices, including ITIL, has proven to be critical to the success of an enterprise IT environment. GTRI's Integrated Solutions consulting practice adds value beyond connectivity by combining our multi -disciplinary expertise to deliver business applications encompassing advanced network engineering, network security, collaborative solutions, and virtualization. The Integrated Solutions team leverages its business and specialized technical expertise and employs a collaborative, structured, repeatable approach to deliver best -of -breed technology solutions. Our industry expert consultants listen and work closely with you to deliver solutions that effectively address your business objectives. By combining multiple practices under one business unit, our experts can collaborate across each layer and determine the best solution. Instead of isolated technology, you receive integrated solutions that meet business needs and provide expected ROL The virtualization and Storage practice at GTRI focuses on all aspects of delivering virtualized infrastructure and application services. Using a unique, five -layer virtualization model and GTRI-standardized delivery models, the Yrtualization and Storage team is able to deliver Hardware, Server, Desktop, Application and t-- User virtualization solutions. TheVirtualization and Storage team delivers cost-effective, business -driven solutions to help reduce management and infrastructure overhead for any organization. The Advanced Technology Solutions (ATS) practice focuses on delivering advanced WAN, LAN and Data Center solutions. Utilizing a standardized engagement model, ATS staff is able to deliver robust, scalable and reliable networking solutions. The combination of our experienced staff and structured approach allows clients to focus on delivering business solutions rather than re mediating network performance and reliability issues. GTRI designs, builds, and delivers security products, services, and solutions for the enterprise and federal markets. GTRI approaches security from the standpoint of intellectual property, standards -based technologies, industry -leading products, and innovative solutions that are repeatable for our clients' information assur- ance programs. With our combination of past performance, extensive capabilities, and the depth and breadth of our relationships, GTRI has the unique ability to protect your company in all aspects of security. GTRI's Physical Security practice is led by experts with extensive, hands-on experience helping federal and enterprise clients optimize security management and protect assets of all kinds. With customized solutions for each unique organization, our clients benefit from proactive and stronger security, lowered costs, and strategically integrated technologies that empower the safety of the mission. Whether integrating a point product, service, or a multi -faceted solution, GTRI exper- tise helps turn physical security into a cost-effective mission enabler. At GTRI, we help our clients plan for the transition to IPv6 and then assist with integrating IPv6 into their network environments, systems and applications. GTRI's highly experienced IPv6 experts help clients design a technical migration strategy that is customized for their organization. We provide testing services in our sizeable testing lab, training services and implementation guidance to make sure that the integration of IPv6 follows best practices and will support an organiza- tion s communications needs for decades to come. The Unified Communications (UC) practice provides a robust and detailed approach to deliver Unified Communications, Rich Media, Collaboration, and Digital Media solutions. The UC practice utilizes a standardized approach to solution delivery and execution, including comprehensive designs, standard operating pro- cedures, test plans, and final project documentation. This approach allows for multiple resources to interwork efficiently within engagements. With over a decade of experience in UC delivery at all levels, from simple single site to multinational UC engagements, and diverse resource capabilities from industry experts to small business specialists, the UC practice provides methodical and cost effective solutions to our clients. Other Services Our Project Management Office (PMO) provides expert management to our suite of service offerings at a professional industry level. By combin- ing Project Management best practices and a proven company delivery framework, we greatly minimize project risk to promote operational and financial success. The PMO team has several combined years of Information Technology experience that allows us to better understand vastly diverse client requirements, project goals and business objectives. We adhere to a proven delivery framework that ensures no project steps are missed or omitted from project plans, minimizing opportunities for risk or failure. Our PMO processes guide each project, large or small, to ensure all planning, control, and closure is executed. Our team is knowledgeable and trained in leading vertical markets, adding value to the project stake and providing relentless commitment to success. e I At GTRI, we perform ongoing service contract operational management for the duration of our client engagement. Our dedicated team of ex- perts offers a single point of contact and accountability for a comprehensive range of contract management services. We work closely with our clients to validate inventory and develop single -year or multi -year renewal offerings to ensure service coverage and network availability. Through the use of GTRI's ONEportal, we are able to provide substantial lifecycle management reports that allow for future replacement based on our clients'individual budget and planning requirements. The integration of service contracts with ONEportal, customized to our client's _ unique requirements, provides the means for extensive contract and lifecycle management. The lifecycle management portion of ONEportal gives our clients the planning tools necessary to ensure that network equipment is both current and available. i ENVISIONING PHASE OEPLOYMENTPHASE o PROPOSALPHASE Am T— PUNNING PHASE wn T_ GTR1. RELENTLESS COMMITMENT For marketing materials go to http://portal/marketing For more information on GTRI's Relentless Commitment go to www.gtri.com/company-information 1 MID GLOBAL TECHNOLOGY RESOURCES INC. Capabilities Briefing Prepared for The City of Ft. Collins May 7th, 2012 Matt Lederle, Sr. Account Executive Chris VonFeldt, Pre -Sales Consulting Engineer Tim Rod, CTONice President of I.T. & Operations Introduction GTRI Growth and Accomplishments SDF Process Diversification GTRI Business Practices What is GTRI? Showcase Projects w-- 1 T Al Little about G` W _Founded in December 1998, consistent revenu and profit growth (60% Fed, 40% Enterprise) $275 ■ GTRI formed as a reseller; evolved.into $250 infrastructure solution consultants $225 Senior intellectual capital our biggest strength $200j ■ ISO 9001, Cisco Gold/MS/MUC $175 $150 $125 $100 ' $92.6 $75 $50 $43.0 $30.6 $25 $17.7 $15- $11.6 $4.7 $7.6 $1 $ 2 —� 7 1 sn+iiuoNs 1999 2000 2001 2002 2003 2004 2005 2006 RESELLER" ^iNStfl»iHl Ielalo,C es t3(1�iw,rty ir7i12tFl 1 $184.8 $139.5 2007 2008 VALUE $267.8• $225.6 2009 r2010 SOLUTIONS yj INTEGRATOR �f