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HomeMy WebLinkAboutCORRESPONDENCE - PURCHASE ORDER - 9123281Req. # y-2 /35 Entered by: #M hi Date: & /7/,W[2-, Purchase Order Requisition Fort Collins Utilities / 9/4/Is Vendor: Dionex Corporation Address: 3000 Lakeside Drive, Suite 116N Bannockburn, IL 60015 Telephone: 800-346-6390 menu option #3 FAX: 847-283-0684 e-mail: svc.asreementsaa dionex.com Description Unit Total Charge Number _Qty lyr 068584 Premier Care Service Agreement Complete per Quotation 97776 dated 08-May-2012. ICS-6000 SN 11060543 and Top Assembly SN 11060792. Customer No 2030. 29- Jun-2012 to 28-Jun-2013 3,661.25 3,661.25 502-252000-533340 Comments: Begin maintenance agreement on Water Lab's Dionex 6000 Ion Chromatograph. Requested by Date: AuthKrized by Date DI O N EX Service Agreement Quotation May 8, 2012 Attn: Keith Elmund Quote date: May 08, 2012 City of Fort Collins Quotation No: 97776 Water Utilities Quote Type: WARRANTY 700 Wood Street Customer No: 2030 Fort Collins, CO 80521 We are pleased to submit the following quotation subject to conditions shown. Please refer to Quotation number on all correspondence. ITEM CITY PART NO. DESCRIPTION PRICE 1 068584 PREMIER CARE SERVICE AGREEMENT $ 3,661.25 1.1 1 ASSY,ICS-1600,LCD,HTR,DG 0 SIN: From: 29-JUN-12 To 28-JUN-13 11060543 1.2 1 Top Assembly 0 SIN: From: 29-JUN-12 To 28-JUN-13 11060792 Quote Total: I $ 3,661.25 This quotation firm until: 08-AUG-12 TERMS: Net 30 Days.. a pan or ThermoFisher S C I E N T I F I C Submit Payment to: Dionex Corporation 3000 Lakeside Drive, Suite 116N Bannockburn, IL 60015 Telephone: 800-346-6390, menu option #3 FAX: 847-283-0684 Email: svc:agreements[a@dionex.com Page 2 of 3 DI O N E X Service Agreement Quotation May 8, 2012 Attn: Keith Elmund Quote date: May 08, 2012 City of Fort Collins Quotation No: 97776 Water Utilities Quote Type: WARRANTY 700 Wood Street Customer No: 2030 Fort Collins, CO 80521 We are pleased to submit the following quotation subject to conditions shown. Please refer to Quotation number on all correspondence. Re -qualification fee may be imposed if Service Agreement is purchased after lapse of warranty coverage. Single Payment of $3,661.25 Taxes will be added wherever applicable. Please review and confirm serial numbers for items (1 -1) in the check box. Make changes directly on this sheet and forward to svc.agreementsO-dionex.com Accepted by: Phone Number. P.O. No./Contract No: This quotation firm until: 08-AUG-12 TERMS: Net 30 Days. A pan of ThermoFisher SCIENTIFIC Respectfully submitted by: Dionex Corporation Submit Payment to: Dionex Corporation 3000 Lakeside Drive, Suite 116N Bannockburn, IL 60015 Telephone: 800-346-6390, menu option #3 FAX: 847-283-0684 Email: svc.aoreements(cDdionex.com w Page 3 of 3 Premier Care Programs Dionex offers comprehensive Service Agreement Plans to cover the major needs of your laboratory. Each level of support is design to help you achieve your goals and objectives through optimal operation of your Dionex instrumentation. All services are performed by Dionex trained and certified Field Service Representatives. Premier Care: ❑ This full service program provides a wide array of benefits beyond basic system hardware coverage. Lamps, columns or other consumables are not induded in this program. Premier Care Plus .1: ❑ In addition to the feature set of the Premier Care Program. The Premier Care Plus 1 Program is designed for those laboratories that require annual instrument qualification services. At the time of the included Preventative Maintenance, a Dionex certified Field Service Representative Wit perform the Performance Qualification. All required materials to complete the qualification are included. Lamps, columns or other consumables are not included in this program. Premier Care Plus 2: ❑ In addition to the feature set of the Premier Care Program. The Premier Care Plus 2 Program is designed for those laboratories that require semi-annual instrument qualification services. Two (2) Preventative Maintenance (PM) service calls and two (2) Instrument Qualifications (PQ) are included. A Dionex certified Field Service Representative will perform the PM in conjunction with the PQ service calls. All required materials to complete the PM's and PQ's are included. Lamps, columns or other consumables are not included in this program. Premier Care Program Features Services Offered Warranty PREMIER Standard CARE PROGRAM Plus 1 Plus 2 Labor and Travel Charges Yes Yes Yes Yes Parts (except spares and consumables) Yes Yes Yes Yes Emergency Repairs Yes Yes Yes Yes Operational Error Yes Yes Yes Preventative Maintenance Service Yes Yes Yes (2) Peak Performance Maintenance Kits Yes Yes Yes (2) Instrument Qualification Services Yes Yes (2) Instrument Qualification Kit Yes Yes (2) Repairs for Qualification Yes Yes Yes Yes Training Course Discounts Yes Yes Yes New Operator Assistance Yes Yes Yes Applications Support Yes Yes Yes Priority Telephone Support Yes Yes Yes Yes 13DIONEX [ is a registered trad=arl: Achieving Customer Loyalty doamc.Crariwatnm- Dionex would like to thank you for purchasing a Premier Care Service Agreement. Your service agreement provides access to a variety of resources on a priority basis. This level of agreement is designed to help you achieve your goals and objectives through optimal operation of your Dionex instrumentation. All services are performed by Dionex trained and certified Field Service Representatives. This document is to review and confirm the Schedule of Services and the Terns of Agreement. Please return signed document via email to svc.aareements0dionex.com or fax to 847-283-0684. Premier Care Program Schedule of Services This full service program provides a wide array of benefits beyond basic system hardware coverage. This level of agreement includes: Priority Access to Telephone Support via our Customer Care Group Dionex Customer Care and Technical Assistance are included for covered services. We provide support for your hardware, software and applications. Hours of operations are 7:00am to 7:00pm Central Standard Time. Priority Access to Emergency Onsite Services Unlimited emergency services are included at no additional charge. Emergency service may include onsite service and emergency part replacement. Routine Maintenance and Repair Services An equipment maintenance program is provided and will be established during this agreement. All onsite service calls for covered services are included. Qualification Services Premier Care Plus 1 includes an instrument Performance Qualification at the time of the preventative maintenance service. Premier Care Plus 2 includes two (2) instrument Performance Qualifications. Each is performed at the time of semi-annual preventative maintenance services. Repair during Qualification Services Any required services of the system during an Instrument Operational or Performance Qualification are covered. Preventative Maintenance (PM) service (includes rebuild kits) - An equipment maintenance program is provided for, and will be established during this agreement. All onsite service calls for covered services are included. Materials (except consumables and spares) All covered parts are provided at no additional charge. Lamps, columns or other consumables are not included in this program. Discounted Operational and Maintenance Training The Premier Care Program provides post installation training at a 50% discount for the designated operator(s) to continue efficient instrument operation and minimal down time. A 25% discount for Onsite Training applies to course of 2 days or longer. Premier Care Terms of Agreement Equipment Availability Customer agrees to make the instrument(s) covered under [his agreement available for servicing at the time of each scheduled or emergency service call. Dionex will contact customer and arrange in advance a mutually agreeable time for scheduled service calls. Excluded Services D[onex shall not be obligated to provide services under this agreement for (a) damage to or destruction of instrument(s) covered where such damage or destruction is (i) a result of or caused by fire or explosion of any origin, riot, civil commotion, aircraft, war, or any Act of God including but not limited to lightning, windstorm, hail, flood, earthquake, or (ii) caused by Customers misuse or abuse of such instrument(s); (b) moving or reinstallation o1 such instrument(s); (c) decontamination due to spillage; (d) interpretation of data; (e) installation of unauthorized Dionex field modifications. Charges for Excluded Services Dionex shall charge for and customer agrees to pay (at the then current and applicable rates) for all non -covered services furnished hereunder provided that customer is made aware of such services before they are performed. Warranty and Waiver Dionex warrants that the services to be performed hereunder will be done in a workmanship like manner. Defects in materials and services provided by Dionex and covered under this agreement shall be repaired or replaced at the sole discretion of Dionex, at no charge to the customer. Worker's Compensation Dionex agrees to maintain workers Compensation insurance as may be required by law covering its employees who perform the services. Excusable Delays If the performance of this agreement or any obligation in it, except the making of payments, is prevented, restr aced, or interfered with by reason of fire or other casualty or accident; strikes or tabor disputes; inability to procure parts, supplies, or power; war or other violence; any law, order, proclamation, regulation, ordinance, demand, or requirement of any governmental agency; or any other act or condition beyond the reasonable control of the parties, the party so effected, upon giving prompt notice to [he other party, shall be excluded from such performance to the extent of such prevention, restriction, or interference, provided, however, that [he party so effected shall take all reasonable steps to avoid or remove such causes of nonperformance and shall continue performance with dispatch whenever such causes are removed. Governing Law This agreement is entered into and shall be governed and construed by the domestic laws of the State of California. Cancellation Either party (Customer or Dionex) may cancel this agreement upon written notification. The cancellation will take effect 30 days after receipt of such written notification. Complete Agreement Customer agrees that there are no taking, agreements, or representations, expressed or implied, not specified in this agreement and this document contains the entire agreement between the parties. Schedule of Services and Terms of Agreement Respecttully submitted by: are accepted by: Signed Date Service Contracts Administrator Dionex Corporation Printed Title DION EX May 8, 2012 Attn: Keith Elmund City of Fort Collins Water Utilities 700 Wood Street Fort Collins, CO 80521 Dear Keith Elmund, Dionex Corporation 3000 Lakeside Drive Ste 116N Bannockburn, IL 60015 800-346-6390, Option 3 Fax 847-283-0684 Quote date: May 08, 2012 Quotation No: 97776 Quote Type: WARRANTY Customer No: 2030 It is our goal at Dionex to provide your instrumentation with the best service in the industry. We believe quality service is an important component in maintaining the reliability of your Dionex instrument and ensuring maximum operating uptime. Accordingly, we place high value in forming a Service Agreement partnership with your organization. As a Dionex Service Agreement partner, you will have access to timely and professional support by local representatives, as well as priority access to telephone support. Additional information regarding the specific service contract plan for your instrument can be found in the attached documentation. This comprehensive range of quality service products ensures proper maintenance of your system and added value to your investment. Enclosed you will find a quotation for a Service Agreement. Please feel free to contact me at 800-346-6390, menu option 3, should you have questions or require additional information. We look forward to continuing our partnership with your organization. I will be contacting you within the next few weeks to discuss our Service Agreement Program, or please feel free to send your purchase order to one of the addresses listed below. Fax: Fax your purchase order to 847-283-0684 E-Mail: Email your purchase order to svc.agreements(a)dionex.com Mail: Dionex Corporation 3000 Lakeside Drive, Suite 116N Bannockburn, IL 60015 Attention: Inside Sales I am looking forward to working with you. Our goal is to ensure your success! Sincerely, Service Agreement Administration A pan or TherrnoFisher SCIENTIFIC Page 1 of 3 Form VV-y Request for Taxpayer - cure form to the (Rea. January o Identification Number and Certification requester. °o not°'oan"1°"' a1°t Im'Rm Svnx aeeraa n:evaw send to the IRS. r`i Name 0 Dionex Corporation a Business name, d different from alwve ° e a a L' ° tneividuav Check apprepnare box: ❑ Sob PmPneUr ® Corporation ❑ Pannership ❑ Omer ► .................. ❑ Exempt backup tag c w i 5 Adtress Number, street. and a pt. or sure mJ 1228 titan Way, PO Boa 3603 Requester's name and address loptienaa 'Y City. state. and 21P code CA N Stmnyvale, 94088-3603 List aoeoum number(s) here (apbonaq susuitutia nuvrl c tl rat Enter your TIN In the appropriate box. For individuals, this is your social security number ISSN). Soe1N sac++r4 number However, for a resident alleq side proprietor, or disregarded anUty, we the Bart 1 Instructions on page 3. For other entities. it is your employer identification number (EIN). If you do not have a number, see How to get a TIN on page 3. or Note: If the account Is fir more than one name. we dre cfrart on page 4 for guide&ws on whose number Einpb lid eraifkalibn amber to enter. 9141 61 417 14 1 21 9 Under penalties of perjury, I certify that: 1. The number shown on this form is my cornxt taxpayer identification number (or I am waking for a number to be Issued to mel. and 2. I am rot sublet[ to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Service ORS) that I am subject to backup withholding as a result of a failure to report an interest or dividends, or (c) the IRS has notified me that I am no longer subject to backup withholding, and 3. 1 am a U.S. person (including a U.S. resident alien). Certification instructions You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report a west and dividends on yaw tax return. For real estate transactions, item 2 does not apply. For mortgage interest paid. acquMion or aban merit of secured property, cancellation of debt. contributions to an Individual retirement arrangement ORA). and generally. payments GpVthan interest and dividends, you are not required to sign the Certification, but you must provide your coned TIN. (See theVMK:dan page 4r) Ill�riL, , i4 Purpose of Form A person who is required to file an information return with the IRS, must obtain your correct taxpayer identification number (TIN) to report, for example, income paid to you, real estate transactions, mortgage interest you paid, acquisition or abandonment of secured property, cancellation of debt or contributions you made to an IRA. U.S. person. Use Form W-9 only if you are a U.S. person olncluding a resident alien), to provide your correct TIN to the person requesting it (the requester) and, when applicable, to: 1. Certify that the TIN you are giving is correct (or you are waiting for a number to be issued), 2. Certify that you are not subject to backup withholding, or 3. Claim exemption from backup withholding if you are a U.S. exempt payee. Note: If a requester gives you a form other than Form W-9 to request your TIN, you must use the requester's form if it is substantially similar to this Form W-9. Foreign person. If you are a foreign person, use the appropriate Form W-8 (see Pub. 515. Withholding of Tax on Nonresident Aliens and Foreign Entities). Nonresident alien who becomes a resident alien. Generally, only a nonresident alien individual may use the terms of a tax treaty to reduce or eliminate U.S. tax on certain types or income. However, most tax treaties contain a provision known as a 'saving clause.- Exceptions specified in the saving clause may permit an exemption from tax to continue for certain types of income even after the recipient has otherwise become a U.S. resident alien for tax purposes. If you are a U.S. resident alien who is relying on an exception contained in the saving clause of a tax treaty to claim an exemption from U.S. tax on certain types of income, you must attach a statement that specifies the following five items: 1. The treaty country. Generally, this must be the same treaty under which you claimed exemption from tax as a nonresident alien. 2. The treaty article addressing the income. 3. The article number (or location) in the tax treaty that contains the saving clause and its exceptions. 4. The type and amount of income that qualifies for the exemption from tax. 5. Sufficient facts to justify the exemption from tax under the terms of the treaty article. Cat. No. 10231x Form W-9 (Rev. 1-2003)