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HomeMy WebLinkAboutRFP - 7310 JD EDWARDS ENTERPRISEONE MANAGED SERVICECityof Financial Services /V 1 Purchasing Division 215 N. Mason St. 2nd Floor F6rt Collins PO Box 580 Fort Collins, CO 80522 970.221.6775 P u rch a s i n g 970.221.6707 kgov.com1purchasin9 REQUEST FOR PROPOSAL 7310 JD Edwards EnterpriseOne Managed Services The City of Fort Collins is requesting proposals from qualified firms to provide technical professional service assistance for our ERP application JD Edwards EnterpriseOne. Written proposals, five (5) copies, will be received at the City of Fort Collins' Purchasing Division, 215 North Mason.St:; 2nd floor, Fort Collins, Colorado 80524. Proposals will be received before 3:00 p.m. (our clock), December 16, 2011 and referenced as Proposal No. 7310. If delivered, they are to be sent to 215 North Mason Street, 2nd Floor, Fort Collins, Colorado 80524. If mailed, the address is P.O. Box 580, Fort Collins, 80522-0580. Questions concerning the scope of the project should be directed to Project Manager Jamie Heckman, MIS (970) 221-6636 or iheckmanCa�fcgov.com. Questions regarding bid submittal or process should be directed to Ed Bonnette, CPPB, C.P.M., Buyer (970) 416-224.7 or ebonnettet D__fcgov.com. A copy of the Proposal may be obtained as follows: Download the Proposal/Bid from the BuySpeed Webpage, www.fcgov.com/eprocurement The City of Fort Collins is subject to public information laws, which permit access to most records and documents. Proprietary information in your response must be clearly identified and will be protected to the extent legally permissible. Proposals may not be marked 'Proprietary' in their entirety. Information considered proprietary is limited to material treated as confidential in the normal conduct of business, trade secrets, discount information, and individual product or service pricing: . Summary price information may not be designated as proprietary as such information may be carried forward into other public documents. All provisions of any contract resulting from this request for proposal will be public information. Sales Prohibited/Conflict of Interest: No officer, employee, or member of City Council, shall have a financial interest in the sale to the City of any real or personal property, equipment, material, supplies or services where such officer or employee exercises directly or indirectly any decision - making authority concerning such sale or any supervisory authority over the services to be rendered. This rule also applies to subcontracts with the City. Soliciting or accepting any gift, gratuity favor, entertainment, kickback or any items of monetary value from any person who has or is seeking to do business with the City of Fort Collins is prohibited. Collusive or sham proposals: Any proposal deemed to be collusive or a sham proposal will be rejected and reported to authorities as such. Your authorized signature of this proposal assures that such proposal is genuine and is not a collusive or sham proposal. The City of Fort Collins reserves the right to reject any and all proposals and to waive any irregularities or informalities. Sincerely, James B. O'Neill II, CPPO, FNIGP Director of Purchasing & Risk Management RFP 7310 Managed Services for JDE Page 1 of 22 Vendor Statement: I have read and understand the specifications and requirements for this bid and I agree to comply with such specifications and requirements. I further agree that the method of award is acceptable to my company. I also agree to complete PROFESSIONAL SERVICES WORK ORDER AGREEMENT with the City of Fort Collins within 30 days of notice of award. If contract is not completed and signed within 30 days, City reserves the right to cancel and award to the next highest rated firm. NOTE: VENDOR STATEMENT IS TO BE SIGNED & RETURNED WITH YOUR PROPOSAL. FIRM NAME: ADDRESS: EMAIL ADDRESS: BIDDER'S NAME: SIGNATURE: PRIMARY SERVICES ISSUES CONTACT: PHONE: TELEPHONE: FAX: EMAIL: CELL: EMERGENCY: BACKUP: RFP 7310 Managed Services for JDE Page 10 of 22 PROPOSAL EVALUATION AND VENDOR SELECTION Assessment of Proposal Proposals will be evaluated on the following criteria. These criteria will be the basis for review of the written proposals and any optional interview session. The rating scale shall be from 1 to 5, with 1 being a poor rating, 3 being an average rating, and 5 being an outstanding rating. WEIGHTING QUALIFICATION STANDARD FACTOR Does the proposal show an understanding of 2.0 Scope of Proposal the project objective, methodology to be used and results that are desired from the project? Do the persons who will be working on the 2.0 Assigned project have the necessary skills? Are Personnel sufficient people of the requisite skills assigned to the project? Can issues be resolved in a timely manner? Can the work be completed in the necessary time? Can the target start and completion dates be met? Are other qualified personnel 1.0 Availability available to assist in meeting the project schedule, or providing issue resolution if required? Is the project team available to attend meetings as required by the Scope of Work? 1.0 Motivation Is the firm interested and are they capable of doing the work in the required time frame? Do the proposed cost and work hours compare favorably with the Program Manager's Cost and Work estimate? Are the work hours presented 2.0 Hours reasonable for the effort required in each project task or phase? Similarly, are the hours presented reasonable for standard issue resolution typical of Managed ERP Services? Does the firm have the support capabilities the 2.0 Firm Capability assigned personnel require? Has the firm done previous projects of this type and scope? RFP 7310 Managed Services for JDE Page 11 of 22 Reference Evaluation (Top Ranked Company) The Project Manager will check references using the following criteria. The evaluation rankings will be labeled Satisfactory/Unsatisfactory. QUALIFICATION STANDARD Overall Performance Would you hire this Professional again? Did they show the skills required by this project? Was the original Scope of Work completed Timetable within the specified time? Were interim deadlines met in a timely manner? Were issues resolved to completion in a timely manner? Was the Professional responsive to client Completeness needs; did the Professional anticipate problems? Were problems solved quickly and effectively? Budget Was the original Scope of Work completed within the project budget? Job Knowledge If a study, did it meet the Scope of Work? PLEASE GO TO www.fcqov.com/eprocurement TO REGISTER IN OUR E- PROCUREMENT SYSTEM FOR FUTURE BID OPPORTUNITIES! BE SURE TO SELECT ALL APPROPRIATE COMMODITY CODES. COMMODITY CODES USED FOR THIS RFP: 918-29 Software Consulting RFP 7310 Managed Services for JDE Page 12 of 22 PROFESSIONAL SERVICES AGREEMENT WORK ORDER TYPE THIS AGREEMENT made and entered into the day and year set forth below by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and MVhN1*&*1Q- IB hereinafter referred to as "Professional". i t In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Professional agrees to provide services in accordance with any project Work Orders for , issued by the City. A blank sample of a work order is attached hereto as Exhibit "A", consisting of ( ) pages and is incorporated herein by this reference. The City reserves the right to independently bid any project rather than issuing a Work Order to the Professional for the same pursuant to this Agreement. 2. The Work Schedule. The services to be performed pursuant to this Agreement shall be performed in accordance with the Work Schedule stated on each Work Order. 3. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated as specified on each Work Order. Time is of the essence. Any extensions of any time limit must be agreed upon in writing by the parties hereto. RFP 7310 Managed Services for JDE Page 13 of 22 4. Contract Period. [Option 1] This Agreement shall commence , 20 , and shall continue in full force and effect until 20 , unless sooner terminated as herein provided. In addition, at the option of the City, the Agreement may be extended for additional one year periods not to exceed ( ) additional one year periods. Renewals and pricing changes shall be negotiated by and agreed to by both parties. The Denver Boulder Greeley CPIU published by the Colorado State Planning and Budget Office will be used as a guide. Written notice of renewal shall be provided to the Professional and mailed no later than ninety (90) days prior to contract end. 5. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Professional. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this agreement shall be effective when mailed, postage prepaid and sent to the following address: Professional: City: With Copy to: City of Fort Collins City of Fort Collins Attn: 1 Attn: Purchasing PO Box 580 PO Box 580 Fort Collins, CO 80522 Fort Collins, CO 80522 In the event of any such early termination by the City, the Professional shall be paid for services rendered prior to the date of termination subject only to the satisfactory performance of the RFP 7310 Managed Services for JDE Page 14 of 22 Professional's obligations under this Agreement. Such payment shall be the Professional's sole right and remedy for such termination. 6. Design, Project Insurance and Insurance Responsibility. The Professional shall be responsible for the professional quality, technical accuracy, timely completion and the coordination of all services rendered by the Professional, including but not limited to designs, plans, reports, specifications, and drawings and shall, without additional compensation, promptly remedy and correct any errors, omissions, or other deficiencies. The Professional shall indemnify, save and hold harmless the City its officers and employees, in accordance with Colorado law, from all damages whatsoever claimed by third parties against the City and for the City's costs and reasonable attorney's fees arising directly or indirectly out of the Professional's negligent performance of any of the services furnished under this Agreement. The Professional shall maintain commercial general liability insurance in the amount of $500,000 combined single limits and errors and omissions insurance in the amount of 7. Compensation. In consideration of services to be performed pursuant to this Agreement, the City agrees to pay Professional on a time and reimbursable direct cost basis designated in Exhibit "B", consisting of ( ) page(s), attached hereto and incorporated herein by this reference. At the election of the City, each Work Order may contain a maximum fee, which shall be negotiated by the parties hereto for each such Work Order. Monthly partial payments based upon the Professional's billings and itemized statements are permissible. The amounts of all such partial payments shall be based upon the Professional's City -verified progress in completing the services to be performed pursuant to the Work Order and upon approval of the Professional's RFP 7310 Managed Services for JDE Page 15 of 22 direct reimbursable expenses. Final payment shall be made following acceptance of the work by the City. Upon final payment, all designs, plans, reports, specifications, drawings, and other services rendered by the Professional shall become the sole property of the City. 8. City Representative. The City will designate, prior to commencement of work, its project representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the project. All requests for contract interpretations, change orders, and other clarification or instruction shall be directed to the City Representative. 9. Project Drawings. Upon conclusion of the project and before final payment, the Professional shall provide the City with reproducible drawings of the project containing accurate information on the project as constructed. Drawings shall be of archival, prepared on stable mylar base material using a non -fading process to provide for long storage and high quality reproduction. "CD" disc of the as -built drawings shall also be submitted to the owner in and AutoCAD version no older then the established city standard. 10. Monthly Report. Commencing thirty (30) days after Notice to Proceed is given on any Work Order and every thirty days thereafter, Professional is required to provide the City Representative with a written report of the status of the work with respect to the Work Order, Work Schedule and other material information. Failure to provide any required monthly report may, at the option of the City, suspend the processing of any partial payment request. RFP 7310 Managed Services for JDE Page 16 of 22 11. Independent Contractor. The services to be performed by Professional are those of an independent contractor and not of an employee of the City of Fort Collins. The City shall not be responsible for withholding any portion of Professional's compensation hereunder for the payment of FICA, Workers' Compensation, other taxes or benefits or for any other purpose. 12. Personal Services. It is understood that the City enters into this Agreement based on the special abilities of the Professional and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Professional shall neither assign any responsibilities nor delegate any duties arising under this Agreement without the prior written consent of the City. 13. Acceptance Not Waiver. The City's approval of drawings, designs, plans, specifications, reports, and incidental work or materials furnished hereunder shall not in any way relieve the Professional of responsibility for the quality or technical accuracy of the work. The City's approval or acceptance of, or payment for, any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement. 14. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform according to the terms of this agreement, such party may be declared in default. 15. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may RFP 7310 Managed Services for JDE Page 17 of 22 elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non -defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non -defaulting party for the non -defaulting party's reasonable attorney fees and costs incurred because of the default. 16. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 17. Law/Severability. The laws of the State of Colorado shall govern the construction, interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 18. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5- 101, C.R.S., et. seq., Professional represents and agrees that: a. As of the date of this Agreement: 1. Professional does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Professional will participate in either the e-Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the "e-Verify Program") or the Department Program (the "Department Program"), an employment verification program established pursuant to Section 8-17.5-102(5)(c) RFP 7310 Managed Services for JDE Page 18 of 22 C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Professional shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that knowingly employs or contracts with an illegal alien to perform work under this Agreement. C. Professional is prohibited from using the e-Verify Program or Department Program procedures to undertake pre -employment screening of job applicants while this Agreement is being performed. d. If Professional obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Professional shall: 1. Notify such subcontractor and the City within three days that Professional has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Professional shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Professional shall comply with any reasonable request by the Colorado Department of Labor and Employment (the "Department") made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Professional violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Professional shall be liable for actual and consequential damages to the City arising out of Professional's violation of Subsection 8-17.5-102, C.R.S. RFP 7310 Managed Services for JDE Page 19 of 22 7310 JD Edwards EnterpriseOne Managed Services GENERAL INFORMATION Introduction The City of Fort Collins is located approximately 60 miles north of Denver, nestled against the foothills of the Rocky Mountains and alongside the banks of the Cache La Poudre River. The City's population is—150,000 and has a thriving downtown core of businesses and retail, and is home to Colorado State University. The City of Fort Collins utilizes JD Edwards EnterpriseOne for many of its Enterprise Resource Planning (ERP) needs. Purpose of RFP The objective of this Request for Proposal (RFP) is for the City of Fort Collins Management Information Services department to procure technical professional service assistance for our ERP application JD Edwards EnterpriseOne. Background The City of Fort Collins uses the JD Edwards EnterpriseOne application for all Financial, Payroll and Human Resources related processes. The application currently has over 2,000 users with a variety of roles and modules in use. The City is looking for a single vendor to provide ongoing managed services for CNC Administration, as well as two vendors to provide functional application consulting and development services on an as - needed basis. In addition, the City of Fort Collins allows other Public Agencies the opportunity to purchase off the Award for this Bid, at the option of the Awarded Vendor(s). Other public agencies that are members of the Colorado Multiple Assembly of Procurement Officials (MAPO) cooperative purchasing group that are JD Edwards users and have indicated a desire to participate in any resulting awards as a potential cooperative user include: Jefferson County City of Thornton The selected vendor must have experience in the implementation of all current versions of JD Edwards EnterpriseOne. This includes consultants that, as a whole, have experience in all of the functional modules of JD Edwards EnterpriseOne, as well as, CNC Administration. RFP 7310 Managed Services for JDE Page 2 of 22 g. The City will notify the Office of the Secretary of State if Professional violates this provision of this Agreement and the City terminates the Agreement for such breach. 19. Special Provisions. Special provisions or conditions relating to the services to be performed pursuant to this Agreement are set forth in Exhibit "C", consisting of ( ) page(s), attached hereto and incorporated herein by this reference. RFP 7310 Managed Services for JDE Page 20 of 22 THE CITY OF FORT COLLINS, COLORADO By: James B. O'Neill II, CPPO, FNIGP Director of Purchasing & Risk Management Date: ATTEST: City Clerk G ePlziOl_L.Wel;r9]C"i•A Assistant City Attorney [Insert Professional's name] or [Insert Partnership Name] or [Insert individual's name] or Doing business as [insert name of business] :- Title: CORPORATE PRESIDENT OR VICE PRESIDENT Date: ATTEST: Corporate Secretary (Corporate Seal) RFP 7310 Managed Services for JDE Page 21 of 22 EXHIBIT "A" WORK ORDER FORM PURSUANT TO AN AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND DATED: Work Order Number: Purchase Order Number: Project Title: Commencement Date: Completion Date: Maximum Fee: (time and reimbursable direct costs): Project Description: Scope of Services: User Acceptance Professional agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Professional Services Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Professional Services Agreement and this work order (including the attached forms) the Professional Services Agreement shall control. The attached forms consisting of _ (_) pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given. Professional By: City of Fort Collins By: James B. O'Neill Il, CPPO, FNIGP Director of Purchasing & Risk Management (over $60,000.00) Date: RFP 7310 Managed Services for JDE Page 22 of 22 Preliminary Schedule These dates are estimates and are subject to change by the City. Event _ Time,&Date' Release RFP to Vendors November 18, 2011 Vendor RFP Questions if an Due December 2, 2011 Answers to Vendor RFP Questions Released December 9, 2011 Proposal Responses Due December 16, 2011 Selection of Top 3 Proposals January 6, 2012 Vendor Finalist Interviews *Week of January 16-20, 2012 Selection of Top Vendor January 31, 2012 Contract Signed February 10, 2012 Contract Implement March 1, 2012 *Please indicate your availability for travel to Fort Collins this week in the event you are among the finalists. RFP Coordinator/Communications Upon release of this RFP, all Vendor communications concerning this request should be directed in writing to the RFP Coordinators listed below. Unauthorized contact regarding this RFP with other City employees may result in disqualification. Any oral communications will be considered unofficial and non -binding on the City. Questions concerning the scope of the project should be directed to Project Manager Jamie Heckman, MIS (970) 221-6636 or'heckmanCcDfcgov.com. Questions regarding bid submittal or process should be directed to Ed Bonnette, CPPB, C.P.M., Buyer (970) 416-2247 or ebonnette(a�fcgov.com. Response Format Proposals should be prepared simply, providing a straightforward, concise delineation of the approach and capabilities necessary to satisfy the requirements of the RFP. Technical literature and elaborate promotional materials, if any, must be submitted separately. Emphasis in the proposals should be on completeness, clarity of content and adherence to the presentation structure required by this RFP. All interested Vendors, whether previously contacted or not, are required to submit proposals in accordance with the conditions and dates outlined in this Request for Proposal (RFP). Vendors of outsourced solutions are also invited to submit a proposal as both options will be evaluated equally. The City expects to develop a long-term, collaborative relationship with the selected Vendor for this solution. RFP 7310 Managed Services for JDE Page 3 of 22 TERMS AND CONDITIONS Questions Regarding the RFP Oral interpretations of the RFP specification are not binding on the City. Request for interpretation or clarification of the RFP specifications must be made in writing and submitted to the RFP Coordinator indicated in Section 1.5 and in accordance with the deadline specified in Section 1.4. RFP Clarifications & Addendums The City reserves the right to clarify or change the RFP or issue addendums to the RFP at any time. The City also reserves the right to cancel or reissue the RFP. All such addenda will become part of the RFP. Withdrawal of Proposal Proposals may be withdrawn at any time prior to the submission time specified in Section 1.4, provided notification is received in writing. Proposals cannot be changed or withdrawn after the time designated for receipt. Proposal Modification and Clarifications The City reserves the right to request that any Vendor clarify its proposal or to supply any additional material deemed necessary to assist in the evaluation of the proposal. Modification of a proposal already received will be considered only if the request is received prior to the submittal deadline. All modifications must be made in writing, executed and submitted in the same form and manner as the original proposal. REQUESTED SERVICES Duration of Services 1. The City reserves the right to award directly as a result of the written proposals. The City may or may not opt to conduct oral interviews. 2. The selected Contractor shall be expected to sign the City's standard Professional Services Work Order Agreement prior to commencing Services (see sample attached to this Proposal). The contract(s) will be awarded for one year with annual reviews and potential one-year extensions up to a maximum five-year period. 3. The City reserves the right to negotiate with any vendor as meets the needs of the City. The City reserves the right to reject any or all proposals, and to waive any irregularities. Performance Expectations If the Vendor has had a contract terminated for default during the past five (5) years, all such incidents must be described. "Termination for default" is defined as notice to stop performance due to the Vendor's non-performance or poor performance, and the issue RFP 7310 Managed Services for JDE Page 4 of 22 was either (a) not litigated; or (b) litigated and such litigation determined the Vendor to be in default. Submit full details of all terminations for default experienced by the Vendor during the past five (5) years, including the other party's name, address and telephone number. Present the Vendor's position on the matter. The City will evaluate the facts and may, at its sole discretion, reject the Vendor's proposal if the facts discovered indicate that completion of a contract resulting from this RFP may be jeopardized by selection of the Vendor. If the Vendor has experienced no such termination for default in the past five (5) years, so declare. If the Vendor has had a contract terminated for convenience, non-performance, non - allocation of funds or any other reason, which termination occurred before completion of the contract, during the past five (5) years, describe fully all such terminations, including the name, address and telephone number of the other contracting party. Cost Requirements The City will pay for services, as completed, based on an hourly rate. The City is not seeking proposals for a specified body of work at a fixed price. All prices are to be in US dollars. The quoted rate(s) is expected to be applied for the duration of the contract (as described herein). The rates should include, but are not limited to: CNC Administration, Application Consulting and Development services. Scope of Services The City of Fort Collins is seeking professional support services for the maintenance and enhancement of the City's JD Edwards EnterpriseOne application. The application has been used by the organization for over 10 years and initially implemented modules over a period of years. The City of Fort Collins is on Oracle Premier Support for JD Edwards EnterpriseOne and will continue to be. At this time, the City plans to implement no new functional modules of JD Edwards EnterpriseOne, but rather will need to maintain and enhance certain functionality. The City may consider implementing LDAP authentication for JD Edwards EnterpriseOne with Active Directory. The City is looking for a single vendor and more specifically, a dedicated CNC professional, to provide the following ongoing CNC administrative services. Contract award does not guarantee any minimum amount of dollars or hours for any of the vendors selected. However, the City does estimate that the CNC administrative services will require on average 20 hours a month. The City will award one (1) Professional Services Work Order Agreement for CNC work that includes the following: • Tools upgrades RFP 7310 Managed Services for JDE Page 5 of 22 • Full builds • ESUs • Major upgrades • Vertex Maintenance • Other CNC duties as required Additionally, the City is looking for two vendors to provide the following as -needed consulting services. The highest -ranked proposer will serve as the primary contractor and the second -highest ranked proposer will serve as the secondary (backup) contractor. As a standard practice, it is the intent of the City that, as the need for JD Edwards Application Consulting arises, the City would contact the primary contractor regarding the specifics of the need. If the primary contractor is unable to meet that need with sufficient qualified resources in the time frame required, the secondary contractor would be contacted. If neither contractor is able to meet the need, other contractors would be contacted. The City will award two (2) Professional Services Work Order Agreements for Applications work that will include the following: • Development services such as business functions, business services, enterprise report writing, and BI Publisher form development; Functional consulting for any or all of the modules referenced in Section 4.5 to assist staff on in-house projects or troubleshooting when they need short term additional assistance. • Other Applications duties as required. Scope of Services Process When the City identifies a specific scope of work to be completed under this contract; a written detailed Work Order for the project/task will be created between the Vendor and City staff. This scope of work will include an agreed upon fixed number of hours to perform the scope of services, a detailed description of those services, and any other necessary information. The vendor, or vendors selected, will be able to work remotely through a VPN connection, and therefore, travel should not be required. If the vendor determines that travel is required, the hourly rate quoted for services should be inclusive of travel expenses. TECHNICAL ARCHITECTURE This section documents the environment of the JD Edwards EnterpriseOne Application. JD Edwards EnterpriseOne The City of Fort Collins is currently operating JD Edwards EnterpriseOne version 9.0 update 1. The tools are in version 8.98.4.1; WebLogic is the application server. RFP 7310 Managed Services for JDE Page 6 of 22 Environments and Users The City of Fort Collins currently has the following JD Edwards EnterpriseOne 9.0 environments: • PD900 Production • PY900 Prototype • DV900 Development • PS900 Pristine • JPD900 Web Production • JPY900 Web Prototype • JDV900 Web Development The City of Fort Collins currently has approximately 2200 users of the JD Edwards EnterpriseOne application. Servers and Operating System The JD Edwards EnterpriseOne server environment is a mix of physical and virtual servers. The virtual servers are in a VMware environment. All servers are Windows operating systems. Database The database used with JD Edwards EnterpriseOne production environment is Oracle 10g. Note that the development environment utilizes Oracle 11g. The JD Edwards EnterpriseOne production environment will be upgraded to Oracle 11g during 2012. EnterpriseOne Modules The following JD Edwards EnterpriseOne Modules are currently in use at the City. Note that this list includes the major modules in use and is not all inclusive. Foundation Applications • Address Book • Job Scheduler • BI Publisher Financial Applications • General Ledger • Supplier Master • Accounts Payable • Accounts Receivable • Purchasing • Fixed Assets Payroll Applications • Employee and Manager Self Service • Time Entry • Payroll Processing • Direct Deposit RFP 7310 Managed Services for JDE Page 7 of 22 Human Resources Armlications • Employee Master • Employee Supplemental Data • Employee History • Emergency Contacts • Occupational Pay Rates • Job Master • Labor Distribution • Requisitions • Applicant Master • Position Control • Benefits • Dependents • Open Enrollment • Batch Enrollment • FMLA Tracking • Organizational Charts • Future Data Revisions PROPOSAL SUBMITTAL Proposal Requirements In order to simplify the review process and maximize the degree of comparative analysis, the RFP Response should be organized in the following manner: 1. Executive Summary A one -page high-level overview of the solution being proposed. 2. Qualifications and Experience Provide relevant information regarding previous experience related to this or similar engagements, to include the following (Please limit this to a maximum of two pages): • Brief Company History, including time in business • Description of dedicated JD Edwards EnterpriseOne consulting practice • Experience in JD Edwards EnterpriseOne CNC administration • Experience in JD Edwards EnterpriseOne functional application consulting • Oracle PLATINUM Business Partner is REQUIRED 3. Organization Chart Provide a company organization chart containing the names of all key personnel and subcontractors with titles and their specific task assignment for this contract. RFP 7310 Managed Services for JDE Page 8 of 22 4. Personnel Information Provide the names and resumes of for each professional and technical person assigned to the contract (including subcontractors). The resumes shall include at least 3 references from similar assignments. 5. Client References Provide 3 municipal/public sector references (including contact information) that used your company for JD Edwards professional and support services in a contract of a year or more in the last 3 years. 6. Pricing Model Provide hourly rates for resources fitting in the categories of work referenced in Section 0 and technology/architecture referenced in Section 0. Include both remote and on -site rates, if different. 7. Availability Describe the availability of project personnel to participate in this contract in the context of the consultant firm's other commitments. RFP 7310 Managed Services for JDE Page 9 of 22