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Home My WebLink AboutWORK ORDER - RFP - 7192 PERFORMANCE EXCELLENCE CONSULTANTWORK ORDER #1 EXHIBIT "A" WORK ORDER FORM PURSUANT TO AN AGREEMENT BETWEEN THE CITY OF FORT COLLINS AND CENTER FOR PERFORMANCE EXCELLENCE DATED: February 15, 2011 Work Order Number: 1 Purchase Order Number: Project Title: 7192 PERFORMANCE EXCELLENCE CONSULTANT Commencement Date: February 15, 2011 Completion Date: May 31, 2011 Maximum Fee: (time and reimbursable direct costs): $44,750.00 Project Description: As stated in Section 1: Scope of Services PAGE 1 OF 4 Scope of Services: Provide assistance in implementing a performance excellence program for City of Fort Collins operations: identify and prioritize areas for improvement in performance excellence program; provide assistance to writing in developing an effective Foothills Level application for consideration by Colorado Center for Performance Excellence (CPEx) in 2011 (see www.coloradoexcellence.org for additional information regarding the Foothills Level): focus on developing a sound "approach" to the performance excellence program which will lay the groundwork for program work after completion of the Foothills Level application: train staff and consult on effectively implementing business practices consistent with Baldrige criteria for performance excellence: and advise on strategic planning process for entire City organization. Professional agrees to perform the services identified above and on the attached forms in accordance with the terms and conditions contained herein and in the Professional Services Agreement between the parties. In the event of a conflict between or ambiguity in the terms of the Professional Services Agreement and this work order (including the attached forms) the Professional Services Agreement shall control. The attached forms consisting of three ( 3 ) pages are hereby accepted and incorporated herein, by this reference, and Notice to Proceed is hereby given. Professional By:x� T Date: Project Manager By: Date: City of Fort Collins By: James B. O'Neill II, CPPO, FNIGP Director of Purchasing and Risk Management (over $60,000.00) Date: WOPSA — 7192 Performance Excellence Consultant page 9 PAGE 2OF4 PROPOSED TIMELINE FOR STRATEGIC PLANNING PROCESS Center for Performance Excellence—Poudre Valley Health System February 17, 2011 ACTIVITY RESPONSIBLO FEB Provide training to City team that will be involved in Shawn Priscilla developing strategic planning process (2 hours) City team - Facilitate 1st work session to begin designing strategic Priscilla planning process (4 hours) City team MARCH, Facilitate 2nd work session to continue design of strategic Priscilla APRIL planning process (4 hours) City team Facilitate follow-up session to finalize details of strategic Priscilla planning process (2 hours) City team Provide training to new City Council members during Shawn retreat, support presentation of new strategic planning Priscilla MAY process Priscilla Participate in follow-up meeting to plan next steps Shawn City team WOPSA - 7192 Performance Excellence Consultant page 10 WORK ORDER #1 PAGE 3 OF 4 PROPOSED TIMELINE FOR CPEX APPLICATION Center for Performance Excel lence—Poudre Valley Health System February 17, 2011 ACTIVITY RESPONSIBLEM Facilitate PEAT meeting to review key factors in Organizational Profile; send new/revised key factors to G7, PEAT & Sonja for Tess/Ann (Sonja) } review & use during preparation of Category responses X Sonja/Priscilla a Provide Category -specific training to each team; facilitate discussions to start answering Criteria questions Tess/Ann PEAT w Update Organizational Profile to reflect new/revised key factors & LL send to PEAT & Sonja for review Tess/Ann PEAT Provide feedback on Organizational Profile Sonja/Priscilla tt �' nR' 33 , k G Q? 5 4 Interview subject matteryexperts to„obtain missing mformatiorn' 2 A lication . ¢�as�sa��3a� �i�3£ia�"'� �� + : �� s r i�� as Tea.�. ms Incorporate feedback"& send finahOrgarnzattonal Profile to G7, Q ; r h. i �{ ji A PEAT & Sonja for reference tlunng preparation'ofCategory Tess/Ann responses-., Write Draft 1 & send to Sonja for review Tess/Ann Review Draft 1 & provide feedback on responsiveness to Criteria & R ADLI Sonja/Priscilla a Incorporate feedback from Sonja & send Draft 2 to G7 & PEAT for Tess/Ann review Provide feedback on Draft 2 G7 & PEAT Incorporate feedback from PEAT & send Draft 31to Sonja for review Tess/Ann Provide final feedback on Draft 3 Sonja/Priscilla Make final edits & send to designer for formatting & printing (May >- 15 Tess/Ann Submit application to CPEx (due May 23) Tess/Ann Prepare feedback report on application & prioritize OFIs Sonja/Priscilla Work with each Category -specific team to develop, action plans for Sonja/Priscilla addressing OFIs I Tess/Ann WOPSA — 7192 Performance Excellence Consultant page 11 WORK ORDER EXHIBIT "B" COMPENSATION Center for Performance Excellence POUDRE VALLEY HEALTH SYSTEM Guiding discovery for world -class results Rates PAGE 4 OF 4 F64-as3Lu.S � V ?�'`�, m i'r :' a �3 4,,".jm ` 11[ C`onsuSlting Service,'r y'' Rate X Provide training and consulting to staff Performance Excellence Team $15,000 (PEAT) in developing the "approach" elements of the Foothills Application. Support strategic planning process consistent with Performance $13,750 Excellence Criteria. Advise the writing Team on completion of the 2011 Foothills $10,000 application of CPEx. Review and comment on draft Foothills applications. $ 6,000 Total $44,750 Charges include: • One consultant per class training and work session; • Administrative support for scheduling, class preparation, development of training materials specific to the City's needs and monthly reporting of progress; • Copies of handouts for training; • Materials needed for work sessions; • Local travel for consultants and • Meeting room at the Center for Performance Excellence. Charges do not include meals or refreshments for training and work sessions. WOPSA — 7192 Performance Excellence Consultant page 12