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HomeMy WebLinkAbout482514 VISIONONE INC - CONTRACT - AGREEMENT MISC - VISIONONE INCrShoWare The Complete Box Of ica Solution SHOWARETm SOFTWARE USER AGREEMENT This Agreement is made as of February 10, 2011 by and between Lincoln Center of Fort Collins ("User") and VislonOne, Inc. a California Corporation ("ShoWareTM?.with respect to the following recitals of fact: This Agreement, together with the Proposal between User and ShoWareTm dated February 10, 2011 including the Investment Summary section thereof, to which this Agreement is refers (the "Proposal"), described thereon are made a part hereof by this reference, and sets forth the terms and conditions under which ShoWare m shall provide services to User. VisionOne is the developer and owner'of the ShoWareTm Software solution, which includes a combination of various computer software modules and electronic or "on-line" documentation and reference materials (collectively, the "ShoWare m Software") The ShoWareTM Software is a complete box office ticketing solution which provides for total in-tlouse management of event schedules, advanced'bookings, reserve seating, ticket sales, report generation,and other business functions associated with ticket sales. User is engaged in, among other things, the sale of tickets to various sporting,:. entertainment and educational events (the "Events"). User wishes to acquire a non-exclusive license to use the ShoWareT14 Software and acquire certain other services from.ShoWare m related to the sale of Events tickets as herein provided....; .: : The Parties hereby agree as follows: 1. AGENCY: User hereby appoints ShoWare m to be its exclusive; agent .for the sale of tickets to Events ('Tickets") from; User's box office and/or on-line, both througareTm'Software, on the terms set forth in this Agreement. 2. TERM: The initial term of this Agreement shall be for three (3j years, which term shall automatically renew for successive one year terms unless either party shall give the other.at least 30 days written notice of non -renewal prior to the end of the existing term. ShoWareTm reserves the -right: to adjust. the Fee Structure according to the National CPI..(CPI-U, US City Average, All Items) found on httrr//www bls,aov/coi during the term of this agreement and any. renewals. ShoWareTm:ggrees to maintain fees;as descnbed in Exhibit B for the initial 3 year term of the agreement 3;>:< LICENSE:. In consideration of payment of the License Fee as described in Section 8, and in further consideration of Use['s agreement:#o`abide by:the..terms and conditions of this Agreement, ShoWareTM hereby grants to User, and User hereby accepts, a non-exclusive, non -transferable and non -assignable license to use the ShoWareTM.Software (the "License");.only in accordance with the terms and conditions of this Agreement, including any Exhibits attached. hereto: User shall not have the right to grant sublicenses under the License. 4. OWNERSHIV6nd HOSTING OF.SHOWARE— SOFTWARE: The ShoWare m Software is licensed, not sold. By virtue of this.Agreeirlent, User a.8qulres only the right to use the ShoWareTM Software and any copies User is permitted to make hereby.,'Userdoes not acquire any right of ownership or title in the ShoWareTm Software. Powered by: 6781 N. Palm Ave.. Ste 120 0 Fresno. CA 93704 - USA 0 ph: 559.432.8000 P fax: 559.431.5082 0 www,ShoWare.com rShoWare The Cor'noloto Box Office Solution � L In Witness whereof, the parties have executed this Agreement to:be effective for all purposes as of the date first"`_ I F hereinabove written. E "ShoWareTM" "User" VisionOne, Inc., a California Corporation Aincoln Center of Fort Collins 6781 North Palm, Suite 120 417 West Magnolia resno, C 9 4 s J Fort Collins, CO. 80521 By: L l Authorized Signer Printed Name: Bruno Boehi ,. rtle: CEO Date: 2_ Authorized Signer Printed Name: rtle: Date: El N: W �! .+ :{ _ 3?f. _ L � n r f Y .. M° x xy } ! p R. J T s rl: a —A. Y i if;.�' Y " A lei .i� � il�•i `" of � "�> • j r<4 p t y'er t rti t 4 e= i c,:fli f i sk. {3 6781 N. Palm Ave.. Ste 120 0 Fresno, CA 93704- USA 6 ph: 559.432.8000 0 fax: 559.431.5082 0 www:ShoWorezom Powered by: :.t CShoWare The Complete Box Olfice Solution All rights, title and interest in and to the ShoWareTM Software, including without limitation all copyrights (whether pursuant to domestic law or international treaty), patent rights, and trade secret rights, shall be and remain in ShoWareTM or its licensors. User agrees to take such actions.necessary to create, enforce, maintain or defend ShoWareTM 's and/or its licensors' exclusive rights in the ShoWareTM Software as set forth in this Section 3. The ShoWareTM Software is protected by federal copyright law, as well as other laws, regulations and treaties regarding intellectual property rights. User acknowledges that certain third party software programs are integrated-wjth the ShoWareTM Software ('Third Party Software") and: may be subject to electronic clickwrap licenses ('Third Party.:. Agreements"). User agrees that it will not access `or use the Third Party Software unless it has accepted the Third;Party Agreement in accordance with the procedures required by such third party. ShoWareTM will host the ShoWareTM Software for User on one or more of the ShoWareTM servers. Anticipated,ticket sales will determine if solution is hosted'on a non-exclusive application service provider basis or if ShoWare'rm will recommend or User requests a dedicated server. Should User require a dedicated server, there,:may be hardware costs associated with the acquisition of the appropriate hardware and those costs will be paid.by the. User. ShoWareTM will allocate sufficient bandwidth in its discretion to optimize the application. ShoWare`rm, agrees to take commercially reasonable steps to cause User's ShoWareTM Software solution to be available to User's Customers on the Internet approximately ninety-nine percent (99%) of the time during the term of this Agreement and to provide back-up on a regular basis in accordance with normal and customary ShoWareTM procedures. Subject to the bandwidth allocation ShoWareTM agrees to use commercially reasonable efforts, -to ensure reasonable response times for User's Customers accessing User's ShoWareTM Software solution. S. USE RESTRICTIONS: User may not transfer, sell, assign, rent, lease, or otherwisedispose of the ShoWareTM Software on a temporary or permanent basis without the prior express written consentof ShoWareTM. User may not re -identify or render unidentifiable the ShoWareTM Software for any reason... -User. shall not remove, deface or destroy any copyright, patent notice, trademark, service mark, other proprietary markings or` -confidential legends placed on or within the.:ShoWarem Software. User shall notify all users of.the.:ShoWareTM Software of the terms and conditions of this Agreement. 6. -OPTIONAL ADDITIONAL SERVICES: By initialing where indicated in Exhibit A, User agrees to engage ShoWareTM to.provide the additional agreed upon services 7. EDITORIAL & ACCESS CONTROL:The "services provided'under this Agreement shall only be used for lawful purposes Unless User electsJoi engage ShoWareTM; to provide content management as provided in Exhibit A, User shall have access through the Intemef to the ShoWareTM Software and shall be responsible for maintaining all content thereon includirn all relevant information conceming. upcoming Events, schedules, descriptions, Ticket availability and pricing. ShoWareTM'shall have no responsibility forany such content or the accuracy or timeliness thereof and User agrees to indemnify, defend qnd hold ShoWareTM and its officers, directors, shareholders, agents, and employees Harmless from and agq!nst.any and all claims, damages, losses, costs, liabilities of obligations arising from "ttributable to. the User's'content; including without limitation, text, audio, video, and graphics. Powered by: 6781 N. Palm Ave., Ste 120 itFresno, CA 93704 - USA 0 ph: 559.432.8000 0 fox: 559.431.5082 • www.ShoWare.com ShoWare .The Complete Box Office Solution B. FEES: ShoWore7m shall waive the onetime license and set up fee as set forth in the -Fee Schedule attached hereto as Exhibit B. In addition, User will pay to ShoWareTm, by. its retention from Tickets sales revenue as provided: below, a per Ticket charge (the "Ticket Fee"), in the amount -set' forth on Exhibit B. ShoWareTM agrees to maintairtfees as described in Exhibit B for the initial 3 year term of the agreement User agrees to pay ShoWareTm the Minimum:: Annual Ticket Fee as described in Exhibit B regardless of the number of rickets sold through the ShoWareT, ',-Software. If the total Ticket Fees in any year of this Agreement is less than the Minimum Annual Ticket Fee applicableto such year as provided on Exhibit B, then User will pay tle,amount by which the Minimum Annual Ticket Fee exceeds;the total Ticket Fees received by ShoWare m within fifteen (15► days of delivery of an invoice for such amount by ShoWareTm. ShoWareT"° reserves the right to re-evaluate the pricing structure at the end of the initial term and egch`successive renewal year thereafter. Upon review, in the sole determination of ShoWare m, pricing may be changed and User will receive a written notice at least 30 days prior to the agreement renewal and subsequent change in; fee_ structure. 9. HANDLING FEES: If ShoWareTm has been engaged to provide Fulfillment Services, Sho,Ware.7 shall be entitled to charge User a Handling Fee as provided in Exhibit B. 10. BILLING and PAYMENT: ShoWare' "' will invoice User by the fifteenth day of each.month:l.or the Ticket Fees attributable to the immediately preceding month. At the end of each twelve month_ .period, during the term of this agreement ShoWare7.M will invoice User for any unpaid Minimum Annual Ticket Fee. If ShoWareTM' is entitled to a Handling Fee and or postage and delivery expense reimbursement; it will invoice'Userfor those fees and charges monthly as well. AlLinvoices will be due and payable within fifteen (15) days of their:date. ShoWareTM shall have the right to charge Interest on past due amounts at the rate of one and one-half percent (1:1%s%) per month until paid. All payments will be; in U.S. Dollars, payable to ShoWareTm by VisionOne, Inc:, 6781 North Palm, Suite 120 Fresno, CA 93704 User's failureto make such payments in full when due shall be dmaterial default under this Agreement and ShoWareTm Shall have all remedies available at law or in;.equ1 y,;including without limitation, suspending all future services under this Agreement and/or render the Showa176 "'Software inoperable until such default is cured, a payment plan is structured, or in the alternative to terminate this. Agreement. 11.. TAXES: All applicable sales, excise, use or other.tax or.assessment ("Taxes"), relating to User's sale of Tickets ShoWareTm Software shall be cbllected by User.asa portion of the price of the Ticket. User shall be responsible for filling all required returns and reports and remitting all such taxes to the appropriate taxing agency A the time required by Iaw..ShoWareTM,shall have.no:responsibility for the payment of any taxes and User hereby Indemnifies, defends and. holds ShoWareTm, its officer, directors, shareholders, employees and agents harmless from qnd against any and all such taxes, or assessments.that may become due in connection with the sale of Tickets by User through:. the ShoWareTM! Software and any and all penalties, late charges, interest, fines or other costs or charges associated therewith. 12.: CANCELLATIONS;: CHARGEBACKS, REFUNDS and EXCHANGES: If an Event is cancelled or closed after rickets have been sold User.agrees to assume all responsibilities with regard to refunds, exchanges, and/or resolution of Customer inquiries, or. issues. Customers who contact ShoWareTI" regarding Event cancellations shall be directed to contacfiUser;In the;event:of:any: cancellation, ShoWare m shall nevertheless be entitled to keep the Ticket Fee attributable to.,pll Tickets sold for the cancelled Event through ShoWareTM Software notwithstanding such cancellatioriaridany return of the Ticket price to Customers by User, as though no cancellation or closing had occurred: Powered by. 6781 N. Polm Ave.. Ste 120 * Fresno. CA 93704 - USA 0 ph: 559.432.8000 9 fax: 559.431.5082 0 www.ShoWare.Com CSShoWaare 'The Comolote Box office Solution ShoWare m and User agree to inform Customers of this refund policy. User agrees to pay all credit card charge, backs for any unrecovered sum of all Tickets sold through the ShoWareTM^ Software which sales resulted in a credit card chargeback. 13. SETTLEMENT: User shall be responsible for maintaining its own merchant account and will remit payments to which ShoWareTm is due within fifteen (15) days of receipt of a monthly invoice from ShoWareTM. 14. ACCOUNT MINIMUMS: Account minimums equate to a minimum amount of revenue generated#rom:the sale of Tickets through the ShoWareTM Software, :ticketing system and paid by the User to ShoWare m per yeah:, lf: minimum ticket sales have been set (see.Exhibit B, Pricing Provisions), the fees generated from ticket sales:vv'' gffset the revenue minimums. Any shortfall In ticket sales from the stated minimum will result in an invoice to;the User'at year end. Account minimums become effective 30 (thirty) days after proposal signing or after sale of ffrst:Tcket (which ever happens first) as stated, in'the proposal. Failure to bring an account to an activestatus._due•to'delays by the User does not eliminate the start of account minimums. ;. 1,5. INACTIVE ACCOUNTS: If User that fails to start selling Tickets within 180 (one hundred. eighty.).days of proposal signing the account is considered Inactive unless prior arrangements have been made. Any accounf that has sold Tickets and then fails to sell Tckets for a period of 90 (ninety) consecutive days will be considered: Inactive unless prior arrangements have been made. (ShoWareTm recognizes and will take into account;ft a'tsome Users are seasonal) Inactive accounts will be.contacted to assist in rectifying Inactive status. Non -responsive accounts maybe suspended and billed for the agreed upon annual minimums at the discretion of ShoWOWM 16. PCI COMPLIANCE: ShoWare is in full compliance with PCI-DSS. Since Sh6 War6T1d is a SaaS (Software as a Service) Solution, it.cannot control the enforcement of PCI Standards at User's Location such as the Box-office, Call Center or any other Location that connects to the ShoWare m System: The User is responsible to keep its environment PCI compliant. 17. Event Ticket Protector: Event Ticket Protector is insurance to protect fans' ticket purchases against unforeseen medical, travel and other circumstances that cause fan s`to cancei their entertainment plans. ShoWareTM will provide a link on the User's ticketing site for Event Ticket Protector offeredthrough third party provider World Access Service Corp., d%b/aiMondial Assistance. This service is not;a requiremenf'forrticket..purchase. 18.. REPRESENTATIONS and WARRANTIES: User hereby represents and warrants to ShoWare m as follows: 18.1: This Agreement has been. duly, authorized,; executed, and delivered by User and constitutes the valid, legal, and binding agreement of User, enforceable in accordance with its terms. �F{ . 18.2' The entering into and erformance of this Agreement will not result in an breach of, or constitute a g P 9 Y default under, any othecagreement to which User is a party, including, without limitation, any agreement for the sale or other disposition of Tickets for an Event. 18.3. User shall save, defend; indemnify, and hold harmless ShoWareTm from all claims, loses, damages, actions,;causes of action, liabilities, costs and expenses of any kind, including attomey's fees, a6sing;from ariy actual or claimed breach by User of any and all of User's obligations under this Agreement or under applicable law. 18.4K _ User warrants that it conducts its operations in a nondiscriminatory manner in compliance with applicable Federal and State legal requirements and specifically, but without Powered by: 6781 N. Palm Ave., Ste 120 0 Fresno. CA 93704 - USA 0 ph: 559.432.8000 0 tax: 559.431.5082 0 www.ShoWare.com (ShooWaare The Complete Box Office Solution limitation, that it shall comply with all applicable use, occupancy, safety and fire code restrictions and regulations. User agrees to indemnity and hold ShoWareTm free and harmless from any loss, claim, cause of action or damage which may occur as a result. of;any claim of violation of any such Federal and/orStdte, requirement and which results in a claim asserted against ShoWare m by virtue of the ShoW' breyll exclusive agency as granted herein, or any other provisions of this Agreement. 19. MISCELLANEOUS: 19.1. Amendments: This Agreement shall not be changed, modified or amended inany`r'espect'' without the mutual:`consent of the parties hereto, which consent shall be evidenced bq a written amendment to this' Agreement executed by the parties. 19.2. AQalicable Law: The Agreement shall be governed by the laws of the.Stdte;of..Colorado without regard to .conflicts of law principles. Any action or proceeding instituted by either Party against the other with respect to any matters arising out of or related to the Agreement shall be brought either in the Superior Court of the State of Colorado. Promoter hereby consents to theipersonal jurisdiction of these courts for the purposes of any litigation commenced in suchcourts with respect to any mafters:drising out of or related to the Agreement, and Use(hereb`y_waives any rights it may otherwise have, by virtue of User's domicile or otherwise, to request: achange of venue from such court. 19.3. Binding Effect: The Terms, condition, provisions and:undertakings contained in the Agreement shall be binding upon the inure to the benefit of each of the parties and their respective successors and assigns. Notwithstanding the foregoing, User. shall: not. assign this Agreement without the prior written approval of ShoWareTIO. 19.4. Confidentiality: User and ShoWdreTm agree thaf,the terms of this Agreement shall be maintained by the parties on a confidential basis, and shall not be disclosed to any third party without ShoWareTm or.User's pridr:Written'approval. 19 5. Default.• If either party aefaults.in:the performance of any covenants or agreements contained herein and such default continues fora period of fifteen (15) days after written notice of default has been given -to the, defaulting party, thenon party shall have all the remedies available at law or inequity and in addition may terrriinate this Agreement immediately upon notice to the defaulting party Without limitingthe generality of the foregoing, if User is the party in default, ShoWare"" may.. (i) suspend the sale of Tickets for Events through the ShoWareTM System; (ii) terminate the Agreement; and:(ili) enter the Facility and/or Offices to repossess and remove any software'dnd all;supplles and other materials that were furnished by ShoWareTm to User. Disclaimers; Llmltaffonsef Liability and Indemnity: Except for the express warranties set forth in this User Agreement, ShoWareTm disclaims all representations and warranties, express or implied, Including also,any implied warranties of merchantability and fitness for a particular purpose. In the event of -'any breach of this Agreement by ShoWareTM, Users claim against ShoWareTM shall be no greater than the proven financial loss sustained by User as a result of any such breach, but in no Powered by: 6781 N. Palm Ave., Ste 120 9 Fresno, CA 93704 - USA 0 ph: 559.432.8000 0 fox: 559.431.5082 0 www.ShoWare.com rShoWiare 'The Comoloto Box Office Solution event will ShoWareTM be liable to User or any other person or entity for any indirect, consequential, exemplary, incidental, special or punitive damages, including but not limited to loss of profits; _,even if ShoWare""' has been advised of the possibility of such damages. The ShoWareTM liability for`errors relating to data input by ShoWareTM shall be limited to correction of the erroneous data wit�irt,a ' reasonable time after corrected data'hbS been provided by User. User agrees to indemnify, defend;,and hold ShoWare""' and its officers, directors, shareh9lde[5;;,.< agents, and employees harmlessifrom and against any and all claims, damages, lossesii!* 6 liabilities of obligations arising from or attributable to User's use of the ShoWareTM Software or,User's content, including without limitation, colors, text and graphics. 19.7. Force Maleure: Neither.iparty shall be liable to the other for damages in the eventof.dnyloss, damage, claim, delay or default arising by reason of Acts of God, storm, fire; fiood; eattt quake, labor disturbance (including strikes, boycotts, lockouts, etc.), war or terronsm,;clvil com0notion, intentional torts of: others, criminal activity of others, shortages or unavgilabirityof,labor,"present or future governmental law, ordinance, rule, or regulation, technical failure: of the ShoWareTM System, disruption of postal, banking, electrical, telephone or other utility service,.or:other cause beyond the control of the party sought to be charged. 19.8. No Sales Guarantees by ShoWareTM: It is understood that ShoWareTM does not guarantee (i) that any minimum or fixed number of Tickets will be sold through the Ticket system (ii) that short term interruptions of service will not occur during the term hereof, or (iii).that each person processing Ticket orders will be fully familiar with each or all of the (Events . 19.9,; Notices: Any notice required or permitted to be given by the provisions hereof shall be conclusively deemed to have been received. by a party hereto on the day it is delivered to such party at the address indicated under such parfy's Signature below (or at such other address as such party shall specify to the other party.in:ting), or, if sent by registered or certified mail, on the ' third business day on which it is marled tosuch party at said address. Unless specifically stated to the contrary herein, all notices required under this{Agreement must be in writing. ..19.1,0.. Promotion: It is understood that,ShoWareT"':does:not guarantee to create or undertake any specific advertising or promotions, nor does ShoWareTM guarantee any specific distribution or dissemination of. User.s:.rnatenals ,or promotional matters: 19.11. Backdiound Check: ShoWareTM reserves the'dght to verify the existence of the User and business status with a records search to determine the name of record, legal status of the User, date of �i registration Land generalbackground of the User. Information may be obtained by any 3rd party service: provider, the Secretary of State, or any official registrar of the area pertaining to any User that applies to do business with ShoWareTM. i 19.12. Arbltratlonr Except`for the right of ShoWareTM to bring suit on an open account for any payments due ShoWareTM under the Agreement, and notwithstanding any other provision of the Agreement:any controversy or claim arising out of, or relating to the Agreement, or the making, performance, or interpretation of the Agreement, shall be settled by arbitration in Denver, Colorado under the commercial arbitration rules of the American Arbitration Association then existing, and judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the controversy. Arbitration shall be conducted by a single arbitrator Powered by: 6781 N. Palm Ave.. Ste 120 0 Fresno. CA 93704 - USA 0 ph: 559.432.8000 6 fox: 559.431.5082 0 www.ShoWare.com VIS%a! 46". rShoWarre The Complete Box Office Solution who shall, insofar as is possible, have a background or training in computer law, computer science, and marketing of computer related products and services. 19.13. Attorneys' Fees: If either Party commences any action or proceeding (including arbitration) to enforce the Agreement or any right arising under the Agreement, the prevailing Party shall be'..: entitled to recover from the other Party the actual attorneys' fees, costs and expenses (and all related fees, costs and expenses) incurred by it in connection with such action or proceeding and in connection with the enforcement of any judgment thereby obtained. 19.14. Entire Agreement: The Agreement, and any and all exhibits, attachments, addenda,and; schedules attached thereto or exchanged therewith, constitute the complete and exclusive statement of the agreement between the parties with respect to the subject matter thereof, and supersede all wntten; oral contracts, and other communications between the::parttes relating to that subject matter. In the event of any conflict between the Agreement and theterprls or conditions of.any invoice or similar document, the terms and conditions of the Agreement shall control. ...: - 19.15. Counterparts: The Agreement may be executed in one or more counterparts;. each of which shall be deemed an original and all of which shall be taken together and dedr'ned to be one instrument. i . 6781 N. Palm Ave.. Ste 120 0 Fresno. CA 93704 - USA • ph: 559.432.8000 0 fax: 559.431.5082 • www.ShoWare.com f* (jS h oo WW;a r e 'The COM010te Box Office Solution EXHIBIT A-: Optional Additional Services and Vsieir Agreement Pricing Provisions By initialing where indicated below, User agrees to engage ShoWareTM to provide the additional agreed upon services: _N/A Website Development Services: User agrees to engage ShoWoreTm to develop an Jnternet Web site and to enter into the Development Agreement in the form attached hereto. _N/A Fulfillment•. User agrees to engage ShoWareTM to act as Fulfillment Agent to deliver.Tickets to Customers who purchase Tickets through ShoWareTM Software pursuant on the terms and subject to the conditions and for the fee set forth in Exhibit B. _N/A Call Center. Charge by Phone: User agrees to use the ShoWareTM Ca11:Centerand Charge By Phone services to provide information, help desk services for the ShoWareTm Software and for phone Ticket sales for Events on the terms and subject to the Conditions set forth in Exhibit B. _N/A Content Management: User agrees to engage ShoWare m to provide content management for its Website for the fee set forth on Exhibit B. User shall provide ShbW. areTM content for its ShoWareT"^ Software Website at least Ten (10) business days before User desires such'content to be available to the public on User's Website. ShoWoreTm shall be responsible for loading such content onto the Website, but shall have no responsibility for the accuracy, timeliness or authenticity of any content provided by User. LA.SubscrlpHon Packages: Complete FxedSubscription Module with ability to create unlimited Fixed Season Packages, Mini Plans and SenesG3 :; �SholWareT'4 Access Control: User agrees to engage ShoWareTm to implement ShoWareTm Access Control (SWAC) for the purpose of scanning tickets and offering Print@Home to their patrons. The scanner is WiFi enabled and Client must, provide access to a wireless network. ShoWare m approved hardware is required for this option ShoWareT"" Social `Media Connect User°ogrees to engage ShoWare m to implement ShoWareTm Social Media Connect for the purpose. of selling tickets on users Facebook fan page. User understands that riot all functions and features of the ShoWareTM ticketing software will function within the Facebook environment. r (S7hp)WWaare The Co►nolote Box Office Solution EXHIBIT B - USER AGREEMENT PRICING PROVISIONS Pursuant to the terms and conditions of the User Agreement, this Exhibit B, Pricing Provisions is incorporated into and made a part hereof: Hardware: X Shared Server Bandwidth: X Shared Bandwidth of 45Mbit: subject to change Client URL: TDB Software: One-time license fee: Set-up processing fee: Online/Call center/Outlet per ticket fee: Box office fee: Minimum annual online tickets sold Minimum annual offline tickets sold Opflonal Services: Per order fulfillment fee: Call center/Charge by phone fee: 6781 N. Palm Ave.. Ste 120 0 Fresno. CA 93704 - USA 0 ph: 559.432.8000 0 fox: 559.431.5082 0 www,ShoWare.com