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HomeMy WebLinkAbout459423 NUGENT MOVING SOLUTIONS - CONTRACT - BID - 7115 MOVING SERVICESSERVICES AGREEMENT FOR MOVING SERVICES THIS AGREEMENT made and entered into the day and year set forth below by and between THE CITY OF FORT COLLINS, COLORADO, a Municipal Corporation, hereinafter referred to as the "City" and Nugent Moving Solutions, hereinafter referred to as "Service Provider". WITNESSETH: In consideration of the mutual covenants and obligations herein expressed, it is agreed by and between the parties hereto as follows: 1. Scope of Services. The Service Provider agrees to provide services in accordance with the Scope of Services attached hereto as Exhibit "A", consisting of five (5) page[s], and incorporated herein by this reference. 2. Time of Commencement and Completion of Services. The services to be performed pursuant to this Agreement shall be initiated following execution of this Agreement. Services shall be completed no later than March 16, 2010. Time is of the essence. Any extensions of the time limit set forth above must be agreed upon in a writing signed by the parties. 3. Delay. If either party is prevented in whole or in part from performing its obligations by unforeseeable causes beyond its reasonable control and without its fault or negligence, then the party so prevented shall be excused from whatever performance is prevented by such cause. To the extent that the performance is actually prevented, the Service Provider must provide written notice to the City of such condition within fifteen (15) days from the onset of such condition. Page 1 of 7 WM 7-11 Bid Appendix A Move Sequence and Items to be Moved Date Room # to be Moved per plan provided From # SB I # LB 3/12/10 842/1-obb 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 842 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 842/Linda White 330 S. College 5 1 10 3/12/10 842/Renee Callas 330 S. College 5 10 3/12/10 842/Hannah Ahrendt 330 S. College 5 10 3/12/10 842/Sue Jordanger 330 S. College 5 10 3/12/10 843/Jon Marshall 330 S. College 5 10 3/12/10 845/Elmer Manzarenes 330 S. College 5 10 3/12/10 847/Victoria Uippolito 330 S. College 5 1 10 3/12/10 847/Stan Suppes 330 S. College 5 10 3/12/10 847/Mary Pekara 330 S. College 5 10 3/12/10 847/Tonya Demarco 330 S. College 5 10 3/12/10 852/Gretchen Grosz 330 S. College 5 10 3/12/10 852/Shawn Montoya 330 S. College 5 10 3/12/10 852/Cheryl Juergens 330 S. College 5 10 3/12/10 852/Ste hanie Himmelberg 330 S. College 5 10 3/12110 853/Vicki Peil 330 S. College 5 10 3/12/10 853/1-ori Hubbard 330 S.. College 5 10 3/12/10 853/Crystal Shaffi 330 S. College 5 10 3/12/10 853/Erinn Mitchell 330 S. College 5 10 3/12/10 854/Ann Helmut 330 S. College 5 1 10 3/12/10 854/Cubicle 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 854/Tamara Lindenstein 330 S. College 5 10 3/12/10 854/Rebecca Boren 330 S. College 5 10 3/12/10 851/Lori Clements -Grote 330 S. College 5 10 3/12/10 855/Ron Garcia 330 S. College 5 10 3/12/10 863/Exercise Room 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 Mail Room 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 865/Rene Evenson 330 S. College 5 1 10 3/12/10 866/Secured Office 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3112/10 867/Office 330 S. College MOVER. TO DETERMINE CONTAINER & PACK 3/12/10 868/Janice 330 S. College 5 10 3/12/10 869/Office 330 S. College 5 1 10 3/12/10 864/Work Area 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 862/13reak Room 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 856/Copy Room 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 875/Terri Brown 330 S. College 5 10 3/12/10 876/Susan Usel 330 S. College 5 10 3112/10 877/Carrie Held 330 S. College 5 10' 3/12/10 878/Joanne A ens 330 S. College 5 10 3/12/10 874/Open Area 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 879/Shared Cubicle 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 887/1-ocker Room 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 888/Training 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 880/Conference 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 881/Tom Lynady 1330 S. College 5 1 10 Page 3 EXHIBIT A Bid Appendix A Move Sequence and Items to be Moved (continued) 3/12/10 882/Itron Room 330 S. College MOVER TO DETERMINE CONTAINER & PACK 3/12/10 883/Office 330 S. College 10 10 3/12/10 884/Meter Readers 330 S. College 50 1 100 3/12/10 Basement 330 S. College MOVER TO DETERMINE CONTAINER & PACK TOTAL BOXES 205 1 400 SB Small Box Dimensions 12"W X 16"L X 10.5"H LB Large Box Dimensions 15"W X.24"L X 10.5"H Page 4 EXHIBIT A Bid Appendix B Existing Major Equipment to be Moved. ( All at 330 S. College Facility) Location Equipment Quantity Meter Readers Refrigerator (approx. 18 cu.ft. 1 Meter Readers Microwave 1 Meter Readers Water Dispenser 1 Lunch Room Refrigerators (approx. 18 cu.ft. 2 Lunch Room IDesktopComputers Microwaves 2 330 S. College & Cables 41 330 S. CollegeDesktopKeyboards & Cables 41 330 S. ColleDesktopMonitors & Cables 82 330 S. College DesktopPrinters & Cords 25 330 S. College Laser Printers 8 330 S. ColleFax Machine 1 330 S. ColleSafe 1 Page 5 EXHIBIT B BID FORM Bid d�Fon BID 7115 MOVING SERVICES # items Items to be Moved by Mover Costlitem Total Cost. 41 Computers. Ke boards Cables & Cords _-- 82 _Desktop Desktop Monitors. Cables & Cords / 7 S 25 Desktop Printers. Cables & Cords .S,`1 205 ISmall Boxes (SB) `i 400 Large Boxes (LB) �Z 8 Laser Printers 3 Refrigerators (each approx.18 cuff.) /S 9 Safe buatotal t;OSt A I$1 Items to be Sup lied by Mover CostiItem Total Cost ff;-, Small Boxes SB) ILaLqe Boxes (LB) Subtotal Cost B s G # Items Items to be Packed and Moved by Mover Creditiitem Total Cost 'I Lot Non -Work Station Assigned Files, Fumiture, E ui ment and Miscellaneous Items Subtotal Cost C , S ?� Total Cost (Not To Exceed) A+B+C Is 2ZM Credit from Mover for Returned Items Creditlitem Small Boxes (SBA Large Boxes (LB) Company: yr Signature: Print Name: �Sc•�r Title: ildcc /rcSa` ��tP.�ccS�'ir<SS �cv�elCY Address: gzs Z;a,je-14 Phone: Email: Page 1 EXHIBIT C INSURANCE REQUIREMENTS The Service Provider will provide, from insurance companies acceptable to the City, the insurance coverage designated hereinafter and pay all costs. Before commencing work under this bid, the Service Provider shall furnish the City with certificates of insurance showing the type, amount, class of operations covered, effective dates and "date of expiration of policies, and containing substantially the following statement" "The insurance evidenced by this Certificate will not be cancelled or materially altered, except after ten (10) days written notice has been received by the City of Fort Collins." In case of the breach of any provision of the Insurance Requirements, the City, at its option, may take out and maintain, at the expense of the Service Provider, such insurance as the City may deem proper and may deduct the cost of such insurance from any monies which may be due or become due the Service Provider under this Agreement. The City, its officers, agents and employees shall be named as additional insureds on the. Service Provider's general liability and automobile liability insurance policies for any claims arising out of work performed under this Agreement. 2. Insurance coverages shall be as follows: A. Workers' Compensation & Employer's Liability. The Service Provider shall maintain during the life of this Agreement for all of the Service Provider's employees engaged in work performed under this agreement: 1. Workers' Compensation insurance with statutory limits as required by Colorado law. 2. Employer's Liability insurance with limits of $100,000 per accident, $500,000 disease aggregate, and $100,000 disease each employee. B. Commercial General & Vehicle Liability. The Service Provider shall maintain during the life of this Agreement such commercial general liability and automobile liability insurance as will provide coverage for damage claims of personal injury, including accidental death, as well as for claims for property damage, which may arise directly or indirectly from the performance of work under this Agreement. Coverage for property damage shall be on a "broad form" basis. The amount of insurance for each coverage, Commercial General and Vehicle, shall not be less than $500,000 combined single limits for bodily injury and property damage. In the event any work is performed by a subcontractor, the Service Provider shall be responsible for any liability directly or indirectly arising out of the work performed under this Agreement by a subcontractor, which liability is not covered by the subcontractor's insurance. Page 1 JE!�!Rv CERTIFICATE OF LIABILITY INSURANCE OP ID KE NUGEN-1 L 03/03/10 PRODUCER THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE Front Range Insurance Group HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR 1100 Haxton Drive Suite 100 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. Fort Collins CO 80525 Phone: 970-223-1804 INSURERS AFFORDING COVERAGE NAIC # INSURED INSURER A: Plnnacol Assurance INSURERB: Secura Insurance Companies Nugent Moving Solutions, LLC Misty Nugent INSURER C: 5215 Black Bark Ct INSURERD: Ft Collins CO 80528 INSURER E: COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. lNbK LTR INSR TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE DATE MM/DD POLICY EXPIRATION DATE MMIDD LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 B X COMMERCIAL GENERAL LIABILITY CP3153717 09/01/09 09/01/10 PRE MISES(Eaoccurence) $100,000 CLAIMS MADE a OCCUR MED EXP (Any one person) s5,000 PERSONAL & ADV INJURY $ 1 , 000 , 000 GENERAL AGGREGATE $ 2 , 000 , 000 GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS-COMP/OP AGG $2,000,000 X POLICY PRO LOC JECT B X AUTOMOBILE X LIABILITY ANY AUTO A3153718 09/01/09 09/O1/10 COMBINED SINGLE LIMIT (Ea accident) $ 1 , 000 f 000 BODILY INJURY (Per person) $ ALL OWNED AUTOS SCHEDULED AUTOS B B X X HIREDAUTOS NON -OWNED AUTOS A3153718 A3153718 09/01/09 09/01/09 09/01/10 09/01/10 130DILY INJURY (Per accident) $ PROPERTY DAMAGE (Per accident) $ GARAGE LIABILITY AUTO ONLY - EA ACCIDENT $ OTHER THAN EA ACC $ ANY AUTO $ AUTO ONLY: AGG EXCESS / UMBRELLA LIABILITY EACH OCCURRENCE $ OCCUR ❑ CLAIMS MADE AGGREGATE $ $ DEDUCTIBLE $ RETENTION $ A WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N ANY PROPRIETOR/PARTNER/EXECUTIVr�I OFFICER/MEMBER EXCLUDED? I (Mandatory in NH) 4129130 02/01/10 02/01/11 X TORY LIMITS ER E.L. EACH ACCIDENT $y41,000,000 E.L. DISEASE - EA EMPLOYEE $ $1 , 000 , 000 If yes, describe under SPECIAL PROVISIONS below E.L. DISEASE - POLICY LIMIT 1 $ $1 , 000 , 00 0 OTHER B ICargo Liability CP3153717 09/01/09 09/01/10 1 Caro 100,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES / EXCLUSIONS ADDED BY ENDORSEMENT / SPECIAL PROVISIONS City of Fort Collins is named as additional insured. CERTIFICATE HOLDER CANCELLATION City of Fort Collins Attn: David Carey 215 N. Mason St. Fort Collins CO 80522 ACORD 25 (2009/011 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION CITY OF I DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL 10 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITS AGENTS OR REPRESENTATIVES. 01988=2009 ACORD CORPORATION. All rights The ACORD name and logo are registered marks of ACORD 4. Early Termination by City/Notice. Notwithstanding the time periods contained herein, the City may terminate this Agreement at any time without cause by providing written notice of termination to the Service Provider. Such notice shall be delivered at least fifteen (15) days prior to the termination date contained in said notice unless otherwise agreed in writing by the parties. All notices provided under this Agreement shall be effective when mailed, postage prepaid and sent to the following addresses: City: City of Fort Collins Attn: Purchasing PO Box 580 Fort Collins, CO 80522 Service Provider: Nugent Moving Solutions Attn: Joseph Nugent PO Box 270184 Fort Collins, CO 80527 In the event of early termination by the City, the Service Provider shall be paid for services rendered to the date of termination, subject only to the satisfactory performance of the Service Provider's obligations under this Agreement. Such payment shall be the Service Provider's sole right and remedy for such termination. Contract Sum. The City shall pay the Service provider for the performance of this 5. Contract, subject to additions and deletions provided herein, the amount of Two -Thousand - Sixty -Four -Dollars ($2,064.00). All such fees and costs shall not exceed Two -Thousand -Sixty - Four -Dollars ($2,064.00) in accordance with the Bid Form attached hereto as Exhibit "B", consisting of one (1) page, and incorporated herein by this reference. 6. City Representative. The City will designate, prior to commencement of the work, its representative who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the services provided under this agreement. All requests concerning this agreement shall be directed to the City Representative. 7_ Independent Service provider. The services to be performed by Service Provider are those of an independent service provider and not of an employee of the City of Fort Collins. Page 2 of 7 The City shall not be responsible for withholding any portion of Service Provider's compensation hereunder for the payment of FICA, Workmen's Compensation or other taxes or benefits or for any other purpose. 8. Personal Services. It is understood that the City enters into the Agreement based on the special abilities of the Service Provider and that this Agreement shall be considered as an agreement for personal services. Accordingly, the Service Provider shall neither assign any responsibilities nor delegate any duties arising under the Agreement without the prior written consent of the City. 9. Acceptance Not Waiver. The City's approval or acceptance of, or payment for any of the services shall not be construed to operate as a waiver of any rights or benefits provided to the City under this Agreement or cause of action arising out of performance of this Agreement. 10. Warranty. (a) Service Provider warrants that all work performed hereunder shall be performed with the highest degree of competence and care in accordance with accepted standards for work of a similar nature. (b) Unless otherwise provided in the Agreement, all materials and equipment incorporated into any work shall be new and, where not specified, of the most suitable grade of their respective kinds for their intended use, and all workmanship shall be acceptable to City. (c) Service Provider warrants all equipment, materials, labor and other work, provided under this Agreement, except City -furnished materials, equipment and labor, against defects and nonconformances in design, materials and workmanship/workwomanship for a period beginning with the start of the work and ending twelve (12) months from and after final acceptance under the Agreement, regardless whether the same were furnished or performed by Service Provider or by any of its subcontractors of any tier. Upon receipt of written notice from City of any such defect or nonconformances, the affected item or part thereof shall be redesigned, repaired or replaced by Service Provider in a manner and at a time acceptable to City. 11. Default. Each and every term and condition hereof shall be deemed to be a material element of this Agreement. In the event either party should fail or refuse to perform Page 3 of 7 according to the terms of this agreement, such party may be declared in default thereof. 12. Remedies. In the event a party has been declared in default, such defaulting party shall be allowed a period of ten (10) days within which to cure said default. In the event the default remains uncorrected, the party declaring default may elect to (a) terminate the Agreement and seek damages; (b) treat the Agreement as continuing and require specific performance; or (c) avail himself of any other remedy at law or equity. If the non -defaulting party commences legal or equitable actions against the defaulting party, the defaulting party shall be liable to the non -defaulting party for the non -defaulting party's reasonable attorney fees and costs incurred because of the default. 13. Binding Effect. This writing, together with the exhibits hereto, constitutes the entire agreement between the parties and shall be binding upon said parties, their officers, employees, agents and assigns and shall inure to the benefit of the respective survivors, heirs, personal representatives, successors and assigns of said parties. 14. Indemnity/Insurance. a. The Service Provider agrees to indemnify and save harmless the City, its officers, agents and employees against and from any and all actions, suits, claims, demands or liability of any character whatsoever brought or asserted for injuries to or death of any person or persons, or damages to property arising out of, result from or occurring in connection with the performance of any service hereunder. b. The Service Provider shall take all necessary precautions in performing the work hereunder to prevent injury to persons and property. c. Without limiting any of the Service Provider's obligations hereunder, the Service Provider shall provide and maintain insurance coverage naming the City as an additional insured under this Agreement of the type and with the limits specified within Exhibit C, consisting of one (1) page, attached hereto and incorporated herein by this reference. The Service Provider before commencing services hereunder, shall deliver to the City's Director of Purchasing and Risk Management, PO Box 580, Fort Collins, Colorado 80522, one copy of a Page 4 of 7 certificate evidencing the insurance coverage required from an insurance company acceptable to the City. 15. Entire Agreement. This Agreement, along with all Exhibits and other documents incorporated herein, shall constitute the entire Agreement of the parties. Covenants or representations not contained in this Agreement shall not be binding on the parties. 16. Law/Severability. The laws of the State of Colorado shall govern the construction interpretation, execution and enforcement of this Agreement. In the event any provision of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provision of this Agreement. 17. Prohibition Against Employing Illegal Aliens. Pursuant to Section 8-17.5-101, C.R.S., et. seq., Service Provider represents and agrees that: a. As of the date of this Agreement: 1. Service Provider does not knowingly employ or contract with an illegal alien who will perform work under this Agreement; and 2. Service Provider will participate in either the a -Verify program created in Public Law 208, 104th Congress, as amended, and expanded in Public Law 156, 108th Congress, as amended, administered by the United States Department of Homeland Security (the "e-Verify Program") or the Department Program (the "Department Program"), an employment verification program established pursuant to Section 8-17.5-102(5)(c) C.R.S. in order to confirm the employment eligibility of all newly hired employees to perform work under this Agreement. b. Service Provider shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or knowingly enter into a contract with a subcontractor that knowingly employs or contracts with an illegal alien to perform work under this Agreement. C. Service Provider is prohibited from using the e-Verify Program or Department Program procedures to undertake pre -employment screening of job applicants while this Agreement is being performed. d. If Service Provider obtains actual knowledge that a subcontractor performing work under this Agreement knowingly employs or contracts with an illegal alien, Service Provider shall: Page 5 of 7 0 1. Notify such subcontractor and the City within three days that Service Provider has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and 2. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to this section the subcontractor does not cease employing or contracting with the illegal alien; except that Service Provider shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. e. Service Provider shall comply with any reasonable request by the Colorado Department of Labor and Employment (the "Department") made in the course of an investigation that the Department undertakes or is undertaking pursuant to the authority established in Subsection 8-17.5-102 (5), C.R.S. f. If Service Provider violates any provision of this Agreement pertaining to the duties imposed by Subsection 8-17.5-102, C.R.S. the City may terminate this Agreement. If this Agreement is so terminated, Service Provider shall be liable for actual and consequential damages to the City arising out of Service Provider's violation of Subsection 8-17.5-102, C.R.S. g. The City will notify the Office of the Secretary of State if Service Provider violates this provision of this Agreement and the City terminates the Agreement for such breach. Page 6 of 7 CITY OF FORT COLLINS, COLORADO a municipal corporation By: Jame B. 'Neill II, CPPO, FNIGP Dire or f Purchasing and Risk Management Date: y"s Z) SERVICE PROVIDER Nugent Mov'ng Solutions By: � PRIN NAM, � 5'•a e�Yv CORPORATE PRESIDENT OR VICE PRESIDENT Date: 3 / 1 bo 0 ATTEST: CORPORATE SECRETARY (Corporate Seal) Page 7 of 7 EXHIBIT A SCOPE OF SERVICES 1. ORIGIN BUILDINGS Personnel and equipment will be moving out of the following locations: 1. 330 S. College, basement level with stairs, no elevator 2. 330 S. College, ground level 2. PROJECT SCHEDULE A move "sequence" has been provided by City's Project Manager per attached Appendix A. 3. ITEMS TO BE MOVED Appendix A (attached) also shows the approximate number of boxes to be moved. The Service Provider will be responsible for moving all desktop computers, keyboards, monitors, printers, faxes, appliances and general office equipment per Appendix B (attached). Plan on forty-one (41) PC Towers with two (2) Monitors and one (1) Keyboard with each. All equipment to be moved will be disconnected by others. The cords and connections from the equipment will be placed in a separate plastic bag provided by the Service Provider. City will move all copiers. 4. COORDINATION WITH THE CITY ■ The Service Provider will coordinate all moving requirements with the City's Project Manager, to include providing adequate building protection and adequate space in parking lot for anticipated trucks, etc. 5. BUILDING PROTECTION Masonite shall be required at both origin and new building destination points for all lobby floor areas, elevators, secondary and main traffic corridors. All masonite shall be taped and secured during the entire move. Padding, comer, and wall protection is required around main door frames, along main corridors and in elevators. The mover shall use special blue painter's tape to prevent removal of paint from walls or frames. All protection shall be in place before moving starts and removed at the end of moving. MOVE PROCESS ■ Meetings: The Account Manager for the Service Provider shall be required to attend any and all pre -move coordination meetings with the project team as required. It is estimated that two (2) meetings will take place. Page 1 ■ E-Crates/Boxes: The Service Provider will supply E-Crates or moving boxes and special cable boxes or containers as required to each Origin building. The City of Fort Collins is looking to move towards a more environmentally friendly approach to moving and prefer to use E-Crates for the move wherever applicable. A contact name and location plan at all sites will be provided at a later date. ■ Labels: The Service Provider will provide the City's Project Manager with moving instructions and labels, as required, with a label color scheme. ■ Cube Numbers: The Service Provider will post room and cubicle numbering sheets outside each cubicle and office. Drawings will be provided. ■ Building Conditions: A representative from the Service Provider shall walk the origin locations and the new building with the City's Project Manager to note and document any pre-existing damage to buildings. Any damage over and above what is noted will be repaired by the owner's Contractor at the Service Provider's expense. GENERAL Boxes (stacked no higher than 4) and miscellaneous items shall be located on the floor in designated locations with moving tags visible to the future occupant. No boxes shall be placed on top of furniture (with exception of the cable boxes) on windowsills, or other pieces of equipment. Cable boxes are to be placed on the desktop. All computer equipment, to include large network printers, shall be packed and loaded into equipment carts by the Service Provider and verified that computer equipment is properly labeled. If no label is present, mover shall affix a label. During the course of the move, the Service Provider shall designate two (2) people to work with the City's Project Manager to address any miscellaneous move issues as they arise. ACCOUNT MANAGEMENT Responsibility: The Service Provider shall assign an Account Manager to oversee this project. The Account Manager shall be the direct interface with the City's Project Manager and shall be responsible for the quality of all work performed. The Account Manager shall be ultimately responsible for the resolution of any move -related issues. Availability: The Account Manager and/or a designated alternate shall be available during each phase of the move to respond to emergencies and to address performance problems that may require immediate attention. Page 2