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RESPONSE - RFP - 7068 CUSTODIAL SERVICES 2010 (2)
�c i ty of art col h ns Request for Proposal 7068 Custodial Services 2010 CUSTODIAL SERVICES PRESENTED BY. - your partner for a brighter tomorro,v. 110 FARGO STREET HOUSTON, TX 77006-2014 (713) 528-7775 / 800-524-0290 www.mbminc.com October 12, 2009 n u • Mana ement Str ucture &Site Manager Qualifications • History of Company: See Company Heritage (Next Page) • Year Founded: 1970 • Mission Statement: To provide a clean, safe & continuously improving environment for ourselves and others • Types of Accounts Served: Industrial Facilities, Commercial Office Space & Corporate Headquarters, Hospitals & Medical Clinics / Professional Buildings, Private K-12 Institutions, Colleges & Universities, Clean Room Environments and many others. • Number of Accounts Served: 250 Customers, 850 locations • Current Areas Served: Texas, Louisiana, Arkansas, & Colorado. • Home Office -Houston Texas • Branch Office -Fort Collins, Colorado • Number of Employees: — 1,000 • Ownership of Company & Classification: McLemore Family Owned & Operated since company inception, S-Corporation. • Financial Stability: McLemore has an excellent credit record, ZERO debt & is 100% ownership financed. McLemore does not even utilize a line of credit to fund payroll or purchases. Building Maintenance •, ITEM E : Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. 0 0 Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Streets POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 4.25 21.3 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 4.25 1 21.3 . ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Traffic Operations POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 2.75 13.3 Cleaner 2 Cleaner 3 Other Floor Person Totalsj 0 1 1 2.75 13.3 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Transfort POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 2 9.7 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 2 1 9.7 0 • ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Transfort Cottage POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 4.8 Cleaner 2 Cleaner 3 Other Floor Person Totalsl 0 1 1 1 4.8 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Transit Center POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.5 7.2 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1.5 7.2 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct. minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Utility Services • 0 POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 2 1 17.7 85.8 Cleaner 2 Cleaner 3 Other Floor. Person Totals 2 1 1 1 17.7 85.8 ® ITEM E Staffing Commitment • 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Water Police Cntr. Lab POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.75 3.5 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1.75 3.5 • • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Water Quality Lab POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 1 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 •:ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Water Reclamation C, POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 2.75 13.3 Cleaner 2 Cleaner 3 Other Floor Person Totalsl 0 1 2.75 13.3 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. • • BUILDING Water Reclamation Engineering POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.25 13.3 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1.25 1 13.3 ement Structure ite anager Quali ications The Heritage of McLemore Building Maintenance as told by the man who started it all, Mr. Don McLemore October 29, 1966 Torah Lea and I were married, and I really began to look for our life's work. My Dad had always been in business for himself, making his own decisions, enjoying profits from those decisions and learning from the losses. Since I left home in 1959, I had worked for someone else and simply didn't enjoy it as much so I was constantly looking for something to do on my own. I wanted to own a bar, a laundry, a hamburger restaurant, a coin operated laundry and most of all a fishing marina. I told Torah Lea she could handle the bait and store and I would be a fishing guide. For some reason none of these ventures ever came about. In 1964 I went to work delivering laundry and dry cleaning for a base salary plus a commission. By September 1, 1970 my route had been cut back and consolidated several times, and I still had the largest volume of any route with any company in Houston. One of my customers was a doctor's office on Sage Road. One morning while I was picking up his laundry he was complaining to me about his Janitorial service so I asked him to give me the job. That was my first account and within 30 days I had • bought five other small accounts from another contractor. The first month's total dollar volume -was $513.50, and Torah Lea and I had done all the work. • By July 4, 1971 MBM had grown to over $3000 per month and employed several people. I had actually found out what workmen's compensation insurance was. Torah Lea and I both still had our full time regular jobs. My work day started about 5 AM and ended somewhere between 7 and 8 PM. That schedule was six days per week and Torah Lea would write my pick up tickets on Sunday. In our spare time we cleaned most of the buildings. On July 5, 1971 I went to my boss at the laundry and told him I couldn't continue the pace and would have to resign. He offered to purchase MBM and let me run it full time which sounded like a good idea at the time so I asked for $10,000 in cash. He wanted to pay me with stock in his laundry, and I didn't think too much of that so I did resign. It was the first critical decision for MBM. That was one of the hardest decisions I have ever had to make. I gave up a good job with a steady pay check for a bunch of small janitorial service contracts. At the same time Torah Lea had quit her job with Dr. Michael DeBakey to raise two boys, one less than a year old and one two years old and we had bought our first home. Building .Maintenance, • • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Water Treatment POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 3.25 15.7 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 3.25 1 15.7 • n LJ ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING YAC POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.5 9 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1.5 9 • 0 ......._................ ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING ALL SITES RECAP -Note Supervisor/Floor Tech is combined into one FT Position. PT Hours on individual building POSITION # FT # PT Nightly Hours Total Weekly Hours Manager 1 8 40 Supervisor 1 8 40 Lead Cleaner 1 19 1 163 907 Cleaner 2 Cleaner 3 Other Floor Person 0 Totals 21 1 1 1 179 987 • Item F Recommended Service Program The Vendor is to use whatever frequency of work and procedure deemed to be most effective in achieving the Quality Specifications and Task Frequencies presented in the RFP. The Vendor shall document its recommended tasks and frequencies, etc. by type of room and present them as its Service Program. All services shall be performed as described in this proposal. This is an opportunity to demonstrate your company's technical and systems capabilities .... that is, how your program is unique, different, or especially effective. We want to know how you intend to meet the Quality Specifications, reduced services, varied schedules and management of many locations throughout the City for the City of Fort Collins. The more tailored and precise your description, the better. We want to know how you will perform the day time cleaning requested. In what way will you prepare your team to accomplish this kind of a schedule to meet our needs to reduce energy costs by not cleaning in the evening hours? See attached information that follows • Attach additional pages as needed • Stamng commitments ana Kecommenaea RECOMMENDED SERVICE PROGRAM GOING BEYOND THE BASICS TO MAINTAIN A `LIKE NEWAPPEARANCE Examples -No liter or debris. -Litter containers clean with little waste • Floor coverings clean with gloss reflectance -No day old surface marks or spills on floors. •Items cleaned on all sides • Absence of dust accumulation • Furniture orderly • Glass clean and sparkling The Implementation Plan To maintain City of Fort Collins standards, MBM will augment skills training with a review of task frequencies closely aligned to a template we use for educational facilities. The Transition Plan process at the end of this section highlights the means by which these expectations will be put in place. For example, meetings prior to the Project Start Up with staff will be involve a review of the task frequencies necessary to consistently attain standards identified in the RFP. Quality Assurance To ensure that the plan continues to work, progress will be monitored over time. Interaction with City Staff will emphasize a philosophy of continuous . improvement, as is detailed in this section. Building Maintenance El staffing Commitments and Recommended Service Program All Restrooms Task &Frequency Daily Weekly Monthly Other . Clean/ Disinfect urinals & toilet bowls and all porcelain X Descale all Porcelain. fixtures including their interior Surfaces 2 Week Clean, partitions & doors X Clean sinks and countertops X Clean mirrors X Restock soap & paper supplies X Clean Dispensers X Clean / Disinfect floors X Machine Scrub floors X Empty & Clean Trash Containers X Spot clean walls and doors X Dust Vents/ Door & Ceiling (8(t) X Pour Water in Floor Drains X Ensure all Odors Eliminated X Staffing Commitments and Recommended Service Programro .. �.=1 • :7 All Pub E Task & Frequen Sweep and/or Va Wet Mop Hard.l Polish Metal & within 70" Abovi Clean both'Sides Door Glass Door Sweep Entrance, Dusting Rails, M Vacuum Walk O Police Outside E Adjacent Areas Clean Door Trac Polish Elevator P Vacuum elevator Strip & Wax or,' Hard Floors Clean & Sanitizc Fountains Waste Collection Clean Waste Rec Clean & Organi2 Closets Clean Baseboard 1 r� m5rumj_ l ��_ C� • E _. Staffing - a �g Commitments and Recommended Service Program ' n: All Of R( Task & Frequen Basic Room Clea Removal, Spot C Wipe Down & S: Counters, Clean Sinks), Spot Mol Thorough Room Include Dusting Furniture Surfai Surfaces (i.e. Ch Damp Wipe all Damp Wipe Wal Wet Mop Hard I Spray Buff Resil Corridors Spot Clean Wall! Polish Metal Thi Dust & Treat W Dust Artificial P] Wash First Flow Sweep Storage S Remove Recycle Directed Clean Training P Whiteboards Clean Whiteboar -titan Mission Statement: To provide a clean, safe and continuously improving environment for ourselves and others. McLemore's Quality Control Program is based on three guiding principals: • Measurement`iil ff • Accountability t'l Ly �� • CommunicationY s . • How does it work? ➢ Establish a routine daily, weekly, monthly inspection process specific for the City of Fort Collins. (Measurement) ➢ The results of the inspection process lead to an action plan for continuous improvement through coaching (Accountability) ➢ Finally, combine the results and efforts of the two steps from above in a formal, quarterly review process with McLemore Management & City of Fort Collins Management have created a path to success! (Communication) BuildIn-g xlVla�nteane, MBM uses CleanTelligent software for quality assurance as well as comprehensive client communications: • Web -enabled, real-time information l e a nTe I l i g e n t •Integrates with City of Fort Collins work order system inspection;Communication,&Tracking Software *City will have secure web access and can easily submit information for work orders, complaints, customer requests, compliments and customer surveys -Responsible personnel immediately notified •Messages sent to management team if not responded to promptly Inspection and performance trends analyzed and reported in our Periodic Business Reviews: Is •Inspections done with PDA •View inspection results online immediately after completion Restrooms Area Service Item Score: Green 820) Area Tracking Item Score:' 86% Rating � - - Ser Trice Red '_J Check Ralinfj reen and clean debris from urinals and toilets. Tracking tte ni. Restroomlocker Room Specific: Clean Toilets & Urinals Red Trash RemovalJRecycling : Pick Up Loose Trash Red i±i Clean and disinfect inside toilets and urinals. L4 Clean and polish inside of elevators. jClean mirrors. .;teen i±} Clean walls and partitions around urinals and toilets. Buildr,ng :Maintenance; Management Structure & Site Manager Qualifications r For the next seven years we operated MBM out of our home and had a great time learning about the janitorial business. I would get the business built up to eight or ten thousand per month then sell part of it to another individual that wanted to be in business for themselves. Then in September of 1978 I had an appointment with Larue Coleman of Jobs Building Services who is located on West Drew very close to downtown Houston. As usual, I was early so I was driving around the neighborhood killing time when I saw a "For Sale" sign in the window of a building located at 110 Fargo. One week later I had bought this 9,000 square foot building and I owed another huge note. Torah Lea asked me "My God Don, what are we ever going to do with all this space"? I said, "Well, if I have to I will give up our home and we will set up house in the warehouse". Today, we own another warehouse behind 110 Fargo and two more lots beside 110 Fargo and it's been paid for many years. We are comfortable now but we are out of space again. Buying 110 Fargo was the second critical decision. It changed the focus of MBM because we quit selling the business to others and started to build it for the future of everyone. This building has been our principal address for 31 years. September 30, 1978 our gross sales for the year was $313,519. September 30, 1982 gross sales were $2,025,739. We had focused on oil field related accounts such as Drilco, FMC, Hydril, IS Tuboscope, Hughes Tool, Continental Emsco, Dresser Industries and others. You name it and we had it. -That's all we had and all we wanted. I thought it was real smart to keep your focus narrow, be an expert in that market and dominate it. WRONG! That's when the oil bust hit Houston and we lost over 65% of our business. September 30, 1983 we had gross sales of $1,726,905, a negative growth rate but still a profitable year. During the next seven years we diversified into six other markets. Retail, Institutional, Governmental, Medical, Multi tenant office buildings, and single tenant buildings with retail growing the fastest. By 1990 we serviced 27 different stores such as Wal-Mart, J.C. Penney, K- Mart and- Sears. The janitorial business is truly a cyclical business in the fact that McLemore does not perform any retail work now as the retail industry has moved to a sub -contracting market place. September 30, 1993 gross sales were $4,302,409 and MBM was prepared to go to the next level. We purchased our first branch from another contractor during that year and have added eight others since. With those additions came new management in each branch office and in Houston. The additional management helped MBM close out September 30, 1997 with gross sales of $8,184,725. Bu�il.ding_:,Maintenarce 11 0 tatting commitments and Kecommenaea Service rro View Performance Reports/Graphs I We can easily review performance and track trends through graphs and reports Management Statistics* -Issue Analytics -March 1,2006 to February 26,2007 for User Jenkins, Michael Issues by Month Issues by Function `For large date rarges, some muft may not be clisplayed. Data for utolayed wft is included in the ne)l &played mod, e.g. It the chart lists 35 and then 6% the data for 45 and 56 A be added to 65. Top 10 Issues by Service 0 2 4 1 1 10 12 14 3 It 20 22 24 26 28 30 32 34 36 32 40 42 44 A ZClean and polish inside of elewasors. I Refill all dispensers, empritntsh'and reinstall liner;. r— Vacuum carpeting and tracFs of elmom. I Dttad.dysi, top to tiattdm I musing with ceiling bents. hard irerdepnti antoilets and udma!,. PMorin detailed dusting Operonalm6ilpaces a.. Aust confiresice rectis, lirtakroarits and re(tptioni baskets, asharius, sand urns and oth 777�0 'Thlonoughlhi clean entrance glais. I Issues by Tune 144 77 W jg -.o._-0._00000V. 0 ')e Q' gi TZ; Building; - i 6i` Issues by Day of Week Sun Non Tut 'Ned Thu rn Sal Facility Name: Manager Responsible: Inspection Area Description Rate (Inspect and rate each item as applicable) A Entrance / Lobbies / Elevators 1 Doors /doorframes 2 Floor condition 3 Mat(s) condition 4 Threshold plates 5 Elevator floors/metal/mirrors/cont.panel 6 Dust/cobwebs / Hi / Lo / horizontal 7 Inspect edges at floor 8 Ck. behind furniture, fixtures, plants etc. 9 Glass/doors/partitions/signs/pictures 10 Other Average Score = sum of areas / # of areas B Restrooms / Lockerooms 1 Urinals / inside / underneath O2 Metal Fixtures /cleanliness /operability 3 Dispensers; soap, deoderizers, towel,etc 4 Horizontal dust/partition tops etc... 5 Partitions / Walls / doors / switch plates 6 Countertops /sinks / mirrors 7 Comodes/inside / seat/ outside /base 8 Floors /cove base /floor under urinal 9 Drains check for cleanliness and water 10 Showers and other: Average Score = sum of areas /# of areas C Classrooms / Offices [Conference areas 1 Horizontal dusting 2 Hi / Lo dusting, furniture etc... 3 Ck. fabric furniture for dust buildup 4 Ck. glass partitions 5 Ck. vac. under desks / corners 6 Ck. vacuuming and edging in all areas 7 Ck. carpet for spots all areas 8 Check classroom desks / mark boards 9 Check tile floor condition 10 Check walls, doors, switch plates for dirt 11 Check log book for correct usage 12 Other Average Score sum of areas /# of areas Bldg Supv: Date Custodian: i Time (1 )unsat. (2) poor (3) satisfactory (4) exceeds (5) exceptional Comments / Explanation Rating Below 3 requires an explanation... Why ? Rating above 3 requires a corn m ent.... Why ? Routine daily, weekly & monthly inspections to be performed by on - site management. List Suite numbers (Measurement) Initials D Stairs 1 Ck. for dust / comers / pipes / rails 2 Ck. floors / dust /debris /gum /spill spot: 3 Ck. for cobwebs/high low dust 4 Other Average Score = sum of areas /# of areas E Floors: Corridors / Vending / Exterior 1 Condition of floors (Identify Area) 2 Ck. carpetforvacuum quality/edging 3 Ck. carpet for spots 4 Ck. edging / doors, frames, along walls 5 Drinking fountains / vending machines 6 Ck. doors, walls, sw. plates for dirt / spots 7 'Other Average Score = sum of areas /# of areas F Janitors Closets / Employees 1 Equipment condition 2 Ck. all bottles and containers for labels 3 Open Backpack and check for dirt 4 General condition of entire closet 5 Check for MSDS sheet availability 6 Ck for badges, uniforms PPE used Average Score = sum of areas /# of areas G Specialty Areas: Exam, Operating, rooms, Kitchens, Cafeterias, Laboratories etc... 1 Over ail floor condition 2 Dirt and debris behind fi)dures 3 Waste receptacle condition 4 - Sinks, and towel receptacles 5 Furniture, fixtures, and equipment etc 6 Wall and door cleanliness 7 Refrigerator and microwave condition 8 Ck. Hi / Lo and horizontal dusting 9 Other Average Score = sum of areas / # of areas 171 MBM utilizes a comprehensive work ticket system within its operations. All service requests are assigned a work ticket, including but not limited to: ➢ Customer complaints, via telephone, fax, or email. ➢ Special requests ➢ Periodic cleaning tasks (directly from the contract agreement) ➢ Inspections conducted by MBM staff (Accountability) O Work tickets are issued daily and require a manger's signature of completion before the work ticket can be closed. The customer service department of MBM manages the work ticket system independently of operations to avoid any conflict of interest. A summary of all work tickets are supplied to our customer partners during their quarterly reviews for their records. The completed work tickets show comments by the managers who signed off on the ticket to provide information as to what was done to close the ticket. A sample work ticket, project ticket (periodic cleaning task), and work ticket summary report is supplied on the following pages. El �11 �tarnng �.c�nlrrui The Smiley Card Program Ill WE APPHLCIAIE YOUR BUSINESS PLEASE TELL US HOW YOU FEEL ABOUT US! GREAT!! GOOpn AVERAGE FJ BELOW AWRAGEi-1 LASATISFACTORV NAME Ti FLE - COMMLN1S... McLEMORE BUILDING MAINTENANCE, INC. Open and honest feedback is critical to the success of our continuous improvement programs. One tool MBM uses to gain this valuable information is through the use of "Smiley Cards". These small, postage paid postcards are placed on randomly selected desks throughout the facility on a periodic basis. The tenant rates our service and has an opportunity to note any concerns they are experiencing with service. We also receive most of our written compliments on these cards enabling us to recognize the employees in the field for a job well done. Once the cards are returned to our office, a detailed report outlining all of the card responses is assembled and submitted to our customer partner for their review. We then enter any service issues into our work ticket system to be addressed. For over twenty eight years, this survey has been a favorite of MBM clients. Building; Maintenance 0 0 0 (Communication) Quarterly Service Reviews The cornerstone to establishing a successful "partnership" is our Quarterly Evaluation. The goal of the quarterly evaluation is to promote open communication between the management of the MBM operations team and the management of our customer's operations team On a quarterly basis, McLemore's Regional Management will formally meet with the appropriate customer management personnel to review and evaluate MBM's performance for the past ninety (90) days. This is the forum in which all "action items" and "performance issues" are openly discussed. Together, we then discuss and agree upon the customer's key goals and objectives for operating the facility for the next 90 days. At the end of the review, the customer will be asked to rate our service based on a Onumerical scale, and discuss ways that MBM can improve their score during the next quarter. Each quarterly review is specifically tailored to meet the needs of each individual campus, and the contents include but are not limited to: >> Review of goals from previous review >> Work ticket summary >> Project ticket summary >> Safety Audits conducted and results >> Equipment Audits conducted and results >> Review of toolbox training meetings held >> Results of any "Smiley Card" surveys conducted >> Open Discussion >> Job Status Report Completion (following page) BuiIdii g.,Maintenance 0 n U • JOB STATUS REPORT DATE INSPECTED BY: ACCOUNT NANIF: ACCOUNT #: _. ACCOMPLISHMENTS FOR THE PERIOD: CURRI-NT PROBI.h,NIS: PROPOSED CORRECTIVE: i I PERFORMANCE GOALS: TARGET DATE: I I CLIENT EVALUNFION: Please rate our performance since the last reporting period. Your perspective on ho:v well we are mooting your expectations is a very important part of our goal of Continuous Quality Improvemcnt. last Rating Given: .2.�.4.;.6.7.5.c. - 2.1 .2.3,.4.5.6.7.89 - 3.1 .2.3.4.5.6.7.9.9 - 4.1 .2.3.4.5.6.7.9.9 - 5 Pleu.ce Circle Overall Per ormauce Quality: (I = "west Quality.... S = Highest Quali(y) MBM Representative: Client Signature: W MTV ta1PY - Client YELLOW COPY - MBA1 PINK COPY - Office Copy 8ualcltng Nlaln,fi nq n.ce Startinc V Transition Plan Overview Structured process for ensuring a smooth service transition. BuiI,ding An,ntenanC O O • Item G Productivity Standards Please list the productivity standards (square feet cleaned per hour) used to develop the staffing commitment detailed in Item E. This list should be broken down into whatever categories will enable the evaluation team to review your proposed equipment, tasks, and frequencies and verify your staffing figures. Carpeted versus non -carpeted productivity rates should be indicated. Task/Function by Type of Space Carpeted 34 Productivity Standard Non -Carpeted • We had good people, no financial restraints and everyone was working very hard. And yet it became very obvious that we couldn't get to the next level without a better team effort. Strategic planning and further education suddenly became very important, and we are now in the process of making that happen. 2008's year end revenue topped $23 million and 2009 looks even better if the economy does not get us all. Torah Lea retired in January 1997 to take of her aging mother; however, she still returns to the office to fill in whenever she is needed. Keith, our 41 year old son, has been working for the company over 20 years. Starting in our warehouse repairing equipment, he has grown with the business to the role of Houston Operations Manager and now our Chief Operating Officer. Curtis, our 38 year old son, started in our Special Services Department as a floor person and has now become our C.E.O. Stephanie, Curtis' wife, joined MBM in accounting in 1994 and is now the Chief Financial Officer. Keith's wife, Elvira, came to work for us 10 years ago and is our Human Resources Manager. Finally, a staff of approximately 50 others occupies our offices throughout TX, LA, AR, OK & CO. They are all like my kids. I can truly say it is a family business built to last. We have endured a few troubled times over the years as well. The workmen's compensation insurance crisis of the mid -eighties that put a lot of companies out of business, illegal sub- contracting, and the crash of the saving and loan business that left most of the multi tenant office buildings in Texas vacant. We have managed to survive them all, remain profitable and continue to grow. In the beginning, it was signing a new account and making more money than I had ever made before that really got me excited. Now, I still enjoy getting new, bigger accounts but the real pleasure comes when I see MBM serve as a vehicle for other families to achieve their dreams. To see people grow, develop and mature into very productive people and know you helped is one of the greatest pleasures one can ever have. bon McLemore,CBSE Building Maintenance; O Item G Daily and periodic tasks were categorized by size (cleanable square footage) against similar buildings that are serviced by McLemore Building Maintenance. Adjustment took into account the productivity losses that occur in buildings with smaller footprints. In these cases, a portion of time involves travel between buildings, the task of removing equipment•from janitorial closets and restoring them in order upon completion of work, securing the building etc. Ranges were developed as follows: Building Cleanable Space Under 1500 square feet 900-1200 square feet per hour 1500-5000 square feet 2000-3000 square feet per hour 5000 plus square feet 3300 -4200 square feet per hour Productivity differences between hard surfaces and carpets have become negligible since MBM's O conversion to microfiber cloth for flat mops. Consequently, they are not distinguished. Large restrooms areas would be an exception. However, the fact that restroom does not represent a large proportion of cleanable space'and heavy emphasis is placed on step by step training in restrooms ensures that productivity is maximized. This generally offsets previous differences. The productivity range gives latitude for differences as such along and integrates observations and input elicited from the walk through. As part of the transition process, the MBM Operations Department will 'retune' buildings as they gain greater familiarity with them. These minor adjustments tend to net out evenly. In some cases, further efficiencies will be found. While at other time factors such as weather, special events and office moves will add to the workload. Applying these time tested findings, an overall productivity rate including floor care of 3,501 square feet per hour was established. Higher production rates attainable in larger buildings are not sustainable in the buildings less than 5,000 square feet. More than half of the buildings fell into this size category.. While attractive from a pricing perspective, it would not be prudent to commit to a higher productivity rate. Considering the emphasis placed on quality throughout the RFP, McLemore Building Maintenance would better best aligned with the City of Fort Collins, by quoting this project based on a realistic rate. C -I • Item H Floor Care Plan Please describe your specific floor care plan for the types of floor surfaces which are to be maintained under this agreement. Remember, you are responsible for all cleaning tasks — routine, periodic and project activity needed to maintain floor surfaces, with the exception of carpet extraction. Indicate the tasks, frequencies and equipment which best describes your commitment in the care of all floor surfaces. Please describe your programs for carpet, hard floor, ceramic tile and other floor surfaces separately and how you will achieve this floor care on the specified cleaning schedule. Also, please specifically describe your floor plans to care for the wood floors, stone floors, Pulastic flooring, Marmoleum, Stained Concrete, and Sport Court floors in our buildings. The productivity rates used to support your floor care plan should be indicated for each type of surface and activity. Please refer to the pages that follow for the response. Carpet care was omitted due to prior instructions in the RFP indicating that other than carpet spotting, it is outside the scope. • Floor Care Planning Floor care task will be placed on the CleanTelligent system so that it will be possible to maintain a calendar that is coordinated with the City of Fort Collins' activities to maintain conditions in the least disruptive manner. There are approximately 250,000 square feet of hard surfaces within the building covered under the RFP. While this is less than a majority of the cleanable square footage, extensive variation in floor types exists. Specifications will need to • be reviewed with the facilities contact to ensure that manufacturer recommendations are conveyed and followed prior to the initiation of work. Once this'activity has been completed, the final instructions will be loaded into the database and area specific job cards will be generated for the Supervisors and Floor Technician. • A component of the Transition Plan will be to rate all surfaces' conditions and adjust calendars to address the highest priority floor care needs first. The adjusted plan will be. subject to review and approval by the Fort Collins Facility Representative designated to this task. Task and frequencies were listed in Recommended Service Care section. Johnson Diversy guides and training are used for most common hard floor surfaces such as ceramic and VCT. JD has customized these guides into both Spanish and English. Vllding,Maint enance; LJ Less Common Floor Care Surface Types Overview of Procedures Terrazzo This material can have a rich, low -luster finish or a high -gloss shine, depending on the customer's preference. Recommended cleaning procedures include daily sweeping and weekly damp mopping with a neutral cleaner. Use clean rinse water, mops and pails. Buff monthly Scrub and seal quarterly. Strip and reseal once a year. Wood Use back pack vacuum to remove dust, not brooms that will scratch surfaces. Clean with a wet mop with neutral cleaner using microfiber cloth flat mops only. Wood floors can be finished with wax or top -coat -only products. Wax products are made by using a combination of sealers and stains, which penetrate into the wood. Several coats of wax protect them. Top -coat products consist of a thin layer of finish over the top to protect the wood. Never use a water based product on this type of floor. Marble & Granite Dust mop daily. Periodically use water based sealer and then auto -scrub with a white pad and a neutral cleaner. Experienced professionals can sand and refinish if dull. Marmoleum, Stained Concrete, Sport Court Floors can all be treated by using a back pack vacuum to remove dust, and wet mopped with neutral cleaner using microfiber cloth flat mops only. It is critical to follow manufacturer's recommendations for periodic floor care due to difference in these materials and their potential reactions to treatment. Buil=M�aint(L��noz�ihce 0 Item 1 Proposed Equipment List the type and quantity of equipment you are proposing for use at this facility. Enhancing efficiency and effectiveness, together with labor saving devices are considered essential to the achievement of the City of Fort Collins' cost and quality goals. Attach equipment description, model number or specification sheets which may prove helpful in evaluating your equipment recommendations. Please indicate the use or advantage of each recommendation. 36 Cleaning Equipment: MBM primarily uses Windsor equipment. Windsor has invested heavily in equipment that: Conserves natural resources such as water and energy Is designed with ergonomic considerations to reduce associate rinjuries Protects Indoor Air Quality 0 Reduces Noise Pollution Improves efficiency in the removal of contaminants An additional component of the MBM equipment plan is the use of a flat mop with color coded microfiber cloths designed to avoid cross contamination with areas. This system makes it possible to ensure that the same mop is not used for a restroom and a food service area. Building -.Maintenance • 0 '4�� ��4 JohnsonDiverse Y Cleaning Chemicals MBM has partnered with Johnson Diversy to simplify cleaning processes by converting to RTD chemicals. This change effects the following improvements: Eliminates the possibility of employee error in diluting products, which leads to consistent and thus improved results. Products are dispensed into prescreened bottles, which eliminates errors in chemical use. Cleaning Chemicals have been simplified down to a selection of three: Alpha HP- Multipurpose cleaner, neutral cleaners and a disinfectant Crew NA- Toilet bowl and porcelain cleaner. Glance -Glass Cleaner MSDS data sheets have been included to provide detailed specifications as required in the RFP. Consumables MBM's will use nationally recognized brands, that will be comparable to products in current use and in conformity with the MBM primarily uses environmentally -friendly products produced by JohnsonDiversey that are green friendly and/or which have earned the Green Seal. Several of our products have earned the Green Seal logo, awarded to products that have a minimal impact on building occupants and the outdoor environment while still delivering high performance. Green Seal certification is one of a number of programs that provide responsible solutions to our customers. To earn certification from Washington, D.C.-based Green Seal for general purpose cleaners under the Green Seal GS-37 standard, these chemicals must meet the organization's standards and demonstrate performance through rigorous evaluation and testing. Green Seal conducts an evaluation of selected products noting the major environmental impacts in each life -cycle stage including resource extraction, production, distribution, use and eventual disposal or recycling. The evaluation considers energy, resource use and emissions to air, water and land as well as other environmental and health impacts. Suil.ding. Maintenance. ,:..,-. Sirs e Spray ALPHA -HP'""" onto a cleaning cloth or directly on surface to be cleaned. Wipe surface dry. Spray CREWe onto a cleaning cloth or directly on surface to be cleaned. Loosen soil with rubbing action and wipe over entire surface. Rinse with cold water and polish with a dry soft cloth. Do not use on natural wood or marble. <a„.::.;y_<� .,a=�+. ..-c�..r<:. c..z.:.....:..:......... sa.:v..a.c..a.�.,P.>..,.x<...«aw.�--r_..�.�<:x..�;,s��_<.nra•:.r?tumk. .. .a. -...cm ..a..x..�.t_;r-..,..a:.,.u,E_.,sa..r �.,_a-,x.,,a a , 1 N\ 1 Spray Glance® NA onto a cleaning cloth or directly on surface to be cleaned. Wipe surface dry. • r •� � si Fill mop bucket or automatic scrubber with STRI DE10. Clean floor surface and allow to dry. tt34�. Pw { k t7 2,q Johnson P;ver , Ins . ,3,v pith `treet, St.,t a t W1 `3 �>J Sea LZstainability Control ,5 the propem of Johnson D,v?r5q. All rights e,erved. CI-ITx +i_oE5 (o9/. ,y) .V m re i O � • ]ohnsonDjvefse°. Y MATERIAL SAFETY DATA SHEET Aloha HP Multi -Surface Cleaner HMIS NFPA 11 Personal protective equipment Health 2 2 NOne/Aucune/NIIIgUIlO Fire Hazard 0 0 Reactivity 0 0 Version Number: 3 Preparation date: 2009-08-13 ;410", COIHIP_ANY[l7ENiiFICATI;ON fix. ` r. Product name: MSDS #: Product Code: Recommended use: Manufacturer, importer, supplier: US Headquarters Johns onDiversey, Inc. 8310 16th St. Sturtevant, Wisconsin 53177-1964 Phone: 1-888-352-2249 MSDS Internet Address: www.johnsondiversey.com Emergency telephone number: Alpha HP Multi -Surface Cleaner MS0300392 3350743, 3350727, 3737690, 3401512, 5271213 Acid Cleaner. This product is intended to be diluted prior to use. 1-800-851-7145 (U.S.); 1-651-917-6133 (Int'I) 9N ERGENCY OVERVIEW ffATION. MAY BE MILDLY IRRfrA11NG TO SKIN. Principle routes of exposure: Eye contact. Skin contact. Inhalation. Eye contact: Wderately irritating to the eyes. Skin contact: May be mildly irritating to skin. Inhalation: 'None know n. Ingestion: May cause irritation to mouth, throat and stomach . Hazardous Canadian Headquarters JohnsonDiversey - Canada, Inc. 2401 Bristol Circle Oakville, Ontario L6H 6P1 Phone: 1-800-668-3131 COMPOSTTI.ON%(NEORMATIrONWiNGREDIENTS�,_..,W�,. r.... Ingredient(s) CAS # Weight % LD50 Oral - Rat LD50 Dermal - Rabbit LC50 Inhalation Rat Dodecylbenzene suffonic-10% 530 Wt available Not available Hydrogen peroxide 7722-84-1 1 - 5% 801 =2000 /k 2 /L 4 h Eye contact: Flush immediately with plenty of w ater. If irritation persists, get medical attention. Skin contact: Flush irnmediatey w Rh plenty of water. If irritation develops, get medical attention. Inhalation: No specific first aid measures are required. Ingestion: If sw allow ed, give a cupful of w ater or milk. Aggravated Medical Conditions: None know n. .:,r' .'g<x,� M,�S:FtRE FI.GIITING�MEASURES r%J5 Suitable extinguishing media: The product is not flammable. Extinguish fire using agent suitable for surrounding fire. Specific hazards: Decomposition releases oxygen, which may intensify fire . Unusual hazards: None known Specific methods: No special methods required Special protective equipment for firefighters: As in any fire, wear self-contained breathing apparatus pressure -demand, MSHA/NIOSH (approved or equivalent) and full protective gear Extinguishing media which must not be used for safety reasons: No information available • r � ,16 AC'CIDENTAL� LW EA3E"IVIEAS.URES Personal precautions: Not relevant for the product itself. Alpha HP Multi -Surface Cleaner 1 of 3 ;L Management Structure &Site Mana er Qualifications ' rin� McLemore Building Maintenance, Inc. Chief Hnanoal Officer Stephanie Mdemore CaaroHer I BusnesOevdopment Tan Rasa DavePrewitt Prescient o Donftemae N Executive Secretary Torah Lea Md.emcre Udd Fxeative Office CurtisMdsmae a. OperatiortsMg•. Rdiard Rodriguez T &andiMgr.-Colaado &andlMgr.-�nAMonb Brar�Mgr.-N.Tezas &ar�Mg.-Houson JennyDeGnH Open Dennislewis StattCramer • Houston Contractors Branch S Texas Aoownts�oavable CuH9rc1&ec�aetary Mgr. Sanchez Nlna Weimmer Quentin Lobor John Dense A000untsPayable AdminiaratNeAs�ant FBranchh�rxary &andi�aerary BrandrSevetary AreaMgr.-ETX AuraaGrrasco Terry Pavers Marisa Union Antmia�taur TmiParkar Goage9roth Fnarmal Anaya Perzptia6s l PayroN CC Area Mgr. R. CdinsArea Mgr. S A. Area Man age Area Mgr. - Dauas Open DeluLapez NamaEstamilla Open GrlasGorm Felipe Garda VV-Mg. R.fadNegrete OdlegeStationlHeam Bryan Custodians Custodians t i 8u�ldingk Maipte�aan'c Chid Operating Officer Keith Mdmrae HI H.R Generaid II Bvira Mdmrae H.R Cerera d 11 Diana Reyes Breda of Safety 8 R9c Open HRFeadary RosemaryGntu • � � �� '.. .: n �-a^� 5 c 5 '' E ,'. ✓� -a. � Z 5$ t. �- `t yyue . �i3 F ems' - 5, � - -% ,. Waste from residues I unused products: Dispose of according to all federal, state and local applicable regulations DOT/TDG: Please refer to the Bill of Lading/receiving documents for up to date shipping information `-� ,rm�� r x 15i :FiEGUt=470.RY,+f�IFOF211AAT . ,.. _ .—t..... .. International Inventories componentsAll of Inis product are listed on the following inventories: U.S.A. (TSCA), Canada (DSUNDSL). U.S. Regulations CNISTOrnlasition 65: This product is not subject to the reporting requirements under California's Proposition 65 ff-47F �,ytr yp n► SARA 3111312 Hazard Categories x Delayed: - Fire: - • Reactivity: ' Sudden Release of Pressure: Canada • WHMIS hazard class: D213 Toxic materials. Ingredient(s) CAS # NPRI Propylene glycol n-propyl ether 1569-01-3 X Reason for revision: Not applicable Prepared by: NAPRAC Additional advice: Contains an added fragrance, see "Odor" heading in section 9 for specific description. When used through dispens ing/autodose equipment, this product meets Green Sears requirements for skin and eye irritation and acute toxicity at the as -used dilution. Notice to Reader: This document has been prepared using data from sources considered technically reliable. /t does not constitute a warranty, express or implied, as to the accuracy of the information contained within. Actual conditions of use and handling are beyond seller's control. User is responsible to evaluate all available information when using product for anyparticu/ar use and to comply with all Federal, State, Provincial and Local laws and regulations. Alpha HP Multi -Surface Cleaner 3 of 3 MATERIAL SAFETY DATA SHEET 0 1 W JohnsonDiversey .. GI ANCF NA GI -ASS & MULTI -PURPOSE CLEANER NON -AMMONIATED HMIS NFPA Personal protective equipment Health 1 1 N(xte/Auoune/1Vittguno Fire Hazard 0 0 Reactivity0 0 Version Number: 6 Preparation Aare: zous-us-11 PA 1_ „r y° u, apt �- tb�u.i'c r ,, + S� F? 161.- c ,fAND�C.ONiPANY.�I,f NTIF,ICATIOW MA,§, Product name: MSDS #: Product Code: Recommended use: Manufacturer, importer, supplier: US Headquarters JohnsonDiversey, Inc. 8310 16th St. Sturtevant, Wisconsin 53177-1964 Phone: 1-888-352-2249 MSDS Internet Address: www.johnsondiversey.com Emergency telephone number: GLANCE NA GLASS & MULTI -PURPOSE CLEANER NON -AMMONIATED MS0200011 3361936, 3172641, 5019510, 5271310, 5285375 Cleaning product. This product is intended to be diluted prior to use. 1-800-851-7145 (U.S.); 1-651-917-6133 (Int'I) Canadian Headquarters JohnsonDiversey - Canada, Inc. 2401 Bristol Circle Oakville, Ontario 1-61-1 6P1 Phone:1-800-668-3131 �.�-��ts1. ��n.�a.,�.`,t�r�!"=:,,,✓J.::, tDf=NT1M.CATION`;,����..;.:�.F.�a..r,,�.;-, EMERGENCY OVERVIEW IRRfIATING TO EYES. MAY BE MILDLY IRRrrATING TO SKIN. Wrinciple routes ofexposure: Eye contact. Skin contact. Inhalation. Eye contact: May be mildly irritating to eyes. Skin contact: May be rnildly irritating to skin. Inhalation: None know n. Ingestion: None know n. YS„ y ` -y° 3COIVIPbS{t10N1JNFORMATIONON INGFtED1ENTSx� , ..;.. �. bl»>rr/nn¢ innrnrlion}c Ingredient(s) CAS # Weight % LD50 Oral - Rat LD50 Dermal - LC50 Inhalation Ethyl alcohol 64-17-5 0.1-1.5% 7060 Not availableit Sodium lauryl sulfate 151-21-3 1 - 5% 1288 =580 mg/kg >3900 mg/rrP (1 h) x 5.4 e i , x, ' . �¢ : ,2 Cz. t$"4. 7. is �,p.. kc, e• , rS •� ..;, t • s ... ' {. `'4 .Ff12$T,AID.jMF.ASURESr ., t 3 ��_ u._anxh�..1%s ..`` Eye contact: Flush immediately with plenty of water. Get medical attention if irritation occurs. Skin contact: Flush immediately w ith plenty of w ater. Get medical attention if irritation occurs. Inhalation: No specific first aid measures are required. Ingestion: No specific first aid measures are required. Aggravated Medical Conditions: None know n. Suitable extinguishing media: The product is not flammable. Extinguish fire using agent suitable for surrounding fire. Specific hazards: None known. Unusual hazards: None known. Specific methods: No special methods required. Special protective equipment for firefighters: As in any fire, wear self-contained breathing apparatus pressure -demand, MSHA/NIOSH (approved or equivalent) and full protective gear Extinguishing media which must not be used for safety reasons: No information available u , fri ��, ... :. .�,..h-�f:, � .�:.6".ACGI:DENTAL.RELEASE'MFA$URES_,...�.r GLANCE NA GLASS & M ULTI-PURPOSE CLEA NER NON -AM M ONIATED 1 of 3 ® Environmental Information No data available to`., l 4 v, �$13 46?ISI?OSALC.ON$IDE�ZAT,I,ONS;��. X.�,>,z ��';� � Waste from residues I unused products: Dispose of in compliance w ith all Federal, state, provincial, and local law s and regulations.. `.3r���::.*""�c,",:%�$�`S DOT/TDG: Please refer to the Bill of Lading/receiving documents for up to date shipping information r.• 51. `_ k& �, _;w p t ?pysi� p a fz�r. I•,�.7', , .�.y a .r .,15...RE0 LATORY INFQRMAT.IQN M International Inventories componentsAll of This pro?] uct are listed on the following inventories: U.S.A. (TSCA), Canada (DSL/NDSL). U.S. Regulations CanTo n1a Proposition 65: This product is not subject to the reporting requirements under California's Proposition 65 �fiLlZ$_IC-]iHf;9 1� 1 i� •. ►. :1 • L►1 ► ►_ :� i •IN IT - CERCLA/SARA CAA FIARCXX DSICWA Priority Pollutants: None SARA 3111312 Hazard Categories immediate:X Delayed: Fire: - ® Reactivity: Sudden Release of Pressure: ,o Canada VVFWIS Hazard class: Non -controlled. • ...�".16 OTHER INFORMATION'..: Reason for revision: Not applicable Prepared by: NAPRAC Additional advice: Does not contain an added fragrance. When used through dispens ing/autodose equipment, this product meets Green Seal's requirements for skin and eye irritation and acute toxicity at the as -used dilution. Notice to Reader: This document has been prepared using data from sources considered technically reliable. It does not constitute a warranty, express or implied, as to the accuracy of the information contained within. Actual conditions of use and handling are beyond seller's control. User is responsible to evaluate all available information when using product for any particular use and to comply with all Federal, State, Provincial and Local laws and regulations. GLANCE NA GLASS & MULTI -PURPOSE CLEANER NON -AMMONIATED 3 of 3 OjohnsonDivertey MATERIAL SAFETY DATA SHEET r_rnw Rafhrnnm r:lpanpr P. Scale RAmover HMIS NFPA Personal protective equipment Health "e4 7 C Fire Hazard 0 0 Reactivity0 0 Version Number: 4 ri cpa4 auv44 vaic. cv___ �ORODUG.T. AND.COMPANY.`1f17ENTIF;f.CATION , n.,�,,�lrh ,....`� Product name: MSDS #: Product Code: Recommended use: Manufacturer, importer, supplier: US Headquarters Johns onDiversey, Inc. 8310 16th St. Sturtevant, Wisconsin 53177-1964 Phone:1-888-352-2249 MSDS Internet Address: www.johnsondiversey.com Emergency telephone number: Crew Bathroom Geaner & Scale Remover NE0200012 3145310, 3172650, 5271230 Cleaning product. This product is intended to be diluted prior to use. 1-800-851-7145 (U.S.); 1-651-917-6133 (Int'I) Canadian Headquarters JohnsonDiversey - Canada, Inc. 2401 Bristol Circle Oakville, Ontario L6H 6P1 Phone:1-800-668-3131 F�. � �. � ,�.�. ,�K,,���� �" � � 2 s HAZARDS IDENTIFI,GATION��4 .�, �k., s_ ,��xc sv37ir '7 .,�k .g`.:,,. _..1 u.x�w vs F'.5.t. .,.s..K ,3 u�:�- r L_• i�". ,�..,�., s�,vS�"sx�.*a.,.� BVIERGENCY OVERVIEW AND SKIN IRRITATION. MAY BE HARNIFUL IF SWALLOWED. isPrinciple routes of exposure: Eye contact. Skin contact. Inhalation. Ingestion. Eye contact: Severe eye irritation. Skin contact: Nbderately irritating to the skin. Inhalation: May be irritating to nose, throat, and respiratory tract. Ingestion: May be irritating to mouth, throat and stomach . .,. -. ,.v: .,, "-... ." .. .. -.. s .:r.�t •^T, ��ri�a '�� C.011APOSl.T�ON/INFO.RMA'TI,ONrflN INGREDIENTS.:.:... ,..a„nk) ....n ...� Ingredient(s) CAS # Weight % LD50 Oral - Rat (ma/kql LD50 Dermal - LC50 Inhalation Potassium dodecylbenzene suffonate 27177-77-1 20 - 30% Not available Not available Not available CAric7 _ - % 3000 Not available Not available thylene1 - - 4 =available Lactic acid 50-21-5 1 - 5% 3543 >2 _q/k_q Not available : <., .,... ,r. . � �,_�' ty .. ��.��.:� <4„F.IR$T AID�MEASUI2ES c�.:�,�xjrr.? �.¢.�...<,., , ,,:k.a��>.,� . 3: _�;}rr_:�..4-•:-.�,,a�^;:,°. Eye contact: Immediately flush eyes with running water for at least 15 minutes, keeping eyelids open. Get medical attention. Skin contact: Flush irmiediatey w ith plenty of water. If irritation persists, get medical attention. Inhalation: If breathing is affected, remove to fresh air. Get medical attention. Ingestion: If swallowed, give a cupful of water or milk. THEN IMMEDIATELY CONTACT A PHYSICIAN OR POISON CENTER DO NOT induce vomiting unless directed to do so by medical personnel. Never give anything by mouth to an unconscious person. Aggravated Medical Conditions: Persons with pre-existing skin disorders may be more susceptable to irritating effects. FtREF,I.GHTfNG MEASURES,. Suitable extinguishing media: The product is not flammable. Extinguish fire using agent suitable for surrounding fire. Specific hazards: None known. Unusual hazards: None know n Specific methods: No special methods required ® Special protective equipment for firefighters: As in any fire, wear self-contained breathing apparatus pressure -demand, MSHA/NIOSH (approved or equivalent) and full protective gear Crew Bathroom Cleaner & Scale Remover 1 of 3 ,'d`f r s _., ...-. n .» , � -. ,-•, r k � Es t -,x ;7"t� �.5$ � `a. 1 wtx. c v*rnk St1�'t+�' }i s . a �..k;, -.;�p.�_ , .�..- � -�..�, � ,�_� � ��� _, e....-..� ..13.:��DISP.OS%11L GQNSt6ERATIONS ® Waste from residues / unused products. Dispose of according to all federal, state and local applicable regulations MOM` 4 RASPOR• MATIONMMMMOMM"W71 DOT/TDG: Please refer to the Bill of Lading/receiving documents for up to date shipping information �µr1�REGULATORY`INFORIIAAT4'°��� International Inventories All components p o uct are listed on the following inventories: U.S.A. (TSCA), Canada (DSL/NDSL). U.S. Regulations Calffornla PropWsition 65: This product is not subject to the reporting requirements under California's Proposition 65 M-M-4 Mal ti%7:12 �Pd �fi1 TI-ZeR�iU6� �� � :I . ►. ►1 ' 1 :1 .. ::� .. AtetMene .V•.Vetler WMIM- 1 .1. - In redient s CAA HAP CAA ODS CWA Priority Pollutants Dieth lene glycol butyl ether X SARA 3111312 HazaEO_Categories immediate: x Delayed: Fire: - Reactivity: - Sudden Release of Pressure- - Canada WHMIS hazard class: D2B Toxic materials. Reason for revision: Not applicable Prepared by: NAPRAC Additional advice: None Notice to Reader. This document has been prepared using data from sources considered technically reliable. It does not constitute a warranty, express or implied, as to the accuracy of the information contained within. Actual conditions of use and handling are beyond seller's control. User is responsible to evaluate all available information when using product for any particular use and to comply with all Federal, State, Provincial and Local laws and regulations. 0 eo Crew Bathroom Cleaner & Scale Remover 3 of 3 0 P 14 )ohnsonDiversey MATERIAL SAFETY DATA SHEET STRInF CITRUS SC (SIIPFR CONCENTRATE) HMIS NFPA Personal protective equipment Health 2 2 None/Auc une/Ntnguno Fire Hazard 0 0 Reactivit 0 0 Versio)nq Number: 2 rreparanon a{are: zujy-0644 4��;• �� �,.. �.� ,�� ,.,��,,��g ti�,�;,�,� � 1 rt:PRO.Dl1CT AfJD�C4NIPANY�IDENTIFICAI`I('31V.�.k�`, .a�w�� �.,.r{.��,,-.�.�:.:,�`t. � .� � �r Product name: MSDS #: Product Code: Recommended use: Manufacturer, importer, supplier: US Headquarters JohnsonDiversey, Inc. 8310 16th St. Sturtevant, Wisconsin 53177-1964 Phone: 1-888-352-2249 MSDS Internet Address: www.johnsondiversey.com Emergency telephone number: STRIDE CITRUS SC (SUPER CONCENTRATE) MS0300440 03909, 04315, 3063390 Neutral cleaner. This product is intended to be diluted prior to use. 1-800-851-7145 (U.S.); 1-651-917-6133 (Int'I) Canadian Headquarters JohnsonDiversey - Canada, Inc. 2401 Bristol Circle Oakville, Ontario 1_611 6P1 Phone:1-800-668-3131 st rri&gr re.,v xg r -. 3.w eg."D `t a" s i `]y 3si 2,,FiAZAEtDS.IbEtVTIFIG4T,„IQI�.-:-j �i .�. _, .>_k r. _ �#� z_.;:w..r .-,'fig` x,�'e 9V16RGENCY OVERVIEW ffATION. MAY BE MILDLY IRRITATING TO SKIN. Principle routes of exposure: Eye contact. Skin contact. Inhalation. Eye contact: Moderately irritating to the eyes. Skin contact: May be mildly irritating to skin. Inhalation: None known. Ingestion: May cause irritation to mouth, throat and stomach . INGREDIENTS Ingredients) CAS # Weight % I LD50 Oral - Rat (mg/kal LD50 Dermal - Rabbit LC50 Inhalation - Rat ° 7200 Not available Alcohol ethox fates 68439-46-3 1 5 - 10% 1400 >2 ci/kq Not available 1c3 dFi�Tx�xksa�zt tws:{ x ,. ° L ` r A}C�..,7��r'.s� u, 'CTu q.,..� 4 .FIRST AID IVIEAS,UEiES, Eye contact: Flush immediately w ith plenty of water. It irritation persists, get medical attention. Skin contact: Flush immediately w ith plenty of w ater. If irritation develops, get medical attention. Inhalation: No specific first aid measures are required. Ingestion: If sw allowed, give a cupful of w ater or milk. Aggravated Medical Conditions: None know n. It <' EI.GHTING'l1AEi4SURES,'i Suitable extinguishing media: The product is not flammable. Extinguish fire using agent suitable for surrounding fire. Specific hazards: Not applicable Unusual hazards: None known Specific methods: No special methods required Special protective equipment for firefighters: As in any fire, wear self-contained breathing apparatus pressure -demand, MSHA/NIOSH (approved or equivalent) and full protective gear Extinguishing media which must not be used for safety reasons: No information available Personal precautions: Not relevant for the product itself. STRIDE CITRUS SC (SUPER CONCENTRATE) 1of3 7_ �.w, �=� ® DOTITDG Please refer to the Bill of Lading/receiving documents for up to date shipping information �� �� � ` ° 15:' td AT_ORY''ikFdOMATi3ON LJ International Inventories All components ct are listed on the following inventories: U.S.A. (TSCA), Canada (DSL/NDSL). U.S. Regulations California Propsition 65: This product is not subject to the reporting requirements under California's Proposition 65 rltirl�rtlr�ara�it�� u : a ._ ...� • �:i ;.:ta .. CERCLA/SARA and Categories im m emate: x Delayed: - Fire: Reactivity: - Sudden Release of Pressure: Canada V HMIS hazard class: D2B Toxic materials. C) Reason for revision: Not applicable Prepared by: NAPRAC Additional advice:- Contains an added fragrance, see "Odor" heading in section 9 for specific description. When used through dis pens ing/autodose equipment, this product meets Green Sears requirements for skin and eye irritation and acute toxicity at the as -used dilution. Notice to Reader: This document has been prepared using data from sources considered technically reliable. It does not constitute a warranty, express or implied, as to the accuracy of the information contained within. Actual conditions of use and handling are beyond seller's control. User is responsible to evaluate all available information when using product for any particular use and to comply with all Federal, State, Provincial and Local laws and regulations. STRIDE CITRUS SC (SUPER CONCENTRATE) 3 of 3 JohnsonDiversey ....� HM NFPA FREEDOM Floor Stri MATERIAL SAFETY DATA SHEET hea nn I _j t Fire Hazard 0 0 Reactivitv 1 0 I IF P ' Version Number: 2 Preparation date: 2009-02-04 f?RODUCT AND."C.QMPANY IDEITtFICATkQN.f "*`kx'� Product name: MSDS #: Product Code: Recommended use: Manufacturer, importer, supplier: US Headquarters JohnsonDiversey, Inc. 8310 16th St. Sturtevant, Wisconsin 53177-1964 Phone:1-888-352-2249 MSDS Internet Address: www.johnsondiversey.com Emergency telephone number: FREEDOM Floor Stripper MS0200041 04609,04616 Floor stripper. This product is intended to be diluted prior to use. Canadian Headquarters JohnsonDiversey - Canada, Inc. 2401 Bristol Circle Oakville, Ontario L6H 6P1 Phone: 1-800-668-3131 1-800-851-7145 (U.S.); 1-651-917-6133 (Int'I) HAZARDS.ID1ENc wv a "rn 3 AN I E. AUSES SKIN AND EYE BURNS. HARMFUL OR FATAL IF SWALLOWED Principle routes of exposure: Eye contact. Skin contact. Inhalation. Eye contact: Corrosive. Causes permanent eye damage, including blindness. Skin contact: Corrosive. Causes permanent damage. Inhalation: May cause irritation and corrosive effects to nose, throat and respiratory tract. Ingestion: Corrosive. Causes burns to mouth, throat and stomach. ' k 3 Ct)MPOSITIiDNIINF,OAMAkTION,ION lNGREt)IENTiS N, , r„ ..{x Hazardous ingredients Ingredient(s) CAS # Weight % LD50 Oral - Rat m /k LD50 Dermal - Rabbit LC50 Inhalation - Rat Dieth lene glycol phenyl ether 104-68-7 1 - 5% 2140 =2120 pUkg Not available Ethylene glycol phenyl ether 122-99-6 10 - 20% 1260 =5 mUkg Not available Monoethanolamine 141-43-5 5 - 10% 1720 1 mL/kg Not available FIRSTAID_MEA$E1RES,.w a i�,..< Eye contact: Immediately flush eyes with running water for at least 15-20 minutes, keeping eyelids open. Get medical attention immediately. Skin contact: Flush immediately with plenty of water for at least 15-20 minutes. Get medical attention immediately. Inhalation: If breathing is affected, remove to fresh air. Get medical attention immediately. Ingestion: If swallowed, give a cupful of water or milk. THEN IMMEDIATELY CONTACT A PHYSICIAN OR POISON CENTER. DO NOT induce vomiting unless directed to do so by medical personnel. Never give anything by mouth to an unconscious person. Aggravated Medical Conditions: Persons with pre-existing skin disorders may be more susceptable to irritating effects k5. FIRE=FIGHTINGhMEXSURES°�$ �-M S p f 4 . Suitable extinguishing media: The product is not flammable. Extinguish fire using agent suitable for surrounding fire. Specific hazards: None known. Unusual hazards: Corrosive material (See sections 8 and 10). Specific methods: No special methods required FREEDOM Floor Stripper 1 of 3 TOXICOLOOfO LINFORMAT.1.0N, Chronic toxicity: None known ® Specific effects Carcinogenic effects: None known Mutagenic effects: None known Reproductive toxicity: None known Target organ effects: None known • Environmental Information: No data available fiYr':'[3.DISOOSALCO1454DEE~tAlIOlVS4u Waste from residues / unused products: Undiluted product is regulated under environmental and transportation laws as a corrosive waste. Dispose of in compliance with all Federal, state, provincial, and local laws and regulations.. RCRA Hazard Class: D002 ,.1`C"-ANSPt91RT-INFORMATION DOT/TDG: Please refer to the Bill of Lading/receiving documents for up to date shipping information _REGULAQR1lINFORMA�TiON International Inventories All components of this product are listed on the following inventories: U.S.A. (TSCA), Canada (DSL/NDSL), Europe (EINECS/ELINCS/NLP), Philippines (PICCS), New Zealand (NZloC), Canada (DSL), Canada (NDSL), TSCA 12B. U.S. Regulations California Proposition 65: This product is not subject to the reporting requirements under California's Proposition 65 STATE RIGHT TO KNOW In redient s CAS # MARTK: NJRTK: PARTK: RIRTK: Sodium x lene sulfonate 1300-72-7 1-butox ro anal 5131-66-8 Ethylene glycol I ether 122-99-6 - Monoethanolamine' 141-43-5 X X X X Water 7732-18-5 SARA 311/312 Hazard Categories Canada WHMIS hazard class: E Corrosive material . Reason for revision: Not applicable Prepared by: NAPRAC Additional advice: None Notice to Reader: This document has been prepared using data from sources considered technically reliable. /t does not constitute a warranty, express or implied, as to the accuracy of the information contained within. Actual conditions of use and handling are beyond seller's control. User is responsible to evaluate all available information when using product for any particular use and to comply with all Federal, State, Provincial and Local laws and regulations. • FREEDOM Floor Stripper 3 of 3 johnsonDiversey AQUARIA Floor Finish MATERIAL SAFETY DATA SHEET HMIS NFPA Personal protective equipment Health 1 1 None / Aucune / Nnguno Fire Hazard 0 0 Reactivity 0 0 Version Number. 1 Preparation date: 2009-04-09 . ,. 1.,4 P,ROD�ICT.xa1Vll CfpM'PANY fQEF1Ti0d'oiok'i N... °' . Product name: MSDS #: Product Code: Recommended use: Manufacturer, importer, supplier: US Headquarters Johns onDiversey, Inc. 8310 16th St. Sturtevant, Wisconsin 53177-1964 Phone:1-888-352-2249 MSDS Internet Address: www.johnsondiversey.com Emergency telephone number: AQUARIA Floor Finish MS0300427 5120870,4972026 Ind ustriaVlnstitutional. Floor care. 1-800-851-7145 (U.S.); 1-651-917-6133 (Int'I) Canadian Headquarters JohnsonDiversey - Canada, Inc. 2401 Bristol Circle Oakville, Ontario L6H 6P1 Phone:1-800-668-3131 x; AZARDS�IDENTIPt'd G1N"�§„ . . ;f . � ,:Yry EMERGENCY OVERVIEW jL^U11UN. IWAT Or- MILDLY IRRTATING TO EYES. MAY BE MILDLY IRRITATING TO SKIN. isPrinciple routes of exposure: Eye contact. Skin contact. Inhalation. Eye contact: May be mildly irritating to eyes. Skin contact: - May be mildly irritating to skin. Inhalation: None Ingestion: None know n. 40 'r " `$3COINPOSIZtt3IV/,lN�.f}RIIAATIONrvON {NGftEptENTS, n . . 4l��nrrinne innrn Ain nfc Ingredient(s) CAS # Weight % LD50 Oral - Rat LD50 Dermal - Rabbit LC50 Inhalation - Diethylene glycol monoethyl ether 111-90-0 1 - 5% 5500 =4200 pUkg 1 5.24 g/rn3 &,.p K¢:s`.,4,,FIftSrtAID=1kIEASt1R.ES...nt,,�',.,,< R) .<... 4 Eye contact: Flush immediately w ith plenty of w ater. If irritation develops, get medical attention. Skin contact: Flush immediately w ith plenty of w ater. If irritation develops, get medical attention. Inhalation: No specific first aid measures are required. Ingestion: No specific first aid measures are required. Aggravated Medical Conditions: None know n. 5.:FIRE'FIGHTING Suitable extinguishing media: The product is not flammable. Extinguish fire using agent suitable for surrounding fire. Specific hazards: Not applicable Unusual hazards: None known Specific methods: No special methods required Special protective equipm ent for firefighters: As in any fire, w ear self-contained breathing apparatus pressure -demand, MSHA/NIOSH (approved or equivalent) and full protective gear Extinguishing media which must not be used for safety reasons: No information available Personal precautions: Environmental precautions and clean-up methods: Use personal protective equipment Soak up w ith inert absorbent material. Sw eep up and shovel into suitable containers for disposal. Use a w ater rinse for final clean-up. AQUARIA Floor Finish 1 of 3 • • WN Manadement Struddid &'-'Sit&'I-I Manager Qualifications ......... Staffing Organization City of Fort Collins Build,ing'Maintena,nce International Inventories componentsAll ol Inisproauct are listed on the follow ing inventories: U.S.A. (TSCA), Canada (DSL/NDSL). ® U.S. Regulations Californiasition 65: This product is not subject to the reporting requirements under California's Proposition 65 STATE RIGHT TO KNOW C - - - Trobutoxyethyl phosphate 7 Det ylene glycol monoethyl ether - Acrylonitrile, butyl acrylate, methacrylic acid, methyl methacrylate, polymer 31392-42-4 - - - - In redient s CAA HAP CAA ODS CWA Priority Pollutants Dieth lene glycol monoeth I ether X SARA 311/312 Hazard Categories Delayed: Fire: Reactivity: Sudden Release of Pressure: Canada VVHMIShazard class: Non -controlled. O�i�i �`� � ,gr v s ^c.% � { ;. § b�'r l �'•,. xF.:, m.. .-:..�. :.... u , s � t ; ,Ter �<itr.� C '� .� -x s-< Ty�f ...t,sir k ,� �5 .x^F: - Reason for revision: Not applicable Prepared by: NAPRAC Additional advice: None • Notice to Reader: This document has been prepared using data from sources considered technically reliable. It does not constitute a warranty, express or implied, as to the accuracy of the information contained within. Actual conditions of use and handling are beyond seller's control. User is responsible to evaluate all available information Men using product for any particular use and to comply with all Federal, State, Provincial and Local laws and regulations. AQUARIA Floor Finish 3 of 3 Rubbermaid Commercial Products - Rubbermaid Waste : 2643 BRUTE® Container with... Page 1 of 2 rr►uAAerma�aWaste > 0 Utility Commercial Products 2643 BRUTE® Container without Lid is Durable, heavy-duty containers for a variety of uses. • All -plastic, professional -grade construction will not rust, chip or peel; resists dents. ■ Strong, snap -on lids are available for secure, stable stacking. ■ Reinforced rims add strength and durability. IN Built-in handles allow easy, non -slip lifting and anti -jam nesting. ■ Double -ribbed base increases stability and dragging capacity. IN Gray, White and Yellow are USDA Meat & Poultry Equipment Group Listed and assist in complying with HACCP guidelines. ■ Certified to NSF Standard #2 (gray, white and yellow) an( Standard #21(all colors) • Custom imprinting available; contact Rubbermaid Customer Service at (800) 347-9800 for details. ■ 2647-88 is California State Fire Marshal (CSFM) approve for fire safety when used with 2643. AVAILABLE COLORS SPECIFICATIONS Order # Color Product UPC/ U.S. Metric UCC Code Diameter: 24 in 61.0 cm FG264300 YEL YEL 086876015683 / Height: 31 1/2 in 80.0 cm 10086876015680 Volume Capacity [Nom]: 44 gal 166.6 L FG264300 WHT WHT 086876015669 / Volume Capacity [Max]: 10086876015666 Volume Capacity [Min]: FG264300 RED RED 086876015645 / Carton Height: 10086876015642 Carton Length: FG264300 GRAY GRAY 086876014631 / Carton Width: 10086876014638 Mass Capacity [Nom]: FG26430ODGRN DGRN 086876179033 / Mass Capacity [Max]: 10086876179030 Carton Cube: 22.83 ft3 0.65 m3 FG264300 BLUE BLUE 086876047516 / Ship Weight/Carton: 52 1/4 lb 23.70 kg 10086876047513 Pack Quantity: 4 Cartons Per Pallet: 4 ❑ ❑ Material: LLDPE Process: Injection Molding Yellow White YEL WHT FMI ADDITIONAL INFORMATION: Chemical Resistance Guide: chem.pdf Red Gray Frequently Asked Questions RED • GRAY N Dark Green Blue http://www.rcpworksmarter.com/rcp/products/detail.j sp?categoryCode=waste&subCategor... 10/9/2009 Rubbermaid Commercial Products - Rubbermaid Cleaning: 6173-88 Cleaning Cart with ... Page 1 of 2 e - ' ' ' - - ' I Cleaning > Cleaning Carts 6173-88 Cleaning Cart with Zippered Yellow Vinyl Bag Collect waste and transport tools for efficient cleaning. ■ Smooth, easy -to -clean surface. ■ Zippered bag for easy trash removal. ■ Non -marking 8" (20.3 cm) wheels and 4" (10.2 cm) casters. ■ Optional locking compartment to keep cleaning chemical: out of reach. AVAILABLE COLORS SPECIFICATIONS Order # Color Product UPC/ U.S. Metric UCC Code Length: 46 in 116.8 cm FG617388 BLA BLA 086876192292 / Width: 21 3/4 in 55.2 cm 00086876192292 Height: 38 3/8 in 97.5 cm Bag Capacity: 20.8 gal 78.7 L Carton Height: 22 7/8 in 58.1 cm . Carton Length: 34 15/16 in 88.7 cm Carton Width: 5.1 in 13.1 cm Black Volume Capacity [Nom]: 2.600 bu 0.1 m3 BLA Volume Capacity [Max]: Volume Capacity [Min]: Carton Cube: 5.64 ft3 0.16 m3 Ship Weight/Carton: 49 1/2 lb 22.45 kg Pack Quantity: 1 Cartons Per Pallet: 8 ADDITIONAL INFORMATION: Instructions: RCP_IS6173.pdf Chemical Resistance Guide: chem.pdf Frequently Asked Questions Products in Cleaning Carts Item # Description Length Width Height 6173-88 Cleaning Cart with Zippered Yellow Vinyl Bag 46 in 21 3/4 in 38 3/8 in 6181 Locking Janitor Cart Cabinet for 6173 Cart 20 in 16 in 11 1/4 in 6183 Vinyl Replacement Bag with Zipper for 6173 Cart 17 1/4 in 10 1/2 in 30 1/2 in Accessories for 6173-88: No. Description Width Height Length 6183 Vinyl Replacement Bag with Zipper for 6173 Cart 10 1/2 in 30 1/2 in 17 1/4 in 6181 Locking Janitor Cart Cabinet for 6173 Cart ® 16 in 11 1/4 in 20 in Cons umables/Replacement Parts for 6173-88 No. Fits Description 6173-M8 6173-88 Top Shelf 6173-M9 6173-88 Middle Shelf http://www.rcpworksmarter.com/rep/products/detail.j sp?categoryCode=cleaning&subCate... 10/9/2009 • VP6 VP10 Order Number.: 1.014-007.0 1.014-005.0 Vacuum Motor: 1.7 hp (1295 watts), flow through design, with internal thermal protection, with 104" (264 cm) waterlift and 112 cfm of airflow Same Construction: Molded polyethylene housing Same Filter Bag Capacity: 6 quart 10 quart Vacuum Hose: 5' (1.5 m), 1.5" (3.8 cm) diameter Same Exhaust: Diffused for quiet operation Same Filtration: 4 stage Same Weight: 10 lbs. (4.5 kg) 11 lbs. (5 kg) Height: 19.8" (50.2 cm) 23.7" (60.2 cm) Width: 8.8" (22 cm) Same Depth: 8.5" (21.5 cm) Same Sound Level: 67 dBA Same Harness: Padded hip and shoulder harness with 1.5" (4 cm) straps Same ON/OFF Power Switch: Hip mounted for ease of use Same Tools: Wand, floor, upholstery, dusting and crevice tools included. Variety of optional tools available Same Approvals: -®. UL Listed to U.S. and Canadian safety standards Same Specifications are subject to change without notice. r'-- :zz::7 t Y Tools Included� Filter bags are easy to assess for quick disposal '.trai CFPC."`� Comfort -designed harness system has padded hip and shoulder straps, and is adjustable to different operators 1mounted poweEswitc -wig-s ieasy view and PUT operator Windsor Innovations Protect: Indoor Air Quality Water / Hose designed for either right or left handed operators Swivel hose connection for greater mobility .- Body constructed of tough molded polyethylene Powerful 1,7 hp motor People Environment Four stage filtration f Hip mounted I. switch is wi#hin easy reach of the operator. Padded hip a d shoulder harness increases comfort. Chest strap fRM0d10P_eI?,a1LQrdC0M1 tter igh wet distribution afort. o0 s Target Markets: • Cafeterias • Manufacturing Facilities • Warehousing/Distributions • Office Buildings • Education Bold Innovation. Expert Results. I © 2008 Windsor Industries, Inc. A member of KARCHER North America www.windsorind.com u 800-444-7654 All rights reserved. 1351 W. Stanford Ave. Englewood, CO 80110 USA A-369 e New Chariot° iSc ub Stand -on automatic floor scrubbers 24" Disc and 26" Cylindrical Automatic Scrubbers G�Joc� 6ba�Bo4 B�Pdd Ba �oc� onor� R@oaa p(F@9d@40no 4o dao — and N)M 04 a00 Wno evo pmwod0n@ 4GDBa 000gNf noOmo oQ O(aaa Iowa. o ©8r,)p0o ED O@U 6OoaPo ©O�up0o c�o�4Qo0 pa�o0 ©B@flO0O aD40W Mdd@oa RMOODOODp ROM @Ed pi?onBdoa Oaw@ P uft 090 60wDBnp gQORM0@M @oIiD4(?@O aC^ oRM o@@00w o00oc@ 4bo opoQa4oQ 40 @@O@M 4bo appQopQBo4o g m@@ o a n w Modo o 8p60(D ED &b0004y 40 @0oa0 DOD 40pb4o �o�floa4od ©pa@o>3 FUDO @Bv@Oo WOON)OOB4W QoP opOPa4oi7 @@V@ / E@@w 40 gUQGD@ o A aQodffild 4bo 0)dOOD@ awd @OoagDa @ODw Woaa Flift oe@BO%/ NO@ aODb o0ono4oi7 ED Palao46no m OR@Qoaaoa p(mdMBn04}7 N)W dp 4o ki0Q3 R@du@@@ opoPa4oi? MOO@o OOU E@@N o a o OIac�Poe�oa p a dc�4Bno �Ooa�B�p 4B�o by @W@HUDp o gdBo4oPo Oo@@ Bia4rrn!iaBno (Bp@W 6OoaflBgp1D M@do -; EDOO J'' @WOB0i)dA@@O d@@09 M@do0 pQonBdo© MQU90M apood© QoQ d0�fot�a�4 c�0oa�0�p app00@a40ogD© G@Off o 0 o a0ao add© pimawg0wov ft OoUDp4bofiB@p 17QDW 4B�nloa Cxa4c�oo� v@@h@pBODfl Glad v@goO0BODp I 0 e 6 �l it G / 4t _ -,1 Na II �'' `�' eta, As the industry's first stand-up platform of floor care equipment, the Chariot significantly increases productivity and cleaning quality by reducing operator fatigue. Chariot scrubbers offer all the maneuverability and access benefits of walk -behinds with the comfort and productivity benefits of a rider scrubber. The Chariot's small footprint and ultra -tight turning radius make it ideal for cleaning in busy, complex building layouts. The new EcoMode is a maintenance cleaning setting which scrubs with less battery usage, less water, less pressure and less noise which makes it ideal for day cleaning without disrupting workflow. The cleaning industry is trending toward day cleaning, or cleaning when the facility is occupied. Facility managers want to save energy by reducing the amount of electricity used at night. Buildings are also occupied for more hours of the day, making it necessary for cleaning professionals to accommodate an in -use environment more often. The Chariot iScrub model was designed with day cleaning in mind. » The EcoMode cleaning function operates at a significantly reduced sound level, measuring in at only 63 dBA making it ideal for noise -sensitive areas like hospitals and schools » Swinging squeegee picks up 100% of water leaving a dry, safe floor » EcoMode conserves water and extends cleaning time between tank refills by putting less water down EcoMode also extends battery life -and productive run time — by reducing pad pressure and reducing draw on the vacuum motor ,, The unobtrusive design makes the Chariot unintimidating to people and its superior maneuverability allows it to be used without disrupting workflow • Cleaning Function Control Switch The new, simplified drive controls and cleaning function dial improve the performance of the Chariot, making it easier to use, easier to train operators, and yielding more consistent cleaning results. The cleaning settings are programmed at each level so there is no guess work involved with choosing the correct setting. Transport speed high: Normal transport Transport speed low: For training and transporting in high traffic areas. C: Double Scrub Mode: ` Cleaning on low speed to increase chemical dwell time and agitation. No vacuum. B: Vacuum Only: Cleaning on medium speed with vacuum only - for water pick up. -- Productivity/Fatigue 150 and Total Area Serviced „ 125 s Chariot 150 a Chariot EcoMode a 75 a, ❑ 28" Small Rider a ea m` 26° Walk behind 'c N 25 ISSA 447 Practical Simple drive controls make the Chariot extremely easy to operate Compact and highly_ maneuverable Aqua-MizerTm extends time between drain and refills by up to 50% (disc model only) Available in disc or cylindrical brush models The cylindrical brush system incorporates sweeping and scrubbing in one pass 0 0 1 2 3 4 5 8 T B 9 10 Time in Hours' At: EcoMode (Maintenance Cleaning) » Medium Speed >> Low Water » Low Pad/Brush Pressure >> Low Vacuum A2: Normal Cleaning Mode » Medium Speed » Medium Water >> Medium Pad/Brush Pressure » Medium Vacuum A3: Heavy Cleaning Mode » Low Speed » High Water » High Pad/Brush Pressure » High Vacuum Additional benefits of the EcoMode: The Chariot EcoMode is also effective in increasing productivity. The lower battery draw increases run time by 20%, and the lower water flow can increase the time between dump and refills by up to 48 minutes. Cleaning Function Control Dial makes it simple to choose the appropriate cleaning mode On -board storage compartment Soft ride suspension system and forward leaning pad for comfortable ride Easy to step on and off Swinging squeegee designed for 100% water pick up (Disc model only) MEN #WINDSOR" l� "a-= .T -- : � , c: =.i t r e. Model: iScrub 24 iScrub 26 SP Cleaning Path: 24" (610 mm) 26" (660 mm) Brushes, Pad Drivers: 2 x 12" (2 x 305 mm) 2 x 6" diameter x 26" length (2 x 152 mm x 660 mm) Brush Motor: 2 x 0.3 hp (200 watts) 2 x 0.8 hp (600 watts) Brush Speed: 300 rpm 500, 800, 1000 rpm Scrub Head Lift: Actuator Actuator Brush Pressure: 0-150 Ibs (0-63 kg) 0-63 Ibs (0-26 kg) Drive Motor: 0.75 hp (560 watts) 0.75 hp (560 watts) Transport Speed: 3 mph 3 mph Operating Speeds: 2.7 mph 2.7 mph dBA: Eco/Normal/High: 64/67/68.5 73 Tires: 10" (254 mm) solid scrubber compound 10" (254 mm) solid scrubber compound Solution Control: Aqua-Mizer system, solution pump with automatic shut-off in neutral Solution pump with automatic shut-off in neutral Solution/Recovery Capacity: 25 gal (95 Itr) 25 gal (95 Itr) Flow Rate: Day Cleaning (Eco Mode) Normal Cleaning Heavy Cleaning .25 gpm .4 gpm .5 gpm .25 gpm .4 gpm .5 gpm Vacuum Motor: 2 stage, 0.65 hp (470 watts) 2 stage, 0.65 hp (470 watts) Operating System: Automatic pre-set function dial Automatic pre-set function dial Electrical System: Flooded - 36V, 3 x 12V, 195 or 215 A/H batteries; AGM - 36V, 3 x 12V, 198 A/H batteries; chargers and battery exchange system also available Flooded - 36V, 3 x 12V, 195 or 215 A/H batteries; AGM - 36V, 3 x 12V, 198 A/H batteries; chargers and battery exchange system also available Weight w/o Batteries: 558 Ibs (253 kg) 558 Ibs (253 kg) Dimensions (L x W x H): 51.5" x 26.5" x 50.75" (1310 mm x 673 mm x 1290 mm) 51.5" x 26.5" x 50.75" (1310 mm x 673 mm x 1290 mm) Squeegee Width: 33" (840 mm) 37" (940 mm) Debris Bin: N/A Easy to remove, no tools Specifications are subject to change without notice. Windsor Innovations Protect: (Y a ZD Indoor Air Quality Water People Environment • Bold Innovation. Expert Results. A member of KARCHER North America www.windsorind.com - 800-444-7654 1351 W. Stanford Ave. Englewood, CO 80110 USA • Lightning'" 1500 .............. Dual levers and safety interlock for left or right-handed operation. .............. High -mounted handle height adjustment simplifies operator use. • Large 1.75 hp (1305 watt) motor provides • greater power. Enclosed motor provides protection against debris resulting in low maintenance. �w. Two sets of wheels simplify operation and transport. : y, • • • Lightning'" 2000 1 Powerful Dust Control pulls burnishing dus' floor into a filter N system allows only cleat free air back into th, Foot latch easily releases the handle to floating position, to simplify operation Filter bag is top -mounted for easy emptying it 1.5 hp (1119 watts) e motor and 2000 rpm ! speed provide an Ih gloss shine. iwana emeni structure ot,onemangy MBM Management Team DONALD E. McLEMORE, CBSE: President and Founder of McLemore Building Maintenance, Inc. He served three years in the United States Army and received his education from Stephen F. Austin State University. He started the company in 1970 following a career in the laundry and dry cleaning business when a customer asked him to clean a building he owned. Don has served as the President of our national organization, Building Service Contractors Association International (BSCAI). He is also a past President of Southwest Association of Building Services Contractors (SWABSCO), our industry's oldest association. Don still takes an active role in the direction of the company and offices in North Zulch, Texas. CURTIS McLEMORE, RBSM: Chief Executive Officer — Curtis grew up with the company and worked part-time throughout his high school and college years. He joined the company full time in 1993. He managed the Special Services Division for three years, was Regional Manager over all Operations outside Houston for two, then was promoted to Vice President of Sales & • Marketing in 1998. After Mr. McLemore's retirement Curtis assumed the C.E.O. title and is now responsible for the entire direction of the company. KEITH McLEMORE, CBSE: Chief Operating Officer — As a Certified Building Services Executive, Keith's leadership in the company has been a contributing factor to MBM's overall success since 1987. Keith's focus in Human Resources is on one of McLemore's Critical Success Factors, our people. His philosophy of surrounding yourself with good people and then "staying out of their way" has proven to be a formula for our success. RICHARD RODRIGUEZ: Senior Operations Manager- Richard joined the MBM team in March 2000 as Branch Manager of our South Texas market. Through Richard's efforts the South Texas market's revenue more than tripled and customer retention level topped 97%. After a three year stint as Regional Manager of Western Operations Richard has since assumed the role of Senior Operations Manager in charge of all of MBM's operations. Mr. Rodriguez has nine years of experience in the educational environment of which six has been as a multiunit Operations Manager. JENNY DEGRAFF: Fort Collins Branch Manager- Jenny joined the McLemore group when the Fort Collins Office was opened in January 2001. She comes to us with over 25 years of management and janitorial experience. Her undergraduate study took place at the College of Northern Colorado. Jenny has also completed marketing courses through the Dale Carnegie • Training Institute. Ms. DeGraff is also one our foremost authorities on Medical Environment cleaning. mnrp Building Maintenance: • ��TM/MC �� High Impact Floor Cleaning System with —. — — Microfiber Pads Delivers rapid, high efficiency cleaning ;j. on all types of floors, significantly �g reducing overall operating costs while r- providing substantial environmental and ergonomic benefits. Value • Saves Time Contains an integrated solution dispensing system. Reduces cleaning time by 50 percent or more. No need to fill and empty buckets. • Ease of Use A choice of two color —coded bottles and three microfiber pad types ensure multiple application areas can be cleaned efficiently and correctly. • Safety Floors can be cleaned AND dry in a matter of minutes using the PaceTM/MC system, minimizing the risk of slip & fall accidents due to wet floors. • Versatile Complete flexibility for multiple daily floor cleaning applications. Can be used for damp mopping, wet mopping, dust mopping and disinfecting while eliminating cross -contamination. The combination of the PaceTM/MCpatented application system together with JohnsonDiversey products and microfiber pads delivers unsurpassed cleaning performance. Applications Damp mopping, wet mopping, disinfection and dust mopping for a wide variety of customer sectors such as retail, lodging, food service, government, healthcare, education, and BSCs. Ergonomic Design PaceTM/Mc High Impact Floor Cleaning Tool uses no buckets or wringers and eliminates heavy lifting and strain commonly associated with mop and buckets. Easy to Use Bottles can be filled quickly and easily using the RTDTM/Mc dispensing system or any other appropriate JohnsonDiversey dispensing system. Responsible Solution sTM/MC The PaceTM/M[ system's innovative design reduces water and product disposal by go percent when compared to conventional mopping methods. JohnsonDiversey Clean is just the beginning — JohnsonDiversey - Floor Care Tools, Utensils and Microfibers Corporate Home I About Us I Careers I Locator I I MSDS I I Page 1 of 2 0 • C. ]ohnsonDiversey Clean is just the beginning NORTH AMERICA HOME INDUSTRIES SERVED PRODUCTS AND SYSTEMS BRANDS PROGRAMS High Impact Floor Cleaning System Utilizing Microfiber North America Home > Products and Systems > Floor Care > Floor Care Tools, Utensils and Microfibers United Floor Care ProS-peed.,,,, < Products and Systems Carpet Care ProSpeedTMIMC Floor Finish Applicator System simplifies the process of floor finish with an ergonomic application tool. Visit Floor Care Tools, Utensils and Microfibers Hard Surface Floor Care www.johnsondiversey.com/prospeed to learn more. PACETM High Impact Floor Cleaning System Microfiber Tools w/Microfiber The Pace system combines the latest in technology to create high imp; cleaning tool that offers extensive high impact benefits in one easy to L OSearch Entire Site 0 Search Catalog only package. Search The system features an integrated solution dispensing system that disc diluted solution directly from the cleaning tool, using fresh, uncontamir Search Tips solution every time. In addition, bottles can be refilled quickly and easi reducing cleaning time up to 60 percent , allowing more areas to be CIE more frequently. The system's innovative design not only delivers outstanding cleaning performance, it has a positive impact on the environment as well as en The system reduces the amount of product used and ultimately disposE the drain along with a 90 percent reduction in water consumption wher compared to conventional mopping methods. Employees find that the system has a positive impact on reducing work related injuries. The PACE TM system completely eliminates the need for repeated heavy lifting of buckets which is a major cause of injuries and potential worker's compensation claims. The PACE TM system is suitable for a wide variety of customer sectors such as retail, lodging, food http://www.j ohnsondiversey.com/Cultures/en-US/OpCo/Brands/Floor+Care/Floor+Care+... 10/9/2009 kie us,e, in a -C e an mg 'v e r s a,-tJ rt yl 'Jf 08 isa,utility,.m,aco.urn for', u ck p ic k -,-u p,� j ob s.--' 716 s a m u I t'i r' I a r g e" u s evacuum ,,'o jobs._ 720TP:11's for "la,rge,il ca p'a c yJ o b s needing ti p' a n d - p o u,r cap •I -MItzIINto Your choice of: >> The economical standard AirMover 3 with molded handle, or » The WindHandler 3 with upright handle and transport wheels for added safety and convenience Both models offer: » 3 speeds of air movement for every type of job >> A maximum air movement of 3,000 cfm for rapid drying of carpet and hard floors » Sturdy, four point motor mount to withstand heavy use and rough handling » Built-in carpet clip for flood restoration jobs j - Cj iirel, 7• Building Maintena.." • Item J Summary Information 1. Total cleanable square feet 596,889 2. Total daily cleaner staff hours 163 3. Total daily supervisory hours 16 4. Total all daily labor hours 179 5. Number of cleaners 19 6. Number of supervisors (non -working leads) 2 (including Property Manager) 7. Labor productivity: Item 1= 3662 • Item 2 8. Supervisor ratio: People Item 5= 8.5 Item 6 Hours Item 2= 10.2% Item 3 37 Summary and Keterences r MBM PROPOSAL HIGHLIGHTS 7 We Appreciate Your Attention... And Would Appreciate Your Business... Above and beyond meeting the requirements of the RFP, MBM offers Additional Value to address two significant opportunities observed: Containment of Pandemic Vectors - A major cost and hygiene opportunity observed during the walk through is the reduction or elimination of multi fold paper towels in favor of touch free towel dispensers. Additions of hand sanitizer dispensers will. reduce incidence of the spread of contagions. • If awarded the contract, MBM will provide hand sanitizer dispensers for free and-`touchless' roll towel dispensers at cost or lower. 0 Benefits to the District would include: -Projected minimum savings of $5,000 or greater in conversion process •Improves Custodial Staff Productivity Employs a key tactic used in Pandemic Response Plans Green Cleaning- MBM's approach involves the use Green Cleaning equipment, chemicals and practices to make the cleaning process sustainable and more productive at no additional cost to the City of Fort Collins. To this end, MBM would partner with the City of Fort Collins as an even greater emphasis on these programs develops. Building'Ivla�n;tenance • Item K Reference List Vendors will be evaluated based on current and past success in providing the same quality of services in a similar environment. References should be accounts which were worked on within the past three (3) years and have similar characteristics, such as type of business, size and conditions. This list should include the account currently managed by your proposed site manager. 1. Institution: PCC Address: Longmont, CO Facility representative: Phil Morrow Title: Facility Manager Telephone number: 303-833-6194 Email: ' Years of service: 1 Length of current contract: 2 years Square feet under contract: 80,000 # Buildings involved: 3 # Custodians: 4 Approximate cleaning budget: $48,000 per year Type of facility (e.g., municipality): Chemical Production 2. Institution: Aims Community College Address: Greeley, CO Facility representative: Michael Millsapps Title: Asst Director of facilities & Operations Telephone number: 970-506-6949 Email: michael.millsapps@aims.edu Years of service: 1-1/2 years Length of current contract: 2 years • Square feet under contract: 300,000 # buildings involved: 22 # Custodians: 17 Approximate cleaning budget: $21,352 permonth Type of facility (e.g., municipality): Educational 3. Institution: Group Publishing Address: Loveland, CO Facility representative: Bob Deyo Title: Facility Manager Telephone number: 970-669-3836 Email: Years of service: 1 Length of current contract: 2 years Square feet under contract: 4,600 # Buildings involved: 2 # Custodians: 5 Approximate cleaning budget: $10,000 per month Type of facility (e.g., municipality): Print Manufacturer & distribution center 4. Institution: McWhinney Address: Loveland, CO Facility representative: Maggie Carson Title: Property Manager Telephone number: 970-593-6505 Email: Maggie@mcwhinney.com Years of service: 4 Length of current contract: 2 years Square feet under contract: 250,000 # Buildings involved: 8 # Custodians: 18 • Approximate cleaning budget: $ 22,900 per month Type of facility (e.g., municipality): Medical/Multi-tenant 30 • 5. Institution: City of Houston Address: Houston, TX Facility representative: Steve Girardi Telephone number: 713-504-7177 Email: steve.girordi@cityofhouston.net Years of service: 9 Length of current contract: 3 years Square feet under contract: 2.3 million # Buildings involved: numerous # Custodians: numerous Approximate cleaning budget: $ 357,976 per month Type of facility (e.g., municipality): Municipality 6. Institution: City of Corpus Christi Address: Corpus Christi, TX Facility representative: Aaron Rios Title: Contract Administrator Telephone number: 361-886-2611 Email: aaronr@cctexas.com Years of service: 1 Length of current contract: 2 years Square feet under contract: 57,000 # Buildings involved: 6 # Custodians: 5 Approximate cleaning budget: $8,268 permonth Type of facility (e.g., municipality): Municipality 30 Building Maintenance' • 0 Management Structure & Site Manager Qualifications STEPHV MBM in 1 was promos finally to C in addition relationship DAVE PIU fall of 2006 more regiona operations ex Manager bec development NINA W`ED Manager. Wi Manager anc responsible f work ticket customer isst MBM Management Team McLEMORE: Chief Financial Officer - Stephanie began her career with G as an Accounting Clerk while attending the University of Houston. She to Office Manager in 1995 then to Director of Administration in 1997 and ;f Financial Officer in 1999. She is responsible for MBM's financial health i all administrative departments, insurance responsibilities and financial 'ITT: Business Development Manager — Dave came to McLemore in the Houston's Operations Branch Manager. The role later expanded into an a role as McLemore continued to grow. Based on Dave's previous janitorial erience he was a natural fit when the role of Business Development ne available. Dave is now responsible for all of McLemore's Business koughout our geographic area of coverage. MER: Customer Service Manager - started with MBM in 1985 as Office i MBM's rapid growth, she has moved to the position of Customer Service performs duties for all branches and the corporate office. Nina is also r following up with customers on requests, concerns, etc. a computerized ystem designed specifically to accurately record and track any and all • Schedule 1 Consumable Supplies U • ITEM UNIT COST Toilet Paper -Jr. Jumbo 25.29 Toilet Paper — Sm. Rolls 43.55 Paper Towels - Cormatic 53.14 Hand Soap - Gallons 51.60 Shower Soap - Gallons 51.60 Plastic Trash Liners: Size: 24 x 24 9.74 Size: 24 x 33 12.94 Size: 36 x 47 13.98 Size: Toilet.Seat Liners 34.21 Other: Total Monthly Cost $ 5073.59 Total Yearly Cost $60883.09 40 • Schedule 2 Proposed' Equipment Inventory is • Type of Equipment Make/Model Total cost Quantity #Years Depreciation Monthly Cost Brute Barrel RM 2643 $ 60.71 38 1 $ 192.25 estroom Cart RM 6173-88 91.14 3 1 22.79 Vac Pack WindsorVP10 205.78 24 1 411.56 Floor Scrubber Wind. -I Scru 7616.70 1 5 126.95 High Speed Buffer 2000 Wind.Ltsng 936.47 1 5 15.61 Low Speed Buffer Wind Ong 688.73 1 5 11.48 icrofiber Flat Mops Pace Hi Imp 103.80 40 1 346.00 loor Finish Applicato Pro Speed 128.50 1 1 10.71 Vet Dry Vac 16 gl Titan T716 347.12 1 5 5.79 Drying Fans -Hi Speed Windhandler 186.10 1 1 15.51 isc Small Equip Allowance 1 35.08 Total Annual Cost $14,324.52 Monthly Cost $1193.71 Attach additional pages as needed. 41 • Schedule 3 Overhead Breakdown • • Please provide figures as dollars and as a percent of total price for each category. Percent of price shall be calculated as: Annual Overhead/Annual Services (from Schedule 7). Item Cleaning Staff $ % Mgmt/Supervision $ % Amt. Amt. FICA $24,313.03 5.6 $ 8082.77 5.68 State Unemployment Insurance 2,025.80 0.4 630.67 0.47 Federal Unemployment Insurance 1,705.94 0.3 531.09 .39 Workers Compensation Insurance 5,331.05 1.21 1659.67 1.23 General Liability Insurance 1,705.94 0.3 531.09 0.39 Automotive Insurance 693.73 0.1 199.16 0.15 Pension lfare 0 0 Vacation 0 0 Training 5,757.54 1.32 1792.44 1.3 Health Insurance 3733.92 0.7 Other( ) 10,202.91 2.3 3176.38 2.35 Overhead 13,265.21 3.0 4129.74 3.0 Profit 13,663.16 3.0 4253.63 3.1 Total Annual Cost 78,610.32 28720.55 Total Monthly Cost 6,550.86 2393.38 Percent of Total Price 13.8% 5.0% 42 • E 0 Schedule 4 Direct Staffing Expense DAY STAFF Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 2 8.00 4016 $ 2677.33 Cleaner 2 Cleaner 3 Floor person Other Lead Supervisor Manager NIGHT STAFF Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 19 8.00 38152 $25,434.67 Cleaner 8.00 1443.25 962.17 Cleaner 3 Floor person 0.5 8.00 1040 693.33 Other Lead Supervisor 0.5 1 8.00 1 1040 693.33 Manager 1 12.00 1 1040 1040.00 WEEKEND STAFF Position .#People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 3 8.00 2496 $1664.00 Cleaner 2 Cleaner 3 Floor person Other Lead Supervisor 0.5 8.00 1040 693.33 Manager AFTER HRS/EMERGENCY Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner 1 12.00 Cleaner 2 Cleaner 3 0 12.00 Floor person 1 12.00 Other Lead 0 13.00 Supervisor 1 8.00 Manager 1 18.00 Note: Tables reflect flex the Project Manager -`Four hr weekend shifts each day coverage of both the Supervisor and between shifts 43 • • SUMMARY OF TOTAL STAFF Position #People Labor Rate/Hour Annual Hours Monthly Cost Cleaner,1 24 8.00 44664 29776 Cleaner 1 8.00 1443.25 962.17 Cleaner 3 Floor person 1 8.00 1240 693.33 Other Lead Supervisor/Floor Tech 1 Manager 1 1 12.00 2080 2080 * Base -incentives not counted 44 • Schedule 5 Direct Supply Expense '7 • (`homirnlc nnri Materials Item Quantity Cost Each Annual Cost Monthly Cost Alpha HP -MP & Disinfectant 48 $ 36.9 $1771.20 $147.60 Glance Glass Cleaner 12 34.89 418.68 34.89 Crew Bowl Cleaner 24 35.93 862.32 71.86 Stride Floor Cleaner 24 43.43 1042.32 86.86 Freedom Stripper 14 72.22 1011.08 84.26 Aquaria Pro Speed Finish 24 89.12 2138.88 178.24 Steel Polish (Epic) 6 68.05 408.30 34.03 General Materials (i.e. icrofiber cloth) 1153.00 13836.00 1153.00 Total $21,488.78 $1790.73 45 • Schedule„6 Other Direct Expenses Item Quantity Cost Each Annual Cost Monthly Cost Uniforms 40 39.75 $1590.00 $ 132.50 Licenses 4089.29 340.77 Travel 3300.00 275.00 Recruiting 400.00 33.33 Tools 200.00 16.67 Subcontract" N/A N/A Postage 200.00 16.67 Vehicle 1 3600.00 300.00 " Attach Explanation • 46 C. Schedule 7 Summary Price Proposal Direct Staff Position Number Peo le Annual Hours Annual Cost Monthly Price %of Cleaner 1 357,312 29,776 61.0 Cleaner 2 1 1 11,546 %2.17 2.0 Cleaner 3 Lead Supervisors 1.0 0080 16640 1386.67 2.8 Manager 1 2080 24960 2080 4.3 Floor person 0.5 1240 8320 603.33 1.4 Other �51307 Total 21.5 418,778 34898.17 1.5 Direct Overhead Exnense Annual Cost Monthly Price % of FICA 32395.80 2699.65 5.5 State Unemployment Insurance 2656.47 221.37 0.5 Federal Unemployment Insurance 2227.03 186.42 0.4 Workers Compensation Insurance 6990.72 582.56 1.2 General,1jability Insurance 2237.03 186.42 0.4 Automobile Insurance 838.89 69.61 0, Pension/Welfare Vacation Training 7549.98 629.17 1.3 Health Insurance 7 .92 Other Total 58,639.84 '886.65 10.0 Other Direct Exoenses Annual Cost Monthly Price % of Consumables .09 5073.59 10.0 Equipment Supplies Other ) 14,324.52 21,488.78 13,379.29 1193.71 1790.73 1114.94 2.3 3.5 2.1 Total 110,075.68 9172.97 17.7 Administrative and Overhead 17,394.95 1449.58 2.8 Profit 17,944.04 1495.34 2.9 Total Service Cost: 1 1622,832.54 1 51902.71 1007. 47 0 • • Schedule 8 Price Review 1. Total Annual Price 2. Dollar Value of Credit Hours: Supervision Credit Hour - Cleaner Credit Hour- 3. Cost per square foot: Total Annual Price - Total Cleanable Square Feet EXTRA WORK PRICE COMMITTMENT $ 622,832.51 $ 8.00 $ 8.00 1.04 622,832.51 596,891 Type of work Hourly Rate SF price Construction/remodel cleanup(inside building) $25.00 Extra work off normal work hours 25.00 Extra work scheduled during your working hours 20.00 24hr Call for Blood/Body Fluid Cleanup 35.00 (1 hr. minimum) Floor finishing(new VCT) $0.25 psf 48 F- L 4 2009 BuildingInformation Summary Yearly price per building Custodial Services Cleanable Week Cleaning Il) # Map BUILDING LOCATION SF Freq. Time 29 B 110 N. Howes 110 N. Howes St 693 l 12am-12 in 328.89 30 B 112 N. Howes 112 n. Howes St 1,305 2 l2ant-12 nt 1 AAA AA 32 B 215 Mason 215 N. Mason St. 61,066 5 4ant-12 to 33 B 281 N. College 281 N. College Ave 30.648 5 4am-I2 nt 9432740 27 -A 906 E. Vine Dr. 906 W Vine Dr 1.350 5 12am-12pm 34 B CIS 330 S. College Ave 6,654 5 12am-12 m 35 B City Hall 300 LaPorte Ave 25,990 5 4am-12pm 17 A Club Tico 1599 Citv Park Dr 6,586 7 l2am-12 m al 07.78 53 B Downtown Maintenance Shup 220 N Howes St. 545 5 12am-12pm 1587-54 52 B Downtown Restrootns 123 E Oak St. 312 14 8amr8 to 4553.89 18 A EPIC 1801 Riverside Ave 40.515 7 12atn-8 nt 46936.67 19 A Fleet Services 835 Wood St 4.773 5 12am-12pm 2 A Fossil Creek Maint Shop 5833 S Lemav Ave 2.261 1 12am-12 m 3 A Gardens at Spring Park 2145 Centre Ave 2.669 2 l2am-gam 20 A Grandview Office 1900 W. Mountain Ave 524 3 12ant-9am 4 A Grandview Shop 1901 W. Mountain Ave 447 3 12anr12 m 49334 36 B Library District 201 Peterson St 26.515 7 12am-IOam I A Library Branch - Council Tree 2733 Council Tree 15,363 7 4am-IOam 2049950 45 B Library Tech 256 W. Mountain Ave 3,794 1 12am-12 m 98668 37 B Lincoln Center 417 W. Magnolia St 19,019 7 l2am-7am 5 A Martinez Fami 600 N. Sherwood St 1,993 7 12am-8ant 38 B Meter Readers 330 S. College Ave 1,576 5 12am-7am 46 B Mulberry Pool 424 W Mulbem St. 6,614 7 l2am-6ant 28 A MulberryWater Reclamation 930 E Mulberry St 723 1 12am-9am RQ IF'47 B Musetun 200 Mathews St 7,253 5 gain 6 A Nix Farm Office 1745 HotTntan Mill Rd. 3,113 5 12am-10am411115 48 B Northside Atzlan Center 112 Willow St 42,054 7 12ant-8ant 40 B Old Town Restroom and Kiosk 13 Old Town Sq 325 Id 8ami8 nt 39 B Operations Services 300 Laporte ave ► 5.557 5 12ant-10ant 19 21 A Part: Shop 413 S. Bryan Ave 5,479 5 l2am-8arn 42 B Police District One 15 Old Town Square 2.100 5 12am-9arn 333323 8 A Police Firing Range 2554 Midpoint Dr. 3,078 3 l2am-12 m 43 B Police Services 2221 S Timberline Rd 82,589 7 4am-12 m 9 A Pottery Studio 1541 W. Oak St 2.210 5 12am-8am 84 23 A Senior Center 1200 Raintree Dr. 30.510 7 11 nt-7am 22 A Spring Canyon Maintenance Shop 3156 S Overland Trail 1,998 1 l2am-I2 m 10 A Streets 625 9th St. 14,493 5 12am-8am I 1 A Traffic Operations 626 Linden St. 9.519 5 12am-9ant 24 A TRANSFORT 6570 Portner Rd 4.498 5 7-9am 12 A Transfort Cottage 070 Portner Rd L 137 5 6-9am 1 51 B Transit Center 250 N. Mason St. 5.008 5 lant-8ant 4762-61 25 A Utility Services 700 Wood St 71,093 5 dam-12pm 13 A Water Pollution Lab 3036 Environmental Dr 5.565 2 12ant-9am M2.24 14 A Water Quality Lab 4316 LaPorte Ave 1.095 1 1 1:00 AM 657.78 15 A Water Reclamation 3036 Environmental Dr 8.757 5 l2am-9ant 8731.45 Water Reclamation- Engineering 3036 Environmental Dr 1.450 5 12am-9am 3%8,84 16 A Water Treatment Plant 4316 LaPorte Ave 12,400 5 I nt-3 tm 10318.98 26 A YAC 415 E Monroe Dr 3,693 6 12ant-gain 5920.05 Total SF 596,889 Total: 622832.51 49 Management Structure & Site Manager Qualifications MBM Management Team ON SITE PROJECT MANAGER- It is our opinion that the City of Fort Collins Project is of the size and stature that it warrants a high caliber Project Manager. MBM will follow the directions of the City of Fort Collins should they request consideration of employment for a current Project Manager. However, we are also in contact with a qualified internal and external candidates that meet the requirements to manage this project. It would not be possible to place an offer to these individuals and receive their acceptance until a contract award takes place. It is possible to divulge basic information on the primary internal candidate, Brittney Cruz. Brittney currently supervises one of the local medical facilities that is under contract with MBM, is bilingual and has a exemplary reputation with both her customers and her employees. While we are confident that it would not be likely that there would be any delays in a candidate being in place for the start date, Norma Escamilla, Area Manager for South Texas would serve as the on site manager and Bill Burris, Assistant Operations Director would cover the position during any such time period should the position be vacant. It would be appropriate to go into further detail on the staffing of the Project Manager Position during the next phase of the selection process. • A "good faith" effort would be made to retain the approved individual in position for a minimum,af one year. Implicit in this understanding is that MBM can not control personal choices made by individuals, nor discount policies and procedures applied to employees as they affect employment. POSITION QUALIFICATIONS SPECIALIZED TRAINING: • Must have knowledge of all areas of building maintenance, including stripping and waxing floors and operating and maintaining janitorial equipment. • Will attend training seminars held in Houston. -Must have thorough knowledge of all human behavior theories as discussed in MBM training classes and BSCAI manual. EXPERIENCE: -Minimum of three years building maintenance supervisory experience. -Must have good supervisory and communications skills. -Must be able and willing to be on call by cell phone 24 hours a day, seven days a week and willing to work from 00:00 to 12:00 each day. -Must read, write and speak both English and be conversant in basic Spanish. Building Maintenance Norma Escamilla Experience 1999—Present McLemore Building Maintenance Corpus Christi, TX Area Manager — direct supervision of Corpus Christi Operations consisting of: • 114 staff members • 1.5 million sq. ft. cleanable space • Commercial office space, heavy industrial, educational /class rooms, medical, etc. 1997-1999 Corpus Christi Maintenance Corpus Christi, TX Working Supervisor -Alternating in different positions -Supervise an average of 12 to 14 employees. • -Satisfied customers needs. 1993 1996 Pedus Building Services Corpus Christi, TX 0 Supervisor -Maintained a clean environment. -Operated floor machinery in waxing, polishing and even buffing and scrubbing carpets. -Performed Safety Meeting on weekly basis. Education .1983-1985 Roy Miller High School Corpus Christi, TX .1987-1988 Plat Career Institute Corpus Christi, TX Special Skills . Strong desire to work and excellent team member. . Fully bilingual . Outstanding Customer Service skills . Exceptional listening and problem solving skills . Very dependable, reliable, and confidential. References: Upon Request B-uil,drng Maintenance 10-12-09 11:48AM FROM-MCLEMORE BUILDING MAINTENANCE +713-523-4341 T-150 P:002/002 F-421 City of Fort uuPUrchasing ns ADDENDUM No. 1 SPECIFICATIONS AND CONTRACT DOCUMENTS Description of RFP 7068: Custodial Services 2010 OPENING DATE: 2:30 P.M. (Our Clock) October 12, 2009 Financial Services Purchasing Division 215 N. Mason St 2" Floor PO Box 580 Fort Collins, CO 80522 970.221.6775 070 221.6707 rcg0V.Corn1[)U chasing To all prospective bidders under the specifications and contract documents described above, the following changes are hereby made. CLARIFICATION: The bid opening date is October 12, 2009, 2:30 P.M. Please contact James R. Hume, CPPO, Senior Buyer at (970) 221-6776 with any questions regarding this addendum . RECEIPT OF THIS ADDENDUM MUST BE ACKNOWLEDGED BY A WRITTEN STATEMENT ENCLOSED WITH THE BIDIQUOTE STATING THAT THIS ADDENDUM HAS BEEN RECEIVED. :1V C, �1,C) i anagement StructurSite M e &anager Qualifications SUPERVISORS - In the MBM Staffing Plan for the City of Fort Collins, a Floor Tech/ Supervisor is budgeted and allocated within the hours. This allocation is based on the understanding that the project will be split between two companies and lesser in overall size. The Supervisor will, at minimum, have an alpha pager for communication and will be accessible to all locations. The Supervisor is supervised by the Project Manager for guidance, evaluation, continuous personal and professional development. Enough labor has been left in the proposed model to increase supervision hours without forgoing Floor Care responsibilities. Supervisory coverage can be extended and absorb a limited amount of overtime can be absorbed in this position, should the dynamics of • unforeseen events warrant further flexibility. POSITION QUALIFICATIONS Specialized Training: • Must have knowledge and experience in building maintenance, including custodial work, stripping/refinishing and waxing floors and operating janitorial equipment. • Must have knowledge of all MBM safety procedures and his/her building safety procedures. Experience: -Employee can be promoted from a worker's position provided they have job experience in an similar work environment. -Must have demonstrated strong leadership qualities. Must speak and understand the English language and have, at minimum understand basic Spanish. ' 1-' • BuiIding. Maintenance. i J :ji-I Building Maintenance Item C Safety Data 1. List OSHA Recordable Incident Rate: 1.01 2. List OSHA Lost Days Away Rate: 98 3. Do you have a written safety program? Yes XX No _ Please attach a description of the site specific safety program you would put in place 10 Commandments, Safety Manual, Safety Rules, Safety Card —Site Specific Pre -start Audit 4. Do you conduct job safety inspections? Yes XX No_ Please attach a description Safety Audit 5. Total employee hours worked last year: 1,184,244 hours 6. Do you hold site safety meetings? Yes XX No _ Please describe: Tool Box Supervisors: Yes XX No —150 Frequency 64 per year Employees: Yes XX No — 700 Frequency 64 per year New Hires: Yes XX No —170 Frequency 2 per year at time of hire & OJT 7. List your firm's insurance intra- and interstate Experience Modification Rates (EMR) or provide your in- house data if you don't have EMR's, for the three most recent years. 2008 EMR - .99; 2007 EMR - .85, 2006 EMR - .85 8. Do you have a written Hazard Communication program? Please attach a description. Attach PPT and video at time of hire 9. Describe your employee orientation and ongoing safety training programs, including personal safety training such as lifting restrictions. • Back safety — PPT • Safety Videos at time of hire • Review of Rules of Conduct, Safety rules and What To Expect on the Job • Weekly Tool Box Meetings • Monthly Safety Meetings • Quarterly Safety Audits Attach additional pages as needed • 30 • Item D Vendor Training Programs Training is considered a primary indictor of the Vendor's capability to meet the City's Quality requirements. Describe, or attach a copy of, the following training programs: 1. The cleaning training program you have found to be successful. A combination of video, picture cards, written material and OJT 2. The management training programs(s) for site managers and assistant site managers. Power Point and other written materials, professional profile assessments and counciling 3. Training provided to ensure professional behavior of on -site staff. Written Policies and Procedures and Rules of Conduct Please indicate the amount of resources committed to company -wide training: All Staff • Percent of total revenue: 1.8% Actual Dollars: $414,720 Cleaner Level Percent of total revenue: 1.6% Actual Dollars: $370,720 Attach additional pages as needed • • 9 Security McLemore is sensitive to the natural concerns regarding security facing municipalities today. Therefore we have identified the following two key elements for the security of the City of Fort Collins: 1. Proactive Security & Awareness Training 2. A rigorous path to employment within our organization through background check& drug screening procedures described in the following section. f= Bui!'ding�JViaintenanc Saf6ti.Dat4-& Vendor Training,P Position becomes available Review Applications Select Best Qualified Applicant, Contact & Make an Offer No Is Applicant Interested ? Yes Drug Test rog rai No Z Is Clinic's No Is DT Negative? Yes Background & References check ~`e No Is the Background clear? Yes Employee Orientation End Building; Maintenance; Yes Reimburse Applicant for Clinic Test Ask Applicant to get a DT in a Clinic within 24 hrs as per Policy 7--1 Is 2nd Yes Background check is done by Bti Screening; basic information is faxed to the Houston HR office, entered in the Bti web site and results sent back within 24 hours. Results are reviewed by the HR Manager and a decision to hire or not is made and communicated to Project Supervisor. Vendor ATraining. Programs Supervisors & Floor Technicians Logo Golf Shirt and Dark Full Length Pants or Jeans in good condition and MBM photo ID Badges Night Crew Logo MBM Smocks and Dark, Full Length Pants or Jeans in good condition; and MBM photo ID Badges MBM Employees are trained and experienced professionals. Safety' -Data & VendorTraining Programs _.. 1. Basic Premise of the Training Program In the food service industry, successful companies develop what they call a "training store" in a given geographic area for their new supervisors and managers. These training stores operate as a regular restaurant, but are staffed with personnel who are trained not only in the basic functions of how the restaurant operates but also in specific training techniques. When new employees join the organization, they are sent to work at a training store for a given period of time. At this store, they work side by side with workers learning every task that has to be carried. out in the operation. They are scheduled for days or weeks at a time at different work stations until they have a complete, working knowledge of the assigned tasks. They are not assigned to any other store until completing their "tour of duty" in the training store. Orrel Building, aintenah' ► Data &aVendor Training Prbgrams MBM Training Building MBM has taken a page out of the restaurant training programs. At the core of the MBM program is a training building. This building (or buildings depending on the geographic specifics of the branch) is a place where every employee hired for MBM in that branch will be trained on the technical aspects of our industry. For the City of Fort Collins, training will be held on -site due at a designated training building. Before leaving the training building for their work assignment, the new employee should have working knowledge of the following basic tasks: 1. -The Team Cleaning Concept 2. Office Cleaning 3. Restroom cleaning 4. Carpet Spotting 5. Safety and Security Additional programs will be added to these basic tasks, depending on the position requirements for which the employee was hired such as day porter positions, vehicle instruction & hard surface floor care. The basic steps to the fundamental task training program are as follows: Building Mgintenance. IorTraming Programs ERFEMMMIRM Step 1: New Employee Orientation a) Training building location, hours, contacts, phone numbers, etc communicated to the employee. b) A form given to employee used to show training progress and completion of training. c) Employee is taken through the safety training program (outlined later) d) A number of videos are shown regarding the company history and basic procedures of our industry. Step 2: Employee Arrival a) Trainee meets supervisor at entrance of building and receives a brief orientation of specific building rules. b) Employee is taught how to clock into the computerized payroll • system. c) General building layout & emergency exit procedures. Step 3: On The Job Training a) Employee is assigned a trainer for the shift. b) Employee works side by side with the trainer for the entire shift. c) The trainer uses S.C. Johnson's 4 step training process. (see color coded & picture cue card examples at the end of this section) d) Trainee continues to work at the task after training for the entire shift while the task trainer observes and makes corrections / provides feedback as necessary. e) Upon successful completion of the training, the trainer signs off on the trainee's training evaluation form at the end of the shift. (see following) f) The trainee is then instructed to report to their permanent assigned area and or building. Building-Mai.ntena'nce 0 (ritti of [ ort ('ollin Request for Proposal 7068 Custodial Services 2010 CUSTODIAL SERVICES Building Maintenance 110 FARGO STREET HOUSTON, TX 77006-2014 (713) 528-7775 / 800-524-0290 www.mbminc.com October 12, 2009 INUMMAYMMM Step 4: Employee Arrival — Second Shift of Employment a) Trainee meets supervisor at entrance of building and receives a brief orientation of specific building rules. b) General building layout & emergency exit procedures. c) Trainee introduced to job / area specific requirements: 1. Introduction to other team members 2. Area specific security details 3. Scope of work for the area / building 4. Order of tasks to be conducted / when 5. Specific equipment / supplies to be utilized in the area 6. Cross -training of other positions / tasks in the area /to provide backup coverage. 7. End of shift inspection/preparation for the next day Step 5: Supervisor Review At the end of the trainee's second shift of training, the area / site supervisor reviews the trainee's performance. This includes a general question & answer session, joint supervisor & trainee •inspection of their assigned area to note any deficiencies, review security details, area specific specifications. Upon completion of the inspection, the site / area supervisor signs off on the trainee's form as successful graduation from training. (see following) • Step 6: Area Manager Review The following shift the newly graduated employee completes their shift as normal. The Area Manager then repeats the Supervisor's Review from the previous day to ensure complete adherence to all aspects of the job. Step 7: Recurring Employee Orientation Quarterly orientation reviews are conducted to provide continuous feedback and training to all staff members. The reviews include: 1. General feedback of performance and areas for improvement 2. New cleaning concepts / other specific training 3. Changes in scope of work / specifications / new areas 4. Updates in.Hazcom / appropriate Blood Borne Pathogen recertification. 7- I Fro Vul Iding , Mai ntenan'c.e 0 Employee: Account: nmg vrograms Trainer: Job Assignment: TOPIC DATE TRAINED About the company: Why and what we are, our principles, our Mission and Vision Statements. Policies and Procedures: Review key policies and procedures such as absences, reporting problems, conduct, uniforms, drugs and alcohol, theft, breakage, trash. Job description: What is the scope of the job, where will the employee be working, with whom, hours/days Winteam time keeping system: How to use and why it is so important. Caller ID Verification ( Proper use = Proper pay ) Cleaning Chemicals: What they are, their use and safety procedures. Cleaning equipment and supplies: What tools and supplies will the employee use, what are they used for, how to use, and proper care of equipment Cleaning procedures: How to clean a restroom, an office, and/or an exam room, how to use a back pack vacuum, how to , wet mop, etc. all with particular attention to detail. Safety: What are the MSDS, emergency procedures, accidents, instructions, unsafe conduct, toolbox meetings, etc. I acknowledge that I received training on the above topics on the dates listed. (Debido a mis limitaciones para entender el idioma Ingles, firmo la presente como sepal de que he recibido el entrenamiento en Espanol en los tbpicos mencionados arriba, que me fueron traducidos, los entiendo y que tomare las medidas necesarias para poner en practica to aprendido) Employee Signature The above employee has demonstrated the capability to properly perform the required tasks for the above listed job assignment Trainer Signature Building Maintenance; 0 C • m Always WearAppropriate Personal Protective Equipment "TOWU. &%Wff DATA LiEET Ln Refer to Material Safety Data Sheet and product label for appropriate personal protective equipment and precautions. Always Use Appropriate Cleaning Equipment • Micro Fiber Cloths Trash Liners Duster Alpha Hp Report problems and Wash your hands at people working late to the end of your shift your supervisor and before breaks e s'� R a� RTD Hose Kit for water Source Don't forget to call in and to report your time JohnsonDiversey Vacuum For Your Safety All cords must have 3 prong plugs /� II I II Ensure all spray bottles are properly labeled 711, � a f- STARTS WITH YOU! If you have any questions or concerns, please call the JohnsonDiversey Technical Support Hotline at 1-800-558-2332. Copyright 2002 Inhn—ni—,.— All nnh}e ro--A & I16C Programs :DdtA'. .,'Velift (Front) (Back) *Site specific training cards are assembled within the first 90 days after start up. eThis enables specialized, building by building, area by area reminders for our crews so that the hot spots or special items in a building are addressed. *Crews carry these cards with them on a ring. Each area / buildin has it's own card. B Lj i. I . ing, Maintenance Safety Training CAUTION! A natural compliment to any skills training program is safety training. As one of the cornerstone principals of our mission statement: "To provide a clean, improving environment safe and continuously for ourselves and others." McLemore is proud of the safety programs we have established and it will become an integral part of our daily- operations at the City of Fort Collins. Building Ma'inienance' • �arety:;u 0 0 raining: Programs McLemore Building Maintenance, Inc. has developed an aggressive and proactive approach to Risk Management and Safety. Investing in the prevention of accidents and losses is the most responsible way to control costs for both our customers and MBM. Key Elements are.... ✓Full service fully staffed Risk Management Department ✓ Pre -Employment Screening ✓ Initial Safety Training ✓ Ongoing Safety Training Program ✓ Incentive based Safety Audit and Meeting Program ✓ Goal Driven Employee Safety Meeting Program ✓ Employee Safety Incentive programs ✓ Confidential Employee Tips Line ✓ Slip Meter Testing for Fall Prevention, Evaluation and Customer Defense Incentive based audits are performed by Corporate Risk Management quarterly in all MBM Customer facilities to ensure that all safety procedures are followed. This helps create a safe working environment for MBM and the client as well as fulfill part of our training goals. Negative points are discussed with all concerned and the Branch Manager is responsible for ensuring corrective measures are taken. Follow-up audits are done to verify that corrective actions have been made and are effective. r A preliminary safety audit is conducted immediately prior to the startup of any new facility. Safety audits that yield a score above standard result in the reward of incentive $ dollars to the on site supervisors/managers. Safety audits which fall below standard will trigger a step by step corrective action plan. p Safety audits are conducted proactively to help prevent accidents and other liabilities. i it, ai Furt Collin, Safe Data &Vendor Training Prog Posted at all locations where MBM provides service, the Tips Line is a proven vehicle for the employees to report unsafe situations or company violations anonymously. The employees also earn the chance to be rewarded up to $500 for their information and initiative. -McLemore Building YOUR INFORMATION COULD EARN YOU $50 - $500! YOUR IDENTITY WILL REMAIN ANONYMOUS TO THE EXTENT POSSIBLE. IF YOU HAVE INFORMATION ON ANY OF THE FOLLOWING, CALL THE TIPS LINE! • Theft of Property Belonging to Our Customers, Our Customer's Tenants, Our Company or another Company Employee. • Vandalism (Intentionally Damaging Property or Equipment) or Theft of Company Property or Equipment. • ♦ Individuals Possessing, Selling or Under the Influence of Illegal Drugs on the Job. ♦ Individuals Possessing, Drinking, or Under the Influence of Alcohol on the Job. ♦ Possession of Firearms or Other Dangerous Weapons on the Job. • Individuals Working in an Unsafe Manner. • Sexual Harassment of a Company Employee by another Employee, Our Customer or Our Customer's Tenant. • Abusive Work Environment or Unfair Treatment by Your Supervisor ♦ Discrimination of a Company Employee on the Basis of Gender, Race or Ethnic Background, Religious Belief, Age or Disability. • Unreported On -The -Job Injuries or Fraudulently Reported Workers Compensation Claims. ♦ Falsifying Hours Worked or Time Turned In for Individuals Who Have Never Worked. • Failure to Receive Payment for Hours Worked. ♦ Any Act of an Employee or Non -Employee that is a Threat to Others. ♦ Criminal Activity by Anyone. • Unauthorized Use or Sharing. of Confidential Company Information. ♦ Unauthorized Use of Company or Customer Personnel, Materials or Equipment. ♦ Intentionally Damaging or Altering Company Records. • Employees Letting Unauthorized Personnel Into Buildings. • Giving a Key to an Unauthorized Person or Making a Copy of Any Company or Customer Key. • Uncorrected Safety Hazards • E tiingkMainteriance Safe -Data & Ventlor Traini Safety audits are randomly performed in all MBM buildings to ensure that all safety procedures are followed. This helps create a safe working environment for MBM employees and those around them. "Negative" audit points will be discussed with the building supervisor, project manager and branch manager to assure that corrective measures are taken. A follow-up audit will then take place to verify that all necessary corrective measures have taken place. Safety audits which are graded of -or above MBM's standards, result in the awarding of instant reward checks. Positive Safety Audit Cycle Formal Recognition in Front of Peers Instant Reward (Cash) Building .:Maintenance; Ar7%- Safety Audit Performed No Deficiencies Noted is Negative Safety Audit Cycle Safety Audit Performed Deficiencies Noted Corrective Action Exception List Taken Documented Discussion with Written Warning Project Manager/ Route Supervisor Safety audits falling below company standards trigger a step-by-step corrective action plan. S7" Safety Data 8� Ve`ndor`Training Programs • All employees of McLemore Building Maintenance participate in an incentive program called Safety Bingo. The goal of the Safety Bingo program is to keep safety in the forefront of all of our employees minds on a daily basis, and provide a monetary incentive to work safely. At the beginning of each quarter every employee receives a bingo card with their paycheck like the one pictured below. Curtis McLemore, MBM's CEO receives a second consecutive annual safety award at the 2009 BSCAI Global Convention. Of over 2,000 member companies, MBM was one of eleven recipients! Building Maintenan�c N Each day a number is drawn and the employees can use that number for their bingo cards if certain criteria is met. A complete listing of the rules are on the following page. Besides instant cash prizes for the first people to bingo, at the end of the year all of the bingo winners participate in a Safety Bingo Celebration where they can win prizes. Drawings are also held where the employee could win up to $3000 cash. Last year, MBM gave away more than $6000 to employees for safety practices. 0 =Ma Table of Contents Section l: Introduction • Statement of Understanding • Cover Page Section 2: Management Structure & Site Manager Qualification Section 3: Safety Data &Vendor Training Programs Section 4: Staffing Commitments & Recommended Service Program Section 5: Productivity Standards Section 6: Floor Care Plan & Equipment Section 7: Summary & References Section 8: Pricing Schedules Date Branch Acct Name Acct # ping Supervisor Auditor Score SCALE 400-376 = Outstanding ($50) 375-356 = Above Standard ($25) 355-346 = Standard >345 = Below Standard NOTE: 1. Three or more "major" violations will result in a automatic rating of "Below Standard" - 2. Score of 305 and under may result in immediate disciplinary action. JANITORIAL CLOSETS & STORAGE AREAS YES NO PTS 1 All chemical and cleaning products containers are properly labeled 20 2 All chemical containers are capped. 10 3 No unauthorized chemicals present 20 4 Chemical cleaning products are stored below eye level. (5 feet) 10 5 Storage closets/areas are clean and organized. 10 6 Vacuums, buffers, brute barrels, maid carts and ladders are in good working order & clean. 10, 7 Heavy supplies are stored below shoulder level 10 *' TRASH DISPOSAL 8 When carrying trash, crewmembers avoid contact with the body (carry in a manner that will not allow needle 10 9 Employees use items other than hands or feet to pack trash (small trash can) 20 10 Brute barrels are drilled (with wheels) or tipped over (w/o) before trash is removed or barrels not overloaded. 10 ELECTRICAL EQUIPMENT 11 All equipment is disconnected prior to cleaning or adjusting and no equipment is left running and unattended. 10 12 Equipment is checked regularly for dust build up around electrical motors (electrical hazard). 10 13 Only UL approved extension cords are in use and all plugs are grounded (3 prong) 20 14 Extension cords are properly attached to back pack vacuums 10 LIFTING 15 Crewmembers demonstrated good lifting techniques. 20 <= FIRE & EVACUATION PLAN 16 Employees have been instructed & understand the Fire & Evacuation Plan for their facility. 20 17 Emergency numbers are clearly displayed and all employees know where they are located. 10 PERSONNEL PROTECTION 18 Employees are utilizing proper safety equipment for designated jobs. 10 19 Wet floor signs and barricade tape are being used properly. 20 20 Employees are wearing proper footwear (No shoes with leather soles, high heals, or exposed portion 20 HAZCOM — MSDS 21 Material Safety Data Sheets are readily available. 20 22 Employees know where MSDS's are located and UNDERSTAND their purpose. 20 =' SECURITY 23 All employees are properly uniformed and I.D. badges are clearly displayed. 10 24 Employees understand "when in doubt - don't throw out" program 10 25 When in office suites, employees are working behind locked doors. 10 26 Building keys are issued and SIGNED OUT/IN by the cleaning crew. Key Log In place. 20 27 Tips Line signs - are posted in janitors closet 10 FLOOR SAFETY 28 Floor was tested for coefficient of friction rating. (Yes or No answer- no scoring toward audit total) SAFETY BINGO 29 All employees know of Safety Bingo Program and is available for their participation 20 Safety Training — Toolbox Mtgs. (How, What, Etc.) Notes: �i Bur_I;ding'=Maintenance: Emergency Cleaning Procedures Emergency cleaning procedures fall into several categories. Since the education environment involves high population counts of students and a physical plant that can not afford `down time', MBM focuses on the importance of training employees to respond appropriately to emergency circumstances as well as the rapidity of their response. The speedy recovery from Hurricane Ike and prior natural disasters at MBM sites has been indicative of the priority that is continually placed in this area. Procedures, chemicals, equipment and training covering BBP/ human waste removal, water removal, glass breakage are covered by Management with associates as part of their basic and ongoing training. • To this -end, a wet vac will be kept on site. MBM will respond to `after hours' emergencies in as timely manner as is possible within the constraints of safety and employee availability. Typically, a response time of less than two hours can be expected `after hours' and an immediate response can be expected at all other times. The Project Manager and Shift Leads will be equipped with pagers to improve access and hasten response time. Tel .. Building_M' intenance; 0 0 n u The Telm I. Always use your Personal Protective Equipment (PPE)! II. Report all injuries, unsafe acts and hazardous conditions immediately! III. Never climb or stand on anything to reach high areas! IV. Anytime a floor is wet, always use a wet floor sign! V. Only use products and tools approved by MBM! VI. Use products and equipment for intended use only. Ensure equipment is in good, safe working condition! VII. Electrical equipment must have a 3 prong ground plug. VIII. Use proper lifting techniques and ask for assistance when necessary, especially when throwing trash into the dumpster. IX. Always use the handrail when working/walking on stairs. X. Always work behind locked doors. McLemore Building Maintenance, Inc. 0 Only use chemicals that have been approved for use in your building. + ` A r �r 0 �A �j Never mix any chemical with another chemical. 0 Only use chemicals you have been trained to use safely. 01 Ensure that secondary containers (such as spray bottles, etc.) are properly labeled. 0 a, Always post Wet Floor 0 Signs anytime a floor is wet. E7 doors and ensure doors are locked when you leave. Never unlock a door or allow anyone into an office or building. m All electrical equipment and extension cords must have ground plugs. n. v _,� `J% When in doubt, don't throw out. Unplug extension cords at the plug; don't yank on the cord. ]ohnsonDiversey Always wear and use your Know the location of the personal protective equipment Material Safety Data (PPE) where required. Sheets (MSDS) and how to use them. 0 Report all accidents or unsafe conditions immediately! C1 Use proper lifting techniques and ask for help with heavy loads. 0 Never place hands inside of trash containers. Return all keys to your supervisor. ,s 0 y� Never climb or stand on anything to reach high areas. C1 E20 If you have any questions or concerns, please your local MBM office or the MBM Corporate office at 1-800-524-0290. Always use the handrail when working or walking on stairs. Use a trash can to compact trash if necessary. Wash your hands at the end of your shift and before breaks. MEDICAL ENVIRONMENTS: Avoid Bio Hazard Materials. Report Blood Spills or Other Bodily Fluid Spills to your Supervisor Immediately. DO NOT NEVER enter an MRI equipment attempt to clean yourself unless you have been specifically trained and authorized to do so. room without proper training VEHICLE SAFETY: Only Employees who have been pre -approved and authorized All employees must Obey all traffic and Conduct a safety inspection & by the MBM Safety Department may drive or operate a vehicle, wear their seat belt safety laws. walkaround of the vehicle including personal vehicles during working hours when operating a before operating vehicle at work. Our Main Concern at MBM is to Provide all Employees with a Safe Work Place! We ask our employees to help us reach this goal by following these safety rules. We ask that you report unsafe acts or conditions by calling our anonymous toll free TIPS Line at (800) 618-0035. Report the following to your supervisor or the MBM TIPS Line immediately: * Workers Compensation Fraud " Theft and/or Vandalism * Sexual Harrasment * Safety Hazards or Unsafe Working Conditions * Falsification of Hours MBM TIPS Line (800) 618-0035 If you have any questions or concerns, please your local MBM office or the MBM Corporate office at 1-800-524-0290. McLemore Building Maintenance, Inc. Department of Safety and Risk Management • • satety AUCIIt/ inspection Date: Supervisor (Name/Signature): Branch: Start Time: # Employees Present:. Building: Completion Time: Score Job/Account # Auditor (Name/Signature): SCALE 386-405 = Outstanding ($50) 366-385 = Above Standard ($25) 355-365 = Standard 306-354 = Below Standard NOTE: 1. Two or more "major" violations will result in a automatic rating of "Below Standard" 2. Score of 305 and under may result in immediate disciplinary action. JANITORIAL CLOSETS & STORAGE AREAS YES NO PTS 1 All chemical and cleaning products containers are properly labeled 20 2 All chemical containers are capped. 10 3 If bleach is present in the building, Safety Committee properly authorized it. 20 4 Chemical cleaning products are stored below eye level. (5 feet) 10 5 Storage closets/areas are clean and organized. 5 6 Buddy jugs are in good working order and properly labeled. 5 7 Vacuums, buffers, brute barrels, maid carts and ladders are in good working order. 5 8 Heavy supplies are stored below shoulder level 10 TRASH DISPOSAL 9 When carrying trash, crewmembers avoid contact with the body (carry in a manner that will not allow needle punctures, cuts etc. from objects protruding through plastic bag). 15 10 Employees use items other than hands or feet to pack trash (small trash can) 15 11 Brute barrels are drilled (with wheels) or tipped over (w/o) before trash is removed. 5 ELECTRICAL EQUIPMENT 12 All connections are made with dry feet and hands. 5 13 All equipment is disconnected prior to cleaning or adjusting and no equipment is left running and unattended. 5 14 Only UL approved extension cords are in use and stored properly. 5 15 Equipment is checked regularly for dust build up around electrical motors (electrical hazard). 5 16 All plugs are grounded (3 prong). 10 17 Employees are pulling plugs out of the wall by the plug, not by the cord. 5 18 Electrical equipment switches are in good operating condition. 1 5 LIFTING 19 Crewmembers demonstrated good lifting techniques. 20 FIRE & EVACUATION PLAN 20 Employees have been instructed not to use elevators to exit the building during a fire. 5 21 All aisle ways to emergency exits are clear and unobstructed. 5 22 Employees have been shown the nearest and alternative emergency escape routes. 5 23 Emergency numbers are clearly displayed and all employees know where they are located. 5 PERSONAL PROTECTIVE EQUIPMENT (PPE) 24 Back support belts have been issued to all appropriate personnel and employees are wearing them ro erl . 10 25 Employees are utilizing proper safety equipment for designated jobs. 10 26 Wet floor signs and barricade tape are being used properly. 20 27 Employees are wearing proper footwear (No shoes with leather soles, high heals, or exposed portion of the foot) 20 HAZCOM — MSDS 28 Material Safety Data Sheets are readily available. 20 29 Employees know where MSDS's are located and UNDERSTAND them. 20 SECURITY 30 All employees are properly uniformed and I.D. badges are clearly displayed. 5 31 "Don't throw out" stickers and/or proper procedures to protect valuables are available and in use. 10 32 When in office suites, employees are working behind locked doors. 5 33 Building keys are issued and SIGNED OUT/IN by the cleaning crew. 20 34 Handgun Prohibition — "Slip/Fall Causes" - Tips Line signs - are posted in janitor's closet 10 35 Unauthorized family members or friends are not present in the building. 20 FLOOR SAFETY 36 SLIP/FALL KIT is available and at least one crew member knows how to use it 15 37 Floor meets minimum coefficient of friction standards SAFETY BINGO 38 All eligible crewmembers are playing safety bingo. 20 wm-forms/audit 2A.doc Papze 1 10/9/2009 fA r ISULFURIC 16 �7 MML 9 eAboW 32 mo00o(on wooksm work wo h and are pobnN aooy snpoesd b one ors more c hsmoc W hsaredo a ° Thers are approko'msWy 8509000 0KoMong c hsmooW prodado9 and handrada of now once bsong o��roduced snnusooy chsmocao srpoaarc) may c aues or ooM obab to many nsNoaa oysbm damsgo9 hodnay and rang dram agag We oV9 oanc svq barna9 and reahso ate° Soma ohamocab may sho be esfaV hsz arda and haws ohs pabffloW b cauas horse) and a pooaoono and o�bqr 68 ooue acoodanN Pmiqp@s(@ @9 OOH&1s azar 0 c@MMMlMU@qEvU@lM OalmMuTrdl To onooro �hW ompoyoo and ampoyoo hnoo 0 0 0 W oovh h a m voo and hoo b prabd bamaA00 0o �hW rho 00000noo of 0 hsaaso and onjan000 duo b ha m rdoao cham000b 0o r000000 Hazard Communication Program Program Container Labo�ung M.B.M. MaQeriaV Safety Data, Sheet nnsDs 0 0 031HRa Hazard Communication (Hszcam) standard appli=s b general industry, shipyard, 0 marine terminals, bngahanongg and construction employment and covers chemical manufacturers, 0 importers, = mployers, and employe =s=xposed b c hsmo M hazardoo M.B.M. 44 9- Statement of Understanding Thank you for the opportunity to submit this proposal for the custodial services for your facilities. McLemore has a rich history of over 39 years of service to medical, financial, commercial and manufacturing facilities. Based on my extensive experience and the thorough walk through of your facilities, we believe McLemore is the clear choice in custodial service providers for aiding the City of Fort Collins in offering an level of service while containing costs. We are in close alignment with your company's mission by providing support services as your organization concentrates on its purpose "to provide exceptional service to an exceptional community". If selected, we will utilize our capabilities to fully support your organization. Throughout this proposal we will reflect by selecting McLemore for this contract, we will bring value to the City of Fort Collins. The proper maintenance and sanitation procedures that we can install will lead to an overall improvement • of the appearance of the facilities. Studies have shown a cleaner environment leads to increases in productivity, morale and attendance. All three points will directly benefit your organization in the quest to reach the aforementioned goal. Once again, thank you for the opportunity to present this proposal. If at any time I can be of further assistance, answer any questions or provide additional explanation of our programs, please do not hesitate to contact me. 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Sect I�: S .M. 0 UITEU[mimg Trunong oo rogaorad for omp0oyoo0 who are onpoaad b h azardoa, ohomocab on ba,0'r work omoo ate° k rho ' o�oo of ono W 0000gnmaM a o V V hsna V ar Ca�J newhazard OR • Vendor Cover Sheet Firm: McLemore Building Maintenance, Inc. 1. Location of Corporate Headquarters and Local Office & Web site. Corporate Headquarters: 110 Fargo, Houston, TX 77006 Local Office: 325 Lincoln Court, Ft. Collins, CO 80524 Web site: www.mbminc.com Contacts: Dave Prewitt Title: Business development Management Curtis McLemore CEO 713-528-7775; 800-524-0290 Phones and Faxes: 713-523-4341 Email: dprewitt mbminc.com cmclemore@mbminc.com Number of miles from local office to City of Fort Collins: various 2. Key Personnel: (name, title; phone number): Jenny DeGraff, Branch Manager 325 Lincoln Court Fort Collins, CO 80524 3. Number of years in Custodial Business: 40 4. Active Geographic Market: National International • Regional (describe): Colorado, Texas, Arkansas, Louisiana Local (-describe): Fort Collins and surrounding areas *Include the cities and states comprising the outer boundaries of the geographic areas in which you currently have business: You may provide a list or attach a marked map. 5. Management personnel to be contacted for more information: Name: David Prewitt Email: dprewitt@mbminc.com Phone Number: 713-528-77751800-524-0290 Title: Business Development Manager 6. Company is: Individually Owned _ Partnership_Disadvantaged Business Enterprise Corporation: XX State of incorporation — TX Other_(explain) 7. Federal Employer Identification Number: 74-1804594 i• f rn Signature of Co any Representative Keith McLemore Print Name • 27 Date: W"Ara e EnpknaTon of ba HBZCoo pr o o ram9 Omdudong onf000lboon on k o Ao9 MOOSo9 and how b ob%h and Uas �adoo0ob0o �� rid o��000�TOR g ° Hamredo of chamocab o° probdo s masauroo ouch Be onghsa ong conbM09 work prsd0000fl and ohs 00 of PPE ge Now b dabd rho pr�000noo or Masao of o hoor�doao 0h0M00S0 QUngoomoovonng dawomag oboorwolon9 ors amsfl� MhE�5 ouGMIJ@UMc'�ISU@GM mm�ylS k@ plr@wouda)d q@ M@Th:@I%3'�ol Empooysoo mua� be onfomed ofo a °Tho H azCom aNndard and (Oft mquousmsMo OporMoona on �hoor work amso �whsro h aazardwo ohsmoCah am pFOOOM Localon and awsooabco oV of ohs �wolonon hazard swsusl oon pocadurso, ....M.Mc,'on, pr o o ram9 0Owo of h a m rdoaa chomorAM9 and rho mgao sd M308o gummgff)�7 O3HA'o Hazard oommunoMs on S%ndovo 0o bswd on o oMPW oonoop� - �hW smpoyoo haws b(Wh o need and o NOUN to know boo hozordo and Monbol 000 of rho oh0mocab ahoy are onp0000 b �mhon �woohoog ate° Empopoo Woo need b know whop probdoo 00000cso ore 0woo0ob0o b pr�000� oaoocr o o o o from 000umoog STAFFING COMMITMENTS RECOMMENDED SERVICE PROGRAM Building Maintenance,j • C, ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING 110 Howes POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 0.5 0.5 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 0.5 0.5 • 0 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING 112 N. Howes POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.25 2.5 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1.25 1 2.5 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. 0 is Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING 215 N. Mason POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 15.27 73.7 Cleaner 2 Cleaner 3 Other Floor Person Totals 1 1 1 1 15.27 73.7 • ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING 281 N. College POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 0 1 7.66 37 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 7.66 37 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. • 0 Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING 906 Vine POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 0 1 1.25 6 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1.25 6 • ITEM E Staffing Commitment 0 • Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING CIS Treasuary POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 0 1 2 9.7 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 2 9.7 • 1I_1 11j BuildingMain • ITEM E Staffing Commitment 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING City Hall POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 0 8 38.6 Cleaner 2 Cleaner 3 Other Floor Person Totalsi 1 1 0 1 8 38.6 • ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Club Tico POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 0 1 2 13.8 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 2 13.8 • ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Downtown Maintenance Shop POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 0 1 0.5 2.4 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 0.5 2.4 •v ITEM E Staffing Commitment 10 n U Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Downtown RRs POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 0 1 1 6.9 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1 1 6.9 • ITEM E Staffing Commitment 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING EPIC POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 10.25 71.4 Cleaner 2 Cleaner 3 Other Floor Person Totalsl 1 1 1 1 10.25 71.4 .... _......... . •' ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. is 0 Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Fleet Services POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.75 8.4 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1.75 8.4 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Fossil Creek Maint. Shop POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 52 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1 52 • •' ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Gardens at Spring Park POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.5 3 Cleaner 2 Cleaner 3 Other Floor Person Totalsl 0 1 1 1 1.5 1 3 • 0 9 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Grandview Office POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 0.25 0.8 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 0.25 0.8 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Grandview Shop POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 0.25 0.8 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 0.25 1 0.8 • • Item A Management Structure Please provide your company's organization chart including position titles, names and years of service for management personnel. Also, please describe the role in site support your off -site management staff will provide. For example, how often will your area manager visit the site? What will be accomplished during those visits? Please be specific, as the evaluation team will not assume the site will be adequately supported unless you provide the details. The attached narrative will provide background on MBM including history on the off -site management that will support on -site staff. The Branch Manager, Jenny DeGraff, offices in Fort Collins. Jenny will provide direct support for the Project Manager and maintain contacts with the line level employees serving on the project. Jenny will be committed to inspection walk throughs at the convenience of site contacts. She will be able to record inspections (both planned and unannounced) on a PDA. The data will feed into the "CleanTelligent" System, creating work tickets to remedy deficiencies, verify work completion, capture history and provide data for review with City staff. Visits also provide the opportunity for: • Employee recognition • Safety Tool Box Meetings • Safety Audits • Ongoing Training • 30 9 0 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Library District POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 6.5 45 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 6.5 45 • ITEM E Staffing Commitment �� I 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Library Branch Council Tree POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 4.5-- 31.2 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 4.5 31.2 O ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Library Branch Tech Services POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.5 1.5 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1.5 1 1.5 0 • ITEM E Staffing Commitment Cj 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Lincoln Center POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 5.5 38.1 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 5.5 1 38.1 • ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Martinez Farm POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 6.9 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1 6.9 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Meter Readers POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 0.75 3.6 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 0.75 3.6 • ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Mulberry Pool POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 2 13.9 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 2 13.9 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Mulberry Water Reclamation POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 0.5 0.5 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 0.5 1 0.5 r� U •ITEM E _ Staffing Commitment L� is Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Museum POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 2.2 11 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 2.2 1 11 • ITEM E Staffing Commitment 0 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Nix Farm Office POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.25 6.3 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1.25 6.3 • Item B Site Manager Qualifications • • Please provide resumes identifying the site manager and assistant site manager(s) who will be assigned to this facility. You may complete this form or attach their resumes. Please use names with the position titles. The qualifications of the site manager and the assistant site manager will be assessed as a fundamental indicator of the Vendor's qualifications. The designated site manager must be managing cleaning operations at a similar site, and be otherwise acceptable for this assignment. Failure to actually assign approved staff will be considered a' breach of this contract. Vendor must guarantee the proposed site manager will remain as site manager for a minimum of one year, unless replacement is at the request of the City or if a change of site manager is otherwise agreed to by the City. Failure to comply with this requirement will be considered a breach of this contract. Name Qualifications/Experience Resume and supplementary information has been attached 30 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Northside Atzlan Center POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 10.75 74.4 Cleaner 2 Cleaner 3 Other Floor Person Totals 1 1 1 10.75 74.4 0 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Old Town RR & Kiosk POSITION # FT # PT Nightly Hours Total Weekly Hours Manager .Supervisor Lead Cleaner 1 1 5 6.9 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 5 1 6.9 • 0 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Operations Services POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 4 19.3 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 4 1 19.3 .7 0 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Park Shop POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.75 8.4 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1.75 1 8.4 0 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Police District One POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.05 5.1 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1.05 1 5.1 • 0 ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Police Firing Range POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.54 4.6 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 1.54 4.6 is 0 .' ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Police Services POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 2 1 20.65 142.9 Cleaner 2 Cleaner 3 Other Floor Person Totals 2 1 1 1 20.65 1 142.9 • ITEM E Staffing Commitment 0 • Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. : Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Pottery Studios POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1.25 6 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1.25 6 • ITEM E Staffing Commitment Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hoursnightly and weekly for ALL buildings. BUILDING Senior Center POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 7.63 53.2 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 7.63 53.2 • ITEM E Staffing Commitment 0 Please indicate the hours recommended under your program to achieve the quality requirements as noted in the RFP. Record the direct minimum hours you are contractually committing, completion one form for each building. You will have 48 of them. Then complete one form that shows the total hours nightly and weekly for ALL buildings. BUILDING Spring Canyon Maintenance Shop POSITION # FT # PT Nightly Hours Total Weekly Hours Manager Supervisor Lead Cleaner 1 1 1 52 Cleaner 2 Cleaner 3 Other Floor Person Totals 0 1 1 1 52