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Home My WebLink About430295 COLORADO SYSTEMS GROUP INC - CONTRACT - AGREEMENT MISC - 9952890Colorado•Systems•GroupeInc. A PARTNERSHIP FOR STRAIGHT FORWARD SOLUTIONS STANDARD SERVICE LEVELS LABOR ONLY LABOR AND EQUIPMENT Priority Support Agreement Level I Service Level II Service Level III Service Level IV Service Basic Option Enhanced Option Standard Option Premier Option Business Hours (8:00am- 5:00pm)✓ ✓ ✓ ✓ 24-Hours/Day __ ✓ __ ✓ Holidays, Weekends, After- Hours Call back within two (2) hours Billed at emergency rate. ✓ Billed at emergency rate. ✓ ✓ ✓ ✓ ✓ Onsite within 8 hrs -- ✓ -- ✓ Onsite within 24 hrs *" ✓ __ ✓ __ Labor ✓ ✓ ✓ ✓ Parts/Equipment __ __ ✓ ✓ Annual System Inspection/Testing ✓ ✓ .� .� ** Applies to business hours only. Holidays, weekends, and/or after-hours are covered under the Enhanced or Premier Options. All other after-hours service billed at prevailing emergency rates. Standard Exclusions: (Unless otherwise stated) Manual, gas, or electric personnel lifts. Any damage caused by vandalism, acts of nature, tampering, misuse, computer viruses, loading of non approved software, or repairs by anyone other than Colorado Systems Group employees or its assignees. Badging printers and/or parallel printers including any maintenance supplies associated with printers. Batteries, fuses, power/electrical circuits, and lightning transient protectors/supressors. All existing equipment is excluded. All software upgrades, updates or patches are excluded. Colorado•SystemseGroup•Inc. A PARTNERSHIP FOR STRAIGHT FORWARD SOLUTIONS SUMMARY OF SYSTEM QUOTATION Colorado Systems Group, Inc. is to provide the selected coverage option below. The term of the contract is for two years. ❑ Includes Existing Equipment (see attachment B) LABOR ONLY LABOR AN4 EQUIPMENT Priority Support Agreement Level I Service Level II Service Level III Service Level IV Service Basic O tion Enhanced Option Standard Option Premier Option Year 1 $1,960 $3,080 $3,920 $4,760 Year 2 $1,960 $3,080 $3,920 $4,760 Selected Coverage: l'ev e, _ (2 year term, fee due annually in advance) Start Date of Coverage: 51112009 ATTACHMENTS: -A- Project Terms and Conditions -B- Existing Equipment Inventory ACCEPTANCE OF PROPOSAL: The proposed prices, specifications and our Attachment A, Project Terms and Conditions/Alarm Industry Standard Conditions of Sale and Standard Exclusions as presented within the scope of this proposal are satisfactory and are hereby agreed to and accepted. Colorado Systems Group, Inc. is authorized to perform the work as specified and payment terms (as outlined in our Attachment A, Project Terms and Conditions/Alarm Industry Standard Conditions of Sale) are agreed upon and accepted. Final authorization of project is based on the acceptance and full execution of this proposal by a duly authorized representative, officer of corporation or individual (as applicable) and an officer of Colorado Systems Group, Inc. P.O. No.? i Z1R7ate: V U l Visa/MC: Exp. 6TInhis'pposa ol is subjecttofinal acceptance by all parties stated below. 7-7 Liu (as Authorized Agent) Date lq g s Printed Name o igner 0/0 Colorado Systems Group, Inc. Colorado Systems Group, Inc. Officer Date Date Colorado•Syslems•Group•Inc. A PARTNERSHIP FOR STRAIGHT FORWARD SOLUTIONS ATTACHMENT -B- EQUIPMENT LIST Equipment Quantity Bosch DiBOS DVR 1 Bosch fixed Cameras 6 Bosch G3 PTZ Cameras 2 Louroe microphone 4 Honeywell Fixed Dome 1 Bosch VIPX1 Encoder 5 Bosch VIPX1A Encoder 4 These items to be replaced at no additional charge if Service Level Ill or Service Level IV are selected. colorado•system firoup•Inc. A PARTNERSHIP FOR STRAIGHT FORWARD SOLUTIONS Attachment —A- Project Terms and Conditions Standard Conditions of Sale: Alarm Industry Standard Conditions of Sale, is hereby included as a part of this proposal. Performance or payment bonds, sales tax, freight/shipping charges nor permit fees are included within the final job cost and may be due and payable with or after final project invoicing. Progress payments: Colorado Systems Group, Inc. to bill customer for materials ordered for a specific job. The material must be stored either at customer site or at Colorado Systems Group, Inc. warehouse. Customer to be billed monthly for labor supplied to date. A 2% per annum will be added to the amount due for invoices overdue by more than 15 days from the due date. If payment in full is not received when due, CSG shall be entitled to the reasonable costs of collection, including attorney fees and court costs. Payment terms are net 30. Delivery: Within 30-45 days after receipt of signed master contract and deposit, subject to contractual conditions, availability of materials and labor. Equipment Sales: Shipping Guidelines: All in -stock orders are shipped within 30 days after receipt of order. Back orders, out -of -stock and drop -shipments from other manufacturers are shipped usually within 4-6 weeks. All orders are shipped complete unless instructions to back order or cancel back orders are received at the time the order is placed. We will follow up on any order approaching the scheduled due date that will not be able to ship complete. All orders are shipped via UPS Ground unless otherwise specified. Expedited air shipments are available at additional charges. Return/Restocking Policy: All returns must be shipped prepaid. No collect shipments will be accepted. All returns must be shipped in original carton and are subject to inspection to ensure that all components are included and product is resalable. Colorado Systems Group, Inc. reserves the right to inspect all returns and determine applicable restocking fees, if any. A minimum fee of 15% will apply for restocking to cover the cost of inspection, packaging and restocking. Additional charges may apply after inspection. If the customer wants a different item, a new order must be placed. All warranty parts are available for replacement at no charge and are shipped via UPS ground service. If upgraded service is required, the customer will be billed the difference in freight. Custom Manufactured or Special Product Colorado Systems Group, Inc. will always attempt to meet our customers' requirements and may custom -build or specially configure equipment to specifications provided by the customer. Pricing on this type of equipment is non -discountable and may require additional cost and time to quote and/or deliver. Acceptance of order for custom or special equipment is contingent upon receipt of a purchase order acknowledgement and is non -cancelable and non -returnable. ColoradoeSystems•Group4nc. A PARTNERSHIP FOR STRAIGHT FORWARD SOLUTIONS Operational Guarantees and Warranty: Coverage may be negated where the client requires Colorado Systems Group, Inc, to utilize existing equipment components, hardware, cable or other infrastructure within the scope of systems provided. This limit of coverage also applies specifically to client -provided computer or network type configurations where software, hardware or support other than those provided by the company, is utilized. Colorado Systems Group, Inc. is not responsible for PC or network configurations not meeting requirements of specific equipment provided or due to changes made or attempted service by others than designated authorized service representatives of Colorado Systems Group, Inc. Acceptance and/or utilization of any portion of the system by client or assignees, either during system installation and/or prior project completion and full acceptance, activates the warranty period for those products or services involved. Therefore, warranty period may begin prior to actual project completion. Service and Preventative Maintenance agreements commence upon completion of system inventory and inspection by Colorado Systems Group, Inc., and where necessary, all inoperable components identified are restored to correct functionality. Equipment found inoperable during the inventory and inspection will not be covered under the Service and Preventative Maintenance Agreement. Subscriber agrees to pay Company all recurring revenue as noted and accepted on the "Summary of System Quotation" page of the Proposal per annum for the repair services, as indicated, prepaid for a period of 12 months, then prepaid annually as an addendum to the existing maintenance contract, after the initial period unless either party gives to the other at least thirty (30) days written notice, prior to the expiration date, of the initiation to terminate this Agreement upon its original or any renewed expiration date. Time is of the essence with regard to this paragraph. Items not included in our price unless specifically identified: Risers, conduit between the risers, raceways, core drilling, trenching and conduit, equipped with draglines. Applicable performance or payment bonds, sales taxes, freight charges, permits and/or associated submittals for governmental authorities having jurisdiction, which will be determined by final system configuration will be billed accordingly. At Colorado Systems Group, Inc. designated locations - dedicated 110VAC UPS power (regulated and free from interference) and an isolated ground. Concrete pads and equipment protection poles. Removal of the existing equipment, patching or painting of designated location. Additional access control cards. Client is responsible for providing ladders or lifts for work required to be performed at heights over fourteen (14') feet from ground or floor unless otherwise noted. Elimination of electromagnetic interference or RF interference, which may hinder operation of system. Supply and/or installation of doors, locks,, hardware and electric hardware. Refurbishing/replacement of doors and doorjambs, which require modifications to become/remain functional with system. Colormosystems*Group•Inc. A PARTNERSHIP FOR STRAIGHT FORWARD SOLUTIONS Installation and rental of appropriate telephone lines at Colorado Systems Group, Inc. designated locations, which are to be provided by the telephone company at Customer expense. Colorado Systems Group, Inc. will coordinate installation with the telephone company. Any outputs or relays necessary to monitor the fire alarm panel(s) or for supervisory alarm signals of other equipment. Note: For accurate monitoring of conditions, customer is to insure that these initiating devices are equipped with energized normally open dry contact outputs that "close" upon initiation of an alarm condition or device failure. Designated relay outputs should include one each; alarm output, trouble condition output, and supervisory condition output. Client provided relays should be installed in a separate work box from the main systems' cabinet with no other wiring or circuitry present. It is the responsibility of the client's representative to test all outputs with Colorado Systems Group, Inc. staff on -site at time of integration. As built or CAD drawing package. Lightning Protection: Equipment furnished and installed by Colorado Systems Group, Inc. is provided with the equipment manufacturer's standard lightning and/or line transient protection. No guarantee is provided against equipment and/or system damage due to either lightning and/or line power transients. Non-standard finishes: Colorado Systems Group, Inc. provides standard finishes for all hardware. Additional Materials and/or Work: Data for the preparation of the proposal is based on existing site conditions (no asbestos or hazardous materials) and/or site plans and blueprints available to Colorado Systems Group, Inc. at the time the proposal was prepared. All prices set forth in the Summary Page of your proposal, and on the attached Line Item Estimate, are good for a period of sixty days from the date on the proposal's cover sheet. Correction of Ground Loop Problems: Although our standard design attempts to minimize the problems associated with video camera ground loops, there are times when we must add electronic correction. Access control or other specified systems' administrative computer must meet the manufacturer's minimum specifications. Work is to be completed during normal business hours (8am-5pm; Monday -Friday) on consecutive business days. If necessary, CSG can provide additional labor "after hours" for an additional price. The proposal does include time for minor delays, however, any major or excessive delays due to the following will be billed accordingly: waiting for access to work areas (key unlocks etc.), or unscheduled cancellation of CSG scheduled work by the client or other trades. The client is responsible for providing CSG staff with building information such as when and where work can be completed, OSHA inspections, and specific area sensitivities. Although CSG may or may not be monitoring the fire system, others are responsible for the installation, service, inspection, and repair of all fire control equipment, fire system sensing devices, fire suppression systems, and/or any other piece of equipment that is part of the fire protection system. Colorado•Systems•GroupoInc. A PARTNERSHIP FOR STRAIGHT FORWARD SOLUTIONS