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Home My WebLink AboutRESPONSE - BID - 6121 SECURITY SERVICES FOR PARKING STRUCTURESNickel Investigation & Security Inc. 1536 Quail Hollow Drive Fort Collins, CO.80252 (Office)970-443-4473 www.Nickel]nvestigationAndSecurity.com Bid Proposal for Security Guard Services For the City of Fort Collins,, CO Nov 11, 2008 Prepared for: John Stephen & Doug Jauken Purchasing Department Prepared by: Nickole Woodson President/CEO City of Fort Collins is in need of Security Guard services to take over for an existing company. Management is in need of a professional and reliable provider of this service. Changing service providers will allow the management to focus on other aspects of business. Proposal Number: 535-2008 www.NickelinvestigationAndSecurity.com NI&S Inc. puts the safety of clients, their customers and employees above profit. This in today's corporate community is not status queue. NI&S Inc. believes that this will foster an environment of better employees and satisfied customers in turn creating long term jobs for our community. Lines of Authority... NICKEL INVESTIGATION & SECURITY INC. RANKING SYSTEM WSIGNfA Tin.E PERmirT"ED EQuipmEP�r NONE/TRAINEE Private None Private First Class OC, Handcuffs A Corporal Second Class OC, Handcuffs, Baton Corporal OC, Handcuffs, Baton, Armed with approved weapon only; 9mm Only; double action with de -cocker required Sergeant OC, Handcuffs, Baton, Armed with approved weapon only; 9mm Only; double action with de -cocker required Master Sergeant OC, Handcuffs, Baton, Armed with approved weapon only; 9mm Only; double action with de -cocker required _—, Second Lieutenant OC, Handcuffs, Baton, Armed with approved weapon only; 9mm Only; double action with de -cocker -^ required First Lieutenant OC, Handcuffs, Baton, Armed with approved weapon only; 9mm Only; double action with de -cocker required �.� Captain OC, Handcuffs, Baton, Armed with approved weapon only; 9mm Only; double action with de -cocker - required Major OC, Handcuffs, Baton, Armed with approved weapon only; 9mm Only; double action with de -cocker required Lieutenant Colonel OC, Handcuffs, Baton, Armed with weapon of choice; 9mm, 40 cal. or 45 cal. , Colonel OC, Handcuffs, Baton, Armed with weapon of choice; h 9mm, 40 cal. or 45 cal. Brigadier General OC, Handcuffs, Baton, Armed with weapon of choice; '^ 9mm, 40 cal. or 45 cal. Major General Currently Is President/CEO }^, OC, Handcuffs, Baton, Armed with weapon of choice; 9mm, 40 cal. or 45 cal. *NO EMPLOYEE CARRIES ANY WEAPON LETHAL OR NOT IF THEY HAVE NOT PASSED THE NECESSARY TRAINING AND CERTIFICATION* ' www.NickelinvestigationAndSecurity.com List of References Nickel Investigation & Security Inc. strives to be a leader in our field. Following is a short list of some of our references for your review: Company or Agency Address Contact Person Contact Number Windsor Police Department 301 Walnut Street ChiefJ. Michaels 970-686-7433 Windsor, CO. 80050 Town Of Windsor 250 N. 1P Street Tara Fotsch 970-674-3512 Windsor, CO 80050 Shaw Builders, LLC 300 Kalamath St. Scott Hughes 303-944-2467 Denver, CO. 80223 DIA Police Internal Affairs 8500 Pena Blvd. Technician Henry Jones 303-342-4141 Denver, CO. 80249 Advantage Security 10973 Elm Drive Michael Cabanaugh 303-618-5125 (Contract Vender) Thornton, CO. 80233 Collins Aire Mobile Home Park 401 N. Timberline Rd. David Grubb 970-493-1611 Fort Collins, CO. 80524 **We also encourage you to view comments posted online from past clients at dexknows.com and whitepages.com. www.NickellnvestigationAndSecurity.com 9 Table of Contents City of Fort Collhis, Security Services Btcl Acknowledgement of Addendum No. 2 1 Security Services for Parking Structure 2 • BID 6121 Professional History 3 • Previous Past Experience • Past and Current Contracts Technical Qualifications 5 • Equipment Project Management Plan 7 • Ranking System List of References 9 www.NickelinvestigationAndSecurity.com Ackn owledge n Nickel Investigation & Security Inc. on the 51h day of November of 2008 did receive an email from City of Fort Collins Purchasing Department. Said email contained an attachment titled "Addendum No. 2." This addendum contained specifications and contract documents changes. Nickel Investigation & Security Inc. has incorporated the changes from the addendum into its bid for the contract: 6121 Security Services for Parking Services. Nickole Woodson, President Nickel Investigation & Security Inc. 0 www.NicketinvestigationAndSecurity.com 1 SECURITY SERVICES FOR PARKING STRUCTURES BID 6121 BID OPENING: 3:00 P.M. (our clock), November 19, 2008 WE HEREBY ENTER OUR BID FOR THE CITY OF FORT COLLINS' REQUIREMENTS FOR SECURITY SERVICES FOR PARKING STRUCTURES PER THE BID INVITATION AND ANY REFERENCED SPECIFICATIONS: The City of Fort Collins Parking Services Department is requesting bids for Security Guard Services in two parking structures located in downtown Fort Collins, the Old Town Parking Structure located at 201 Remington Street and the Civic Center Parking Structure located at 120 North Mason Street. Agreement will be effective January 1, 2009 A per -bid meeting to review the structures will be held on November 4, 2008 at 2:00 P.M. at 215 N. Mason, Conference Room 2A, Fort Collins, CO. Awarded contractor must sign the attached Service Agreement (sample) and provide insurance per Exhibit "B". This is a one year contract and may be renewed up to four more years. Any technical questions regarding the Parking Structures should be directed to Doug Jauken, Parking Services Supervisor, (970) 416-2182. E-mail address: cijauken a fcpo_v_.ca:n. Purchasing questions should be directed to John Stephen, CPPO, Senior Buyer, (970) 221-6777. E-mail address: Lseeh :n a fcov_.ca i. Bid Schedule Please submit a separate cost for security services for each facility, Old Town Parking Structure and Civic Center Parking Structure respectfully. Award is based on Grand Total. Our company will supply security per specifications for: Old Town Parking Structure $ 4,243.40 /month x 12 = Year Total $ 50,920.80 Civic Center Parking Structure $ 6,062.00 /month x 12 = Year Total $ 72,744.00 Grand year total for both $ 123 664.80 Amount per hour for additional guards: $ 18.50 See section 3.1 a) 2) Firm Name Nickel Investieation & Security Inc (Are you a c_ rporation, DBA, Partnership, LLC, PC) Signature Title President/CEO Address 1536 Quail Hollow Drive Fort Collins CO. 80525 Phone/fax (970) 443-4473 E-mail Address Admin@NickelInvestigationAndSecurity.com www.NicketinvestigationAndSecurity.com 2 rof essional HistoryI'. Previous Past Experience... The principals of NI&S Inc., Nickole Woodson, Michael Murrell and Michael Cavanaugh, have over 18 years of experience in corporate administration, communication, public speaking, security processes and federal and state legal compliance issues. The principles also have over 12 years of military experience between the three of them. The principals have been consultants in Risk Management and security for multiple companies. In order to be successful, human resources professionals need to not only know the laws governing their client's, but also how to communicate with both management and employees. In the past the founder and officers of NI&S Inc. have worked in a variety of security atmospheres ranging from mall security for individual stores, armed courier and city festivals to Presidential Protection Details. NI&S Inc. officers have organized and supervised Personal Protection Units for high profile individuals. Staff members of NI&S Inc. have been charged with the personal safety of, but not limited to: President George W. Bush, Admiral Vernon Clark, Donald Rumsfeld, Walker P. Inman Jr. (heir to Duke Mayonnaise), Jimmy Buffet, Garth Brooks, Leann Rimes and Rupart Boneham (Survivor). NI&S Inc. has repeatedly been sought out because of the services it provides and the manner in which it conducts business. NI&S Inc. prides itself on being able to choose its clients, catering mainly to federal and city government, homeowner associations as well as construction agencies and high profile individuals. Due to NI&S Inc.'s in-depth training of its guards it has had a successful history of non-violent interactions in the performance of their duties for their clients. The personnel at NI&S Inc. have been able to interact with the public in volatile situations and resolve them in a non -confrontational manor including de- escalation of domestic situations until law enforcement arrived without the use of force by NI&S Inc. agents. Nickel Investigation & Security Inc. (hereafter referred to as NI&S Inc.) was founded because its principles realized that the Colorado region was lacking in companies that provided well trained, professional guards in both appearance and manner, at a reasonable rate. Since Colorado does not govern the security industry, NI&S Inc. has chosen to set a standard for its industry by example and also by working with sister companies and legislators in an attempt to get a statewide governing body. NI&S Inc. will continue to pursue regulations for security personnel that would include a comprehensive FBI background and ongoing training. The founder and officers of NI&S Inc. have brought over 18 years of security experiences into the company. In the process of forming NI&S Inc. the founder has combined the industry's individual leaders from multiple companies and put them together as one united company. www.NickelinvestigationAndSecurity.com 3 Past and Current Contracts... NI&S Inc. currently holds several contracts that require many if not all of the requirements this contract is requiring. NI&S Inc. current contracts require NI&S Inc. guards to supervise parking areas, entry gates to enclosed locations and the pick up and depositing of funds, via armed courier, from one site to another with a ever changing an route. NI&S Inc. in the past and currently provides Risk Management needs for small to medium sized companies and additional support for local law enforcement of specific cities. In past and current contracts NI&S Inc. duties have been to: • Planned, controlled and directed the overall management of security personnel and work to prevent crimes against property and individuals • Current responsibilities include training of in house security personnel in SOP, verbal judo, defense tactics and emergency preparedness • Preparation of scheduling, daily reports and incident reports • Supervision of 24 hour, 7 day a week facilities consisting of over 550,000 square feet • Served as s liaison for customer concerns and questions • Collaborate with property managers to ensure building and housing regulations are being followed and all security concerns are being addressed NI&S Inc.'s keys to success are: • Excellent communication and customer service skills -- completely confidential, reliable, and trustworthy expertise and information • One of the best Human Resources Information software modules on the market • Thorough knowledge of protection services • Support of the local law enforcement agencies • Founded and operated by a female entrepreneur www.NickelinvestigationAndSecurity.com 4 Technical lific io ns Quailifactions... Nickel Investigation & Security Inc. is a professional agency that focuses on the correct, efficient, legal, moral, highly trained and professional methods of uniform security services. NI&S Inc. has put together a trained, highly skilled, professional team to work efficiently together, as an agency. We are fully licensed, bonded and insured (in any area that may require a license). NI&S Inc. has a legal resources at out disposal around the clock to refer to for any questions of legality or forthrightness. All of NI&S Inc. agents are constantly undergoing professional training, ongoing education courses to keep up, always improving and to be ever prepared for ongoing changes and to the future in the industry. Professionals must be aware of the Federal, State and Local laws and ever changing equipment, training and techniques pertaining to the industry. Some of the professional training and certifications that NI&S Inc. trains all its personnel in are (but not limited to): • Federal, State and Local laws • Interpersonal communications and people skills (focusing on de-escalation techniques) • First Aid and CPR/AED • Defensive Driving • Self Defense • Firearms Certifications (with requalification every 90 days) • Handcuffing Techniques • Less than Lethal Techniques • Drug and Substance Abuse Testing • Human Resource issues that may be faced while working on an account • Tactical solutions for the inebriated suspect. • Trained to level 1 anti -terrorism Many states, municipalities, and the general public tend to have a negative outlook on the Uniform Security Industry due to incidents and news articles of unprofessional behavior, lack of quality trained personnel and/or number of personnel, carelessness and/or recklessness. That is why NI&S Inc. constantly strives to have the most professional, highly trained, and ethical personnel within its ranks. NI&S Inc. promotes our professionalism and backs it with "employee training" every month, each training class consists of at least six (6) hours per course. This is much more than the industry standards. The minimum standards for NI&S Inc. consist of employees must attend four (4) scheduled sessions in six (6) months. All of our firearm employees are certified and must re -qualify every ninety (90) days, and within the first ninety (90) days of employment get a CCW license from their local sheriff's office or NRA certification. 7 www.NickellnvestigationAndSecurity.com 5 Nickel Investigation & SeCUrity Inc. Uniforms and Vehicles Equipment... I , Cell phone is i r mandatorytO �- m # for all personnel s r s All walking 's guards carryr��y, ` a �7 ✓r ..; a handheld>�`fT radio 1 v y n Photo ID s., to be warn s`s at all times Supervisor Uniform Guard Uniform rrMe .-`..`r'S`' S3, �'� g,LY�s SA^"`•� � F =" J t �--.--- ��GIX� °'^ j r c t Our marked vehicle's are black Chevy Impala's, 2001 or newer. All four sides are clearly marked with "SECURITY", three of the sides are marked with "Nickel", both the left and right sides are marked with the company office phone number. All vehicles are equipped with a full light bar consisting of both amber and white lights. All vehicles are equipped with a radio, spot lights, first aid kit, fire extinguisher, traffic vest, lighted traffic baton and a rechargeable flashlight. J� K II a = www.NickellnvestigationAndSecurity.com 6 Project A management plan... NI&S Inc.'s management plan for this project is to consist of: onsite security guards will handle the day to day operations of the site while being supervised by a revolving supervisor. NI&S Inc. supervisors spend his/her shifts moving from site to site checking on all guards under his/her supervision. Supervisors are to stop no less then two times at each of his/her guards site, on a varying schedule. The number of times over two that a supervisor goes to a site, is at his/her disgrestion. Guards that a supervisor feels need more attention, he/she will visit frequently. Any guards caught sleeping on duty self terminates his/her employment with NI&S Inc. NI&S Inc. has a zero tolerance for sleeping on the job and "No Call, No Shows." Should a guard report for work and is not ready to work, weather it be the guard's additute or appearance, the guard will be sent home by the supervisor on the spot, without pay. Then the supervisor will work the shift and another supervisor will be called in to do the revolving supervisor rotations. Michael Murrell will be the Operations Manager for this project. All guards, supervisors and City of Fort Collins personnel will be able to contact Officer Murrell 24/7. Officer Murrell will keep constant lines of communication with City of Fort Collins, this is to make ensure that all of the needs of the client are met and that any concerns can be dealt with as soon as they arise. Officer Murrell's contact information is: Micheal Murrell 1536 Quail Hollow Dr. Fort Collins, Co. 80525 970-443-4473 MMurre_II@nicl<(,.Investig;Dtionandsecuritv.eom At the end of business hours all phone calls are forwarded to Officer Murrell's cell phone. NI&S Inc. prefers to keep guards longterm. By keeping guards employeed at NI&S Inc. for many years, by doing this, NI&S Inc. can keep the same guards at the same locations on a regular schedule. This is done so that the client is comfortable and knows who is going to be working for them when and where. NI&S Inc. feels that by not doing this it is not acting in the best interest of the client and/or public. NI&S Inc. has circumvented its competitors by installing features in its operating system that, to our knowledge, no other company has. Prior to posting a guard at a location, the founder and/or senior officers work the account first, this allows NI&S Inc. to post the appropriate guards on the account. If an NI&S Inc. guard does not have the training or demeanor needed for an account they will not be assigned to an account. When additional training is needed until they have passed the training for the situation in which they will be assigned NI&S Inc. will not place a guard on site without proper supervision. www.NickelinvestigationAndSecurity.com 7