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HomeMy WebLinkAbout451194 AARON COHEN ASSOCIATES - CONTRACT - RFP - P1142 LIBRARY FACILITIES MASTER PLANAARON COHEN ASSOCIATES LTD 159 Teatown Road Croton -on -Hudson, NY 10520 City of Fort Collins Purchasing Division 215 North Mason St., 2Id Floor Fort Collins, CO 80524 Subject: Request for Proposal P1142 - Library Facilities Master Plan Dear Sir: Tel: (914) 271-8170 Fax: (914) 271-2434 E-mail: aca2008(a)acohen.com http://www.acohen.com August 28, 2008 We are pleased to submit our proposal to provide a comprehensive Facilities Master Plan for the Fort Collins Regional Library District. Over the last 35 years, Aaron Cohen Associates has worked on numerous library projects involving Strategic Long -Range Plans and Facilities Master Plans. Our firm consists of a Consultant Team that has the experience to provide all of the requirements requested in the RFP. Should we be selected, we will fully comply with all necessary applicable laws and regulations, and will provide the appropriate certificates to satisfy the necessary insurance requirements, including professional liability insurance. If you have any questions or desire additional information concerning our proposal, please do not hesitate to contact us. Sincerely, Aaron Cohen, A.I.A. Project Manager & Principal Contact PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT developing online databases, network software and offline distribution systems, and, as a member of Aaron Cohen Associates LTD, has a strong understanding of facilities management. He has identified key technical hurdles, addressed challenges and provided a platform for forward -thinking. He has used his abilities on several public and academic library projects, including: Las Vegas - Clark County Library System, NV; NATO World Headquarters Library, Brussels, Belgium; National Library of Greece, Athens; King Abdullah University of Science & Technology, Saudi Arabia; Long Island University, Brookville and Brooklyn, NY; Duquesne University; University of California, Riverside; U.S. Department of Commerce, Washington, DC; Headquarters Library, McLean, VA; U.S. Food & Drug Administration, Rockville, MD; National Agricultural Library, Bethesda, MD; Fuller Theological Seminary, Pasadena, CA; Pennsylvania College of Technology, Williamsport, PA. Elaine Cohen, MEd, Strategic Planning & Library Consultant, is a behaviorist, educator and author, best known for her books and articles about libraries, their services and facilities. She received her M.Ed. at the City University of New York and her B.A. from Skidmore College. She has written at least 200 library building programs. Her program for Alameda Free Library helped the library win more than $15 million in a competitive construction grant. She has worked on any number of library site selection projects, evaluated library buildings and developed strategic and master facility plans. As a member of Aaron Cohen Associates LTD, her work includes: Buffalo and Erie County, NY; Bedford Public Library, Bedford, NH; Columbus Public Library, GA; St. Louis Public Library, St. Louis, MO; Long Island University, Brookville and Brooklyn, NY; Pace University Law School, NY; Cornell Medical Center, NY; National Library of Singapore. Besides being coauthor of several books on library facilities, she is the author of a chapter in Using Consultants in Libraries and Information Centers, a Management Handbook (Greenwood Press). Articles include: 'Building Trends in Special Libraries" (Library Trends, University of Illinois). A recent article titled "The Visual Scan and the Design for Future -Oriented Libraries" is in Public Library Quarterly, November 2005. In tandem with Aaron Cohen, she has led more than 300 space planning, design, strategic planning and automation workshops including in-house workshops for clients. Natalya Palevski, ASID, NCIDQ, Strategic Mapping and Library Consultant, trained as an architect, is licensed in New York State as an Interior Designer. She received her Bachelor of Science, Bachelor of Architecture and Masters of Architecture from the Architectural School of the Institute of Civil Engineering, USSR (now Russia) and an Interior Design Associate Degree from the New School for Social Research. The U.S. National Council for Interior Design (NCIDQ) has certified her qualifications. Her areas of expertise include site selection, space planning, and 3D modeling. As a member of Aaron Cohen Associates LTD for 25 years, she has worked on many Master Planning studies projects: Las Vegas -Clark County Library System, NV; NATO World Headquarters Library, Brussels, Belgium; National Library of Greece, Athens; King Abdullah University of Science & Technology, Saudi Arabia; Columbus Public Library GA; Long Island University, NY. Carol Ninkovich, MA, Management Consultant, received her M.A. in French from Loyola University and B.A. from Mundelein College. She has worked as a bilingual (English/French) project administrator for a major international engineering firm. In this capacity, she was responsible for project management — e.g., performing and assisting with all work activities associated with contract development and administration, including soliciting of proposals/bids, issuing purchase orders, and maintaining contact with both customers and vendors. As a member of Aaron Cohen Associates LTD, she has worked on projects such as Las Vegas -Clark County Library System, NV; NATO World Headquarters Library, Brussels, Belgium; National Library of Greece, Athens; King Abdullah University of Science & Technology, Saudi Arabia. Aaron Cohen Associates LTD Page 8 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT C. EXPECTED TIME FRAME FOR FACILITY MASTER PLAN The proposed time frame for the Facilities Master Plan should be extended to January 2009 in order to allow for feedback from the Library and review of final draft. However, the firm of Aaron Cohen Associates has the capability to complet the project by November 21, 2008, if time is of the essence. Aaron Cohen Associates LTD Page 9 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT D. PROPOSED PROJECT COST FEE SUMMARY WORK SESSIONS #1— 5 Total Consultant Team Fee for Work Sessions #1 - 5 $ 27,100 * Allowance for not -to -exceed expenses 22,900 TOTAL FEE $ 30,000 * The fee includes one (1) workshop and one (1) open forum. If the scope of work is reduced, the fee will be adjusted. The fee covers: • 48 Consultant hours on -site (two consultants) Alex Cohen and Aaron Cohen • 190 Consultant office hours Aaron Cohen Associates LTD team Hourly on -site rate is $180 for each Consultant. Hourly office rate is $100. Aaron Cohen Associates LTD Page 10 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT DETAILED FEE BREAKDOWN Consultant Fees Travel TOTAL WORK SESSIONS Name Site On -Site On -Site Office Office Sub Expenses ALL COSTS Visit Hours Fee Hours Fee Totals Site 8 $ 1,440 10 $ 1,000 Work Session #1 Aaron Cohen Data Gathering/Visual Scan Alex Cohen Visit #1 8 $ 1,440 10 $ 1,000 Elaine Cohen 5 $ 500 Natalya Palevski 5 $ 500 Carol Ninkovich 8 $ 800 $ 2,880 $ 3,800 $ 6680 $ 1,360 $ 8,040 Site 4 $ 720 10 $ 1,000 Work Session #2 Short -Term Plan Aaron Cohen Alex Cohen Visit #1 4 $ 720 10 $ 1,000 Elaine Cohen 5 $ 500 Natalya Palevski 5 $ 500 Carol Ninkovich 8 $ 800 $ 1,440 $ 3,800 $ 5,240 $ 5,240 Site 4 $ 720 5 $ 500 Work Session #3 Long -Term Plan Aaron Cohen Alex Cohen Visit #1 4 $ 720 5 $ 500 Elaine Cohen 10 $ 1,000 Natalya Palevski 10 $ 1,000 Carol Ninkovich 8 $ 800 $ 1,440 $ 3,800 $ 5,240 E::� Site 8 $ 1,440 5 $ 500 Work Session it4 Facilities Master Plan Aaron Cohen JAlex Cohen Visit #2 8 $ 1,440 5 $ 500 Elaine Cohen 8 $ 800 Natalya Palevski 10 $ 1,000 Carol Ninkovich 10 $ 1,000 $ 2,860 $ 3,800 $ 6,680 $ 1,000 $ 7,660 $ - 5 $ 500 Work Sessions #5 Final Report Aaron Cohen Alex Cohen 5 $ 500 Elaine Cohen 10 Natalya Palevski 10 Carol Ninkovich 8 $ 800 $ $ 3,800 $ 3,800 0 $ 3,800 TOTALFEE WORK SESSIONS $ 8,640 ��❑❑� $ 19,000 $ 27,640 $ 2,360 $ 30,000 #1-5 Aaron Cohen Associates LTD Page 11 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT E. DESCRIPTION OF PROJECT APPROACH Overall Planning Process and Plan The planning effort will use a multi -faceted process that includes extensive public input as well as staff participation. Analyses of the Fort Collins Regional Library District's (the District) economic and demographic setting and trends, financial implications of the library system's services and priorities and its utilization and allocation of resources in crucial areas will be addressed in accordance with the Request for Proposal. The Facilities Master Plan will involve the following tasks: • Determine the adequacy of and use of space within the current 3 (three) facilities. • Project the 10-year library facilities needs for programs, services, budgets and collections. • Integrate public opinion and conduct open community meetings. • Identify "triggering" factors: population growth, budget constraints, digital resources, e-books, technology and communication trends. • Recommend strategic initiatives and activities to support public service. • Develop a Facilities Master Plan and analysis of all existing facilities. • Obtain key data about the Library System's demographics and finances. • Analyze key library system resources. Three groups will be involved in the planning process Library Director, library system department heads and administrators. Library Board. The District's Planning Committee. The user community will have an opportunity to participate in the Needs Assessment Planning process by completing an in -library survey. ACA's methodology for the Facilities Master Plan will include the following: 1. Operational Efficiencies — During the library system study, we will strive to uncover ways to improve facilities and services to the public. The team will examine physical operations such as circulation, reference and outreach services. We will map patterns of behavior and determine the optimum service flow. This exercise will help improve the return on investment, enable innovative solutions and employ cost -saving service delivery methods. 2. Visual Scan —The "visual" portion of the Visual Scan of the library relates to the sense of sight: to see, to observe. The "scan" portion refers to the act of scanning, a systematic examination of a prescribed region or space. The Visual Scan involves movement and focusing on space as it relates to purpose and service. For each library, the Visual Scan will be an evidenced -based space assessment. It uses performance criteria and measurements to evaluate services, Aaron Cohen Associates LTD Page 12 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT operations, space needs and the potential for change. We will utilize the "Visual Scan" planning process to help the community determine the value of the physical space in each of the libraries. The assessment consists of an objective analysis facilitated by our Consultant Team and attended by the library staff, library board and community members. It supports quantitative assessments, such as the measurement of linear feet of shelving, building square footage and site requirements. 3. Building Program Assessments — Utilizing our design criteria, we will describe the functional zones along with their corresponding collections, reader seats and staff workstations. Mapping — Creating GIS (Geographic Information System) representations will help define geographic areas, population and service trends. 5. Modeling/Floor Plans — Over the past 35 years, we developed a "library" of library buildings. ACA has worked on more than 500 library schematic designs. The library projects involve redesign, renovation and new construction. The design criteria for library system's branch libraries will be evidence -based assessments of functions and services.. For this library system client, we will create design criteria that include collection, reader seats and operations/staff profiles, projections and analyses. 6. Design Guidelines — We will outline practical planning requirements - for example, lighting levels, live floor loading, Green Building credits, ADA requirements, etc. These design guidelines will help us to create unique service programs for the buildings. Future Scenario Analysis — Feedback from workshop, Visual Scan, Operational Efficiencies, on -site meeting agendas (pre- and post -discussions). This will involve a communication plan, on-line surveys, conference calls, emails and use of both the library system and ACA websites. We will use the communication plan to gather feedback during the entire planning process. 8. Cost Estimates —Short-range: with limited funds in current operating budget. Short-range: with limited capital funds. Long-range: major renovation, redesign, new building capital funds. 9. Review of Facility Floor Plans —We have vast experience reviewing library building plans. We will examine the floor plans and physical constraints in the existing libraries and address options for renovation, redesign and reorganization. 10. Review of Technology Plans — We have vast experience reviewing library technology plans. We will examine the IT plans and physical constraints in the existing libraries and address options for renovation, redesign and reorganization for the digital age. Aaron Cohen Associates LTD Page 13 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Work Plan Overview The focus of the Facilities Master Plan is twofold: (1) to determine optimum use of existing library facilities (all currently located within Fort Collins City limits) without adding square footage, and (2) to identify the need for and options to expand library facilities to best meet the service requirements of the new District's entire 166,000 taxpayers/residents, both within and beyond Fort Collins city limits. Following is a work plan that ACA will use to develop a Facilities Master Plan for the District. It will meet departmental to integrate library services and improve the District's facilities. The Facilities Master Plan for the District will address three questions: • Where are we now? • Where do we want to be? • How will we get there? ACA's planning process will address these questions and will include community meetings and interviews with key library staff and stakeholders in order to learn about the District's needs. We will work with library staff to incorporate the District's mission and space needs in the preparation of: • A Facilities Master Plan study. • Floor layouts for each library that redefine the spaces. • Current facility renovation, expansion or replacement for each of the libraries. • A phased implementation Facility Plan: - Past/present needs - Present/future needs — 1 to 3 years - Future needs — 3 to 10 years Goals of the Studv • A Master Facilities Plan that encompasses the District's core values and service needs of the community. • Facility design to support the needs of users as a driving force. • Build on the strength of the staff. • Take advantage of technology innovatively for joint -use and collaborative projects. • Financial planning and phased implementation for construction over the next 10 years. • Potential future sites. • Fundraising recommendations. Managing the Planning Process With the assistance of the District Planning Committee and key stakeholders, ACA will manage the Planning Process, including: • Coordinating the overall process to meet deadlines, assure positive communications and anticipate and resolve potential problems before they arise, if possible. • Preparing background information before each meeting and meeting minutes afterwards. • Facilitating meetings to ensure effective participation and efficient use of time. • Submitting timely reports for distribution to the appropriate stakeholders. Aaron Cohen Associates LTD Page 14 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Delivering password protected documents via a project website, enabling participants to share files easily. Communicating regularly with the District Planning Committee via phone, e-mail, fax and/or mail. Communications ACA will employ a number of strategies to incorporate the District's community and staff "voices" and keep staff and stakeholders both inside and outside the District informed during the Facilities Master Plan process. Scope of Work Work Session #1 — Data Gathering & Visual Scan° (Site Visit #1) Data Gathering and Visual Scat?: • Introduction: Meeting to discuss the mission of the District; review of Strategic Plan; observation of existing conditions. • Meetings with the District Planning Committee and key stakeholders. Visual Scan° of Library Facility and Services: • Gather data on the library's collection, user seating and staff requirements. • Observe existing conditions at each of the District's three (3) locations. • Meet with Library staff and department heads as part of the facilities tour. • Tour each facility and interview key staff Work Session #2 — Short -Term Plan (Site Visit #1) Where are we now? Past and present needs. ACA will conduct a Facility Needs Assessment Workshop that will address the following: • How to best use the existing library systems spaces during the next five to ten years. • Define refurbishments, remodeling and/or a renovation projects. • Determine capital needs for the existing Main Library. • Review "planning for results" documentation and develop service profiles associated • with future facilities needs. - Staffing Profile. - Collection Profile. • Operations/Services Profile Workshop Outline: 1. Community Needs Here, GIS mapping and demographic data of the geographic areas can help to define community needs. If the District cannot provide ACA with GIS representations illustrating Aaron Cohen Associates LTD Page 15 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT geographic area, population and service trends for each of the three (3) locations, ACA can provide the service at a fee to be negotiated. At the workshop, we will review the following information: - Demographic information; population growth. - Needs of the community. - Age and condition of the library. - Needs of residents: existing library, proposed project. - Appropriate site. - 5-mile radius for service. 2. Issues to be Explored — What are the identifying "triggering" factors that impact services/operations? - Population growth. - Rates of change. - Budget constraints. - E-books. - Digital contents. - Information technology. - Mobile reference services. - Radio Frequency Identification (RFID) technology. - Efficiency opportunity. - Centralized or decentralized services or a combination of both. 3. Analysis of Library Service Needs - Collections. - Reader seating and computer seating. - Staff work areas/operations; technology. - Meeting rooms and/or group study rooms and/or quiet study. - Special purpose space — Homework Center. - Space for library services that are needed but not currently available. - Cafe. Work Session #3 — Long -Term Plan (Site Visit #1) Where do we want to be? Present and future service and space needs. ACA will develop an innovative roadmap to define and improve all library facilities, and will address the following: Community meetings — One (1) open forum for community stakeholders to address anticipated space needs, services and operations. Community input for short-range present/future renovation and long-range future facilities. The determination of whether a facility should be renovated or rebuilt will be based on the following observations and criteria: - Visual Scan° or tour of the library facility. - Space needs for: o Collection o User seating o Staff/operations o Technology needs Aaron Cohen Associates LTD Page 16 08128/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Whether space within a library can support services such as: o Children o Young Adult o On-line Reference o Adult o Programming Feedback from community stakeholders regarding services. The best geographic locations and size for potential new facilities to serve the District's population. The optimal size of the Main Library and Branches. Review existing facility floor plans and the most up-to-date drawings available for Main, Harmony and Carnegie facilities Preliminary Block Layouts of current and future functional uses of space. Identify potential remodeling and/or refurbishment projects and address the following issues: o Review current collection spaces; density, shelf heights and access and provide recommendations for layout improvement and optimal collection sizes. o Review current operations; circulation work, holds areas, security gates and self - check stations. Provide recommendations for improvements. o Identify potential new program, meeting, seating/reading and study spaces and make recommendations for improving existing ones. o Examine the layout of the children's space in the Main library and recommend improvements to accessibility, shelving layout and approachability/visibility from the entrance. o Make recommendations regarding the current and potential future uses of existing branch library spaces. o Identify potential "green" building opportunities. o Review and recommend improvements to existing library staff work spaces Submit questions pertaining to facility development to gain public input through a survey to be conducted by a local marketing firm. Deliverables - Work Sessions #1-3: • Visual Scan°. • Workshop. • Short-range plan. • Long-range plan. • One (1) community open forum. • On-line conference calls. • Interviews with key staff. Work Session #4 — Facilities Master Plan (Site Visit #2) How do we get there? The Facilities Master Plan will address future space and service needs. ACA will provide a Facility Program that defines outline space requirements for each of the library's three (3) location. Deciding whether a facility will need to be renovated, expanded or replaced will be based on determining: Aaron Cohen Associates LTD Page 17 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT TABLE OF CONTENTS A. FIRM INFORMATION...........................................................................................................1 FirmLocation.............................................................................................................................................1 FirmOverview...........................................................................................................................................1 FirmQualifications.....................................................................................................................................2 B. EXPERIENCE OF PROPOSED PROJECT TEAM...............................................................4 Similar Library Facility Planning Projects..................................................................................................4 TeamResumes.........................................................................................................................................7 C. EXPECTED TIME FRAME FOR FACILITY MASTER PLAN................................................9 D. PROPOSED PROJECT COST...........................................................................................10 E. DESCRIPTION OF PROJECT APPROACH.......................................................................12 Overall Planning Process and Plan.........................................................................................................12 Methodology............................................................................................................................................12 WorkPlan Overview................................................................................................................................14 Scopeof Work.........................................................................................................................................15 Responsibilities of Library System Staff..................................................................................................19 F. OTHER INFORMATION.....................................................................................................20 Aaron Cohen Associates LTD Page i 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT The optimal geographic distribution of library facilities, including drop-off box locations in the District, taking into account current usage patterns, current facilities locations and current and projected future population distribution. The future amount of space needed for library facilities based on district population and growth patterns. ACA will provide growth options, such as a centralized vs. branch library system, for branch libraries, expansion of the existing facilities, potential use of the Carnegie Building, and space needs for Technical Services and the Friends of the Library. The options for improvements in a phased approach. The master plan will include short- term and long-range facilities recommendations. • ACA will draft a preliminary report of recommendations for consideration by District staff and the Board of Trustees. • ACA will provide preliminary cost estimates for reorganization or renovation of the three (3) facilities. Deliverables — Work Session #4: • Site Visit. • Draft Facilities Master Plan. • On-line conference calls. • Diagrams for each of the three (3) locations. These diagrams may not be to scale and will be based on information supplied to ACA by the District. Work Session #5 — Final Report - Deliverables Final Report will include: • Visual Scan° of the District's three (3) facilities. • Facilities Master Plan. • Preliminary cost preliminary cost estimates for reorganization or renovation of the three (3) facilities. • Optimal distribution of library services. • Funding options for recommended improvements. Aaron Cohen Associates LTD Page 18 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Responsibilities of Library System Staff The District Planning Committee responsibilities - To be available at each of the consultant's two (2) site visits. - Provide demographic data and collection information in terms of linear feet of shelving for each of the three (3) facilities. - Provide floor plans for each of the three (3) facilities. - Provide information electronically: emails, web, support gathering of survey information. - Aid in developing online surveys. - Provide feedback after each of the two (2) site visits from Board and Staff. - With ACA, develop a planning schedule with targets and milestones. - Coordinate with ACA workshop and one (1) public forums. • Board - Provide feedback to the District Planning Committee. - Meet with consultants during each of the two (2) site visits. • Staff - Appropriate staff to attend one (1) workshop and one (1) public forums. - Meet with consultants during the on -site review of each of the facilities. - Provide feedback to the District Planning Committee Aaron Cohen Associates LTD Page 19 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT F. OTHER INFORMATION Project Sheets - Barnstable (Town of) Libraries, MA. - Buffalo & Erie County Public Library, NY. - Columbus Public Library, GA. - Las Vegas -Clark County Library District, NV. - Spokane Public Library, WA. Selected List of Work — Public Libraries Aaron Cohen Associates LTD Page 20 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Projects by Aaron Cohen Associates, Library Consultants Project Name & Location: Barnstable (Town of) Libraries Town of Barnstable, MA Nature of Firm's Responsibility: Library Macro Studies for Town of Barnstable's Seven Libraries Project Completion Date: 2004 Contact Person: Sue Martin, Director, Marstons Mills Public Library, Tel. (508) 420-0224 Email: martin@skmassociates.net The Town of Barnstable retained Aaron Cohen Associates to conduct a study of its libraries and recommend actions to improve the effectiveness and efficiency of its libraries, standardize practices and procedures, benchmark with other communities, and recommend a formula for the eqp ilable distribution of funds. Within the Town are seven independent, non-profit library corporations or associations that provide library service. They cooperate with each other as they can and try to share resources when feasible. The study resulted in strategic recommendations that were based on the Consulting Team's data gathering, observations and information gathered during work sessions with the Town Library Committee, Library Directors and Town Administration. They also represent community feedback acquired during site visits, meetings and interviews. Within the document, three scenarios for the future are presented: -Status Quo. -Working Together, -Service Center and Community Libraries. We believe that the "Working Together" scenario offers the best way to provide for quality library �r services while maintaining the S r 4k "village values' of the Barnstable i Si' libraries.t The developed recommendations are: • Utilize the Funding Formula for Implementation FY2007 -The Libraries Work Together and Share Resources -Address Governance Issues for the Town Library Committee -Conduct a Community Scan -Create a Five -Year Strategic Service Plan • Develop an Organizational Plan for Each Library • Provide a Master Plan for Library Services- • Develop Technology Plan • Provide a Facility Study for Hyannis and Centerville BARNSTABLE LIBRAR i OF 5'AWAFT IEcfND.e , G•h wi xI Aaron Cohen Associates LTD Page 21 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Projects by Aaron Cohen Associates, Library Consultants Project Name & Location: Buffalo and Erie County Public Library Lafayette Square, Buffalo, NY 14202 Nature of Firm's Responsibility: Strategic Plan, Facility Analysis of 52 Branches Project Completion Date: 1998 Contact Person: Daniel L. Walters, Former Library Director Tel. (702) 507-3610 Email. walleisd@Ivccld.oig Erie County comprises of one county, three cities, 25 towns, 16 villages, 29 school districts, 49 independent special- purpose governments, and parts of two Native -American Reservations. As of 1990, Erie County had 968,500 residents. The City of Buffalo had 328,000 and the suburban and rural areas had 640,000 persons. The population of Erie County is relatively old, aging rapidly and segregated to a high degree by race and to a slightly lesser extent by class. Aaron Cohen Associates developed a Strategic Service Plan for 1998-2003. We conducted a comprehensive review of major challenges that face the library system. The challenges include increasing costs of current services and demands for improved services as well as the anticipated limits of future operating and capital revenues. An assessment of all of the 52 facilities has been completed as well as the Strategic Service Plan. In programmatic sense, the Library System has historically attempted to provide complete range of library services for its patrons. The cost of library operations today and our understanding of good service practices will no longer permit this inclusive goal. Instead, the Library System will focus on excelling in the library services, system structure, and library facilities. QftANl7 �' �' AtfNfidti Y U AftU �CR rP! Artf.`(5l_�;.t. tN!'Vr'ANLA .. � L,..AAEta+:+a N6Y�TEAD LEGEND SUFALO w =Lttxary Locabons LACKAWANNA d 8VAfro 11 CHLBK, TOW VACASIEB ALDEN /'ALL �,. I ktCJ lii l< .r: 1 1i LkA, - -: V&ST SEn 16 y�,i\o IrSU°rM,y � -y� ORCHARD 1T0 PARK E:i^4A DY ChUP, JF51 AUflOnA uAh 4LA �, ... '.•WALES VEN h. 01 I <ujt.LI nS C QLLIi5 B^JS`ON CCt.6EN WI>LLAND CONCOAD ;lrtl)!Nih SPRifJ'':iViL E Aaron Cohen Associates LTD Page 22 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Projects by Aaron Cohen Associates, Library Consultants Project Name & Location: Columbus Public Library Columbus, GA 31904-4547 Nature of Firm's Responsibility: Master Plan, Building Program Project Completion Date: 2005 Contact Person: Guy Sims, President of United Way, Former Superintendent of Muscogee County School District Tel. 706-327-3255 Front Elevation Interior view Aaron Cohen Associates Ltd. together with prominent architectural firm Robert A..M. Stern Architects was chosen to develop a Master Plan and Design for new Main Library in Columbus Georgia. Columbus Public Library is operated by the Muscogee County School District. The city of Columbus and Muscogee County occupy the same geographical area. The Master Plan contains a needs assessment, a service plan, and a detailed building program, all of which were created to facilitate the development of design to new Library Building. The idea was to create a much more efficiently arranged and larger building than the previous one. Based on upon reorganized and streamlined operations, the modus operandi of the facility will be to encourage public use of traditional and innovative services far into this millennium — fifty years without major renovation. One of the benefits of the site for the new Central Library is that it is in proximity to several schools. Indeed, the new building was placed within the City on a copious site that is central in terms of population and geography. Containing forty acres, this site is large enough for future expansion of the building, sufficient parking, and the park. The new Main Library includes: ✓ More client/user spaces in terms of seating, interactive computers, meeting and training space. ✓ More collection and display space. ✓ More staff support space, especially as it directly relates to services. ✓ Efficient spatial organization to enable more effective operations. ✓ An assumption that the new Main Library will contain a powerful computer network to support public and non-public services. ✓ An assumption that the building will be designed for expansion, should expansion be required many years hence. The Master Plan contains a directive to construct a new Main Library building that can house improved, streamlined, and innovative library services, and contain the technologies to deliver them where feasible throughout the systems it maintains. Floor Plan Aaron Cohen Associates LTD Page 23 08/2812008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Projects by Aaron Cohen Associates, Library Consultants Project Name & Location: Las Vegas -Clark County Library District 833 Las Vegas Blvd. N. Las Vegas, NV 89101 Nature of Firm's Responsibility: The Library's Macro Study Project Completion Date: 2007 Contact Person: Daniel L. Walters, Executive Director Tel. (702) 507-3610 r Email walteigd@Ivccldorg The focus of the Macro Study was to address the highest traffic area in the library: the entry and circulation desk area. The Macro Study assessed the redesign potential for each of the eleven libraries and identified facility redesign challenges and facility impacts. For each library redesign, the study explored initiatives to improve staff workflow and reduce workload. Functions included check-out and check -in of materials, improving library materials handling processes and simplifying operational challenges for all LVCCLD libraries. Rainbow Library Future Steos: • Staff acceptance of new/additional responsibilities. • Training of staff in good advocacy practices, especially to help public service staff understand the importance of advocacy. Adequate training facilities for staff and public. • Clearly defined scope of renovation work and preliminary estimates for each of the eleven libraries. Resource Re u uirements: • Personnel efficiency — These initiatives will succeed with good staff involvement. Nearly all efficiency initiatives call for additional redirection of staff efforts. • Technology — Initiative requirements include a variety of equipment, computers, RFID tags, and providing all library locations with wireless access as funds permit. Funding — Many initiatives will need additional operating support in order to accomplish stated objectives. Funding will support staff training and development, architects, consultants and programming. Challenges: • Size and complexity of each of the eleven libraries. • Space configuration constraints at each of the branches. • Significant internal competition for limited resources. • Cost for adapting current barcode system for self check-out and check -in and/or cost for implementation of Radio Frequency Identification (RFID). • Cost for renovation and reconfiguration of each of the eleven libraries. Whitney Library The District libraries are located in four geographic zones: Northeast, Northwest, Southwest and Southeast. The renovation and redesign of a branch library may require that it be closed for a short period of time. To limit customer inconvenience, only one library in each zone should be renovated at one time. Aaron Cohen Associates LTD Page 24 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Projects by Aaron Cohen Associates, Library Consultants Project Name & Location: Spokane Public Library West 906 Main Street Spokane, WA 99201 Nature of Firm's Responsibility: Needs Assessment, Building Program, Design Guidelines, Interior Design for 5 Library Branches, Bond Issue Project Completion Date: 2003 Contact Person: Dan Walters, former Library Director Presently Las Vegas -Clark County Library District Director, Tel. (702) 507-3610 The Spokane Public Library and its five branches consist of 170,000 GSF. Aaron Cohen Associates Ltd. acted as the Library Program Consultant and Interior Designer for this project: a new Downtown Library and five (5) branches. Our firm wrote In-depth Building Programs for the Main Library and three Prototype Branches. The new Downtown Library has three floors plus a parking level. It also offers three public meeting rooms. The total cost of the Downtown Library was $13,769,986 and was completed on January 22, 1994, The Downtown Library was completed on time and came in $600,000 under budget due to the efforts in value engineering, costs analysis, proactive design monitoring. The funds saved on the Main Library project were used to expand the size and scope of the Shadle and South Hill Branch projects and to enhance the scope and capabilities for a new central computer system. Both the exterior and interior of the new Downtown Library are intended to inspire citizens, young and old, and offer a setting in which the hurried and relaxed can readily locate materials. The new facility is much more than an information resource. It is a wellspring of ideas, imagination and inspiration, as well as a forum for the exchange of ideas through a variety of avenues. Aaron Cohen Associates LTD Page 25 08/28/2008 Selected List of Work — Public Libraries Alameda Free Library Alameda, CA Arlington Public Library Arlington, MA Atlanta -Fulton Public Library Atlanta, GA Bedford Public Library Bedford, NH Berks County Public Library System Reading, PA Broward County Library System Fort Lauderdale, FL Brown Library Seabrook, NH Buffalo & Erie County Public Library Buffalo, NY Cambridge Public Library Cambridge, MA Chester C. Corbin Public Library Webster, MA Chicago Public Library Chicago, IL Columbus Public Library Columbus, GA East Brunswick Public Library East Brunswick, NJ Grand Rapids Public Library Grand Rapids, MI Jefferson Parish Library System Metairie, LA Kimball Public Library Atkinson, NH King County Library System Seattle, WA Lane Memorial Library Hampton, NH Lane Public Library Hamilton, OH Las Vegas -Clark County Library District Las Vegas, NV Leominster Public Library Leominster, MA Lincolnwood Public Library Lincolnwood, IL Manchester Public Library Manchester, CT Manhasset Public Library Manhasset, NY Monroe Township Free Public Library Williamstown, NJ Morse Institute Natick, MA PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Mountain View Public Library Mountain View, CA Newburgh Free Library Newburgh, NY New Haven Public Library New Haven, CT New York Public Library Bronx Borough Branch Mid -Manhattan Branch Donnell Branch Research Branch New York, NY Plymouth Public Library Plymouth, MA Ridgefield Library Ridgefield, CT St. Louis Public Library St. Louis, MO Saratoga Public Library Saratoga, NY Sayville Library Sayville, NY Scarborough Public Library Scarborough, ME Seekonk Public Library Seekonk, MA Shrewsbury Public Library Shrewsbury, MA Spokane Public Library Spokane, WA Springfield City Library Springfield, MA Teton County Library Jackson, WY Thomas Crane Library Quincy, MA Tompkins County Library System Ithaca, NY Town of Barnstable Hyannis, MA Waltham Public Library Waltham, MA Washoe County Library System Reno, NV Westerly Public Library Westerly, RI Westhampton Free Library Westhampton Beach, NY West New York Free Public Library West New York, NJ West Palm Beach Public Library West Palm Beach, FL Aaron Cohen Associates LTD Page 26 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT A. FIRM INFORMATION Firm Location Aaron Cohen Associates LTD (ACA) 159 Teatown Road Croton -on -Hudson, NY 10520 Tel: 914-271-8170 Fax: 914-271-2434 Email: aca2008(a)acohen.com Firm Overview Aaron Cohen Associates, Ltd. (ACA) is an interdisciplinary library planning firm founded in 1972. ACA has done Facilities Master Plans for major library systems and consulted on library space planning and design for new building projects, reorganization efforts and renovations of existing space. Our firm consists of professional library planners, librarians, architects, interior designers and organizational management consultants. We also facilitate planning workshops and stakeholder focus groups to analyze the past, present and future needs of the community. We have developed over 750 planning studies for Academic, Public, School, Law, Medical, Art, Corporate and Government Libraries. Our associates hold professional credentials, have authored five books on library planning and design and have chaired international associations. Why hire a library design consultant/planning team? Because we at ACA think outside the box in creating adaptive library and learning environments. We identify services/operations and functions in the library (i.e., research, collaborative or quiet seating) and link them into a design concept. We do qualitative and quantitative research on present and future service functions, new systems and new spaces. Our skilled professionals have implemented new operational models, materials management services and green building designs; we've designed collaborative learning spaces. We specialize in print preservation, information asset management, digital management and operations. Our asset management services may include self check-out and check -in circulation systems, as well as preservation methods such as compact storage and automatic retrieval systems (AS/RS). Our clients require a good return on investment. In order to deliver a solid result, our team conducts an environmental scan of existing library services and spaces. We facilitate workshops to identify the community's needs and determine an appropriate service model. We provide schematic layouts of collections, user seats and staff areas to test the program needs. The process is part of our Visual Scan° methodology that engages community stakeholders in observing services and spaces in the existing library facility and helps them to determine the best course for the future. Our recognized competencies are: • Master Facility Plans. • Strategic Plans. • Facility Reorganization, Renovation and Design. Aaron Cohen Associates LTD Page 1 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT • Site Selection. • Programming. • Architecture and Interior Design. • Preliminary Cost Estimating. • Community Studies. • Workshops/Focus Groups/Town Meetings. • Value Engineering. • Scheduling. • Marketing Plans/Fundraising. • Service Plans. • Operations and Workflow Studies. • Digital Asset Management. • Preservation Planning. • Development of the Learning Commons. • Systems Integration for Collaborative Learning Environments. Firm Qualifications Innovative Library Programs: International library projects have broadened our experience in planning for service operations and facilities. The outcomes from our 14-year involvement with the National Library of Singapore reveal how a successful planning project can transform a library and a system. Whether it is for a large or small library community, our methods are adapted to determine the best solution. Our building measurements for library services and space types may include areas for collaboration, scholarly study, information commons, cafes, reference, circulation and technical services, IT, digitization, cafe and gift shop. Workshops and Seminars: We lead high-level seminars and workshops devoted to the improvement of library buildings. They are based on qualitative assessments and studies of user trends and information technology applications. We show pictures and videos, and analyze quantitative statistics, demographics and service levels. We study growth and the needs of the communities. We recognize that librarians do not always have the funding or opportunity to engage in professional library planning services. We have helped numerous professionals learn about new service paradigms, user needs, collection storage, organizational changes and material management techniques. Needs Assessment, Programs, and Layouts: The library spaces planned by our team are the culmination of a three -step methodology: Needs Assessment, Building Program and Layout of Library Space. The Needs Assessment defines the community and its service needs. The Building Program determines space types such as areas for collection shelving, user seating and staff offices. We recently worked for Las Vegas -Clark County Library District, NV (11 libraries); Duquesne University, PA; Long Island University, NY; NATO World Headquarters, Belgium; AARP, Washington, DC; National Agricultural Library, MD; and the U.S. Food & Drug Administration, MD. Each of these organizations regarded the library as an important service and not just as a place. We worked closely with the community to determine the requirements for library service, because each virtual service is rooted in a library, office or space. Organizational Planning: Careful consideration needs to be taken during the preparation of a new library building, addition or renovation plan. Often the building program raises larger questions Aaron Cohen Associates LTD Page 2 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT about the needs of the institution on the campus or in the community. In order to create a facility that will adapt to needs, we offer organizational planning sessions that help define the options for efficient library service. These may include mobile services, self check-out/in, meeting and programming rooms, classrooms, flexible group study/work areas and staffed service points. Sustainable Planning: The integration of new services provides an opportunity to add collections and user and staff spaces. To determine the best options for the library of the future we provide cost data and budget comparisons. For the University of California, Riverside, we developed short- term and long-term outcomes that accurately measured the needs for scholarly learning. These outcomes provided the University Librarian with opportunities for growth and renewal. For Long Island University, the planning results determined three options for service improvement. Each scenario was translated into a building cost, which resulted in a series of logical outcomes for the community. Operational Designs: ACA has been recognized for its innovative system studies. For Long Island University's two campuses, we researched the library system and provided recommendations on equal access for all students. For Barnstable Libraries, MA, we worked with the library system to provide equal funding. For Buffalo and Erie County, NY, we researched options to improve system services by strengthening regional libraries. For Las Vegas -Clark County, NV, we developed outlines for a materials management center (AS/RS), a new green library building and a series of service improvements that ultimately will save the county funds. Our approach ensures the best value on our clients' capital investments and has resulted in a proven track record of delivering quality planning solutions. Flexibility: Aaron Cohen Associates, LTD is committed to producing state-of-the-art libraries, heritage centers and museums. We are very enthusiastic about the potential of partnerships, and work with our clients to develop strategies that support fund raising and shared services. The library of the future is defined by the community it serves. We are committed to reaching its goals and the vision of its people. Aaron Cohen Associates LTD Page 3 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT B. EXPERIENCE OF PROPOSED PROJECT TEAM Similar Library Facility Planning Projects Company: Town of Barnstable Contact: Sue Martin, Director Phone: 508-428-5175 Email martin(a)skmassociates.net Address: Marstons Mills Public Library 2160 Main St. Marstons Mills, MA 02648 Project & Services Provided: Aaron Cohen Associates LTD was contracted to provide consulting services to perform a study of the seven libraries located in the Town of Barnstable on Cape Cod, Massachusetts on October 1, 2004. We are conducting the study and recommend actions to improve the effectiveness and efficiency of the libraries within the Town of Barnstable. During our consultancy, we work with the Town Manager, Library Committee, and individual Library Boards and library staffs to standardize practices and procedures; determine enablers and barriers to develop successful library service outcomes for the Barnstable communities; recommend a formula for the equitable distribution of funds to the libraries within the Town of Barnstable. The amount contracted was $49,930. Time required to complete the project was 8 months. Company: Buffalo & Erie County Public Library Contact: Dan Walters, Former Director Phone: 702-507-3610 Email waltersd(o)lvccld.org Address: 1 Lafayette Square Buffalo, NY 14203 Project & Services Provided: Aaron Cohen Associates LTD created a Master Facility Plan as part of a Long -Range Strategic Plan for Buffalo & Erie County Public Library. Total involvement was 12 months including field work and focus groups. We visited all 52 branch libraries as well as the main library. Erie County is made up of 3 cities, 25 towns, 16 villages, 29 school districts, 49 independent special-purpose governments and parts of two Native -American Reservations. Aaron Cohen Associates LTD Page 4 08/28/2008 Company: Las Vegas -Clark County Library District Contact: Steve Rice, Project Manager Phone: 702-507-3750 Email rices(a,lvccld.org PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Address: 833 Las Vegas Blvd. N. Las Vegas, NV 89101 Project & Services Provided: Las Vegas -Clark County Library (LVCCLD) consists of eleven suburban libraries. We conducted a Macro Study that assessed the redesign potential for each of the eleven libraries and identified facility redesign challenges and impacts. In addition, we created a Library Efficiencies Report for the LVCCLD and developed a Building Program for the Centennial Hills Library. For each library redesign, the Macro Study explored initiatives to improve staff workflow and reduce workloads. Functions included checking -out and checking -in materials, improving library materials handling processes and simplifying operational challenges. Major challenges encountered in the study were: Size and complexity of each of the eleven libraries. Space configuration constraints at each of the libraries. Significant internal competition for limited resources. The cost for adapting the current barcode system for self check-out and check -in and/or the cost for the implementation of Radio Frequency Identification (RFID). The cost for renovation and reconfiguration of each of the eleven libraries. Future steps identified were: Staff acceptance of new/additional responsibilities. Training the staff in good advocacy practices, especially to help public service staff understand the importance of advocacy, and adequate training facilities for the staff and public. Clearly defined scope of renovation work and preliminary estimates for each of the eleven libraries. Time required to complete the project was 9 months. ADDITIONAL REFERENCES Berks County Public Library System 1037F MacArthur Road Reading, PA 19605 National Agricultural Library 10301 Baltimore Ave. Beltsville, MD 20705-2351 Julie Rinehart Administrator Telephone: 610-378-5260 E-mail: jrinehart(a)berks.lib.pa.us Peter R. Young Director Telephone: 301-504-5248 Fax: 301-504-7042 E-mail: pyoung(aY)nal.usda..qov Aaron Cohen Associates LTD Page 5 08/28/2008 Smithsonian Institution Libraries Washington, DC 20013-7012 U.S. Food and Drug Administration 5600 Fishers Lane Rockville, MD 20857 University of Illinois @ Urbana -Champaign 216 Library 1408 W. Gregory Drive Urbana, IL 61801 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Mary Augusta Thomas Associate Director Reader Services & Strategic Planning Telephone: 202-633-2240 Fax: 202-786-2866 E-mail: thomasm aC si.edu Karen M. Kapust Library Director Telephone: 301-827-5697 Fax: 301-443-6385 E-mail: kapustk(ccder.fda.gov Barton Clark Former Director of Facility Planning Currently, Professor Emeritus Telephone: 217-352-0548 E-mail: b-clark(o)uiuc.edu Aaron Cohen Associates LTD Page 6 08/28/2008 PROPOSAL for CONSULTING SERVICES for FACILITIES MASTER PLAN FORT COLLINS REGIONAL LIBRARY DISTRICT Team Resumes Aaron Cohen, AIA, MArch, Principal Library Planning Consultant and Project Manager for this proposed project is Senior Principal of Aaron Cohen Associates LTD. He received his Masters of Architecture and Planning from Pratt Institute and his B.S. and Bachelor of Architecture from Georgia Institute of Technology. Mr. Cohen will be active on -site and in all aspects of the project. He will act as the primary point of contact between the Consulting Team and Library, and will be responsible for the coordination and delivery of all Library Consulting services. A respected author on library planning topics, Mr. Cohen is a registered architect (seven states, including California), a twenty-five year member of the American Library Association, and a member of the American Institute of Architects. He also holds NCARB registration. His strengths are in strategic and long- range planning, master facility planning, site selection, space planning and preliminary cost estimating. To this end, he has been retained to provide Master Planning studies by numerous library systems in the U.S. and abroad, including: • Las Vegas -Clark County Library System, NV — 12 facilities and a Service Center. • NATO World Headquarters Library, Brussels, Belgium. • National Library of Greece, Athens. • King Abdullah University of Science & Technology Library, Saudi Arabia. • Buffalo and Erie County, NY — 52 facilities • Town of Barnstable, MA — 7 facilities • Atlanta -Fulton Public Library System, GA — Main Library & 15 facilities • Spokane Public Library, WA — Main Library & 5 facilities • National Library of Singapore — National Library, 3 regional & branch libraries • Berks County Public Library System, PA — 19 libraries • New York Public Library, NY — Mid -Manhattan, Donnell & Bronx Borough Libraries Other projects include: Broward County Library System, FL; Chicago Public Library, Chicago, IL; Virginia Poly Tech, Blacksburg, VA; NASA -Langley, Hampton, VA; Carnegie Mellon University, Pittsburgh, PA; University of Illinois, Champaign -Urbana, Urbana, IL; University of Illinois at Chicago, Chicago, IL; Long Island University, NY. In joint effort with Elaine Cohen and Alex Cohen, Mr. Cohen has conducted more than 500 seminars and workshops on space planning and design, strategic planning and library automation. The current workshop is entitled: "The Visual Scan & the Design of Future Oriented Libraries". Also in joint effort with Elaine Cohen, he is coauthor of Planning the Electronic Office (McGraw-Hill), Automation, Space Management and Productivity (R. R. Bowker) and Designing and Space Planning for Libraries (R. R. Bowker). He is also the coauthor of the chapter on Ergonomics in the CAD/CAM Handbook (McGraw-Hill). Alex Cohen, MLS, Library/Technology Consultant, is a library technology professional. He gained his Masters in Library Science in 2005 from Long Island University and technical training from the PMI (Project Management Institute) in 1998. He has worked on Networking, Software Development, User Training, and Object Oriented Programming and Development projects. His focus, group and community research techniques were derived from numerous software development projects. As a library facilitator and technology planner, his experience includes library automation projects and implementation of a host of global IT projects. Alex is an expert in large- scale integration of resources, knowledge management, service planning and reorganization, computer -based training and instructional interface design. He has worked as a project manager Aaron Cohen Associates LTD Page 7 08/28/2008