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Home My WebLink AboutRESPONSE - RFP - P1140 ELEVATOR MAINTENANCE AND REPAIRMaintenance Solution HYDRAULIC ELEVATORS Basic components: Controller components: resistors, timers, fuses, overloads, minor contacts, wiring, coils; packing, drive belts, strainers, functional components of car and corridor operating stations, hangers and tracks, door operating devices, door gibs, guide shoes, rollers, traveling cables, signal lamps (replacement during regular visits only), interlocks, door closers, buffers, switches, door protection devices, and alarm bells. Major components: Exposed piping in the Machine Room & hoistway, motor, PC boards, pump, pump unit, solid state devices, contactors, and valve. WHEELCHAIR LIFT Notwithstanding the services provided for other units covered by this Agreement, we will periodically inspect, make minor adjustments, lubricate, and make recommendations for repair or replacement of components of your unit(s). No services for your units, other than as specifically set forth above, are included or intended by this Agreement. We assume no responsibility for the following items: hoistway door hinges, panels, frames, gates and sills; cabs and cab flooring; cab doors, gates and removable cab panels; cab mirrors and handrails; power switches, fuses and feeders to controllers; emergency cab lighting; light fixtures and lamps; cover plates for signal fixtures and operating stations; card readers or other access control devices; smoke/fire alarms and detectors; pit pumps and alarms; cleaning of cab interiors and exposed sills; plungers, casings and cylinders; automatic ejection systems; all piping and connections except that portion which is exposed in the machine room and hoistway; guide rails; tank; emergency power generators; telephone service, communication devices; disposal of used oil; intercom or music systems; ventilators, air conditioners or heaters; media displays; fireman's phones; exterior panels, skirt and deck panels, balustrades, relamping of illuminated balustrades; attachments to skirts, decking or balustrades; moving walk belts; pallets; steps; skirt brushes; sideplate devices; any batteries associated with the equipment; obsolete items, (defined as parts, components or equipment either 20 or more years from original installation, or no longer available from the original equipment manufacturer or an industry parts supplier, replaceable only by refabrication.) CLEANING We will periodically clean the machine room, car top, and pit of debris related to our work in these areas. TESTING OF SAFETY DEVICES Equipment Test Freauencv Hydraulic Pressure/Relief Valve Annually Our testing responsibilities do not include fees or changes imposed by local authorities in conjunction with inspecting, licensing or testing the Equipment; changes in the testing requirements after the initial start date of this Agreement, or any other testing obligations other than as specifically set forth above. Since these tests may expose the equipment to strains well in excess of those experienced during normal operation, Schindler will not be responsible for any damage to the equipment or property, or injury to or death of any persons, resulting from or arising out of the performance of these tests. CUSTOMER FRIENDLY AND RESPONSIVE COMMUNICATIONS Service dispatching will take place through our Schindler Customer Service Network (SCSN), which is staffed by qualified Schindler personnel, 24 /7. You will be provided with a customer identification number, which must be referenced when a call is placed for your facility. Our dispatchers will have access to your building's service call records, and will promptly relay the details of your call to the assigned technician. Your cab telephone will be directly programmed to dial SCSN. You will also have access to Schindler SCORE CARDTM, through Schindler's website, which gives you instant access to the performance history of your equipment covered by this Agreement. Page 2 of 8 HSOH-7HUT5M 2008.3 ADDITIONAL COVERAGES We will remotely monitor (if applicable) those functions of the Equipment described above which are remote monitoring capable. Our remote monitoring system ("SRM") will automatically notify us if any monitored component or function is operating outside established parameters. We will then communicate with you to schedule appropriate service calls. Monitoring will be performed on a 24 hour, 7 day basis and will communicate toll free with our Customer Service Network using dedicated elevator telephone service. The operation and monitoring of SRM is contingent upon availability and maintenance of dedicated elevator telephone service. You have the responsibility to install, maintain and pay for such telephone service, and to notify us at any time of any interruption of such telephone service. If requested, you will provide the proper wiring diagrams for the equipment covered. These diagrams will remain your property, and will be maintained by Schindler for use in troubleshooting and servicing the equipment. CALLBACK RESPONSE TIME We will respond to callbacks during regular working hours within an average of 4 hours of notification, and during overtime hours within an average of 6 hours of notification, unless we are prevented from doing so by causes beyond our control. HOURS OF SERVICE We will perform the services during our regular working hours of regular working days, excluding elevator trade holidays. The services include callbacks for emergency minor adjustment callbacks during regular working hours, including all calls received prior to 3:30 p.m. local time. If you authorize callbacks outside regular working hours, you will pay us at our standard billing rates, plus materials not covered by contract, expenses and travel. All other work outside the services will be billed at our standard billing rates. A request for service will be considered an "emergency minor adjustment callback" if it is to correct a malfunction or adjust the equipment and requires immediate attention and is not caused by misuse, abuse or other factors beyond our control. The term does not include any correction or adjustment that requires more than one technician or more than two hours to complete. TERM This Agreement commences on September 08, 2008, and continues until September 07, 2009, and shall renew (where permitted by applicable local law) for subsequent similar periods, unless terminated by either party upon written notice received by the other party at least 90 days prior to the above termination date or any renewal termination date. PRICE In consideration of the services provided hereunder, you agree to pay us the sum of $2,160.00 per month, payable in quarterly installments of $6,480.00, exclusive of applicable taxes, subject to payment terms and Price Adjustment set forth below. You agree to pay, as an addition to the price herein, the amount of any current or future sales, use, excise or other tax applicable to the services provided hereunder. You may choose to make payments on a semi-annual basis, for a discount of 1 % (initial here if semi-annual ), or on an annual basis, for a 3% discount (initial here if annual ). PRICE ADJUSTMENT The contract Price and labor rates for extra work will be adjusted annually, as of the date of the local labor rate adjustment, and will be increased or decreased on the basis of changes to the local straight time hourly rate for mechanics. If there is a delay in determining a new labor rate, or an interim determination of a new labor rate, we will notify you and adjust the price at the time of such determination, and we will retroactively bill or issue credit, as appropriate, for the period of such delay. We also reserve the right to adjust the contract price quarterly / annually on the basis of changes in other expenses such as fuel, waste disposal, government regulations or administrative costs. Page 3 of 8 HSOH-7HUT5M 2008.3 The attached terms and conditions are incorporated herein by reference. Acceptance by you as owner's agent or authorized representative and subsequent approval by our authorized representative will be required to validate this agreement. Proposed: By: Heather South Accepted: 0 For: Schindler Elevator Corporation For: City Of Fort Collins (MI) Title: Sales Representative Title: Date: September 02, 2008 Date: Approved: Title: District Manaaer Date: Page 4 of 8 HSOH-7HUT5M 2008.3 TERMS AND CONDITIONS 1. This is the entire Agreement between us, and no other terms or conditions shall apply. This service proposal does not void or negate the terms and conditions of any existing service agreement unless fully executed by both parties. No services or work other than specifically set forth herein are included or intended by this Agreement. 2. You retain your responsibilities as Owner and/or Manager of the premises and of the Equipment. You will provide us with clear and safe access to the Equipment and a safe workplace for our employees as well as a safe storage location for parts and other materials to be stored on site which remain our property, in compliance with all applicable regulations related thereto, you will inspect and observe the condition of the Equipment and workplace and you will promptly report potentially hazardous conditions and malfunctions, and you will call for service as required; you will promptly authorize needed repairs or replacements outside the scope of this Agreement, and observe all testing and reporting responsibilities based upon local codes. You will not permit others to work on the Equipment during the term of this Agreement. You agree that you will authorize and pay for any proposed premaintenance repairs or upgrades (including any such repairs or upgrades proposed during the first 30 days of this agreement), or we will have the option to terminate this Agreement immediately, without penalty to us. You agreed to post and maintain necessary instructions and / or warnings relating to the equipment. 3. We will not be liable for damages of any kind, whether in contract or in tort, or otherwise, in excess of the annual price of this Agreement. We will not be liable in any event for special, indirect or consequential damages, which include but are not limited to loss of rents, revenues, profit, good will, or use of Equipment or property, or business interruption. 4. Neither party shall be responsible for any loss, damage, detention or delay caused by labor trouble or disputes, strikes, lockouts, fire, explosion, theft, lightning, wind storm, earthquake, floods, storms, riot, civil commotion, malicious mischief, embargoes, shortages of materials or workmen, unavailability of material from usual sources, government priorities or requests or demands of the National Defense Program, civil or military authority, war, insurrection, failure to act on the part of either party's suppliers or subcontractors, orders or instructions of any federal, state, or municipal government or any department or agency thereof, acts of God, or by any other cause beyond the reasonable control of either party. Dates for the performance or completion of the work shall be extended by such delay of time as may be reasonably necessary to compensate for the delay. 5. You will assign this Agreement to your successor in interest, should your interest in the premises cease prior to the initial or any renewal termination date. If this Agreement is terminated prematurely for any reason, other than our default, including failure to assign to a successor in interest as required above, you will pay as liquidated damages (but not penalty) one/half the remaining amount due under this Agreement. 6. The Equipment consists of mechanical and electrical devices subject to wear and tear, deterioration, obsolescence and possible malfunction as a result of causes beyond our control. The services do not guarantee against failure or malfunction, but are intended to reduce wear and prolong useful life of the Equipment. We are not required to perform tests other than those specified previously, to install new devices on the equipment which may be recommended or directed by insurance companies, federal, state, municipal or other authorities, to make changes or modifications in design, or to make any replacements with parts of a different design. We are responsible to perform such work as is required due to ordinary wear and tear. [Unless otherwise agreed), We are not responsible for any work required due to obsolescence; accident; abuse; misuse; vandalism; adverse machine room conditions (including temperature variations below 60 degrees and above 90 degrees Fahrenheit) or excessive humidity; adverse premises or environmental conditions, power fluctuations, rust, or any other cause beyond our control. We will not be responsible for correction of outstanding violations or test requirements cited by appropriate authorities prior to the effective date of this agreement. 7. Invoices (including invoices for extra work outside the fixed price) will be paid upon presentation, on or before the last day of the month prior to the billing period. Late or non -payments will result in: (a) Interest on past due amounts at 1 Y2% per month or the highest legal rate available, (b) Termination of the Agreement on ten (10) days prior written notice; and (c) Attorneys' fees, cost of collection and all other appropriate remedies for breach of contract. 8. If either party to this Agreement claims default by the other, written notice of at least 10 days shall be provided, specifically describing the default. If cure of the default is not commenced within the ten-day notification period, this Agreement may be terminated. In the event of litigation, the prevailing party will be entitled to its reasonable attorneys' fees and costs. Page 5 of 8 HSOH-7HUT5M 2008.3 9. Any proprietary material, information, data or devices contained in the equipment or work provided hereunder, or any component or feature thereof, remains our property. This includes, but is not limited to, any tools, devices, manuals, software (which is subject to a limited license for use in this building/premises/ equipment only), modems, source/ access/ object codes, passwords and the Schindler Remote Monitoring feature ("SRM") (if applicable) which we will deactivate and remove if the Agreement is terminated. 10. You will prevent access to the Equipment, including the SRM feature and/or dedicated telephone line if applicable, by anyone other than us. We will not be responsible for any claims, losses, demands, lawsuits, judgment, verdicts, awards or settlements ("claims') arising from the use or misuse of SRM, if it or any portion of it has been modified, tampered with, misused or abused. We will not be responsible for use, misuse, or misinterpretation of the reports, calls, signals, alarms or other such SRM output, nor for claims arising from acts or omissions of others in connection with SRM or from interruptions of telephone service to SRM regardless of cause. You agree that you will defend, indemnify and hold us harmless from and against any such claims, and from any and all claims arising out of or in connection Wth this Agreement, and/or the Equipment, unless caused directly and solely by our established fault. 11. Should this Agreement be accepted by you in the form of a purchase order, the terms and conditions of this Agreement WIl take precedence over those of the purchase order. 12. Schindler Elevator Corporation is insured at all locations where it undertakes business for the type of insurance. You agree to accept in full satisfaction of the insurance requirements for this Agreement, our standard Certificate of Insurance. We will not name additional insureds. Limits of liability as follows: (a) Workers' Compensation - Equal to or in excess of limits of Workers' Compensation laws in all states and the District of Columbia. (b) Comprehensive Liability - Up to Two Million Dollars ($2,000,000.00) single limit per occurrence, Products/Completed Ops Aggregate $5,000,000. (c) Auto Liability - $5,000,000 CSL. (d) Employer's Liability - $5,000,000 Each Accident/Employee/Policy Limit. 13. You hereby authorize us to produce single copies of the EPROM and/or ROM chips for each elevator subject to this Agreement for the sole purpose of archival back-up of the software embodied therein. The duplicate chip(s) for a given elevator shall be identified by serial number, or other means, and shall be stored on the building premises in a secured area in the elevator equipment room or you may retain possession. We agree that back-up chips are not for the benefit of purchase or sale, or for use in other elevator systems, and shall be used for no other purpose than the replacement of a defective or damaged chip on the particular elevator. In the event that the your continued possession of the computer program should cease to be rightful, we agree that all such archival copies shall be destroyed. 14. You acknowledge that certain replacement parts, such as printed circuit boards or control related parts, may be difficult to obtain. While we do not anticipate problems or delays obtaining such parts, it may be necessary or desirable for you to order such parts directly from the original equipment manufacturer ("OEM"). You agree, in such event, to order parts promptly from the OEM, at any time and from time to time, as specified by us. We agree to reimburse you for the reasonable cost of such parts (as covered by this Agreement) promptly upon receipt from you of copies of the invoice(s) together with appropriate payment documentation. 15. Should conditions arise requiring use of the OEM diagnostic tool, we will promptly notify you. You agree, in such event, to promptly contact the OEM for diagnostic service and repair. You will be responsible for all costs related to such service and repair. You further agree that we shall not be responsible for any delays, damage, costs or claims associated with you or OEM's failure to timely provide a diagnostic tool, and you will indemnify, defend and hold us harmless from any such delays, damage, cost or claim. Page 6 of 8 HSOH-7HUT5M 2008.3 City Of Fort Collins (MI) Equipment List EQUIPMENT DESCRIPTION Rise/Length Qty Manufacturer Equipment Application Description Openings Capacity Speed Install# 120 North Mason 120 North Mason Fort Collins, CO 80521 1 Schindler Hydraulic Passenger 300A 9F/OR 2500 125 1 Schindler Hydraulic Passenger 300A 9F/OR 2500 125 215 N Mason 215 N Mason Fort Collins, CO 80521 1 Schindler Hydraulic Passenger Gast Unit 3P/OR 2500 125 1 Schindler Hydraulic Passenger West Unit 3F/OR 2500 125 281 N College 281 N College Fort Collins, CO 80521 1 Schindler Hydraulic Passenger MPH II 2F/OR 2500 125 City Hall 300 Laporte Fort Collins, CO 80521 1 Dover Hydraulic Passenger Relay Logic 2F/2R 1800 125 City Park Center 1599 City Park Ave Fort Collins, CO 80521 1 Schindler Hydraulic Passenger MPH II 2F/OR 2500 125 Collindal.e 1991 E Horsetooth Fort Collins, CO 80521 1 Schindler Hydraulic Passenger 330 A 2F/OR 2100 125 EPIC 1801 Riverside Fort Collins, CO 80521. 1 Montgomery Hydraulic Passenger MIPROM 2F/OR 2500 125 Library 201 Peterson Fort Collins, CO 80521 1 Dover Hydraulic Passenger Dover 2F/2R 1800 125 Lincoln Center 417 West Magnolia Fort Collins, CO 80521, 1 Schindler WhchrLft Stage lift Mulberry Pool 424 West Mulberry Fort Collins, CO 80521 1 Schindler Hydraulic Passenger MPH II 2F/OR 2000 125 Museum 200 Mathews Port Collins, CO 80521 1 Dover Hydraulic Passenger relay logic 2F/1R 1800 125 Northside Center 112 Gast Willow Fort Collins, CO 80521 1 Lone Hydraulic Passenger KCM 831 2F/OR 2000 125 Old Police 300 Laporte Fort Collins, CO 80521 1 Westinghouse Hydraulic Passenger Relay Logic D2-218 3F/1R 2500 125 Old Town PG 104 Remington St Fort Collins, CO 80521 1 Motion Control Hydraulic Passenger IMO 9F/OR 2500 125 Senior Center 1.200 Raintree Drive Fort Collins, CO 80521 1 Schindler Hydraulic Passenger MPH II 3F/OR 2500 125 Water Treatment Plant 4316 West Laporte Fort Collins, CO 80521 Page 7 of 8 HSOH-7HUT5M 2008.3 1 Montgomery Hydraulic Passenger 5411-66 (HH-Sl) 2F/OR 2000 125 Page 8 of HSOH-7HUT5M 2008.3 Schindler Elevator Corporation levator Corporation Terson Suite 210 CO 80235 Invoice Number Invoice Date Billing ID Contact Contact Order Type Order No. INVOICE SUBTOTAL 0.00 Applied unless an exemption cedificale is on file TAX 0.00 Terms: NET PAYABLE UPON RECEIPT Total Amount L $0.00 Please return this portion with to ISchindler Elevator Corporation P.O. Box 93050 Chicago, IL 60673-3050 REMITTANCE Invoice Number Invoice Date Billing ID Order Number INVOICE AMOUNT $0.00 Invoices not paid within 30 days are subject to a service charge of 1.5% per month, or the maximum permitted by law. Seller represents that with respect to the production of the articles and/or the performance of the services covered by this invoice, it has fully complied with the Fair Labor Standards Act of 1938, as amended. ACOR[[ ,. ��:��I ilk d�` A-1 R &:; N Cw aIC�, V P'lf' G P�9��,Uh�'R�NC p,,,E L o,: 2 ) 12/02�s006 PRopuLIR 137'7 945-7378 11I> CLR YIFICA FF. IS 15,81JED AS A MAI ILER OF INtORMANON ONLY AND (ONF•L RS NO RIGI I I UPON I HL C .R11FIf ATE W'11' NO rl n T IIOLDE..N. THIu GF�R1111CA-I DOES NO'Y /VVILND Uil.ND OR .11 26 Contuay 131.vd. P. 0, )1 30:i191. Nu Ifhv111e, CN 32230ID91 INSURED Schiudl r'r Pleval m' Co oporaln on 20 Whippany Road Id01111DLOwn, NJ 0'/J60 INSURFRS A F r ORDIN G COVERAGE NAICV IIJSUIirR lc Muill)) Tmm taan in nuranco Company 36535 003 INSURER B INSDRfR G WSUIRI R 1): _. 'flip. POIICIESOF INSURANCE IJSTL1)136L.OWHAVE: BII_N ISW 1)10"111: INSUREDNAMGDADOVE FORlHL POI_ICYPERIODINDICAIf-1).NO'1"WIIIiS'I'AI4DING ANY W OUIRLMFNI, TGRM OR CONDITION OP ANY COI II'RACIOR O H ILR DOCUMENT WITH RIISPLCI 1'0WHICH '11-115 CL RI WICA'I'1'_ MAY BE ISSU6D OR MAY PERTAIN, THE` INSURANCE API -ORDER 13Y l'411'i POLICIES DESCRIUI_D Ili-PFIN IS SUBJECI I'O ALI.I'FIle TERMS, 1=XCLUSIONS AND CONDITIONS OP SUCIi POIJCII3S. AG(iR@GAIT_ LIMiI S SI-10 W IV INAY HAVE HLI:N 12LD11C[D 13`/PAID CLAIMS. NSR aODL IIOIICYLfffCIM POILOYIVIRATIONI LM �NSRD_ _ fYICOf INSURANGE _ POIICYNIIMtiIR _ Dn]r1MfAIDDNy) DnfF QAMIDOttYj LIMITS _- _ J1 GMERAI. IiIf'Y C'L0G1434351'7 11/1/2007 )./:1./2006 �IscNa u]RRrNcr 2.000,00� DAN,icE ro RE Nn D rOMMCRCInI GFNf RALIIAI31l 11Y) I RI MKC6(I +o) 000, 00( GIlIMSNAII $ OCCUR MEDEXI (A Y fil, P i, l) l 8 �contxaf to l Z_abU1_cy� _PIRSONAI fAD1INJURY 2�000,00( ___ Alan Ar cRL f,n n= �5 5�.000, OU( G1NL AGGREGATE UNIT APPLIES PIT ! I PROD)CIS OONPIOPA(c 3, 000, 00( A � All DMODO.I:: I.1A611_I'I'Y 1--- BAP6fl954.361-7 1/1/200? 1/.L/200F1 IGDMOINIFD SIIJGLi[LIMI'f x ANY AU1'o s 1[nncc ao rp 5,000,000 LI. DWNr D AUfOS LLOW A I00DIL1 IM JURY S i 11PDldiTOS (Porno so) I X_ PIIIRIiDAUi'OS i 130011Y INJURE' S. 1 NON-OWNf OAU'f05 E (Por ecC Oenl) y �� dil / NA01 ll ornco I) GARAGE LIABILITY�AU IOOIJiI i AnCCIDI N __. I ANY AUK) +> S 1 I/AC( Ic I -- AUTO ONLY AUTO ONLY — — /G( ..._ 16fLSSl.in011IrY 1 il/CIA OC GURlRt NCR _ OCCUR -.I G.AIMS MADE. AGGR_Ic/n ` ..... DI DUCI ILL 3 lRI TI_RIION Y, 5- A WORKRS(OMPLNSA I ION AND WC64454 38,1.1 ........ _________ j __._ I/1/2007 .1./:1./2000 -VJ(sEAIU -_ I)IH %.,IIORYIIMIIS�_�112 ... .-.. — IMP I OYI115 LIADI11TY - - - A A111110IRIITORIIAR IIJI.ELLXCOJIFNI: LV1;661; 8.1.0'/.1.(i 1/1/2007 1./.1./20Uif 11 li/CIE A(rIUI NT ,00(1,000 (SH(TwiAkmIP:RIXCIUDPA4 I DISIA 1 IA116PI OlII S J_ 000,000 SPECIAL PROVISION balov, I.A.DISIA IOIICllillf T _St 0001000_ .__..._.... ..... -.___._ _ _____.. G_.D ...._ DP.SGRIPTIOIV OF OVI'RA'IIONSILOCAI'IONSNIiNICLES11iSGLlIGIONS ADDLED 13Y1 HUORSI __._. I fAl-N OSPI f.IM.PIRWI51ON5 S.l3C'i'l.3 0 CP.R I II 1 C A I F I-101 1)EP CANC[I. LA"i1OPI n,(;ORD zis ('no wil) Sl1001.0 ANY OP 1'1117 ABOVS DL SGIl1111_I) POI ICI6S 131: CANC:LLED Mfl;OiR61I II: 1:XIFIRA'fION DAI1. fill Ail DI' 1111. 1513UIIIO INSUIReN WILL BIJUTAVOIQ LJ tli 50 _ DAYS WRITEN NO ❑OR'f0 11II' CI`.RI'IPIGA It 1101.u1'JR NAME D TO'I'Ill, J.1 f, ❑DI AIL URIl'I'0 00,;,l SIIAI L IMPOSE NO OSUGAI'IOI'1 OR JAFILDY Of ANY Will UPON fill, INSORi.P. IGi AGIiUM OR RLERI:SiMfANVI /J AI111LORVID1{7 IRE N AJIVi� _ i fR , RO ACOI8 1.1 COF21'(.)PA-i I(1N '!11:3a Page 2 o£ 2 IMPORTANT If the certificate holder is an ADDITIONAL_ INSURED, the policy(ies) must be endorsed. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). DISCLAIMER The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized representative or producer, and the certificate holder, nor does it affirmatively or negatively amend, extend or alter the coverage afforded by the policies listed thereon. ACORD 25 (2001108) Reasons you should choose Schindler as your elevator service provider: We are the original equipment manufacturer of 62% of your elevators. We offer remote monitoring on all of your Schindler Equipment, attached is the brochure. Remote monitoring monitors equipment 24/7 and may determine problems before you even know they exist. Our technicians have the most training in the industry, Schindler requires each technician 52 hours of training per year. We have a Technology improvement program providing ongoing upgrades at no cost to you. We have on-line customer score -card, which will allow you to track your callbacks, preventative maintenance, repairs and site history on-line with real time data. We have the ability to fax or email work tickets to your company instantly after any work on the equipment is performed. We offer a 24/7 service line. Our local Schindler technician is already familiar with the equipment and on -site personnel. t DEPARTMENT OF LABOR AND �SMP�LOWENT jk; DWIsion oQ OH and?ubft Safety ; ,.a�::� conveyance Section 4 Thee is tp cz;Yry L1ai J(33ifa MEDINA Sj' ject to presuh:,ed by Me Elevator and _sca�3or CerOfi ai=or. Act E any Tzs�.e aSnPtez Pu:, s llt tc -vs 16. is auitror.2ed to pertom Type i Conveyance Msc Aanic a 1•. i:es h the Sty of Cc ec=a u:v3$— kanse certif-cae NumbArCM-149-1 Eyn:nng' 7/112009 i U U I LIGHTHOUSE LENUINU tax:i/Ubdbbbba hljg 14 /uuo 1.41 ui * 7 - DEPARTMENT OF LABOR AND E=MPLQ' PMENT X"u Division of Oil and Public SafetyConveyance Section This is to Certify that RYAN $COGGIN - Subject to tfie o566i0onc prescribed by the Elevator and" "� .. Escalator Certification Act or any rule adopted pursuant tp.ihls- I Act, is authorized to perform Type 1-Corrvoyanca Mechanic activities in the, State of Colorado under license, certificate ..,. Number:CM-311-1 Expiring 7/112009 1N Convey_anoeprogram Reprosontagv y� Vioperty MaDag(Inew A 1 casing Boulder (:ounty Buvnvss Center 3 I601 Dry Creek Dnvv Suite 210 k 17 ItMli n.l� °c Lonbmont, Colorado 80509 - (el: (303) 990-6938 la_: (703) 996-64S11 RECEIVED August 18, 2008 IlJ_l 01] IJ17 AUG 19 2008 Reit Management— CHINUL'riR !:ELEVATOR Se Research LLC ITOII RI1 MANAGEMLN'f DIVISION RE: Schindler Elevator Corporation Recommendation To Whom It May Concern: I have been working with Schindler Elevator Corporation for two years at Boulder County Business Center in Longmont Over the course of these last two years I have received very attentive customer service from the Sales Representative, Heather South and Elevator Technician, Mike Abel. The customers at my facility have very critical operations that require 24/7 care. Schindler Elevator Corporation has made it a priority to respond to my service calls over and above the expectations outlined in the service agreement. Including timely responses to after -hour & weekend calls. In addition, the repairs made have been done in a timely and effective manner minimizing elevator down time, in addition to eliminating many reoccurring repair issues experienced in the past. This act of customer service is very impressive as the equipment in this facility is over 25 years old and often requires age related maintenance. I often receive follow-up calls from Heather after service has been performed to ensure that I am satisfied with the operation and maintenance of the elevators. I am pleased to have provided this recommendation and if you have any specific questions related to my positive experience with Schindler Elevator Corporation, please feel free to contact my at (303) 776-6169 or mlaudieilareitmr.com. Best Regards, Meghan Laudie Property Manager Cc: Ileather South, Schindler Elevator Corporation Office Locations: 111h,perque, NM • Austin, 7'X • Kansas C'ilp, KS • b,5 Angeles, CA • Minneapolis, AIN • Newton, AIA • Philadelphia PA • .San Diego, CA • Sl'raanse, NY • INnehi ngton, DC Schindler Remote MonitoringT 01 A proactive approach to problem salving Wouldn't it be nice if your elevators and escala- tors were monitored every second of every day? If any problems were automatically reported? If they could anticipate future issues before any disruptions occur? And wouldn't it be nice if that service were included as part of your maintenance contract? With Schindler Remote Monitoring, it is. This "intelligent" electronic system monitors your ele- vators and escalators 24/7, every day of the year SRM can detect everything from large issues to the most subtle changes in your equipment's performance. And SRM will notify Schindler of the issue — allowing our technicians the opportunity to correct the issue before you even know it exists. It's available as part of your overall Schindler service plan at no additional cost. Or, if you prefer, you can get Schindler Remote Monitoring as a stand-alone service plan. Either way, Schindler Remote Monitoring can help improve equipment uptime, enhance reliability and, best of all, provide you peace of mind. No Text Peace of mind through constant monitoring. For further information including location of the Schindler office nearest you, please visit: www.us.schindier.com U.S. Headquarters Schindler Elevator Corporation 20 Whippany Road, P.O. Box 1935 Morristown, New Jersey 07962-1935 Tel. 973.397,6500 Canada Headquarters Schindler Elevator Corporation 40 Cowdray Court Scarborough, Ontario MIS 1A1 Tel. 416,332,8280 On -board sensors monitor Intelligent diagnostics analyze The technician receives detailed the technician reviews corrective Performance information is equipment performance 24 problems, generate a corrective information and corrective actions taken with customer uploaded in real time to hours a day and notify SRM action plan for the technician action plan allowing return to on FIeldLink. Schindler Customer Score Card" center if problem is detected. and communicate the plan service with minimum automatically to the technician's downtime. PieldLink' hand-held computer. Identify to rectify Maintaining upward mobility takes a Schindler Remote Monitoring is not just a full -circle approach watchdog. It's an important diagnostic tool that can often determine the cause of a problem and allow us to respond more quickly and efficiently. Schindler Remote Monitoring's advanced diagnos- tic system can identify a problem, map out a solution and even dispatch a technician to your site — sometimes before you're aware of the issue. But sometimes problems are slow to develop and don't present themselves for a while. That's why Schindler Remote Monitoring also collects detailed performance data over time. This allows us to spot trends and unusual operations that could create problems in the future -- enabling us to adjust your overall maintenance schedule accord- ingly to maximize uptime. On -board sensors monitor your equipment's performance 24 hours a day. If a problem is detected, Schindler's Remote Monitoring Center is automatically and immediately notified. All problems are routed through our advanced diagnostic systems. This "intelligent" system analyzes the problems, generates a corrective action plan for our technicians and then communicates that plan automatically to the technician's FieldLink"' hand-held computer. — Your technician receives this data, detailed information about the issue to be addressed and the corrective action plan. Performance data is used to update your equipment history as well as adjust maintenance procedures prescribed for the next scheduled service date. — You can see all of this performance any time because it's uploaded in real time to your Schindler Customer Score Card account at www.us.schindler.com. Schindler FieldLinkim All your needs in the palm of our hand Your technician is armed with the most compre- hensive service instrument in the industry. Schindler FieldLink, Schindler FieldLink is a cell phone, dispatch device, troubleshooting tool, parts database and service manual all rolled into one, hand-held computer system. It gives your technician access to virtually any information needed to complete your service call quickly and correctly — expanding the technician's capabilities and efficiency. Coupled with expert training and experience, Schindler FieldLink gives your technician: — Custom Support: Information on past problems, service history and special needs as well as repair routines for your equipment. — Expert Assistance: Access to advanced technical support systems for unusual or complex situations. — Parts Ordering: The ability to order parts right from the job site. — Increased Efficiency: Information is promptly relayed into the Schindler system ensuring fast, accurate and detailed invoicing with less paperwork. — Closed -Loop Maintenance Tasking: Relays all maintenance tasks through Schindler FieldLink giving your technician detailed maintenance plans to help ensure proper service and an electronic record when the task is completed to close the loop. — Reliable Dispatching: Detailed information about your service request can be relayed to your technician immediately after you call. — Messaging: Instant two-way communication with other technicians, supervisors and Schindler's technical staff nationwide. — Integrated Communications: Real-time com- munication of your service activity to your Schindler Customer Score Card" account. No Text The time will come when you need elevator or escalator service between routine maintenance visits. And that's where you'll see the advantages of Schindler FieldLink. Make the call One call to 1-800-225-3123 sets our team in motion. Your building profile is retrieved automatically the moment your call comes in. All you need to do is explain your situation. Get an ETA, ASAP The wireless capabilities of Schindler FieldLink enable our representatives to contact your service technician and describe your situation. The technician provides an ETA that can be relayed to you so you'll know when to expect the technician at your site. Let's get to work Since Schindler FieldLink has told your technician exactly what the issue is, what equipment it's in and whom to see at your site, he's ready to go directly to work getting your equipment up and running smoothly again. Answers bring solutions To expedite our service, your technician can use Schindler FieldLink to: — Review past service calls 'for the equipment — View detailed repair and diagnostic routines — Access our comprehensive technical database — Consult other Schindler technical experts or specialists nationwide — Immediately order any necessary parts and components. All done When the job is complete, your technician will use Schindler FieldLink to document the work performed, parts installed and any billable charges. You can even sign off on the work on the Schindler FieldLink screen. This information is instantly transmitted to our systems so, if you choose, we can fax or e-mail a hard copy to you the same day. What's our score? Since all information from Schindler FieldLink is instantly uploaded into our systems, you can access the information through Schindler Customer Score Card"' to track trends on service calls, view performance data or even check the details about any specific service visit. Vendor Qualifications Superintendent/District Service Manager: James "Curt" Fike 6950 W. Jefferson St. Ste 210 Lakewood, CO 80235 Phone:303-262-6119 Fax:303-777-4857 Cell: 303-502-0191 james. fike&ius.sclundler. coin Curt has 30 years of industry experience. Account Manager: Heather South 6950 W. Jefferson St. Ste 210 Lakewood, CO 80235 Phone: 303-262-6109 Fax:303-777-4857 Cell: 303-416-0659 heathcnsouth(h),usschindler.com Heather has been with Schindler for two years. Primary Technician: John Medina Service #: 800-225-3123 Cell #: 970-290-9852 37 years of industry experience (see attached state of Colorado union card) Back up Technician: Ryan Scoggin Service #: 800-225-3123 Cell #: 970-744-1650 16 years of industry experience (see attached state of Colorado union card) Innovate to communicated For further information including location of the Schindler office nearest you, please visit: www.us.schindler.com U.S. Headquarters Schindler Elevator Corporation 20 Whippany Road, P.O. Box 1935 Morristown, New Jersey 07962-1935 Tel. 973.397.6500 Canada Headquarters Schindler Elevator Corporation 40 Cowdray Court Scarborough, Ontario M1S 1A1 Tel. 416.332.8280 c3 Schindler Customer Score Card'" n online look at your maintenance pro ram's bottom line When you sign up for one of the Schindler Service plans, you'll get our renowned ISO - certified service delivery processes. You'll get the expertise of our highly -trained technicians. You'll get to take advantage of our sophisticated technologies and communication resources. But more importantly, you'll get to see exactly how your maintenance plan is working for you. You'll get access to the Schindler Customer Score Card. Designed as an evaluation tool, the Schindler Customer Score Card gives you unlimited, real-time access to the facts, figures and data concerning your maintenance plan and equip- ment for each of your buildings. From general summaries about your equipment performance, service activities and maintenance histories to more in depth analyses about specific topics, you will be able to call upon the Information you need, whenever you need it, from virtually any PC through our secure, private My Schindler'"' feature at www.us.schindler.com. This exclusive feature gives you the ability to download data and graphics, get recommenda- tions and cost estimates for upgrading equipment and even communicate directly with your Schindler representative - all at no additional cost. You can even personalize it to send notification emails to your computer, beeper, PDA or cell phone to alert you of certain types of service calls or to obtain summaries or notifications when activity exceeds certain thresholds. No Text Reports Callback summary report - Shows how many unscheduled service calls occurred each month over a 12-month period. Includes calls requested by your staff and calls generated through Schindler Remote Monitoring. - Year-to-date and full year averages are shown so you can compare. Mean time between callbacks report - Shows how long equipment in each building operated without any unscheduled service calls. - Data includes all equipment in the building, broken into monthly segments for a 12-month period. - For comparison purposes, industry averages for similar equipment is shown. Problem determination report - Summarizes the reasons for unsched- uled callbacks over a 12-month period - Shows the number of callbacks for each of several component types or service issues for equipment and non -equip- ment related situations. - Helps in identifying unusual problems or trends that may arise and in detect- ing equipment that may need special attention or upgrades. f Lists Callback summary list - Documents all unscheduled service calls made during the month. - You can click on any service call to pull up detailed information. - All information is updated in real-time through Schindler's systems. Your equipment list Displays a catalog of each piece of equipment Schindler is maintaining in each of your buildings. - You can get a callback report detailing the unscheduled service calls an indi- vidual elevator or escalator has experi- enced over the past year. - A mean time between callbacks display will also be generated for that piece of equipment showing how long the equipment operated without interruption. Site history Site history summary Shows all service and maintenance activities for each building in one comprehensive graphic. - Displays unscheduled service calls as well as completed preventive mainte- nance activities prescribed by your Schindler Service plan. - Roll your mouse over any activity to call up specific details. - Helps you view overall trends in your service activity and track the preven- tive maintenance Schindler is perform- ing on your equipment. Online tools Online dispatching tool - Allows you to request a service call frorn your PC by simply completing a Request for Service form online. - Your request is automatically forwarded to Schindler dispatching teams. - Via Schindler Fieldi-ink:` the dispatching teams notify your technician and call you with an ETA. Online proposal tool An interactive feature that can provide recommendations on selected upgrades. - Upgrades can address all functional areas including safety, performance, reliability, security, ADA and code requirements. - Shows year -by -year recommendations and totals. - Generates firm quotes and detailed proposals. - Helps you plan your budget for any upgrades and code requirements. Reliability you can see. Success you can measure. For further information including location of the Schindler office nearest you, please visit: www.us.schindier.com U.S. Headquarters Schindler Elevator Corporation 20 Whippany Road, P.O. Box 1935 Morristown, New Jersey 07962-1935 Tel. 973.397.6500 Canada Headquarters Schindler Elevator Corporation 40 Cowdray Court Scarborough, Ontario MIS 1At Tel. 416.332.8280 References Anheuser Busch Brewery Randy Wiebke 2351 Busch Dr. Fort Collins, CO 80524 970-490-8811 Randall.Wieb_kg r)anheuser_1)uc_h.Com Boulder County Business Center Meghan Laudie 1601 Dry Creek Dr. Longmont, CO 80503 303-776-6438 mlaudieCa),reft incom City of Loveland John Curnes 500 E. Yd St. Loveland, CO 80537 970-962-2539 can"C@ loveland.co.us Larimer County Government Troy Griffin 2555 Midpoint Dr. Fort Collins, CO 80525 970-566-9397 tgriff n(ijilaniner orgy North Valley Tech Center Jenna Goddard 500 E. 84°i Ave. Ste. SA4 Thornton, CO 80229 303-288-6895 Jennifer. G o d d arui@�c. bre. corn (see attached letter of recommendation) Maintenance Service and Repairs: Preventative Maintenance: Elevators will be inspected six times per year. Annual Safety Test will be performed once a year on each elevator. How Schindler Handles Maintenance and Repairs of Older Equipment: Schindler has a customized maintenance routine for different pieces of equipment, newer and older and we keep a maintenance log electronically and we keep a physical log inside the machine room. Repairs on older equipment are handled the same as repairs on newer equipment. The repair process is described later in this proposal. Covered Repairs: Basic Parts Controller components: resistors, timers, fuses, overloads, minor contacts, wining, coils; packing, drive belts, strainers, functional components of car and corridor operating stations, hangers and tracks, door operating devices, door gibs, guide shoes, rollers, traveling cables, signal lamps (replacement during regular visits only), interlocks, door closers, buffers, switches, door protection devices, and alarm bells Major Parts Exposed piping in the Machine Room & hoist way, motor, PC boards, pump, pump unit, solid state devices, contactors, and valve Repairs Not Covered: Casings and cylinders; automatic ejection systems; all piping and connections except that portion which is exposed in the machine room and hoist way; guide rails; tank; emergency power generators; telephone service, communication devices; disposal of used oil; intercom or music systems; ventilators, air conditioners or heaters; media displays; fireman's phones; exterior panels, skirt and deck panels, balustrades, relamping of illuminated balustrades; attachments to skirts, decking or balustrades; moving walk belts; pallets; steps; skirt brushes; hoist way door hinges, panels, frames, gates and sills; cabs and cab flooring; cab doors, gates and removable cab panels; cab mirrors and handrails; power switches, fuses and feeders to controllers; emergency cab lighting; light fixtures and lamps; cover plates for signal fixtures and operating stations; card readers or other access control devices; smoke/fire alarms and detectors; pit pumps and alarms; cleaning of cab interiors and exposed sills; plungerssideplate devices; any batteries associated with the equipment; obsolete items, (defined as parts, components or equipment either 20 or more years from original installation, or no longer available from the original equipment manufacturer or an industry parts supplier, replaceable only by refabrication.) Repairs are also not covered if they are due to vandalism or forces outside of our control. Billable Repairs Process: If the repair is billable, your Schindler account manager will contact you to let you know this. The account manager will then give you a proposal with the estimated cost of the repair and you can choose at that point if you want to proceed with the repair or not. Phones: Phones will all be checked to make sure they are working. If working, then we can program them at no additional cost to our service line (800-225-3123), so that each phone directly dials our dispatch if someone were to get stuck inside of the elevator. If you would not like them programmed to our service line, we can program the phones to whatever monitoring company that you would like us to set the number to. Local Dispatching Capabilities: A 24/7 service number is 800-225-3123 for service requests and emergency callbacks that will dispatch primary technician automatically and only dispatch back up technician if primary is un-available. Remote Monitorine: We offer remote monitoring on all of your Schindler equipment. Remote monitoring monitors equipment 24/7 and may determine problems before you even know they exist. (see attached brochure) FieldLink: Each Schindler technician has a FieldLink that lets them know when they are receiving a trouble call from our service line. The FieldLink tells the technician the tasks he needs to perform for a preventative maintenance visit, it also allows the technician to order parts, troubleshoot problems and do their time and expenses to close out the call (see attached brochure.) Emergency Services: A. Repair Response Time: Emergency repairs are considered a priority and will be scheduled immediately. If it is a non -emergency repair, the customer or Schindler technician needs to notify the superintendent and the superintendent will call the customer to schedule a repair within a reasonable time frame. Contact Procedures: Customer needs to let superintendent and technician know of any needed repairs if Schindler has not already brought them to your attention. Both the technician and superintendents cell phone numbers are given. Follow up by vendor management: After the repair is completed the superintendent will call and follow up with customer to ensure satisfaction. Callback Response Times: Schindler offers a 2-hour response time on all callbacks during normal business hours (8:00am-3:30prn) Monday -Friday. Schindler offers a 4-hour response time on overtime calls (after 3:30 M-F, Saturday and Sunday) B. Labor Rates Mechanic Straight Time Rate $185.00 Mechanic Overtime Rate 1.7 $314.50 Mechanic Double Time Rate $380.00 Mileage $.53 cents per mile Cartage (depends on items carried) Zone Pay $57.20 Charges associated with emergency repair services: If it is an emergency repair and it is a covered repair, done on straight time, no additional fee will be incurred. If it is an emergency repair done on overtime and it is a covered repair, only the cost of overtime labor will be charged, not the cost of the part. Invoicing: Schindler will invoice your preventative maintenance cost (price on contract submitted) either quarterly, semi-annually, or annually. If you are invoiced semi-annually, you will receive a 1 % discount, if invoiced annually, you will receive a 3% discount. Schindler will invoice your Time and Materials invoices separately, as well as overtime calls. A sample invoice is included in the attachments. Records and Reports: Records: Schindler will inventory each building elevator in our SAP system, so we will have the make, model and installation year of each unit. Resorts: Schindler has on-line customer Score Card that will allow you to track your callbacks, preventative maintenance, repair and site history on-line with real time data. You will receive a username and password and can log in anytime. This will breakdown each building elevator so you can see what is being done on each one (see attached brochure.) Email or Fax Generated Work Tickets: Schindler can either fax or email you the work ticket for what the Schindler technician has done on -site, as soon as the technician closes out your call on their Fieldlink, the email or fax will be generated. Conclusion: If any other questions or concerns came about while reading this proposal, please feel fi•ee to contact your account manager for clarification. Schindler greatly values the opportunity to bid on your equipment and would love the opportunity to work with you. Addendum: Addendum No.I was received stating that the due date of proposals was extended to September 2, 2008. Attachments: 1.) Schindler Custom Maintenance Contract 2.) Sample of Invoice 3.) Sample of Insurance 4.) Technician's State of Colorado Certification 5.) Letter of Reference 6.) Schindler Brochures as Referenced in Proposal !I, SCHINDLER ELEVATOR CORPORATION 6950 West Jefferson Suite 210 Lakewood, CO 80235-2334 Phone: 303-262-6109 Fax: 303-777-4857 Date: September 02, 2008 To: City Of Fort Collins (MI) 2620 E Prospect Rd Ste 100 Fort Collins, CO 80525-9098 Attn: Jim Hume EQUIPMENT DESCRIPTION See attached equipment list. Estimate Number: HSOH-7HUT5M (2008.3) Campus Name: City Of Fort Collins (MI) SCHINDLER ELEVATOR CORPORATION ("Schindler", "we", "us") 6950 West Jefferson Suite 210, Lakewood, CO 80235-2334, and CITY OF FORT COLLINS (MIL), 2620 E Prospect Rd Ste 100, Fort Collins, CO 80525-9098 ("you") agree as follows: PREVENTIVE MAINTENANCE SERVICE • Our preventive maintenance program performed in accordance with a maintenance schedule specific to your equipment • Examine, lubricate, adjust, and repair/replace covered components • Prompt callback coverage • Safety testing • Customer friendly and responsive communications PREVENTIVE MAINTENANCE PROGRAM Our Preventive Maintenance Program, as described in this agreement will be performed in accordance with a maintenance schedule specific to your equipment. A Schindler technician will be assigned to you, and back up technicians are available as required to give you prompt service as required at all times. A Schindler account representative will be assigned to you, and will be your primary contact for communications regarding your agreement. Also available to you is our extensive technical support and parts inventory, at the site as needed, and local warehouses and our national Service Distribution Center available for express delivery in emergencies. EXAMINE, LUBRICATE, ADJUST, AND REPAIRIREPLACE COVERED COMPONENTS We will on a periodic basis examine, lubricate, adjust, and as needed repair or replace the Covered Components listed below. Page 1 of 8 HSOH-7HUT5M 2008.3